2012 Buick Verano

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/17/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO PUSH THE START ENGINE BUTTON AND REGAIN NORMAL FUNCTION. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PATRICK BUICK GMC & USED CAR SUPERCENTER (4700 W HENRIETTA ROAD, HENRIETTA, NY 14467, (585) 359-2200). THE DEALER PERFORMED A DIAGNOSTIC TEST AND REPLACED AN UNKNOWN PART IN THE ENGINE. THE REPAIR DID NOT CORRECT THE FAILURE AND THE VEHICLE SHOOK AND STALLED WHILE THE CONTACT ATTEMPTED TO REVERSE OUT OF A PARKING AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

• 12/15/2017· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE ENGINE OIL WAS VERY LOW. THE CONTACT INDICATED THAT THE OIL WAS LAST CHANGED IN OCTOBER OF 2017. THERE WAS NO WARNING MESSAGE DISPLAYED INDICATING THAT THE OIL WAS LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER (AXELROD BUICK IN PARMA, OHIO) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,256.

• 12/13/2019· AIR BAGS

  VEHICLE DISPLAYS SERVICE AIRBAG MESSAGE INTERMITTENT WHILE DRIVING ALSO DOES NOT SHOW AIRBAG IS ON FOR PASSENGER

• 11/30/2013· ELECTRICAL SYSTEM,ENGINE

  THIS BUICK VERANO HAS CASCADING ELECTRICAL SYSTEM PROBLEMS. WHILE DRIVING AT HIGHWAY SPEED THE ENGINE STOPPED AND WOULD NOT RESTART. THIS LEFT MY WIFE WITH ONLY A FEW SECONDS TO STEER THE CAR TO THE SHOULDER. IT WAS A DANGEROUS SITUATION JUST PAST THE CREST OF A BRIDGE. THE CAR WAS TOWED TO THE DEALER AND WE WERE INFORMED THAT A FRAYED WIRE HAD SHORTED OUT AND BLEW A FUSE. TWO DAYS LATER THE CAR WAS "REPAIRED" AND DIED IN A SIMILAR FASHION. AFTER A WEEK'S CONSULTATION WITH GM WE WERE INFORMED THE CAR WAS "FIXED". THE SERVICE MANAGER STATED HE WOULD NOT WANT HIS WIFE TO DRIVE THIS CAR. SO WE WON'T EITHER. THIS FOLLOWED A REPAIR A MONTH BEFORE WHICH WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS. THESE PROBLEMS STARTED AT 11 MONTHS AND 11,237 MILES. STILL UNRESOLVED. *TR

• 11/29/2015· STEERING,ELECTRICAL SYSTEMFire

  CORROSION AND FAULTY CONNECTION TO POSITIVE CABLE I HAVE HAD TO REPLACE BATTERY 2 TIMES IN THE PAST YEAR. THE BATTERY BRACKET IS CORRODING AND THE COMPUTER. POSITIVE CABLE TERMINAL

• 11/27/2018· ENGINE

  SES LIGHT PERIODICALLY KEEPS COMING ON BEGINNING AT 49,000 MILES IN 2015. IT IS ALWAYS REGARDING PROBLEM CAMSHAFT POSITION ACTUATOR SOLENOID/SENSOR CODE: P0014. IT CAME ON AGAIN LAST YEAR AT AROUND 82,000 MILES AND THEN CAME ON AGAIN 10 DAYS LATER. LAST YEAR DEALERSHIP MECHANIC AT LEAST KNEW SOMETHING ABOUT ENGINES AND SOME PARTS TO CHANGE INSTEAD OF JUST LETTING A COMPUTER TELL HIM WHAT PARTS SO CHANGED TIMING KIT AND WATER PUMP KIT FOR LOOSE CHAINS. HUMAN FIX WAS NOT THE END OF THE PROBLEM EITHER AS SAME PROBLEM HAPPENED THIS YEAR NOV-13-2018 AT 92,000. USUALLY WHEN IT HAPPENS VEHICLE RUNS ROUGH WHEN IDLING OR STALLS OUT ON ACCEL, BLOCKING THE ROADWAY UNTIL YOU CAN GET THE VEHICLE IN MOTION AGAIN. THIS YEAR DID NOT STALL OUT BUT MADE FUNNY TAPPING NOISE ON ACCEL/DECEL AND ALMOST ALL OF THE OIL WAS GONE, YET THE "LOW OIL LIGHT" NEVER CAME ON. SES DOES NOT COME ON UNTIL IT'S ALMOST TOO LATE. SEEMS LIKE THE PROBLEMS ARE FELT OR NOISES HEARD THE SLOWER THE VEHICLE IS MOVING. WITH AS OFTEN AS THIS PROBLEM OCCURS, I NOW BELIEVE SOME OTHER PART MUST BE MAKE THE CAMSHAFT SOLENOID GO BAD WHEN THE REPLACEMENT PARTS ARE ALSO GOING BAD. MAYBE THE ENTIRE ENGINE NEEDS TO BE RECALLED IF GM CANNOT DETERMINE THE PROBLEM.

• 11/24/2015· ELECTRICAL SYSTEM,ENGINE

  10/26/15 - CAR WOULDN'T START; RECV'D JUMP, REPLACED BATTERY ($169.40). 11/6/15 - CAME OUT OF RESTAURANT, CAR WOULDN'T START. GOT JUMP TOOK TO DEALER. DEALER REPLACED STARTER AND ISSUE RESOLVED. 11/12-11/21: CAR STALLED 8-10 MORE DOCUMENTED TIMES BOTH WHEN BACKING OUT OF PARKING SPOT IN REVERSE AND AT VEHICLE SPEEDS VARYING FROM 35MPH TO 67MPH ON 5 LANE INTERSTATE DURING RUSH HOUR. TOOK TO DEALER AND CALLED GM. REPLACED TWO SOLENOIDS AND SOME HOSE, KEEPING CAR SO TECH CAN DRIVE FOR 2 DAYS TO SEE IF PROBLEM CAN BE REPLICATED. I CAN'T DETERMINE A CAUSE OR PATTERN AND DON'T GET ANY PRIOR WARNING, SO HOPING IT DOES OCCUR IN THEIR POSSESSION DURING TESTING. THIS VEHICLE IS UNRELIABLE AND VERY DANGEROUS. I ALMOST CAUSED A MULTIPLE VEHICLE ACCIDENT ON THE INTERSTATE AND RISK INJURY OR DEATH BY OPERATING THIS VEHICLE. MY FAMILY IS AT RISK, MYSELF AND OTHER MOTORISTS. GM SAYS THERE IS NO PROBLEM BUT AFTER SEEING THE NUMEROUS COMPLAINTS ON NHTSA.GOV AS WELL AS SEVERAL OTHER ONLINE FORUMS, IT IS CLEAR THAT GM IS TRYING TO AVOID ANOTHER ISSUE WITH THEIR VEHICLES. I HAVE OWNED GM PRODUCTS SINCE TURNING 16 AND THIS IS COMPLETELY UNACCEPTABLE. I HAVE BEEN PROVIDED WITH A DEALERSHIP LOANER AND WILL REFUSE TO TAKE MY VERANO BACK AS I DO NOT FEEL SAFE DRIVING OR OWNING THIS VEHICLE. CURRENTLY HAVE OPEN COMPLAINT WITH GM BUT DO NOT HAVE RESOLUTION AT THE TIME OF THIS COMPLAINT.

• 11/24/2014· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

• 11/18/2013· ELECTRICAL SYSTEM,ENGINE

  THE VEHICLE IS UNRELIABLE, UNPREDICTABLE AND DANGEROUS TO DRIVE, SINCE YOU DO NOT HAVE ANY WARNING OR KNOW WHEN AND WHERE THE ENGINE WILL DIE. THE ENGINE DIED WHILE DRIVING 60 MPH ON A TWO LANE HIGHWAY, LEAVING ONLY A FEW SECONDS TO STEER ONTO THE SHOULDER. THE CAR WOULD NOT RESTART. THIS WAS FOLLOWING AN EARLIER ELECTRICAL SYSTEM PROBLEM FOUR WEEKS BEFORE IN WHICH MULTIPLE WARNING LIGHTS STAYED ON AFTER STARTING THE ENGINE AND THE TRANSMISSION WOULD NOT GO INTO GEAR (WE WERE TOLD THIS WAS CAUSED BY THE BATTERY BEING INSTALLED OVER A PORTION OF THE WIRING HARNESS AND EVENTUALLY CUTTING THE WIRES). THIS WAS REPAIRED BY REPLACING SEVERAL COMPUTER MODULES AND PORTIONS OF THE WRING HARNESS. THE EARLIER REPAIR, WAS DOUBLE CHECKED BY ANOTHER BUICK DEALERSHIP AND WE WERE ASSURED THAT THE VEHICLE WAS FULLY REPAIRED AND SAFE TO DRIVE. THE 60 MPH FAILURE WAS ATTRIBUTED TO A CHAFED WIRE SHORTING OUT AND BLOWING A FUSE. THE DAY FOLLOWING THE LATEST REPAIR THE ENGINE DIED AGAIN, WHILE DRIVING 45 MPH. THE CAR WOULD NOT RESTART. BEFORE BEGINNING THE NEXT REPAIR, THE ELECTRICAL SYSTEM DRAINED THE BATTERY OVERNIGHT. WE WERE TOLD TWO DAYS AGO, THAT A NEW MAIN COMPUTER AND FOUR COILS WERE REPLACED. WE HAVE BEEN TOLD SINCE THEN, THAT THE CAR WAS READY TO BE PICKED UP IN THE MORNING AND THEN CALLED THE NEXT DAY AND WAS TOLD MORE TEST WERE REQUIRED. IT IS NOW 7 DAYS LATER, AND GM ENGINEERS AND THE DEALER ARE STILL TRYING TO DIAGNOSE THE ROOT CAUSE AND FIND A SOLUTION. WE HAVE BEEN TOLD REPEATEDLY THAT THIS IS THE FIRST AUTO OF ITS KIND, WITH THIS PROBLEM FOR A BUICK VERANO. DAY 28/18, DEALER CALLED THIS MORNING AND TOLD US THEY HAVE NOW FOUND A GROUND FAULT IN THE WIRING HARNESS. THE SERVICE MANAGER TOLD US HE WOULD WANT HIS WIFE TO DRIVE THIS CAR. WE DON'T DRIVE IT EITHER. *JB ..UPDATED 12/17/13 *BF

• 11/17/2018· ENGINE

  EXTREME OIL CONSUMPTION WITHOUT WARNING. OIL LEVEL WAS STILL AT 60% AND OIL CHANGE WAS NOT YET INDICATED BY THE MILEAGE. I NOTICED THE ENGINE WAS RUNNING ROUGHLY AND TOOK THE CAR TO MY MECHANIC. THE DIPSTICK WAS DRY.

• 11/14/2015· POWER TRAIN,ENGINE

  TODAY I WAS DRIVING MY 2012 BUICK VERANO AND WITHOUT ANY ADVANCED NOTICE (IE.. LIGHTS ILLUMINATED ON DASHBOARD) MY VEHICLE LOST POWER AND JUST STARTED TO CREEP TO A FULL STOP. THE DASHBOARD WAS BLACK NOTHING TO TELL ME WHAT THE PROBLEM WAS. THANK GOD THEY HAVE CREATED A LARGE PULL OFF ON THE HIGHWAY OR I WOULD HAVE BEEN REALLY HURT. I TRIED SEVERAL TIME TO RESTART MY VEHICLE THE RESTARTING PROCESS WAS NOT THE PROBLEM IT WAS PUTTING THE CAR IN GEAR EVERY TIME I TRIED TO PUT THE VEHICLE IN GEAR IT WOULD SHUT OFF AND THE ENGINE LIGHT IS NOW ON.

• 11/13/2020· AIR BAGS,SERVICE BRAKESCrash

  WHILE PULLING INTO MY HOME DRIVEWAY, WHEN I APPLIED BRAKES . AND THE CAR STARTED TO ACCELERATE CAUSING ME TO HIT MY OTHER VEHICLE AND THEN THE CAR PROCEEDED INTO THE SIDE OF MY HOUSE . I JUST 2 DAYS PRIOR HAD MY CAR INSPECTED AT FIRESTONE, I ALSO JUST HAD NEW BRAKES AND ROTORS REPLACED LESS THAN 5 MONTHS PRIOR, ALSO THE AIRBAG LIGHT CAME ON EARLIER THAT DAY, I WAS COMING HOME FROM FIRESTONE AND NOTICED THE CAR WAS ACCELERATING AND DECELERATION WHILE DRIVING WHICH WAS LESS THAN 10 MILE FROM MY HOME .

• 11/11/2021· ENGINE

  My car has started to burn oil quickly in the past and I was bringing my car to get oil changes more frequently than the sticker was saying at the dealership. Recently my car showed no oil on the dipstick after my car stopped running. 2 quarts of oil was added and the oil only showed at the tip of the dipstick. My engine was tapping a few weeks prior to my car no longer running. I brought the car to the dealership and they informed me that there was not a recall on my vehicle, but upon checking there was a recall in 2016 for this exact matter. My car is still not running and has been down since October 22, 2021. The dealership is stating that they cannot fix my car because there is not an open recall, but this recall was in 2016 and I was never made aware of the recall nor was I said any correspondences about this recall.

• 11/06/2019· AIR BAGS,UNKNOWN OR OTHER

  WHEN IM DRIVEING AND THE PASSAGER IS SITTING NEXT TO ME THE AIRBAG LIGHT SAYS ITS OFF PLEASE HAVE IT SERVICE . THEN IT TURN ON FOR A COUPLE OF SEC AND IT SHUTS OFF . ALSO MY FOG LIGHT NOB IS LIKE MELTING AROUND IT VERY WEIRD. MYBE THE LIGHT IT HAS AROUND THE NOB IS TO STRONG DONT KNOW ALL DRIVING IS IN THE CITY

• 11/06/2014· AIR BAGSCrash

  I WAS DRIVING HOME AROUND 6: 55PM GOING WEST ON 152 WHEN A CAR COMING N THE OPPOSITE DIRECTION HEADLIGHTS BLINDED ME N I WENT UP ON THE DIVIDER IN THE MIDDLE OF THE ROAD. I FELT THAT I HIT THE DIVIDER SO I CAME OFF TRYING TO AVOID HITTING OTHER VEHICLES N CONTINUED DRIVING OUT OF FEAR. MY ON STAR CAME ON LETTING ME KNOW THAT THEY KNEW I HAD AN ACCIDENT AND CHECKING TO SEE IF I WAS ALRIGHT. I TOLD THEM I SMELLED SMOKE AND A FUNNY SMELL THEY INFORMED ME THAT SMELL WAS FROM MY AIR BAGS DEPLOYING WHICH THEY DID NOT. I TOLD THEM I DIDN'T NEED HELP MY CAR WAS STILL OPERABLE SO THEY INFORMED ME TO GET MY AIR BAGS CHECKED AND HUNG UP. I CALLED HOME BECAUSE I WAS SCARED AND REALIZE MY SEATBELT HAD ME PINNED TO MY CHAIR AND COULDN'T MOVE. MY SON HAD TO GET ME OUT OF MY DRIVER SEAT WITH FORCE. IF MY CAR DID CATCH ON FIRE I WOULD HAVE BEEN IN TROUBLE PINNED IN SEAT AND AIR BAGS NOT DEPLOYING COULD HAVE BEEN WORST. *TR

• 11/06/2012· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE WINDSHIELD PROPERLY, CAUSING SEVERE OBSTRUCTION OF THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER REPLACED THE WIPER BLADES SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THAT THE WINDSHIELD WAS PERFORMING ACCORDING TO THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 590 AND THE CURRENT MILEAGE WAS 6,000. ..UPDATED 01/30/13 *BF UPDATED 2/1/2013 *JS

• 11/03/2012· VEHICLE SPEED CONTROL,ENGINE

  WHILE DRIVING AT 65 MPH IN THE RIGHT LANE OF A 4-LANE DIVIDED HIGHWAY, MY ENGINE QUIT, AND ALL GAUGES WENT DARK. I HAD STEERING, BRAKES, TURN SIGNAL AND HAZARD LIGHTS, AND TELEPHONE. I WAS LOSING SPEED, AND WAS UNABLE TO ACCELERATE. HOWEVER, I WAS ABLE TO COAST TO THE SHOULDER OF THE HIGHWAY. I WAS NOT ABLE TO RESTART THE CAR. I PUT ON THE HAZARD LIGHTS AND USED MY CELL PHONE TO CALL THE DEALER. AFTER 10 - 15 MINUTES OF WAITING, I WAS ABLE TO RESTART THE CAR. A REPRESENTATIVE FROM THE DEALER HAD JUST ARRIVED AND FOLLOWED ME TO THE DEALERSHIP. THEY KEPT THE CAR OVERNIGHT. THEY COULD NOT DUPLICATE THE EPISODE, SO THEY RESET THE COMPUTER. I AM SUSPICIOUS THAT THE COMPUTER ACTIVATED THE ENGINE IMMOBILIZER FEATURE. THE ENGINE STALL WAS PRECEDED BY SEVERAL INSTANCES OF THE INTELLILINK SCREEN GOING DARK, AS THOUGH THE LIGHT BULB HAD BURNED OUT. *TR

• 10/25/2017· VEHICLE SPEED CONTROLCrash

  I WAS PULLING INTO A PARKING SPOT AND STARTED HITTING THE BRAKES THE CAR ACCELERATED BY ITSELF AND HIT A POLE. NO MY FOOT WAS NO WHERE NEAR ACCELERATOR. THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN THANK GOOD THE FIRST TIME I DIDN'T HIT ANYTHING. I HAVE DONE RESEARCH ONLINE AND I AM NOT THE ONLY ONE THIS HAS HAPPEN TO. I BOUGHT THIS CAR WITH 44,000 MILE ON IT AN IT HAS BEEN IN THE SHOP MORE THEN OUT. THIS DEFECT ALMOST KILLED ME AND MY FAMILY, BECAUSE I ALMOST HIT A WALL

• 10/23/2019· AIR BAGS

  THERE WAS A RECALL WITH SPECIAL POLICY ON THE PASSENGER AIR BAG. I WANT TO KNOW WHY I DIDN'T RECEIVE A RECALL FORM IN THE MAIL. GM TOLD ME THAT IT EXPIRED SEPTEMBER 2019. I AM NOW HAVING PROBLEMS WITH A MESSAGE ON MY CAR STATING SERVICE AIR BAG. I TAKE TO GET DIAGNOSTIC AND WAS TOLD IT NEEDED A NEW MODULE AND SENSOR LIGHT WHICH WILL COST ME $1600 THAT IS NOT A FAULT OF MINE, BUT IS A FACTORY DEFECT AND I HAVE A CHILD THAT RIDE'S IN THE VEHICLE WITH ME DAILY.

• 10/23/2017· STEERING

  ON 10/11/2017 I WAS DRIVING MY CAR ATTEMPTING TO MAKE A RIGHT TURN AND MY CAR STEERING WHEEL LOCKED ON ME AND MY POWER STEERING LIGHT CAME ON I TOOK IT IN ON 10/12/17 TO MY LOCAL BUICK DEALER SERVICE BUT LIGHT CAME ON AGAIN 10/13/17 I TOOK IT BACK ON 10/14/17 THEY SAID MY COMPUTER PROGRAM WAS NOT REPROGRAMED BUT MY LIGHT CAME ON AGAIN 10/23/17 I AM SO SCARED TO DRIVE MY CAR

• 10/15/2019· ENGINE

  AS I WAS DRIVING IN THE CITY THE CAR SUDDENLY STOPPED AND THERE WAS A SMELL OF BURNING OIL. I NOTICED DARK OIL ON THE PAVEMENT. I WAS GOOD ABOUT CHANGING MY OIL PER MANUFACTURER RECOMMENDATION. I WASN'T AWARE THAT OTHER SIMILAR CARS HAD THIS SAME ISSUE. I WISH A RECALL HAD BEEN DONE PRIOR TO THIS MAJOR LOSS.

• 10/12/2016· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

  BROUGHT CAR FROM CARMAX THEY SOLD ME A CAR WITH A MESSED UP MOTHERBOARD WHENEVER ONSTAR COMES THROUGH THE CAR IT PUT THE CAR IN CRUISE CONTROL ABOUT 50 OR LESS MPH. IT STAYS ON 24/7 AND NOW ITS DRAINING MY BATTERY AND NOW THE CAR COMPLETELY CUTS OFF WHILE IM DRIVING OR IT WONT EVEN START.

• 10/09/2018· ENGINE

  TAKATA RECALL ENGINE RODS BANGED TO MADE A HOLE IN ENGINE. THE ENGINE IS MADE FROM ALUMINUM AND WAS GOING TO HAPPEN ANY WAY. MUFFLING SOUNDED LIKE HOLE IN MUFFLER BUT WAS THE ENGINE

• 10/05/2018· ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

  I WAS NEVER WARNED ABOUT MY CAR NOT HAVING OIL. THE OIL INDICATOR LIGHT NEVER CAME ON THAT I NEEDED TO GET OIL SOON. MY CAR WAS MAKING A LOT OF NOISE WHEN I WAS PUTTING MY FOOT ON THE GAS. MY CAR ALWAYS LOCKS UP ON ME AS IF I DON'T HAVE MY KEYS WHEN I PULL UP IN FRONT OF THE 7/11 STORE NEAR MY HOUSE. KEY NOT DETECTED COMES ON. I WAS ABLE TO DRIVE MY CAR WITHOUT HAVING THE KEY WITH ME. NONE OF THE SIGNALS TO INFORM ME THAT I NEEDED OIL, BRAKES ETC...

• 10/05/2017· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. ON SEVERAL OCCASIONS, WHILE DRIVING AT SLOW SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH FAILURE. THE VEHICLE WAS TAKEN TO REED BUICK GMC (9550 NW PRAIRIE VIEW RD, KANSAS CITY, MO 64153, (816) 436-6300) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *LN

• 10/01/2019· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  VEHICLE STALLED AT RED LIGHT ON CITY STREET. VEHICLE ENDED UP NEEDED 4 QUARTS OF OIL WHICH CAUSED A BROKEN TIMING CHAIN AND COMPLETE ENGINE REPLACEMENT. ENGINE WAS THE 2.4L ECOTEC, WHICH HAS BULLETINS FOR OIL CONSUMPTION ISSUES. THE LOW OIL LIGHT DID NOT COME ON IN THE VEHICLE.

• 09/30/2014· VEHICLE SPEED CONTROL

  I WAS DRIVING AN HAD TO STOP OR SLOW DOWN WHEN I GO TO ACCELERATE AGAIN MY CAR CUTS OFF. I SIT THERE AND TURN KEY TO TURN BACK ON IT DOES BUT IF I DON'T PUSH DOWN ON GAS TO ACCELERATE QUICKLY IT WILL STALL AGAIN FOR THE LAST FIVE DAYS IT HAS DONE THIS SEVERAL TIMES. I CALLED ON STAR TO HEAR WHAT THE PROBLEM COULD BE BUT THEY INFORMED ME THAT I COULD STILL DRIVE MY CAR BUT SEE A DEALER SOON. I LIVE QUITE A DISTANCE FROM MY JOB SO I NEED A CAR TO GO TO WORK. I HAVE MISSED SOME DAYS BECAUSE CUTTING OFF ON 95 SOUTH IS NOT FUN AND CAN'T BE SPEEDING ON EXPRESSWAY EITHER ON I WILL GET A TICKET. PLEASE LET SOMEONE FROM GM CHECK FOR THIS PROBLEM IN OTHER CARS. I AM AT DEALER NOW PRAYING THIS ISSUE CAN BE RESOLVED. THANKS *TR

• 09/29/2022· AIR BAGSCrash

  The contact owned a 2012 Buick Verano. The contact stated while driving at 30 MPH, another vehicle was traveling in the opposite direction and struck the front driver side of the contact’s vehicle causing damage to the front end of both vehicles. The air bags did not deploy in the contact's vehicle but in the other vehicle, the air bags did deploy. No major injuries and no one seeking medical attention. The police report was filed. The vehicle was towed and deemed total lost. The manufacturer was not notified of the failure. The failure mileage was 106,000.

• 09/29/2016· STEERING,AIR BAGS

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DETERMINED THAT THE STEERING COIL SPRING WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

• 09/24/2019· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAMSHAFT SOLENOID FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KENDALL AUTO GROUP (1400 EXECUTIVE PKWY # 400, EUGENE, OR 97401, (541) 335-4000) AND THE CONTACT WAS INFORMED THAT THERE WAS NO HISTORY OF A FAILURE CODE; HOWEVER, THE PISTON AND RINGS. WERE REPAIRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE CONTACT LEFT THE ENGINE RUNNING AND SHOWED THE TECHNICIAN THE FAILURE. THE TECHNICIAN FOUND THE CODE AND INFORMED THE CONTACT THAT THE CAMSHAFT SOLENOID NEEDED TO BE REPLACED AND AN OIL CONSUMPTION TEST WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD AN OIL CONSUMPTION TEST PERFORMED ON THREE DIFFERENT OCCASIONS. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DOWN TO THREE QUARTERS OF A QUART OF OIL. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: SR 9-5484491631. THE APPROXIMATE FAILURE MILEAGE WAS 81,207.

• 09/24/2015· STEERING

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH, THE STEERING COLUMN FAILED AND JERKED WHILE THE VEHICLE MOVED ACROSS DIFFERENT LANES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

• 09/22/2020· AIR BAGS

  THE PASSENGER SIDE AIR BAG LIGHT GOES OFF WHEN ENGINE IS RUNNING. DOES THIS WHILE DRIVING OR PARKED. THIS MAKES AIR BAG LIGHT IN THE INFORMATION CENTER OF DASH COME ON OR TURN OFF.

• 09/20/2022· ENGINE

  My car started burning an excessive amount of oil this caused my car to die with no engine warning while driving. My mechanic found it to be completely out of oil. The car only has 67000 miles on it and now I have to constantly put oil in the car. It does not leak it just burns oil. I just drove 400 miles and when I got to my destination my car was completely out of oil again. My motor is not going to last if this keeps happening.

• 09/11/2018· STEERING,POWER TRAIN,ENGINE

  2012 BUICK VERANO. IMMEDIATELY UPON PURCHASE I NOTICED THE FRESH AIR INTAKE ALWAYS HAD HOT AIR BLOWING THROUGH VENTS. DEALER AND GM CUSTOMER SERVICE SAID NOTHING IS WRONG. OTHER VERANO OWNERS WOULD STOP ME IN PARKING LOTS AND ASK ME IF I HAD THE SAME ISSUE AS THEY HAD. IT WAS A DEFECT. AFTER 40,000 MILES THE TIMING CHAIN NEEDED REPLACED; CAMSHAFT POSITION SOLENOID VALVE REPLACED; NEW GASKET KIT; OUTPUT SHAFT SEAL LEAKING. AT 60,000 MILES, THE CAR LOST ALL POWER WHILE DRIVING 55 MILES AN HOUR ON HIGHWAY (OTHER OWNERS- BUICK FORUMS - HAD THE SAME DANGEROUS EXPERIENCE). BY LOST POWER, I MEAN THE CAR SUDDENLY HAD NO POWER STEERING, BRAKES. GAS PEDAL WAS NOT OPERATIONAL. THE ENGINE SHUT OFF. PISTON RING FAILURE WAS THE DIAGNOSIS FROM BUICK SERVICE. ALMOST 4000 TO FIX THEY STATED. NONE OF THESE ISSUES SHOULD HAVE HAPPENED WITH A CAR WITH ONLY 60,000 MILES. THE VERANO IS NO LONGER BEING MANUFACTURED. GM SHOULD ADMIT THAT THEY SOLD A DEFECTIVE PRODUCT THAT DID NOT PERFORM AS ADVERTISED. AFTER ADDITION INVESTIGATION, I'VE DISCOVERED THAT GM WAS WELL AWARE OF THIS PROBLEM SINCE 2014. GM NEVER NOTIFIED VERANO OWNERS OF THIS ISSUE. WHAT'S MORE; THE BUICK DEALERSHIP TOLD ME THERE WAS NEVER A SERVICE BULLETIN ISSUED BY GM FOR THIS PROBLEM. SERVICE BULLETIN 13-06-01-003H IN FACT WAS ISSUED. FOR ALL VERANO OWNERS, PLEASE TAKE NOTE. YOU MAY STILL HAVE RECOURSE. PLEASE VIEW LINKS: EXCESSIVE OIL CONSUMPTION - 2010-2013 BUICK CHEVROLET GMC GM IS FIXING SOME SMOKY ENGINES UNDER WARRANTY

• 09/10/2018· SUSPENSION,AIR BAGS

  AIRBAG INDICATOR CONTINUES TO GO ON AND OFF WITH NO ONE SITTING ON THE PASSENGER FRONT SIDE. WITH A PERSON SEATED ON THE PASSENGER FRONT SIDE IT INDICATES AIRBAG OFF IN MOTION ESPECIALLY AND EVEN WHILE PARKED.... FEELS LIKE THE TIRES ARE ABOUT TO FALL OFF WHEN DRIVING OR TURNING ESPECIALLY ON THREE FRONT TIRES AND EVEN WORSE WHEN GOING OVER BUMBS SPEED BUMBS OR HOLES WHILE DRIVING

• 09/02/2020· ENGINE

  PURCHASED THE CAR USED WITH 65K MILES AND EVERYTHING SEEMED GOOD. AT AROUND 72K THE CAR HAD A LOUD PINGING NOISE. I CHECKED THE OIL AND THE DIP STICK WAS DRY. I CHANGED THE OIL AND FILTER TO BE SAFE. THE CAR HAS BEEN USING A QUART OF OIL EVERY 2000 MILES. AT 80K THE CHECK ENGINE LIGHT CAME ON. IN PA THAT MEANS YOU DO NOT PASS INSPECTION SO WE HAD TO HAVE THE ENGINE SERVICED. THE BILL WAS ONLY $212 DOLLARS FOR TWO VALVE POSITION SOLENOIDS. I DID A COMPLETE OIL AND FILTER CHANGE THEN ALSO. AT 1712 MILES LATER THE ENGINE LIGHT CAME ON AGAIN, THE ENGINE OIL WAS 1,5 QUARTS LOW AGAIN. I GUESS I AM IN THE SAME BOAT AS MOST OF THE OTHERS WITH HIGH OIL CONSUMPTION, SHAFTED BY GM AGAIN. I DO NOT UNDERSTAND HOW A COMPANY CAN SELL SOMETHING SO BADF AND GET AWAY WITH IT. IT SEEMS ALL OF THE GM VEHICLES WITH THE 22.4 LITER 4 CYLINDER ENGINE HAVE THESE ISSUES. THE SHAME IS THE CAR ITSELF SO FAR HAS BEEN PRETTY GOOD EXCEPT FOR THE OIL ISSUE. WHEN WILL GM START TO STAND BEHIND THEIR PRODUCT?

• 08/30/2019· ENGINE

  I HAVE A 2012 BUICK VERANO WITH ABOUT 115000 MILES ON IT. I HAVE BEEN TO SEVERAL GM DEALERS WITH COMPLAINTS OF EXCESSIVE OIL CONSUMPTION TO THE POINT OF THERE BEING NO OIL IN THE CAR WHATSOEVER AND THEY CLAIMED THERE WAS NO ISSUE. I WENT TO A THIRD SERVICE CENTER AND THEY DID OVER 700 DOLLARS WORTH OF WORK THAT NEEDED TO BE DONE BECAUSE OF DAMAGE TO THE ENGINE FROM LOW OIL. GENERAL MOTORS CUSTOMER SERVICE DENIES THAT THERE IS AN ISSUE EVEN THOUGH THERE ARE RECALLS FOR OTHER VEHICLES WITH THE SAME EXACT ENGINE (2.4 LITER 4 CYLINDER). I DO NOT FEEL SAFE WITH THIS VEHICLE KNOWING THERE'S A POSSIBILITY OF ENGINE FAILURE WHILE I AM ON THE HIGHWAY. I HAVE SERVICE RECORDS TO PROVE I'VE HAD THIS WORK DONE AND I'VE BEEN TO SEVERAL DEALERSHIPS. THERE ARE ALSO NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE I AM DESCRIBING ONLINE. I DO NOT UNDERSTAND WHY THIS ISSUE HASN'T BEEN RECALLED BECAUSE IT IS SOMETHING THAT IS HAPPENING TO NUMEROUS VEHICLES AND IN ADDITION THERE IS A RECALL OUT FOR VEHICLES MADE BY GENERAL MOTORS WITH THE SAME EXACT ENGINE AS MINE.

• 08/26/2014· ELECTRICAL SYSTEM,ENGINE

  FROM THE TIME I LEASED THE CAR IN AUGUST OF 2012, THE CAR ALWAYS STALLED FROM TIME TO TIME. I TOOK IT IN 2 MONTHS AFTER I PURCHASED IT FOR THE STALLING, BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. ONCE IN MARCH OF 2014 I TURNED MY CAR ON AND WENT TO PUT THE CAR IN DRIVE AND IT WOULDN'T SHIFT. I TRIED MULTIPLES TIMES, BUT IT WOULDN'T SHIFT. I TURNED THE CAR OFF AND BACK ON AND THEN THE GEAR MOVED TO DRIVE. ON JULY 12, 2014, THE CAR ACTUALLY TURNED OFF WHILE I WAS DRIVING IT. I WAS LEAVING WORK AND AS I PROCEEDED TO EXIT MY JOBS PARKING LOT, THE CAR TURNED OFF AND I NOTICED THE MALFUNCTION LIGHT WAS ON. I IMMEDIATELY CALLED BUICK/ONSTAR TO REPORT THE PROBLEM. I DROVE THE CAR HOME BECAUSE I DIDN'T WANT TO BE STRANDED AT WORK BECAUSE I WORK FOR A SCHOOL AND IT WAS CLOSED FOR THE DAY. ANYWAY, THE CAR WAS ATTEMPTING TO TURN OFF THE ENTIRE DRIVE HOME WHICH IS ABOUT A 25 MINUTE DRIVE. THE BUICK/ONSTAR REPRESENTATIVE STAYED ON THE PHONE WITH ME TO MAKE SURE I WAS SAFE AND WHEN I ARRIVED HOME A TOW TRUCK ARRIVED SHORTLY AFTER TO TOW MY CAR TO THE BUICK DEALER THAT I PURCHASED THE CAR FROM. I RECEIVED THE CAR BACK 2 WEEKS LATER AND THEY INFORMED ME THAT THE CABLES CONNECTED TO THE BATTERY WERE LOOSE AND THAT THEY HAD FIXED IT. I DROVE THE CAR FOR ANOTHER 2 WEEKS AND ONE DAY I WENT TO DRIVE IT AND IT WOULDN'T START. SO, I CALLED BUICK AGAIN, THEY TOWED IT AGAIN AND IT HAS NOW BEEN BACK AT THE BUICK DEALER FOR A LITTLE OVER 2 WEEKS NOW. I HAVE ONE OF THEIR LOANER CARS IN MY POSSESSION NOW. I DO NOT WANT THIS CAR BACK BECAUSE I CAN'T BE SURE THAT THE CAR WON'T CUT OFF ON ME WHILE I'M DRIVING ON THE EXPRESSWAY OR ANYWHERE WHICH COULD RESULT IN AN ACCIDENT. THEY NEED TO RECALL THIS MODEL BECAUSE I'VE READ OTHER COMMENTS WHERE PEOPLE HAVE HAD THE SAME ISSUES. A CAR RANDOMLY CUTTING OFF WHILE YOU'RE DRIVING IT IS JUST NOT SAFE! *TR

• 08/26/2013· VISIBILITY

  AFTER THE CAR HAD BEEN PARKED IN GARAGE OVERNIGHT, I ENTERED THE VEHICLE ON THE DRIVER'S SIDE, CLOSED THE DOOR, AND THE REAR WINDOW EXPLODED. *TR

• 08/25/2021· ENGINE

  Replaced many components and still has cylinder misfire . Replaced coils . Spark plugs. Vvt solenoids . Pigtails for vvt and still jerks, stalls, and radio doesn't work.

• 08/25/2014· STEERING

  TL* THE CONTACT OWNS A 2012 BUICK VERANO. WHILE DRIVING 65 MPH OVER RUMBLE STRIPS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

• 08/24/2015· STEERING

  WHILE DRIVING ON THE INTERSTATE, WITHOUT ANY TYPE OF WARNING INDICATOR , MY STEERING WHEEL FELL OFF. I MANAGE TO REATTACH IT AND MANEUVER OUT OF TRAFFIC TO SAFETY. ONCE I MADE IT TO SAFETY THE STEERING WHEEL AGAIN FAIL COMPLETELY OFF. MY CAR HAD A RECALL ON IT, THAT WAS REPAIRED A FEW WEEKS AGO DEALING WITH THE AIRBAG. I'M NOT SURE IF THIS IS A MANUFACTOR PROBLEM OR NEGLIGENCE ON THE DEALERSHIP ON REATTACHING THE STEERING COLUMN.

• 08/22/2016· AIR BAGS

  WHILE DRIVING IN THE FREEWAY GOING AT 65 MPH. THE LIGHT ON THE DASH CAME ON AND IT SAID, SERVICE AIRBAGS. WHEN I GOT HOME AND I TURNED OFF MY CAR THE LIGHT WENT OFF AND I THOUGHT THAT IT COULD OF BEEN A GLITCH IN THE CAR. TWO DAYS LATER THE LIGHT CAME BACK ON AND HAS BEEN ON EVER SINCE. I HAVE CALLED THE DEALER TRYING TO FIND ANSWERS BUT THEY SAY THERE IS NO RECALL FOR MY CAR. BUT YET I SEE SO MANY ISSUES WITH HE AIRBAGS ON BUICK VERANOS.

• 08/11/2016· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  I WAS AT A STOP SIGN AND WHEN IT WAS MY TURN TO GO I STARTED TO DRIVE AND REALIZED MY CAR WAS NOT ACCELERATING, I HAD THE GAS PEDDLE ALL THE WAY TO THE FLOOR AS A TRACTOR TRAILER WAS FASTLY APPROACHING MY REAR BUMPER, LUCKLY I WAS ABLE TO COAST TO MEDIAN. TOOK TO DEALER AND THEY SAID THERE WAS A SWITCH THAT NEEDED TO BE REPLACED. MY ENTIRE DASHBOARD LIGHTS AND RADIO WENT OUT, WHICH DEALERSHIP HAD TO REPLACE TWICE. MY CAR SHUT OFF WHILE PULLING INTO A PARKING SPOT, IT WAS RAINING AND DEFROST WAS NOT WORKING, TOOK TO DEALERSHIP WHICH THEY STATED IT WAS MY BATTERY, PAID $200 FOR A NEW BATTERY. MY CAR JERKS AND STALLS WHEN I AM GOING FROM A COMPLETE STOP AND BEGIN TO PICK UP SPEED. I WAS BACKING OUT A PARKING SPOT TODAY AND MY CAR SHUT OFF AND THE CHECK ENGINE LIGHT CAME ON, I RESTARTED MY CAR WHICH THE CHECK ENGINE LIGHT REMAINS ON AND THE STALLING AND JERKING CONTINUES. THESE ISSUES CAN CAUSE A MAJOR ACCIDENT AND IF SEVERE ENOUGHT CAN BE LIFE THREATENING. IF I AM REQUIRED TO HOLD UP MY END OF THE BARGAIN BY PAYING MY CAR NOTE THE MANUFACTURERS NEED TO BE HELD ACCOUNTABLE FOR THEIR END OF THE BARGAIN WHICH IS PROVIDING THEIR BUYERS WITH A SECURE AND RELIABLE VEHICLES FOR FAMILIES.

• 08/10/2022· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  The contact owns a 2012 Buick Verano . The contact stated there was an abnormal odor of fuel entering through the vents. In addition, while driving, there was an abnormal very loud knocking noise. The contact noticed that there was oil or fuel leaking from the injection system. The TPMS warning light was illuminated. The vehicle was taken to the local dealer but it was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

• 08/03/2019· ENGINE

  EXCESSIVE ENGINE OIL CONSUMPTION. NEED TO ADD MORE THAN 3-4 QUARTS EVERY 2K MILES. NOTE THAT LOW LEVEL OIL LIGHT NEVER TURNS ON. AT A RECENT OIL CHANGE IN LATE JULY '19 THERE WAS ~1 QUART OF OIL IN THE RESERVOIR WHEN OIL WAS DRAINED. OIL CHANGES HAVE BEEN PERFORMED AT SPECIFIED INTERVALS SINCE PURCHASED IN JULY OF '15 (~39,900 MILES WHEN PURCHASED). STARTED NOTICING EXCESSIVE OIL CONSUMPTION IN '17.

• 08/03/2014· AIR BAGSCrash

  I WAS NOT PAYING ATTENTION AND HIT A PARKED CAR WITH THE FRONT, RIGHT SIDE OF MY BUICK VERANO. IT MESSED UP MY FRONT, RIGHT TIRE AND SIDE AS WELL AS THE OTHER CAR'S LEFT BACK TIRE AND SIDE. THE POLICE CAME AND TOOK A REPORT. THE CAR WAS TOWED TO BOB [XXX], MY DEALER, IN PLYMOUTH, MI. MY FRIEND DROVE ME BACK HOME. ONCE I WAS HOME RETHINKING THE INCIDENT, I REALIZED THAT NO AIR BAG DEPLOYED AT ANY TIME. I WENT TO INTERNET AND DISCOVERED THAT BUICK VERANO 2012 AIR BAGS WERE RECALLED A YEAR AGO. I NEVER RECEIVED ANY INFORMATION ABOUT THIS RECALL. I HAVE SINCE TALKED TO THE GM CUSTOMER SERVICE WHO SAID THEY WILL MAKE A THOROUGH INSPECTION OF THE CAR. THIS ACCIDENT TOOK PLACE ON JULY 17, 2014. I HAVE HEARD NOTHING ABOUT MY CAR. IT IS STILL AT BOB JEANOTTE'S, I THINK. MY INSURANCE, AUTO OWNER'S, SENT ME A CHECK FOR APPROX. $4,000 TO COVER THE COST OF REPAIRS. BUT I AM NOT TURNING IT INTO [XXX] UNTIL I GET MY CAR BACK. I AM VERY NERVOUS ABOUT THIS INCIDENT. THANK GOD, I ONLY HIT A PARKED CAR. IF I WAS HIT FROM THE FRONT, I COULD BE SERIOUSLY INJURED OR KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 07/31/2015· VISIBILITY

  DRIVERS SIDE WINDSHIELD DOES NOT CLEAR DURING PERIODS OF HEAVY RAIN. WHEN THE WINDSHIELD WIPER GOES TO THE LEFT, IT IS OKAY, BUT WHEN IT RETURNS TO THE RIGHT IT DRAGS THE WATER BACK ACROSS IN FRONT OF THE DRIVERS VIEW CAUSING A TEMPORALLY BLOCKING OF VIEW. USING THE WIPERS AT HIGH SPEED MAKES IT ALMOST IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS IS A VERY DANGEROUS SITUATION. WE HAVE BEEN DEALING WITH THIS SINCE WE FIRST PURCHASED OUR NEW VEHICLE. GM INSTALLED A PRODUCT CALLED CLEARVUE AND CHANGED THE WIPER BLADES. THIS HAS NOT HELPED. WE HAVE BEEN ADVISED BY BERGLUND CHEVY. THAT GM DOES NOT FEEL THIS IS WORTH THEIR TIME BECAUSE THERE ARE NOT ENOUGH VEHICLES WITH SIMILAR PROBLEMS. TALKED WITH GM TODAY AND THEY GAVE ME THEIR OLD CASE NUMBER 71-1508013118 AND A NEW CASE # 71-1508013118

• 07/26/2012· SUSPENSION,POWER TRAIN

  A CONSTANT "PERCOLATING" OR RATTLING SOUND IS HEARD WHILE DRIVING SLOWLY AND ESPECIALLY ON UNEVEN SURFACES. THE NOISE GETS WORSE AND MORE CONSISTENT AS THE CAR IS DRIVEN. SINCE NOBODY CAN TELL ME WHAT IT IS, I MUST ASSUME IT COULD BE A SAFETY CONCERN. THE NOISE BECAME WORSE AFTER A STRUT WAS REPLACED AT 100 MILES. THE NOISE GOT LOUDER AFTER AN ATTEMPT TO FIX IT BY INSTALLING A NEW COIL (F-SPRING?). I WAS TOLD THAT THIS IS A CHARACTERISTIC OF THE CAR SO THEY WILL NOT MAKE ATTEMPTS TO REPAIR IT WHEN I REQUEST SPECIFIC ACTIONS. I HAVE HEARD SIMILAR NOISES IN AT LEAST 7 OTHER SAME MODEL CARS. THREE SEPARATE PEOPLE HAVE DRIVEN THE CAR AND CONFIRM THE NOISES. IF THERE IS A STRUCTURAL WEAKNESS IT WOULD BE A SAFETY CONCERN. *TR

• 07/23/2014· AIR BAGS

  I HIT A PARKED CAR. MY FRONT, RIGHT TIRE WENT FLAT AND WAS TWISTED. I SWERVED TO THE RIGHT TO AVOID HITTING ANOTHER CAR. MY CAR ENDED UP IN THE MIDDLE OF THE STREET, BUT COULD NOT BE DRIVEN BECAUSE OF THE RIGHT FRONT TIRE. BY THE TIME I GOT HOME, I REALIZED THAT MY AIR BAG DID NOT INFLATE AT ALL. ALTHOUGH MY LEFT LEG WAS TERRIBLE SWOLLEN, MY BIGGEST FEAR WAS THE AIR BAG. IT WAS TOWED TO BOB JEANOTTE DEALERSHIP IN PLYMOUTH, MI WHERE THEY SAID THEY WOULD GET AN INDEPENDENT PERSON TO INVESTIGATE THE AIR BAG - IT IS WAS PART OF THE RECALL. WHETHER IT WAS OR NOT, IT DIDN'T OPEN. I COULD HAVE BEEN KILLED. NO ONE TOLD ME OF A RECALL! *TR