crashtest

2013 / Buick

2013 Buick Verano

5/5

Overall rating (best variant)

Safety ratings

2013 Buick Verano 4 DR FWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 11.3%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

Crash test #1NHTSA test 8182

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

Post-test airbags  side view.JPGPost-test right rear dummy position  side view.JPGPost-test right rear passenger door-window.JPGS130212-1-10.JPGS130212-1-9.JPGPost-test right rear dummy position  top view.JPGFront  View, As received.JPGPost-crash-test images from NCAP vehicle.JPG

Recalls (3)

  • AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 23V516000 · 27/07/2023

    General Motors, LLC (GM) is recalling certain 2013 Buick Verano, Chevrolet Camero, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.

    Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

    Fix: Dealers will replace the driver-side air bag module, free of charge. On some 2013 Volt vehicles, the steering wheel will be replaced as well, free of charge. Owner notification letters were mailed October 23, 2023. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232413120.

  • ELECTRICAL SYSTEM:IGNITIONCampaign 16V502000 · 05/07/2016

    General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

    Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

    Fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

  • EQUIPMENT:ELECTRICALCampaign 14V417000 · 02/07/2014

    General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

    Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

    Fix: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Owner complaints

107
Complaints
4
Crashes reported
1
Fires reported
3
Injuries
0
Deaths

Most-reported areas

  • ENGINE33
  • ELECTRICAL SYSTEM23
  • AIR BAGS18
  • STEERING14
  • UNKNOWN OR OTHER14
  • POWER TRAIN13
  • TIRES9
  • WHEELS7
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/29/2016· TIRES,WHEELS

    JUST RECENTLY PURCHASED A 2013 BUICK VERANO WITH LESS THAN 15,000 MILES ON IT. I'VE ALREADY HAD TO REPLACE TWO TIRES BEFORE HITTING MY TWO WEEK MARK. EACH TIME I WAS DRIVING 30MPH AND UNDER EACH TIME A BLOW OUT OCCURRED. RESEARCHED AND FOUND OUT THAT THESE CONTINENTAL TIRES HAVE BEEN NOT ONLY BEEN RECALLED BUT THE CONTINENTAL PROCONTACT 235/45 18 HAVE HAD MANY ISSUES BLOWING OUT AT MOMENTS NOTICE. BUT NOT YET RECALLED ALONG WITH PREVIOUS CONTINENTAL TIRES. THESE TIRES NEED TO BE RECALLED AGAIN AND TAKEN OFF THE MARKET BEFORE A TRAGIC INJURY OCCURRES IF IT HASNT HAPPENED ALREADY. *TR

  • 12/29/2014· STEERINGCrash

    I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMAGE AT THE SITE OF IMPACT AND NOW THE STABILITRAC SYSTEM HAS A FAIL LIGHT ON. ALSO, THE CAR SHAKES WHEN DRIVEN, AND THERE IS A GENERAL LOSS OF CONTROL WHEN STEERING NOW. *TR

  • 12/03/2021· AIR BAGS

    Airbag system failure and warning constantly on the vehicle. GM knows of the issue but will not offer a recall, instead only an expired special coverage adjustment. The part involved is the passenger present sensor (PPS)module. That reference number is : N15202352 Release date November 2016. Airbags on Buick veranos will not deploy with this well known issue. Gms own words. Force a recall, my family could die in this car.

  • 12/02/2014· ENGINE

    I WAS DRIVING IN VERNON BC AND COMING TO A STOP LIGHT WHEN THE ENGINE QUIT. I HAD TO STOP PUT CAR IN PARK AND RESTART. THE PROBLEM OCCURED IN A PARKING LOT ABOUT TEN MINUTES LATER. I CALLED THE DEALER AND THEY SAID IF NO ENGINE LIGHT ON THERE WAS NOTHING THAT COULD BE DONE. I DROVE FOR OVER 2000 MILES AND THE FUEL PUMP BECAME NOISY AND THAT WAS CHANGED. ALL WAS WELL UNTIL DEC.1 2014 WHEN DRIVING IN FLORIDA THE CAR STALLED WHILE SLOWING FOR A STOP LIGHT. PUT IN PARK AND STARTED AGAIN. CALLED DEALER AND THEY CAN'T HELP. THE ONLY OTHER THING WAS THE TEMPERATURE WAS ABOUT 85 F ALL THREE TIMES. *JS

  • 11/30/2014· ENGINE

    THE CAR HAD SEEMED A BIT "SLUGGISH" OR "DRAGGY" BUT I THOUGHT IT WAS POSSIBLY FROM THE COLD WEATHER. AFTER ABOUT TWO DAYS OF THIS, WE WERE TRAVELING OUT OF TOWN FOR THANKSGIVING. AT A STOPLIGHT, AS I WAS SLOWING TO A STOP, MY CAR JUST DIED. THE RADIO AND HEAT WENT OFF AND THE CAR JUST COASTED TO A STOP. I PUT THE CAR IN PARK TO START IT BUT JUST GOT AN AWFUL GRINDING SOUND. I TRIED AGAIN AND IT STARTED BUT WAS VERY JERKY. I THOUGHT MAYBE I GOT SOME BAD GAS AS IT HAPPENED AGAIN THAT DAY. THE NEXT DAY I ADDED SOME DRYGAS AND FILLED THE TANK WITH A BETTER GRADE GAS. IT BEHAVED FOR TWO DAYS BUT IT HAPPENED AGAIN TODAY ALTHOUGH I ONLY SLOWED DOWN TO GET OFF OF A HIGHWAY WHEN IT DID IT. LUCKILY IT WAS EARLY ON SUNDAY WITH VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN BAD. IS THIS GOING TO BE ANOTHER GM SWEEP UNDER THE RUG UNTIL ENOUGH PEOPLE DIE AGAIN OR WHAT? *TR

  • 11/25/2020· STRUCTURE

    PAINT ON HOOD, TOP, AND TRUNK LID FADING OFF. CAR WAS MANUFACTURED IN LAKE ORION MICHIGAN. HEARD MANY OF THE SAME COMPLAINTS FROM THIS SAME ASSEMBLY PLANT. IS THERE A CLASS ACTION LAWSUIT ON THIS MATTER, VERY ANGRY AND CONCERNED.

  • 11/22/2018· UNKNOWN OR OTHER

    RADIO SHUTS OFF FOR NO REASON AND COME BACK ON EITHER DRIVING OR IN PARK AND THE PROBLEM WITH THE TURN SIGNAL SOMETIMES

  • 11/20/2013· SEAT BELTS,STRUCTURE

    I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM. *TR

  • 11/18/2014· UNKNOWN OR OTHER

    AT START OF CAR BLOWER HEATER DIDNT COME ON OR BLOW FIRST HEAVY SNOW.

  • 11/16/2020· AIR BAGS,SEAT BELTS

    1) WARNING ICON TO CHECK AIR BAG KEEPS COMING ON WHILE THE CAR IS IN MOTION 2) CANNOT LOCK FRONT PASSENGER SEATBELT

  • 11/13/2013· TIRES

    TL* THE CONTACT OWNS A 2013 BUICK VERANO EQUIPPED WITH CONTINENTAL PROCONTACT TIRES, SIZE: 235/45/R18. THE CONTACT STATED THAT WHILE STOPPED, THE FRONT PASSENGER'S SIDE TIRE BEGAN LOOSING AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE REPLACEMENT OF THE TIRE. AFTER THE TIRE WAS REPLACED THE FRONT DRIVER'S SIDE TIRE AND REAR DRIVER AND PASSENGER'S SIDE TIRES ALSO BLEW. THE CONTACT STATED ALL FOUR TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF BOTH THE TIRE AND VEHICLE WAS 1,000.

  • 11/02/2022· STEERING,POWER TRAIN

    Power steering an steering wheel locks, Once this happens the car becomes a safety hazard, first time it happened two children were in the car and seconds from an accident on the freeway. Exited the freeway and car steering wheel failed again this time stopped working completely putting my children’s life in danger.

  • 11/02/2022· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

    The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.

  • 10/22/2019· AIR BAGS

    PERIODICALLY THE DRIVER 'SERVICE AIR BAG' LIGHT COMES ON FOR NO REASON. IT ONLY STAYS ON FOR A FEW MOMENTS UP TO A FEW MINUTES. SOMETIMES WHEN I HONK THE HORN THE LIGHT GOES OFF. TOOK IT TO THE SHOP AND THE TECH SAID IF THE LIGHT IS NOT ON HE COULDN'T CHECK THE PROBLEM. I NOTICED THERE WAS A RECALL NOTICE ON MY MAKE AND MODEL, BUT NOT ON MY VIN NUMBER FOR THE SAME PROBLEM. TECH SAID IF THE SERVICE LIGHT IS ON THEN THE AIRBAG WOULD NOT DEPLOY. PLEASE ADVISE.

  • 10/17/2017· STEERING

    STEERING WHEEL LOCKED INTO THE STRAIGHT POSITION AND WOULD TURN LEFT. DASHBOARD BLINKED MESSAGES ACROSS THE SCREEN. " SERVICE POWER STEERING" AND "SERVICE STABILITY TRACK". UNFORTUNATELY ONCE YOU TURN THE CAR OFF AND TURN THE CAR BACK ON, IT RESETS ITSELF AND ALL THE ALERTS ARE NO LONGER PRESENT.

  • 10/16/2024· POWER TRAIN

    The contact owns a 2013 Buick Verano. The contact stated that while the vehicle was off on an inclined driveway, the vehicle rolled away. The contact had accidentally not shifted out of the drive gear position. The contact was able to jump back in the vehicle where he pressed the brake pedal and shifted into the park position. The vehicle was taken to a dealer where it was examined, but not diagnosed. The contact was advised that all Buick vehicles perform the same action while in drive on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

  • 10/16/2023· UNKNOWN OR OTHER

    In checking, my oil found that the oil was low but I’ve had no leaks concerned about where the oil is going and the oil consumption. I change my oil about twice a year. The car only has 45,000 miles on it..

  • 10/09/2020· POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

    ON 10/6/2020, I WAS RIDING AS THE FRONT PASSENGER IN OUR 2013 BUICK VERANO. WE WERE TRAVELING ON THE HIGHWAY (70 MPH) AND HIT A BUMP AT THE START OF A BRIDGE. A WARNING LIGHT ILLUMINATED, THE ENGINE RPM SUDDENLY INCREASED AS IF THE TRANSMISSION DOWNSHIFTED, THE CAR DECELERATED AND MY WIFE PULLED TO THE SHOULDER. WE STOPPED, CHECKED THE GEAR SHIFT AND IT WAS STILL IN DRIVE, THE WARNING LIGHT DISAPPEARED, AND EVERYTHING SEEMED NORMAL.

  • 10/03/2017· POWER TRAIN,UNKNOWN OR OTHER

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE FROM THE PARK POSITION, THE GEAR SHIFTER FAILED. AFTER VARIOUS ATTEMPTS, THE GEAR WAS EVENTUALLY ABLE TO SHIFT INTO DRIVE. THE FAILURE RECURRED A TOTAL OF FOUR TIMES. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE LOCAL DEALER (PERRY BUICK, 6633 E VIRGINIA BEACH BLVD, NORFOLK, VA, 23502, 757-828-5431) SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

  • 10/03/2014· POWER TRAIN

    BETWEEN 8 & 17 MIL THE TRANS HAS A DEED SPOT, WHEN THE TRANS CATCHES THE CAR JUMPS. *TR

  • 10/02/2014· ENGINE

    DRIVING DOWN BACK ROAD 40-45 MPH, AT NIGHT, LIGHTS AND RADIO ON, WITH MY BOYFRIEND WHEN EVERYTHING WENT PITCH BLACK, NO LIGHTS ON CAR AT ALL, ENGINE SHUT OFF, VERY SCARY. I COASTED TO STOP, HIT START ENGINE BUTTON IT RESTARTED, LIKE NORMAL. ALL LIGHTS CAME BACK ON, NO FURTHER INCIDENT. TOOK TO DEALER COULD FIND NOTHING WRONG. THEY SAID WHEN YOU DRIVE CAR IT ERASES DATA???? NOW IM SCARED TO DRIVE CAR. WHEN CAR QUIT, LIGHTS SHUT OFF NOTHING SHOWED ON DASH OR OTHERWISE. *TR

  • 10/01/2018· AIR BAGS,ENGINE

    WARNING LIGHT COME ON AND AND THE CAR WON'T START. I JUST PARK FOR A DAY OR SO, THAN IT STARTS UP LIKE NOTHING IS WRONG WITH IT.

  • 09/22/2016· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING, THE CONTACT INADVERTENTLY HIT THE KEYLESS IGNITION BUTTON, WHICH RESULTED IN A LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS MANUFACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *JS

  • 09/22/2016· UNKNOWN OR OTHER

    WHILE AT A STOP SIGN/LIGHT (STATIONARY) THE VEHICLE WILL MOVE FORWARD ON IT'S OWN. I WILL HAVE MY FOOT FIRMLY ON THE BRAKE AND IT MOVES. IT DOES IT AT RANDOM. I HAVE TAKEN IT TO BUICK AND EVEN CONTACTED CORPORATE ABOUT THIS AND NOW AM AT A STAND STILL. BUICK STATED THAT BECAUSE THERE IS NO RECALL, NO ERROR CODES, AND THEY CAN'T DUPLICATE THE ISSUE THEY DON'T KNOW HOW TO FIX THIS PROBLEM. I AM STUCK WITH A VEHICLE THAT HAS A SAFETY ISSUE. MY MAJOR CONCERN IS THAT IT MAY ONLY BE MOVING ABOUT A FOOT NOW BUT LATER WILL IT JUST KEEP GOING CAUSING ME TO BE IN AN ACCIDENT.

  • 09/20/2022· ENGINE

    2.4L LEA engine is burning an excessive ammount of oil. Roughly 2L of oil has been burnt within a week. Upon contacting a dealer about the issue, the issue is known and has been recalled for other GM makes of the same year with the same engine model. The engine will start knocking and then stop running, no matter if the vehicle is driving.

  • 09/18/2022· ENGINE

    I purchased this used vehicle in March 2022 $8500 cash. I have had problems with oil consumption since I purchased. The car stalls and turns off when the oil is low. I am literally putting a quart of oil in the car every 40-50 miles. I have 6 children to get to school and I also work. At this time I can't afford another vehicle so I'm hoping that others come forth so this car can be recalled or fixed. Life is hard enough

  • 09/16/2014· TIRES

    OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO. *TR

  • 09/16/2014· TIRES,WHEELS

    OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO CONTINENTAL CONTIPRO CONTACT TIRES ARE LISTED IN SEVERAL PLACES FAILING WITHIN 5000 OF NEW. *TR

  • 09/14/2015· STRUCTURE

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ADJUST THE AIR CONDITIONER, THE PUSH BUTTON START SWITCH WAS DEPRESSED UNINTENTIONALLY. THE CONTACT STATED THAT THE TWO FUNCTION BUTTONS WERE TOO CLOSE TO EACH OTHER AND COULD RESULT IN A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.

  • 09/12/2024· UNKNOWN OR OTHER

    I think my car has a faulty ignition. When I turn my car off with key in ignition, my car starts on it's own.

  • 09/08/2021· AIR BAGS,ENGINE

    2013 Buick Verano engine ceased after excessive oil consumption (which was NOT indicated by the oil light). Multiple lawsuits have been filed for cars with the SAME engine, but my specific car has not been included - and GM shut down my car-specific lawsuits due to "design" flaws that they don't take credit for. NO warning signs, and my car stopped in the middle of the road, putting my safety at risk. Oil change notification DID NOT work, and oil light did not come on at all. In addition, a "service passenger airbag" light comes on whenever anyone sits in the passenger seat (I have seen recalls regarding this as well, but are not specific to my car). Very disappointed.

  • 09/07/2024· ENGINE

    Vehicle is consuming oil at an excessive rate (with still less than 70000 miles on the odometer) and I have had to keep a close watch on the levels. It is burning a quart right now about every 1400 miles and the problem is only likely to get worse with time. This could cause the engine to fail or catch fire while operating the vehicle, which is quite dangerous, especially at interstate speeds or on mountain roads. Buick has not issued a recall, and yet there is a service bulletin dating from 2016 (Bulletin No.: 13-06-01-003H). I have also read many complaints from other Verano owners about this problem. An engine is one of the most expensive parts of any vehicle, and if Buick will not voluntarily recall this model year to make the needed repairs, the NTSB ought to take a hand in getting a recall of affected vehicles. I don't want to risk my life on the road if this engine fails while the vehicle is in operation.

  • 09/04/2019· AIR BAGS

    MY SERVICE AIR KEEPS COMING UP ON MY DASH BOARD GOES ON AND OFF - BROUGHT IT TO THE DEALER AND SAID IT NEEDS TO BE ON TO FIX IT - SO NOTHING WAS DONE- NOW MY RADIO/ BACKUP CAMERA DOESNT COME ON AND THE DEALER IS TELLING ME I HAVE A SHORT SOME WHERE AND THE COST CAN BE OVER 300.00 JUST TO LOOK AT IT - I HAVE 121.000 MILES NOW BUT IT STARTED FROM THE FIRST YEAR I OWN THE 2013

  • 09/04/2012· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2013 BUICK VERANO (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY BUMPED THE ENGINE ON/OFF BUTTON LOCATED IN THE LEFT SIDE OF THE DASHBOARD, CLOSE TO THE RADIO AND GPS. AS A RESULT, THE VEHICLE TURNED OFF. THE CONTACT WAS CONCERNED THAT IT WAS A SAFETY HAZARD, AND BELIEVED THAT A VEHICLE SHOULD NOT BE TURNED OFF BY PRESSING A BUTTON, WHILE IN MOTION. THE FAILURE AND CURRENT MILEAGE WAS 210.

  • 08/31/2015· ELECTRICAL SYSTEM

    THE HEAT/AIR SYSTEM IS NOT WORKING CORRECTLY. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE IN THE WINTER MONTHS, IF I WERE TO GET CAUGHT IN MY CAR FOR SOME REASON, I WOULD HAVE NO HEAT TO KEEP ME WARM AND IT CAN GET VERY COLD HERE IN NYS. I WILL HAVE IT FIXED MYSELF, BUT IT SHOULDN'T BE SOMETHING I SHOULD HAVE TO DEAL WITH. IF I GOT CAUGHT IN A TRAFFIC JAM ON ONE OF THE HOT DAYS, I WOULDN'T BE ABLE TO USE THE AIR CONDITIONING. SOMETIMES IT WORKS AND SOMETIMES IS DOESN'T. THERE HAS BEEN SOMETHING WRONG SINCE I FIRST PURCHASED IT, BUT I NEVER BROUGHT IT IN. WHEN I PUT THE DEFOGGER ON, IT WOULD BLOW COLD AIR NO MATTER HOW HIGH I HAD THE HEAT. NOW, IT DOESN'T EVEN BLOW MOST OF THE TIME. I HAVE NO AIR AND NO HEAT IN THE VEHICLE AT ALL MOST OF THE TIME. WHEN IT DOES WORK IT IS VERY LOUD.

  • 08/29/2022· POWER TRAIN

    The contact owns a 2013 Buick Verano. The contact stated while driving at 25-30 MPH, the shift lock release button mounted on the gear shifter fractured and she was unable to shift into park (P). The contact drove to the nearest independent mechanic and maintained the brake pedal depressed in order to keep the vehicle idle. The contact stated that she was also able to shift into neutral. The independent mechanic diagnosed that the gear shifter needed to be replaced. The contact provided the contact with a tool to depress the remaining part of the shift lock release button in order to park the vehicle. Upon arriving to her residence, the contact utilized the tool to park the vehicle. The contact contacted a tow company to tow the vehicle to the dealer. The tow agent was able to pull the remaining part of the shift lock release button out. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure but provided no assistance. The failure mileage was approximately 60,000.

  • 08/29/2014· WHEELS

    IMPACTED ROAD HAZARD THAT SEVERELY DAMAGED THE PASSENGER SIDE TIRES AND WHEELS REQUIRING FULL REPLACEMENT. HAD A SECOND INCIDENT AND REPLACED A THIRD TIRE ON THE SAME SIDE THE FOLLOWING MONTH. HAVE SPOKEN TO OTHERS WHO EXPERIENCED THE SAME PROBLEM WITH "LOW PROFILE TIRES" WHICH WOULD BE A DESIGN APPLICATION BY THE OEM'S THAT IN MY OPINION SHOULD BE CONSIDERED DANGEROUS TO THE CONSUMER. THE LOW PROFILE TIRE BY DESIGN CANNOT WITHSTAND EVEN THE SMALLEST ROAD HAZARD AND AT HIGH SPEEDS HAVE THE POTENTIAL TO BE LIFE THREATENING TO CONSUMERS. I BELIEVE THEY SHOULD BE RECALLED. *TR

  • 08/22/2013· STRUCTURE,VEHICLE SPEED CONTROL

    I WAS PARKING MY VERANO IN A FLAT PARKING SPACE (NO HILLS) ON DRY PAVEMENT. I WAS IN THE SPACE, I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE TO PUT IT IN PARK, BUT BEFORE I COULD GET IT IN PARK, THE ENGINE REVVED UP, AND THE CAR TORPEDOED LIKE A ROCKET (VERY FAST) OVER THE PARKING BARRIER INTO A THREE OR FOUR FOOT DRAINAGE DITCH, WHICH STOPPED THE CAR FROM SHOOTING ACROSS ON-COMING TRAFFIC IN THE STREET. AS THE CAR JUMPED ACROSS THE PARKING BARRIER, I TRIED TO BRAKE AND THE CAR STILL WOULD NOT STOP. THE CAR ENDED UP FACE FIRST IN THE DITCH WITH DAMAGE TO THE FRONT END. I HAVE HAD THE DEALER EXAMINE THE CAR, BUT THEY FOUND NOTHING WRONG. I ALSO MADE A CLAIM TO GM AND THEY ARE INVESTIGATING THE SITUATION. SO FAR, I'VE BEEN RESEARCHING A FOUND A BLOG ON EDMONDS.COM ABOUT TWO OTHER PEOPLE WITH THE SAME PROBLEM OF SUDDEN ACCELERATION WITHOUT WARNING. ONE OF THE PEOPLE HAS CONTACTED ME AND THEY SAID IT WENT THROUGH A WALL IN A NEIGHBORS HOUSE, THEY GOT THE CAR REPAIRED, AND THEN IT HAPPENED AGAIN!!! I AM AFRAID TO DRIVE THE CAR EVEN IF THE CAR GETS REPAIRED. HOPEFULLY THE PROBLEM WILL BE FOUND BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. NOW THAT THIS HAS HAPPENED, MY HUSBAND AND I ARE WONDERING IF THE EXPERIENCES OF BURSTS OF ACCELERATION ON THE HIGHWAY EVERY SO OFTEN (NOT ALL THE TIME) ARE RELATED TO THE ACCIDENT I HAD. WE JUST FIGURED THAT IT WAS THE TURBO KICKING IN???? *TR

  • 08/21/2018· VISIBILITY,LANE DEPARTURE

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE VEHICLE WAS STARTED, THE BLIND SPOT DETECTION INDICATOR ILLUMINATED AND THE SUN ROOF WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 OLD VESTAL RD, VESTAL, NY 13850) WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE SENSOR FAILURE MAY HAVE AFFECTED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT FOR THE BLIND SPOT SENSOR REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.

  • 08/16/2019· POWER TRAIN

    THE 2013 BUICK VERANO IN QUESTION HAS 52K MILES. AT A STOP LIGHT, WHEN THE GAS WAS PUSHED TO ACCELERATE, THE CAR CHECK ENGINE LIGHT LIT AND THEN SUDDENLY SHIFTED INTO REVERSE AND WOULD NOT COME OUT. AFTER TRYING TO CHANGE THE TRANSMISSION SETTING SEVERAL TIMES, THE DRIVER TURNED THE VEHICLE OFF, AND RESTARTED, THE TRANSMISSION WORKED AT THAT POINT. THE DEALERSHIP INDICATED THEY HAVE NEVER SEEN THIS ISSUE BEFORE. THEY RECOMMENDED CLEARING CODES FOR INTAKE AND EXHAUST CAM SOLENOIDS BY REPLACING THEM AND UPDATING SOFTWARE. THESE WERE DONE AND WE HOPE THAT TAKES CARE OF THE PROBLEM. THIS WAS A SERIOUS SYSTEM FAILURE AND FORTUNATELY OCCURRED IN A LOCATION WHICH WAS NOT AS DANGEROUS AS IT COULD HAVE BEEN.

  • 08/15/2016· ELECTRICAL SYSTEM,AIR BAGS,SEATS

    MY FIRST COMPLAINT HAS TO DO WITH THE "LOW FUEL" WARNING INDICATOR NOT FUNCTIONING PROPERLY. THIS DOESN'T OCCUR OFTEN, BUT I'VE NOTICED IT HAPPEN 3 TIMES IN THE PAST 6 MONTHS, AND I'M UNSURE OF WHEN THIS ISSUE FIRST BEGAN. TYPICALLY, THE FUEL LEVEL INDICATOR WILL BE AT 1/4 OR BELOW, AND WHEN DRIVING A LONG DISTANCE, STOPPING AND GOING, AND/OR ON HILLY RURAL ROADS, WHEN THE NEEDLE CROSSES INTO THE RED AND EVENTUALLY HITS "0" THE "LOW FUEL" INDICATOR HAS NOT LIT UP, NO MESSAGE APPEARED, AND NO WARNING CHIME, BUT THE DIC STATES "LOW FUEL RANGE". PERHAPS THE SENSOR IS GOING BAD, BUT WHY WOULDN'T THE LIGHT TURN ON IF THE SYSTEM KNOWS THE FUEL LEVEL IS LOW? I CAN PARK SOMEWHERE AND IDLE FOR 30 MIN AND THE LIGHT STILL WON'T TURN ON. ONLY AFTER I SHUT THE CAR OFF AND RESTART IT DOES THE LIGHT/WARNING CHIME/MESSAGE APPEAR. CURRENT MILEAGE: 88,600 MY SECOND COMPLAINT PERTAINS TO THE AIRBAG: ON/OFF INDICATOR FOR THE FRONT PASSENGER. WHEN THE KEY IS TURNED TO ON WITH OR WITHOUT THE ENGINE RUNNING, THE SYSTEM OPERATES NORMALLY, BUT IF I'M CHARGING MY PHONE USING A CAR CHARGER CONNECTED TO THE FRONT AUX POWER OUTLET, AND LAY IT DIRECTLY ON THE RIGHT HALF OF THE PASSENGER SEAT, IN ANY POSITION, THE AIRBAG LIGHT WILL SWITCH FROM OFF TO ON, BUT THE SAFETY BELT LIGHT DOES NOT TURN ON OR FLASH, AND NO CHIME IS HEARD. WHEN I LIFT MY PHONE, THE INDICATOR RETURNS TO NORMAL IN A FEW SECONDS. I'VE NOTICED THE PHONE HAS TO BE DIRECTLY ON THE SEAT WITHOUT ANYTHING BENEATH IT IN ORDER FOR THIS TO OCCUR, AND IT'S ONLY ON THE RIGHT SIDE OF THE SEAT. I JUST NOTICED THIS A COUPLE WEEKS AGO, BUT THE CURRENT MILEAGE OF 88,600 STILL APPLIES. I HAVE NOT NOTIFIED A DEALER ABOUT THESE ISSUES FOR FEAR OF HAVING TO PAY COSTLY REPAIRS I CAN'T AFFORD. HOWEVER, THE AIRBAG ISSUE CONCERNS ME THE MOST. I BELIEVE THERE'S ELECTRONIC INTERFERENCE CAUSING IT TO OCCUR, BUT IT SHOULDN'T BE HAPPENING REGARDLESS.

  • 08/13/2019· AIR BAGS

    TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER NOTICE REGARDING A POSSIBLE DEFECTIVE AIR BAG PLACED IN THE VEHICLE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO PINKERTON CHEVROLET (925 N ELECTRIC RD, SALEM, VA 24153, 800-813-5960) AND WAS INFORMED THAT SHE DID NOT QUALIFY FOR THE MANUFACTURER RECALL BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT DID NOT HAVE THE NOTICE AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT NOTHING COULD BE DONE TO ASSIST; HOWEVER, THEY OFFERED THE CONTACT A $100 CREDIT TOWARDS THE REPAIR OF THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

  • 08/13/2017· ELECTRICAL SYSTEM,ENGINE

    THE CAR SHUTS OFF WHILE IN MOTION DRIVING DOWN INTERSTATE OR ANY ROAD; SOMETIMES THE CAR WON'T SAY A WORD WHEN TRYING TO CRANK UNTIL AFTER A FEW TRIES; PLUGGED INTO COMPUTER BUT GIVES NO CODES

  • 08/12/2026· AIR BAGS

    My service airbag light continues to come on when driving. I was told there was a recall on the airbags a few years ago, but my VIN number was not included in that recall. I purchased this car from Carmax in 2018. I was told there were no recalls on my car at time of purchase and it was not having a problem at that time. I’m not sure the exact date the problem started occurring, but I did call Carmax and gave them my VIN number and they said there were no active recalls, but there was a recall on the airbag years ago that I was unaware of.

  • 08/08/2014· ENGINE

    THE ENGINE STALLED WHILE DRIVING ON A CITY STREET AT 35 MPH. I WAS ABLE TO TURN INTO A DRIVEWAY AND PARK. THE ENGINE STARTED THE FIRST TIME I PUSHED THE START BUTTON. DEALER COULD FIND NOTHING WRONG BUT SUGGESTED IT MIGHT BE THE TYPE OF FUEL. I STARTED USING THE TYPE FUEL THEY SUGGESTED AND KEPT THE GAS TANK HALF FULL. THIS HAS HAPPENED TWICE SINCE MAY. AGAIN ON JULY 13TH THE ENGINE STALLED WHEN I PULLED UP AND STOPPED AT A STOP LIGHT. TOOK IT TO THE DEALER, THEY KEPT IT THREE DAYS AND COULD FIND NOTHING WRONG. THE LATEST INCIDENT HAPPENED TWO WEEKS AGO AUGUST 5TH WHILE DRIVING DOWN THE STREET AT 40 MPH. WAS ABLE TO PULL OVER TO THE CURB BUT THIS TIME THE CAR WOULDN'T START THE FIRST TIME I PUSHED THE BUTTON. I TRIED A SECOND AND THIRD TIME AND I THEN TOOK TIME TO GET MY PHONE TO CALL FOR HELP AND DECIDED I WOULD TRY ONE MORE TIME AND THIS TIME IT STARTED. DEALER KEPT IT 5 DAYS AND COULD FIND NOTHING WRONG. THEY CALLED THE TECHNICIANS AT GM AND THEY HAD NO ANSWER. THE CUSTOMER SERVICE CONTACT PERSON AT GM TOLD ME THEY HAVE NEVER HAD ANY COMPLAINTS WITH THIS PROBLEM FOR THE VERANO. THEY MUST NOT BE LOOKING AT THIS WEBSITE!! I AM AFRAID TO DRIVE THIS CAR. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF I WERE DRIVING DOWN THE INTERSTATE IN FRONT OF AN 18 WHEELER AND THIS HAPPENED. I HOPE SOMETHING WILL BE DONE ABOUT THIS. *TR

  • 08/03/2015· UNKNOWN OR OTHER

    A/C WOULD NOT ENGAGE, BLEW ONLY HOT AIR (HOTTER THAN OUTSIDE AIR), FOR ABOUT 15 MINUTES. WHILE PARKED I SWITCHED SYSTEM ON/OFF SEVERAL TIME, ADJUSTED TEMPRATURE CONTROL UP/DOWN, AND RESTARTED THE VEHICLE SEVERAL TIME TO NO AVAIL. A/C ENGAGED AFTER DRIVING A COUPLE MILES (~FIVE MINUTES). THE OUTSIDE TEMPRATURE WAS 95DEG AND THE CAR HAD BEEN PARKED FOR SEVERAL DAYS.

  • 08/03/2015· ELECTRICAL SYSTEM

    REVERSE LOOKING CAMERA WENT BLACK WHILE BACKING UP. THE OUTSIDE TEMPRATURE WAS 95DEG AND THE CAR HAD BEEN PARKED FOR SEVERAL DAYS.

  • 08/01/2022· ENGINE

    The contact owns a 2013 Buick Verano. The contact stated that while driving at 60-65 MPH, the vehicle lost all power with no warning. The contact was able to restart the vehicle after a minute. The vehicle was not taken an independent mechanic or dealer to be diagnosed or repaired. The contact stated that prior to the failure, the vehicle was taken to an independent mechanic due to the fact that there were abnormal noises coming from the engine compartment. The contact stated that she was informed that the camshaft sensor, crankshaft sensor, timing cover set, timing chain kit, and valve cover gasket needed to be replaced. The contact stated that the vehicle was repaired and an oil change was completed. The contact stated that the vehicle had lost motive and electrical power several times while driving. The manufacturer was not made aware of the failure. The contact stated that she researched the failure online and discovered that there was an issue with the 2013 Buick Verano. The approximate failure mileage was unknown.

  • 07/31/2018· AIR BAGS

    INTERMITTENT WARNING ON INFORMATION DASHBOARD TO SERVICE AIRBAG. DEALERSHIP WOULD NOT SERVICE WARNING UNLESS IT WAS ACTIVE, BUT DUE TO INTERMITTENCY IT WAS IMPOSSIBLE TO BRING IN AN ACTIVE ALARM. ALARM COMES IN AT DIFFERENT TIMES AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC SET OF CONDITIONS. ALARM SIMPLY STATES TO SERVICE AIRBAG. THE ALARM HAS COME IN NUMEROUS TIMES. THE DATE ENTERED BELOW IS THE MOST RECENT OCCURRENCE OF THE ALARM, BUT HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED. I THINK THAT THIS IS RELATED TO A RECALL REGARDING THE AIRBAG CONNECTION ON THE BUICK VERANOS, BUT OUR SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL.

  • 07/30/2014· ENGINE

    WHILE DRIVING MY VEHICLE UP A SMALL HILL AT 30MPH A BEEP SOUNDED, I CHECKED THE DASHBOARD FOR A LOW FUEL NOTIFICATION OR SOME OTHER ALERT. THE DASHBOARD WAS TOTALLY DARK. THE START/STOP ENGINE BUTTON WAS YELLOW.THE VEHICLE HAD SHUT OFF WHILE I WAS DRIVING. I COASTED TO THE SIDE OF THE ROAD, PULLED OVER AND PUT THE CAR IN PARK.I RESTARTED THE CAR WITHOUT ANY DIFFICULTIES. THERE WERE NO INDICATIONS OF AN ISSUE, SUCH AS THE CHECK ENGINE LIGHT. *TR