2012 Subaru Outback

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2018· POWER TRAIN,ENGINE

  I WAS TAKING IT FOR AN OIL CHANGE AND LUBE. AFTER DRIVING ON THE FREEWAY AT 60-70 MPH, I CAME OFF THE FREEWAY, WENT 2 BLOCKS TO A STOPLIGHT. AS SOON AS I STOPPED, MANY WARNING LIGHTS STARTED FLASHING, AND BECAME ALARMED, WENT 3 BLOCKS TO THE LUBE SERVICE CENTER AND SOME STEAM STARTED COMING FROM UNDER THE HOOD. THE SERVICE MEN IMMEDIATELY TOOK IT IN TO CHECK IT OUT. THEY REPLACED SOME COOLANT, COMPLETED THE SERVICE AND TOLD ME TO HAVE IT CHECKED BY A MECHANIC. I DROVE IT ABOUT A MILE TO THE NEAREST AUTO SHOP, A PLACE I'VE TAKEN MY LAST 2 CARS, AND LEFT IT. THE NEXT DAY THEY SAID IT WAS FIXED, AND THAT THEY HAD TO REPLACE THE RADIATOR AND IT WAS READY TO PICK UP. FROM THERE I PICKED UP THE CAR AND DROVE IT TO A FRIEND'S IN A CITY ABOUT 100 MILES AWAY. I DROVE IT THE ENTIRE WAY ON THE FREEWAY, CAME OFF THE FREEWAY, DROVE IT ABOUT 4 BLOCKS TO MY FRIEND'S HOUSE. I WEN UP HER DRIVEWAY, AND AS I PULLED INTO A PARKING PLACE, THE WARNING LIGHTS AGAIN STARTED FLASHING. I PULLED INTO A PARKING SLOT AND STOPPED IT. MY FRIEND'S SON LATER WENT OUT TO LOOK UNDER THE HOOD WITH ME. THERE WAS EVIDENCE OF SOME SPRAY UNDER THE HOOD, BUT NOT MUCH. I CALLED THE DEALER WHERE I'D BOUGHT THE CAR A MONTH BEFORE, AND HE TOLD ME TO HAVE THE CAR TOWED TO THEIR SHOP, WHERE I'D LEFT IT WITH THEM FOR ABOUT 2-3 WEEKS. WHEN I CALLED ABOUT THE PROGRESS, THEY SAID THEY DIDN'T WANT TO RELEASE IT BACK TO ME UNTIL TO WAS REPAIRED. IN THE MEANTIME, MY FRIEND WHERE I WAS STAYING WHEN I HAD IT TOWED, TOLD ME SHE HAD AN IDENTICAL PROBLEM WITH HER 2011 SUBARU OUTBACK AND AFTER REPLACING HOSES, THERMOSTAT, WATER PUMP, TJEY FINALLY REPLACED HER HEAD GASKET. MY DAUGHTER THEN REMINDED ME THE SAME HAPPENED TO HER 1999 SUBARU OUTBACK, SO I STARTED RESEARCHING THE INTERNET FOR SIMILAR ISSUES. MANY SITES, SOME WELL KNOWN SAID THIS IS COMMON WITH THE 2.5L ENGINE. THIS IS A DEFECT SUBARU SHOULD RECALL.

• 12/30/2016· EXTERIOR LIGHTING

  MY HEADLIGHTS ON MY OUTBACK ARE CONSTANTLY GOING OUT. I PURCHASED THIS VEHICLE IN OCTOBER OF 2015 AND I HAVE REPLACED MY HEADLIGHTS 9 TIMES. I LIVE IN ALASKA WITH VERY LITTLE DAY LIGHT AND IT IS IMPORTANT TO ALWAYS HAVE MY HEADLIGHTS ON, REGARDLESS OF WHERE I LIVE. I HAVE BEEN FORTUNATE ENOUGH TO NOT HAVE BEEN PULLED OVER FOR THIS YET BUT I CAN SEE IT HAPPENING IN THE NEAR FUTURE. PLEASE HELP.

• 12/28/2017· ENGINE

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MASTRIA SUBARU (1255 NEW STATE HWY, RAYNHAM, MA 02767) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BURNING OIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,459.

• 12/27/2011· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V562000 (SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES) AND HAD THE VEHICLE REPAIRED BY AN AUTHORIZED DEALER. AFTER THE REPAIRS, THE VEHICLE WOULD EXHIBIT AN ABNORMAL CLICKING NOISE WHEN APPLYING THE BRAKES. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,464 AND THE CURRENT MILEAGE WAS 1,500.

• 12/26/2023· POWER TRAIN,ENGINE

  When coming to a quick or hard stop, car will rumble then stall out. To confirm that the issue is transmission based I shift the car into neutral then brake quickly and the issue does not arise.

• 12/25/2020· ELECTRICAL SYSTEM

  VEHICLE LIGHTS (ABS, CHECK ENGINE, CRUISE, ETC) REMAIN ON OR BLINKING AT ALL TIMES.

