crashtest

2012 / Cadillac

2012 Cadillac CTS

5/5

Overall rating (best variant)

Safety ratings

2012 Cadillac CTS 4 DR AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 10.3%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Cadillac CTS 4 DR RWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 10.3%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Cadillac CTS SW AWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 10.3%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Cadillac CTS SW RWD

5/5Overall
5/5Frontal crash
5/5Side crash
5/5Side pole
4/5Rollover
Frontal, driver: 5★Frontal, passenger: 5★Side, driver: 5★Side, rear passenger: 5★Rollover risk: 10.3%
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Cadillac CTS 2 DR AWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2012 Cadillac CTS 2 DR RWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
Not ratedRollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (2)

  • SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUMCampaign 11V536000 · 02/11/2011

    GM IS RECALLING CERTAIN MODEL YEAR 2012 CADILLAC CTS VEHICLES MANUFACTURED FROM OCTOBER 21, 2011, THROUGH OCTOBER 26, 2011. THESE VEHICLES MAY HAVE A CONDITION IN WHICH THE POWER VACUUM BRAKE BOOST PUSHROD RETENTION NUT MAY NOT BE TORQUED TO THE PROPER SPECIFICATION. IF THE NUT IS NOT TORQUED TO THE PROPER SPECIFICATION, THE NUT COULD LOOSEN AND ALLOW THE PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.

    Risk: THIS COULD RESULT IN A LOSS OF ABILITY TO BRAKE AND a vehicle CRASH WITHOUT PRIOR WARNING.

    Fix: CADILLAC DEALERS WILL INSPECT THE POWER VACUUM BRAKE BOOST PUSHROD RETENTION NUT, AND IF NECESSARY, TORQUE THE NUT TO THE PROPER SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006.

  • ELECTRICAL SYSTEM:IGNITIONCampaign 14V394000 · 02/07/2014

    This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

    Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

    Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Owner complaints

67
Complaints
6
Crashes reported
0
Fires reported
8
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM10
  • EXTERIOR LIGHTING10
  • SERVICE BRAKES9
  • SUSPENSION7
  • UNKNOWN OR OTHER6
  • AIR BAGS6
  • VEHICLE SPEED CONTROL6
  • ENGINE6
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/10/2015· UNKNOWN OR OTHER

    THE DRIVER'S SIDE DOOR ON MY CTS COUPE HAS AN ELECTRICAL "TOUCH PAD" THAT HAS CEASED TO FUNCTION NORMALLY. TWICE I HAVE HAD TO CRAWL INTO THE VEHICLE FROM THE PASSENGER SIDE WHICH HAS NOT BEEN AFFECTED. DEALERSHIP HAS STATED THAT THE PROBLEM IS NOT UNDER WARRANTY BECAUSE THE MILEAGE IS IN EXCESS OF 50,000 (MY VEHICLE IS AT 55,690). PAIN IN THE NECK.

  • 12/08/2014· AIR BAGS,SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

  • 12/07/2014· ELECTRICAL SYSTEM

    THE ELECTRICAL SYSTEM IN THE CADILLAC SEEMS TO HAVE A LOT OF ISSUES AND BRINGS A LOT OF CONCERNS TO ME, ESPECIALLY IN TRANSPORTING FAMILY MEMBERS. FIRST THE NAVIGATION SCREEN WILL SPUTTER AND START SPORADICALLY FLASHING ON AN OFF, SECOND THE CONTROLS ON THE STEERING WHEELS WILL RANDOMLY STOP WORKING, THIRD THE WINDOWS WILL NOT CLOSE OR WHEN OPENED THEY WILL CLOSE AND THEN REOPEN AUTOMATICALLY MULTIPLE TIMES, FOURTH THE ABS/TRACTION CONTROL/STABILITRACK SEEMS TO HAVE LEVELS OF ERROR WHICH I WILL EXPLAIN MORE OF. THE WINDOW OF THE VEHICLE WHEN BADGING OUT AT WORK WOULD NOT CLOSE, IT WAS RAINING AND I BADGED OUT THEN WHEN CLOSING IT JUST REOPENED, THIS HAPPENED ABOUT 7 TIMES BEFORE I STOPPED THE CAR AS WATER WAS COMING IN, I KEPT TRYING TO CLOSE THE WINDOWS AND ANOTHER CAR HIT THE BRAKES BEHIND ME CAUSING THE LADY TO HAVE SOME BACK PAIN (THIS RANDOMLY CONTINUES TO BE A PROBLEM). ALSO THE TCS/ABS STABILITRACK SEEMS TO BE MALFUNCTIONING, WHEN I TURN MORE THEN 20 DEGREES IT WILL KICK ON AND START TO APPLY BRAKE BY ITSELF AND THE CAR STARTS JERKING WHICH BRINGS CONCERNS. I CALLED GM AND THEY SEEMED TO DISREGARD MY CLAIMS HOWEVER I BELIEVE ALL THESE "DEFECTS" AND "BUGS" ARE RELATED AND SHOULD BE ADDRESSED IN THE ELECTRICAL SYSTEM TO PREVENT A MORE DIRE ISSUES IN THE RESULT OF ACCIDENT OF IMPACT. IT BRINGS A LOT OF CONCERN. *TR

  • 11/30/2019· WHEELS

    ON 3/23/2019 BOUGHT BRIDGESTONE TIRE PACKAGE FOR 2012 CADILLAC CTS PERFORMANCE. MY VEHICLE REQUIRES 2 SIZES OF TIRES, 265/45/18 & 235/50/18. THE TIRES ARE ALMOST BALD ARE 265/45/18 POTENZA. ON 11/29/2019 TIRE CHECK LIGHT COMES ON TO CHECK TIRE PRESSURE TO RIGHT REAR TIRE. SINCE WEATHER IS COLD, I EXPECT THE TIRE LIGHT TO COME ON AND OFF WHEN AIR HAS BEEN PUT IN. I WENT TO DISCOUNT TIRE TO PUT AIR, AND THE TECH INDICATED THE BACK 2 TIRES HAS A THREAD DEPTH OF 2 AND UNSAFE. I IMMEDIATELY WENT TO FIRESTONE COMPLETE AUTO CARE WHO I GOT THE TIRES FROM AND INSTALLATION. THEY PUT THE TIRE UP ON A SCOPE AND BOTH 2 TIRES IN BACK WERE ALMOST BALD IN THE MIDDLE. THE THREAD ON THE OUTER TIRES SEEMED FINE, BUT THE MIDDLE SECTION OF THE TIRE WAS ALMOST COMPLETELY BALD. THE TIRE TECHNICIAN TOOK MY CAR FOR TEST DRIVE TO SEE IF THERE WERE BALL JOINTS, SUSPENSION OR OTHER ISSUES THAT MAY BE CAUSING THE WEAR ON THE TIRE AND THE TECH FOUND NONE. I GO FAITHFULLY EVERY 3,000 MILES FOR OIL CHANGE AND TIRE ROTATION AT THE DEALERSHIP SO IF THERE ARE ISSUES, I WOULD HAVE KNOWN ABOUT THEM AND CORRECT THEM IMMEDIATELY. THERE WERE NO ISSUES FOUND AND THE ONLY EXPLANATION THAT FIRESTONE CAN GIVE ME IS THAT THESE TIRES ARE NOT MADE FOR YOUR CAR SINCE IT WAS A PERFORMANCE CAR.

  • 11/04/2013· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TO CLOSE TOGETHER UNLIKE NORMAL PEDALS. THE DEALER ADVISED THAT THEY COULD NOT CORRECT THE PEDALS BEING CLOSE TO EACH OTHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 10,000.

  • 11/02/2022· SUSPENSION

    The Sub frame has a crack where it connects with the control arm I posted a picture in the forum group for Cadillac owners of the same vehicle and over 20 owners I’ve counted have the same crack in the same location it has unfortunately failed for some members already. I fear that this was an engineering flaw that needs to be taken care of or examined before some one can get seriously hurt or lose there life by having the sub frame fail causing the control arm of the front wheel to fall off I have multiple pictures of separate vehicles that have the same crack and even one that fully broke apart at the same location. Please take a look at this as this I fear could break at any time and I fear many Cadillacs are driving around with this same engineering flaw

  • 11/02/2021· SERVICE BRAKES, AIR,TRACTION CONTROL SYSTEM

    The contact owns a 2012 Cadillac CTS. The contact stated while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. The contact stated the traction control was off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 50,000.

  • 11/02/2015· POWER TRAIN

    WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE IS REFLECTING IN THE RPM GAUGE, WHICH WHEN THIS PROBLEM OCCURS THE RPMS APPEAR TO BOUNCE UP AND DOWN UNTIL THE GEARS FULLY ENGAGE. I HAVE EXPERIENCED THIS ISSUE WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY WHERE THE CAR WILL VIBRATE WHILE UPSHIFTING AND I WILL HAVE TO EITHER LET OFF OF THE GAS PEDAL OR PUSH DOWN MORE IN ORDER TO MAKE THE ISSUE STOP. SHIFTING IS FAR FROM SMOOTH IN THIS VEHICLE. ISSUE HAS BEEN OCCURRING SINCE MARCH OF 2015 WHEN I PURCHASED THE VEHICLE. I HAVE ALREADY TAKEN IT TO THE LOCAL DEALER, WHICH I HAVE BEEN TOLD CADILLAC AND GM ARE AWARE, BUT THE DEALER WAS ADVISED NOT TO CONDUCT ANY REPAIRS.

  • 10/26/2018· POWER TRAIN

    BOLTS BACKED OUT OF DRIVE SHAFT

  • 10/20/2012· EXTERIOR LIGHTING

    WHILE DRIVING ON A ROAD WITH MANY CURVES AT APPROXIMATELY 40 MPH, I WENT TO TURN ON THE BRIGHT LIGHTS BY PUSHING LEVER ON LEFT SIDE OF STEERING WHEEL OUTWARDS THE BRIGHT LIGHTS CAME ON AS INTENDED BUT AT THE SAME TIME I APPARENTLY HIT THE SWITCH WHICH CONTROLS THE LIGHTS IN DIFFERENT POSITIONS. THE BRIGHT LIGHTS WENT OFF AND I WAS LEFT WITH PARKING LIGHTS ONLY AND COULD NOT SEE AT ALL. THERE WAS NO ROAD SHOULDER AS IT WAS ONLY ONE LANE IN EACH DIRECTION. I REDUCED MY SPEED TO 4 OR 5 MPH AND DID NOT KNOW WHAT I HAD DONE TO CAUSE THIS. THERE IS NO LIGHTS ON THE STEERING COLUMN AND I HAD TO WATCH THE ROAD SO CAREFULLY THAT I HAD NO OR LITTLE TIME TO UNDERSTAND WHY THE LIGHTS WENT OUT. A CAR CAME UP BEHIND ME AND WITH HIS LIGHTS I FINALLY HAD TIME TO LOOK DOWN AND MOVE THE LIGHT SWITCH TO ITS PROPER POSITION. IT WAS A HORRIBLE EXPERIENCE AND SOMETHING NEEDS TO BE DONE TO PREVENT THIS FROM HAPPENING AGAIN. *TR

  • 10/16/2014· ELECTRICAL SYSTEM

    2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLUTION TO THE PROBLEM. *JB

  • 10/11/2017· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO 90 MPH AFTER THE GEAR SHIFTER WAS SHIFT TO MANUAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AL MOORE CADILLAC LOCATED AT 9177 W BROAD ST, RICHMOND, VA 23294 WHERE THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

  • 09/30/2020· STEERING,ENGINE

    MY CAR WAS BROUGHT IN FOR VIBRATION AT ALDERMAN CADILLAC IN MERIDEN I TOOK IT IN AND COME TO FIND OUT, IT WAS THE POWER STEERING AND A MOTOR MOUNT. THE DEALER ASKED ME IF I WANTED TO TAKE THE CAR AFTER IT WAS FIXED ALTHOUGH HE TOLD ME THAT IT WOULDN'T BE SAFE TO DRIVE. I RECEIVED THE VEHICLE 3 DAYS LATER AND THE PROBLEM WAS STILL THERE. MY STEERING WHEEL WAS ALSO LOOSE AND THE ALIGNMENT WAS OFF. I TOOK IT BACK TO THE DEALER WITHING 20 HOURS TO TELL THEM THAT IT WAS NOT FIXED AND THAT THE CAR ALL OF A SUDDEN DRIVES TOTALLY DIFFERENT AND NOT IN A GOOD WAY. THE MANAGER OF THE SERVICE DEPARTMENT TOLD ME THAT THEY CAN'T FIX THE CAR BECAUSE IT'S TOO MUCH WORK. I DID NOT FEEL SAFE DRIVING MY VEHICLE WHICH I TOLD THE DEALER ABOUT 5 TIMES. THAT DID NOT MATTER TO THEM AT ALL. THE DEALER ARGUED ME DOWN AND I TOLD THEM THAT I WILL NOT DRIVE MY VEHICLE IN THE POSITION IT WAS IN. I WILL CONTINUE TO GO AS FAR AS I NEED TO DO GET THIS UNSAFE SITUATION HANDLED. I DO NOT APPRECIATE THIS. I TRUSTED IN CADILLAC AND I WILL NEVER GO BACK THERE AGAIN.

  • 09/25/2014· STEERING,SUSPENSION,STRUCTURECrash

    AS I APPROACHED A STREET FROM A STORE PARKING LOT, I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW. AS I SAW I WAS NOT GOING TO STOP, I TRIED TO STEER THE CAR TO THE RIGHT TO TRY TO AVOID CROSSING INTO TRAFFIC. THE STEERING WHEEL WOULD NOT TURN. I WAS GOING VERY SLOWLY AND SAW THE FACE OF THE DRIVER OF THE CAR THAT HIT ME. THAT CAR HIT MY CAR TWICE. ONCE IN THE FRONT LEFT CORNER AND THEN IN LEFT REAR CORNER, AS MY CAR SPUN 90 DEGREES TO THE RIGHT FROM THE FIRST IMPACT. SOMEONE ASKED ME IF MY CAR HAD TURNED OFF. I SAID I DIDN'T KNOW BECAUSE THE ENGINE IS SO QUIET. A RESPONDING SHERIFF'S DEPUTY TOLD MY HUSBAND THE DRIVER WHO HIT ME SAID HE SAW ME LOOKING AT HIM AND WAS SURE I WAS GOING TO STOP. LATER ANALYSIS BY A CADILLAC TECHNICIAN REVEALED ERROR CODES FROM THE FRONT WHEEL SPEED SENSORS. I HAVE BEEN TOLD A WHEEL SPEED SENSOR MALFUNCTION CAN AFFECT BRAKING. *TR

  • 09/24/2014· ELECTRICAL SYSTEM

    IN STARTING UP FROM A STOP LIGHT AND MAKING A LEFT TURN, MY KNEE EVIDENTLY HIT THE DANGLING KEY FOB AND TURNED OFF THE ENGINE. *TR

  • 09/22/2014· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE BRAKE LINE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN REPAIRED THE VEHICLE BY REMOVING AND REPLACING THE BRAKE LINE HOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,300.

  • 09/19/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED REPLACEMENT PARTS IN THE MAIL IN REFERENCE TO NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONFUSED AS TO WHETHER SHE WAS TO INSTALL THE PARTS HERSELF OR TAKE THEM TO A DEALER FOR INSTALLATION. THE CONTACT WAS ALSO CONCERNED THAT THE REMEDY WAS TOO SIMPLE FOR SUCH A SERIOUS FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

  • 09/18/2024· STEERING,SUSPENSION

    A combination of the lower control arm alignment adjustment bolt, it is just a slot and standard bolt. The alignment becomes loose over time and begins to work side to side in the slot, so retightening the bolt is the only solution to keep it from moving. The main issue is the subframe being made from aluminum and the machined slots for the lower arms, the "ears" for the lower arms are not machined or reenforced correctly which lead to severe fatigue cracks in the machined radius of the subframe. These cracks will cause the lower control arm to break free of the mounts and causing the front suspension to shift to the left or right and causing a crash. All it will take to break them off is a large enough bump and this WILL kill or injure someone.

  • 09/16/2014· ELECTRICAL SYSTEM

    I AM CONCERNED ABOUT THE REPAIR KIT SENT TO ME BY GM TO CORRECT A SAFETY "DEFECT" IN MY CAR. I WANTED TO MAKE SURE THAT THE SOLUTION TO THIS SAFETY PROBLEM (LABELED GM SAFETY RECALL 1497) I RECEIVED IS THE BEST AND SAFEST SOLUTION TO FIXING THE PROBLEM. I RECEIVED BY REGULAR US MAIL A REPAIR KIT AND INSTRUCTION LETTER TO REPAIR THE IGNITION "RUN" PROBLEM. THE KIT INCLUDED 4, APPROXIMATELY DIME SIZE THIN METAL KEY RINGS. TWO OF THE RINGS WERE SMALL ENOUGH TO FIT INSIDE THE LARGER RINGS. I WAS INSTRUCTED TO REPLACE THE RINGS THAT I RECEIVED WHEN I RECEIVED THE CAR FROM THE CADILLAC DEALER WITH THE NEW SMALLER RINGS. THE BULKY HEADS OF THE IGNITION KEY AND RKE TRANSMITTER MADE IT VERY DIFFICULT TO PUT ON THE RINGS. THE RINGS BECAME STRETCHED WHEN PUTTING ON THE RINGS AND NOW I AM CONCERNED ABOUT LOOSING EITHER THE KEY OR TRANSMITTER. THESE RINGS COULD ALSO HAVE DAMAGE THE THE PERSON OR THE TRANSMITTER WHEN TRYING TO GET THE SMALL RINGS TO FIT THE HEAD OF THE TRANSMITTER. I WANT TO KNOW IF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) APPROVED THIS FIX AND IS IT ENOUGH TO CORRECT A PROBLEM THAT YOU THOUGHT WAS SERIOUS ENOUGH TO ISSUE A SAFETY RECALL? THE NHTSA CAMPAIGN NUMBER FOR THE RECALL IS 14V394. PLEASE ADVISE IN WRITING AS SOON AS POSSIBLE. THANK YOU. *TR

  • 09/15/2015· STRUCTURE

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

  • 09/11/2019· EXTERIOR LIGHTING

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLIGHT ASSEMBLIES. THE VEHICLE WAS TAKEN TO CADILLAC OF NAPERVILLE (630-219-0417, LOCATED AT 1507 W OGDEN AVE, NAPERVILLE, IL 60540) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

  • 08/06/2019· VEHICLE SPEED CONTROL

    WHEN USING FULL THROTTLE, (FLOORED ACCELERATOR) THE GAS PEDAL GETS STUCK IN WOT POSITION. THIS OCCURS INTERMITTENTLY, FIRST TIME WAS APPROXIMATELY 3/2015.

  • 08/02/2012· STRUCTURE,ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE DOOR WERE NOT PROPERLY ALIGNED. THE CONTACT WAS ABLE TO ERRONEOUSLY PLACE HIS FINGER BETWEEN THE DOOR AND THE INSTRUMENT PANEL ON THE DRIVER SIDE, WITH ADDITIONAL SPACE REMAINING. WHEN THE CONTACT PLACED HIS HAND BETWEEN THE PASSENGER SIDE DOOR AND THE DASHBOARD, THERE WAS NO SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THERE WAS A MANUFACTURING FLAW.THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND WOULD MAKE NO RESTITUTION. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 80. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS

  • 07/29/2014· ENGINE

    THE CAR IGNITION SWITCH WOULD SOMETIMES AUTOMATIC CUT OFF BY ITSELF. I HAVE NOTIFIED THIS CADILLAC DEALER ABOUT THIS CAR SEVERAL TIMES, EVEN WITH THE ENGINE SOUNDS LIKE IT IS ABOUT TO BLOW UP, I DON'T THINK THEY BELIEVED ME BECAUSE I WAS UPSET ABOUT A CAR THAT THE ENTIRE CAR HAD BEN PAINTED INSIDE AND OUT, MOTOR AND ALL, BUT I QUESTS WHEN SOMETHING HAPPENS , THEN THEY WILL BELIEVE ME. *JS

  • 07/10/2019· EXTERIOR LIGHTING

    BOTH HEADLIGHTS ON THE VEHICLE HAVE HAD TO BE REPLACED VERY RECENTLY (SPRING/SUMMER) FOLLOWING A COLD AND HARSH WINTER. WE BELIEVE THAT THE PROBLEM IDENTIFIED WITH THE SRX MODELS EXTENDS TO THE CTS AND PERHAPS OTHER CADILLAC MODELS GIVEN THE NUMBER ON THE STREET WITH A SINGLE HEADLIGHT; HOWEVER, CADILLAC HAS DENIED OUR CLAIM. THE COST OF REPAIR OF BOTH HEADLIGHTS EXCEEDED $600.

  • 07/10/2018· EXTERIOR LIGHTING

    MY STATION WAGON IS A 2012 THAT I BOUGHT NEW IN AUG 2013. IN ABOUT A YEAR I NOTICED CONDENSATION ON THE INSIDE OF THE SEALED LED HEADLIGHT ASSEMBLY

  • 07/02/2019· POWER TRAIN,EXTERIOR LIGHTING

    WHILE DRIVING HEARD CLANKING UNDER THE CAR FOR ABOUT 2 BLOCKS THEN STOPED. TOOK IT TO THE DEALER AND FOUND OUT 2 BOLTS HAD BACKED OUT OF THE DRIVE SHAFT AND ONE HAD SHEARED. HAD THE EXACT SAME PROBLEM WITH A 2011 CTS. I HAD PURCHASED A WARRANTY WHEN I BOUGHT THE CAR IN 2018, CAR WAS REPAIRED. I DID NOTIFY CADILLAC. RIGHT FRONT HEADLIGHT HAS MOISTURE. UNDERSTAND CADILLAC USED INFERIOR SEALS PREVIOUSLY. WILL NEED TO REPLACE. LIGHT COST APPROXIMATELY $250.00.

  • 07/01/2019· POWER TRAIN

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 5 MPH, THE CONTACT HEARD AN ABNORMAL SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO MOORE CADILLAC (LOCATED AT 25450 PLEASANT VALLEY RD, CHANTILLY, VA 20152, (703) 939-9351) WHERE IT WAS DIAGNOSED THAT TWO DRIVESHAFT BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,318.

  • 06/29/2018· AIR BAGS

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE DRIVER AND FRONT PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO QUANTRELL AUTO GROUP (1440 E NEW CIRCLE RD, LEXINGTON, KY 40509, (859) 266-2161) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

  • 06/22/2022· AIR BAGS

    The contact owns a 2012 Cadillac CTS. The contact stated that upon taking the vehicle to the dealer for servicing, he was informed that the front passenger's side air bag had failed. The air bag warning light was illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,273.

  • 06/22/2015· SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

  • 06/08/2016· STRUCTURE

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE ELECTRICAL TOUCH PAD SEIZED TO OPERATE WITHOUT WARNING, WHICH CAUSED THE DOOR NOT TO OPEN NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S CUSTOMER SERVICE CAMPAIGN TO ADDRESS THE FAILURE BY PRESSING AN EMERGENCY RELEASE BUTTON, BUT IT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

  • 06/03/2023· VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES

    There have been a collection of other Vin numbers for this year make and model for the symptoms I have been experiencing since taking ownership in 2019. The vehicle will stall while running and randomly disable ALL WHEEL drive, Traction Control, ABS, and send Check engine light on causing me amdy son on infinite number of times to almost be hit In the middle of amd intersection, after a stop sign at low speeds, upon turning the wheels into or put of driveway, parking spaces and worst off at 60 mph on a freeway. This has resulted in multiple near accidents as the vehicle randomly disables itself. It occurs mostly after pressing the brakes to shift gears and almost always causes the vehicle to become inoperable for over an hour where it sits as there is no option to disable AWD or choose from FWD OR RWD. It happens in manual mode (or called performance mode) as well as automatic mode and has been occurring for 5 and a half years. I have been charged an exorbitant amount for supposed repairs from.dealers and mechanics who have claimed to fix it and I have severe autoimmune disease, a foot prosthetic, AND a minor child I have to transport to and from.school in the car. My issue and warning lights and symptoms mirror the recall of the Vin numbers the manufacturer has performed the recall repair on exactly and yet I have been sent from dealers who refuse to check the part that's defective which is I believe the hydrolic brake rod to the brake petal. The bold needs to be simply retorqued to the proper torque to fix the problem as it was either assembled improperly torqued and or can loosen over time resulting in dangerous and immediate and unexpected complete loss of power to the vehicle allowing people to slam into you at any time. I have had it towed numerous times after these incidents. All features, climate control, locks, entertainment, windows and everything functions when this happens. I have replaced batteries, brakes, oil changes etc. Unresolved.

  • 06/03/2014· AIR BAGSCrash

    VEHICLE WAS AT COMPLETE STOP IN CONGESTED TRAFFIC. DRIVER HAD TRANSMISSION IN DRIVE AND FOOT ON BRAKE. VEHICLE WAS APPROXIMATELY 5 FEET FROM VEHICLE DIRECTLY AHEAD. VEHICLE WAS STRUCK FROM BEHIND BY A LARGE SUV CAUSING VEHICLE TO COLLIDE WITH VEHICLE DIRECTLY AHEAD. VEHICLE WAS DECLARED A TOTAL LOSS. VEHICLE REAR RAILS WERE DEFORMED BY FORCE OF IMPACT. DRIVER OF VEHICLE WAS THROWN FORWARD, AND THEN BACKWARD, WITH SUFFICIENT FORCE TO EXPERIENCE INJURY TO NECK AND SHOULDERS. DRIVER SEAT BELT LOCKED TO REDUCE BODY MOVEMENT RESULTING IN BRUISES TO LEFT ARM AND CHEST. AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO FRONT OF VEHICLE COLLIDING WITH VEHICLE AHEAD. DRIVER WAS TRANSPORTED TO HOSPITAL. INJURY CONSISTED OF SOFT TISSUE DAMAGE AND TRAUMA TO NECK. *TR

  • 05/25/2017· VEHICLE SPEED CONTROLCrash

    THE VEHICLE WAS DRIVING IN NORMAL CONDITIONS, AT APPROX 40MPH IN THE EVENING. WHEN ACCELERATING TO PASS A CAR GOING SLOW IN A 50MPH+ ROAD, THE ACCELERATOR STUCK IN THE CADILLAC. THIS FORCED A DEFENSIVE DECISION TO UNFORTUNATELY HIT THE CAR IN FRONT VERSUS UNKNOWN CLEARING. AFTER (NOW AT 60MPH), THE ACCELERATOR STAYED STUCK, WHICH REQUIRED THE CAR TO THEN STRIKE A POLE AT 100MPH! THIS WAS A VERY DANGEROUS SCENARIO AND ONLY BY GRACE WERE ALL PARTIES SAFE IN THE PRIMARY CAR (CADILLAC REFERENCED), AND THE CAR STRUCK. THE CAR WAS TOTALED AND EVEN THE BLACK BOX WAS NOT OPERATIONAL AFTER SITTING FOR A 3 WEEK SPAN IN A TOW LOT.

  • 05/22/2017· ELECTRICAL SYSTEM

    DRIVER SIDE DOOR WOULD NOT OPEN FROM OUTSIDE WITH KEY OR FROM INSIDE WITH MANUAL LEVER. THE DOOR LOCK BUTTON WOULD NOT MOVE TO UNLOCK DOOR BY THE ELECTRIC SWITCH OR BY HAND. I HAD TO EXIT VEHICLE BY CRAWLING OVER CENTER CONSOLE AND EXITING PASSENGER SIDE. AT SOME LEVEL I CAN UNDERSTAND THE ELECTRICAL DOOR CONTROL FAILING, BUT I DO NOT FEEL IT IS SAFE TO NOT HAVE A MECHANICAL OPTION TO OPEN THE DOOR UNDER ELECTRICAL FAILURE. THIS FIRST HAPPENED WHILE VEHICLE WAS PARKED. MECHANIC NEEDED TO CRAWL IN THE PASSENGER SIDE AND REMOVE DOOR PANEL TO REPLACE DOOR LATCH ASSEMBLY. 62014 ON ODOMETER AT REPAIR TIME.

  • 05/14/2020· EXTERIOR LIGHTING

    THE HEAD LAMP HAS CONDENSATION AND WATER BUILT UP IN IT CAUSING THE BULB TO SHORT OUT. THE CLEAR COVER HAS BECOME STAINED YELLOW RUST COLOR FROM THE WATER. *TR

  • 05/14/2012· TRACTION CONTROL SYSTEM,ENGINE

    I TOOK MY CAR THROUGH A CAR WASH AND AFTERWARDS, THE TRACTION CONTROL SYSTEM INDICATED A FAILURE ON THE DASH WARNING LIGHT. AT THE SAME TIME THE ENGINE LOST SIGNIFICANT POWER, AND I'M TOLD BY THE DEALER THAT THIS IS DUE TO INHIBITING HALF OF THE INJECTORS IF THE TC SYSTEM FAILS. THE TC SYSTEM "HEALED ITSELF" AFTER THE CAR DRIED OUT FOR A DAY AND THIS IS NOT THE FOCUS OF MY COMPLAINT. ANYONE CAN DRIVE A CAR SAFELY WITHOUT A TRACTION CONTROL SYSTEM IN OPERATION, HOWEVER, A NON-RESPONSIVE ENGINE DUE TO THE PROGRAMMED SHUTDOWN OF HALF OF THE INJECTORS IS EXTREMELY DANGEROUS. THE CAR WAS BARELY ABLE TO ACCELERATE IN STREET TRAFFIC, AND IF THE TC FAILURE HAD HAPPENED ON THE FREEWAY, I WOULD HAVE BEEN IN A VERY BAD SITUATION, UNABLE TO MAINTAIN SAFE SPEED JUST TO GET OFF OF THE FREEWAY. THIS IS A DESIGN FLAW AND SHOULD BE RE-EVALUATED. *TR UPDATED 05/22/2012 *JS

  • 05/11/2023· SERVICE BRAKES, HYDRAULIC

    The contact owns a 2012 Cadillac CTS. The contact stated that while driving at various speeds, the brake pedal was depressed and the AWD inadvertently deactivated, causing the vehicle to lose motive power. The service brake assist, check engine, traction control, ABS, and stabili-trak warning lights were illuminated. The vehicle was towed to two independent mechanics; however, no failure was found. The dealer was made aware of the failure but confirmed that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 11V536000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 130,000.

  • 05/09/2018· SUSPENSION,ENGINE

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVESHAFT AND THE SUPPORT BEARING CAUSED THE VEHICLE TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO CADILLAC NORWOOD (700 BOSTON PROVIDENCE HWY, NORWOOD, MA 02062) WHERE IT WAS DIAGNOSED THAT THE SUPPORT BEARING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER, WHILE DRIVING, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 86,478.

  • 05/09/2014· SEAT BELTS,VEHICLE SPEED CONTROL

    [XXX] 12 DEC 2013ACTDA NAME :[XXX] SEX :F RACE :B COURT :19TH JDC WARRANT TYPE :TRAFFIC, OUTSTANDING CHARGES: 32:61 USDOT: 2355249 TT&T SERVICES LLC - TRUCKING COMPANIES MAR 8, 2014 - 14023 STONE GATE DR BATON ROUGE, LA 70816 UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION) TT&T SERVICES LLC - TRUCKING COMPANIES [XXX] UNSAFE TRUCK DRIVING BASIC SERIOUS VIOLATION INDICATOR (Y = SERIOUS VIOLATION FROM INVESTIGATION WITHIN) TT&T SERVICES LLC - TRUCKING COMPANY TT&T SERVICES LLC [XXX] MOTOR CARRIER (MC) NUMBER: [XXX] USDOT: [XXX] MCS-150 DATE: 5-NOV-2012 MCS-150 MILEAGE: 20,000 MCS-150 MILEAGE YEAR: 2012 TOTAL TRUCKS: 1 POWER UNITS: 1 TOTAL DRIVERS: 1 TT&T SERVICES LLC IS CARRIER TT&T SERVICES LLC PHONE: DOES TT&T SERVICES LLC TRANSPORT HAZARDOUS MATERIAL? NO CARRIER OPERATION: N/A TT&T SERVICES LLC IN TRANSPORT BUSINESS SINCE 5-NOV-2012 CARGO HAULED (MARKED X - GREEN COLOR) BY TT&T SERVICES LLC - LOUISIANA TRUCKING COMPANY FRESH PRODUCEX GENERAL FREIGHT HOUSEHOLD METAL SHEET MOTOR VEHICLES TOWAWAY LUMBER BUILDING MATERIALS MOBILE HOMES MACHINERY LIQUIDS GASES INTERMODAL PASSENGERS OILFIELD EQUIPMENT LIVESTOCK GRAIN FEED HAY COAL MEAT GARBAGE USMAIL X CHEMICALS DRYBULK REFRIGERATED FOOD BEVERAGES PAPER PRODUCTS UTILITIES AGRICULTURAL FARM SUPPLIES CONSTRUCTION ELECTRONICS COSMETICS GARMENTS TEXTILE GLASS, PORCELAIN, CERAMIC, STONEWARE TANYA RIVER IN BATON ROUGE LA SINGLE LOCATION IN BATON ROUGE, LOUISIANA ORGANIZATION: [XXX] UNITED STATES COUNTY EAST BATON ROUGE COMPANY PROFILE THIS LISTING IS FOR[XXX] SINGLE LOCATION IN BATON ROUGE, LA. [XXX]: WAS FOUNDED IN 2012 AND IS PRIVATELY HELD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 05/08/2014· ENGINE

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,837 AND THE CURRENT MILEAGE WAS 30,200. THE CONSUMER STATED WHEN HE ATTEMPTED TO ACCELERATE, THE VEHICLE STALLED. HE ATTEMPTED TO RE-START THE VEHICLE, BUT TO NO AVAIL. THE VEHICLE WAS FLAT-BEDDED TO THE DEALER. THE DEALER REPLACED THE ECM UNIT. HOWEVER, ON MAY 7, 2014, WHILE MAKING A LEFT TURN, THE VEHICLE STALLED AGAIN. WHEN HE TRIED TO RE-START THE VEHICLE, THE ENGINE STARTED TO SHAKE AND VIBRATE. ONCE AGAIN, THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 06/16/14

  • 05/04/2021· EXTERIOR LIGHTING

    I WAS SENT A LETTER ABOUT THE RECALL AND I SENT IT BACK SAYING I COULD NOT AFFORD TO PAY UP FRONT. THE SENT ANOTHER LETTER ABOUT THE DEADLINE AND I SENT BACK I COULD NOT AFFORD TO PAY UP FRONT. I NEVER GOT A RESPONSE BACK. MY LIGHTS ARE GETTING DIMMER AND CAN'T SEE AT NIGHT. THIS IS A SAFETY HAZARD THAT I DIDN'T CAUSE AND SHOULD HAVE BEEN REQUIRED TO REPAIR. I BOUGHT THE VEHICLE USED AND HAVE A FEW PAYMENTS LEFT. THIS IS A SAFETY ISSUE AND IT'S INCONVENIENT. THIS NEED TO BE INVESTIGATED.

  • 05/01/2019· EXTERIOR LIGHTING

    I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXCESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.

  • 05/01/2019· EXTERIOR LIGHTING

    I PURCHASED A NEW 2012 CADILLAC CTS IN JANUARY, 2012. THE CAR HAS BEEN GARAGE KEPT SINCE NEW AND HAS ONLY 27,000 MILES. BOTH HEADLAMPS RECENTLY BEGAN ACCUMULATING HEAVY CONDENSATION CAUSING VERY DIM LIGHTING AT NIGHT. THIS HAZARDOUS CONDITION IS CLEARLY A MANUFACTURING DEFECT AND NOT CAUSED BY EXCESSIVE USE OF THE VEHICLE NOR EXPOSURE TO THE ELEMENTS.

  • 04/25/2015· ELECTRICAL SYSTEM

    ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 04/21/2016· SUSPENSION,SERVICE BRAKESCrash

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FRONT PASSENGER SIDE TIRE AND LOWER CONTROL ARM DETACHED COMPLETELY. IN ADDITION, THE BRAKES, ROTORS, AND OTHER SUSPENSION SUPPORT DETACHED ONTO THE ROAD. THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE DRIVER SUSTAINED A LOWER BACK INJURY. THE FRONT SEAT OCCUPANT SUFFERED FROM A BUMP TO THE HEAD. THE INJURIES REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILALBE.

  • 04/21/2016· SUSPENSION

    TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 55 MPH MERGING ONTO THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL SOUND NEAR THE FRONT END OF THE VEHICLE. IT WAS DISCOVERED THAT THE PASSENGER SIDE SUSPENSION SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

  • 04/08/2022· AIR BAGS

    Recaro seat sensor failure, causing passenger air bag system inoperable for the passenger side, it appears this a very common problem, the dealer states that they have replaced a lot of these in the past, but GM no longer has any available, cannot find one anywhere in the country (USA), the safety concern is if involved in an accident the passenger is not protected, the dealer has confirmed this is the problem thru diagnostics, have contacted manufacture and they have confirmed no parts available for a repair, service air bag system message and air bag light on intermittently numerous time while driving, first appeared within approx. 2 days after purchased used on 03-17-2022

  • 03/25/2015· FUEL/PROPULSION SYSTEM

    AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE STATION ATTENDANT SAID NOT TO WORRY IT IS EASY TO RECONNECT. HE SAID I WAS NOT THE FIRST PERSON TO DO THIS AND WON'T BE THE LAST. THERE IS AN EASY REMEDY TO PREVENT THIS FROM HAPPENING. ALL CARS SHOULD BE EQUIPPED WITH A SOUND WARNING INDICATING THAT THE FUEL HOSE IS STILL IN THE FILLER. EVEN BETTER THERE SHOULD BE AN INTERLOCK TO PREVENT THE CAR FROM STARTING. THIS WOULD NOT BE A VERY EXPENSIVE WARNING DEVICE. IT CERTAINLY WOULD MAKE MORE SENSE THAN HAVING THE WINDSHIELD WIPERS COME ON WHEN RAIN IS DETECTED. *TR