Safety ratings
2013 Chevrolet Avalanche SUV 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2013 Chevrolet Avalanche SUV RWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (2)
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V054000 · 05/02/2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V053000 · 05/02/2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Owner complaints
Most-reported areas
- UNKNOWN OR OTHER43
- AIR BAGS22
- STRUCTURE19
- ENGINE4
- ELECTRICAL SYSTEM4
- EXTERIOR LIGHTING3
- VISIBILITY/WIPER1
- POWER TRAIN1
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2021· UNKNOWN OR OTHER
The Dashboard cracked all the way down the middle.
- 12/30/2020· UNKNOWN OR OTHER
I NOTICED ABOUT 6 YEARS AGO MY DASH STARTING TO CRACK ON MY 2013 AVALANCHE IT HAS NOW CRACKED COMPLETELY ACROSS AND COME TOWARDS THE STEERING WHEEL WHICH TO ME IS A SAFETY HAZARD I DID NOTICE THAT THERE HAD BEEN A CLASS ACTION LAWSUIT BUT IT WAS DENIED BUT I STILL THINK IT IS A SAFETY HAZARD WHEN I'M DRIVING I HIT A BUMP IT CRACKS MORE EVENTUALLY IT'S GOING TO CRACK AND FALL INTO MY LAP
- 12/30/2020· ENGINE
MY CHEVY AVALANCHE HAS A GENERATION FOR VORTEX 5300 ENGINE WE ARE USING AT LEAST A QUARTER VOLT IN BETWEEN OIL CHANGES ALSO THE OIL MONITORING SYSTEM IS ALLOWING ME TO DRIVE AND TO OPERATE THE VEHICLE WITHOUT ADEQUATE OIL BECAUSE THE OIL GAUGE IS NOT READING WHEN THE OIL IS READY TO BE CHANGED. THIS HAS BEEN HAPPENING SINCE THE DAY WE PURCHASED IT NEW IN 2013 WE WERE TOLD BY THE DEALERSHIP THAT THIS IS TYPICAL OF THIS ENGINE I'M NOW FINDING OUT THAT IT IS NOT AND THAT IT IS INVOLVED IN A CLASS ACTION LAWSUIT AND I NEED TO BE DOCUMENTED IN THAT LAWSUIT.
- 12/11/2019· UNKNOWN OR OTHER
CRACKING OF THE DASH AROUND THE PASSENGER AIRBAG AND ABOVE THE INSTRUMENT CLUSTER. WORRIED IN THE CASE OF AN ACCIDENT, DASH WILL SHATTER AND SEND SMALL OR LARGE PIECES THROUGHOUT THE CABIN WHICH MAY ALSO TEAR AIRBAGS MAKING THEM USELESS.
- 12/04/2020· UNKNOWN OR OTHER
SEVERAL CRACKS HAVE APPEARED IN THE DASH BOARD CAUSING THE DASH TO RATTLE.
- 11/29/2017· STRUCTURE
DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.
- 11/28/2017· AIR BAGS
I RECEIVED A NOTICE IN THE MAIL ABOUT A POSSIBLE RECALL OF THE TAKATA AIRBAGS.
- 11/28/2017· STRUCTURE
DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.
- 11/26/2018· AIR BAGS,UNKNOWN OR OTHER
RUBBING SOUND WHEN TURNING THE STEERING WHEEL,FIXED WHEN CAR WAS UNDER WARRANTY, WAS TOLD IT WAS THE AIR BAG. RUBBING SOUND HAS RETURNED. ALSO THERE ARE SEVERAL CRACKS IN THE DASHBOARD, WHICH COULD BE HAZARDOUS IF THE AIRBAGS WERE TO DEPLOY DURING A FRONT END COLLISION.
- 11/20/2025· ELECTRICAL SYSTEM
Odometer Fraud. The contact attempted to purchase a 2013 Chevrolet Avalanche. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 142,000, and at the time of registration, it was discovered that the mileage was 214,000.
- 11/19/2017· VISIBILITY/WIPER
THE WIPERS STARTED GOING SLOW THEN STOPPED BLOCKING VIEW. CHECKING ONLINE EVERYONE SEEMS TO BELIEVE THE WIPER SYSTEMS TRANSMISSION POINTS ARE FAILING. THIS IS VERY DANGEROUS WHEN IT'S RAINING AND YOU LOSE YOUR WIPERS.
