2012 Chevrolet Captiva

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2015· PARKING BRAKE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 40 MPH, THE PARKING BRAKE LIGHT CONTINUED TO ACTIVATE AND THE CRUISE CONTROL CUT OFF WHEN THE BLINKER WAS ACTIVATED, WHICH DISENGAGED THE CRUISE CONTROL AND SLOWED DOWN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 36,000.

• 12/27/2020· ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES

  I HAVE BROUGHT MY VEHICLE TO CHEVY AND WAS ADVISED THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE TRACTION CONTROL OR THE RADIO. EVERY SO OFTEN THE TRACTION CONTROL LIGHT COMES ON AND STATES THAT THE TRACTION CONTROL NEEDS TO BE SERVICED WHEN THE VEHICLE IS RUNNING IDLE FOR MORE THAN 30 SECONDS. WHEN THAT COMES ON THE RADIO BLINKS ON AND OFF. IN THE PAST TWO WEEKS, THE VEHICLE HAD TO GET JUMPED TWICE. TOOK THE VEHICLE TO GET TESTED AT TWO DIFFERENT AUTO STORES AND WAS ADVISED AFTER THEY TESTED THE BATTERY THAT THE BATTERY WAS GOOD. I AM FRUSTRATED THAT THEY CANNOT FIND ANYTHING WRONG WITH IT YET IT IS ON THE BRINK OF NOT WORKING EVERY OTHER DAY. IN ADDITION, THE VEHICLE WAS NOT ABLE TO GO UP A SMALL HILL AFTER THE SNOW HAD FALLEN. I HAD TO GET ASSISTANCE. THIS IS NOT ACCEPTABLE.

• 12/24/2013· VISIBILITY

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT TURN THE SUN VISOR HIT HER IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE SUN VISOR BUT THAT DID NOT REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AGAIN UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 26,000.

• 12/12/2017· ELECTRICAL SYSTEM

  THE IGNITION SWITCH WON'T TURN COMPLETELY OFF AND THE KEYS WON'T COME OUT OF THE IGNITION. GM PUBLISHED A LETTER AND HAS FIXED OTHER VEHICLES, BUTSOME HAVE HAD TO PAY THE COST. THIS IS A KNOW PROBLEM, IT CAN BE A SAFETY ISSUE AND SHOULD HAVE BEEN FIXED BY THE MANUFACTURER. THIS PROBLEM HAS BEEN ONGOING FOR MARE THAN A YEAR.

• 12/10/2014· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACTS STATED THAT WHEN THE CONTACT RELEASED THE EMERGENCY BRAKES, THE WARNING LIGHTS FOR THE PARKING BRAKE, SERVICE PARKING BRAKE, ABS, AND SERVICE TRACTION CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,862.

• 12/08/2017· SEATS

  THE OUTER FINISH PANEL BROKE AND NOW THE SEAT DOESN'T MOVE TO AJUST SO IT'S VERY HARD TO GET IN AND OUT .

• 12/06/2017· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  AT RUSH HOUR , THE DASH LIGHTS COME ON AND THE CAR STOPS DEAD. NO POWER AT ALL. WE WERE ABLE TO GET IT OFF THE ROAD, BUT IT WAS DARK AND WITH NO ELECTRICAL WORKING, COULD NOT USE THE FLASHERS. WAS ALMOST HIT SEVERAL TIMES BY UNCARING DRIVERS. EVEN YELLED AT. NO POWER TO THE CAR AT ALL.

• 12/05/2019· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME. THIS HAPPENED ON A MAJOR HIGHWAY.

• 12/04/2019· ENGINE

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE SEIZED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MOBILE CHEVROLET (LOCATED AT 2900 GOVERNMENT BLVD, MOBILE, AL 36606, (251) 545-4291), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

• 11/27/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE KEPT SHUTTING OFF WHILE DRIVING AND WHEN COLD STARTED FROM A PARKED POSITION. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

• 11/25/2020· ELECTRICAL SYSTEM

  HAVING NUMEROUS ISSUES. THE FIRST ONE IS THAT THE IGNITION WHEN SWITCHED TO OFF WILL NOT RELEASE THE KEY. DOES NOT TURN ALL THE WAY TO RELEASE THE KEY OUT. HAD IT SWAPPED OUT AND STILL HAVING THE SAME ISSUE. SOMETHING ABOUT A RELEASE INSIDE THE COLUM THAT WILL NOT FULLY DISENGAGE SECOND ISSUE IS THAT MY CAR WILL LOCK AS WELL AS UNLOCK ITS SELF. THE CAR CAN BE OFF AND PARKED OR EVEN DRIVING DOWN THE ROAD. THE HATCH RELEASE AS WELL WILL DISENGAGE AND POP OPEN. TOOK IT TO SHOPS AND DEALERS.

• 11/21/2019· UNKNOWN OR OTHER

  KEY GETS STUCK IN IGNITION AFTER PUT IN PARK. HAVE TO RESTART AND MOVE GEAR SHIFTS UP AND DOWN THEN BACK TO PARK. IF THIS DON'T RELEQSE KEY I HAVE TO LEAVE IT AND THEN HAVE DEAD BATTERY.

• 11/11/2015· POWER TRAIN

  THIS CAR IS HAVING TRANSMISSION PROBLEMS. DRIVING STEADY BETWEEN 30-45MPH THE TRANSMISSION WILL JERK LIKE THE TORQUE CONVERTER IS HAVING PROBLEMS. DURING SLOW SPEED DRIVING SUCH AS A TRAFFIC JAM < 20MPH THE CAR WILL JERK INTO GEARS. DURING SLOW SPEEDS OF ABOUT 10MPH IF I STEP ON THE GAS THE CAR LAGS, NOSEDIVES A LITTLE, AND THEN TAKES OFF. GENERALLY SHIFTING IS VERY JERKY.

• 11/10/2018· STEERING

  QUITE OFTEN, WHEN I DRIVE THROUGH A PUDDLE, I LOOSE MY POWER STEERING FOR SEVERAL SECONDS. THIS MAKES TURNING VERY DIFFICULT AND SOMETIMES SCARY. THIS HAS HAPPENED TO ME MANY TIMES, TODAY BEING THE MOST RECENT.

• 11/07/2018· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  THIS CAR HAS SO MANY ELECTRICAL CODES WHEN TESTED. I HAVE HAD NUMEROUS PROBLEMS AND HAVEN'T EVEN HAD THE CAR A YEAR. WHY HADN'T GM DID A RECALL ON THESE CARS. PLEASE HELP ALL OF US WHO HAVE THIS CAR. I HAVE 3 KIDS AND WOULD LIKE A ANSWER TO WHY THERE ISNT A RECALL WITH SO MANY OF THE SAME COMPLAINTS!

• 11/06/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  KEY KEEPS GETTING STUCK IN THE IGNITION 75% OF THE TIME I TRY TO SHIFT IT OFF. IT WONT SHUT ALL THE WAY OFF EITHER. IT JUST GOES TO ACC. SEEMS LIKE A VERY VERY COMMON ISSUE. THIS NEEDS A RECALL AND GM SHOULD HAVE TO PAY FOR IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 11/04/2020· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  STABILITY CONTROL AND BREAK WARNING CONSTANTLY..HAD BREAKS COMPLETELY REPAIRED TWICE WITHIN THE 2 YEARS OF PURCHASING IT..ONLY HAS 160,000 MILES. LIGHTING WIRING ISSUE MALFUNCTION.

• 11/02/2023· SERVICE BRAKES

  On my 2012 CHEVEROLET captiva LT .I HAD THE EMERGENCY BRAKES ON WITH THE CAR IN DRIVE AN I WENT TO OPEN MY GATES THE CAR JUMPS OUT OF THE PARKING BRAKES IF THE ENGINE IDLES GO UP JUST A LITTLE WHEN THE AIR CONDITIONING COMES ON .OR IF YOU ARE IN DRIVE WITH THE EMERGENCY BRAKES UP AND JUST REVS THE ENGINE THE BRAKES JUMPS OUT REALLY EASY. NO SAFETY TO THIS EMERGENCY BRAKES.

