2012 Subaru Impreza

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· ELECTRICAL SYSTEMFire

  The AC unit suddenly shutoff and there was a burning smell while I was driving. It turns out that the connector on the back of the climate control unit had either drawn too much current, or the resistance was too high, and the connector had started burning. Fortunately, the melted plastic interrupted the electrical connection, and the fire had went out on its own. It looks like this is not an isolated incident, and several others have dealt with similar when looking online.

• 12/31/2018· STEERING

  HARD LEFT STEERING SUDDEN LOSS OF CONTROL TO RIGHT WHILE IN MOTION 97K MILES FAULTY RACK AND PINION MECHANIC VERIFIED 12/31/2018 860-774-4514 (RON-OWNER) *DT CONSUMER STATED DESIGN DEFECT. *JB

• 12/30/2013· ELECTRICAL SYSTEM,AIR BAGS,ENGINE

  2012 IMPREZA... BOUGHT NEW, NOTHING BUT HEADACHES. ALL PROBLEMS LISTED BELOW OCCURRED BEFORE I HAD EVEN OWNED THE CAR 2 YEARS. 1. AT 8-10K MILES - WHILE DRIVING CAR WOULD RANDOMLY TURN OFF PASSENGER AIRBAGS AND ILLUMINATE NO PASSENGER SEATBELT ON THE DASH. TOOK CAR TO DEALER 3 TIMES. DEALER REFUSED TO FIX AS THE "ERROR WAS NOT STORED IN THE COMPUTER." SUGGESTED CELL PHONE WAS THE PROBLEM EVEN THOUGH CELL PHONES WERE NOT NEAR THE SEAT DURING EACH OF THE MULTIPLE INCIDENTS. I HAD TO COMPLAIN TO CORPORATE WHO TOLD THE DEALER TO REPLACE THE SENSOR IN THE SEAT. NO PROBLEMS SINCE. 2. AT 15K MILES - MULTIPLE TIMES CAR WOULD TURN ON CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT SIMULTANEOUSLY. FIRST INCIDENT DEALER SAID "DIRTY CAMSHAFT SENSOR." SECOND INCIDENT I HAD TO REFUSE TO TAKE THE CAR BACK UNTIL THEY ACTUALLY FIXED A PART. DEALER KEPT CAR A WHOLE WEEK AND MADE CALLS TO CORPORATE ENGINEERS. TESTS REVEALED IT WAS A "FAILED OIL PRESSURE VALVE." REPLACED THE PART AND NO MORE PROBLEMS. 3. AT 25K MILES - BAD BATTERY. HAD TO REPLACE WHEN CAR WAS ONLY 1 YEAR AND 10 MONTHS OLD. *TR

• 12/27/2014· ENGINE

  OIL KEEPS RUNNING DRY BEFORE NEXT OIL CHANGE. IT HAS BEEN REQUIRING ABOUT 1 QUART EVERY 3,000 MILES. THIS HAS THE ABILITY FOR THE ENGINE TO RUN WITHOUT OIL AND SEIZE. THIS CAN CAUSE DRASTIC DAMAGE AND INJURY ALONG WITH GREATER WEAR. I HAVE BEEN MITIGATING IT WITH KEEPING OIL IN THE TRUNK BUT NO GUARANTEES THAT YOU WILL ALWAYS HAVE IT. THE OIL ALSO RUINED MY TRUNK. *TR

• 12/27/2014· AIR BAGS

  PASSENGER AIRBAG RANDOMLY TURNS OFF WHEN PASSENGER IS IN THE CAR. TOOK TO A DEALER AND THEY COULDN'T REPEAT. WAS TOLD IT WAS PROBABLY JUST A WEIGHT ISSUE. IF THE AIRBAG DOESN'T GO OFF WITH A PASSENGER THERE IT COULD BE FATAL. *TR

• 12/25/2014· AIR BAGS

  ON 2 SEPARATE OCCASIONS AIRBAG WARNING LIGHT ON DASH LIT AND AIRBAG LIGHT STATED PASSENGER AIRBAG WAS OFF DESPITE SEAT BEING OCCUPIED..SUBARU STATES CANT FIND ISSUE BUT I HAVE A PIC OF THE WARNING LIGHT ON(LOOKS LIKE PREGNANT WOMEN!!). WORRIED CAR /AIRBAG UNSAFE. *TR

• 12/23/2020· ENGINE

  THE CHECK ENGINE LIGHT, THE TRACTION LIGHT AND OIL WARNING LIGHT CAME UP ON THE DASHBOARD. INITIALLY, THE DEALER RECOMMENDED REPLACING THE OIL VALVE. I DID BUT THE THE PROBLEM PERSIST. NOW THE ENGINE IS HUNTING. THE DEALER INFORMS ME THAT ENGINE IS NOT PUMPING ENOUGH OIL DESPITE THE FACT THAT SERVICE HAS BEEN DONE REGULARLY AT INTERVAL RECOMMENDED BY THE SUBARU DEALERSHIP. NOW I AM TOLD THAT I NEED A NEW ENGINE.

• 12/23/2017· STRUCTURE,VEHICLE SPEED CONTROLCrash

  MY WIFE WAS DRIVING THE CAR TO A FRIEND'S HOUSE. AS SHE ENTERED THE PARKING AREA, THE CAR ACCELERATED AND CRASHED INTO THE HOUSE. THE FRONT AND SIDE AIRBAGS CAME OUT. THE ONLY INJURY TO HER WAS A BADLY SCRAPED RIGHT LEG AND CHEST PAIN. THE HOUSE SUFFERED DAMAGE.

• 12/21/2012· POWER TRAIN

  I BACKED UP IN MY DRIVEWAY AND SHIFTED INTO DRIVE AND I NOTICED A LAG TIME OF ABOUT 2 SECONDS SHIFTING FROM REVERSE TO DRIVE. I CONTACTED THE SUBARU DEALERSHIP AND THE STAFF ASSURED ME THAT WAS NORMAL FOR THE CVT TRANSMISSION. WHEN I TOOK THE SUBARU IMPREZA FOR THE 2500 MILE CHECK UP AND SPOKE TO THE SERVICE MANAGER AT THE DEALERSHIP, HE ALSO FELT THAT THIS WAS A SAFETY ISSUE ESPECIALLY WHEN BACKING UP INTO TRAFFIC AND WAITING FOR THE TRANSMISSION AND IT'S "SLOW ENGAGEMENT" INTO DRIVE. HE HAS EXPRESSED HIS VIEWS TO SUBARU AND LIKE ME HAS BEEN ASSURED IT'S OK. I STILL FEEL IT'S A SAFETY ISSUE. *TR

• 12/20/2022· ENGINE

  The contact owns a 2012 Subaru Impreza. The contact stated while driving 65 MPH, the vehicle started smoking from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed as an oil consumption and cam carriers failure. The vehicle was then taken to a dealer where the diagnostic result was confirmed. The contact repaired the front timing seal gasket himself; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.

• 12/19/2013· AIR BAGS

  PASSENGER AIR BAG LIGHT TURNS FROM ON TO OFF WITH A PASSENGER SITTING THERE. MANUAL SAYS THIS HAPPENS WHEN THERE IS MOISTURE IN THE SEAT. FIRST OF ALL, THE AIRBAG SHOULD NOT TURN OFF FOR THAT REASON, THAT IS A SAFETY PROBLEM. SECOND, IT TURNS OFF EVEN WHEN THERE IS NO MOISTURE. IT SCARES ME. I NEED TO KNOW THAT THE AIRBAG IS STILL WORKING EVEN IF THAT OFF LIGHT IS ON IF MY SON IS SITTING THERE. *TR

• 12/14/2016· FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM

  DRIVING HOME ON 12/11/16, THE CHECK ENGINE, VEHICLE DYNAMICS CONTROL, AND CRUISE CONTROL INDICATORS CAME ON SIMULTANEOUSLY. CHECK ENGINE AND VDC INDICATORS WERE STEADY, BUT CRUISE CONTROL WAS BLINKING. THE NEXT MORNING WHEN I STARTED THE CAR, THE PROBLEM WAS STILL THERE SO I IMMEDIATELY WENT TO SUBARU TO HAVE IT CHECKED OUT. THEY DISCOVERED CODE P1449: "EVAP SYSTEM CLUGGED CHECK & FOUND SPIDER WEBS IS EVAP DRAIN & VALVE ASSY. TECH RECOMMEND REPLACE EVAP DRAIN & VALVE ASSY." THEY REPLACED EVAP DRAIN & VALVE ASSEMBLY AND PERFORMED EVAP SYSTEM CLEAN REINSTALL WHICH FIXED THE ISSUE. TOTAL COST 617.28 (416.50 FOR 3.5 HOURS LABOR, 41.16 FOR VALVE AY DRA, 159.62 FOR VALVE AY ELC). WHEN I FIRST GOT THE CAR IN DEC 2011, I PURCHASED AN EXTENDED WARRANTY (GOLD PLUS) WHICH COVERS 6 YEARS OR 60,000 MILES WITH $0 DEDUCTIBLE. BEFORE FIXING THE PROBLEM ABOVE, THEY ESTIMATED IT WOULD COST ME $600-$700 OUT OF POCKET SINCE THEY SAID THIS PROBLEM WAS NOT COVERED UNDER WARRANTY BECAUSE IT WAS CAUSED BY A SPIDER AND NOT A PART DEFECT. I CALLED SUBARU'S WARRANTY DEPARTMENT WHICH SAID THE SAME THING. I MENTIONED THAT MAZDA, SUZUKI, HONDA, AND HYUNDAI ALL HAD THIS PROBLEM A FEW YEARS BACK AND THAT MAZDA AND SUZUKI HAD RECALLS, WHILE HONDA AND HYUNDAI WERE COVERED UNDER WARRANTY. SUBARU AGAIN STATED THAT THEY DO NOT COVER IT. AFTER THE FIX, A SERVICE CENTER ADVISOR SAID HE SEES THIS PROBLEM A LOT BUT UNFORTUNATELY SUBARU DOES NOT COVER IT. I ASKED HOW TO PREVENT IT FROM HAPPENING AGAIN AND HE SAID TO SPRAY PEPPERMINT OIL OCCASIONALLY AROUND THE FUEL TANK AREA BELOW THE CAR SINCE THE SMELL DETERS PESTS. I PAID THE BILL TO GET MY CAR. HOWEVER, I BELIEVE A RECALL OF SOME SORT SHOULD BE ISSUED BY SUBARU TO FIX THE PROBLEM AND PREVENT IT FROM HAPPENING AGAIN OR AT LEAST HAVE THE PROBLEM BE COVERED UNDER WARRANTY. I AM FILING A COMPLAINT TO YOU AND HOPE YOU CAN HELP ME RECOVER THE COST. *TR

