2012 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· STEERING

  2012 TOYOTA SIENNA DEVELOPED A "CLUNK" IN STEERING SYSTEM WHILE TURNING FROM A STOPPED POSITION. THE CLUNK CAN BE FELT THROUGH BOTH THE STEERING WHEEL AND FLOOR. THIS IS CAUSED BY A WELL-KNOWN SAFETY PROBLEM TOYOTA HAS HAD WITH SEVERAL OTHER MODELS INCLUDING RAV4, HIGHLANDER, AND CAMRY (SOME OF WHICH HAD RECALLS). TOYOTA IS PUSHING THE COST OF THEIR MISTAKES ON ITS CUSTOMERS. THIS IS AN ONGOING PROBLEM, ALONG WITH OTHERS, WITH TOYOTA.

• 12/30/2022· TIRES

  Costco installed 4 tires on my 2012 Toyota Sienna on 11/10/2021. The tire had 80,000 mile warranty. At the time of Tire installation, the mileage on my vehicle was 253,405. I did my tire rotations every 5000 mile at Suburban Toyota in Farmington Hills. I took the vehicle for tire rotation at 283,618 miles and the dealership refused to rotate the tires because the tread was below 3/32 seconds. I thought that this was a mistake and went again to rotate the tires at 288,789 miles. I went to Costco on the same day and told Costco representative at the counter [XXX] that the tire needs to replaced under warranty. I informed him that I drove only 30,000 mile on the tires. He checked all my mileage papers when I did the tire rotations. He went inside and talked to [XXX] (Tire section manager) and told me that the tire need to be under 2/32 seconds for Michelin Warranty to work. I asked him to arrange a tire rotation and scheduled the tire rotation on 12/20/2022. I took the vehicle to Costco on 12/20/2022. The mechanic called me after 30 minutes and informed me that the tire tread is under 2/32 second and cannot be rotated. I talked to [XXX] about it and he went to talk to [XXX]. He told me that the mechanic is going to rotate the tires and I can come back after one month to check the tires again. I informed [XXX] that he, Costco, and Michelin are playing with the safety of my family. He told me that Costco is not concerned about the safety of my family. If I am concerned about the safety of my family, I should change the tires without the warranty. I believe that Costco and Michelin are installing 30,000 mile tires as 80,000 mile warranty tires. I drive most of my driving on the freeway and on cruise control. So there should not be any issue with my driving. I got tires from Discount Tire Company before and had no issue like this. I request NHSTB to investigate the issue and warn people of this issue before people die. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• 12/30/2022· AIR BAGS,UNKNOWN OR OTHER,BACK OVER PREVENTIONCrash

  I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn’t deploy at all

• 12/26/2012· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

  OWNER WAS DRIVING AND VCS AND ABS WARNING LIGHTS CAME ON AND STAYED ON WHILE DRIVING AS WELL AS TIRE PRESSURE LIGHT. BRAKES ON VEHICLE DID NOT BRAKE AS WELL GOING DOWN HILL. TIRES SLIPPED AND SKIDDED IN THE RAIN ON THE HILLS IN VENTURA COUNTY. DRIVER CALLED TOYOTA AND THEY OPENED UP A CASE NUMBER. TOYOTA HAS ATTEMPTED TO FIX THE VEHICLE 3 TIMES AND CANNOT DETERMINE THE REASON WHY THE MALFUNCTION KEEPS OCCURRING. OWNER HAS VIDEO OF THE WARNING LIGHTS CONTINUOUSLY ON WHILE OWNER IS DRIVING. OWNER FEELS THIS IS AN EXTREME SAFETY ISSUE, AND BELIEVES THEY WERE SOLD A LEMON CAR. *TR

• 12/23/2012· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  NO DASHBOARD LIGHTS WHEN VAN IS STARTED, ONLY COME ON WHEN LIGHT SWITCH IS ACTIVATED. DASHBOARD ON VISIBLE ON CLOUDY DAYS. *TR

• 12/11/2016· EXTERIOR LIGHTING

  THE PASSENGER SIDE HEADLIGHT TURNS OFF INTERMITTENTLY. IT WILL TURN ON AGAIN IF YOU TURN THE HEADLIGHTS OFF AND BACK ON, BUT THEN WILL GO OUT AGAIN. I HAVE READ ONLINE ABOUT MANY OTHER TOYOTA OWNERS, SPECIFICALLY THOSE WITH PRIUSES, BUT ALSO SOME SIENNAS, HAVING THIS PROBLEM. DEALERS DON'T KNOW HOW TO RESOLVE IT - MINE WANTS TO REPLACE THE BULB FOR CLOSE TO $500, BUT CAN'T GUARANTEE THIS WILL RESOLVE THE PROBLEM AND THE BULB IS APPARENTLY WORKING, JUST NOT ALL THE TIME. THIS IS A SAFETY ISSUE TO HAVE A NON-WORKING HEADLIGHT. *TR

• 12/11/2014· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,605. UPDATED 1/23/15*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/6/2015*JS

• 12/10/2013· WHEELS

  TIRES ON THIS VEHICLE WEAR OUT VERY QUICK, WARRANTY IS FOR 60000 MILES, MICHELIN TIRE P235/60R PRIMACY? MXV4. *TR

• 12/09/2019· POWER TRAIN

  MY 2012 SIENNA AWD XLE HAS 103K MILES AND HAS A WHIRRING NOISE COMING FROM THE REAR DIFFERENTIAL AREA FOR A WHILE NOW. THE PITCH AND VOLUME IS PROPORTIONAL TO SPEED AND IS LOUDER AS SPEED INCREASES. MY RESEARCH TELLS ME THIS IS A COMMON DEFECT WITH THE COUPLING BEARINGS IN FRONT OF THE REAR DIFFERENTIAL. IT SEEMS THAT RAV4 OWNERS GOT A RECALL FOR THE SAME ISSUE, BUT SIENNA OWNERS DID NOT. TOYOTA HAS REDESIGNED THIS PART ON LATER MODELS TO AVOID THE ISSUE. HOPE YOU CAN GET THIS RESOLVED. THANKS.

• 12/05/2020· UNKNOWN OR OTHER

  SUNROOF SHATTERED WITHOUT WARNING OR KNOWN CAUSE WHILE DRIVING DOWN THE ROAD. IT WAS PRECEEDED BY A LOUD 'BANG' SOUND.

• 12/05/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED IT WAS A FLUKE AND CONTINUED ON MY WAY HOME. A LITTLE FURTHER DOWN THE ROAD AT ANOTHER STOP LIGHT IT HAPPENED AGAIN. I PULLED INTO MY DRIVEWAY AND STARTED TO UNLOAD MY CAR WHEN I NOTICED SMOKE EMANATING FROM UNDER THE HOOD. I OPENED THE HOOD TO DISCOVER A SMALL FIRE COMING FROM A LARGE GROUP OF WRAPPED WIRES BEHIND THE BATTERY. I WAS ABLE TO PUT IT OUT QUICKLY WITH A FIRE EXTINGUISHER, BUT THE CAR IS COMPLETELY DEAD AND THE ENTIRE ELECTRICAL HARNESS NEEDS TO BE REPLACED AS WELL AS SOME OTHER NEARBY PARTS. THIS VEHICLE WAS WELL TAKEN CARE OF. THERE IS JUST UNDER 65,000 MILES ON IT AND I BROUGHT IT IN FOR IT'S 60K MAINTENANCE 6 MONTHS AGO (6/11/18). AT THAT TIME THEY ALSO TOOK CARE OF THE RECALLS FOR THE PASSENGER SIDE AIRBAG AND THE POWER SLIDING DOORS. SINCE I WAS ABLE TO CONTAIN THE FIRE QUICKLY, THIS VEHICLE SUFFERED MINIMAL ENGINE DAMAGE, SO I'M WONDERING IF IT SHOULD BE USED FOR INVESTIGATION PURPOSES BEFORE REPAIRS ARE MADE AS IT APPEARS THIS MAY HAVE HAPPENED WITH OTHER TOYOTA SIENNAS THAT SUFFERED MUCH GREATER DAMAGE.

• 12/05/2016· WHEELS,UNKNOWN OR OTHER

  NHTSA RECALL NUMBER : 11V560 MANUFACTURER RECALL NUMBER : B0N TOYOTA HAS NEVER CONTACTED ME REGARDING THE RESOLUTION OF THIS RECALL OR HAS INFORMED ME THAT THIS RECALL WAS DONE.

