2012 KIA Optima Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/14/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that the ABS and check engine warning light was illuminated. The vehicle was towed to a friend's residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.

• 12/14/2015· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WHILE IN PARK AND CRASHED INTO A GARAGE DOOR, WITHOUT ANY WARNING. THE CONTACT REVERSED THE VEHICLE AND PLACED THE VEHICLE IN PARK. THE CONTACT MENTIONED WHEN EXITING THE VEHICLE, IT BEGAN TO SHAKE, JERK AND ATTEMPTED TO ACCELERATE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

• 12/12/2013· AIR BAGS,STRUCTURE,WHEELSCrash

  ON 11/3, MY WIFE WAS IN ACCIDENT IN OUR OPTIMA, WHEREIN SHE WAS T-BONED. SHE WAS DRIVING APPROXIMATELY 30MPH, WHEN ANOTHER DRIVER DROVE THROUGH A STOP SIGN AND, PRESUMABLY, ACCELERATED INTO THE MIDDLE OF THE DRIVER SIDE OF OUR CAR. NONE OF THE AIRBAGS DEPLOYED, AND WE'RE CONVINCED THAT ONE SHOULD HAVE. AFTER SPEAKING TO THE BODY SHOP, THEY TELL ME THAT "THE SENSORS ARE DESIGNED TO DEPLOY ONLY WHEN THE CAR IS HIT JUST THE RIGHT WAY." LIKEWISE, KIA RESPONDED THAT, "IT'S OUR OPINION (BASED ON A PHOTOGRAPH I PROVIDED) THAT THE LOCATION OF THE IMPACT AND ITS FORCE WOULDN'T HAVE TRIGGERED THE DEPLOYMENT OF AIRBAGS." IN RESPONSE TO THAT, I ASKED, "CLEARLY, YOU KNOW WHAT DOESN'T CONSTITUTE THE DEPLOYMENT, BUT WHAT CRITERIA WOULD BE NECESSARY FOR THE AIRBAGS TO DEPLOY." EVERY TIME I ASK, THEY SAY THERE IS NO HARD-AND-FAST ANSWER. I'VE ALSO ASKED IF IT MAKES SENSE FOR KIA TO SEE THE VEHICLE OR ASK THE BODY SHOP FOR THE RESULTS OF THEIR SENSOR-TESTING BEFORE MAKING AN OPINION. TO THAT, THE KIA REP SAID, "NO, WE WOULDN'T DO THAT. OUR AIRBAG-SPECIALIST'S OPINION IS CONCLUSIVE." *TR

• 12/10/2024· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  The contact owns a 2012 Kia Optima Hybrid. The contact stated that while attempting to drive uphill and on gravel with the Electric Drive Mode activated, the vehicle failed to move forward. The contact pressed the button to deactivate the Electric Drive Mode, but the vehicle failed to respond. The contact released the accelerator pedal until the vehicle responded as needed. The vehicle was taken to an unknown dealer, where the contact was informed that no cause for the failure was found. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and a recall repair appointment was scheduled with the dealer. The contact stated that while driving out of the driveway at 5 MPH, the message "Emergency - Pull Over - System Failure Warning" was displayed. The contact pulled back into the driveway and parked the vehicle. The contact stated that the vehicle was unsafe to drive and could not be driven to the dealer for the recall repair because the dealer was 2 hours away. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and denied towing assistance. The failure mileage was approximately 60,000.

• 12/03/2020· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITH THE HYBRID SYSTEM WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO RICK CASE KIA LOCATED AT 3190 SATELLITE BLVD NW, DULUTH, GA 30096, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL SYSTEM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 154,440.

• 12/01/2020· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED TO OVERHEAT. A WARNING LIGHT ILLUMINATED INDICATING THAT THE HYBRID BATTERY POWER WAS LOW. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JTS KIA OF COLUMBIA (230 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

• 12/01/2017· ENGINE

  AT 116,000, WHILE DRIVING IN CITY CAR WOULD DECELERATE AND JERKED "HYBRID WARNING SYSTEM-DO NOT DRIVE" LIGHT CAME ON. WHEN BACKING OUT OF PARKING SPACE, CAR WOULD JERK BACKWARDS. TOOK TO DEALER WHO DIAGNOSED THAT IT NEEDED NEW TRANSMISSION. TOOK CAR TO MY MECHANIC WHO PROVIDED BETTER WARRANTY ON TRANSMISSION WORK. REPLACING TRANSMISSION HAS NOT FIXED CAR.

• 11/22/2020· ENGINE

  WHILE DRIVING MY VEHICLE CAR SUDDENLY SHUTS OFF IN THE HIGHWAY. BIG TRYCK WAS BEHIND ME. GLADLY THE TRUCK WASNT GOING FAST. TRIED TO PUSH THE BUTTON CAR TURNED OVER BUT DIDNT CRANK JUST MADE A SOUND AND TGE LIGHTS IN DASH BOARD JUMPED. WHAT IS GOING ON WITH MY CAR. DRIVING ON HIGHWAY

• 11/20/2018· POWER TRAIN,ENGINE

  I WAS DRIVING TO DROP OFF A FRIEND AND JUMPED ON THE HIGHWAY. EVERYTHING WAS FINE UNTIL I STOPPED AT A STOPLIGHT COMING OFF THE HIGHWAY AND HEARD A KNOCKING SOUND. I NEVER GOT A CHECK ENGINE LIGHT OR ANYTHING STILL TO THIS DAY. I HAD IT TAKEN TO THE NEAREST KIA DEALERSHIP AND THEY SAID 3 CONNECTING RODS ARE OUT AND IT HAS A CRACKED BLOCK. THEY QUOTED ME $7600 TO FIX IT. ITS BEEN 6 MONTHS AND I HAVENT BEEN ABLE TO DO ANYTHING WITH WITH. MY INSURANCE SAID THEY CANT DO ANYTHING AND I HAD AN EXTENDED WARRANTY BUT I WENT OVER THE MILEAGE. I HAVE GAP INSURANCE BUT THE INSURANCE COMPANY WONT DO ANYTHING ABOUT IT. I KNOW THE OTHER OPTIMAS ARE HAVING THE EXACT SAME ISSUES BUT KIA HASBT RELEASED A RECALL FOR THE HYBRIDS.

• 11/20/2017· ENGINE

  WHILE DRIVING ABOUT 40 MILES FROM HOME AROUND MIDNIGHT, ON A BUSY FREEWAY (I-5), GOING ABOUT 70 MPH, MY CAR SUDDENLY FLASHED A WARNING ABOUT THE HYBRID BATTERY DISCHARGING AND TO PULL OVER. THEN THE POWER STEERING WAS GONE AND THE CAR SHUT OFF. THANKFULLY WE WERE ABLE TO COAST TO THE SIDE BEFORE GETTING HIT. AFTER ABOUT 5 MINUTES ON THE SIDE OF THE ROAD EVERYTHING DIED INCLUDING THE EMERGENCY FLASHERS AND WE WERE LEFT IN THE DARK WAITING 2 HOURS FOR A TOW TRUCK. THIS IS A SERIOUS SAFETY HAZARD AND WE COULD'VE BEEN HIT OR CAUSED ANOTHER ACCIDENT. THE CAR HAS NOT STARTED SINCE, HOWEVER IF THE BATTERY IS ACTIVELY BEING CHARGED IT WILL LIGHT UP THE DASH BOARD WHICH JUST FLASHES WELCOME REPEATEDLY AND WON'T START. CURRENTLY AT A KIA DEALERSHIP IN TACOMA, WA AND WAITING TO HEAR WHAT THEY THINK IS WRONG. FROM READING OTHER STORIES ON THIS SITE, SOUNDS LIKE THIS A REOCCURRING ISSUE FOR KIA AND THERE WAS A RECALL FOR 2012 OPTIMAS, JUST NOT THE HYBRIDS.

• 11/17/2020· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE ROD BEARING FAILED. THE VEHICLE WAS TAKEN TO CAR PROS KIA HUNTINGTON BEACH LOCATED AT 18835 BEACH BLVD, HUNTINGTON BEACH, CA 92648 WHO CONFIRMED THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

• 11/16/2017· ENGINE

  I STARTED MY CAR AND STARTED DRIVING BACK HOME AND AS I GOT ONTO THE FREEWAY AND THE ENGINE TURNED, I COULD HEAR A RATTLING NOISE THAT WOULD MATCH THE RPM OF THE ENGINE. BY THE TIME I GOT HOME THE ENGINE WAS LOUD AND SQUEALING. I TOWED IT TO THE DEALERSHIP THE NEXT DAY, WHERE THEY SAID THAT I NEEDED A NEW ENGINE DUE TO A"BEARING/ CONNECTING ROD ISSUE". WHICH IS A REASON THERE IS A RECALL ON SELECT OPTIMA MODELS. BUT THE HYBRID MODELS ARE NOT INCLUDED FOR SOME REASON. I SUSPECT THE FAILURE RATE ON THE HYBRIDS TO BE ABNORMALLY HIGH AS WELL.

• 11/15/2013· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  THIS CAR SEVERELY HESITATES/STALLS AFTER COMING TO A STOP AT INTERSECTIONS (RED LIGHTS, STOP SIGNS, YIELD SIGNS, AND ETC). CAR HESITATES/STALLS FOR 2-3 SECONDS BEFORE ACCELERATING WHILE AT A DEAD STOP. THIS HAS CAUSES SEVERAL NEAR ACCIDENTS AND SCARES TO MY FAMILY, FRIENDS, AND MYSELF. THIS MORNING, I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR DID NOT ACCELERATE/RESPOND UNTIL 2-3 SECONDS LATER. THIS IS SERIOUS AND DANGEROUS PROBLEM, WHILE PULLING OUT INTO TRAFFIC INCOMING CARS CAN CLOSE THE SAFETY GAP QUICKLY IN 2-3 SECONDS. COLD WEATHER CAUSES THE CAR TO HESITATE/STALL MORE OFTEN THAN WARMER WEATHER. I URGE THE FEDERAL GOVERNMENT TO STEP IN AND FORCE KIA TO FIND SOLUTION TO THIS PROBLEM BEFORE THIS ISSUE CAUSE A FATALITY. FUEL ECONOMY IS ANOTHER ISSUE IN THIS CAR (HYBRID), I TYPICALLY DON'T GET THE ESTIMATED 35 MPG/CITY THAT THE DEALERSHIP SOLD ME ON, IT IS USUALLY 28-30 MPG/CITY. *TR

• 11/02/2021· UNKNOWN OR OTHER

  The contact owns a 2012 Kia Optima Hybrid. The contact stated that while driving the RPM decreased to 1,000 RPM. The check engine and brake warning lights were flashing. The contact was able to pull over to a safe location. The vehicle was towed to the local dealer and diagnosed with engine failure. The mechanic retrieved DTC: P26. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 126,000.

• 10/27/2014· SERVICE BRAKES

  KIA OPTIMA HYBRID SYSTEM WARNING NO BRAKES! UNSAFE CAR! WE HAVE THE SAME PROBLEM AS SOMEONE ELSE ON THIS SITE. OCT 16TH 2014 WE WERE PULLING OUT OF OUR DRIVEWAY AND RECEIVED A WARNING ON THE DISPLAY SAYING "HYBRID SYSTEM WARNING SLOW DOWN AND COME TO A STOP. CHECK BRAKES. ALSO THE BRAKE PEDAL HAD DEPRESSED ALL THE WAY TO THE FLOOR AND THERE WAS A GRINDING SOUND. UNLIKE A LOW PAD SOUND BUT THE SOUND OF GEARS NOT ENGAGING. ALSO THERE WERE NO BRAKES AT ALL, THE CAR WOULDN'T STOP. WE TURNED THE CAR OFF AND THEN ON AGAIN AND IT WAS THE SAME ERROR MESSAGE AND SAME PEDAL SITUATION. SO WE LEFT THE CAR WHERE IT WAS. AFTER A FEW HOURS WE TRIED TO START THE CAR AGAIN, BUT THIS TIME IT WAS FINE, NO ERROR MESSAGE, BRAKES WORKED AGAIN. SO WE TOOK IT TO OUR KIA DEALER SHIP HERE IN HONOLULU. AFTER A DIAGNOSTIC WE RECEIVED A REPORT A FEW HOURS LATER. THE REPORT SAID THAT THE CAR CHECKED OUT FINE AND THERE WERE NO ERROR CODES STORED. THE SERVICE ADVISOR SAID THIS IS AN INTERMITTENT PROBLEM THAT THEY COULD NOT DUPLICATE. WE TOOK THE CAR HOME AND DID NT FEEL SAFE DRIVING IT AS WE THOUGHT WHAT IF THIS HAPPENS AGAIN. WE THEN BROUGHT THE CAR BACK TO KIA AND TOLD THEM HOW WE FELT. THEY SAID THEY DID MULTIPLE TEST AND AFTER ONE WEEK OF TESTING COULD NOT DUPLICATE THE PROBLEM. THE SERVICE MANAGER WAS VERY ANGRY WITH US SAYING WE NEED TO PICK UP OUR CAR AND RETURN THE LOANER. AFTER I HUNG UP I DID MY OWN RESEARCH ON THE INTERNET AND FOUND THIS IDENTICAL SYMPTOMS ON ANOTHER COMPLAINT HERE BUT THIS PERSON HAD GOT INTO AN ACCIDENT. I FORWARDED THIS LINK TO KIA, NOW THEY ARE SO NICE TO US BECAUSE I THINK THEY NOW SEE THE DANGER. BUT THEY STILL HAVE OUR CAR AND CAN'T FIGURE OUT WHAT IS WRONG. WE ARE VERY FEARFUL THAT THIS CAR IS DANGEROUS AND WILL NOT PUT OUR KIDS AT RISK IN THIS KIA WITH NO BRAKES! BE WARNED THIS CAR HAS BRAKE PROBLEMS AND ONE PERSON HAS ALREADY CRASHED! *TR

• 10/26/2016· POWER TRAIN

  OVER THE LAST MONTH, I HAVE BEEN EXPERIENCING MANY TRANSMISSION ISSUES WHERE THE MY 2012 KIA OPTIMA HYBRID IS HARD SHIFTING BETWEEN GEARS 2-3 AND 5-6; SAME WHEN DOWN SHIFTING. I HAVE HAD TO BREAK EXTRA LONG BECAUSE OF THE DOWNSHIFTING, THE CAR 'LURCHES' FORWARD, AND I FAIL TO GET SUFFICIENT POWER IN THE PROPER GEAR WHEN I ACCELERATE.

• 10/23/2017· ENGINE

  WITHOUT WARNING WHILE DRIVING THE ENGINE STARTED KNOCKING WHEN THE EV WASN'T WORKING, JUST ENGINE. I COASTED TO A SAFE PLACE WITH THE EV AND HAD IT TOWED TO MY MECHANIC WHICH STATED IT WAS THE RODS KNOCKING AND HE KNEW ABOUT THE KIA ENGINE RECALL SO HE ASKED ME TO FIND OUT IF MINE WAS UNDER WARRANTY, APPARENTLY THE KIA ENGINE RECALL DOESN'T INCLUDE MY CAR ONCE I GAVE THEM MY VIN NUMBER. ITS DISTURBING TO KNOW THAT IT PROBABLY SHOULD BE IN THE SAME RECALL BUT THEY SAY ITS NOT...HOW DO I GO ABOUT MAKING SURE ITS NOT REALLY COVERED?

• 10/21/2020· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONNECTING ROD BEARINGS IN THE ENGINE WERE WORN CAUSING METAL SHAVINGS TO ENTER THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO SONS KIA (100 SONS DR, MCDONOUGH, GA 30253, (678)619-1393) TO BE DIAGNOSED. THE CAUSE OF THE FAILURE WAS CONFIRMED AND THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

• 10/16/2018· ENGINEFire

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SMOKE QUICKLY ENTERED THE VEHICLE. ALSO, THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE CONTACT EXITED THE VEHICLE AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO PREMIER KIA OF BRANFORD (205 NORTH MAIN STREET, BRANFORD, CONNECTICUT 06405, (203) 315-2050) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED. THE DEALER REPLACED THE ENGINE UNDER WARRANTY, BUT THE FAILURE RECURRED. FOUR MONTHS LATER, WHILE DRIVING VARIOUS HIGH SPEEDS, THE CONTACT HEARD A CLICKING NOISE AND SMOKE ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE INTERNAL ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED DUE TO THE LACK OF WARRANTY COVERAGE. A POLICE REPORT WAS NOT FILED FOR EITHER FAILURE. DURING BOTH OCCURRENCES, THE SMOKE WENT AWAY ONCE THE ENGINE WAS TURNED OFF. THERE WERE NO INJURIES. IN ADDITION, THE CONTACT STATED THAT THERE WAS NO INDICATION OF A FIRE, BUT A LOUD POPPING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS NOT AVAILABLE. *JB CONSUMER ATTACHED DIAGNOSTIC AND INVOICE REPAIR TO THE CAR SHOWING THE PROBLEMS WITH THE ENGINE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

• 10/15/2018· UNKNOWN OR OTHER

  SOME OF THIS CARS WAS ON FIRE AND WE WANT TO KNOW IF ITS SAFE

• 10/15/2018· ELECTRICAL SYSTEM,ENGINE

  I WAS GETTING OFF THE INTERSTATE ON SEPTEMBER 27, 2018 WHEN MY CAR DIED AND I COULD NOT EVEN PUT ON MY EMERGENCY LIGHTS CARS BEHIND ME ALMOST HIT ME. I HAD MY CAR TOWED HOME AND MADE A APPOINTMENT WITH THE KIA DEALER HERE IN COLUMBIA, SOUTH CAROLINA. AFTER WAITING FOR THEM TO RUN A DIAGNOSTIC TEST I WAS TOLD BY THE SERVICE MANAGER THE ENGINE FAILED AND THEY WOULD SEND PAPER WORK TO SEE IF THE WARRANTY WOULD COVER IT. I HAVE BEEN WITHOUT A CAR FOR A WEEKS NOW WITH NO FORM OF TRANSPORTATION NOR ASSISTANCE. I HAVE BEEN GETTING SEVERAL DIFFERENT EXPLANATIONS ABOUT WHAT WAS WRONG WITH MY VEHICLE. I CANNOT GET A LONER CAR UNTIL THE COMPANY APPROVES THE ENGINE UNDER WARRANTY. THIS HAS CAUSED MAJOR STRESS AND PROBLEMS WITH MY JOB. MY CAR ONLY HAS 68,000 MILES AND WAS IN GOOD CONDITION UNTIL THIS PROBLEM . I HAD NO WARNING OTHER THAN THE HYBRID SYSTEM FAILURE NOTICE THAT CAME ON THE DASH AND STATED PULL OVER DO NOT DRIVE AND HYBRID BATTERY NOT CHARGING. THIS HAS CAUSED ME UNDUE STRESS AND HARDSHIP AND MUCH DIFFICULTY GETTING TO WORK.

• 10/11/2019· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. IN ADDITION, THE OIL LEVEL WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO LOSE POWER. THE CONTACT WAS ABLE TO SAFELY MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO SOUTHWEST KIA AUSTIN (13175 US-183 N, AUSTIN, TX 78750, (512) 583-1900) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,200.

• 10/11/2017· UNKNOWN OR OTHER,ENGINE

  VEHICLE WAS IN MOTION AT 35 MPH AND SUDDENLY LOST ACCELERATION, WOUL D NOT GO FASTER THEN 15 MPH FOR ABOUT 1/2 MILE THEN GAVE MESSAGE "HYBRID SYSTEM FAILURE, PLEASE PULL OVER AND TURN OFF VEHICLE." THE DEALERSHIP SERVICE DEPARTMENT SAYS THEY HAVE REPLACED THE ENGINE WITH A USED ONE, REPLACED THE HYPER-TRANSMISSION? AND THE BATTERY. DEALER HAS IGNORED REQUESTS FOR FURTHER INFORMATION & ITEMIZATION OR INVOICE FOR THE ALLEGED REPAIRS AND THE EXTENDED SERVICE CONTRACT ORIGINALLY ONLY AUTHORIZED $3851.50 FOR ENGINE REPLACEMENT. THE OTHER TROUBLES WERE DISCOVERED LATER, AFTER THE ENGINE WAS REPLACED AND WHILE VEHICLE WAS STILL IN DEALER'S SERVICE DEPT POSSESSION. THE UNDERBODY OR FLAPS UNDERNEATH, FLEW OFF CAR AS CUSTOMER DROVE IT HOME UPON PICKING IT UP. DEALER ASSUMES NO RESPONSIBILITY FOR THAT OR FOR CRACKING BUMPER IN THE FRONT CENTER OF VEHICLE.

• 10/10/2016· ENGINE

  NEED TO REPLACE COMPLETE BELT TENSIONER & BRACKET ASSEMBLY & SERPENTINE BELTS. MY CONCERN IS THE PLASTIC CRACKING IN THIS ASSEMBLY, THE EVAPORATIVE CANISTER, ALSO PLASTIC IS CRACKED AND WILL BE REPLACED ALSO. WAS THERE A BAD BATCH OF PLASTIC USED ON THESE CARS? COST TO REPLACE BELT TENSIONER, BRACKET ASSEMBLY & BELTS IS APPROX. $800.00. THE CANISTER IS COVERED BY KIA - COST 164.00.

• 10/08/2018· STEERING

  WHEN I MOVE THE STEERING WHEEL FROM SIDE TO SIDE I CAN HEAR A POPPING NOISE WHEN I AM DRIVING AS WELL AS WHEN I AM AT A STOP. THE STEERING WHEEL HAS EXCESSIVE VIBRATION AND RADDLING WHEN I AM DRIVING BETWEEN 65-75 ON THE HIGHWAY, IT DECREASES AT 80 MPH. I HAVE GOTTEN MY TIRES CHECKED AS WELL AS AN ALIGNMENT SO IT IS NOT AN ISSUE WITH THAT.

• 10/07/2016· ENGINEFire

  TL* THE CONTACT OWNED A 2012 KIA OPTIMA HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD AN ABNORMAL BANGING NOISE UNDER THE HOOD. THE VEHICLE MOMENTARILY LOST POWER AND THE CONTACT NOTICED BLACK SMOKE AND FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE TECHNICIAN STATED THAT THE FIRE WAS DUE TO A CONNECTING ROD MALFUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

• 09/28/2015· ELECTRICAL SYSTEM,ENGINE

  OUR CAR IS CURRENTLY AT THE DEALER FOR THE 4TH TIME FOR THE SAME PROBLEM. LAST SPRING THE ENGINE WARNING LIGHT CAME ON WITH THE MESSAGE "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE". THE DEALER SAID IT WAS THE BATTERY (REGULAR, NOT HYBRID) SO WE HAD THAT REPLACED (OUT OF WARRANTY - WE PAID FOR THAT). THIS PAST AUGUST, THE WARNING MESSAGE APPEARED AGAIN - THE DEALER SAID THERE HAD BEEN A TECHNICAL BULLETIN, AND THEY PERFORMED AN UPDATE (COVERED BY WARRANTY). WE HAD THE CAR BACK FOR A FEW DAYS AND THE MESSAGE APPEARED AGAIN, AS WELL AS THE FOLLOWING MESSAGE "CHECK CHARGING SYSTEM". THE DEALER REPLACED A WIRE (UNDER WARRANTY). A COUPLE OF WEEKS AGO, THE CHECK ENGINE LIGHT CAME ON AND THE HYBRID SYSTEM WARNING APPEARED AGAIN. THIS TIME (4TH TIME) THE DEALER SAID THAT THE TRACTION MOTOR NEEDED REPLACING AND THAT WE NEEDED A NEW TRANSMISSION (ALSO UNDER WARRANTY). WE BELIEVE THAT THERE IS AN INHERENT PROBLEM WITH THIS CAR.

• 09/24/2018· ENGINE

  I WAS ON THE FLORIDA TURNPIKE AT ABOUT 11PM WITH MY GIRLFRIEND 6MO OLD SON MY 6YEAR OLD DAUGHTER AND NIECE I WAS DRIVING AT ABOUT 70MPH WHEN THE WHOLE CAR SHOOK AND WE HEARD A LOUD NOISE MY GIRLFRIEND SAID WHAT DID YOU HIT I WAS NOT SURE THEN WITHIN ABOUT A MILE THE CAR STARTED TO LOSE POWER AND WAS SMOKING REALLY BAD I PULLED THE CAR OFF TO THE SIDE OF THE ROAD I HAVE GEICO INSURANCE SO I CALLED THEM FOR A TOW TRUCK AFTER BEING ON THE PHONE WITH THEM FOR ABOUT 45 MIN I WAS THEM CONNECTED TO THE POLICE WHO SAID THEY WERE NOT OPEN AT THIS TIMEI AFTER HANGING UP THE PHONE I CALLED GEICO BACK WHO TOLD ME THEY WERE HAVING TROUBLE FINDING A TOW TRUCK THAT WOULD COME GET US FROM WHERE WE WERE AFTER ABOUT 2 HRS THEY TOLD US THAT A TRUCK WAS COMING BUT THE BABY CAN'T RIDE IN THE TRUCK SO I HAD TO CALL A FRIEND TO COME FROM PORT SAINT LUCIE FLORIDA PICK UP MY GIRLFRIEND AND THE KIDS WE FINALLY MADE IT HOME AT AROUND 4:30 AM THANK GOD EVERYBODY IS OKAY BUT THIS SITUATION COULD'VE BEEN A LOT WORSE I WAS SURE THAT I HIT SOMETHING AND I HAVE FULL COVERAGE SO NOTHING TO WORRY ABOUT AFTER SENDING MY CAR TO BEV SMITH KIA IN FT PIERCE FLORIDA THEY TOLD THE INSURANCE COMPANY THAT IT WAS NOTHING THAT I MAY HAVE HIT BUT A BEARING HAD PREMATURELY FAILED AND THREW A ROD THROUGH THE BOTTOM OF THE MOTOR THERE IS ABOUT A 3 IN HOLE IN THE BOTTOM OF THE ENGINE SO MY INSURANCE COMPANY WILL NOT COVER THE CAR THEY HAD NOT EVEN LOOKED AT THE CAR AND KNEW WHAT WAS GOING ON KIA HAS A RECALL ON A NUMBER OF VEHICLES WITH THE SAME PROBLEM BUT MY CAR IS A HYBRID AND IT HAS NOT BEEN RECALLED AT THIS TIME I HAVE BEEN ON THE PHONE WITH KIA FOR OVER A MONTH THEY ARE NOT WANTING TO HELP ME A I HAVE FOUND A LOT OF COMPLAINTS ON THE WEB WITH THE SAME ISSUES. KIA NEEDS TO RECALL BEFORE SOMEONE IS HURT OR EVEN KILLED! THIS IS UNSAFE FOR PEOPLE TO BE DRIVING NOTE MY CAR ONLY HAS 80,000 THOUSAND MILES

• 09/23/2014· STEERING,STRUCTURE,UNKNOWN OR OTHERCrash

  I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD AND A LADY PULLED IN FRONT OF ME. I SLAMMED ON MY BRAKES AND SWERVED TO THE RIGHT SO I WOULD AVOID HITTING HER. THE NEXT THING I KNEW I SMACKED INTO A POLE. FOR THE PAST YEAR I HAVE BEEN TRYING TO FIGURE OUT HOW AND WHY I HAD SO MUCH DAMAGE TO MY CAR WHEN I WAS ONLY GOING 25 MPH. I FINALLY REALIZED THAT THIS HAPPENED BECAUSE I COULDN'T STOP MY CAR EVEN WHEN APPLYING THE BRAKES. THE ACCIDENT HAPPENED JULY 10, 2013 AND ONE YEAR LATER ON THE SAME DAY JULY 10, 2014 MY BRAKES FAILED ON MY CAR WHILE I WAS WAITING FOR A GATE TO OPEN. I HEARD A TERRIBLE CRUNCHING NOISE, A WARNING SIGN CAME ON SAYING HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE AND THE ONLY WAY I COULD STOP THE CAR WAS TO USE THE EMERGENCY BRAKE. THE SAME WARNING SIGN CAME ON DURING THE ACCIDENT. I REMEMBER MY CAR WOULDN'T STOP AND ACTUALLY SEEMED LIKE IT GAINED A LITTLE SPEED. I HIT THE POLE AND THE CAR STILL WOULDN'T STOP SO I HAD TO USE THE EMERGENCY BRAKE TO STOP IT. I SAT THERE IN SHOCK OVER WHAT HAD JUST HAPPENED. I COULDN'T UNDERSTAND WHY I HIT THAT POLE AND WHY THERE WAS SO MUCH DAMAGE TO MY CAR. NOW I COMPLETELY UNDERSTAND WHY THIS HAPPENED. IT WAS DUE TO MY BRAKES NOT WORKING THAT DAY. ON JULY 10, 2014 WHEN THE BRAKES FAILED FOR THE SECOND TIME, I HAD MY CAR TOWED TO THE KIA DEALERSHIP DOWN THE STREET AND THEY KEPT IT FOR 7 WEEKS AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR SO I PICKED IT UP. I COULD TELL SOMETHING WAS STILL WRONG WITH IT BUT THEY WOULDN'T LISTEN TO ME. NOT EVEN 1K MILES LATER THE BRAKES WENT OUT FOR THE 3RD TIME. THIS TIME KIA PICKED UP SEVERAL ERROR MESSAGES. THEY STILL HAVE MY CAR AND ITS BEEN 4 WEEKS. THEY SAID THEY NEED TO REPLACE THE HYDRAULIC POWER UNIT. THIS IS WHAT THEY TOLD ME 2 WEEKS AGO AND ITS STILL NOT DONE. THIS IS NOT A SAFE CAR TO DRIVE AND I DO NOT FEEL COMFORTABLE DRIVING IT ANYMORE! *TR

• 09/22/2018· STEERING,UNKNOWN OR OTHER,ENGINE

  THIS VEHICLE IS DANGEROUS AND EXTREMELY FAULTY. I HAVE HAD TO REPLACE THE TRANSMISSION DUE TO THE CAR TRAVELING AT NO MORE THAN 55 MPH. IN ADDITION, THERE WAS EXTREME KNOCKING WITHIN THE STEERING WHEEL IN WHICH THE STEERING WHEEL HAD TO BE REPLACED AS WELL. THEN MY CAR STARTED DRIFTING AGAIN WITH WHITE SMOKE COMING FROM UNDER THE HOOD AND EXHAUST. NOW KIA IS SAYING THAT THE ENGINE IS FAULTY AND NEEDS TO BE REPLACED. MY CAR IS NOT BEING SERVICED FOR A RECALL ON THE ENGINE BECAUSE IT IS A HYBRID, YET NON-HYBRID KIA CARS HAVE A RECALL FOR IT. THIS IS THE SAME THING. WHAT A DISSERVICE! KIA NEEDS TO QUIT MAKING CARS ALTOGETHER IF THE INTERNAL WORK HAS NO ENDURANCE. I'M STILL PAYING ON THIS VEHICLE. THIS CAR IS A DANGER, WASTE, AND DISSERVICE. SEVERAL COMPLAINTS HAVE BEEN NOTED IN REFERENCE TO THE SAME THING. WHAT IF THE CAR EXPLODED? THEN WHAT? THIS CAR COULD HAVE HARMED ME OR OTHERS. PLEASE RECALL THE ENGINE AND ANYTHING ELSE THIS CAR HAS THAT IS UNMANAGEABLE OR UNHEALTHY. THE OPPORTUNITY COST IS PISSPOOR.

• 09/19/2017· SERVICE BRAKES

  ON TWO SEPARATE OCCASIONS, I WAS DRIVING WITH MY CHILDREN IN THE CAR AND HAVE LOST BRAKE FUNCTIONS TO MY CAR. THE FIRST TIME, I WAS ON THE FREEWAY. IN THE MORNING WITH ALOT OF TRAFFIC. I HAD TO SWERVE INTO THE EMERGENCY LANE AND GRIND THE BRAKES TRYING TO STOP THE CAR. THERE WAS A LOUD GRINDING AND SCRAPPING SOUND BUT CAR DID NOT STOP. I HAD TO USE EMERGENCY BRAKE TO STOP THE CAR. I TURNED OFF THE CAR AND RESTARTED IT AND THE BRAKES WORKED AGAIN. I WAS ABLE TO EXIT THE FREEWAY AND SLOWLY MADE IT TO MY HOME. I THEN HAD THE CAR TOWED TO AN AUTO SHOP NEAR BY. THEY RAN A DIAGNOSTIC AND FOUND CODE ERROR 1237 IN THE ACTIVE HYDRAULIC BOOST SYSTEM AND WAS TOLD THAT THE CAR HAS AN INTERNAL PRESSURE LEAK IN THE ABS SYSTEM. THE MECHANIC WAS NOT ABLE TO FIX THE ISSUE DUE TO NOT HAVING THE EQUIPMENT TO DO SO AND I WAS SENT TO KIA DEALER. I TOWED THE CAR TO KIA. I TOLD THEM WHAT THE MECHANIC HAD SAID AND I WAS TOLD THAT KIA NEEDED TO RUN ITS OWN DIAGNOSTIC. AFTER THEY DID THAT THEY SAID IT WAS THE BATTERY. I REPLACED THE BATTERY. 3 MONTHS LATER, THE SAME THING HAPPENED. I WAS JUST ABOUT TO ENTER THE FREEWAY WHEN I LOST THE BRAKES AND HEARD THE GRINDING AND SCRAPPING SOUND. I PULLED INTO A GAS STATION RIGHT BEFORE THE FREEWAY AND WAS ABLE TO STOP THE CAR USING MY EMERGENCY BRAKE. I AGAIN TURNED OFF THE CAR AND TURNED IT BACK ON. I TRIED TO DRIVE IT BUT IT CONTINUED TO HAPPEN. I COULD NOT DRIVE IT SAFELY SO I HAD IT TOWED TO KIA. THEY DID ANOTHER DIAGNOSTIC AND TOLD ME THAT THEY HAD FOUND A PRESSURE SENSOR ERROR AND A LEAK IN THE ABS SYSTEM AND NOW ITS GOING TO COST 2600. THEY COULD NOT GUARANTEE ME THAT THIS WOULD NOT HAPPEN AGAIN. I DO NOT FEEL SAFE DRIVING ME AND MY FAMILY IN THE CAR.

• 09/12/2023· ENGINE

  The contact's wife owns a 2012 Kia Optima Hybrid. The contact stated while driving 30 MPH, the vehicle shuddered, and there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact veered to the side of the road and the vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the engine had failed. The dealer informed the contact that the engine needed to be replaced; however, due to the mileage on the vehicle, the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

• 09/07/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE PULLING INTO HER DRIVEWAY AND MADE AN ABNORMAL CLUNKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO DCH KIA OF TEMECULA (LOCATED AT 26799 YNEZ RD, TEMECULA, CA 92591, (951) 268-9198) WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTAINED OIL SLUDGE AND NEEDED TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

• 09/02/2016· ENGINE

  AFTER ~20K MILES, I NOTICED A SLIGHT TAPPING/KNOCKING NOISE COMING FROM THE ENGINE. I TOOK THE CAR TO THE DEALERSHIP FOR MAINTENANCE AND ASKED ABOUT THE NOISE. THEY SAID THERE WAS NOTHING WRONG. OVER TIME, IT GOT A BIT LOUDER BUT NOT MUCH AND EACH TIME IT WAS TAKEN TO THE DEALERSHIP, THEY WOULD SAY THERE WAS NOTHING WRONG. AT ~80K MILES, MY WIFE WAS TRAVELING HOME ON THE FREEWAY AT 70MPH WHEN THE ENGINE STARTED MAKING A TERRIBLE NOISE (SOUNDED LIKE A ROD WAS ABOUT TO COME THROUGH THE ENGINE), LOST POWER, AND ALL OF THE LIGHTS CAME ON, WHICH ALMOST CAUSED HER TO WRECK, AS SHE WAS IN HEAVY TRAFFIC. SHE IMMEDIATELY PULLED OVER AND WE HAD TO CALL A TOW TRUCK. AFTER CALLING THE DEALERSHIP, THEY SAID THAT THEY WOULDN'T FIX IT AND THAT I'D HAVE TO PAY 7K TO HAVE THE ENGINE REPLACED. I ENDED UP BUYING AN ENGINE FROM A WRECKED 2014 KIA OPTIMA HYBRID. SO MUCH FOR A WARRANTY. AFTER DOING RESEARCH, IT SEEMS THAT THERE ARE NUMEROUS PEOPLE HAVING THE EXACT SAME ISSUES I'VE EXPERIENCED.

• 08/30/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 08/26/2013· SERVICE BRAKES

  I HAVE HAD 2 ISSUES: MY UVO SYSTEM HAS MALFUNCTIONED MULTIPLE TIMES AND MY SYSTEM IS GOING TO BE REPLACED AGAIN TODAY. I HAVE HAD BRAKE ISSUES, MY MASTER CYLINDER WAS REPLACED AND ITS GOING BACK IN TODAY FOR BRAKES. NOW MY CAR IS PULLING TO THE LEFT! I HAVE 25,000 MILES ON THIS CAR! *TR

• 08/24/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. IN ADDITION, A "DO NOT DRIVE "WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TOWED TO KIRBY KIA OF VENTURA (6424 AUTO CENTER DR, VENTURA, CA 93003, (805) 644-2241) WHERE IT WAS DIAGNOSED THAT THE BEARING INSIDE THE ENGINE STARTED TO WEAR AND SHRED, WHICH CAUSED THE ENGINE TO SEIZE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

• 08/23/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 KIA OPTIMA HYBRID. WHILE DRIVING 60 MPH, THE "DO NOT DRIVE, PLACE VEHICLE IN PARK" WARNING MESSAGE ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK AND WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO JIM ELLIS KIA OF KENNESAW (1221 AUTO PARK DR NW, KENNESAW, GA 30144, (404) 531-1868) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

• 08/21/2018· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE HAS 130,000 MILES. WHILE DRIVING ON A HIGHWAY VEHICLE STARTED TO LOSE POWER WHEN IN CRUISE AND MOTION IS LOST. STEPPING ON THE GAS DOES NOT GET ANY ACCELERATION. THIS OCCURRED AGAIN ON A HIGHWAY AND DISPLAY GIVES ME THE HYBRID ERROR DO NOT DRIVE WARNING. THIS OCCURS WHEN CRUISE IS SET AND ALSO NOT IN CRUISE. I STEP ON THE GAS AND THERE IS NO ACCELERATION. AFTER SHUTTING THE VEHICLE OFF FOR A FEW SECONDS THE CAR FUNCTIONS NORMALLY. I AM ALSO HAVING BACK UP CAMERA ISSUES WHICH LEADS ME TO BELIEVE THIS MAY BE AN ELECTRICAL ISSUE. MY DISPLAY GIVES ME THE WARNING MESSAGE ABOUT OBJECTS BEHIND ME BUT THE IMAGE SOMETIMES DOES NOT SHOW. THE IMAGE SOMETIMES IS THERE WHEN I PUT THE VEHICLE IN REVERSE AND SOMETIMES NOT. THESE PROBLEMS ALL STARTED AT THE SAME TIME. KIA WAS CONTACTED AS WE THOUGHT IT MAY JUST BE A COMPUTER UPGRADE. THEY TOLD THE DEALER THERE ARE NO UPGRADES. WE ALSO HAD A NON DEALER CHECK THE VEHICLE FOR ERROR CODES BUT THERE WEREN'T ANY. THE VEHICLE CHECKED OUT FINE.

• 08/19/2026· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

  The contact owns a 2012 Kia Optima. The contact stated that while idling or while driving, the message "Hybrid Warning System - Check Brake - Stop Driving Immediately" was intermittently displayed. The contact stated that while driving and depressing the brake pedal, the vehicle failed to respond as intended, causing the braking distance to become extended. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the message was no longer displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 08/18/2015· SERVICE BRAKES

  I WAS APPROACHING A STOP SIGN TRAVELING 30 MPH. WHEN APPLYING THE BRAKES TO SLOW DOWN THEY WERE INITIALLY WORKING AND I WAS REDUCING SPEED, HOWEVER SUDDENLY I HEARD A VERY LOUD CRUNCHING/GRINDING NOISE AND I LOST ALL BRAKE FUNCTIONALITY. TO STOP THE VEHICLE I HAD TO PLACE THE VEHICLE IN PARK. IF A CAR WAS IN FRONT OF ME I WOULD HAVE CRASHED INTO IT. ADDITIONALLY, BECAUSE I LOST BRAKE FUNCTIONALITY I WENT INTO THE INTERSECTION. IF CARS WERE CROSSING THE INTERSECTION OR IF A PERSON WAS CROSSING THE STREET I WOULD HAVE CRASHED INTO THEM. I TURNED OFF THE CAR AND GOT OUT AND CHECKED THE VEHICLE AND WAS UNABLE TO FIND ANYTHING WRONG. SINCE I WAS IN THE INTERSECTION I TURNED THE VEHICLE BACK ON AND THE BRAKES SEEMD TO BE WORKING AGAIN. THE VEHICLE WAS TOWED TO THE KIA DEALER. THE KIA DEALER HAD THE CAR FOR THREE DAYS. PER THE KIA TECHNICIAN THEY INSPECTED THE BRAKES AND THE HYBRID REGENERATIVE BRAKING SYSTEM AND WERE UNABLE TO FIND ANY PROBLEMS OR RECREATE THE ISSUE. PER THE KIA TECHNICIAN THEY EXHAUSTED ALL OF THEIR OPTIONS AND WERE UNABLE TO FIND ANY ISSUES AND RETURNED THE CAR TO ME. ADDITIONALLY, I CONTACTED KIA CUSTOMER SERVICE AND THEY STATED THAT IF THEY WERE UNABLE TO RECREATE THE PROBLEM THERE IS NOTHING THEY COULD DO. WHILE RESEARCHING THIS ISSUE I FOUND THAT TWO OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM TO THE NHTSA (NHTSA ID 10638311, 10650553). ONE PERSON CRASHED BECAUSE OF THE ISSUE AND THEY REPORTED THAT THE ISSUES HAVE SPORADICALLY HAPPENED MULTIPLE TIMES. I BELIEVE THAT THERE IS A DEFECT IN THE HYBRID BRAKING SYSTEM THAT CAUSES THE DRIVER TO SPORADICALLY LOSE ALL BRAKE FUNCTIONALITY. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND FEAR THAT AT ANY POINT IN TIME I CAN LOSE ALL BRAKE FUNCTIONALITY AND CRASH, CAUSING AN INJURY OR DEATH TO MYSELF OR ANOTHER PERSON.

• 08/10/2016· STEERING

  INHERENTLY BAD ELECTRONIC POWER STEERING COUPLER. BROKEN WILE STILL RELATIVELY LOW MILAGE. MAKES A VERY BAD CLUNKING NOISE WHEN STEERING AND GOING OVER BUMPS AND CAUSES STEERING WHEEL TO WOBBLE.

• 08/08/2018· ENGINE

  AS I WAS DRIVING TO WORK YESTERDAY 8/7/2018, MY ENGINE STARTED MAKING A WEIRD SOUND. I JUST PURCHASED THE CAR FROM A PRIVATE SELLER ON 5/29/18 WITH 80K MILES ON IT, AS OF YESTERDAY IT HAS 85K MILES ON IT. I TOOK THE CAR FOR AN OIL CHANGE, JUST IN CASE, BUT WAS TOLD THE CAR WAS ONLY A PORTION OF A QUART LOW ON OIL, BUT THEY PROCEEDED WITH THE OIL CHANGE, AND TOLD ME THE SOUND WAS A ENGINE KNOCK AND ADVISED THAT I TAKE IT TO A DEALERSHIP. I DROVE THE CAR TO THE DEALERSHIP AND WAS TOLD IT WAS A ENGINE ROD KNOCK AND THAT THE ENGINE IS TOAST. I WAS TOLD THE REPAIRS (A NEW ENGINE) WOULD COST ROUGHLY $7000, AS I'M NOT THE ORIGINAL OWNER SO THE 100K MILE WARRANTY DOES NOT APPLY TO ME, AND I'M PASSED 60K MILES AS THE SECOND OWNER. THE TURBO ENGINES WERE RECALLED FOR THIS EXACT SAME ISSUE. THIS HAS TO BE RECALLED. IT IS UNSAFE

• 08/07/2018· AIR BAGS

  TAKARA RECALL, I HAD TO REPLACE THE CONTACT ASSEMBLY CLOCK AFTER AIR BAG SIGN WOULD NOT TURN OFF, CERTAIN CARS WERE RECALLED DUE TO THIS PROBLEM , I BELIEVE IT SHOULD BE LOOKED INTO ADDITIONAL YEARS AS WELL SINCE THE PROBLEM IS STILL ON GOING

• 07/31/2018· STRUCTURE,WHEELS,ENGINEFire

  WHILE DRIVING THE VEHICLE ON THE HIGHWAY UPON ACCELERATION THE RPMS SPIKED AND THERE WAS A CLICKING NOISE. AFTER RELEASING THE ACCELERATOR THERE WAS A LOUD NOISE LIKE A BROKEN MUFFLER THEN THE CAR LOST POWER. PULLING TO THE SHOULDER THE CAR BEGAN TO SMOKE AND SHORTLY AFTER STOPPING THE VEHICLE CAUGHT FIRE FROM SOMEWHERE UNDER THE HOOD WHICH SPREAD TO THE ENTIRE FRONT OF THE VEHICLE WHICH THEN BECAME ENGULFED IN FLAMES BEFORE A FIRE CREW COULD EXTINGUISH.

• 07/30/2019· ENGINE

  MY NAME IS [XXX], I HAD PROBLEM WITH MY ENGINE ON APRIL 7TH MY ENGINE SUDDENLY KNOCKED AND STOPPED, BUT I HAD UNDER THE WARRANTY WHEN I TOOK MY CAR TO DEALERSHIP THEY SAID YOU'RE 2ND OWNER ,WARRANTY WORKS ONLY FOR 1ST ORIGINAL OWNER BUT IM 100% SURE IT WAS RECALL ISSUE. WHEN FOLLOWED BY GOOGLE SAME PROBLEM WAS WITH ANOTHER PEOPLE, I FIXED IT FROM MY POCKET 4400$ WHERE IS A JUSTICE I REQUIRE JUSTICE, DEALERSHIP HAVE TO PAY FOR ME PLEASE HELP ME FOR THIS TROUBLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 07/29/2016· STEERING

  THE STEERING COUPLER ON THE OPTIMA SHATTERS BECAUSE IT IS MADE OF PLASTIC

• 07/22/2014· ENGINE

  (MY REPORT IS EXACTLY THE SAME AS ID 10552403) THIS CAR SEVERELY HESITATES/STALLS AFTER COMING TO A STOP (RED LIGHTS, STOP SIGNS, YIELD SIGNS, AND ETC). CAR HESITATES/STALLS FOR ~2-3 SECONDS BEFORE ACCELERATING WHILE AT A DEAD STOP. THIS HAS CAUSED SEVERAL NEAR ACCIDENTS. WHEN IT HAPPENS, I PUSH THE GAS PEDAL TO THE FLOOR AND THE CAR DOESN'T RESPOND AT ALL FOR ABOUT 2-3 SECONDS. THIS SEEMS TO BE A SERIOUS PROBLEM WHEN PULLING OUT INTO TRAFFIC AS INCOMING CARS CAN CLOSE THE SAFETY GAP QUICKLY IN 2-3 SECONDS. COLD WEATHER CAUSES THE CAR TO HESITATE/STALL MORE OFTEN THAN WARMER WEATHER FROM MY EXPERIENCE, BUT IT'S HAPPENED WHEN CAR HAS BEEN RUNNING FOR OVER 20 MINUTES, AS WELL. I HOPE KIA WILL CHECK INTO THIS PROBLEM AS MY LOCAL DEALERSHIP HAS NO ANSWER. *TR

• 07/17/2026· UNKNOWN OR OTHER,SERVICE BRAKES

  Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had to have recall repairs done on it regardless of not being listed on this site. I need to know what to do. Vehicle is reliable otherwise. Right now, its risky to drive.

• 07/17/2019· ENGINE

  THANKFULLY I WAS DRIVING DOWN A BACK ROAD AND WITHOUT ANY WARNING MY 2012 KIA OPTIMA HYBRID MADE A LOUD KNOCKING NOISE THEN SLOWED DOWN AND WHEN I PULLED OVER I HAD A "HYBRID BATTERY LOW" LIGHT COME ON SO I HAVE THE CAR TOWED AND REPLACE THE BATTERY, STILL NOT WORKING. NOW THE BATTERY LIGHT IS OFF BUT NOW THERE'S 2 OTHER LIGHTS THAT COME ON. 1 SAID "HYBRID SYSTEM WARNING DO NOT DRIVE" AND THE OTHER SAYS "CHECK CHARGING SYSTEM" SO I HAVE IT TOWED AGAIN BUT THIS TIME TO A KIA DEALERSHIP. THEY CALLED ME BACK THE NEXT DAY AND TOLD ME THAT IT APPEARED THAT MY MOTOR SEIZED. THEY COULDN'T TELL ME HOW OR WHY.. MY CAR ONLY HAD 75,045 MILES ON IT. SO I CONTACT CONSUMER AFFAIRS BECAUSE I HEARD ABOUT THE RECALLS. THEY EVEN TOLD ME THAT MY CAR WAS MIMICKING EXACTLY WHAT THE OPTIMA RECALLS WERE DOING. HOWEVER, BECAUSE MINE WAS A HYBRID IT DIDN'T FALL UNDER THE RECALL. WHICH I THOUGHT WAS VERY UNFAIR. STILL NOTHING THEY CAN DO, THEY WANT $6,200 FOR A USED MOTOR. MIND YOU I'VE HAD THE CAR FOR 3 1/2 YEARS AND HAVE KEPT UP WITH OILS CHANGES ETC. NEXT I FOUND OUT THAT I HAD AN EXTENDED WARRANTY... BUT OF COURSE IT EXPIRED 45 MILES AGO. AGAIN, NOT FAIR. NOBODY SEEMS TO CARE OR WANT TO HELP ME. THIS IS VERY INCONVENIENT. NOW I'M WITHOUT A CAR THAT I'M STILL MAKING PAYMENTS ON. I'M VERY DISAPPOINTED IN KIA AND THEIR CUSTOMER SERVICE. I FEEL AS THOUGH IF MY CAR WAS DOING EXACTLY WHAT THE RECALLS WERE DOING WITH THE SAME SIZE MOTOR THEN HOW COME THEY WON'T COVER MINE TO BE REPLACED? I ALMOST WANT TO HIRE AN ATTORNEY AND HAVE THIS INVESTIGATED. I STILL WANT TO KNOW EXACTLY WHAT IS WRONG WITH MY CAR! NOBODY HAS ANSWERS....