2012 Chrysler Town AND Country

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2019· ENGINE

  AFTER RECEIVING MULTIPLE CHECK ENGINE NOTIFICATIONS FOR "ENGINE MISFIRE", THE DEALERSHIP DETERMINED THAT ALL THE LIFTERS NEEDED TO BE REPLACED. WE HAD THE WORK DONE, AND 1 YEAR LATER THE SAME CODES HAVE RETURNED.

• 12/29/2022· ELECTRICAL SYSTEMFire

  The contact owns a 2012 Chrysler Town and Country. The contact stated while driving 45-60 MPH, the rear passenger side sliding door started smoking and caught on fire. There was an unknown warning light illuminated. The contact immediately veered to the side of the road and assisted his four children out of the vehicle. The contact stated that the vehicle burned significantly down to the metal frame. The contact was able to extinguish the fire with the assistance of the fire department. The contact was unsure whether a fire department report was filed. The contact stated that two of his children were occupying the second-row seats while the other two were occupying the third-row seats. The contact stated that his son, who was sitting close to the rear passenger sliding door, sustained soot on his face. The contact sustained a sore throat, cough, chest pain, and breathing issues. Both the contact nor his son did not seek medical assistance. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

• 12/27/2024· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  My car would randomly shut down while I am driving leaving me with no power steering. I took it to my mechanic who discovered it was a faulty ignition switch module and recommended I take it to a dealership. If I touch the key fob on my car or hit a bump while it is running, the car will shut down. No power steering. There are multiple recalls for faulty ignition switch modules but not on my particular vehicle (recall L25 is one of many I have discovered). I have been carefully driving the vehicle because I don't have $1500 to repair. Dealership will fix it at my expense because there is no recall on my particular vehicle.

• 12/26/2025· FUEL/PROPULSION SYSTEM

  Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving

• 12/25/2013· SERVICE BRAKES

  THE BRAKE LIGHTS ON THE DRIVERS SIDE FAILED. THESE LIGHTS ARE LED LIGHTS AND MEANT TO LAST THE LIFE OF THE VEHICLE. THEY CANNOT BE CHANGED LIKE A STANDARD BRAKE LIGHT. THIS IS A SAFETY HAZARD WHEN STOPPING OR DRIVING AT NIGHT. *TR

• 12/24/2019· ELECTRICAL SYSTEM

  I REPORTED A STRANGE SOUND TO MY TRUSTED MECHANIC, AND HIS TECH QUICKLY AFFIRMED THAT THE FUEL PUMP WAS STILL OPERATING EVEN WITH THE VEHICLE TURNED OFF AND KEYS REMOVED FROM THE IGNITION. THEY TOLD ME WITHOUT SKIPPING A BEAT THAT THIS WAS A TIPM MALFUNCTION. THEY WERE CONFIDENT THAT THIS WAS A COMMON PROBLEM AND THAT CERTAINLY THERE WOULD BE A RECALL THROUGH THE DEALER. HOWEVER, THERE HAS NOT BEEN A RECALL ISSUED FOR THIS PROBLEM ON THIS MAKE, MODEL, OR YEAR OF THIS VEHICLE. I HAVE READ AROUND THE WEB, AND IT DOES INDEED SOUND LIKE A COMMON PROBLEM CHRYSLER TOWN AND COUNTRY MINIVANS MADE BETWEEN 2011 AND 2013 (MINE'S A '12). IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE WHO, IN GOOD FAITH, TRUSTED THE CHRYSLER BRAND. IT ALSO SEEMS LIKE THIS PROBLEM CARRIES WITH IT VERY SIGNIFICANT RISK OF DANGEROUS MALFUNCTIONS: VEHICLE STALLING AT HIGH SPEEDS, VEHICLE FIRE, OTHER DAMAGE TO VEHICLE THAT COULD BE AVOIDED IF THE TIPM WERE REPLACED. CHRYSLER, DO THE RIGHT THING: IN GOOD FAITH, PROTECT YOUR CUSTOMERS. IT WILL BE FAR CHEAPER FOR YOU TO ISSUE A RECALL ON THE FRONT END THAN TO RISK DEALING WITH A CLASS ACTION SUIT THAT ARISES AS A RESULT OF CUSTOMERS SUFFERING INJURY OR, GOD FORBID, DEATH BECAUSE YOU DIDN'T TAKE CARE OF BUSINESS. IN THE LONG RUN, YOUR BOTTOM LINE WILL BE HEALTHIER IF YOU STAY OUT OF THE TRAGEDY SEGMENT OF THE NATIONAL NEWS (THINK TAKATA AIRBAGS AND TOYOTA BRAKES).

