Overall rating (best variant)
Safety ratings
2012 Honda Odyssey VAN FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
Crash test #1NHTSA test 7176
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #2NHTSA test 7178
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #3NHTSA test 7180
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Crash test #4NHTSA test 9127
Full test report (PDF) ↗Crash-test footage is converted for smooth playback the first time someone requests it — usually under a minute.
Recalls (5)
- SEATS:MID/REAR ASSEMBLYCampaign 16V933000 · 27/12/2016
Honda (American Honda Motor Co.) is recalling certain model year 2011-2016 Odyssey vehicles manufactured August 17, 2010, to October 1, 2015. The affected vehicles have second row outboard seats that have a release lever that allows the seats to move for easier access to the third row of seats. This release lever may remain in the unlocked position allowing the seats to move unexpectedly.
Risk: An unlocked second row outboard seat increases the risk of injury to the seat occupant during a crash.
Fix: Honda will notify owners, and dealers will install an additional bracket and spring to both second row outboard seats, free of charge. Interim letter has been mailed, and a second notification will be sent . Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KD5.
- SUSPENSION:FRONTCampaign 11V602000 · 22/12/2011
HONDA IS RECALLING CERTAIN MODEL YEAR 2012, ODYSSEY VEHICLES MANUFACTURED FROM OCTOBER 31, 2011, THROUGH NOVEMBER 30, 2011. THE RETENTION NUT FOR THE FRONT RIGHT LOWER SUSPENSION DAMPER BOLT MAY NOT HAVE BEEN TIGHTENED TO THE PROPER TORQUE, POTENTIALLY ALLOWING THE NUT TO LOOSEN.
Risk: IF THE NUT LOOSENS, THE FRONT HUB ASSEMBLY WOULD ONLY BE ATTACHED BY ONE BOLT, ALLOWING THE WHEEL ASSEMBLY TO SHIFT TO AN EXTREME INWARD ANGLE, RESULTING IN A LOSS OF STEERING, INCREASING THE RISK OF A CRASH.
Fix: HONDA CONTACTED ALL NINE OWNERS BY PHONE ON DECEMBER 19, 2011, AND REPAIRED THE VEHICLES AS NECESSARY FREE OF CHARGE. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
- AIR BAGSCampaign 13V016000 · 18/01/2013
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Risk: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Fix: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may contact Honda at 1-800-999-1009.
- SEATS:MID/REAR ASSEMBLYCampaign 17V725000 · 17/11/2017
Honda (American Honda Motor Co.) is recalling certain 2011-2017 Honda Odyssey vehicles. The second row outboard seats can slide sideways to one of two positions. If a seat is placed between either of the two positions when attaching the seat to the vehicle floor, the seat will not latch properly to the seat striker, allowing the seat to tip forward unexpectedly during braking.
Risk: If the seat tips forward during braking, it can increase the risk of injury.
Fix: Honda will notify owners, and dealers will install a bracket to the second row outboard floor strikers, free of charge. The recall began April 2, 2018. Owners may contact American Honda Customer Support & Campaign Center at 1-888-234-2138. Honda's number for this recall is S0G.
- POWER TRAIN:AUTOMATIC TRANSMISSIONCampaign 13V143000 · 15/04/2013
Honda is recalling certain model year 2012-2013 CR-V, Odyssey, and model year 2013 Acura RDX vehicles. During sub-freezing temperatures, the brake-shift interlock blocking mechanism may become slow and allow the gear selector to be moved from the Park position without pressing the brake pedal. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection and Rollaway Prevention."
Risk: If the gear selector is moved from the park position without pressing the brake pedal it can allow the vehicle to roll away, increasing the risk of a crash.
Fix: Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated brake shift interlock blocking mechanism free of charge. The recall began on May 13, 2013. Owners may contact Honda at 1-800-999-1009. Honda's campaign recall numbers are S96, S97, and S98.
Owner complaints
Most-reported areas
- SERVICE BRAKES60
- ENGINE39
- ELECTRICAL SYSTEM34
- STRUCTURE25
- POWER TRAIN24
- UNKNOWN OR OTHER23
- STEERING21
- SEATS13
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/31/2016· SEATS
MY 2012 HONDA ODYSSEY HAD A PROBLEM WITH THE 2ND (BACK) ROW LEVER OR LATCH - I COULDN'T GET IT TO PROPERLY LATCH. IT CAUSED THE SEAT TO BE LOOSE AND IT WOULD GO BACKWARDS SOMETIMES WHEN I STOPPED. ON OCTOBER 6, 2016, I PAID $345.00 TO HONDA OF JEFFERSON CITY TO GET THIS PROBLEM FIXED. I WANT HONDA TO REFUND MY $345.00.
- 12/29/2015· ELECTRICAL SYSTEM,STRUCTURE
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR OPENED, BUT WOULD NOT CLOSE ALL THE WAY. IT REMAINED IN THE MIDDLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR AND ROLLERS HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- 12/12/2017· UNKNOWN OR OTHER
DRIVERS SIDE HEATED SEATED NO LONGER WORKS. IT IS LIKELY A CONTINUITY ISSUE WITH HEATING ELEMENT IN SEAT BACK WIRE BREAKING. ONLINE FORUMS SUGGEST A WIDESPREAD ISSUE YET HONDA FAILS TO RECALL. DEALERS WANT $500-700 TO REPAIR.
- 12/11/2021· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Misfire in cylinder 1 Caused van to lose power on freeway almost causing an accident. From 2011-2013 there was a settlement that gave an 8 year extended warranty, but why is it only 8 years when not everyone’s driving is the same? My van was brought to the Honda dealer Check engine light came on, then it flashes
- 12/08/2025· ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2012 Honda Odyssey. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,000. It was later discovered, after checking the Carfax report that the mileage was 285,000.
