2013 Acura ILX

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2023· ENGINE

  engine failure

• 12/20/2018· EXTERIOR LIGHTING,TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE VEHICLE WAS STARTED, THE HEADLIGHTS ILLUMINATED DOWNWARDS AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CARBONE SUBARU OF TROY (800 HOOSICK RD, TROY, NY 12180, 518-312-4300) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 12/16/2020· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  MY CAR WAS IN MOTION I WAS DRIVING ON A MAIN STREET AND THEN MY CAR SUDDENLY BROKE DOWN. I HAD NO PRIOR LIGHTS ON. THE VEHICLE BEGAN SHAKING, MY CHECK ENGINE LIGHT BEGAN FLASHING AND THE REST OF THE LIGHTS ON THE DASHBOARD BEGAN FLASHING WITH THE CODE P0202, AND COULD NOT ACCELERATE PAST 3 MPH. I WAS IN THE MIDDLE OF THE STREET AND IT TOOK ME OVER 20 MINUTES TO PULL INTO A GAS STATION THAT WOULD NORMALLY TAKE 5 MINUTES, I DON'T KNOW HOW I EVEN MADE IT TO THE STATION WITHOUT PUSHING THE CAR MYSELF. I HAD TO TOW IT DIRECTLY TO THE ACURA DEALERSHIP. I HAVE OWNED THE CAR LESS THAN 2 YEARS AND HAVE HAD NO PRIOR ISSUES. ACURA NOTIFIED ME IT WAS MY FUEL INJECTOR AND COILS AFTER RUNNING THE DIAGNOSTIC. I HAD TO PAY $1,200 OUT OF POCKET BECAUSE MY WARRANTY EXPIRED. I WAS NOTIFIED THAT THIS WAS A COMPLETE PARTS ISSUE, A RARE OCCURRENCE, THERE WAS NOTHING I COULD HAVE DONE, THIS WAS A MANUFACTURING ISSUE. THEN I RECEIVED A CALL FROM ACURA AFTER THE PARTS WERE REPLACED THAT THEY FRIED OUT THE PCM-THE COMPUTER OF THE CAR. THEY STATED MY CAR WAS NOT DRIVEABLE UNTIL THE PCM WAS REPLACED AND THAT IT DID NOT SHOW IN THE DIAGNOSTIC UNTIL THEY REPLACED THE PARTS. SO NOW, A PARTS FAILURE LED TO AN ELECTRICAL FAILURE. THEY TOLD ME THERE WAS NOTHING LISTED IN THE SERVICE BULLETIN BECAUSE THIS WAS NOT A COMMON ISSUE. I HAD TO PAY AN ADDITIONAL $1,100 NOW TOTALING TO A $2,200 UNPRECEDENTED OUT-OF-POCKET EXPENSE FOR A MANUFACTURER FAILURE. THIS IS TERRIFYING BECAUSE MY CAR WAS WORKING COMPLETELY FINE, DRIVING SMOOTHLY, AND OUT OF NOWHERE WITHOUT ANY INDICATION GAVE OUT ON ME, PLACING MY LIFE IN DANGER. SUSPICIOUSLY ENOUGH, DURING THIS TIMEFRAME, I GET A NOTIFICATION OF A RECALL ON MY VEHICLE FOR A STOP SALE RELATED TO DRIVESHAFT CORROSION WHICH COULD CAUSE MY CAR TO STOP. WHAT IF THIS IS THE ISSUE THAT CAUSED THE OTHER PROBLEMS?

• 12/07/2021· AIR BAGSCrash

  The contact owned a 2013 Acura ILX . The contact stated that while driving approximately 40 mph, the vehicle in front of her suddenly stopped. The driver depressed the brake pedal however, was unable to stop in time and crashed into the rear of an unknown Audi. The air bags did not deploy. The contact sustained injuries to the chest, neck, and head. The driver believes the impact knocked her unconscious. The contact stated she was in pain and had to seek medical attention. A Police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The insurance company deemed the vehicle a total loss. The manufacturer was contacted however, no further assistance was provided. The approximate failure mileage was 91,000.

• 11/25/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  2013 ACURA ILX VEHICLES. IF THE MANUAL OR POWER DOOR LOCK IS ACTIVATED WHILE AN INTERIOR FRONT DOOR HANDLE IS BEING OPERATED BY AN OCCUPANT, THE CABLE CONNECTING THE INTERIOR DOOR HANDLE TO THE DOOR LATCH MECHANISM MAY BECOME LOOSE AND MOVE OUT OF POSITION. THERE IS A POSSIBILITY THAT THE CABLE CAN MOVE FAR ENOUGH OUT OF POSITION TO PREVENT THE DOOR FROM PROPERLY LATCHING.

• 10/24/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Hi - My driver's side door keeps unlocking and registering as if I am opening it as I am driving. I've attempted to have this fixed (stopped unlocking for about a year) but it has started back up within the last month. It's now come to my attention that upon searching for safety recalls on my car, that there was a recall back in 2012 (12V338000) on my car for what sounds exactly like the issue I've been having. I have an appointment to get Driveshaft Corrosion (20V-770) recall fixed on 11/6, but they do not have the other safety recall associated with my VIN number. Therefore, they are refusing to look at it without payment. I would hate to have to pay for a temporary fix again and I am extremely concerned that I cannot drive my vehicle without it unlocking and am really hoping this reaches the right audience. I am looking for assistance in having this resolved. Thank you!

• 10/22/2024· AIR BAGS

  The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.

• 10/21/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS

  THE LIGHT ON MY 2013 ILX ARE BEING FOGGY AND SHOW DIMINISH LIGHT . DOOR LATCH ACTS UP SOMETIMES AS WELL- IT LOCK AND THEN IT DOES NOT UNLOCK. PASSENGER AIRBAG ALWAYS IS OUT OF WACK- IT SAYS THAT THEY ARE OFF THEN ON...

• 10/17/2013· TIRES,WHEELSCrash

  WHILE DRIVING ON THE HIGHWAY, THE "CHECK TIRE PRESSURE" LIGHT CAME ON. I THEN PROCEEDED TO SLOW DOWN IN ORDER TO MAKE IT SAFELY TO THE NEXT GAS STATION OR REST STOP . ON ANY OTHER OCCASION, I WOULD HAVE PULLED OVER ON THE SIDE OF THE ROAD, BUT HIGHWAY SIGNS HAD INDICATED THAT NO STOPPING ON THE SIDE WAS ALLOWED. ALTHOUGH I WAS ATTEMPTING TO SAFELY REMAIN IN CONTROL OF THE VEHICLE, WITHIN 20 MINUTES MY CAR STARTED TO LOSE CONTROL AND FORCEFULLY SWERVED OFF THE HIGHWAY, CAUSING THE CAR TO RAPIDLY ROLL OFF OF THE SIDE OF THE HIGHWAY. IT SEEMED THAT THE TIRE HAD SEPARATED FROM THE RIM SPONTANEOUSLY, WITHOUT ANY INDICATION OF AN INCREASED WARNING FROM THE CAR'S INFORMATION / WARNING SYSTEM. *TR

• 10/13/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/07/2019· STEERING

  THE ELECTRONIC POWER STEERING WENT OUT WHILE I WAS DRIVING CAUSING THE STEERING TO BE VERY STIFF AND HARD TO CONTROL.

• 10/05/2024· SUSPENSION,POWER TRAIN,EXTERIOR LIGHTING

  Luz de faros delanteros poca vicibilidad

• 09/29/2019· SERVICE BRAKESCrash

  THE BRAKE FAIL STOPPING THE CAR WHILE DRIVING OFF THE HIGHWAY VIA EXITING RAMP, RAMP TRAFFIC WAS BUMPER TO BUMPER SLOW AT THE MOMENT AND MY CAR JUST ACCELERATE FROM A STOP, THE CAR SLIDE AHEAD AND HIT THE FRONT CAR.

• 09/25/2018· SUSPENSION,EXTERIOR LIGHTING

  REAR LIGHTS STOPPED WORKING. I HAVE BREAK LIGHTS AND TURN SIGNAL BUT NO REAR LIGHTS. FRONT SUPENSION (OR SOMETHING UP FRONT)MAKES BOUNCING NOISE AT 45K ON THE VEHICLE.

• 09/21/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

• 09/20/2022· UNKNOWN OR OTHER

  The car jerked while braking and then gave the code p1440. The ima light, check engine light, and brake light all came on. The car feels like it is dragging and does not have the same power. The battery is no longer charging nor is it indicating the battery is being used. It continues the have a jerk at rhe end of braking. It seems there is an extension warranty for certain Vins of this same year and make but mine is not included even though it has having the same problem

• 09/05/2016· AIR BAGS

  TAKATA RECALL: STATUS AS 09/05/16 "REMEDY NOT YET AVAILABLE ". THIS IS AN UNACCEPTABLE LENGTH OF TIME FOR ISSUE RESOLUTION. PROVIDE REMEDY BY 09/30/16.

• 08/30/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION IN MARCH OF 2016 REGARDING NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/28/2024· POWER TRAIN

  Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.

• 08/27/2019· AIR BAGS

  I BELIEVE MY VIN # SHOULD BE INCLUDED IN THE RECALL FOR DRIVERS AIR BAG. I HAVE HAD THE DRIVERS AIR BAG FIXED JAN 2019 AND NOW WILL HAVE TO HAVE IT FIXED IN A COUPLE WEEKS AS THE AIR BAG LIGHTS ARE GOING ON AGAIN FOR THE DRIVERS AIR BAGS. I SEE THERE ARE RECALLS FOR 2013 ACURA ILX BUT FOR SOME REASON MY VIN # IS NOT COMING UP. PLEASE INVESTIGATE FURTHER.

• 08/18/2014· SUSPENSION

  I WENT OVER A MINOR BUMP ON A FREEWAY, A ROUTE THAT I OFTEN TAKE BY MYSELF, BUT THIS TIME I HAD 2 PASSENGERS WITH ME. THERE WAS NO HOLE ON THE FREEWAY, JUST A VERY SMALL INCLINE. AFTER DRIVING OVER IT, WE LITERALLY SHOT UP ON OUR SEATS, THE TOP OF OUR HEADS HITTING THE ROOF. THERE WAS ZERO DAMPENING EFFECTS. THIS WAS A SCARY EVENT. I TYPICALLY DRIVE BY MYSELF GOING TO WORK AND COULD FEEL A VERY ROUGH RIDE OVER MINOR ROAD BUMPS. WITH PASSENGERS IN TOW, THE RIDE OVER THESE BUMPS BECOME UNBEARABLE. *TR

• 08/14/2019· VISIBILITY/WIPER

  I'M MOTION THE WIPER BLADES WILL EITHER STOP OR START WITHOUT PROMPTING. THE MOTOR IS DYING . THERE IS NO REPLACEMENT AT THIS TIME WHICH POSES A THREAT TO WIPERS NOT BE ACCESSIBLE DURING DRIVING IN RAIN OR SNOW CAUSING LITTLE TO NO VISIBILITY.

• 08/09/2016· AIR BAGS

  TAKATA RECALL ...I HAVE NOT RECEIVED INFORMATION ABOUT ACURA REPLACING THE AIR BAGS.

• 08/07/2020· AIR BAGS

  MY AIRBAG DEFLATOR EVERY YEAR HAS A MALFUNCTION AND I CAN'T PASS MY INSPECTION. THIS IS THE 3RD YEAR IN A ROW THAT THIS HAPPENS TO ME. NO ACCIDENT, AS SOON AS CAR STARTS UP ASKS TO CHECK AIRBAG SYSTEM.

• 08/07/2019· SEATS

  THE DRIVER SIDE SEAT HAS SOMETHING POPPING OUT IN THE LOWER LUMBAR AREA WHILE DRIVING. THIS CAUSES DISCOMFORT HOWEVER IT IS DIFFICULT TO REPLICATE THE ISSUE BUT IT HAPPENS EVERY DAY WHILE DRIVING

• 08/05/2015· FUEL/PROPULSION SYSTEM

  UPON FILLING MY 2013 ACURA ILX, I WOULD GET BACK INTO THE CAR AND THE CABIN SMELLED LIKE I SPILLED GAS IN THE BACK SEAT. THIS HAPPENED ON MULTIPLE OCCASIONS AND THERE WAS A GRAY STREAK FROM THE FENDER ABOUT 3 INCHES WIDE TO IT TAPERING TO ABOUT AN INCH WHEN IT ENDED AT THE BOTTOM OF THE FENDER/BUMPER AREA. I TOOK MY CAR TO THE DEALERSHIP THREE TIMES AND THE CAR WAS NEVER TESTED UNDER THE CONDITIONS OF WHEN I HAD THE ISSUES. THEY DID ALL THE OTHER TESTS EXCEPT THE ONE THAT CAUSED THE PROBLEM, THE VERY BAD GAS FUME SMELLS IN THE CABIN OF THE CAR. IF I LIT A MATCH, THAT CAR WOULD HAVE BLOWN UP, EASILY, THAT'S HOW BAD THE PROBLEM IS WITH THIS CAR. THE 2013 ACURA ILX IS THE SISTER VEHICLE OF HONDA CIVIC. THE HONDA CIVIC WAS RECALLED FOR THE MODEL YEARS 2011 AND 2012 FOR FUEL SYSTEM ISSUES WHICH MIMICKED WHAT I WENT THROUGH WITH THIS 2013 ACURA ILX. I TURNED THAT ACURA IN EARLY AND DID NOT FULFILL THE TERMS OF MY LEASE DUE TO THIS DANGEROUS CAR. I FINALLY GOT FED UP WITH THE DEALERSHIP NOT TESTING MY CAR WHEN THE ISSUE AROSE WITH ME AND THEM TELLING ME THAT THE CAR WAS SAFE. THAT WAS TOTALLY INCORRECT. THIS 2013 ACURA ILX HAD AN INCREDIBLY BAD PROBLEM WITH THE FUEL SYSTEM. I TURNED THE CAR IN EARLY BY HAVING IT TOWED TO THE DEALERSHIP AFTER THE LAST FUEL SMELL IN THE CABIN. I REFUSED TO DRIVE THAT CAR AGAIN. I HAD MY DISABLED WIFE DROP ME OFF TO TRADE THE CAR IN TO THE DEALERSHIP. THE DEALERSHIP WOULD NOT WORK WITH ME NOR WOULD HONDA AMERICA/ACURA. I TRADED IN THE 2013 ACURA ILX TO REPLACE IT WITH A HYUNDAI SONATA, WHICH THE SAME DEALERSHIP GROUP HAD A DEALERSHIP. THE CAR WAS DRIVEN OVER TO THE HYUNDAI DEALERSHIP AND I WAS TOLD THAT I HAD TO WALK 2 BLOCKS DOWN THE 6 LANE ROAD. I AM VERY DISAPPOINTED IN BOTH AMERICAN HONDA AND ACURA AS THEY WILL NOT WORK WITH ME WHATSOEVER. I AM AN UNHAPPY FORMER ACURA ILX OWNER AND WISH THIS PROBLEM BE INVESTIGATED.

• 08/03/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 08/01/2016· AIR BAGS

  TAKATA RECALL. ACURA CALLED ME MID APRIL STATING THAT PARTS HAD BEEN ORDERED TO FIX THE RECALLED AIRBAGS OF MY CAR. I CALLED IN JULY TO DETERMINE WHEN THE PARTS WOULD BE IN AND THEY SAID THEY DIDN'T KNOW. THAT WAS OVER 90 DAYS AGO. I'M STARTING TO WONDER IF ACURA REALLY HAS THE PARTS AVAILABLE.

• 07/31/2019· AIR BAGSCrash

  I WENT IN FOR A AIRBAG RECALL BACK IN 2016 I GOT IN A CAR ACCIDENT ON 7/30/19 WHICH TOTALED MY CAR BUT MY AIR BAGS NEVER DEPLOYED WHICH CAUSED A INJURY TO THE LEFT SIDE OF MY HEAD FROM ME HITTING THE STEERING WHEEL . POLICE SAID THE AIRBAGS SHOULD OF DEPLOYED FROM HOW BAD THE ACCIDENT WAS .

• 07/28/2014· VISIBILITY

  TL* THE CONTACT OWNS A 2013 ACURA ILX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUN ROOF GLASS WAS SHATTERED AND THE PANEL SIDING WAS IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

• 07/25/2023· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  On July 20th, 2023, while driving home from work, my vehicle without warning made a sudden jerk and all the warning light s came on the dash board. The car had reduced power and acceleration and an automated voice from the dash board warned to pull over the car. I pulled over into a garage who performed a diagnostic. They stated the error codes indicated MPI failure (IMA power moter invertor). They also stated there was a Service Bulletin 20-021 for tis issue with this car (same year /model). When a VIN check was performed, the vehicle did not come up on this TSB. I had the car towed to an acura dealer and they ran a diagnostic. They confirmed error codes P1440,P15A5,P0AE1,P0DA8 - all codes listed in the service builletin 20-021 for this vehicle year, make and model. I have no doubt, as the data indicates, this failure/incident was caused by the same issues which are covered under TSB 20-021 and this VIN should be included.

• 07/14/2026· UNKNOWN OR OTHER,ENGINE

  I am submitting this complaint to document what I believe is a recurring defect involving the air conditioning compressor on my 2013 Acura ILX Hybrid. Vehicle history: * 2013: Vehicle purchased new. * 2019: Original A/C compressor failed and required replacement. * 2026: Replacement A/C compressor has failed again. This means the vehicle is now on its third A/C compressor since new. Based on my experience, each compressor has lasted only about 4–6 years before failing. The first compressor replacement, performed by an Acura dealer in 2019, cost approximately $5,700. I have now been quoted approximately $3,600 by an independent repair facility and approximately $5,200 by an Acura dealer for the current repair. In addition to the extremely high repair cost, I have found that many independent A/C repair shops are reluctant to perform this repair because of the complexity and expense of replacing the compressor on this hybrid model. Replacement options are also very limited because this compressor is essentially an Acura OEM-specific component, with few, if any, widely available equivalent alternatives. The current failure began with a rattling/chattering noise whenever the A/C was engaged. Eventually, the compressor load became severe enough that the accessory belt was thrown off when the A/C engaged. An independent mechanic inspected the vehicle, ruled out the belt tensioner, and concluded that the compressor is the source of the problem. While compressors are wear items, replacing the compressor three times over the life of the vehicle—with each unit lasting only about five years—appears to be an unusually short service life, especially considering the exceptionally high cost of repair. In my opinion, this suggests a potential design or durability issue with the compressor used in the 2013 Acura ILX Hybrid. I am requesting that NHTSA document this complaint and review whether other owners of the same vehicle have experienced similar repeated compressor failur

• 07/06/2020· SUSPENSION,POWER TRAIN

  TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE REVERSING FROM HER DRIVEWAY, WHEN SHE HEARD AN ABNORMAL SOUND. THE VEHICLE STARTED ROLLING BACKWARDS INDEPENDENTLY AND WAS UNABLE TO STOP. THE CONTACT DEPRESSED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT STATED AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AT THE RESIDENCE AND INFORMED HER THAT THE AXLE NEEDED TO BE REPLACED. THE CONTACT CALLED ACURA OF WAPPINGERS FALLS LOCATED AT 1271 RT 9 S, WAPPINGERS FALLS, NY 12590, (845) 298-0400, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 77,000.

• 07/01/2016· AIR BAGS

  TAKATA RECALL - I HAVE A RECEIVED A LETTER FROM ACURA FROM MARCH 2016 ADVISING OF THE SAFETY RECALL OF AIRBAGS. THE ACURA WEBSITE ADVISES TO "PLEASE CONTACT AN AUTHORIZED HONDA OR ACURA DEALERSHIP IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE REPAIRED". BUT THE DEALERSHIP ADVISES THEY DO NOT HAVE THE PARTS & CANNOT ADVISE A MORE ACCURATE TIMEFRAME OF WHEN I CAN SCHEDULE AN APPOINTMENT TO GET THE ISSUE RECTIFIED. IT HAS BEEN 3 MONTHS SINCE I FIRST RECEIVED THE LETTER, BUT THE STANDARD RESPONSE I RECEIVE IS "IT WILL BE SOMETIME DURING JUNE & AUGUST". I HAVE ALSO LOGGED A FORMAL CASE FOR MY INQUIRY (CASE# 04619491) ON APR 18, 2016 BUT HAVE NOT RECEIVED ANY FURTHER FOLLOW UPS. IT JUST DOES NOT SEEM THAT ACURA IS TREATING THIS ISSUE WITH URGENCY & HAVE BEEN VERY COMPLACENT, AS I HAVE RECEIVED NO ADDITIONAL NEW UPDATES. PLEASE ENFORCE ACURA TO DEAL WITH THIS MATTER MORE URGENTLY & EXPEDITE A RESOLUTION - AWAITING OVER 3 MONTHS WITH NO NEW PROGRESS UPDATES IS SIMPLY UNACCEPTABLE.

• 06/29/2014· ELECTRICAL SYSTEM

  OCTOBER 13, 2013 I WAS IN THE CHURCH PARKING LOT AND TRIED TO START THE CAR. THE CAR WON'T START OR CRANK UP.. JUNE 4, 2014, AGAIN THE ILX WON'T START OR CRANK UP. THE CAR WAS IN A PARKING LOT OF A SCHOOL. BOTH TIMES THE CAR HAD TO BE JUMP START. I WAS TOLD THE FOG LIGHT WAS USING UP THE BATTERY SO THE DEALER TURNED THE FOG LIGHT OFF. THEN I WAS TOLD THE NAV WAS USING UP THE BATTERY AND FINALLY I WAS TOLD THE BATTERY CELL WAS FAULTY. THE ACURA DEALER FINALLY CHANGED THE BATTERY SINCE THE BATTERY IS STILL ON WARRANTY. I AM ON WAIT AND SEE SITUATION RIGHT NOW WHETHER I WOULD HAVE THE SAME BATTERY PROBLEM IN SIX MONTHS. *TR

• 06/22/2018· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. WHILE DRIVING VARIOUS SPEEDS, THE DOORS FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (855) 693-2564) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 27,229.

• 06/15/2015· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  FOR OVER ONE YEAR I HAVE BEEN REPORTING TO ACURA THAT MY 2013 ILX COMPUTER SYSTEM IS BEING TAMPERED WITH. ACURA'S RESPONSE HAD BEEN TO DENY OF KNOWING ANY ISSUES WITH THE ELECTRICAL/COMPUTER SYSTEM. TWO WEEKS AGO WHILE WASHING MY CAR IN THE DRIVEWAY,I WITNESSED THE DOORS LOCK/UNLOCKED AND ALARM SYSTEM SET, THIS CYCLE REPEATED FOR A LEAST AN ENTIRE MINUTE. I NOTIFIED ACURA AND WAS TOLD TO TAKE TO DEALERSHIP, THEY RECOMMENDED I HAVE THE KEY FOBS RESET, CHARGED $74.00 JUST TO HOOK UP CAR TO COMPUTER. THE 2 KEY FOBS WERE RESET AND TWO DAYS LATER I FOUND THE CAR TAMPERED WITH AGAIN. AFTER SPENDING THE MONEY I FOUND THESE LINKS ON THE INTERNET. HTTP://WWW.TODAY.COM/NEWS/POLICE-ADMIT-THEYRE-STUMPED-MYSTERY-CAR-THEFTS-6C10169993

• 06/14/2025· ELECTRICAL SYSTEM

  My 2013 acura ix hybrid does have issues as in service bulletin 20-021. Contacted dealer and got informed that was repaired recall and send me invoice for repairs in the amount of 2600 usd. Contacted manufacturer and been informed that no recall for my car vin is bot associated to recall above (20-021). Did check report from carfax and only repair on my car was some on battery in 2019 (attaching too). My car has exact same codes and diagnose from Nalley Acura service points to IMA inverter (p1440 & p1505) and needs to be replaced. As can be seen from my statements, entire diagnose points to exact same symptoms and car is also under same model and year but manufacturer didn’t include vin into recall to fix the issue. Please help me with resolving this issue and to get my car repaired under service bulletin as supposed to be from beginning. Attaching all conversations with manufacturer and also diagnose and dealer service advisor details.

• 06/14/2024· STEERING,ELECTRICAL SYSTEM

  Over the past few weeks the vehicle warning lamp states "Check Power Steering System." A customer service representative from Acura Dealer witnessed the problem. Then somehow it corrects itself for a while and steering is back to normal. My most recent diagnostic by an independent service center did not indicate a problem. However, 2 days later the problem reoccurred which caused the wheel to shake and stiffen while driving. The most difficulty experience is turning the wheel to park.

• 06/13/2013· SERVICE BRAKESCrash

  PULLING UP TO A RED LIGHT AND WENT TO PRESS THE BRAKES AND THEY GAVE OUT AND HIT THE SUV IN FRONT OF ME. *TR

• 06/10/2014· SUSPENSION,ENGINE

  SINCE ONE WEEK AFTER I PURCHASED THE ACURA ILX (CAR WAS NEW), I HAVE HEARD A RATTLING, BUMPING SOUND COMING FROM EITHER THE FRONT OR MIDDLE OF THE UNDERNEATH AREA OF THE CAR. I HAVE TAKEN IT TO THE ACURA DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TRIED 4 TIMES TO FIX IT, AND ALTHOUGH THE DEALERSHIP WAS VERY ACCOMMODATING, THEY WERE UNABLE TO FIX THE VEHICLE AND THE SOUND REMAINED UNCHANGED. ONE OF THE TIMES THE VEHICLE WAS WITH THEM FOR OVER A MONTH. THE ANSWER I RECEIVED WAS THAT ACURA IS AWARE OF THE PROBLEM, THEY THINK IT IS THE ENGINE MOUNT, BUT NO FIX IS YET IN SIGHT. WHEN I DID AN INTERNET SEARCH OF "ACURA ILX NOISE" I DISCOVERED THAT THE ACURAZINE (ILX.ACURAZINE.COM) WEBSITE HAD MANY REVIEWS BY INDIVIDUALS WHO HAVE PURCHASED THE ILX NEW AND HAVE THE SAME PROBLEM. THE SOUND HAS BECOME PROGRESSIVELY WORSE IN THE YEAR I HAVE HAD IT AND I AM VERY CONCERNED OF THE SAFETY OF THIS CAR, ESPECIALLY WHEN DRIVING THE FREEWAY. I HAD INITIALLY THOUGHT ABOUT TURNING THE CAR OVER UNDER THE LEMON LAW (I LIVE IN NEVADA), BUT I WAS ASSURED BY ACURA THE PROBLEM WOULD BE FIXED. *TR

• 06/08/2026· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine restarts, loss of auto-stop functionality, charging-system issues, intermittent low-voltage behavior, and eventual no-start/jump-start conditions. The vehicle was inspected and diagnosed by an authorized Acura dealership. Diagnostic testing identified fault codes P0A78 (Motor Power Inverter Internal Circuit Malfunction), P1440 (Motor Power Inverter Module Output Circuit Malfunction), and P1437 (Motor Power Inverter Module Short Circuit). The dealership determined that the Motor Power Inverter had failed and required replacement. The failure affected vehicle propulsion, charging-system operation, and regenerative braking operation. Reduced acceleration and unexpected hybrid-system malfunction while driving created concerns regarding vehicle safety and reliability during normal operation. The Motor Power Inverter was replaced by an Acura dealership and the warning messages, drivability concerns, and related symptoms were resolved. I am submitting this complaint to document a confirmed Motor Power Inverter failure involving a 2013 Acura ILX Hybrid.

• 06/04/2016· AIR BAGS

  TAKATA RECALLS- CONTACTED DEALER THREE TIMES, THEY NEVER FOLLOWED UP WITH WHEN I CAN HAVE MY AIRBAGS FIXED

• 06/01/2026· ELECTRICAL SYSTEM

  My car has faulty code P0AE1 (Bypass Contractor Malfunction) that causes the 12v battery and hybrid battery failure. It also causes the brake less effective without hybrid assisting, and loss acceleration that are extremely dangerous while driving on road. This is well known issue for 2013 Acura ILX hybrid that triggers recall in Service Bulletin 20-021. My car has been inspected by Honda/Acura dealer, but the VIN is not in the recall campaign, so Acura denied the service warranty for this. I believe there are more vehicles that are effected that is not in the recall campaign VIN.

• 06/01/2024· STEERING,ELECTRICAL SYSTEM,ENGINE

  Issue had not been persistent, on Sunday, May the 12th, 2024, while driving home, I was on a slight downward slope coming to a halt at a red light, when the car jolted slightly and the warning lights came. The auto-shutoff feature on the vehicle stopped working immediately. I was able to drive the car home, but after parking - the vehicle wouldn’t start again. Electronic screen on the radio came on and I could see error codes P1437 & P15A5. Also warnings on the dash to check IMA system, check charging system, check battery, check breaking system. Power steering locked up due to the voltage shortage. What is the reason/explanation provided by the dealer, as to what caused this issue? DTC'S P0A78 - MPI INTERNAL CIRCUIT MALFUNCTION, P1440 - MPI OUT CIRCUIT MALFUNCTION. MPI FAILING INTERNALLY, CAUSING 12V BATTERY TO LOSE CHARGE. Previously parts involved were recalled in Dec 2020, since American Honda didn’t not include my VIN they have refused to be of any assistance - monopolizing on being the only available source to change the parts. Had I received the recall, I would have had it addressed prior to the part going out. I’m 6330 miles over what they would have covered because I had no idea this was an issue until I found the safety bulletin which exactly described the recall and what happened to be my experience. Same issues, but I’m being told I couldn’t be included. They are charging me over $1400 for the part alone and then service which includes a complete removal of my back seats. I JUST spent nearly $4000 in Feb 2023 on the AC because the car wouldn’t start, who is to say this wasn’t undetected issue at the time?!

• 05/23/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) AND WAS PLACED ON A WAITING LIST. THE CONTACT HAD BEEN WAITING FOR SEVERAL MONTHS FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 05/04/2021· POWER TRAIN

  TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V770000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO ED NAPLETON ACURA (745 W LAKE ST, ELMHURST, IL 60126, (630) 559-0447) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 04/25/2016· AIR BAGS

  2013 ACURA ILX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD

• 04/19/2013· STRUCTURE

  TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, HE NOTICED A LOUD, ABNORMAL ROAR FROM INSIDE THE CABIN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NOT A REPAIR AVAILABLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. *TR UPDATED 06/10/13 *BF

• 04/14/2016· AIR BAGS

  TAKATA RECALL: IT WAS MY FIRST " NEW CAR". IT HAD GREAT SENTIMENTAL VALUE. EVEN THOUGH IT WAS A LEASE I HAD INTENDED ON KEEPING IT AT THE END OF OCT.2016THE BIGGEST LETDOWN HOWEVER IS HOW ACURA HAS HANDLED THE TAKATA AIRBAG RECALL. I FIND IT HARD TO BELIEVE NO ONE KNEW ABOUT THE RECALL PRIOR TO MARCH 2016 I FIRST WAS NOTIFIED ABOUT THE RECALL AND STARTED HEARING ABOUT THE DEATHS AND ACCIDENTS ASSOCIATED WITH THE TAKATA AIRBAG RECALL. WHEN I FIRST CALLED "ACURA CLIENT RELATIONS" AND ASKED ABOUT THE SITUATION, KNOWING THEY WERE TO PUT ME IN A SAFE VEHICLE AT MY REQUEST, I WAS TOLD I WOULD RECEIVE A PHONE CALL WITH 24 HOURS. NO ONE CALLED ME BACK. APRIL 9 I DECIDED TO VISIT ACURA OF THE DESERT TO TALK TO A MANAGER IN PERSON ABOUT THIS ISSUE. THE MANAGER SEEMED HAPPY ENOUGH TO UP SELL ME INTO A 2016 ACURA ILX BUT MADE NO MENTION OF PROVIDING ME WITH AN OPTION OF A RENTAL, AND TOLD ME I WOULD BE GETTING A CALL FROM A SALES PERSON THE NEXT DAY WITH SOME PRICING ( MONTHLY) PAYMENTS IF I DECIDED TO TRADE MY ILX IN FOR THE 2016. THE BOTTOM LINE IS I NEVER HEARD BACK FROM ANYONE THE NEXT DAY, AGAIN. I WAS LEFT TO BELIEVE THAT ACURA SIMPLY DOESN'T CARE OR FOLLOW THROUGH AND IS TOO CONCERNED WITH MONEY AND THE SALE THAN THE SAFETY AND THEIR LOYALTY OF THEIR CUSTOMERS I LEARNED VERY QUICKLY AT LEAST IN THE LAST YEAR THAT ACURA DOES THE MINIMUM AND HOPES YOU DON'T REALIZE WHEN THERE ARE PROBLEMS. I WENT TO LEXUS, ACROSS THE STREET FROM THE ACURA DEALERSHIP AFTER NOT HEARING FROM THEM FOR THE SECOND TIME -HAD TO PAY $1500.00 DOWN AND LEASED A SAFE VEHICLE DUE TO ACURA'S INABILITY AND INEFFECTIVE COMMUNICATION SKILLS; WHAT THEY DIDN'T REALIZE IS THAT THEY ARE DEALING WITH A COMMUTING, WORKING MOTHER OF 3 WHO IS TRYING HER BEST TO MAKE DECISIONS FOR HER AND HER FAMILY'S SAFETY. I AM SORRY THIS HAPPENED AND REALIZE YOU DON'T HAVE THE PARTS TO FIX THE RECALLED AIRBAGS UNTIL SUMMER.