• 12/12/2011· SERVICE BRAKES, HYDRAULIC

  TOOK DELIVERY OF VEHICLE THAT HAD RECALL WVY-35 COMPLETED PRE-DELIVERY. AFTER APPROXIMATELY 45 MILES OF DRIVING (65 TOTAL ODOMETER MILES), BRAKING FORCE DROPPED TO NEAR ZERO. INSPECTION REVEALED SIGNIFICANT LOSS OF BRAKE FLUID. PROBLEM FIRST MANIFESTED WITH SLOWLY SINKING BRAKE PEDAL AT STOPS, WITH BRAKING STILL EFFECTIVE, BUT QUICKLY DEVELOPED TO THE POINT THAT THE BRAKE PEDAL WOULD GO FULLY TO THE FLOOR WITH SEVERELY REDUCED BRAKE FORCE. *TR

• 12/11/2019· AIR BAGS

  WHEN DRIVING WITH A PASSENGER THE AIR BAG FOR THE PASSENGER WILL NOT TURN ON AND DASHBOARD LIGHTS WILL COME ON.

• 12/09/2013· ENGINE

  TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT HE THE VEHICLE EXHIBITED EXCESSIVE OIL CONSUMPTION. THE CONTACT ADDED ONE QUART OF OIL TO THE VEHICLE, WHICH ONLY LASTED APPROXIMATELY 900 MILES. THE VEHICLE WAS INSPECTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 7,500 UPDATED 01/14/14 *BF

• 12/08/2014· AIR BAGS

  TL* THE CONTACT LEASES A 2012 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER AIR BAG WARNING LAMP ILLUMINATED EVEN THOUGH THERE WAS AN OCCUPANT IN THE FRONT SEAT. THE DEALER STATED THAT THE JUMPER CABLES UNDER THE PASSENGER SEATED RESULTED IN THE SENSOR NOT OPERATING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

• 12/04/2023· ELECTRICAL SYSTEM,SERVICE BRAKES

  Brake Lamp Switch failed in 2018 - we diagnosed the issue, based partly on information from other Subaru owners who had the same problem, and replaced the switch. Since that time, the brake lights have worked fine. We reported this in a letter to Subaru after their recall for the brake lamp switch replacement in 2019. They refused to pay for the part as we no longer have the receipt (not having a crystal ball, we couldn't see any reason to keep it for more than a year in 2018). We did not contest this - in fact, I had merely asked, in my letter, that they note that the part had already failed and been repaired in their records - however, they continue to flag the car as an open safety recall and insist that we bring the car in to replace a switch that no longer needs replacing. I am filing this complaint in the hope that an official record of the incident will fix the records on our car, as their constant recall notices are becoming increasingly more insistent and annoying, and they have also inaccurately noted it as an open recall at the DMV.

• 12/03/2016· AIR BAGS

  FRONT PASSENGER SEAT AIRBAG SENSOR GRADUALLY STOPPED WORKING. THIS SEAT SENSOR HAD ALLEGEDLY BEEN CHECKED AND FIXED IN 2015 AS PART OF SUBARU VOLUNTARY RECALL SUBSEQUENT TO THE NHTSA INVESTIGATION. AT THAT TIME, THE SENSOR WAS WORKING PROPERLY; THE NATURE OF SUBARU'S FIX IS UNCLEAR. SINCE THE VOLUNTARY RECALL, THE FRONT PASSENGER SEAT HAS NOT BEEN MODIFIED. THERE HAS BEEN NO WATER SPILL. THE ISSUE WITH THE FRONT PASSENGER AIRBAG SENSOR STARTED SHORTLY AFTER AN IPHONE CHARGER WAS INSTALLED, I.E. PLUGGED IN THE FRONT 12V CIGARETTE LIGHTER RECEPTACLE. THE DEGRADATION OF THE SEAT AIRBAG SENSOR'S PERFORMANCE WAS GRADUAL. FIRST, IT STOPPED REGISTERING MY DAUGHTER'S WEIGHT, THEN MY WIFE'S THEN MINE -- THIS GRADUAL DEGRADATION IN PERFORMANCE, FROM FIRST INCIDENCE TO COMPLETE NON-PERFORMANCE TOOK ABOUT 3 TO 4 WEEKS.

• 12/03/2013· ENGINE

  MY SUBARU IMPRERA'S LOW ENGINE OIL LIGHT HAS BEEN ON MULTIPLE TIMES SINCE APRIL OF THIS YEAR AND HAS BEEN BROUGHT TO THE ATTENTION OF SUBARU DEALER TO NO AVAIL. THOUGH THE OIL CONSUMPTION RATE IS ABNORMAL AND THE PROBLEM APPEARS TO BE COMMON AMONG CERTAIN SUBARU MODELS, SUBARU OF AMERICA HAS BEEN ASSERTING THAT IT IS NORMAL FOR AN AUTOMOBILE TO CONSUME A QUART OF OIL ABOUT EVERY THOUSAND MILES. *TR

• 11/22/2014· STEERING

  CAR WAS DRIVEN TO A GROCERY STORE AND WAS PARKED FOR APPROX. 15 MINUTES. UPON STARTING THE CAR AND PLACING IT IN REVERSE, THE STEERING WHEEL VIBRATED AND THE POWER STEERING CEASED TO FUNCTION ACCOMPANIED BY AN EPAS WARNING LIGHT DISPLAYED ON THE DASH. THE LIGHT EXTINGUISHED AFTER TWO RESTARTS, BUT RE-LIT UPON SLIGHT MOVEMENT OF THE STEERING WHEEL WITH MOMENTARY VIBRATION AND LOSS OF POWER ASSIST. WE DROVE THE CAR .7 MILE TO THE SUBARU DEALER WITH NO POWER STEERING ASSIST. A SERVICE ADVISER STARTED THE CAR MINUTES LATER AND THE STEERING FUNCTIONED NORMALLY WITH NO MALFUNCTION LIGHT DISPLAYED. THE SERVICE ADVISER SAID IT WAS NOT POSSIBLE TO LOOK FOR A STORED CODE TO DETERMINE WHAT THE PROBLEM WAS. THE AMBIENT TEMPERATURE WAS ABOUT 40 DEG F. THE CAR WAS VERY DIFFICULT TO STEER WITHOUT POWER ASSIST AT LOWER SPEED. *TR

• 11/17/2019· ENGINE

  DRIVING ON A CITY STREET WHEN CAR SUDDENLY STALLED. HAD TO HAVE CAR TOWED TO THE DEALER AND AFTER OPENING THE ENGINE THE FINAL DIAGNOSE WAS THAT THE VALVE SPRING FAILED

• 11/16/2014· ENGINE

  2012 SUBARU IMPREZA HAS BEEN NEEDING AN AVERAGE OF 1 QUART OF OIL FOR EVERY 1,000 MILES DRIVEN SINCE MAY OF 2013. OIL CONSUMPTION TEXT STARTED AT NORTH COUNTRY SUBARU IN QUEENSBURY, NY ON AUGUST 5, 2014 WHEN THE CAR HAD 26586 MILES ON IT. NEW OIL FLOAT SWITCH WAS PUT INTO THE CAR ON SEPTEMBER 24, 2014 AT 28654 MILES. CAR CONTINUES TO NEED 1 QUART OF OIL FOR EVERY 1,000 MILES. *TR

• 11/15/2020· AIR BAGS,UNKNOWN OR OTHER

  PASSENGER AIRBAG SYSTEM INTERMITTENTLY REMAINS OFF WHEN PASSENGER IS SEATED IN FRONT PASSENGER SEAT. SOMETIMES IT APPEARS TO OPERATE NORMALLY, BUT ABOUT HALF THE TIME THE PASSENGER AIRBAG INDICATES OFF WHEN IT SHOULD BE ON. VEHICLE MOTION DOES NOT SEEM TO MATTER, WET CONDITIONS DOES NOT SEEM TO MATTER EITHER. UNKNOWN WHETHER THIS IS A PASSENGER DETECTION MALFUNCTION OR A PASSENGER AIRBAG MALFUNCTION.

• 11/11/2020· STRUCTURE,SERVICE BRAKES

  WHEN DEPRESSING THE CLUTCH PEDAL, THERE IS A SQUEAK COMING FROM UNDER THE DASHBOARD WITHIN THE FOOTWELL AREA. SQUEAK IS CONSTANT. FOR SUBARU HAS ISSUED A SERVICE BULLETIN #12-190-15R TO FIX THE CLUTCH & BRAKE PEDAL ASSEMBLY FOR MODEL YEARS 2015-2016 BUT NOT BEFORE. IT IS MY UNDERSTANDING THAT A CRACK IN THE ASSEMBLY IS CAUSING THIS ISSUE AND IF LEFT UNATTENDED, ULTIMATELY COULD CAUSE DECREASED OR COMPLETE FAILURE OF THE CLUTCH AND/OR BRAKE FUNCTIONALITY. SUBARU HAS REDESIGNED THE ORIGINAL PART (#36004FG050) WITH A NEW ONE (#36004FG051) BUT HAS NOT OFFERED TO FIX UNDER AN EXTENDED WARRANTY. I FEEL THIS SHOULD BE A LIFETIME PART, WHICH IS CRITICAL TO SAFELY OPERATING THE VEHICLE, AND ANY REPLACEMENT COST TO FIX SHOULD BE PAID FOR BY THE MANUFACTURER REGARDLESS OF THE VEHICLE'S AGE. THE ATTACHED PICTURE IS NOT FROM MY CAR. I WAS ABLE TO FIND MANY OF THESE PHOTOS ON THE INTERNET AS THIS IS A VERY COMMON PROBLEM.

• 11/11/2015· ENGINE

  AFTER LAST OIL CHANGE AT 43,000 MILES THE OIL LIGHT CAME ON WITHIN 2,000 MILES. OIL LEVEL WAS OVER A QUART LOW. I FOUND NO OIL LEAK AT THE PAN OR FILTER AND NO OIL ON MY GARAGE FLOOR. OIL LIGHT CONSISTENTLY COMES ON AFTER 2,000 MILES OF DRIVING. OIL IS ALWAYS LOW WHEN I CHECK IT. PLAN TO ADDRESS WITH DEALERSHIP. THIS MODEL WAS THE FIRST YEAR FOR SUBARU'S NEWLY DESIGNED ENGINE. HMMM?

• 11/09/2020· AIR BAGS

  THE PASSENGER AIRBAG LIGHT IS OFF AT ALL TIMES. I AM PRESUMING IT IS NOT FUNCTIONING. IT USED TO TURN ON AND OFF IN THE LAST FEW YEARS AND I WAS ABLE TO FIX IT FOLLOWING THE MANUAL INSTRUCTIONS BUT NOW IT IS PERMANENTLY OFF.

• 11/06/2020· SEATS

  WHEN DRIVING MY VEHICLE THE PASSENGER AIRBAG WARNING WOULD GO OFF WITH NO PASSENGER IN THE VEHICLE. WHEN I HAVE A PASSENGER IN MY VEHICLE, THE AIRBAG SENSOR CAN'T DETECT A PASSENGER WHICH IS EXTREMELY DANGEROUS. ALSO, FOR WHATEVER REASON THE DRIVERS SEAT ISNT DETECTING A DRIVER SO THE AIRBAG LIGHT IS ON. AFTER GOOGLING THIS ISSUE I SEE THAT MANY OTHER 2012 SUBARU IMPREZA OWNERS ARE HAVING THE SAME ISSUE WITH NO RESOLVE.

• 11/06/2017· AIR BAGS

  I HAVE 2012 SUBARU IMPREZA, AND HAVING A PROBLEM WITH THE AIRBAG LIGHT. WHEN SOMEONE SITS ON THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIRBAG INDICATOR TURNS ON AFTER A FEW MINUTES, AND THEN DRIVER SIDE AIRBAG LIGHT COMES ON. THERE IS A FACTORY RECALL FOR OCCUPANT DETECTION SYSTEM (ODS), AND THE ODS CONTROL UNIT WAS REPLACED BY THE DEALER (4/18/2017); HOWEVER, THE PROBLEM CONTINUED. I TOOK THE CAR TO THE DEALER AGAIN (11/6/2017), AND WAS TOLD THAT THE PROBLEM WAS DUE TO THE SENSOR MAT, WHICH IS NOT UNDER RECALL. IT IS $1,300 TO FIX IT. THIS CAR HAS ONLY 29K MILEAGE, AND ODS SENSOR MAD WENT BAD! WHY IS SENSOR MAT NOT COVERED BY RECALL?

• 11/05/2023· POWER TRAIN

  I was on the highway in mixed traffic for a couple hours. There was a burning smell in the cabin and then the warning lights came on including a check engine light and transmission light. The car started to jerk erratically when I accelerated and ultimately it would not accelerate. I pulled over and turned the car off as recommended in the owner's manualAfter following the manual's instructions to let the engine cool down, I attempted to turn the car on and put it in gear. It would not move when I put it in reverse or drive. The transmission failed entirely. Previous to my taking the car on this trip, I brought the car to my Subaru Dealership because I smelled the same burning in the cabin along with a strange whirring sound and the transmission light came on then too. At that time, I pulled over and read the owner's manual and did what it recommended. The car started working again after 10 minutes of cooling. This is why I brought the car to the Subaru dealership to have this issue inspected. At the time they recommended that I change the CVT fluid and that the issue would then go away. The issue did not go away. When I informed them that the car was unsafe and dangerous to drive because of the jerking and violent shuddering, they told me that I should trade the car in or pay for a new transmission. They did not tell me that the 2012 version of the car had a history of issues with its CVT, and that some of the repairs were covered under warranty.

• 11/05/2016· AIR BAGS,SEATS

  THE AIRBAG SENSOR IN THE PASSENGER SEAT HAS FAILED 3 TIMES WHILE THE CAR WAS UNDER WARRANTY AND NOW AGAIN OUT OF WARRANTY. WHEN A PASSENGER IS SITTING IN THE SEAT WHILE DRIVING, THE AIRBAG SENSOR DOESN'T RECOGNIZE THE PASSENGER'S WEIGHT, AND THE AIRBAG LIGHT WILL NOT TURN ON, PUTTING MY PASSENGER AT RISK. UNDER WARRANTY, CARR SUBARU IN BEAVERTON OREGON REPLACED THE SENSOR EACH TIME IT FAILED. THEY BRIEFLY EXPLAINED TO ME THAT THE SENSOR "FAILS ALL THE TIME" AND "ITS POORLY DESIGNED." IF I UNDERSTOOD THEM CORRECTLY, THESE TYPE OF SENSORS ARE NO LONGER USED IN NEWER MODELS OF MY CAR. I AM NOW HAVING THE AIRBAG ISSUE AGAIN AND I AM NOT COVERED BY WARRANTY, I FEEL THIS IS A MAJOR SAFETY ISSUE. SUBARU SHOULD TAKE RESPONSIBILITY FOR THIS FAULTY SYSTEM AND REPLACE IT COMPLETELY, RATHER THAT JUST REPLACING THE SENSOR THEY ALREADY KNOW IS FAULTY.

• 11/02/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

• 11/02/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE VEHICLE WAS TAKEN TO SUBARU OF CORVALLIS (LOCATED AT 800 NW 5TH ST, CORVALLIS, OR 97330, (541) 754-1515) WHERE IT WAS DIAGNOSED THAT THE OCCUPANT DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

• 11/02/2015· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BECAME FRACTURED AND WAS REPLACED BY THE DEALER. AFTER THE SEAT WAS REPLACED, THE PASSENGER SIDE "AIR BAG OFF" WARNING LIGHT WOULD ILLUMINATE WHENEVER THE SEAT WAS WET OR LIGHTLY DAMP. THE FAILURE DID NOT OCCUR PRIOR TO THE SEAT REPLACEMENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V419000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

• 10/29/2020· ENGINE

  CODE P0021 POPPED UP SHORTLY AFTER ENGINE HAD RATTLING NOISE AND SHUT DOWN. SOUND OF CILYNDER AND HEAD RUBBING AS ENGINE IS RUNNING WITH VERY LOUD SCREECHING

• 10/28/2013· ENGINE

  LOW OIL WARNING LIGHT ON DASH. BROUGHT TO DEALER. NO ACTION. OIL WARNING LIGHT ON 3 TIMES SINCE THEN. STILL NO ACTION TAKEN BY DEALER. SUBARU DEALER DOES NOT DENY OIL IS BEING BURNED BUT STATES THAT THIS IS NORMAL FOR A NEW CAR. WE HAVE BEGUN AN OIL CONSUMPTION TEST BUT THE CAR CONTINUES TO BURN OIL. WE WILL HAVE TO DRIVE ANOTHER 2400 MILES TO GET THE RESULTS OF THE TEST. THE CAR ONLY HAS 17,000 MILES BUT OIL WARNING LIGHT COMES ON INDICATING LOW OIL EVERY 1,200 TO 1,500 MILES. STILL AWAITING RESPONSE FROM SUBARU. *TR

• 10/27/2015· AIR BAGS

  VEHICLE PASSENGER AIRBAG DISABLED LIGHT ILLUMINATES WHEN A CELLULAR DEVICE IS PLACED IN THE PROXIMITY OF THE PASSENGER SEATBELT BUCKLE. ALSO A CELLULAR DEVICE PLACED ON THE SEAT WITH NO OCCUPANT ENGAGES THE OCS TO REGISTER THAT SOMEONE IS SITTING IN THE SEAT. SPOKE WITH SUBARU DEALER REGARDING THE ISSUE, AND WAS TOLD EVERYTHING IS OK, AND THERE IS NO FIX FOR THE COMPLAINT.

• 10/26/2014· AIR BAGS

  TO WHOM IT MAY CONCERN: I HAVE A 2012 SUBARU IMPREZA PREZ, AND AM CONCERNED THAT MY AIRBAG MAY FAIL ON IMPACT. WHEN WILL THE RECALL MAKE IT TO THE DEALERSHIPS SO THEY MAY BE ABLE TO SERVICE MY, FAMILY MEMBERS AND FRIENDS CARS TO MAKE THEM SAFE WITH FEAR-FREE DRIVING! THE COUNTRY WOULD APPRECIATE YOUR DEPARTMENTS RESPONSE TO OUR VALID CONCERN FOR SAFETY, AS I'M SURE ALL OF THE HUMANS WORKING IN THIS DEPARTMENT ARE CONCERNED FOR THEMSELVES, THEIR FAMILIES AND FRIENDS. THANK YOU FOR YOUR VALUABLE TIME AND EFFORT TO REMEDY THIS MOST IMPORTANT CONCERN THE UNITED STATES POPULATION HAS. *TR

• 10/22/2014· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.

• 10/21/2012· ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

  THE AIRBAGS IN THIS VEHICLE TURN OFF WHILE DRIVING (DRIVER AND PASSENGER SIDE DASHBOARD ICONS INDICATE AIRBAGS ARE TURNED OFF). VEHICLE MUST BE STOPPED AND RESTARTED FOR THE AIRBAGS TO TURN BACK ON. THERE SEEMS TO BE A RELATIONSHIP TO ELECTRONIC INTERFERENCE - PASSENGER USE OF IPHONE OR IPAD MAY BE INVOLVED - BUT IT HAS HAPPENED WITH NO PASSENGER AS WELL. THIS HAPPENED 5 TIMES IN ONE DAY RECENTLY WHILE DRIVING AT HIGH ALTITUDE (PIKES PEAK, CO). PROBABLY RELATED: THE SEAT BELT ALARM HAS GONE OFF WHEN IPHONE IS PLACED ON EMPTY PASSENGER SEAT WHILE DRIVING. *TR

• 10/19/2022· STRUCTURE

  The contact owns a 2012 Subaru Impreza. The contact stated while the vehicle was under yearly inspection, she was informed that the subframe was corroded. The contact took the vehicle to the local dealer, where it was diagnosed with needing the stabilizer bar, the rocker panels, and the cross members to be replaced. The vehicle was not repaired. The contact called an independent mechanic and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.

• 10/17/2018· AIR BAGS,SEATS

  PASSENGER SEAT AIRBAG WARNING LIGHT SHOWS PASSENGER AIRBAG DISABLED WHILE A PASSENGER IS IN THE SEAT. THIS HAPPENS WHETHER THE CAR IS MOVING OR STOPPED. CAR IS A 2012 SUBARU IMPREZA 5-DOOR WAGON, BUILT 10/2011. I SEE 2012 IMPREZA SEDANS HAVE BEEN RECALLED, BUT I AM HAVING THE SAME ISSUE AS THOSE, BUT MY CAR IS A 5-DOOR WAGON AND ISN'T ON THE RECALL LIST. PLEASE EXPAND THE RECALL.

