2012 Buick Regal

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/20/2018· EXTERIOR LIGHTING

  TAMARA RECALL I NOTICED THAT THERE WAS WATER IN THE FRONT LEFT HEADLIGHT AND AS I WAS DRIVING DOWN THE ROAD THE BULB BURNT OUT. WHEN I TOOK THE LIGHT OUT THE WATER RAN DOWN INTO THE BALLAST THIS THE SECOND HEADLIGHT THAT I HAVE BROUGHT AND THE SAME PROBLEMS EXIST. THIS IS VERY DANGEROUS ESPECIALLY DRIVING ON A BACK DARK ROAD I DID RESEARCH ON THIS PROBLEM AND I NOTICED EVERYBODY WAS HAVING THE SAME PROBLEM. GM HAD DISCONTINUED THE HEADLIGHT BECAUSE THEY WAS AWARE OF THIS PROBLEM. I THINK THEY SHOULD REPLACE THESE HEADLIGHTS AS IT IS A SAFETY CONCERN

• 12/18/2018· ENGINE

  AT ROUTINE OIL CHANGE APPOINTMENT (71000 MILES) PLUS MY CONCERN TO CHECK OUT A NOISE DURING COLD STARTUPS, BUICK DEALERSHIP TECH NOTED NO OIL ON DIPSTICK. THEY RECOMMENDED OIL CONSUMPTION TEST, DISCUSSED POSSIBLE NEED TO REPLACE PISTONS @ $3200 AND TOLD ME TO RETURN IN 1000 MILES TO REASSESS. ON LEAVING THE DEALERSHIP, MY CHECK ENGINE LIGHT WAS LIT (NO WARNINGS/LIGHTS/ DRIVING PERFORMANCE ISSUES PRIOR TO LEAVING THE DEALERSHIP THAT DAY), I IMMEDIATELY TURNED AROUND AND THEY RE-RAN DIAGNOSTIC SCREEN, REPORTED TO ME THAT IT REPORTED NOTHING DIFFERENT THAN THE ONE RUN EARLIER THAT DAY, TOLD ME AGAIN TO RETURN IN 1000 MILES. APPROX 100 MILES LATER, MY ENGINE SUFFERED CATASTROPHIC DAMAGE, LEAVING ME STRANDED AT A STOPLIGHT INTERSECTION. I FEEL LUCKY THAT THIS HAPPENED IN A SAFE TOWN IN BROAD DAYLIGHT, AND WHILE I WAS AT A STOPLIGHT. THEY AGAIN FOUND NO OIL ON DIPSTICK, AND MAJOR ENGINE DAMAGE ,MY DEALER GAVE ME OPTIONS FOR REPLACING THE ENGINE WITH A NEW ($6300, 3 YEAR WARRANTY), OR REBUILT ($5000, NO WARRANTY) ENGINE. I HAVE DONE OIL CHANGES ALWAYS AS RECOMMENDED BY ONBOARD MONITORING SYSTEM. SEEMS THAT MAYBE THERE SHOULD HAVE BEEN A RECALL OR CONSUMER ALERT ISSUED ON THIS LONGSTANDING ISSUE FOR THESE GM CARS, NOT JUST A CLANDESTINE BULLETIN THAT ONLY NOTIFIED DEALERS OF THIS PROBLEM FOR VEHICLES WITH LONG OIL CHANGE INTERVAL RECOMMENDATIONS. VERY DISAPPOINTED 55 YEAR OLD LADY.

• 12/17/2019· EXTERIOR LIGHTING

  RIGHT HID HEADLAMP ASSEMBLY CONTAINS MOISTURE AND PREMATURELY WEARS OUT BALLAST. EVEN AFTER REPLACING BALLAST AND REMOVING MOISTURE IT HAS SLOWLY STARTED TO REAPPEAR ON THE INSIDE OF THE HEADLAMP ASSEMBLY.

• 12/16/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT NOTICED CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT AND THAT THE FUSE WAS BLOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 34,000.

• 12/13/2019· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  I GOT A 2012 BUICK REGAL I BROUGHT IT JULY 2018 MY CAR WAS DIED OUT OF NOWHERE ABOUT 5 MONTHS PRIOR LIST AND THEN AFTER I CHANGED MY OIL MY CAR DIDN'T GO ANYMORE IT SOUNDED LIKE A CHAIN THE FIRST NIGHT AFTER THEY CHANGE THE OIL AND THEN THE NEXT DAY I DROVE IT FOR 2 HOURS I DON'T KNOW IF THE TIMING IS OFF OR WHAT

• 12/09/2021· EXTERIOR LIGHTING

  The contact owns a 2012 Buick Regal. The contact stated that the driver’s side headlight assembly developed condensation inside causing the light bulb to blow out. The contact indicated that the entire headlight assembly needed to be replaced to fix the failure. The vehicle was not yet repaired. The manufacturer and the local dealer were notified of the failure, but no assistance was offered. The failure mileage was 78,000.

• 11/26/2024· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  [XXX] my car failed to let me use the brake, i was going about 45mph and when i went to apply brake pressure the pedal was so stiff i couldnt use the brake. Causing from end collision, when i made a trip to springdale to have my car inspected it didnt make it, started backfiring and dying around 65 mph then the motor blew, it had some issues starting but nothing like what happened within that few seconds. Im out of a car now because it drove perfect and i never have to give it thought. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 11/09/2017· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  GENERAL MOTORS DENIES THAT MY CAR VIN NUMBER DO NOT APPLY TO 13V173000, RECALL DATE 05/06/2013, COMPONENT ELECTRICAL SYSTEM, AND RECALL CAMPAIGN NUMBER IS 13136 DESPITE, KEY BUICK PERFORMED REPAIRS ON MODULE 2.560, THE VEHICLE DRIVER SEAT (MOVES UP/ DOWN, AND FORWARD/BACKWARDS) WHILE I AM DRIVING, RADIO SYSTEM (RADIO TURNS OFF AND ON, AND CAN BE TURNED OFF AND ON WITHOUT KEYS IN THE IGNITION), INDICATORS (NOT WORKING). HOWEVER, ALL PROBLEMS STILL EXIST.

• 11/08/2022· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

  The headlight area had condensation in it that resulted in water in the headlight. This caused the headlight to go dark. This is a safety issue as one of my headlights is not working. I can’t see that section of the road or adjacent sidelines. Very dangerous particularly at this time of year with deer running into road from the side. There are many other regal owners with this problem which can be verified by googling the problem. This is the second time the light has failed for condensation. Other drivers and pedestrians are at risk because they cannot be seen with the headlight out. Headlight was replaced once and has failed again. Cost to repair 2 years ago $1600 new estimate $1800. This is for one headlight but recommended to replace both.

• 11/07/2018· ENGINE

  CAR BURNS 1 QT. OIL/ 1000 MILES EXCESSIVE OIL CONSUMPTION REQUIRES PISTONS AND RINGS TO BE REPLACED --- MANY GM 2.4 LITER ENGINES HAVE THIS PROBLEM. THIS FIRST HAPPENED UNDER WARRANTY BUT WE DID NOT REALIZE WHAT THE PROBLEM WAS UNTIL THE 5 YEARS WAS JUST PASSED. HOWEVER IT WAS STILL UNDER 60,000 MILES WHEN I BROUGHT IT IN FOR AN "OIL CONSUMPTION TEST".

• 11/04/2021· SUSPENSION

  The contact's son-in-law owns a 2012 Buick Regal. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 11/03/2020· SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

  THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. THE TIRE IS NOT THE ISSUE. THE STABILITRAK WARNING LIGHT COMES ON OFTEN . I AM THE 3RD OWNER TO THE CAR WITH WITH 164,333 CURRENT MILES. THE CAR HAS HAD ROUTINE OIL CHANGES ETC BY ALL OWNERS.

• 11/01/2020· EXTERIOR LIGHTING

  BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.

• 10/29/2013· POWER TRAIN,ENGINE

  VEHICLE TURNS OFF WHEN GOING IN REVERSE. VEHICLE ALSO MAKES WEIRD SPUTTERING NOISE WHEN STARTED. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR BRAND NEW IN 2011 BUT DEALERS CAN NEVER REPLICATE THE PROBLEMS! *TR

• 10/26/2023· EXTERIOR LIGHTING,ELECTRICAL SYSTEM

  The contact owns a 2012 Buick Regal. The contact stated that after starting the vehicle, he became aware that the electrical system was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the body control module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 12V093000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000.