• 12/23/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT DID NOT EXPERIENCE A FAILURE.

• 12/22/2020· FUEL/PROPULSION SYSTEM

  THE VEHICLE DOES NOT CONSISTENTLY START AND HAS A CHANCE OF FAILURE WHEN IN OPERATION. I HAVE THE VEHICLE IN A SHOP AND IT HAS BEEN DIAGNOSED AS A FUEL PUMP RELAY THAT IS NOT CONSISTENTLY RECEIVING POWER. THIS HAS BEEN A WELL KNOWN ISSUE WITHIN THE TIPM SYSTEM BUT NO RECALLS ARE OPEN ON THIS SPECIFIC VEHICLE.

• 12/22/2017· ENGINE

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE NOISE GREW PROGRESSIVELY WORST OVER A SEVEN-DAY PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NOISE WAS ATTRIBUTABLE TO CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. GLENDALE CHRYSLER JEEP DODGE RAM LOCATED AT: 10070 MANCHESTER RD, ST. LOUIS, MO 63122, (314) 965-5100, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 12/20/2021· AIR BAGSCrash

  The contact owns a 2012 Chrysler Town and Country. The contact stated while driving approximately 25 mph when the contact crashed into another vehicle which resulted in none of the air bags deploying. The contact sustained injuries to the knee and head injuries, the contact's daughter which was sitting in the passenger seat sustained a headache, and the contact's son which was seated in the rear driver's side seat sustained a headache and sought medical treatment. A police report was taken and the vehicle was towed to the contact's residence and was towed again to an insurance mechanic. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 80,901.

• 12/20/2019· ELECTRICAL SYSTEM,AIR BAGS

  REPLACED ALTERNATOR TWO TIMES WITHIN A YEAR AND NOW NEED A THIRD. STARTED JUNE 2018 WHILE AWAY ON A TRIP, ALL LIGHTS ON DASHBOARD LIGHT UP WITH NO WARNING SIGNS. EVERYTHING FAILED., BRAKES BARELY WORKED TO STOP, NO POWER STEERING, WINDOWS WOULD NOT GO UP/DOWN, NO AIR, NO FLASHES....ETC. THE SECOND TIME JULY 2019, BATTERY LIGHT COMES ON, THEN GOES OFF. A DAY LATER HAD THE BATTERY REPLACED. ALTHOUGH THE BATTERY TESTED WELL ACCORDING TO THE COMPANY, THEY PLACEMENT DUE BEING UNDER WARRANTY. THE FOLLOWING WEEK, AGAIN THE BATTERY LIGHT COMES ON DURING HIGHWAY SPEED AND CAR BEGINS THE SAME ISSUES AS BEFORE. CAR WAS TOWED TO DEALERSHIP. DEALERSHIP STATES IT'S THE ALTERNATOR ONCE AGAIN. HERE WE ARE DECEMBER 2019 WITH THE SAME ISSUES....NOT TO MENTION THE PASSENGER AIRBAG LIGHT NEVER GOES OFF AS THE DEALER STATES IT'S NOTHING.

