2012 Toyota RAV4

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2020· POWER TRAIN

  BOTH FRONT DRIVE AXLES EXHIBITED SIGNS OF SEVERE CORROSION DAMAGE LEADING TO COMPLETE LOSS OF LUBRICANT AND HAD TO BE REPLACED AT 34,056 MILES. THE VEHICLE IS GARAGED AND NOT SUBJECT TO ANY UNUSUAL OPERATING CONDITIONS. SYMPTOMS INCLUDED SEVERE CRACKING AND POPPING NOISES ON TURNS.

• 12/30/2014· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  ON THURSDAY 18 DECEMBER, MY WIFE AND I LEFT SPRINGFIELD, MISSOURI TO DALLAS, TEXAS TO VISIT OUR FAMILY FOR THE CHRISTMAS HOLIDAY. WE WERE DRIVING OUR RECENTLY PURCHASED 2012 RAV4 WITH APPROXIMATELY 33,000 MILES WHICH WE PURCHASED IN LATE SEPTEMBER 2014. WE STOPPED SEVERAL TIMES DURING OUR TRIP TO REFUEL AND ALLOW MY WIFE, WHO IS 6 MONTH PREGNANT, A CHANCE TO STRETCH HER LEGS. FOR MUCH OF THE TRIP, I USED CRUISE CONTROL WHEN POSSIBLE AT VARYING SPEEDS FROM 65 MPH (IN MISSOURI) TO 75 MPH (IN PARTS OF OKLAHOMA). AT APPROXIMATELY 4:30 PM, WHILE DRIVING THROUGH TUSHKA, OKLAHOMA WE APPROACHED A STOPLIGHT WHERE THE SPEED LIMIT DROPPED FROM 65 TO 45 MPH. THE LIGHT WAS RED, A SEMI WAS STOPPED AT THE LIGHT, AND I ATTEMPTED TO APPLY THE CAR'S BRAKES. AS I DID SO, THE CAR FELT AS IF IT WAS FIGHTING MY ATTEMPTS TO STOP IT. I HAD TO KEEP BOTH HANDS ON THE WHEEL, AND I DO NOT KNOW IF THE CRUISE CONTROL DISENGAGED. AS I APPROACHED THE SEMI, I PRESSED HARDER ON THE BRAKES IN ORDER TO STOP MY VEHICLE. FINALLY WITH LESS THAN A CAR LENGTH, MY CAR CAME TO A FULL STOP. WITH MY FOOT STILL PRESSED FIRMLY ON THE BRAKES, BOTH MY WIFE AND I HEARD THE CAR BEGIN TO MAKE A HIGH-PITCHED NOISE. I IMMEDIATELY PUT THE CAR INTO 'PARK,' AT WHICH POINT THE ENGINE BEGAN TO REV AND I SAW THAT THE RPM GAUGE ON THE CAR ROSE TO 7-8,000 RPM. AT THIS POINT, I TURNED THE CAR OFF AT THE IGNITION SWITCH. MY INTENT WAS TO RE-START THE CAR AND SAFELY PULL OVER AFTER WE PROCEEDED THROUGH THE INTERSECTION. HOWEVER, AT THIS POINT THE LIGHT TURNED GREEN AND, AS I RESTARTED THE CAR, WE WERE HIT FROM BEHIND BY ANOTHER VEHICLE. ON FRIDAY, THE 19TH, I TOOK MY VEHICLE TO TOYOTA OF LEWISVILLE (TX) WHERE THEY PROVED UNABLE TO DIAGNOSE THE PROBLEM. I WAS CONTACTED BY A REPRESENTATIVE ON 12/29/2014 WHO INFORMED ME THAT NOTHING WOULD BE DONE UNLESS THE EVENT "REPLICATED" OR SOMEONE HAD BEEN INJURED. *JS

• 12/29/2021· VISIBILITY/WIPER

  Poor winter visibility: This is an issue with this vehicle but also with almost all other vehicles with internal combustion engines. During cold weather the defroster is ineffective until the engine warms up and provides heat. This results in two unsafe conditions 1) warming the engine up while parked, which exposes the vehicle and driver to theft ("carjacking" is an increasing crime in our area) and increases carbon emissions, or, 2) driving the vehicle while the engine is cold and having poor forward visibility. If defrosters were equipped with electric heating elements, defroster heat would be provided almost immediately. I was told that VW provided this feature for several years and it was very effective. The electric heating element could be thermostatically controlled so it would turn off once the engine starts providing heat. Since a household toaster can be purchased for $25, it should not cost manufacturers more than $15 to add an electric heating element to the defroster. Thank you for considering this recommendation. I am embarrassed to admit to the times when I drove while peering through a small patch of clear windshield . . . reasonably safe for seeing directly forward but definitely not safe for seeing side traffic or crossing pedestrians.

