2012 Hyundai Sonata Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2016· VEHICLE SPEED CONTROL

  THIS VEHICLE HAS SUDDEN UNINTENDED ACCELERATION AS WELL AS CONTINUED ACCELERATION AFTER THE FOOT IS COMPLETELY REMOVED FROM THE PEDAL. I HAVE EXPERIENCED SEVERAL NEAR ACCIDENTS AS A RESULT OF THE PROBLEM WHILE THE VEHICLE WAS IN MOTION. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM, WHICH HAS BEEN REPORTED SEVERAL TIMES OVER THE LIFE OF THE VEHICLE AND STILL HAS NOT BEEN FIXED.

• 12/27/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/20/2016· POWER TRAIN

  DROVE VEHICLE ON INTERSTATE 405 SOUTHBOUND AT 60 MPH AND ERROR MESSAGE APPEARED THAT THERE WAS A HYBRID SYSTEM FAILURE. SAFELY STOP AND DO NOT DRIVE. TOWED TO HYUNDAI DEALERSHIP WHO DETERMINED FROM ERROR CODES THAT THE POWER TRAIN FAILED AT 63K MILES. HYUNDAI HAD TO REPLACE THE TRANSMISSION.

• 12/18/2017· ENGINE

  WHILE DRIVING ON THE INTERSTATE AT NORMAL SPEED, A SUDDEN AND CATASTROPHIC ENGINE FAILURE OCCURRED WITHOUT WARNING OR PREVIOUS ENGINE TROUBLE. SUDDENLY A WARNING SOUNDED AND DISPLAYED, "HYBRID SYSTEM WARNING, STOP IMMEDIATELY, DO NOT DRIVE". CAR WAS TOWED TO A DEALERSHIP AND GAS ENGINE WAS "LOCKED UP". THIS OCCURRED SUDDENLY AND CREATED A SEVERE DANGER TO THE OPERATOR (MY WIFE) AS SHE IN THE CENTER LANE OF 3 DURING RUSH HOUR. THIS SUDDEN ENGINE FAILURE WAS VERY SIMILAR TO THOSE DESCRIBED AS COVERED IN THE 2011-2014 SAFETY RECALL INVOLVING THE 2.4L ENGINES IN THE BASE SONATAS AND THAT IS THE ENGINE IN MY CAR (WITH THE ADDITIONAL HYBRID ELECTRIC MOTOR). I HAVE REACHED OUT TO HYUNDAI FOR ASSISTANCE AND THEY HAVE REFUSED SITING THE WARRANTY LIMIT OF 100,000 MILES. WE HAVE 109,123 ON THE CAR. I AM REQUESTING THAT THE RECALL ALSO BE APPLIED TO THE HYBRID MODELS. I AM IN THE PROCESS OF DOCUMENTING THE MAINTENANCE HISTORY AND WILL SUPPLEMENT THIS COMPLAINT AS NEEDED.

• 12/16/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  WHILE TRYING TO ACCELERATE AT FREEWAY SPEEDS (50-60MPH), THE "ECO GUAGE" REVS UP BUT THE CAR WILL NOT ACCELERATE - SLOWS DOWN IN THE MIDDLE OF TRAFFIC. THE OIL PRESSURE WARNING LAMP FLICKERS ON AND OFF AS WELL. AFTER THE CAR IS STOPPED AND TURNED OFF, THE CAR FUNCTIONS NORMALLY. MECHANICS ARE UNABLE TO RETRIEVE ANY CODES FROM THE SYSTEM. THE CAR HAS INTERMITTANTLY DROPPED INTO THIS MODE AT LEAST 10 TIMES SINCE WE FIRST EXPERIENCED THE PROBLEM IN JULY 2018. THE PROBLEM OCCURS AT FREEWAY SPEEDS CAUSING THE CAR TO RAPIDLY DECELERATE IN FAST MOVING TRAFFIC WITH NO ADVANCE WARNINGS. THIS SITUATION REQUIRES IMMEDIATE EVASIVE ACTION TO REMOVE THE CAR FROM HIGH SPEED TRAFFIC LANES SO IT CAN BE SHUT DOWN AND TOWED TO THE HYUNDAI DEALER. MY WIFE AND I CONSIDER THIS A LIFE-THREATENING SITUATION AS IT HAS OCCURRED IN PLACES SUCH AS THE BAY BRIDGE (WITH NO SHOULDER) AND A LENGTHY UNDERWATER TUNNEL (AGAIN WITH NO SHOULDER). WE HAVE TAKEN IT TO THE HYUNDAI DEALER SERVICE SHOP FOUR TIMES. THEY HAVE REPLICATED THE PROBLEM AND HAVE TRIED VARIOUS REPAIRS - REPLACE TRANSMISSION OIL PUMP, REPLACE INHIBITOR SWITCH, INSTALL NEW AUXILLIARY BATTERY, AND - FINALLY - REPLACING THE TRANSMISSION. EVEN AFTER THE TRANSMISSION REPLACEMENT, THE CAR SHUT DOWN WHILE THE MECHANIC WAS TEST DRIVING IT AND PROVIDED A CODE TO REPLACE THE CRANKSHAFT POSITION SENSOR. THE MECHANICS STILL ARE NOT CERTAIN THEY HAVE FIXED THE PROBLEM. IT APPEARS AS IF HYUNDAI IS AWARE OF THE PROBLEM AS THEIR TECHNICAL SUPPORT STAFF HAVE A PROTOCOL FOR REPAIRING THE CAR. GIVEN THE INTERMITTANT NATURE OF THE PROBLEM, THE FACT THAT IT OCCURS AT HIGH SPEEDS, AND THE POTENTIAL DANGER OF HAVING YOUR CAR RAPIDLY DECELERATE ON BUSY FREEWAYS, I THINK THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY HYUNDAI. ATTACHED IS THE ORIGINAL SERVICE RECORD THAT DESCRIBES THE PROBLEM (DATE 8/6/18). THE MOST RECENT OCCURRENCE WAS 11/27/18.

