2012 BMW 328I

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/28/2018· AIR BAGS,SEAT BELTS,SEATS

  EVERY SO OFTEN I GET AN ERROR MESSAGE THAT SAYS 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I KNOW THIS IS A COMMON ERROR MESSAGE FOR BMW VEHICLES & THEIR OWNERS. I HAVE TAKEN IT TO THE DEALERSHIP AND BEEN TOLD THAT IT COULD BE REPAIRED AT MY EXPENSES...WHY?! WHEN SO MANY VEHICLES HAVE THE SAME ISSUE AND IT'S NOT USER ERROR...TIME FOR A RECALL! COME ON!

• 12/28/2017· ENGINE

  IN JULY 2017 WHILE DRIVING THE CAR THE CABIN COMPLETELY FILLED UP WITH SMOKE AND I INHALED A SUBSTANTIAL AMOUNT , AND SMOKE STARTED COMING OUT FROM THE HOOD AREA. MY MECHANIC INSPECTED THE VEHICLE AND DETERMINED THERE WAS A MANUFACTURER RECALL ASSOCIATED WITH THE SMOKE FILLING THE CABIN. AT NO POINT DID I RECEIVE ANY FORM OF NOTICE THROUGH THE MAIL, EMAIL, OR PHONE INFORMING ME OF SUCH A RECALL. THE VEHICLE WAS DELIVERED TO TOWNE BMW IN WILLIAMSVILLE, NY AT THE BEGINNING OF AUGUST 2017. AFTER RECEIVING THE VEHICLE I WAS TOLD THE PROBLEM WAS FIXED AND THE VEHICLE WAS 'SAFE TO DRIVE'. HOWEVER ON THE DRIVE HOME AT NIGHT, THE VEHICLE COMPLETELY SHUT OFF ON THE HIGHWAY AT SPEED. I HAD NO LIGHTS, NO HORN, NO BRAKES, NO POWER WHATSOEVER. THIS APPARENTLY IS WHAT BMW CONSIDERS 'SAFE'. I HAD TO PAY TO TOW THE CAR BACK TO TOWNE BMW, AS THE SERVICE MANAGER DID NOT SEEM TO CARE THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING. A FEW DAYS LATER TOWNE BMW INDICATED THE VEHICLE WAS ONCE AGAIN 'SAFE TO DRIVE'. AFTER PICKING UP THE VEHICLE, WITHIN A FEW DAYS THE ENGINE STARTED SMOKING AGAIN AND SMOKE BEGAN TO FILL THE CABIN, IN ADDITION TO NOISES BEING EMITTED FROM THE ENGINE COMPARTMENT AREA. I CALLED TOWNE BMW ON AVERAGE TWICE A DAY LEAVING VOICEMAILS AS WELL AS MY CONTACT INFORMATION, AND RECEIVED NO RESPONSE WHATSOEVER. AFTER MY SECOND CALL TO BMW CORPORATE TO COMPLAIN I FINALLY RECEIVED A CALL BACK FROM BMW AFTER NEARLY A WEEK OF PHONE CALLS. I SUPPOSE THE SAFETY OF VEHICLES OR PROPER SERVICE ARE NOT BMW CORE VALUES. IT IS NOW DECEMBER AND BMW REFUSES TO COVER THE COST OF REPAIRS, DESPITE NOT SENDING ME ANY RECALL NOTICE FOR SUCH A SUBSTANTIAL ISSUE. I HAVE BEEN WITHOUT A VEHICLE FOR 5 MONTHS NOW.

