Safety ratings
2012 Chevrolet Silverado 3500 PU/CC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2012 Chevrolet Silverado 3500 PU/CC RWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2012 Chevrolet Silverado 3500 PU/EC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2012 Chevrolet Silverado 3500 PU/EC RWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2012 Chevrolet Silverado 3500 PU/RC 4WD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
2012 Chevrolet Silverado 3500 PU/RC RWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (4)
- EQUIPMENTCampaign 18V267000 · 26/04/2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANKCampaign 17V664000 · 19/10/2017
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Fix: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V054000 · 05/02/2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 21V051000 · 05/02/2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
Owner complaints
Most-reported areas
- AIR BAGS19
- STRUCTURE15
- POWER TRAIN12
- TIRES11
- ENGINE10
- SERVICE BRAKES10
- ELECTRICAL SYSTEM6
- UNKNOWN OR OTHER6
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/29/2014· TIRES,WHEELSFire
THIS INVOLVES AN OEM TIRE ON A 2012 CHEVROLET PICK UP TRUCK, SILVERADO 1500. I'M A RETIRED AUTOMOTIVE ENGINEER. TIRE IS MADE BY GENERAL TIRE, SIZE P245/75R/17, DOT P583 BN1. I AM ORIGINAL OWNER AND ONLY DRIVER. THIS TIRE HAS NEVER RUN OVER ANYTHING BUT ROADWAY SURFACE. I WAS TRAVELING ON THE FREEWAY WHEN THE SIDEWALL PLIES BROKE INTERNALLY CAUSING THE TIRE TO DE-BEAD. I PULLED OVER TO INSPECT. TIRE WAS SMOKING FROM THE INSIDE. IT WAS FULLY READY TO CATCH FIRE. COPIOUS AMOUNTS OF SMOKE. I POURED MY ICE TEA DOWN THE INSIDE PART OF RIM AND BACKED TRUCK UP TO SLOSH ICE TEA AROUND INSIDE OF SMOKING TIRE. THERE ARE NO CUTS, STONE BRUISES, OR OTHER OUTSIDE INFLUENCES. THIS TIRE BROKE ITS SIDEWALL. YOU CAN BOTH SEE AND FEEL IT. TREAD AND CROWN AT SAME AREA ARE FINE. TIRE HAS 6/32" TREAD REMAINING. WHEN TIRE WAS REPLACED, THERE WERE HANDFULS OF SHREDDED RUBBER FOUND INSIDE THE TIRE BY TIRE SHOP. I KEPT THE TIRE IF ANY REP WANTS TO INSPECT IT. THIS IS VERY DANGEROUS. THIS TIRE FAILURE COULD HAVE CAUSED A FATALITY.. *TR
- 12/23/2014· ELECTRICAL SYSTEMFire
TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE WAS EXTINGUISHED BY A FIRE DEPARTMENT. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND THE CAUSE OF THE FIRE WAS UNDETERMINED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- 12/20/2019· UNKNOWN OR OTHER
DASH IN CRACKING BOTH SIDES.
- 12/18/2017· ELECTRONIC STABILITY CONTROL (ESC)
WHILE TRAVELING THE STABILITRAK FAULT LIGHT CAME ON AND THE RIGHT FRONT BRAKE LOCKED UP, JERKING THE VEHICLE OFF THE ROAD. THIS HAPPENED 2 YEARS AGO AND I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED TO MY COMPANY VEHICLE.
- 12/12/2025· TIRES
Tire - 265/70 r18 Cooper Could have been a very bad accident. Tire blew out. The tire was inspected by Goodyear PCA-Visual only -recvd below response after several requests. All Internal Goodyear visual Inspection procedures & methodologies are confidential and/or proprietary information of The Goodyear Tire and Rubber Company. Goodyear's findings in this claim are final, and we have closed our file with no further action.
- 12/03/2014· TIRES
DRIVING 2012 CHEVY SILVERADO AT 40 MPH WHEN MY RIGHT REAR GOODYEAR WRANGLE AT/S 265/70/17 DOT#4BT6. SIDEWALL BLEW OUT. *JS
- 11/27/2015· TIRES
COOPER ZEON LTZ 275/60R20 M + S DOT # UTW0 CN9 TIRES DEVELOPED CRACKS WHERE TREAD MEETS SIDEWALL AND LEAKS AIR TIRE IS NOT LISTED IN THE AVAILABLE NAMES SECTION ON THIS WEBSITE
- 11/19/2015· STEERING
POWER STEERING INTERMITTENTLY GIVES OUT AS IF THE ENGINE STALLED BUT THE ENGINE DID NOT STALL. IT GIVES OUT AND THE STEERING STICKS MAKING THE STEERING ALMOST IMPOSSIBLE TO TURN AND ONLY LAST FOR SECONDS. WAS RETURNED TO DEALER FOR DIAGNOSTICS AND WAS RETURNED WITHOUT ANY FIX STATING UNABLE TO DUPLICATE PROBLEM. VEHICLE NOW HAS 21,000 MILES AND PROBLEM CONTINUES.
- 11/19/2015· STRUCTURE
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRAME WAS COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPAINTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,580. UPDATED 1/15/16 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/25/16..*JB
- 11/15/2012· ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE EXHAUST FUMES WOULD ENTER THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE DOWN TUBE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE ODOR WAS STILL PRESENT IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
- 11/13/2015· AIR BAGS,SEAT BELTSCrash
RECENTLY I WAS INVOLVED IN AN ACCIDENT THAT WAS A DIRECT IMPACT. AT THE TIME OF THIS ACCIDENT THE SEAT BELT DID NOT LOCK NOR DID THE AIR BAGS DEPLOY. THE SPEED FROM THIS ACCIDENT WAS BETWEEN 50-55 MPH ON THE HIGHWAY. AT THE RATE OF SPEED I WAS GOING BEFORE THE ACCIDENT AND THE FACT THAT I HAD TO SLAM ON THE BREAKS TO BEGIN SLOWING DOWN ONE WOULD HAVE THOUGHT THE SEAT BELT WOULD HAVE LOCKED BUT IT DID NOT AND AT THE POINT OF IMPACT I WAS VERY SURPRISED THAT THE AIRBAGS DID NOT DEPLOY BUT YET THE SYSTEM INDICATED THAT IT DID AND NEEDED TO BE RESET. HOWEVER NOW THAT THE VEHICLE IS IN PROCESS OF BEING REPAIRED I AM BEING TOLD THAT THE ENTIRE AIRBAG SYSTEM HAS TO BE REPLACED ALONG WITH THE DRIVER SEAT BELT.
- 11/02/2014· STRUCTURE
WATER COMES IN AROUND BACK WINDOW FROM THIRD BRAKE LIGHT OVER IT. THE DEALER SERVICE DEPT . SAID IT HAPPENS A LOT ,IT COMES FROM FACTORY THAT WAY, WITH NO GASKET AROUND IT. HE SAID ONLY WAY IT FIX IT WAS LET THEM REPLACE IT WAS A FEW HUNDRED DOLLARS TO FIX IT. IT COMES FROM THE FACTORY WITH THIS DEFECT. *TR
- 10/28/2021· AIR BAGS
It is amazing to me that a recall is issued in March 2021 and nothing has been done yet and they still are building vehicles probably with defective equipment if there isn't a fix for this recall. GM recall # N212328800
- 10/27/2015· POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 70 MPH, THE GEAR SHIFTED INDEPENDENTLY AND VARIOUS WARNING LIGHTS ILLUMINATED PRIOR TO THE TRANSMISSION FAILING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,361.
- 10/15/2019· AIR BAGSCrash
TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 80 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE VEHICLE ROLLED OVER SEVERAL TIMES BEFORE COLLIDING INTO A TREE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT FIRM WHO DETERMINED THAT THE AIR BAG SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CASE-9-558-170-8379. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.
- 10/11/2014· ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
TRUCK STALLED WITH A FULL TANK OF GAS ON A BUSY HIGHWAY. I TOOK IT TO THE DEALER AND HAD TRANSFER SWITCH AND TWO SENSORS REPLACED. *TR
- 10/10/2012· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO STOP THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
- 10/08/2015· AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT 40 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY. THE CONTACT WAS INJURED DUE TO THE FORCE OF THE AIR BAG DEPLOYMENT AND REQUIRED MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE AN INVESTIGATION WAS OPENED BY GENERAL MOTORS, WHICH INDICATED THAT THE VEHICLE WAS IN A ROLL OVER CRASH BUT THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH AND THE INVESTIGATION WAS NOT CONSISTENT WITH WHAT WAS EXPERIENCED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- 10/07/2025· TIRES
TIRE - 265/70 R18 Failure: Tire caused vehicle damage - Tire is at Goodyear Tire - Akron, Ohio Pulled off the road to change tire - was helped by someone that saw incident and lived close by. Yes - Filed a claim with insurance -see attached-and Property Damage Claim Team - Goodyear Tire- PDCT re George_theodore@goodyear.com - Claim # 000645055. Claim was denied. Provided proof that tires were maintained properly by periodic rotation and inspection and requested Goodyear findings twice and still have not received. Claim denied again. Last request to Goodyear was 10/2 requesting their documentation. Waiting for tire to be returned and response to our request. Warning -the vehicle started vibrating
- 09/30/2015· SERVICE BRAKESCrash
TL* THE CONTACT OWNED A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WHICH CAUSED THE VEHICLE TO CRASH INTO TWO, TWO-TON ROCKS. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT A PASSENGER SUFFERED INJURIES TO THE LOWER BACK WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
- 09/29/2015· STEERING,SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHO DIAGNOSED THAT THE POWER STEERING PUMP AND BRAKE BOOST PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
- 09/20/2021· AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The contact declined to sign the waiver and the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- 09/20/2015· SUSPENSION,ELECTRICAL SYSTEM,STRUCTURE
HERE IS A BRIEF HISTORY OF THE ISSUES INVOLVING THE 1012 CHEVROLET SILVERADO LT TEXAS EDITION AFTER THE PURCHASE DATE OF SEPTEMBER 3, 2012. FIRST, I NOTICED THAT IT HAS INCREASINGLY BECOME MORE DIFFICULT TO OPEN THE FRONT PASSENGER WINDOW FROM THE DRIVER SIDE MASTER CONTROL UNIT AROUND 2014. NOW, I HAVE TO PRESS HARD SEVERAL TIMES TO OPEN THE WINDOW. SECOND, THE OUTSIDE MOLDINGS OF THE DOOR PANELS ARE FALLING OFF STARTING IN MID-2014. THIRD, I HAVE STARTED TO HEAR POPPING NOISES COMING FROM THE BALL JOINTS WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT AT A VERY LOW SPEED STARTING THE BEGINNING OF 2014. THESE ISSUES WERE REPORTED TO THE CHEVROLET CUSTOMER SERVICE AT THE GM HEADQUARTERS IN AUGUST 2015. ON SEPTEMBER 4, 2015, THE TRUCK WAS FINALLY DIAGNOSED BY THE CHEVROLET DEALERSHIP SERVICE DEPARTMENT THAT SOLD THE PICKUP. THE INVOICE DATED SEPTEMBER 4, 2015 INDICATES THE LOWER BALL JOINTS WORN WITH PLAY, DOOR MOLDINGS FALLING OFF, AND THE DRIVER'S MASTER SWITCH SHORTED.
- 09/11/2015· STRUCTURE,UNKNOWN OR OTHER
TRUCK WAS PARKED WHEN I GOT BACK INTO IT THE DASHBOARD WAS CRACKED
- 09/10/2015· UNKNOWN OR OTHER
WAS DRIVING AND HEARD LOUD POP. PULLED OVER AND INSPECTED DASH AND FOUND CRACK AROUND AIRBAG AREA PASSENGER SIDE OF TRUCK.
- 09/09/2015· STRUCTURE,WHEELS,SEATSFire
I HAD DRIVEN BACK HOME FROM TAHOE AROUND 6:00PM AND THE VEHICLE WAS PARKED FOR 2 HOURS WHEN WE ATTEMPTED TO OPEN THE SLIDE ON THE 5TH WHEEL. I FOUND THE SLIDE ON THE TRAILER WOULD NOT OPEN DUE TO A LACK OF POWER ON THE 5TH WHEEL. AT THIS TIME THE PIGTAIL WAS STILL CONNECTED TO THE TRUCK. I DISCONNECTED THE PIGTAIL FROM THE TRUCK AND PLUGGED THE TRAILER INTO A 50 AMP PLUG AND THE SLIDE OPENED NORMALLY. I THOUGHT IT WAS STRANGE THAT THE BATTERY HAD DISCHARGED AFTER SUCH A SHORT TIME. AROUND 10:45PM MY GIRLFRIEND SCREAMED THE TRAILER WAS ON FIRE AND WHEN I REACHED THE BACKDOOR THE ENTIRE TRAILER WAS ENGULFED AND THE REAR OF THE TRUCK WAS ALREADY ON FIRE. BOTH THE VEHICLES WERE COMPLETELY DESTROYED ALONG WITH A BARN THAT WAS APPROXIMATELY10 FEET AWAY SUFFERING MAJOR DAMAGE.
