2012 Ford Fusion

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2025· STEERING,ELECTRICAL SYSTEM

  I recently started to experience hard steering while in transit the power assist light came on and so does the advanced track warning light. I discovered there was a recall so I took it in to the Ford dealership, which was JC Lewis Ford in Savannah, Georgia, but the technician told me that there were too many miles and after 150,000 miles, the recall was null and void

• 12/31/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Ford Fusion. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed; however, the brakes failed to engage. The contact stated that the parking brake was used to slow and stop the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake master cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 137,221.

• 12/31/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAYNE FORD (444 US-46, WAYNE, NJ 07470, (973) 256-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/31/2015· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STARTED THE VEHICLE AND EXPERIENCED A LOSS OF POWER STEERING WITHOUT WARNING. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE CONTACT MENTIONED THAT THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 12/31/2015· STEERING

  COMPLETE POWER STEERING FAILURE ON A CAR WITH 20000 MILES. CAR WAS STATIONARY WHEN I TURNED IT ON THE THE WARNING CAME ON. I COULD NOT DRIVE IT

• 12/31/2015· STEERING

  I PURCHASE THIS CAR USED WITH 15000 KM ON, ISSUE OCCURRED AT 73000KM. FORD FUSION 2012 SEL AWD I WAS DRIVING TO WORK AND THE STEERING LOCKED UP, IT WAS EXTREMELY HARD TO STEER. I DROVE IT DIRECTLY TO THE DEALERSHIP. BENTON FRY FORD BELLEVILLE, ON THEY INSPECTED IT AND INDICATED THAT THE CONTROLS ARMS NEEDED TO REPLACED. I TOLD THEM TO GO HEAD THE APPROX.. COST WAS $1000.00. HOWEVER IT IS STILL POSSIBLE THAT I WOULD NEED TO REPLACE THE POWER STEERING RACK WHICH WOULD COST $2200.00. THE RESOLUTION WAS THAT THEY WOULD REPLACE THE CONTROLS ARMS AND NOT DO THE ALIGNMENT, TO SEE IF THE POWER STEERING WOULD GO AGAIN WITHIN A WEEK. I DROVE IT FOR A WEEK AND FOUND NOTHING WRONG WITH IT. SO I DROP IT OFF FOR THE ALIGNMENT TO BE COMPLETED. AT THE DEALER SHIP THE MECHANIC TEST DROVE IT AND FOUND THAT THE POWER STEERING RACK NEED TO REPLACE. I WAS ADVISED THAT MY CAR WAS OUT OF WARRANTY AS OF JUNE 13, 2015. THE SERVICE ADVISOR OFFER TO INVESTIGATE FURTHER TO SEE IF THERE WAS ANYTHING THEY COULD DO ON THEIR END. THEY WERE NOT ABLE TO HELP IT WAS SO THEY DIRECTED TO FORD CUSTOMER SERVICE WHO THEN ESCALATED THE ISSUE TO FORD REGIONAL MANAGEMENT, WHO IN TURN OFFERED TO OVER 55% OF THE $2200.00 AS A FINAL OFFER. WHO TREATED ME LIKE I SHOULD BE SOOOO GRATE FOR THIS. THIS ISSUE HAS BEEN RECALLED ON MAY 27, 2015 BY FORD IN 2011 TO 2013 FUSION. SINCE FORD STATED THIS CAR IS NOT PART OF THEIR RECALL, THEY DEFLECT THEIR RESPONSIBILITY OF SELLING ME A DEFECTIVE PRODUCT. THE ISSUE OCCURRED JUST LIKE THE RECALL, BUT BECAUSE FORD WILL NOT RECOGNIZE THIS ISSUE, I AM STUCK PAYING FOR THEIR DEFECTIVE PRODUCT, AS THEY CONCEAL THE FACT THIS IS A UNKNOWN ISSUE AND THEY SHOULD BE HELD RESPONSIBLE FOR THIS DEFECT. I HOPE THIS HELPS OTHER PEOPLE BECAUSE THERE IS A LOT OF FUSION ON THE ROAD AND THE VERY FACT THAT THEY STEERING CAN GO AT ANY GIVEN TIME IS A VERY SCARY THOUGHT

• 12/30/2020· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 20 MPH, THE POWER STEERING SERVICE NOW WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO SKYLINE FORD (2510 COMMERCIAL ST SE, SALEM, OR 97302, (503) 581-2411) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

• 12/30/2019· SERVICE BRAKESCrash

  ON SEPTEMBER 26, 2014, I WAS INVOLVED IN AN ACCIDENT AS WE WERE DRIVING ON A CITY STREET TO WHERE MY PASSENGER SEAT BELT DID NOT WORK UPON FRONTAL HEAD ON IMPACT OR MY AIRBAGS DIDNT GO OFF CAUSING ME TO COLLIDE INTO THE DASH BOARD. THIS CAUSED LIGAMENT TEARING IN MY RIGHT HAND/SHOULDER AS THAT WAS THE INITIAL IMPACT. NOW I HAVE TO CONTINUE TO SUFFER FROM LIMITATIONS ON THE USE OF MY RIGHT HAND/SHOULDER COMPLICATIONS. FOR THE BRAKE ISSUE BEGINNING DECEMBER 1, 2019. IT HAS COME UP THAT THE EMERGENCY BRAKE IS STICKING AND TEARING THROUGH MY BRAKES AS I AM DRIVING ON THE STREET OR EVEN HIGHWAY CAUSING IT TO SMOKE AROUND MY BACK TIRES. I NEARLY LOST MY LIFE ONCE, AND DO NOT WANT IT TO HAPPEN AGAIN, BUT WHEN CHECKING BRAKE RECALLS IT'S ONLY UP TO A 2010 MODEL AND I HAVE A 2012 MODEL. THIS ISSUE HAS CAUSED THE PADDING ON MY BREAKS TO COMPLETELY DISAPPEAR LEAVING ME UNABLE TO COME TO A STOP.

• 12/30/2014· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 12/29/2025· STEERING

  UNKNOWN. I have no power steering. I have contacted Ford and they were supposed to fix my car for free which they did not because it was up for recall.

• 12/29/2023· STEERING

  At about 98500 miles, power steering stopped working. 2 alternating dash warning lights kept flashing; Service Advance Trac, Power Steering Assist Fault. This sounded like it related to a known recall for electronic steering problem for my year and model but, Ford said my Vin was not included. I brought it to the dealer, with white knuckles, as it was very hard to turn the wheel and if I had to make a quick steering move to avoid an accident, I don't think I would've been able to. The dealer (Balise Ford, Hyannis MA) performed an expensive repair as follows: They said steering angle sensor signal invalid and PSCM internal failure. They replaced steering rack, tie rods and jam nuts. They performed PMI and configured PCSM. Aligned vehicle. I still think my service should have been performed with compensation from Ford but, they did not.

• 12/29/2016· STEERING

  THE ELECTRIC POWER STEERING ASSIST SYSTEM INTERMITTENTLY SHUTS DOWN. FIRST, WHILE DRIVING, A SERIES OF SENSOR LIGHTS COME ON. AFTER THIS, IF THE ENGINE IS SHUT OF AND THEN BACK ON, THERE IT A TOTAL LOSS OF POWER STEERING. THIS PROBLEM APPEARS TO BE SIMILAR TO THAT IN NHTSA CAMPAIGN NUMBER: 15V340000. HOWEVER, MY VEHICLE IS NOT COVERED BY THAT RECALL. *TR

• 12/29/2015· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND SHOOK VIOLENTLY AFTER THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE DID RESTART AFTER SEVERAL ATTEMPTS WITHOUT SHAKING VIOLENTLY, HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH AND OVER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS AN EXTENDED WARRANTY, HOWEVER, THEY COULD NOT REPAIR THE VEHICLE UNLESS THEY COULD DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 12/29/2015· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER WITHOUT WARNING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V3400000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.

• 12/29/2014· STEERING

  WE WERE ON OUR WAY TO FAMILY FOR CHRISTMAS, DOING ABOUT 35 MPH WITH MY CHILDREN IN THE CAR. INFORMATION CENTER IN THE INSTRUMENT CLUSTER FLASHED ON SAYING ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. LUCKILY MY HUSBAND WAS DRIVING AND WAS STRONG ENOUGH TO KEEP IT ON THE ROAD TILL WE COULD COME TO A STOP CAUSE WE LOST OUR STEERING IMMEDIATELY AFTER THE WARNING LIGHT HAD COME ON. HE TURNED THE POWER OFF TO THE CAR AND RESTARTED IT AND IT CONTINUED TO HAVE LOSS OF STEERING. *TR

• 12/29/2014· ENGINEFire

  TL* THE CONTACT OWNED A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

• 12/28/2022· STEERING

  The contact owns a 2012 Ford Fusion. The contact stated while driving 45 MPH, the steering wheel became stiff. There was no warning light illuminated. The contact stated that excessive force was needed to steer the vehicle due to the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The contact reached out to an unknown dealer and was informed that the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was a 266,000.

• 12/28/2020· POWER TRAIN

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN DEPRESSING ON THE BRAKE PEDAL AND THE VEHICLE BEGAN TO FORCEFULLY VIBRATE WHEN APPROACHING 30 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,393.

• 12/28/2020· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THE VEHICLE WAS SHIFTED TO DRIVE HOWEVER, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED HOWEVER, AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE POWER STEERING FUNCTION WAS RESTORED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

• 12/28/2018· STEERING

  WHILE DRIVING, THE SERVICE POWER STEERING NOW LIGHT CAME ON, MAKE IT VERY HARD TO TAKE.TURNS ON ROADS, IN DRIVEWAYS ECT. AFTER DOING SOME RESEARCH I FOUND THAT THIS IS A SIMILAR RECALL FOR FORD IN 2015. HOWEVER MY VIN NUMBER IS NOT DISPLAYING THE RECALL FORNTHENPOWER STEERING ISSUE. THIS IS A VERY DANGEROUS SITUATION.

• 12/28/2018· STEERING

  POWER STEERING CONTROL MODULE/ POWER STEERING ASSIST

• 12/28/2018· FUEL/PROPULSION SYSTEM

  MOTOR STARTS SPUTTERING AND THEN DIES, I STOP, THEN I START IT UP AND ITS FINE -FOR A WHILE.

• 12/28/2016· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED EXCESSIVE PRESSURE WAS NEEDED WHEN DEPRESSING THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BE ABLE TO STOP SAFELY AT ANY SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

• 12/28/2016· ELECTRICAL SYSTEM

  THE BLOWER MOTOR HAS FAILED 3 TIMES ON MY 2012 FUSION. THE FIRST WAS WHILE UNDER WARRANTY IN 2013, THE SECOND WAS JUST OFF WARRANTY IN 2015, AND THE LAST TIME WAS MAY 27, 2016. THE BLOWER MOTOR FAILED ON THE DAY OF MY SON'S HS SENIOR PROM. WHILE SCHULTZ FORD PROVIDED PRIORITY SERVICE TO HAVE THE REPAIR DONE IN 6 HOURS, IT COST ME OVER $700. THIS IS A CHRONIC PROBLEM THAT FORD SHOULD REPAIR AS A RECALL. I'M CROSSING MY FINGERS WHEN I NEED THE AC IN THE LAST SPRING OF 2017.

• 12/28/2016· STEERING

  APRIL, 2016: I WAS PARKED IN MY DRIVE WAY WITH THE MOTOR OFF. WHEN I STARTED THE CAR I COULD BARELY TURN THE STEERING WHEEL. I WAS ABLE TO SLOWLY DRIVE IT TO SCHULTZ FORD IN NANUET, NEW YORK. THE PROBLEM WAS THAT THE ELECTRONIC GEARBOX HAD FAILED. THE REPAIR COST $2000. THE SCHULTZ FORD SERVICE MANAGER INFORMED ME THAT CERTAIN MODELS OF 2012 FUSIONS WERE RECALLED FOR THE PROBLEM AND THEY WERE REPAIRED FOR FREE. UNFORTUNATELY, MY FUSION WAS NOT ONE OF THOSE MODELS. I APPEALED TO THE REGIONAL SERVICE MANAGER. SHE REPEATED THE SAME INFORMATION AS SCHULTZ FORD. SHE ADVISED ME TO REPORT THE PROBLEM TO THE NHTSA IN HOPE THAT IF ENOUGH PEOPLE COMPLAINED FORD WOULD ISSUE A RECALL AND REIMBURSE ME FOR THIS REPAIR AT THAT TIME. I AM CONFUSED AS TO WHY A PROBLEM THAT AROSE WITHOUT WARNING, AND WAS THE SUBJECT OF A RECALL NOTICE ON A SLIGHTLY DIFFERENT MODEL, WAS NOT TREATED AS A MANUFACTURING DEFECT AND REPAIRED FOR FREE BY FORD MOTOR COMPANY.

• 12/28/2011· ELECTRICAL SYSTEM

  DRIVING ON THE FREEWAY IN TORRANCE CA AT 65 MPH WHEN THE CAR BEGAN TO BUCK AND JERK AND SLOWED TO ABOUT 30 MPH. IT WOULD NOT TAKE ANY MORE POWER OR ACCELERATION. I WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT AND PARK AND I THEN NOTED THE TEMP GAUGE SHOWED HOT ALTHOUGH THE ENGINE DID NOT APPEAR HOT. HAD IT TOWED TO DEALER WHO DIAGNOSED THE PROBLEM AS A FAULTY TEMP SENSOR THAT SHOWED THE ENGINE WAS OVERHEATING AND CAUSIG THE ENGINE TO GO INTO THE PARTIAL SHUT-DOWN MODE. THIS HAS HAPPENED OFTEN ENOUGH THAT FORD HAS A SERVICE BULLETIN OUT ON THE PROBLEM, BUT NO RECALL. THIS COULD HAVE BEEN A DISASTER IF I HAD STILL BEEN IN THE LEFT OR DIAMOND LANE SO THERE SHOULD BE A MANUFACTURER RECALL TO HAVE THESE PARTS CHECKED OUT. APPARENTLY SOME ARE CORRODED. *TR

• 12/27/2021· STEERING

  The contact owns a 2012 Ford Fusion. The contact stated that while the son was driving approximately 40 MPH, the power steering assists suddenly failed to cause the steering wheel to become difficult to turn in either direction. The power steering and traction control warning lights were illuminated. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V340000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

• 12/27/2021· STEERING

  The contact owns a 2012 Ford Fusion. The contact stated while driving 50 MPH, the "Steering Assist Fault" warning message was displayed and the steering wheel locked up. The contact was able to pull over and restart the vehicle. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The dealer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

• 12/27/2018· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S NOLAND RD, INDEPENDENCE, MO 64055, 816-254-9800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,346.

• 12/27/2018· AIR BAGS

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (PHIL LONG FORD OF MOTOR CITY, 1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, 719-694-3487) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/27/2013· STEERING,ELECTRICAL SYSTEM,TIRES,ELECTRONIC STABILITY CONTROL (ESC)Crash

  I WAS TURNING ONTO THE STREET AT ABOUT 25 MPH AND AS I APPROACHED MY HOME, THE ADVANCE TRAC SYSTEM LIGHT CAME ON AND THEN THE SERVICE POWER STEERING NOW LIGHT CAME ON. STEERING WHEEL LOCKED UP AS I TRIED TO TURN INTO THE DRIVEWAY AND I RAN OVER THE CABLE BOX ON THE CURB BECAUSE IT WAS HARD TO TURN AT THAT POINT. PRIOR TO THIS INCIDENT, THERE WERE PROBLEMS WITH AIR PRESSURE IN THE TIRES AT LEAST THREE TIMES. LIGHT CONTINUALLY CAME ON INDICATING LOW TIRE PRESSURE. CAR WAS PURCHASED ON NOVEMBER 2, 2013. DEALERSHIP OFFERED THE EXTENDED WARRANTY, WE SIGNED PAPERS FOR IT. WHEN IT CAME TIME TO USE IT, THE WARRANTY WAS NOT THERE. WE DIDN'T SIGN ANY CANCELLATION PAPERS FOR IT. NOW WE HAVE TO DEAL WITH A BOGUS DEALERSHIP/FINANCE COMPANY AND PAY FOR A PART THAT MAY OR MAY NOT BE NEEDED. *TR

• 12/26/2023· AIR BAGS

  I currently have the Airbag indicator light on my car lit up. I was recently recalled, and the work done in February of 2023. I do not have confidence in the dealership that completed the work initially due to circumstances that occured with my same car a few months later. The circumstances are that later in the year, my car was in the same shop for 48 days, and they could not diagnose, or fix the problem with the car. (not related to airbags, but my trust is broken) I then brought the car to a different dealership, and they were able to diagnose, and fix within 48 hours, not days. My concern is that the car was not properly put back together, and that I still have an Airbag issues, which is a safety concern for me, and potentially a passenger. My request is that, a recall is reissued on my car for Airbags, so that I do not need to go to the same dealership to complete the work, that should have been done correctly the first time.

• 12/26/2023· SERVICE BRAKES

  While my Student Driver 15 year old son was practicing for his driving test, the Brakes went out. The dash was lit up like a Christmas Tree, and when the Brake pedal was depressed, it touched the floor. The car did slow down briefly, then there was no friction what so ever from the brakes. My son, and wife could have ended up in a horrible accident, as the only way to stop the car was by allowing the car to roll to a complete stop. This is actually a know issue for Ford Fusions from 2006-2010. I brought this car to a dealership, and they diagnosed it as the ABS ABS Hydraulic Control Unit. They have already completed the repairs. One of the comments that was made is that if it had been a 2006-2010, it would have been replaced under recall. After the Brakes went out the Service Advance Trac light, and Check Brake system shown on my Dash Light. This is a very dangerous issues especially since I live in a heavily populated college town. My family, and/or another innocent bystander could have been extremely injured or even killed. I feel like Ford knows about this problem, and should be responsible to replace it.

• 12/26/2019· STEERING

  AT SLOW RATES OF SPEED THE STEERING BECOMES VERY DIFFICULT TO CONTROL IF I WAS TO RUN OVER A LITTLE POT HOLE IN THE STREET MY CAR WOULD JERK VIOLENTLY TO THE LEFT OR RIGHT

• 12/26/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED AN INTERIM NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL CONCERNING THE AIR BAGS MONTHS AGO. THE DEALER (FAIRWAY FORD, 1350 E YORBA LINDA BLVD, PLACENTIA, CA 92870, (714) 579-3800) WAS NOT ABLE TO VERIFY WHEN THE MANUFACTURER WOULD SUPPLY THE PART TO THE DEALER. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND REPAIR PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD PROVIDE A REASONABLE DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. *LN UPDATED 9/4/18*JB

• 12/26/2016· STEERING

  "POWER STEERING ASSIST FAULT" MESSAGE APPEARED AND STEERING WAS LOCKED. LUCKILY, BACKING OUT OF DRIVEWAY.

• 12/26/2016· STEERING

  THE POWER STEERING ON MY 2012 FORD FUSION WENT OUT JUST A FEW MILES AFTER THE SERVICE LIGHT CAME ON FOR POWER STEERING.

• 12/26/2014· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

• 12/26/2013· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THE RACK AND PINION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

• 12/25/2020· STEERING

  I WAS DRIVING DOWN THE ROAD IN MY 2012 FORD FUSION AND THE POWER STEERING STOPPED FUNCTIONING AND THE STEERING BECAME SO STIFF AND I COULD NOT MAKE THE TURN ONTO A STREET AND I NEARLY HIT THE VEHICLE COMING IN OTHER LANE ON THE STREET I WAS TRYING TO TURN ON.....THANK GOD I DIDNT CRASH I TO THE OTHER VEHICLE.... I RESEARCHED WHEN I GOT HOME AND THERE IS A RECALL ON TGE 2012 FUSION FOR THIS EXACT ISSUE ON THE ELECTRONIC POWER STEERING FAILURE .....BUT FORD SAYS THE VIN NUMBER ON MY CAR DOES NOT FALL UNDER THE RECALL !!!!! THEY SHOULD NOT BE ALLOWED TO EXCLUDE SO.E 2012 FUSIONS....IT DOESNT MAKE SENSE SOME ONE WILL BD KILLED! ....

• 12/25/2017· STEERING

  TAKATA RECALL POWER STEERING WENT COMPLETELY OUT. NO POWER STEERING AT ALL. STARTED THE VEHICLE UP AND STARTED TO DRIVE AND NO POWER STEERING. CAR STARTED MAKING A DINGING NOISE AND THE INFORMATION BOX ON THE DASH SAID SERVICE POWER STEERING ADVANCE TRAC NOW.

• 12/24/2025· STEERING

  My car lost my electric power steering on November 15, 2025. Ford has a Safety Satisfaction Program15V340000 for this vehicle. The Dealership refuses to honor the program since it has over 150,000 miles on it. Reading through the paper work for the program 15v340000 I never noticed a mileage exclusion. Any help on this issue would greatly be appreciated.

• 12/23/2025· STEERING

  The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 55 MPH, the messages "Service Power Steering Assist Fault" and "Advancetrac" were displayed, and the steering wheel suddenly became very difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V340000 (Steering); however, the contact related the failure to the recall. The failure mileage was 150,000.

• 12/23/2021· STEERING

  The electric power steering suddenly stopped working while my child was driving causing her to almost crash. I had to drive the car home and it is almost impossible for me to turn the wheel at 200lbs - there is no chance that she could steer the car like this and it just suddenly stopped working while driving with no warning. It is scheduled to go to the dealership to be looked at but I am told even though 2012 Ford Fusions are being recalled for this exact issue - hers is not part of the recall? No warning prior to it being disabled - once disabled yes, it tells you it’s not working. I have driven plenty of cars with no power steering and they are drivable - this requires your full body weight to force the car to turn and at 120lbs - you just don’t weigh enough to turn the car or stop it safely. I am thankful she was not on the Highway because that could have ended VERY badly.

• 12/23/2019· STEERING

  TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME FIRM WITHOUT WARNING, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,400.

• 12/23/2015· STEERING,TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. UPDATED 02/10/16*LJ UPDATED 05/14/18*JB *CN

• 12/22/2024· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  I was going down the road around 50 mph and advancetrac lights came on , service power steering now . Showed up on dash . Couldn't steer vehicle almost crashed

• 12/22/2023· STEERING

  The contact owns a 2012 Ford Fusion. The contact stated that while pulling out of a parking lot and attempting to merge into traffic, the steering wheel became extremely difficult to steer the vehicle. The contact attempted to reset the power steering however, the functionality failed to return. The contact continued to drive without power steering assist. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering module had failed and needed to be replaced. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) and referred the contact to the dealer for the repair. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was 162,067.

• 12/22/2022· STEERING

  No power steering Displays Service Advance Trac ad Power Steering Assist. Vehicle has 98,000 miles Dealer says Ford's 15N01 recall extended to 10 years/150.000 miles on this issue but will not cover because car was manufactured in 2011 which exceeds 10 years. It's a 2012 model so in my opinion ten years should still be valid.

• 12/22/2020· STEERING

  POWER STEERING INTERMITTENLY FAILS WITH NO WARNING. SOMETIMES IT RESETS ITSELF BUT HAS NOT, NOW, FOR THE PAST WEEK.