2012 Ford Edge

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2021· SERVICE BRAKES

  Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.

• 12/31/2019· UNKNOWN OR OTHER

  CAR STARTS TO IDLE ROUGH PRIMARILY WHILE APPROACHING/SITTING AT STOP LIGHTS THOUGH HAS HAPPENED WHILE IN MOTION. IT STARTS TO SHAKE BEFORE LOW ENGINE OIL PRESSURE LIGHT AND/OR SERVICE ENGINE LIGHT COMES ON. CAR THEN "FREEZES" AS CAN'T STEER, CAN'T GO FORWARD OR REVERSE AND CAN'T SHIFT INTO ANOTHER GEAR. CAR TURNS OFF AND MAY RESTART WITHOUT ANY ISSUE OR MAY STRUGGLE TO TURN BACK ON AFTER MANY TRIES (10) WITH NORMAL FUNCTION. ONLINE SEARCH INDICATES THIS IS A COMMON PROBLEM FOR THIS YEAR, MAKE & MODEL WITH PROBLEM BEING ATTRIBUTED TO ONE OF THE FOLLOWING: BAD OIL PRESSURE SENSOR AND/OR VALVE, BAD OIL SENDING UNIT, BAD BEARINGS, WATER PUMP ISSUE RESULTING IN ANTIFREEZE BACKUP, FAULTY TACHOMETER OR BAD BATTERY JUNCTION BOX

• 12/31/2015· UNKNOWN OR OTHER

  THE DRIVERS DOOR CLOSING SENSOR DOES NOT OPERATE PROPERLY. WITHOUT THE DOOR BEING CLOSED THE LIGHTS STAY ON AND MANY OTHER ELECTRONICS DO NOT WORK PROPERLY IF THE DOOR IS REGISTERED AS OPEN. THIS INCLUDES DRAINING THE BATTERY BECAUSE I CAN'T GET THE LIGHTS SHUT OFF WHEN I AM NOT DRIVING THE CAR. IN FEB 2015, I WAS TOLD THAT IT NEEDED TO BE CLEANED, SO THE DEALER CHARGED ME $250 TO TEAR APART THE DOOR TO CLEAN THE SENSOR. JUST 10 MONTHS LATER IT STARTED TO HAPPEN AGAIN.

• 12/31/2014· STEERING

  THE POWER STEERING CUTS IN AND OUT IN THE MIDDLE OF DRIVING DUE TO FAULTY POWER STEERING LINES! NEARLY HAD AN ACCIDENT MAKING A TURN INTO A PARKING SPOT AS THE STEERING WENT OUT COMPLETELY AND I NEARLY LOST CONTROL OF THE VEHICLE. *JS

• 12/29/2021· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.

• 12/29/2016· STRUCTURE

  DRIVERS DOOR WILL NOT LOCK, ICON ON DASH SAYS "DRIVERS DOOR ADJAR"' WHEN THE VEHICLE IS IN MOTION. WHEN STOPPED, EVEN MOMENTARILY THE "SHIFT TO PARK" LOGO APPEARS, AND A CHIME SOUNDS. UNABLE TO LOCK THE VEHICLE WHEN PARKED AS THE FACTORY ALARM STARTS SOUNDING DEPENDING ON THE OUTSIDE TEMPERATURE.

• 12/29/2016· STRUCTURE

  FORD EDGE LEFT REAR DOOR LATCH FAILING. THE LATCH SENSOR RANDOMLY FAULTS AND IT'S UNCLEAR IF THE DOOR IS PROPERLY LATCHED OR NOT. THE ALARM WILL SOUND RANDOMLY AS THE SENSOR FAILS WHILE THE CAR IS LOCKED. THIS COULD CAUSE A SITUATION WHERE THE DOOR IS NOT PROPERLY CLOSED BUT THE SENSOR SAYS IT IS. PASSENGERS IN THE CAR COULD BE EJECTED. LATCH FAULTS WHEN STATIONARY OR IN MOTION.