- 12/08/2016· ENGINE
THE VEHICLE HAS BEEN DIAGNOSED AS MISSING ON 5 OF 6 CYLINDERS. DRIVING PERFORMANCE IS GREATLY IMPAIRED. THE VEHICLE MISSES WHILE STATIONARY IDLING AND WHILE OPERATING IN MOTION. THE EXHAUST BLOWS SOOT ON THE PASSENGER REAR END AND SIDE OF THE VAN. FUEL ECONOMY HAS DROPPED TO ABOUT 18 ON THE HWY. HONDA DECLINES TO MAKE THE REPAIR UNTIL IT DISPLAYS DTC CODE. DEALERSHIPS ADVISE THAT IT IS COMPENSATING FOR THE MISSES CURRENTLY. THIS VAN IS INCLUDED IN THE CLASS ACTION LAWSUIT FOR 3.5 ENGINES MADE BY HONDA. EVEN WITH IT BEING A KNOWN ISSUE AND THEIR OWN MECHANICS DIAGNOSING THE MISSING THEY HAVE SET REQUIREMENTS THAT PROLONG REPAIRS. *TR
- 12/06/2011· POWER TRAIN
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION WOULD EMIT A SHUTTERING SOUND WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 500.
- 12/01/2019· STEERING
HONDA ODYSSEY CREAKING NOISE WHEN TURNING THE STEERING WHEEL.
- 12/01/2017· STEERING
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE THE VEHICLE WAS REVERSING OR IN DRIVE, THERE WAS AN ABNORMAL NOISE AND THE ECONO DRIVE WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT THE FAILURE COULD NOT BE REPLICATED OR DIAGNOSED. IN ADDITION, THE VEHICLE WAS TAKEN TO A DEALER (GARDEN STATE HONDA, 225 RIVER DR, PASSAIC, NJ 07055, (973) 777-1600) WHERE THE STEERING WHEEL WAS TIGHTENED, BUT THE DEALER DID NOT SPECIFY A REMEDY AND WAS UNABLE TO REPLICATE THE FAILURE WHEN THE DTC WAS NOT SHOWN. THE CONTACT LATER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- 11/30/2015· AIR BAGS
PASSENGER SIDE AIRBAG SENSOR CAME ON FOR NO REASON. TAKEN TO HONDA DEALER, AND THEY SAID THE LIGHT CAME BACK ON AFTER TESTING AND IT WILL COST ME WELL OVER $200. TO REPLACE.ISN'T THIS A SAFETY PROBLEM, AND UNDER A WARRANTY? I NEED TO KNOW FOR SURE THAT THIS DEALER IS TRUSTWORTHY!I WAS IN MY DRIVEWAY WHEN I NOTICED THE LIGHT ON AND IT WOULD NOT GO OFF.
- 11/30/2013· SERVICE BRAKESCrash
AT AROUND 5:20PM ON 11/15/13, I WAS ON SANTOMAS EXPWY @ MONROE AND THE TRAFFIC LIGHT HAD JUST TURNED GREEN. VEHICLES HAD STARTED MOVING INCLUDING MINE. SUDDENLY ONE OF THE CARS AHEAD OF ME STOPPED SUDDENLY (NOT SURE WHY). THE CARD IN FRONT OF ME WAS SUCCESSFUL IN STOPPING. BUT, MY CAR (HONDA ODYSSEY TOURING 2012) DID NOT STOP. I APPLIED BRAKES, BUT THE BRAKES WERE NOT SUCCESSFUL IN MAKING THE CAR STOP. I DIDN'T HAVE ENOUGH TIME TO APPLY OTHER BRAKES. I TRIED TO TURN THE VEHICLE TO GET A WIDTH FOR STOPPING, BUT THE BRAKES STILL DID NOT WORK AND MY CAR HIT THE BACK OF THE CAR IN FRONT WHICH THEN CREATED A CHAIN REACTION TO TWO MORE CARS AHEAD. THERE WAS NO PASSENGER IN ANY OF THE CARS AFFECTED AND JUST THE DRIVER. *TR
- 11/24/2015· ELECTRICAL SYSTEM
WE HAD SOMETHING PLUGGED INTO THE AC OUTLET IN THE THIRD ROW. CAR WAS RUNNING BUT PARKED IN A LOT. CHILD PULLED CORD AND THE WHOLE COVER OF THE UNIT WAS PULLED OFF. EXPOSED PROTECTED WIRES BUT ALSO A SCREW THAT WAS "LIVE". CHILD RECEIVED FULL BODY ELECTRIC SHOCK TOUCHING THE SCREW. COVER WAS EASILY REPLACED, BUT CHILDREN SIT IN THE THIRD ROW.
- 11/23/2022· SERVICE BRAKES
My break petal went soft - as in goes all the way to the floor - it has been looked at by 2 different mechanics - no warning lights, no sounds, just all of a sudden no breaks - it has all new break pads, master cylinder, rotors, etc… the break petal is as soft as can be. I can not stop suddenly.
- 11/21/2023· ENGINE AND ENGINE COOLING
The contact owns a 2012 Honda Odyssey. The contact stated while driving at various speeds, the vehicle lost motive power inadvertently in the middle of the roadway. There was no warning light illuminated. The contact was unable to veer to the side of the roadway. The contact stated that he shifted into park (P) and was able to restart the vehicle. The contact stated that the failure had been occurring approximately twice per day while driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 100,000.
- 11/21/2012· ELECTRICAL SYSTEM
THE SPEEDOMETER AND OTHER INSTRUMENTS ON THE DASH BOARD ARE VERY EASY TO SEE AT NIGHT. HOWEVER, IN DAYLIGHT IT IS VERY DIFFICULT TO SEE THE SPEEDOMETER AND THE OTHER INSTRUMENTS, PARTICULARLY IF WEARING POLAROID SUNGLASSES. THE NUMBERS ON THE SPEEDOMETER ARE GREY ON GREY. THAT AND THE LED LIGHTING MAKES IT VERY DIFFICULT TO SEE HOW FAST THE VEHICLE IS GOING. IT IS A SAFETY PROBLEM BECAUSE MOTORISTS HAVE TO SPEND A SIGNIFICANT AMOUNT OF EXTRA TIME LOOKING AT THE SPEEDOMETER IN ORDER TO SEE HOW FAST THE VEHICLE IS GOING. WHILE THE MOTORISTS ARE LOOKING AT THE SPEEDOMETER, THEY CAN'T SEE THE ROAD AND THEY CAN'T SEE POTENTIAL TRAFFIC CONFLICTS. EARLIER MODELS OF HONDA ODYSSEY DID NOT HAVE THIS PROBLEM. HONDA KNOWS HOW TO MAKE THE DASHBOARD INSTRUMENTS CLEARLY VISIBLE IN DAYLIGHT. NO NEW TECHNOLOGY HAS TO BE DEVELOPED TO MITIGATE THIS SAFETY PROBLEM. *TR
- 11/20/2017· SEATS
2ND ROW SEAT FLIPPED FORWARD DURING MODERATELY HARD BRAKING, INJURING MY CHILD WITH A BUSTED LIP AND SCRATCHES. SHE WAS 6 YRS OLD AND SECURED IN A 5 PT HARNESS CHILD SAFETY SEAT THAT WAS SECURED INTO THIS 2ND ROW SEAT. THE SEAT FLIPPED FORWARD WITH HER IN IT CAUSING HER TO STRIKE THE BACK OF THE FRONT PASSENGER SEAT. THE SEAT CAN BE MANUAL UNLATCHED FOR REMOVAL AND TO SLIDE IT SIDEWAYS, WHICH WE HAD DONE. APPARENTLY IT NEVER LATCHED BACK PROPERLY, BUT IT APPEARED TO BE FULLY LATCHED. WE WERE TRAVELING BETWEEN 35 AND 40MPH WHEN WE HAD TO STOP UNEXPECTEDLY WHEN THE SEAT FLIPPED FORWARD. IT WAS IN AMARILLO TX ON A CITY STREET WHEN A SHORT GREEN LIGHT QUICKLY CYCLED TO YELLOW, THEN RED. THIS EVENT HAPPENED JUNE 27, 2015. WE NOW "CHECK" AND MAKE SURE BOTH KID'S SEATS ARE LATCHED (THE BEST WE CAN) BY PULLING FORWARD, WITH HEAVY FORCE, ON THE SEATS WHEN BUCKLING KIDS IN THOSE SEATS. THERE APPEARS TO NOW BE EXCESSIVE PLAY IN THE LATCH MECHANISM WHEN PERFORMING THIS "CHECK" THAT I'M NOT COMFORTABLE WITH. I FEEL THESE SEATS NEED TO BE REPLACED AND ARE NOT SAFE. THESE SEATS USED TO SECURE TO THE VEHICLE TIGHTLY, BUT NOW THERE IS EXCESSIVE "PLAY" AND LOTS OF "COMPLIANCE" IN THE SEAT FASTENING SYSTEM THAT SECURES IT TO THE VEHICLE. I'M NOT CONFIDENT, EVEN AFTER MY TRIPLE CHECKING IT EVERY TIME, THAT THIS WON'T HAPPEN AGAIN.
- 11/20/2014· SERVICE BRAKES, AIR
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 55 MPH ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL VIBRATED WITHOUT WARNING AND IT WOULD STOP ONCE THE BRAKE PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
- 11/20/2014· VISIBILITY
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR PASSENGER SLIDING GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
- 11/14/2011· EXTERIOR LIGHTING
BRAND NEW VEHICLE, NEW MODEL YEAR, COULD BE ONE OF FIRST. HEADLIGHTS ARE AS BRIGHT AS THE SUN. ANY BUMP OR INCLINE PUTS HEADLIGHTS INTO ONCOMING DRIVER EYES. MAJORITY FLASH ME THAT MY HIGH BEAMS ARE ON. THEY ARE NOT. HONDA SAYS ALL PERFECT. I CANNOT LOOK INTO LIGHT - IT IS SUN-LIKE. MY HEADLIGHTS COME UP INTO ONCOMING EYES CONSTANTLY - HONDA SAYS AIMED PERFECTLY. I ASSERT THAT THIS IS SIMPLY HIGHLY DANGEROUS; HONDA WILL DO NOTHING FOR ME. ALL IS PERFECT, THEY SAY. EVEN IF I DON'T CAUSE SOMEONE ELSE'S ACCIDENT, THE QUANTITY OF PEOPLE FLASHING ME APPEARS TO BE EVIDENCE OF SPREADING ANGER, BECAUSE I CAN DO NOTHING. MY SUN-LIKE LIGHTS 'FLASH' THEM AGAIN AND AGAIN. PITY THE POOR DRIVER IN FRONT OF ME, IN MY LANE. MY BULBS ARE HALOGEN, NOT THE 'HIGH INTENSITY DISCHARGE' TYPE. *TR
- 11/13/2016· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEMCrash
I WAS IN MY DRIVEWAY, STOPPED, GETTING READY TO PULL IN TO THE GARAGE. I HAD STOPPED WITH MY FOOT ON THE BRAKE PEDAL, AND THEN I PRESSED THE BUTTON TO OPEN THE GARAGE DOOR AND WAITED FOR THE GARAGE DOOR TO GO UP. WHILE THE GARAGE DOOR WAS STARTING TO GO UP AND THE BRAKE PEDAL WAS STILL PRESSED, THE CAR SUDDENLY, UNINTENTIONALLY, UNEXPECTEDLY ACCELERATED BY ITSELF INTO THE GARAGE DOOR CAUSING THE WINDSHIELD TO BREAK ON THE GARAGE DOOR AND THE GARAGE DOOR TO BREAK OFF OF ITS TRACKS. IT IS UNKNOWN THE COMPONENT OR SYSTEM THAT CAUSED THE SUDDEN UNEXPECTED ACCELERATION. IT COULD HAVE BEEN THE ENGINE, FUEL/PROPULSION SYSTEM, OR SPEED CONTROL. BUT SOMETHING CAUSED A SUDDEN UNEXPECTED ACCELERATION WHILE THE BRAKE PEDAL WAS APPLIED.
- 11/13/2014· SEATS
I WAS DRIVING ON THE ROAD NOT FAR FROM MY HOME. MY SON WAS SITTING BEHIND ME ON THE CAR SEAT. AND WHEN I WAS STEPPING ON THE BRAKE AND THE VEHICLE WAS STOPPED, I HEARD A HUGE BANG BEHIND ME AND THEN SUDDENLY MY SON'S CRYING! I LOOKED BEHIND ME AND SURPRISINGLY FOUND THAT THE SEAT BEHIND ME ON WHICH MY SON AND HIS CAR SEAT WAS SITTING FLIPPED OVER AND HIT MY SEAT IN THE BACK. MY SON'S FACE WAS INJURED AND BLEEDING. AND IT WAS VERY CLOSE TO HIS EYES. I WAS THINKING HOW CAN THAT HAPPEN! I WAS JUST AT A SPEED OF 25 MPH AND THE SEAT CAN FLIP OVER LIKE THAT. IF I WAS DRIVING ON A FREEWAY OR HIGH WAY, WHAT WILL BE THE RESULT? IT'S TOO DANGEROUS! I CANNOT IMAGINE IT. DESPITE THE INJURY ON MY SON'S FACE, I DO THINK MY SON HAS MENTAL INJURY. AFTER THAT HAPPENED, HE WOKE UP AND CRIED SEVERAL TIMES DURING NIGHT. HOWEVER, HE WAS SUCH A GOOD SLEEPER BEFORE. AND HE WAS AFRAID TO TAKE ANY VEHICLE AGAIN. HE BECAME VERY INDEPENDENT SINCE THEN. THEREFORE, I REALLY THINK THERE IS MENTAL INJURY ON MY SON. *TR
- 11/11/2019· STEERING
WHEN TURNING LEFT OR RIGHT THERES A NOISE COMING FROM THE STEERING COLUMN. IT ONLY HAPPENS AT SLOW SPEEDS. IT FEELS LIKE SOMETHING IS GOING TO FALL OFF.
- 11/11/2014· ELECTRICAL SYSTEM,TIRES,WHEELS,EQUIPMENT ADAPTIVE/MOBILITY
TPM(TIRE PRESSURE MONITOR) LIGHT INDICATING LOW PRESSURE WHEN THERE IS NO ERROR. DEALER (SAN MARCO,TEXAS) CLAIMS THE ISSUE IS DUE TO CELL PHONE CHARGER INTERFERENCE WITH TPM SYSTEM. DEALER CLAIMS HONDA IS AWARE OF THE ISSUE AND SENT OUT A SERVICE BULLETIN TO LIMIT THE CELL PHONE CHARGER TO LESS THAN TWENTY MINUTES TO PREVENT THE TPM FAULT CODE AND DASH LIGHT FROM BEING SET. IN MY PROFESSIONAL OPTION, HONDA AMERICA HAS WHAT IS KNOWN AS A 'CONDUCTIVE ELECTRO-MAGNETIC INTERFERENCE" ISSUE WITH THEIR SYSTEM. BASED ON WHAT HAS BEEN COMMUNICATED, I BELIEVE THERE IS AN ELEMENTARY DESIGN FLAW WITH THEIR SYSTEM THAT ALLOWS EITHER THE TRANSMITTED ENERGY OR INTERNAL GENERATED SIGNALS OF CELL PHONE TO BE COUPLED INTO THEIR SYSTEM USING THE BATTERY LINES. *TR
- 11/09/2017· STRUCTURE
WHEN ITS HEAVILY RAIN AND WIND, WATER COMES INSIDE THROUGH THE ROOF TOP ANTENNA WHILE DRIVING IN AVERAGE SPEED. THE LOCAL DEALERSHIP(DAVID MCDAVID HONDA OF FRISCO) CHECK INTO THIS ONCE, BUT THEY COULDN'T FIND ANYTHING. THEY TRIED BY USING A GARDEN HOSE, BUT IT DIDN'T HAVE AN ISSUE. THEY CONFIRM WITH ME THAT THEY SAW WATER MARKS ON THE ROOF UPHOLSTERY.
- 11/08/2017· AIR BAGS,SEAT BELTS,STRUCTURECrash
I WAS IN AN ACCIDENT ON OCTOBER 21, 2017, WE WERE HEADING TO CABELAS AN OUTDOOR SPORTING GOODS STORE. I WAS NOT AWARE OF ANY STOP SIGNS AND DID NOT NOTICE THE CAR COMING FROM THE LEFT OF ME. BY THE TIME I DID NOTICE I SLAMMED MY BREAKS BUT IT WAS TOO LATE. THE AIRBAGS FOR THIS VAN DID NOT DEPLOY BUT THE LIGHT INDICATOR WAS ON FOR AIRBAGS BEING DEPLOYED. ALSO, THE FRONT SEAT BELTS BECAME LOCKED AFTER THE COLLISION. I WAS LEFT WONDERING WHY MY AIRBAGS DID NOT DEPLOY. I WAS ABLE TO DRIVE MY VAN HOME BUT SHOULD HAVE NOT DONE SO SINCE THE SEATS WERE LOCKED.
- 11/05/2017· STRUCTURE
2012 HONDA ODYSSEY TOURING ELITE, GARAGE KEPT W/ 63K MILES, PEELING PAINT BETWEEN WINDSHIELD AND MOONROOF. HONDA MALL OF GEORGIA NOR HONDA CORPORATION WILL REPAIR PAINT DEFECT. I'VE HAD CLEAR COAT ISSUES ON A BLACK ACCORD V6 COUPE IN THE PAST AND WILL NOT BUY ANOTHER HONDA UNTIL THEY RESOLVE THE PAINT ISSUES.
- 11/05/2013· SERVICE BRAKES
I HAVE 22K MILES ON MY ODYSSEY. A FEW MONTHS AGO I STARTED FEELING SHAKING UPON BRAKING WITH STEERING WHEELS ALSO SHAKING BADLY. FINALLY TOOK IT TO THE DEALER WHO AFTER A DRIVE TEST SAID "FRONT BRAKE VIBRATION - RECOMMEND BRAKE PADS AND RESURFACE ROTORS". HOWEVER THE HONDA COURTESY INSPECTION REPORT SAYS 8MM LEFT IN BRAKE PADS WHICH IS MORE THAN 60% LIFE. I STRONGLY FEEL THIS IS TOO SOON FOR ROTORS OR BRAKE PAD REPLACEMENT AND SOMETHING OUGHT TO BE A MANUFACTURING DEFECT HERE WHICH SHOULD BE COVERED UNDER WARRANTY. *TR
- 11/04/2013· POWER TRAIN,ENGINE
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. WHILE DRIVING 78 MPH, THE CONTACT STATED THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ILLUMINATED, THEN POWERED OFF. THE CONTACT WAS ABLE TO GET THE VEHICLE SAFELY OFF OF THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DID NOT SPECIFY WHAT COMPONENT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 14,050.
- 11/03/2020· STRUCTURE
THE SLIDING DOOR ON PASSENGER SIDE IT IS AN AUTOMATIC OPERATING DOOR. DOESN'T OPEN OR CLOSE IN PROPER WAY FOR MOST OF THE TIME. IT IS TRYING BUT IT GET STUCK AND REVERSED BACK. I DON'T KNOW WHAT TO DO WITH IT, I CAN'T BRING IT TO THE DEALER IT WILL BE A LOT OF LABOR. THAN YOU!!
- 11/03/2014· STEERING,SERVICE BRAKES
MY 2012 HONDA ODYSSEY SHAKES VIOLENTLY WHEN YOU BRAKE AT HIGH SPEED INCLUDING THE STEERING WHEEL AS IF YOU WILL LOSE CONTROL OF THE VEHICLE. THIS WAS REPORTED TO THE HAMILTON HONDA DEALER FOR FIRST TIME IN 28 SEP 2013 WHO RE-SURFACED THE FRONT ROTORS UNDER WARRANTY AT 12428 MILES. THE ISSUE WENT AWAY FOR ABOUT 7000 MILES AND REAPPEARED AT 19963 MILES IN JULY 2014. WHEN I REPORTED THIS TO THE SAME DEALER THEY AGAIN RE-SURFACED BOTH FRONT AND BACK ROTORS + BALANCED ALL WHEELS UNDER WARRANTY. HOWEVER THE ISSUE CAME BACK AGAIN IN 2700 MILES CURRENTLY AT 22645 MILES. THE MECHANIC WENT WITH ME FOR THE TEST DRIVE AND I WAS ABLE TO SHOW HIM HOW THE VEHICLE SHAKES WHEN YOU BRAKE IN SPEEDS EXCESS OF 55 MILES. THE DEALER CHECKED AND SAID ALL THE ROTORS ARE WITHIN SPECS AND CANNOT BE FURTHER RE-SURFACED. I NEVER HAD THIS KIND OF ISSUE IN ANY OF MY OTHER VEHICLES I OWNED SO FAR. THIS ISSUE IS SHOWING UP FOR 3RD TIME BUT IT IS MORE SEVERE NOW. WHAT IS MY WAY FORWARD SINCE AMERICAN HONDA IS NOT COMING BACK WITH ANY RESOLUTION EVEN AFTER COMPLAINING TO THEM (IT IS MORE THAN 9 BUSINESS DAYS TODAY). I REPORTED TO AMERICAN HONDA ON 22-OCT-2014 AFTER SERVICING FROM DEALER. *TR
- 11/02/2020· ENGINE
VAN STARTED TO CHUG WHEN DRIVING. CHECK ENGINE LIGHT FLASHED AND IT WAS TOWED TO DEALERSHIP. PISTON RINGS ARE BAD AFTER 130,000 MILES.
- 11/01/2016· SERVICE BRAKES,ENGINE
1. BRAKES AND ROTORS ARE UNDERSIZED AND WARPED CAUSING A MASSIVE VIBRATION WHEN YOU BREAK. HONDA DEALERS WORKED 3 TIMES ON IT BUT THE PROBLEM CONTINUED UNTIL I PURCHASED AFTER MARKET PARTS AND REPLACED THEM. 2. I RECEIVED NO WARRANTY LETTER OR WARNING ABOUT AN ENGINE FAILURE (PISTON RECALL WARNING) LETTING ME KNOW THAT THE ENGINE NEEDED REPAIRS. I WAS ON A TRIP WHEN THE CAR ALMOST STALLED ON THE FREEWAY AND I HAD TO TAKE EVASIVE ACTIONS TO PREVENT A DEVASTATING ACCIDENT.
- 10/31/2017· STEERING,SERVICE BRAKES
VERY VIOLENT VIBRATION WHEN BRAKES APPLIED EVEN AT RELATIVELY SLOW SPEEDS, ESPECIALLY GOING DOWNHILL. VEHICLE BECOMES HARD TO CONTROL. HIGH SAFETY CONCERN CONSIDERING IT IS A FAMILY VEHICLE AND CHILDREN ARE OFTEN PRESENT IN THE CAR. DEALERSHIPS AND HONDA US DO NOT COOPERATE ON THE ISSUE. THEY SOLUTION IS TO RE SURFACE FONT BRAKE ROTORS OR REPLACE THEM WITH NEWER VERSION. THE FACT THAT THERE IS A NEWER IMPROVED VERSION OF ROTORS IS AN ADMISSION BY HONDA THAT ORIGINAL BRAKE ROTORS ARE EITHER DEFECTIVE OR HAVE DESIGN FLAW. I HOPE NHTSA ACTS BEFORE SOMEONE GETS INJURED IN THE CRASH.
- 10/29/2012· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
WHEN PRESSING THE ACCELERATOR, THE VEHICLE HESITATES, THEN SURGES FORWARD AT A HIGH RATE OF SPEED. THIS HAPPENS QUITE OFTEN WITH NO PATTERN OR INDICATION. I QUESTIONED THE DEALER AND THEY SAID IT WAS DUE TO THE WIRELESS METHOD USED TO TRANSMIT THE SIGNAL FROM THE ACCELERATOR TO THE INJECTION SYSTEM. THEY SAID I WOULD HAVE TO LEARN TO LIVE WITH IT. *TR
- 10/28/2020· UNKNOWN OR OTHER,ENGINE
WAS DRIVING NORMAL STARTED MISSING AND SPUTTERING REALLY BAD JERKING VIOLENTY CHECK ENGINE LIGHT STARTED FLASHING BARELY WAS ABLE TO GET SAFELY OFF THE ROAD. GOT BACK HOME IGHT GOES OFF AND DRIVES NORMAL FEW DAYS LATER SAME THING HAPPENED AGAIN.
- 10/27/2015· POWER TRAIN,SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. AFTER PARKING THE VEHICLE AND SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V143000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS NOT AVAILABLE.
- 10/27/2015· UNKNOWN OR OTHER
ANY TIME BRIGHT SUNSHINE IS PRESENT; IT IS IMPOSSIBLE TO READ THE TEMPERATURE &/OR RADIO SETTINGS. THE BLACK LETTERING ON THE LIGHT BLUE BACKGROUND FORCES A DRIVER TO "LEAN DOWN" COMPLETELHY TAKING THEIR EYES OFF THE ROAD IN AN ATTEMPT TO READ THE INFORMATION. AND, EVEN THEN, IT IS ALMOST IMPOSSIBLE TO READ THE INFORMATION! IF THE BACKGROUND WAS BLACK & THE LETTERS WERE WHITE (LIKE THE DATE & TIME ON THE GPS SCREEN) THE "PROBLEM" WOULD BE COMPLETELY ELIMINATED. NOTE: THIS PROBLEM IS STILL PRESENT IN THE 2015 MODEL'S. I HAVE TRIED IN VAIN TO CONTACT HONDA ENGINEERING BUT IT IS "IMPOSSIBLE" TO GET THROUGH TO THEM! FURTHERMORE, MY HONDA DEALER SAID: "THERE IS NO WAY TO GET TO THE PROPER PEOPLE AT HONDA." PLEASE HELP!!!
- 10/26/2017· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMFire
I STOPPED AT A T-INTERSECTION AND TURNED RIGHT. AS SOON AS I MADE THE TURN, THE VEHICLE SUDDENLY BEGAN SHIFTING ODDLY. IT WAS GOING TO VERY HIGH RPMS BEFORE IT WOULD SHIFT. I IMMEDIATELY CHECKED THE TEMPERATURE GAUGE, BUT THE ENGINE WAS NOT OVERHEATING. WE WERE ON A MOUNTAIN ROAD SO I BEGAN LOOKING FOR A PLACE TO PULL OVER. I CHECKED MY REAR VIEW MIRROR AND SAW THE CAR BEHIND ME FLASHING THEIR LIGHTS AND HONKING THEIR HORN. AT THAT POINT I NOTICED SMOKE IN THE REAR VIEW. I IMMEDIATELY STOPPED THE CAR AND AS SOON AS I DID, THE FRONT OF THE VEHICLE WENT UP IN FLAMES. MY PREGNANT WIFE AND I GOT OUR THREE LITTLE CHILDREN OUT OF THE CAR EXTREMELY QUICKLY AND THEY GOT BACK DOWN THE ROAD A WAYS TO GET AWAY FROM THE BURNING VEHICLE. I BEGAN THROWING CAR SEATS AND OTHER THINGS OUT OF THE CAR AS QUICKLY AS POSSIBLE, BUT WITHIN TWO MINUTES AFTER I STOPPED THE CAR, THE FLAMES WERE TO BIG TO BE ANYWHERE NEAR IT. THE CAR BURNED EXTREMELY FAST AND THE FIRE WAS EXTREMELY HOT, COMPLETELY DESTROYING THE CAR.
- 10/26/2016· SUSPENSION
THE REAR TIRE WENT FLAT RATHER SUDDENLY. HONDA DOES NOT MAKE THE CAMBER ADJUSTABLE (UNLIKE OTHER MANUFACTURERS), WHICH LEADS TO INNER TIRE WEAR. THIS AFFECTS THE HANDLING AND ABILITY TO BREAK. WE DID NOT HAVE AN ACCIDENT THIS TIME, BUT I AM NOT COMFORTABLE THAT THIS WON'T BE THE CASE IN THE FUTURE. HONDA DOES THIS SO THAT THE CUSTOMERS HAVE NO CHOICE BUT TO HAVE COSTLY ROUTINE MAINTENANCE AND PURCHASES (NEW TIRES). IT IS SHAMEFUL.
- 10/26/2014· SERVICE BRAKES
WHILE DRIVING THE STEERING WAS SHAKING. SO TOOK IT TO THE DEALER WHO STATED THAT THE ROTORS HAD WARPED AND NEED TO BE RESURFACED. IT APPEARS TO BE TOO SOON SINCE THE BRAKE PADS WERE FINE. SO I DID PAY FOR THE RESURFACING. ANY ONE ELSE HAVING THE SAME PROBLEMS PLEASE REPORT IT. THE ROTORS SHOULD NOT WARP AT 30000 MILES. *TR
- 10/26/2014· SEAT BELTS
THE FARTHEST REAR DRIVER SIDE SEAT BELT TORE IN HALF WHEN PULLED DOWN TO BE USED. WHEN INSPECTED IT WAS NOTED THAT THE PLASTIC NEAR THE CEILING THAT THE BELT ENTERS AND RETRACTS INTO WAS JAGGED AND SHARP. THERE HAS BEEN NO ACCIDENTS IN THIS VEHICLE AND NO KNOWN DAMAGE TO THAT AREA OF PLASTIC. THE AREA THAT IS JAGGED IS ALSO LOCATED IN A POSITION THAT DAMAGE TO THE AREA WOULD BE HARD TO DO FROM AN EXTERNAL FORCE AND APPEARS TO BE MORE LIKELY FROM THE NORMAL USE OF THE SEAT BELT RUBBING OVER THE PLASTIC. THE PLASTIC AREA AROUND THE JAGGED AREA DOESN'T SHOW ANY SIGNS OF WEAR OR DAMAGE EITHER. *TR
- 10/24/2013· SERVICE BRAKES
THIS IS THE SECOND HONDA ODYSSEY. THE FIRST WAS A 2005 THAT I OWNED FOR 7 YEARS AND DID NOT NEED THE ROTORS RESURFACED UNTIL THE VAN HAD 70000 MILES ON IT. I NOW OWN A 2012 AND WITH ONLY 20000 MILES ON IT THEY NEED TO BE RESURFACED. HONDA IS NOT COVERING STATING THAT IT IS DRIVING HABITS, HOWEVER I DRIVE THE SAME AS I DID WITH MY 2005 HONDA ODYSSEY. WHEN I GOOGLE A 2012 HONDA ODYSSEY THERE ARE SEVERAL OTHER INDIVIDUALS THAT ARE EXPERIENCING THE SAME ISSUE WITH THEIR 2012 ODYSSEY HAVING TO REPLACE THE ENTIRE BRAKING SYSTEM. IF THE BRAKING SYSTEM IS FAILING THAT IT IS OPENING HONDA UP FOR LAWSUITS, ESPECIALLY WHEN ENOUGH PEOPLE HAVE THE SAME ISSUE. HONDA USED TO BE A VERY DIFFERENT COMPANY. *TR
- 10/22/2019· AIR BAGS,STRUCTURECrash
WAS TRAVELING ROUGHLY 70 MPH ON HWY 45 JUST OUTSIDE OF BUCKATUNNA, MS WHEN 2 DEER WERE SEEN ON THE MEDIAN OF THE HWY A SHORT DISTANCE AWAY. AS SOON AS THEY WERE SEEN, THE DEER SAW OUR HEADLIGHTS AND JUMPED INTO OUR LANE OF TRAVEL HITTING THE DRIVERS FRONT CORNER DAMAGING THE BUMPER, GRILL, HEADLIGHT, AND LEFT FRONT PANEL. WHAT'S CONCERNING IS EVEN THOUGH THE IMPACT WAS ON THE DRIVER SIDE AND 99% OF DAMAGE TO DRIVERS SIDE, ONLY THE FRONT PASSENGER'S AIRBAG DEPLOYED, NOT THE DRIVER SIDE.
- 10/20/2014· SERVICE BRAKES
I PREVIOUSLY REPORTED THIS FOR THE SAME PROBLEM AND IT RECURRED. APPLICATION OF BRAKES CAUSE SHIMMY WHEN GOING DOWNHILL. TOOK IT TO DEALER AGAIN UNDER WARRANTY AND THEY AGAIN TURNED ROTORS AND EVENED UP THE BRAKE PADS WHICH DID FIX THE PROBLEM. THE DEALER COULD NOT OFFER A NON-SPECULATIVE EXPLANATION WHY THIS HAS TWICE OCCURRED NOW. *TR
- 10/18/2011· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 HONDA ODYSSEY. THE CONTACT STATED THE HEADLIGHTS DO NOT PROJECT FAR ENOUGH FOR HIM TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADJUSTED THE HEADLIGHTS BUT THE CONTACT STATED IT DID NOT MAKE A DIFFERENCE. THE DEALER ALSO INFORMED HIM THAT WAS CAUSED BY THE DESIGN OF THE VEHICLE AND OFFERED NO OTHER ASSISTANCE. THE MANUFACTURER STATED THEY WOULD GIVE HIM A RETURN CALL WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 380.
- 10/17/2017· AIR BAGSCrash
I WAS IN A FRONT END COLLISION. MODERATE ACCIDENT, GOING APPROX 35 MPH HITTING ANOTHER CAR WITH ENOUGH FORCE TO SPIN THE CAR THAT I HIT. MY FRONT AIRBAGS DID NOT DEPLOY. THE CAR WAS NOT ABLE TO BE DRIVEN OFF THE SCENE. I WAS DRIVING STRAIGHT AND HIT THE OTHER CAR WITH THE FRONT OF MY CAR IN HER PASSENGER DOOR. I WAS ON A CITY STREET.
- 10/13/2017· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
VSC LIGHT ON BRAKES LOCKED UP ALL 4 WHEELS CANNOT MOVE FORWARD OR REVERSE, REAR BRAKE LIGHTS INOPERABLE, VEHICLE PARKED IN DRIVEWAY. WHEN STARTED VSA LIGHT CAME ON IN DASH. BRAKES LOCKED UP COULD NOT MOVE REQUIRING A TOW TO HONDA DEALER IN MURFREESBORO TN
- 10/13/2016· STEERING,SERVICE BRAKES,ENGINE
THERE WAS A CHECK ENGINE LIGHT AND UPON INSPECTION, HONDA NOTIFIED ME THAT THE PISTON RING REPLACEMENT WAS NECESSARY AND THAT HONDA EXTENDED THE WARRANTY TO 100K MILES. THE PROBLEM WAS THE TIMING BELT AND FEW OTHER PARTS NEEDED TO BE REPLACED BECAUSE THEY WOULD GET DAMAGED DURING THIS WARRANTY REPAIR. HONDA REFUSED TO PAY FOR THE TIMING BELT REPLACEMENT AND MADE ME PAY ALMOST $800.00 IN PARTS AND LABOR. 2. MY CAR STARED TO VIBRATE EVERY TIME I BRAKED FROM ABOUT 15K MILES. I TOOK IT IN AND INSTEAD OF MAKING THE PROPER REPAIRS THE SERVICE CENTER HAD THE FRONT ROTORS RE-SURFACED 3 TIMES. THE PROBLEM KEPT ON COMING BACK BECAUSE THE FRONT ROTORS ARE UNDERSIZED FOR THE VEHICLE. I HAD TO BUY MY OWN FRONT ROTORS FROM A GENERIC MAKER ALONG WITH PADS TO CORRECT THE PROBLEM. IT COST ME $350 FOR PARTS AND $200 AT HONDA SERVICE CENTER TO REPAIR IT PROPERLY. 3. THERE'S A POPPING SOUND WHEN I MAKE TURNS. I'VE ADDRESSED IT AND NO ONE WILL FIX IT. I DON'T THINK ITS NORMAL THAT CLICKING AND POPPING SOUND COMES WHILE STEERING.
- 10/12/2012· ENGINE AND ENGINE COOLING
A/C STOPPED BLOWING COLD AIR ALL OF A SUDDEN. TOOK CAR TO DEALER FOR DIAGNOSIS. DEALER STATED ROCK PUNCTURED THE CONDENSER, AND IS NOT COVERED UNDER WARRANTY. WE BELIEVE, AND THOUSANDS OF OTHERS, THAT THIS IS A MANUFACTURERS DEFECT AND FLAW IN DESIGN THAT DOES NOT ADEQUATELY PROTECT THIS COMPONENT, HENCE AMERICAN HONDA IS MAKING A TON OF MONEY OFF ITS CUSTOMERS FOR REPAIRS. CONTACTING AMERICAN HONDA FOR RESOLUTION IS USELESS, AS THEY ARE STANDING BEHIND A ROUTINE EXPLANATION OF THAT THEY ARE NOT LIABLE FOR THIS TYPE OF FAILURE, IN THEIR DESIGN. WE NEED HELP! *TR
- 10/06/2012· POWER TRAIN,ENGINE
WE BOUGHT THIS VEHICLE WITH MY AUNT[XXX] FOR OUR FAMILY, WE WERE BREAKING IT IN AROUND 400 PLUS MILES AND WE NOTICE THERE IS A VIBRATION WHEN THE VCM OR VARIABLE CYLINDER MANAGEMENT TURNS ON. SO WE TOOK IT A THE DEALERSHIP WE BOUGHT IT FROM WHICH IS NORM REEVES HONDA IN WEST COVINA CA. HUMMING VIBRATION NOISE WHEN THE VCM TURNS ON AT ANY SPEED. TO WHOM IT MAY CONCERN, SEPT 27 2012 ME AND MY AUNT JUST BOUGHT A BOUGHT BRAND NEW 2012 HONDA ODYSSEY EX SEPT 21,2012 WITH ONLY 33 MILES ON IT, WE NOTICE A VIBRATION IN THE ENGINE SO I TOOK IT TO NORM REEVES HONDA 1 888 637 7262 ON SEPT 27, 2012 WITH 622 MILES ON IT AND SPOKE TO [XXX] SERVICE ADVISOR I TOLD THEM THAT THERE IS A VIBRATIONS IN THE ENGINE, WIND NOISE, ALIGNMENT PROBLEM AND THE REAR SLIDING DOOR NOT BEING PUSHED. HE SEND A GUY TO MEET ME WHICH HE'S NAME IS[XXX] A SERVICE DIAGNOSTICS WHO COME WITH ME FOR A TEST DRIVE, SO WE WENT AND HE NOTICES THE VIBRATION, WIND NOISE AND THE SLIDING REAR DOOR NOT BEING PLUSH AND THE ALIGNMENT. [XXX] TOLD ME THAT THEY WILL HOOK UP THE COMPUTER SYSTEM OF HONDA TO SEE THE PROBLEM WITH THE VIBRATIONS WE HEAD BACK TO THE DEALER AND HE TOLD THE SERVICE ADVISOR ABOUT IT. SO I LEFT ODYSSEY WITH THEM THE WHOLE DAY, I GOT A CALL FROM [XXX] AROUND 4:30 ISH AND TOLD ME THEY FIXED THE REAR DOOR STRIKER, THE REAR SLIDING DOOR THE FIXED ALSO, ALIGNMENT IS NOW STRAIGHT AND THE TOP PART OF THE DOOR IS PLUSHED BUT THE LOWER DOOR IS NOT PLUSHED ANY MORE, THEY FIXED THE ALIGNMENT, THEY SAID THE WIND NOISE IS NORMAL, REGARDING THE VIBRATION, THEY TOLD ME THAT THEY DROVE THE NEW ONE AND THEY DRIVE THE SAME. THEY IS A BIG PROBLEM HERE AND THEY JUST NOT SAYING. PLS HELP US OUT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR