2012 GMC Terrain

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· POWER TRAIN

  I just spent 1,600 dollars to replace the timing chain. I know their were recalls on this, I was wondering why my vin and model were not included in these recalls?

• 12/31/2019· ENGINE

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY SPUTTERED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO BARKLY CADILLAC (3575 SKY LAND BLVD, TUSCALOOSA, AL) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRING FRACTURED AND DESTROYED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

• 12/30/2024· SEAT BELTS

  Issues with the passenger side seatbelt not pulling to lock. It's jammed off and on. Doesn't work.

• 12/29/2015· VISIBILITY/WIPER

  WIPERS IN "ON" POSITION, WIPER MOTOR AUDIBLY RUNNING, NEITHER WIPER BLADE WOULD MOVE ACROSS WINDSHIELD, BOTH REMAIN STATIONARY. CAN MANUALLY MOVE BOTH BLADES FREELY, NO BINDING, IN UNISON VALIDATING LINKAGE BETWEEN THE TWO BLADE ARMS WERE STILL CONNECTED. SUSPECTED MOTOR SHAFT/SPLINE CONNECTING TO THE "BLADE TRANSMISSION" WAS DISCONNECTED, STRIPPED, OR FELL OFF. TO ENSURE NOT AN ELECTRICAL ISSUE, REMOVED 25 AMP FUSE (NO. 29) FROM ENGINE COMPARTMENT FUSE BUSS AND INSPECTED FUSE. FUSE INTACT AND IN LIKE NEW CONDITION. REINSTALLED THE FUSE RESUMING MOTOR FUNCTION. DROVE THE VEHICLE TO VALENTINE GMC BUICK, FAIRBORN, OHIO AND ASKED SERVICE MGR IF A TSB REFERENCING THIS SAFETY ISSUE HAD BEEN REPORTED. THE SERVICE MGR DID NOT COMMENT; INSTEAD HE SHOWED ME AN ILLUSTRATED PARTS BREAKDOWN OF THE AREA IN QUESTION POINTING TO THE BLADE TRANSMISSION. TO CONFIRM MY DIAGNOSIS, HE HAD ONE OF THEIR MECHANICS INSPECT THE AREA IN QUESTION PENDING THE REMOVAL OF A PANEL. SERVICE MGR FOLLOWED BY STATING I "MIGHT" NOT HAVE TO PAY, DEPENDING ON THE PROBLEM. THE INSPECTION PROVED IT WAS INDEED THE WIPER BLADE TRANSMISSION P/N 25948436, GM AT FAULT. THE SERVICE MGR ALSO STATED PARTS ON-HAND FOLLOWED BY A $250.00 QUOTE TO REPLACE. WITH THE AREA IN QUESTION APART, I CONCURRED WITH THE WORK WHICH WAS DONE IN A FEW MINUTES. AFTER EXAMINING THE BILL, I CROSSED THIS PART NUMBER ON-LINE AND FOUND COUNTLESS GENUINE GM SOURCES CHARGING FAR LESS; $95.16, TO BE EXACT (LESS SHIPPING AND INCLUDES 1 YR WARRANTY). I BROUGHT IT UP TO THEIR ATTENTION AND WAS TOLD THEIR LIST PRICE IS $199.95 WITH THE SAME 1 YEAR WARRANTY, AND THE LABOR COST WAS DISCOUNTED DOWN TO $85.00 PER HOUR. REGARDLESS OF COSTS, THE FACT REMAINS; LOW OR NO VISIBILITY COULD RESULT IN A CRASH CAUSING INJURY OR DEATH UNLESS ADDRESSED. RECOMMEND RESEARCHING OTHER VEHICLES CARRYING THIS PART FOR POTENTIAL FAILURE.

• 12/28/2016· VISIBILITY,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT FUNCTION WHILE DRIVING. THE DEALER DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

• 12/22/2019· ELECTRICAL SYSTEM,AIR BAGS,SEATS

  RECENT PROBLEMS WITH MY 2012 GMC TERRAIN ALL-WHEEL-DRIVE PVC VALVE CAUSED REAR MAIN SEAL TO CONSUME OIL AND GASKET BLEW OUT DRIVERS SEAT WILL NOT MOVE FORWARD OR BACKWARDS VISOR ON DRIVERS SIDE WILL NOT STAY UP ALSO ELECTRICAL PROBLEMS

• 12/19/2022· UNKNOWN OR OTHER

  The rear tailgate on a 2012 GMC Terrain has auto lift and close. The tailgate opens, but wont stay open then closes hitting you in the head. The heavy tailgate comes down hitting you in the head, and it takes a lot to hold the gate up. I called the dealer who said it could be the power lift. He said there was a previous recall to fix the same issue, but that part is not holding. I spoke with the dealer and found issued on line. No warning lamps or messages appeared.

• 12/18/2018· STRUCTURE,UNKNOWN OR OTHER

  TO WHOM IT MAY CONCERN: PLEASE NOTE THAT I HAVE OBSERVED MY VEHICLE A PROFOUND AMOUNT OF WATER ENTERING THE VEHICLE SOMEWHERE WITHIN, AT, OR IN VICINITY OF THE FRONT PASSENGER SIDE OF THE VEHICLE AND DRIVER'S SIDE (FRONT). THIS OCCURS DURING RAIN-FALL. MY VEHICLE BEGAN DISPLAYING AN ODOR AND SHOWING WHITE-YELLOWISH COLORED MATTER IN THE CARPET AREA. THE WATER IS NOW DEVELOPED INTO A PUDDLE ON THE PASSENGER - SIDE AND CARPET SOAKED ON THE DRIVER'S SIDE (THE LOST OF FOOTING ON THE DRIVER'S SIDE, MAKES IT SOMETIMES DIFFICULT WHEN DRIVING, AND SHIFTING MY FOOT FROM THE ACCELERATOR TO (AND) BRAKING (TO STEER, AND PERFORMING TURNING MANEUVERS). I HAVE RESEARCHED AND NOTED SEVERAL CONSUMER CHAT PAGES, IN WHICH CONSUMERS HAVE DISCUSSIONS EXPERIENCING THE PROBLEM OF WATER LEAKING INTO THEIR GMC TERRAIN, AND OTHER GMC VEHICLES.

• 12/18/2018· STEERING

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE STEERING WHEEL COVER SUDDENLY LOOSENED AND SEPARATED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO PHILLIPS BUICK (HWY 441-27, FRUITLAND PARK, FL) WHO INDICATED THAT THE METAL RING USED TO SECURE THE COVER WAS LOOSE AND THE ENTIRE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,600.

• 12/18/2013· ELECTRONIC STABILITY CONTROL (ESC)

  I OWN A 2012 TERRAIN SLE2 WITH APPROXIMATELY 20,000 MILES. ON FRIDAY, DECEMBER 13, 2013, I JOINED THE INNUMERABLE OWNERS OF GM PRODUCTS (FOUND ON THE VARIOUS OWNER FORUMS ON THE INTERNET) THAT HAVE EXPERIENCED THE SERVICE STABILITRAK LIGHT COMING ON WITH ROUGH IDLING. OTHER OWNERS HAVE EXPRESSED THE LOSS OF POWER WHEN THIS EVENT OCCURS. LUCKILY, I WAS BACKING OUT OF MY GARAGE AND NOT TRAVELING ON THE EXPRESSWAY SO I CANNOT ADVISE WHETHER THERE WAS LOSS OF POWER SINCE I WAS GOING SO SLOW. THE LIGHT WENT OFF WHEN I TURNED THE VEHICLE OFF IN ORDER TO COME INSIDE AND CALL THE DEALER (WOODY BUICK GMC IN NAPERVILLE IL). THE DEALER WAS ABLE TO FIND CODE PO300 (RANDOM CYLINDER MISFIRE) BUT THEY COULD FIND NOTHING WRONG. I WAS TOLD THE VEHICLE FIXED ITSELF (WHICH I FIND HIGHLY DOUBTFUL AND VERY DISTURBING). I AM A ONE VEHICLE FAMILY AND NOW IN A COMPLETE PANIC WHENEVER I DRIVE THIS VEHICLE. I FEAR FOR MY LIFE, MY PASSENGERS? AND OTHERS BECAUSE LOSS OF POWER CAN HAPPEN AT ANY TIME AND I AM CONCERNED ABOUT BEING REAR ENDED SINCE THE DRIVER BEHIND ME WOULD HAVE NO CLUE, AS I DON?T, THAT MY VEHICLE WILL LOSE POWER. SINCE THIS IS A HUGE SAFETY CONCERN, I AM SHOCKED THAT GM HAS NOT ADDRESSED THIS FAILURE OF ITS PRODUCTS. *TR

• 12/13/2024· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  I think the manifold on GMC Terrain need to be on a recall because mine already cracked.

• 12/11/2020· POWER TRAIN,ENGINE,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT HE WAS INFORMED THAT THERE WAS NO OIL INSIDE THE VEHICLE UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR THE FIRST OIL CHANGE. NO WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE DISCOVERY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A VOUCHER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO DEFECTIVE PISTON RINGS THAT WERE TOO EXPENSIVE TO BE REPLACED. AS A RESULT, THE ENGINE BECAME INOPERABLE. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. PRIOR TO THE ENGINE FAILURE, THE CONTACT ALSO STATED THAT THE VEHICLE REVVED AND ACCELERATED INDEPENDENTLY WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT NOTED THAT PRIOR TO THE ENGINE FAILURE, BOTH WINDSHIELD WIPERS WERE DEFECTIVE DUE TO THE WINDSHIELD WIPER TRANSMISSION. BOTH WINDSHIELD WIPERS WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

• 12/10/2014· STEERING

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 65 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED TO CONTROL THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

• 12/09/2022· VISIBILITY/WIPER

  Driving in heavy rain south on the I-5 at 545p. In peak traffic and wipers suddenly just stopped while going 60mph in the carpool lane. As we past the exit for I-405 There was no shoulder to pull off of on my left. I had to cross over 5 lanes until I could safely get off the freeway. Then drive another 5 miles on side streets getting out an manually moving the wipers every few blocks so i could see. I'm female and over 50 yrs old. There was not a place I felt safe to just pull over at night. I stopped at a friend's. I can hear the motor moving but the wipers are not. I do not recall ever seeing the recall on the ball bearings and nor the wiper linkage but found one. However I'm have 72k miles and have owned it for 10 yrs.6 months. So it may not be covered, which I believe is not fair. I almost died and could have caused other deaths just trying to safely maneuver off the freeway, which I felt was safer than sitting on the side of a very dangerous section of the freeway. I know people with cars over 40 yr old that were left outside with over 200k miles and the wipers have never just died. I am the original owner and my car has been garaged for over 95% of the time when not in use. I will call the dealership in the morning but trying to get ahead of this since articles are saying there are no parts. Scared and frustrated.

• 12/09/2018· ELECTRICAL SYSTEM

  IN MAY 2018 MY REAR CAMERA AND BACKUP LIGHTS STOPPED WORKING. WHEN I WENT TO THE DEALER, THE DEALER TOL ME THAT THE REAR CAMERA WAS BAD AND IT WAS TIED TO THE BACK UP LIGHTS. THEY WOULD NOT FIX IT FOR FREE. I WAS CHARGED $175 DOLLARS TO DISCONNECT THE CAMERA. THE CAMERA SHOULD BE LINKED TO THE BACKUP LIGHTS WHEN IT MALFUNCTIONS. I ALMOST HIT A PERSON BECAUSE THE BACKUP LIGHTS WOULD NOT TURN ON THIS IS A SERIOUS DEFECT. SUNRISE CHEVY SHOULD NOT HAVE CHARGED ME FOR THIS PROBLEM.

• 12/09/2018· SEAT BELTS

  SEAT BELT RETRACTORS FAIL TO RETRACT AND BELT CLIP GETS STUCK IN CLOSED DOOR. DEALER FIXED ONCE BUT REFUSES TO FIX AT THEIR COST. I BELIEVE THIS IS A SERIOUS GM DEFECT AND A SAFETY HAZARD BECAUSE A HALF OPEN JAMMED DOOR WILL NOT OPEN.

• 12/05/2021· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  Once again, timing chain incident, this time while driving, wasn't expecting it, suddenly my Terrain steering when became stiff to turn, and happened to realize the car motor had shut off and rolling to the right, nearly hitting parked car. I tried to start vehicle, but made a whining sound, but did not start, yet check engine light was on. I had my OBD reader handy, and got p0011, p0017 codes, which tell me it was the timing chain again in this car. This very dangerous because we could of collided with a parked vehicle, if not for me struggling so hard to steer vehicle while steering wheel was stiff.

• 12/04/2017· ENGINE

  I RECEIVED A RECALL LETTER FROM GMC ABOUT A KNOCKING IN THE ENGINE WHICH JUST STARTED HAPPENING IN MY VEHICLE. THE RECALL DOES NOT SHOW UP WHEN THE DEALER CHECKED THE VIN NUMBER IN THE COMPUTER. BUT BEFORE I COULD TAKE MY CAR IN TO BE CHECKED MY ENGINE DIED WHEN I ARRIVE AT WORK WHICH IS 25 MILES FROM MY HOME. I HAD IT TOWED TO A GMC DEARLERSHIP AND WAS INFORMED THAT MY TIMING CHAIN JUMPED AND THREW VALVE TIMING OFF CAUSING INTERNAL ENGINE FAILURE.. I THEN HAD TO REPLACE THE ENGINE IN A 5 YEAR OLD VEHICLE, MY WARRANTY EXPIRED 3/2017 SO THIS WAS NOT COVERED. WHEN I CALLED GMC I WAS TOLD THEY MAY BE ABLE TO COVER SOME OF THE COST BUT SINCE I DID NOT REPLACE THE ENGINE WITH ANOTHER GMC ENGINE WHICH WOULD HAVE COST MORE I HAD TO PAY OUT OF MY POCKETS FOR THIS.

• 12/03/2018· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 55 MPH, THE CONTACT STRUCK A DEER. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT STATED THAT THE IMPACT WAS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT STATED THAT THERE WAS AN ODOR FROM THE AIR BAG PROPELLANT EVEN THOUGH THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE SEAT BELT OPERATED AS INTENDED; HOWEVER, THE SEAT BELT SEIZED IN POSITION AND WOULD NOT RETRACT EVEN AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT HAD NOT BEEN DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

• 12/02/2011· ENGINE AND ENGINE COOLING

  TL * THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 3,600.

• 12/01/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  CAR IS BURNING EXCESSIVE AMOUNT OF OIL. NOW THE ENGINE HAS SEIZED UP

• 11/30/2018· VISIBILITY

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE DRAINING HOSE FROM THE SUN ROOF LEAKED WATER INTO THE VEHICLE. AS A RESULT, THERE WAS A BUILD UP OF WATER THAT CAUSED A FOUL ODOR AND MOLD. THE VEHICLE WAS TAKEN TO MATAGA BUICK GMC CADILLAC (LOCATED AT 3261 AUTO CENTER DR, STOCKTON, CA 95212, (209) 951-2600) AND THEY UNCLOGGED THE HOSE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4853270190. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

• 11/28/2022· ENGINE

  Gmc in Springdale, AR Refused to fix catalytic convertor after selling me a defective vehicle. They said it had expired and I never received the letter letting me know there was an issue with the vehicle.

• 11/27/2018· VISIBILITY/WIPER

  WHILE DRIVING STRAIGHT ON A HIGHWAY IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. INVESTIGATION REVEALED THAT THE WIPER TRANSMISSION HAD COME APART AND NEEDED TO BE REPLACED. THIS FIRST OCCURRED IN JUNE 2016 WHEN MY VEHICLE HAD 71048 MILES ON IT. THE SAME ISSUE OCCURRED A SECOND TIME IN AUGUST 2018 WITH 111446 MILES ON MY VEHICLE.

• 11/27/2018· VISIBILITY/WIPER

  WHILE DRIVING STRAIGHT IN THE RAIN, THE WINDSHIELD WIPERS QUIT WORKING. DIAGNOSIS REVEALED THAT THE WINDSHIELD WIPER TRANSMISSION HAD COME APART AND NEEDED TO BE REPLACED. THIS WAS THE SECOND OCCURRENCE OF THIS ISSUE ON THE SAME VEHICLE. THE FIRST OCCURRENCE WAS IN JUNE 2016

• 11/25/2020· ENGINE

  I WAS DRIVING DOWN THE HIGHWAY WHEN MT TIMING CHAIN SNAPPED GM HAS BEEN NO HELP WITH THIS SITUATION

• 11/22/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHETHER STATIONARY OR DRIVING THE VEHICLE VARIOUS SPEEDS, THE WINDSHIELD DEVELOPED A BLACK FILM THAT REFLECTED A GLARE INTO THE CONTACT'S EYES. THE ISSUE OBSTRUCTED THE CONTACT'S VIEW OF THE ROAD. GREATER LOWELL GMC IN LOWELL, MASSACHUSETTS WAS MADE AWARE OF THE FAILURE AND INITIALLY STATED THAT IT WAS THE TINT OF THE VEHICLE THAT CAUSED THE GLARE AND THAT IT WAS NORMAL. UPON FURTHER INSPECTION, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

• 11/21/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESTARTED, BUT STALLED AGAIN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ADVANTAGE CHEVROLET OF BOLINGBROOK (LOCATED AT 115 S WEST FRONTAGE RD, BOLINGBROOK, IL 60440, (630) 243-4460) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