• 12/29/2015· SERVICE BRAKES

  BRAKE BOOSTER FAILED WITH NO PRIOR WARNING. SITTING AT STOP LIGHT, BRAKE PEDAL WENT TO THE FLOOR AND CAR LUNDGED FORWARD INTO INTERSECTION. LUCKILY WE WERE NOT HIT. CONTACTED FORD DEALER AND THEY INFORMED ME IT IS "VERY" COMMON FAILURE AND IT WAS COVERED UNDER EXTENDED WARRANTY NEGOTIATED BY FORD TO PREVENT A RECALL? I SEE FORD WHO WON THAT NEGOTIATION.. IT IS NICE THAT THIS WON'T COST ME ANY MONEY BUT IT HAS OR WILL SURELY COST SOMEONE THEIR LIFE(S). UNBELIEVABLE THAT THE DEALER, NHTSA AND FORD KNOW ABOUT THIS PROBLEM AND NO NOTICE IS SENT TO TENS OF THOUSANDS OF FAMILIES DRIVING KIDS AROUND IN DEATH TRAPS? IF THAT IS THE BEST YOU CAN NEGOTIATE AT NHTSA, GIVEN A CHOICE I'D RATHER HAVE BEEN NOTIFIED OF THE ISSUE RATHER THAN HAVE FORD PAY FOR THE REPAIR. AT LEAST FAMILIES COULD MAKE THE WISE DECISION NOT TO DRIVE THE CAR. WHY DO WE HAVE GOVERNMENT AGENCIES IF THIS IS ALLOWED? I SEE HUNDREDS OF COMPLAINTS ALL OVER THE WEB AND NO RECALL??? NO NOTICE?? HOW MANY OTHER TIMEBOMBS HAVE BEEN SUCESSFULLY NEGOTIATED TO REMAIN ON OUR ROADS PUTTING FAMILIES AT RISK BY MANUFACTURERS?

• 12/28/2016· ELECTRICAL SYSTEM

  ABOUT A YEAR AGO, THE DRIVER DOOR AJAR LIGHT CAME ON AND WILL NOT GO OUT. THIS HAS CAUSED THE BATTERY TO DRAIN MULTIPLE TIMES DUE TO INTERIOR LIGHTS STAYING ON ALL THE TIME. EVERY TIME THE VEHICLE COMES TO A STOP, THE "SHIFT TO PARK" WARNING COMES ON ALONG WITH THE DOOR CHIME. FORD CLAIMS IT WAS NOT UNDER WARRANTY AND QUOTED ~$400 TO REPLACE (~$250 IF IT COULD BE "REPAIRED"). A FEW WEEKS AGO, THE REAR PASSENGER SIDE AJAR LIGHT CAME ON AND WILL NOT GO OUT. DUE TO THIS, WE CAN NO LONGER LOCK THE REAR DOOR WHILE DRIVING. THIS IS THE LOCATION OF OUR CHILD'S SEAT! ALSO, WE NO LONGER CAN TELL IF THE DOORS ARE PROPERLY CLOSED OR NOT. *TR

• 12/28/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  EVEN THOUGH THE DRIVER'S SIDE DOOR IS PROPERLY CLOSED, THE DOOR AJAR INDICATOR LIGHT WILL ALL OF A SUDDEN COME ON AND THEN THE INTERIOR LIGHTS WILL ALSO COME ONE WHICH IS VERY HAZARDOUS IF YOU ARE DRIVING AT NIGHT. ALSO WHEN THIS HAPPENS YOU CANNOT LOCK THE DOORS WHICH MAKES IT NOT SAFE FOR CHILDREN OR ADULTS WITH DISABILITIES WHOM MAY BE A PASSENGER IN THE CAR AS WELL. SOMETIMES YOU HAVE TO SLAM THE DOOR ABOUT 15 TIMES BEFORE IT STOPS OR IT MIGHT NOT STOP AT ALL.

• 12/28/2015· SERVICE BRAKES

  BRAKES FAILED TO ENGAGE, PEDAL WAS HARD, PEDAL HAD TO BE PUMPED TO GET BRAKES TO ENGAGE, DEALER VISITED DEC 23 2015, DIAGNOSIS POWER BREAK BOOSTER FAILURE, CALLED DEC 28 2015 TO RETURN FOR SERVICE, DEALER CLAIMED CAR FINE TO DRIVE AND LEFT DEALERSHIP WITH CAR ON THE 23RD?

• 12/28/2015· UNKNOWN OR OTHER

  BRAKES FAIL TO ENGAGE, BRAKE PEDAL IS HARD, NEED TO PUMP PEDAL SEVERAL TIMES TO GET THE BRAKES TO ENGAGE, DEALER CHECKED PROBLEM ON DEC 23 2015, DIAGNOSIS POWER BRAKE BOOSTER FAILING, DEALER CLAIMS CAR IS FINE TO DRIVE, WILL CALL WHEN PART IS IN TO SCHEDULE SERVICE, CALLED ON DEC 28 2015 TO SCHEDULE SERVICE

• 12/27/2021· SERVICE BRAKES, HYDRAULIC

  I have had to replace the brake booster in my car twice now. I have an hour commute to work and the last time, the brakes failed coming home from work. Luckily I was about 10 miles from home but I fail to understand why that part has failed twice now. Had I been in heavy traffic, it could have been deadly for myself and others.

• 12/27/2019· SERVICE BRAKES,FUEL/PROPULSION SYSTEMCrash

  THERE IS A PARTIAL RECALL ON THESE MODEL FORD EDGE'S. WHERE THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER ARE DEFECTIVE AND CAUSE THE BRAKES TO FILL WITH AIR AND LOSE PARTIAL AND SOMETIMES TOTAL LOSS OF BRAKING POWER. THIS HAPPENED TO MY 2012 FORD EDGE SPORT. I BOUGHT NEW FACTORY PARTS AND HAD THEM INSTALLED BY A PROFESSIONAL. THEY WENT OUT AGAIN. IT HAD TO DO WITH HE FACTORY OF THE PARTS. PLEASE PLACE A MASS RECALL ON THIS PART. MY WIFE AND KIDS SHOULDN'T GET INTO A WRECK DUE TO BRAKES GOING OUT AGAIN. THEY ALREADY HAVE TOTALLY GONE OUT TWICE. THE 2ND TIME MY WIFE WITH DAUGHTER AND MY SON IN THE CAR COULDNT SLOW DOWN IN TIME AND GOT INTO A FENDER BENDER. IT WASN'T SERIOUS. THIS TIME. THANK YOU. ALSO, ANOTHER PROBLEM THAT HAS BEEN NOTED BY THOUSANDS OF FORD EDGE OWNERS IS THE STYLE OF FUEL DOOR. IT DOESN'T SEAL PROPERLY WHICH IN RETURN CAUSES A CHECK ENGINE LIGHT TO APPEAR ON THE INSTRUMENT CLUSTER. PLEASE INVESTIGATE THIS ISSUE AS SELL. THANK YOU.

• 12/27/2019· SERVICE BRAKES

  THE BRAKES RANDOMLY BECOME SOFT AND THE PEDAL GOES ALMOST TO THE FLOOR BEFORE BRINGING THE CAR TO A COMPLETE STOP. A RECALL FOR THIS SAME PROBLEM WAS PUT OUT ON 12/23/2019 FOR 2006-10 FORD FUSION, MERCURY MILAN, LINCOLN MKZ. THE 2012 EDGE SHOULD BE INCLUDED AS A QUICK INTERNET SEARCH SHOWS I AM NOT THE ONLY ONE WITH THIS ISSUE. WHEN YOU ARE DRIVING 55-70 MPH AND THE BRAKES RANDOMLY GO SOFT IT IS A HUGE SAFETY ISSUE. THIS IS NOT A CONSTANT OCCURRENCE, AND IT IS HARD FOR MY MECHANIC TO REPRODUCE. IT HAPPENS IN ALL DRIVING CONDITIONS, PARKING, HIGHWAY, IN TOWN, WHEN ON/OFF THE BRAKES OR JUST HITTING THEM TO SLOW DOWN ON A HIGHWAY. I HAVE USED MY EMERGENCY BRAKE TO STOP FROM HITTING A CAR IN FRONT OF ME ON A HIGHWAY ONCE, AND MY HUSBAND HIT A BUSH WHEN PARKING BECAUSE OF THIS. I REACHED OUT TO FORD, WHO WAS AWARE OF MY COMPLAINT, AND WAS TOLD THERE IS NO ACTIVE RECALL, AND TO "BE SAFE" THIS IS UNACCEPTABLE. EITHER MYSELF OR SOMEONE ELSE IS GOING TO GET HURT.

• 12/27/2015· ELECTRICAL SYSTEM,STRUCTURE

  TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. THIS NEEDS RECALLED AS THOUSANDS ARE EXPERIENCING THIS SAFTEY ISSUE WITH THIS VEHICLE!

• 12/27/2015· ELECTRICAL SYSTEM

  2012 FORD EDGE WITH 51,000 MILES. DRIVER DOOR AJAR WARNING KEEPS COMING ON WHEN DOOR IS NOT AJAR BOTH WHEN VEHICLE IS MOVING OR NOT MOVING. I CAN OPEN AND CLOSE THE DOOR SEVERAL TIMES AND SOMETIMES IT WILL GO OFF SOMETIMES IT WON'T. IT WILL EVEN COME ON 20-40 MINUTES AFTER I'VE BEEN DRIVING AT TIMES WHEN DOOR HAS NOT BEEN REOPENED AND CLOSED. IT EVEN CAME ON AFTER THE PASSENGER DOOR WAS OPENED AND CLOSED, DRIVER DOOR AJAR NOT PASSENGER DOOR AJAR. WHENEVER I STOP,THE SHIFT TO PARK WARNING ALSO COMES ON WANTING ME TO SHUT MY DOOR SO I HAVE TWO WARNINGS BEEPING AT ME. INTERIOR LIGHTS WILL NOT GO OFF UNTIL I START MOVING FORWARD SO I CAN'T SEE BEHIND ME BACKING OUT OF DRIVEWAYS AND STALLS AT NIGHT WHICH IS SCARY. I HAVE GOTTEN TO WHERE I JUST IGNORE THE WARNINGS AS MANY PEOPLE DO WITH THEIR CHECK ENGINE AND SEATBELT WARNINGS KNOWING MY DOOR IS CLOSED. BUT WHAT IF ONE DAY IT ACTUALLY ISN'T CLOSED AND MY DOOR DOES COME OPEN WHILE DRIVING CAUSING AN ACCIDENT AND INJURY? I DID PURCHASE THE PART AT A COST OF $210.37 AS FORD REFUSES TO PAY TO HAVE THIS FIXED SAYING IT IS NOT A RECALL OR SAFETY ISSUE. THE WARNING LIGHTS ARE SAFETY FEATURES BUT THIS IS NOT A SAFETY ISSUE?

• 12/27/2013· FUEL SYSTEM, GASOLINE

  MADE 4 MILE TRIP FROM HOME TO CHURCH ON CHRISTMAS EVE 2013 AND UPON ARRIVAL AT CHURCH THERE WAS A PROFOUND SMELL OF GASOLINE AROUND THE FRONT OF THE VEHICLE WHICH ALSO PERMEATED THE PASSENGER CABIN. CONTACTED THE DEALER THE DAY AFTER CHRISTMAS TO ALERT THEN OF THE INCIDENT. THE RESPONSE WAS THAT THEY HAD PERFORMED AN INSPECTION ON 05 FEB 2013 AND FOUND NO PROBLEM AND THAT THERE WAS NO OUTSTANDING RECALL. I HAVE A PRINTED COPY OF THE RECALL NOTICE FROM FORD DATED 27 SEPTEMBER 2013 AND THE INFORMATION IS ALSO ON THE IDRIVEONLINE.COM WEBSITE SPECIFICALLY ASSOCIATED WITH MY VEHICLE. *TR

• 12/26/2016· ELECTRICAL SYSTEM

  DOOR AJAR STAYS ON WHEN DOOR IS FULLY CLOSED.

• 12/26/2016· ELECTRICAL SYSTEM

  DRIVER SIDE DOOR AJAR LIGHT COMES ON. CAN BE DRIVING DOWN THE ROAD AND INTERIOR LIGHT COME ON DUE TO DOOR AJAR ISSUE. DOOR WILL NOT LOCK WHILE CAR IS MOVING DUE TO ISSUE MAKING THIS A SAFETY ISSUE. *TR

• 12/26/2014· ELECTRICAL SYSTEM

  DRIVERS SIDE DOOR LATCH IS NOT WORKING PROPERLY. VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED AND AS A RESULT WILL NOT LOCK THE DOORS AS NORMAL AND CAUSES INTERIOR LIGHTS TO STAY ON. DOOR AJAR WARNING CONSTANTLY GOES OFF. *TR

• 12/26/2014· SERVICE BRAKES

  NOTICED WHILE DRIVING THAT THE BRAKES FELT AND SOUNDED DIFFERENT THEN THEY HAD - ESPECIALLY WHEN TRYING TO STOP THE VEHICLE, THE BRAKES SOUNDED AS THOUGH THEY WERE RELEASING AIR AND THE PEDAL WAS EITHER HARD TO PRESS DOWN OR WAS TOO EASILY COMPRESSED - GOING ALL THE WAY TO THE FLOOR. HAD AN APPOINTMENT FOR SERVICE AND ASKED THAT FORD CHECK THE BRAKES. THEY CHECKED THEM AND REPORTED BACK TO ME THAT THERE MAY BE AN ISSUE WITH THE BOOSTER (AS THEY HAD EXPERIENCED THIS SAME PROBLEM ON OTHER CARS) BUT THAT SAFETY WISE THE VEHICLE WAS FINE. CONTINUED TO DRIVE THAT FOLLOWING WEEK ONLY TO FIND THAT ON SEVERAL DIFFERENT OCCASIONS I WAS UNABLE TO STOP THE VEHICLE WITHOUT PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKES. LUCKILY MY SPEED WHILE EXPERIENCING THIS MALFUNCTION WAS LOW ENOUGH THAT THE VEHICLE STOPPED. AFTER DOING RESEARCH I FOUND THAT SEVERAL OTHER FOLKS HAD THIS SAME ISSUE - I'M BEYOND FRUSTRATED TO KNOW THAT FORD IS AWARE OF THE SAFETY FACTORS INVOLVED AND THAT THEY HAVE NOT ISSUED A RECALL!! ALSO, FRUSTRATED THAT I SPECIFICALLY ASKED FOR THE BRAKES TO BE CHECKED AND THAT THE SERVICE DEPARTMENT DID NOT TAKE THAT OPPORTUNITY TO FIX THE PROBLEM. *TR

• 12/23/2016· ELECTRICAL SYSTEM

  THE DRIVER DOOR AJAR WARNING LIGHT WILL OFTEN REMAIN ON EVEN WHEN THE DOOR IS CLEARLY CLOSED. THE LIGHT WILL ALSO RANDOMLY COME ON WHILE DRIVING AND THE INTERIOR LIGHTS WILL ILLUMINATE, MAKING NIGHT DRIVING ESPECIALLY DANGEROUS. *TR

• 12/23/2013· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO DECELERATE. THE CONTACT HAD TO PUMP THE BRAKES CONTINUOUSLY IN ORDER FOR THE BRAKES TO FUNCTION. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST, WHO STATED THAT THE BRAKE BOOSTER HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE BRAKE BOOSTER. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

• 12/22/2016· ELECTRICAL SYSTEM

  DRIVER DOOR SENSOR KEEPS TELLING ME THE DOOR IS AJAR WHEN IT IS NOT. IT WILL DO THIS WHILE YOU ARE CRUISING DOWN THE FREEWAY CAUSING YOU TO FREAK OUT THINKING ONE OF THE KIDS HAS OPENING A DOOR IN THE BACK SEAT! THIS WILL BE THE 2ND TIME I'VE HAD TO TAKE THIS IN TO BE FIXED SINCE OWNING THE CAR, WHICH IS COMING UP ON ONE YEAR.

• 12/21/2019· SERVICE BRAKES

  WHILE TRAVELING 45 MILES PER HOUR ON AN ICY ROAD, I LOST MY BRAKES COMPLETELY, THE PEDAL GOING TO THE FLOOR. THERE WERE NO OTHER CARS CLOSE, AND I WAS ABLE TO RECOVER. THE REPAIR FOUND THE ABS MOTOR TO HAVE AN OPEN VALVE WHICH ROBBED THE SYSTEM OF PRESSURE. THERE WAS NO AFTERMARKET ABS MOTOR AVAILABLE, SO I HAD TO BUY ANOTHER FORD PART FOR $650.00 WHICH I FEAR WILL ALSO FAIL. I SEE THERE ARE NUMEROUS SIMILAR INCIDENTS ON THE WEB AND I FEEL THIS SHOULD BE THE SUBJECT OF A SAFETY RECALL. I DO NOT FEEL SAFE IN THIS CAR.

• 12/20/2012· VISIBILITY

  TL* THE CONTACT OWNS 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED, THERE WAS A WHITE, POWDERY SUBSTANCE BEING EMITTED FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES BUT THEY WERE UNABLE TO IDENTIFY THE SUBSTANCE. IN ADDITION, THEY COULD NOT PROVIDE A DIAGNOSIS FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO INSPECTED AND CLEANED THE AIR CONDITIONING UNIT HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOTIFIED BY EMAIL BUT THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

• 12/19/2017· SERVICE BRAKES

  THE 2010-2013 FORD EDGE HAS A KNOWN ISSUE WITH THE BRAKE BOOSTER, HOWEVER, AFTER TWO REPLACEMENTS OF THE BRAKE BOOSTER ALONE, I AM CONTINUING TO EXPERIENCE PROBLEMS WITH MY BRAKES. THE TIME FOR MY VEHICLE TO COME TO A COMPLETE STOP HAS TRIPLED, IF NOT MORE. I HAD THE INITIAL REPLACEMENT DONE AT APPROXIMATELY 60,000 MILES AND AM HAVING THE SAME PROBLEM AT 82,000. THE BRAKES FEEL SPONGY AND WHILE THEY DO NOT COMPLETELY FAIL, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND STOPPING TIME IS SIGNIFICANTLY DECREASED. THIS HAPPENS AT ALL SPEEDS IN ALL CONDITIONS.

• 12/19/2016· SERVICE BRAKES

  THERE WAS A RECALL ON THE BRAKE BOOSTER - POSSIBLE 13N02 BRAKE BOOSTER FSA - THAT I WAS NOT NOTIFIED OF. I CALLED THE FORD DEALER TO DIAGNOSE A BRAKE ISSUE AND A WEEK LATER THEY GOT ME IN AND THEN CASUALLY TOLD ME THEY REPLACED MY BRAKE BOOSTER AT NO CHARGE BECAUSE IT WAS PART OF A RECALL. I JUST SIGNED UP ON NHSTA WEBSITES TO BE BETTER INFORMED.

• 12/18/2014· ELECTRICAL SYSTEM,STRUCTURE

  THE FRONT DRIVER DOOR LATCH IS NOT WORKING PROPERLY. IT FAILS TO CLOSE. *TR

• 12/17/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO JENNINGS ANDERSON FORD (31480 FRONTAGE RD, BOERNE, TX 78006) WHERE THE BRAKE BOOSTER WAS REPLACED. TWO WEEKS LATER, WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO SWERVE OFF THE ROAD TO AVOID A CRASH. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT AND MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.

• 12/17/2016· STRUCTURE

  DRIVERS SIDE DOOR LATCH WHICH HAS SENSOR, BUILT IN, TO NOTIFY COMPUTER THE DOOR IS CLOSED WORKS ONLY INTERMITENLY. REPAIRED UNDER WARRANTY, THEN LUBERCATED AND ADJUSTED AFTER 36,000 MILE WARRANTY EXPIRED. EACH REPAIR ONLY LASTED A FEW MONTHS. STILL HAVING PROBLEM. SHOWS DOOR AJAR AT ALMOST EVERY STOP WITH ANNOYING AND DISTRACTING ALARM DING. LEAVES MESSAGE ON INSTUREMENT PANEL, BLOCKING OTHER VITAL READINGS AND POSSIBLE ALERTS UNTIL ACKNOWLEDGED(TEMP GUAGE, ECT.). LEAVES INTERIOR LIGHTS ON CAUSING BATTERY DRAIN AND BEING STRANDED BY DEAD BATTERY. WILL NOT LOCK OR UNLOCK WITH KEY PAD. THIS HAPPENS DAILY. FIRST REPAIR BACK IN 2014.

• 12/17/2016· ELECTRICAL SYSTEM

  THE DRIVER DOOR AJAR INDICATION EVEN WHEN THE DOOR IS CLOSED. THE WARNING KEEPS ALERTING THE DRIVER. IT SAYS SHIFT TO PARK AND CLOSE THE DOOR. BUT THE DOOR IS CLOSED. THIS IS A SAFETY ISSUE. THIS OCCURS WHEN AT A STOP OR JUST BEFORE LEAVING A STOP LIGHT.

• 12/17/2015· UNKNOWN OR OTHER

  DOOR AJAR SENSOR AT 38K IS FAILING. LIGHTS WILL NOT GO OFF, CAN NOT LOCK CAR ONCE OUT OF IT AND INSIDE LIGHTS STAY ON. ALSO HAVING PROBLEM WITH ALARM RANDOMLY GOING OFF.

• 12/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN DRIVING BUT THE DOOR WAS SECURED. AS A RESULT, THE INTERIOR LIGHT REMAINED ILLUMINATED AND A CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.

• 12/16/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  DOME LIGHT STAYS ON = CREATES NIGHT DRIVING HAZARD. DOME LIGHT ON CREATES SAFETY HAZARD WHEN PARKED IN PUBLIC AREA AT NIGHT. FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION = SAFETY ISSUE THE DOORS WILL NOT LOCK-= SAFETY ISSUE. ISSUE = DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED , INTERIOR LIGHT STAYS ON ,INABILITY TO LOCK THE DOOR WHILE IN THE VEHICLE , AND FAULTY DOOR LATCH. THIS IS A SAFETY ISSUE THAT NEEDS A RECALL. *TR

• 12/16/2014· STEERING,POWER TRAIN,VEHICLE SPEED CONTROL

  AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROVE IT TO THE DEALER WHERE THEY SPENT THE ENTIRE DAY TRYING TO REPLICATE THE ISSUE TO NO AVAIL. I HAD NOTICED WHAT I WOULD DESCRIBE AS VIBRATIONS IN THE STEERING WHEEL PRIOR TO THE INCIDENT (IT'S AN APPROXIMATELY 25 MINUTE DRIVE FROM MY HOUSE TO THE OFFICE IN STOP/GO TRAFFIC WITH THE LAST SEVERAL MILES ON A BUSY INTERSTATE WITH MY OFFICE JUST OFF THE EXIT) BUT AT THE TIME I CHALKED IT UP TO THE CONSTRUCTION ON THE HIGHWAY AND VARYING LEVELS OF ASPHALT. FROM MY PERSONAL RESEARCH ONLINE, MOST PEOPLE WHO HAVE THIS ISSUE CONTINUE TO HAVE IT AT BOTH LOW AND HIGH RATES OF SPEED AND THOSE WHO HAVE HAD A REMEDY WERE ONLY ABLE TO DO SO IF THE DEALER COULD GET THEIR HANDS ON THE VEHICLE TO READ THE CODE IMMEDIATELY BEFORE THE CAR WAS RESTARTED. IT SEEMS THAT THE ERROR CODE IS DISAPPEARING WHEN THE CAR IS RESTARTED WHICH COULD EXPLAIN WHY THE DEALER COULD FIND NO CODE ON MY VEHICLE. *TR

• 12/15/2014· ELECTRICAL SYSTEM

  DRIVER SIDE DOOR AJAR ALARM COMES ON AT RANDOM TIMES WHILE DRIVING. *TR

• 12/14/2022· SERVICE BRAKES

  The contact owns a 2012 Ford Edge. The contact stated while driving approximately 35 MPH and slowing for traffic, she depressed the brake pedal, and the brake pedal went to the floorboard. The contact stated that she pumped the brake pedal several times and was able to slow the vehicle. The contact stated no warning light was illuminated. The contact stated that the brake failure was intermittent. The contact drove the vehicle to an independent mechanic who diagnosed that the failure might be the brake booster. The mechanic bled the brake lines and adjusted the brakes. The vehicle was repaired; however, the brake failure recurred. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

• 12/14/2016· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY. THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED FREQUENTLY. ALL OF THE DOORS FAILED TO REMAIN LOCKED SEVERAL TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

• 12/14/2015· ELECTRICAL SYSTEM

  AT 46,000 MILES THE DRIVER'S SIDE DOOR SENSOR ISN'T OPERATING PROPERLY. WHEN THE DOOR IS SHUT, THE SENSOR THINKS THE DOOR IS OPEN. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON UNTIL YOU GET TO MORE THAN 15MPH. IT ALSO CAUSES BEEPING FROM THE WARNING INDICATOR TELLING YOU TO SHIFT THE VEHICLE INTO PARK. THIS SENSOR IS PART OF THE ENTIRE LATCH ASSEMBLY & NOT COVERED UNDER WARRANTY AFTER 36,000 MILES. IT IS VERY DISTRACTING AS EACH TIME THE SENSOR THINKS THE DOOR IS OPEN AND YOU COME TO A STOP, THE WARNING INDICATOR BEEPS AND SAYS TO SHIFT INTO PARK.

• 12/13/2024· SERVICE BRAKES

  The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the ABS module had failed. The vehicle had not been repaired. The contact became aware of Technical Service Bulletin: 13N02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, Service Bulletin, or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 140,000.

• 12/13/2017· ELECTRICAL SYSTEM

  THE WARNING 'DRIVER DOOR IS AJAR' IS DISPLAYED ON THE DASHBOARD EVEN THOUGH THE DOOR IS CLOSED. THIS IS AN INTERMITTENT PROBLEM. THE WARNING IS DISPLAYED ONCE THE CAR IS STARTED AND WILL REMAIN ON WHILE THE CAR IS RUNNING. THE NEXT TIME THE CAR IS STARTED, THE WARNING MAY OR MAY NOT DISPLAY BUT IT DOES NOT CHANGE WHILE THE CAR IS RUNNING. I WOULD ESTIMATE THAT THE WARNING IS DISPLAYED ABOUT 1/2 OF THE TIME THE CAR IS STARTED. IF THE WARNING IS DISPLAYED, THE INTERIOR LIGHTS STAY ON FOR AN EXTENDED AMOUNT OF TIME AND THE DOORS DO NOT AUTOMATICALLY LOCK. ONCE THE CAR IS TURNED OFF, THE DOORS CANNOT BE LOCKED BY PRESSING THE RIGHT MOST TWO BUTTONS OF THE DOOR COMBINATION LOCK PANEL AND THE LIGHTS UNDER THE MIRRORS REMAIN LIT FOR AN EXTENDED AMOUNT OF TIME. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS. IT DOES NOT SEEM TO BE IMPACTED BY TEMPERATURE.

• 12/12/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE DRIVER DOOR AJAR CENSOR WOULD NOT GO OFF DESPITE THE FACT THAT THE DOOR WAS ACTUALLY CLOSED. THIS CAUSED MY DOME LIGHTS TO STAY ON, THE CAR SYMBOL TO STAY ILLUMINATED ON THE PANEL, THE DOORS TO STAY UNLOCKED, AND THE WARNING TONE TO SOUND WHILE DRIVING. ALL OF THESE ISSUES OCCUR WHILE STATIONARY AND WHILE IN MOTION. I HAD THE PAR REPLACED AT THE DEALERSHIP FOR $387 AND AFTER ONE YEAR AND TWO WEEKS THE PROBLEM HAS STARTED TO REOCCUR IN THE SAME FASHION.

• 12/11/2015· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  VEHICLE STALLING WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON, PULL OVER TURN OFF AND RESTART, AND THE PROBLEM GOES AWAY. JUST LIKE SEVERAL OTHER COMPLAINTS, APPEARS TO BE THE ELECTRONIC THROTTLE BODY. REPLACED YESTERDAY IN 15 MIN, WAITING TO SEE IF PROBLEM IS RESOLVED

• 12/11/2014· ELECTRICAL SYSTEM

  THE DRIVER DOOR AJAR ALERT WILL NOT GO OFF WITH THE DOOR CLOSED. YOU CAN SLAM THE DOOR AND IT DOES NOT SENSE THAT THE DOOR IS CLOSED. THE INTERIOR LIGHT REMAINS ON. WHEN SEARCHING THE INTERNET THIS APPEARS TO BE A COMMON PROBLEM AND FORD SHOULD RECALL THE PART AND REPLACE FOR FREE! *TR

• 12/11/2014· ELECTRICAL SYSTEM

  DRIVER DOOR LATCH IS NOT WORKING CORRECTLY. VEHICLE CONTINUES TO TELL ME THE DOOR IS AJAR WHEN IT IS CLOSED. HAD BEEN ABLE TO GET IT TO GO AWAY BEFORE, BUT NOW IT WON'T GO AWAY. THIS IS CAUSING MY DOME LIGHT TO STAY ON FOR 20 MINUTES AT A TIME AND THE ONLY WAY I CAN LOCK IT IS TO MANUALLY PRESS THE LOCK BUTTON WHILE THE DOOR IS OPEN. *TR

• 12/11/2014· ELECTRICAL SYSTEM

  DRIVING ON HIGHWAY AT APPROXIMATELY 60MPH AND MESSAGE APPEARS ON DASH CLUSTER TELLING ME THAT MY DRIVER DOOR AJAR AND DOME LIGHT COMES ON. CALLED DEALERSHIP AND NO RECALL ISSUED BUT COST OF REPAIR IS A RIDICULOUS $300-$500! APPARENTLY THERE ARE A LOT OF SIMILAR COMPLAINTS LIKE THIS ALL OVER THE PLACE AND THE DEALERSHIP EVEN SAID THAT ITS VERY COMMON ISSUE WITH THE EDGE. I FEEL THAT THIS IS UNSAFE WHILE I'M DRIVING WITH MY FAMILY BECAUSE OF THE DISTRACTION OF THE "DINGING" SOUND AS WELL AS THE DOME LIGHT WHILE NIGHT DRIVING! THIS NEEDS TO BE A RECALL IN MY OPINION BEING THAT THIS IS A SAFETY ISSUE OBVIOUSLY. *TR

• 12/10/2016· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  DOOR LATCH AJAR WARNING. DOORS ARE UNABLE TO STAY LOCKED. IT IS UNSAFE. THE WARNING LIGHT FOR "DOOR AJAR" AND "PUT GEAR IN PARK" COMES ON NONSTOP WHILE DRIVING. THE LIGHT STAYS ON AFTER PARKED FOR AT LEAST 20 MINUTES WHICH DRAINS BATTERY. I WENT TO THE DEALER AND HAD TO PAY $615.91 TO FIX. I WOULD LIKE TO BE REIMBURSED FOR FAULTY LOCKS. I AM ALSO AFRAID THE OTHER THREE ARE GOING TO DO THE SAME THING.

• 12/09/2011· ELECTRICAL SYSTEM,VISIBILITY

  VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR