2012 Dodge Durango

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2016· STEERING,ENGINE

  AS I WAS TURNING LEFT INTO A COMMUNITY THE STEERING WHEEL LOCKED UP WHILE THE VEHICLE WAS STILL IN DRIVE. I IMMEDIATELY PUT THE EMERGENCY LIGHTS ON. I PUT MY FOOT ON THE BRAKE FOR SAFETY WHILE THE VEHICLE WAS STILL IN DRIVE. I LIFTED MY FOOT FROM THE BRAKE AND THE CAR REMAINED STILL. I PRESSED THE GAS PEDAL AND THE CAR REMAINED STILL. I THEN PLACED MY FOOT ON THE BRAKE AGAIN AND IT WAS STIFF. WHEN I PRESSED THE GAS THE VEHICLE WOULDN'T MOVE WHILE STILL IN DRIVE. I PLACED MY FOOT BACK ON THE BRAKE AND PUT THE VEHICLE IN PARK. I PRESSED THE ENGINE BUTTON AND THE VEHICLE ENGINE CAME ON. I TURNED THE EMERGENCY LIGHTS OFF, PUT THE VEHICLE IN DRIVE AND CONTINUED MY DESTINATION. I HAVE A VIDEO, BUT IT EXCEEDS THE UPLOAD SIZE FOR THIS SITE.

• 12/30/2014· ELECTRONIC STABILITY CONTROL (ESC)

  I'VE HAD AT LEAST TWO THINGS THE CHRYSLER SERVICE DEPARTMENT HAS NOT ASSURED ME I NEEDED. A FRONT END ALIGNMENT DONE IN NJ AND A "BYPASS" FUEL PUMP ADDITION DONE AT LUSTINE?? I FEEL LIKE CAR HAD A HEART ATTACK BECAUSE OF A COMPUTER SENSOR ISSUE. NOW THEY SAY ITS SHAKING AND I NEED SPARK PLUGS AND THE DASH IS LIT UP BUT AFTER THE ADDITIONAL $3310..THEY ARE STILL NOT SURE WHAT'S WRONG WITH IT OR WHY IT SMELLS OF GAS EXCEPT GAS IS ON THE SPARK PLUGS AND SHOULDN'T BE AND NEW ONES WILL 'POSSIBLY' GET ME CLOSER TO FINDING OUT THE ISSUE(S) ON MY 2012 DURANGO. $325 NJ $476? LUSTINE BYPASS $310 LUSTINE SPARKPLUGS NOT PAID FOR YET TOTAL $1111 BUT WE STILL NOT SURE WHAT'S WRONG.... THIS IS CRIMINAL. *JS

• 12/30/2014· ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  AT ABOUT 54K/56K MILES THE AIRBAG AND CHECK ENGINE LIGHT BEGAN TO GO ON AND OFF. WHEN I GOT IT CHECKED THEY DID NOT REPORT ANYTHING OUTSIDE OF AIR IS SYSTEM BUT THAT WAS COVERED IN THE DIAGNOSTIC. THEN THE CAR WOULD MAKE SUDDEN JUMPS FOR NO REASON, AIRBAG AND ENGINE AND BRAKELIGHTS REPEADEDLY CAME ON AND OFF. WHILE ATTENDING MY NEPHEW FUNERAL I GOT IT CHECKED SINCE I WOULD BE ON THE ROAD FOR NO LESS THAN 4 HRS. I LATER FOUND OUT THERE WAS A BREAK RECALL ONCE I GOT THAT FIXED (16 DEC) THE DASH WAS FLASHING EVERYTHING AIRBAGS, BRAKES, ENGINE. ONCE I PARKED THE CAR THE NEST DAY IT WOULD NOT COME ON. A JUMP DID NOT WORK. HAD IT TOWED AND TOLD IT WAS THE FUEL PUMP SYSTEM FOR A CAR JUST A LITTLE OVER TWO YEARS OLD AND THAT CHRYSLER WAS ONLY PAYING FOR 2011 DURANGOS FOR THIS ISSUE. SO I AM PAYING IN LESS THAN A WEEK OVER $800 FOR AN ITEM CLEARLY THATS AN ISSUE AND WAS TOLD I SHOULD HAVE GOTTEN AN EXTENDED WARRANTY TO AVOID NOT PAYING FACTORY DEFECTED EQUIPMENT. DISSAPPOINTED AS I ALWAYS BUY AMERICAN BUT CHYRSLER JUST LOST A CUSTOMER AND GAINED NEGATIVE ADVERTISEMENT. *JS

• 12/30/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V391000 (ELECTRICAL SYSTEM) AND 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/29/2017· ENGINE