• 10/15/2020· EXTERIOR LIGHTING

  CONDENSATION/WATER GETTING INSIDE HID HEADLIGHT OPTION TF4

• 10/15/2012· VEHICLE SPEED CONTROL,SERVICE BRAKES

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 200.

• 10/12/2020· EXTERIOR LIGHTING

  CONDENSATION IN HEADLIGHT CAUSING THE BULB TO QUIT. GET NEW BULB FOR $150, CHANGE BULB, IT RAINS, IT HAPPENS AGAIN. AM TOLD A NEW ASSEMBLY IS $1500. THIS IS A COMMON ISSUE WITH THIS VEHICLE. SEEMS LIKE IT SHOULD BE FIXED BY BUICK.

• 10/07/2021· EXTERIOR LIGHTING

  The contact owns a 2012 Buick Regal. The contact stated that while driving at night, the illumination from the headlights was very dim. The contact had taken the vehicle to an independent mechanic and was informed that condensation had accumulated in both headlight modules causing the failure. The dealer was notified of the issue and informed her that they would call her back. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.

• 10/05/2020· EXTERIOR LIGHTING,SEATS

  IN THE 2 YEARS I'VE OWNED THIS VEHICLE, I HAVE HAD TO REPLACE BOTH REAR TURN SIGNAL BULBS 4 TIMES. THE SOCKET LOOKS MELTED. ON OCTOBER 3, 2020...THE FRONT PASSENGER SEAT ADJUSTMENT STOPPED WORKING. IT CAN RECLINE BACK, BUT NOT RETURN TO THE UPRIGHT POSITION

• 10/05/2017· ELECTRICAL SYSTEM,SEATS

  MY BATTERY SEEMS TO BE LOSING CHARGE. THEN IT WILL COMPLETELY DIE. WHEN I CHARGE IT ON A BATTERY CHARGER FOR A WHILE IT WOULD HOLD THE CHARGE FOR A A COUPLE OF DAYS THEN DIE AGAIN. I HAD THE BATTERY, ALTERNATOR, AND STARTER CHECKED AND MACHANIC STATED THAT THEY ARE ALL WORKING GOOD. THIS HAPPENS RANDOMLY. THE DRIVERSIDE POWER CONTROL BUTTONS WORK ON AND OFF. SOME DAYS THEY WORK AND OTHERS THEY DONT, ALMOST LIKE A SHORT. THIS ALSO HAPPENS RANDOMLY.

• 09/26/2023· EXTERIOR LIGHTING

  The driver headlight assembly has water in it and unable to fix it without replacing whole assembly that can be as much as $1500. The light bulb and valance was replaced. The valance was filled with water. The headlight still wouldn’t work. Upon further investigation there is a part sealed into the assembly that also has water in it with no way to get it out or replace. This is a safety risk since i am unable to see on driver side in dark without my light. There are no recalls but have found many complaints on same issue. The part water is in is sealed and shouldn’t have a way for to get in. The only fix is replacing entire assembly. I have no light at all on that side until fixed.

• 09/26/2013· SEATS

  OUR NECKS BEGAN TO HURT ABOUT A FEW WEEKS AGO. BEFORE THEN WE HAD NOT DRIVEN THE CAR OFTEN OR FOR LONG DURATIONS. THEN THE MORE WE WERE IN THE CAR, E.G. A 5 DAY TRIP TO AND FROM NEW ORLEANS, THE MORE WE HAD NECK DISCOMFORT. INITIALLY WE THOUGHT IT COULD BE OTHER ACTIVITY BEING THE CAUSE. BUT TODAY, AFTER SEEING INFORMATION AND ILLUSTRATIONS ON THE INTERNET, WE FEEL THAT THE ANGLE OF THE HEADREST ON THE SEAT BACKS IS IMPROPER AND THE CAUSE OF THE PROBLEM. WHAT TO DO? IS THERE A "RECALL" ON THIS MATTER? SINCERELY, *JS

• 09/21/2012· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE HOWEVER, THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS RETURNED TO THE DEALER WEEKS LATER WHERE THE DEALER ADVISED THE CONTACT THAT THE VEHICLE HAD A DAMAGED SPARK PLUG. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ESCALATED HER CASE STATING THAT THEY WOULD REMAIN IN CONTACT WITH THE CONTACT. IN THE INTERIM, THE VEHICLE BEGAN TO MAKE A RUMBLING NOISE WHEN SHE MADE TURNS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 9,135 AND THE CURRENT MILEAGE WAS 9,200.

• 09/18/2018· SERVICE BRAKES

  BRAKE PEDAL STICKS AND STAYS DEPRESSED WHEN VERY HOT OUTSIDE AFTER SITTING. THIS NEEDS TO BE RECALLED. ITS HAPPENED TWICE TO ME ALREADY AND NO SHOP CAN FIND ANYTHING WRONG. IT WILL WORK FINE AFTER PULLING PEDAL UP OR DRIVING WITH SHAKING STEERING WHEEL UNTIL IT WORKS ITSELF OUT. THIS NEEDS TO BE ADDRESSED AND NEEDS TO BE A RECALL FIX.

• 09/17/2016· STRUCTURE

  TRUNK LID OPENS ON IT'S OWN. THIS HAPPENS WHEN PARKED, BUT IT OPENED AT LEAST [OR WAS DISCOVERED OPEN] WHILE DRIVING DOWN THE STREET. BLOCKING THE REAR VIEW. THIS HAS HAPPENED AT LEAST 10 TIMES. THIS HAS ALLOWED SNOW AND RAIN TO ENTER THE TRUNK. I THINK THIS IS A PROBLEM WITH THE REMOTE TRUNK RELEASE WHEN THIS HAPPENS THE CONTENTS OF THE CAR AND THE CAR ARE OPEN TO THEFT. THE DEALER AND BUICK ARE KNOW ABOUT THIS BUT DO NOT ACT LIKE THIS IS IMPORTANT THIS HAS HAPPENED ON SEVERAL DATES,I PURCHASED THE CAR IN FEB 2013 THE LAST TIME IT HAPPENED WAS IN JULY OF 2016. THE CAR HAS 20500 MILES ON IT

• 09/15/2022· ELECTRICAL SYSTEM

  Car lost all electrical power while driving (moving) and fully shut down, stalling immediately. Nothing electrical worked, including 4 way flashers. The alternator was just replaced 2 weeks after this same full loss of electrical power was diagnosed when going to start the car while parked. The battery was fully recharged at the repair shop and deemed ok. I had my road service come out to address the issue. Before they arrived, I was able to restart the car. The service tech checked the battery and alternator. Both checked ok, but the battery was almost drained and did not show signs of any dead cells, despite it having been able to restart the car shortly before the road service arrived. We replaced the battery. Car is in the shop now. The safety risk is full loss of power while moving resulting in no brake lights, 4 way emergency lights, full stall, loss of power steering and brakes that can lead to a collision on the highway. This type of problem has been reported on numerous Regals

• 09/13/2021· SUSPENSION,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2012 Buick Regal. The contact stated that the vehicle would not immediately start up, and while at a stop light the entire vehicle would shake and vibrate. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was included in NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 72,000. Parts distribution disconnect.

• 09/11/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

  DRIVING ON HIGHWAY AT 70MPH AND CAR COMPLETELY SHUT DOWN ALMOST CAUSING A SERIOUS ACCIDENT AND DASH BOARD WENT HAYWIRE BRAKES LOCKED AND SERVICE STABILIKTRACK SYSTEM AND ABS ASSIST WARNINGS AND IT SMELLED LIKE MY CAR WAS ON FIRE BRAKES LOCKED STEERING AND LOST POWER TOTALLY SHUT DOWN GLAD SOMEONE WAS IN CAR TO HELP ME STEER TO SIDE OF ROAD OUT OF TRAFFIC HAD TO HAVE TOWED AND THERE WAS A RECALL FOR THIS PROBLEM BEFORE APPARENTLY GM DIDNT GET IT RIGHT I COULD HAVE DIED AND THEY ARE REFUSING TO REPAIR PROBLEM SINCE THE PREVIOUS OWNER HAD IT DONE BEFORE I PURCHASED IT AND THERE ARE OTHER OWNERS HAVING SAME ISSUES AGAIN

• 09/11/2012· TIRES,WHEELS

  AFTER MUCH RESEARCH I FOUND THERE IS NO COMPACT SPARE TIRE AND WHEELS FOR THE GRAND SPORT VERSION OF THE 2012 BUICK REGAL ANYWHERE I COULD FIND. THEY ONLY PROVIDE AN INFLATER KIT. MY LAST 3 FLATS COULD NOT BE REPAIRED WITH THE INFLATER BECAUSE OF THE TYPE DAMAGE. NO WRITTEN DOCUMENTATION THAT I HAVE OBTAINED STATED THIS FACT. THE PROBLEM IS THAT WE HAVE FAMILY IN THE MIDDLE OF PENNSLYVANIA AND HAVE TO TRAVEL THROUGH THE MOUNTAINS WHERE THERE IS NO CELL PHONE CONDUCTIVITY (THAT ELIMINATES THE ROADSIDE ASSISTANCE) A REGULAR TRIP IS FOR THANKSGIVING AND WE HAVE EXPERIENCED SOME EXTREME WEATHER DURING SOME OFF THESE TRIPS WITH MINIMAL TRAFFIC DUE TO THE WEATHER. THEREFORE WE COULD HAVE A FLAT AND BE STRANDED DURING A SNOW STORM. I BELIEVE THIS IS AN UNSAFE CONDITION.. *TR

• 08/29/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

  VEHICHLE PURCHASED IN OCTOBER 2017 WITH 35K MILES. HAS ALWAYS HAD A VIBRATING NOISE WHILE SITTING AND IDLING. IT WILL GET WORSE AFTER THE CAR IS DRIVEN/HEATED AND THEN IDLED. BRAKES HAVE ALWAYS HAD A VERY LOUD SCREACHING NOISE. TAIL LIGHTS STOPPED WORKING. BULBS WERE CHANGED AND THEY HAVE WORKED SINCE. HOWEVER, THE HEADLIGHTS STOPPED WORKING. BULBS WERE CHANGED WITH NO SATISFACTION. FUSES WERE CHANGED AND BLEW EVERY TIME. TOOK VEHICLE TO MECHANIC SHOP - DIAGNOSED. BRAKES ARE OK. PER HIS WORDS, JUST CHEAP SETUP. (THIS WAS HOW I PURCHASED THE CAR, I'VE NEVER REPLACED THE BRAKES SINCE PURCHASING), THE TENSIONER PULLEY WAS CAUSING THE VIBRATION. PULLEY AND BELT (STRETCHED) WERE CHANGED, HEADLAMP ASSEMBLY'S (BOTH) NEEDED TO BE CHANGED AS THEY WERE NOT GETTING POWER ($1600.00 EACH!!! THE BALLASTS WERE BAD), ALSO HAD MY HIGH PRESSURE LINE FOR A/C CHANGED AS THAT QUIT WORKING AS WELL.

• 08/22/2012· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE RPMS IDLES HIGH AND THE VEHICLE FAILED TO ACCELERATE OVER 45MPH. ALSO, THE CONTACT MENTIONED THAT THE DOORS FAILED TO UNLOCK WITH THE REMOTE CONTROL AND AS A RESULT, SHE HAD TO USE THE KEY TO UNLOCK THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT DECIDED TO REPROGRAMMED THE VEHICLE COMPUTER SYSTEM AS A SAFETY PRECAUTION. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19 AND THE CURRENT MILEAGE WAS 1,200.

• 08/21/2025· CHILD SEAT

  The contact owns a Safety 1st Car Seat, Model Name: Disney Baby Jive 2-in-1 Convertible, Model Number: CC286-GAD, Manufactured Date: August 17, 2022. The contact stated that the forward-facing safety seat head detached from the seat with the screws still attached. The contact attempted to tighten the screws; however, the screws required a special bit. The manufacturer was not notified of the failure. The car seat was not replaced.

• 08/21/2019· STRUCTURE,UNKNOWN OR OTHER,ENGINEFire

  VEHICLE WAS TRAVELING AT APPROXIMATELY 35 MPH ON A CITY STREET WHEN A "POP" NOISE WAS HEARD, IMMEDIATELY FOLLOWED BY THE CAR SHUTTING DOWN. THERE WAS NO WARNING OR SYSTEM ERROR LIGHTS ON AND NONE TURNED ON. THERE WAS NO POWER OR BRAKES AVAILABLE IN THE VEHICLE. UPON ATTEMPTING TO COAST VEHICLE OFF THE ROAD TO A SAFE AREA, 2 PEOPLE DRIVING BY YELLED TO GET OUT, AS THERE WERE FLAMES COMING OUT OF THE UNDERCARRIAGE. THE ENTIRE FRONT OF THE CAR INCLUDING THE ENGINE ENGULFED IN FLAMES. AREA FIREFIGHTERS WERE CALLED TO EXTINGUISH THE FIRE. TOTAL LOSS OF VEHICLE. ADDITIONALLY, THIS VEHICLE IS EQUIPPED WITH ON STAR SERVICES AND A MONTHLY REPORT IS RECEIVED SHOWING ANY ISSUES OR CONCERNS WITH THE VEHICLE. UPON RECEIVING THE REPORT ON JULY 27, 2019 THERE WERE NO ISSUES REPORTED EXPECT A LOW TIRE PRESSURE.

• 08/21/2018· ENGINE

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE INDICATOR ILLUMINATED AND "REDUCE SPEED" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE DECELERATED TO 20 MPH AND WOULD NOT ACCELERATE BEYOND THAT SPEED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE TIMING CHAIN AND THE SENSOR RODS WERE FAULTY. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 8-4544663121 BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

• 08/13/2021· EXTERIOR LIGHTING

  Headlight housing leaks water into headlight. This appears to be a problem with this vehicle as I read numerous complaints about this.

• 08/13/2018· ELECTRICAL SYSTEM,ENGINE

  CAR GIVING A CODE OF ELECTRICAL CONTROL MODULE GCM .L HAVE THE CODE P 0062

• 07/27/2025· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  There is a water seal leak around the driver side headlight. I have photos showing proof of standing water. It has now caused the headlight, left turn signal, and drivers side brake light to fail. My passenger side headlight is doing the same. I have no headlights, no driverside lights period. I drive 2 children around in this car and it's gotten very dangerous. I contacted GM, and the local dealership and they won't fix it. I'm a [XXX] and don't have the $3200-$5000 I was told the repair would be. It is a problem in certain GM models, Cadillac Srx 2010-2015 having the same issue and the recall being fixed for those drivers. So, I have no choice but to drive around with no headlights, no left blinker, and no driver side brake light with two you children. I have to work and have no other options. It's a catastrophe waiting to happen, I live in the metropolitan area of Atlanta, Georgia. Please help me with this, I am terrified to drive this car around. I've had two people flag me down at a red light to let me know my brake light is out which is terribly dangerous and if it starts raining while I am out I have no headlights. This has become an emergency situation for me and my children. I have photo proof of the water pooling inside the headlight assembly. The seal is so bad that even covered the condensation pools inside the headlight. Please help me get a dealership to fix this issue. They want to charge me $275 for diagnostics and this is already and issue on this model car, reported by many drivers with the recall on the Cadillac. They need to fix it before I end up a casualty to this problem. Thank you so much. I can send a video of the emergency flasher and signal not working. I replaced the headlight in January and the new one never worked. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/25/2018· SEATSFire

  TL* THE CONTACT OWNS A 2012 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT CAUGHT FIRE WHILE THE VEHICLE WAS IDLING. THE CONTACT NOTICED FLAMES COMING FROM THE SEAT. THE CONTACT MANAGED TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE ALSO PRESENT AND A POLICE REPORT WAS FILED. THE FAILURE OCCURRED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT DRIVER SIDE SEAT HARNESS AND EIGHT WAY POWER SWITCH WERE DIAGNOSED AS THE CAUSE OF THE FAILURE, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,527.

• 07/21/2021· SUSPENSION

  The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

• 07/15/2026· SUSPENSION

  Rear passenger side toe link did fracture causing vehicle to spin out of control.

• 07/08/2021· POWER TRAIN,ENGINE

  Timing belt and engine stopped working. Mechanic says needs engine replaced

• 07/05/2023· POWER TRAIN,ELECTRICAL SYSTEM

  The contact owns a 2012 Buick Regal. The contact stated that while driving at various speeds, the instrument panel went blank, and the turn signals failed to operate as needed. The contact stated that vehicle briefly lost motive power but independently restarted while making turning in either direction. There was no warning light illuminated. Additionally, the vehicle jerked while at a complete stop with the brake pedal firmly depressed. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.

• 06/28/2021· ENGINE

  No warning and approximately 80,000 miles -the timing needs replaced. Mechanics state this is common with this model and they recommend a new engine replace the original engine. This car has under 100,000 miles on it. The cost of the repair is out of my means. The car is paid off, however, I cannot afford the repair. Is there anything that can be done?

• 06/24/2020· EXTERIOR LIGHTING

  MY HID HEADLIGHT ASSEMBLY HAS A SEAL LEAK, CAUSING MOISTURE TO FORM IN IT EVERY MORNING WHICH RESULTS IN THE HEADLIGHT ELECTRICAL AND HEADLIGHT TO BURN OUT. THE FIRST TIME IT WAS THE DRIVERS SIDE, NOW THE PASSENGER SIDE. THE CONSEQUENCE IS THAT INADEQUATE LIGHTING MAY REDUCE THE VISIBILITY OF THE DRIVER, THUS INCREASING THE RISK OF A CRASH. IT SHOULD HAVE BEEN UNDER THE MANUFACTURE WARRANTY. *TR

• 06/22/2020· SERVICE BRAKES

  BRAKE PEDAL WILL NOT RETURN FULLY AFTER IT IS APPLIED WHEN IT IS WARM AND HUMID. CAUSES BRAKE PEDAL TO STICK AND NOT ALLOW CRUISE CONTROL TO BE SELECTED. THE STUCK PEDAL ALLOWS THE CAR TO BE STARTED AND PLACED INTO GEAR WITHOUT A FOOT ON THE PEDAL. DID FIND THAT GM HAS NOT ONLY ISSUED A TECHNICAL SERVICE BULLETIN FOR THE DESCRIBED ISSUE BUT HAS ISSUED MULTIPLE REVISIONS TO COVER ADDITIONAL VEHICLES EACH TIME. GIVEN THAT THIS IS A WELL KNOWN ISSUE BY THE MANUFACTURE, THIS SHOULD WARRANT A SERIOUS LOOKING INTO A RECALL ISSUE. TSB # PIC5692D DATED 05/11/2018 IS THE FOURTH REVISION AND THE ORIGINAL TSB PIC5692 IS DATED JULY, 2012. TSB PIC5692D EVEN STATES THAT A PRODUCT REVIEW IS REQUIRED. *TR

• 06/21/2021· SUSPENSION

  The contact owns a 2012 Buick Regal. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

• 06/19/2021· EXTERIOR LIGHTING

  Issue with the condensation/water getting inside our HID headlights. Have replaced once and now they are both full of water again. Dealer refuses to cover as a defect. VERY expensive to repair. Huge safety issue because lights can fail at any time going down a dark road! Safety to thers as they may not see me coming.

• 06/17/2021· SUSPENSION

  The contact owns a 2012 Buick Regal. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

• 06/15/2022· EXTERIOR LIGHTING

  The driver side headlamp assembly has a faulty seal which allows water to leak inside the housing under normal daily conditions. When this happens the water leaks down through the assembly where the headlight ballast is mounted, causing water to collect in the ballast, and killing it (making the headlight go out) as well as the electrical components that power the L.E.D. daytime running lights also making those stop functioning. There is no quick and easy fix for this, as the headlamp assembly must be replaced to restore the headlight because even replacing the burned out ballast will only provide light temporarily again until that too is again destroyed by water. Because there is no good alternative available with an aftermarket replacement, I was forced to purchase an entirely new assembly which cost $1,505 and took months to save and be able to afford. This is a manufacturing flaw that should have been recalled and addressed. My warranty does not cover any damage due to water, so I had to pay for this myself, along with many many other people with the same issue. Having my headlight randomly stop working was a dangerous situation to be put into.