• 12/23/2017· AIR BAGS,SEAT BELTS,SEATS

  COLD RAINY MORNING, I STARTED THE CAR FOR THE FIRST TIME WITH NO ONE IN THE PASSENGER SEAT. THE AIRBAG LIGHT CAME ON AND STAYED ON, THE PASSENGER SEATBELT LIGHT IS ON AND CAR IS DINGING LIKE SOMEONE IN THE PASSENGER SEAT IS NOT WEARING A SEAT BELT. DOES NOT TURN OFF WHEN SEAT BELT IS CLIPPED. I TAKE IT TO THE DEALERSHIP AND THEY SAY IT'S A BAD ELECTROSTATIC CAPACITANCE SENSOR ODS. THE 'PART' AKA REPLACING THE WHOLE SEAT IS $900. SAME YEAR OF SUBARU THAT THEY RECALLED THIS PART IN THE IMPREZA. NHTSA RECALL NO. : 15V-419

• 12/19/2024· POWER TRAIN

  When coming to a stop, the car shudders and often stalls just like if you didn't press in the clutch on a manual transmission. No warning lights or messages. See details in TSB- 16-90-13R. Subaru knows about this issue and it has been reported in many vehicles. My car was at a Subaru dealership at least half a dozen times during 2017-2018 when this issue came to light and no one notified us to have it checked. Fast forward to now and for the last year my car has been shuddering when coming to a stop, and about 2-3 months ago, it started stalling. This is an absolute safety issue and should be a recall. I've been in many situations where it stalls and I am vulnerable to getting rear-ended because it takes time to restart the car and get moving again. This is particularly true in traffic or situations where you need to stop suddenly and others behind you are not anticipating you being stopped in the roadway.

• 12/17/2018· ENGINE

  MY CAR SHUDDERS AND DIES WHEN BRAKING. IT DOESN'T EVEN HAVE TO BE A HARD BRAKE. IT'S VERY DANGEROUS. THIS PROBLEM HAS BEEN OCCURRING IN THE LAST FEW MONTHS. IT HAPPENS WHILE I AM SLOWING FOR A STOP. MY MECHANIC TELLS ME IT IS RELATED TO THE TORQUE CONVERTER, WHICH IS EXPENSIVE TO FIX. I AM AFRAID THAT I WILL BE REAR-ENDED. WITH HIGHWAY DRIVING THIS IS UNBELIEVABLY DANGEROUS. I KNOW THAT SUBARU EXTENDED THE WARRANTY ON THIS ISSUE--ALTHOUGH I ONLY KNEW OF THIS BECAUSE MY MECHANIC TOLD ME. UNFORTUNATELY MY CAR JUST WENT OVER THE 100,000 MILE MARK, SO I'M UNSURE IF SUBARU WILL COVER THE REPAIR NEEDED. I REALLY BELIEVE THIS ISSUE SHOULD PROMPT A RECALL. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR DIE.

• 12/16/2021· POWER TRAIN,ENGINE

  I own a 2012 Outback 2.5 Limited, which I purchased new from a Subaru dealer in Evanston IL in June 2012. It currently has about 76000 miles on it. In the last 6 months my car started to shudder when coming to a stop at a traffic signal, or sometimes while being stopped at the signal. The shudder is significant but typically momentary and happens randomly. From the last 2-3 weeks, the car has started to stall and the engine shuts down abruptly when coming to a stop. This is very stressful, but fortunately, so far I have been able to put the car in P and start it again every time. However, this is very dangerous and puts me and my family at grave risk of a serious accident from cars coming from behind as my car stalls abruptly. Again, this happens randomly which makes it even more dangerous and impossible to mitigate as a driver. This has now happened multiple times and I called a local Subaru dealership. They gave an estimate of over $8000 to repair this issue. They also said they will repair the car only if they are able to recreate the problem. I am afraid that they will not be able to recreate the problem as it happens randomly as mentioned earlier. As far as I know no warning lights on my dash are on and the car otherwise runs normally.

• 12/16/2016· POWER TRAIN

  ENGINE SHUDDERS AND OCCASIONALLY STALLS WHEN COMING TO A HARD STOP. PROBLEM HAS BEEN DIAGNOSED AS A FAULTY TORQUE CONVERTER, AND IS IDENTIFIED IN SUBARU TECHNICAL BULLETIN NUMBER 16-90-13R. THIS IS A SIGNIFICANT POTENTIAL SAFETY ISSUE, AND SHOULD BE ADDRESSED BY THE MANUFACTURER.

• 12/14/2020· ENGINE

  THE VEHICLE STALLS COMPLETELY UPON SLOWING DOWN. THIS OCCURS FREQUENTLY AT STOP SIGNS, LIGHTS AND WHILE CROSSING A MAJOR ROAD AND WAITING HALFWAY ACROSS TO JOIN THE FLOW OF TRAFFIC. SUBARU DEALER SAYS IT IS A DEFECTIVE TORQUE CONVERTER BUT NO LONGER COVERED BY THE CVT WARRANTY EXTENSION. THIS IS EXTREMELY DANGEROUS AND SHOULD BE FIXED AT NO COST TO VEHICLE OWNER.

• 12/13/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH AND REDUCING THE SPEED TO 20 MPH, THE VEHICLE STALLED AND SHUT OFF. THE VEHICLE WAS TAKEN TO SUBARU OF GLENDALE (1308 S. BRAND BLVD, GLENDALE, CA) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 162,000.

• 12/12/2019· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  MY CAR OFTEN GETS STUCK WITH THE PARKING BRAKE ON AND I CANNOT MOVE THE CAR FORWARD OR BACKWARD. MOST TIMES I HAVE A CARLOAD OF GROCERIES AND NEED TO GET THEM TO THE FREEZER OR REFRIGERATOR. COMPUTER ENGINE ANALYSIS...... ABS C0054 BRAKE SWITCH ON MALFUNCTION C0057 ECM CONTROL...... EPB C0252 MOTOR MALFUNCTION DETAIL CODE 50A0 ..... C0234 VDC FAILURE DETAIL CODE C111..... C0242 POWER SUPPLY VOLTAGE FAILURE DETAIL CODE. I HAVE REPLACED BRAKES, REPLACED TIRES, CHECKED FLUID, CHECKED FUSES, ETC.

• 12/11/2013· POWER TRAIN

  THE CAR WAS RUNNING FOR ABOUT 20 TO 30 MINUTES, THE OUTSIDE TEMPERATURE WAS ABOUT 35 DEGREES AND WINDY. WENT AND PARKED THE CAR, RETURN TO THE CAR, AT NIGHT WHILE IT WAS STILL COLD, STARTED UP AND STARTED DRIVING THE CAR FOR ABOUT A HALF HOUR AND THAT IS WHEN IT HAPPENED AGAIN. WHEN EXITING THE FREEWAY AND THE CAR GOES FROM 60 MPH TO 45 MPH AND IT IS COLD THE TRANSMISSION JERKS AND FREEZES AND LOCKS, AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS HAS NOW HAPPENED SEVERAL TIMES. THIS CAN CAUSE SERIOUS INJURY ESPECIALLY WHEN THE TRANSMISSION LOCKS UP, AND IT CAN LEAD TO A FALSE SENSE OF BREAKING AND CAN DEPLOY AIR BAGS. *TR

• 12/11/2013· POWER TRAIN

  WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN DEALER TRIED REPROGRAMMING TRANSMISSION CONTROL AND IT STILL HAS ISSUES AND THESE ARE EXTREMELY INTERMITTENT ISSUES WITH THESE INCIDENTS. *TR

• 12/11/2013· POWER TRAIN

  WHEN THE CAR IS COLD AND JUST STARTED FOR THE FIRST TIME IN THE MORNING, WHEN EXITING A FREEWAY FROM 60 MPH THE TRANSMISSION VERY INTERMITTENTLY WILL ALMOST FREEZE AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS IS EXITING OR DURING THE DE ACCELERATION PROCESS AND IT FEELS LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE WHIP LASH AND CAUSE SERIOUS BACK INJURY AND GIVE A PERSON A FALSE SENSE OF BRAKING ON EXITING THE HIGHWAY AS THE TRANSMISSION FREEZES FOR THE SPLIT SECOND THIS IS VERY DANGEROUS AND SUBARU OF AMERICA HAS NOT ADDRESSED THIS ISSUE. FROM SUBARU OF AMERICA CALL CENTER TOLD ME THERE ARE SEVERAL TECHNICAL BULLETINS REGARDING POWER TRAIN ISSUES AND WAS NOT SURE IF ANY WERE APPLIED TO MY CAR. TOOK CAR INTO DEALER THEY TRIED TO REPROGRAM THE TRANSMISSION AND STILL HAVE INTERMITTENT ISSUES WITH THE TRANSMISSION LOCKING UP FOR A SPLIT SECOND AND SHAKING THE WHOLE, CAR, WE ARE NOW AFRAID TO DRIVE THIS CAR BECAUSE OF THESE ISSUES AND WE ARE AFRAID THAT WE MIGHT END UP GOING THROUGH THE WINDSHIELD. THIS IS A VERY SERIOUS ISSUES THAT ONLY HAPPENS ONCE IN AWHILE AND THERE IS NO WAY TO PREDICT, HOW, WHEN OR WHY THIS IS HAPPENING AND IT IS VERY SCARY TO DRIVE THIS CAR. WE WISH SUBARU WOULD ADDRESS THIS ISSUE AND DO A RECALL OR TECHNICAL BULLETIN. *TR

• 12/11/2013· POWER TRAIN

  WHEN THE CAR IS COLD THE TRANSMISSION LOCKS UP WHEN EXITING THE FREEWAY FROM 60 MPH TO ABOUT 45 MPH IT IS LIKE THE SCAR SKIPPED A GEAR AND YOU FEEL A BIG CLUNK DURING THE EXITING AND LIKE SOMEONE HIT YOU IN THE BACK WITH A BASEBALL BAT. THIS CAN CAUSE SERIOUS BACK INJURY AND FALSE SENSE OF BREAKING. IT DOES NOT DO THIS ALL THE TIME EXTREMELY INTERMITTENTLY AND ONLY WHEN THE CAR IS COLD AND UNDER CERTAIN CONDITIONS. OTHER SUBARU PEOPLE ARE HAVING THE SAME ISSUES FROM WHAT I UNDERSTAND. THIS NEEDS TO BE ADDRESSED BY SUBARU CORPORATE OF AMERICA. ALSO THE DEALER TRIED TO REPROGRAM THE CAR AND IT DID NOT WORK AND THE FIRST INCIDENT OCCURRED AROUND NOV 27, 2013. COMPUTER REPROGRAMMING OF THE TRANSMISSION DID NOT FIX THIS PROBLEM. NOTE TO NHTSA, THIS IS A VERY DANGEROUS SITUATION. *TR

