crashtest

2012 / Hyundai

2012 Hyundai Santa FE

3/5

Overall rating (best variant)

Safety ratings

2012 Hyundai Santa Fe SUV AWD

3/5Overall
4/5Frontal crash
2/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 1★Rollover risk: 16.9%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Hyundai Santa Fe SUV FWD

3/5Overall
4/5Frontal crash
2/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 4★Frontal, passenger: 4★Side, driver: 5★Side, rear passenger: 1★Rollover risk: 17.4%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

Crash test #1NHTSA test 7570

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 As Delivered Right Front 3-4 View of Test Vehicle.jpgNo. 002 As Delivered Left Rear 3-4 View of Test Vehicle.jpgNo. 003 Pre-Test Frontal View of Test Vehicle.jpgNo. 004 Post-Test Frontal View of Test Vehicle.jpgNo. 005 Pre-Test Left Front 3-4 View of Test Vehicle.jpgNo. 006 Post-Test Left Front 3-4 View of Test Vehicle.jpgNo. 007 Pre-Test Left Side View of Test Vehicle.jpgNo. 008 Post-Test Left Side View of Test Vehicle.jpgNo. 021 Pre-Test Front Close-Up View of Dummy Head and Chest.jpgNo. 024 Pre-Test Left Side View of Dummy Shoulder and Door Top View.jpgNo. 034 Pre-Test Left Side View of Steering Wheel.jpgNo. 043 Post-Test Right Side View of Dummy and Front Seat of Occupant Compartment.jpgNo. 048 Post-Test Dummy Close-Up Torso Contact with Vehicle Interior View.jpgNo. 055 Close-Up View of Vehicle Tire Information Placard or Label.jpg

Crash test #2NHTSA test 7572

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 As Delivered Right Front 3-4 View of Test Vehicle.jpgNo. 002 As Delivered Left Rear 3-4 View of Test Vehicle.jpgNo. 003 Pre-Test Frontal View of Test Vehicle.jpgNo. 004 Post-Test Frontal View of Test Vehicle.jpgNo. 005 Pre-Test Left Front 3-4 View of Test Vehicle.jpgNo. 006 Post-Test Left Front 3-4 View of Test Vehicle.jpgNo. 007 Pre-Test Left Side View of Test Vehicle.jpgNo. 008 Post-Test Left Side View of Test Vehicle.jpgNo. 019 Pre-Test Close-up View of Impact Point Target.jpgNo. 033 Pre-Test Overhead View of Driver Dummy Thighs on Seat Pan.jpgNo. 039 Pre-Test Close-up Left Side View of Driver Seat Track.jpgNo. 048 Post-Test Driver Dummy Close-up Head Contact with Vehicle Interior View.jpgNo. 049 Post-Test Driver Dummy Close-up Head Contact with Side Airbag View.jpgNo. 054 Pre-Test Left Side View of Rear Passenger Dummy Showing Belt and Chalking.jpgNo. 059 Pre-Test Overhead View of Rear Passenger Seat Pan Prior to Dummy Positioning.jpgNo. 066 Pre-Test Close-up Left Side View of Rear Passenger Seat Back.jpgNo. 068 Pre-Test Rear Passenger Dummy and Door Clearance View.jpgNo. 080 Pre-Test View of Fuel Filler Cap or Fuel Filler Neck.jpgNo. 083 Post-Test Front View of MDB Impactor Face.jpgNo. 103 Post-Test Driver Dummy Knee Contact with Vehicle Interior View.jpg

Crash test #3NHTSA test 7574

Full test report (PDF) ↗

Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.

No. 001 Load Cell Location.jpgNo. 002 Load Cell Wall.jpgNo. 003 Manufacturer Label.jpgNo. 004 Tire Placard.jpgNo. 005 2012 Hyundai Santa Fe Frontal As Delivered.jpgNo. 006 Left Rear 3-4 View, As Received.jpgNo. 007 Pre-Test Front View of Test Vehicle.jpgNo. 008 Post-Test Front View of Test Vehicle.jpgNo. 026 Post-Test Rear Underbody View.jpgNo. 033 Pre-Test Driver Dummy and Vehicle Interior View.jpgNo. 043 Post-Test Driver Dummy Face.jpgNo. 059 Post-Test Passenger Side Knee Bolster.jpgNo. 062a Post-Test Passenger Dummy Contact with Headrest.jpgNo. 063 Photograph of Ballast Installed in Vehicle.jpgNo. 067 Vehicle at 90 on Static Rollover Device.jpgNo. 068 Vehicle at 180 on Static Rollover Device.jpg

Recalls (1)

  • ENGINECampaign 20V746000 · 01/12/2020

    Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.

    Risk: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

    Fix: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.

Owner complaints

353
Complaints
25
Crashes reported
17
Fires reported
7
Injuries
0
Deaths

Most-reported areas

  • ENGINE228
  • ELECTRICAL SYSTEM43
  • VEHICLE SPEED CONTROL40
  • SERVICE BRAKES28
  • POWER TRAIN24
  • STEERING16
  • UNKNOWN OR OTHER16
  • SUSPENSION14
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2012· VEHICLE SPEED CONTROL