- 09/08/2015· EXTERIOR LIGHTING
I WAS PULLED OVER TWICE WITH IN 30 MINS FOR HAVING A MY RIGHT PASSENGER HEADLIGHT OUT. I'VE REPLACED THE HEADLIGHT, CHECKED FUSES, RELAY AND TESTED THE SOCKET POWER AND ALL WERE FINE
- 09/04/2024· FUEL SYSTEM, DIESEL
The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.
- 09/04/2014· AIR BAGS
FRONT WINDOW SAFETY ADHESION FROM FACTORY INSTALL BAD ON ALL BLACK TRUCKS.BODYS AND AIR BAGS HAVE NO RESISTANCE THROUGH FRONT WINDOW(REPLACED MINE AND FOUND OUT MAJOR FLAW).ALL ADHESION CONNECTIONS NOT STICKING.NO RESISTANCE FROM WINDOW IN FACTORY INSTALLS///ALL.FIXING TO TWEET THIS INFO. *TR
- 08/29/2024· FUEL SYSTEM, DIESEL,ENGINE
The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.
- 08/20/2013· STRUCTURE
I BOUGHT MY 2012 CHEVY OCTOF 2013. NOW AFTER 11000 MILES MY FRAME LOOKS LIKE A TRUCK OUT OF THE 80'S. I TOOK IT BACK TO THE LOCAL DEALER. THERE FIX IS TO SCRAPE OFF THE RUST AND PUT THE SAME CRAP BACK ON THE FRAME. SO I KNOW THAT THIS ISSUE WILL ONLY LAST A VERY SHORT TIME. *TR
- 08/18/2015· TIRES
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO EQUIPPED WITH FEDERAL COURAGIA A/T MUD TRAIN TIRES, SIZE: ST 516-333/12.50 R20LP (NA). WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BAND OF THE TIRE SEPARATED CAUSING THE VEHICLE TO VIBRATE UNCONTROLLABLY AS THE TIRE BLEW OUT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT ONE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 60,000 AND THE TIRE FAILURE MILEAGE WAS 3,000.
- 08/03/2021· AIR BAGS
The contact owns a 2012 Chevrolet Silverado. The contact received a notification for NHTSA Campaign Number: 22V054000(AIR BAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
- 08/02/2013· POWER TRAINCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT VEHICLE WAS PARKED AND ERRONEOUSLY SHIFTED OUT OF GEAR, CRASHING INTO HIS GARAGE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,003.
- 07/30/2013· POWER TRAIN,SERVICE BRAKESCrash
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE CONTACT REACHED IN FROM THE PASSENGER'S SIDE TO SHUT THE ENGINE DOWN AND THE VEHICLE ROLLED AWAY IN REVERSE. THE CONTACT WAS DRAGGED SEVERAL FEET BEFORE THE VEHICLE CRASHED INTO A BRIDGE. THE CONTACT SUSTAINED MAJOR BRUISING AND SCRATCHES TO SEVERAL PARTS OF THE BODY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
- 07/28/2013· SUSPENSION,POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH MY CHEVY SILVERADO TRUCK, TEXAS EDITION, IT HAS 23,800 MILES ON IT I PURCHASED IT WITH O MILES, I ADHERE TO OIL CHANGES AND ANY REPAIRS IN TIMELY MANNER. MY TRUCK HAS BEEN IN SERVICE DEPARTMENT TWICE FOR THE SAME ISSUE, WHEN THE TRANSMISSION IS SWITCHING GEARS, IT MAKES A CLUNKING NOISE WHILE DRIVING IT, IT FEELS LIKE SOMEONE IS BUMPING THE REAR OF TRUCK. THE REPAIRS INCLUDE TRANSMISSION HARD SHIFTING 2 - 3 TIMES, RR UPPER CONTROL VALVE BODY AND SPACER PLATE REPLACED, RESET TRANSMISSION, 1 2 3 4 CLUTCH REGULATOR VALVE BINDING IN BORE. ALSO REPLACED SPRINGS, SECOND SERVICE THE U JOINTS ANITSD YOKE REPLACED, MY TRUCK CONTINUES WITH SAME PROBLEM, PLEASE LOOK IN TO THIS ITS HORRIBLE & VERY DISAPPOINTING WHY CAN`T THEY FIX IT, MY TRUCK SOUNDS LIKE AN OLD VEHICLE I THINK SOMETHING IS WRONG WITH SUSPENSION. I`M DESPERATE TO FIND AN ANSWER. ITS AN EXPENSIVE TRUCK TO BE DEALING WITH THESE ISSUES. *TR