• 12/24/2013· POWER TRAIN,ENGINE

  BOUGHT BRAND NEW 2012 328I. WITHIN 2 MONTHS ENGINE MALFUNCTION WARNING WOULD SHOW UP AND CAR WOULD GO INTO "LIMP MODE" AND BARELY DRIVE ABLE. SOMETIMES COULD BE RESET BY TURNING OFF, THEN BACK ON. HAPPENED MULTIPLE TIMES, AND EVERY TIME THE DEALER TOLD ME NO ONE ELSE WAS HAVING THIS PROBLEM. THEY BLAMED THE FUEL INJECTORS AND REPLACED THEM MULTIPLE TIMES. IT WAS IN THE SHOP A TOTAL OF 6 TIMES FOR SAME "DRIVE TRAIN MALFUNCTION" WARNING. I MADE THEM BUY THE CAR BACK FROM ME, ASSUMING IT WAS A FLUKE WITH THE CAR, BECAUSE THEY CONTINUED TO ASSURE ME THAT NO ONE ELSE WAS HAVING THIS PROBLEM, ANYWHERE, I BOUGHT A BRAND NEW 2013 328I. WITHIN A MONTH I HAD THE SAME PROBLEM. EXCEPT THIS TIME IT WAS WORSE. IT COULDN'T BE FIXED BY TURNING IT OFF THEN BACK ON. EVERY TIME IT HAPPENED, 3 TIMES NOW, IT HAS REQUIRED A TRIP TO THE DEALERSHIP FOR THE EXACT SAME "DRIVETRAIN MALFUNCTION" WARNING. THEY STILL SAY THERE'S NO PROBLEM. WHEN IT HAPPENS THE ENGINE SHAKES VIOLENTLY AND THE CAR WILL BARELY RUN 55MPH IF PUSHED. THIS IS A CONSISTENT PROBLEM THAT IS BEING IGNORED BY BMW. EVERY TIME I HAVE TO TAKE THE CAR IN THEY SAY THEIR "GUIDELINES" JUST CALL FOR A COMPUTER RESET, AND THAT IT HAS BEEN FIXED, ONLY TO LEAVE ME ON THE SIDE OF THE ROAD A MONTH LATER. *TR

• 12/21/2019· ENGINE

  STALLED ON BUSY EXPRESS HIGHWAY, ALMOST RESULTING IN CRASH. TOWED TO SHOP. FUEL PUMP WAS DEFECTIVE AND IT COSTED 729.86 DOLLARS PLUS 140 DOLLARS TOWING. THIS OCCURRED AT 60 MPH ON EXPRESS HIGHWAY.

• 12/20/2019· ELECTRICAL SYSTEM,AIR BAGS,SEATS

  PASSENGER RESTRAINT MALFUNCTION ERROR CODE COMES OFF AND ON WHILE IN MOTION

• 12/15/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/14/2024· UNKNOWN OR OTHERCrash

  It’s sounds like it’s moving but it doesn’t.

• 12/14/2020· ENGINE

  GOT A CODE FOR LOW PRESSURE AND THEN DRIVE TRAIN MALFUNCTION TOOK IT TO BMW AND THEY TOLD ME I WAS COVERED BY WARRANTY BUT AFTER THEY DIAGNOSED THE CAR THEY SAID I WAS NOT. IT IS A 2012 WITH ONLY 67K MILES AND I WAS VERY UPSET WITH BMW. IT IS GETTING FIXED AT A LOCAL GERMAN SHOP RIGHT NOW AND IS GOING TO BE A LOT OF MONEY

• 12/12/2020· POWER TRAIN

  WHILE IN MOTION ON A COUNTY ROAD, THE SERVICE ENGINE LIGHT CAME ON AND CAR STARTED RUNNING VERY ROUGH. CAR WAS TOWED TO THE DEALERSHIP. WHINING NOISE COMING FROM THE TIMING CHAIN. WORN CRANKSHAFT SPROCKET. HAD TO REPLACE THE TIMING CHAIN AND OIL PUMP DRIVE CHAIN.

• 12/09/2019· ENGINE

  HELLO I OWN A BMW 328I WITH A N20 ENGINE, WHILE DRIVING DOWN THE HIGHWAY I GOT AN ALERT COME ACROSS MY SCREEN SAYING THAT THE OIL PRESSURE LOW AND TO STOP IMMEDIATELY OR ENGINE FAILURE MAY OCCUR. I DON'T HAVE TO TELL ANYONE HOW SCARY IT IS TO BE DRIVING DOWN THE HIGHWAY AND THINK THAT YOUR TIMING CHAIN MAY BREAK OFF AND YOU ARE STILL IN THE MIDDLE OF THE ROAD ,BUT I STOPPED AND TURNED THE CAR OFF. AFTER DOING SOME RESEARCH AND GETTING THE CAR DIAGNOSED I RAN INTO THE TIMING CHAIN GUIDE AND TIMING CHAIN ISSUE OF FAILING ON THESE CARS WAY BEFORE THEY HIT ANY HIGH MILES MY CAR CURRENTLY HAS 81K MILES ON IT AND THIS ISSUE HAS IMMOBILIZED MY CAR TO PREVENT FURTHER DAMAGE I WILL NOT DRIVE THAT CAR, WHEN TALKING TO BMW ABOUT THE ISSUE THEY TOLD ME THAT THEY DO KNOW ABOUT THE ISSUE BUT WILL NOT FIX IT FOR FREE.

• 12/05/2017· AIR BAGS

  TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEPHENS CREEK BMW, 4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, 800-298-1501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/04/2019· AIR BAGS

  PASSENGER SEAT MAT SENSOR FOR AIRBAG CONTROL IS MALFUNCTIONING. THE WARNING IS SHOWING THAT THE SYSTEM IS NOT WORKING PROPERLY AND THAT A SEAT BELT NEEDS TO BE CONTINUED TO BE WORN. DEALER PRICE TO FIX THIS SAFETY ISSUE IS APPROXIMATELY $1200.

• 12/02/2024· ELECTRICAL SYSTEM,ENGINE

  The contact owns a vehicle 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/02/2024· ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/02/2014· ENGINE

  CAME OUT OF THE PARKING LOT INTO A BUSY MAIN ROAD AND ENGINE SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS NO INDICATION BEFORE ENGINE STOPPED. TRIED TO RESTART THE ENGINE (THE CAR HAS KEYLESS PUSH BUTTON START) BUT DID NOT START. WHEN TRIED TO RESTART, THE DASHBOARD MESSAGE SAID SOMETHING LIKE "ENGINE WILL NOT START". THERE WAS NO INDICATION BEFORE THE PROBLEM OCCURRED. I WAS ON THE BUSY HIGHWAY IN CHICAGO AREA AN HOUR BEFORE THE INCIDENT. THE CAR WAS SERVICED IN MARYLAND DEALERSHIP TWO DAYS BEFORE THE INCIDENT AND DROVE TO CHICAGO FROM MARYLAND AND THE INCIDENT HAPPENED IN CHICAGO. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP IN CHICAGO AND AFTER TWO DAYS THEY SAID THE FUEL PUMP BROKE/BURNED OUT AND HAVE TO BE REPLACED AND WILL TAKE 3-4 DAYS TO FIX IT. NOTE THAT THE CAR IS LESS THAN TWO YEARS OLD, UNDER FULL WARRANTY AND AT AROUND 30800 MILES. ALSO NOTE THAT THE SCHEDULED 30,000 MILE SERVICE WAS DONE THE DAY BEFORE THE INCIDENT HAPPENED AND THE CAR WAS INSPECTED AND CLEARED FOR ANY ISSUES/PROBLEMS. AN INCIDENT LIKE THIS CAN BE DANGEROUS IF THE VEHICLE STOPS LIKE THAT ON A HIGHWAY OR A BUSY ROAD WITH NO APPARENT SIGNS. AFTER THIS INCIDENT I LOST CONFIDENCE IN THE VEHICLE AND ALSO DO NOT WANT SOMETHING LIKE THIS HAPPEN TO ANYBODY ELSE. I WOULD LIKE THE COMPANY/MANUFACTURER TO TAKE SERIOUS NOTE OF THIS INCIDENT SO THAT IT DOES NOT HAPPEN TO ANYBODY ELSE. I WAS ALSO STRANDED IN CHICAGO FOR 3-4 DAYS WITH FAMILY AND THREE SMALL KIDS. AS THE PART WAS BACK-ORDERED THE DEALER IN CHICAGO WAS NOT SURE WHEN IT WILL BE READY AND I AND MY WIFE HAD TO GET BACK TO MARYLAND FOR WORK AND SCHOOL FOR KIDS. SO I RENTED A CAR AND DROVE BACK TO MARYLAND. THE CAR IS NOW IN CHICAGO AND HAVE TO FIGURE OUT A WAY TO GET IT BACK TO MARYLAND. BMW IS SAYING THAT THEY CAN ONLY HAUL IT FOR 250 MILES. *JS

• 12/01/2021· ENGINE

  On 23 Nov at approx 8:30 pm I was on I35N heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the Drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.