    I WAS AT A MAJOR INTERSTATE INTERCHANGE, OVER 6 HOURS FROM HOME WHEN I HEARD A SLIGHT NOISE AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DECELERATED, BUT I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS I PUT THE CAR IN PARK, I HEARD THE ENGINE SUDDENLY REVVING, AS IF I WERE PRESSING ON THE ACCELERATOR. CAR WAS TOWED TO THE CLOSEST HYUNDAI DEALERSHIP, WHERE IT SAT FOR A WEEK, WAITING FOR REPAIRS BECAUSE (I WAS TOLD) THE PART COULD NOT BE LOCATED ANYWHERE IN THE U.S. ON MONDAY MORNING, I CALLED THE SERVICE DEPARTMENT TO INQUIRE ABOUT MY CAR AND I WAS TOLD IT WOULD BE FIXED BY TUESDAY AFTERNOON AT THE LATEST. ON TUESDAY, I CALLED TO CHECK ON THE STATUS OF MY CAR AND WAS TOLD THAT THEY EXPECTED THE PART TO BE IN ON THE NEXT TRUCK. THIS SCENARIO WAS REPEATED TWICE MORE. AT THE END OF THE 3RD DAY, I WAS TOLD THAT THE PART COULD NOT BE LOCATED AND THAT MY CAR WOULD NOT BE REPAIRED.THE WARRANTY COVERS UP TO 3 DAYS OF TRIP INTERRUPTION SERVICE, SO I ASKED WHAT I WAS SUPPOSED TO DO TO GET HOME FOR WORK AND HOW TO GET BACK TO MY CAR. HYUNDAI CONSUMER AFFAIRS TOLD ME MY SITUATION WAS A UNIQUE CASE AND THEY SET UP ANOTHER CASE # AND TOLD ME TO KEEP THE RENTAL AND FILE THE REMAINDER OF THE COST TO THE SECOND CASE AFTER THE TRIP INTERRUPTION CASE WAS SETTLED. I DROVE THE RENTAL CAR HOME AND BACK TO THE SERVICE DEPARTMENT AGAIN THE NEXT SATURDAY, WHEN MY CAR WAS FINALLY REPAIRED. I WAS OUT OVER $600, HAD A BOTCHED VACATION, LOST MY TRUST IN THE SAFETY OF MY VEHICLE AND, AS THE ICING ON THE CAKE, HYUNDAI HAS REFUSED TO REIMBURSE ME FOR THE SECOND CLAIM. IT SCARES ME TO KNOW, NOW, THAT THE THROTTLE POSITION SENSOR HAS BEEN A PROBLEM SINCE THE 2007 MODEL OF THE SANTA FE, CAUSING UNINTENDED ACCELERATION AND SUDDEN DECELERATION, PUTTING INNOCENT PEOPLE AT RISK. IT ALSO SCARES ME THAT THIS COMPANY CONDUCTS THEMSELVES IN SUCH A DECEPTIVE MANNER WHEN DEALING WITH VULNERABLE PEOPLE. *TR

  • 12/30/2020· ENGINE

    MY 2012 HYUNDAI SANTA FE I WAS DRIVING HOME ON THE FREEWAY, ALL OF A SUDDEN THE OIL LIGHT WENT ON. SO I IMMEDIATELY CHANGED LANES TO GET OFF THE FREEWAY. I THOUGHT I NEED TO GET OIL, THAN THE ENGINE LIGHT CAME ON! I REALIZED THAT I WAS LOSING POWER SO GOT TO THE SIDE OF THE ROAD OUT OF HARMS WAY. I TRIED TO TURN ON THE ENGINE. THERE WAS NOTHING. I GOT TOWED TO A AUTO REPAIR SHOP. AND LEFT THE CAR OVER NIGHT. IT WAS SO LATE TO LOOK AT CAR. IN THE MORNING I CALLED TWO DIFFERENT HYUNDAI DEALERSHIPS TO GET HELP ON PERHAPS AN ENGINE RECALL. AT BOTH PLACES THE FORWARD ME TO SOMEONE TO HELP ME, BUT BOTH LOCATION HUNG UP ON ME. SO I PAID A $500 FEE TO THE REPAIR SHOP TO LOOK AT MY CAR. THEY HAD TO REMOVE THE ENGINE AND FINALLY SAID IT WOULD NEED A REBUILT ENGINE AND LABOR AT A COST OF $6000. SO I COULD AFFORD THAT. A FRIEND LOOKED UP MY VIN NUMBER AND THAT THERE WAS A RECALL ON MY CAR. NOW I HAVE TO FIND A HYUNDAI SERVICE WHO WILL FIX MY RECALL PROBLEM. I NEED TO KNOW WHAT TO DO NEXT. I'M 75 AN MY HUSBAND IS 85. LOOKING TO RENT A CAR TODAY.

  • 12/28/2021· ENGINE

    We were told by a mechanic that the engine needs to be replaced because the rod bearings wore out and are now inside the engine. This is similar to a current recall by Hyundai except our VIN is not included. Hyundai is unwilling to help us and the cost of an engine is more than the car. The car is not driveable and could have cause serious injury if the engine had blown up. It is currently being stored and is available to inspect. The check engine light came on initially which is when we brought it to the mechanic.

  • 12/27/2012· VEHICLE SPEED CONTROL

    WHILE DRIVING MY 2012 HYUNDAI SANTA FE (MILEAGE APPROX. 13366) ON THE HIGHWAY IN FAIRLY HEAVY TRAFFIC AT AROUND 70 MPH AND APPLYING PRESSURE TO THE ACCELERATOR, SUDDENLY THE VEHICLE FAILED TO ACCELERATE. I HEARD A LITTLE "BLIP" NOISE AND FELT A VERY SLIGHT JERK, KIND OF LIKE A SUDDEN GEAR CHANGE OR SOMETHING LIKE THAT, THEN THE CAR SUDDENLY STARTED DECELERATING. I BARELY MISSED GETTING REAR-ENDED BY ANOTHER VEHICLE AND MANAGED TO COAST ACROSS TWO LANES OF TRAFFIC TO THE SHOULDER OF THE ROAD WITHOUT GETTING HIT. I STOPPED THE CAR AND TURNED IT OFF AND CALLED THE HYUNDAI DEALERSHIP AND ASKED THEM WHAT I SHOULD DO. I TOLD THEM THE ENGINE MALFUNCTION LIGHT WAS ON. THEY INDICATED THAT THEY HAD NEVER HEARD OF A VEHICLE DOING THIS BEFORE. THEY SAID IF THE MALFUNCTION LIGHT WASN'T BLINKING, THE CAR WAS SAFE TO DRIVE AND TO BRING IT IN AT MY EARLIEST CONVENIENCE. ON THE WAY HOME, THE DECELERATION ISSUE HAPPENED APPROXIMATELY 3 OR 4 MORE TIMES.THIS IS AN INCREDIBLY DANGEROUS ISSUE WITH THE VEHICLE. TOOK IT TO A LOCAL DEALERSHIP AND THE PAPERWORK SAID THEY FOUND ISSUE VIA TSB. THEY DID AN ECM UPGRADE. VEHICLE WORKED JUST FINE FOR A MONTH AND A HALF AND THEN THE EXACT SAME PROBLEM OCCURRED AGAIN. THIS TIME I WAS ABLE TO MAKE IT HOME, FORTUNATELY WITHOUT GETTING INTO A MAJOR ACCIDENT. HAD TO STOP AND START THE CAR ABOUT 3 TIMES TO GET HOME. CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO A DIFFERENT DEALERSHIP TO SEE IF THEY CAN FIND THE REAL PROBLEM THIS TIME. AT THIS POINT, I'M NOT SURE IF I WILL EVER FEEL SAFE DRIVING THIS VEHICLE AGAIN. HOW WILL I KNOW IF THE ISSUE HAS REALLY BEEN FIXED? THIS IS A VERY SERIOUS, DANGEROUS PROBLEM THAT COULD POTENTIALLY LEAD TO A TRAGIC ACCIDENT. IT'S HARD TO BELIEVE THAT THERE HASN'T BEEN A RECALL ISSUED TO FIX THIS PROBLEM. *TR

