Safety ratings
2013 BMW X3 Xdrive28i SUV AWD
- Lane departure warningOptional
- Forward collision warningOptional
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (7)
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 13V454000 · 26/09/2013
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
- CHILD SEAT:LATCH STRAPCampaign 16V333000 · 23/05/2016
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.
Risk: Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.
Fix: BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGSCampaign 13V570000 · 15/11/2013
BMW of North America, LLC (BMW) is recalling certain model year 2013 X3 xDrive 28i/35i vehicles manufactured February 11, 2013, through February 27, 2013. Due to a production process error, the tear seam on the instrument panel was not manufactured correctly.
Risk: In the event of a crash, the air bag could improperly deploy, thereby reducing the effectiveness of the air bag's protection and increasing the risk of injury to the front passenger. In addition, parts or fragments from the air bag system could strike and injure the front passenger or other vehicle occupants.
Fix: BMW has notified owners and dealers will replace the instrument panel, free of charge. The recall began on December 11, 2013. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMPCampaign 24V608000 · 13/08/2024
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
Fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 24V527000 · 11/07/2024
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Fix: The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
- AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULECampaign 17V495000 · 08/08/2017
BMW of North America, LLC. (BMW) is recalling certain 2012-2013 BMW X3 xDrive28i, X3 xDrive35i, and M6 Convertible vehicles and 2013 M6 Coupe vehicles. The affected vehicles have a driver's frontal air bag inflator that may have been improperly welded.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator housing could separate from the base plate and result in metal striking the vehicle occupants, potentially resulting in serious injury or death.
Fix: BMW will notify owners, and dealers will replace the driver's front air bag module, free of charge. The recall began October 6, 2017. Owners may contact BMW customer service at 1-800-525-7417.
- SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGSCampaign 14V627000 · 07/10/2014
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.
Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Fix: BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
Most-reported areas
- ENGINE147
- POWER TRAIN60
- ELECTRICAL SYSTEM29
- SERVICE BRAKES19
- FUEL/PROPULSION SYSTEM16
- UNKNOWN OR OTHER14
- ENGINE AND ENGINE COOLING13
- VEHICLE SPEED CONTROL12
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/27/2022· ENGINE
The vehicle (at 102k mileage) failed to start at the heavy traffic interaction without any warning signs, and was then towed to a local BMW shop. A mechanic found the broken timing chain guard with many debris of plastic guard recovered from the engine during repairing. A total cost to replace the timing chain was $3685.05. The vehicle had oil change at a local BMW dealership about 6 months before the incident.
- 12/26/2019· AIR BAGS
WARNING LIGHT REVEALED THAT PASSENGER SIDE FRONT AIRBAG IS FAULTY AND REQUIRES REPLACEMENT.
- 12/20/2016· ENGINE
TIMING CHAIN MALFUNCTION/ENGINE FAILURE
- 12/16/2016· AIR BAGS
THIS MESSAGE JUST KEEP POPPING UP ON THE SCREEN "PASSENGER RESTRAINT SYSTEM MALFUNCTION." PASSENGER AIRBAGS INDICATED AS OFF EVEN THE PASSENGER SEAT IS OCCUPIED. I HAD CONTACTED BMW CUSTOMER RELATIONS, AND THERE WAS A RECALL FOR AIRBAG SENSOR ISSUE BUT NOT INCLUDING THE MODEL X3.
- 12/16/2014· ENGINE
FIRSTLY APPROXIMATE INCIDENT DATE IS APPROXIMATE AND MAY BE OFF. ITS JUST BEEN OVER 2 YEARS I HAVE OWNED THIS BMW AND I HAVE KEPT MY BMW FOR CHECK ENGINE ERROR REPAIR FOR 4 TIMES AT STEVENS CREEK BMW. 3 TIMES OUT OF THIS 4 HAS BEEN BETWEEN JUNE 2014 TO TILL DATE. ONCE AGAIN THE CHECK ENGINE ERROR IS ON WHICH MAKES IT THE 5TH TIME. AT THIS POINT I DON'T THINK THIS BMW IS RELIABLE AND I DON'T HAVE THE ENERGY AND PATIENCE TO KEEP TAKING APPOINTMENTS AND GETTING SUCH ERRORS FIXED ON MONTHLY BASIS. I DON'T INTEND TO KEEP USING THIS VEHICLE AND GETTING IT FIXED ON MONTHLY BASIS. ITS GOOD THAT MY BMW IS STILL UNDER THE 4 YEAR COVERAGE BUT IF THIS WASN'T AVAILABLE THEN I WOULD HAVE INCURRED HUGE EXPENSES ON MONTHLY BASIS TO GET THESE ERRORS FIXED. GETTING THE SAME ERROR ON REPEATED BASIS PROVES THAT THIS BMW HAS A MANUFACTURING DEFECT. BMW CUSTOMER RELATIONS ISN'T HELPING ME ON THIS. THEY ARE JUST WASTING TIME SAYING WE ARE GETTING REPORTS FROM DEALER AND AWAITING THE BMW WESTERN REGIONAL TEAM TO LOOK INTO THIS. THE LAST CHECK ENGINE LIGHT CAME ON DURING THANKSGIVING BREAK AND I TOOK AN APPOINTMENT WITH STEVENS CREEK BMW FOR 12/03/2014. ON 12/02/2014 THE CHECK ENGINE LIGHT DIDN'T COME ON. I CHECKED WITH STEVENS CREEK BMW AND THEY SAID SINCE THE CHECK ENGINE LIGHT ISN'T ON WE CAN'T DIAGNOSE THE REASON WHY IT HAD SWITCHED ON SO PLEASE DON'T BRING IN THE BMW AS WE WONT BE OF ANY HELP. SO I DIDN'T BRING MY BMW TO DEALER WORKSHOP. BASED ON THIS BMW REGIONAL MANAGEMENT HAS DENIED LOOKING INTO MY CASE AND SAID WE CAN'T PROVIDE ANY ASSISTANCE. *TR
- 12/12/2016· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT THE WARNING INDICATORS FLASHED FOR THE OIL PRESSURE LOW AND DRIVE TRAIN, AND THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE VEHICLE STARTED TO COAST AND RANDOMLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METAL SHAVINGS WERE IN THE OIL. FURTHER DIAGNOSTIC TESTING WAS REQUIRED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO A SECOND INDEPENDENT REPAIR SHOP FOR FURTHER TESTING. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
- 12/11/2023· ENGINE
The timing chain guide broke while I was driving on the highway. The broken guide did not allow oil to lubricate the engine which destroyed the engine. BMW settled a class action lawsuit several years ago due to the premature failure of the primary and secondary timing chain assemblies for N20 & N26 engines. The time limit has expired for me to file a claim. However, owners of these vehicles should have been notified of this documented and potentially extremely hazardous problem. My guess is that there are thousands of these vehicles on the road with this defective part that could suddenly cause the engine to cease working, resulting in an accident that could cause injury or death.
- 12/10/2020· ENGINE
BOUGHT 2013 BMW X3 WITH ABOUT 90,000 MILES ON IT. IN 2/2020 HAD ENGINE OIL PRESSURE LOW LIGHT COME ON AND TOOK TO BMW DEALERSHIP. THEY COULD NOT IDENTIFY A PROBLEM OTHER THAN A MINOR LEAK AND SUGGESTED REPLACING GASKET; IF OIL LIGHT CONTINUED TO COME ON TO BRING IT BACK AND NEXT OPTION WOULD DRAINING OIL/INSPECTING OIL PUMP WITH CAMERA; ALSO MADE COMMENT REGARDING NEEDING TO POSSIBLY REPLACE TIMING CHAIN BUT DUE TO COST WAS THE LAST OPTION. THE BMW STAFF DID NOT MAKE ME AWARE OF WHAT I LATER BECAME AWARE OF... BMW X3 HAVING ISSUES WITH THE CHAIN GUIDE, LATER LEADING TO TIMING ISSUES/ENGINE FAILURE. THE LIGHT CAME ON AGAIN SO I TOOK THE CAR TO AN INDEPENDENT SHOP THAT SPECIALIZES IN FOREIGN CARS. THEY COULD NOT SEE ANYTHING MAJOR AFTER NUMEROUS TEST DRIVES; ENGINE CLEANER WAS ADDED; OIL CHANGED. LIGHT WOULD COME ON OCCASIONALLY (ONCE EVERY MONTH); WOULD PULL OVER, WAIT FOR CAR TO COOL DOWN AND RESTART... NO LIGHT RETURNED. TOOK CAR FOR ANOTHER OIL CHANGE AND MECHANIC REPORTED NOT EVEN SEEING THE ERROR CODES WHEN DIAGNOSTIC COMPLETED? DROVE FOR ANOTHER SEVERAL MONTHS UNTIL LATE OCTOBER, EARLY NOVEMBER WHEN CODES STARTED BACK ON OCCASION. IN NOVEMBER, HAD LEFT THE CAR IDLING TO FOR QUICK STOP AND WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY, THE CAR STALLED. IT SOUNDED LIKE IT WANTED TO START BUT WOULD NOT. WAS 1/2 IN DRIVEWAY AND 1/2 OUT INTO ROAD BLOCKING TRAFFIC. WAS ABLE TO GET PUSHED OUT OF ROAD; STILL WOULD NOT START. TOWED- MECHANIC REPORTED TIMING CHAIN HAD SLACK, CAUSING TIMING ISSUE AND ENGINE TO STOP. MECHANIC ALSO DID RESEARCH ON PROBLEM AND LOCATED CLASS ACTION SUIT. AFTER RESEARCHING REALIZED THERE WERE WARNING SIGNS AND IF BMW DEALER WOULD HAVE BEEN UP FRONT ABOUT WHAT WAS ALREADY KNOWN (TIMING CHAIN GUIDE ISSUES); THE PARTS COULD HAVE BEEN REPLACED 8.5 MONTHS AGO WITHOUT CAR SUDDENLY STOPPING. LUCKILY LOCAL AND NOT ON HIGHWAY WHILE DRIVING 65 MILES AN HOUR.
- 12/08/2025· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
The contact's daughter owns a 2013 BMW X3. The contact stated that the vehicle was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact took the vehicle to the dealer for the recall repair; however, the dealer found no signs of contamination and installed a water pump connector cap. The contact stated that a month after the repair, the engine was overheating while idling, and there was while smoke coming from the engine with an unknown warning light on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic, where the water pump and the battery were replaced. The mechanic informed the contact that the water pump connector cap was faulty and had caused the failure. The contact was reminded by his wife of the water pump recall and that the connector cap was replaced due to the recall. Despite the repair, the vehicle shut off soon after starting the vehicle. Due to the failure, the vehicle was towed to a BMW specialist, who discovered that an antifreeze leak had caused corrosion of several electrical wires inside the engine. The specialist informed the contact that the vehicle needed two engine wiring harnesses, an engine computer, and an IVM (Integrated Supply Module). The manufacturer was notified of the failure, and the contact filed paperwork online to be reimbursed for the repairs made to the vehicle. The manufacturer denied the reimbursement because the vehicle had been serviced by an independent mechanic and not a dealer. The vehicle was not repaired. The failure mileage was approximately 100,000.
- 12/08/2021· ENGINE
The contact's daughter owns a 2013 BMW X3. The contact stated that while her daughter was driving 30 MPH, the vehicle stalled as the engine malfunction warning message appeared on the instrument panel. Due to the failure, the contact's daughter had the vehicle towed to the dealer where they performed a diagnostic test and diagnosed the vehicle with engine failure. The contact's daughter then had the vehicle towed to an independent mechanic who also diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.
- 12/06/2020· POWER TRAIN,UNKNOWN OR OTHER,ENGINE
THE VEHICLE HAS BEEN TO SHOP 2 TIMES.1ST DRIVETRAIN LIGHT CAME ON AND CAR WOULD SLOW DOWN IN THE MIDDLE OF THE HIGHWAY.THEN IT WOULD TOTALLY STOP. 2ND TIME IT DID THE SAME THING EXCEPT OIL PRESSURE LIGHT CAME ON SAYING PRESSURE TOO LOW AND IT STOPPED RIGHT THERE IN THE MIDDLE OF THE STREET. NOW THE OIL PRESSURE LIGHT COMES ON EVERY TIME I DRIVE IT. I'M AFRAID IT WILL STOP IN THE MIDDLE OF THE HIGHWAY AGAIN.
- 12/04/2021· POWER TRAIN
low oil pressure light then Drivetrain malfunction light came on car completely shut off, no steering, no control very hard to get it to the side of the road. Would not go into neutral for tow, had to be dragged onto a tow truck bed. BMW knows of this problem with the PLASTIC drivetrain, BMW still refusing to recall this car, or engine. MANY COMPLAINTS ONLINE!!! CLASS ACTION LAWSUIT APPARENTLY IN PROCESS. I replaced the engine in this car, now 2 years later same DRIVETRAIN problem. Told car needs another engine. Why should the little guy have to deal with this cost and danger!! BMW should stand up and recall this car 2013 x3.
- 12/04/2018· ENGINE
VEHICLE HAD POOR ACCELERATION WHEN DRIVING ON THE ROAD. BROUGHT IT INTO BMW SERVICE CENTER AND WAS INFORMED THAT THE TIMING CHAIN AND OIL CHAIN HAD FAILED AND I NEEDED A NEW ENGINE. NO PRIOR PROBLEMS BEFORE THIS. ONLY 90000 MILES ON THE VEHICLE.
- 12/03/2025· ENGINE
While driving my 2013 BMW X3 xDrive28i under normal conditions, a “drivetrain malfunction” warning suddenly appeared, immediately followed by a “low oil pressure” warning. Within seconds, the engine lost all power and shut off completely while the vehicle was in motion. I had to coast and steer the car off the roadway and push it to safety with the help of others. My safety and the safety of other drivers were at risk due to the sudden and complete loss of propulsion in active traffic. An independent BMW-trained service center confirmed that the engine suffered catastrophic internal damage caused by failure of the timing chain system. This timing chain defect is well documented in BMW’s N20 engines and is the subject of a class action lawsuit. The vehicle is now completely undriveable and remains at the repair facility. Engine replacement is the only option and is estimated between $12,000–$15,000, far exceeding the value of the vehicle. The failed engine and vehicle are available for inspection upon request. The problem has been reproduced and confirmed by an independent BMW specialist. BMW has not yet inspected the vehicle, although I did call and report to BMW North America. They have not responded to my numerous calls and outreach. No police or insurance representatives have inspected it because there was no collision, just sudden engine failure. There were no symptoms before the incident. The drivetrain and oil pressure warnings appeared only moments before the engine shut down. I had no opportunity to safely exit traffic before the vehicle lost power completely. This sudden failure due to a known engine defect presents a significant safety concern.
- 12/02/2020· ENGINE
I BOUGHT THIS PRE-OWNED VEHICLE (A) BECAUSE IT WAS A BMW THAT WAS KNOWN TO BE OF SUPERIOR WORKMANSHIP AND MECHANICAL EXPERTISE, AS HERALDED BY BMW MEDIA, AND (B) BECAUSE IT WAS IN EXCELLENT CONDITION WITH SUPERIOR SERVICE RECORDS ' CARFAX NOTED 'NO ISSUES REPORTED' DURING ITS ENTIRE LIFE ON NEW MEXICO ROADWAYS: 105,508 MILES. MY VEHICLE DROVE PERFECTLY, WITH NO ISSUES, UNTIL APPROXIMATELY 4:00 PM ON OCTOBER 14, 2020, WHEN, AT 110,839 MILES, WITH NO WARNING OF AN ISSUE OF ANY KIND, THE ENGINE EXPERIENCED A CATASTROPHIC FAILURE, CAUSING ME TO QUICKLY SEARCH FOR A PLACE TO PULL OVER IN A CONGESTED AREA. I HAD BEEN TAKING MY GRANDSON TO A LESSON AND WAS LUCKY WE WEREN'T INJURED OR WORSE. IRONICALLY, ALTHOUGH IT WAS OBVIOUS THE VEHICLE WAS EXPERIENCING MASSIVE FAILURE, THE MESSAGE ON THE COMMUNICATIONS MODULE SAID, 'CONTINUE TO DRIVE CAREFULLY.' I HAD THE CAR DELIVERED AN TO A LONG-TIME, AWARD-WINNING, HIGHLY RESPECTED BMW MECHANIC. HIS ANALYSIS INDICATED THAT THERE WAS NO REPAIR AVAILABLE FOR MY CAR, AS THE PLASTIC GUIDE ASSEMBLY FOR THE PRIMARY TIMING CHAIN WAS MADE OF A DEFECTIVE POLYCARBONATE MATERIAL THAT BECAME BRITTLE AND BROKE APART, CREATING DEBRIS THAT LODGED IN THE CRANKSHAFT DRIVE SPROCKETS. THIS DEBRIS CAUSED THE PRIMARY CHAIN TO SKIP, LETTING THE CAMSHAFTS AND CRANKSHAFT FALL OUT OF SYNC, WHICH DESTROYED THE ENGINE. BOTTOM LINE: I WOULD HAVE TO COMPLETELY REPLACE THE N20 ENGINE TO THE TUNE OF $11,163.81 (AT BMW $15K OR MORE). THERE IS A LESS EXPENSIVE OPTION: AN ENGINE WITH AT LEAST 70K MILES. PROBLEM IS, IT HAS A 70K MILE TIMING CHAIN. SO, IT WOULD HAVE TO BE REPLACED AND ONLY HAS A ONE YEAR OPTION, AS OPPOSED TO TWO YEARS. BMW AMERICA WILL DO NOTHING TO HELP, EVEN THOUGH THEY'VE KNOWN ABOUT THE ISSUE SINCE 2012, WHICH IS FRAUDULENT, BASED ON WHAT I'VE SEEN FROM CLAIMANTS WITH THE SAME ISSUE ONLINE!
- 11/26/2019· ENGINE
CAR WAS IN MOTION ON A SUBURB ROAD WHEN DASHBOARD LIGHT UP WITH 'DRIVETRAIN MALFUNCTION'.TIMING CHAIN BROKE AND DAMAGED THE ENGINE. THE CAR STOPPED IN THE MIDDLE OF ROAD ON AN INCLINE, BLOCKING THE TRAFFIC THAT COULD CAUSE ACCIDENT. VEHICLE ODO WAS 84666. THERE IS A TSB SI B11 03 17 ON THIS ISSUE, BUT THE WARRANTY EXPIRED AT 7 YEARS / 70,000 MILES.
- 11/25/2015· ENGINE
TL* THE CONTACT OWNS A 2013 BMW X3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
- 11/22/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact stated while driving approximately 40 MPH, the vehicle stalled. The contact stated that the engine overheating warning light was illuminated. The contact stated that there was an abnormal odor in the cabin of the vehicle. The contact was unable to restart the vehicle. The contact had the vehicle towed to the dealer. The dealer diagnosed the vehicle and determined that low oil pressure had damaged the engine and the entire engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact related the failure to the recall. The failure mileage was approximately 139,000.
- 11/16/2017· EXTERIOR LIGHTING
TAIL LIGHTS WILL FAIL WITH NO WARNING LIGHT OR MESSAGE DISPLAYED IN DASH BOARD. X3'S EQUIPPED WITH HID HEADLAMPS COME WITH FOUR LED TAIL LAMPS. IN EACH LAMP, THERE IS A CIRCUIT BOARD THAT WILL FAIL DUE TO POOR QUALITY CONTROL (THE RESISTORS AND/OR CAPACITORS WILL GET DETACHED FROM CIRCUIT BOARD) , THEREFORE, THE LAMPS WILL STOP WORKING. USUALLY, WHEN LIGHTS BURN OUT, THE DASH WARNS THE DRIVER, BUT NOT FOR THIS FAILURE. THE OWNER COULD BE DRIVING AT NIGHT WITH NO TAIL LAMPS, AND IT COULD LEAD TO A REAR END COLLISION
- 11/15/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 11/13/2020· ENGINE
2013 X3 28I-DRIVETRAIN MALFUNCTION I HAD AN ISSUE YESTERDAY. 2013 X3 28I; 67K MILES. NO WARNING. ON EXPRESSWAY CAR FEELS LIKE ITS LOSING POWER SO I SLOW DOWN TO PULL TO SIDE. DRIVETRAIN MALFUNCTION WARNING COMES ON AS CAR IS DYING. HAD IT TOWED TO CLOSEST SHOP, NOT BWM. THEY SAY TIMING CHAIN TENSIONER FAILED AND LIKELY DID EXTENSIVE DAMAGE TO ENGINE. SHOP IS QUOTING $2500 TO REPLACE THE TENSIONER TO SEE IF ENGINE IS SHOT? ONCE THEY CONFIRM ENGINE IS DEAD $10K FOR REPLACEMENT ?? CAR IS OUT OF WARRANTY. ANY HELP MUCH APPRECIATED. THANKS
- 11/13/2019· ENGINE
WE EXPERIENCED A COMPLETE ENGINE FAILURE WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40 MILES PER HOUR ON A CITY STREET. WE RECEIVED A "DRIVETRAIN MALFUNCTION" WARNING, SOMETHING THAT WE HAVE RECEIVED INTERMITTENTLY OVER THE PAST YEAR, WHICH WAS PREVIOUSLY DIAGNOSED AS A MINOR ISSUE. WE NOTICED A CHANGE IN ENGINE NOISE AND PERFORMANCE, WHICH WAS UNUSUAL. WHILE ATTEMPTING TO BRING THE CAR TO A BMW DEALERSHIP FOR SERVICE, A "LOW OIL PRESSURE" WARNING CAME ON AND THE ENGINE QUIT APPROXIMATELY 10 SECONDS LATER. I WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT, WHERE WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSED IT AS A FAILURE OF THE TIMING CHAIN GUIDES AND ADVISED US THAT THE ENGINE NEEDED TO BE REPLACED. THANKFULLY, WE WERE OPERATING UNDER THE FAVORABLE CONDITIONS TO SAFELY STOP THE VEHICLE; HOWEVER, THE FAILURE IS SUDDEN AND POTENTIALLY DANGEROUS. THROUGH RESEARCH, WE NOW KNOW THAT THIS IS A COMMON PROBLEM WITH THE ENGINE FOR THIS PARTICULAR YEAR AND MODEL. WE ATTEMPTED TO RESOLVE THE ISSUE WITH BMW NORTH AMERICA. THEY ARE AWARE THAT THIS IS A COMMON PROBLEM AND WERE UNWILLING TO PROVIDE ANY ASSISTANCE.
- 11/12/2019· ENGINE
TL* THE CONTACT OWNS A 2013 BMW X3. WHILE THE CONTACT'S FIANC WAS DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF. ALSO, 'DRIVE TRAIN MALFUNCTION, DRIVE MODERATE SPEED' WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO BILL DODGE AUTO PARK (888-464-1978, LOCATED AT 2 SAUNDERS WAY, WESTBROOK, ME 04092) WHERE IT WAS DIAGNOSED THAT THE VALVE COVER WAS CRACKED AND NEEDED TO BE REMOVED TO INSPECT THE TIMING CHAINS. THE TECHNICIAN STATED THAT THE ENGINE MAY NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
- 11/12/2018· ENGINE
DRIVING THE CAR ON THE HIGHWAY WHEN THE SCREEN ON THE CAR FLASHES A 'DRIVETRAIN MALFUNCTION ERROR', NO PRIOR ISSUES OR WARNINGS AND IT SAID TO DRIVE MODERATELY, NO OTHER WARNING OR TO STOP. I PULLED INTO THE NEAREST DEALER WHICH WAS LESS THAN A MILE AWAY AND TURNED THE CAR OFF, THE SERVICE MANAGER CAME OUT AND TRIED TO TURN THE CAR BACK ON AND COULDN'T, SO THEY REPLACED THE BATTERY AND WERE ABLE TO START IT EXCEPT THEY COULDN'T GET THE CAR OUT OF PARK, THE CAR WAS FLAT BEDDED TO THE BMW DEALER AND AFTER A MONTH THEY LET ME KNOW THAT MY CAR HAD COMPLETE ENGINE FAILURE DUE TO THE TIMING CHAIN BREAKING WHICH CAUSED THE 'CATASTROPHIC ENGINE FAILURE'. I HAVE READ HUNDREDS IF NOT THOUSANDS OF OTHER STORIES THAT MIRROR MY EXPERIENCE TO A TEE, SOME HOWEVER WERE NOT AS LUCKY AS I WAS TO BE ABLE TO GET OUT OF THE MIDDLE OF THE HIGHWAY/ROAD BEFORE THEIR CAR COMPLETELY LOCKED UP AND DID NOT MOVE. BMW ADMITS THAT THESE CARS HAVE ISSUES WITH THE TIMING CHAIN MATERIAL THEY USED, WHICH HAPPENS TO BE PLASTIC; HOWEVER, DUE TO THE COST OF REPLACING ALL OF THESE PARTS IN THE KNOWN CARS THAT THEY WOULD COST BMW NA MORE $500 MILLION. IF THE NHTSA DOES NOT STEP IN AND FORCE THEM TO FIX THESE FAULTY PARTS THEY WILL END UP HAVING ONE OF THESE BMW'S WITH THE N20 OR N26 ENGINES FAIL WHILE DRIVING ON A ROAD AND SOMEONE IS GOING TO END UP GETTING KILLED BECAUSE OF IT. BMW IS HIDING THE SEVERITY OF THESE FAILURES IN THEIR PARTS AND BECAUSE NOBODY HAS DIED OR FACED AN INJURY THEY WILL NOT TAKE THE INITIATIVE AND ISSUE A RECALL, THEY JUST EXTENDED THE WARRANTY FOR THE REPLACEMENT OF THESE PARTS FOR AN ADDITIONAL 10K MILES BECAUSE THEY KNOW THE PLASTIC TIMING CHAIN LASTS ON AVERAGE TO ABOUT 70K WHICH IS WHY THE WARRANTY IS NOW FOR 7 YEARS/70K MILES OR WHICHEVER COMES FIRST. IN CLOSING, MY CAR ENGINE FACED ENGINE FAILURE AND COMPLETELY SEIZED AT 77K MILES.
- 11/11/2018· POWER TRAIN,ENGINE
FAULTY TIMING CHAIN AND GUIDES. BMW IS ALREADY AWARE OF THIS ISSUES WITH THE N20 TYPE OF ENGINE AND EXTENDED OUT A WARRANTY MANY OF THE VEHICLES BUT MOST OF THE TIMING CHAIN FAIL JUST AFTER THE 70K MILE LIMIT IMPOSED IN THE EXTENSION. BMW OFFERED ME NO HELP IN THIS MATTER AND I HAD TO PAY OUT OF POCKET FOR A REPAIR ON A VEHICLE THAT SHOULD HAVE BEEN REPAIRED.
- 11/10/2024· POWER TRAINCrash
As I was backing up, my car suddenly accelerated. I was shocked and tried to brake as fast as I could. I did slow down, but still hit a car that was parked nearby. This happened at a gas station. I did have the codes read, but nothing showed up. There were no warning indicators. At first I thought it was a driver error on my part, but after a great deal of thought and internet searching, I believe this to be car issue. I do have the surveillance security camera video from the gas station.
- 11/08/2025· UNKNOWN OR OTHERFire
The car experienced major issues and nearly stalled while driving. It was pulled off a road into a driveway where it caught fire and burned to the ground. No recall information was ever sent to my house. Very dangerous occurrence. We are lucky that no one was hurt.
- 11/06/2022· POWER TRAIN,ENGINE
On July 15, 2022, my 2013 BMW X3 i28 broke down on the NYS Thruway; I reside in Fort Lauderdale; I've owned the Vehicle for a year and a half, have serviced it at BMW of Fort Lauderdale, and actually had it In to change a lightbulb and make sure all was good. It was towed to Towne BMW in Williamsville, NY, as I was in town visiting family. I purchased the car from Carvana in November 2020; the extended warranty was only effective for a year, and I was shopping for a new one. My Vehicle looks brand new; its garage is stored and well maintained per manufacturer recommendations. The Vehicle only just hit 70,383 miles, since I transport it on the autotrain when I head north for a few months. Towne BMW said they found the problem it was the battery, I pay the $685.78, plus the $300 in towing charges I made it across the street from the service center, and it stopped again I am still trying to figure out how a vehicle that was in excellent condition the day before is now dead? My Vehicle is sitting in my sister's driveway just outside of Buffalo NY with a dead engine. I have a rare genetic syndrome so trying to do everything is killing me; I almost had a heart attack from this ordeal. I still owe on the Vehicle. I contacted BMW of NA; This 2013 X3 come to find out was the worst year yet. There was a class action filed against them, which has expired, Currently this year alone there are an additional 134 vehicles I was able to find on the web, yet we all experienced just the same and in the end a dead engine. When I contacted BMW NA told him the situation, and he gave me a runaround; oh I'll contact the dealership and find the reason, and maybe out of good faith we can provide you with a new engine; I have all his crap emails trying to stall for as long as he could. Towne BMW won't even return my calls, I asked them for a list of the diagnostics they completed, and I received nothing. I had to tow the Vehicle to a german specialis so they could tell me the engine was seize
- 11/06/2017· SEATS
2013 BMW X3. CONSUMER WRITES IN REGARDS TO POSITION OF FRONT SEAT HEAD RESTRAINTS. *LD THE CONSUMER STATED THE POSTION OF THE HEAD RESTRAINTS WERE UNCOMFORTABLE AND PAINFUL. UPDATED 11/06/2017*JS
- 11/05/2018· ENGINE
DRIVE TRAIN LIGHT CAME ON AS I WAS ON PARKWAY AND CAR LOST POWER GOING FROM 55 TO 30 MPH. INFORMED THAT THERE IS A TIMING CHAIN ISSUE
- 11/04/2021· POWER TRAIN,ENGINE
April 22, 2021 (87181 Odometer Out) Virginia Inspection. Passed. Recommended replacement of front rotors and brake pads. July 22, 2021 (87989 Odometer Out) Oil Change, tune up if needed, front rotors and brake pads replaced. Did not reset vehicle computer: hood light as well as brake light came on over the next week. August 5, 2021 Brought back to repair shop. Computer reset (88148 Odometer Out). Aug 13, 2021 Driving approx 45 miles per hour when the engine cut out, I narrowly pulled over but not quite out of the road--error message: Drivetrain Malfunction, "Drive Moderately. Maximum drivetrain out put not available. Consult Service Center." Dangerous section of road, traffic, extremely hot and humid, with thunder storms. Turned the car off and tried to start, error message flashed, "No service since 2015." Towed first to repair station who performed the recent maintenance on the vehicle. They did not look at the vehicle until several days later. When they did, they informed it was the camshaft position sensor. And further, that the sensor would have to be replaced (@$700) so that the car could start and then they would recheck for the problem. Without a car for several weeks. August 17, 2021 had the car towed to a shop suggested by a neighbor. There, the owner/mechanic stated that he could see glimpses of the "guide" (timing chain), that it was broken and suggested I have it seen by a BMW-specific shop to make the repair. I located a shop in Winchester VA and had it towed there. Confirmed it was the timing chain. 10/19/21 Picked up. Total charge: $3796.19. I found that this was a known issue and the owner confirmed. However, the fix was only extended to 7 years/70K miles. I bought this car from a dealer in 2015. I was never informed of this known issue; not from the Dealer, the service shop, or BMW notification(s) via email or other. The break down and the multiple negative impacts caused could have been avoided.
- 11/03/2017· ENGINE AND ENGINE COOLING
EMISSIONS PROBLEM AND REDUCED ENGIN POWER PROBLEM. BMW 2017 X3 ISSUE: WORN WASTE GATE VALVE/REPLACE TURBOCHARGER AND OIL FEED LINE TO THE TURBOCHARGER JULY 11, 2017: MILEAGE =79998/80008. ENGINE/SERVICE LIGHT ON. BMW DEALER CHECK, VEHICLE TEST, REPLACED VACUUM HOSE, TEST DROVE 10 MILES, NO WARNING. TJH ADVISED WARRANTY EXPIRED. SERVICE CHARGE= $168.42 AUG 10, 2017: MILEAGE = 81700. BMW CHECK ENGINE LIGHT DIAGNOSTICS, AIR PRESSURE TOO LOW, TURBOCHARGER WASTE GATE SHAFT WORN. TJH ADVISED WARRANTY EXPIRED. SERVICE CHARGE = $125. AUG 10, 2017:MILEAGE = 81700. BMW OBSERVATION: WASTE GATE SHAFT WORN. SERVICE NEEDED: REPLACE TURBOCHARGER AND ENGINE OIL FEED LINE TO THE TURBOCHARGER. WARRANTY EXPIRED. SERVICE FEE = $4,111.50 CALIFORNIA AND STATES THAT FOLLOW CALIFORNIA EMISSIONS LAW, SUCH AS PA, REQUIRE WARRANTY ON TURBOCHARGER TO BE EXTENDED TO 100,000 MILES.
- 11/02/2018· POWER TRAIN
STOPPED AT A STOP SIGN IN A RESIDENTIAL AREA, WARNING LIGHT CAME ON INDICATING A DRIVERTRAIN PROBLEM, CAR LOST POWER. RESTARTED CAR; WOULD ONLY MOVE SLOWLY (AT 20-30MPH). COMPUTER RECOMMENDED DRIVING MODERATELY. LATER GOT THE PROBLEM FIXED BY LOCAL DEALER. ABOUT 5 MONTHS LATER, SAME ISSUE OCCURRED. STARTED CAR AT WORK TO DRIVE HOME. SAME WARNING LIGHT CAME ON INDICATING THE SAME ISSUE. CAR WOULD MOVE ONLY AT UP TO 30MPH. LUCKY BOTH TIMES THE PROBLEM CAME UP AT LOCAL STREETS. IF ON HIGHWAY, CATASTROPHIC CONSEQUENCES WOULD OCCUR.
- 10/31/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEMFire
The contact owned a 2013 BMW X3. The contact stated while driving 45 MPH, there was smoke coming from the engine compartment and the vehicle suddenly lost automotive power. The contact exited the vehicle and discovered a fire on the water pump. The fire spread throughout the entire vehicle causing major cosmetic damage. No warning light was illuminated. The vehicle was towed to an auto body shop where it was determined that the vehicle was totaled. The contact was notified that the VIN was included in the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- 10/30/2020· ENGINE
TIMING CHAIN FAILURE AS I WAS DRIVING ON THE FREEWAY. COMPLETE ENGINE SHUT DOWN. ENGINE HAS TO BE REPLACED.
- 10/29/2020· ENGINE
ION OCT 27, 2020 WHILE DRIVING MY VEHICLE ACCOMPANIED BY MY WIFE, ON A LOCAL STREET IN THE VICINITY OF LAKE ZURICH, IL, A 'DRIVETRAIN MALFUNCTION' MESSAGE FLASHED ON THE DASHBOARD AND THE VEHICLE WENT INTO PARK MODE. I COULD NOT GET THE ENGINE TO RESTART AND HAD IT TOWED TO THE NEARBY BMW SERVICE CENTER. THE NEXT DAY, THE SERVICE ASSOCIATE SENT ME AN ESTIMATE, INFORMING THAT THERE WAS A CATASTROPHIC ENGINE FAILURE. BOTH THE ENGINE AND THE TURBOCHARGER NEED TO BE REPLACED WITH THE COST FOR SUCH AMOUNTING TO SOME $18000 + TAXES! THE VEHICLE ONLY HAS 73000 MILES AND I WAS TOLD BY THE SERVICE ASSOCIATE THAT I HAPPENED TO BE JUST UNLUCKY THAT THIS HAPPENED AND IT WAS NOT DUE TO ANYTHING I HAD DONE (OR OMITTED TO DO BY WAY OF ROUTINE MAINTENANCE). LOOKING AT ALL SUCH SIMILAR COMPLAINTS FOR THE 2013 MODEL YEAR FOR BMW X3, THERE IS OBVIOUSLY A DESIGN ISSUE WITH THE ENGINE AND ASSOCIATED COMPONENTS. I AM ALSO PARTICULARLY THANKFUL IT HAPPENED ON A SIDE STREET BEFORE I GOT ON TO THE HIGHWAY. THIS IS A HUGE SAFETY ISSUE AND BMW MUST BE HELD TO ACCOUNT FOR NOT ISSUING A RECALL OR CHANGING THEIR SERVICE PROCEDURES TO MITIGATE THE EFFECTS OF THE PROBLEM.
- 10/28/2024· ENGINE,FUEL/PROPULSION SYSTEM
I had a terrible BMW X3 (2013) Engine timing chain failure leading to Engine failure (known BMW X3 N20 engine time chain and engine coolant pump defect). The Car is non drivable and had to be towed to BMW Cleveland dealership and should be available for inspection. While driving on busy [XXX] , suddenly showed “low coolant” indicator and yellow engine light which turned red after sometime and the car stalled complelely on the road that caused huge safety risk for me the driver and incoming traffic. Had to call 911 to help manage incoming traffic and help with towing the car to the dealership. Dealership reported engine timing chain and pump failure and recommending replacing them along with total engine replacement at a cost of $21000. There is also an open recall for this car, which was not fixed by the dealership (NHTSA Recall Number 24V608: ENGINE COOLANT PUMP) and I was told there is no remedy for this available. Due to the severe damage to car owing to faulty engine coolant pump and engine timing chain, I request NHTSA to order a recall and fix of all defective BMW 2013 X3 engines, coolant and fuel pumps by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 10/26/2020· STEERING,ENGINE,FUEL/PROPULSION SYSTEM
TWICE NOW WHILE DRIVING THE CAR IT JUST COMPLETELY STOPPED. NO WARNING AT ALL. JUST CAME TO A COMPLETE STOP AS I WAS DRIVING. THERE WERE NO WARNING LIGHTS, JUST HAPPENED. THE FIRST TIME WAS ON A BUSY ROAD, THE SECOND WAS ON A MUCH LESS BUSY STREET CLOSE TO MY HOME. I HAD IT FIXED TO THE TUNE OF OVER $3000 THE FIRST TIME A YEAR AND A HALF AGO. NOW MY MECHANIC IS TELLING ME THAT IT IS THE TIMING CHAIN AND OIL PUMP DRIVE AND THAT WILL BE A VERY EXPENSIVE FIX. I AM BESIDE MYSELF. IF THIS HAD HAPPENED ON A BUSY HIGHWAY, LORD KNOWS WHAT WOULD HAVE HAPPENED BUT IT COULD'VE BEEN SOMETHING VERY CATASTROPHIC AND HORRIFIC. I AM A SINGLE MOTHER AND A WIDOW AND WITH THE PANDEMIC, I WAS OUT OF WORK FOR MANY MONTHS. I DO NOT KNOW WHAT I AM GOING TO DO BUT I CANNOT AFFORD TO FIX THIS CAR FOR SEVERAL THOUSANDS OF DOLLARS.
- 10/24/2020· POWER TRAIN
AT 85000 MILES DRIVETRAIN MALFUNCTION LIGHT CAME ON. COULDN'T GET CAR TO CONTINUE DRIVING. MECHANIC EXPLAINED THE DIAGNOSIS SHOWED A TIMING CODE. THIS IS THE 5TH TIME CAR WAS IN THE SHOP SINCE THE PURCHASE FROM CARVANA ON JULY 2ND 2020. TOLD A NEW ENGINE IS NEEDED..
- 10/23/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
The contact owns a 2013 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- 10/22/2020· POWER TRAIN,ENGINE
MY 2013 X3 JUST DEAD ON ME IN MIDDLE OF HIGHWAY, ON MY WAY TO WORK, WITHOUT AND AHEAD NOTICE, IT WAS JUST NOT EVEN 30 SECONDS SIGN OF "OIL PRESSURE LOW" THEN CHECK ENGINE LIGHT ON, CAR WAS SHAKING, IT TOTALLY LOST THE POWER, I CALLED ROAD SERVICE TO TOW IT TO DEALERSHIP. WHEN I CALLED THE BMW SERVICE CENTER, THE GIRL JUST TOLD ME TO CLAM DOWN, DOESN'T NEED BE UPSET. I WAS SUPER UPSET, NEVER EXPECT TO DRIVE A CAR SUDDENLY DEAD IN MIDDLE OF HIGHWAY, IT COULD EASILY GET ME KILLED, OR CAUSE SERIOUSLY CAR ACCIDENT. IT WAS HAPPENED LAST MAY (2019), AT MILEAGE 88K, TWO OPTIONS: TRADE IT IN FOR $2K OR FIX IT $11,500 WITH REPLACE NEW ENGINE. I END PAID IT ALL FROM MY OWN POCKET. IT IS JUST ONE YEAR LATER, THE WARNING SIGN ON FOR " DRIVETRAIN MALFUNCTION, DRIVE MODERATELY, MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE" SENT IT TO DEALERSHIP, I WAS TOLD THE TURBO NEED REPLACE, QUOTE FOR $5500... HOW COULD BMW SOLD THOSE POOR DESIGNED CRAP TO THEIR CUSTOMER, THE ISSUES JUST ONE AFTER ANOTHER, VERY DISAPPOINTED, SUCH SHAME ON BMW, I WOULD NOT BUY ANY BMW ANYMORE
- 10/22/2020· POWER TRAIN
WHILE DRIVING ON THE HIGHWAY IN HEAVY TRAFFIC, A LIGHT CAME ON AND SAID SOMETHING ABOUT OIL PRESSURE ETC. I COULDN'T READ EVERY WORD, I HAD TO KEEP MY EYE ON THE ROAD. I PULLED TO THE SIDE OF THE ROAD BUT THE CAR STOPPED RUNNING AND I BARELY MADE IT TO THE BERM. IT WAS TOWED BY AAA TO A SERVICE STATION WHO DIAGNOSED THAT IT "JUMPED TIME" AND THAT WAS A KNOWN PROBLEM WITH THIS CAR. THE ENGINE WILL HAVE TO BE REPLACED.
- 10/20/2020· ENGINE
I HAVE A 2013 BMW X3 WITH 100,110KM ON IT. ON OCTOBER 15, I WAS DRIVING NORMALLY, AND I GOT A MESSAGE ON MY DASH SAYING THERE WAS A 'DRIVETRAIN MALFUNCTION'. AFTER A FEW MINUTES, THE MESSAGE WENT AWAY AND LOW ENGINE OIL PRESSURE WARNING AND THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE SLOW DOWN AND CAME TO A STOP AND AT THE END LOCKED TO PARKING POSITION BY ITSELF. I HAD TO GET MY VEHICLE TOWED TO A MECHANIC WHO DIAGNOSE AND CONFIRM IT IS TIMING CHAIN FAILING AND SAID THAT THIS ISSUE IS A KNOWN PROBLEM WITH THIS MODEL OF BMW VEHICLE. I CALLED BMW CANADA THE FOLLOWING MORNING AND WAS TOLD TO GET IT CHECKED OUT BY PERFORMANCE BMW WHICH IS NEARBY DEALERSHIP. THE DEALERSHIP TOLD ME THE DIAGNOSE RESULT OF OIL PUMP CHAIN GUIDES BROKE AND TIMING CHAIN FAILURE AND ALSO TOLD ME THAT MY VEHICLE'S WARRANTY EXPIRED A FEW MONTHS AGO. BECAUSE OF THE PANDEMIC, I ALMOST NEVER DROVE THIS CAR SO IF I DROVE NORMALLY, THIS ISSUE WOULD HAVE COME UP MUCH SOONER, PROBABLY BEFORE THE WARRANTY EXPIRED. I WOULD LIKE TO REQUEST AN EXTENSION OF MY WARRANTY TO COVER THIS ISSUE AS I READ ONLINE THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE MODEL (BECAUSE OF THE PLASTIC FRAME FOR THE TIMING CHAIN AND OIL PUMP CHAIN). WHEN IT'S A COMMON ISSUE, BMW SHOULD MAKE A RECALL! SOMEBODY MIGHT GET KILLED SOONER OR LATER IF THE ENGINE FAIL HAPPEN ON BUSY TRAFIC HIGHWAY!!!!
- 10/19/2015· UNKNOWN OR OTHER
THE BATTERY OF THE VEHICLE DRAINS EVEN WHEN IT IS NOT RUNNING. THE BATTERY GETS SO DRAINED THAT IT CANNOT BE RECHARGED AND NEEDS TO BE REPLACED.INITIALLY THE SERVICE MAN KEPT TELLING ME THAT I HAD LEFT SOMETHING ON AND THAT IS WHY THE BATTERY DRAINED. BUT SOMEONE TOLD ME OFF THE RECORD THAT IT IS POSSIBLE THAT THE COMPUTER SYSTEM DID NOT SHUT DOWN PROPERLY AND THAT WAS DRAINING THE BATTERY AND SINCE I WAS NOT DRIVING A LONG DISTANCE (I DRIVE APPROX 25 MILES TOTAL EACH DAY), THAT WAS NOT ENOUGH TIME FOR BATTERY TO RECHARGE. THE CAR MAKES WEIRD NOISES WHEN THE ENGINE HAS BEEN TURNED OFF FOR HOURS AND IT IS PARKED IN THE GARAGE INDICATING SOMETHING IS STILL RUNNING. THINGS THAT I WAS TOLD TO DO TO ENSURE THAT THIS DOES NOT HAPPEN AGAIN IS TO LOCK THE CAR WHEN IN THE GARAGE, TO NOT RUN IT IN ECO MODE WHICH TURNS OFF THE ENGINE IF STOPPED FOR A LONG DURATION (LET'S SAY AT A TRAFFIC LIGHT), SINCE I AM NOT DRIVING IT LONG DISTANCE.ECO MODE IS ONE OF THE SELLING POINTS FOR THIS CAR FOR FUEL EFFICIENCY AND NOW I AM BEING ASKED TO TURN THAT OFF. MY CAR IS ONLY 2 YEARS OLD AND I HAD TO ALREADY CHANGE THE BATTERY. BECAUSE OF THIS ISSUE THE VEHICLE AUTOMATICALLY WENT INTO PARK ON TWO SEPARATE OCCASIONS WHEN I WAS STOPPED AT A RED LIGHT, WHICH IS VERY RISKY AND MAY CAUSE AN ACCIDENT. THERE ARE MULTIPLE COMPLAINTS ABOUT THIS ON THE INTERNET. I REQUEST YOU TO PLEASE INVESTIGATE THIS ISSUE. I HAVE ASKED THE DEALERSHIP FOR SYSTEM REPORT WHEN THE CAR WAS TOWED IN BECAUSE IT WOULD NOT START (EVEN THOUGH IT HAD BEEN JUMP STARTED THE PREVIOUS NIGHT), BUT SO FAR I HAVE NOT RECEIVED ANYTHING.
- 10/18/2021· ENGINE
Driving on the highway, low oil pressure light came on, indicating to slow down. Pulled over to shoulder and as I try to move again, Drivetrain malfunction sign came on. Car engine stalled. Would not restart. Was told by mechanic that catatrophic engine failrue occured and needed to replace engine entirely.
- 10/09/2019· STEERING
UPON START UP THERE IS NO POWER ASSIST FOR 5-20 SECONDS. THIS STARTED TO OCCUR AT APPROX 60 THOUSAND MILES. DIAGNOSED AS FAILING EPS STEERING RACK.
- 10/09/2018· POWER TRAIN,ENGINE
AT APPROX. 60,200 MILES, I WAS DRIVING DOWN A SECONDARY ROAD, MOVING AT ABOUT 45 MPH AND RECEIVED THE DRIVE TRAIN WARNING AND AS I WAS PULLING OVER, I RECEIVED THE LOW ENGINE PRESSURE WARNING. I WAS ABLE TO PULL OVER AND TURN OFF THE ENGINE AND HAVE MY VEHICLE TOWED.
- 10/08/2020· FUEL/PROPULSION SYSTEM
SMELLED GASOLINE WHEN THE CAR WAS RUNNING. TOOK IT TO THE SERVICE FACILITY. THEY DISCOVERED THAT THE NUT ON THE PIPE CONNECTING THE HIGH PRESSURE FUEL LINE FOR CYLINDER 3 HAD CRACKED, LEAKING FUEL ALL OVER THE TOP OF THE ENGINE INCLUDING INTO THE WELLS CONTAINING THE IGNITION COILS AND SPARK PLUGS. THE CRACK ON THE NUT IS VISIBLE ON THE ATTACHED PHOTO. WHEN THE WENT TO REPAIR IT, ANOTHER NUT CRACKED IN A SIMILAR FASHION. THIS IS A SERIOUS FIRE HAZARD SPRAYING FUEL ALL OVER A HOT ENGINE.
- 10/07/2025· ENGINE
I own a 2013 BMW X3 equipped with the N20 engine. After approximately 17 months of ownership and only around 11,000 miles of normal driving, the vehicle suffered a sudden and complete engine failure without warning. The independent diagnostic determined the failure was due to a timing chain and oil pump drive chain defect, which is a well-documented issue in BMW N20 engines. This defect has been acknowledged by BMW through Technical Service Bulletin SI B11 03 17 and the national class action settlement Bang v. BMW of North America. The defect causes premature wear and eventual breakage of the timing chain components, resulting in catastrophic engine damage. My vehicle is now inoperable, and the cost to repair exceeds $7,500 — far more than the vehicle’s value. There were no prior warning lights, noises, or messages. This sudden engine failure creates a safety risk, as the vehicle could lose power unexpectedly while driving. No authorized BMW dealer had ever performed timing chain replacement on this vehicle, and the issue was not disclosed at the time of sale. I am filing this complaint so NHTSA is aware of the widespread nature and serious safety implications of this defect.
- 10/07/2013· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKES
MY COMPLAINT IS SIMILAR TO THE FOLLOWING: QUOTE NHTSA ID NUMBER: 10546733 THE ISSUE IS WHEN YOU STEP ON THE BRAKE THE ENGINE RACES AND THE CAR CONTINUES TO MOVE FORWARD. IT DOESN'T MATTER HOW HARD YOU PRESS ON THE BRAKE YOU STILL GO FORWARD. END QUOTE BRAKE AND ACCELERATOR PEDALS CAN BE ENGAGED SIMULTANEOUSLY, PARTICULARLY IN HARD BRAKING THIS 4D 4X4 XDRIVE 28I (AND NEVER HAPPENED WITH OUR THREE PREVIOUS BMWS, WHICH WERE SEDANS). BRAKE PEDAL APPLICATION TRAVEL CAN EASILY FALL UNDER THE DISTANCE TO THE FLOOR OF UNAPPLIED ACCELERATOR PEDAL. TRAVELING THAT DISTANCE THE ACCELERATOR CAN SIMULTANEOUSLY BE DEPRESSED. BMW FACTORY INSPECTION FOUND NOTHING OUT OF SPEC. I CAN ONLY CONCLUDE IT'S A DESIGN DEFICIENCY, A CONDITION TYPE BMW NEVER ADMITS, EVEN IF IT CORRECTS THE CONDITION LATER. *TR