2013 Buick Regal

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/19/2014· VISIBILITY

  I WAS DRIVING DOWN THE FREEWAY AND THE MOON ROOF EXPLODED ALL OVER MY KIDS IN THE BACK SEAT AS WELL AS MY SELF, I HAD GLASS STUCK IN MY SCALP. *TR

• 12/05/2017· POWER TRAIN,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE THE DRIVER ATTEMPTED TO PARALLEL PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO THE DEALER (DALESSIO CHEVROLET BUICK IN BOONTON, NJ, 973-334-2000) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS AN UNKNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

• 11/29/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  ,A MONTH AGO MY DRIVER HEADLIGHT WENT OUT TRIED REPLACING BULBS TWICE STILL NO LIGHT TRIED A RELAY SWITCH STILL NOT LIGHT, LIGHT WENT OUT WHILE DRIVING TO WORK.

• 11/17/2020· EXTERIOR LIGHTING

  MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.

• 11/15/2016· AIR BAGSCrash

  I WAS DRIVING ON A RURAL ROAD (ABOUT 40-45 MPH) AND MISSED A STOP SIGN AT A T INTERSECTION, WENT STRAIGHT AHEAD AND STRUCK A GUIDE WIRE, A LARGE BUSH, THEN A BLOCK WALL, AND CAME TO A STOP AFTER PASSING THROUGH THE WALL AND ENTERING THE BUILDING. THE CAR NEVER VEERED BUT WENT STRAIGHT AS IT STRUCK THESE STRUCTURES. AIR BAG DID NOT DEPLOY AND I SUSTAINED A BROKEN RIB AND INJURY TO THE CHEST WALL. EMERGENCY PERSONNEL COULD NOT EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. THE CAR WAS INSPECTED AND FOUND TO BE A TOTAL LOSS.

• 11/14/2015· TIRES

  BOUGHT 2013 REGAL BUICK OCTOBER OF 2013. I HAD 2 TIRES TO BLOW OUT LAST YEAR AND 1 YESTERDAY. THIS IS 3 TIRES I HAD TO REPLACE. THIS CAN'T BE NORMAL.

• 10/31/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LIGHT ON DRIVER SIDE CONTINUE TO BLOW LIGHT OR BULB

• 10/31/2018· ELECTRICAL SYSTEM

  MY CAR HAVE AN ELECTRICAL PROBLEM IS GAS/ELECTRICAL , AND DON'T CHARGE, REPLACE BATTERY AND PROBLEM CONTINUE; CALL TO BUICK CONCESSIONARY FOR RECALL BECAUSE FIND THAT THESE MODEL AND YEAR MAKE A VEHICLES HAVE ELECTRICAL PROBLEMS, BUT THE PERSON TELL ME IF DON T HAVE RECALLS FOR MY SPECIFIC CAR VIN NUMBER; I DON'T KNOW WHAT HAPPENED BUT MY CAR HAVE VERY ELECTRICAL PROBLEM, REPLACE TWO BATTERIES AND CONTINUE WITH THE PROBLEM, AND ALTERNATOR NOBODY FIXED BECAUSE IS VERY RARE, AND THE PRICE FOR REPLACE ALTERNATOR IS VERY HIGH EXPENSIVE, MY CAR HAVE THESE PROBLEM AND THE BUICK AGENCYS OR CONCESIONARIES ARE THE RESPOSIBLES FOR DEFECTUOS OR MISTAKES ON YOURS VEHICLES MANUFACTURED.

• 10/30/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

  PRIOR TO THIS EVENT THE RADIO AND INTERIOR AND EXTERIOR LIGHT WOULD FLICKER AND THE RADIO WOULD TURN OFF COMPLETELY. THE BATTERY WAS THE ORIGINAL BATTERY SO WE REPLACED IT. BUT IT WASN'T COMPLETELY SHOT AT THAT POINT. DURING THE SAME TIME OF THIS HAPPENING THE BATTERY IN THE KEY FOB WENT BAD ALSO. SO I THOUGHT THAT MAY HAVE HAD SOMETHING TO DO WITH IT. HAD TO DISCONNECT THE BATTERY COMPLETELY TO RESET THE COMPUTER BECAUSE THERE WAS ANY POWER TO THE CAR AT ALL. WAITED A FEW MINUTES HOOKED IT BACK UP AND IT ALLOWED US TO JUMP THE CAR OFF.. THE RADIO AND LIGHTS HAVE ON A FEW OCCASIONS DID THE SAME AS BEFORE BUT NEVER THE ISSUE OF STARTING. SO NOW IT DID THE SAME THING AS BEFORE SO ONCE IT WAS JUMPED AGAIN I TOOK IT TO MY LOCAL AUTOZONE AND HAD THE BATTERY AND ALTERNATOR CHECKED AND GOT AN ALL GOOD REPORT. IN ADDITION THIS TIME THE ABS AND THE STAILITRAK AND TRACTION CONTROL LIGHT CANE ON AND WOULD GO OUT UNTIL THE COMPUTER WAS RESET BY DISCONNECTING THE BATTERY. I'VE READ A COUPLE OF FORUMS AND THE SEEMS TO BE MORE OF THE SAME ISSUE WITH OTHER OWNERS. SOME EVEN STATED THEIR VEHICLE EVEN SHUTOFF IN MOTION. AS I SIT FILLING THIS FORM OUT THE RADIO AND THE LIGHT IN THE GLOVE BOX CONTINUE TO COME ON AND OFF.

• 10/30/2018· EXTERIOR LIGHTING

  MOISTURE BUILT UP IN THE DRIVERS SIDE HEADLIGHT CAUSE THE WHOLE HEADLIGHT ASSEMBLY TO FAIL. I PAID TO HAVE IT REPLACED LAST YEAR AND NOW THE PASSENGERS SIDE HAS DONE THE EXACT SAME THING. IT IS A CONDENSATION PROBLEM CAUSING THE UNITS TO FAIL AND SHOULD BE CONSIDERED A SAFETY ISSUE! WHEN YOUR HEADLIGHT GOES OUT WITHOUT WARNING ON A STORMY NIGHT IT IS DANGEROUS NOT ONLY FOR YOU BUT ANYONE IN THE AREA AROUND YOU SINCE YOU HAVE SUCH LOW VISIBILITY. I STILL HAVE THE OLD HEADLIGHT ASSEMBLY IF ANY ONE WOULD LIKE TO REVIEW IT OR CHECK FOR DAMAGE.

• 10/27/2019· ELECTRICAL SYSTEM

  THE HEADLIGHT WIRING SYSTEM DOES NOT CONTINUE TO FUNCTION, FOR SOME REASON IT DOES NOT GIVE POWER TO THE HID HEADLIGHTS.

• 10/22/2016· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  CODES PRESENT IN COMPUTER ARE P1101 AIR INTAKE PERFORMANCE, P0101 MASS AIR FLOW CIRCUIT A FAILURE. THE CAR HAS REDUCED POWER AND SURGING DURING ACCELERATION. STUMBLING AT START UP. THE VEHICLE'S TURBO WASTEGATE FAILS TO CLOSE BEFORE 3,500 RPM THEREFORE CAUSING A SEVERE SPOOL TIME ON TURBOCHARGER THE MANUFACTURE IS UNABLE TO REPAIR AS PER THE 4 MONTHS THE CAR HAS BEEN BEING DIAGNOSED AND FINALLY THE SERVICE MANAGER HAS ADMITTED THEY ARE UNABLE TO REPAIR THE VEHICLE. CORPORATE GM IN INVOLVED ALONG WITH FIELD TECHNICIANS. SINCE THE VEHICLE HAS BEEN RETURNED TO ME STILL FAILING NOW HAS ACTIVE CODES FOR U0100 LOST COMMUNICATION WITH ECM, U0140 LOST COMMUNICATION WITH BODY CONTROL MODULE, U0128 LOST COMMUNICATION WITH PARKING BRAKE MODULE, U0073 COMMUNICATION BUS A OFF, U0101 LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE SINCE THE CAN-BUS IS FAILING THE CAR IS NOW TRYING TO STALL INTERMITTENTLY WHILE DRIVING ANY SPEED.

• 10/22/2016· POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  I HAVE A BUICK POWER ADD ON SYSTEM THAT IS 50 STATE CARB LEGAL CALLED THE STAGE ONE KIT OFFERED BY GM THE KIT CONSISTS OF AN AIR INTAKE AND A SOFTWARE CALIBRATION. AMONG ALL THE ISSUES I HAVE BEEN HAVING WITH THE CAR THEIR FINAL SOLUTION WAS TO INSTALL THE OEM CALIBRATION AND FUEL TABLES BUT LEAVE THE THE STAGE ONE KIT INSTALLED. I BELIEVE THIS MAKES MY CAR NON-50 STATE EMISSIONS COMPLIANT. PART NUMBER FOR STAGE KIT IS 12653664. THE ISNTALLATION MANUAL SPECIFICALLY MENTIONS NOT DRIVING WITHOUT THE CALIBRATION UPDATE FROM THE DEALER. I HAVE NO WAY OF PUTTING IT BACK IN.

• 10/18/2019· EXTERIOR LIGHTING

  CONDENSATION, WATER ACCUMULATION IN HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. BULB WENT OUT. PURCHASED NEW BULB TO REPLACE AND REPLACEMENT DID NOT WORK.

• 10/15/2021· UNKNOWN OR OTHER

  The car runs fine right up until it doesn't. You can be driving down the highway and all of a sudden lights start flashing on and off and it dies completely and slams on the breaks all at once! It's dangerous especially in the dark! You have no flashers or breaklights to warn other cars you are even there! Sometimes it won't even start setting in the driveway. You just have to wait a little bit and then the car will start up like nothing ever happened. I've seen recalls on other Buicks for the same thing but mine isn't on the recall list. This car is gonna get someone killed! We are afraid to sell it because we don't want someone else to get hurt! We have taken it to two different mechanics and they couldn't find anything wrong with it except the first mechanic cleared out 23 control module codes.

• 10/14/2019· EXTERIOR LIGHTING

  MOISTURE IN DRIVERS SIDE HID HEADLIGHT CAUSED DAMAGE TO BALLAST BLOWING HEADLIGHT . REPLACED BALLAST AND BULB,BUT DAYTIME RUNNING LIGHT DOES NOT ILLUMINATE. HEADLIGHT SHORTED OUT WHEN CAR WAS STARTED IN MORNING.

• 10/12/2018· EXTERIOR LIGHTING

  I RECENTLY GOT PULLED OVER BY THE LOCAL POLICE DEPARTMENT THAT NOTICED THAT MY DRIVER SIDE HEADLIGHT WAS OUT AS I WAS PULLING OUT OF MY DRIVE WAY FIRST THING IN THE MORNING .AFTER CHANGING THE HEADLIGHT BULB ($100.00)THE HEADLIGHT DID NOT TURN ON.UNDER RECOMMENDATION OF THE PART CLERK OF MY LOCAL PARTS STORE WE LOOKED AT THE HEADLIGHT BALLAST ($300.00).THIS VEHICLE HEADLIGHT DESIGN SOMEHOW ACCUMULATES CONDENSATION WITHIN THE HEADLIGHT HOUSING. THE CONDENSATION SOME HOW GAINS ACCESS AND ACCUMULATES INTO THE BALLAST OF THE HIGH INTENSITY DISCHARGE LIGHTS WHICH ARE MOUNTED UNDERNEATH THE HEADLAMP ASSEMBLY. LEAVING THE VEHICLE WITH NO HEADLIGHTS TO OPERATE THE VEHICLE SAFELY AT NIGHT OR UNDER LOW VISIBILITY CONDITIONS.AFTER REPLACING THE LIGHT BULB AND BALLAST THE HEAD LIGHTS STILL WOULD NOT TURN ON. SOMEHOW THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AT AN OUTRAGEOUS COST OF OVER ($1,500) PER HEADLIGHT ASSEMBLY. DUE OF THE CONDENSATION AND WATER DAMAGE THE INTERNAL ELECTRONICS OF THE HEADLIGHT ARE NOT FUNCTIONAL LEAVING THE OPERATOR AND PASSENGERS OF THE 2013 BUICK REGAL GS EQUIPT WITH FACTORY HIGH INTENSITY LIGHTING IN THE DARK.

• 09/30/2022· SUSPENSION

  The contact owns a 2013 Buick Regal. The contact stated that while driving around curves, the vehicle felt wobbly and unstable. No warning light was illuminated. The vehicle was not diagnosed. The dealer was not notified of the failure. The contact stated that she received notification of NHTSA Campaign Number: 20V764000 (Suspension). The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 112,000.

• 09/23/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  VEHICLE COLLECTED CONDENSATION INSIDE THE DRIVER HEADLIGHT ASSEMBLY CAUSING A SHORTAGE/BURN OUT OF THE PROJECTOR FOR THE HID SYSTEM. $1244 WAS THE COST OF REPLACEMENT LIGHT ASSEMBLY, WHICH DIDN'T LAST LONG BEFORE THE PROJECTOR BURNT OUT AGAIN. THIS MANUFACTURER DEFECT NEEDS TO BE RECALLED, ESPECIALLY WITH THE REPLACEMENT COST BETWEEN $1000-$1600! THIS VEHICLE WILL NOT ILLUMINATE A CHECK ENGINE LIGHT FOR SAFETY WARNINGS, NOR WILL IT STORE CODES THAT HAVE ALREADY BEEN PRESENTLY PRINTED OUT AT OCCURRING TIMES.

• 09/20/2014· SERVICE BRAKES

  2013 BUICK REGAL GS FWD 18,240 MILES BRAKE NOICE IT IS SO BAD THAT THE FRONT BRAKE PADS AND ROTORS HAVE TO BE REPLACED @18240 MILES THE CAR AT THE DEALER WAS DOING THE SQUEELING NOICE I WAS TOLD IT WAS NORMAL BECAUSE IT HAD BREMBOL BRAKES ROTORS AND PADS THE COST TO REPLACE ALL 4 PADS ROTORS IS $2201.00 THERE IS SO MUCH WEAR AND TEAR AWFUL. *TR

• 09/19/2022· SUSPENSION

  I made a right hand turn on a 25 mph street in my vehicle and the butt end of my vehicle kicked out and i temporarily lost control of my vehicle. I then heard a high pitch squealing and a thud. I was able to gain control of my vehicle and safely pull into a parking lot where my i saw my rear pass side tire jammed into the wheel well. I had my vehicle towed to the dealership Classic Painesville as it is under warranty. I found out that the toe link fractured due to corrosion and bent the passenger side trailing arm when it snapped. My warranty company will not cover the 1650 dollar repair due to corrosion, and the dealership will not cover the safety recall since my VIN is not listed under the recall notice. I pointed out that the General motors website motorsafety.org provides details on the "salt belt: area concerning this same issue. 2012 – 2013 Buick Regal 2013 Chevrolet Malibu 2010 – 2013 Buick Lacrosse Recall summary The recall concerns the toe links at the rear underside of the car, which hold the rear wheels straight. The toe links are coated to protect them from road debris and corrosion, but the supplier applied too much coating, paradoxically making the protective layer more likely to chip off. GM has issued the recall in specific states in the “Salt Belt,” where salt is used to de-ice roads in the winter. Without their protective coating, salt can corrode the metal toe links and cause them to break. The recall will include models that were sold or ever registered in the following states: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. My vehicle had no previous issues and was just into the dealership for an oil, change-tire rotation and a 50 point inspection 2 wks ago. There were no warning and the failure was sudden.

• 09/14/2020· STEERING,POWER TRAIN,ENGINEFire

  TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS ACCELERATION, STEERING WHEEL BECAME DIFFICULT TO TURN. IN ANOTHER WHEN TURN OFF THE ENGINE, THE VEHICLE FAILED TO START. A WARNING LIGHT ILLUMINATED ROLL DRIVER SIDE WINDOW UP, THE TRUNK OPEN AND THE WINDSHIELD WIPER INDEPENDENTLY START TO FUNCTION. THE VEHICLE WAS TOWED TO ED MARTIN BUICK GMC, 9896 N MICHIGAN RD, CARMEL, IN 46032, AND WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR FEES. FIVE CODE ALSO CAME UP, P0131, P0016, P0017, P0014 AND P0171. AND LEAVING THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIMING CHAIN, BALANCE CHAFF, CHAIN KIT, TIMING COVER GASKET SET, CAM COVER GASKET SET AND TWO CAMSHAFT SENSORS, WERE REPLACED. THE WHILE LEAVING THE INDEPENDENT MECHANIC, THE VEHICLE LOSS ACCELERATION, HEAT BLOWING AT THE FLOW BOARD AN UNKNOWN ODOR ENTERED THE VEHICLE CABIN COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A BUICK DEALER. WHILE ON THE WAY TO THE DEALER, THE PARK TO DRIVE GEAR WAS CLUNKING AND JERKING FROM 3RD TO 2ND AND 4TH TO 3RD. THE VEHICLE WAS TAKEN SEVEN TIMES TO THE SAME DEALER. THE CONTACT MENTIONED THAT SHE TAKEN THE VEHICLE TO A TRANSMISSION SHOP BUT WAS UNABLE TO DETERMINE A FAILURE. ON ANOTHER OCCASION, THE VEHICLE LOSS ACCELERATION AND JERKING IN GEARS, HEAT ENTERING THE VEHICLE CABIN AND SQUEALING. NO CHECK ENGINE LIGHT ILLUMINATED AND THE BATTERY COVER WAS MELTED ON ONE SIDE. NO INDICATION ON THE OVERHEAT THAT LEVEL THE TEMPERATURE GAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,290.

• 09/13/2015· VISIBILITY/WIPER

  FROM THE PURCHASE OF OUR 2013 BUICK REGAL IN THE SPRING OF 2014 (VEHICLE WAS A NEW LEFTOVER), WE EXPERIENCED CONDENSATION BUILDING ON THE OUTSIDE (BOTTOM PORTION) OF THE WINDSHIELD. WE WOULD USE THE DEFROSTER BUT THAT DID NOT CLEAR THE BUILD UP. WE TURNED OFF THE RECIRCULATION AND TRIED ALL SETTINGS TO NO SATISFACTION. NORMALLY ON CLEAR AND LESS HUMID DAYS THERE WAS NO CONDENSATION BUILD UP. HOWEVER WHEN THE DAY WAS HUMID AND A HIGHER DEW POINT, THE BUILD UP WOULD PRESENT ITSELF. WE NORMALLY USED THE WINDSHIELD WIPERS TO CLEAR THE WINDOW FOR VISIBILITY, BUT AT TIMES THE ENTIRE WINDSHIELD WILL FOG UP QUICKLY AND ALMOST COMPLETELY. THIS PRESENTS A VERY DANGEROUS SITUATION IN TRAFFIC BEING THAT WE HAVE FOUND IT DIFFICULT TO DEAL WITH THE PROBLEM WHILE DRIVING (BEING THAT AT TIMES IT COVERS THE WINDSHIELD QUICKLY). THROUGHOUT THE WINTER MONTHS OF 2014 THROUGH 2015, WE SELDOM DROVE THIS VEHICLE AND USED OUR TRAILBLAZER FOR DRIVING. THUS WE DID NOT EXPERIENCE TOO MUCH OF A PROBLEM DURING THAT TIME. HOWEVER THIS YEAR WE WILL BE RELYING ON THE 2013 BUICK REGAL THROUGHOUT THE WINTER AND ARE VERY CONCERNED WITH THE CONDENSATION BUILDUP PROBLEM. AS STATED THERE ARE TIMES WHEN THE WINDSHIELD QUICKLY FOGS UP.

• 09/08/2018· POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL

  I PULLED INTO A PARKING SPACE AND STOPPED. I TOOK MY FOOT OFF THE BREAK AND THE CAR LURCHED FORWARD, RUNNING INTO A WOODEN RAIL FENCE. THE FENCE WHICH WAS OLD, WAS KNOCKED DOWN. IT ALL HAPPENED SO QUICKLY, I WASN'T SURE IF I HAD HIT THE ACCELERATOR. TWO DAYS LATER I MADE A NORMAL STOP IN TRAFFIC. AFTER BREAKING, THE CAR LURCHED FORWARD. I PUSHED ON THE BREAK PEDAL TO STOP THE CAR, BEFORE IT COULD HIT THE CAR IN FRONT OF ME. THIS TIME I WAS SURE MY FOOT HAD NOT HIT THE GAS PEDAL. I AM NOW GIVING THE CAR EXTRA BREAKING DISTANCE. IN EITHER CASE, I DIDN'T NOTICE IF THE TACHOMETER INCREASED RPM OR NOT, THOUGH WITH THE SUDDEN ACCELERATION RPM MUST HAVE INCREASED.

• 08/30/2023· ELECTRICAL SYSTEM

  Projector lights in headlamp assembly go out and moisture gets into headlamp causing poor visibility after sundown or poor weather. General Motors Case Number: 9-10416199921

• 08/30/2018· ELECTRICAL SYSTEM

  THE LIGHT WENT OUT ON THE DRIVER INFORMATION CENTER. CAN'T SEE THE MILEAGE, GAS, SPEED LIMIT, OR TIRE WEIGHT. WITH NO WARNING, THE LIGHT WENT OUT. TOOK THE VEHICLE TO BUICK AND THEY CAN REPAIR BUT WILL HAVE TO OPEN THE ENTIRE CLUSTER TO FIX THE PROBLEM (EST. $800 TO FIX).

• 08/29/2019· EXTERIOR LIGHTING

  DRIVER SIDE HEADLIGHT BEGAN DEVELOPING MOISTURE INSIDE AND THE HEADLAMP ULTIMATELY FAILED.

• 08/27/2019· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 BUICK REGAL. UPON STARTING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT BEGAN BLINKING AND WENT COMPLETELY OUT. UPON INSPECTING THE VEHICLE, THE CONTACT FOUND MOISTURE BUILD UP IN THE HEADLIGHT, WHICH HE BELIEVED CAUSED THE FAILURE. AFTER SOME TIME, THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE. THE CONTACT DROVE TO AUTOCENTERS NISSAN (1825 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-251-3000) WHERE HE PURCHASED THE VEHICLE FROM AND WAS INFORMED THAT DESPITE HAVING AN EXTENDED WARRANTY, HEADLIGHTS WERE NOT COVERED UNDER THE WARRANTY. THE CONTACT THEN DROVE THE VEHICLE TO AN UNKNOWN BUICK DEALER (THAT HAS SINCE CLOSED) AND WAS ALSO INFORMED THAT THE HEADLIGHTS WERE NOT UNDER WARRANTY AND WAS GIVEN A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.

• 08/16/2019· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  AT LESS THAN 90K MILES MY POWER STEERING ABRUPTLY WITHOUT WARNING STOPPED WORKING WHILE I WAS DRIVING THE CAR. MY AUTOMATIC TRANSMISSION WILL ABRUPTLY WITHOUT WARNING STAY STUCK IN A LOW GEAR WHILE I AM DRIVING. I TURN OFF THE CAR AND START IT AGAIN AND IT'S FINE. MY COMPUTER SCREEN WILL GO BLACK AND STAY THAT WAY, WHICH CONTROLS THE RADIO, NAVIGATION, ETC., THEN IT WILL BEGIN WORKING AGAIN AFTER A FEW MINUTES, HOURS, DAYS, JUST WHENEVER IT DECIDES TO START WORKING. THE SCREEN HAS ALSO HAD RAPID MOVING LINES OF BLACK AND WHITE. MY LEFT TURN SIGNAL WORKS, BUT YET IT CONSTANTLY HAS A RAPID TURN SIGNAL SOUND LIKE IT IS GOING OUT OR IS OUT, YET EVEN WHEN I CHANGE THE BULB IT STILL MAKES THE SOUND. THE POWER STEERING I JUST FIXED A MONTH AGO, ALL OTHER ISSUES ARE ON GOING.

• 08/12/2019· SERVICE BRAKES

  BRAKE PEDAL DOES NOT RAISE AFTER APPLY, BRAKES REMAIN APPLIED OR BRAKE LIGHTS ON. DISCOVERED WHILE DRIVING. VEHICLE FELT SLUGGISH. I AM ABLE TO PULL THE BRAKE PEDAL UP BY HAND WHEN VEHICLE IS PARKED.

• 08/07/2019· EXTERIOR LIGHTING

  DRIVER SIDE HEADLAMP HAS CONDENSATION IN IT CAUSING IT TO QUIT WORKING. THE CAR WAS TAKEN TO THE GARAGE AND WAS TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THE BUICK REGAL. I WAS GIVEN A REPAIR COST OF OVER $1600. I WAS ALSO TOLD THAT THIS WILL PROBABLY OCCUR AGAIN. THERE WAS NO INDICATION THAT MY HEADLIGHT WAS NOT WORKING UNTIL I WAS DRIVING DOWN THE ROAD AT NIGHT AND ANOTHER VEHICLE FLASHED THEIR HIGH BEAMS AT ME.

• 07/29/2021· UNKNOWN OR OTHER

  I HAVE ATTACHED A DOCUMENT TO THIS INCIDENT REPORT EXPLAINING THE ISSUES WE ARE FACING WITH OUR BUICK REGAL!! THE 2013 BUICK REGAL ALL MODELS NEED TO BE IMMEDIATELY RECALLED BECORE MORE PEOPLE BECOME SERIOUSLY INJURED BY THE CARELESSNESS OF GENERAL MOTORS

• 07/27/2018· POWER TRAIN

  TL* THE CONTACT CALLED ON BEHALF OF HIS CHILD WHO OWNS A 2013 BUICK REGAL. WHILE DRIVING, THE CONTACT'S DAUGHTER NOTICED DEBRIS ON THE ROADWAY. SHE STOPPED THE VEHICLE AND THE E-ASSIST FUNCTION ACTIVATED. AFTER THE DEBRIS WAS REMOVED FROM THE ROAD, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO VYLETEL VOLKSWAGEN BUICK GMC (40555 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 977-2800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.

• 07/26/2023· ELECTRICAL SYSTEM,ENGINE

  While driving the vehicle, I received an alert message on the instrument panel that stated “Remote Not Detected,” then the vehicle immediately shutdown in the middle of the road. I lost all power to the vehicle, I couldn’t put the vehicle in gear, neutral or anything to get it out of the road. I immediately replaced the key fob battery, no change vehicle didn’t start or power didn’t return. The vehicle had to be towed. After a couple hours power was restored and the vehicle started up again. I have replaced key fobs, had the dealership replace the car battery and the problem persists. This appears to be a defect, could you please advise on how to proceed with dealership?

• 07/24/2020· ELECTRICAL SYSTEM

  I'M HAVING A PROBLEM WHERE MY CAR WON'T START AT TIME I HAVE PURCHASED A NEW BATTERY AND HAD THE ALTERNATOR CHECK ALL GOOD SOMETIMES I SMELL SOMETHING BURNING AND I NOTICE THERE'S A RECALL ON 2013 BUICK REGAL GS

• 07/23/2018· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  GM DEALERSHIP MISDIAGNOSED THE TRANSMISSION AS NEEDING REPLACEMENT, AND QUOTE A $4500 REPAIR PRICE. AFTER GETTING 3 ALTERNATIVE EXPERT OPINIONS, THE PROBLEM WAS THE THROTTLE BODY; REPAIRED FOR $420. NOW THE FORMERLY RECALLED GENERATOR ALTERNATOR HAS FAILED. CAR WILL NOT RESTART WHEN STOPPED, WHILE DRIVING. GM HAS TOLD ME THEY WILL NOT REPLACE THE FORMERLY RECALLED PART UNDER WARRANTY, OR BUT NOT IF FOR MISDIAGNOSING THE TRANSMISSION AND THE PART FAILING WHEN GARNERING 2ND OPINIONS. GM ALSO TOLD ME THAT IT IS NOT THE DEALERSHIP'S JOB TO ALERT A CUSTOMER OF A RECALL. IF THAT IS THEIR PROCESS FOR RECALLS, I AM AFRAID FOR THE LIVES OF OTHERS. I AM ALSO AFRAID THAT THEY POSSIBLY DON'T EVEN UNDERSTAND HOW TO DIAGNOSE A VEHICLE PROBLEM IN THE FIRST PLACE. THEY CONFIRMED THE PART NOW IN QUESTION WAS FUNCTIONING PROPERLY AT THEIR DEALERSHIP, BUT RECOMMENDED A NEW TRANSMISSION DUE TO HIGH MILES ON THE VEHICLE. THIS IS A GENUINE GM DEALERSHIP. I'D LIKE THE GM/ALTERNATOR, CONTROL MODULE, AND OTHER ASSOCIATE PARTS INVESTIGATED FOR VOLTAGE FAILURES RELATED TO THROTTLE BODY FAILURE. IT IS MY UNDERSTANDING THAT IF GM IS REPLACING TRANSMISSIONS, WHEN NOT NEEDED, AND THE OTHER PARTS EVENTUALLY FULLY FAIL, CONSUMERS ARE AT EXTREME RISK. MY 19 YEAR OLD DAUGHTER WAS STUCK AT A COMPLETE STOP, FOR NEARLY 30 SECONDS SEVERAL TIMES, ON A 70 MPH FREEWAY, WHEN TRAFFIC CAME TO A HALT, THEN RESTARTED; REACHING FULL SPEED AND HAVING TO VEER AND SLAM ON BRAKES TO AVOID HER CAR; IN THE CENTER LANE. PLEASE INVESTIGATE. [XXX]. I WILL ALSO BE FILING A COMPLAINT WITH THE SECRETARY OF STATE OF MICHIGAN FOR VEHICLE REPAIR SHOP REGULATION. DEALERSHIPS WHO ARE READING CODES, AND NOT VERIFYING THE CODES, SHOULD BE SHUT DOWN FOR GOOD. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

• 07/21/2023· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  There is condensation and moisture present inside the high definition front headlight assemblies, which causes the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the Ganley Chevrolet dealership who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The cost to replace both is about $3,000. Then I went to Damper's Automotive of Cleveland Ohio for a second opinion and after replacing the bulb in the passenger side headlight, the bulb immediately blew. Based on complaints from other customers this is a known issue on low and high mileage vehicles of the same make and model. It's a astronomical cost to replace these assemblies and they could go out at any time while driving due to the trapped moisture and-or electrical wiring exposed behind the headlight.

• 07/20/2023· ELECTRICAL SYSTEM

  Condensation is getting in the High Def headlamps, and causing headlights to blow. It's a known issue and the assembly is between $1,200 and $1,500 dollars

• 07/14/2019· EXTERIOR LIGHTING

  FRONT DRIVERS HEADLIGHT FILLS WITH WATER. CAUSES LIGHT BULB TO EXPLODE. CONDENSATION IS I. THE HEADLIGHT. THE AMOUNT OF WATER THAT CAME OUT OF THE HEADLIGHT WAS ABOUT 10 OUNCES. NO VISIBLE CRACKS OR DAMAGE TO HEADLIGHT.

• 07/13/2020· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT HIS HEADLAMP HOUSINGS CONSTANTLY FILLED UP WITH CONDENSATION CAUSING THE BULBS TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BALLASTS AND BULBS WERE REPLACED AND THE HEADLAMP HOUSINGS RESEALED. MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424 (973)200-6699) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPLACE THE HEADLAMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

• 07/12/2018· EXTERIOR LIGHTING

  THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTERED INTO THE HEADLIGHT CAUSING NO ILLUMINATION TO UPPER OR LOWER BEAMS. THIS CAUSED LIMITED VISION & HAZARDOUS DRIVING CONDITIONS ON MY DRIVE HOME AT NIGHT FROM THE COMMITMENT. I WAS TOLD BY BUICK THIS SHOULD NOT HAVE OCCURRED BUT THEY DID HAVE REPORTED CLAIMS ABOUT THIS ISSUE. THE COST OF THE TOTAL LENS REPLACEMENT BY BUICK FOR THE DRIVER'S SIDE LENS ASSEMBLY WAS $1,143.00 + LABOR. DO I EXPECT THE OTHER SIDE

• 07/06/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2013 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY AND BATTERY CHARGING SYSTEM WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER, HIS VEHICLE WAS NOT A HYBRID. THE VEHICLE WAS TAKEN TO CHUCK NASH SAN MARCOS (3209 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS UNDER WARRANTY, BUT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASE NUMBER: 8-4380703853. THE FAILURE MILEAGE WAS 130,000.

• 06/28/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  CONDENSATION IN DRIVER SIDE HEADLIGHT NOW HEADLIGHT WILL NOT WORK BOUGHT A NEW 112.00 BULD AND STILL DOESNT WORK. LOOKED ISSUE UP ON INTERNET AND FOUND HUNDREDS OF COMPLAINTS

• 06/19/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURECrash

  I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT REPLACED. *TR

• 06/18/2014· UNKNOWN OR OTHER

  THE FRONT SEAT HEAD RESTRAINTS ARE HEAD "CONSTRAINTS." BOTH THE ANGLE OF THE BRACES SUPPORTING THE HEAD RESTRAINTS AND THE THICKNESS OF THE PADDING OF THE HEAD RESTRAINTS ARE EXCESSIVE. WHEN THE SEAT IS UPRIGHT, A POSITION OF GOOD POSTURE, THE HEAD RESTRAINT FORCES THE HEAD DOWN TO LOOK AT THE LAP. RAISING THE HEAD RESTRAINT INCREASES THE DOWNWARD ANGLE. MOVING THE SEAT-BACK AWAY FROM VERTICAL MAKES THE HEAD COMFORTABLE BUT THEN THE BACK DOESN'T TOUCH THE SEAT-BACK AND THAT POSITION IS RATHER TIRING. MUCH OF THE TIME, THE SOLUTION IS TO LEAN FORWARD OR TO THE RIGHT OR TO THE LEFT AWAY FROM THE HEAD RESTRAINT TO AVOID DISCOMFORT AND BLOCKED VISION. THE 2013 BUICK REGAL HAS TAKEN THE HEAD RESTRAINT CRITERIA TO EXCESS AND IT WOULD BE HELPFUL IF MODIFICATIONS CAN BE CONSIDERED SO THAT FUTURE HEAD RESTRAINTS ARE NO LONGER A HINDRANCE TO DRIVERS.

• 06/14/2021· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2013 Buick Regal. The contact stated that on several occasions the vehicle would not immediately start. Additionally, while driving the check engine warning light remained illuminated. Also, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic and was diagnosed with a sensor failure. No further information was available. The battery was replaced however, the failure persisted. The manufacturer was notified of the failure and informed the contact that the Vin was not included in NHTSA campaign number: 13V173000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The local dealer was not contacted. The failure mileage was 80,000.

• 06/14/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  WHEN DRIVING THE VEHICLE IT STOPS OUT OF NOWHERE AND CUTS BACK ON. THERE IS A BURNING/MELTING SMELL COMING FROM THE BACK OF THE VEHICLE. ONCE THE CAR IS OFF SOMETIMES THE BATTERY IS DRAINED. THE DRIVER SIDE HEAD LIGHT KEEPS GETTING MOISTURE INSIDE AND CAUSES THE BULB TO GO OUT.

• 06/12/2020· EXTERIOR LIGHTING

  THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WITH THE SEAL (NO VISIBLE CRACKS OR DAMAGE TO THE LIGHT) WHICH ALLOWS WATER/CONDENSATION TO ACCUMULATE IN THE HEADLIGHT. THIS ENDS UP BLOWING THE BULBS AND FUSE. EVEN AFTER REPLACING THE BULB AND THE FUSE, THE LIGHT STILL WILL NOT WORK. AFTER REPLACING THE FUSE, THE DAYTIME RUNNING LIGHTS NO LONGER WORK AND THERE IS APPARENTLY AN ELECTRICAL ISSUE WITH THE WIRING HARNESS THAT CAUSES A SHORT IN THE LIGHTING (SEE ATTACHED VIDEO). I WAS DRIVING AT NIGHT WHEN MY DRIVER'S SIDE HEADLIGHT COMPLETELY STOPPED WORKING. THERE IS NO INDICATION TO ALERT THE DRIVER WHEN THIS HAPPENS. I ONLY KNEW BECAUSE IT HAPPENED AT NIGHT AND DRASTICALLY DECREASED MY VISIBILITY (RURAL AREA WITH NO STREET LIGHTS). THIS IS OBVIOUSLY A HUGE SAFETY ISSUE. I'VE CONTACTED BUICK AND WAS TOLD THAT THERE IS NO RECALL AND THAT IT'S NOT COVERED DUE TO MY VEHICLE BEING OUTSIDE OF THE WARRANTY. THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS APPROXIMATELY $1,500 TO REPLACE (NOT TO MENTION THE $100 BULB THAT I HAD JUST REPLACED THAT BLEW OUT). AFTER RESEARCHING THIS MATTER, IT APPEARS THAT THERE ARE MULTIPLE COMPLAINTS FOR THE 2013 YEAR MODEL WITH HID LIGHTS. THIS SEEMS TO BE A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS. THIS VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOMETHING NEEDS TO BE DONE ABOUT THIS!!! THE MANUFACTURER WILL NOT CORRECT THIS ISSUE IF YOU ARE OUTSIDE OF THE WARRANTY UNLESS THEY ARE FORCED TO BY A RECALL. *TR

• 06/02/2019· EXTERIOR LIGHTING

  DEFECTIVE FRONT HEAD LAMP ENCLOSURES LEFT & RIGHT ONES CRACKING LETTING MOISTURE IN CAUSING LOW BEAM HALOGEN HEAD LAMP BULBS TO EXPLODE DUE TO CONTACT WITH MOISTURE. DEFECTIVE DESIGN ON HEAD LAMP ENCLOSURE ASSEMBLY'S

• 06/02/2016· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE STARTED TO DOWNSHIFT INDEPENDENTLY DESPITE THE BRAKE PEDAL NOT BEING DEPRESSED. THEN I LOST THE POWER STEERING, THE INSTRUMENT PANEL STARTED FLICKERING. IT THEN LOST ALL POWER AND LEFT ME STRANDED ON THE INTERSTATE, NARROWLY MISSING OTHER CARS. WITHIN FIVE MINUTES, THE FLASHERS AND LIGHTS ALSO WENT TOTALLY DEAD. TRIED TO RESTART THE CAR AGAIN, BUT WOULD NOT. HAD TO HAVE IT TOWED. THE FAILURE MILEAGE WAS AT 60,000 MILES. SEARCHING ON THE INTERNET, DISCOVER A RELATED PROBLEM OF GM'S RECALL CAMPAIGN NUMBER IS 13136 OR NHTSA CAMPAIGN NUMBER: 13V173000