• 10/16/2017· AIR BAGS

  TO WHOM IT MAY CONCERN: ON TWO OCCASIONS IN THE PAST WEEK, WHILE I WAS DRIVING AT HIGHWAY SPEED WITH THE FRONT PASSENGER SEAT OCCUPIED, THE AIRBAG WARNING LIGHT TURNED ON IN THE DASHBOARD AND THE PASSENGER AIRBAG LIGHT SWITCHED TO "OFF". IN EACH INSTANCE, THE AIRBAG WARNING LIGHT TURNED OFF LATER THAT DAY AND THE PASSENGER AIRBAG RETURNED TO NORMAL ("ON" WHEN THE SEAT WAS OCCUPIED). A REPRESENTATIVE OF SUBARU OF AMERICA CLAIMS THAT IT IS NORMAL FOR THIS TO OCCUR IF THERE IS ANY MOISTURE ON THE SEAT. OF THE TWO TIMES THAT THIS HAS HAPPENED, THERE WAS MOISTURE ON THE SEAT IN ONE CASE, BUT NOT IN THE SECOND CASE. MY LOCAL SUBARU DEALERSHIP CLAIMS THAT THE PROBLEM CANNOT BE DIAGNOSED OR FIXED UNLESS IT IS ACTIVELY OCCURRING. THE AIRBAG SYSTEM IS FAR TOO CRITICAL OF A SAFETY FEATURE TO BE SUBJECT TO SUCH INTERMITTENT FAILURES, AND I HOPE THAT THIS PROBLEM WILL BE RESOLVED AS SOON AS POSSIBLE. THANK YOU FOR YOUR TIME.

• 10/14/2019· AIR BAGS

  PASSENGER SIDE AIRBAG IS TURNED OFF WITH A PASSENGER SITTING IN THE SEAT WHEN THE SEAT GETS WET WHEN SOMETHING IS SPILLED, OR WHEN THE PASSENGER SITS IN SEAT WITH DAMP/WET CLOTHES BECAUSE THEY GOT WET BECAUSE IT IS RAINING OUTSIDE. THE PASSENGER AIR BAG LIGHT WORKS PROPERLY WHEN THE SEAT DRIES OUT IN A FEW DAYS. THIS HAS HAPPENED MULTIPLE TIMES , MOST RECENTLY BEING A FEW WEEKS AGO. THE LIGHT DOES NOT WORK PROPERLY WHEN THE CAR IS MOVING OR STOPPED.

• 10/12/2015· ELECTRICAL SYSTEM,WHEELS

  HAVING TROUBLE IGNITION TURNING OVER I HAVE TAKEN BACK TO DEALER SEVERAL TIMES ALWAYS TOLD MY CAR WAS FINE THIS CAR HAS RECALLS I WASN'T AWARE I HAD TO REPLACE TIRE & SENSOR WASN'T WORKING WAS TOLD IT WAS CLIMATE RELATED WHEN I BROUGHT IT IN......THIS IS MY SECOND SUBARU ..I'M VERY DISAPPOINTED W THIS CAR.....NOW MY ABS,CHECK ENGINE, AN TIRE GAUGES ARE BLINKING WHEN I WAS PARKING I JUST TOOK IT TO DEALER A WEEK AGO....I WAS TOLD EVERYTHING WAS FINE.

• 10/11/2016· ELECTRICAL SYSTEM,AIR BAGS

  FALSIFICATION OF RECALL SERVICE WORK PERFORMED FOR RECALL WQT-55 THAT IS RELATED TO THE AIR BAG NOT DEPLOYING BASED ON AN ISSUE W/ THE OCCUPANT DETECTION SYSTEM. WALDORF SUBARU STATES THEY PERFORMED THAT THEY DIDN'T DO. SUBARU HAS BEEN EXTREMELY SLOW AN UNRESPONSIVE IN ADDRESSING THIS ISSUE. MY CAR WAS ORIGINALLY TAKEN TO WALDORF SUBARU TO HAVE THE RECALL PERFORMED, AFTER WHICH I HAD A SERVICE WORK ORDER INDICATING IT WAS COMPLETE. I RECEIVE A PHONE CALL 2 DAYS LATER FROM THE PARTS MANAGER INDICATING THE "PART THAT WAS NEEDED FOR THE RECALL IS NOW IN STOCK." AS A SECOND CHECK, I TOOK MY VEHICLE TO ANOTHER SUBARU LOCATION (HERB GORDON SUBARU/MILE ONE) TO CHECK IT OUT AND VERIFY IF THE RECALL HAD BEEN IN FACT FIXED, THIS PROVED THAT IT HAD NOT BEEN FIXED. I OBTAINED A SERVICE WORK ORDER WITH THESE DETAILS. I CONTACTED SUBARU TO HAVE THEM ADDRESS THIS, AND THEY HAVE BEEN SLOW TO RESPOND AND HAVE BEEN UNRESPONSIVE TO THE CONCERNS THAT HAVE BEEN RAISED. THEIR INTERNAL COMPLAINT NUMBER HAS BEEN OPENED TO ADDRESS THIS ISSUE: SR #:1-17536427192

• 10/10/2015· AIR BAGS

  THIS VEHICLE IS CURRENTLY UNDER RECALL FOR A DEFECTIVE FRONT PASSENGER AIRBAG SYSTEM. I HAVE BEEN TOLD THAT ALL THE PARTS TO FIX THE PROBLEM ARE, "ON BACK ORDER". I EXPLAINED THAT I AM UNCOMFORTABLE DRIVING THE CAR WITH THIS PROBLEM, SINCE THE RECALL CLEARLY STATES THAT THE AIRBAG MAY NOT INFLATE UPON COLLISION. I ASKED FOR A LOANER CAR UNTIL THE PROBLEM WAS FIXED AND WAS TOLD, "THERE IS NOTHING WE CAN DO, YOU CAN CONTACT SUBARU OF AMERICA". I HAVE BEEN GIVEN NO TIME ESTIMATE AS TO WHEN THE PARTS WILL BE AVAILABLE.

• 10/09/2015· AIR BAGS

  TODAY (OCTOBER 9, 2015), I RECEIVED AN EMAIL FROM [XXX], WARRANTY ADMINISTRATOR, TEAM MAZDA SUBARU, IN CALDWELL, IDAHO 208-455-0322 [XXX], TELLING ME THAT THE PART TO FIX SUBARU RECALL CAMPAIGN WQT-55, NHTSA RECALL NO. 15V-419, AUGUST 2015 FOR MY 2012 SUBARU IMPREZA, [XXX] WAS GOING TO BE RETURNED IF I DID NOT BRING MY VEHICLE IN SHORTLY. SOON AFTER I RECEIVED THE SAFETY RECALL NOTICE IN THE MAIL, I CALLED TEAM MAZDA SUBARU SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT, TELLING THEM EXACTLY WHAT THE APPOINTMENT WAS FOR. AN APPOINTMENT WAS MADE FOR 2 PM ON SEPTEMBER 1, 2015. I ARRIVED AT THE SERVICE CENTER AND GAVE THE ADVISER A COPY OF THE RECALL NOTICE AT 1:50 PM ON SEPTEMBER 1, 2015. HE TOLD ME THAT IT WOULD BE AN HOUR OR MORE WAIT. I SHOWED HIM IN THE LETTER THAT IT SHOULD TAKE NO MORE THAN 25 MINUTES. THE ADVISER SEEMED TO BE COMPLETELY UNAWARE OR INFORMED OF THE RECALL, BUT SAID THAT HE WOULD HAVE IT DONE SOONER THAN PREVIOUSLY MENTIONED. AT 2:50 PM I LEFT THE DEALERSHIP WITH THE RECALL DEFECT NOT REPAIRED BECAUSE THE PART NEEDED WAS NOT AVAILABLE. HE ASKED IF I WANTED HIM TO CALL ME WHEN THE PART ARRIVED AND I SAID, ?PLEASE!? TODAY, MORE THAN ONE MONTH LATER, I GET THE EMAIL DESCRIBED ABOVE. THE RECALL NOTICE STATES THAT I SHOULD CONTACT YOU IMMEDIATELY IF I BELIEVE THE SUBARU RETAILER HAS FAILED OR IS UNABLE TO REMEDY MY VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. I DO NOT CONSIDER MORE THAN ONE MONTH A REASONABLE AMOUNT OF TIME. THE RECALL NOTICE ALSO SAYS THAT I SHOULD IMMEDIATELY CONTACT THE DEALER TO MAKE AN APPOINTMENT, WHICH IMPLIES THAT THE PART IS AVAILABLE. I DO NOT UNDERSTAND WHY AN APPOINTMENT WOULD BE MADE TO REPAIR MY CAR IF THE PART WAS NOT IN STOCK. FURTHERMORE, WHY DID I HAVE TO WAIT AN HOUR TO FIND OUT THE REPAIR COULD NOT BE ACCOMPLISHED? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/06/2014· AIR BAGS,SEATS

  AT ANY SPEED, WHILE CARRYING A PASSENGER, THE PASSENGER AIRBAG ON LIGHT WILL TURN TO THE OFF POSITION. PASSENGER AIRBAG IS DISABLED WHILE PASSENGER IS IN VEHICLE AT ANY GIVEN SPEED RANDOMLY. COULD POTENTIALLY CAUSE SEVERE INJURY/DEATH IN AN ACCIDENT. I HAVE OWNED MULTIPLE 2012+ IMPREZAS WITH THIS EXACT ISSUE. *TR

• 10/04/2012· AIR BAGS

  I STARTED NOTICING THAT THE FRONT PASSENGER AIRBAG LIGHT WASN'T ALWAYS "ON" WHEN THERE WAS A PASSENGER SEATED THERE. IT SEEMED TO MALFUNCTION MORE FREQUENTLY WHEN A HEAVIER PERSON WAS ON THE SEAT. ATTEMPTS TO GET IT TO ACTIVATE (UNBUCKLING AND REBUCKLING SEATBELT, BOUNCING ON THE SEAT, STOPPING THE CAR AND RESTARTING) ALL HAD NO EFFECT. THIS PROBLEM HAS CONTINUED INTERMITTENTLY. *TR

• 10/02/2019· POWER TRAIN

  2012 IMPREZA SPORT WITH 71,000 MILES, ONE OWNER, ALL MANUFACTURER RECOMMENDED MAINTENANCE PERFORMED. MECHANIC NOTICED INCREASED NOISE FROM REAR OF VEHICLE WHILE DOING TEST DRIVE AFTER PERFORMING MAINTENANCE. REPORTED REAR WHEEL BEARING FAILURE AFTER INSPECTION REQUIRING REPLACEMENT OF BEARINGS.