• 12/14/2020· ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT UPON START OF THE VEHICLE AS WELL AS UPON ACCELERATION, HE HAD HEARD AN ABNORMAL FLUTTERING NOISE EMIT FROM THE ENGINE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO ST. CHARLES HYUNDAI (5701 VETERANS MEMORIAL PKWY, ST PETERS, MO 63376) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DANGEROUS TO DRIVE AND THAT THE ENGINE COULD POSSIBLY LOCK UP WHILE DRIVING. THE DEALER GAVE THE CONTACT A LOANER VEHICLE WHILE THEY ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/13/2012· ENGINE AND ENGINE COOLING,POWER TRAIN,UNKNOWN OR OTHER

  WHILE SLOWLY MOVING DOWNHILL, ON THE FREEWAY, DURING RUSH HOUR TRAFFIC, I ATTEMPTED TO CHANGE LANES AND ACCELERATED QUICKLY. THE SWITCH FROM HYBRID TO GAS ENGINE INTERFACE ONLY CAUSED THE ENGINE TO REV (INCREASE RPM) WITHOUT ANY GEAR BEING ENGAGED. I QUICKLY LET OFF THE PEDDLE AND DEPRESSED IT AGAIN. IT THEN ENGAGED THE TRANSMISSION, NARROWLY AVERTING AN ACCIDENT. THIS HAS HAPPENED 5-6 TIMES SINCE PURCHASING THIS CAR WHEN TRAVELING SLOWLY AND THEN TRYING TO GET A BURST FROM THE GAS ENGINE. I SPOKE WITH THE DEALERSHIP, AND TOOK IT IN FOR A CHECK PER THEIR RECOMMENDATION. THEY FOUND NOTHING AND COULD NOT REPRODUCE IT, ALTHOUGH THEY DID NOT TRY THE SAME CIRCUMSTANCE. THEY ONLY ATTEMPTED TO STOP AND ACCELERATE AT WHICH I SAID THEY WOULDN'T GET IT TO HAPPEN THAT WAY.

• 12/12/2017· ENGINE

  WHILE DRIVING THE VEHICLE ON SIDE STREET WE HEARD A KNOCKING NOISE. WE HAD OUR CAR TOWED TO LOCAL MECHANIC WHERE THEY DIAGNOSED ENGINE ROD FAILURE. CAR WAS WELL MAINTAINED WITH OIL CHANGES. OIL AND CLEAN AND FULL WHEN ERROR OCCURRED. NO WARNING LIGHTS OR CHECK ENGINE LIGHT EVER ALERTED. HAD VEHICLE TOWED TO ROMERO HYUNDAI WAS PURCHASED. THEY CONFIRMED DIAGNOSIS AND ADVISED TO CALL CUSTOMER CARE AS THE VEHICLE PREVIOUSLY HAD 10 VISITS TO DEALERSHIP FOR OTHER FAILURES. OVER THE LAST MONTH CUSTOMER CARE HAS NOT BEEN ABLE TO ASSIST.