• 12/29/2021· ELECTRICAL SYSTEM

  Inaudible turn signal prompt: Older drivers who drive for miles with their turn signal on is the subject of many a cartoon and common source of highway frustration. It is also a safety issue when a vehicle does not perform the turn that it is apparently signaling to make. I find myself being one of those older drivers who leaves their turn signal on. I have moderate hearing loss and do wear hearing aids, but not all the time. Perhaps my RAV4's audible prompt is quieter than others, but with road noise and the radio on I often do not hear it. A simple solution to this problem would be the ability to control the volume of the audible turn signal prompt so it could be "cranked up" to be easily heard. If dashboard lights have a dimmer control, why don't turn signal prompts have a volume control? It seems like a simple solution and with today's touch control panels one that could be added for very little cost. Thanks for considering my recommendation. It is a common safety problem that has a simple and low-cost solution.

• 12/28/2015· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WIPERS WERE NOT OPERATING CORRECTLY. THE PASSENGER SIDE WIPER DID NOT FULLY DESCEND PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2016· VISIBILITY/WIPER

  I RECIEVED A RECALL NOTICE IN SEPTEMBER THAT SAID I WOULD GET SECOND NOTIFICATION BUT I NEVER GOT ONE. WHEN WILL I GET A LETTER TO FIX THIS RECALL ON MY CAR????

• 12/24/2014· STEERING,POWER TRAIN,ENGINE

  I WAS DRIVING IN THE PARKING GARAGE AT WORK AND THE YELLOW EXCLAMATION LIGHT APPEARED ON THE DASH WITH A MESSAGE THAT SAYS "CHECK EV SYSTEM. HAVE YOU VEHICLE CHECKED BY A DEALERSHIP IMMEDIATELY." I WAS ABLE TO STOP AND THE CAR STARTED AFTER SEVERAL ATTEMPTS. THE DEALERSHIP REPLACED THE ECU. *TR

• 12/24/2012· STEERING,AIR BAGS,STRUCTURE,SERVICE BRAKESCrash

  I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

• 12/22/2015· POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURECrash

  ON OCTOBER 17 SHORTLY BEFORE 2 PM PST IN CLEAR WEATHER, I WAS PULLING INTO A PARKING SPOT ON PRIVATE PROPERTY AT ABOUT 2 TO 3 MPH. I TURNED THE VEHICLE INTO THE SPOT AND APPLIED THE BRAKES BUT THE CAR SURGED OVER THE CURB, HIT A TREE, WENT OVER AN EMBANKMENT AND CRASHED ONTO A PARKED CAR. (THE AIRBAG DID NOT DEPLOY, BUT THERE WERE NO INJURIES.) THE IGNITION WOULD NOT TURN OFF AFTER REPEATED ATTEMPTS. FINALLY I DEPRESSED THE IGNITION BUTTON FOR ABOUT 10 SECONDS AND IT TURNED OFF. JUST 5 DAYS EARLIER, THE CAR HAD UNDERGONE A SAFETY RECALL REPAIR TO THE ELECTRONIC CIRCUITRY. TOYOTA HAD ISSUED A SAFETY RECALL DUE TO A SOFTWARE DEFECT WHICH AFFECTED "COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY." WE INFORMED TOYOTA THIS APPEARED TO BE AN UNINTENDED ACCELERATION INCIDENT. THEY PROMISED TO ASSIGN AN ENGINEER TO THOROUGHLY INSPECT THE VEHICLE AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER (EDR). THE ENGINEER INSPECTED THE CAR AND PREPARED A 22 PAGE REPORT. HOWEVER HE WAS UNABLE TO DOWNLOAD THE EDR INFORMATION DUE TO A DATA COMMUNICATION ERROR. TOYOTA CLAIMED IT WAS DUE TO A LOW BATTERY. THE ENGINEER CONFIRMED TO ME THAT IT WAS A DATA COMMUNICATION ERROR AND THAT THE VEHICLE WAS HALF CHARGED WHEN HE DROVE IT. TOYOTA REFUSED TO SHARE THE ENGINEER'S REPORT. THEY STATED IN SIX SHORT SENTENCES THAT THE ACCELERATION AND BRAKE PEDALS BOTH WORKED. THEY DID NOT ADDRESS THE RECALL, THE INCIDENT WITH THE IGNITION SWITCH, OR THE DATA COMMUNICATION ERROR, ALL OF WHICH SIGNAL POSSIBLE PROBLEMS WITH THE ELECTRIC CIRCUITRY/SOFTWARE. WHEN WE WROTE THEM A DETAILED LETTER WITH ALL THE ATTACHMENTS TO DOCUMENT THE RECALL, THEY SIMPLY RESPONDED THAT THE ACCELERATION PEDAL AND BRAKE PEDAL WORKED.

