2013 Buick Enclave

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP BULB EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLAMP BULB NEEDED TO BE REPLACED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,780....UPDATED 01/25/16 *BF *TR THE CONSUMER STATED THE BULB WAS REPLACED WITH DEALER UNDER WARRANTY. *TR

• 12/20/2018· ELECTRICAL SYSTEM

  AFTER TURNING OFF IGNITION KEY HAVING PLACED CAR IN PARK AND APPLING EMERGENCY BRAKE, THE IGNITION KEY LOCKS IN PLACE AND CANNOT BE REMOVED FROM IGNITION.

• 12/12/2018· ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

  THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35 TO 40 TIMES IN THE FEW MONTHS THAT I HAVE HAD THE CAR. YESTERDAY WAS JUST THE LAST TIME

• 12/12/2018· UNKNOWN OR OTHER

  SIDE OBJECT DETECTION MODULE HAS AN INTERNAL OPEN SIGNAL. REPLACEMENT COST EXCEEDS $500.00. ODOMETER READING AT TIME OF DETECTION WAS 83,218 MILES. VEHICLE WAS/IS IN MOTION.

• 12/05/2014· ELECTRICAL SYSTEM

  THE VEHICLE FAILED TO START ON 12/1/14. I CALLED THE DEALERSHIP IN SAN LUIS OBISPO, CALIFORNIA, AND THEY TOWED IT IN. THE BATTERY WAS FINE AND THEY TOLD MY WIFE THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THAT IT WAS GOOD TO GO AND THEY GAVE IT BACK TO HER ON 12/2/14. ON 12/4/14 MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING AND ABOUT TO GET ON THE FREEWAY 180 MILES AWAY ION SAN JOSE, CALIFORNIA, WHEN THE CAR STALLED AND FROZE UP WHILE GOING 40 MPH. POWER STEERING DID NOT WORK. SHE PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR SHUT OFF. THANK HEAVENS SHE WAS NOT ON THE FREEWAY. THE CAR WAS TOWED TO THE DEALERSHIP IN SAN JOSE. TODAY THEY TOLD HER THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR BUT THE COMPUTER DID SHOW AN ELECTRICAL FAILURE. WE CALLED GM AND TOLD THEM THE PROBLEM AND THEY WILL SPEAK WITH DEALERSHIP TOMORROW. THIS IS THE SAME PROBLEM I BELIEVE WITH THE 20014 MODEL WHERE, I READ ON THE INTERNET, THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT. IT STATES THAT IF THE MODULE EXPERIENCES AN ELECTRICAL SHORT, THE VEHICLE COULD STALL, INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT IS HAPPENING HERE. THE 2013 MODEL NEEDS TO BE RECALLED AS WELL BEFORE SOMEBODY DIES. *TR

• 11/28/2016· STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN, INDICATING THAT THE ISSUE WAS NOT FIXED BY REPLACING THESE PARTS. *TR

• 11/27/2023· POWER TRAIN

  This vehicle should have a recall on the transmission upon review the recall numbers NHTSA Recall ID: 14V092000 and NHTSA Recall ID: 09V073000 are not showing up in the system as recalls on the 2013 model. I purchased this vehicle used from a private owner. In April of 2023 the transmission went out without any warning a major expense not to mention the trauma from being stranded on the highway. The repair at that time was not under a recall even though several other Buick Enclaves failed at the same time. Present November 2023 upon returning home from a road trip the vehicle showed the inability to shirt failed to shift into the proper gear NHTSA Recall ID: 14V092000 . Vehicle was towed to a local shop for diagnosis this is very irritating and upon calling was told that recall did not apply to my vehicle. PLEASE EXPLAIN WHY NOT !

• 11/27/2018· AIR BAGS

  AIR BAG WARNING LIGHT IS ON. HAS BEEN ON FOR SEVERAL MONTHS; NO GOES OFF AND ON INDICATING A LOOSE CONNECTION. MY VEHICLE DOES NOT SHOW A RECALL WHEN LOOKING UP THE VIN; HOWEVER THE 2013 BUICK ENCLAVE HAS AN ACTIVE RECALL FOR A LOOSE AIR BAG CONNECTION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL.

• 11/26/2018· POWER TRAIN

  TRANSMISSION FAILURE. NO REVERSE AND WILL NOT SHIFT PAST SECOND GEAR. VEHICLE IS LIMITED TO ABOUT 15-20 MPH.

• 11/22/2013· STRUCTURE

  THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

• 11/14/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  SHORTS IN THE ELECTRICAL SYSTEM, TURN SIGNALS, REVERSE LIGHTS, PARKING LIGHTS, TAILIGHTS BURN OUT. RADIO AND COMMUNICATIONS PANEL SHORTS

• 11/12/2014· SEAT BELTS

  CONSUMER WRITING IN REGARDS TO 2013 BUICK ENCLAVE VEHICLE. HE IS REQUESTING REIMBURSEMENT FOR SEAT BELT RECALL REPAIR. *KL

• 11/07/2022· POWER TRAIN

  My 2013 Buick Enclave transmission needed to be rebuilt after only 140,000 miles. While my cars transmission was being repaired there were 5 other Buick Enclaves being rebuilt as well. The internet shows that it is the number 1 car issue in Buick Enclaves. There needs to be some kind of recall for this issue. There is no reason that a transmission should be rebuilt on so many Enclaves.

• 11/07/2017· AIR BAGS

  DRIVER'S SEAT AIRBAG DEFECTIVE. A WARNING LIGHT INDICATED IT WAS NOT FUNCTIONING. WHEN REPAIRED, NOTED THAT AIRBAG WAS "OPEN" AND WOULD NOT HAVE INFLATED. THE VEHICLE HAD NOT PREVIOUSLY BEEN IN AN ACCIDENT. GM WOULD NOT COVER REPAIR OF DEFECTIVE AIRBAG

• 10/29/2014· POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION OFF LIGHT LIT, FLASHING SERVICE ENGINE SOON LIGHT LIT. CAR RUNNING ROUGH AND WENT INTO POWER REDUCED MODE WITH SUDDEN REDUCED SPEED WHILE DRIVING ON HWY. TO DATE THIS HAS NOW HAPPENED SEVERAL TIMES AND UNTIL THIS PAST SUNDAY, 10/26/2014 HAD NEVER STORED A CODE TO SHOW A PROBLEM. THIS EVENT SHOWED A C0561 CODE STORED. I CONTACTED THE DEALERSHIP FOR AN APPOINTMENT BUT THEY WERE NOT ABLE TO LOOK AT IT UNTIL TODAY, 10/29/2014 AT THIS POINT THERE APPARENTLY WERE TOO MANY DRIVE CYCLES AND THE CODE HAD CLEARED. THE DEALERSHIP ADVISED ME TO BRING IT IN ASAP ON THE NEXT EVENT OF THIS HAPPENING WITHOUT TURNING THE VEHICLE OFF, I HAVE KNOW IDEA WHEN OR WHERE I'LL BE WHEN IT HAPPENS AGAIN.... THIS IS A BIG SAFETY ISSUE WITH THIS VEHICLE AND I JUST HOPE TO NOT GET INTO AN ACCIDENT FROM THIS BEFORE THEY ARE ABLE TO FIX IT. *TR

• 10/27/2015· TIRES

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P255/60R19 108S. THE CONTACT NOTICED THAT ALL FOUR TIRES HAD CRACKS AROUND THE PERIMETER. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

• 10/19/2021· STEERING

  Brake seemed as if it had a sound when purchased but dealership said it was inspected. I now find that it leaks fluid and I spent over $600 to replace the pump. Now as the dealership was diagnosing and repairing a separate issue they've notified me that there is a failed steering rack. The power steering rack repair is estimated to be $2,000. As this is a definite safety issue I am reporting in hopes of Buick assisting with this known failure. Invoice to be uploaded when repair is completed.

• 10/15/2014· ELECTRICAL SYSTEM

  RECENTLY, THE VEHICLE HAS STARTED SHUTTING OFF WHILE DRIVING. ON SEPTEMBER 13, 2014, WHILE DRIVING THE VEHICLE, THE "SERVICE BATTERY CHARGING SYSTEM" LIGHT CAME ON. I IMMEDIATELY CONTACTED THE DEALERSHIP, WHICH INSTRUCTED ME TO BRING THE VEHICLE IN. WHEN I DROPPED THE VEHICLE OFF AT THE DEALERSHIP, THE SERVICE TECHNICIAN SAW THE SERVICE LIGHT. THE DEALERSHIP INSPECTED THE VEHICLE OVER THE NEXT COUPLE DAYS AND STATED IT WAS NOT ABLE TO FIND A PROBLEM. I PICKED THE VEHICLE UP THE MORNING OF SEPTEMBER 17, 2014. WITHIN HOURS OF PICKING UP THE VEHICLE FROM THE DEALERSHIP, I WAS DRIVING THE VEHICLE TO LUNCH WHEN, IN THE MIDDLE OF A TURN, THE VEHICLE SHUT OFF AND LOST ALL POWER, INCLUDING THE POWER STEERING, MAKING IT HARD TO TURN. THE POWER CAME BACK ON WITHIN A FEW SECONDS. WHEN I TOLD MY WIFE WHAT HAD HAPPENED, SHE INFORMED ME THE SAME THING HAPPENED TO HER WHILE PARKED ? THE VEHICLE SHUT OFF AND LOST ALL POWER. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS INSTRUCTED TO BRING THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE SEVERAL DAYS. INITIALLY, THE DEALERSHIP INFORMED ME IT WAS NOT ABLE TO LOCATE A PROBLEM. THE DEALERSHIP KEPT THE VEHICLE A FEW EXTRA DAYS TO FURTHER INSPECT THE VEHICLE. DURING THIS TIME, THE DEALERSHIP INFORMED ME THE VEHICLE LOST POWER WHILE IT WAS TESTING IT AS WELL. THE DEALERSHIP DISCOVERED A BURNT TERMINAL IN THE FUSE BOX. THE DEALERSHIP REPLACED THE FUSE JUNCTION BLOCK, AND MY WIFE PICKED THE VEHICLE UP FROM THE DEALERSHIP ON SEPTEMBER 23, 2014. ON OCTOBER 13, 2014, LESS THAN THREE WEEKS AFTER THE VEHICLE WAS PURPORTEDLY REPAIRED, THE VEHICLE AGAIN SHUT OFF AND LOST ALL POWER WHILE MY WIFE WAS BACKING OUT OF THE DRIVEWAY. THE POWER RETURNED WITHIN A FEW SECONDS. *TR

• 09/24/2023· SEAT BELTS,AIR BAGS

  I originally did front end collision repairs on this GM vehicle and I had to originally replace the front passenger seatbelt. I went through 3 apparent good used ones for replacement and all of them have had their fair share of difference from acting up. One of them seemed to work but every now and then the airbag light would come on due to seatbelt. Replaced it with another and frequently the airbag light would come off and on than the last one installed. The 3rd replacement seems to work but airbag light would come on again, not as frequent and would only shut off if seatbelt is pulled and retracted purposely by hand. I am not seeing a short or a wire problem but the seatbelt is not working properly and I believe GM has failed to produce quality front passenger seatbelts. Even all three of the seatbelt would not fully retract on their own without pushing it in by hand.

• 09/17/2018· STEERING

  WHILE DRIVING MY 2013 BUICK ENCLAVE, I MADE A LEFT TURN INTO THE STOP AND SHOP SUPERMARKET ENTRANCE WHEN I FELT THE STEERING WHEEL BECOME VERY HARD TO TURN, SECONDS AFTER IT WENT BACK TO BEIN NORMAL. THIS ALL HAPPENED WHILE A YOUNG LADY WAS IN THE CROSS WALK. NO ONE WAS HURT, BUT I DON'T WANNA IT TO GET TO THAT EITHER.

• 09/03/2023· UNKNOWN OR OTHER

  Ac issue causing it hot to be in vehicle in this hot drought we are in. Ac blows hot indicating that there is a leak in the system of Freon. This needs to be fixed as I was researching I found many others complaint of the same year 2013 Buick enclave having the same issue. In the south it is too hot and not safe for anyone to be in a vehicle with out a working ac and costly to find issues to fix the entirety of the ac in a vehicle to fix. Please help!

• 08/27/2026· AIR BAGSCrash

  The contact owned a 2013 Buick Enclave. The contact stated that while driving at 35 MPH and attempting to make a right turn around a curve, the driver-side curtain airbag deployed unexpectedly and struck the contact's left temple, causing the contact to lose consciousness. While unconscious, the contact's foot remained depressed on the accelerator pedal, causing the vehicle to crash into a ditch, at which point the front passenger-side and rear driver-side and passenger-side airbags also deployed. Medical attention was required. The contact sustained an injury to the left temple, head pain, and pain extending from the left side of the neck into the shoulder blade. A police report was not filed. The vehicle was towed to Burleson Towing Service and was deemed a total loss by the insurance company. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000.

• 08/26/2014· ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE CAR IS IN MOTION (AROUND 35-40 MPH) THE STABILITRAK, ABS, A/C, BLIND-SPOT MONITOR SHUTS OFF; SPEEDOMETER, GAS GAUGE, BATTERY GAUGE ON DASHBOARD ALL GO DOWN TO ZERO (EVEN WHEN CAR IS MOVING); ENGINE IS STILL RUNNING, BUT VEHICLE DOES NOT RESPOND WHEN ACCELERATOR IS APPLIED. IF ENGINE IS TURNED OFF AND ALLOWED TO REST A MINUTE OR TWO AND THEN RESTART IS TRIED, IT EITHER DOES NOT START AT ALL OR IT WILL START, BUT WILL NOT MOVE OVER 20 MPH (JUST ENOUGH TO GET OFF THE ROAD.) IF ALLOWED TO REST @10 MINUTES, ENGINE WILL START AGAIN, DASHBOARD IS FUNCTIONAL, BUT ENGINE SERVICE LIGHT REMAINS ON. ACCELERATION SEEMS "SLUGGISH" WHEN DRIVING AFTER THIS EVENT, BUT CAN GET UP TO @50MPH. HOWEVER, THE FIRST TIME THIS HAPPEN AND THE CAR GOT UP TO 50MPH, THE ELECTRICAL SYSTEM FAILED AGAIN (AS DESCRIBED ABOVE) BUT I COULD "COAST" HOME, THANKFULLY. THE WEATHER IS IN 80S SO A/C IS ON EVERY TIME THIS HAPPENS (SO FAR). THIS SEEMS TO ONLY HAPPEN ON SHORT TRIPS (5 TO 20 MILE TRIPS SUCH AS FOR SHOPPING, ERRANDS, ETC.). IT HAS NOT HAPPENED (YET) ON LONGER TRIPS. THE FIRST TIME THIS HAPPENED, THE GM SERVICE REP SAID "CONFIRMED SES LIGHT ON WIRE HARNESS OUT OF FIREWALL MAKING CONTACT ON A/C LINES. HAS RUB-THRU ON WIRE. REPOSITION WIRE AND RESEAL." AFTER 1 MONTH (1,243 MILES), THE SAME EXACT INCIDENT HAPPENED AGAIN. GM SERVICE REP THIS (SECOND) TIME SAID THERE ARE A LOT OF "COMMUNICATION CODES" THAT INDICATE COMMUNICATION FAILURES. GM SERVICE REP IS STILL INVESTIGATING ISSUE. THERE IS A SERVICE BULLETIN ALREADY FOR THIS PROBLEM (OR ONE LIKE IT): TSB REF# PI-1202, NHTSA REF# 10055394. *TR

• 08/21/2024· AIR BAGS

  The contact owns a 2013 Buick Enclave. The contact stated that the air bag warning light was illuminated. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,000.

• 08/02/2024· POWER TRAIN,ENGINE

  Check engine light illuminated due to transmission clutch not being adequate in manufacturing. Transmission causes motor to shudder due to clutches slipping. Whether in automatic or manual, when accelerating in low RPM, the entire car begins to shudder instead of downshifting. Transmission has been replaced twice, with no corrections. Happens every time the car is driven.

• 07/17/2014· SEAT BELTS

  GM IS DOING THE RECALL FOR CHAFING AFFECTING THE STEEL CABLE (14V266000 OR 14187) THE RUBBER SLEEVE MY DEALER INSTALLED IS AGGRESSIVELY CHAFING WORSE THAN BEFORE, EVEN ON THE PASSENGER SIDE, WHICH BARELY GETS ANY USE. IT APPEARS THE FIX IS WORSE THAN BEFORE ... THE PLASTIC AROUND THE SEAT IS EASILY TEARING AWAY THE SLEEVE (AFTER ONLY A FEW WEEKS) AND WILL DIRECTLY AFFECT THE SEAT BELT. SOMEONE COULD GET KILLED, AND PEOPLE ARE PROBABLY NOT CHECKING SINCE THEY THOUGHT THE RECALL SOLVED THE PROBLEM... I HAVE PHOTOS OF THE PROBLEM IS YOU WANT, AND I CALLED GM ON 6/17/14 ... 800-462-8782 .. A CUSTOMER SERVICE REP TOLD ME THEY CAN ONLY KEEP FIXING IT THIS WAY. I ASKED HER TO ESCALATE MYREPORT SINCE THE FIX COULD (ALSO) GET SOMEONE KILLED AND SHE SAID SHE CAN'T ESCALATE THIS TYPE OF PROBLEM. WHAT????? *TR

• 07/15/2019· EXTERIOR LIGHTING

  THE DAYTIME RUNNING LIGHTS HAVE FAILED. THE PASSENGERS SIDE FAILED SEVERAL YEARS AGO AND I HAD IT REPLACED. A YEAR LATER IT FAILED AGAIN BUT I WAS NOT GOING TO PAY $1500 TO REPLACE IT. THE DRIVERS SIDE RECENTLY FAILED. I LITERALLY WATCHED IT HAPPEN AS THE VEHICLE WAS PARKED AND RUNNING WHILE I WAS APPROACHING IT. NOW THEY ARE BOTH NOT FUNCTIONING. THESE ARE LEDS AND SHOULD LAST LONGER THAN ORDINARY LIGHTS.

• 07/15/2015· STEERING,SUSPENSION,POWER TRAIN

  THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART.

• 07/15/2015· STEERING,SUSPENSION,POWER TRAIN

  THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART

• 07/11/2014· ELECTRICAL SYSTEMFire

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THE HEATER OVERHEATED AND AS A RESULT, THE CONTACT SUSTAINED A BURN TO THE FOOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE DID NOT OVERHEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

• 07/04/2017· STEERING

  LOSSES POWER STEERING AT LOW RPM

• 06/21/2018· ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAILURE STARTED ABOUT 95 K MILES AND GETTING WORSE WITH TIME. SO FAR THE ENGINE HAS NOT SHUT OFF.

• 06/21/2016· WHEELS

  MY ORIGINAL MICHELIN LATITUDE TOUR 255/60R 19 WAS RECALLED. HOWEVER MY DOT IS OFF BY MAYBE 8 MONTHS. ISSUE WAS DEFECT INSIDEWALL. PERFORATION ETC. I HAVE THE WEXACT SAME ISSUE YET MY PRODUCTION DATES ARE NOT INCLUDED. PLEASE HELP ME. THESE ARE ORIGINAL INSALLED TIRES AND MY CAR HAS 19,1000 MILES AND ALL 4 TIRES HAVE THIS SAME SEVERE CRACKING ON ALL SIDEWALLS. MICHELIN WONT CONSIDER TO INCLUDE MINE IN THE RECALL BECAUSE THEY SAID ONLY THE NUMBER FROM 1913 TO 2113 ARE IN THE RECALL. I HAVE THE SAME ISSUE WITH MY SAME BRAND TYOE TIRES TOO. I CANNOT AFFORD TO SPEND $1000 ON TIRES (WHICH HAS THE SAME DEFECT BUT HAVE NOT BEEN RECALLED. PLEASE HELP

• 06/19/2017· STRUCTURE

  POWER LIFT GATE SUDDENLY FALLS. MOVES TO THE TOP AND THEN SIMPLY FALLS CLOSED, ON YOU. STATIONARY.

• 06/16/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALPINE BUICK GMC (8120 W TUFTS AVE, DENVER, CO 80123 (720) 746-2697), BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO ALPINE BUICK GMC SEVERAL TIMES. THE AIR BAG WARNING INDICATOR FAILURE WAS SERVICED, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT ALL PREVIOUS AIR BAG FAILURES WERE SERVICED PER A WARRANTY. THE WARRANTY EXPIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT ONLY OFFERED TO PAY FOR PART OF THE REPAIRS SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000...UPDATED 07/24/17 *BF *CN

• 06/15/2016· ELECTRICAL SYSTEM

  RADIO WILL HAVE A LOUD AND SCARY POP WHEN PUT REVERSE. THE RADIO/NAVIGATION SCREEN WILL GO BLACK AND THEN RETURN. THIS HAS HAPPENED TWICE IN THE LAST FOUR MONTHS.

• 06/12/2019· FUEL/PROPULSION SYSTEM

  I PURCHASED A NEW BUICK ENCLAVE IN 2013. AT 116,000 MILES, MY CAR ALL OF SUDDEN DECELERATED WHILE ON THE HIGHWAY. I WAS ABLE TO GET OFF THE ROAD BUT IT WOULD NOT ACCELERATE PAST 35 MPH. I MANAGED TO GET IT HOME BY TAKING STREET SIDE. WHEN I ATTEMPTED TO TAKE INTO THE DEALER THE NEXT DAY, IT WOULD START, SPUTTER AND THEN CUT OFF. I HAD IT TOWED TO THE DEALER. THE DEALER ADVISED ME THERE WAS AN ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE DEALER ADVISED ME WHEN THEY ATTEMPTED TO INSTALL, IT BROKE. I LOOKED ON LINE AND READ THAT GM HAS BEEN MADE AWARE OF ISSUES WITH THE HIGH PRESSURE FUEL PUMPS IN ITS BUICKS, AMONG OTHER CARS. I CALLED THE GM COMPLAINT LINE. GM ADVISED ME THAT BECAUSE MY CAR WAS OUTSIDE OF WARRANTY THEY WOULD NOT PAY FOR THE REPAIR. MY CONCERN IS THAT IF THEY KNEW OF THE ISSUE OR NOW HAVE REASON TO KNOW OF THE ISSUE, WHY WOULD GM NOT BE REQUIRED TO MITIGATE DAMAGE AND PAY FOR THE REPAIR OR SOME PORTION THEREOF.

• 06/07/2022· ELECTRICAL SYSTEM,ENGINE

  Engine stalled multiple times while driving. Fuse box under hood loose and threw a code P1682. Only threw code once. No other warnings. Engine just cuts off with power til to dash and other dash components.

• 06/02/2018· EXTERIOR LIGHTING

  REAR DRIVER AND PASSENGER SIDE TURN SIGNAL/BRAKE LAMPS KEEP BLOWING EVERY 5-6 MONTHS. ALMOST LIKE CLOCK WORK, THE PASSENGER SIDE LAMP BLOWS AND WITHIN 5-6 DAYS THE DRIVER SIDE LAMP BLOWS. HAVE TRIED DIFFERENT BRANDS/TYPES OF LAMPS TO NO AVAIL. ISSUE BEGAN IN 2016 AND HAVE REPLACED BOTH LAMPS 5-6 TIMES. PLACE APPROXIMATELY 4,000 - 5,000 MILES ON VEHICLE ANNUALLY. DEALER NOT AWARE OF ANY PROBLEMS BUT SEEMS TO BE A GM PROBLEM BASED ON OWNER COMPLAINTS ON MESSAGE BOARDS. NOT SURE IF RELATED TO AN ELECTRICAL ISSUE BUT HAVE ALSO REPLACED BOTH HID HEADLIGHTS AND REAR AC BLOWER MOTOR.

• 05/30/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

• 05/26/2022· STEERING,ENGINE,ELECTRONIC STABILITY CONTROL (ESC)

  Vehicle has been to GM dealership many times for problems related to reduced engine power, stabilitrack, and traction control issues. Dealer replaced relay switches, problem appeared to be fixed. While driving on a busy road, engine power reduced, stabilitrack, and traction control warnings illuminated. Car reduced speed nearly causing an accident while driving and power steering failed. Police needed to help remove car from roadway. ECM replaced, appeared fixed for awhile. While driving on Highway 54, same warnings illuminated and car slowed itself from 60mph to under 30mph. Numerous complaints can be found about the 2013 Buick Enclave and other years and this problem. I believe it will cause an accident and kill someone one day, if it hasn't already. Class action suit was even filed, and unfortunately dismissed. I'm afraid to drive my car. It is at the dealership AGAIN and we've only owned it since February 2022.

• 05/26/2022· STEERING

  Hard to turn steering wheel when braking, parking, and completely stopped. No leaks and fluid is full.

• 05/26/2017· UNKNOWN OR OTHER

  I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

• 05/18/2020· AIR BAGS

  IT KEEPS HAPPENING. THE SERVICE AIRBAG LIGHT COMES ON SEVERAL TIMES DURING THE YEAR. NO SERVICE CODE TO REPAIR!!! TO FIX WE KEEP DISCONNECTING THE BATTERY AND RECONNECTING WHY IS THIS A RECALL ON SOME MODELS AND NOT ON OTHERS. *TR

• 05/17/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. THE DEALER (CROWN ACURA GREENSBORO, 3908 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9847), WHO SOLD THE VEHICLE TO THE CONTACT, INDICATED THAT THE TRANSMISSION FLUID NEEDED TO CYCLE THROUGH THE SYSTEM. HOWEVER, THE VEHICLE CONTINUED TO HESITATE AND RIDE EXTREMELY ROUGH AS IF IT WOULD STALL FREQUENTLY. AN APPOINTMENT WAS MADE WITH FLOW BUICK GMC - GREENSBORO (1205 BRID FORD PKWY, GREENSBORO, NC 27407, (336) 777-6503) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 138,000.

• 05/09/2019· STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.

• 05/07/2017· POWER TRAIN,ENGINE

  I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANGER TO ME. PLEASE INVESTIGATE THIS MATTER FOR ME, I DO NOT HAVE A PHOTO TO UP LOAD OF THIS INCIDENT. MY NUMBER IS: [XXX]. [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

• 04/27/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.

• 04/14/2014· ELECTRICAL SYSTEM

  WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

• 04/10/2019· AIR BAGS

  THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO INDEPENDENT AUTO SERVICE SHOP THEN THE DEALERSHIP, NEITHER COULD FIND ANYTHING WRONG WITH THEM. I WAS TOLD TO KEEP MOVING MY DRIVER SIDE SEAT UP AND BACK EVERY SO OFTEN...THAT MIGHT GET IT TO GO OFF. SERIOUSLY, THAT IS WHAT DEALERSHIP TOLD ME. SO, DURING OIL CHANGE I ASKED AUTO SHOP TO TAKE A LOOK AT SERVICE AIR BAG ISSUE. THEY SAID NO COMPUTER CODE CAME UP, SO I NEED TO TAKE IT TO THE DEALERSHIP. NOW I'M LEFT WITH A CAR THAT MIGHT KILL ME IN A CRASH, AND MY BEST BET TO SURVIVE CRASH IS TO 'TRICK' SENSOR BY MOVING MY DRIVER SEAT ' BACK AND FORTH EVERY SO OFTEN!'