• 12/08/2018· POWER TRAIN

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

• 12/05/2012· ELECTRICAL SYSTEM

  PULLING INTO TRAFFIC THE CAR QUIT, LEAVING ME STARRING DOWN THE ONCOMING TRAFFIC. I WAS ABLE TO COAST TO THE SIDE AND GET IT RESTARTED. THIS HAPPENED TWICE DURING THE SAME DAY. IT WILL ALSO ONLY CHARGE THE BATTERIES TO 50%, AND SOMETIME THE CAR WON'T OPERATE ON ONLY BATTERY POWER. THIS IS A POTENTIAL VERY SERIOUS ITEM THEY NEED TO ADDRESS, OR START RETURNING MONEY TO THE OWNERS. I WILL NOT DRIVE THE CAR UNTIL THIS IS FIXED. IT IS A DANGEROUS CAR, NEVER KNOWING WHEN IT WILL QUIT. I HAVE SINCE DISCOVERED THIS IS A COMMON PROBLEM WITH THE SONATA HYBRID. *TR

• 12/04/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

  AFTER I EXITED THE FREEWAY WHILE TRAVELING TO MY MOTHERS ON THANKSGIVING DAY I WAS STOPPED AT A LIGHT TO TURN LEFT ONTO A STREET AND WHEN I TRIED TO GO THE CAR WOULD NOT MOVE I HAD TO PUSH THE GAS PEDDLE ALL THE WAY DOWN AND WHEN IT FINALLY WENT IT JUMPED/JERKED REALLY BAD WHICH ALMOST CAUSED ME TO HIT THE CAR IN FRONT OF ME AND AFTER THAT IT WAS GOING REALLY SLOW. 2 DAYS PRIOR THE CAR WAS LAGGING WHILE SLOWING DOWN TO BREAK SEEMED LIKE THE SYSTEM WASN'T READING THAT I WANT TO SLOW DOWN AND STOP WHICH AGAIN ALMOST CAUSED ME TO HAVE AN ACCIDENT. THIS CAR IS A SAFETY HAZARD AND I ONLY HAVE 61,000 MILES AND I ONLY HAD THE CAR FOR 9 MONTHS. I WAS TOLD IT WAS THE TRANSMISSION AND THE CAR IS STILL IN THE SHOP TRYING TO FIGURE OUT WHAT IS WRONG.

• 12/02/2018· ELECTRICAL SYSTEM

  TAKATA RECALL: I HAVE A 2012 HYUNDAI SONATA 2.0T SE AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD WITH NO WARNING AND WOULD NOT START BACK. NOW MY EPS, OIL, MIL, BATTERY LIGHT ATE ON AND CAR WILL NOT CRANK. I WAS DRIVING UP TROY HIGHWAY IN MONTGOMERY AL WHEN MY CAR BEGIN TO SLOW DOWN AND CUT OFF. IT DID MAKE A CLUNK NOISE BEFORE IT SHUT OFF.. THERE WASN'T ANY FIRE BUT ENGINE WILL NOT START AND JUST HAD OIL CHANGE ON FRIDAY.

• 12/02/2014· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  THIS PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE DURING THE LAST 6 MONTHS. WHILE DRIVING OR STOPPED AT A LIGHT, THE VEHICLE HAS SUDDEN UNEXPLAINED ACCELERATION. THE ACCELERATION HAPPENS WITH OR WITHOUT THE FOOT ON THE GAS. WHEN IN DRIVE, THE DRIVER CAN REMOVE HIS FOOT FROM THE GAS AND THE VEHICLE CONTINUES TO ACCELERATE AND PICK UP SPEED. THE CONDITION IS EXTREMELY HAZARDOUS AND WARRANTS FURTHER INVESTIGATION. *JS

• 12/01/2015· VEHICLE SPEED CONTROL

  WHILE ON CRUISE CONTROL AT 68MPH I WAS GOING DOWN A SMALL HILL & MY CAR SUDDENLY ACCELERATED FROM 68MPH TO 82MPH AT WHICH POINT I DISENGAGED MY CRUISE CONTROL & THE CAR DECELERATED . I NOTED THE MILEAGE & TOOK THE CAR TO HYUNDAI. THEY FOUND NO ABNORMAL EVENT IN THE COMPUTER LOG.THIS BEGS THE ISSUE THAT I DID HAVE THIS EVENT OCCUR. I HAD THE COMPUTE MICROCODE UPGRADED TO THE LAST REV EARLIER THIS YEAR.

• 11/29/2017· ELECTRICAL SYSTEM

  HYBRID SYSTEM WARNING, CHECK CHARGING SYSTEM

• 11/28/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the Check Brakes and Hybrid System Warning: Safely Stop and Do Not Drive messages were displayed. The brakes then made a grinding sound while the brake pedal was depressed. Additionally, the vehicle lost motive power while driving. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was diagnosed with a faulty HCU (Hybrid Control Unit) and AHB (Active Hydraulic Boost). The dealer retrieved DTC Codes: P1886 (Inappropriate and Low SOC) and C1237: (Primary Pressure Sensor Signal). The dealer replaced the oil valve gasket and recalibrated the brakes. The manufacturer was made aware of the failure. The failure mileage was approximately 113,340. VIN tool confirms parts not available.

