2011 Toyota Sienna

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· ELECTRICAL SYSTEM

  SLIDING DOOR OPENED AS USUAL, WITH A VAN FULL OF 3 CHILDREN, AGE 8 AND UNDER. POURING DOWN RAIN, THE DOOR DECIDES TO MALFUNCTION, AND WOULD NOT CLOSE ELECTRICALLY OR MANUALLY. I HAD TO DRIVE HOME W/ THE DOOR OPEN. THE PROBLEM HAS SINCE BEEN ONGOING AND NOW WE JUST DON'T USE THE DOOR. *JS

• 12/29/2016· STRUCTURE

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

• 12/28/2010· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  VAN JUST WON'T START. IT CRANKS OVER BUT WON'T START, AFTER TENS MINUTES IT STARTED UP FINE. VAN HAS ONLY 510 MILES. AT 5500 MILES VEHICLE AGAIN CRANKED BUT WOULD NOT START. AFTER IT STARTED, IT RAN ROUGH AND DIED AT TIMES, TOOK IT TO DEALER BUT THEY CAN NOT FIND PROBLEMS. VEHICLE RUNS FINE, AT ABOUT 5700 VEHICLE RUNS ROUGH AND DIES AT STOP LIGHTS, TOOK BACK TO DEALER THIS TIME THEY SAY IT WAS A BAD COMPUTER, TOYOTA TOOK CARE OF IT, A FEW THOUSANDS MILES LATER SAME PROBLEMS RUN ROUGH AT TIMES AND WON'T START, TOOK TO DEALER, CAN NOT FINE PROBLEMS, VEHICLE RAN FINE, NOW AT 10500 MILES SAME PROBLEMS AGAIN RAN ROUGH AND DIE AT STOP LIGHT, BUT RAN FINE JUST A FEW MINUTES LATER, DROVE HOME NEXT DAY ,IT WON'T START. TOW TO DEALER THEY SAY IT HAS SOME MOISTURE IN THE COMPUTER.

• 12/27/2016· STRUCTURE

  SLIDING DOORS OPENED WHILE DRIVING, TURNED OFF AUTOMATIC AND USED MANUAL OPENING, DOOR WILL NOT LATCH CLOSED NOW WHILE USING MANUAL OPERATION, LIGHTS INTERIOR NOW STAY ON. REAR DOOR AND SIDE SLIDING NOW INDICATE ON SCREEN OPEN FROM TIME TO TIME WHILE DRIVING NOW. *TR

• 12/26/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I WAS DRIVING FROM TORONTO TO VIRGINIA ON 23 DEC 2020 AND REFILLED GAS IN SPRINGFIELD NY WALMART GAS STATION TO REFILL THE GAS. WHEN I ENTERED BEDFORD PA TURNPIKE, THE CAR SOUNDED WITH DIFFERENT SOUNDS FROM ENGINE ON THE RAMP WHEN ENTERING THE 70/76 FREEWAY. WHEN ENTERED TO VIRGINIA FROM MARYLAND BORDER AFTER POTOMAC RIVER CROSSING ON HIGHWAY 15 , THE CAR SUDDENLY STOPPED WHILE DRIVING AT 30 MPH AND PULLED THE CAR TO THE SIDE OF THE ROAD SLOWLY AND WHEN I RESTARTED THE CAR, IT STARTED NORMAL AND DROVE TILL CHANTILLY VIRGINIA WITHOUT ANY STOPPING. BUT THE ENGINE GAVE ME DIFFERENT NOISES.

• 12/24/2010· SEATS

  2011 SIENNA XLE FRONT PASSENGER AND MIDDLE ROW SEAT BACKS ARE NOT SECURE. THERE IS PLAY AND MOVEMENT IN THE SEAT BACK MECHANISM TO GIVE THE ILLUSION THAT THE ENTIRE SEAT IS SLIDING FORWARD WHEN YOU APPLY THE BRAKES. *TR

• 12/23/2015· AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED AS THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED NECK AND LEG INJURIES HOWEVER, IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

• 12/23/2014· TIRES

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 12/23/2014· STRUCTURE,TIRES