• 11/27/2018· ENGINE

  THE VEHICLE SUDDENLY STOPPED ON THE STATE HIGHWAY AND WILL NOT START AGAIN. THE VEHICLE WAS SERVICED AT THE LOCAL DEALERSHIP ON 09/08/2018 ON FOR MAJOR REPAIRS INCLUDING OIL CHANGE AND ALL REQUIRED MAINTENANCE WERE UP TO DATE. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER DIAGNOSED THE PROBLEM AND REPORTED THAT ENGINE IS JAMMED AND NEED TO BE REPLACED. THE DEALER DID ALL THE MAINTENANCES AND I HAVE THE INVOICES TO DOCUMENT THE RECENT REPAIRS AND MAINTENANCE. THE CAR HAD A SIMILAR PROBLEM IN THE PAST, STOPPING SUDDENLY ON THE HIGHWAY. I THINK THE BMW ENGINE HAS PROBLEMS AND THE DEALER WHO DID THE LAST MAINTENANCE ALSO DID NOT DO A GOOD JOB. I REQUEST TO TAKE THIS ISSUE WITH THE BMW CORPORATION AND HAVE THEM COVER THE DAMAGES.

• 11/23/2019· ENGINE

  I JUST RECENTLY HAD TO TAKE MY 2012 BMW 328I CONVERTIBLE IN BECAUSE OF THE ENGINE WAS MAKING A LOUD NOISE PLUS LOSS OF HP. THE TECHNICIAN INFORMED ME THAT THE VANOS SOLENOID BOLTS HAD BROKEN OFF INTO THE ENGINE AFTER DOING MORE RESEARCH INTO THIS I FIND THAT THERE WAS A RECALL ON THE VANOS GEAR BOLTS. MY QUESTION IS DO I PAY FOR THIS REPAIR?

• 11/19/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump plug connector. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 125,000.

• 11/15/2019· ENGINE

  I STARTED MY CAR AND GOT A DRIVETRAIN MALFUNCTION WARNING. DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THEY TOLD ME MY TIMING CHAIN WAS STRETCHED, WHICH CAUSED A VANOS FAULT. THEY SUGGESTED REPLACING THE TIMING CHAIN AND OIL PUMP ($5500 REPAIR). THE CAR HAD 90K MILES.

• 11/15/2014· POWER TRAIN,ENGINE

  DRIVING MY 2012 BMW 328I ON THE INTERSTATE I-10 IN ARIZONA MM163 AT APPROX. 80MPH AND I GET AN ERROR CODE "DRIVE TRAIN MALFUNCTION, DRIVE MODERATELY" AFTER THIS MESSAGE I WAS NOT ABLE TO ACCELERATE AS THE POWER TRAIN WAS NONEXISTENT. HAD TO COAST THROUGH HEAVY TRAFFIC IN A CONSTRUCTION ZONE TO GET MY FAMILY TO A SAFE AREA. I JUST BOUGHT THE VEHICLE FROM THE DEALERSHIP 4 MONTHS PRIOR AS IT WAS CPO'ED AND I HAVE THE EXTENDED WARRANTY. VEHICLE MILEAGE AT TIME OF INCIDENT WAS 49990 (STILL UNDER FULL BMW WARRANTY). *TR

• 11/14/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2012 BMW 328i. The contact stated that upon starting the vehicle, there was smoke coming out from the exhaust pipe, and there was a burning smell coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the oil pan was leaking near the water pump. The dealer replaced the thermostat gasket, the valve cover gasket, the cylinder head cover, the ISA screws and washer, the high-pressure pipe, and the gasket flange. Additionally, the dealer performed an oil change and added coolant to the vehicle. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000(Electrical System, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the parts were not yet available. The failure mileage was approximately 115,783. VIN tool confirms parts not available.

• 11/14/2019· ENGINE

  I NOTICED THAT THERE WAS WHITE SMOKE COMING FROM MY HOOD AND AIR VENTS WHILE DRIVING. I TOOK MY CAR TO THE BMW DEALER WHERE THEY SAID THAT THERE'S A A LEAK COMING FROM MY VALVE COVER ONTO MY EXHAUST THAT IS CAUSING THE SMOKE.PARTS AND LABOR CAME TO ROUGHLY $1500 DOLLARS. I GOT A SECOND OPINION FROM MY MECHANIC AND HE STATED THAT MY VALVE COVER MAY NOT BE DEFECTIVE BUT IT MAY BE MY GASKET AND I JUST NEED THE GASKET CHANGED. BMW STATED THAT EVEN THOUGH THE GASKET MAY NOT BE THE ISSUE, THEY WANTED TO CHANGE THE WHOLE COVER BECAUSE THEY'RE KNOWN TO BREAK. THEY REFUSED TO CHANGE JUST THE GASKET. THEY ARE WELL AWARE OF THE ISSUE AND THAT IT CAN CAUSE MY CAR TO CATCH FIRE. THEY SAID THAT IT WAS A QUICK FIX AND ALL THE PARTS ARE AVAILABLE BECAUSE THEY'VE HAD COUNTLESS CUSTOMERS WITH THE SAME ISSUE. I AM REACHING OUT BECAUSE I FEEL BMW IS AWARE OF THE POTENTIAL DANGER THIS ISSUE CAN CAUSE.

• 11/13/2016· ENGINE,FUEL/PROPULSION SYSTEM

  AUGUST 6, 2016 - CAR STALLED AT ABOUT 50MPH, JUST WHEN ABOUT TO GO UPHILL. I WASN'T ABLE TO MAKE IT TO THE SHOULDER LEAVING THE CAR BLOCKING TRAFFIC WITH MY WIFE AND DAUGHTER IN IT. ONCE IT STOPS, IT PUTS ITSELF IN PARK, MAKING IT IMPOSSIBLE TO PUSH ASIDE. WE CREATED A TRAFFIC JAM AND POLICE BARRICADED WHILE WE WERE TRYING TO MOVE THE CAR. EVENTUALLY, IN ABOUT 30 MINS, THE CAR TURNS ON. HAPPENED AFTER AN HOUR OF HIGHWAY DRIVING. CAR SEEMED FINE AFTER THAT. AUGUST 17, 2016 - ON ANOTHER LONG TRIP, THE CAR STALLED ON THE HIGHWAY. WOULD CRANK BUT NOT TURN ON. ALMOST EXHAUSTED THE BATTERY. CALLED A TOW TRUCK BUT BY THE TIME IT GOT THERE, AFTER ABOUT AN HOUR, THE CAR RESTARTED. HAD MY ODB-II SCANNER WITH ME AND GOT CODE USED MY OBDII READER AND GOT CODE P142E - PRESSURE TOO LOW IN HIGH-PRESSURE SYSTEM, WHICH IS CONSISTENT WITH NOT STARTING AND THE AND THE FUEL SYSTEM MALFUNCTION MESSAGE. I TOOK THE CAR TO AUTOGERMANA SERVICE CENTER, THAT SAME DAY. SEPTEMBER 22, 2016 - STALLED ON A MAIN ROAD, WITH MY DAUGHTER, ON THE WAY TO THE PEDIATRICIAN. I WAS ABLE TO MANEUVER TO THE RIGHT LANE AND PARK ON A GAS STATION. AMBIENT TEMP WAS 94F. WAITED ABOUT 30MINS AND THE CAR RE-STARTED. THE DEALESHIP WOULD NOT ACKNOWLEDGE A FUEL SYSTEM PROBLEM BECAUSE THEY COULD NOT REPLICATE THE FAILURE. SENT EMAIL TO BMW CUSTOMER RELATIONS BUT THEY REFERRED ME BACK TO THE DEALERSHIP.

