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2012 / Jeep

2012 Jeep Compass

Safety ratings

2012 Jeep Compass SUV 2WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Jeep Compass SUV 4WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (4)

  • SEAT BELTS:PRETENSIONERCampaign 16V668000 · 15/09/2016

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

    Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Fix: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

  • AIR BAGS:SIDE/WINDOWCampaign 13V233000 · 04/06/2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

    Risk: In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

    Fix: Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

  • FUEL SYSTEM, GASOLINECampaign 13V120000 · 03/04/2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2012 Jeep Patriot and Compass vehicles manufactured October 18, 2011, through May 7, 2012. Due to an incorrectly manufactured transfer tube, the transfer of fuel from the secondary side to the primary side of the fuel tank may be interrupted, causing the engine to stall.

    Risk: If the engine stalls while driving it may increase the risk of a crash.

    Fix: Chrysler will notify owners, and dealers will replace the fuel tank transfer tube free of charge. An interim letter was mailed to owners on May 30, 2013. Owners were notified by Chrysler on July 19, 2013, that parts are now available. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N17.

  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLYCampaign 12V142000 · 03/04/2012

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 JEEP PATRIOT AND COMPASS VEHICLES MANUFACTURED FROM DECEMBER 17, 2011, THROUGH JANUARY 2, 2012. SOME VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK ASSEMBLY CONTAINING A DAMAGED ROLL-OVER VALVE.

    Risk: IN THE EVENT OF AN IMPACT OR ROLL-OVER, FUEL LEAKAGE COULD OCCUR, INCREASING THE RISK OF A FIRE.

    Fix: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANK, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 25, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

184
Complaints
3
Crashes reported
5
Fires reported
2
Injuries
1
Deaths

Most-reported areas

  • ENGINE36
  • FUEL/PROPULSION SYSTEM34
  • AIR BAGS28
  • POWER TRAIN26
  • UNKNOWN OR OTHER24
  • ELECTRICAL SYSTEM24
  • SEAT BELTS22
  • STRUCTURE12
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/30/2018· POWER TRAIN

    TWO HOURS INTO HIGHWAY DRIVING, TRANSMISSION OVERHEATED AND WOULD NOT ACCELERATE ABOVE 40 MPH. TOOK THE NEAREST EXIT AND COOLED DOWN AND MADE THE REST OF THE TRIP WITHOUT PROBLEM.

  • 12/17/2016· UNKNOWN OR OTHER

    THE TRANSMISSION DIPSTICK TUBE BROKE OFF. WHEN I PARKED THE VEHICLE I NOTICED THE PART ON THE FLOOR AT MY HOME. DON'T KNOW WHEN IT MAY HAVE BROKEN.

  • 12/15/2019· UNKNOWN OR OTHER

    MY JEEP HAS START TO PUT OFF THE SMELL OF ROTTEN EGGS. I BELIEVE THAT THE CATALYST CONVERTER HAS SOME KIND OFF ISSUE. THERE ARE FUMES COMING OUT OF MY CAR AND IN MY CAR. I BELIEVE IT IS A RESULT OF A BAD CATALYST CONVERTER. ENGINE LIGHT HAS BEEN COMING ON AFTER I HAVE CHANGED THE SENSORS. THERE IS NO WAY THE CATALYST SHOULD BE BAD. I READ THERE ARE ISSUES WITH THIS MODEL VEHICLES CATALYST CONVERTER. THIS HAS BEEN ON GOING FOR OVER A YEAR AND A HALF AND I HAVE BEEN REPLACING PARTS SPENDING MONEY THAT ARE NOT FIXING THE PROBLEM