• 10/29/2018· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED. THE CONTACT WAS UNABLE TO RELEASE THE KEY FROM THE IGNITION SWITCH. THE CONTACT HAD TO WIGGLE THE KEY TO REMOVE IT FROM THE IGNITION SWITCH. THE CONTACT ALSO WANTED TO ADVISE THAT WHEN THE KEY DID NOT RELEASE FROM THE IGNITION, THE CONTACT HAD TO DISCONNECT THE BATTERY TO BE ABLE TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO CARIBBEAN AUTO MART (4523 CHARLOTTE AMALIE STREET SAINT THOMAS, VA 00802, (340)777-7600) WHERE A DIAGNOSTIC TESTING FOUND A FAILURE CODE AT THE SHIFTER ASSEMBLY CONNECTIONS. HOWEVER, THE DEALER WAS NOT CERTAIN THAT THE DIAGNOSTIC TEST LOCATED THE CORRECT FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,359.

• 10/27/2018· TIRES

  FIRESTONE CHAMPION FUEL FIGHTER TIRE 235/60R17 TREAD SEPARATING FROM BODY OF TIRE

• 10/27/2016· ELECTRICAL SYSTEM

  MY CAPTIVA HAS APPROX 40,000 MILES ON IT, IT RANDOMLY WILL NOT START, THE FIRST TIME THIS HAPPENED I CALLED AAA, THEN WHILE WAITING FOR TRIPLE AAA, I TRIED IT AGAIN AND IT TURNED ON. IT RANDOMLY HAPPENS AND WHEN I PUT THE KEY IN THE IGNITION, I CANNOT GET THE KEY OUT AND IT GETS STUCK. THIS HAS HAPPENED MULTIPLE TIMES. ALSO, THE RADIO RANDOMLY DOESN'T WORK OR, RANDOMLY ALL THE STATIONS ARE CHANGED, THE REMOTE KEY OPENER DOESN'T WORK WHEN ALL THIS IS HAPPENING AS WELL. IN 2015 THE AC WAS NOT WORKING, IT TOOK THREE DIFFERENT REPAIR SHOPS TO FINALLY FIX IT, THE BATTERY HAS ALSO BEEN REPLACED. THIS MORNING THE KEY GOT LOCKED IN, NEVER RETURNED TO BEING ABLE TO START. WHEN I CALLED DEALERSHIP TO TELL THEM I'M HAVING IT TOWED IN THEY SAID THE CAR HAS TO BE SHOWING THE "SYMPTOMS" BEFORE THEY CAN DO ANYTHING ABOUT IT, SO TODAY SINCE IT NEVER WENT BACK TO NORMAL AND THE KEY IS STILL STUCK IN IGNITION I AM HAVING IT TOWED IN. I'M ASSUMING ITS ELECTRICAL RELATED, I SURE HOPE THE AIR BAGS AREN'T AFFECTED BY ALL THIS, IT'S BAD ENOUGH NEVER KNOWING IF THE CAR'S GOING TO START OR NOT. *TR

• 10/25/2017· POWER TRAIN,ENGINE

  NOTICED THE VEHICLE WAS BURNING OIL AT A HIGH RATE. TOOK IT INTO THE DEALERSHIP AND THEY STATED THIS IS A "KNOWN" PROBLEM WITH CHEVY CAPTIVA'S, THAT THE OIL BURNING WILL MELT THE PISTONS INTO THE PARTS BUT THE EXTENDED WARRANTY DID NOT COVER IT. LOCATED BULLETIN 13-06-01-003F-EXCESSIVE ENGINE OIL CONSUMPTION UNDER THE GM WEBSITE BUT THEY STATE IT DOESN'T COVER MY VIN#. IF THIS IS A KNOWN PROBLEM BY GM HOW CAN IT SELECT WHICH VEHICLES TO FIX.

• 10/24/2018· UNKNOWN OR OTHER

  MY TRANSMISSION IS SLIPPING AND SOMETHING IS CRACK1

• 10/23/2017· UNKNOWN OR OTHERFire

  I WAS ON MY WAY TO WORK ON HIGHWAY 1 SOUTH TOWARD HARRISBURG AR AND I STARTED SMELLING SMOKE AND NOTICED IT COMING FROM VENTS. AFTER I GOT OUT OF MY CAR , FLAMES ENGULFED AND TOTALED MY CAR COMPLETELY.

• 10/22/2019· ELECTRICAL SYSTEM

  KEY STICKS IN IGNITION

• 10/21/2020· UNKNOWN OR OTHER

  KEY REMAINS LOCKED IN THE TUMBLER IN THE OFF POSITION. THIS ALSO DRAINS THE BATTERY.

• 10/19/2017· ELECTRICAL SYSTEM

  HAVE OWNED THE CAR LESS THAN 1 YEAR, IT HAS 57000 ON IT.. STARTED WITH TURNING SIGNAL DISENGAGING THE CRUISE CONTROL. THEN LIGHTS COMING ON THE DASH AND THE RADIO GOING OFF. THEN HAVING IGNITION CHIME COMING ON AND THE CAR SLOWING LIKE IT WOULD STALL. DOOR LOCKS GOING UP AND DOWN AND THE CAR FEEL LIKE IT WOULD STALL, IT FINALLY DIED IN A PARKING LOT. COULD NOT REMOVE THE KEY FORM THE IGNITION. GOT TO THE DEALER.. CHANGED A FUSE BOX UNDER THE HOOD. . TWO DAYS LATER, IT JUST STOPPED BUT I HAD ELECTRIC TO RESTART. TOWED AGAIN. GM DEALER WAS GREAT AT TRYING TO FIX THIS. REPLACED A MODUAL IN THE CONSOLE OF THE CAR BY SHIFTING LEVER. CAR WAS GREAT FOR 3 DAYS, THEN CHECK ENGINE LIGHT CAME ON, WENT OFF, PARKING BREAK LIGHT CAME ON AND RADIO WENT OFF.. THEN BATTERY LIGHT CAME ON AND WAS REGISTERING LOW VOLTAGE. IT IS STILL AT THE GM DEALER, THEY HAVE HAD IT HOOKED UP TO THE COMPUTER FOR 3 DAYS AND CAN NOT FIND THE CAUSE.. NICE CAR TO DRIVE WHEN IT IS RUNNING, BUT NOT RELIABLE...

• 10/13/2021· ENGINEFire

  The contact owns a 2012 Chevrolet Captiva. The contact stated that while his engine was off, the vehicle had caught fire and burned out on its own. The contact discovered the failure upon the entrance of the vehicle and saw smoke within the cabin. The vehicle would not start and was towed to the dealer. The contact was then informed that the climate control module had caused a fire within the vehicle and the module was replaced. After the repair, the check engine light would intermittently illuminate on the dashboard. The contact took the vehicle to Bob Tyler Toyota(7201 Pensacola Blvd, Pensacola, FL 32505) where they diagnosed the vehicle with engine failure. The manufacturer was notified and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was 125,379

• 10/12/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  PARKING LIGHT COMES ON AND RADIO TURNS OFF EXCEPT FOR THE CLOCK, THEN TURNS BACK ON. CHECK ENGINE LIGHT CAME ONE, WENT OFF WHEN HIGH BEAMS TURNED ON. USING THE TURNING SIGNAL DISABLES THE CRUISE CONTROL. TODAY ON THE WAY TO WORK, THE BATTERY LIGHT COMES ON AFTER THE CHECK ENGINE LIGHT GOES OFF. CHECKING THE VOLTS ON THE DASH AND IT SHOWS THEY ARE LOW. CAR HAS BEEN TRAVELING FOR 25 MINUTES, SO ALTERNATOR SHOULD HAVE CHARGED BATTERY. GET TO WORK AND THE VOLTS ARE BACK UP TO 13.8 BUT BATTERY LIGHT STILL ON. THIS IS ONE WEEK AFTER THE CAR JUST STOPPED ( IN THE ROAD) AND NOTHING WORKED AND THE KEY WAS STUCK IN THE IGNITION. CAR REPAIR REPLACED FUSE BOX UNDER THE HOOD THEN A MODUAL IN THE CONSOLE. CAR WAS GREAT FOR 5 DAYS, NOW NEW ISSUES HAPPENING AND SOME OF THE OLD ( RADIO AND CRUSE) CAR HAS 56000 MILES.

• 10/05/2015· UNKNOWN OR OTHER

  I WAS DRIVING, GOING AROUND 60 MPH ON THE HIGHWAY 684 TOWARDS WHITE PLAINS, NY. HEARD A VERY LOUD SOUND, RAISED MY EYES SLIGHTLY UPWARD TO THE RIGHT TO DISCOVER MY SUNROOF SHATTERED. SOME OF IT FELL INTO THE CAR LEAVING A HOLE . THE GLASS REMAINING, LOOKED AS THOUGH THERE WAS A PRESSURE BUILD UP INSIDE OF THE CAR BECAUSE IT IS RAISED TOWARDS THE ROOF OF THE CAR. I NOW WORRIED THAT ONCE I GET THE ROOF REPAIRED, THIS MAY HAPPEN AGAIN. LUCKILY, THE GLASS THAT FELL INTO THE CAR DID NOT COME DOWN ON MY HEAD, WHICH COULD HAVE CAUSED ME TO LOSE CONTROL OF THE CAR.

• 10/04/2017· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

  PROBLEMS STARTED WITH RADIO GOING OFF. THEN LIGHTS DIMMING WHEN USING THE WINDOW SWITCH. THEN WHILE USING THE TURNING SIGNAL, THE CRUSE WOULD SHUT OFF. THEN DRIVING AT NIGHT THE LIGHTS STARTED FLICKERING THEN SEEMED TO TURN OFF. THE CAR SEEMED TO LOOSE POWER. THE BREAK LIGHT WOULD COME ON THEN GO OFF. THE SEAT BELT LIGHT AND CHECK ENGINE. THE WARNING BELL THAT SOUNDS WHILE THE KEY IS IN IGNITION WOULD GO OFF AND MESSAGES WOULD FLASH ACROSS THE RADIO AND THE INFORMATION ON THE DASH WOULD SCROLL WITH OUT YOU SCROLLING THEM. TODAY THE CAR DECELERATED IN A BUSY INTERSECTION AND THE CAR LOCKS WENT UP AND DOWN. ON THE WAY HOME, THE CAR WAS DEAD AND I COULD NOT REMOVE THE KEY. CALLED A TOW, THEY JUMPED THE CAR, IT STARTED. ON THE WAY TO THE REPAIR GARAGE, THE CAR DIED IN THE ROAD. CALLED FOR A SECOND TOW, BUT WAS ABLE TO START THE CAR BY HITTING THE EXTERNAL FUSE BOX. GOT IT TO THE GARAGE AND IT IS THERE TODAY.

• 09/30/2015· ELECTRICAL SYSTEM

  INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MANY COMPLAINTS ON THIS VEHICLE TYPE. I HAVE NOT YET PROCEEDED WITH REPAIRS AT THIS TIME. THIS HAS BEEN OCCURRING SINCE APPROXIMATELY APRIL 2015.

• 09/26/2017· POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED A NUMBER OF TIMES IN THE PAST AND THE VEHICLE WOULD NOT START UNTIL THE NEXT DAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COOPER CHEVROLET BUICK, 1300 S QUINTARD AVE, ANNISTON, AL, 36201), BUT THEY WERE UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE TRANSMISSION WOULD DISENGAGE OR DISPLAY A FUEL PUMP ERROR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

• 09/25/2020· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  WHILE DRIVING - OR EVEN SITTING STILL - RADIO AND CLOCK WILL SHUT OFF, "SERVICE STABILITRACK LIGHT" ILLUMINATES ON DASH WITH THE MESSAGE SHOWING ON THE MESSAGE CENTER DASH DISPLAY. AFTER 5 SECONDS OR SO, IT DISAPPEARS; HOWEVER OCCURS OFTEN BUT NO CONSISTENT (SOMETIMES NONE AT ALL, SOME TIMES 4 OR SO TIMES IN A 20MI DRIVE). BATTERY AND ALTERNATOR ARE BRAND NEW (ALTERNATOR HAS BEEN REPLACED TWICE IN 12 MONTHS). VEHICLE IS OWNED OUTRIGHT AND HAS 142,000+ MILES.

• 09/25/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING A LARGE AMOUNT OF OIL WITHIN 1,000 MILES WELL BELOW THE 3,000 MILE NORMAL CHECKUP PERIOD. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A 20,000 MILE EXTENSION OF THE MANUFACTURER'S 100,000 MILE WARRANTY. THE MANUFACTURER STATED THAT THE REASON FOR THE EXCLUSION HAD TO DO WITH WHERE THE ENGINE PARTS WERE SUPPLIED FROM, EVEN THOUGH THE ENGINE IN THE CAPTIVA WAS THE SAME AS THE OTHER VEHICLES INCLUDED IN THE WARRANTY EXTENSION. THE DEALER (CHAPMAN CHEVROLET, 1717 E BASELINE RD, TEMPE, AZ 85283, (480) 838-1234) STATED THAT THERE WAS NO RECALL FOR THE OIL CONSUMPTION FAILURE. THE FAILURE MILEAGE WAS 98,000.

• 09/24/2023· STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  Unknown, car will shut off while driving and turn back on while flashing service traction control. In some cases it will completely turn off and I will have to put transmission in park and re crank it in the middle of traffic. Power steering goes out while driving aswell as other issues. Locks go in and out while driving. No known cause to this as battery and alternator is good and I've replaced BCM and reprogrammed it but still having the same issue

• 09/23/2019· STEERING,ELECTRICAL SYSTEM,ENGINE

  STALLED, SLOWED SPEED, STOPPED. WILL NOT RESTART

• 09/23/2019· STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)Crash

  LOSS OF POWER DURING STEERING - STEERING NOT STABLE - STALL OF ENGINE WHEN TURNING A CURVE. CAUSED MINOR VEHICLE ACCIDENT ON INTERSTATE

• 09/22/2017· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  THE PARKING BRAKE KEEPS ON GOING ON WELL DRIVING, ELECTRICAL PROBLEMS AND FUEL PUMP NOT WORKING PROPERLY.

• 09/21/2016· STEERING

  ONCE YOU TURN OFF THE VEHICLE THE KEY STAYS IN ACC AND DOES NOT COME OUT OF STEERING WHEEL COLUMB. SO YOU HAVE TO UNPLUG BATTERY IF YOU ARE OUT OF THE VEHICLE FOR ALONG TIME OR YOUR BATTERY WILL GO DEAD.

• 09/20/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  RADIO WOULD TURN OFF WHILE DRIVING, SERVICE TRACTION CONTROL MESSAGE LIGHT AND CHIMES, WOULD GO OFF, INTERIOR LIGHTS WOULD DIM OUT VEHICLE WOULD TURN OVER BUT NOT START, ENGINE LIGHT WOULD NOT STAY ON HOWEVER WAS ABLE TO GET AUTO STORE TO PULL CODES WHEN LIGHT WAS ON. TALKED TO DEALERSHIP ADVISED TO REPLACE BATTERY AND KEY FOB AS ONE CODE HAD TO DO WITH VEHICLE THINKING WRONG KEY WAS USED. REPLACED BATTERY AND KEY FOBS SEEMED TO BE OKAY FOR 2 MONTHS. THEN TODAY WHEN PUTTING WINDOW DOWN TO GET MAIL THE RADIO TURNED OFF, SERVICE TRACTION CONTROLS LIGHTS STARTED GOING OFF AGAIN AND AIR BLOWER CUT OUT (THIS STARTED WHEN VEHICLE PUT IN PARK) NOTICED WHEN THIS WAS HAPPENING THAT VOLTAGE ON BATTERY WOULD DROP. TOOK TO AUTO STORE AND THEY CHECKED BATTERY IT WAS FINE. BUT WHEN AIR WAS ON AND WINDOW WOULD BE PUT DOWN IT WOULD RECREATE THE SAME PROBLEM (VEHICLE WAS IN PARK). AUTO STORE SAID COULD BE A SHORT. AFTER TESTING BATTERY AND IT WAS GOOD THE AIR WAS TURNED OFF AND WINDOW BEING PUT DOWN WOULD NOT CAUSE ANY ISSUES. ONLY SEEMS TO HAPPEN WHEN AIR WAS ON. THERE SEEMS TO BE NUMEROUS COMPLAINTS REGARDING THESE TYPES OFF ELECTRICAL OCCURRENCES FOR THIS VEHICLE TYPE. ALSO HAVE HAD ISSUES WITH A SURGE WHEN DRIVING VEHICLE. HAD DIFFERENT TRANSMISSION AND POWER TRAIN THINGS LOOKED AT FROM DEALERSHIP THAT HAVE IMPROVED IT BUT NOT FULLY CORRECTED. SEEMS TO HAVE GOTTEN EVEN A LITTLE BETTER AFTER BATTERY REPLACED BUT STILL OCCURS TO THE POINT WHERE IT SHIFTS HARD AND SURGES THE CAR FORWARD.

• 09/16/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS JAMMED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALERSHIP WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,934. UPDATED 10/26/16*LJ *TR

• 09/12/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

  ELECTRICAL PROBLEM. WILL NOT START AFTER TURNING OFF. 3RD TIME

• 09/08/2017· ELECTRICAL SYSTEM

  VEHICLE IS PUT IN PARK AND I TRY TO TURN THE KEY TO OFF POSITION BUT THE KEY WILL NOT TURN TO OFF POSITION SO KEY CAN BE REMOVED. FURTHERMORE, GM KNOWS ABOUT THE PROBLEM AND HAS FAILED TO PLACE MY MODEL ON THE RECALL LIST ACCORDING TO INQUIRES THAT I HAVE MADE. I ALSO HAVE AN EXTENDED WARRANTY, PROTECTIVE ASSET THAT WAS PURCHASED FROM PURCHASE DEALER, BUT THEY WILL NOT COVER JUST THE IGNITION SWITCH. I NEED GM TO ISSUE A RECALL ON MY MODEL, CHEVY CAPTIVA.

• 09/07/2020· AIR BAGSCrash

  MY HUSBAND WAS DRIVING AND THE VEHICLE WAS IN MOTIONS, HE HIT THE BREAKS AND CAME TO A QUICK STOP AND THE VEHICLE FROM BEHIND BUMPED HIM AT ABOUT 20 MILES AN HOUR. IT SET OFF THE AIRBAG DASH LIGHT, BUT THE AIRBAGS DID NOT DEPLOY. THE DEALERSHIP DIAGNOSED A PROBLEM WITH THE STEERING WHEEL CANISTER OR COIL FOR THE AIRBAG, AND A REAR SENSOR IN THE BUMPER OF THE VEHICLE. I AM WONDERING IF THIS IS RELATED TO THE TAKATA AIR BAG RECALL. IT HAS NOT HAD A CAR ACCIDENT SINCE WE HAVE OWNED IT IN 2017. I AM UNSURE WHEN THIS HAPPENED. IT WAS IN THE LAST YEAR.

• 09/07/2017· ELECTRICAL SYSTEM

  THE KEY WILL NOT TURN TO OFF POSITION IN THE IGNITION AFTER THE ENGINE IS TURNED OFF. IT STARTED NOT TURNING TO OFF POSITION SOMETIMES BUT NOW IT IS EVERY TIME. MY DEALER SAYS THAT THERE IS NOT A RECALL ON THE MODEL THAT I OWN, THE CHEVROLET CAPTIVA, 2012. ONLINE RESEARCH SHOWS THAT OTHER CAPTIVA OWNERS HAVE THE SAME PROBLEMS. PLEASE HELP WITH THIS PROBLEM, BECAUSE I AM AFRAID THAT THE SYSTEM ALSO MAY HAVE THE OTHER PROBLEMS THAT CAUSES THE ENGINE TO SWITCH OFF AUTOMATIC.

• 09/03/2019· ENGINE

  THE CAR HAS LEAKAGE AND COOLANT PROBLEMS. THE ENGINE OVERHEATS AFTER A LITTLE WHILE OF DRIVING THE VEHICLE.

• 09/03/2018· UNKNOWN OR OTHER

  THE KEY CONTINUALLY GOTTEN STUCK.

• 09/01/2014· ELECTRICAL SYSTEM

  I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD START AND EVERYTHING WOULD BE FINE. TOOK IT TO THE DEALER BOTH TIMES, BUT THEY LOOKED AT ME AS IF I WERE CRAZY. THEY KEPT CAR FOR A WEEK AT A TIME AND COULD NOT REPLICATE THE ISSUE. THEY WERE AS STUMPED AS ME. GOOD TO HEAR THAT MY CAR ISN'T THE ONLY ONE TO DO THIS. IT'S BEEN SEVERAL MONTHS SINCE THE LAST INCIDENT. HOPEFULLY IT HAS GONE AWAY. *TR

• 08/30/2021· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  Numerous complaints have been filed on the internet and to the NHTSA concerning the electrical system on this vehicle. Include engine not starting when turn key, car starts to have flashing instrument panel light and then dying, failure to be able to remove the key when turning off the ignition, most dangerous issue is the electrical system failing when on the highway, dealers seem to be aware of the problem but have not corrected problem which is probably related to positive and negative battery cables and "battery current sensor". This is a dangerous vehicle because of the uncertainty of the electrical failure to some time start or failing while driving down the highway. It certainly seems that there have been sufficient issues by any number Captiva owners to warrant a recall and have dealers correct the electrical problems before one is seriously injured.