• 11/24/2017· STRUCTURE

  A FEW WEEKS AGO I RECEIVED A REMEDY NOTICE SAFETY RECALL # 16V-858. AND WENT ONLINE TO SCHEDULE AN APPOINTMENT FOR NOV 27 2017. SARA CALLED FROM TOYOTA AND SAID SHE CAN ONLY SCHEDULE AT THE EARLIEST APPOINTMENT IS JAN 16 2019. PER SAFERCAR.GOV SITE "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO IAM FILING AN ONLINE COMPLAINT WITH NHTSA. TOYOTA SAID THEY HAVE TO FIX LOTS OF CARS SO THAT IS WHY THE EARLIEST APPOINTMENTS IS 2019. WHY DOES IT TAKE OVER A YEAR TO FIX A RECALL ISSUE , AN ISSUE WHICH CAN HARM OR KILL MY PASSENGERS(KIDS). TOYOTA HAS ALL THE PARTS BUT CANNOT FIX IT ASAP. THEY EVEN SAID TO CHECK OTHER DEALERS FOR EARLIER APPOINTMENT. IF THEY CANNOT FIX IT ASAP WHY DOES OTHER DEALERS WHO ALSO SELL LOTS OF TOYOTA VEHICLES WILL BE ANY FASTER. SO MY COMPLAINTS IS DOES IT TAKE ONE DEATH OR 100 OR 1000 DEATH FOR THEM TO EXPEDITE THE RECALL FIX. "TIMELY MANNER" PER SAFERCAR.GOV DOES THAT MEAN OVER A YEAR TO FIX A RECALL. IF A RECALL WAS SEND TO YOU THAT CAN FIX THE ISSUE AND PROTECT YOUR FAMILY AND THEY TOLD YOU THEY CANNOT FIX THE ISSUE FOR AT LEAST ANOTHER 416 DAYS, WOULD YOU THINK THAT IS A "TIMELY MANNER" IF YOUR FAMILY'S LIVES MEAN ANYTHING TO YOU THEN YOU AND ANY REASONABLE PERSON WOULD NOT THINK 416 DAYS IS A "TIMELY MANNER" WILL THIS COMPLAINT BE HEARD AND RESOLVED OR WILL THE BIG CORPORATIONS PRETTY MUCH RUN THE GOVERNMENT AS USUAL. CAN YOU HELP AT ALL?

• 11/22/2018· WHEELS

  THE TIRES WEAR OUT TOO QUICKLY. TWO YEARS AGO I BOUGHT 70000 MILE TIRES AND AFTER LESS THE 30000 MILES ALL FOUR TIRES WERE WORN DOWN ON THE OUTSIDE EDGE. THE ALIGNMENT WAS CHECKED AT THE DEALER EVERY 10000 MILES AND THE TIRES WERE ROTATED. THIS IS A SAFETY ISSUE BECAUSE THE TIRES GET EXCESSIVELY WORN BEFORE THEY ARE EXPECTED TO. THE CAR WAS NOT MOVING. I NOTICED THE EXCESSIVE WEAR AND TOOK IT TO THE DEALER. THEY SAID THAT THIS CAR JUST EATS UP TIRES.

• 11/19/2017· STEERING,ELECTRICAL SYSTEM,STRUCTURE

  1) POWER SLIDING DOOR OPENED WHILE DRIVING; 2) STRER WHEEL ALWAYS STAY ON RIGHT. I TOOK MY VAN TO DELAER (MARK JACOBSON) AND THEY HAVE NOT FIXED THE SLIDING DOOR AFTER I REPORT THE PROBLEM WITH SLIDING DOOR. AFTER I STARTED SEARCHING ON INTERNET AND FOUND THAT THERE IS RECALL ALSO. I CALLED THEM THERE IS A RECALL BUT THEY DID NOT DO ANYTHING. RECALL DATE: NOVEMBER 22, 2016 DEALER REFERENCE ID: G04 NHTSA RECALL ID: 16V858

• 11/15/2012· STRUCTURE

  DRIVER AND PASSENGER SIDE POWER SLIDING DOOR OCCASIONALLY (I.E. NOT ALL THE TIME) MAKES AN ABNORMAL POP NOISE WHEN INITIALLY OPENING WITH THE OUTSIDE HANDLE OR WITH THE INSIDE HANDLE ON THE SLIDING DOOR. THIS DOES NOT HAPPEN THE DOOR IS OPENED WITH OTHER METHOD (E.G. REMOTE, OVER-HEAD MOUNT CONTROL, BUTTON ON B-PILLAR). IT SEEMS AS IF THE DOOR DOESN'T UNLATCH BEFORE THE MOTOR START PULLING THE DOOR. THE SYMPTOM IS VERY SIMILAR TO THIS TSB FOR CERTAIN 2011 SIENNA: T-SB-0044-11. *TR

• 11/12/2023· SEATS

  The third row passenger side split was stored and then put back up. Upon lifting the seats, pieces fell out (spring, washer, and screw) and the locking mechanism would not lock the seats into place. I am not sure how long these parts were loose, but it is a major safety hazard as the vehicle seat was not secured to the car as intended. We plan to to follow up with Toyota, but upon investigating, it seems that this is an issue for several 2011 Siennas. My Sienna was manufactured 4/2012. This is the smaller of the split seats, but out of an abundance of caution, we don't plan to use the 3rd row at all until a remedy is produced. Unfortunately, I saw only consumer complaints in regards to the 2011 3rd row seating issue and didn't see any solutions.

• 11/09/2016· EQUIPMENT

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V560000 (EQUIPMENT). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 11/07/2015· STRUCTURE

  I HAVE BROUGHT THE SIENNA INTO TOYOTA ON 3 SEPARATE OCCASIONS, AS IT WAS CLUNKING WHEN IT CLOSED. I WAS TOLD THERE WAS NOTHING WRONG WITH IT EACH TIME, BUT THE LIFTGATE WAS CLEARLY NOT ALIGNED. WATER IS NOW COMING THROUGH THE TOP OF THE LIFT GATE. I DID BACK UP INTO A TREE, AND HAD DAMAGE TO THE BACK QUARTER PANEL AND IT WAS REPAIRED BY A BODY SHOP. TOYOTA IS STATING THAT THIS CAUSED THE LIFTGATE TO BE MISALIGNED AND THAT IS CAUSING THE WATER TO COME THROUGH THE LIFTGATE. HOWEVER, IT WAS NOT UNTIL I RAN THE MINIVAN THROUGH A TOUCH FREE CARWASH AND WATER WAS APPLIED UNDER PRESSURE THAT I NOTICED THE WATER COMING IN. MY COMPLAINT IS I BELIEVE THAT IF THE LIFTGATE COULD BE MISALIGNED BY QUARTER PANEL DAMAGE, WHAT WOULD HAPPEN UNDER EXTREME STRESS OF A CAR ACCIDENT. I DO BELIEVE THE DEALERSHIP IS AVOIDING REALIGNING THE LIFT GATE, BUT I AM ALSO CONCERNED ABOUT THE OVERALL SAFETY OF THE VEHICLE IN THE EVENT OF AN ACCIDENT. ALSO, THE ORIGINAL TIRES THAT CAME ON THE VEHICLE WORE VERY EARLY. I REPLACED ALL 4 TIRES AT TOYOTA BECAUSE WE WERE TAKING THE VEHICLE ON A FAMILY TRIP. I WAS LOOKING THROUGH THE OWNERS MANUAL AND NOTICED THAT THE ORIGINAL TIRES WERE TO HAVE A 6 YEAR WARRANTY.

• 11/07/2015· STRUCTURE

  I HAVE BROUGHT THE SIENNA INTO TOYOTA ON 3 SEPARATE OCCASIONS, AS THERE WAS CLUNKING WHEN THE LIFT GATE CLOSED. I WAS TOLD THERE WAS NOTHING WRONG WITH IT EACH TIME, BUT THE LIFTGATE WAS AND IS CLEARLY NOT ALIGNED. WATER IS NOW COMING THROUGH THE TOP OF THE LIFT GATE. I DID BACK UP INTO A TREE, AND HAD DAMAGE TO THE BACK QUARTER PANEL AND IT WAS REPAIRED BY A BODY SHOP. TOYOTA IS STATING THAT THIS CAUSED THE LIFTGATE TO BE MISALIGNED AND THAT IS CAUSING THE WATER TO COME THROUGH THE LIFTGATE. MY COMPLAINT IS I BELIEVE THAT DEALERSHIP IS AVOIDING REALIGNING THE LIFT GATE. I ORIGINALLY BROUGHT THIS IN UNDER THE MANUFACTURER WARRANTY AND I HAVE AN EXTENDED WARRANTY. THERE WAS NO VEHICLE DAMAGE TO THE VAN UPON INITIAL VISIT. AT THIS POINT, IF THE LIFTGATE IS NOT REALIGNED AND FIXED PROPERLY AND WATER CONTINUES TO COME IN, IT WILL EVENTUALLY DESTROY THE MECHANISM THAT IS USED FOR THE AUTO OPEN AND CLOSE. IN ADDITION, I AM ALSO CONCERNED ABOUT THE OVERALL SAFETY OF THE VEHICLE IN THE EVENT OF AN ACCIDENT, IF WHAT TOYOTA STATES IS TRUE (THE LIFTGATE CAN BE MISALIGNED BY QUARTER PANEL DAMAGE).