  MY VEHICLE BEGAN HAVING THIS ISSUE IN 2015. MY VEHICLE HAS A LONG CRANK AND SOMETIMES DOES NOT TURN OVER. IT WILL ALSO TURN OVER, THEN SPUTTER OUT AFTER RUNNING FOR 20-30 SECONDS. IN 2015, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING ON/NOT TURNING OVER. I HAD THE VEHICLE TOWED DEALER AND THE TIPM MODULE WAS REPLACED. THE VEHICLE INTERMITTENTLY HAD THE ISSUE TURNING OVER, BUT WHEN I TOOK IT TO THE DEALERSHIP, I WAS TOLD THAT THE ISSUE COULD NOT BE REPLICATED. IN 2016, MY VEHICLE SHUT OFF ON ME WHILE I WAS DRIVING ON THE FREEWAY. THE HAZARD LIGHTS WOULD NOT WORK, THE VEHICLE WOULD NOT TURN ON, AND THE GEARS WOULD NOT CHANGE TO FACILITATE A TOW. UPON OPENING THE HOOD OF THE VEHICLE, IT APPEARED AS THOUGH THERE WAS A MALFUNCTION WITH THE ALTERNATOR AND FUSES (OF WHICH I HAVE VIDEO). I HAD MY VEHICLE TOWED TO THE DEALER AND WAS CALLED BY A SERVICE ADVISOR THE NEXT DAY. I WAS TOLD THAT MY WIN MODULE HAD TO BE REPLACED, WHICH I PAID FOR. IN ADDITION, MY BATTERY HAD DIED, AND I PAID TO REPLACE THAT. I TOLD THE DEALERSHIP I HAD VIDEO OF THE ALTERNATOR AND FUSES MALFUNCTIONING AND THEY STATED THEY DID NOT NEED THE VIDEO AS THE COMPUTER DIAGNOSIS POINTED TO AN ISSUE WITH THE WIN MODULE. SEVERAL MONTHS LATER, I BEGAN TO HAVE THE ISSUE WITH THE VEHICLE NOT TURNING OVER. I REQUESTED A TOW AND THE TOW TRUCK DRIVER SUGGESTED I USE THE ACTUAL KEY INSTEAD OF THE PUSH BUTTON IGNITION, WHICH I HAVE BEEN DOING. I TOOK THE VEHICLE IN AGAIN IN OCTOBER, AS THE VEHICLE AGAIN BEGAN TO HAVE THE LONG CRANK ISSUE AND WOULD INTERMITTENTLY NOT START. I WAS TOLD THERE WAS A RECALL ON MY ALTERNATOR, BUT A REPLACEMENT WAS NOT AVAILABLE. THE DEALERSHIP REPLACED MY ALTERNATOR, BUT INFORMED ME THAT IT STILL WOULD NOT BE THE IMPROVED/RECALL PART. I HAVE TAKEN THE VEHICLE BACK IN THREE (3) MORE TIMES FOR THE SAME ISSUE AND EVERY TIME, I AM TOLD THAT THE VEHICLE REQUIRED A SOFTWARE UPDATE.

• 12/29/2014· FUEL/PROPULSION SYSTEM

  DROVE THE VEHICLE INTO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THE EXTERNAL FUEL PUMP RELAY HARNESS NEEDED TO BE REPLACED. WHEN ASKED WHAT WOULD HAPPEN IF IT WASN'T REPLACED THEY TOLD ME THE CAR WOULD NOT START. I FIND THIS VERY ODD THAT I WAS ABLE TO DRIVE THE VEHICLE IN. THEN DOING AN INVESTIGATION FOUND THAT THIS SAME MODULE WAS A RECALLED ITEM IN THE 2011 VERSION OF MY VEHICLE. WOULD LIKE TO FIND OUT IF THIS RECALL NEEDS TO BE EXPANDED TO INCLUDE THE 2012 YEAR MODEL DURANGO. *TR

• 12/29/2014· ELECTRICAL SYSTEM

  TRYING TO START VEHICLE AND WILL NOT START, WHEN I TURN THE KEY IT WILL WANT TO START AND GET STUCK IN A STARTING POSITION, BUT NOT START. I HAD TAKEN IT IN TO A DEALERSHIP AND THEY SAID THEY FIXED IT, BUT AS SOON AS THE NEXT DAY, IT DID IT AGAIN. THEY WANTED ME TO TAKE IT IN AGAIN AND LEAVE IT THERE FOR ANOTHER WEEK, I DON'T KNOW ABOUT OTHER PEOPLE, BUT I DO NOT HAVE AN EXTRA VEHICLE AROUND TO USE TO GET TO WORK. CHRYSLER/DODGE DEALERSHIPS SHOULD HAVE LOANER VEHICLES OR SOME KIND OF DEAL AT A RENTAL COMPANY FOR THEIR CUSTOMERS. PUTTING US OUT OF A VEHICLE IS JUST NOT RIGHT! I CALLED AGAIN TO THE DEALERSHIP AND NOTIFIED THEM THAT I WILL DROP OFF MY VEHICLE TODAY AND THEY SAID THEY WOULD NOT BE ABLE TO GET TO MY DODGE UNTIL SOMETIME NEXT YEAR IN THE SECOND WEEK. NOT COOL!!! HE SAID THEY HAD OVER 195 VEHICLES AHEAD OF ME........WHAT DOES THAT SAY ABOUT CHRYSLER/DODGE! (VEHICLE MILEAGE IS APPROX., PAPERWORK IN VEHICLE). *TR

• 12/29/2014· SERVICE BRAKES

  NO INCIDENT OCCURRED. I HAVE BEEN WAITING FOR EDDY'S CHRYSLER DODGE JEEP RAM IN WICHITA, KS TO REPLACE A BRAKE BOOSTER SINCE JULY. I WAS PLACED ON A LIST. I CALLED THEM AGAIN IN OCTOBER AND THEY SAID THEY WERE STILL WAITING ON PARTS. I AM CONCERNED ABOUT MY FAMILY'S SAFETY. THE WEATHER IS NOW COLD AND THAT IS WHEN THIS DEFECT HAS CAUSED ACCIDENTS. WHAT SHOULD I DO? *TR

• 12/28/2022· ENGINE

  The contact owns a 2012 Dodge Durango. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power and stalled without warning. The contact stated that after restarting the vehicle, the vehicle operated normally. The cause of the failure was not yet determined. The vehicle was taken to the local dealer to be serviced but no additional information was available. The manufacturer was not notified of the failure. The failure mileage was 171,000.

• 12/28/2019· ENGINE

  ENGINE HAS CUTOUT (TURNS OFF) WHILE DRIVING ON 4 OCCASIONS. ON ALL FOUR OCCASIONS IT HAS OCCURRED WHILE I WAS EXITING A ROAD/RAMP. WHEN VEHICLE CUTS OUT POWER STEERING ALSO DOES NOT WORK. IN ALL OCCASIONS I HAVE BEEN ABLE TO PULL OFF THE ROAD OR STOP BEFORE THE ROAD ENDS. THE VEHICLE THEN STARTS RIGHT BACK UP AND FUNCTIONS PROPERLY. NO CHECK ENGINE LIGHTS HAVE COME ON.

• 12/28/2017· ENGINE

  VEHICLE STALLED TWICE IN THE PAST MONTH WHILE DRIVING ON THE HIGHWAY AT 65 MPH. LOST POWER STEERING CAPABILITY WHICH CREATED A DANGEROUS SITUATION IN AN ATTEMPT TO PULL THE VEHICLE TO THE SHOULDER. SECOND INCIDENT HAPPENED YESTERDAY. VEHICLE DID RESTART AFTER A FEW ATTEMPTS. VEHICLE RECALL R09 WAS ALLEGEDLY ADDRESSED BY ROUTE 46 DODGE IN NJ IN 2015.

• 12/27/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF VEHICLE ALONG WITH A SMOKE ODOR. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROADWAY AND TURN THE IGNITION OFF BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE ALTERNATOR NEED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,600.

• 12/27/2014· SERVICE BRAKES

  RECEIVED RECALL P14 / NHTSA 14V-154. TOOK VEHICLE IN AND WAS ADVISED NEEDED TO ORDER PART. PART HAS NOT ARRIVED AND DEALER DOES NOT HAVE AN EXPECTED DELIVERY DATE. THEY ONLY CAN ADVISE TO CONTINUE TO CALL. AND CHRYSLER CONTINUES TO SEND ME THE NOTICE (3RD NOTICE) TELLING ME THAT I SHOULD GO TO TO THE DEALER FOR REPAIR. *TR

• 12/27/2014· ELECTRICAL SYSTEM

  VEHICLE WILL JUST TURN OVER AND NOT START. TIPM IS WHAT DODGE SAYS BUT THEY CAN'T FIX IT. *TR

• 12/26/2019· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO CLASSIC DODGE OF ARLINGTON (1333 EAST INTERSTATE 20, ARLINGTON, TX), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

• 12/25/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  This family car had recall back in august fuel module for powertrain check engine light got it fix and few days later check engine turn on and has turned off since car slows down on freeway wont pick up speed and stall on me twice already with kids in car was going 65 and all sudden slow down wiuldnt pick up acceleration and turn off has run good since still having issues dealership says noting wrong with it

• 12/23/2021· ENGINE

  My check engine light came on for my engine oil filter housing ! I had it repaired a total of 4 times already ! This recent time it put my vehicle into limp mode while doing 65 mph on the highway I had loss all power to my car ! Now even after repair my check engine still comes on with code and sends my car into limp mode until my PCM gets reflashed

• 12/23/2014· POWER TRAIN

  I CURRENTLY PURCHASED A 2012 DODGE DURANGO WITH THE V-6 ENGINE. I NOTICED A SIMILAR ISSUE WHEN STARTING OUT, AT ABOUT 22 MPH TO 27MPH IT FEELS LIKE THERE IS A POWER DROP-OFF IF ACCELERATING NORMAL. IF YOU ACCELERATE FASTER THE DROP-OFF IS NOT PRESENT BUT A SPEEDING TICKET MAYBE COMING. CURRENT MILEAGE 36,275. *TR

• 12/23/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/22/2015· STEERING

  MY 2012 DODGE DURANGO HAS LOST STEERING POWER 4 TIMES SINCE I PURCHASED IT NEW. THE FIRST 3 TIMES THE REPAIR WAS PERFORMED UNDER WARRANTY BY LARRY H MILLER DODGE, 4220 E 22ND STREET, TUCSON, AZ. 85711, (520) 745-1000. IN THESE CASES, THE DEALER CLAIMED A HOSE HAD COME OFF AND THEY CONNECTED IT BACK ON. DOCUMENTATION ON THESE REPAIRS AVAILABLE IS UPON REQUEST. THE ISSUE WAS REPORTED TO CHRYSLER-DODGE CONSUMER AFFAIRS DEPT. AND WAS ASSIGNED CASE NO. 24966049. MY VEHICLE LOST STEERING POWER FOR THE FOURTH TIME ON DECEMBER 21, 2015. IT LEFT A HUGE PUDDLE OF FLUID ON THE PAVEMENT AND THE POWER STEERING CONTAINER IS EMPTY. EVERY TIME THIS HAS HAPPENED, WE HAVE BEEN LUCKY TO AVOID AN ACCIDENT. HOWEVER, WE HAVE BECOME AFRAID OF DRIVING THE VEHICLE. THE CAR IS NOW PERMANENTLY PARKED WITH NO POWER STEERING. I BELIEVE THERE IS A DESIGN OR MANUFACTURING DEFECT WITH THE HOSE THAT KEEPS COMING OFF. PUTTING IT BACK ON IS NOT AN ACCEPTABLE FORM OF REPAIR. IT DOES NOT SOLVE THE PROBLEM AND IT ENDANGERS OUR LIFE.

• 12/22/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT MENTIONED THAT THE BATTERY WOULD HAVE TO CONSTANTLY BE RECHARGED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO A DEALER, WHO DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 02/09/15*LJ

• 12/21/2016· STEERING,ENGINE

  I HAD JUST EXITED AN UPHILL RAMP AFTER COMING OFF THE HIGHWAY FROM ABOUT 65 MPH TO 35 MPH. AFTER ENTERING THE RAMP I HAD TO STOP AT A RED LIGHT. WHEN IT WAS TIME TO TURN RIGHT, THE GAS WOULD NOT ACCELERATE THE CAR AND THE STEERING WHEEL HAD LOCKED UP. I HAD TO RESTART THE VEHICLE IN ORDER TO PROCEED WITH MY ROUTE. THIS IS THE SIXTH TIME THAT THIS HAS OCCURRED WHILE THE VEHICLE HAS BEEN EITHER IN MOTION OR TURNED ON IN THE PROCESS OF DRIVING. *TR

• 12/21/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

  BRAND NEW VEHICLE LEASE. AT DEALERSHIP WHEN VEHICLE WAS PUT IN GEAR ENGINE STALLED 4 TIMES. SALESMAN ENTERED VEHICLE AND ACCELERATED ENGINE THEN PUT IN GEAR AND VEHICLE CONTINUED TO RUN AND STATED VEHICLE WAS OK. ABOUT 30 MILES AWAY WHEN COMING TO A STOP BECAUSE OF TRAFFIC VEHICLE STALLED IN THE MIDDLE OF A BUSY 50MPH INTERSECTION AND WAS ALMOST STRUCK BY A ONCOMING TRACTOR TRAILER. AFTER LOCKING UP HIS BRAKES AN ACCIDENT WAS JUST BARELY AVOIDED. IT TOOK 4 TRIES TO GET THE DURANGO TO MOVE AGAIN WITHOUT SHUTTING OFF. VEHICLE IS AT THE DEALER NOW AND THEY DO NOT KNOW AS OF YET WHAT THE PROBLEM IS AND REFUSE TO GIVE ME A DIFFERENT VEHICLE. MY FAMILY COULD HAVE BEEN KILLED. *TR

• 12/20/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND ON, AND THE WARNING INDICATOR TURNED OFF. THE CONTACT STATED THAT THE WARNING INDICATOR ILLUMINATED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 157,000. *LN*JB

• 12/19/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  MY DURANGO HAS HAD MANY PROBLEMS WHEN TRYING TO START IT SINCE I INITIALLY PURCHASED THE VEHICLE. I HAVE TAKEN IT INTO THE DEALERSHIP ABOUT 7 TIMES TRYING TO FIGURE OUT WHY IT WON'T START ON MANY OCCASIONS. I WILL ALSO START AND THEN SHUT DOWN IMMEDIATELY. IT IS NO LONGER UNDER WARRANTY AND EVEN AFTER GETTING THE R09 FUEL PUMP RELAY FIX I STILL HAVE THE EXACT SAME PROBLEM. AFTER DOING COUNTLESS HOURS OF RESEARCH IT APPEARS IT IS THE ACTUAL TIPM THAT HAS GONE BAD AND WILL COST ME AROUND 1500$ IT IS A DISGRACE THAT DODGE WILL NOT JUST RECALL THE BAD TIPM. THERE ARE THOUSANDS OF PEOPLE ONLINE WITH THE EXACT SAME PROBLEM AS ME AND I WOULD REALLY APPRECIATE IT IF YOU ALL WILL LOOK INTO THIS MORE CONSIDERING HOW DANGEROUS IT IS ESPECIALLY IF DRIVING ON A HIGHWAY AND YOUR VEHICLE JUST SHUTS DOWN FOR NO APPARENT REASON WHICH IS ONE OF THE SYMPTOMS OF THIS BAD TIPM. THANK YOU

• 12/18/2024· ENGINE,FUEL/PROPULSION SYSTEM

  My vehicle has had recalls performed multiple times since 1st purchased in 2012. The issue was vehicle stalling. At 1st Chrysler / Dodge addressed it as issues upon start up where the vehicle sounded as though it was skipping when hitting the ignition button. They attempted to remedy this with multiple fuel pump relay recalls. They attempted to do internal which did not work. They then went external which also did not work. Nothing was ever formerly recognized as a suitable resolution, so any of us dealing with this were just forgotten. Well I still have this vehicle and it has gotten worse to the point the vehicle will randomly stall while in motion as it did the other day and on multiple other occasions. Under braking conditions the vehicle stalls where everything on the dash appears normal electronically, there is just no power and the steering locks up. I have addressed this multiple times with Dodge customer service as well as my local dealership. The dealership does not want to attempt any repairs because they want to be paid and the manufacturer is not entertaining it. I am aware the vehicle is out of warranty but I am not paying for something the manufacturer has known about since first purchased. There has been no further actions by the manufacturer to address this. They have moved on to newer existing Durango models.

• 12/18/2021· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.

• 12/17/2018· ENGINE,FUEL/PROPULSION SYSTEM

  I PARKED MY CAR AT HOME. IN THE MORNING WHEN I PRESSED THE START SWITCH TO START THE CAR CRANK, AND IT DOES NOT START. I WAIT A MINUTE PRESS THE START SWITCH AGAIN AND THE CAR KEEPS CRANKING NO STOPPING UNTIL I MOVE MY GEAR FROM PARK TO REVERSE. I REMOVE THE SWITCH AND I ADD MY CAR KEY AND TRY AGAIN WITH CAR KEY. AFTER 3 TIMES THE CAR STARTS. I KNOW THERE'S A RECALL OR LAWSUIT FOR THIS ISSUE. I WANT MY CAR FIXED WITH NO COST FOR ME. I MAINTAIN MY CAR IN GOOD SHAPE AND URGE TO GET THIS DONE. THIS STARTED THIS WEEK 12/17/18

• 12/17/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE VEHICLE TOWED TO A PRIVATE MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

• 12/16/2017· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  T38 RECALL: I'VE TAKEN MY VEHICLE INTO PRESTIGE CHRYSLER DODGE, LAS VEGAS ON THREE SEPARATE OCCASIONS CONCERNED ABOUT LOSS OF POWER AND STALLING WHILE TURNING AND HAVE BEEN INFORMED THAT NO PARTS ARE AVAILABLE TO FIX THE PROBLEM FOR THE T38 RECALL. YESTERDAY I WAS ALMOST REAR-ENDED BECAUSE MY VEHICLE LOST POWER DURING A TURN OFF THE INTERSTATE. THEY HAVE HOWEVER, CHARGED ME FOR OTHER ISSUES LIKE AN OIL PRESSURE SENSOR (SEE ATTACHED) THAT HAS NOT FIXED MY LOSS OF POWER. I CALLED FCA RECALL AND THEY HAVE SENT ME TO AN ALTERNATIVE DEALERSHIP FOR A REPLACEMENT ALTERNATOR. PRESTIGE CHRYSLER DODGE OF LAS VEGAS IS REFUSING TO FIX KNOWN SAFETY ISSUES AND ADVISED ME THAT THEY HAD TESTED MY ALTERNATOR AND KNEW IT WAS FAULTY, YET COULD NOT REPAIR IT WITHOUT THE RECALL PARTS. THEIR DEALERSHIP IS PLACING PEOPLE'S LIVES AT RISK BECAUSE THEY DO NOT WANT TO DO THE TEMPORARY FIX AND THEN HAVE TO COMPLETE THE RECALL AGAIN WHEN THE REPLACEMENT ALTERNATORS ARE ISSUED. THIS IS UNETHICAL, IRRESPONSIBLE, AND NEGLIGENT. THE RECALL WAS ISSUED IN JULY--THEY HAVE HAD MY DURANGO 3 TIMES, KNOWN ABOUT THE STALL AND REFUSED TO ASSIST ME. I ALSO HAVE AN EXTENDED WARRANTY AND ASKED TO HAVE THE ALTERNATOR REPLACED WITH THAT--THEY REFUSED AGAIN SAYING THE WARRANTY WOULDN'T TOUCH A KNOWN DEFECT. PLEASE TAKE ACTION BEFORE THIS DEALERSHIP PLACES ANOTHER FAMILY IN DANGER FOR REFUSING TO COMPLY WITH NHTSA SAFETY REGULATIONS.

• 12/13/2019· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

• 12/13/2014· ENGINE

  WHEN TRYING TO START THE VEHICLE USING THE PUSHBUTTON, THE VEHICLE WILL START TRYING TO TURN OVER BUT NEVER START. ON SOME OCCASIONS WHEN VEHICLE IS TRYING TO TURN OVER, THE VEHICLE WILL START SHAKING VIOLENTLY LIKE THE ENGINE IS ABOUT TO COME OFF. I HAVE CAUGHT THE WHOLE SCENARIO ON VIDEO. IT WAS EVERY NOW AND THEN IN THE BEGINNING, BUT HAPPENING MORE AND MORE AS IT GOES ON. HOPEFULLY THERE WILL BE A RECALL TO FIX THIS PROBLEM SOON. *TR

• 12/12/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  THIS IS THE 3RD TIME IN THE PAST 3 MONTHS I'VE BEEN TAKING THIS VEHICLE TO SERVICE FOR DIFFERENT SERVICE ISSUES. THE MOST RECENT ONE IS THE DASH AND WHIPERS STARTED GOING CRAZY, A SUDDEN SMELL OF BURNT WIRES/ELECTRIC BURN. THE VEHICLE SHUT DOWN WHILE IN MOTION LOCKING THE STEERING WHEEL AND THE GEAR SHIFTER DIDN'T WANT TO ENGAGE. I TRIED STARTING THE VEHICLE BUT IT WOULDN'T START. THE VEHICLE IS NOT COMUNICATING WITH THE STARTING KEY. THE VEHICLE GOT TOWED TO THE DEELSRSHIP AND AFTER TWO DAYS THEY CALLED ME BACK SAYING THAT THE VEHICLE IS NOT COMUNICATING WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) THEREFOR THE CAN'T MAKE A DIAGNOSIS. THEY WILL HAVE TO CHECK EACH WIRE ONE BY ONE ABD THAT CHECK UP IS GOING TO COST 4 HOURS OF WORK AT A COST OF APPROXIMATELY $400 BEFORE THEY CAN RUN A DIAGNOSIS.

• 12/12/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE BATTERY WAS REPLACED, BUT THE POWER CONTINUED TO DRAIN AND CAUSED THE VEHICLE TO LOSE POWER WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS NOT REGULATING PROPERLY AND CAUSED THE FUEL PUMP TO REMAIN ACTIVATED, WHICH DRAINED THE POWER. THE MANUFACTURER AND THE LOCAL DEALER WERE TO BE CONTACTED IN ORDER TO DETERMINE THE REMEDY FOR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 12/11/2018· POWER TRAIN

  I FILED A COMPLAINT RECENTLY ABOUT MY VEHICLE STATING I THOUGHT THERE WAS A PROBLEM WITH MY TRANSMISSION SOLENOID BUT I TOOK IT TO A TRANSMISSION REPAIR SHOP TODAY AND WAS TOLD MY TRANSMISSION WAS FAILING. I'M FILING THIS COMPLETE CAUSE I BELIEVE THIS ISN'T SOMETHING THAT JUST HAPPENS OUT OF THE BLUE. I TAKE MY CAR IN FOR REGULAR CHECK UPS AND INSPECTIONS AND HAVE ALWAYS FIXED ANYTHING THAT WAS WRONG WITH IT. MY CAR IS STUCK IN GEAR 4 AND IT'S AN AUTOMATIC AND THIS IS A SUDDEN MISHAP THAT HAS ME WONDERING WHY THIS WOULD HAPPEN WITHOUT WARNING OR HAVE BEEN TOLD ABOUT THIS PROBLEM PRIOR TO IT HAPPENING.

• 12/11/2017· ENGINE

  RECALL T36/NHTSA 17V-435 FCA STILL HAS STATUS AS PARTS NOT AVAILABLE AFTER ALMOST 6 MONTHS.

• 12/11/2017· STEERING

  LEAKING POWER STEERING FLUID IDENTIFIED DURING OIL CHANGE. ONLY 65000 MILE ON THE VEHICLE.

• 12/10/2019· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20-30 MPH AND DECELERATING TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO TOMBALL DODGE CHRYSLER JEEP RAM (23777 TX-249, TOMBALL, TX 77375, (281) 374-4859) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM), BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

• 12/10/2018· POWER TRAIN

  WHILE DRIVING MY 2012 DODGE DURANGO I NOTICED MY GEAR WOULD SHIFT TO MANUAL IN THE 4TH GEAR WITHOUT ME HAVING TO MOVE THE GEAR STICK. I DID SOME RESEARCH AND FOUND THAT THIS WAS COMMON IN A LOT OF DODGE/JEEP/CHRYSLER VECHILES. I TAKE MY CARE IN FOR REGULAR INSPECTIONS AND MAKE SURE MY CAR IS RUNNING. I THINK THIS IS A MANUFACTURING MISHAP AND NEEDS TO BE ADDRESSED. I WAS TOLD IT WAS MY TRANSMISSION CYCLOID.

• 12/10/2014· ELECTRICAL SYSTEM,SERVICE BRAKES

  I HAVE BEEN WAITING FIVE MONTHS FOR PARTS FOR DODGE MANUFACUTRER P14 RECALL. I HAD TO WAIT SIX MONTHS FOR THE REPLACEMENT OF ONE SHOCK ASORBER. DODGE RESPONCE WAS A "NEW PARTS HOLD" I CALLED MY LOCAL DODGE DEALER (NYLE MAXWELL TAYLOR, TX) REGARDING THE P14 RECALL. I WAS TOLD I WAS #26 IN LINE TO RECIEVE THE PROPER REPAIR. SO I AM LEFT TO BELIEVE THAT IT TAKES DODGE SIX MONTHS TO A YEAR TO FINALLY ADDRESS SAFETY RECALLS. IN THE MEANTIME I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE A POTENTIAL ACCIDENT/SAFETY HAZARD. MOST RECENT RECALL IS P36. I GUESS MY VEHICLE HAS TO CATCH FIRE BEFORE THIS RECALL IS ADDRESSED. *TR

• 12/08/2020· AIR BAGSCrash

  ON NOV 28 2020 I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN MY 2012 DODGE DURANGO. I WAS TRAVELING ABOUT 45 MPH ON A DRY 2 WAY ROAD, WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME AND I WAS UNABLE TO AVOID A COLLISION. THE ACCIDENT WAS BAD ENOUGH TO FLIP THE OTHER VEHICLE AND CAUSE THEIR AIRBAGS TO DEPLOY BUT THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THIS CAUSED ME AND MY PASSENGER TO HAVE NO PROTECTION, OTHER THAN THE SAFETY RESTRAINTS. BOTH HAVE SUFFERED HEAD, NECK AND BACK INJURIES. IN THIS ACCIDENT DUE TO THE AMOUNT OF FRONT END DAMAGE, THE AIRBAGS SHOULD HAVE DEPLOYED. NOT SURE IF THERE WAS A FAULTY SENSOR OR IF MY VEHICLE SHOULD HAVE BEEN APART OF THE AIR BAG RECALL LIST, LIKE MY 2 OTHERS. BUT LIVES WERE AT STAKE AND COULD HAVE BEEN LOST. *TR

• 12/08/2016· STEERING,VEHICLE SPEED CONTROL

  MY SON AND I WERE DRIVING TO A FRIEND'S HOME. WE STOPPED AT A RED LIGHT AND THE AIR IN THE CAR BECAME WARM. WHEN I TRIED TO PUSH THE GAS PEDAL, NOTHING HAPPENED. THE STEERING WHEEL ALSO LOCKED UP. WE TURNED ON THE EMERGENCY LIGHTS AND RESTARTED THE CAR. THE CAR CONTINUED NORMALLY. *TR

• 12/08/2016· STEERING,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  I WAS TAKING MY SON TO TUTORIALS. I TURNED RIGHT AND THE STEERING WHEEL LOCKED UP. TO KEEP FROM HAVING AN ACCIDENT, I HAD TO SLOWLY VEER TO THE LEFT UPON THE MEDIAN. I TURNED ON THE EMERGENCY LIGHTS. THE RADIO WAS STILL PLAYING, BUT THE CAR HAD SIMPLY STOPPED MOVING. I PRESSED THE ENGINE BUTTON TO TURN THE VEHICLE OFF. THEN I PRESSED IT AGAIN TO RESTART IT. IT STARTED WITH NO PROBLEMS AND I CONTINUED TO TAKE MY SON TO TUTORIALS. *TR

• 12/08/2016· STEERING,VEHICLE SPEED CONTROL

  WE WERE DRIVING ABOUT 65 MPH AN WERE APPROACHING A MAJOR HIGHWAY INTERSECTION. THE AIR IN THE CAR BEGAN TO GET WARM AND THE STEERING WHEEL LOCKED UP. WE WERE BLESSED TO BE NEAR A SHOULDER WHERE WE COULD PULL OVER. I TURNED ON THE EMERGENCY LIGHTS AND WE PULLED OVER TO THE RIGHT SIDE OF THE FREEWAY. WE TURNED THE VEHICLE OFF, WAITED A MOMENT AND THEN TURNED IT BACK ON. THE ENGINE SHOOK WHEN THE VEHICLE RESTARTED. WE WERE ABLE TO DRIVE HOME WITHOUT ANY ADDITIONAL STOPPING. *TR

• 12/08/2016· STEERING,VEHICLE SPEED CONTROL

  I WAS TAKING MY CHILDREN TO SCHOOL. I HAD JUST EXITED THE FREEWAY AND SLOWED DOWN TO ABOUT 25 MPH. AS I SLOWED DOWN THE STEERING WHEEL LOCKED UP. THERE WAS NO WHERE TO VEER OFF IN THIS SITUATION BECAUSE WE WERE IN THE FARTHEST LEFT LANE THAT HAD TO TURN BENEATH THE UNDERPASS. BECAUSE WE WERE AT A STOP LIGHT, I WAS ABLE TO TURN THE EMERGENCY LIGHTS ON, TURN THE VEHICLE OFF AND TURN IT BACK ON. THE CAR SHOOK A LITTLE AND WE CONTINUED TO SCHOOL.

• 12/08/2016· STEERING,VEHICLE SPEED CONTROL

  I WAS TAKING MY CHILDREN TO SCHOOL. WE WERE IN MORNING TRAFFIC ON A MAJOR HIGHWAY GOING NORTH. WE WERE IN THE SECOND FARTHEST LEFT LANE. I WAS DRIVING ABOUT 65 MPH WHEN THE CAR SUDDENLY BEGAN TO SLOW DOWN ON ITS OWN. THE STEERING WHEEL LOCKED UP. THIS TIME WE WERE IN A BULK OF TRAFFIC AND AN 18 WHEELER WAS BEHIND US. I TURNED ON OUR EMERGENCY LIGHTS, LOOKED TO THE LEFT AND HAD TO STICK MY LEFT ARM OUT THE WINDOW TO SIGNAL TO THE OTHER CARS BEHIND US TO LET US OVER TO THE LEFT SHOULDER. I WAS ABLE TO GUIDE THE VEHICLE TO THE LEFT SHOULDER. THE RADIO WAS STILL PLAYING. I TURNED THE CAR OFF, SAT FOR A MOMENT TO CALM DOWN AND CALLED MY HUSBAND. I THEN RESTARTED THE CAR AND CONTINUED TAKING MY CHILDREN TO SCHOOL. *TR

• 12/07/2017· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 5 TO 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (MCHUGH CHRYSLER DODGE JEEP RAM FIAT, 3420 MAPLE AVE, ZANESVILLE, OH 43701) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 153,000.

• 12/05/2019· UNKNOWN OR OTHER

  MY WIFE AND SON WAS SITTING IN OUR 2012 DODGE DURANGO CITADEL IN A PARKING LOT WAITING ON MY DAUGHTER WHEN THE HEADREST MADE A LOUD NOISE AND ACTIVATED WITH NO WARNING. LUCKY IT DID NOT HIT THEM. IT'S COULD HAVE BEEN A VERY DANGEROUS SITUATION IF IT HAD HIT MY WIFE WHILE DRIVING. I HAVE REMOVED THE HEADREST FROM THE VEHICLE.

• 12/05/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. SCHUMACHER CHRYSLER DODGE (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/05/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT EXPERIENCED THE FAILURE BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.