2013 Cadillac SRX

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  NO LOW BEAM HEADLIGHT VISIBILITY. CADILLAC SAID THERE IS NO FIX.

• 12/31/2018· EXTERIOR LIGHTING

  HEADLIGHTS ARE VERY DIM RESULTING IN VERY POOR VISIBILITY WHEN DRIVING AT NIGHT AND FORCING THE EXCESSIVE USE OF HIGH BEAMS IN ORDER TO SEE. *DT VIN IS NOT AVAILABLE *JB

• 12/28/2019· EXTERIOR LIGHTING

  I HAVE A PROBLEM WITH THE HEAD LIGHTS ARE NOT BIGHT ENOUGH. I CAN BARELY SEE THE ROAD. WE HAD IT CHECK AT THE DEALERSHIP AND THEY SAID YES THE HEAD LIGHTS ARE DEFECTIVE JUST LIKE THE ONES ON RECALL BUT OUR VIN NUMBER IS NOT LISTED. I HAVE SPOKE TO GM BUT THEY SAY I NEED TO GO THROUGH THE DEALERSHIP BUT THE DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I TOLD THE DEALERSHIP AND GM THAT I CAN NOT SEE WELL ENOUGH AT NIGHT TO BE DRIVING. IT IS NOT MY EYES BECAUSE MY SISTER WHO HAS A 2013 BUICK ENCLAVE DROVE OUR CAR AND DID NOT THINK THE HEAD LIGHTS WERE EVEN ON. SHE COULD NOT BELIEVE IT. THEY WANT ME TO PAY $1500.00 TO GET THEM FIXED. I ALSO TOLD THEM THAT I WAS LETTING MY INSURANCE KNOW SO IF I HAVE AN ACCIDENT, I WANT THEM TO GO AFTER GM AND THE DEALERSHIP. THIS IS A VERY DANGEROUS PROBLEM. THERE ARE TIMES I HAVE TO DRIVE AFTER DARK. I HAVE NOT HAD AN ACCIDENT YET. I AM TRYING TO GET SOMETHING DONE TO THE LIGHTS SO THAT WON'T HAPPEN. MY LIFE AND MY HUSBAND'S LIFE IS IMPORTANT TO US, IT MAY NOT BE SO WITH GM OR THE DEALERSHIP.

• 12/28/2018· SEATSFire

  TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHEN THE SEAT WARMER WAS ACTIVATED, THE SEAT CAUGHT FIRE. THE CONTACT'S HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT SIDE OF HER BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,232.

• 12/27/2022· EXTERIOR LIGHTING

  Back in 2020 I believe there was a known headlight issue with Cadillac vehicles. Communication was sent out to owners for a headlight reimbursement program. We unfortunately didn't receive any communication regarding this. Back in March 2022 my husband had a work trip which required him to travel hours away and during the evening. This is what prompted me to call the Cadillac Customer Service number regarding the headlights, and the headlight program once I discovered it searching the internet. Spoke to someone and a ticket was issued. Missed a call, called back and was told I could only speak that same person. So I called again, received a couple of emails, and was eventually ghosted. A week or so ago I seen on the evening news that once again Cadillac had a re-call of sorts with their headlights. This was so frustrating, Once again my husband had to travel for work and the same issue arises and his safety was in jeopardy. So this past Monday called again and spoke to someone regarding his dim headlights. Received a call back today and was told the GMC dealership (the dealership we get all work done) isn't an "official" Cadillac dealership and there's isn't anything they could do. We could go to a Cadillac dealership, but there's no guarantee they would fix the issue. The dealership that we bring our vehicle to (GMC) had told my husband a few times now that it would be cheaper to purchase the new headlights online, because they would cost him over $1000 each through the dealership. This information was also relayed to the customer service rep with Cadillac customer services. The Cadillac customer service rep then turned around and offered us a $100 gift card to use towards our future dealership services. I think this is absurd given the fact this is a known issue and had been made public twice that I know of. I would like them to honor the $1600 headlight reimbersburtment that they originally offered and we never received or was notified of.

• 12/27/2021· ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHERFire

  VEHICLE FIRE & MOLD. My 2013 Cadillac SRX had water leaking in/draining incorrectly from the sunroof, which in return pooled water in the front and rear of my vehicle. This water caused my trunk to COMPLETELY stop operating (water pooled at trunk latch/rusted), as well as water to saturate the electrical components near the front of my car and a FIRE TO ITNITE WHILE I WAS DRIVING THE VEHICLE! Fire truck responded, pooled water found, mold also found because of previously unknown pooled water, and insurance totaled vehicle. SO SCARY! SO DISAPOINTED! THIS LEAKING WATER ISSUE HAS BEEN REPORTED ON MANY FORUMS FOR THE SAME CADILLAC MAKE AND MODEL AND IT THREATENED MY LIFE. The sun roof draining tubes MUST BE RECALLED. I’m now out of a vehicle because of it and just grateful I was able to exit my vehicle as it filled with smoke.

• 12/25/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

  HEADLIGHTS EXTREMELY DIM CANNOT DRIVE AT NIGHT

• 12/24/2020· EXTERIOR LIGHTING

  THE HEADLIGHTS ARE DEFECTIVE ON THOUSANDS OF CADILLAC SRX MODELS, 2010-2015. THE LIGHT BULBS ARE FINE BUT THE REFLECTIVE CHROME INSIDE THE LIGHT PEELS AWAY AND THE LIGHTS DO PRODUCE ENOUGH LIGHT TO SEE AT NIGHT. THIS IS CERTAINLY A SAFETY ISSUE AND HOPE YOU INVESTIGATE.

• 12/24/2018· EXTERIOR LIGHTING

  HEADLIGHTS ARE DANGEROUSLY DIM. AT NIGHT IF I DON'T TURN ON THE HIGH BEAMS I CAN'T SEE THE ROAD. DRIVING WITH HIGH BEAMS ALSO ENDANGERING THE TRAFFIC COMING TOWARDS ME.

• 12/23/2019· EXTERIOR LIGHTING

  2013 CADILLAC SRX HEADLIGHTS ARE SO DIM THAT IT IS TOO DANGEROUS TO USE THEM FOR NIGHT DRIVING. NUMEROUS OTHER IDENTICAL COMPLAINTS HAVE BEEN MADE TO THE NHTSA. THE LOCAL DEALERSHIP STATED THAT THEY HAVE NUMEROUS OTHER CUSTOMERS WITH THE IDENTICAL COMPLAINT. THIS AFFECTS MORE SIMILAR VEHICLES OTHER THAN 2013. CLASS ACTION LAW SUITS HAVE BEEN MADE AND ACTED UPON IN BOTH CALIFORNIA AND FLORIDA. THIS ISSUE IS APPLICABLE IN ALL STATES AND SITUATIONS WHERE THE PROBLEM EXISTS. THE PRESCRIBED FIX IS A ONE-FOR-ONE REPLACEMENT WHICH WOULD RESULT IN A SIMILAR PROBLEM DOWN THE LINE. . IT APPEARS THAT THE PROBLEM IS WITH THE INTERNAL CIRCULAR LENS IN FRONT OF THE LAMP WHICH IS SO OPAQUE THAT LIGHT FROM THE LAMP DOES NOT GO THROUGH PROPERLY BUT IS DIMMED TO A POINT WHERE IT MAKES THE HEADLAMPS UNSAFE. UNSAFE IS THE KEY WORD....UNSAFE..UNSAFE..UNSAFE..WHENEVER THE HEADLAMPS ARE BEING DEPENDED ON FOR NIGHT TIME DRIVING A WORK SCHEDULER AT THE LOCAL DEALER STATED THAT THEY HAVE NO ALTERNATIVE CORRECTION FOR THIS ISSUE AND THAT IT WOULD TAKE SOME PEOPLE TO DIE DUE TO THIS ISSUE BEFORE A PROBLEM RESOLUTION WOULD BE PUT IN PLACE....PRETTY SAD OPINION !!!

• 12/22/2013· VEHICLE SPEED CONTROL,ENGINE

  I HAD COME TO A STOP TO TURN LEFT. I WAS WAITING FOR THE TRAFFIC TO CLEAR, WHEN THERE WAS ADEQUATE DISTANCE BETWEEN CARS, I PUSHED ON THE GAS PEDAL AND NOTHING HAPPENED. THE CAR JUST STOOD STILL, NO LIGHTS CAME ON, NO WARNINGS, NO ENGINE REV, NOTHING HAPPENED FOR ABOUT 3-4 SECS. HOWEVER, BY THIS POINT THE CARS WERE CLOSING IN ON ME AND FINALLY AFTER I LET OFF THE PEDAL AND SLAMMED DOWN ON IT AGAIN, MY SRX MOVED AND CLEARED THE ROAD WAY. IT WAS VERY SCARY TO BE SITTING THERE AND EXPECTING THE CAR TO MOVE WHEN THE GAS PEDAL IS DEPRESSED AND NOTHING HAPPENS. *TR

• 12/21/2022· EXTERIOR LIGHTING

  The headlamps do not shine as brightly as needed to illuminate the road. Affects driving safety not to be able to see on unlit roads at night.

• 12/21/2021· EXTERIOR LIGHTING

  The headlights are damaged from normal use. the lights leak water which shorts out the light ballast , the repair requires removal of the front facia of the car which is a $400 repair. the interior lens of the light is heat damaged which dims the headlight. Gm wants 1300 for each headlight plus labor. Apparently the enginers at cadillac did not know how to build a headlight, so them made temporary headlights from the factory. still waiting for permant headlights. Bill

• 12/21/2019· EXTERIOR LIGHTING

  SERVICE ADVANCED FRONT LIGHTING THAT DEALS WITH ADAPTIVE FORWARD LIGHTING FOR CADILLAC SRX HEADLIGHTS. NOW THIS IS A KNOWN SAFETY ISSUE THAT CADILLAC REFUSES TO TAKE CARE OF . THERE HAVE BEEN CLASS ACTION LAW SUITS FILED ON THIS TOPIC AND CASES WON IN TWO STATES FLORIDA & CALIFORNIA WHERE GM HAD TO REPLACE THESE FAULTY HEADLIGHTS AT THEIR EXPENSE. WHAT ABOUT THOSE OF US IN THE 48 STATES THAT HAVE THESE PROBLEMS AND CADILLAC SAYS YOU HAVE TO PAY $ 1,400 UPFRONT THEN APPEAL THE REPAIR AND THEY WILL SEE IF IT IS WARRANTED FOR REIMBURSEMENT. LOOK FOLKS AT NHTS THIS IS A SAFETY ISSUE WHEN A VEHICLE'S HEADLIGHTS ARE NOT WORKING PROPERLY AND THE GOVERNMENT NEEDS TO GO AFTER GENERAL MOTORS AND HAVE THEM FIX THIS AT THEIR EXPENSE. THIS IS JUST LIKE THE TAKATA AIR BAG RECALL. DOESN'T NHTS CARE ABOUT PEOPLE DRIVING AROUND WITH UNSAFE HEADLIGHTS THAT DO NOT WORK PROPERLY?

• 12/21/2018· EXTERIOR LIGHTING

  THE LOW BEAMS HAVE A VERY LOW OUTPUT. I HAVE REPLACED THE BULBS WITH THE HIGHEST OUTPUT BULBS THE AUTO PARTS STORE HAS WHICH DID NOT IMPROVER THE LOW BEAM OUTPUT. THIS MAKES IT VERY DANGEROUS DRIVING AT NIGHT. I HAVE TO USE MY BRIGHT LIGHTS TO SEE AT NIGHT. THIS IS A CONSTANT PROBLEM AND IT DOES NOT MATER WHAT TYPE OF ROAD OR IF THE VEHICLE IS MOVING.

• 12/20/2019· EXTERIOR LIGHTING

  RAN OFF THE ROAD DUE TO POOR VISIBILITY WITH LOW BEAM HEAD LIGHTS. COULD NOT SEE THE CURVE IN THE COUNTRY ROAD...NO LINES WERE ON THE ROAD. IT WAS RAINING AND THE LOW BEAM LIGHTS FAILED TO ILLUMINATE THE ROAD. TRIED RUNNING WITH HIGH BEAMS BUT KEPT GETTING FLASHED BY ONCOMING DRIVERS HEADLIGHTS. WAS GOING SLOW DUE TO POOR VISIBILITY SO NO DAMAGE....JUST VERY UNSAFE.

• 12/20/2018· EXTERIOR LIGHTING

  THE LOW BEAM HEADLIGHTS ARE EXTREMELY DIM AND MAKE NIGHT DRIVING DIFFICULT IF NOT IMPOSSIBLE DUE TO SAFETY. THIS APPEARS TO BE A KNOWN DEFECT IN THIS MODEL VEHICLE BUT CADILLAC WILL NOT ACKNOWLEDGE. THE HALOGEN BULBS HAVE BEEN REPLACED THREE TIMES BUT IT DOES NOT HELP REMEDY THE PROBLEM. THE MECHANIC STATED THAT THE ISSUE IS WITH THE DESIGN OF THE REFLECTOR IN THE LIGHTING ASSEMBLY AND THAT THE WHOLE HEADLIGHT ASSEMBLY HAS TO BE REPLACED TO RECTIFY THE PROBLEM. THIS IS A VERY EXPENSIVE SOLUTION FOR THE CONSUMER AND ONE WHICH IS BECAUSE OF AN APPARENT DESIGN FLAW ACCORDING TO THE CADILLAC MECHANIC.

• 12/20/2013· POWER TRAIN

  CADILLAC SRX,DELIVERED ON 5/31/13 (PURCHASED 5/27/13). SRX SERVICED ON 11/11/13 BECAUSE OF WARNING MESSAGES-SERVICE REAR AXEL&AWD ON 10/30/13-CALLED DEALER IMMEDIATELY/ARRANGED SERVICE ON 11/11/13-MILEAGE 6045). ONLY DID COMPUTER UPDATES. ON 11/13/13(MILEAGE 6277) CAME TO A COMPLETE STOP AND WHEN TURNING RIGHT THE CAR WAS IN VERY SLOW MOTION & BARELY MOVING WITH MY FOOT ON THE GAS, FINALLY IT MOVED. IT HAPPENED AGAIN ON 11/15/13 (MILEAGE 6498) BUT TURNING LEFT & ANOTHER CAR WAS APPROACHING ON THE RIGHT, THOUGHT I WAS GOING TO BE HIT. CALLED DEALER & TOLD TO BRING IT BACK. DEALER QUITE A DISTANCE FROM ME AFRAID TO DRIVE THE CAR THERE. ON 11/19/13 (THOUGHT I COULD GET TO GM DEALER (SAT FROM 11/15/13) & TURNING RIGHT IT DID IT AGAIN. I WAS QUITE UPSET AND CALLED ONSTAR TO TOW IT. GM DEALER, INFORMED, MIGHT NOT HAVE THE DIAGNOSTICS THAT THE CADILLAC DEALER HAS TO EVALUATE MY SRX.THEY COULD NOT TELL WHAT MY DEALERSHIP HAD DONE FROM NOTES ON THE SERVICING ON THE SRX. ONLY THING FOUND WAS TO DO EV UPDATE. ON EVENING OF 11/26/13 (MILEAGE 6708)HAD ACCELERATION PROBLEM AGAIN TURNING RIGHT FROM A COMPLETE STOP. CALLED DEALER & ARRANGED TO DROP IT OFF ON 11/29/13 (MILEAGE 7034)& RECEIVE A REPLACEMENT CAR WHILE MINE WAS CHECKED OUT. ON A HIGHWAY I WENT TO PASS A CAR AND LOST ACCELERATION FOR A FEW SECONDS. AT LEAST I WAS GOING DOWNHILL OR THE CARS COMING UP IN THE LANE I WAS SWITCHING TO WOULD HAVE HIT ME. DEALER CANNOT REPLICATE THE PROBLEM BUT DID FIND THAT THERE WAS AN UPDATE ON HEATING/AC NEEDED. GOT SRX ON 12/4/13.THE DEALER ONLY DROVE MY CAR 8 MILES TO DO ANY TESTING. AGAIN ACCELERATION PROBLEM ON 12/19/13( MILEAGE 7584)& IT WAS FROM A COMPLETE STOP TURNING RIGHT BUT LASTED A MUCH LONGER TIME. ALSO WHEN BACKING OUT OF A PARKING SPACE THE PROBLEM AROSE YET AGAIN & CALLED THE DEALERSHIP.12/21/13 HAVING SRX LOOKED AT AGAIN. 7 MONTHS OLD &SAME PROBLEM. IS IT A LEMON? *TR

• 12/19/2019· EXTERIOR LIGHTING

  BOUGHT A 2013 SRX AND DROVE IT HOME AT NIGHT , COULD NOT SEE ON DIM LIGHTS AND USED BRIGHT LIGHTS TO GET HOME. CALLED DEALER AND WAS TOLD TO HAVE IT CHECKED OUT I AM HAVING NEW BULBS PUT IN BUT AFTER READING THIS WEB SITE I AM NOT THINKING THEY WILL BE ANY BETTER. THESE LIGHTS ARE SO DANGEROUS AND THE CARS SHOULD NOT BE ALLOWED TO BE RESOLD UNTIL FIXED. VERY DISAPPOINTED IN EVERY WAY, YOU SHOULD DO YOUR JOB AND DO A RECALL AS GM IS NOT DOING THEIRS.

• 12/19/2018· EXTERIOR LIGHTING

  I AM NOTICING THAT MY HEAD LIGHTS ARE VERY DIM ON MY 2013 SRX CADILLAC, FEELING VERY UNSAFE TO DRIVE AT NIGHT.

• 12/19/2018· EXTERIOR LIGHTING

  BOTH OF MY HEADLIGHTS ARE FAULTY / ARE WEARING PREMATURELY. MY HEADLIGHTS HAVE AN EXTREMELY LACK OF ADEQUATE ILLUMINATION MAKING IT EXTREMELY DIFFICULT TO SEE THE ROAD AT NIGHT. THE HEADLIGHT DEFECT IS A POOR SEAL THAT ALLOWS MOISTURE TO ENTER THE HEADLIGHT. THE MOISTURE IS CAUSING CORROSION AND SHORT-CIRCUITING CAUSING BOTH OF MY HEADLIGHTS TO SIGNIFICANTLY REDUCE THE HEADLIGHT'S OUTPUT. MY HUSBAND HAS CONTACTED THE CADILLAC DEALERSHIP ON LIME STREET IN METAIRIE, LA TO REPORT THE PROBLEM AND THEY SAID THEY KNOW OF THE PROBLEM. THEY SAID THEY CANNOT DO ANYTHING ABOUT IT BUT REPLACE THEM FOR ABOUT A $1,300 FEE. THEY ARE AWARE THAT THE HEADLIGHTS ARE AN ISSUE BUT HAVE NOT PUT A RECALL ON THE ISSUE. THEY TOLD WE HAD TO TAKE THE COMPLAINT UP WITH THE EXTENDED WARRANTY COMPANY THEN THEY DOUBT THE WARRANTY I PURCHASE WITH CADILLAC FOR $5,000 WILL NOT COVER IT. CADILLAC DID NOT TELL ME BEFORE OR AFTER I PURCHASED THIS $37,000 VEHICLE THAT THEY KNOW ABOUT THEIR LOW GRADE FAULTY HEADLIGHTS AND THAT THEY PLAN TO DO NOTHING ABOUT THE ISSUE WHEN IT HAPPENS.

• 12/19/2018· UNKNOWN OR OTHER

  THE MOTHER BOARD IN MY CADILLAC CUE CONTROLS IS GOING OUT FOR THE 3RD TIME. CADILLAC HAS ADMITTED TO KNOWING THAT THE BOARD THEY PUT IN THEIR VEHICLES ARE TRASH. CADILLAC HOWEVER DID NOT NOTIFY ME BEFORE OR AFTER I PURCHASED THE VEHICLE THAT THESE MOTHER BOARDS ARE TRASH AND WILL FAIL ABOUT EVERY 1 1/2 YEARS AND MUST BE REPLACED FOR AROUND $1,100 TO $1,850. AT TIMES THE SCREEN WILL BE BLACK AND YOU CANNOT DO ANYTHING WITH THE RADIO, A/C OR ONSTAR FUNCTIONS. AT TIMES THE SCREEN WILL START TO SHIMMY AS IF IT IS HAVING A SEIZURE. AT TIMES IT WILL START TO MAKE BEEPING NOISES AND RANDOMLY ASSIGN RADIO STATIONS TO MULTIPLE SETTING SPOTS AND YOU HAVE TO GO BACK AND RESET ALL OF YOUR SETTINGS. MY $5,000 BUMPER-TO-BUMPER WARRANTY DOES COVER THE REPLACEMENT HOWEVER ONCE THAT IS EXPIRED I MUST COME OUT OF POCKET AT LEAST EVERY YEAR OR TWO OVER $1,000 TO HAVE IT REPLACED. NO RECALL HAS BEEN DONE TO REPLACE THIS WITH A HIGHER QUALITY, LONGER LASTING MOTHER BOARD

• 12/18/2021· EXTERIOR LIGHTING

  No accident for crash of involved in this report. I'm reporting not able to drive at night just use high beams at all times safety visibility issues with low beams are terrible use my high beams non-existence low beam headlights so many people have to get hurt or killed before GM does something about this and not a recall for the factory lamp assemblies they have on the shelves or say they don't and when they are available that's what you'll get should be independently tested with inspections yearly automotive manu manufacturers should be completely liable for a simple headlights that's part of the vehicle and major safety concerns for all drivers passengers and the other vehicles on the road I mean wake up should be government regulated and tested yearly with inspections they don't pass manufacturers completely liable for replacement monies and all of it labor for the bad design and engineeringof llow grade parts

• 12/18/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT FOR APPROXIMATELY ONE YEAR, THE LOW BEAM HEADLIGHTS WERE VERY DIM. THE POOR ILLUMINATION NEARLY CAUSED A FEW CRASHES. THE VEHICLE WAS TAKEN TO RENICK CADILLAC (1100 S EUCLID ST, FULLERTON, CA 92832) WHERE THEY RECOMMENDED CHANGING THE ENTIRE HEAD LAMP ASSEMBLIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

• 12/18/2017· EXTERIOR LIGHTING

  NOTICE LOW BEAM HEAD LIGHTS WERE HORRIBLE AT NIGHT. CHECK EVERYTHING AND NOTED THERE WAS A PROBLEM WITH REFLECTOR. TODAY TOOK THE SRX TO CADILLAC DEALER AS PURCHASED EXTENDED WARRENTY. DEALER NOTED THERE WAS A PROBLEM BUT WARRENTY WOULD NOT COVER REPLACING THE ASSEMBLY AS NEEDED. WAS ADVISED THE COST TO REPLACE THE PAIR WOULD BE 1700.00 NEEDLESS TO SAY I DID NOT HAVE THE WORK DONE. IT IS AN EXTREME NIGHT TIME DRIVING HAZARD AND A VERY COSTLY REPAIR. SOMETHING NEEDS TO BE DONE ABOUT IT.

• 12/17/2019· EXTERIOR LIGHTING

  THE HEADLIGHTS SUDDENLY DIMMED WHILE DRIVING AT NIGHT TO A POINT WHERE IT WAS NOT SAFE TO DRIVE. I INSTALLED NEW BULBS TWICE, AND IT DIDN'T HELP.

• 12/17/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY DIM AND THE BRIGHTNESS GRADUALLY REDUCED. THE FAILURE MADE IT DIFFICULT TO DRIVE AT NIGHT. THE CONTACT CALLED RITCHEY CADILLAC (LOCATED AT 932 N NOVA RD 101, DAYTONA BEACH, FL 32117, 386-675-1019) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *LN *JS

• 12/15/2013· VEHICLE SPEED CONTROL

  THIS INCIDENT OCCURRED WHILE DRIVING OUR NEW SRX HOME FROM THE DEALER. WE STOPPED AT A STOP SIGN, AND WHEN THE LIGHT TURNED GREEN, WE STARTED ACCELERATING BUT SLAMMED ON THE BRAKES AFTER NOTICING A CAR HAD RAN THE RED LIGHT FROM OUR RIGHT. OUR SRX ONLY MOVED ABOUT 3 FEET FROM THE TIME THE LIGHT TURNED GREEN TO THE TIME WE SLAMMED ON THE BRAKES. AFTER THE CAR THAT RAN THE RED LIGHT CLEARED THE INTERSECTION IN FRONT OF US, WE TRIED TO CONTINUE THE ACCELERATION BUT THE ACCELERATOR WOULD NOT RESPOND FOR 3-5 SECONDS. AFTER THAT TIME, ACCELERATOR RESPONDED AND SRX RAN FINE. WE HAVE NOT HAD THIS HAPPEN AGAIN AND CAN NOT REPRODUCE THIS ISSUE. *TR

• 12/14/2018· EXTERIOR LIGHTING

  I HAVE A 2013 CADILLAC SRX THE LOW BEAMS ARE SO DIM YOU CAN'T SEE FIVE FEET IN FRONT OF THE CAR! THERE HAVE BEEN TONS OF OTHER PEOPLE WITH THE SAME CADILLAC AND SAME EXACT PROBLEM. THEY WILL NOT DO A RECALL AND THIS IS A SERIOUS SAFETY ISSUE DRIVING AT NIGHT. THERE HAS TO BE SOMEHOW TO GET GM TO FIX THIS ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED!

• 12/14/2018· EXTERIOR LIGHTING

  LOW BEAM HEADLIGHTS ARE A SAFETY ISSUE. CADILLAC IS QUOTING $2,400 TO REPLACE. VEHICLE HAS 63,000 MILES. THIS ISSUE IS SYSTEMIC WITH THE MODEL. NO IMMEDIATE FIX EVEN IF THEY REPLACE PARTS. CONSUMER IS OUT THE EXPENSE AND PROBLEM REMAINS A SAFETY ISSUE. GM NEEDS TO RECALL AND FIX. HIGH BEAMS ARE THE ONLY SAFE WAY TO OPERATE THE VEHICLE AT NIGHT.

• 12/14/2015· UNKNOWN OR OTHER

  VERY DISAPPOINTED IN THIS CAR. PURCHASED NEW. WE ARE STILL WORKING FOR RESOLUTION TO THE TCM TRANSMISSION CONTROL MODULE RECALL- THE DEALER ORIGINALLY REPROGRAMMED THE TCM USING WRONG PROGRAM WHICH CAUSED A HUGE DELAY BETWEEN SHIFTS. IT WAS REPROGRAMED SEVERAL MONTHS LATER, BUT NOW IS EXPERIENCING THE LAG WHEN THE CAR IS IN "ECO"MODE..OCCURS WHEN THE CAR ACCELERATES TO 10 MPH, BREAKS ARE APPLIED, THEN GO TO ACCELERATE AGAIN--THERE IS A HUGE LAG--NEARLY HIT TRYING TO PULL INTO TRAFFIC. IN NORMAL MODE, THIS IS NOT AS PREVALENT, BUT IS NOT SHIFTING AS IT SHOULD. WITH THE REAR TOE NUT RECALL, THE DEALER TIGHTENED THE TOE NUTS.. THAT'S ALL THEIR NOTES STATE. WE TOOK THIS VEHICLE IN TO HAVE THEM DIAGNOSE A MULTITUDE OF ISSUE--ONE OF WHICH UNEVEN TIRE WEAR AND CHIPPING. THEY DETERMINED THAT THE REAR TOE WAS OUT OF ALIGNMENT SUBSTANTIALLY.-- APPEARS THAT WHEN THE RECALL WAS COMPLETED, ALL THEY DID WAS TIGHTEN THE TOE ADJUSTS (EVEN IF IN ALIGNMENT OR NOT) IF YOU LOOK AT THE RECALL REPORT, GM AMENDED THE SOP FOR RESOLVING THIS ISSUE IN EARLY 2015 WITH ADDITIONAL PICTURES OF HOW TO PROPERLY TIGHTEN THE TOE--WE ASKED THAT GM REPLACE THESE BADLY WORN TIRES, BUT THEY DECLINED--THE CAR HAS 28,000 MILES, AND IT ALREADY NEEDS NEW TIRES... !? ON 12/5/15 WHILE CLEANING THE VEHICLE, I FOUND SOME BEARINGS IN THE DRIVERS FLOOR BOARD--ALONG WITH SOME WHITE PLASTIC THAT HOUSES THE BEARINGS--I GUESS IT CAME FROM THE SEAT TRACK?--TAKING IN TO DEALER TO EXAMINE. THE CAR ALSO HAS EVIDENCE OF POWER STEERING FLUID LEAKING FROM THE RESERVOIR--AND UNDER THE DRIVER'S SIDE OF THE VEHICLE DUE TO POWER STEERING FLUID RESIDUE IN EACH OF THESE LOCATIONS. A PECKING NOISE IF PREVALENT AT SLOW SPEEDS. THE REAR CV SHAFT HAS THE PAINT WORN OFF WHERE SOMETHING IS IN CONTACT. ALSO CONFIRMED DURING ALL OF THIS THAT THE CAR HAS BEEN PAINTED--PRIOR TO US DRIVING OFF OF THE LOT NEW IN 2013

• 12/13/2022· EXTERIOR LIGHTING

  The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights were not illuminating sufficiently to see the road. No warning lights were illuminated. The contact stated that her husband replaced both headlights; however, the failure recurred, and she was only able to see the road while using the high-beam headlights. The vehicle was taken to a local dealer, where it remained awaiting the repair. The contact was made aware of an unknown headlight recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unknown.

• 12/13/2019· EXTERIOR LIGHTING

  DEFECTIVE HEADLIGHT SEAL THAT ALLOWS MOISTURE TO CORRODE ELECTRICAL COMPONENTS. THE MOISTURE CAUSES CONDENSATION THAT LEAVES THE HEADLIGHTS PRACTICALLY USELESS. I HAVE A 3 YR OLD AND A NEWBORN AND THIS CAR IS NO LONGER SAFE TO DRIVE THEM IN AT NIGHT. VERY DANGEROUS.

• 12/13/2018· EXTERIOR LIGHTING

  PURCHASED USED 2013 CADILLAC SRX IN 2016. NOTICED THAT NIGHT DRIVING WAS VERY DIFFICULT USING LOW BEAM HEADLIGHTS. HIGH BEAMS ARE GREAT. TRIED HEADLIGHT ADJUSTMENTS, CLEANING, ETC. NOTHING HELPED. TOOK VEHICLE TO DEALER WHO INFORMED ME THAT HEADLIGHT ASSEMBLIES NEED TO BE REPLACED DUE TO KNOWN INTERNAL LENS DEFECT WHICH SWITCHES WHEN LIGHTS ARE SWITCHED FROM LOW TO HIGH BEAMS. DEALER WANTED $1,350 FOR REPAIRS. TOOK CAR FOR 2ND OPINION. CONFIRMED ISSUE. SHOP WAS ABLE TO INSTALL HIGH INTENSITY BULBS TO SOMEWHAT COMPENSATE FOR THE LUMENS PROJECTED THROUGH THE LENS. THIS IS A SERIOUS SAFETY ISSUE! I WAS STRUGGLING TO SEE WHILE DRIVING AT NIGHT. I LIVE IN THE COUNTRY AND HAVE LIMITED ACCESS TO LIGHTED STREETS. I ALSO NOTICED A SEVERE INABILITY TO SEE WHEN DRIVING ON WELL LIGHTED HIGHWAYS AT NIGHT BECAUSE MY HEADLIGHT BEAMS PROJECTED NO FURTHER THAN 35 FEET IN FRONT OF MY CAR. HOW MANY PEOPLE HAVE TO HAVE ACCIDENTS AND POTENTIALLY DIE TO ENSURE A RECALL?

• 12/12/2022· SEATS

  The contact’s customer owns a 2013 Cadillac SRX. The contact stated that while the valet driver was driving, the front driver’s side seat inadvertently retracted back along the track bracket without warning. As a result, the contact stated that the valet driver was trapped in the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 14V804000 (Seats). The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for diagnostic testing. The failure mileage was unavailable.

• 12/11/2019· EXTERIOR LIGHTING

  LOW BEAM HEADLIGHTS ON MY 2013 CADILLAC SRX ARE SO DIM THAT THE VEHICLE CANNOT BE OPERATED SAFELY AT NIGHT. I HAVE BEEN INFORMED THAT BOTH HEADLAMP ASSEMBLY'S NEED TO BE REPLACED AT A COST OF 1,250, AS THEY ARE DEFECTIVE AND SIMPLY REPLACING THE BULBS WILL NOT REMEDY THE LOW LIGHT OUTPUT. GM IS AWARE OF THE ISSUE WITH THE DEFECTIVE HEADLIGHT COMPONENTS AND HAS SETTLED LAWSUITS IN FLORIDA AND CALIFORNIA. THIS IS A SAFETY ISSUE NOT ONLY IN FLORIDA AND CALIFORNIA BUT IN ALL 50 STATES THAT SHOULD BE REMEDIED WITH A RECALL AND REPLACEMENT OF DEFECTIVE COMPONENTS WHERE APPROPRIATE. FAILURE OCCURRED PRIOR TO 70,000 MILES.

• 12/11/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  THE FIRST INCIDENT WAS ON 08/22/2013 I WAS AT A STOPLIGHT ABOUT TO TURN RIGHT- I DEPRESSED THE GAS PEDAL AND WENT FORWARD SLIGHTLY, BUT THEN THE VEHICLE STOPPED AND THERE WAS ABSOLUTELY NO ACCELERATION. I HAD TO JAM THE GAS PEDAL TO THE FLOOR AND EVEN THEN THE VEHICLE ONLY GOT UP TO 20 MPH IN APPROXIMATELY 100 YARDS. IT TOOK THE VEHICLE APPROX. 3-5 SECONDS TO RESPOND AT ALL. THE VEHICLE HAD APPROX. 1150 MILES ON IT. THERE WERE NO WARNING LIGHTS THAT CAME ON IN THE VEHICLE. THE ENGINE DID NOT REV UP OR DO ANYTHING. I WAS ALMOST REAR ENDED ON THIS OCCASION. 08/24/2013 I WAS AT A STOP LIGHT AND ATTEMPTED TO GO FORWARD AND THERE WAS A LACK OF ACCELERATION--I HAD TO JAM THE GAS PEDAL HARD FOR IT TO MOVE. IT TOOK APPROX. 3-5 SECONDS TO RESPOND. 09/25/2013 I WAS AT A STOP LIGHT AND ATTEMPTED TO GO FORWARD AND THERE WAS A LACK OF ACCELERATION--I HAD TO JAM THE GAS PEDAL HARD FOR IT TO MOVE. IT TOOK APPROX. 3-5 SECONDS TO RESPOND. 10/17/2013 SITTING AT A STOPLIGHT AND ATTEMPTED TO ACCELERATE WENT FORWARD A FEW FEET AND STOPPED I HAD TO JAM THE GAS PEDAL TO THE FLOOR FOR IT TO MOVE. IT TOOK 3-5 SECONDS TO RESPOND. APPROX 2150 MILES ON CAR 11/08/2013 I WAS ALMOST HIT IN THE DRIVER SIDE DOOR. I WAS CROSSING AN INTERSECTION AND THE CAR WENT FORWARD A FEW FEET AND STOPPED IN THE ROAD. IT TOOK 3-5 SECONDS FOR THE VEHICLE TO RESPOND. APPROX 3400 MILES ON CAR 12/7/2013 MY BOYFRIEND WAS DRIVING--WE WERE AT A STOP SIGN TURNING OUT OF MY NEIGHBORHOOD AND THERE WAS NO POWER AS HE DEPRESSED THE GAS PEDAL 3/4 OF THE WAY. IT KICKED IN FINALLY AFTER 3-5 SECONDS. APPROX 4000 MILES ON THE VEHICLE THERE HAVE BEEN OTHER INSTANCES AS WELL BUT THIS IS A SUMMARY OF SOME OF THE TIMES THIS HAS OCCURRED. *TR

• 12/10/2013· VEHICLE SPEED CONTROL

  I WAS DRIVING IN A CARLS JR PARKING LOT AND STOPPED FOR ANOTHER CAR. WHEN I WENT TO CONTINUE THROUGH THE PARKING LOT, THE CAR PUSHED ME FORWARD AND THEN I LOST ACCELERATION FOR 2 TO 3 SECONDS. I STEPPED ON THE BRAKE AND THE CAR WAS FINE. TODAY, I WAS AT A 4 POINT STOP AND WENT TO GO, AND THE CAR LURCHED FORWARD AND THEN LOST ACCELERATION. I ALMOST GOT HIT BY A CAR. *TR

• 12/09/2015· STRUCTURE

  MOON ROOF DRAINAGE SYSTEM IS POORLY DESIGNED. DRAINAGE HOSE RUNS ALONGSIDE MOON ROOF THEN INSIDE CAR TO THE REAR TAILGATE AREA, DIRECTLY OVER LIFT GATE FUSE AND MODULE. ON NUMEROUS OCCASIONS IT HAS BACKED UP, LEAKED INTO LEFT REAR (DRIVER'S SIDE) FLOOR CAUSING CARPET TO GET WET. IT TENDS TO LEAK IN REAR TAILGATE AREA OVER THE FUSE PANEL AND LIFT GATE MODULE SHORTING OUT THE POWER OR AUTOMATIC TAILGATE FEATURE. THIS HAS BEEN AN ISSUE FOR THE SAME PROBLEM MORE THAN ONCE, INCLUDING REPLACING THE FUSES AND LIFT GATE MODULE. THIS PROBLEM IS THE SAME WHETHER THE CAR IS STATIONARY OR MOVING. OTHER METHODS HAVE BEEN SUGGESTED AND TRIED TO ELIMINATE WETNESS AND ODOR FROM WINDOWS OPEN, DAMP RID, EVEN WET/DRY VACUUM. NOW THAT MY CAR IS OUT OF WARRANTY, THE REPAIR BILL IS MINE TO SETTLE FOR A KNOWN CHRONIC PROBLEM AND POOR DESIGN.

• 12/08/2021· EXTERIOR LIGHTING

  The low beam headlights are so dim it is almost impossible to drive at night. While turning into my driveway at night, my neighbor who was walking her dog stepped into my driveway to get out of the way of oncoming traffic not realizing who was driving down street, I did not see her until the last second. I have spoken with dealer twice and they told me to call GM Divisional Headquarters which I called. I was told to have vehicle inspected by dealer; inspection fee is $135. If headlights are found defective dealer would replace for approx. $1800. I could then submit paperwork to GM Headquarters, and they would consider a reimbursement.

• 12/08/2021· SUSPENSION

  The contact owns a 2013 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and the vehicle was taken to the dealer to be serviced. The contact stated that before she received the recall notice for repair her vehicle was driving perfectly fine, but after picking up her vehicle from the dealer the vehicle was not driving properly. The contact stated that while pulling out the parking lot she felt her vehicle swaying to the left and right intermittently. The contact stated the faster she drove the worst the vehicle swayed. The contact stated she was unable to exceed 25 MPH. The contact stated she then contacted the dealer regarding the repairs that was completed, and she was advised that if she brought the vehicle back, she had to pay out of pocket for any repairs. The manufacturer was notified of the failure. The contact was provided a case number. The failure mileage was 95,000.

• 12/07/2018· EXTERIOR LIGHTING

  WE BOUGHT A USED 2013 CADILLAC SRX FROM A FLORIDA DEALERSHIP. WE HAVE BEEN EXPERIENCING THE HEADLIGHTS DON'T LIGHT WELL UNLESS HIGH BEAMS ARE ON. I BROUGHT IT TO A MECHANIC AND THEY TOLD ME THIS CAR WILL NOT PASS AN INSPECTION. I HAVE READ ON LINE THAT THIS IS AN ON GOING PROBLEM AND THEIR ARE CURRENT LAWSUITS. I AM AFRAID TO DRIVE AT NIGHT BECAUSE OF VISIBILITY ISSUES. I WAS QUOTED ON NEW HEADLIGHTS BUT MY MECHANIC CANNOT GUARANTY IT WILL CURE THE PROBLEM. I'M NOT SURE WHAT TO DO.

• 12/06/2021· EXTERIOR LIGHTING

  2013 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO HEADLIGHTS SAFETY RECALL.

• 12/06/2020· EXTERIOR LIGHTING

  LOW BEAM HEADLIGHTS ARE TO DIM TO SAFELY DRIVE AT NIGHT.

• 12/06/2018· EXTERIOR LIGHTING

  PURCHASED A 2013 CADILLAC SRX YESTERDAY FROM LOCAL DEALER. BOTH HEADLIGHTS HAVE VIRTUALLY NO LOW BEAM. AND CAR HAS TO BE DRIVEN WITH LIGHTS ON HI-BEAM WHEN DARK. RESULTING IN A VERY UNSAFE CONDITION FOR ON-COMMING TRAFFIC. INTERNET RESEARCH SHOWS NUMEROUS REPORTS OF OTHERS WITH THE SAME "USELESS LOW BEAM" HEADLIGHT PROBLEM.

• 12/06/2016· ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER

  CUE SYSTEM FROZE UP, NO RESPONSE FROM TOUCH SCREEN, VSS SYSTEM WARNING LIGHT ON, SEAT HEATERS DO NOT WORK. THUS NO ABILITY TO CONTROL HEATER OR DEFROST SYSTEM AND OWNERS MANUAL INDICATED THAT IF THE VSS LIGHT IS LIT THE VSS SYSTEM IS NOT OPERATIONAL. IT IS NOT POSSIBLE TO OPERATE A VEHICLE IN MICHIGAN IN THE WINTER WITH OUT CONTROL OF THE DEFROSTER AND SINCE THE VSS SYSTEM IS TIED IN TO THE BRAKES I AM NOT CONFIDENT THE ANTILOCK BRAKE SYSTEM WILL FUNCTION. VEHICLE PURCHASED 6-29-13 AND HAS APPROX 37,000 MILES. DEALER OFFERED TO REPAIR FOR $1750.00 BUT NEGOTIATED TO $750.00 I FEEL THIS IS A SAFETY DEFECT ON A LOW MILEAGE VEHICLE AND THE MANUFACTURE SHOULD COVER THE COST OF REPAIRS. THERE HAVE BEEN AT LEAST 5 "SERVICE UPDATE BULLETINS " WITH SOFTERWARE UPDATED FOR THE CUE SYSTEM ON THIS VEHICLE WHEN I HAVE HAD IT IN FOR SERVICE. SO CLEARLY THERE ARE ELECTRONIC PROBLEMS WITH THIS SYSTEM AND MY LATEST PROBLEM IMPACTS MY SAFETY WHILE OPERATING THIS VEHICLE IN THE WINTERTIME. I AM REQUESTING THAT NHTSA INVESTIGATE THES SOFTERWARECAND OPERATIONAL ISSUES TO PRESERVE DRIVER SAFETY WHILE USING THIS VEHICLE. IT WAS PARKED IN THE GARAGE IN LATE AUGUST 2016 AND WHEN STARTED UP IN EARLY NOVEMBER THE CUE CONTROL SYSTEM SCREEN WAS UNRESPONSIVE.

• 12/04/2019· ELECTRICAL SYSTEM

  TOUCH SCREEN(CUE) STOPPED WORKING COMPLETELY. I CANNOT CHANGE HEATING AND COOLING LISTEN TO RADIO OR ANY OF THE OTHER FUNCTIONS THAT THE TOUCHSCREEN OFFERS. THERE HAVE BEEN MANY OTHER COMPLAINTS FROM CONSUMERS OF THIS MAKE AND MODEL CONCERNING THE CUE BEING DEFECTIVE. I ALSO UNDERSTAND THERE IS A CLASS ACTION LAWSUIT FILED WHICH I WILL PUT PUT MY NAME ON. MY DEALER THAT I PURCHASED THE VEHICLE FROM DIDN'T EVEN ATTEMPT TO DO ANYTHING ALL THEY SAID WAS "IT'S NOT WORKING AND YOU NEED TO TAKE IT TO A DEALERSHIP THAT HANDLES CADILLACS." I HAVE READ THE COST CAN BE ANYWHERE FROM 1200 TO 1500 DOLLARS TO FIX AND THIS WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I JUST PURCHASED THIS VEHICLE IN MARCH OF THIS YEAR. VERY DISAPPOINTING!

• 12/04/2018· SEATSFire

  THE HEATED SEAT CAUGHT ON FIRE AND BURNED A HOLE THROUGH THE LEATHER SEAT AND HAD TO PUT WATER ON IT TO GET IT OUT. IT WAS ON THE LOWER RIGHT SIDE OF THE BACK WHILE I WAS SITTING IN IT IN A PARKING LOT AND LUCKY I WAS NOT DRIVING OR IT MAY HAVE CAUSED AN ACCIDENT AS IT WAS BURNING A HOLE THROUGH MY COAT AS WELL.

• 12/04/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I HAD A LOSS OF ACCELERATION OCCUR ON THANKSGIVING DAY. I WAS DRIVING DOWN A RESIDENTIAL ROAD AT ABOUT 25MPH WHEN I CAME TO THE STOP SIGN AT THE END OF THE ROAD WHERE I WAS TURNING RIGHT. I COASTED UP TO THE STOP SIGN AND LOOKED TO THE LEFT AND IT WAS CLEAR AND THEN PROCEEDED TO TURN RIGHT. I PRESSED ON THE GAS AND IT VERY SLOWLY MOVED ME INTO THE LANE AND THEN STOPPED, IT WOULD NOT MOVE AT ALL. I DEPRESSED THE GAS ALL THE WAY DOWN AND NOTHING HAPPENED. I DIDN'T HEAR THE ENGINE REV AS IF IT WAS IN NEUTRAL OR ANYTHING, IT WAS JUST LIKE IT WAS DEAD. I DIDN'T SEE ANY INDICATOR LIGHTS ON THE DASH BUT I WAS MORE CONCERNED WITH THE FACT THAT I HAD A CAR BEHIND ME THAT I WAS CONCERNED WAS GOING TO REAR END ME AS HE WAS EXPECTING ME TO CONTINUE MOVING AS I TURNED INTO THE ROAD. FORTUNATELY THERE WASN'T A CAR COMING FROM THE LEFT AS I COULD HAVE BEEN HIT SINCE I AS SITTING THERE DIABLED IN THE ROAD. AFTER ABOUT 4 SECONDS THE CAR FINALLY RESPONDED AND TOOK OFF. I HAD THE GAS PEDAL ALL THE WAY DOWN SO WHEN IT FINALLY ENGAGED MY TIRES SQUEALED AND I TOOK OFF. SO HERE ARE THE DETAILS: TIME OF INCIDENT WAS 4:02PM ON 11/28/2013 AND THE CAR HAD 1521 MILES ON THE ODO AND A FULL TANK OF GAS. THE CAR HAD BEEN SITTING ABOUT 4 HRS AND I HAD BEEN DRIVING THE CAR ABOUT 1.5 MILES WHEN IT OCCURRED. THE OUTSIDE TEMP WAS 64 DEGREES. IF THE CAR DIDN'T MOVE ME FORWARD INTO THE ROAD AND IT JUST DIDN'T RESPOND AT THE STOP SIGN THAT WOULDN'T BE NEARLY AS BAD BUT IT MOVES YOU ABOUT 5 FEET INTO TRAFFIC AND THEN STOPS RESPONDING FOR ABOUT 4 SECONDS AND IF THERE WAS AN ON COMING CAR I WOULD HAVE BEEN HIT. THERE HAVE BEEN SEVERAL REPORTS OF THIS HAPPENING ON THIS FORUMS AND IT IS OBVIOUS THAT THERE IS SOMETHING WRONG SOMEWHERE IN THESE CARS (PARTICULARLY THE 2013). THIS IS CLEARLY A SAFETY ISSUE AND CADILLAC NEEDS TO FIGURE THIS OUT BEFORE PEOPLE ARE HURT OR DIES DUE TO THIS MALFUNCTION. *TR

• 12/03/2018· EXTERIOR LIGHTING

  THE HEADLIGHTS ON MY VEHICLE AT NIGHT ARE TERRIBLE...IT IS ALMOST LIKE THERE NOT ON, VERY DIM..I AM AFRAID TO DRIVE AT NIGHT WITH THIS VEHICLE....I HAVE TO USE HIGH BEAMS, BUT HAVE TO LOWER WHEN A CAR APPROCHES..