- 07/22/2018· TIRES
I DRIVE 116 MOSTLY HWY MILES A DAY COMMUTING TO WORK. ABOUT 4 WEEKS AGO THE 1ST OF MY TIRES STARTED TO VIBRATE. I HAD IT CHECKED OUT AND THE BELT HAD SEPARATED. THEN 2 WEEKS LATER THE 2ND TIRE DID THE SAME. (BOTH FRONT END OF THE VEH) THEN THE FOLLOWING WEEK (DATE OF INCIDENT.) THE OTHER TIRE BELT SEPARATED BUT THIS TIME THE WHOLE TREAD SEPARATED FROM THE TIRE CAUSING DAMAGE TO MY VEHICLE. (INDECENT NOT REPORTED TO THE POLICE) AS I WAS DRIVING DOWN THE HWY AT NORMAL SPEEDS. (BACK END OF VEH) (IF FRONT END I MIGHT HAVE CRASHED?) THE TIRES ARE A GOODYEAR WRANGLER ALL-TERRAIN ADVENTURE. TIRE SIZE LT265/70R18.
- 07/21/2014· VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
- 07/16/2014· WHEELS
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FOUR RIMS HAD EXTENSIVE RUST ALONG WITH ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,381. UPDATED 8/28/14*CN
- 07/11/2019· FUEL/PROPULSION SYSTEM
BOSH FUEL PUMP FAILED AT 55 MPH ON THE HIGHWAY AND THE ENGINE CUT OFF IMMEDIATELY AND LEFT ME STRANDED IN THE MIDDLE OF THE ROAD.
- 07/10/2022· ENGINE,FUEL/PROPULSION SYSTEM
Our diesel fuel pump failed unexpectedly and without any notice while pulling a fifth wheel camper on a state highway in Ohio. The engine stopped completely (we were coasting within seconds). We were in a one-lane construction zone, and had it not been for a paved median, I would have been unable to pull off in this construction zone. Fortunately, I had enough momentum to get off the road and was able to exert enough pressure on the brakes manually to stop. In reading about this issue, it is clear that there are known problems with this fuel pump. My cost to repair this defective part will be about $11,500 and will require a 12 hour round trip back to Ohio to pick-up the vehicle after a two-week repair.
- 07/03/2014· AIR BAGSCrash
WHILE DRIVING, A DRIVER CUT IN FRONT OF ME AND LITERALLY SLAMMED ON THEIR BRAKES. I WAS NOT AT FAULT IN THE ACCIDENT. MY AIRBAGS DEPLOYED AND CAUSED SIGNIFICANT INJURY TO MY HEAD. THE INJURY WAS NOT CONSISTENT WITH AN AIRBAG DEPLOYMENT IN CONJUNCTION WITH ME WEARING MY SEATBELT. I WAS DIAGNOSED WITH A SEVERE CONCUSSION AND MANY OTHER AILMENTS, BALANCE DYSFUNCTION, MEMORY LOSS, PARASYMPATHETIC ANOMALIES, ETC. IT SEEMS IMPOSSIBLE THE AIRBAG DEPLOYMENT COULD HAVE CAUSED SUCH SIGNIFICANT INJURY CONSIDERING THE LOW SPEED OF THE CRASH CORRELATED WITH PROPER SEAT BELT UTILIZATION. *TR
- 06/26/2023· TIRES
Cooper Discoverer HT3 265/70R18 Tread and sidewall separation. became very dangerous to drive. ALL 4 tires became defective.
- 06/24/2021· AIR BAGS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while starting the vehicle the air bag warning indicator light illuminated The contact called OnStar who completed diagnostic testing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 126,625.
- 06/22/2012· POWER TRAIN
HAPPENED DRIVING HOME AFTER BUYING VEHICLE. TRANSMISSION SHIFTS HARD FROM A COMPLETE STOP AS 1ST GEAR WAS BEING ENGAGED. DROVE IT UNTIL BREAK IN PERIOD WAS OVER AND TOOK IT BACK TO THE DEALER WERE THE TRANSMISSION BODY AND VALVES WERE REPLACED. NOW GETTING MORE PROBLEMS WITH THE TRANSMISSION SHIFTING BETWEEN GEARS AT A SPEED OF 35-45 MPH. TRANSMISSION DISENGAGES AND I HAVE NO POWER GOING TO THE WHEELS, LIKE IT SHIFTS TO NEUTRAL FOR A 5-10 SECONDS. THIS WILL CAUSE AN ACCIDENT IF TRANSMISSION DOES NOT REENGAGE WHILE DRIVING IN TRAFFIC. YOU WILL GET REAR ENDED. *TT
- 06/17/2014· EXTERIOR LIGHTING
WITHOUT ANY IMPACT OR DAMAGE THE THIRD BRAKE LIGHT HAS CRACKED AND THE DEALER WON'T WARRANTY. *TR
- 06/11/2014· WHEELS
I HAD A TIRE BLOW OUT AND DEFLATION WITHIN 10 SECONDS ON A DIRT ROAD. I LOOSENED THE LUG NUTS WITH THE SUPPLIED TIRE IRON AND PULLED MY LOWER BACK MUSCLES (TIRE IRON TOO SHORT). THE LUG NUTS CORNERS ROUNDED OFF (NOT HARDENED STEEL AS THEY SHOULD BE), AND MOST SERIOUS, THE JACK IS A POTENTIAL KILLER. IT HAS A SMALL DIAMETER DISK (APPROX 1AND 1/2 INCH DIAMETER) ON TOP, WITH FOUR SMALL BUMPS ON IT AT 90 DEGREES FROM EACH OTHER. THE INSTRUCTIONS ARE TO LOCATE THE JACK UNDER THE REAR AXLE APPROXIMATELY 2 INCHES INBOARD FROM THE SHOCK ABSORBER ALL BY PUSHING THE JACK WITH THE 4 FOOT LONG JACK HANDLE. VIRTUALLY IMPOSSIBLE TO LOCATE IT PROPERLY UNDER THE AXLE. I CRAWLED UNDER THE VEHICLE AND GAVE UP AS I COULD NOT HOLD IT IN PLACE UNDER THE AXLE AND CRANK THE HANDLE AT THE SAME TIME. A GOOD SAMARITAN PASSERBY STOPPED AND HE TRIED TO HOLD THE JACK IN PLACE (REACHING OVER THE TOP OF THE FLAT TIRE) AS I CRANKED THE HANDLE. THE VEHICLE WENT UP AND IMMEDIATELY SLIPPED OFF THE AXLE (ON A GRAVEL ROAD). THERE IS NO WAY THAT FOUR LITTLE BUMPS ON THE TOP OF THE JACK WILL HOLD THE JACK IN PLACE UNDER THE AXLE WHILE A PERSON JACKS IT UP. IF YOU CAN KEEP IT IN PLACE AND MANAGE TO JACK THE TRUCK UP, TRY TO REMOVE THE WHEEL AND PUT THE SPARE ON WITHOUT THE JACK FLIPPING OUT OF POSITION AND THE VEHICLE CRASHING DOWN.. IT IS A POTENTIAL KILLER. I WILL NEVER USE THE TIRE JACK AGAIN.... THIS ALL WAS WITH PERFECT CONDITIONS; (EXCEPT THE GRAVEL ROAD) OFF THE HIGHWAY, PERFECT WEATHER, AND DAYLIGHT. TRY IT IN THE RAIN OR SNOW ON THE SIDE OF A BUSY HIGHWAY IN THE DARK.... *TR
- 06/09/2023· SERVICE BRAKESCrash
The contact owns a 2012 Chevrolet Silverado. The contact stated he purchased the vehicle at a used dealer on March 13, 2023, and the anti-lock braking systems (ABS), the traction control sensor, and the brake warning light illuminated. The contact took the vehicle back to the used dealer on 3 different occasions and had the anti-lock braking systems (ABS) sensor replaced and inspected the brakes. The dealer stated no failure was found when inspecting the vehicle. The contact stated while approaching an intersection another vehicle made a left turn and intercepted in his lane on the right side, he depressed the brake pedal but failed to stop or slow down the vehicle, causing it to crash into the other vehicle. The contact stated the vehicle continued moving forward while depressing the brake pedal. The vehicle jumped a curb and crashed into a building and stopped the vehicle. The contact states the front driver side air bag deployed. The contact sustained leisure on his back muscles, had whiplash and leisure on the left side of his head and arm due to the air bag deployment. The contact stated he was taken to the hospital by ambulance to seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000.
- 06/07/2012· ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
I HAVE HAD A RECURRING PROBLEM WITH MY NEW 2012 CHEVROLET SILVERADO 1500 LT (5.3 LITER ENGINE) GOING INTO "REDUCED ENGINE POWER MODE" WHICH ALSO RESULTS IN THE DISABLING OF STABILITY CONTROL AND TRACTION CONTROL. THIS IS A DANGEROUS CONDITION IN THAT IT RESULTS IN A LOSS OF POWER WHILE OPERATING THE VEHICLE UPON THE ROADWAY. AN AUTHORIZED REPAIR FACILITY HAS REPLACED THE NUMBER ONE AND TWO THROTTLE SENSORS, THE ACCELERATOR PEDAL ASSEMBLY, THE THROTTLE BODY, THE ALTERNATOR, THE COMPUTER, AND A LARGE GROUND WIRE BEHIND THE DASH. A GM ENGINEER WAS FLOWN IN AND NOW THE REPAIR CENTER IS REPLACING THE ENGINE WIRING HARNESS. THE VEHICLE (WHICH WAS PURCHASED LESS THAN THREE MONTHS AGO) HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 30 DAYS. IN RESEARCHING THIS MATTER I HAVE FOUND THAT CHEVY HAS HAD AN ONGOING PROBLEM WITH THIS IN VARIOUS VEHICLES IN ITS PRODUCT LINE SINCE 2003. ALTHOUGH SEVERAL SERVICE BULLETINS HAVE BEEN PRODUCED THERE DOES NOT SEEM TO BE A CONSENSUS REGARDING THE CAUSE OF THIS PROBLEM. ALL OF THE PARTS ASSOCIATED WITH TROUBLE CODES C0242, P2127, AND P2138 HAVE BEEN REPLACED WITHOUT RESULT. THIS CONDITION COULD RESULT IN THE AFFECTED VEHICLES BEING REARENDED, OR, BECAUSE OF THE LOSS OF STABILITY AND TRACTION CONTROL, RESULT IN A ROLL OVER. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. *JS
- 05/30/2014· POWER TRAINCrash
MY WIFE PARKED THE TRUCK IN THE DRIVEWAY JUST OUTSIDE OF OUR ATTACHED GARAGE. SHE LEFT THE VEHICLE RUNNING BECAUSE SHE WAS UNLOADING GROCERIES AND HAD ANOTHER ERRAND TO RUN. WHILE SHE WAS INSIDE THE HOUSE THE VEHICLE STARTED MOVING. ONE OF OUR CHILDREN THAT WAS OUTSIDE SAW THIS OCCURRING AND STARTED TO SCREAM THAT THE TRUCK WAS MOVING. MY WIFE RAN IN AN ATTEMPT TO GET IN THE VEHICLE AND STOP IT BEFORE IT HIT THE WALL. SHE WAS UNSUCCESSFUL AND THE TRUCK CRASHED INTO THE WALL THAT SEPARATES THE GARAGE AND THE FAMILY ROOM CAUSE DAMAGE TO THE WALL AND DOOR THAT LEADS INTO THE HOUSE. MY WIFE STATES THAT WHEN SHE GOT INSIDE THE TRUCK IT WAS STILL IN PARK. THE TRUCK ONLY SUFFERED A SMALL DENT. MY WIFE WAS EXTREMELY SHAKEN UP. I WILL BE TAKING THE TRUCK IN ON MAY 31,2014 TO [XXX] IN MIAMISBURG, OHIO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR