2012 Volkswagen Passat

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

• 12/31/2014· ELECTRICAL SYSTEM

  THIS CAR IS BUILT WITH REVERSED COLOR CODED BATTERY CABLES WITHOUT PROPER, EASILY IDENTIFIABLE POLARITY IDENTIFICATION. THE FACTORY BATTERY HAS CONVENTIONAL MARKINGS, RED +, BLACK -, HOWEVER THE BLACK CABLE IS DESIGNED TO GO ON THE "+" TERMINAL AND THE RED CABLE IS DESIGNED TO GO ON THE "-" TERMINAL ON THIS MODEL. THERE ARE NO OBVIOUS POLARITY MARKINGS ON THE CABLES. IF ONE LOOKS VERY CAREFULLY YOU CAN FIND A TINY - STAMP ON THE RED CABLE TERMINAL AND THE TINY + STAMP IS HALF COVERED BY INSULATION AND HIDDEN ON THE BLACK CABLE TERMINAL. THE BATTERY TERMINALS ARE OF SLIGHTLY DIFFERENT DIAMETERS TO GUIDE YOU TO THE PROPER INSTALLATION BUT THE DIAMETER DIFFERENCE IS NOT LARGE AND IS EASILY ADJUSTED WITH A SCREWDRIVER WHICH I HAVE HAD TO ADJUST TO FIT ON CABLES THAT WERE NOT IMPROPERLY REVERSED IN THE PAST. NOT NOTICING THE REVERSED COLOR CODED CABLES PRIOR TO REPLACING THE BATTERY I HOOKED UP A NEW VW OEM REPLACEMENT BATTERY WITH REVERSED POLARITY AS A RESULT OF THE IMPROPER/REVERSED BATTERY CABLE COLOR CODES. THE CABLES WERE NOT TIGHTEND, JUST PLACED ON THE TERMINALS AT WHICH POINT THE HORN SOUNDED AND WOULD NOT GO OFF AT WHICH POINT I REMOVED THE CABLES AND LOOKED VERY CLOSELY FOR MARKINGS INDICATING THAT I MIGHT HAVE HOOKED THEM UP IMPROPERLY AND NOTICED THE AFOREMENTIONED VERY HARD TO FIND TINY HIDDEN STAMPINGS ON THE TERMINALS REVEALING THAT I HAD HOOKED UP THE BATTERY WITH REVERSE POLARITY. THIS RESULTED IN $3000 OF ELECTRICAL DAMAGE TO THE CAR - AND ALMOST CAUSED A FIRE, MELTING SOME OF THE HARNESS AND ELECTRONIC CONTROL MODULES. ADDITIONALLY 2 OF THE 3 PROTECTIVE FUSIBLE LINKS DESIGNED TO PROTECT THIS CIRCUITRY MELTED TOGETHER SHORT CIRCUIT (INSTEAD OF FUSING OPEN CIRCUIT) NOT PROTECTING ANYTHING. THIS IS A VERY DANGEROUS MULTIPLE DEFECT DESIGN THAT HAS THE POTENTIAL TO CAUSE INJURY AND FIRE IN ADDITION TO EXTENSIVE DAMAGE AND COSTLY REPAIRS. *JS

• 12/29/2016· ENGINE

  CAR LOST POWER WHILE DRIVING ON HIGHWAY, DIESEL FUEL ALL INSIDE THE ENGINE BAY, DEALERSHIP SAID A BOLT ON THE ENGINE HAD A STRESS FRACTURE AND BROKE. *TR

• 12/29/2016· ENGINE

  ENGINE COOLANT WAS LEAKING INTO THE INTERCOOLER

• 12/29/2016· UNKNOWN OR OTHER

  HEATER CORE ON A 2012 PASSAT HAS CORRODED AND CLOGGED WITH FACTORY FLUIDS INSIDE STILL. CAUSES THE HEAT TO NOT COME OUT OF THE AIR CONDITIONING SYSTEM

• 12/28/2016· AIR BAGS

  TAKATA RECALL - TAKATA SDI DRIVER FRONTAL AIRBAG RECALL LETTER RECEIVED APRIL 2016 AND NOTHING DONE 8 MONTHS LATER. CAN'T GET ANSWER FROM DEALER OR ANYONE ABOUT REPAIRS NEEDED OR HOW MUCH LONGER WE HAVE TO WAIT.

• 12/27/2022· FUEL SYSTEM, DIESEL

  The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.

• 12/24/2019· STRUCTURE

  DRIVERS DOOR HANDLE WILL NOT OPEN FROM THE INSIDE AND VW WANTS A TON TO REPAIR IT. ON THE FORUMS & INTERNET THEY STATED WE SHOULD BE OPENING A CASE HERE AS ITS A KNOWN ISSUE AND SHOULD BE RECALLED.

• 12/23/2019· POWER TRAIN

  THEY VEHICLE IS STATIONARY AND IS MY 2ND VEHICLE FOR OCCASIONAL DAYS SO FOR THE MOST TIME STAY AT HOME. ONE DAY I JUST TURNED ON TO WARM UP AND THE CHECK ENGINE LIGHT TURNED ON. I WENT TO AUTO ZONE FOR DIAGNOSIS AND THE ERROR CODE READ P2432 SECONDARY AIR INJECTION SYSTEM AIR FLOW / PRESSURE SENSOR CIRCUIT LOW BANK 1. I CHECKED ON INTERNET AND THERE WAS A RECALL FOR 2011 VW JETTA 5 CYLINDER 2.5L THAT EXACTLY THE SAME ENGINE.

• 12/22/2021· AIR BAGS

  My 2012 Passat was supposedly repaired under a recall action for the clock spring. However, same symptoms began to occur later in time and now it is apparent that the issue has not been solved and needs to be re-accomplished.

• 12/21/2019· STRUCTURE

  I KEEP HAVING A PROBLEM IN FREEZING WEATHER WITH MY VEHICLE DOOR MECHANISM FREEZING LOCKED. I CAN NOT GET INTO OF OUT OF THE CAR ONCE FROZEN. THIS IS SPECIFICALLY THE DRIVER SIDE DOOR. I HAVE LOOKED UP THE ISSUE AND PEOPLE HAVE HAD TO REPLACE THE DOOR ACTUATOR. VW HAS ISSUED A SERVICE BULLETIN TO THE DEALERS BUT NO RECALL. THERE IS OVER ONE HUNDRED THOUSAND VIEWS ON YOUTUBE RELATED TO THIS ISSUE AND I DOUBT PEOPLE ARE JUST WATCHING THIS BECAUSE THEY ARE BORED. I BELIEVE THIS TO BE A SAFETY ISSUE AS I CAN NOT GET INTO MY VEHICLE WHEN BELOW FREEZING AND IF IT IS REALLY COLD I CAN NOT GET OUT UNTIL THE OUTSIDE TEMPERATURE RAISES ENOUGH. I HAVE BEEN HAVING TO CRAWL THROUGH THE PASSENGER SIDE ON COLD DAYS. THIS HAS CAME UP QUITE A BIT WHEN THE CAR IS PARKED OUTSIDE ON REALLY COLD DAYS. FROM WHAT I HAVE READ IT SEEMS WATER CAN GET INTO THE ACTUATOR AND THEN THE PROBLEM HAPPENS. USUALLY THE HEATER IN THE CAR WILL THAW THE DOOR BY THE TIME I GET TO WHERE I AM GOING BUT IF THE TEMP IS REALLY COLD I WILL STILL BE LOCKED IN THE DRIVER SIDE. THIS STARTED LAST YEAR BUT I TRIED GREASE AND OIL HOPING IT WOULD FIX THE PROBLEM BUT THIS IS ON GOING.

• 12/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/19/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  THE ABS/ESC AND/OR BRAKE SYSTEM WARNING LIGHTS CAME ON. AT VARIOUS TIMES THE LIGHTS WOULD ILLUMINATE AND THEN WOULD TURN OFF AFTER AN IGNITION KEY CYCLE. (THESE ARE THE EXACT PROBLEMS THAT VW HAD WITH ABS MODULES IN EARLIER MODELS. I AM NOT POSITIVE IF THIS IS TRUE BUT WHILE DOING RESEARCH ON THOSE MODELS, I READ THAT THESE ABS MODULE ISSUES TYPICALLY CAME UP AFTER 105,000 TO 110,0000 MILES ON THE VEHICLE. MY VEHICLE IS JUST NOW WITH IN THAT RANGE) AFTER TAKING IT TO A SHOP, THE MECHANIC NEEDED TO REPLACE THE ABS MODULE, TOTALING AROUND $1200. NOTE: DATE LISTED IS AN APPROXIMATE DATE

• 12/19/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT TOOK THE VEHICLE TO LAKELAND VOLKSWAGEN (LOCATED AT 209 S LAKE PARKER AVE, LAKELAND, FL 33801, (863) 804-6160) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, THE HORN WAS INOPERABLE, AND THE STEERING WHEEL CONTROLS WERE INOPERABLE. THE DEALER STATED THAT THE FAILURE COULD BE DUE TO THE CLOCKSPRING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

• 12/19/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE AND THE BRAKES WERE APPLIED, HE WOULD HEAR A LOUD SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE NOISE WAS A NORMAL OCCURRENCE AS THE TEMPERATURE DROPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000.

• 12/13/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/13/2012· SEATS

  WHILE DRIVING ON THE HIGHWAY, MADE A SHORT STOP AND BOTH SECTIONS OF THE BACK SEAT UNLOCKED AND CAME DOWN/FORWARD. LUCKILY NOBODY WAS SITTING IN THEM. THERE WAS NOTHING IN THE TRUNK THAT WOULD HAVE SET OFF THE UNLOCKING BARS. *TR

• 12/12/2022· EXTERIOR LIGHTING,AIR BAGS

  My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indicator light and service light is on.

• 12/12/2016· AIR BAGS

  TAKATA RECALL. THIS HAS BEEN A RECALL FOR 10 MONTHS NOW. HOW LONG DO THEY LEGALLY HAVE TO FIX THIS?

• 12/10/2016· AIR BAGS

  I RECEIVED A RECALL NOTICE IN THE MAIL FOR THE AIRBAG. I HAVE CALLED AND VISITED VW DEALERS AND WAS TOLD THAT THE AIRBAG REPLACEMENT ISN'T AVAILABLE AS OF YET.

• 12/09/2025· ELECTRICAL SYSTEM

  We would have been in a life threating situation (very cold) if we would have not walked down highway to get internet service to look up the issue. What happened. We drove up from Phoenix to the mountains in Arizona. When starting the car after a stop (to look at a heard of Elk in a pasture) the car would not start. It would briefly start for a second then die. The dash lit up with many errors. We were stranded with no cell phone service with night approaching. We walked down the road and got cell service again and called family. Found out from online video while waiting for family to arrive you could disconnect the battery and reconnect to get the car started. We did this and it worked but engine light still was on. Car would not start again next morning and dash lit up. We would have been in a really bad situation (very cold) if we would have not walked down highway to get internet service to look up the issue. More internet research shows thousands of people have this problem.

• 12/09/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ

• 12/09/2016· AIR BAGS

  TAKATA RECALL RECALL WAS ISSUED FEB 2016 AS TO THIS DATE VW HAS NOT MADE ANY REPAIRS NOR DO THEY EVEN KNOW WHEN AND IF REPAIRS ARE TO BE MADE! VW DEALER HAS NO IDEA OF WHEN ANYTHING WILL BE DONE AND SAYS THEY ARE NOT GOING TO FIX AIRBAGS!

• 12/09/2016· AIR BAGS

  TAKATA RECALL. TOLD BY DEALERSHIP REPLACEMENT MAY NOT BE AVAILABLE UN TIL THE SECOND QUARTER OF NEXT YEAR. I AM A SENIORCITIZEN AND FEARFUL OF DRIVING MY CAR. I ALSO BABYSIT MY INFANT GRANDDAUGHTER AND NEED TO HAVE HER IN MY CAR I WOULD BE DISTRAUTE IF ANYTHING WOULD HAPPEN WHILE DRIVI NG. I BELIEVE WAITING UNTIL WHO KNOWS WHEN IS UNACCEPTABLE. I AM PUTTING MY LIFE IN JEAPARDY EACH TIME I DRIVE.

• 12/09/2016· AIR BAGS

  "TAKATA RECALL" NOTHING HAS HAPPENED YET, BUT I'M SCARED TO DEATH EACH TIME I GET INTO MY CAR. I'M A NERVOUS WRECK. SINCE FEBRUARY 9TH WHEN I GOT THE FIRST NOTICE. WHY AM I HAVING TO PUT MY LIFE IN DANGER EACH TIME I DRIVE. THIS IS UNACCEPTABLE. WHAT CAN ANONE DO TO RECTIFY THIS PROBLEM AND IT A BIG ONE FOR THIS 76 YEAR OLD WIDOW?

• 12/08/2016· AIR BAGS

  TAKATA RECALL- CAR IS STILL NOT FIXED AND THERE IS A LARGE DECREASE IN VALUE.

• 12/08/2014· ELECTRICAL SYSTEM

  UNABLE TO UNLOCK DRIVERS SIDE DOOR ON SEVERAL OCCASIONS WITH KEY FOB. NO MECHANICAL SOUND HEARD ON DRIVERS DOOR WHEN KEY FOB PRESSED. ALL THREE (3) OTHER DOORS UNLOCKED WITH NO ISSUES. ON A COUPLE OF OTHER OCCASIONS, THE DRIVERS SIDE DOOR WAS UNABLE TO BE OPENED FROM THE INSIDE AND COULD NOT EXIT THE CAR (HANDLE ONLY MOVED A SMALL AMOUNT AND SEEMED 'JAMMED'). AFTER SEVERAL TIMES OF PRESSING THE LOCK/UNLOCK BUTTON THE DOOR FINALLY OPENED. ONCE I HAD TO EXIT THE CAR FROM THE PASSENGER SIDE DOOR. THE INABILITY TO EXIT THE CAR THROUGH THE DRIVERS SIDE DOOR IS A SAFETY ISSUE IN MY MIND. *TR

• 12/07/2016· AIR BAGS

  TAKATA RECALL I'VE BEEN WAITING SINCE 2/9/2016 FOR A REPLACEMENT OF: TAKATA SDI DRIVER FRONTAL AIRBAG. THERE IS STILL NO DATE AS TO WHEN THIS WILL BE FIXED NOR ANY INDICATION OF WHAT I CAN DO KEEP MYSELF SAFE. I DRIVE THIS CAR EVERYDAY AND NEED A FIX SOON FOR THIS.

• 12/07/2016· UNKNOWN OR OTHER

  RELATED TO NHTSA ID NUMBER 10929850 WHERE VEHICLE KEEPS TRYING TO RELOCK ITSELF. DEALER SAYS THAT THE INTERNAL LATCH HAS FAILED WITHIN THE DRIVER'S DOOR. THE DOOR WILL NO LONGER LOCK. THEY WANT $426.65 TO REPLACE IT. I HAVE NEVER HEARD OF SUCH A THING...SOUNDS LIKE A SAFETY DEFECT TO ME.

• 12/07/2015· SERVICE BRAKESCrash

  TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A HIGHWAY SIGN POST. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUFFER ANY INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 23,000.

• 12/05/2022· UNKNOWN OR OTHER

  Bought in July and had 38461 miles and only put 3000 miles since bought. Driving down the road and it started raining and had 2” of water in my drivers side floor board. Took to jack Morris auto glass and they looked at it and said the pan on the driver’s side of the sunroof was cracked. He told me that driving it was risky as it could catch fire and cause electrical issues. Please advise.

• 12/05/2016· ELECTRICAL SYSTEM

  ELECTRONIC LOCKS ARE CONSTANTLY TRYING TO RE-LOCK WHEN VEHICLE REACHES ABOUT 10 MPH. FOR EXAMPLE, IF BRINGING VEHICLE TO A STOP AT A STREET LIGHT OR STOP SIGN, THEN PROCEEDING FORWARD, THE LOCKS WILL TRY TO RE-LOCK AGAIN ONCE VEHICLE REACHES ABOUT 10 MPH. IF YOU ARE IN STOP AND GO TRAFFIC, THIS CAN GO ON LITERALLY HUNDREDS OF TIMES DURING A SINGLE COMMUTE.

• 12/05/2011· VISIBILITY

  MY 2012 VOLKSWAGEN PASSAT S HAS POWER WINDOWS. OVER THE COURSE OF THE LAST TWO OR THREE DAYS OF COLD TEMPERATURES (NIGHTS DOWN TO 5 DEGREES F., AND DAYTIME HIGHS IN RANGE OF 25 DEGREES ON 12/3/11; 20 DEGREES ON 12/4, AND 15 DEGREES ON 12/5), MY POWER WINDOWS HAVE NOW "FROZEN UP", AT ALL FOUR DOOR POSITIONS. THE MOTORS OPERATE--WINDOWS MAKE ABOUT A 1/16TH INCH UP OR DOWN MOVEMENT WHEN YOU TRY THE WINDOW SWITCHES, BUT THE WINDOWS ARE "STUCK" IN THE UP POSITION. I HAVE CALLED THE VW DEALER, AND THEY HAVE SAID "THERE MAY BE SOME MOISTURE IN THERE." NO ICE OR SNOW IS VISIBLE NEAR THE WINDOWS OR THE JOINT WHERE THEY ENTER THEIR RESPECTIVE DOORS. COLORADO WEATHER CONDITIONS OF INTERMITTENT COLD, DRY SNOWS HAVE CALLED FOR BRUSHING OFF SNOW ON SEVERAL OCCASIONS, AND THE CAR HAS BEEN DRIVEN AT SEVERAL INTERMITTENT TIMES OVER THE PAST SEVERAL DAYS. THE NEIGHBORS ON MY BLOCK IN A RESIDENTIAL SECTION OF DENVER HAVE NUMEROUS CARS WHICH ARE AND HAVE BEEN SIMILARLY PARKED ON THE SAME CURB IN THE SAME WEATHER AND CONDITIONS-- BMW. NISSAN(S), TOYOTA(S), INFINITY, HONDA, OLDER VW, AND NONE OF THEIR CARS HAVE HAD ANY ISSUE. LIKEWISE, MY PREVIOUS CAR, A 2001 VW PASSAT WAS REGULARLY PARKED IN THE SAME SPOT OVER THE YEARS IN MANY SIMILAR WEATHER CIRCUMSTANCES, WITHOUT SUCH A FAILURE. I BELIEVE THIS 2012 VW PASSAT, WHICH IS ALL NEW, AND BUILT IN A NEW US PLANT MAY HAVE UTILIZED SOME TYPE OF INADEQUATE MOTOR SIZE (TOO WEAK TO OVERCOME A SMALL AMOUNT OF FROZEN MOISTURE?) OR POORLY DESIGNED WINDOW RUB STRIPS IN THE DOOR CHANNEL THAT EITHER ADMIT TOO MUCH MOISTURE DOWN INTO THE WINDOW CHANNEL, OR OVERREACT TO ANY FREEZING. IN ANY CASE, HAVING A BRAND NEW CAR THAT CAN'T OR WON'T ALLOW WINDOWS TO OPEN IS VERY FRUSTRATING, AND ALONG MOUNTAIN AND OTHER COLORADO ROADS, A CRASH COULD END UP WITH THE CAR IN RIVER OR LAKE WATER, IN WHICH CASE, LOWERING A WINDOW MAY SAVE A LIFE. *TR

• 12/04/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN WAS OPERABLE. THE VEHICLE WAS TAKEN TO AUTOBARN VOLKSWAGEN OF MT. PROSPECT (333 W RAND RD, MT PROSPECT, IL 60056 (847) 392-6300) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS WHILE AWAITING REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL OR WARRANTY FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 45,300.

• 12/04/2015· ELECTRICAL SYSTEM,AIR BAGS

  SAFETY RISK: A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH MY LIGHT HAS COME ON WARNING ME MY AIRBAGS ARE NOT WORKING

• 12/04/2014· FUEL/PROPULSION SYSTEM

  THIS VEHICLE HAS STALLED PERIODICALLY (ONCE A MONTH?) AT LOW SPEEDS EVERY SINCE I PURCHASED IT NEW IN (AUGUST?) 2012. OFTEN THE STALL OCCURS AT TIMES IN TRAFFIC WHEN ONCOMING TRAFFIC MAKES IT DANGEROUS. I LOVE THIS CAR, BUT THIS PROBLEM HAS OFTEN MOTIVATED ME TO SELL IT. IT IS A DIESEL. I HAVE READ ONLINE THAT THIS IS POSSIBLY CAUSED BY DIESEL FUEL CONTAMINATED WITH GASOLINE OR OTHER MATERIAL. SOME THINK IT IS CAUSED BY THE BOSCH HIGH PRESSURE FUEL PUMP. *TR

• 12/03/2019· STRUCTURE

  FUEL TANK DOOR DOESN'T OPEN.

• 12/03/2015· FUEL/PROPULSION SYSTEM

  GAS GAUGE WAS NOT READING FULL WHEN TAKEN TO GAS STATION, ALTHOUGH GAS DISPENSER CLICKED OFF AS FULL. HAPPENED MANY TIMES AT DIFFERENT GAS STATIONS. TOOK MY CAR IN TO VW DEALERSHIP. THEY STATED THAT GAS VENT WAS NOT WORKING NOT ALLOWING MY CAR TO FILL COMPLETELY. THEY STATED THEY HAD TO REPLACE GAS TANK, ~ $2000. DON'T HAVE THE MONEY TO REPAIR. THEY STATED IT WAS NOT A SAFETY SITUATION???

• 12/03/2015· STEERING

  1. STEERING BEGAN TO GET DIFFICULT TO TURN AS IF I HAD LITTLE POWER STEERING, ESPECIALLY AT LOWER SPEEDS. TOOK IT VW DEALERSHIP. WAS TOLD IT WAS A SMALL LEAK IN POWER STEERING FLUID. WAS TOLD THAT THE WHOLE STEERING UNIT NEEDED TO BE REPLACED, $1700. DON'T HAVE THE MONEY AND WAS TOLD IT WAS DRIVABLE BUT TO CHECK THE STEERING FLUID FREQUENTLY.

• 12/02/2021· AIR BAGS

  The airbag light came on, so I suspected the clock spring had gone bad. I looked up the information on the internet and it showed a recall for my model and year. after calling the dealer, they said i should have been notified, but now my car had too many miles for them to complete the repair as covered by the “recall”. My car has 140k miles and the "recall" has a limit of 120k. I decided to go ahead and purchase the part on my own to complete the repair, as this is my wife's car and her driving with no airbag isn't safe. Unfortunately, there are no replacement parts available, which begs the question... how many of these things are faulty? Apparently quite a few. I called VW customer service and noticed that their website touts how dedicated they are to customer safety and satisfaction. Top priority they say. This was disproven in short order. the customer service person, a nice young lady to begin with informed me that although all Passats use the same clock spring, my vehicles VIN doesn’t' fall under the actual recall, my vehicle was given an extended warranty up to 120k miles. It doesn’t' make sense to me, so i explained to her how i felt that was ridiculous and unfair, considering they know the part is faulty, however the pressing issue is my wife is driving a vehicle with no airbag and i cannot get a new part to replace it, to which she said VW is unable (i surmise unwilling), to help. If the part is so faulty that not a single dealer that i can find has one available to sell to me, how can the recall not include all vehicles with that part? I take great care of all my vehicles, which is likely why the part lasted longer than most. I just need a part to make my vehicle safe again. Any help getting VW to increase proproduction would be appreciated and with a faulty part, potentially discount the absurdly high price for those of us unfairly left out of the recall.

• 12/02/2018· AIR BAGS,UNKNOWN OR OTHER

  MY VEHICLE HAS BEEN JUST FINE UP UNTIL SATURDAY MORNING,12/1/2018 AT APPROXIMATELY 10:30. AS I WAS MAKING A RIGHT TURN I HEARD CLICKING COMING FROM MY STEERING WHEEL. MIND YOU I WOULD HERE THIS CLICKING HEAR AND THERE BUT FIGURED MAYBE MY STEERING COLUMN WAS GETTING RUSTY NOT KNOW IT WAS MORE SERIOUS UNTIL NOW. AFTER I PARKED MY CAR I RECEIVED AND AIR BAG ERROR. MY CAR WAS APART OF THE TAKATA AIRBAG INFLATOR RECALL AND I GOT THAT FIXED AT THE DEALER APRIL 2017. WHEN I CALLED THE VW DEALER NEAR MY RESIDENCE, THE SERVICE ADVISOR ASK I BRING MY CAR IN TO DIAGNOSE HOWEVER FROM THE SOUNDS OF IT, APPEARS TO BE A SPIRAL CLOCK SPRING ISSUE. OF COURSE BEING A FEMALE I HAD CONCERNS AND ASK SEVERAL QUESTIONS GOONG BACK TO THE AIRBAG REPLACEMENT TO SEE IF IT ALL TIED IN TOGETHER. THE ADVISOR ADVISED SINCE THE RECALL WAS A YEAR AND HALF AGO THIS IS A DIFFERENT ISSUE BUT AGAIN WOULD DIAGNOSE THE VEHICLE FIRST. HERE'S MY ISSUE. AS I REACHED MORE, I NOTICED A LOT OF COMPLAINTS AND INVESTIGATIONS RELATED TO THE CLOCK SPRING FAILURE. THERE WERE RECALLS BUT MY VEHICLE WAS NOT INCLUDED. THAT IS A HUGE PROBLEM AND VERY CONCERNING AND POOR JUDGEMENT ON VW BEHALF. NOW I'M DRIVING WITH A POSSIBLE FAULTY AIRBAG THAT WAS NOT REALLY FIXED, MY HORN DOES NOT WORK, NOR ANY CONTROLS ON MY STEERING WHEEL. IN MY OPINION I SHOULD NOT HAVE TO COME OUT OF POCKET FOR SUCH REPAIR DUE TO THE LACK OF VW. VW ARE PUTTING PEOPLE'S LIVES AT STAKE. I'VE HAS ELECTRICAL ISSUES NOW THIS. NOT RELIABLE VEHICLES AT ALL. I HOPE SOMEONE CAN LOOK INTO THIS MATTER AND ADDRESS IT. THANK YOU FOR YOUR TIME!

• 11/29/2016· AIR BAGS

  TAKATA RECALL - STILL WAITING FOR RECALL FIX, NOTHING SINCE APRIL 2016, RIDING AROUND WITH A DEATH WISH ISN'T FUNNY.

• 11/28/2017· ELECTRICAL SYSTEM,AIR BAGS

  TWICE THE CLOCK SPRING HAS BROKEN AND HAD TO BE REPLACED. MY VEHICLE WAS NOT IDENTIFIED UNDER THE 2015 CLOCK SPRING RECALL. I BOUGHT THE VEHICLE NEW, FIRST REPLACEMENT AT APPROX 60,000 MILES IN DECEMBER 2014, SECOND REPLACEMENT AT 119,000 MILES TODAY. THE VEHICLE IS LESS THAN 6 YEARS OLD. 5 TIMES (INCLUDING CLOCK SPRING REPAIR) I HAVE TAKEN THE VEHICLE IN FOR REPAIR DUE TO WARNING LIGHT INDICATORS

• 11/28/2016· AIR BAGS

  TAKATA RECALL.....DO I HAVE TO KEEP WAITING FOR A FIX?....MY FAMILY DRIVES THIS EVERYDAY AND WE HAVE BEEN WAITING FOR 6 MONTHS.....CAN I RETURN THE CAR?

• 11/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/20/2015· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN SIX MONTHS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE RECALL INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2016. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 11/19/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE PECHELES VOLKSWAGEN (3021 EVANS ST, GREENVILLE, NC 27858, (252) 756-1135) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATED REPAIR WOULD COST $515.00, WARRANTY HAS EXPIRED.*JB

• 11/17/2020· ELECTRICAL SYSTEM,AIR BAGS

  FAILED STEERING WHEEL CLOCK SPRING AS DESCRIBED IN 2015 RECALL 69L2. AIRBAG LIGHT IS ILLUMINATED AND ALL STEERING WHEEL BUTTONS, INCLUDING HORN, DO NOT FUNCTION. ALL SYMPTOMS BEGAN WHILE MAKING A TURN WHILE DRIVING VEHICLE. DEALER REPORTS THAT THIS VEHICLE IS NOT ELIGIBLE FOR RECALL REPAIR.

• 11/17/2017· AIR BAGS

  TAKATA RECALL. I HAD THE AIRBAG REPAIR DONE UNDER THE ORIGINAL RECALL. THE REPAIR FAILED CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE AND ALL OF THE DEVICE CONTROLS ON THE STEERING WHEEL TO STOP WORKING, SO I BROUGHT IT TO THE VW DEALER TO HAVE IT REPAIRED AND WAS TOLD THAT IT WAS NOT COVERED BY THE ORIGINAL RECALL AND THE REPAIR COST ME OVER $500. I DID CONTACT VW DIRECTLY AS DID THE SERVICE REPRESENTATIVE AT THE DEALERSHIP THAT DID THE REPAIR...WE WERE BOTH TOLD THAT THE REPAIR WAS NOT COVERED.