- 11/16/2018· UNKNOWN OR OTHER
POOR DASH DESIGN THAT CRACKED WHEN THE VEHICLE HIT 45,000 MILES. IT POSES A SAFETY CONCERN IF THE AIRBAG DEPLOYS BECAUSE THE CRACK IS IN THE CORNER SURROUNDING THE AIR BAG. NEITHER GM OR THE EXTENDED WARRANTY COMPANY WILL COVER THE COST OF REPAIRS. NEITHER SEEMS CONCERNED ABOUT THE SAFETY, BUT WHY SHOULD THEY BECAUSE IT'S NOT THEIR FAMILY ASSUMING ANY RISK.
- 10/29/2018· STRUCTURE
CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.
- 10/26/2023· AIR BAGS
Instrument panel (dashboard) cracked at airbag. Upon deployment shrapnel from dash panel could enter passenger compartment causing injury.
- 10/23/2021· UNKNOWN OR OTHER
I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?
- 10/15/2018· UNKNOWN OR OTHER
DASH HAS LARGE CRACK OVER GAUGE PANEL. AFTER RESEARCHING FOUND THAT SEVERAL THOUSANDS OF GM VEHICLES HAVE HAD THIS ISSUE WITH NO RECOURSE FROM GM. COSTING OWNERS OVER 2,000.00 TO REPAIR.
- 10/14/2020· UNKNOWN OR OTHER
THE DASHBOARD COVER HAS CRACKS IN THE PLASTIC.
- 10/14/2019· AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....
- 10/09/2017· UNKNOWN OR OTHER
CRACKED DASHBOARD ON TOP OF AIRBAG. SAFETY ISSUE IF AIRBAG DEPLOYS.
- 09/24/2020· UNKNOWN OR OTHER
TWO SMALL CRACKS STARTED IN MY DASH NEAR THE DEFROST HOLE, AND NOW ITS SPREAD ALL THE WAY UP ONTO THE TOP OF MY STEERING/DASH BOARD INSTRUMENT PANEL. IT WAS NOT CAUSED BY HITTING ANYTHING AND JUST KEEPS GETTING BIGGER AND RATTLING/SHAKING WHEN I DRIVE
- 09/15/2020· STRUCTURE,UNKNOWN OR OTHER
INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.
- 09/11/2019· UNKNOWN OR OTHER
DASH BOARD CRACK - FOR NO APPARENT REASON. VEHICLE IS PARKED IN GARAGE 90% OF THE TIME.
- 09/11/2017· STRUCTURE
2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS
- 09/08/2022· POWER TRAIN,ENGINE
Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersections with oncoming traffic. Two of these occasions,almost caused collisions. Currently truck at dealership since 4/11/22, with Warranty company (extended warranty) and Chevy dealership discussing mechanical issues with Rings, Pistons, Lifters versus "Carbon build up". Engine very low mileage per year. Total milage under 72k. Carbon is in all engines, failure root cause according to research and service department not related to carbon. In conversation with Service Manager, in past Chevy service departments followed guidelines of "Stick a plug and wire on it, and send it out". 3/19/16- 4/2/16: Issues started. Reported to Chevy performance issues. Did this on 2-3 occasions, air filter replaced one visit, told "without error messages, can not diagnose problem." 31k mile 6/18/16: "Stabilitrac/Traction control" error messages. Engine misfires start. Diagnosis fouled #7 spark plug. Spark plug replaced. Service department verbal comment, "Don't know cause, platinum plugs good to 100K, never seen this before"34k mile 2/21/18: "Stabilitrac/Traction control" error messages. Engine misfire in traffic. Diagnosis misfires with #7 spark plug. Service replaced valve cover with updated metal flap to stop oil from spraying on plug. Removed intake manifold/clean intake runners of oil deposits 7/31/21: #7 checked.No issues 53K 11/11/21: "Stabilitrac/Traction control" error messages. Engine misfire/ stall badly in traffic. Multiple misfires with #7 cylinder. Diagnosis:No issues found after error message reset.Truck perfect, passed inspection to purchase Extended warranty from dealership 4/11/22: "Stabilitrac/Traction control"error messages. Engine misfire/stall in traffic. Engine failure
- 09/08/2020· UNKNOWN OR OTHER
DOOR HANDLES. DRIVER DOOR, FAILED 2 TIMES, FRONT PASSENGER SIDE FAILED 1 TIME, REAR PASSENGER SIDE FAILED 1 TIME. COULD NOT ENTER OR EXIT THE VEHICLE VIA DOOR WITH FAILED HARDWARE. OCCUPANTS HAD TO EXIT VEHICLE VIA AN ALTERNATIVE DOOR. THE FIX WAS TO REPLACE THE DOOR HANDLE EACH TIME. I'VE BEEN TOLD BY THE DEALERSHIP AS WELL AS AN AUTOBODY SHOP THAT THIS IS A COMMON ISSUE WITH THE CHROME HANDLES. COST TO DATE SPENT REPAIRING THIS ISSUE IS IN EXCESS OF $800
- 09/05/2018· UNKNOWN OR OTHER
CRACKS STARTED APPEARING ON THE CORNERS OF THE AIRBAG IN THE DASH OR OVER THE INSTRUMENT PANEL. I HAVE CONTACTED THE DEALER AND GM DIRECTLY WITH NO LUCK JUST AN ESTIMATE TO FIX. THIS ISSUE IS A DEFECT IN DESIGN AND REMAINS SAFETY ISSUE FOR ALL OWNER OF THESE VEHICLES. IF I WOULD BE IN AN ACCIDENT, THE BROKEN DASH PIECES COULD IMPACT THE OCCUPANTS AND CAUSE ADDITIONAL INJURYS.
- 09/05/2017· AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!
- 09/02/2020· UNKNOWN OR OTHER
2013 CHEVY AVALANCHE DASHBOARD CRACKING, PASSENGER SIDE AROUND AIRBAG, I AM AFRAID OF AIRBAG DEPLOYMENT AND PIECES WRONGFULLY KILLING MY CHILD
- 08/30/2020· AIR BAGS,UNKNOWN OR OTHER
DASHBOARD CRACKED IN 4 PLACES 2 AROUND AIRBAG AND 2 IN CENTER
- 08/16/2017· UNKNOWN OR OTHER
THE DASHBOARD CRACKED SOON AFTER I PURCHASED THE VEHICLE AND THE DEALERSHIP SAID THAT IT'S NOT A SAFETY ISSUE FOR THEM TO LOOK INTO. IT'S SUCH A DISTRACTION WHILE DRIVING WHEN THIS SHOULDN'T HAVE HAPPEN BEING I BOUGHT THIS VEHICLE FOR THE STAND UP VALUE AND REPUTATION OF CHEVY. I GOT INTO MY TRUCK AFTER BEING PARKED IN MY JOB PARKING LOT AFTER A LONG DAY AT WORK AND TO COME OUT TO SEE MY DASHBOARD CRACKED. THE QUALITY OF CHEVY HAS TO IMPROVE AND THIS MAY CAUSE ACCIDENTS AND NOT TO MENTION THE CHEVY NAME TO BE TARNISHED CAUSE THE LACK OF CONCERN FOR THERE DEDICATED CUSTOMERS.
- 08/14/2017· AIR BAGS
PASSENGER SIDE OF DASH HAS CRACKS ADJACENT TO AND CONNECTED TO PASSENGER DASH AIR BAG COMPARTMENT.
- 08/09/2019· AIR BAGS,UNKNOWN OR OTHER
MY DASH BOARD HAS CRACKS AND I AM CONCERNED THAT SHOULD THE AIR BAG GO OFF IN AN ACCIDENT THE CRACKED DASH MAY CAUSE INJURY BEYOND NORMAL. IT HAS BEEN NOTED THAT THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE. I CALL TO COMPLAIN ON THE OFFICIAL GM HOTLINE AND WAS DISMISSED BY THE INTERVIEWER.
- 08/08/2019· UNKNOWN OR OTHER
DASH HAS 2 CRACKS IN IT FROM THE WINDSHIELD TO THE INSTRUMENT PANEL
- 08/07/2018· VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
STABILITRAK AND TRACTION CONTROL LIGHTS KEEP COMING ON AND CHECK ENGINE LIGHT. LOSES POWER AND STABILITY WHILE GOING UPHILL OR ACCELERATING. GM SERVICE OUT OF WARRANTY. LOOKED AT POSSIBLE RECALLS NONE AVAILABLE. NOTICED ALOT OF ISSUES REGARDING 5.3 V8 FROM 2010 TO 2013 GM MODELS. EXCESSIVE OIL CONSUMPTION ALSO. DO I JUST PAY FOR A NEW ENGINE OR IS ANYONE DOING ANYTHING ABOUT THIS OVERSIGHT BY GM? THOUSANDS OF COMPLAINTS BUT NO ACCOUNTABILITY.