• 12/21/2019· AIR BAGS

  I NOTICED THAT THE 'PASS AIR BAG OFF' LIGHT WAS ON EVEN THOUGH A PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. I TOOK IT TO THE TOYOTA DEALERSHIP THAT DIAGNOSED IT. THEY SAID THE SENSOR IN THE PASSENGER SEAT BELT BUCKLE HAD GONE BAD AND NEEDED REPLACING. WHAT BOTHERS ME IS THE FACT THAT THE AIRBAG LIGHT ON THE INSTRUMENT PANEL DIDN'T COME ON TO INDICATE THAT SOMETHING WAS WRONG. I AM NOT SURE HOW LONG I HAVE DRIVEN WITH THIS MALFUNCTION SINCE THE LIGHT THAT INDICATES THE AIR BAG BEING ON OR OFF IS OFF TO THE SIDE AND IN YELLOW RATHER THAN RED TO SHOW THAT SOMETHING IS WRONG. I HAD TO PAY FOR THE DIAGNOSIS AND REPAIR. THIS SHOULD HAVE BEEN COVERED BY AN EXTENDED WARRANTY BY THE MANUFACTURER. THE CAR ONLY HAD 67K MILES, BEING 7 YEARS OLD.

• 12/21/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE AT A COMPLETED STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

• 12/21/2015· VEHICLE SPEED CONTROL

  12/21/15 - MY VEHICLE WAS STATIONARY. I JUST FINISHED REFUELING AND STARTED THE CAR. I HAD MY RIGHT FOOT ON THE BRAKE, AND SWITCHED FROM PARK TO DRIVE. MY LEFT FOOT STAYED ON THE FLOOR, TO THE LEFT OF THE BRAKE PEDAL. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I PRESSED EXTREMELY HARD ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD, AND COULD HEAR AND FEEL THE ENGINE AND BRAKE FIGHTING EACH OTHER. THIS LASTED APPROXIMATELY 3 SECONDS AND THE ENGINE RETURNED TO IDLE. THE BRAKE AND ACCELERATOR PEDALS ARE NOT THAT CLOSE, IT WOULD BE IMPOSSIBLE TO PRESS BOTH AT THE SAME TIME.

• 12/20/2014· FUEL/PROPULSION SYSTEM

  WHILE DRIVING 35 ON A LOCAL ROAD, THE VEHICLE LOST ALL POWER TO THE PROPULSION SYSTEM. POWER STEERING AND BRAKES WORKED AS I WAS LUCKY TO BE ABLE TO COAST SAFELY TO A TURNOUT. THE VEHICLE WARNING LIGHT SAYING "CHECK EV SYSTEM, HAVE DEALER CHECK IMMEDIATELY" WAS ILLUMINATED ON THE INFORMATION DISPLAY. THIS IS A COMMON PROBLEM FOR THE RAV4 EV AS THE TOYOTA AND TESLA PARTS HAVE TROUBLE MAINTAINING COMMUNICATION WITH EACH OTHER WITHIN A PART CALLED THE GATEWAY ECM. MY CAR WAS SERVICED BY THE DEALER AFTER THIS INCIDENT, WHERE THEY UPDATED THE FIRMWARE LOADED ON THE GATEWAY ECM.

• 12/19/2018· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  O2 SENSOR AND OTHER SENSORS KEEP LIGHTING UP

• 12/19/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

• 12/17/2019· VEHICLE SPEED CONTROL,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BALL TOYOTA OF CHARLESTON (1905 PATRICK ST PLAZA, CHARLESTON, WV 25387, (304) 513-3777) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT STATED THAT TOYOTA CORPORATION SENT AN ENGINEER TO RETRIEVE DATA FROM THE VEHICLE DATA RECORDER, BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 33,450. *LN *TP THE CONSUMER STATED INSPECTION WAS PERFORMED IN SEPT 2019 AND NO DEFECT WAS FOUND IN VEHICLE. AND LAST INCIDENT WAS ON DECEMBER 16TH AND BRAKES/TIRES WERE REPLACE A MONTH PRIOR. *PM