• 12/08/2018· POWER TRAIN

  : THE TRANSMISSION STARED ACTING UP RANDOMLY IN EARLY FEBRUARY OF 2017. THE TRANSMISSION WOULD SLAM INTO GEAR WHILE SHIFTING FROM 2ND TO 3RD GEAR, ACCOMPANIED WITH A HUGE BANG WHILE THE WHOLE CAR WOULD RATTLE FOR A SECOND OR SO. A VERY SCARY AND UNSAFE SCENARIO BECAUSE IT FELT LIKE YOU WERE BEING HIT FROM BEHIND BY ANOTHER CAR. AFTERWARD, THE CAR WOULD RUN NORMALLY FOR FEW DAYS BEFORE IT REPEATS. SO I TOOK MY CAR TO RALLYSPORT ENGINEERING IN COSTA MESA, CA ON APRIL 10 WHO CONFIRMED MY COMPLAINT AND REPLACED THE VALVE COVER OF THE TRANSMISSION. THE PROBLEM APPEARS TO BE SOLVED UNTIL A MONTH LATER. AROUND JUNE, A NEW TRANSMISSION SHIFTING PROBLEM WAS APPEARING AND GRADUALLY GETTING WORSE. WHEN TRIED TO ACCELERATE SLOWLY WHILE COASTING BETWEEN 3RD TO 5TH GEAR, THE CAR WOULD SHUDDER NOTICEABLY AND HESITATE FOR A SECOND OR TWO BEFORE GOT GOING. THIS IS A VERY SCARY AND UNSAFE SITUATION IF YOU NEED TO ACCELERATE TO AVOID OBSTACLES ON HIGHWAY OR SURFACE STREET. IN JULY, I TOOK THE CAR BACK TO RALLYSPORT ENGINEERING FOR REPAIR. IT CONFIRMED THE SHUDDERING PROBLEM BUT IT COULD NOT IDENTIFY THE CAUSE SO IT REFERRED ME TO SUBARU ORANGE COAST (OC) BECAUSE IT HAS ACCESS TO TECHNICAL SUPPORT FROM A DEDICATED SUBARU FACTORY 'SUPER-TECH'. SUBARU OC KEPT MY CAR FOR FOUR DAYS BEFORE RETURNING TO ME. IT COULD NOT IDENTIFY MY CAR PROBLEM, AND INSTEAD, THE MECHANIC STAFF TOLD ME I HAVE DIFFERENTIAL AND WHEEL BEARING PROBLEMS. I NEED TO FIX THESE TWO PROBLEMS ($1012) BEFORE HE CAN ZERO IN ON THE TRANSMISSION SHUDDERING PROBLEM. I TOLD THE MECHANIC MY CAR SYMPTOM IS VERY REPEATABLE AND HE SHOULD BE ABLE TO DUPLICATE AND IDENTIFY THE PROBLEM WITHOUT REQUIRING ME SPENDING BIG MONEY UPFRONT. HE WAS UNABLE TO HELP BECAUSE THERE WAS NO STORED DIAGNOSTIC CODE TO GUIDE HIM! I COMPLAINED AND SHARED INFORMATION WITH SUBARU OF AMERICA BUT NO AVAIL.

• 12/08/2013· POWER TRAIN

  THIS VEHICLE HAS ONE OWNER, WHICH IS ME, AND THE TRANSMISSION, DOWNSHIFTS AND SKIPS A GEAR WHEN COLD AND ALMOST CAUSED AN ACCIDENT. PEOPLE WERE ALMOST INJURED AND SOMEONE COULD HAVE BEEN KILLED. WHEN THE TRANSMISSION IS COLD, AND ON A FREEWAY AND THAN EXITING, AND SLOWING DOWN TO 35 TO 45 MPH ON EXIT THE CAR TRANSMISSION KICKS AND LIKE SOMEONE IS HITTING YOU IN THE BACK, AND SKIPS A GEAR. SUBARU HAS A PROBLEM WITH THIS CAR AND THEY NEED TO ADDRESS. TOOK IT TO THE DEALER THEY REPROGRAMMED THE TRANSMISSION DID NOT WORK. I WILL BE FILING LEMON LAW IN MY NEXT TWO VISITS IF IT IS NOT FIXED. *TR

• 12/05/2012· AIR BAGSCrash

  TL*THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE, CAUSING INJURIES TO THE CONTACT'S CHEST. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE AIR BAG FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

• 12/03/2016· POWER TRAIN

  ACCELERATION SHUDDER IN DRIVETRAIN BETWEEN 50 - 60 MPH ON LIGHT ACCELERATION. STARTED AROUND 16,000 MILES. SEE ATTACHED LETTER TO DEALER. DEALER, MANUFACTURER DID NOT FIX. SUBARU SUPPORT LINE SENT ME BACK TO DEALER. ALL THEY DID WAS ROTATE TIRES AND RE-FLASH TRANSMISSION SOFTWARE. ON - GOING PROBLEM. HAVE LOST ALL FAITH IN SUBARU.

• 12/02/2024· POWER TRAIN,ENGINE

  Vehicle stalls when stopping. This is a huge safety issue because stalling at intersections can cause accidents. Dealership diagnosed a faulty torque converter. This torque converter (it should be part number 31100AB170) issue is widely known in this production series of the Subaru outback. After hundreds of complaints were filed with the NHTSA, Subaru extended the warranty on all their automatic transmissions to avoid a recall around 2017, but closed the extended warranty in 2022. Subaru now tries to convince their customers that these vehicles are too old for the issue to be attributable to them, despite knowing that they equipped these vehicles with defective parts. See the following: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/01/2020· ENGINE

  WE WERE NEVER NOTIFIED OF A EXTENDED WARRANTY ON THE CVT OF OUR OUTBACK. WE TOOK IT TO SUBARU DEALERSHIPS FOR MAINTANCE AND THEY FAILED TO TELL US ABOUT THE CVT GOING BAD CAUSING DAMAGE TO THE TRANSMISSION. WHEN WE CONTACTED SUBARU CORPORATE THEY TOLD US THERE WAS NOTHING THEY COULD DO. NOW WE HAVE HAD THE CAR LOOKED AT WHEN IT WAS UNDER THE MILEAGE BECAUSE IT WAS SHOWING SIGNS OF THE CVT GOING BAD AND THE DEALERSHIP WAS NEGLIGENT IN LETTING US KNOW OF THE PROBLEM. NOW WE FEEL OUR VEHICLE IS UNSAFE TO DRIVE AND SUBARU IS NOT WILLING TO FIX THE PROBLEM THEY KNEW ABOUT. WHEN WE FILL OUR TANK UP AT THE GAS STATION THE BREAK, TRACTION, CRUISE CONTROL LIGHTS WILL BLINK AND THE CRUISE CONTROL WILL STOP WORKING WHILE THE LIGHTS ARE BLINKING. WE TOOK THE CAR TO DERREL WALTRUP DEALERSHIP IN NASHVILLLE TENNESSEE, SUBARU OF NASHVILLE AND SUBARU OF GALLITAN TN. ALL THREE DEALERSHIPS AGEED THAT THE ISSUE WITH OUR CAR IS DUE TO THE CVT WARRENTY ISSUE. WE ARE THE ONLY OWNERS OF THIS SUBARU AND HAVE TAKEN GREAT CARE OF IT. WE WANT SUBARU TO STAND BEHIND THEIR PRODUCT AND FIX THE DEFECT SO THAT WE CAN CONTINUE TO BE SAFE IN OUR CAR.

• 11/28/2017· STRUCTURECrash

  MY 2012 SUBURU OUTBACK WAS STOPPED AT A GAS STATION IN NEUTRAL AND I GOT OUT OF THE CAR. MY WIFE TURNED THE ENGINE OFF AND THE CAR STARTED TO ROLL BACKWARD. I COULD NOT GET BACK INTO THE CAR IN TIME AND MY WIFE COULD NOT PULL THE EMERGENCY BRAKE BECAUSE SUBARU DID NOT PUT AN EMERGENCY BRAKE INTO THAT MODEL THAT YEAR. THEY HAVE SINCE CORRECTED THAT DESIGN FLAW. THE CAR ROLLED BACKWARD ACROSS A ROAD AND ONTO A CONCRETE ISLAND AND OVER A ROCK WHICH DAMAGED THE EXHAUST SYSTEM. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE AND NOT HAVING AN EMERGENCY BRAKE TROUBLES ME. I THINK THE VERY LEAST SUBARU SHOULD DO WOULD BE TO REPAIR THE DAMAGE DONE BY NOT HAVING AN EMERGENCY BRAKE IN THE CAR.

• 11/27/2018· POWER TRAIN,VEHICLE SPEED CONTROL

  WHEN DRIVING ON FREEWAY, AT ABOUT 60MPH, THERE IS A NOISE IN THE ENGINE, THE SPEED SLIPS FOR A SECOND, THE RPM SCREEN BUMPS LITTLE BIT AND COMES BACK.ABOUT 3 YEARS AGO, THE VEHICLE STOPPED DEAD AT THE STOP SIGNAL. TOOK IT TO THE DEALER, THEY DID NOT FIND ANY CODE AND SAID, BRING IT BACK IF IT HAPPENS AGAIN. IT DID NOT HAPPEN AGAIN, BUT THIS SLIPPING HAPPENED END OF OCTOBER 2018, JUST 2-1/2 MONTHS AFTER THEIR EXTENDED WARRANTY ENDED ON JULY 31,2018 FOR SUBARU'S CVT ISSUE RECALL. SUBARU SAYS, THEY WILL REPLACE CVT, BUT I NEED TO PAY LARGE AMOUNT,THEY WILL WRITE OFF ONLY 2500$. THIS IS A KNOWN ISSUE IN SUBARU OUTBACK 2012 AND SUBARU IS NOT FIXING MY VEHICLE.

• 11/27/2015· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MASTER CYLINDER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

• 11/25/2014· SERVICE BRAKES

  REAR BRAKE PADS NEEDED REPLACED AT 21000 MILES( HIGHLY UNUSUAL WEAR). FRONT PADS AT 50%--REAR PADS LESS THAN 10%. REQUESTED DEALER TO REPLACE PADS AND ROTORS. THEY REFUSED TO REPLACE ROTORS AND INFORMED ME THAT ALL THEY WOULD DO WOULD BE RESURFACE ROTORS AND REPLACE PADS. WORK ORDER STATES THAT ROTORS WERE RESURFACED. INSPECTION OF ROTORS AFTER, DETERMINED THAT THE ROTORS HAD NOT BEEN RESURFACED. I SUGGESTED TO DEALER TO CHECK ABS AND EBD SYSTEM TO DETERMINE IF THEY BIAS OF THE BRAKES WAS CORRECT DUE TO THE UNUSUALLY LOW MILEAGE ON REAR PADS AND NORMAL WEAR ON FRONT PADS .THEY REFUSED TO CHECK THIS AND NOW THE REAR BRAKES ARE MAKING A GRINDING NOISE. *TR

• 11/20/2020· POWER TRAIN,ENGINE

  VEHICLE SHAKES AND SHUTTERS WHEN BRAKING AT HIGHER SPEEDS BEFORE COMING TO A STOP. STALLS OUT OFTEN WHEN APPROACHING STOP SIGNS AND RED LIGHTS.

• 11/18/2016· POWER TRAIN

  I HAVE A FAILING TORGUE CONVERTER. THE CAR STALLS OUT WHEN I AM COMING TO A COMPLETE STOP. THE RPMS STAY NORMAL BUT THE CAR STOPS WHILE IN GEAR.

• 11/17/2015· POWER TRAIN

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN COMING TO A STOP WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

• 11/16/2017· AIR BAGS

  TAKATA RECALL

• 11/15/2018· POWER TRAIN

  THE VEHICLE BEGAN STALLING FOLLOWING A HARD STOP AND NOW HAS ACCELERATED TO THE POINT OF STALLING OUT EVEN WITH A SOFT BRAKING. VERY DANGEROUS AS THE VEHICLE SHUTS OFF WHEN TRAVELING IN TRAFFIC. HAVE BEEN NOTIFIED BY MY REPAIR SHOP THAT THE TORQUE CONVERTER NEEDS REPLACED. THERE ARE 124K ON VEHICLE NOW. SUBARU APPARENTLY COVERED THIS REPAIR UP TO 100K MILES OR BY JUNE 2018 WITH UNLIMITED MILES. WHY WON'T SUBARU COVER THIS NOW? I AM RESPONSIBLE NOW FOR A LARGE REPAIR THAT IS A KNOWN SAFETY CONCERN BY SUBARU THAT THEY WILL NOT TAKE CARE OF AS THERE IS 24K OVER THEIR WARRANTY REPLACEMENT MILEAGE. I AM DISAPPOINTED.

• 11/14/2024· VEHICLE SPEED CONTROL

  The last incident? I couldn't recover my intentions. (Incidents of random acceleration seem to only happen when I am turning). The last incident occurred in my mall parking lot.. I was about to turn and suddenly the car shot forward. I could have fought to maintain my turn but that would have been aggressive maneuvering. Nothing, thankfully, was in front of me, so this was the first time I was deviated off course. 1 - random acceleration 2 - if my reflexes were not quick enough, there would have been vehicular accident and/or pedestrian being struck 3 - no... not able to duplicate. 4 - no check engine lights prior. One instance, as I avoided a collision, that threw a code (CEL) but scanner didn't see any codes. CEL went away 3 days later. NOTE: I am in North Bay, Ontario, Canada

• 11/14/2019· SERVICE BRAKES

  BRAKE LINE CORRODED. THIS IS A KNOWN SUBARU ISSUE, BUT RECALLS HAVE NOT AFFECTED THE 2012 OUTBACK AS OF YET; WANTED TO REPORT THIS AS A POSSIBLE SAFETY ISSUE. CAR IS IN A SNOWY REGION BUT ALL ROUTINE MAINTENANCE REGULARLY TAKEN CARE OF.

• 11/13/2019· POWER TRAIN

  I'VE BEEN EXPERIENCING INTERMITTENT ISSUES WITH THE TRANSMISSION WHERE THE VEHICLE WOULD SHUDDER LIKE IT WAS ABOUT TO SHUT OFF WHEN BRAKING. I'VE ALSO EXPERIENCED ISSUES WHERE AFTER STARTING THE VEHICLE AND PLACING THE VEHICLE INTO GEAR, THE VEHICLE WOULD LOCK UP. I TOOK MY VEHICLE TO A CERTIFIED MECHANIC BACK IN SEPTEMBER 2018 WHO POINTED ME TO A TECHNICAL SERVICE BULLETIN ADDRESSING THE SAME ISSUES I WAS HAVING: TSB 16-90-13R, AND RECOMMENDED I GO TO A SUBARU DEALERSHIP FOR DIAGNOSTICS, AND REPAIR POTENTIALLY UNDER EXTENDED WARRANTY. I DID TAKE MY VEHICLE AND GET A TRANSMISSION FLUSH WHICH SEEMED TO ALLEVIATE THE ISSUE. HOWEVER, AFTER TAKING MY VEHICLE TO MY LOCAL SUBARU DEALERSHIP, I WAS TOLD THEY COULD NOT REPRODUCE THE ISSUE, OR SEE ANY RELATED CODES; THERE DOESN'T APPEAR TO BE ANY RECORD OF THIS ISSUE RECORDED EXCEPT FOR A RELATED WARRANTY REQUEST FOR SEAT REPAIR. NOW THAT I AM EXPERIENCING THIS ISSUE AGAIN, I TOOK MY VEHICLE BACK TO THE DEALER. THEY GAVE ME THE SAME RESPONSE AND I ESCALATED TO SOA ASKING FOR HELP GETTING THIS TRANSMISSION REPAIRED. THEIR RESPONSE WAS THE SAME AS THE DEALERSHIP'S RESPONSE - THAT THEY COULD NOT REPRODUCE THE ISSUE, AND THEY WILL NOT PERFORM THE REPAIR. I FEEL THIS IS A SERIOUS ISSUE THAT COULD LEAD TO INJURY OR DEATH WHILE OPERATING THE VEHICLE. HOWEVER, I AM STILL EXPERIENCING THE ISSUE FROM TIME TO TIME, AND I DO NOT FEEL THAT THIS VEHICLE IS SAFE. MY WIFE PRIMARILY DRIVES THIS VEHICLE TO TAKE MY CHILDREN TO AND FROM SCHOOL AND OTHER ACTIVITIES. THE LAST TIME THIS ISSUE OCCURRED, THE VEHICLE WOULD NOT START AT THE GYM, AND I HAD TO DROP EVERYTHING TO GO PICK UP MY CHILD FROM SCHOOL. MY WIFE WAS ABLE TO RESTART THE VEHICLE AFTER TURNING OFF THE VEHICLE, WAITING FOR A MINUTE, AND STARTING AGAIN. THIS ISSUE SEEMS TO OCCUR AT LOW RPMS REGARDLESS IF IT IS PARKED, OR ON CITY STREETS OR HIGHWAYS.

• 11/09/2017· ENGINE

  ENGINE SHUDDERS, OR COMPLETELY STALLS AT A SUDDEN BRAKE TO STOP COMPLETELY. DRIVER MUST PUT VEHICLE IN NEUTRAL OR PARK TO RE-START THE ENGINE. **** THE PROBLEM DESCRIBED BEGAN A YEAR AGO. DRIVER NOTICED VEHICLE WOULD SHUDDER OCCASIONALLY AT A COMPLETE STOP. THE FIRST TIME THAT THE ENGINE COMPLETELY DIED, DRIVER THOUGHT IT MAY HAVE BEEN DUE TO WEATHER. THIS SHUDDERING AND STALLING BEGAN OCCURRING MORE AND MORE FREQUENTLY IN ALL WEATHER CONDITIONS CREATING A SAFETY HAZARD. WHEN DRIVER NOTICES THE SHUDDER, IF THE BRAKE PEDAL IS EASED UP, NORMAL RPMS RETURN. THE ENGINE WILL ALSO SOMETIMES SHUDDER DURING A TIGHT TURN AS WELL. WHILE TESTING DURING DRIVING/BREAKING THIS MORNING DRIVER MAINTAINED A SPEED OF 55 MPH FOR 1 MILE. DRIVER BEGAN BRAKING THE VEHICLE AT THE DISTANCE BETWEEN 2 LIGHT POLES (ON A COUNTRY ROAD) AND CAME TO A COMPLETE STOP WITH THE VEHICLE STRAIGHT FORWARD. ENGINE DIED. THE 2ND TIME THIS WAS TESTED, SAME SPEED SAME BRAKING DISTANCE, THIS TIME THE DRIVER WAS GOING TO MAKE A RIGHT TURN, SO UPON BRAKING THE VEHICLE WAS TURNED AT A 45 ANGLE. THE ENGINE DIED. WARNING LIGHTS: VEHICLE DYNAMICS, CHECK ENGINE, AWD, CHARGE WARNING (BATTERY) , AND OIL PRESSURE. THE CD PLAYER STAYED ON, THE FAN FOR HEAT/AC TURNED OFF.

• 11/09/2016· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE LOW BEAM HEADLAMPS ARE CONSTANTLY BURNING OUT ON MY 2012 SUBARU OUTBACK. I HAVE REPLACED THE BULBS SEVERAL TIMES IN THE PAST TWO YEARS, APPROXIMATELY EVERY 3-6 MONTHS OR 3,000-6,000 MILES. ONE SIDE BURNS OUT RIGHT AFTER THE OTHER. I CANNOT SAY IF THE HEADLIGHT BULBS BURN OUT WHILE DRIVING OR STATIONARY; I DRIVE MOSTLY IN DAYLIGHT THEN NOTICE THE OUTAGE AT NIGHT. REPLACING THE BULB INVOLVES REMOVING THE TIRE AND HAVING A MECHANIC OR DEALERSHIP PERFORM THE WORK. WHAT SHOULD BE AN INFREQUENT SIMPLE TASK IS GETTING VERY EXPENSIVE! I AM PRIMARILY CONCERNED ABOUT SAFETY AS THE BULBS COULD EASILY BOTH BURN OUT WHILE DRIVING AT NIGHT.

• 11/08/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFire

  On October 27, 2021 while driving the car a number of vehicle light began flashing. We checked every thing we could and proceeded to drive it home, approximately 47 miles. First thing on 10/28/2021 it was examined by a Subaru dealer service department and they found no issues other than they replaced the serpentine belt and a few light bulbs. The car was driven again on 1o/29/21 and 11/1/21 with no incident. On the way home from work on 11/3/21 the same vehicle lights began flashing. We checked everything we could and found nothing wrong. We began travelling home and about 25 miles into the trip we heard what sounded like metal clanking. Shortly thereafter we began to lose power and the engine started smoking. The engine compartment was on fire by the time we were on the side of the road so we exited the car. In around 10-15 seconds the car was fully engulfed by flames and burned to the metal.

• 11/08/2018· POWER TRAIN

  VEHICLE STALLS UNEXPECTEDLY WHEN STOPPING. LOCAL MECHANIC STATES IT IS A TRANSMISSION ISSUE AND HAS BEEN REPORTED BY MANY OWNERS OF THIS MODEL. I AM JUST OUTSIDE THE EXTENDED WARRANTY AND OVER 110,000 MILES. IT STARTED EARLIER WHEN MY WARRANTY WOULD HAVE COVERED IT BUT SUBARU DID NOT MAKE US AWARE OF THE POTENTIAL PROBLEM AND WE DIDN'T KNOW WHAT WAS CAUSING THIS. IT HAS CAUSED SOME CLOSE CALLS WHEN WE SUDDENLY HAVE TO STOP IN TRAFFIC. HAVE ALMOST BEEN HIT FROM BEHIND SEVERAL TIMES. SHOULD BE A SAFETY RECALL ON THIS PROBLEM. HAS BEEN AN ONGOING ISSUE SINCE ABOUT THE MIDDLE OF JUNE AND HAS HAPPENED ALMOST EVERY TIME WE USE THE CAR LATELY. WE ARE ELDERLY AND CAN NOT AFFORD THE EXPENSIVE REPAIR JOB.

• 11/08/2017· AIR BAGS

  I GOT A NOTICE THAT OUR TAKATA AIRBAG MIGHT BE AT RISK OF BEING FAULTY. I WENT ON AIRBAGRECALL.COM AND ENTERED MY INFORMATION. IT THEN ASKED ME TO COMPLETE A SURVEY BUT IT DIDN'T TELL ME WHETHER I NEED TO GET THE PART REPLACED OR NOT. PLEASE LET ME KNOW.

• 11/04/2020· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE TRAVELED TO THE FLOOR. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY WHILE BEING DEPRESSED. THE CONTACT STATED THAT THE BRAKING SYSTEM WAS FLUSHED HOWEVER, THE FAILURE RECURRED. GANLEY WESTSIDE SUBARU (25730 LORAIN RD, NORTH OLMSTED, OH 44070) (888) 798-5035) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V562000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

• 11/03/2019· POWER TRAIN

  WHEN DRIVING ON THE FREEWAY MY TRANSMISSION SUDDENLY LOST POWER IT WOULD INTERMITTENTLY GO THEN STOP AGAIN. I HAD A SEMI RIGHT BEHIND ME THAT ALMOST RAN OVER THE TOP OF ME. AS I MADE IT TO MY EXIT IT BEGAN MAKING NOISE. I DROVE IT STRAIGHT INTO MY MECHANIC WHO THOROUGHLY INSPECTED IT AND SAID THE TRANSMISSION HAD FAILED.

• 10/30/2023· WHEELS

  Odd noise arising from Front driver side wheel while driving on the interstate at 70mph. No indicator/warning lights/messages. Noise became much louder prompting us to stop driving and inspect. One of the 5 lug studs had broken off. Two of the 5 lug nuts were loose enough to hand rotate. Once diagnosed, we tightened all 4 remaining lug nuts. After driving 15min on the interstate at reduced speed, the noise from the front driver side wheel returned. The car was slowly driven off the interstate and re-inspected. The lug nuts were loose again. At this point, I felt the car was unsafe to drive, so I and my two passengers had to find an alternative ride given our safety was at risk. We were about 200miles away from home. The car was towed to the Subaru dealership in Midlothian, Virginia (Hyman Bros) for further inspection/repair. The Subaru dealership repair team told me that the lug stud was corroded and snapped off. The same Subaru dealership had recently (2,500miles prior) serviced the car including tire rotation and inspection in which they report they inspect the lug studs and they were sufficient for driving.

• 10/29/2016· UNKNOWN OR OTHER

  WHEN I SLOW AND STOP AT A STOP SIGN OR STOP LIGHT MY CAR RANDOMLY STOPS. IT WILL RESTART BUT THIS HAS CAUSED DANGEROUS SITUATIONS FOR ME AND MY FAMILY AS THIS IS USUALLY UNEXPECTED. I HAVE NOTICED IT GETTING WORSE AND THUS FAR I CAN'T ISOLATE THE ISSUE OTHER THEN READING BULLETINS ( BULLETIN NUMBER 16-90-13R ). MY LOCAL FIX IT SHOP AND SUBARU DON'T SEEM TO GIVE US A REASON.

• 10/28/2021· ELECTRICAL SYSTEM

  Rear view camera stopped working.

• 10/25/2024· EXTERIOR LIGHTING

  The contact owns a 2012 Subaru Outback. The contact stated that vehicle was consistently burning out the headlight bulbs. The contact stated that within 3-years he had replaced the driver's and the passenger’s side headlight bulbs 7 times, and following one failure the passenger’s side headlight housing was replaced. The contact stated that the bulb in the new housing was blown. The contact stated that a headlight bulb had blown while driving at night at an undisclosed speed. The contact had taken the vehicle to an independent mechanic who determined that the wiring and electrical system was working as designed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

• 10/25/2023· ENGINE

  No issues with the car since I bought it new and was dedicated to regular Maintenance. Less than a week after a regular scheduled oil change and driving on the main interstate highway cruising at 65mph, the car just suddenly jerked. I thought I had blown a tire but the Brake light came on and then soon after the engine light came on. I was able to get off the highway but the acceleration decreased to a slow crawl. I had it towed to the nearest Subaru dealership that morning in which they said the issue is that both 1 and 4 are not correctly firing. They checked the spark plugs and checked the injector, but both did not fix the issue. They have now told me that they need to get the engine pistons/valves "machined". They are reaching out to Subaru to see if they can help since there is nothing I could have done to prevented this issue and they are hearing more of this issue occurring in Subaru cars. I'm praying that Subaru will help me with my vehicle but am waiting to hear from the Subaru dealership.

• 10/25/2012· STEERING

  TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, WHILE DRIVING OVER A BUMP THE STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THERE WAS NOTHING ABNORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A TECHNICIAN TO TEST DRIVE THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE WAS FINE. THE FAILURE MILEAGE WAS 100.

• 10/23/2018· POWER TRAIN

  'WENT FOR A DRIVE TO RUN ERRANDS AND THEN THE TRANSMISSION STARTED SHIFTING VIOLENTLY IN THE LOWER GEARS. AFTER THE THIRD RED-LIGHT, THE TRANSMISSION SHIFTED SO HARD THAT THE CAR SHUT OFF ON ME. AFTER SITTING ON THE SIDE OF THE ROAD FOR A WHILE, I STARTED THE CAR AGAIN AND DROVE IT STRAIGHT TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME THAT IT WAS A CVT TRANSMISSION ISSUE, AND SUBARU WAS AWARE OF THE ISSUE. I WAS QUOTED TO REPLACE THE TRANSMISSION AT $8000. IN AN EFFORT TO AVOID A RECALL AT ALL COSTS, SUBARU ISSUED A WARRANTY INCREASE TO 100,000 MILES INSTEAD OF 60,000 IN DIRECT RESPONSE TO THE INCREASING COMPLAINTS ABOUT THE CVT TRANSMISSION. THE CAR HAS 103,000 MILES SO IT IS NOT COVERED UNDER THE WARRANTY, I TRIED CONTACTING SUBARU AND THEY SAID 103,000 IS OVER 100,000 SORRY. WHAT IS INTERESTING IS THAT UNDER THE MAINTENANCE FOR TRANSMISSION, IT SAYS NO MAINTENANCE IS REQUIRED, TO NOT EVEN CHANGE THE TRANSMISSION FLUID. IF YOU TELL YOUR CONSUMERS THAT THE CVT TRANSMISSION DOES NOT REQUIRE MAINTENANCE, AND TELL THEM NOT TO CHANGE THEIR FLUID AREN'T YOU LIABLE IF THE TRANSMISSION FAILS?