  • 12/13/2017· FUEL/PROPULSION SYSTEM

    2012 JEEP COMPASS CHECK BALL ISSUE I HAVE A 2012 JEEP COMPASS WITH 59,000 MILES ON IT. DURING A FUEL STOP TWO WEEKS AGO, I DISCOVERED THE NOZZLE WOULD SHUT OFF AFTER FUELING FOR A FEW SECONDS. TO ENSURE IT WASN'T THE NOZZLE AT THE FUEL PUMP, I TRIED 3 OTHER PUMPS AT DIFFERENT GAS STATIONS. SO, I TOOK THE VEHICLE IN TO THE DEALERSHIP TO GET A DIAGNOSIS. THE MECHANIC SAID THE CHECK BALL VALVE IN THE FUEL TANK IS STUCK AND THE ONLY WAY TO HAVE THIS ISSUE REPAIRED IS TO REPLACE THE ENTIRE FUEL TANK. THE TOTAL COST WITH THE NEW FUEL TANK AND LABOR WILL BE $1,600. JUST TO HAVE A SECOND OPINION, I TOOK IT TO A WELL RESPECTED LOCAL MECHANIC IN MY TOWN AND HE TOLD ME THE SAME THING. I KNOW THE SMALLER JEEPS, LIKE THE COMPASS, HAVE HAD FUEL TANK RECALLS IN THE PAST BECAUSE OF VENTILATION ISSUES AND THE ROLL OVER VALVES. THERE WERE A LOT OF PEOPLE ON JEEP FORUMS COMPLAINING ABOUT THIS. SOME FOLKS WERE ELIGIBLE FOR RECALLS AND SOME WERE NOT. THE OTHER FUEL TANK ISSUE I READ ABOUT WAS THE ISSUE I AM HAVING WITH THE CHECK BALL BEING STUCK AND HAVING TO PAY FOR A NEW FUEL TANK. PERSONALLY, I THINK IT IS RIDICULOUS AND I'M NOT THE ONLY ONE, THAT A PERSON HAS TO PAY TO HAVE AN ENTIRE NEW FUEL TANK INSTALLED BECAUSE A COMPANY IS MANUFACTURING VEHICLES WITH DEFECTIVE FUEL TANKS. SO, WHAT HAPPENS WHEN I DRIVE A HUNDRED MILES AND THE NEW FUEL TANK CHECK BALL GETS STUCK? DO I HAVE TO GO BACK TO THE MECHANIC, PAY $1,600 AND HAVE THIS PERSON INSTALL A NEW TANK EVERY TIME THE CHECK BALL GETS STUCK? IT'S SENSELESS THAT THE CONSUMER HAS TO WORRY ABOUT A VEHICLE'S UNRELIABILITY BECAUSE OF A MANUFACTURER'S FLAW AND THE COMPANY NOT DOING ANYTHING ABOUT IT. I CALLED JEEP CORPORATE AND THEY SAID THEY CAN'T DO ANYTHING TO HELP ME. I WANTED TO LET THE NHTSA KNOW THAT THE FCA CAR COMPANY IS CONTINUING TO SEND FLAWED PRODUCTS OUT THE DOORS OF THEIR FACTORIES AND IGNORING THE ISSUE.

  • 12/11/2020· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

    2012 JEEP COMPASS ENGINE SHUTS DOWN WHILE DRIVING ON CITY STREETS AND COUNTY ROADWAYS. LOSS OF POWER AND STEERING CONTROL. ENGINE WILL CRANK AGAIN AFTER WAITING FOR A FEW MINUTES. CHECK ENGINE LIGHT COMES ON PRIOR TO SHUTTING DOWN.

  • 12/07/2022· ENGINE

    This vehicle has shut down while on the street & on the dangerous highway with vehicles behind me. It wouldn’t start back up either I had to keep playing with the key or try starting it & it wouldn’t turn over

  • 12/05/2016· FUEL SYSTEM, GASOLINE,ENGINE

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,816. *TR

  • 11/30/2016· AIR BAGS,SEAT BELTSCrash

    TL* THE CONTACT OWNED A 2012 JEEP COMPASS. WHILE DRIVING 50 MPH, THE VEHICLE CRASHED INTO A DITCH ON THE SIDE OF A MOUNTAIN. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT WEARING A SEAT BELT. IT WAS STATED THAT THE SEAT BELT HAD A HISTORY OF LOOSENING. A POLICE REPORT WAS FILED. THE CONTACT WAS KILLED IN THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

  • 11/25/2019· UNKNOWN OR OTHER

    I BOUGHT THE VEHICLE ABOUT 3 YEARS AGO AND ABOUT ONE MONTH INTO THE PURCHASE, THE ENGINE LIGHT HAS BEEN STEADY ON AND OFF FOR THE LAST 3 YEARS. WE HAVE BROUGHT IT TO A DEALER, WE HAVE HAD THE VEHICLE PASS INSPECTIONS, ONCE THE CAR IS RESET THE ENGINE LIGHT GOES OFF. THE CODE THAT HAS CONSISTENTLY COME UP IS THE CATALYTIC CONVERTER, WHICH WE WERE TOLD NUMEROUS OCCASIONS THAT IT'S JUST A GLITCH. NOW, THE LIGHT WILL NOT GO OFF AFTER A RESET AND ARE BEING TOLD THAT WE NEED TO REPLACE THE WHOLE CATALYTIC CONVERTER (WHICH I CAN NOT AFFORD) AND DON'T EVEN KNOW IF IT'S A TRUE ISSUE BEING SINCE THE ENGINE LIGHT CONSTANTLY BEING ON SINCE THE PURCHASE OF THE VEHICLE AND NOW WON'T GO OFF AT ALL. I'M WONDERING WHY THIS CAR/VIN HASN'T SHOWED UP ON THE RECALL LIST WITH THE OTHERS WITH THE CATALYTIC CONVERTER RECALLS!!!????

  • 11/22/2016· AIR BAGS,SEAT BELTS

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND SEAT BELTS. THE MANUFACTURER STATED THAT THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 11/21/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/19/2019· FUEL/PROPULSION SYSTEM

    UNABLE TO FUEL VEHICLE. GASOLINE REFUEL STOPS AFTER 1/4 GALLON IS PUMPED. GAS SPRAYS BACK ON PERSON FILLING IF YOU ARE NOT EXPECTING THE SPLASH. JEEP INDICATES THAT THIS VEHICLE IS NOT COVERED UNDER RECALL M11, AS IT WAS BUILT ON FEB 1, 2012 AND THE WINDOW FOR RECALL WAS DECEMBER 20, 2011 THROUGH JANUARY 5, 2012. ACCORDING TO THE VIN, MY VEHICLE IS WITHIN 200 VEHICLES OF THE RECALL. JEEP IS REPLACING MY GAS TANK AS A COST OF OVER $1500.

  • 11/18/2013· POWER TRAIN

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE HALT WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE DIFFERENT OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN MODULE AND CORE RETURN NEEDED TO BE REPLACED. THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,345 AND THE CURRENT MILEAGE WAS 11,792. UPDATED 12/20/13*CN

  • 11/17/2016· POWER TRAIN,ENGINE

    A MONTH OR SO AFTER BUYING MY CAR (USED) IT STARTED TO STRUGGLE GOING UP HILL. AS TIME WENT ON THE STRUGGLE UPHILL TURNED INTO STALLING. THEN IT PROGRESSED TO EXTREME DIFFICULTY GETTING UP TO SPEED WHEN JUST GETTING ON THE FREEWAY. SOON IT STARTED TO OVER HEAT IF DRIVEN LONGER THAN AN HOUR. WITH ALL OF THE ISSUES PUT TOGETHER IT HA BECOME VERY STRESSFUL AND SCARY TO DRIVE. WE TOOK IT INTO THE MECHANIC AND HE DISCOVERED THE SMOOTH TRANSITION TRANSMISSION IS FAULTY AND CAUSES THE CAR TO OVERHEAT. HE SAID IT WAS A MATTER OF TIME UNTIL THE TRANSMISSION DROPS. I NO LONGER FEEL SAFE TAKING MY FAMILY ANYWHERE IN THE CAR. BETWEEN THE SLUGGISHNESS, STALLING, OVERHEATING AND TRANSMISSION MY CAR IS A TICKING TIME BOMB. IF ANY OF THIS HAPPENS ON THE FREEWAY MY FAMILY AND POSSIBLY OTHERS COULD GET SEVERELY INJURED. I HAVE LOOKED UP ONLINE AND FOUND MANY OTHERS HAVE THIS SAME ISSUE.

  • 11/17/2015· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

  • 11/16/2019· UNKNOWN OR OTHER

    THE CADILLAC CONVERTER WENT BAD

  • 11/13/2019· FUEL/PROPULSION SYSTEM

    UNABLE TO REFUEL VEHICLE. REGARDLESS OF GAS STATION OR PUMP, YOU CAN ONLY PUMP ABOUT 0.2 GALLONS OF GAS BEFORE PUMP SHUTS OFF.

  • 11/10/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

    DRIVING ON THE TURNPIKE 11/10/2016 AT 530AM NEARING EXT. 6 MY TRUCK SHUT OFF, I MADE IT TO THE CAR SHOP AND THEY STATED IT WAS THE SENSORS. I PROCEEDED TO CALL THE JEEP DEALER AND THEY STATED SENORS ARE NOT COVERED IN ANY WARRANTY AND THAT MY EXTENDED WARRANTY DOES COVER IT AS WELL. IM VERY DISAPPOINTED IN THE POINTLESS PURCHASE OF MY WARRANTY, AND THE FACT THAT I COULD HAVE BEEN KILLED ON THE TURNPIKE. ALSO MY TRUCK MAKES THIS LOUD SQUEAKING NOISE BUT I HAVE TAKEN IT TO 3 SHOPS AND NO ONE KNOWS WHAT IT IS, BUT THEY ALL AGREED IT IS NOT THE BRAKES.

  • 11/10/2016· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL ISSUE. THE BATTERY AND ALTERNATOR WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  • 11/05/2021· SUSPENSION

    The Front And Rear Cross Members have severe Corrosion. These components are available for inspection upon request. The front cross member has a corrosion hole through an entire section. in addition to severe corrosion through out. The rear cross member had corroded to the point of failure while the vehicle was being operated. This resulted in the drivers’ side lower control arm to break away and rest on the ground. At this point the vehicle was inoperable and was required to be towed to a service station. This occurred at a speed of 25 mph, the car was immediately stopped because of the noise heard. If we had been traveling on a highway, this could have resulted in an accident. There was not warning of this impending failure. The passengers side of the rear cross member where the lower control arm is attached is also severely corroded. The rear cross member has been repaired along with ancillary connected parts. The repair was conducted by a local repair shop.

  • 11/02/2023· SUSPENSION

    The rear suspension crossmember and suspension control arm rotted out on my 2012 Jeep Compass. Also, cross member cracked. Two repair shops inspected the damage and told me that I should be very careful driving the vehicle to get it repaired because there wasn't much hold the rear wheel on. They both said that the problem cause cause a catastrophic failure, which would lead to the rear wheel falling off. At highway speeds this might cause a serious accident. Both repair shops also said they have seen a lot of Jeeps with this type of rust damage. The steel used for the components must have been inferior or the factory rust protection on these components was inadequate. There are probably thousands of older jeep models (Compass, Patriot, etc.) driving around in a dangerous condition. The only warning that I got was a slight squeaking noise when I went over bumps. The sound would be fairly normal for an eleven year old vehicle. But, I decided to get under the car and spray some liquid lubricant to try to eliminate the squeak. The crack in the crossmember was up high on the underside of the car and it was difficult to see. Luckily, I noticed that the component was entirely cracked in two pieces. The second repair shop told me that Jeep extended the warranty on the components to 10 years. This was due to the large number of similar issues reported. Although the 10 year period ran out in my case in September 2022, I still plan to contact Jeep to see if they will reimburse me for a portion of the repair. But, I believe that a recall should be issued before some Jeep owner is seriously injured due to this problem. The repair cost is in the thousands of dollars. I have attached a photo showing the crack in the crossmember.

  • 11/02/2016· ENGINE

    MY 77 YEAR OLD MOTHER WAS DRIVING VEHICLE ON HIGHWAY 159 IN MARYVILLE, IL WHEN THE ENGINE STALLED. SHE WAS ABLE TO PULL OFF ROADWAY. ENGINE LIGHT APPEARED. TURNED VEHICLE OFF AND THEN RESTARTED. WENT TO DEALERSHIP WHERE THEY USED SOME TYPE OF HAND HELD TESTER. IT SHOWED CODE PO335 WHICH IS CRANKSHAFT POSITION SENSOR. THIS HAPPEN TWO DAYS LATER WHEN TURNING INTO PARKING LOT. SAME AS ABOVE. THIS IS A VERY DANGEROUS THING TO HAPPEN ESPECIALLY DRIVING 45 MPH. *TR

  • 11/01/2019· ENGINE

    ENGINE STUTTERS WHEN ACCELERATING. THE ENGINE HAS DONE THIS FOR A COUPLE YEARS BUT IS STEADY GETTING WORSE. ALSO CHECK ENGINE LIGHT CAME IN WITH A CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD TANK 1

  • 10/30/2015· STRUCTURE

    FOOTREST BY THE GAS AND BRAKE PEDALS BROKE LOOSE WHILE DRIVING ON THE HIGHWAY. APPEARS TO BE A PLASTIC PART MOUNTED BY TWO BOLTS, IN WHICH THE PLASTIC BROKE AND PART SAT LOOSE BY MY PEDALS WHILE DRIVING. REMOVED PART FROM BEING AN OBSTACLE NEAR THE BRAKE AND GAS PEDALS ONCE I COULD COME TO A STOP.

  • 10/28/2022· SUSPENSION

    The contact owns a 2012 Jeep Compass. The contact stated upon taking the vehicle to an independent mechanic for inspection prior to a road trip, he was informed that the rear cross members were severely corroded and had holes. The vehicle was then taken to the dealer where it was diagnosed that the rear cross members needed to be replaced. The dealer also informed the contact that he had to pay for a diagnostic test and the repair because the VIN was not included in TSB Number: 23-007-17. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the dealer could repair the vehicle under the TSB; however, the dealer declined. The failure mileage was approximately 78,000.

  • 10/28/2018· ENGINE,FUEL/PROPULSION SYSTEM

    UPON DOING A TOTAL FILL UP OUR JEEP, IT IS NOW STALLING AND I END UP WITH NO STEERING. THIS DOES IT AT LEAST 4/5 TIMES EACH TIME WE FILL FUEL TANK UP. EXTREMELY DANGEROUS AS UNABLE TO STEER AND ENTIRE ENGINE SHUTS DONE. THIS HAS DONE THIS WITH MY FAMILY IN THE CAR ABOUT A MINUTE AFTER GETTING FUEL, IF NOT LESS, AND TURNING ONTO A BUSY STREET WHERE JEEP STOPPED RUNNING. THE VEHICLE WAS IN MOTION WHEN THIS HAPPENED, BOTH TURNING ONTO BUSY STREET AND WHILST DRIVING ON BUSY STREET.

  • 10/27/2014· ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM

    STARTED AROUND AUGUST 16,2014. WHEN DRIVING I WOULD MAKE A RIGHT HAND TURN THE TRACTION CONTROL LIGHT WILL COME ON AND STAY ON FOR 2 BLOCKS WHEN THE ROAD IS DRY AND THE JEEP WOULD START BUCKING AND IT WILL POWER DOWN AND SHUT OFF. THIS HAPPENS AT THE SAME ROAD ALL THE TIME. WHEN IT STARTS BUCKING AND POWERING DOWN IT SHUTS OFF AND I CAN NOT STEER THE JEEP. I ALMOST GOT IN ACCIDENTS WHEN THIS HAPPENS. WE TOOK THE JEEP TO SAVAGE 61 FOR THEM TO CHECK, THEY CAN NOT FIND ANYTHING WRONG, WE ALSO CONTACTED CHRYSLER CORPORATION AND FILED A COMPLAINT. THEY SAID CALL SAVAGE 61 AND HAVE THEM LOOK AT IT. WELL WE DID THAT AGAIN THEY HAD THE JEEP FOR OVER A MONTH AND CAN NOT FIND ANYTHING WRONG. NO CODES OR ANYTHING COME UP. IN TOTAL IT IS ABOUT OVER 2 MONTHS IN TIME THIS KEEPS HAPPENING. I FEEL THIS IS SAFETY ISSUE I COULD GET HURT IN A BAD ACCIDENT. PLEASE GET BACK TO ME. I TRIED TO CALL AT THE NUMBER BUT IT TELLS ME ALL LINES ARE BUSY KEEP TRYING .I HAVE A CASE NUMBER FOR CHRYSLER CORP. #[XXX]. THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 10/24/2022· FUEL/PROPULSION SYSTEM

    When driving the vehicle will hesitate then stall after refueling. Happen after almost every refueling case. Believe it is a stuck rollover valve that is allowing gas to enter vent lines and causing the stall. When accelerating the vehicle suddenly dies and there is a complete loss of all systems. No power steering to help get off the side of the road. Often there are no Check Engine Lights or other warnings. Obviously if your engine suddenly dies when accelerating this can cause major safety concerns. I had this happen 3 times while trying to merge onto an interstate. Thankfully I was in the right lane and able to get off to the shoulder and avoid an accident. Have not had a mechanic verify but it is a very common problem with these vehicles and the manufacturer needs to address this.

  • 10/22/2020· FUEL/PROPULSION SYSTEM

    I HAVE A 2012 JEEP COMPASS 4 X 4 AND WHEN ATTEMPTING TO FUEL THE VEHICLE THE FUEL PUMP NOZZLE WILL NOT STAY LOCKED IN TO PUMP FUEL UNTIL FULL. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD IT WAS THE ROLL OVER VALVE IN THE FUEL TANK WAS STUCK AND THAT THE FUEL TANK WOULD HAVE TO BE REPLACED. I READ ABOUT THE SAFETY RECALL NHTSA # M11 AND M14 WHICH STATED THAT 2012 JEEP COMPASS AND PATRIOT PRODUCED BETWEEN 12/17/2011 AND 01/02/2012 HAD DAMAGED ROLL OVER VALVES INSTALLED IN THE TANKS AND WHERE SUBJECT TO THE RECALL. THE COMPLAINT I HAVE IS MY VEHICLE WHICH WAS PRODUCED ON 4/12/2012 HAS THE EXACT SAME PROBLEM BUT WAS NOT INCLUDED IN THE RECALL.

  • 10/20/2015· LATCHES/LOCKS/LINKAGES

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT THE HATCH WOULD NOT OPEN EVEN AFTER THE VEHICLE WAS UNLOCKED. DURING THE FAILURE, THE KEY WAS NOT ABLE TO BE USED TO MANUALLY UNLOCK THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

  • 10/15/2013· TIRES

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS, EQUIPPED WITH FIRESTONE AFFINITY TOURING TIRES, SIZE: P215/60R17. THE CONTACT STATED SHE WAS SITTING AT A STOP LIGHT WHEN THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE TIRE WAS CHANGED AND THE SPARE WAS INSTALLED. THE DEALER WAS NOT NOTIFIED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 11,896.

  • 10/12/2020· SUSPENSION

    SUBFRAME HAS A BIG WHOLE IN IT. WAS TOLD IT WILL NOT PASS BY STATE INSPECTION DUE TO SAFETY REASONS

  • 10/08/2019· ELECTRICAL SYSTEM,ENGINE

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING LESS THAN 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON TWO PREVIOUS OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON THREE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO GATOR CHRYSLER DODGE JEEP RAM (840 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 724-6611), BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO TWO INDEPENDENT MECHANICS WHO WERE ALSO UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,900.

  • 10/07/2020· ENGINE

    I CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT BACK TO BACK DAYS AND MY CAR RPMS WENT TO ZERO AND I COULD NOT DO ANYTHING. I WAS ABLE TO PUT MY HAZARDS ON AND AFTER A FEW MINUTES TURNED MY CAR BACK ON AND IT WORKED FINE. I HAD TWO KIDS IN THE VEHICLE DURING THIS TIME. I HAVE READ FORUMS WITH SIMILAR ISSUES

  • 10/04/2014· STRUCTURE

    I GOT INTO MY 2012 JEEP COMPASS ( 4X4 LATITUDE VERSION) AND NOTED A DRIP OF WATER ON THE INSIDE OF MY WINDSHIELD. AT FIRST I THOUGHT MAYBE MY WINDSHIELD WAS LEAKING AND TOOK NOTE OF THE AREA. WELL, I BEGAN TO BACK OUT AND A BUNCH OF WATER CAME DOWN ON ME THROUGH MY INTERIOR LIGHT AND ALONG THE EDGING OF THE CEILING OF THE INTERIOR ALONG THE WINDSHIELD. I HAVE HAD THIS HAPPEN TO ME TWICE BEFORE, AND THE ISSUE HAS TO DO WITH THE SUNROOF BECAUSE OF A DESIGN FLAW IN THE SUNROOF DRAINS. RESEARCHING THE INTERNET, THIS IS AN ISSUE THAT HAS BEEN AROUND FOR YEARS WITH JEEP MODELS. I FEAR THIS WILL NOT ONLY CAUSE PREMATURE AGING OF THE BODY DUE TO THE WATER COMING IN CONTACT WITH BODY PARTS THAT ARE NOT MEANT FOR THE WEATHER ELEMENTS, BUT ALSO THE RISK OF THE WATER GETTING INTO AREAS OF THE DASH CAUSING ELECTRICAL PROBLEMS OR EVEN THE VEHICLE COMPUTER PARTS UNDER THE SEATING. WHEN THE WATER COLLECTS ON THAT CEILING PANEL, IT DRAINS THROUGH THE INTERIOR LIGHT DOWN ONTO THE TRANSMISSION SHIFTER AND THE CAR STEREO, AND ALSO ALONG THE PANELING ALONG THE FRONT WINDSHIELD INTO THE DASH AREA. *TR

  • 10/04/2014· FUEL/PROPULSION SYSTEM

    I WAS ON A ROAD TRIP IN MY 2012 JEEP COMPASS (4X4 LATITUDE VERSION) FROM THE NASHVILLE, TN AREA TO THE WASHINGTON D.C. AREA, IN AUGUST, AND WAS MONITORING MY FUEL CONSUMPTION ON THE TRIP. I NOTED MY FUEL GAUGE HAD BEEN TELLING ME THAT AT THE FIRST HALF OF THE GAS TANK I HAD BEEN GETTING AROUND 210 MILES OUT OF THAT FIRST HALF OF THE TANK. MY SECOND HALF OF THE TANK ONLY GAVE ME AROUND 90 MILES TO THE HALF TANK, WITH ABOUT A GALLON AND A HALF REMAINING IN THE TANK WHEN I REFUELED. THIS IS NEARLY 100 MILE DIFFERENCE IN MILEAGE BETWEEN THE TWO MEASUREMENTS, ON AVERAGE, FOR HIGHWAY DRIVING CONDITIONS. THE ISSUE CONTINUES TO THIS DAY. *TR

  • 09/29/2017· POWER TRAIN,ELECTRICAL SYSTEM

    THE TRANSMISSION DIPSTICK TUBE IS BROKEN IN IN 5 YEARS WITH LESS THAN 42000 MILES! NO ONE TOUCH IT, JUST TODAY AFTERNOON, AFTER I FILLED THE GAS, I FOUND SOMETHING STRETCH OUT IN THE FRONT UNDER THE COVER, I LOOK CLOSELY, A TUBE! I OPEN THE COVER, AND FOUND THE TRANSMISSION TUBE HAS BEEN BROKEN SOMETIME! NO ONE HAS TOUGH INSIDE, AND THERE IS NO ACCIDENT IN MY CAR. THE JEEP COMPASS DESIGN MUST HAVE DEFECT, I SEARCH ONLINE, MANY PEOPLE HAVE SAME PROBLEM! ALSO, COULD NOT PULL UP THE WINDOWS, BUT COULD PULL DOWN THE WINDOW, THE ELECTRICAL SYSTEM HAS DEFECTS.

  • 09/26/2016· UNKNOWN OR OTHER

    WHEN TRAVELING TO A WEDDING FROM DENVER TO FT. COLLINS, THE TRANSMISSION WARNING LIGHT CAME ON AND BEGAN TO LOSE SPEED. I PULLED OVER AND LET SIT FOR ABOUT 10-15 MINUTES, TURNED IT BACK ON AND CONTINUED MY DRIVE. THIS IS THE SECOND TIME THAT IT HAS HAPPENED AND IT SEEMS TO DO IT MORE ON LONG TRIPS AND HOT DAYS. IT'S VERY ANNOYING, ESPECIALLY WHEN TRYING TO GET SOMEWHERE. IS THERE A RECALL ON THIS CAR OR IS THIS SOMETHING THAT WE HAVE TO DEAL WITH? IT APPEARS THERE IS NO CORRECTION TO THE PROBLEM, SO DO I JUST HAVE TO LIVE WITH THE FACT THAT I BOUGHT A "LEMON"! VERY FRUSTRATING.

  • 09/26/2012· ENGINE

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT WHEN DRIVING 70 MPH AT HIGH ALTITUDE, THE VEHICLE WOULD STALLS BUT WHEN DRIVING IN LOWER ALTITUDES IT WOULD NOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN A FEW DAYS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

  • 09/18/2016· POWER TRAIN

    THE TRANSMISSION TEMPERATURE WARNING LIGHT COMES ON AND I COMPLETELY LOST THE ABILITY TO ACCELERATE.LEFT ME SITTING ON SIDE OF HIGHWAY WITH BABY IN THE TRUCK WAS ALMOST REAR-ENDED DUE TO INABILITY TO ACCELERATE OR MOVE VEHICLE UNTIL TRANSMISSION COOLED OFF ONLY 92000 MILES ON TRUCK PLEASE HELP

  • 09/15/2017· SUSPENSION,STRUCTURE

    VEHICLE STARTED MAKING A THUMPING NOISE IN REAR END AND STARTED TO GET WORSE. IT ALSO HAD A HIGH PITCH WHINING NOISE COMING FROM THE REAR END. I HAD JUST REPLACED THE REAR BARRING SO I DIDN'T THINK IT WAS THOSE THAT HAD STARTED TO GO BAD WITHIN 3 MONTHS OF REPLACING THEM. I TOOK IT TO GET LOOKED AT AND THE MECHANIC TOLD ME THE WHOLE REAR END WOULD HAVE TO BE REPLACED BEFORE IT SNAPPED IN HALF WHILE DRIVING DOWN THE ROAD. THE CRADLE ARMS AND EVERYTHING THAT WAS ATTACHED TO IT WAS RUSTED, PITTED AND CRUMBLING IN HIS HANDS. THE FRAME WAS RUSTED COMPLETELY THROUGH. HE TOLD ME I WAS LUCKY I DIDN'T HIT A POT HOLE BECAUSE THAT IS ABOUT ALL IT WOULD HAVE TAKEN TO BREAK IT. THE HUBS AND BARRINGS WERE ALSO RUINED AND NEEDED TO BE REPLACED AFTER INSTALLING THEM LESS THAN A YEAR AGO.

  • 09/15/2017· FUEL/PROPULSION SYSTEM

    MANY OF THESE VEHICLES HAVE A PROBLEM WITH A ROLL OVER VALVE, RECALL NHTSA 12V14200, THE TANK NEEDS TO BE REPLACED. MY VEHICLE HAS THE SAME PROBLEM. IT DOES NOT ALLOW ME TO PUMP GAS PROPERLY DUE TO A DAMAGED ROLLOVER VALVE AS STATED BY MY MECHANIC. HOWEVER, MY VEHICLE IS NOT INCLUDED IN TE RECALL. IT SHOULD BE INCLUDED AND I SHOULDN'T HAVE TO PAY FOR IT. FILES CAN BE UPLOADED BY REQUEST. RESEARCHED THE INTERNET AND MANY OTHER JEEP COMPASS VEHICLES HAVE THE SAME PROBLEM.

  • 09/15/2014· STRUCTURE

    TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE FOOTREST PANEL LOOSENED. AN AUTHORIZED DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 10/28/2014*LJ THE CONSUMER STATED THE FAILURE BEGAN JUST BEFORE 9,000 MILES AND FREQUENTLY OCCURRED UNTIL IT BROKE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 04/23/2015 *JS

  • 09/12/2021· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

    I have had constant problems already reported with this vehicle. The transmission overheats and dies on me or gets sluggish on the highway traffic. Today it completely died on me. After pulling over giving a minute it started back up. Jeep should be ashamed of themselves. So many ppl are reporting this same issue. They need to recall these cheap poorly made transmisdionscthat they already no are faulty. This is the 100th time this vehicle does this while in traffic im terrified to drive to work and have to leave hours early because of this

  • 09/11/2019· AIR BAGS

    THE AIRBAG SENOR LIGHT KEPT POPPING ON AND OFF FOR APPROXIMATELY A WEEK OR TWO. THE DEALERSHIP REPORTED THE FRONT PASSENGER IMPACT SENSOR AND OCCUPANT RESTRAINT CONTROL MODULE NEEDED REPLACED. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH AS OF LATE NOR ANY DAMAGE AND HAS BEEN IN PERFECT WORKING ORDER UNTIL THIS INCIDENT OF THE AIRBAG LIGHT.

  • 09/06/2023· SEATS

    The passenger active restraint headrest exploded spontaneously. The vehicle was not in any accident. I happen to notice one morning that the headrest was deployed due to no known issue. Appears this has happened to numerous other people and not sure why this make/model issue has not come under a manufacturers safety recall.

  • 09/06/2022· ENGINE AND ENGINE COOLING

    The contact owns a 2012 Jeep Compass. The contact stated that previously there was a recall for the catalytic converter and the vehicle was repaired; however, the failure recurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed a failure with the oxygen sensor and threading with the stream sensor of the catalytic converter. The sensors were replaced; however, the vehicle was taken to another dealer for the catalytic converter replacement. The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

  • 09/05/2019· ELECTRICAL SYSTEM,ENGINE

    "TAKATA RECALL" THROTTLE BODY SENSORS. MY TEENAGE DAUGHTER WAS DRIVING MY JEEP AND ALL OF A SUDDEN THE JEEP SLOWED DOWN AND WOULD NOT ACCELERATE AND SHE BARELY HAD ENOUGH TIME TO PULL OVER ON THE SIDE OF A 2 LANE HIGHWAY. SHE BARELY HAD CELL PHONE SIGNAL TO CALL ME TO TELL ME SHE WAS STRANDED. SHE WAS IN A DEAD ZONE BY AIR FORCE BASE AND WAS GOING ABOUT 45MPH DURING HEAVY TRAFFIC HOUR. I'M GLAD SHE WAS UNDERSTOOD SOMETHING WAS WRONG AND QUICKLY PUT ON HAZARD LIGHTS, PULL OVER, AND SHUT OFF THE JEEP. SHE MENTIONED A LIGHTING BOLT LIGHT ON BUT DIDN'T FEEL THE JEEP WAS OVER HEATING. THE BEGINNING OF 2019 I HAD A RECALL FOR THE CATALYTIC CONVERTER EFFICIENCY WHICH I DID GET FIXED AND ABOUT 4 MONTHS LATER (5SEP19) I PURCHASED A NEW THROTTLE BODY SENSOR AND THE LABOR WORK TURNED OUT TO $800. WHY WOULD THIS NOT BE PART OF THE WARRANTY OR RECALL OR IS THIS A CONTINUING ISSUE FOR OTHER JEEPS?

  • 09/04/2014· STRUCTUREFire

    THE REAR BUMPER IS MELTED AROUND THE EXHAUST PIPE AS IF THERE WAS A FIRE. I DRIVE MY 2 CHILDREN IN THIS CAR CONSTANTLY. I BOUGHT THIS CAR A MONTH AGO. I WAS SHOCKED TO DISCOVER THE MELTED PLASTIC BUMPER AND WANT JEEP TO REPAIR IT ALL, EXHAUST PIPE AND BUMPER AND PROBLEM THAT CAUSED THE MELTING, AT NO COST TO ME ASAP. *TR

  • 09/02/2018· SEAT BELTS,ENGINE

    THE VEHICLE JERKS ON ACCELERATION OR LOSES POWER AND THE ENGINE BUCKS AND SPUTTERS WHILE IN MOTION. WHEN ROLLING UP WINDOWS WHILE STATIONARY THE LIGHTS DIM OR ENGINE SPUTTERS. THIS HAS HAPPENED OFF AND ON FOR THE PAST TWO YEARS. ONLY RECENTLY HAS IS SCARED ME BECAUSE I WAS ABOUT TO PULL OUT INTO ONCOMING TRAFFIC. I WAS TOLD BY THE DEALERSHIP IN CHANTILLY, VA THERE IS NOTHING WRONG WITH MY ENGINE. MY PASSENGER SEATBELT GETS STUCK AFTER BEING ENGAGED. I HAD IT REPLACED IN FALL 2012 AT A DEALERSHIP IN WOODBRIDGE, VA. I STILL HAVE THIS ISSUE AND THE NEW DEALERSHIP WILL NOT REPLACE IT BECAUSE IT ALREADY WAS IN 2012.