• 12/14/2013· STEERING,TIRES,WHEELS

  I HAD JUST GOTTEN ON A 6 LANE EXPRESSWAY WITH A 45 MPH SPEED LIMIT. HANDS AT TEN AND TWO - JUST WATCHING THE ROAD GOING ABOUT 40 MPH IN THE FAR LEFT LANE SO PEOPLE COULD TURN ON THE ROAD. I HAD BEEN HAVING A CLUNKING SOUND WHEN I WOULD PULL OUT OF MY DRIVEWAY FOR AWHILE BUT DIDN'T WANT TO GO BACK TO THE DEALER BECAUSE I HAD JUST GOTTEN A 10,000 MILE OIL CHANGE AND AFTER REMOVING A TIRE WITH A NAIL IN IT FOUND THEY HAD TO ORDER THE TIRE, WHICH TOOK 3 WEEKS TO GET (APPARENTLY RUN FLAT TIRES ARE STILL IN JAPAN,,) SO, I BACK TO MY NEAR DEATH EXPERIENCE- I WAS DRIVING SLOWER THAN THE SPEED LIMIT DOWN THE ROAD WHEN I LOST ALL STEERING IN MY VEHICLE AND I WAS HEADED INTO ONCOMING TRAFFIC. I HIT THE TALL CEMENT MEDIAN AND I PULLED AS HARD AS I COULD BACK TO THE RIGHT. AFTER I HIT I HAD A LITTLE CONTROL AGAIN. WITH BOTH DRIVERS SIDE TIRES STRIPED FLAT I HAD ENOUGH STEERING TO PUT MY HAZARDS ON AND GET BACK ON THE CORRECT SIDE OF THE ROAD AND PULL THE THING INTO A SIDE PARKING LOT TO BE TOWED. I FEEL LIKE THE THING IS TRYING THE KILL ME! WARRANTY HAS TO COVER THIS BUT I THINK I'M GONNA HAVE TO TRADE IT IN. TOO SCARED TO DRIVE THE [XXX] THING. ATLLEAST I HAVE TWO WITNESSES THAT CAN VERIFY MY EVENT INCASE TOYOTA TRIES TO SCREW ME OVER. RAV4S R DANGEROUS VEHICLES AND SOMETHING HAS TO BE RECALLED OR PEOPLE R GOING TO DIE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/10/2021· UNKNOWN OR OTHER

  The mechanism that controls the up/down position of the sun visors breaks after a few years of use. As a result, the sun visors will not stay in a 'closed' position (against vehicle roof) and constantly fall halfway down obstructing proper view of the road. The drivers side sun visor broke several years ago. When I took it to the Toyota dealer they stated the only way to fix this was to replace the visor (at my expense). The cost to replace one visor was >$200. The passenger side visor has now failed to hold in place as well. Toyota assumes no responsibility for this design defect (plastic part in the visor mechanism wears or breaks). This is a safety issue due to poor design on Toyota's part. Consumers should not have to pay $200 to have these replaced.

• 12/10/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE RPMS INCREASED DRASTICALLY. THE CONTACT DECELERATED AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS MANUFACTURED CORRECTLY AND TO PLACE THE VEHICLE IN NEUTRAL WHENEVER THE FAILURE OCCURRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FAILURE ONLY OCCURRED AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250. ..UPDATED 01/16/2013 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 1/25/2013 *JS

• 12/07/2015· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL REMEDY. FIVE DAYS AFTER THE RECALL REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION. WHILE DRIVING IN A PARKING LOT AT 5 MPH, THE VEHICLE SURGED FORWARD TO A HIGH SPEED WITHOUT WARNING. THE VEHICLE CRASHED OVER A MEDIAN, A CONCRETE BARRIER, AND INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MINOR WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAITED OVER THREE WEEKS FOR THE MANUFACTURER'S ENGINEER TO PROVIDE AN ANALYSIS ON HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 12/01/2019· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  3 WEEKS AFTER THE 50,000 MILE SERVICE, ON OCTOBER 22 2019, I WAS DRIVING 35 MPH ON SOQUEL AVENUE, WHEN THE CAR BECAME UNRESPONSIVE, I LOST ALL POWER AND CONTROL OF THE VEHICLE, AND "CHECK EV SYSTEM" CAME ONTO THE INSTRUMENT CLUSTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD INTO A BUS STOP, TURNED THE CAR OFF, AND HAD THE CAR TOWED INTO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO REPLICATE THE SYMPTOM AND INFORMED ME THAT IT WAS DUE TO THE 12V BATTERY. THEY REPLACED IT AND ASSURED ME THE ISSUE WOULD NOT HAPPEN AGAIN. ON NOV 11, 2019, THE ISSUE HAPPENED AGAIN WHILE I WAS ON THE HIGHWAY THIS TIME. I HAD THE CAR TOWED IN AGAIN TO TOYOTA, WHO INFORMED ME THAT "SOME RAV4 EVS HAVE BEEN IN THE SHOP FOR MONTHS, UNABLE TO BE DIAGNOSED". I RESEARCHED THE SYMPTOM ONLINE AND FOUND THAT IT RELATED TO A 2015 RECALL THAT RELATED TO THE ELECTRIC TRACTION MOTOR. TOYOTA'S DESCRIPTION OF THE F01 RECALL: IN THE INVOLVED RAV4 EV'S, COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY, WHICH IS PART OF THE PROPULSION SYSTEM, MAY CAUSE THE VEHICLE TO SHIFT TO 'NEUTRAL' DUE TO A SOFTWARE ISSUE. THIS CONDITION WILL ALSO TRIGGER A 'CHECK EV SYSTEM' WARNING MESSAGE ON THE INSTRUMENT PANEL AND TURN ON A MALFUNCTION INDICATOR LAMP. IF THE VEHICLE SHIFTS TO 'NEUTRAL', THIS WILL RESULT IN A COMPLETE LOSS OF DRIVE POWER, WHICH CAN INCREASE THE RISK OF A CRASH. I INFORMED THE DEALERSHIP THAT MY SYMPTOMS MATCHED UP WITH RECALL EXACTLY, AND THEN WAS TOLD THAT IT HAD NOTHING TO DO WITH THIS AS THIS RECALL HAD BEEN PERFORMED ON APRIL 18 2016 WHEN I HAD MY CAR IN. UPON FURTHER QUESTIONING, I WAS ALSO TOLD THAT SOME OF THE RAV4 EVS HAD HAD THEIR MOTORS REPLACED AS PART OF THIS RECALL, IN ADDITION TO THE SOFTWARE CHANGE, BUT MINE HAD NOT. TOYOTA FAILED TO RECOGNIZE THIS FLAW NOT ONCE BUT TWICE AND I AM SEEKING COMPENSATION FOR FAILURE TO PROPERLY RECOGNIZE AND ADDRESS A KNOWN ISSUE.

• 11/30/2025· ENGINE

  The small pipe that's part of the Upper Radiator Coolant Hose Connector Adapter broke off and drained coolant from the vehicle. This small pipe had deteriorated and become brittle leading to the failure.

• 11/28/2016· AIR BAGS,VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

• 11/22/2014· ENGINE AND ENGINE COOLING,EQUIPMENT

  WITHIN 6 MONTHS OF PURCHASE OF NEW TOYOTA RAV4 VEHICLE, WE HAD ONSET OF ACID SMELL WHENEVER AIR-CONDITIONER TURNED ON. AFTER ABOUT 3 MINUTES, THE ODOR DISSIPATES, AND AIR-CONDITIONER FUNCTIONS ADEQUATELY. THERE IS NO ODOR WHEN HEAT IS TURNED ON. WE HAD NO TIME TO DEAL WITH IT FOR SEVERAL MONTHS, BUT ABOUT A YEAR AFTER PURCHASE WE WENT TO TOYOTA DEALER (WHERE WE BOUGHT THE CAR) TO COMPLAIN ABOUT THE ODOR. THEY CHANGED THE AIR-CONDITIONER FILTER, BUT STILL THE ODOR PERSISTS. ONLY THE DEALER HAS WORKED ON OUR CAR. IS THE ACID VAPOR HARMFUL TO THE OCCUPANTS OF OUR CAR? WHY DOESN'T IT GO AWAY? THE DEALER DOESN'T KNOW HOW TO FIX IT...WHAT SHOULD WE DO? IT HAS NOW BEEN GOING ON FOR ABOUT 1.5 YEARS! *TR

• 11/15/2018· AIR BAGS

  THE AIRBAG LIGHT REMAINS ON. I HAVE BEEN INFORMED THAT THIS MEANS THAT IN CASE OF A VEHICLE CRASH MY AIRBAGS WILL NOT DEPLOY. MY VIN IS NOT PART OF THE RECALL, YET I AM EXPERIENCING THE SAME PROBLEM AS OTHER RAV 4 OWNERS THAT HAVE VIN NUMBERS WITHIN THE RECALL. THE TOYOTA DEALERSHIP WANTS TO CHARGE ME $88.00 PER HALF HOUR TO DIAGNOSE THE PROBLEM. THAT'S NOT FAIR TO ME.