  IN JULY OF 2011 TOYOTA SENT A NOTICE OF RECALL ON THE 2WD SIENNA VANS FOR A PROBLEM OF EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER. THEY SAID THE REMEDY WAS UNDER DEVELOPMENT. IT IS NOW DECEMBER AND EVERY TIME I CALL TOYOTA THEY SAY THEY HAVE NOT YET DEVELOPED A REMEDY AND ARE WORDING ON IT. HEIR TEMPORARY SOLUTION WAS TO REMOVE THE SPARE TIRE AND PUT IT IN THE BACK OF THE VAN. TO ME A REASONABLE TIME FOR THIS TO BE RESOLVED WOULD BE 1-2 MONTHS, IT IS NOW GOING ON 5 MONTHS AND NO NOTICE OF RESOLUTION. I FEEL THAT MYSELF AND EVERYONE ELSE EFFECTED BY THIS RECALL NOTICE HAVE WAITED FAR TO LONG. *TR

• 12/22/2020· UNKNOWN OR OTHER

  EXCESSIVE TIRE WEAR

• 12/20/2013· TIRES

  TIRE VALVE STEM BROKE WHILE WE WERE ADDING AIR TO THE CUSTOMER'S TIRE. *TR

• 12/20/2011· VEHICLE SPEED CONTROL

  PROBLEMS : LOST ACCELERATION WHEN THE CAR WAS FREE RUNNING (NO GAS PEDAL APPLIED) DOWN HILL OR DECLINED ROADS AT ABOUT 8-10 MPH, WHILE THE ENGINE SPEED WAS 1100RPM OR ABOVE ( THIS MOSTLY HAPPENED IN WINTER WHILE THE ENGINE WAS COLD OR NOT WARM UP, BUT IT HAPPENED IN HOT ENGINE TOO), IF I STEPPED ON THE GAS PEDAL TO ACCELERATE THE CAR AT THIS TIME, THE CAR WOULD NOT PICK-UP SPEED AND ACCELERATE; IT ACTED LIKE THE CAR WAS BEING DRIVEN IN NEUTRAL; THE GAS PEDAL FELT LIGHTER THAN NORMAL; EVEN IF THE ENGINE WAS RUNNING UP FROM 1000RPM TO 1800RPM, I STILL COULDN'T FEEL THE ACCELERATING; IT ACTED LIKE CONTINUING ITS FREE RUNNING. ONLY WHEN THE ENGINE RAN UP TO1800-2000RPM THEN THE CAR STARTED PICK-UP SOME ACCELERATION. IN OTHER WORDS, THREE CONDITIONS MUST HAPPEN AT THE SAME TIME TO SEE THIS PROBLEM: 1)FREE RUNNING (NO GAS PEDAL APPLIED) DOWN HILL OR DECLINED ROADS, 2)FREE RUNNING AT ABOUT 8-10 MPH, 3)ENGINE SPEED IS AT 1100RPM OR ABOVE THEN STEP ON GAS PEDAL TO ACCELERATE. THIS PROBLEM WOULD NOT HAPPEN ON UP-HILL ROAD, OR ACCELERATE SLOWLY FROM SPEED BELOW 10 MPH. I TOOK IT TO THE TOYOTA DEALER FOR INSPECTION TODAY. THE MECHANIC WAS ABLE TO REPRODUCE THIS PROBLEM ON A ROAD TEST WITH ME ON THE CAR. HE TESTED OTHER SIENNA LATER, WHILE I WAS WAITING. HE SAID ALL THE SIENNA ACTED LIKE THIS WAY. HE RESET THE COMPUTER FOR TRANSMISSION TO LEARN MY DRIVING HABIT, HOPING IT WILL FIX THE PROBLEM. I BELIEVE THIS IS A DESIGN IN COMPUTER PROGRAMMING PROBLEM. RESETTING COMPUTER WOULD NOT FIX THE PROBLEM. THAT UNABLE TO ACCELERATE MY CAR WHEN I NEED TO IS A DANGEROUS, FOR I MIGHT NOT BE ABLE TO AVOID SOME DANGEROUS SITUATIONS ON THE ROAD. *TR

• 12/19/2016· AIR BAGS

  TAKATA RECALL MY VAN IS UNDER THIS TAKATA RECALL AND ITS WITH DEALERSHIP SINCE LAST 4 MONTHS. I HAVE BEEN PROVIDED SMALLER VEHICHLE FROM RENTAL COMPANY. SINCE THEN NO ONE IS TELLING ME WHEN MY VAN WILL BE READY. I JUST TRIED TO CALL TOYOTA AND THEY TOLD ME SINCE I HAVE BEEN PROVIDED RENTAL VEHICLE THATS BEST THEY CAN DO AT THIS POINT. I REALLY DONT NEED THIS RENTAL VEHICLE FROM TOYOTA. I WANT MY ORIGINAL VAN BACK FROM THEM. TOYOTA CANT KEEP MY VEHICLE FOREVER BY REPLACING LOANER VEHICLE. I WOULD LIKE THEM TO EITHER COMPENSATE ME FOR ALL THE TROUBLE WE ARE GOING THROUGH OR FIX MY VAN IN TIMELY MANNER.