• 11/11/2016· FUEL/PROPULSION SYSTEM

  I WAS DRIVING ON A VERY BUSY ROAD IN DOWNTOWN CHICAGO IN HEAVY TRAFFIC AND THE CAR JUST SUDDENLY STALLED WITHOUT ANY WARNING MIDDLE OF THE ROAD AND WON'T MOVE. OF COURSE CAME CLOSE TO BEING CRASHED FROM BEHIND. I AM GRATEFUL AND LUCKY THAT THE CARS BEHIND WERE ABLE TO STOP IN TIME AND MANEUVER AROUND ME TO AVOID COLLISION. THE BMW DEALER INSPECTED THE CAR AND TOLD ME THAT THE FUEL PUMP AND ITS CONTROL UNIT IS FAULTY. I HAVE ATTACHED THEIR DIAGNOSIS AS WELL. I FIND IT HARD TO BELIEVE THAT A LESS THAN 4 YEAR OLD CAR WITH UNDER 25K MILES ON IT HAS A FUEL PUMP FAILURE, UNLESS IT WAS FAULTY TO BEGIN WITH. I CHECKED INTO THE RECALLS FOR BMW 328I MODELS FOR FAULTY FUEL PUMPS AND IT SEEMS BMW RECALLED MODELS FROM 2014, BUT IT SEEMS THE 2012 BMW HAS THIS ISSUE AS WELL. I WAS SAVED BUT I WANT TO MAKE SURE NO ONE ELSE IS HURT BECAUSE OF FAULTY PARTS THAT CAR MANUFACTURERS FAIL TO CHECK BEFORE SELLING IT TO UNSUSPECTING CONSUMERS, WHO THINK THEY ARE SAFE WHEN DRIVING THESE EXPENSIVE CARS WITH THEIR FAMILIES AND PRECIOUS ONES IN IT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED AND I CONSIDER MYSELF LUCKY TO BE STILL ALIVE, SAFE AND OK TO WRITE THIS MESSAGE.

• 11/09/2022· ENGINE

  BMW Drivetrain malfunction. Timing chain replacement kit. Pump module with Vanos units and solonoids

• 11/06/2012· AIR BAGS,SEATS

  PASSENGER SIDE AIR BAG DISENGAGES IF PASSENGER SITS ON ANY TYPE CUSHION. PASSENGER SIDE AIR BAG DISENGAGED LIGHT IS ON IF PASSENGER IS IN THE PASSENGER SEAT SITTING ON ANY TYPE OF CUSHION OR PADDING. THE AIR BAG CAN DISENGAGE IF PASSENGER WEARS A PADDED WINTER COAT. THIS BMW 328I ORIGINALLY WAS DELIVERED WITH THE AIR BAG ENGAGED WITH OR WITHOUT A PASSENGER IN THE PASSENGER SEAT, THE PASSENGER SIDE AIR BAG DISABLED LIGHT WAS ALWAYS OFF AND THE AIR BAG WAS ENGAGED. BMW WILL NOT RESTORE TO THE ORIGINAL DELIVERED CONDITION. THE PASSENGER SITTING ON ANY CUSHION OR PADDING IS IN DANGER OF INJURY BECAUSE OF A DISENGAGED PASSENGER AIR BAG. THIS WAS NOT THE ORIGINAL DELIVERED CONDITION....UPDATED11/21/12 *BF

• 11/04/2020· POWER TRAIN,ENGINE

  FAILING TIMING CHAIN. MANUFACTURING DEFECT BUT NOT COVERED BY BMW BECAUSE "THE VIN DOESN'T SHOW AS COVERED IN OUR SYSTEM". SOME OTHER VEHICLES HAD EXTENDED WARRANTY FOR THIS ISSUE UNTIL 70,000 MILES BUT FOR SOME REASON NOT ALL VIN'S ARE COVERED. PLEASE SEE OTHER ISSUES WITH THE N20 ENGINE ACROSS THE 3 SERIES, 5 SERIES AND X3 AND YOU WILL SEE MANY PEOPLE REPORTING THE SAME ISSUE. THIS NEEDS A RECALL. NOT FAIR TO HAVE THIS ISSUE FOR SO MANY CUSTOMERS

• 11/02/2012· STEERING

  TL* THE CONTACT OWNS A 2012 BMW 328I. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH AN ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE CONTACT APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE WHEEL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE STEERING WHEEL FUNCTIONED NORMALLY WITH THE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE BATTERY WAS LOW VOLTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

• 10/26/2019· ENGINE

  I WAS DRIVING NORMALLY WHEN A LIGHT CAME ON SAYING DRIVETRAIN MALFUNCTION. THE ENGINE STARTED TO STALL I PULLED OVER ON THE SIDE OF THE ROAD AND THE CAR JUST TURNED OFF AND NEVER TURNED BACK ON. HAD A MECHANIC CHECK AND TOLD ME THAT THE ENGINE SEIZED/LOCKED UP ON ME. I HAVE SERVICED MY VEHICLE AT THE BMW DEALER & HAVE ALL THE RECEIPTS. I BOUGHT THIS CAR USED ONE YEAR AND FIVE MONTHS AGO & I HAVE PROPERLY MAINTAINED IT.

• 10/24/2024· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  The contact owns a 2012 BMW 328I. The contact stated that while driving at approximately 5 MPH, there was smoke coming from the engine compartment. The check engine warning light and several other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

• 10/21/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 10/20/2020· SEATS

  PASSENGER RESTRAINED SYSTEM LIGHT CAME ON. IT IS SOMETHING VERY COMMON IN VEHICLES LIKE MINE. I HEARD A LOT OF PEOPLE HAVE THE SAME ISSUE AS MINE. IT IS VERY UNFORTUNATE BECAUSE BMW SHOULD HAVE AN EXTENDED WARRANTY REGARDING THIS ISSUE.

• 10/19/2020· ENGINE

  I WAS DRIVING DOWN THE ROAD AT 60MPH THE COMPUTER FLASHED LOW OIL PRESSURE, THEN DRIVE TRAIN MALFUNCTION. THE ENGINE STARTED MAKING A LOUD NOISE AND MOST COMPLETE POWER TO CAR. CAR HAD TO BE TOWED.

• 10/19/2017· AIR BAGS

  TAKATA RECALL I HAVE CONTACTED COGGIN BMW FT. PIERCE FL. SEVERAL TIMES TO GET MY AIRBAG FIXED. OVER A YEAR NOW AND STILL THEY CLAIM THAT THE PARTS HAVE NOT COME IN YET. IS THIS TRUE AND WHAT CAN I DO TO GET THIS RECALL TAKEN CARE OF.

• 10/17/2022· ELECTRICAL SYSTEM,AIR BAGS

  My BMW 2012 E92 model vehicle currently has a malfunctioning Front Seat Occupancy AirBag sensor mat is very similar to the recall for E60 to E91 models. BMW refuses to fix it under the other recall and I'm wondering what can be done to add it to the recall? I also read of an extended warranty for this part but I do not qualify since my model is e92.( SI B01 01 18) . Please advise.

• 10/17/2020· POWER TRAIN,ENGINECrash

  TIMING CHAIN PROBLEMS, THE CAR STOP IN THE MIDDLE OF THE ROAD

• 10/13/2023· AIR BAGS,SEAT BELTS,SEATS

  Passenger restraint system malfunction. My vehicle as well as thousands of others have the chronic and unsafe issue of the passenger occupancy sensor malfunctioning. In order to remove warning on dash it’s either a $2,000 repair, or a $40 bypass which basically places the seat as constantly occupied, sticking the passenger airbag in the ‘on’ position. Vehicle is available for inspection. With this malfunction, any person that sits in the passenger front seat is at risk of injury or death in the event of a collision. Malfunction has been confirmed by both a dealer and an independent service center. Vehicle was inspected by the dealer, but no police or insurance company. Vehicle was purchased with the malfunction and the warning lights have been on for several years. With the massive number of vehicles of this make with a range of different mileage, with this issue, a recall is not only needed but warranted and should be mandated with this being a major safety issue.

• 10/08/2021· ENGINE

  The contact owns a 2013 BMW 328I. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled with the check oil warning light illuminated. The low oil pressure and drive train message were displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 123,000.

• 10/08/2015· UNKNOWN OR OTHER,ENGINE

  VANOS BOLT FAILURE. 4 VANOS BOLT BROKEN. CAR STALLED WHILE DRIVING. THE CAR WAS DRIVING ON A CITY STREET WHILE TURNING. NO POWER AT ALL. IT IS A 2011 328I.

• 10/02/2023· ELECTRICAL SYSTEM

  The contact owns a 2012 BMW 328I. The contact stated that the temperature sensor on the instrument panel had initially failed to operate as needed; over time, the entire instrument panel had gone blank while the vehicle was being driven. In addition, the battery would continue to run while the vehicle was turned off; as a result, the vehicle would shut off while driving at various speeds. The vehicle was taken to various independent mechanics and each stated that the instrument cluster was defective. Despite multiple battery and temperature gauge replacements, the failure persisted. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 84,000.

• 09/30/2019· SEAT BELTS

  DRIVERS SIDE SEAT BELT RECEPTACLE WILL NOT ACCEPT BUCKLE. FASTEN SEAT BELT WARNING DOES NOT SOUND.

• 09/30/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 09/25/2017· EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER

  N/A

• 09/23/2025· ENGINE

  While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in Pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the VANOS assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a VANOS bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in Pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not been reproduced or confirmed by a BMW dealer, nor has it been inspected by the manufacturer, police, or insurance representatives. Importantly, there is an existing recall on VANOS bolts for the 328xi station wagon, but our vehicle’s production date ([XXX]) falls just outside the recall window of October 1, 2009–August 4, 2011. Notably, for the sedan body model, the recall window was extended until December 6, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 09/19/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS ADVISED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 09/18/2021· POWER TRAIN

  While driving car at speeds <30 mph, on hitting a minor bump on the road, car engine suddenly stopped with a "Drivetrain malfunction" error. The car lost all power within a few seconds, including power steering. The instrument cluster was off except for error message. Transmission shifted to Neutral automatically which I believe is by design. On somehow maneuvering in traffic and coasting to a stop, and waiting a minute and pressing the ignition start button, car powered on immediately and was driveable. The same incident repeated within 30 miles of driving. A local authorized service center found no existing problems although there are several error messages logged by the on board computer. The safety is severely compromised and the car can be easily rear-ended since hazard light signals also failed. The vehicle has otherwise been regularly maintained at authorized service centers.

• 09/15/2021· ENGINE

  N20 Timing Chain failure/broke. My daughter's safety was put at risk because the chain broke while she was driving on a 2 lane back road, causing the vehicle to go into limp mode. The car stopped suddenly, in the middle of the road. The problem has been confirmed at the BMW service center. We have since found out that this is a known problem that BMW North America is aware of, and several class action lawsuits have been filed. The "transmission malfunction warning" appeared on the dashboard within seconds before the timing chain failure.

• 09/14/2020· ENGINE

  I WAS ABOUT A QUARTER MILE FROM MY HOME WHEN MY 2012 328 N20 BEGAN TO MAKE A LOUD SOUND COMING FROM ENGINE. THE CAR ALSO STARTED TO IDLE VERY ROUGH. CHECK ENGINE LIGHTS WENT OFF. I HAD THE CAR TOWED TO MY BMW MECHANIC AND THEY DIAGNOSED AN ISSUE WITH THE TIMING CHAIN. THEY VERIFIED A NOISE AND A VERY LOOSE TIMING CHAIN. TIMING CHAIN AND GUIDE REPAIR WAS PERFORMED AT A HIGH COST. MILEAGE IS 127500.

• 09/10/2024· ENGINE AND ENGINE COOLING

  The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the VANOS assembly bolts had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.