• 11/19/2013· VISIBILITY/WIPER

  GLASS PARTITION LOCATED BETWEEN WINDSHIELD AND SUNROOF SHATTERED AFTER BEING HIT BY A SMALL PEBBLE WHILE DRIVING ON INTERSTATE. *TR

• 11/16/2021· UNKNOWN OR OTHER

  While driving all the dashboard lights come on and a beeping noise starts. On my dash is says "hybrid check system warning" Pull over safely and do not drive. This problem has sporadically been happening, but it seems to be more frequent now. As of this moment it has been on the side of the road due to this problem. It usually starts after about 10 minutes, but this time it will not start. When I Googled this problem, I saw this type of problem goes back to 2012 when the car came out to buy and it has affected numerous people with this year model car. Everytime I take it to my local Hyundai dealership of course they tell me nothing is wrong with it. Well apparently there is something wrong or it would not be on the side of the road not starting.

• 11/12/2021· ENGINE

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving 45-50 MPH, the vehicle started making an abnormal beeping sound. The contact stated that the check engine warning light and several other unknown warning lights illuminated, and the vehicle began to stall. The contact stated that she pulled into a parking lot, parked, and turned off the vehicle. The next day the vehicle was towed to the dealer who diagnosed that the system hybrid module needed to be updated. The contact stated that the system hybrid module was updated; however, the failure reoccurred while driving. The warning message "Hybrid system Warning; Safely Stop and Do Not Drive", and the brake warning light and an unknown warning light illuminated. The contact also stated that the vehicle made an abnormal grinding sound. The dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 99,612.

• 11/10/2015· ELECTRICAL SYSTEM

  AFTER THE 6TH OR 7TH TIME THE CAR IS STARTED, THERE IS NO RADIO SOUND. I HAVE TO TURN THE CAR OFF THEN BACK ON 5 OR 6 TIMES TO GET THE RADIO TO ENGAGE. THIS HAPPENS REGULARLY, STARTING A FEW MONTHS AFTER I BOUGHT THE CAR, WHICH WAS BRAND NEW.

• 11/06/2018· ELECTRICAL SYSTEM,SERVICE BRAKES

  WAS BACKING OUT OF THE DRIVEWAY AND THE CHECK BRAKE WARNING STARTED GOING OFF. THE BRAKE PEDAL WENT TO THE FLOOR. THE WHOLE SYSTEM OF THE CAR SHUT DOWN. MY HYDRAULIC UNIT FAILED AND THEY WILL NOT COVER IT UNDER WARRANTY. THANK GOD I WASN'T DRIVING WHEN THIS HAPPENED.

• 11/06/2013· POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

  PURCHASED NEW IN MAR. 2013, NOT OUR FIRST HYBRID. CAR BEGAN TO HAVE SHUDDER/JERKY/ROUGH TAKE OFF FROM MORNING START AND FIRST STOP SIGN AT END OF STREET. THIS BECAME MORE OFTEN AND WORSENED. ONE MORNING LEFT CURB AS USUAL, BRAKES LOCKED UP AT STOP SIGN AND WARNING LIGHT ON DASH FOR BRAKE PROBLEM. WAS ABLE TO BACK CAR BACK INTO CURB SPOT AND HAD TOWED TO DEALERSHIP. DATE GIVEN WAS ABOUT THE TOWING DATE. CAR WAS IN SHOP AROUND THREE WEEKS DUE TO NEEDING NEW BRAKE MODULE OR SOMETHING THAT WAS LEAKING INTERNALLY INSIDE BRAKE UNIT FROM FACTORY. CAR ALSO HAD ISSUE TO WERE THE BATTERY WOULD NOT CHARGE PROPERLY. WORKED CORRECTLY WHEN PURCHASED BUT THEN WOULD NOT CHARGE PAST 50% AND USUALLY LESS THAN. REPAIRS MADE AND LOTS OF UPDATES AND SENSOR ADJUSTMENTS AND WE WERE GIVEN CAR BACK. SADLY IT ONLY LASTED A FEW MONTHS AND HAD TO BE TOWED AGAIN. LATE AUG, EARLY SEPT, THE CAR STARTED TO JERK AT TAKE OFF AGAIN. I TRIED JUST SITTING AT CURB FOR AWHILE AFTER STARTING CAR TO LET SENSORS WARM UP. THIS SEEMED TO HELP FOR SHORT TIME. PROBLEM WORSENED AGAIN UNTIL WIFE COMPLAINED. I DROVE FULL TIME AND IT HAD GOTTEN WORSE TO BAD AND ALL THE TIME. BAD ACCELERATION, LIKE BRAKES NOT LETTING OFF. LAST STRAW! NOV 1ST 2013, CAR JERKED AND SHUDDERED AT TAKE OFF, BRAKES LOCKED UP SOLID AT STOP SIGN, LOCKED UP AGAIN AT SECOND STOP SIGN, ENTERING TRAFFIC TO GET BACK HOME ... CAR STOPPED DEAD IN MIDDLE OF LEFT HAND TURN IN MIDDLE OF HIGHWAY!! FULLY LOADED LOG TRUCK COMING AT ME PASSENGER SIDE. TOOK 2-3 HARD STOMPS ON ACCELERATOR PEDDLE TO GET CAR MOVING, GAS ENGINE FINALLY REVVED HIGH BUT CAR JUST CRAWLED FORWARD!!! THANKFULLY THE TRUCK HAD STARTED BRAKING AS SOON AS HE SAW CAR HESITATE IN STREET AND CAR CRAWLED FORWARD ENOUGH THAT I DID NOT GET HIT. BUT THAT GRILL FILLED THE ENTIRE PASSENGER WINDOW. CAR TOWED TO SHOP AGAIN ON MON 4TH AM. CALLED ON 5TH, HUGE SOFTWARE UPDATE, BUT NO GUARANTY !?!?? *TR

• 10/31/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT STATED THAT THE VEHICLE HAD RECEIVED AN OIL CHANGE A WEEK PRIOR TO THE FAILURE. THE VEHICLE WAS THEN TOWED TO JIM BURKE AUTOMOTIVE (1301 5TH AVE N, BIRMINGHAM, AL 35203, (205) 549-9387) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, LESS THAN A YEAR AFTER THE ENGINE WAS REPLACED THE FAILURE RECURRED. THE CONTACT STATED THAT CURRENTLY THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE ENGINE WAS SCHEDULED TO BE REPLACED FOR A SECOND TIME IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

• 10/28/2014· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEMFire

  THE CAR WAS AT A STOP LIGHT AND BURST INTO FLAMES, ALL OF THE SONATAS HAVE THIS PROBLEM, ALL SONATAS WILL AT THE LEAST BURN UP THE ENGINES, TRANSMISSIONS, OR BATTERIES DUE TO THIS PROBLEM. OUT OF 35 SONATAS TESTED 35 HAD THIS PROBLEM. CONTACTED HYUNDAI USA, HYUNDAI FULLERTON, HYUNDAI CONSUMER COMPLAINT LINE AND THEY REFUSE TO DO ANYTHING ABOUT IT . EVERY SONATA HYBIRD IN THE WORLD, (TO THE BEST OF MY KNOWLEDGE) WILL BURN UP THE ENGINE, TRANSMISSION, OR LITHIUM BATTERIES (WHICH WILL CATCH FIRE) BETWEEN 70,000 &120,000 MILES, HYUNDAI WILL NOT WARRANTY THE FAILURE, THIS IS CAUSED BY A MANUFACTURE DEFECT.. A PART IN THE COOLING SYSTEM WILL DISINTEGRATE AND CRUMBLE APART LIKE A WET COOKIE, THEN YOU WILL HAVE A 3/4" HOSE COMING OFF THE WATER PUMP PUMPING ALL THE WATER OUT OF THE COOLING SYSTEM, WITH LESS THEN A GALLON OF COOLANT THIS WILL TAKE 2 SECONDS, EVERYTHING WILL OVERHEAT AND YOU CAN THROW THAT CAR AWAY, A NEW ENGINE IS $7,000.00 A TRANSMISSION, $6,000.00 LITHIUM BATTERIES $10,000.00 ALL PRICES DO NOT INCLUDE INSTALLATION.. *TR

• 10/25/2015· ENGINE

  WHILE DRIVING IT DOWN THE STREET STARTED TO HESITATE FREQUENTLY WHILE DRIVING THEN HEARD A LOUD CLANKING SOUND WHICH CONTINUED ON WHILE DRIVING IT TO DEALER. DEALER LOOKED AT IT AND WE WERE TOLD THE MOTOR HAD GONE OUT AND NEEDED TO BE REPLACED! THEY ALSO SAID WE HAD TO PAY FOR IT BECAUSE THEY SAID OUR OIL CHANGES WERE NOT APPROVED! ONCE WE GOT THE PAPER WORK BACK THEY QUOTED THEY FOUND OIL BUILD UP AND LARGE CHUNKS OF METAL THROUGHOUT THE ENGINE THAT HAS CONTAMINATED THE VALVE TRAIN. THEY HAD TO REPLACE ENGINE, CYLINDER HEAD, VALVE, VALVE SPRING, CAMSHAFTS ,GASKETS! NOW THEY ARE ISSUING A RECALL ON HYUNDAI SONATAS FOR THIS EXACT PROBLEM , BUT THEY ARE ALSO SAYING OUR CAR IS NOT INCLUDED IN THE RECALL EVEN THOUGH WHAT THEY FIXED IS THE EXACT PROBLEM THAT IS LISTED ON THE RECALL. IT TOOK THEM ALMOST 2 MONTHS TO HAVE OUR CAR IN THE SHOP BECAUSE THEY COULDN'T FIND THE PARTS NEEDED TO FIX THE ENGINE!!!!

• 10/22/2018· UNKNOWN OR OTHER

  MY CAR LOOSES ACCELERATION IN THE MIDDLE OF THE WAY ESPECIALLY ON HIGHWAY. IT HAPPENS FIR MULTIPLE TIMES.

• 10/22/2014· POWER TRAIN

  RECENTLY MY HYBRID SONATA CAR WOULD NOT PICKUP SPEED ESPECIALLY BETWEEN 10 AND 40 MILES PER HOUR. IT WOULD ALSO BADLY JERK WHILE TRYING TO ACCELERATE OR MAKE HIGH PITCH SOUND WITHOUT PICKING UP SPEED. I HAD TO PULL TO THE SIDE OF THE ROAD COUPLE OF TIMES AND BIT SCARED IN DRIVING IT. HAD THE CAR TOWED TO THE DEALER. THE DEALER AFTER LOOKING AT THE ISSUE AGREED TO COMPLETELY REPLACE THE TRANSMISSION WITH THE REFURBISHED (FROM HYUNDAI) TRANSMISSION :(. *TR

• 10/16/2019· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING, THE TRANSMISSION FAILED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BOB BRADY HYUNDAI (4025 E BOY RD, DECATUR, IL 62526, (217) 876-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN APPROXIMATELY SEVEN TIMES TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY REPLACED THE ELECTRICAL COMPONENT AND THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *DT *TP

• 10/16/2017· POWER TRAIN

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE CORRECT GEAR AFTER IT WAS SHIFTED INTO REVERSE. THE VEHICLE ALSO JERKED IN THE OPPOSITE DIRECTION IT WAS SHIFTED. THE FAILURE OCCURRED WITHOUT WARNING. NORM REEVES HYUNDAI SUPERSTORE (18900 STUDEBAKER ROAD CERRITOS, CA) WAS CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

• 10/15/2018· ENGINE

  ENGINE SHOOK AND ENGINE SEIZED ON A BUSY 65 MPH HIGHWAY. . WARNING LIGHT CAME ON TO PULL OVER AND NOT DRIVE. CAR WAS TOWED TO NEAREST HYUNDAI DEALER. HAS BEEN AT SERVICE DEPT AWAITING A NEW ENGINE FOR 3 MONTHS. THIS VEHICLE WAS NOT PART OF AN ENGINE RECALL, YET HYUNDAI ALWAYS CLAIMS IN MEDIA REPORTS THAT THE AFFECTED VEHICLES HAVE BEEN RECALLED. THIS VEHICLE IS A HYBRID AND HYUNDAI NEEDS TO RECALL THESE CARS AS WELL, BECAUSE THE ENGINE IS HAVING THE SAME EXACT ISSUE!

• 10/13/2020· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING TO STOP THE VEHICLE DO NOT DRIVE. THE VEHICLE WAS TAKEN TO CLAY COOLEY HYUNDAI OF MESQUITE (16230 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS DIAGNOSED THAT THE FUEL PUMP THAT GO TO THE TRANSMISSION FAILED AND WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PICKED UP AT THE DEALER AND WHILE LEAVING THE DEALER, THE VEHICLE STALLED. NO WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

• 10/10/2017· FUEL/PROPULSION SYSTEM

  THE PROBLEM OCCURRED AT A STOPLIGHT MIDWAY THROUGH MY TRIP HOME FROM OUT OF STATE. THE CAR STARTED "CHUGGING" LIKE IT WAS NOT GETTING GAS AND HESITATED. SOON AFTER THE CHECK ENGINE LIGHT CAME ON AND WE HAD TO EXIT THE HIGHWAY AND PULL OFF TO GET IT CHECKED. THE AUTO PARTS STORE CODE READER CAME UP WITH A FUEL PUMP OR FUEL FILTER PROBLEM. WE WERE DIRECTED TO THE CLOSEST AUTO REPAIR SHOP AS OUR CAR WAS UNSAFE TO KEEP DRIVING. WE HAD TO PURCHASE A NEW HIGH PRESSURE FUEL FILTER FOR OUR CAR. $577 FOR PART, TOTAL BILL $734. THE DEALERSHIP SAYS THIS IS ONLY COVERED FOR 5 YEARS/60 MILES. MY KIDS IS 5 YEARS/3 MONTHS AND 93000 MILES. THE DEALERSHIP AND SHOP STATE THEY ARE REPAIRING MORE AND MORE OF THESE. I FEEL THIS PART SHOULD BE RECALLED AND I SHOULD BE REIMBURSED FOR THE REPAIR.

• 10/09/2018· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  FIRST INCIDENT, SUNDAY, SEPTEMBER 9, 2018. WHILE DRIVING, CAR SUDDENLY FLASHED WARNING LIGHTS, WITH MESSAGE PERTAINING TO THE BATTERY. CAR DECELERATED EXTREMELY RAPIDLY AND BECAME HARDER TO STEER. PULLED CAR OVER OUT OF STREET AS IT LOST POWER. IT STOPPED. LIGHTS REMAINED ON. TURNED CAR OFF AND THEN TURNED IT BACK ON. IT CRANKED UP AND COULD BE DRIVEN AS IF THE INCIDENT NEVER HAPPENED. THERE WERE NO WARNING LIGHTS OR WARNING MESSAGE WHEN THE CAR WAS RESTARTED. SECOND INCIDENT, MONDAY, SEPTEMBER 10, 2018. WHILE DRIVING THE CAR TO THE DEALERSHIP FOR DIAGNOSIS OF THE PROBLEM, THE CAR SUDDENLY LOST POWER AGAIN, THE WARNING LIGHTS FLASHED AGAIN, AND AGAIN IT BECAME HARD TO STEER. THIS TIME DRIVER WAS NOT ABLE TO PULL THE CAR OVER; IT STOPPED IN THE STREET. DRIVER TURNED THE CAR OFF, THEN TURNED IT BACK ON AND DROVE TO THE NEAREST SERVICE STATION. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP STATED THE VEHICLE DID NOT REGISTER ANY CODE THAT THEY COULD DETECT. THEY HAD A TECHNICIAN DRIVE IT FROM WORK TO HOME EACH DAY AND THE VEHICLE NEVER GAVE ANY PROBLEM. THEY COULD NOT FIND ANY PROBLEM AT ALL WITH THE VEHICLE THAT REQUIRED SERVICE OR REPAIR. VEHICLE WAS PICKED UP ON SATURDAY, SEPTEMBER 16, 2018. THE DEALERSHIP WAIVED THE DIAGNOSTIC FEE SINCE THEY WERE NOT ABLE TO DIAGNOSIS A PROBLEM. THE VEHICLE HAS BEEN TRADED-IN. THE ISSUE WAS REPORTED TO HYUNDAI MOTOR CORPORATION.

• 10/08/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

• 09/30/2013· SERVICE BRAKES

  VEHICLE WILL NOT START. FLASHING "CHECK BRAKES" .NO FOOT BRAKE PRESSURE. WITH THE HOOD UP CAN DETECT A MOTOR PUMPING INTERMITTENTLY WHICH I THINK IS THE BRAKE POWER UNIT. CAR HAS NOT BEEN DRIVEN FOR ABOUT A MONTH. NO FLUIDS ON THE GROUND. *TR

• 09/28/2016· ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE DRIVING 55 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000.

• 09/26/2017· ENGINE

  I LOVED MY HYUNDAI RIGHT UP UNTIL IT DIED ON ME WHILE DRIVING ON I26 TOWARD COLUMBIA SC. $150 TOW TO THE DEALER IN COLUMBIA TO LEARN I HAD ENGINE FAILURE. GIVEN I HAD THE OIL CHANGED AT MY DEALER IN ATLANTA BEFORE LEAVING, THIS WAS A TOTAL SHOCK. THE SERVICE ADVISOR (RYAN) LETS ME KNOW THIS HAPPENS BUT THERE IS A RECALL. HYUNDAI WILL TAKE CARE OF ME. ONLY MY CAR ISN'T COVERED BY THE RECALL. NO PROBLEM, HE SAYS, I'LL JUST PUT IN A CLAIM. SINCE YOU HAVE THE EXACT SYMPTOMS AS THE RECALL CARS, WE'VE HAD HYUNDAI FIX THEM VIA A CLAIM. SINCE I HAD 101053 MILES AND THE WARRANTY IS UP AT 100K, HYUNDAI INFORMS ME I AM DENIED.

• 09/26/2014· VEHICLE SPEED CONTROL

  GAS PEDAL ON CAR STICKS AND STAYS IN ACCELERATION INCREASING SPEED. HAVE TO MANUALLY PULL GAS PEDAL BACK UP FROM BEHIND PEDAL. TOOK TO DEALER TO INSPECT SINCE THEY HAVEN'T BEEN ABLE TO DUPLICATE ISSUE DID NOT FIX AND IF THERE WAS AN ISSUE IT WOULDN'T BE COVERED UNDER ANY WARRANTY? *TR

• 09/24/2024· LATCHES/LOCKS/LINKAGES

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.

• 09/24/2015· WHEELS

  TWO AND A HALF YEARS AGO I LEASED A SONATA HYBRID FROM BROADWAY AUTOMOTIVE IN GREEN BAY, WISCONSIN. I LEASED THE CAR TO INCLUDE 18,000 MILES PER YEAR FOR A TOTAL OF 3 YEARS, I.E. 54,000 TOTAL MILES. I WAS NEVER TOLD BY THE SALES PERSON OR THE SALES MANAGER THAT THE TIRES ON THE CAR WERE NOT MEANT FOR WISCONSIN WINTERS OR THAT THEY ONLY HAD A 30,000 MILE LIFE OR THAT THEY WERE MEANT FOR THE CALIFORNIA CLIMATE. THIS CAR HANDLES TERRIBLY IN THE WINTER MONTHS, SLIPPING WITH LITTLE TRACTION WHENEVER THERE IS SNOW ON THE ROADS. I WAS RECENTLY TOLD I HAVE TO REPLACE THE TIRES BEFORE THE END OF MY LEASE. BEING LEASED A VEHICLE BY A DEALERSHIP THAT KNEW THAT THE TIRES ON IT WERE INFERIOR FOR THE AMOUNT OF MILES I WAS GOING TO BE PUTTING ON THE VEHICLE IS JUST PLAIN DISHONEST AND IN THIS CASE DANGEROUS. THE TIRES PUT ON A VEHICLE SHOULD MATCH THE CLIMATE THE CAR IS SOLD IN. IN ADDITION, THE TIRES OF A LEASED VEHICLE SHOULD EQUAL OR EXCEED THE LEASE MILEAGE.

• 09/22/2022· ENGINE AND ENGINE COOLING

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 50 MPH, the brake pedal was depressed and the vehicle began to stall. The contact stated that the accelerator pedal was then depressed but the vehicle would not accelerate as needed. The contact stated that the check engine warning light and the hybrid engine warning message was displayed and advised the driver to “Safely Stop and Do Not Drive” the vehicle. The contact pulled over and turned off the vehicle. The vehicle was restarted and the contact parked the vehicle in a parking lot and turned off the vehicle and waited for a while. The contact then restarted the vehicle and the check engine warning light remained illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 130,000.

• 09/20/2018· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED AND THE "HYBRID PULL OVER SOON" WARNING INDICATOR FLASHED. THE VEHICLE STALLED AND WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. THE DEALER (DICKSMITH HYUNDAI, 781 CONGAREE RD, GREENVILLE, SC 29607) INDICATED THAT THE MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALL CAMPAIGNS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 09/18/2018· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE WHILE DRIVING APPROXIMATELY 55 MPH. IN ADDITION, THE CHARGING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION HYUNDAI MALL OF GEORGIA (LOCATED AT 3445 BUFORD DR, BUFORD, GA) WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

• 09/18/2018· AIR BAGS,SEAT BELTS

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V137000 (AIR BAGS, SEAT BELTS) AND 17V617000 (SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CENTRAL VALLEY HYUNDAI, 4620 MCHENRY AVENUE, MODESTO, CA 95356) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 09/15/2014· STRUCTURE,SEATS,ENGINEFire

  WE WERE TRAVELING DOWN HIGHWAY 125 WHEN MY 2012 HYUNDAI SONATA HYBRID CAUGHT ON FIRE. IT COMPLETELY BURNED TO THE GROUND. WE HAD ABOUT 5 SECONDS TO JUMP OUT OF CAR. ALL 4 OCCUPANTS GOT OUT OF CAR THANK YOU GOD. *TR

• 09/12/2018· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA HYBRID. WHILE THE VEHICLE WAS IN REVERSE, IT JERKED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE REAR END. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND THEN ACCELERATED INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

• 09/05/2014· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  BACK UP CAMERA TAKES 10 TO 15 SECONDS BEFORE COMING ON (AVERAGE 12 SECONDS), AUDIO ON RADIO, CD PLAYER AND IPHONE MUSIC GOES OUT OCCASIONALLY, GPS HAS FAILED TO OPERATE ON OCCASION. *TR

• 09/04/2025· ENGINEFire

  The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.

• 09/03/2021· ENGINE

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, there was an intermittent knocking sound coming from the engine. There was no warning light illuminated. A few months later, the engine began to overheat while driving at various speeds and a message stating "Do Not Drive, Please Pull Over" appeared on the instrument panel. The contact had the vehicle towed to a dealer where she was informed that she needed an engine replacement. The contact then had the vehicle towed an independent mechanic for a second opinion and he discovered that the engine was cracked, and that water had leaked into cylinder #2. The mechanic then informed her t that the vehicle had been placed under NHTSA Campaign Number: 20V746000 (Engine) and referred her to another dealer. The contact had the vehicle towed to Five Star Hyundai of Macon (3010 Riverside Dr, Macon, GA 31210) where they attempted to perform the recall but was unsuccessful since coolant had leaked into all the cylinders. The manufacturer was notified of the failure and she was provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 106,000.

• 09/01/2022· SERVICE BRAKES

  The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at various speeds, the brake pedal was depressed; however, the vehicle failed to stop. The contact stated that he heard a grinding sound in the wheels. The contact stated that the Hybrid System and brake warning lights were illuminated. The vehicle was taken to an independent mechanic where the brake pads, rotors, and calipers were replaced; however, the failure recurred. The vehicle was taken to several independent mechanics however, the failure could not be duplicated. The dealer was notified of the failure and an appointment was scheduled for October. The manufacturer was not notified of the failure. The failure mileage was 204,900.