• 12/20/2018· EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

  MY CAR WAS WORKING FINE BEFORE THE THE INCIDENT THAT I HAD WAS IN THE FAMILY DOLLAR I WAS AS DOING SOME SHOPPING WHEN I WAS DONE I WENT TO MY CAR I PUT THE KEY IN THE IGNITION ON AND I TURN THE CAR THERE WAS NO SOUND OR ANY POWER SO I CALL THE TOWING COMPANY TO TAKE THE CAR TO MY HOUSE WHEN I REACH MY HOUSE AND CALL A FRIEND THAT HE IS A MECHANIC TO CHECK ON MY CAR AND HE TOLD ME THAT THE BATTERY OF THE CAR WAS DRAIN SO I TOOK THE BATTERY OUT AND TOOK IT TO CLOSES AUTOZONE HWY 27 HAINES CITY FL I TOOK MY OLD BATTERY TO THE AUTOZONE BUT THE NEW BATTERY WAS GOING TO COST ME ROUND 230 DOLLARS I HAD NO OTHER CHOICE THAT TO BUY IT THEN I WENT BACK HOME MY FRIEND THE MECHANIC PUT THE NEW BATTERY IN DROVE THE CAR TO THE SAME AUTOZONE THE SAME DAY TO DO A QUICK CHECK UP ON THE ALTERNATOR SO THEY DID THE CHECK UP AND THE ALTERNATOR WAS GOING BAD ALSO SO I BOUGHT A NEW ALTERNATOR THAT COST ME 170 DOLLARS HAVING THIS PROBLEM WITH ALMOST A BRAND NEW CAR IT GOT ME UPSET I NEVER WENT TO THE DEALER TO COMPLAIN SO 2 WEEKS PASS COMING OUT FROM MY HOUSE I TURN THE IGNITION AND THE CAR DIDN'T WANNA START SO I ASK ONE OF MY NEIGHBORS TO DO A QUICK BATTERY JUMP WHEN SO I TOOK MY CAR TO THE AUTOZONE SINCE I HAVE WARRANTY ON THE 2 ITEMS THEY HAVE ME NEW ALTERNATOR AND BATTERY AGAIN I TOOK IT TO THE MECHANIC AND MORE MONEY TO SPEND ALSO THE MECHANIC TOLD ME THAT IT MIGHT HAVE SOME ELECTRICAL ISSUES INSIDE THE CAR SO THE MECHANIC REPLACE AGAIN THE ALTERNATOR AND BATTERY NOW THE CAR IS RUNNING GOOD FOR NOW A WEEK PASS AND LEAVING HOME WENT INTO MY CAR TRY TO START MY CAR AND IT TOOK A WHILE TO START IT SOUND IT LIKE A CHOKE IT TOOK ME ALMOST 5 TIMES BEFORE THE CAR STARTS SO I TOOK THE CAR TO THE MECHANIC AND THE MECHANIC TOLD ME THAT THE FUEL PUMP IS GOING BAD AND IT NEEDED TO BE REPLACE I SPEND ALMOST 400 FOR 2 THINGS NOW I GOT TO SPEND MORE MONEY FOR A FUEL PUMP THIS IS NONSENSE.

• 12/18/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/16/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/15/2014· ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE PARKED, THE SLIDING DOORS INDEPENDENTLY OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

• 12/14/2018· ELECTRICAL SYSTEM,BACK OVER PREVENTION

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.*JB

• 12/13/2016· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  WE RECENTLY PURCHASED OUR SECOND TOWN AND COUNTRY AFTER HAVING REALLY LIKING OUR FIRST VAN. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A YEAR OR SO INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE AND SAID THAT IT NEEDED SERVICE. IT STARTED HAPPENING WHEN THE SNOW STARTED FLYING HERE IN MICHIGAN. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS WITH AN OCCASIONAL BEEPING SOUND. FROM OTHER POSTS AND RESEARCH I HAVE READ THIS SEEMS TO BE A COMMON ISSUE WITH WATER GETTING INTO THESE SENSORS AND SHORTING THEM OUT. WHY THESE SENSORS WEREN'T MADE MORE WEATHER PROOF IS BEYOND ME. SINCE THIS IS AN ADD ON TO MAKE DRIVING SAFER I THINK CHRYSLER SHOULD STEP UP, BE HELD ACCOUNTABLE AND RECALL THESE VERY EXPENSIVE SAFETY MODULES. TO HAVE JUST ONE OF THE TWO SENSORS REPLACED BY A DEALER IS $1200. *TR

• 12/12/2024· ELECTRICAL SYSTEM

  The contact owns a 2012 Chrysler Town & Country. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

• 12/12/2016· AIR BAGS

  THE AIR BAG LIGHT STAYS ON ALL THE TIME WHEN BEING DRIVEN. THE CHRYSLER PARTS PERSON SAYS THE PROBLEM IS A DEFECTIVE CLOCK-SPRING WHICH RENDERS THE AIR BAG INOPERABLE. WITH A FORMER TOWN & COUNTRY I OWNED THEY REPLACED THE CLOCK-SPRING AS A SAFETY RECALL EVEN AFTER 80K MI. NOW THOUGH THEY TELL ME THE DEFECTIVE CLOCK- SPRING IS NOT THEIR PROBLEM BUT MINE EVEN THOUGH THE AIR BAG WILL NOT FUNCTION BECAUSE OF IT. THE CAR CURRENTLY HAS 60K MI. ON IT BUT THE PROBLEM BEGAN WAY BEFORE THIS.

• 12/11/2017· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  DEALER IDENTIFIED AS FAILED FUEL PUMP RELAY INTEGRATED IN TOTAL INTEGRATED POWER MODULE (TIPM) WHICH IS THE PROBLEM RECALLED IN R09/NHTSA 15V-115 THE 2012/2013 DURANGO AND GRAND CHEROKEE SERIES AND MADE BY SAME MANUFACTURER. THIS CAN CAUSE VEHICLE TO STALL WHILE DRIVING OR HAVE A NON START SITUATION AS POWER IS NOT PROPERLY DELIVERED TO THE FUEL PUMP DUE TO RELAY FAILURE. THIS FAILURE OCCURRED IN THE 2012 TOWN & COUNTRY MODEL WHICH IS NOT COVERED UNDER THE RECALL FOR THE SAME YEAR.

• 12/09/2014· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

• 12/08/2017· ELECTRICAL SYSTEM

  THE ENGINE HAS RANDOMLY SHUT-DOWN WHILE IN-OPERATION. ELECTRICAL COMPONENTS BLACK-OUT FOR A MOMENT WITHOUT SIGNIFICANT EVENT, THEN POWERS BACK ON. CONCERNS FOR SAFETY WHILE OPERATING THE VEHICLE AND ITS ABILITY TO BE CONTROLLED WHILE IN-MOTION.

• 12/07/2014· ELECTRICAL SYSTEM

  HAVING HAD THIS PROBLEM BEFORE AND BEING TOLD BY THE DEALERSHIP ,THEY COULD NOT FIND A PROBLEM, I THOUGHT MAYBE IT WAS THEY KEY FOB SO I PAID TO HAVE A NEW ONE MADE. THEN THE PROBLEM STILL CONTINUED AND PROGRESSED: NOW NOT ONLY WOULD THE CAR GO CRAZY WITH ALL LIGHTING AND POWER INSIDE TURNING OFF AND WIPERS GOING CRAZY, BUT NOW WHENEVER THE NEW KEY FOB WAS USED FROM THE OUTSIDE IT WOULD NOT UNLOCK THE DOORS BUT THE DASH WOULD LIGHT UP. THE UCONNECT ALSO STOOPED WORKING COMPLETELY! DEALER DIAGNOSED: KEY FAILING FAULT STORED FOR KEY IN SYSTEM THAT IS FAILING,1 56046708AE TRASNMTR-INTEGRATED KEY FOB ,CUT NEW KEY AND PROGRAM TO VEHICLE. 15 AMP FUSE BLOWN, CHECKED WIRING G AND FOUND LISTING FOR 20 AMP FUSE. REPLACED FUSE AND TEST OPERATION.(SINCE I NEVER REPLACED ANY FUSES, I DON'T EVEN KNOW WHERE THEY ARE. I HAVE TO ASSUME THE WRONG FUSE WAS PUT IN EITHER DURING MANUFACTURING OR BY A DEALERSHIP) NOTE: THIS DID NOT SOLVE THE PROBLEM VEHICLE WENT BACK YET AGAIN. SEE ADDITIONAL COMPLAINTS. *TR

• 12/07/2014· ELECTRICAL SYSTEM

  I JUST GOT THE VEHICLE BACK FROM HAVING REPAIRS AND THE UCONNECT DIDN'T WORK ALREADY. (WHICH THEY CLAIMED TO HAVE FIXED DIDN'T WORK AGAIN AFTER ONLY 20 MINUTES) I DROVE IT BACK AND LEFT IT FOR DIAGNOSIS. THEY DIAGNOSED :SOP SPECIAL PARTS ORDERED. AND I WAS TOLD NOT TO TURN ON DVD PLAYER UNTIL PARTS CAME IN. *TR

• 12/07/2014· ELECTRICAL SYSTEM

  KEY FOB STOPPED WORKING AND ALL WIPERS WENT OFF ON THEIR OWN AND WOULD NOT TURN OFF. THE ELECTRONIC VEHICLE MONITORING SYSTEM WENT OFF TOTALLY. ALL LIGHTS AND POWER(RADIO WINDOW CONTROLS ETC) INSIDE THE CAR TURNED OFF. THE HEADLIGHT WENT OFF. THEN FINE FOR ABOUT A WEEK K THE VEHICLE INTO THE DEALERSHIP AND THEY SAID: CHECKED GROUNDS TO CLUSTER. FUSES ARE WORKING PROPERLY,SO NO REPAIRS MADE AT THIS TIME. A DAY LATER ALL OF THE ABOVE HAPPENED AGAIN! THEN AGAIN AND AGAIN. ON AND OFF THIS WENT FOR A FEW DAYS, UNTIL I COULD GET IT BACK IN YET AGAIN TO GET LOOKED AT......NOTHING IS FIXED. *TR

• 12/07/2014· ELECTRICAL SYSTEM

  THE BLIND SPOT MONITORING SYSTEM WENT CRAZY. IT WENT ON, THE LIGHT TURNED ORANGE AND JUST STAYED ON AND BEEPED REPEATEDLY EVEN WHEN IN PARK. THE DEALERSHIP COULD NOT FIGURE OUT THE PROBLEM SO THEY SENT IT TO ANOTHER DEALERSHIP,ON 6/20/14 WHO DIAGNOSED: BOTH BLIND SPOT MONITORS SHORTED PART OF MIRRORS. IT WENT IN FOR REPAIRS: REPLACEMENT OF L/R INDICATOR SENSORS ON 7//7/14 . THIS WAS JUST THE BEGINNING OF THE PROBLEMS TO COME. *TR

• 12/06/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25-30 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTING ROD FAILURE IN THE LOWER ENGINE. THE CONTACT STATED THAT THE ENGINE WAS BEING REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT CONSUMER STATED ENGINE WAS REPLACED. *JB

• 12/06/2016· ELECTRICAL SYSTEM

  DEAR ALL, I WENT TO MIAMI LAKES AUTO MALL TO CLAIM FOR THE RECALL ON MY CAR AND THEY DENIED TO REPLACE IT. MY WIFE IS DRIVING THE CAR AND I AFRAID THAT SHE CAN BE IN DANGER BECAUSE THIS PROBLEM. I REALLY APPRECIATE TO HELP ME TO SOLVE THIS PROBLEM. THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. MY CAR IS RECOVERY THEFT WITH NO CRASH. *TR

• 12/05/2023· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle failed to start intermittently. The contact stated that the battery was replaced; however, the failure persisted. The contact stated while driving 40 MPH, the vehicle started jerking while the transmission was shifting between gears. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. Additionally, the contact stated that there was a burning odor coming from the vents while driving in hot weather. The check engine warning light was illuminated. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 189,000.

• 12/05/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

  It's the timp the big black box with all the fuses in it I have had so much problems with it it messed up the alternator and the battery and the doors and the fule pump now I have to get a new box and a fused pump because it won't start at all now it have quite on me while I was driving before it broke all the way down I don't know why they ain't a recall on it yet

• 12/03/2013· FUEL/PROPULSION SYSTEM

  I WORK AT A USED CAR DEALERSHIP WE HAVE HAD 3 TOWN AND COUNTRY MINIVANS WITH A 3.6 LITER ENGINE WHERE THE FUEL FEED LINE COMES OFF THE FUEL RAIL WE HAVE CKD WITH CHRYSLER AND NO RECALLS YET. *TR

• 12/03/2012· STRUCTURE,VISIBILITY/WIPER

  I RESERVED A 2012 TOWN AND COUNTRY IN AUGUST OF 2012,,, ( THEY SAID THAT WAY THE ONLY AUTO THAT THEY HAD ON THE LOT) FROM ENTERPRISE THAT HAD A DEFECT IN THE REAR WINDOW,,, I PICK UP THE CAR ON 9/24/2012 AND STOP FOR THE NIGHT IN GA,,, THAT NIGHT IT WENT DOWN TO 30 DEGREES.. I TURN ON THE REAR DEFROSTER AND THE WINDOW BLOW UP AS WE WERE HEADING NORTH ON I-75. THIS AUTO HAD A RECALL ON IT FOR THIS PROBLEM BY THE AUTO COMPANY BUT ENTERPRISE IS TRYING TO COLLECT,,,3 TO 4 EMAILS A DAY $312.00 IN TOP OF THE ~$500.00 I ALL READY PAID I BELIEVE THAT ENTERPRISE LEASES UNSAFE CARS TO SENIORS AND WHEN THEY ARE DAMAGE BECAUSE OF THE DEFECT ENTERPRISE CHARGES THEM AND GET MONEY FORM THE AUTO COMPANY ON TOP OF WHAT THEY CAN FORCE US SENIORS TO PAY>>>> *TR

• 12/02/2019· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START AND WOULD STALL WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO R & T MOTORS (9651 BISSONNET ST, HOUSTON, TX 77036, (713) 772-4505) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 99,000.

• 12/02/2016· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  RELATED TO RECALL # P25. PREVIOUSLY THE REAR WINDOW SWITCH WAS REPLACED AS PART OF P25. EXPERIENCING VERY SIMILAR ISSUE WITH DRIVER SIDE WINDOW CONTROL SWITCH AFTER A RAINY DAY WHERE A SMALL AMOUNT OF RAIN CAME INSIDE FROM GOING THROUGH DRIVETHROUGHS ETC. AFTER THAT AND SINCE, WINDOWS OPEN AND CLOSE RANDOMLY DURING DRIVING CAUSING A DISTRACTION AND ALLOWING SNOW/RAIN INSIDE. OFTEN THE WINDOWS JUST GET STUCK. AFFECTS 2 FRONT, 2 PASSENGER WINDOWS AND 2 SIDE MIRRORS. FROM INSPECTION IT APPEARS THAT CIRCUIT IS SHORTING AROUND CORROSION AND HAD SIGNIFICANT DISCOLORING OF BOARD, POSSIBLY GROUND LAYER. UPON REMOVING BOARD THAT IS IN CONTROL SWITCH HOUSING FOUND MOISTURE GETS TRAPPED ON BOARD BETWEEN RUBBER COVER AND CAUSES CORROSION AND FAILURE. COULD EVENTUALLY CAUSE MOTOR BURNOUT AND FIRE I SUPPOSE JUST LIKE REAR ONE. CAUSED WINDOW TO ROLL DOWN AND GET STUCK DURING SNOW STORM RECENTLY. NOW CAN'T GET THEM DOWN AT ALL. CONTACTED CHRYSLER AND TOLD ME TO BRING IN TO DEALER. DID SO AND THEY REFUSED TO COVER UNDER EXISTING WARRANTY. THEN DEALER CALLED CHRYSLER AND ESCALATED IT TO MORE SENIOR CUSTOMER SUPPORT. TOLD ME IF I HAD "GIVEN PATRONAGE TO THE CHRYSLER DEALERSHIP MORE OFTEN THEN THEY PROBABLY WOULD JUST COVER IT" BUT THAT SINCE I "WAS NOT A REGULAR CUSTOMER" THEY WOULD NOT HELP ME. *TR

• 12/01/2020· ENGINE

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STALLED WITH THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SOLENOID AND PISTONS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

• 12/01/2017· FUEL/PROPULSION SYSTEM

  MY CAR SHUTS OFF WHILE IN MOTION.

• 11/28/2018· ENGINE

  VAN HAS BEEN INTERMITTENTLY STALLING AS I'M SLOWING AT A LIGHT OR WHEN IDLING. IT HAS ALSO DONE THIS AS I'M BACKING OUT OF MY DRIVEWAY. NO ENGINE LIGHT COMES ON AND THERE IS NO SOUND FROM THE ENGINE. POWER STEERING AND ABS STOP WORKING WHEN THIS HAPPENS WHICH MAKES THIS SO DANGEROUS.

• 11/28/2017· UNKNOWN OR OTHER

  2012 TOWN AND COUNTRY VAN, MESSAGE CENTER DISPLAYED TO SERVICE BLIND SPOT SYSTEM. SYSTEM BEEPS AND LIGHTS STAY LIT ON MIRRORS. WENT TO DEALER AND WAS SCANNED TO FIND OUT THE PER THE TECH, "MODULE/SENSOR IS BAD NEAR THE BUMPER. IT WAS PRICED OUT AT 1195.00 FOR JUST THE PART. I REALLY NEED THIS SYSTEM TO WORK AS THERE ARE BLIND SPOTS AND NO WAY CAN I AFFORD THESE PARTS. THIS IS A 2012 AND THERE ARE 47,932 MILES ON IT. IS THERE ANY WAY I CAN GET SOME ASSISTANCE REPAIRING/REPLACING THESE PARTS SO IT WILL WORK. DOING SOME RESEARCH I SEE THERE HAVE BEEN SEVERAL PROBLEMS OF THIS NATURE INVOLVING CHRYSLERS. THIS MESSAGE IS DISPLAYED ALL THE TIME THE VEHICLE IS IN MOTION THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/27/2018· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. AFTER THE VEHICLE WAS TURNED OFF, THE BATTERY POWER DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND ALTERNATOR, BUT THE FAILURE CONTINUED. IT WAS LATER DETERMINED THAT THE FUEL PUMP RELAY REMAINED ACTIVATED EVEN THOUGH THE VEHICLE WAS TURNED OFF AND THE IGNITION KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (EAST TENNESSEE DODGE, 2774 N. MAIN ST, CROSSVILLE, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

• 11/27/2015· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  CAR SOMETIMES DOES NOT START, TAKES 4 TO 6 TIMES. ENGINE STALLS. NEW BATTERY COULD BE DEAD OVERNIGHT OR IN A FEW HOURS. WHEN THIS HAPPENS DOORS CAN NOT BE UNLOCKED, NO LIGTHS, NO RADIO, OR INSTRUMENTATION PANEL. NEEDS TO BE JUMP, THEN WORKS, BUT IT HAS BEEN HAPPENNING OFTEN.

• 11/26/2021· FUEL/PROPULSION SYSTEM

  Chrysler recalled Jeep n Durango models due to faulty fuel pump relay. Town and Country vans were added to recall expansion. #R09- 14V-530 My van doesn't start properly and have been stranded with 2 young children n cold weather. I need my van for work as I'm a single mother and just bought the van. I need this repaired immediately.

• 11/26/2018· ELECTRICAL SYSTEM,ENGINE

  THE VEHICLE WOULD SHUT DOWN AND WOULD REQUIRE RESTARTING. RADIO TIME WOULD RESET AS IF THE BATTERY WAS DISCONNECTED. AFTER HAVING AUTO TECH LOOK AT VEHICLE, IT HAS SHUT DOWN ONCE AT A STOP. THE RADIO HAS RESET MULTIPLE TIME BUT ENGINE DOES NOT SHUT OFF.

• 11/26/2014· ELECTRICAL SYSTEM

  I HAVE A 2012 CHRYSLER TOWN & COUNTRY AFFECTED BY NHTSA RECALL 14V234000 DATED MAY 2014 FOR RISK OF ELECTRICAL FIRE. I HAVE CONTACTED MY LOCAL DEALERSHIP SEVERAL TIMES AND AM TOLD EACH TIME THAT REPAIR PART IS STILL UNAVAILABLE. MANUFACTURER RECOMMENDS DISABLING THE SWITCH TO REDUCE RISK OF ELECTRICAL FIRE BUT THIS RENDERS WINDOWS INOPERABLE AND I FIND IT AN UNACCEPTABLE LONG-TERM SOLUTION. I CALLED THE CHRYSLER RECALL HOTLINE ON NOVEMBER 26, 2014 (MORE THAN 6 MONTHS AFTER RECALL) AND WAS TOLD THERE IS STILL NO ESTIMATED TIME OF ARRIVAL FOR REPAIR PART. I BELIEVE MANUFACTURER HAS FAR EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. *TR

• 11/24/2019· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  VAN HAS HAD VERY FEW PROBLEMS, I HAVE REACHED APPROXIMATELY 190000 MILES AND STARTED HAVING THE STALLING WHILE DRIVING ISSUES THAT OTHERS HAVE ALSO REPORTED. THERE ARE NO INDICATORS OR PRE WARNINGS ON DASHAND ACTUALLY TAKES A FEW SECONDS TO REALIZE THE CAR HAS SHUT OFF. AFTER IT HAPPENED THE FIRST TIME, MY MECHANIC SUGGESTED TO START WITH A FULL TUNE UP AS NO CODES WERE COMING UP. IT HAS HAPPENED TWICE SINCE. IT IS A TERRIFYING PROBLEM, TO JUST HAVE CAR STOP AT RANDOM WITH NO WARNING AT ANY SPEED. 3 TIMES...1ST IN MOTION CITY STREET GOING STRAIGHT, 2ND TIME IN MOTION CITY STREET RIGHT AFTER MAKING A TURN, 3RD TIME ON HIGHWAY SLOWING DOWN TO TURN. WHY IS THIS NOT PART OF THE RECALL R09 FOR DURANGOS/GRAND CHEROKEE? I CAN NO LONGER TRUST TO HAVE MY KIDS IN THIS CAR THAT IS DESIGNED FOR FAMILIES...HOW DO I KNOW THE REPLACEMENT PARTS WILL BE SAFE?

• 11/23/2020· STEERING,SERVICE BRAKES,ENGINE

  TRACTION CONTROL LIGHT CAME ON AND ENGINE SHUT OFF WHILE DRIVING AROUND 30 MILES PER HOUR AFTER JUST STARTING ABOUT 20 MINUTES AFTER SHUT OFF AND LISTENING TO RADIO WITH KEY IN ACCESSORY POSITION LOST BRAKES AND STEERING. TRACTION CONTROL WOULD NOT COME BACK ON TILL I STOPPED 10 MILES AFTER RESTARTING AND TURNED OFF. ONLY CAME BACK ON WITH ENGINE NOT ON.