• 12/17/2019· POWER TRAIN

  WHEN ACCELERATING VEHICLE MAKES LOUD HUMMING NOISE. STOPS WHEN YOU TAKE YOUR FOOT OFF THE GAS. I WAS TOLD IT IS THE REAR DIFFERENTIAL. I HAVE READ MANY COMPLAINTS ABOUT THIS FAULTY PART. WHY IS THIS NOT BEING INVESTIGATED? $2000 REPAIR.

• 12/17/2018· STRUCTURE

  MY CAR WAS PARKED AS I OPENED THE SLIDING DOOR BEHIND THE DRIVER'S SEAT I HEARD A POP AS THE DOOR OPENED AND THE CABLE THAT OPENED THE DOOR SNAPPED OFF SENDINDING THE DOOR FORWARD. THE END OF THE CABLE WAS CORRODED. I SEE THEY HAVE OTHER DOOR SAFETY PROBLEMS WITH CORROSION I THINK THE CABLE SHOULD BE INCLUDED WITH THE RECALL. SINCERELY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/17/2016· UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  MY CAR IS REVVING UNCONTROLLABLY AND LURCHING FORWARD WHEN BRAKING. THE ENGINE DOES NOT DECREASE ITS REVOLUTIONS IN LONE WITH BRAKING. ITS EITHER A TRANSMISSION DROPPING TO A LOWER GEAR AND LURCHING FORWARD IR THE ACCELERATOR PEDAL US STICKING. IT HAPPENS ALL OF THE TIME AND IS UNSAFE COMING TO STOPS NEAR CROAS TRAFFIC.

• 12/17/2014· STEERING

  WHILE DRIVING THE CAR, THE STEERING CAUTION LIGHT CAME ON AND THE STEERING WHEEL COMPLETELY LOCKED CAUSING THE VEHICLE TO PULL TO THE LEFT. BRAKES WHERE APPLIED TO SLOW DOWN VEHICLE. VEHICLE SHOWS NO RECALL FOR THIS AND TOYOTA HAS BEEN CONTACTED A FEW TIMES AND FEELS THIS IS NOT COVERED UNDER WARRANTY. CAR HAS BEEN PLACED ON COMPUTER AND SHOWS MANY FAULTY CODES, BUT THEY CANNOT FIGURE OUT THE PROBLEM, SINCE THIS PROBLEM IS INTERMITTENT. IT CONTINUES TO HAPPEN MORE OFTEN. TOYOTA WILL FIX ELECTRICAL STEERING AT OUR COST, BUT NOT SURE IF THAT IS, IN FACT, THE ISSUE. SEEMS LIKE A COSTLY FIX TO NOT KNOW FOR SURE AND ALSO A SAFETY ISSUE THAT WOULD NOT BE CAUSED BY WEAR AND TEAR, RATHER BY A FAULTY ELECTRICAL PROBLEM. WE DRIVE OUR CHILDREN AROUND IN THIS CAR AND FEAR THE SAFETY OF DRIVING THIS VEHICLE. TOYOTA STATES THAT THEY HAVE NOT SEEN THIS ISSUE BEFORE. VERY SCARY AND WE FOLLOWED WHAT THE USER MANUAL STATES WHEN THIS SAFETY INDICATOR COMES ON TO CALL TOYOTA AND STOP DRIVING TO PREVENT A FATALITY. PLEASE HELP....2 MONTHS LATER AND NO SOLUTION. *TR

• 12/16/2016· AIR BAGS

  TAMARA RECALL I'VE BEING INFORMED ABOUT THIS RECALL IN MAY OF 2016 AND AS OF DECEMBER 16TH 2016 THIS HASN'T BEING RECTIFIED YET HOW LONG DIES IT TAKE A COMPANY TO RECTIFY A KNOWN SAFETY ISSUE THAT CAN KILL SOMEBODY

• 12/15/2018· AIR BAGS,UNKNOWN OR OTHER

  "TAKATA RECALL" NHTSA REFERENCE ID 16V340 THE SIENNA VIN (XXX) IS ACTUALLY IN SWITZERLAND. I'VE BEEN TOLD BY THE WORKSHOP STANDARD PROCEDURE IS THAT TOYOTA USA HAS TO DIRECT TOYOTA SWITZERLAND TO DO THIS REPAIR. MANY SIENNAS IN THE COUNTRY HAVE BEEN UPDATED THIS WAY. TIL TODAY , I HAVE NOT RECEIVED ANY NOTIFICATION TO PROCEED AND BRING MY SIENNA TO THE SWISS DEALERSHIP FOR THIS PURPOSE. IN ADDITION, THE TWO OTHER RECALLS; >SAFETY RECALL G04 - REMEDY NOTICE CERTAIN 2011 - 2016 MODEL YEAR SIENNA VEHICLES POWER SLIDING DOOR_NHTSA REFERENCE ID16V858 AND, >SAFETY (NON-COMPLIANCE) RECALL B0N - CUSTOMER NOTIFICATION PHASE 2011 AND CERTAIN EARLY 2012 MY SIENNA VEHICLES - TIRE AND LOADING INFO PLACARD AND OWNER'S MANUAL UPDATE SENT TO OWNERS. ASSIST CUSTOMER IF REQUESTED.NHTSA REFERENCE ID 11V560, ARE PENDING. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 12/14/2016· AIR BAGS

  TAKATA RECALL WE RECEIVED A RECALL FOR THE TAKATA AIR BAG ON THE PASSENGER SIDE IN MAY 2016. IT IS NOW DECEMBER 2016 AND IT HAS NOT BEEN FIXED. WE HAVE ASKED OUR LOCAL DEALERSHIP ABOUT THIS AND THEY STILL SAY THERE ARE NO PARTS.

• 12/14/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/14/2016· STRUCTURE

  THE HOOD JUST OPENED UP WHEN DRIVING AT 55MPH TO 60MPH AND HIT THE WINDSHIELD, THE GLASS IS TOTALLY BROKEN, STILL THE HOOD DOOR IS ATTACHED TO THE VEHICLE. *TR

• 12/12/2018· POWER TRAIN

  AT APPX 50-60K MILES, MY REAR DIFFERENTIAL BEGAN MAKING A LOUD WHIRRING SOUND. NO SPECIFIC 'TIME' OF FAILURE..JUST A GRADUAL BUZZING NOISE. DIAGNOSED AS A BEARING FAILURE IN A COUPLER FROM THE LOCAL TOYOTA SERVICE DEPT. $2500.00 FIX. RESEARCH SHOWS THE RAV 4 TO HAVE HAD SAME FAULTY PROBLEM, BUT THERE WAS A RECALL FOR RAV 4 OWNERS. WHY NOT A RECALL FOR SIENNAS? ONE WOULD THINK TOYOTA WOULD ASSUME SIENNAS WERE BOUGHT FOR LARGE FAMILIES, PACKED WITH CHILDREN, ETC, AND WOULD PLACE A RECALL FIRST AND FOREMOST. MANY PEOPLE HAVE POSTED ONLINE ON FORUMS AND YOUTUBE ABOUT THIS PROBLEM. I HAVE BEEN CORRESPONDING TO MULTIPLE GROUPS IN ORDER TO BRING MORE ATTENTION AND ACTION TO PROMOTE THIS FAULT AND GET PROPER COMPENSATION TO GET THIS FIXED. THE VEHICLE IS VERY LOUD, EXPECIALLY ON THE HIGHWAY. VERY UNSAFE.

• 12/11/2019· STEERING,WHEELS

  THE VAN HAS EXTREME OUTER TIRE WEAR ON THE FRONT OF THE VEHICLE. DRIVER'S SIDE FRONT SEEMS TO BE TO WORST. TIRES ARE BEING ROTATED AT RECOMMENDED INTERVALS (5000-6000MI) AND AN ALIGNMENT CHECK AND ADJUSTMENT IS DONE AT THE SAME TIME. 60,000MI RATED TIRES ARE LASTING 10,000-15,000MI BEFORE REQUIRING REPLACEMENT AND CAUSING VERY POOR TURNING/STEERING, EXCESSIVE STEERING WHEEL VIBRATION AND PULL, AND DRAMATICALLY INCREASED HYDROPLANING IN MILD RAIN CONDITIONS.