• 11/14/2013· VEHICLE SPEED CONTROL

  11 OCT 12 - I BOUGHT A 2012 RAV4. 24 OCT 12 - I STOPPED AT A STOP SIGN. AS I APPLIED THE BRAKE THE CAR ACCELERATED. I PUSHED THE BRAKE HARD AND THE CAR DECELERATED. A FEW MINUTES LATER I APPROACHED A STOP SIGN AT MY HOUSE. WHEN I APPLIED THE BRAKE THE CAR ACCELERATED. BEFORE I COULD PUSH HARDER ON THE BRAKE THE CAR RAN THE STOP SIGN AND THEN DECELERATED. I CALLED TOYOTA CUSTOMER SERVICE. I EXPLAINED WHAT HAPPENED WITH THE ACCELERATION ISSUES. I TOLD THE REP I LOOKED AT MY FOOT POSITION IN BETWEEN INCIDENTS AND THERE WAS NO WAY I COULD PRESS THE ACCELERATOR AND BRAKE PEDALS TOGETHER. THE REP TOLD ME THERE WAS NO RECALLS ON THIS YEAR RAV4. HE SAID TAKE THE CAR TO THE NEAREST TOYOTA DEALER. I TOOK THE CAR TO TOYOTA AND EXPLAINED EVERYTHING TO THEM. THE SERVICE MAN TOLD ME THAT THE FLOOR MAT BEING CAUGHT UP UNDERNEATH THE BRAKE WAS THE ISSUE. HE TOLD ME THAT THE REP FROM TOYOTA WOULD LOOK AT IT. 5 NOV 12 - TOYOTA CALLED TO SAY THE TOYOTA REP COULDN'T DUPLICATE THE PROBLEM. 6 NOV 12 - I WENT TO TOYOTA TO PICK UP MY CAR. I LEFT THE DEALERSHIP AND STOPPED THE CAR TO WAIT FOR TRAFFIC. AFTER SITTING WITH MY FOOT ON THE BRAKE FOR ABOUT 4-5 SECONDS, THE CAR BEGAN ACCELERATING ON ITS OWN. I FIRMLY PUSHED HARD ON THE BRAKE AND LOOKED AT MY FOOT TO ASSURE MYSELF I WASN'T NEAR THE GAS PEDAL. I VERIFIED THE FLOOR MAT WASN'T ON THE GAS PEDAL. I PLACED THE CAR IN NEUTRAL AS IT WAS REVVING UP AND NOTICED THE TACHOMETER WENT BETWEEN 6500 TO 7000 RPM'S (IN THE RED). WHEN TRAFFIC CLEARED FOR ME TO TURN, I MADE A TURN, THE CAR LUNGED FORWARD AND THE ACCELERATION DECELERATED. I DROVE THE CAR DIRECTLY TO TOYOTA AND EXPLAINED WHAT JUST HAPPENED. 7 NOV 12 I GOT A PHONE CALL FROM TOYOTA CUSTOMER SERVICE CORPORATE TELLING ME THAT I COULD PICK UP THE VEHICLE FROM THE TOYOTA DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM AND THEY SAID THE CAR WAS SAFE TO DRIVE. *TR

• 11/13/2015· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

• 11/12/2013· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A LACERATION TO THE LEFT COLLAR BONE DUE TO THE TIGHTNESS OF THE SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSES AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

• 11/12/2012· SERVICE BRAKES

  DRIVING IN RUSH HOUR TRAFFIC AND BRAKING FOR CAR IN FRONT OF ME BUT NOTHING HAPPENED. READJUSTED MYSELF AND PRESSED HARDER ON BRAKES BUT STILL ROLLING. BRAKES TO FLOOR BUT STILL MOVING. HAD BRAKE PRESSED TO FLOOR AND ENDED UP ROLLING INTO CAR IN FRONT OF ME. MINOR SCRATCHES ON MY FRONT BUT NONE ON CAR AHEAD OF ME. GOT OUT BECAUSE I THOUGHT SOMEONE HIT ME FROM BEHIND BECAUSE COULDN'T EXPLAIN WHY I COULDN'T STOP. NO DAMAGE TO REAR. GOT BACK IN CAR AND DROVE HOME. BRAKES WORKED FINE SINCE. TOOK CAR TO DEALERSHIP ON SATURDAY BUT THEY COULD NOT FIND ANYTHING WRONG WITH THEM. UNSURE WHAT HAPPENED BUT I DID NOT SLAM ON BRAKES AND WAS ALERT AND PAYING ATTENTION WHEN BRAKES FAILED MOMENTARILY. DEALERSHIP ASSURED ME CAR WAS FINE. HASN'T HAPPENED SINCE. NOT SURE WHAT TO DO BUT SOMEONE FROM A RAV4 SITE SAID I SHOULD POST HERE. *TR

• 11/10/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

• 11/09/2017· UNKNOWN OR OTHER

  SUNROOF GLASS CRACKED WITH A LOUD BANG WHILE DRIVING ON HIGHWAY, AT ABOUT 55 MPH. WEATHER WAS CLEAR AND WARM (NOT VERY HOT). NO OTHER VEHICLES CLOSE BY. NO FLYING DEBRIS OBSERVED PRIOR TO LOUD BANG. ENTIRE PANE WAS RIDDLED WITH CRACKS. DURING SUBSEQUENT TRIP INTO TOWN, SOME OF THE GLASS PIECES CAME LOOSE AND FLEW OFF, LEAVING A LARGE HOLE SURROUNDED BY UNSTABLE GLASS.

• 11/09/2012· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AS THE BRAKES WERE DEPRESSED. THE CONTACT APPLIED THE BRAKES HARDER AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND SENT SOMEONE TO FURTHER INSPECT THE VEHICLE BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE. UPDATED 12/19/12 *CN THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 1/9/2013 *JS

• 11/06/2013· SERVICE BRAKES, HYDRAULIC

  2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ON SIX OCCASIONS, THE VEHICLE ACCELERATED, WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WAS ABOUT 2 1/2 INCHES AWAY FROM THE ACCELERATOR PEDAL. THE CONSUMER BELIEVED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER.

• 11/05/2014· VISIBILITY,STRUCTURE,EQUIPMENT

  DRIVER DOOR AN D WINDOW AND COORDINATED LOCK ARE OUT OF SYNC: DRIVE ABOUT 1 MILE AND LOCK CLOSES LIKE SOUND OF BULLET. HAD BEGUN ABOUT 6 MOS. FOLLOWING PURCHASE (AUG, 2012). TAKING TO DEALER TOMORROW & LEAVING CAR UNTIL PROPERLY REPAIRED! THIS IS A TOYOTA RAV4 (2012), PURCHASED NEW. *TR

• 11/02/2020· UNKNOWN OR OTHER

  DRIVER'S SIDE SUN VISOR HAD TO BE REPLACED A COUPLE YEARS AGO BECAUSE IT WOULD NOT STAY IN AN UPRIGHT POSITION AND HUNG IN A LOOSE DROPPED POSITION.THE PASSENGER SIDE SUN VISOR IS NOW DOING THE SAME THING. THIS IS A SAFETY HAZARD AS IT CAN DROP UNEXPECTEDLY AND BLOCK THE DRIVERS VISUAL FIELD.

• 11/02/2012· VEHICLE SPEED CONTROL,ENGINE

  I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT HAND TURN. A CAR WAS COMING FROM THE LEFT. WITH MY FOOT ON THE BRAKE, THE CAR FELT AS IF IT WERE GOING TO TAKE OFF. I PUSHED MY FOOT ON THE BRAKE PEDAL AS FAR DOWN AS I COULD. LUCKILY, THE APPROACHING CAR TURNED DOWN THE STREET I WAS STOPPED ON AND I WAS ABLE TO TURN RIGHT. AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR SURGED FORWARD LIKE THE GAS PEDAL WAS STUCK. THIS HAPPENED ABOUT ONE QUARTER MILE FROM MY HOUSE. I MADE IT HOME SAFELY. AFTER I GOT IN THE DRIVEWAY, I TURNED OFF THE ENGINE AND RESTARTED THE CAR BACK UP AGAIN. I DROVE IT UP AND DOWN THE DRIVEWAY A FEW TIMES AND IT WAS FINE. MY HUSBAND CHECKED THE FLOOR MAT AND IT WAS IN PLACE. VERY SCARY! *TR

• 10/31/2023· ENGINE,POWER TRAIN,TRACTION CONTROL SYSTEM

  The contact owns a 2012 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the check engine, traction control, and 4WD drive warning lights illuminated. The contact stated that the failure had been reoccurring for approximately two months. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 125,000.

• 10/31/2014· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT INDICATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN. THE FAILURE WAS PROGRESSING. THE SAFETY CONCERN WAS REPORTED TO AN AUTHORIZED DEALER AND THE MANUFACTURER, AND NEITHER WERE ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/9/14*CN

• 10/30/2014· SEAT BELTS

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN A CHILD SAFETY SEAT WAS PLACED IN THE REAR DRIVER SIDE OF THE VEHICLE, THE REAR MIDDLE SEAT BELT BUCKLE WOULD BE COVERED ABNORMALLY AND COULD NOT BE UTILIZED BY THE REAR MIDDLE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

• 10/29/2014· STRUCTURE,VEHICLE SPEED CONTROLCrash

  I WAS PULLING INTO A PARKING PLACE AT OUR CHURCH. WHEN I TURNED INTO THE PARKING PLACE THE CAR TOOK OFF AND IT JUMPED AN 8 INCH CURBING AND RAN INTO THE PARISH CENTER WALL. IT TRIED TO CLIMB THE WALL. I PUSH THE ACCELERATOR TO TURN INTO THE PARKING SPACE AND THE CAR TOOK OFF! IT WAS NOT DRIVER ERROR! *TR

• 10/28/2015· AIR BAGSCrash

  I WAS TRAVELLING NORTHBOUND ON I-85 IN THE CITY OF ATLANTA AT AROUND 55 MILES PER HOUR. A CAR FROM THE HOV LANE ABRUPTLY CHANGED LANES AT HIGH SPEED AND HIT ME ON THE DRIVERS SIDE. THIS WAS A BIG IMPACT AND DUE TO THIS MY CAR SWERVED TO THE RIGHT LANE AND HIT ANOTHER MOVING TRUCK ON ITS DRIVERS SIDE. THE CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. MY CONCERN IS THAT, DUE TO THE NATURE OF THE ACCIDENT AND THE IMPACT THE AIR BAGS OF THE CAR SHOULD HAVE DEPLOYED AND THEY DIDN'T. THIS I THINK IS A LAPSE IN THE SAFETY OF THE CAR AND IS A MATTER OF LIFE AND DEATH. THE ACCIDENT TOOK PLACE ON 10/17/2015 AROUND 7:30 AM ON I-85N IN THE CITY OF ATLANTA. I HAVE ATTACHED THE POLICE REPORT FOR REFERENCE. PLEASE INVESTIGATE THE SAME.

• 10/27/2020· VISIBILITY

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS RECEIVING ROUTINE MAINTENANCE AT FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617, (919) 890-3686) THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE WINDSHIELD WIPER RESERVOIR. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR PUMP WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOW WINDSHIELD WASHER FLUID WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

• 10/25/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHERFire

  My rav4 caught fire by its self not running in the battery compartment and burned completely to the metal

• 10/25/2016· SEAT BELTS,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/24/2016· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB

• 10/22/2018· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

  VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION WHEN EXITING THE HIGHWAY AND MAKING A TURN. RPM WENT UP TO 7,000 UNTIL THE VEHICLE WAS TURNED OFF. THE ACCELERATOR PEDAL WAS DEPRESSED FULLY SEVERAL TIMES WHILE THE CAR WAS SUSPENDED AND TURNED OFF AND STARTED BACK ON WITH THE BRAKE PEDAL FULLY DEPRESSED TO ENSURE PROPER SAFETY MEASURES IN CASE THE VEHICLE JOLTS FORWARD. NO ACCIDENT OR INJURIES OCCURRED DURING THE INCIDENT AS THE VEHICLE WAS PUT TO A STOP SAFELY BEFORE OTHER PARTIES WOULD BE INVOLVED. LOCAL DEALERSHIP DOESN'T WANT TO TAKE IT IN FOR PROPER INSPECTION WITHOUT A DIAGNOSTIC PAYMENT.

• 10/21/2012· VISIBILITY

  DRIVER SIDE WINDOW SPONTANEOUSLY EXPLODED AND SHATTERED, SENDING GLASS PARTICLES THROUGHOUT THE PASSENGER COMPARTMENT. DRIVER SUSTAINED SMALL CUT TO LEFT MIDDLE FINGER. ROAD CONDITIONS WERE SUNNY AND DRY WITHOUT ROAD HAZARDS. NO OTHER VEHICLES IN VICINITY. NO GRAVEL ON ROAD. WINDOW APPEARED TO BE INTACT PRIOR TO THIS SPONTANEOUS INCIDENT. *TR

• 10/19/2016· UNKNOWN OR OTHER

  THE DOOR LOCKS WONT LOCK WHEN YOU PUT THE CAR IN DRIVE..THEY USE TO WORK BUT NOW I HAVE TO LOCK THEM WITH THE BUTTON AND I HAVE A 21/2 YEAR OLD GRANDDAUGTER WHO SITS IN THE BACK AND AM AFRAID WHEN THE CAR IS GOING CAN OPEN THE CAR WHEN IT IS GOING DOWN THE ROAD IF THE DOORS ARE NOT LOCKED. THIS IS A HAZARD AND DEFECT.

• 10/15/2012· SEATS

  THE HEAD RESTRAINT WILL NOT LET ME SIT UP COMFORTABLY. IT PUSHES MY HEAD FORWARD CAUSING NECK PAIN. CAN'T JUST LEAN SEAT BACK MORE AS SOME SUGGEST. THAT WOULD JUST DECREASE THE INADEQUATE BACK SUPPORT IN THE SEAT EVEN FURTHER! *TR

• 10/14/2014· AIR BAGSCrash

  MY TOYOTA RAV4 WAS INVOLVED IN AN ACCIDENT WHERE IT WAS STRUCK ON THE PASSENGER DOOR CAUSING MY CAR TO ROLL ON ITS SIDE, DEPLOYING THE CURTAIN AIRBAGS BUT THE SIDE AIRBAGS WERE NEVER DEPLOYED CAUSING ADDITIONAL INJURIES TO THE OCCUPANTS. *TR