  • 12/22/2020· ENGINE

    I WAS DRIVING MY VEHICLE ON THE HIGHWAY AT 60MPH. I WAS ON A SLIGHT INCLINE AND PROCEEDED TO PASS THE VEHICLE IN FRONT OF ME. UPON ARRIVING TO THE UPCOMING TOWN I NOTICED A DISTINCT LOUD KNOCK IN THE ENGINE COMPARTMENT AND LOSS OF POWER, I IMMEDIATELY PULLED IN TO A SERVICE STATION. THE MECHANIC INFORMED ME THAT IS SOUNDED LIKE A CONNECTING ROD AND DRIVING IT ANY FURTHER WOULD NOT BE RECOMMENDED. I WAS QUITE A DISTANCE FROM HOME AND SO WITH A TOW SERVICE AND RENTAL CAR I PAID ALMOST $700.00 TO GET HOME WITH THE VEHICLE.

  • 12/19/2018· ELECTRICAL SYSTEM

    DOOR LOCKS KEEP LOCKING AND UNLOCKING. HAS NOT STOP DOING THIS

  • 12/19/2013· VEHICLE SPEED CONTROL,ENGINE

    VEHICLE PICKED UP AFTER INSPECTION AT DEALER AND DRIVEN APPROX. 1 MILE WHEN VEHICLE EXPERIENCED SUDDEN LOSS OF POWER. TOOK BACK TO DEALER, MILLER HYUNDAI, AND THEY ADVISED NOTHING WRONG. THEN ON 11/11/13 SAME THING OCCURRED. MILLER HYUNDAI ADVISED THEY COMPLETED AN ECM UPGRADE. LEFT DEALER LOT AND DROVE APPROX. 1/2 MILE AND SAME THING OCCURRED. MILLER HYUNDAI THEN REPLACE THE THROTTLE BODY ON 11/14/13. ON 12/19/13 THE SAME THING OCCURRED, SUDDEN LOST OF POWER. THIS IS THE 4TH TIME IN 8 MONTHS THAT THIS HAS OCCURRED. *TR

  • 12/18/2017· ENGINE

    VEHICLE BEGAN PRODUCING A LOUD KNOCKING SOUND WHILE ACCELERATING. MECHANIC ADVISED THAT CONNECTING ROD BEARING WAS DAMAGED. VEHICLE HAD APPROXIMATELY 100,000 MILES AND HAD RECEIVED REGULAR OIL CHANGES. MECHANIC RECOMMENDED REPLACING ENGINE.

  • 12/16/2020· ENGINE

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON A HIGHWAY AND SHE HEARD A RATTLING SOUND AT 60 MPH. THE ENTIRE DASHBOARD LIGHTS ILLUMINATED AND THE ENGINE SEIZED. THE CONTACT WAS ABLE BRAKE THE VEHICLE AND CRUISE OVER TO THE SHOULDER OFF THE HIGHWAY. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC FOUND THE ENGINE TO BE INTERNALLY DAMAGED CAUSING A SLOW TO NO CRANK. THE SERPENTINE BELT WAS REMOVED AND THE MECHANIC ATTEMPTED TO ROTATE THE CRANK BY HAND BUT GOT THE SAME RESULT. THE MECHANIC RECOMMENDED THAT THE ENGINE BE REPLACED. THE DEALER AUTONATION HYUNDAI 104 (759 WEST 104TH AVENUE, NORTHGLENN, CO 80234, (303) 578-6114) WAS CALLED AND ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS INFORMED BY THE DEALER TO HELP WITH THE CONTACT'S REPAIRS UNDER THEIR CERTIFIED PREOWNED WARRANTY. THE MANUFACTURER DETERMINED THAT THERE WAS A DEFECT AND PROVIDED TWO OPTIONS EITHER A NEW ENGINE OR A BUYBACK OFFER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

  • 12/14/2020· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

    ALL THREE LIGHTS ABS, ESC, AND DBC ON DASH CAME ON SAME TIME AFTER REPLACING DRIVERS SIDE HEAD LIGHT BULB. WHEEL SPEED SENSOR AND TRACTION CONTROL IMPACTING THE DRIVEABILITY.

  • 12/12/2021· ENGINE

    I have a 2012 Hyundai Santa fe the engine started making knocking sounds and had loss of power. Did some research on the safety recall for the engine and found it on there site. Vehicle was taken to local Hyundai dealer like there site stated for inspection on 10/15/21. Dealership then called 3 hours later and said it was not covered and found noise coming from lower engine crank as stated on the receipt. I then filed a case file with Hyundai #18907069 and phone number 8334628722 ext 65091. After numerous calls and leaving messages I never once spoke to my Case manager. She said in a email that salvage title voids warranty, I sent evidence Hyundai calling it a safety recall witch is still covered. I received the email on November 24 haven't heard a thing since. There site said the engine can start on fire and could lock up at high speed causing a accident they called it a safety recall.

  • 12/11/2020· POWER TRAIN,ENGINE

    MY 2012 HYUNDI SANTA FE STALLED ON ME AS I WAS APPROACHING A TRAFFIC LIGHT 3 WEEKS AGO.. LAST WEEK MY CHECK ENGINE OIL LIGHT CAME ON MY DASHBOARD. I TOOK IT TO A CERTIFIED MECHANIC AND HE SAID THE PROBLEM WAS A REAR CRANKSHAFT MAIN BEARING SEAL. HE HAS SEEN THIS BEFORE REGARDING HYUNDAI ENGINE PROBLEMS AS WELL AS WITH THE KIA BRAND. I LEARNED THAT THERE WILL BE A RECALL FOR MY CAR BUT IT WILL NOT BEGIN UNTIL 1/22/21. MY VEHICLE IS NOT LISTED WITH THIS RECALL, YET I AM HAVING THE SAME PROBLEM. I NEED HYUNDAI TO AD MY VIN NUMBER TO THIS RECALL LIST.

  • 12/11/2018· ENGINE

    MOTOR STARTED KNOCKING WHILE DRIVING, TOOK TO SHOP AND WAS TOLD MOTOR IS NO GOOD. NEEDS TO BE REPLACED. COST 6100.00

  • 12/09/2020· ENGINE

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 70 MPH THE ENGINE SUDDENLY LOST POWER. THE CONTACT WAS ABLE COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE ENGINE DID NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER DANBURY HYUNDAI 102 FEDERAL ROAD, DANBURY, CT 06810 (203) 825-5940. THEY INITIALLY TRIED TO TURN THE CRANK SHAFT AND THEN INFORMED THE CONTACT THAT THE ENGINE HAD A MAJOR FAILURE. THEY ALSO SAID THAT THEY WOULD HAVE TO GET AUTHORIZATION FROM THE MANUFACTURER TO PAY PARTIALLY FOR THE REPAIRS. THE VEHICLE HAD A RECALL NHTSA NUMBER 20V746000 (ENGINE) AND. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WOULD LOOK AT THE ISSUE BUT MADE NO PROMISES ON HELPING WITH THE REPAIRS. THEY ALSO STATED THAT THE VEHICLE WAS NOT PART OF A RECALL. THE CONTACT DISCOVERED LATER ON THAT THE VEHICLE WAS PART OF THE RECALL THAT WAS DATED 12/01/20. THE VEHICLE WAS UNREPAIRED STILL AT DEALER. THE FAILURE MILEAGE WAS 110,000

  • 12/07/2020· ENGINE

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL SOUND AND THE VEHICLE HESITATED TO ACCELERATE ABOVE 35 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY, TURNED OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED AND ARRIVED AT THE RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS AN INTERNAL FAILURE WITHIN THE ENGINE. THERE WERE NO LEAKS FOUND BY THE MECHANIC. STERLING MCCALL HYUNDAI (10505 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 981-4400) WAS CONTACTED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) AS POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN.

  • 12/05/2020· ENGINE

    THE ENGINE STALLS WHILE DRIVING ON THE FREE WAY AND THE CHECK ENGINE LIGHT COMES ON. JUST LIKE THE ONE THAT'S BEING RECALLED.

  • 12/05/2017· UNKNOWN OR OTHER

    I HAVE BEEN HAVING CONTINUOUS ISSUES WITH A LOUD "CLUNK" WHEN MY CAR IS PLACED IN REVERSE, TURNING, SHIFTING GEARS. IT'S INTERMITTENT, BUT LOUD AND HARD ENOUGH THAT IT FEELS AS THOUGH THE VEHICLE HAS BEEN HIT. THE CAR DOES NOT KICK OFF ANY CODES, HOWEVER A NUMBER OF OTHER SANTA FE OWNERS HAVE HAS THE SAME ISSUE AND EVENTUALLY NEEDED TO HAVE THE TRANSMISSION REPLACED.

  • 12/05/2011· SERVICE BRAKES, HYDRAULIC

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE BRAKE PEDAL WAS ENGAGED; THERE WAS A DELAYED RESPONSE AND SHE ALSO HEARD A SQUEAKY NOISE. IN ADDITION, THE PEDAL EXTENDED TO THE FLOOR ABRUPTLY AND THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED INTERMITTENTLY AT ANY GIVEN SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE TECHNICIAN STATED THE DEFECT WAS A COMMON ISSUE. THERE WAS A RECALL RELATED TO THE BRAKE MALFUNCTION ASSOCIATED WITH THE 2011 MODEL YEAR VEHICLES UNDER NHTSA RECALL CAMPAIGN NUMBER 10V613000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION DISC: CALIPER). THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.

  • 12/04/2023· ELECTRICAL SYSTEM,ENGINE

    coincidentally after 11-months after a software update for that knock sensor now I do have a problem with that knock sensor by having to be replaced. Total cost of repair: $643.90 (Vehicle broke down, my SUV went into limp mode meaning loss of power/acceleration, I needed a tow. The engine malfunction indicator light in the dashboard was blinking on & off.)

  • 12/04/2021· ENGINE

    On Aug. 9 2021 I took my vehicle into the dealer in Phoenix, Az. for recalls that were given to me from emissions testing. One recall was for engine knocking and premature wear of piston rods/bearings. The software update was done so the vehicle could warn me of engine failure. On or about Dec 1st 2021 my vehicle was making noise under the hood and slowing in power to safety mode. It stalled at a major intersection near my home and I slowly made it back to safety. The software that was installed failed to warn me in time to not cause engine damage. The are metal shavings in the engine oil and it will not run. If it does you can hear knocking very loudly. This recall was supposed to have the engine replaced by the dealer and no such repair was done. The dealer on Aug 9 only notified me of a leak from the radiator that was never seen before. They tried to charge me 1203.00 dollars for a new radiator and upper and lower hoses. The leak was never there before and when I got home i inspected the garage floor and the floor was clean and dry. Now 4 months later my engine is having problems from this recall not being corrected. The dealer also has no loaner vehicle for me and I am a disabled man with one leg. Im being told I will be without a car for up to 2 months with no guarantee that the engine will be replaced at no cost to me.

  • 12/04/2012· SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL

    WHILE DRIVING ON AN OVERPASS AND TURNING TO THE LEFT, I HAD JUST APPLIED THE BRAKES AND WAS APPLYING THE GAS AS I HAD TO GET ONTO THE INTERSTATE. I NOTICED THE CAR DECELERATED, I HAD NO BRAKING POWER AND IT WAS VERY DIFFICULT TO STEER THE CAR SO I COASTED TO THE SIDE OF THE ROAD. I ALMOST GOT REAR ENDED BY SEVERAL CARS BEHIND ME. ALL THE LIGHTS WERE ON THE CAR BUT IT SEEMED DEAD. I TURNED THE KEY OFF AND PUT THE CAR IN PARK. WHILE TALKING TO MY HUSBAND, I TURNED THE CAR ON AND IT STARTED AND OFF I DROVE OFF WITH NO FURTHER PROBLEMS. WHAT'S WORSE IS THAT DAY I HAD MY TWO LITTLE GIRLS AND MY MOTHER IN THE CAR. I HAD TO CONTINUE TO DRIVING SINCE WE WERE ON OUR WAY TO AN IMPORTANT DOCTORS APPOINTMENT. I CAN'T IMAGINE IF I WERE ON THE INTERSTATE AT 70 MILES AN HOUR. WHEN I CALLED TO MAKE AN APPOINTMENT WITH HYUNDAI SERVICE THEY ACTED LIKE IT HAS NEVER HAPPENED BEFORE. *TR

  • 12/02/2020· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

    MY ESC, DBC, AND ABS WARNING LIGHTS ALL ILLUMINATED AT THE SAME TIME THIS MORNING. THERE ARE MANY COMPLAINTS OF THIS HAPPENING ON NUMEROUS HYUNDAI FORMS. FOLKS HAVE BEEN TOLD TO REPLACE HUBS, SENSORS AND ASSORTED OTHER PIECES. MOST DO NOT WORK COSTING HUNDREDS OF DOLLARS. MY PARTICULAR VEHICLE HAD THE LIGHTS COME ON MAYBE 6 OR 8 MONTHS AGO. GO OFF AND COME ON AGAIN AND OFF AGAIN. I'VE IGNORED THEM NOT NOTICING ANY DRIVING IMPACT. BUT THE CAR IS WARNING ME THAT IT ISN'T SAFE TO DRIVE THE CAR. THIS IS NOT A ONE OF OR TWO OR THREE ISSUE. THIS FROM ANOTHER OWNER;ALL THREE LIGHT ILLUMINATED ON MY 2011 SANTA FE SO I CHANGED MY FRONT RIGHT ABS SPEED SENSOR WHICH WAS THE CAUSE OF THE LIGHTS, BUT THE DASH LIGHTS ARE STILL ILLUMINATED. TOOK IT TO THE DEALER AND THEY SAID THERE IS A SHORT IN THE ABS SYSTEM WIRING HARNESS. WHAT'S THE COST TO FIX? $4500.00 REALLY! I THINK A RECALL IS DUE FOR THIS PROBLEM.

  • 11/30/2024· ENGINE

    NHTSA Recall #20V746000 2012 Hyundai Sonata Manufacture Recall #198 Connecting Rod Bearing failure leading to possible road side fire. Possible risk of injury or death. Hyundai has been contacted twice about recall. Claim they have no responsibility to comply with recall. They closed the dealership where the car was purchased new. They offer two other dealers that are located in other cities. One requires driving a distance of over 200 miles. The other requires round trip ferry travel. Mileage would still be approximately 150 miles plus ferry expense plus fuel expense and possible an over night lodging at $150 to $200 per night and one to two day obligation. It is a total lie that Hyundai will correct their negligence at no cost to the owner. Their first representative informed me that all transportation cost were the owners responsibility. Regardless of the apparent negligence and obvious risk to the public safety, the company apparently disregarded an engine flush after maching as a cost saving practice. I believe every qualified machinest would know that metal chips left over from this process could not left in a finished motor. Just stupid but might have saved a few dollars. I'm a [XXX] man with [XXX] and [XXX] that make sitting for hours impossible. There is no one willing or able to spend this time commitment no money laying around for this expense. Hyundai knows that. Very fast to say "Not my PROBLEM. Car has very low mileage. Engine check light is on. Hyundai will not guarantee if the car is safe or even able to be driven that far. The solution is very simple....... The local deal handles many different auto brands. I'm sure the Hyundai qualified mechanics are still employed. Knowing this, Hyundai refuses to allow local people to install this device that does not correct the problem. Just lets the driver know it's serious. Another cost saving decision due I'm sure because they don't want to pay. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 11/27/2017· ENGINE

    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). DRIVING CAR AT 25 MPH - LOUD BANG IN ENGINE AREA FOLLOWED BY SHORT BURST OF BANGING. CAR THRU A CONNECTING ROD THRU THE MOTOR BLOCK. THIS IS A 2012 AWD SANTE FE MODEL - HERE IS THE CONNECTION THIS ENGINE WAS MADE IN ALABAMA THE 2.4 LTR FOUR CYLINDER AND WAS RECALLED DUE TO DEBRIS IN ENGINE CRANKCASES.....THE SONATA WAS THE RECALL. THIS SAME ENGINE IS IN MY SANTE FE. MY MILEAGE IS ONLY 59+ K MILES. THEY WONT REPLACE IT. YOUR NHTSA REPORTED THIS ON SEPTEMBER 25, 2015, A REPORT WRITTEN BY [XXX] OF CONSUMER REPORTS, THIS SAME ENGINE WAS PRODUCED FOR SANTE FE, KIA OPTIMA, KIA SORRENTO ETC. DON'T YOU THINK THAT THIS 2.0 LTR AND 2.4 LTR "THETA II" ENGINE, WHICH IN SONATAS ALONE WAS A 470,000 CAR RECALL... IS THE VERY SAME ENGINE THAT IS FAILING IN OTHER MODELS OF KIA AND HYUNDAI. THIS CATASTROPHIC ENGINE FAILURE AT ONLY 59K MILES COULD HAVE KILLED MY DAUGHTER IF SHE WAS ON THE FREEWAY. YOUR REPORT STATES THIS ENGINE IS THE SAME ENGINE BUILT IN THE SAME US MFGR PLANT IN ALABAMA AND THAT IT WAS ALSO USED IN THE HYUNDAI SANTE FE MY VEHICLE- BETWEEN THEIR PRODUCTION OF 2009 AND 2012 - STILL A COINCIDENCE --- I DON'T THINK SO. THERE ARE NUMEROUS REPORTS OF THIS ENGINE FAILURE IN THE INTERNET AND THE PRICING GAUGING OF THE CONSUMER FROM $4,500 TO OVER $8,000 WHEN THIS DEFECTIVE ENGINE SHOULD BE REPLACED FROM HYUNDAI FOR FREE. THEY ARE HIDING THE TRUTH HERE LOOK AT THIS NHTSA WRITTEN REPORT. I DON'T HAVE SPECIFIC PHOTOS BUT CAN GET THEM. TODAY THE HYUNDAI DEALERSHIP ON RT 130 BURLINGTON LOOKED AT MY VEHICLE AND DECLARED THAT I NEED A NEW ENGINE AND THEN SUGGESTED A USED LOW MILEAGE ENGINE. I WANT A NEW REPLACEMENT JUST LIKE THEY REPLACED IN THE SONATAS WITH THE VERY SAME ENGINE, IF YOU CAN HELP ME AT ALL OR REOPEN THIS CAN OF WORMS THAT HYUNDAI IS LEAVING UNDER THE RUG IT WOULD HELP OTHER PEOPLE WHO HAVE BEEN HURT BY HYUNDAI. MY CONTACT [XXX]- CELL [XXX] *DL

  • 11/26/2012· SERVICE BRAKESCrash

    I WAS STOPPED IN A LEFT TURN LANE AND I BELIEVE I WAS THE 8TH OR 9TH VEHICLE IN LINE. I HAD MY FOOT ON THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR! I TURNED MY STEERING WHEEL TO THE LEFT AS FAR AS I COULD, BUT I TAPPED THE BUMPER OF THE VEHICLE IN FRONT OF ME. THERE WERE NO INJURIES AND VERY MINOR DAMAGE TO THE REAR BUMPER OF THE VEHICLE IN FRONT OF ME, AND VERY MINOR DAMAGE TO MY FRONT BUMPER. NO OTHER VEHICLES WERE INVOLVED. I CALLED THE HYUNDAI DEALERSHIP AND TOLD THEM THAT MY BRAKES HAD FAILED AND HAD CAUSED AN ACCIDENT. I WAS TOLD THAT IT WAS PROBABLY NOT THE BRAKES, BUT THE MASTER BRAKE CYLINDER. I HAD THE VEHICLE TOWED TO THE DEALERSHIP (CARL GREGORY HYUNDAI, AT NORTHLAKE, COLUMBUS, GA) THIS MORNING I CALLED TO CHECK ON THE STATUS OF THE VEHICLE AND WAS TOLD THAT THEY HAD DRIVEN THE VEHICLE FOR 200 MILES AND COULD NOT REPRODUCE THE PROBLEM. I HAD ALREADY TOLD THEM THAT I WAS STOPPED IN A TURN LANE WHEN THE BRAKES FAILED!! I WAS TOLD THAT THE HYUNDAI REPRESENTATIVE TOLD THEM TO REPLACE THE MASTER CYLINDER. *TR

  • 11/25/2014· ELECTRICAL SYSTEM

    WHETHER THE VEHICLE IS RUNNING IDLE OR DRIVING AT ANY SPEED, THE AC IS MANUALLY TURNED OFF WITHIN 30 TO 60 SECONDS THE AC WILL TURN ON BY ITSELF. THIS IS AN ELECTRICAL ISSUE THAT COULD CAUSE A FIRE, PROPERTY DAMAGE, A CRASH, OR FATALITY AND SHOULD BE ADDRESS BY THE MANUFACTURE. *TR

  • 11/24/2018· ENGINE AND ENGINE COOLING

    WAS TRAVELING ON INTERSTATE AT 70 MPH. EXITED AND SLOWED TO ABOUT 35 MPH, AT WHICH TIME THE ENGINE SHUT DOWN. ENGINE STARTED RIGHT BACK UP AND RAN OK REST OF WAY HOME. THE NEXT DAY WHEN DRIVING UP A HILL, ENGINE BEGAN TO KNOCK AND CHECK ENGINE LIGHT CAME ON. I CONTINUED ON TO AN AUTOZONE WHERE I HAD IT CHECKED WITH A CODE READER. CODE RETRIEVED WAS P0014 WHICH IS B CAMSHAFT TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE BANK 1. REMOVED VALVE COVER AND FRONT COVER AND INSPECTED THE CAMSHAFT AND TIMING COMPONENTS. THESE CHECKED OK, REMOVED OIL PAN AND DISCOVERED THAT THE #4 ROD BEARING HAD SPUN ON CRANKSHAFT. I THEN FOUND THAT HYUNDAI HAD HAD THIS PROBLEM WITH MANY OF THEIR 2.4L ENGINES AND THAT THERE WAS ACTUALLY A RECALL ON SOME. I CONTACTED HYUNDAI BY EMAIL AND WAS INFORMED THAT MY VIN# WAS NOT INCLUDED. SO NOW I AM STUCK WITH A VEHICLE THAT I OWE ON AND THAT WILL COST ME AT LEAST $5,000 TO HAVE A NEW ENGINE INSTALLED, WHICH I CAN NOT AFFORD.

  • 11/22/2013· AIR BAGSCrash

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,347. ..UPDATED 01-10-14 *BF

  • 11/21/2025· ENGINEFire

    My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left another open. Hyundai denied my claim and refused to provide the inspection report. I am filing this complaint because I believe the incomplete recall may be related and I want NHTSA to review the issue.

  • 11/21/2014· ELECTRICAL SYSTEM

    WAS MAKING LEFT HAND TURN, CAR JUST DIED, NO WARNING AND NO LIGHTS CAME ON. COASTED TO STOP AND CAR STARTED RIGHT UP[. ANOTHER TIME LEAVING PARKING LOT CAR STARTED WAS RUNING FINE THEN LOST SPEED, COULDN'T GO OVER 25 MPH TOOK CAR TO HYUNDAI SHOP AND THEY CKECK CAR AND THEY DID ALL THE CHECKS AND REPAIRS AND SAID CAR SHOULD BE OK. TICKET #[XXX]. ALSO CALLED HYUNDAI COMPANY AND REPORTED THE INCIDENT TO THEM,, CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/21/2012· ENGINE

    WITHOUT ANY WARNING, THE ENGINE SHUT OFF WHILE DRIVING NORMALLY. THIS IS THE THIRD TIME SINCE THE PURCHASE, AND PLEASE ADVISE ANY WAY TO TAKE ACTION ON THIS DANGEROUS ISSUE. I JUST KNOW THAT THE DEALER WILL JUST SAY THAT THEY WILL LOOK INTO IT, AND THEY WILL NOT BE ABLE TO FIX THIS. DO I HAVE TO GO THROUGH ALL THE VISITS TO THE DEALER AND BUILD A CASE FOR A LEMON? WHERE CAN I GET HELP? *TR

  • 11/19/2018· ENGINE

    ON MONDAY, NOVEMBER 12, 2018 I WAS DRIVING AT 60 MPH ON INTERSTATE 64 IN NEWPORT NEWS, VA. I STARTED HEARING A CLANGING NOISE FROM THE FRONT OF THE CAR. I THOUGHT A FENDER HAD COME LOOSE. THE NOISE PERSISTED AND I REALIZED IT WAS COMING FROM THE ENGINE COMPARTMENT. MY VEHICLE, WITH 140,527 MILES ALSO HAD A BURNING SMELL ALTHOUGH THERE WAS NO FIRE. I PULLED OVER TO THE SIDE OF THE ROAD AND WAS TOWED TO WILLIAMSBURG HYUNDAI DEALERSHIP IN WILLIAMSBURG, VA. THEY CALLED ME LATER THAT DAY AND TOLD ME THAT "SOMETHING HAD COME LOOSE IN THE ENGINE AND MADE A HOLE IN THE ENGINE BLOCK". I WAS TOLD I NEEDED A REPLACEMENT ENGINE AT A COST OF $7,200 WHEN THE VEHICLE IS ONLY WORTH ABOUT THAT ON THE PRIVATE MARKET. THE DEALER DID NOT INFORM ME ABOUT THE ISSUES WITH THE THETA II ENGINES IN THE 2011-2014 HYUNDAI SONATAS WHICH HAS THE SAME ENGINE AND HAS BEEN RECALLED. I CALLED HYUNDAI CUSTOMER CARE AND OPENED A CASE WITH THEM ON NOVEMBER 15, 2018. THEY ADVISED ME TO HAVE THE DEALER SUBMIT A CLAIM REQUEST FORM CONCERNING THE INCIDENT AND THEY WOULD DETERMINE WHAT TO DO. NHTSA NEEDS TO RECALL ALL 2012 SANTA FE'S WITH THE THETA II ENGINE NOW BEFORE SOMEONE IS KILLED FROM A CRASH CAUSED BY AN ENGINE MALFUNCTION AT HIGH SPEED. MY HYUNDAI CASE NUMBER IS 12401191.

  • 11/15/2021· ENGINE

    In July, I took my 2012 Hyundai to Hyundai Service Department for Recall over defective connecting rod bearings that can wear out prematurely and damage engine. The service department inspected the engine and closed our case. no damage was found. In November 2021 just three months later our car engine completely gave out and we broke down on the road. the service department said it was the connecting rod bearings which caused the damage. but Hyundai refuses to cover the engine under the recall. They say we no longer have an open case. They also say it is not a recall but a Service Campaign and we are over the 150,000 miles warranty. Is this true or should they be honoring the recall? Also they put our safety at risk by not replacing the rod bearings back in July.

  • 11/15/2017· EXTERIOR LIGHTING

    DRIVER TAIL LIGHT ASSEMBLY IS COLLECTING CONDENSATION IN IT.

  • 11/14/2018· WHEELS,SERVICE BRAKES

    MY ABS LIGHTS ARE ON AND WON'T GO OFF. I HAD IT CHECKED FOR 80$ TO GET TOLD IT IS A SENSOR IN THE REAR HUB OF TIRE THAT IS NOT READING THE TIRE SPEED. THEY WANT 500$ TO REPAIR IT.

  • 11/13/2020· STEERING

    TWICE AS I WAS DRIVING IT MID TURN THE STEERING WHEEL LOCKED ON THE REGULAR STREET.

  • 11/12/2024· ENGINEFire

    My engine caught on fire in the middle of the night ([XXX] on [XXX]). The fire department was called by my building’s security and they came to put out the fire. The security footage shows that the car engine caught on fire for no apparent reason. The fire department did not identify any foul play or vandalism nor did the security camera footage. Unfortunately since my car has been paid off, I only had liability coverage and could not get the coverage to assess. I had to junk the car. No one was hurt but there was broken glass and some parts around the parking lot due to fire and fire department having to shatter and pry open the engine bay. Please advise if someone can help me in my situation. Also this should be made aware to Hyundai. There was a recall but I was never notified. Nor does any recall history show up for this. See article: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  • 11/11/2014· ENGINE

    DRIVING DOWN THE STREET AND WITHOUT WARNING THE CAR JUST DIED. I DIDN'T KNOW WHAT WAS GOING ON AS NO LIGHTS APPEARED BUT THE STEERING WAS VERY DIFFICULT AND I REALIZED THE CAR JUST STOPPED RUNNING FOR NO REASON. IT WAS VERY ALARMING SINCE I WAS IN THE MIDDLE OF THE ROAD DRIVING. NOT STOPPED OR TURNING. LUCKILY THERE WERE NO CARS BEHIND ME BUT HAD I BEEN ON A BUSIER ROAD OR GOING AT A HIGHER SPEED, IT COULD HAVE BEEN EXTREMELY DANGEROUS AND EVEN MORE SO FOR AN INEXPERIENCED DRIVER. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS CAR NOW. *TR

  • 11/09/2018· ENGINEFire

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SMOKE CAME FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI (7665 US HWY 85, RIVERDALE, GA 30274, (770) 471-1000) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT CONSUMER STATED CAR IS UNDRIVABLE, ENGINE FAILURE OR SMOKE COMING OUT OF THE TAIL PIPE. IT SHOULD BE RECALLED. *JB

  • 11/07/2017· ENGINEFire

    MILEAGE AROUND 82,000 MILES | ALWAYS HAD ROUTINE, ON TIME, MAINTENANCE | NO ENGINE LIGHT ON (OR ANY OTHERS) | ON A TRIP DRIVING DOWN THE HIGHWAY GOING AROUND 65MPH WITH CRUISE CONTROL SET (2 ADULTS AND 1 CHILD IN THE CAR, NOT TOWING ANYTHING), OUR SUV STARTED MAKING A STRANGE NOISE WHEN ACCELERATING, THEN PROGRESSED TO A CONSISTENT NOISE WHETHER ACCELERATING OR NOT. WE DECIDED WE NEEDED TO STOP IN THE NEXT TOWN (ABOUT 20 MILES AWAY) TO TAKE A LOOK, BUT BEFORE WE COULD REACH THE NEXT TOWN THE CAR WITHOUT WARNING SHUT DOWN, STARTED SMOKING, AND PIECES OF THE CAR FELL FROM BELOW THE CAR. MY HUSBAND RAISED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE, AND QUICKLY PUT IT OUT. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP AND JUST BY RAISING THE HOOD THE MECHANIC KNEW THE ENGINE EXPLODED, AND INFORMED US IT WOULD BE AROUND $6500 FOR A USED ENGINE. FROM THE TIME THE NOISE FIRST STARTED UNTIL THE ENGINE BLEW UP WE DROVE 12 MILES. WE HAVE TRIED CONTACTING HYUNDAI TO NOTIFY THEM OF THE ISSUE, AFTER WAITING ON HOLD FOR 30+MINUTES ALL THEY CAN SAY IS THERE IS NOTHING THEY CAN DO SINCE WE ARE OUT OF WARRANTY, WHEN WE ASK TO SPEAK TO A MANAGER ONE IS NEVER THERE AND THEY PROMISE THAT WILL HAVE THE MANAGER CALL US BACK, BUT WE HAVE NOT RECEIVED A PHONE CALL. AFTER RESEARCHING THIS ISSUE, IT SEEMS WE ARE NOT THE ONLY ONES HAVING ISSUES WITH THE ENGINE. MY HUSBAND USED TO SELL HYUNDAI'S AND KNOWS FOR A FACT THAT THE SANTA FE AND SONATA'S HAVE THE SAME ENGINE - THE 2011-12 SONATA ENGINE HAD A RECALL, WHY DIDN'T THE SANTA FE HAVE A RECALL? THE SANTA FE IS MY SECOND HYUNDAI TO OWN, I WILL NOT BUY ANOTHER DUE TO THE ISSUES WITH MY SANTA FE AND LACK OF CUSTOMER SERVICE. SIDE NOTE, WHY WOULD I SPEND $6500 ON ANOTHER ENGINE, WHEN THERE SEEMS TO BE AN EXPLODING PATTERN.

  • 11/05/2012· ENGINE

    WHILE TURNING INTO A PARKING LOT, ENGINE DIED WITHOUT WARNING. THIS IS THE THIRD TIME THE ENGINE HAS DIED WITHOUT WARNING WHILE DRIVING AT LOW SPEEDS. WHEN THE ENGINE DIES, THE CAR LOSES STEERING AND BRAKES AND IS VERY UNSAFE. *TR

  • 11/04/2021· ENGINEFire

    The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving at 40-45 MPH, she heard an abnormal ticking sound, and the vehicle inadvertently stalled. The contact stated she saw black smoke coming from underneath the hood of the vehicle. The contact did not recall whether a warning light illuminated. The contact and her husband exited the vehicle. The contact stated as they walked back to the vehicle, they notice that the smoke has stopped. The contact and her husband did not sustain any injuries. A police report was not filed. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The contact stated the vehicle had been waiting to be repaired under NHTSA Campaign Number: 20V746000 (ENGINE) for five months as the parts for recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 70,000.

  • 11/04/2018· SERVICE BRAKES

    "TAKATA RECALL" MY ABS LIGHTS ARE ON AND WILL NOT GO OFF AS WELL AS THE DOWNHILL LIGHT MOVING AND STATIONARY. THE MECHANIC SAID IT IS A SENSOR IN THE LEFT REAR HUB THAT NEEDS TO BE REPLACED.

  • 11/02/2011· POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)Crash

    DRIVER WAS PULLING INTO A PARKING SPACE WHEN SANTA FE SUDDENLY SURGED OR LUNGED FORWARD AND TO THE RIGHT CAUSING CAR TO JUMP OVER A CONCRETE BUMPER AND INTO ANOTHER CAR PARKED AT A 90-DEGREE ANGLE. AFTER THE ACCIDENT INVESTIGATION WAS CLEARED DRIVER PROCEEDED TO THE LOCAL DEALERSHIP. ENROUTE THE SANTA FE WOULD NOT SHIFT OUT OF LOW GEAR. DEALER CLAIMED THE EVENTS COULD NOT BE DUPLICATED. *TR

  • 11/01/2012· ELECTRICAL SYSTEM,ENGINE

    VEHICLE STALLED AS TURNING INTO DRIVEWAY OF SHOPPING COMPLEX. THE STEERING WHEEL FROZE AS I WAS TRYING TO TURN LEFT. IN THE DASHBOARD, NO LIGHTS ON EXCEPT "MALFUNCTION INDICATOR" LIGHT WAS LIT. RESTARTED CAR AND DROVE ON, THE "MALFUNCTION LIGHT" GOT TURNED OFF, CAME HOME AND THEN CALLED DEALER. DROVE TO DEALER BUT THEY COULD NOT DIAGNOSE THE ISSUE SINCE THE LIGHT WAS NOT ON AND SO NO CODE CAN BE FOUND. CAR IS LESS THAN 3 MONTHS OLD AND NOT EVEN 3000 MILES ON THE CAR. I FEEL THIS CAR IS NOT SAFE UNLESS HYUNDAI TAKES CARE OF THE PROBLEM. NOT DIAGNOSING AND ADDRESSING THE ISSUE MAKES ME CONCERNED. IF CAR STALLS WHILE DRIVING THEN THAT IS VERY DANGEROUS AS IT CAN CAUSE AN ACCIDENT SUCH AS CAR HITTING FROM BEHIND. I AM VERY MUCH CONCERN WITH SUCH A PROBLEM FOR CAR AS NEW AS MINE. *TR

  • 10/28/2021· ENGINEFire

    On the way to get the recall fixed on this vehicle the car caught fire under the hood and was a total loss. This was a safety hazard to not only my family, but to the public passing by on the road. The fire service had to come put out the massive flames and the car was then towed to the dealer in Athens GA.

  • 10/28/2019· ENGINE

    TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO HANLEES HILLTOP HYUNDAI (510-222-8882, LOCATED AT 3285 AUTO PLAZA, RICHMOND, CA 94806) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 16263442. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

  • 10/27/2017· ENGINE

    ENGINE FAILURE ON INTERSTATE WHILE TRAVELLING 70 MPH. KNOCKING NOISE AND COMPLETE LOSS OF POWER. WOULD NOT RESTART. DEALERSHIP ADVISED THE MOTOR LOCKED UP.

  • 10/27/2012· ENGINE

    WITHOUT ANY WARNING, THE ENGINE SHUT OFF WITH THE GEAR IN D - DRIVING ON A FLAT ROAD NORMALLY. THIS ALSO HAPPENED AROUND 3500 MILES AROUND JULY 20, 2012. *TR

  • 10/25/2018· ELECTRICAL SYSTEM

    2012 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO SAFETY RECALL DUE TO FIRES AND MELTNG WIRES AND QUESTIONS IF VEHICLE FALLS UDER RECALL. *AS *JS *JS