• 12/11/2012· SERVICE BRAKESCrash

  ON DEC.5, 2012 WE WERE PICKING UP A GRANDCHILD AT AN ELEMENTARY SCHOOL. WE WERE IN A LINE OF CARS TO EXIT THE PARKING LOT. A CAR WAS PULLING INTO THE LINE AHEAD OF US. WE TRIED TO STOP TO LET HER IN, BUT THERE WERE NO BRAKES. THERE WAS PLENTY OF SPACE AND TIME TO STOP. WE STOPPED BY HITTING HER CAR. OUR VAN HAD MINIMAL DAMAGE, BUT SHE HAD A FENDER AND PASSENGER DOOR DAMAGE. (WE WERE THANKFUL NO CHILDREN WERE INJURED AS THERE WERE MANY AROUND.) WE HAD THE CAR TOWED TO J PAULEY TOYOTA IN FORT SMITH, AS WE WERE AFRAID TO DRIVE IT. THEY PRONOUNCED IT SAFE TO DRIVE. WE CALLED TOYOTA (800-331-4331) TO HAVE THE BLACK BOX CHECKED AS SUGGESTED. STILL AFRAID TO DRIVE IT WE LEFT IT THERE AND TRADED FOR A NEW VAN (HONDA). (SEE ACCIDENT REPORT FOR 2009 TOYOTA SIENNA VAN VIN# [XXX]. FIRST TIME WE THOUGHT IT WAS PROBABLY A FLUKE. SECOND TIME A PROBLEM WITH THE SIENNAS.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/10/2016· AIR BAGS

  TAKATA RECALL NO NOTIFICATION OF PARTS AVAILABLE. IT'S BEEN A LONG TIME.

• 12/10/2014· ELECTRICAL SYSTEM,STRUCTURE

  POWER SLIDING BACK DOORS ATTEMPTING TO OPEN WHILE DRIVING, STICKS IN PARTIAL OPENING. FEAR DOORS WILL OPEN AND KIDS WILL FALL OUT WHILE DRIVING. MULTIPLE COMPLAINTS ONLINE WITH SAME PROBLEM. COSTS ARE EXPENSIVE TO REPAIR. *TR

• 12/09/2014· TIRES

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 6/3/2015 *JS

• 12/08/2016· AIR BAGS

  TAKATA RECALL. RECALL ISSUED 5/23/2016. TOYOTA RECOMMENDS NO OCCUPANTS IN THE FRONT PASSENGER SEAT UNTIL REMEDIED. NO REMEDY YET. WE FEEL OVER 6 MONTHS IS AN EXCESSIVE TIME PERIOD TO HAVE NO PASSENGERS IN FRONT SEAT AND NO REMEDY AVAILABLE.

• 12/07/2017· UNKNOWN OR OTHER

  WHEN DRIVING ON THE HIGHWAY WE HEARD A LOUD NOISE. WE PULLED OVER TO FIND OUR SUN/MOON ROOF HAD BLOWN OUT. WE IMMEDIATELY CONTACTED OUR INSURANCE COMPANY AND TAPED OVER THE HOLE TO AVOID ANY GLASS BLOWING OUT ONTO OTHER DRIVERS AND INSIDE THE VEHICLE. WHEN WE TOOK IT TO TOYOTA DEALERSHIP THEY SAID THEY CHECKED FOR OTHER COMPLAINTS BUT SAID THEY HAD NONE. THIS WAS THE SUMMER OF 2014. EVEN THOUGH THE DEALERSHIP CLAIMED THERE WERE NO ISSUES, WE REPORTED THE PROBLEM TO TOYOTA DIRECTLY AND AFTER A COUPLE OF MESSAGES AND COPIES OF PICTURES THEY DECIDED IT WAS NOT A DEFECT SO WE WERE NOT GOING TO BE REIMBURSED. THE EXPENSE WAS A LITTLE OF $1000 WHICH WE WERE OUT OF POCKET ON AS WE HAD A $1000 DEDUCTIBLE. IN LIGHT OF MORE RECENT NEWS ABOUT THIS BEING A PROBLEM IN MANY VEHICLES INCLUDING TOYOTA VEHICLES WE WANTED TO REPORT IT AS A SAFETY ISSUE. HAD WE NOT HAD THE COVER CLOSED ON THE INSIDE, GLASS WOULD HAVE COME IN ON US. WE WERE JUST THANKFUL THAT NO ONE ON THE HIGHWAY WAS HURT WITH THE WINDOW BLEW OUT. WE BELIEVE THIS ITEM SHOULD BE REVIEWED FOR POSSIBLE RECALL AND REIMBURSEMENT TO OWNERS OF VEHICLES THAT HAVE SUN/MOON ROOFS MADE BY THE MANUFACTURER. I AM NO LONGER SURE I HAVE PICTURES AS THEY WOULD HAVE BEEN TAKEN ON AN OLD PHONE

• 12/07/2016· AIR BAGS

  TOYOTA HAS NO REMEDY FOR THE FAULTY AIRBAG AND URGES NO PASSENGER IN THE FRONT. I FIND THAT UNACCEPTABLE TO HAVE A CAR THAT I CANNOT HAVE A PASSENGER IN THE FRONT.

• 12/07/2014· POWER TRAIN,SERVICE BRAKES,ENGINE

  HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BRAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP. THE DEALER DROVE THE CAR AND NOTED NO ISSUES. HOWEVER, AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THIS OCCURS WHEN THE ENGINE IS AT HIGH SPEED IDLE AFTER A COLD STOP, WHICH CAN LAST FOR MANY MILES AFTER YOU START DRIVING. *TR

• 12/06/2016· UNKNOWN OR OTHER

  WHEN CAR WAS PURCHASED NEW WE WHERE TOLD THAT A SAFETY FEATURE ON THIS VEHICLE WAS THAT THE REAR SLIDING DOORS WOULD NOT CLOSE WHILE THERE WAS SOMETHING IN ITS PATH STOPPING IT FROM CLOSING COMPLETELY. EX. CHILD OR BODY PART. THIS MORNING WHILE TRYING TO REACH BEHIND HIM AND ATTACH HIS SEATBELT MY 6YO SON HAND GOT INTO THE PATH OF THE DOOR AND HIS HAND BECAME STUCK IN ITS PATH INSTEAD OF THE DOOR OPENING BACK TO THE OPEN POSITION IT SET THERE AND CONTINUED TO CYCLE TO THE CLOSE POSITION.

• 12/06/2010· VEHICLE SPEED CONTROL

  WE RECENTLY PURCHASED A BRAND NEW 2011 TOYOTA SIENNA XLE AWD WITH AN OPTIONAL PACKAGE THAT INCLUDES FLOOR MATS. AFTER ARRIVING HOME, I REALIZED THAT THE DRIVERS FLOOR MAT WAS NOT SECURED TO THE VEHICLE, AND NO FASTENERS WERE PRESENT THAT WOULD ENABLE ME TO SECURE THE FLOOR MAT. THE FLOOR MAT ITSELF AND THE UNDERLYING CARPET BOTH CONTAIN RIVETS WITH THROUGH HOLES, BUT THAT IS NOT SUFFICIENT TO ATTACH THE TWO. SOME SORT OF SCREW / CLIP / BOLT / ETC IS NEEDED AND IS MISSING. THE FLOOR MAT DOES HAVE A WARNING TAG SAYING THAT IT IS SUPPOSED TO BE SECURED. GIVEN THE ATTENTION TO FLOOR MAT ISSUES IN TOYOTA VEHICLES, I AM VERY SURPRISED THAT THE VEHICLE COULD LEAVE THE FACTORY AND THE DEALERSHIP LIKE THIS.

• 12/05/2018· WHEELS

  TIRES ON THIS VEHICLE ARE EXPERIENCING EXCESSIVE TIRE WEAR. I BOUGHT THE VEHICLE USED, BUT IT HAD A NEW SET OF TIRES ON IT. THE TIRES HAD TO BE REPLACED AT ABOUT 18,000 MILES DUE TO EXCESSIVE WEAR ON THE OUTSIDE TREAD OF THE TIRES. THE FOLLOWING IS A VIDEO I POSTED ON YOUTUBE DESCRIBING THE PROBLEM: HTTPS://YOUTU.BE/2EOK7U3RAYM

• 12/05/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF HUNTINGTON BEACH IN HUNTINGTON BEACH, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

• 12/05/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/05/2016· AIR BAGS,EQUIPMENT