• 11/21/2023· STEERING,POWER TRAIN,ELECTRICAL SYSTEM

  While taking turns or going over bumps/ potholes the vehicle will turn off and need to be restarted. All systems shut down including power steering, dash, and engine. The driver and occupants are put in life threatening danger due to the total shutdown of the vehicle and all of its accessories. The vehicle has not been taken to a dealer or service center but instead a independent auto mechanic. Through their research they found there was similar recalls on Mopar vehicles on earlier year models. The vehicle has NOT been inspected by manufacturer, police, insurance representatives or others. There were NO warning lamps, messages or other symptoms of the problem prior to the failure.

• 11/21/2018· FUEL/PROPULSION SYSTEM

  VEHICLE WONT START UNTIL MULTIPLE ATTEMPTS, WILL STALL WHILE DRIVING AND FUEL PUMP WILL CONTINUE TO DEUN WHEN THE VEHICLE IS SHUTOFF UNTIL BATTERY IS DRAINED. THIS HAS CONTINUED TO HAPPEN DAILY FOR A FEW WEEKS. CAR HAS DIED ON MULTIPLE WHILE DRIVING ON BUSY STREETS MAKING IT IMPOSSIBLE TO STEER. WONT START WITHOUT MULTIPLE ATTEMPTS IN THE MORNING ON MY WAY TO WORK AND I BETWEEN SHORT STOPS AFTER BEING DRIVEN FOR AWHILE. FUEL PUMP WILL INTERMITTENTLY CONTINUE TO RUN AFTER CAR IS OFF AND KEY IS REMOVED BOTH SHORT AND LONG TRIPS, REQUIRING BATTERY CABLE TO BE REMOVED. ON A NUMBER OF OCCASSIONS I HAVE NOT REALIZED IT WAS RUNNING UNTIL COMING BACK TO VEHICLE AND HEARING IT, ONLY TO FIND THAT IT HAS DRAINED THE BATTERY TO THE POINT THAT IT WILL NOT START.

• 11/19/2017· UNKNOWN OR OTHER

  THE VEHICLE, FROM THE TIME I BOUGHT IT, HAS STALLED WHILE DRIVING IT FOR NO REASON. IT HAS 68K MILES ON IT AND IT'S HAPPENED 7 TIMES. THE DEALERSHIP CAN NOT DUPLICATE THIS PROBLEM BUT AT THIS POINT, IT'S VERY UNSAFE. THE LAST TIME IT OCCURRED I WAS GETTING INTO THE LEFT LANE TO MAKE A LEFT ON A VERY BUSY ROAD AND THE CAR JUST STOPPED. NO POWER STEERING, NOTHING. STALLED. IMAGINE I WAS IN THE MIDDLE OF THIS ROAD WITH NO STEERING AND NO GAS? EXTREMELY UNSAFE. THIS CAR IS A LEMON. DODGE NEEDS TO TAKE THIS CAR OFF THE ROAD. A FAMILY IS GOING TO BE KILLED IN IT. SO UNSAFE!!!! EACH TIME IT'S HAPPENED I'VE BEEN SO LUCKY TO BE ON A SIDE ROAD OR SLOWING DOWN TO STOP OR TURN. THANK GOD IV NOT BEEN ON THE EXPRESSWAY WHILE IT HAPPENED.

• 11/19/2012· TIRES

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY EQUIPPED WITH KUMHO SOLUS KH25 TIRES, SIZE 235/60/16 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TPMS WARNING LIGHT ILLUMINATED, INDICATING THAT THE AIR PRESSURE FOR EACH OF THE FOUR TIRES WAS TOO LOW. THE CONTACT STATED THAT THE TPMS LIGHT WOULD ILLUMINATE EVERY THREE DAYS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THEY WERE UNABLE TO LOCATE A FAILURE BUT THEY WOULD ADD NITROGEN TO ALL FOUR TIRES. A FEW DAYS AFTER HAVING THE NITROGEN ADDED TO THE TIRES, THE FAILURE RECURRED. THE MANUFACTURER WAS LATER CONTACTED BUT THE CONTACT WAS UNABLE TO SPEAK WITH ANYONE DIRECTLY. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 11,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/31/12 *BF UPDATED 1/4/2013*JS

• 11/18/2015· STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS DEPRESSED AND THE VEHICLE WAS SHIFTED INTO REVERSE. SUDDENLY, THE VEHICLE STALLED AND ROLLED BACKWARDS. THE CONTACT ACTIVATED THE EMERGENCY BRAKE AND SHUT OFF THE VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.