• 11/21/2018· POWER TRAIN,ENGINE

  I ALSO HAVE A 2012 GMC TERRAIN THAT HAS AN OIL CONSUMPTION ISSUE THAT HAS CAUSED COMPLETE ENGINE FAILURE. APPROXIMATELY 2.5 WEEKS AGO THE CAR WOULDNT START. ENGINE WOULD TURN OVER BUT NOT START. I THOUGHT THAT IT MIGHT BE THE FUEL PUMP. HAD IT TOWED TO MY MECHANIC SINCE IT HAS 87K MILES AND OUT OF WARRANTY. SO I WENT TO CHECK THE STATUS OF THE CAR AND THE FIRST THING I WAS TOLD WAS THERE WAS NO OIL WHEN THEY CHECKED IT. THEY ADDED 4 QUARTS BEFORE TRYING TO DIAGNOSE THE PROBLEM. MIND YOU THE OIL WAS CHANGED 3K MILES AGO AND OIL LIFE MONITOR SAID IT HAD 54% LIFE LEFT. THEY RAN THE CAR FOR CODES AND THE ONLY CODE THAT CAME UP WAS FOR THE TIRE PRESSURE SYSTEM, ALSO AN ISSUE WITH THE TERRAIN. NO ISSUE WAS FOUND WITH FUEL PUMP OR SENSORS. SPARK PLUGS WERE REPLACED DUE TO THEM BEING ALL FOULED UP. THAT DIDNT FIX THE ISSUE SO IT WAS DETERMINED THAT IT MUST BE THE TIMING CHAIN JUMPED. AT THAT POINT I HAD IT TOWED AGAIN TO THE DEALERSHIP I PURCHASE IT FROM. I WAS TOLD IT WOULD BE 125.00 TO RUN A DIAGNOSTIC. FINE. SO I GET A CALL THE NEXT DAY THAT IT WAS INDEED THE TIMING CHAIN. I ASKED THE SERVICE GUY WHAT WOULD CAUSE THIS AND I WAS TOLD POOR LUBRICATION OR LOW OIL PRESSURE. THATS WHEN I STARTED TO EXPLAIN THAT THE FIRST SHOP HAD TO PUT 4QTS OF OIL IN BC IT WAS BONE DRY. I ASKED ABOUT THE VIN SPECIFIC LETTER I RECEIVED LAST YEAR,2017, ABOUT THE OIL CONSUMPTION ISSUE AND ISNT THAT WHY THERE WAS NO OIL AND HENCE CAUSING THE TIMING BELT TO JUMP. HE ANSWERED "NO". THEN TOLD THAT UPON FURTHER INSPECTION, THE VALVES WERE BENT SO WE WERE NOW LOOKING AT 3500 TO FIX OR 6K TO REPLACE THE ENGINE WITH ANOTHER PROBLEMED ENGINE. SO THAT IS WHEN I CONTACTED THE TOLL FREE CUSTOMER SERVICE LINE ABOUT THE SITUATION. THEY TOLD ME TO GO BACK TO DEALERSHIP AND SPEAK TO THE CUSTOMER EXPERIENCE MANAGER.

• 11/19/2021· POWER TRAIN,ENGINE

  Excessive oil consumption caused blown engine

• 11/19/2018· UNKNOWN OR OTHER

  WHEN I COME COMPLETE STOP OR WAITING FOR THE LIGHT TO CHANGE. THE TRUCK SHAKES OR ACT IT WANTS CUT ONLY WITH ECO BUTTON IS PUSH ON. THIS DOES NOT HAPPEN WHILE DRIVING ONLY WHEN I COME YOUR COMPLETE STOP. IF THE IS CUT OFF DO NOT HAVE PROBLEM RUNS FINE. DEALER WAS IN FORM HE SAID NOTHING THEY CAN UNTIL THE ENGINE LIGHT COMES ON..

• 11/19/2018· UNKNOWN OR OTHER,ENGINE

  WHEN I HAVE MY ECO LIGHT AT STOPPING OR SITTING IT WILL CAUSE THE VEHICLE TO SHAKE OR LIKE IT STALL OR WANTS TO CUT OFF CUT OFF. WHEN THE ECO IS TURNED I DON'T HAVE THAT PROBLEM. THE ENGINE IS NOTOWN WHAT IS THIS PROBLEM? THIS HAPPENS ON STREET NOT THE HIGHWAY ON WHEN SITTING AT A STOP.

• 11/18/2020· POWER TRAIN,ENGINE,BACK OVER PREVENTION

  CODE-P0014-CAMSHAFT POSITIONB TIMING OVER-ADVANCED OR SYSTEM.CODE-P0300 RANDOM/MUITIPLE CYLINDER MISFIRE.COMPUTERIZED ENGINE ANALYSIS.RECALLS#50490-50491

• 11/17/2021· FUEL/PROPULSION SYSTEM

  Very high oil consumption. I recommend it's the piston rings

• 11/17/2019· ENGINE,FUEL/PROPULSION SYSTEM

  THE TRUCK BURNS OIL INCREDIBLY FAST. DUE TO THIS ONGOING ISSUE, IT CAUSED THE TIMING CHAIN TO BREAK AND WE HAD TO SPEND NEARLY $800 FOR ENGINE REPAIRS. EVEN AFTER HAVING IT IN THE SHOP NUMEROUS TIMES FOR THE SAME ISSUE, THE TRUCK STILL EATS THROUGH OIL INCREDIBLY FAST AND IT SEEMS TO ONLY BE GETTING WORSE. I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE WAS A RECALL REGARDING THIS BUT THAT THEY WOULD SEND ME INFO THROUGH THE MAIL ON HOW TO GO ABOUT FIXING THIS ISSUE, BUT I NEVER RECEIVED ANYTHING ELSE ABOUT THE RECALL.

• 11/16/2025· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  1. The engine suddenly lost power while driving during evening rush hour and the vehicle would no longer accelerate. 2. Because the vehicle could not maintain speed, I was unable to keep up with traffic, creating a serious safety hazard that could have resulted in a major accident. 3. The vehicle has been inspected by an independent service center for diagnosis. 4. During the incident, the “Engine Power Reduced” warning indicator illuminated just before the loss of power occurred. 5. As the vehicle slowed and came to a complete stop at an intersection, it remained unresponsive. When the traffic light turned green, the vehicle would not accelerate at all.

• 11/15/2020· VISIBILITY/WIPER

  I WAS DRIVING IN A HEAVY RAIN STORM ACROSS A LONG THREE LANE BRIDGE WHEN MY WIPER SYSTEM FAILED. DUE TO THE AMOUNT OF WIND, RAIN AND TRAFFIC ROAD SPRAY, I COULD NOT SEE THE ROAD OR VEHICLES IN FRONT OF ME. I HAD ZERO VISIBILITY. MIRACULOUSLY, I MADE IT SAFELY ACROSS THE BRIDGE AND OFF THE SHOULDER INTO A GRASSY AREA. THE DEALERSHIP THAT MADE THE REPAIR TOLD ME THAT GM COVERED THE REPLACEMENT OF THE WIPER ASSEMBLY BECAUSE THEY ARE AWARE OF THIS DEFECT, BUT HAVEN'T ISSUED A PUBLIC RECALL. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT BE IGNORED. IT HAS CAUSED ME TO HAVE CONTINUED ANXIETY ISSUES WHEN DRIVING IN THE RAIN AND ACROSS LONG BRIDGES. PLEASE MAKE THIS A PUBLIC RECALL. THANK YOU

• 11/15/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  VEHICLE SHUTS OFF WHEN SLOWING TO A STOP AND HAVE TO RESTART IN ORDER TO ACCELERATE. THAT WAS LOOKED AT AND 'FIXED' AND NOW THE VEHICLE SHAKES WHEN SLOWING DOWN AND HEADLIGHTS DIM AS IF IT IS TRYING NOT TO SHUT OFF. ENGINE IS VERY ROUGH AND RATTLES WHILE STARTING TO ACCELERATE AND ACCELERATING. WHEN BRAKES ARE PUSHED THE CAR STARTS TO TURN OFF WHILE IN MOTION. WHEN STOPPED, CAR SHAKES AND THERE IS A VERY HARD KNOCKING COMING FROM THE ENGINE.

• 11/15/2018· VISIBILITY/WIPER

  ON 11/13/2018 ON A HIGHWAY IN HEAVY RAIN THE WINDSHIELD WIPERS JUST STOPPED. INVESTIGATION REVEALED A FAILURE OF THE WINDSHIELD WIPER TRANSMISSION LINKAGE WHICH I DISCOVERED TO BE A COMMON PROBLEM. THIS IS BEING REPAIRED AT THE DEALERSHIP TODAY 11/15/2018. FORTUNATELY THERE WERE NO INJURIES OR COLLISION AS MY TRIP WAS NEARLY COMPLETE AND TRAFFIC WAS LOW. THIS IS BEING REPAIRED AND ALL DOCUMENTS WILL BE RETAINED AND AVAILABLE ON REQUEST

• 11/13/2012· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 60-70 MPH WHEN HE HEARD A LOUD NOISE AS THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OFF THE ROAD. AFTER INSPECTING THE VEHICLE, HE FOUND THAT THE FUEL LINE WAS FRACTURED AND ALL OF THE GASOLINE SPILLED OUT FROM THE VEHICLE AND ONTO THE HIGHWAY. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE FUEL LINE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,000.

• 11/11/2019· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  MY TERRAIN IS STALLING REALLY BAD SOME DAYS AND SOMETIMES NO PROBLEMS AT ALL. IT DOES IT MORE WHEN GOING INTO REVERSE, I HAVE TO KEEP GIVING GAS TO GET BACKED UP. IT HAS ALSO DIED ON ME WHEN I SLOW TO A STOP LIKE AT A LIGHT. THIS IS REALLY FRUSTRATING!!

• 11/08/2019· VISIBILITY/WIPER

  ON OCTOBER 31, 2019 MY WINDSHIELD WIPERS FAILED ON MY VEHICLE WHILE DRIVING IN A DOWNPOUR OF RAIN DOING 45 MPH, THERE WERE VEHICLES AROUND ME BUT THANKFULLY NOT BEHIND ME AND I WAS ABLE TO STOP WITHOUT BEING HIT. I WAS ABLE TO AVOID AN ACCIDENT DUE TO THE FACT THAT I AM AN EXPERIENCED DRIVER. LUCKILY I WAS ONLY ABOUT 2 BLOCKS FROM THE DEALERSHIP AND PARKED MY VEHICLE THERE WHILE THE OWNER GAVE ME A RIDE HOME. I SPENT $318 ON THE WINDSHIELD WIPER MOTOR TRANSMISSION. CANADA RECALLED THIS EXACT SAME VEHICLE SO WHY HASN'T THE U. S. I ALSO REPORTED THIS TO GMC.

• 11/08/2016· AIR BAGSCrash

  I WAS TRAVELING ABOUT 75MPH WHEN A DEER RAN INFRONT OF ME, I WASN'T ABLE TO STOP COMPLETELY AND HIT THE DEER ON MY RIGHT FRONT SIDE OF MY VEHICLE.. THE SMELL OF SMOKE CAME FROM MY VEHICLE AND MY "SERVICE AIRBAGS" INDICATOR CAME ON.. NO AIRBAGS DEPLOYED.. I HAD MY 6 YEAR OLD SON IN THE CAR WITH ME!! MY CAR ISN'T DRIVABLE DUE TO THE SIGNAL BEING ON EVEN THOUGH THE AIRBAGS DIDN'T DEPLOY.

• 11/06/2018· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 50 MPH DURING A THUNDERSTORM AND HAIL, THE WINDSHIELD WIPER MOTOR FAILED. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE WINDSHIELD WIPERS WERE COMPLETELY INOPERATIVE. THE CONTACT WAITED FOR THE STORM TO STOP AND THEN DROVE TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE WINDSHIELD WIPER MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED UNTIL THE WIPER MOTOR WAS OFFICIALLY REPLACED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

• 11/06/2018· VISIBILITY/WIPER

  WHILE ON THE HIGHWAY AND WHILE IT WAS RAINING OUTSIDE THE WINDSHIELD WIPERS STOPPED WORKING. THE WIPERS NO LONGER WORK ON THE VEHICLE AND THE CAR CANNOT BE DRIVEN IN THE RAIN. MY WIFE WAS ABLE TO PULL THE CAR OVER SAFELY. WINDSHIELD WIPERS WILL NOT WORK AFTER RESTARTING THE CAR.

• 11/06/2017· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE LOW BEAM H11 BULB IS CAUSING THE (MALE/FEMALE PLUG IN) FOR THIS COMPONENT TO OVERHEAT CAUSING THE PLASTIC TO BECOME CHARRED, PARTIALLY MELTED AND BRITTLE IN WHICH THE LOW BEAM LIGHT STOPS WORKING DUE TO THIS PROBLEM. THE WIRING IS BECOMING SOFT AT THE PLUG IN CONNECTION FROM THIS HEAT AND ALLOWING THE PROTECTIVE WIRE INSULATION TO BE MELTED PERMITTING THE BARE WIRE TO BE VISIBLE WHICH COULD PRODUCE A FIRE HAZARD AT THIS LOCATION. THIS HAS OCCURRED ON THE RIGHT SIDE TWICE AND ON THE LEFT SIDE ONCE. IN ALL THREE CASES, THE BULBS WITH THE FEMALE PLUG IN AND THE MALE ELECTRICAL CONNECTION HAS BEEN REPLACE. THIS VEHICLE HAS ONLY 28755 MILES ON IT. JUST NOTICED THE LOW BEAM LIGHT ON RIGHT SIDE NOT WORKING AGAIN TODAY. REPLACED THIS SIDE WITHIN THE LAST 9 MONTHS.

• 11/05/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFire

  VEHICLE CHECK ENGINE LIGHT CAME ON AT 50,000 MILES, WOULD NOT PASS INSPECTION. COMPUTER DID NOT SHOW WHAT PROBLEM WAS. CAR WOULD CUT OFF IN DRIVE IN IDLE. CAR WOULD SHAKE. MECHANICS PUT IN NEW PARTS AND BATTERY FOR MORE THAN $1200. STILL WAS NOT FIXED. MECHANIC WENT TO A DEALERSHIP TO INQUIRE IF THEY HAD SEEN THIS PROBLEM. AT THE DEALERSHIP IT WAS DISCOVERED THAT MANY OF THE PARTS THAT WOULD CAUSE THE PROBLEM WERE ON RECALL. GM HAD NOT POSTED THESE RECALLS OR NOTIFIED ME, THE OWNER. AFTER INSPECTING THE CAR THEY SAID THERE WAS TOO MUCH WRONG TO REPAIR AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THEY SAID I WOULD NEED TO DRIVE 2000 MILES TO CHECK OIL CONSUMPTION. THEY NEVER MADE US AWARE THERE MAY BE PROBLEM WITH THE OIL CONSUMPTION. I AM 68 YRS OLD AND WALK WITH A WALKER. I AM IN THE HOSPITAL OFTEN. THE MECHANICS SAID THEY WOULD DRIVE THE CAR AS MUCH AS THEY THOUGHT NECESSARY TO DETERMINE OIL CONSUMPTION. WHILE DRIVING THE VEHICLE IN CHARLOTTE NC THE CAR STARTED SMOKING AND CAUGHT FIRE. THE DRIVER FORCED HIS WAY OUT BUT HAD THAT BEEN ME, I PROBABLY WOULD HAVE DIED DUE TO MY HANDICAP. I HAVE NOW BEEN WITHOUT A VEHICLE FOR OVER A MONTH. I HAVE CONTACTED GM BUT THEY ARE SLOW FOR ANY RESOLUTION. I ASKED FOR A LOANER VEHICLE BUT WAS TOLD THEY COULDN'T DO THAT NOW.

• 11/05/2015· STEERING,ELECTRICAL SYSTEM

  WON'T START, GET A "CHECK POWER STEERING"LIGHT.

• 11/03/2022· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINEFire

  First off before I got the car it had gone through a tune up. About a couple months after I got the car little things started to happen it would rock back and forth while idling I thought it was kind of an indicator that it needed oil but the percentage was still at a decent range and telling me it didn't need oil plus I hadent driven it 3000-5000 miles. Then engine light came on had it inspected codes ran came back telling me something about Throttle body So I purchased a whole new throttle body in Prosser at dealership costing me some booko buks and swapped it out when I got back home I then took it for test drive along with my 4 kids in the vehicle with me and then a little ways about 20 mins driving engine power reduced light came on along with stabilitrak and eventually lost power I was stranded in the middle of summer in the middle of nowhere with my kids windows rolled down ppl drove by and asked if I needed help and eventually came back with jumper cables tried to jump me but the car wouldn't budge I then left the car there overnight and took battery out to have it inspected the next day IT WAS FRIED (over 4 yrs old) so I had to purchase a new one costing me roughly 150 buks then took it back to where my car was stranded put it in and alarm went off and I clicked the button on key ring stuck it in ignition shit the door behind me locking keys in car while vehicle was still running and had to bust a window out to get to em. Got into car drove off made it back to my apt left it running outside while I went inside to get some stuff before I THOUGHT the problem was solved it shut off again.....I then had to replace the alternator costing me another pretty penny....about a couple weeks later I was starting a new job at a assisted living facility and arrived 10 mins early shit car off a noticed smoke coming from under hood I was confused because where the smoke was coming from couldn't have been it overheating I popped the hood and my car was on fire!!!!

• 11/03/2022· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  I still have more to add to my other complaint. The fire started with alternator apparently there were crossed wires took alternator back to Orielys where I got it warrented out fixed the expanded wiring and replaced a hose and other things damaged by the little fire. Then after that things kept getting worse. Then it was spark plugs that were rusted that I replaced eventually I complained back to the dealership I got the car from and they agreed to help repair it after a posting by me on fb that I wasent a happy customer basically and that I literally had a sitting duck. Turns out the timing chain needed to be replaced and other little things. I've replaced O2 sensors camshaft sensors gaskets in catalytic converter had it inspected thinking it was a clogged exhaust the excessive oil usage was insane I would be going through 5quarts twice a month! I'm just tryna have a DECENT WORKING VEHICLE for my kids and I. I literally can't keep a job because I DONT HAVE RELIABLE transportation....I've put sooooo much money into this vehicle and now I might have a blown gasket!!! And that's because I haven't even been driving the vehicle. I got the car on Jan 7th 2021 with 129,043 miles on it as of today it has a total of 164,627 miles on it meaning in between the two years that I've owned the vehicle I have only put a total of 35,584 miles on it.....for it to have this many problems for so little mileage is INSANE!!! my kids were in the car with me today when the car started smoking like crazy from under hood and exhaust I pulled over turned the car off and took my baby off car seat in all and got away from vehicle thinking it was on fire again. I popped the hood and notice it was coming from under manifold.....meaning its probly a blown gasket after I just replaced the camshaft sensor AGAIN......it's ridiculous all the stuff thats going wrong with this vehicle with so little mileage that's been put on it.