- 08/06/2022· STEERING,STRUCTURE
The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside. After this happened there was a crack immediately above, perpendicular with the steering wheel in the plastic bent portion of the dash and since that time I have noticed the steering wheel seems to shift some even when you aren’t attempting to tilt it and the dashboard is cracking in several places now. This vehicle has never been left outside of the garage. It has been driven as a secondary, leisure vehicle and is in excellent condition so please don’t say this is normal. This is a result of something that occurred after hearing the snapping sound after the steering wheel was being tilted.
- 08/05/2023· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
I am an owner of a 2013 Chevy Avalanche and must say that i enjoy driving this vehicle. The problem that i have is the vehicle has been going into Engine Power Reduced Mode. This mode makes the vehicle hard to accelerate to highway speeds. The vehicle will have a code of P2128 or P2138 which is an accelator pedel ciruit problem. I changed the acceleator pedal and did not solve the problem. I changed out the Throttle Body Sensor and still the problem remains. On the dashboard it will show Check Engine Light on, Service Stablinktrac light on, and Service Traction Control Light on. I have seen other vehicle owners experience the same problems with their vehicles and told that there was no recall and have to pay for the repairs out of pocket. These are very well made vehicles but when they going into Engine Power Reduced Mode, drive ability is diminished.
- 08/02/2018· AIR BAGS
THE DASH CRACKED NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY AT THE TIME OF THE CRACK.
- 08/01/2018· AIR BAGS
CRACKED DASH PASSENGER SIDE BY AIR BAG. ALSO DRIVERS SIDE CRACKED DASH ABOVE INSTRUMENT PANEL. THIS VEHICLE HAS BEEN GARAGE KEPT MOST OF THE TIME. THIS CRACKED DASH MAY NOT LET AIR BAGS DEPLOY PROPERLY AND PRONE TO PIECES OF DASH FLYING AS POTENTIAL LETHAL WEAPONS AS SHARP PIECES COULD CAUSE PUNCTURE WOUNDS, EYES BLINDED, CARTOID ARTERY HIT ETC. FIRST NOTICED AFTER VEHICLE HAD JUST BEEN SETTING THE FIRST CRACK STARTED. DRIVERS SIDE CAME NEXT , AND IT IS EXTREMELY CRACKED. VIBRATES AND MAKES OBNOXIOUS NOISE. IT IS DISTRACTING TO DRIVER.
- 07/24/2023· FUEL SYSTEM, GASOLINE
The contact owns a 2013 Chevrolet Avalanche. The contact stated while attempting to refuel the vehicle, the fuel started spilling from the fuel filler neck. The contact stated that the failure had recurred since purchasing the vehicle. The contact had taken the vehicle to three independent mechanics where it was diagnosed and determined that the fuel tube was narrower than normal and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 151,000.
- 07/15/2020· AIR BAGS,STRUCTURE
MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND CRACK HAPPENED ABOUT 2017 WHILE PARKING OUT OF THE SUN, IN A PARKING GARAGE. THE DASH RATTLES CONSTANTLY AND AT 1 LOCATION THE DASH IS ALMOST CRACKED IN HALF. SPEAKING WITH SEVERAL OTHER OWNERS THEY ALL SAY THE SAME. THERE APPEARS TO BE NO RECALL AND AND NONE OF THE DEALERSHIPS SAY IT'S NOT THERE PROBLEM. THERE IS NO RECALL. WE LIVE IN SOUTH LOUISIANA AND MY MAIN CONCERN IS SAFETY OF MY DAUGHTER AND HER PASSENGERS. IS THERE A RECALL? WAS THERE A RECALL THAT WE WERE NOT NOTIFIED? AND WILL THERE BE A RECALL? ALSO WHAT HAPPENS, GOD FORBID, SHE IS DRIVING DOWN THE ROAD, HITS A BUMP IN THE ROAD, AND HER AIRBAGS DEPLOY? AND THIS CAUSES HER TO HIT SOMEONE, CAUSES HARM TO HERSELF OR SOMEONE ELSE OR POSSIBLY KILLS SOMEONE? THIS CONCERNS ME MORE THAN I CAN COMMUNICATE TO YOU. ONE THING I FAILED TO MENTION, EVERY DEALERSHIP DID OFFER TO REPAIR OR REPLACE THE DASH, AT OUR COST OF COURSE. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HEARING FROM YOU WITH SOME SORT OF SOLUTION. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
- 07/12/2020· AIR BAGS,UNKNOWN OR OTHER
I PURCHASED THE VEHICLE NEW AND AFTER SOME TIME MY DASHBOARD STARTED CRACKING BREAKING UP AROUND PASSENGER SIDE AIR BAG AND JUST ABOVE INSTRUMENT PANEL ON DRIVERS SIDE ITS AND GETTING WORSE
- 07/08/2021· UNKNOWN OR OTHER
Dash has cracked as with many others experiencing the same issue.
- 07/07/2021· AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there was no expected time frame for parts availability. The contact had not experienced a failure. Vin tool confirms parts not available.
- 07/06/2018· STRUCTURE
DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL
- 07/02/2018· AIR BAGS,UNKNOWN OR OTHER
THERE IS CRACK FROM THE EDGE OF THE AIRBAG ACROSS THE DASH TO THE DEFROSTER. I'VE RESEARCHED THIS AND DISCOVERED IT COULD POTENTIALLY SEND SHRAPNEL IF THE AIRBAGS ARE DEPLOYED. I'VE CONTACTED MY DEALERSHIP AND THEY SAID IT IS NOT A COVERED PART UNDER THE EXTENDED WARRANTY. I'VE ALSO CONTACTED CHEVROLET DIRECTLY TO SEE IF THEY WOULD FIX THIS ISSUE. I JUST HEARD BACK FROM THEM AND THEY SAID THEY WILL NOT RECTIFY THE ISSUE. I DIDN'T WITNESS THE CRACK HAPPENING SO I COULDN'T ELABORATE ON WHETHER THE VEHICLE WAS IN MOTION OR JUST PARKED.
- 06/28/2020· UNKNOWN OR OTHER
CRACKED DASHBOARD, JUST GOT IN THE TRUCK AND SAW THE CRACKS
- 06/17/2021· AIR BAGS
Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
- 06/14/2022· UNKNOWN OR OTHER
The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was filed and dismissed because this is not a “safety issue”. In my opinion, this is a safety in the event of an air bag deployment especially with the multiple cracks (which have occurred over the years). We take immaculate care of our vehicles and rarely trade them in under 10 years. We are also retired and don’t have the luxury of dropping 2k on a dashboard replacement. We respectfully request the replacement of the dashboard under manufacturer defect. Please advise if this is possible.
- 06/14/2020· AIR BAGS,UNKNOWN OR OTHER
THE DASHBOARD CRACKED AND BROKE RIGHT BY THE PASSENGER SIDE AIRBAG, WHICH COULD CAUSE SERIOUS INJURY IF AIRBAGS EVER DEPLOY
- 06/13/2018· UNKNOWN OR OTHER
I PURCHASED MY 2013 CHEVY AVALANCHE LESS THAN A YEAR AGO. BASED ON THE CARFAX REPORT, I KNOW IT CAME FROM SUNNY/HOT FLORIDA BEFORE I PURCHASED IT FROM A DEALER IN PA. OVER THIS PAST WINTER HOWEVER, WE HAD AN EXTREME COLD SPELL (SINGLE DIGIT TEMPERATURES FOR A COUPLE WEEKS BACK TO BACK). DURING THIS COLD SPELL, MY COMMUTE TO WORK HAS ME GO OVER A COUPLE SETS OF RAIN ROAD TRACKS, AND WHEN I WENT OVER THE TRACKS, A SMALL CRACK UP BY THE SPEAKER BECAME A HUGE CRACK ALMOST OVERNIGHT. ITS CONTINUED TO JUST FURTHER RIP AND RIP AT THAT HARD PLASTIC CASING SO THAT NOW MY CRACK EXTENDS FROM THE FRONT DASH VENTS TO THAT SPEAKER COVER, AND THEN FROM THE OTHER SIDE OF THE SPEAKER COVER UP TOWARDS THE WINDSHIELD. IT RATTLES/VIBRATES TERRIBLY JUST GOING DOWN THE ROAD, AND WHEN I GO OVER THE TRAIN TRACKS, IT SEPARATES AND HAVE TO 'POP IT' BACK INTO PLACE EACH TIME. VERY UPSETTING ON WHAT WAS MY 2013 BLACK DIAMOND EDITION 'DREAM TRUCK'. :(