• 11/01/2019· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2012 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 55 MPH, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE HIGHWAY, AND THE VEHICLE ROLLED OVER THREE TIMES. THE CONTACT STATED THAT THE VEHICLE LANDED UPSIDE DOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. THE CONTACT WAS ALSO SEEING A CHIROPRACTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. *LN *TR*JB *TR *DT *TR

• 11/01/2014· STRUCTURE

  I WANT TO CORRECT THAT ON OUR 2012 SIENNA IT IS THE BACK SLIDING DOOR THAT IT IS THE "HINGE" THAT OPENS AND SHUTS THE DOOR, LOCKS IT, ATTACHES IT TO THE VAN THAT IS STARTING TO RUST. TOYOTA REPLY IS TILL IT FALLS OFF, OR STARTS TO "BE MORE RUSTED, BUT NOT IN OUR LIFETIME" IT IS COSMETIC, YET IT IS DANGEROUS AND WILL AFFECT THE RESALE VALUE AND IT IS NEAR THE WIRES THAT OPEN AND SHUT IT, WHICH I HAVE READ PROBLEMS ABOUT. TOYOTA SHOULD TAKE RESPONSIBILITY FOR THE HINGES RUSTING AND REPLACE THEM BEFORE SOMEONE DOES GET HURT, YOU JUST DON'T WAIT FOR THE ACCIDENT TO HAPPEN OR TILL SOMEONE GETS HURT. *TR

• 10/30/2015· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  ALL UNDERWOOD COMPONENTS ARE NOT ONLY VULNERABLE, BUT ATTRACTIVE TO RODENTS. WHILE PARKED OVERNIGHT ON 4 CONSECUTIVE NIGHTS, RODENTS HAVE CHEWED THROUGH WIRES DESPITE ATTRACTIVE RODENT POISON IN THE ENGINE BAY, THE POISON IS UNTOUCHED AND THE WIRES ARE ATTACKED EVERY NIGHT. TO DATE INJECTOR WIRES, SENSOR SIRES, FUEL PUMP WIRES HAVE BEEN COMPROMISED, INCLUDING SENSORS FOR THE STABILITY CONTROL SYSTEM, WHICH IS DISABLED. I REPAIRED DAMAGE BY RUNNING NEW WIRES, CLEARING NESTS AND SET TRAPS AND POISON, BUT NOW THE THE FUEL SYSTEM HAS BEEN ATTACKED AND THE FUEL PUMP DOES NOT ACTIVATE. 3 OTHER CARS PARKED IN THE SAME LOCATION FOR THE PAST 5 MONTHS ARE UNTOUCHED. SAFETY SYSTEMS ARE LIKELY TO BE COMPROMISED FOR ANY PERSON WHO MUST PARK THESE OUTDOORS.

• 10/27/2014· STRUCTURE

  TODAY WHILE CLEANING THE VAN, I NOTICED THE LEVER AND/OR LATCH THAT HOLDS THE BACK SLIDING DOORS AND MOVES THEM OPEN AND SHUT, KEEPS THE BACK SLIDING DOORS ON, IS STARTING TO RUST WHERE THE DOOR IS CONNECTED NEAR THE CABLES THAT OPEN AND SHUT THE DOOR. *TR

• 10/27/2012· VEHICLE SPEED CONTROL

  WHILE DRIVING ON AN EXPRESSWAY WITH STEEP GRADES, WITH THE CRUISE CONTROL SET, THE SPEED ON STEEP DOWNGRADES WOULD INCREASE BY UP TO 5 MPH ABOVE THE SPEED SET ON THE CRUISE CONTROL. IN OTHER VEHICLES I HAVE DRIVEN IN RECENT YEARS, I DO NOT RECALL THE SPEED VARIATION EXCEEDING 3 MPH FROM THE CRUISE CONTROL SETTING. *TR

• 10/26/2017· AIR BAGS

  WE DO NOT USER THE PASSAGES SIT BECAUSE WE HEAR A NOISE IN SIDE THE BOX OF AIR BAG

• 10/23/2017· SERVICE BRAKES

  RE: TSB # T-SB-0045-14 REV2 SEPTEMBER 19, 2017 FRONT BRAKE VIBRATION WE HAVE BEEN HAVING A FRONT BRAKE VIBRATION PROBLEM SINCE JUNE OF 2016. WE HAVE SPENT MONEY ON NEW BRAKES, ROTORS, CALIPERS, AND TIRES, ALL TO TRY TO STOP THE PROBLEM. JUST A COUPLE WEEKS AGO THE TSP REFERENCED ABOVE WAS BROUGHT TO OUR ATTENTION. WE HAVE BEEN TO OUR LOCAL TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA AND ARE NOT SATISFIED WITH THE RESPONSE. THEY SAY IT IT NOT A SAFETY ISSUE, BUT HOW CAN OVERHEATING BRAKES NOT BE A SAFETY ISSUE? WE WOULD APPRECIATE YOUR LOOKING INTO THE PROBLEM. WE ARE FACING PAYING HUNDREDS OF DOLLARS TO FIX THE PROBLEM THAT THEY SHOULD BE RESOLVING.

• 10/19/2020· POWER TRAIN

  MY 2012 TOYOTA SIENNA RECENTLY BEGAN MAKING A LOUD WHINING NOISE FROM THE REAR AXLE AREA. UPON INSPECTION, WE WERE INFORMED THAT THE DIFFERENTIAL UNIT WAS FAILING AND NEEDED TO BE REPLACED. THIS WOULD COST US BETWEEN $2,500-$3,000. AFTER SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SIENNA, LIKELY CAUSED BY A DESIGN FLAW. THE SAME UNIT WAS USED ON THE RAV-4, AND AFTER SIMILAR PROBLEMS SURFACED IT WAS RECALLED AND FIXED BY TOYOTA. GIVEN THE DANGER POSED BY FAILURE OF THIS PART TO A FAMILY VEHICLE, AND THE KNOWN EXISTENCE OF THE PROBLEM BY TOYOTA, IT SEEMS OBVIOUS THAT IT SHOULD BE IMMEDIATELY RECALLED AND FIXED BY THE MANUFACTURER.

• 10/19/2017· STEERING

  WE HAVE 54K MILES ON OUR VAN AND HEARD A KNOCKING NOISE WHEN WE WOULD MAKE A TURN (RIGHT OR LEFT). I BROUGHT TO DEALERSHIP AND THEY SAID WE NEEDED TO REPLACE THE INTERMEDIATE STEERING SHAFT. THE COST WAS $750. I LOOKED ONLINE AND SEE PREVIOUS RECALLS FOR TOYOTA FOR THIS SAME PROBLEM. I ALSO SEARCHED AND FOUND SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH NEWER YEAR SIENNAS LIKE MINE. THIS IS OBVIOUSLY A DEFECT THAT IS STILL IMPACTING TOYOTA AND CONSUMERS. TOYOTA WAS NOT WILLING TO LISTEN TO OUR PROBLEM OR HELP IN ANY WAY.

• 10/19/2017· SEATS

  THERE IS A RATTLING THAT COMES FROM THE 2ND ROW SEATS. IT IS LOUD AND DRIVING ME CRAZY. I SEE HUNDREDS OF COMPLAINTS ON TOYOTA FORUMS BUT TOYOTA WILL NOT ACKNOWLEDGE THE ISSUE, SOUNDS LIKE I AM DRIVING A CLUNKER INSTEAD OF A $35,000 CAR. I PURCHASED NEW AND THIS HAS BEEN GOING ON FOR SEVEAL YEARS

• 10/18/2017· STEERING

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BEGAN TO JERK LEFT AND RIGHT INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ORLAND TOYOTA, 8505 W. 159TH STREET, TINLEY PARK, IL 60487) WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE STEERING SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 10/07/2025· ENGINE

  Coolant leaking from rear of the engine through the head gasket. Vehicle struggles to accelerate beyond 55mph or 80kmph. A quick search on the internet shows that this is a frequent occurrence in this 3.5L V6 engine from Toyota model years 2011 through 2017.

• 10/06/2014· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  AFTER THE WEATHER DROP TO 45 DEGREES ON OCTOBER 5, 2014 I STARTED MY 2012 TOYOTA SIENNA (AWD), I IMMEDIATELY NOTICE THAT ALL LIGHT IN THE PANEL WERE ON. THERE IS WARNING IN CENTER VIEW PANEL ALERTING ME THAT I NEED TO TAKE THE VEHICLE TO DEALERSHIP FOR ABS, VSC AND BRAKE SYSTEM PROBLEM. THE FOLLOWING DAY I DROVE THE VEHICLE TO THE DEALERSHIP AND NOTICE THAT THE SPEEDOMETER AND GAS GAUGE ARE NOT WORKING. THE SPEEDOMETER HAND IS MOVING BACK AND FORTH. THE GAS IS ALWAYS IN THE FULL MODE. I ALSO NOTICE THAT THE BRAKE IS ALWAYS IN ON MODE. DRIVING WITHOUT WORKING SPEEDOMETER, BRAKE SYSTEM AND GAS RANGE ARE REALLY PUTTING MY LIFE IN DANGER. I AM HOPING THAT MY DEALERSHIP WHICH SUPERIOR TOYOTA CAN FIX THESE PROBLEM. I AM ALSO HOPING THAT WARRANTY WILL COVERT THE DEFECTIVE PART. *TR

• 10/03/2019· STEERING,SUSPENSION

  EVERY TIME I TURN THE STEERING WHEEL AT LOW SPEED...IT MAKE NOISE SOUND LIKE A LOSE BOLT IN THE UNIVERSAL JOINT..TOYOTA DEALER COULD NOT FIND ANYTHING

• 10/03/2017· AIR BAGS,STRUCTURE

  2012 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR AND FRONT PASSENGER AIRBAG RECALLS. *LD THE CONSUMER STATED THE RECALL REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 10/03/2017*JS

• 10/02/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNWON TOYOTA DEALER LOCATED IN METAIRIE, LOUISIANA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/01/2017· AIR BAGS,UNKNOWN OR OTHER

  I HAVE TWO RECALLS ASSOCIATED WITH THIS MINIVAN. ONE WITH THE TAKATA AIRBAG, ANOTHER WITH THE SLIDING DOOR. CALLED THE DEALER MOSSY TOYOTA AT SAN DIEGO IN LATE JULY BUT THERE IS NO HELP OVER TWO MONTHS ON EITHER PROBLEM. I AM NOT SURE WHAT TO DO NEXT? CAN YOU PLEASE GIVE ME SOME INSTRUCTIONS?

• 09/30/2017· AIR BAGS

  TAKATA RECALL. IT HAS BEEN ALMOST A YEAR AND HALF SINCE TOYOTA INFORMED ME THAT I SHOULDN'T ALLOW ANYONE TO RIDE IN THE FRONT SEAT OF MY VAN. YOU CAN IMAGINE THE INCONVENIENCE THIS HAS CAUSED!!! NOW THEY SAY THERE IS A SOLUTION BUT THE TOYOTA DEALERS CLAIM THEY DON'T HAVE THE AIR BAGS AND THEY DON'T KNOW WHEN THEY WILL GET THEM. MY FAMILY IS NOT SAFE IN MY VEHICLE. HOW LONG SHOULD I HAVE TO DEAL WITH THEIR INCOMPETENCE AND DISREGARD FOR THE SAFETY OF MY FAMILY?

• 09/28/2014· TIRES

  I AM COMPLAINING ABOUT THE MICHELIN PRIMACY MXV4 TIRES. THE TIRES HAVE A 60,000 MILE WARRANTY AND I HAVE ONLY GOTTEN 20,200 MILES OUT OF THEM. THE TREAD WEAR IS A 5/6 GAUGE. I WILL HAVE TO PURCHASE THREE NEW TIRES VERY SOON, BEFORE THE TIRES START BALDING, IN ORDER TO CORRECT THERE FAILURE. I STARTED OUT WITH FOUR OF THEM, BUT NOW I AM DOWN TO THREE. ONE OF THEM HAD A SCREW FOUND IN IT, SO I REPLACED IT WITH A NEW FIRESTONE TIRE. *TR

• 09/26/2017· ELECTRICAL SYSTEM

  2013 TOYOTA SIENNA MINIVAN THE POWER DOORS NO LONGER CLOSE AND OPEN PROPERLY, THEY ESSENTIALLY STICK, AND WE HAVE TO MANUALLY GET OUT, AND SLAM IT SHUT WITH GREAT FORCE. THE CAR DOOR OPENED ONCE WHILE I WAS DRIVING. MY CHILD ON THAT SIDE WAS WEARING A SEATBELT, I PULLED OVER, AND HAD TO GET OUT TO SHUT THE DOOR WITH GREAT FORCE. FOR A LONG PERIOD, TOYOTA DIDN'T HAVE A FIX FOR THIS PROBLEM. I HAVE BEEN CALLING THE DEALERSHIP REGULARLY TO SEE IF THE "FIX" HAD ARRIVED. FINALLY, IN AUGUST I WAS TOLD THAT IT HAD, AND THAT THE SOONEST THEY COULD FIX MY CAR WAS DECEMBER 27!!! I HAVE TOLD THEM THAT I PAID FOR A FEATURE, TO HAVE POWER DOORS WHICH BOTH WORKED AND DIDN'T POSE A SAFETY LIABILITY. I HAVE ASKED FOR EITHER A LOANER CAR, OR COMPENSATION. THEIR RESPONSE HAS BEEN THAT THEY APOLOGIZE FOR THE INCONVENIENCE, BUT THAT THEY ARE NOT WILLING TO GIVE ME ANOTHER CAR, OR COMPENSATE ME. I HAVE FOUR CHILDREN, ONE OF WHOM IS SPECIAL NEEDS.IN ORDER TO ENSURE SAFETY, I HAVE HAD TO DISABLE THE POWER FEATURE. I BOUGHT THE CAR WITH THE POWER FEATURE BECAUSE IT'S SOMETHING THAT WE RELY ON. I FEEL THAT I SPENT MONEY ON SOMETHING THAT IS DEFECTIVE, AND A SAFETY LIABILITY, AND WE ARE BEING PENALIZED, AS OPPOSED TO THE COMPANY ASSURING OUR SAFETY AND SATISFACTION.

• 09/25/2017· AIR BAGS

  WE HAVE CONTACTED TOYOTA CORPORATE ON SEVERAL OCCASIONS REGARDING OUR TAKATA AIR BAG RECALL, CORP CASE NUMBER 1704280638 AND AFTER SEVERAL RUN - AROUNDS, DEALING WITH TOYOTA CORPORATE AND THE DEALERSHIP, TOYOTA HAS NOT PERFORMED THE RECALL FIX FOR THE TAKATA AIR BAGS. THE DEALERSHIP WE WERE WORKING WITH IS LISTED BELOW. I HAVE YET TO RECEIVE A NOTICE IN THE MAIL FROM TOYOTA SAYING THAT MY RECALL FIX IS AVAILABLE. RICK HENDRICK TOYOTA SCION SANDY SPRINGS ADDRESS: 6475 ROSWELL RD NE, ATLANTA, GA 30328 HOURS: OPEN TODAY 8:30AM'9PM SERVICE DEPT: 404-256-3392

• 09/24/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

• 09/23/2019· AIR BAGS

  AIR BAG LIGHT IS ON CHECK SYSTEM. PER THE DEALER. SPIRAL CABLE ISSUE WITH TOYOTA SIENNA 2012 AND PER THE DEALER THIS IS A MANUFACTURING DEFECT.

• 09/22/2016· UNKNOWN OR OTHER

  PASSENGER DOOR - MOTOR LOCK ASSEMBLY FAILURE WHERE PASSENGER DOOR WILL NOT SHUT AND FLIES OPEN WHEN DRIVING. RUSTING OF DOOR COMPONENTS FROM IMPROPER DOOR SEALING AROUND DOOR FRAME. POPPING SOUND WHEN OPENING MOTORIZED PASSENGER DOOR. FORTUNATELY, DOOR WAS STOPPED INITIALLY WHEN DOOR FAILURE OCCURRED BUT DOOR FLEW OPEN AFTER I SHUT IT AND DROVE THE VEHICLE. I THEN STOPPED TO SHUT DOOR AND DOOR WOULD NOT CLOSE AT ALL.

• 09/21/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA PASADENA LOCATED AT 3600 E FOOTHILL BLVD, PASADENA, CA 91107 AT PHONE NUMBER (626) 795-9787 SEVERAL TIMES WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).

• 09/21/2016· STRUCTURE,UNKNOWN OR OTHER,ENGINECrashFire

  ON AUGUST 27, 2016 I WAS DRIVING OUR 2012 TOYOTA SIENNA ON AN INTERSTATE HIGHWAY. TRAFFIC WAS TERRIBLE AND I REAR-ENDED ANOTHER VEHICLE IN STOP-AND-GO TRAFFIC. THE IMPACT WAS MINOR, BUT THE ENGINE CAUGHT FIRE AND BURNT THE CAR TO THE FRAME. MY WIFE AND I WERE ABLE TO EXIT THE CAR BEFORE IT BURNED. WHEN I EXITED THE CAR, I TOOK MY KEYS WITH ME. HOWEVER, I WAS NOT ABLE TO OPEN ANY OF THE DOORS AND EVERYTHING I HAD IN THE BACK OF THE VAN BURNED. THANKFULLY, OUR CHILDREN WERE NOT IN THE CAR. IF THEY HAD BEEN, I WOULD HAVE NEEDED TO BREAK WINDOWS TO ATTEMPT TO REMOVE THEM FROM THE CAR.

• 09/18/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/15/17 *BF UPDATED 11/27/2017*JS

• 09/16/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA RECALL. I HAVE WAITED MONTHS FOR TOYOTA TO FIX THIS, WITH NO ACTION. THE RECALL FOR SIDE-PANEL SIENNA DOORS HAS ALSO NOT BEEN ADDRESSED.

• 09/15/2025· STEERING

  The battery light came on suddenly and the power steering went out making it extremely difficult to steer the vehicle. An accident was narrowly avoided. We replaced the battery, alternator, and serpentine belt. The problem resolved for over 6 months, then reappeared. It starts with no issue, is charging properly, the serpentine belt is intact. The power steering will come on and go off sporadically, the only warning being the battery indicator on the dash that comes on first. This creates a substantial hazard and risk as the steering is severely impacted with little warning.

• 09/15/2016· STEERING,WHEELS

  STEERING WHEEL COLUMN (OR PART OF THE STEERING WHEEL IS MAKING A CLICKING SOUND WHEN TURNING WHEELS IN LOW SPEEDS OR IN REVERSE. THE CLICKING SOUND IS GETTING LOUDER AND THE WHEELS APPEAR TO "SKIP" OR "JERK SLIGHTLY" WHEN TURNED. I THOUGHT THAT IT WAS A TYPICAL OR INDIVIDUAL ISSUE, BUT A LOT OF TOYOTA SIENNA OWNERS ARE EXPERIENCING THE SAME ISSUE.