2012 Mazda MAZDA6

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/20/2019· UNKNOWN OR OTHER

  THE PASSENGER SIDE OF MY MAZDA 6 2012 IS LITERALLY MELTING. THE DASHBOARD IS ALL STICKY AND HAS A GLARE THAT AFFECTS MY ABILITY TO SEE OUT THE WINDOW. THE PASSENGER DASHBOARD IS CRACKING AND HAS PIECES THAT ARE FALLING OFF. IT IS A HAZARD BECAUSE IT CAUSES A GLARE THAT LIMITS MY ABILITY TO SEE.

• 12/10/2018· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

• 12/06/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFire

  TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

• 12/03/2015· EXTERIOR LIGHTING

  WIRING SYSTEM PROBLEM WITH FRONT HEADLIGHTS RESULTS IN LOSS OF LIGHTING, POTENTIAL COULD CAUSE FIRE.

• 12/02/2018· EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

  CAN SMELL STRONG GAS FUMES, AFTER FILLING GAS TANK. ALSO, GAS TANK LEAKING, AFTER PUTTING GAS IN TANK, AT HALF FILL OR FULL TANK, GET GAS SMELLS AND LEAKING. WHILE STATIONARY AND MOVING, CAN SMELL GAS FUMES. HEADLIGHTS DO NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT AND DURING RAINY WEATHER. HEADLIGHTS ADEQUATE ONLY IN HIGH BEAM MODE.

• 11/29/2017· SEATS

  THE DRIVER'S SEAT IS STUCK IN ONE POSITION. DOES NOT MOVE UP OR DOWN OR BACK AND FORTH. MY RELALATIVE IS SHORTER THAN ME SO SHE HAD IT TOO MUCH TOWARDS THE FRONT. I'M THE OWNER AND CANNOT ADJUST IT. WILL NOT MOVE. THE VEHICLE WAS STATIONARY ON MY PROPERTY.

• 11/29/2015· EXTERIOR LIGHTING

  PASSENGER SIDE LOW BEAM LIGHT DOES NOT COME ON (HIGH BEAMS WORK FINE). I'VE CHANGE THE BULB BUT PROBLEM PERSISTS.

• 11/25/2021· STRUCTURE

  Hello, I have 2012 Mazda6 was involved in a previous Safety Recall in regards to a rusting engine subframe. I was informed to bring my car in my local Mazda Dealer. My car has serious rusting issues with my subframe, Mazda decided in lieu of replacing the subframe they attached a subframe brace. While having my car serviced the mechanic and I noticed SEVERE rusting at the subframe which this recall was suppose to taken cared of. Ive attached a couple of pics but I have more that details the severe rusting. I feel a little disheartened that this recall fix the issue adequately. I want to 100% confident that the car is truely safe to drive for me and my family.

• 11/23/2015· EXTERIOR LIGHTING

  I NOTICED MY PASSENGER SIDE LOW BEAM WAS OUT ON MY 2012 MAZDA6. AFTER SEARCHING ONLINE FOR HOW TO CHANGE THE BULB, I FOUND HUNDREDS OF PEOPLE WHO HAD FIXED THE ISSUE BY LIGHTLY HITTING THE SIDE OF THE HEADLIGHT COVER. I TRIED IT AND IT FIXED IT! SINCE IT HAS GONE OUT AGAIN (JUST A WEEK LATER) AND CAME BACK ON WHEN I WENT OVER A BUMPY AREA IN THE ROAD. I LIVE IN AN AREA WITH A LIGHT ORDINANCE AND THE ROADS ARE PITCH BLACK ENOUGH TO SEE EVERY STAR IN THE SKY AT NIGHT. THIS IS A HUGE SAFETY ISSUE.

• 11/15/2015· EXTERIOR LIGHTING

  SEEMS TO HAVE HAPPENED OVERNIGHT. NOTICED JUST LAST NIGHT THAT NEITHER OF MY LOW BEAMS WILL TURN ON. THOUGHT IT WAS A WEIRD COINCIDENCE THAT NORMALLY YOU NOTICE WHEN ONE LIGHT BURNS OUT BUT BOTH? I HAVE READ ONLINE THAT THIS IS AN ONGOING ISSUE WITH A LOT OF MAZDA MAKES AND MODELS AND THE FIX IS NEITHER CHEAP NOR TIME FRIENDLY. I WILL CALL A MAZDA DEALER TOMORROW TO FIND OUT THEIR RECOMMENDATION BUT I AM SURE ITS GOING TO COST ME A FEW HUNDRED DOLLARS TO FIX OR EVEN LOOK AT. TURNS OUT THE FIX IS SMACKING THE TOP OF THE HEADLIGHT TO GET IT TO COME BACK ON BUT THIS IS ONLY A TEMPORARY FIX..

• 11/10/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

  DRIVING ON THE HIGHWAY AS NORMAL TAIL LIGHTS AND DASH LIGHTS CUTOUT AND OFF OUT OF NOWHERE MELTING WIRES CAUSING LIGHT OUTAGE.

• 11/07/2025· SUSPENSION,STRUCTURE

  The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.

• 11/07/2017· AIR BAGS,STRUCTURE

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS A CRACK ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER (ESCONDIDO MAZDA IN ESCONDIDO, CA, 760-755-5900) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE DASHBOARD. ABOUT TWO YEARS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA, 562-924-1414) AND THE TECHNICIAN PROMISED TO CHECK FOR PART AVAILABILITY. THE TECHNICIAN DID NOT CALL BACK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DASHBOARD WAS NOT COVERED BY A RECALL. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

• 11/02/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  AT AROUND 50,000 MILES, I HAD A HEADLIGHT (LOW BEAM) GO OUT ON ME. I HAD IT REPLACED ON THE DRIVER SIDE. A FEW WEEKS LATER, THE PASSENGER SIDE HEADLIGHT WENT OUT AND HAD TO GET THAT REPLACED. THESE ARE HARD TO GET TO IF YOU DO NOT HAVE THE RIGHT TOOLS SO EACH TIME I HAD TO TAKE IT IN FOR SERVICE. AT 65,000 MILES, I HAD MY ENGINE AND BATTERY LIGHT COME ON. I TURNED THE CAR OFF AND THEN BACK ON AND THEY WENT AWAY. I THEN TRIED LOCKING THE CAR, AND MY CAR WILL NOT LOCK FROM THE INSIDE OR WITH MY REMOTE. THE CAR WILL UNLOCK, BUT WILL NOT LOCK NO MATTER WHAT I DO. TESTED BATTERY AND ALL FUSES AND EVERYTHING IS GOOD THERE. *TR

• 11/01/2014· EXTERIOR LIGHTING

  WHEN DRIVING ON THE HIGHWAY MY DRIVER SIDE LOW BEAM HEADLIGHT RANDOMLY WENT OUT. I TRIED CHANGING BULB, WIGGLING CABLES TO SEE IF THERE WAS A LOSE CONNECT AND HEADLIGHT WOULD NOT TURN BACK ON. WENT TO THE DEALERSHIP AND THEY SAID NO KNOW ISSUES AND I WOULD HAVE TO MAKE AN APPOINTMENT TO LOOK INTO THE WIRING BUT WOULD NOT BE ABLE TO MAKE AN APPOINTMENT UNTIL MONDAY. I THEN STARTED SEARCHING THE INTERNET AND FOUND A VIDEO OF A 2009 MAZDA 6 WITH THE SAME ISSUE I WAS HAVING ONLY ON PASSENGER SIDE. THE GUY IN THE VIDEO LIGHTLY HIT THE HEADLIGHT ASSEMBLY ON THE TOP AND THE LIGHT JUST CAME ON. I WENT TO MY CAR AND DID THE SAME THING SINCE SO MANY OTHERS THAT SAW VIDEO POSTED THIS WORKED FOR THEIR MAZDA 6 CARS RANGING FROM YEARS 2009-2012 AND WHEN I LIGHTLY HIT THE HEADLIGHT ASSEMBLY THE LIGHT CAME ON. PLEASE LOOK INTO THIS HEADLIGHT ASSEMBLY ISSUE AND FOR REFERENCES HERE IS THE WEBSITE FOR THE VIDEO. HTTP://WWW.YOUTUBE.COM/WATCH?V=UQQPERRESA8. *TR

• 10/29/2014· EXTERIOR LIGHTING

  FRONT HEADLIGHTS HAVE BEEN REPLACED 3X IN 1 YEAR.I HAVE PURCHASED UPGRADED BULBS WHICH HAVE NOW GONE OUT WITHIN 2 MONTHS OF THE CHANGE, THEY DID NOT SUPPLY ANY ADDITIONAL LIGHT AND HAVE NOT LASTED ANY LONGER BEFORE BURNING OUT THAN THE CHEAPER LIGHTS. HEADLIGHT CAUSING DIFFICULTY WITH NIGHT DRIVING. LIGHTS APPEAR TO BE FACING DOWNWARD AND BEAM IS VERY LOW CAUSING POOR VISABILITY, ALMOST CAUSING ME TO RUN OFF THE ROAD, MOSTLY HAVING TO USE HIGH BEAMS DURING NIGHT DRIVING AND CONSTANTLY HAVING TO TURN OFF WHEN A DRIVER IS COMING TOWARDS TO ME TO AVOID BLINDING THEM WITH HIGH BEAMS. I HAVE REPORTED THIS TO MAZDA WITH NOTHING MORE BE SAID THAN THANKS FOR REPORTING THIS . I ALSO HAD THE SAME THING HAPPEN WHILE DRIVING A RENTAL OF THE SAME MAKE, MODEL AND YEAR. I HAD THE RENTAL FOR 2-3 MONTHS AND THE FRONT HEADLIGHTS ALSO WENT OUT AND THE HEADLIGHTS WERE VERY DIM. *TR

• 10/27/2015· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 MAZDA 6. AFTER REFUELING THE FUEL TANK, THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT MENTIONED THAT AFTER THE VEHICLE WAS AT 3/4 FULL, THE FUEL ODOR WOULD DISSIPATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 14V114000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 102,000.

• 10/26/2019· EXTERIOR LIGHTING

  HEADLIGHT ON DRIVER SIDE WAS BURNING OUT EVERY OTHER MONTH NEEDING REPLACED. RECENTLY CHANGED HEADLIGHT AND THE BULB IS FINE BUT THE ADAPTER INSIDE THE ASSEMBLY IS BURNED AND CHARRED. JUST WENT TO CHANGE THE PASSENGER SIDE AND IT HAS THE SAME ISSUE. GOOD BULB BUT THE ADAPTER TO ATTACH BULB IS BURNED. READING MANY COMPLAINTS ONLINE ABOUT THIS BEING A COMMON ISSUE WITH 2012 MAZDA 6. INCLUDING ISSUES OF LIGHTS GOING OUT WHILE PEOPLE ARE DRIVING AND HAVING TO TAP ON THE HEADLIGHT TO GET IT TO TURN ON.

• 10/26/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I OWN A 2012 MAZDA 6 WHICH NOW HAS APPROX. 72,000 MILES. THE FRONT LOW BEAM HEADLIGHTS WENT OUT WHILE I WAS DRIVING IN A RAINSTORM AT NIGHT. LUCKILY MY HIGH BEAMS STAYED FUNCTIONAL. AFTER PULLING OVER TO CHECK OUT THE ISSUE I HIT THE DRIVER SIDE HEADLIGHT ASSY (OUT OF FRUSTRATION) AND THE LOW BEAM LIGHT CAME ON. I DID THE SAME TO THE OTHER SIDE AND THAT LIGHT CAME ON TOO. AS SOON AS I STARTED LOOKING ON THE INTERNET ABOUT THIS. I SEE THAT THERE ARE MANY PEOPLE HAVING THE SAME ISSUE WITH MAZDA HEADLIGHTS. THIS PRESENTS A EXTREMELY DANGEROUS SITUATION WHILE DRIVING AT NIGHT TIME AND A LESS EXPERIENCED DRIVER MAY HAVE PANICKED WHEN THE LIGHTS WENT OUT. I'M EXTREMELY CONCERNED ABOUT THIS BECAUSE MY WIFE AND DAUGHTER ALSO DRIVES THIS CAR BUT I DON'T FEEL SAFE WITH THEM DRIVING AT NIGHT NOW. NOT TO MENTION, THIS CAR IS DUE FOR IT'S YEARLY INSPECTION AND IT WON'T PASS BECAUSE THE LOW BEAMS ARE OUT. I DOUBT THE MECHANIC WILL LET ME HIT THE LIGHTS TO MAKE THEM COME ON FOR THE INSPECTION. ESPECIALLY TO HAVE THEM GO OUT AGAIN AS SOON AS I HIT A BUMP OR TURN THE LIGHTS OFF. AS OF 10-26-15, BOTH OF MY LOW BEAMS ARE OUT AND NOW ONLY THE DRIVER SIDE WILL COME ON WITH A BUMP TO THE LIGHT. WITH THIS MANY PEOPLE HAVING THE SAME SAFETY ISSUE, CAN YOU PLEASE EXPLAIN TO ME WHY THIS IS NOT A RECALL??? I HOPE NOBODY GETS HURT IN AN ACCIDENT WHILE THEY'RE DRIVING AT NIGHT AND THEN THE LIGHTS SUDDENLY GO OUT. I LIVE IN AN AREA WHERE MOST ROADS DO NOT HAVE STREET LIGHTS, AND THERE ARE A LOT OF DEER AND OTHER ANIMALS CROSSING THE ROAD AT NIGHT. PLEASE HELP US IN GETTING THIS ISSUE RESOLVED WITH MAZDA BEFORE SOMEONE'S CHILD GETS HURT OR KILLED IN AN ACCIDENT BECAUSE OF THIS ISSUE!!! THANK YOU VERY MUCH FOR INVESTIGATING THIS ISSUE PROMPTLY. IN ADDITION TO THIS BEING A SAFETY CONCERN, I'M NOW BEING FORCED TO DRIVE AN UN INSPECTED VEHICLE BECAUSE IT WON'T PASS THE STATE INSPECTION WITHOUT LOWBEAMS. *TR

• 10/24/2014· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, AN ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER SEAL RING NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

• 10/23/2017· UNKNOWN OR OTHER,VISIBILITY/WIPER

  MI VEHICULO ESTA CON EL DASHBOARDS DERRETIDO ME AFECTA EL REFLEJO DE ESTE CUANDO MANEJO.LLEVO YA 6 MESES ESPERANDO A QUE LA COMPAA ME LO CAMBIE Y NADIE SE QUIERE HACER RESPONSABLE DE ESTO. NECESITO QUE ME AYUDEN YO COJO A DIARIO EXPRESSWAY Y ME DA MUCHO MIEDO TENER UN ACCIDENTE PRODUCTO DE ESTE PROBLEMA PUES ME MOLESTA A LA HORA DE MANEJAR , POR FAVOR AYUDENME, GRACIAS

• 10/20/2019· STRUCTURE

  THERE WAS A RECALL ON THE DOOR LATCHES BACK IN 2013 WHICH I GOT REPAIRED. TODAY 10/20/2019 AFTER DRIVING ON HIGHWAY 15 SOUTH DROPPING OFF MY KIDS MY SON WENT TO CLOSE THE BACK PASSENGER DOOR THAT DID NOT CLOSE I HAD TO PURCHASE ROPE AND TAPE TO HOLD IT CLOSE SO I COULD DRIVE BACK HOME GOING ON THE 15 NORTH HIGHWAY. THIS IS A HUGE SAFETY ISSUE I WOULD LIKE TO HAVE THIS ISSUE FIX ASAP I WILL CALL THE DEALER TOMORROW AND HOPE THEY CAN REPAIR WITHOUT ME COMING OUT OF POCKET

• 10/20/2017· AIR BAGS

  TAKATA RECALL. I LIVE IN A HIGH HUMIDITY STATE, FLORIDA, WHICH IS A HIGH PRIORITY RECALL. FIRST NOTICE OF AIRBAG RECALL WAS MAY, 2017. STILL WAITING FOR REPLACEMENT AIRBAG. I'M AFRAID TO DRIVE CAR FOR FEAR OF AIRBAG DEPLOYMENT WITH SHRAPNEL AS STATED IN RECALL NOTICE.

• 10/16/2017· VISIBILITY/WIPER

  MELTING DASHBOARD CAUSING GLARE ON FRONT WINDSHIELD

• 10/13/2015· EXTERIOR LIGHTING

  THE MAIN FRONT LIGHT IS OFF, IT IS NOT DEAD BUT IT IS OFF. IF YOU HIT A BUMP, IT CUTS OFF. I WAS WONDERING WHAT WAS UP SO I WENT ON YOUTUBE. APPRENTLY THERE ARE A LOT OF PEOPLE WITH THE SAME MODEL AND HAVE THE SAME ISSUE. THEY HAVE BEEN CONSTANTLY REPLACING BULBS ONLY TO FIND OUT THERE ISNT A PROBLEM WITH THE BULB ITSELF BUT THE VEHICLE IT SELF. PLEASE LOOK INTO THIS MATTER. NEXT QUESTION ASKS WHEN IT HAPPENED, ITS A CONSTANT THING. YOU ADJUST THE LIGHT SO THAT IT TURNS ON AND THEN NEXT THING YOU KNOW YOU ARE DRIVING AND YOU HIT A BUMP AND THE LIGHT CUTS OFF. REALLY ANNOYING AND ESPECIALLY DANGEROUS IN LOCATIONS WITH NO LIGHTING.

• 10/05/2016· STRUCTURE,UNKNOWN OR OTHER

  THE SUNROOF EXPLODED SPONTANEOUSLY WHILE DRIVING TODAY.

• 10/04/2019· ELECTRICAL SYSTEM

  BOTH HEADLIGHTS ON VEHICLE IS NOT WORKING

• 10/03/2017· AIR BAGS

  TAKATA RECALL

• 09/23/2015· STRUCTURE,UNKNOWN OR OTHER

  OVER THE PAST FEW MONTHS I NOTICED THE PASSENGER SIDE DASHBOARD OF MY 2012 MAZDA 6 WAS BECOMING STICKY AND LOOKED AS IF IT WERE MELTING. IT ALSO BEGAN TO EMIT A SMELL AND CRACKS BEGAN TO DEVELOP WHILE BECOMING MORE REFLECTIVE THAN THE DRIVER'S SIDE WHICH REMAINS NORMAL. I BOUGHT THIS CAR USED IN GOOD CONDITION FROM A DEALERSHIP. AFTER NOTIFYING THE NEAREST MAZDA DEALERSHIP THEY STATED NO RECALLS HAD BEEN MADE AND MY BEST HOPES FOR A SOLUTION WAS TO HAVE THEM INSPECT AND PHOTOGRAPH THE CAR'S DASHBOARD AND HOPE THAT MAZDA MAY GIVE ME SOME CREDIT TOWARD REPLACING THE IT. THOUGH I WILL TAKE MY MAZDA 6 TO A DEALERSHIP FOR EVALUATION, I WAS UNSATISFIED WITH THIS RESPONSE AND LEARNED THERE IS A CLASS ACTION LAWSUIT DESCRIBING EXACTLY THE SAME PROBLEM MY MAZDA 6 IS EXPERIENCING WITH THE DASHBOARD. PLEASE LET ME KNOW WHAT MY OPTIONS ARE?

• 09/21/2014· EXTERIOR LIGHTING

  FRONT PASSENGER HEADLAMP INTERMITTENTLY GOES OUT. *TR

• 09/04/2018· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  VEHICLE RANDOMLY SHUTS OFF ON THE HIGHWAY WITH NO KNOWN CAUSE OR WARNING LIGHT. MAZDA SERVICE DEPARTMENT COULD NOT FIX. THIS HAS HAPPENED 3 TIMES NOW. VEHICLE WAS DRIVING IN SUMMER WEATHER, NO RAIN, NO UNUSUAL CONDITIONS.

• 09/04/2017· AIR BAGS

  TAKATA RECALL I HAVE BEEN GETTING LETTERS FOR MONTHS THAT MY VEHICLE IS NOT SAFE BUT THAT THEY STILL DO NOT HAVE THE PARTS TO REPAIR. I CONTACTED THE DEALER DIRECTLY TWICE THE FIRST TIME THEY STATED NOT TO HAVE ANYONE IN THE PASSENGER SEAT AND THE SECOND TIME A MONTH AGO WHICH THEY STATED THEY WOULD CHECK ON THE PARTS AND CONTACT ME BACK AND NEVER DID.

• 09/02/2017· AIR BAGS

  TAKATA INFLATORS RECALL SOLUTION IS STILL UNAVAILABLE FOR THIS ISSUE.

• 08/31/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAZDA OF ROSWELL (LOCATED AT 11185 ALPHARETTA HWY, ROSWELL, GA 30076) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 08/31/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TURNERSVILLE MAZDA, 3000 NJ-42, SICKLERVILLE, NJ, 08081) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN A FEW WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/28/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA SOUTH (LOCATED AT 4506 S INTERSTATE 35, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE DUE TO HIGH CALL VOLUME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/27/2017· AIR BAGS

  TAKATA RECALL WE LIVE IN SIMPSONVILLE SC WHICH HAS VERY HIGH HUMIDITY AND HIGH TEMPERATURES. WE HAVE ALREADY RECEIVED TWO RECALL NOTICES FROM MAZDA CONCERNING THE AIRBAG RECALL. WE BELIEVE THAT GETTING THE REPLACEMENT PARTS IS TAKING TOO LONG AND THAT WE SHOULD HAVE ALREADY HAD THE PARTS REPLACED. MAZDA IS CONTINUING TO BUILD NEW VEHICLES USING PARTS THAT ARE NOT FAULTY WHILE WE CONTINUE TO DRIVE A VEHICLE THAT COULD CAUSE DEATH IF WE ARE INVOLVED IN AN ACCIDENT AND THE AIRBAGS WOULD DEPLOY. WE WOULD LIKE NHTSA TO REQUIRE MAZDA TO DIVERT A LARGER PORTION OF THE NEW AIRBAG PARTS FROM NEW VEHICLE PRODUCTION TO THE REPLACEMENT OF INFLATORS FOR EXISTING CUSTOMERS.

• 08/25/2017· AIR BAGS

  TAKATA RECALL WHY DOES MAZDA SEND TAKATA AIRBAG RECALL/WARNING LETTERS AND THEN NOT MAKE GREATER EFFORTS TO OBTAIN AND SHIP PARTS?!?!?!?! IN RESPONSE TO A MAZDA AIRBAG RECALL NOTICE, ON 4/25/17 I MADE AN APPT. W/ MAZDA IN SANTA BARBARA, CA. WITH MY VIN HE ORDERED THE PARTS AND SCHEDULED A 5/15/17 APPT. NEVER HEARD BACK IF PARTS ARRIVED. EARLY AUG. 2017 CALLED NHTSA TO REPORT PROBLEM. IN MID AUG. 2017, I GOT AN UNSOLICITED EMAIL OF A SERVICE APPT. AT MY LOCAL (SEASIDE, CA) DEALER FOR 8/28/17. ASSUMING THIS WAS IN RESPONSE TO THE NHTSA REPORT, I CONTACTED THE LOCAL DEALER. THEY DIDN'T KNOW HOW THE APPT. WAS MADE, BUT IN ANY EVENT THEY SAID THAT THERE ARE NO OPEN RECALLS FOR MY VIN (THEN WHY DID I GET THE LETTER FROM MAZDA????), THAT MINE WAS ONLY A "PRELIMINARY RECALL NOTICE (???), THAT I'LL GET ANOTHER LETTER FROM MAZDA, AND UNTIL I DO, THEY CANNOT ORDER THE PARTS! HOW AND WHEN WILL MY AIRBAG RECALL ISSUE BE RESOLVED? THIS SEEMS TO BE A COMMON PROBLEM, ACCORDING TO THIS NHTSA WEBSITE!

• 08/25/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. UNIVERSITY MAZDA (LOCATED AT 5150 ELLISON ST NE, ALBUQUERQUE, NM) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/23/2011· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2012 MAZDA MAZDA6. THE CONTACT STATED THE LOW BEAM HEADLIGHTS DO NOT GIVE SUFFICIENT LIGHT; THEREFORE, THE HIGH BEAM LIGHTS HAD TO BE USED IN ORDER TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE LOW BEAM BULB COULD BE REPLACED WITH A BETTER BULB. THE HEADLIGHT BULB WAS NOT REPLACED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1500.

• 08/21/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V012000 AND 17V457000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (JIM ELLIS MAZDA OF MARIETTA, 1141 COBB PKWY S, MARIETTA, GA, 30060) WAS CONTACTED AT 770-590-4450 AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE DEALER ALSO STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN MAZDA HAD THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 08/17/2015· ELECTRICAL SYSTEM

  HEADLIGHTS KEEP FAILING. I CONTINUE TO CHANGE THE BULBS BUT TODAY FOUND THAT ELECTRICAL WIRING HARNESS THAT POWERS FRONT LIGHTS HAS MELTED AND LOST ALL OF ITS INSULATION. THERE ARE ONLY BARE WIRES RUNNING INTO CONNECTOR FOR HEADLIGHTS.

• 08/16/2017· UNKNOWN OR OTHER

  MY DASHBOARD IS STICKY AND SEEMS TO BE MELTING AND RIPPED AS I WAS CLEANING THE RIGHT PASSENGER SIDE(I HAD MY KEYS IN MY HAND AND SCRAPED IT AS I WAS CLEANING THEN LIFTER MY KEYS AND DROPPED THEM AND A CHUNK CAME OFF) ALSO HAS COTTON PIECES STICKING TO IT CAUSE IT'S SO STICKY.

• 08/15/2018· AIR BAGS,STRUCTURECrash

  ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.

• 08/11/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCCURLEY INTEGRITY MAZDA (1230 N AUTOPLEX WAY, PASCO, WA 99301 (509) 544-6230) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/08/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LOW BEAMS FAILED ON BOTH HEADLIGHTS WITH IN FIRST YEAR, ATTEMPTED TO REPLACE BULB SEVERAL TIMES, FINALLY REPLACED ENTIRE HEAD LAMP ASSEMBLIES, WITH IN FIRST 2 MONTHS LOW BEAMS HAVE FAILED AGAIN. ATTEMPTS TO REPLACE BULB ARE STILL NOT EFFECTIVE.

• 08/07/2017· AIR BAGS

  WHY IS THE REMEDY TAKING SO LONG?

• 08/01/2020· SUSPENSION

  I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.

• 08/01/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA MAZDA6 . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V012000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MED CENTER MAZDA AT (800) 749-0929 LOCATED AT 80 DRIVERS MART WAY, PELHAM, AL 35124 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT).

• 07/31/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PERRY MAZDA LOCATED AT 440 HITCHCOCK WAY SANTA BARBARA, CA 93105) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ *AS