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

• 12/04/2014· VISIBILITY,STRUCTURE

  THE WHEELS ON THE DRIVER SIDE SLIDING DOOR BROKE CAUSING IT TO STOP WORKING AND SHATTERING THE BACK WINDOW OF MY VAN. MY CHILD WAS SITTING BY THE WINDOW THAT SHATTERED. WE WERE VERY LUCKY SHE WAS NOT INJURED BY THE GLASS. *TR

• 12/03/2015· UNKNOWN OR OTHER

  MY VAN CAME EQUIPPED WITH BRIDGESTONE P235/55RF18 TIRES. I HAD TO REPLACE THEM AT 26,000 MILES. THE EDGES WERE ALMOST WORN THROUGH. I NEVER HAD A RADIAL TIRE GO BAD WITH THAT LOW MILEAGE. BRIDGESTONE AND FIRESTONE OFFERED NO HELP. ON LINE LOTS OF PEOPLE ARE UNHAPPY. BRIDGESTONE SAID THEY WERE MADE TO FACTORY SPECS. THE LOCAL FIRESTONE DEALER TOLD WE THEY WERE NOT GOOD TIES. I REPLACED THEM WITH SAME TIRE. NO SPARE WITHOUT A RUN FLAT IS A SAFETY IS I COULD NOT FIND ANOTHER RUN FLAT TO FIT. THE VAN DOES NOT HAVE A SPARE.

• 12/03/2010· SERVICE BRAKES, HYDRAULIC

  TL*THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE THE CONTACT PLACED THE VEHICLE IN REVERSE, THE VEHICLE WOULD NOT MOVE. THE CONTACT DID NOT HAVE THE BRAKES ENGAGED BUT THE REAR BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SENSOR. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,600.

• 12/02/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ

• 12/01/2017· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING BETWEEN 30-35 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND HER FOURTEEN YEAR OLD DAUGHTER WERE INJURED AS A RESULT OF THE CRASH. THE CONTACT WAS DRIVING AND HER DAUGHTER WAS SEATED ON THE PASSENGER SIDE. THE OCCUPANTS WERE INJURED AND THE FOURTEEN YEAR OLD PASSENGER WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT SHE RECENTLY HAD THE AIR BAGS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE AUTONATION TOYOTA CERRITOS DEALER (18700 STUDEBAKER RD, CERRITOS, CA) WAS NOTIFIED OF THE FAILURE AND WERE CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 12/01/2016· STRUCTURE

  CABLES FOR BOTH POWERED SLIDING SIDE DOORS BROKE WITHIN 2 MONTH PERIOD. PASSENGER SIDE DOOR CANNOT BE OPENED. DRIVER DOOR CAN BE OPENED AND CLOSED MANUALLY. WROTE LETTER TO TOYOTA, AFTER GETTING ESTIMATE OF $1,600 PER DOOR TO FIX, ASKING FOR SOME SORT OF HELP. SAME PROBLEM ON OLDER MODELS WAS COVERED UNDER RECALL. UP TO 2009 MODELS. TOYOTA DECLINED ANY TYPE OF HELP. OFFERED $750 OFF NEW VEHICLE. THIS IS A SAFETY HAZARD WHEN TRANSPORTING GRANDCHILDREN.

• 12/01/2014· VISIBILITY

  DRIVING UP DRIVEWAY AND CLOSING REAR WINDOW WHEN THE WINDOW EXPLODED INTO THOUSANDS OF PIECES SENDING GLASS IN EVERY DIRECTION. HAD A PASSENGER BEEN IN THE REAR SEAT INJURIES WOULD HAVE BEEN LIKELY IN MY OPINION. MY CONCERN IS IF THIS HAPPENS WHEN SOMEONE HAS A CHILD IN THE REAR SEAR. THE END RESULT WAS SMALL FRAGMENTS OF GLASS OVER THE ENTIRE THIRD ROW SEATING AREA. *JS

• 11/29/2017· UNKNOWN OR OTHER

  RECALL ON A SLIDING DOOR NOT WORKING/CLOSING ON A 2011 SIENNA, HAD TO PAY TO HAVE DOOR REPAIRED TO CLOSE. THE DOOR WORKING IS PART OF A COMPANY RECALL WITH THE SLIDING DOORS NOT WORKING ON 2011 SIENNAS. SLIDING DOOR WOULD NOT SHUT ON THE VAN. MY DAUGHTER HAD TO HOLD THE DOOR SO THAT MY FAMILY COULD GET HOME. IT WAS A MAJOR SAFETY ISSUE WITH THE DOOR, SOMEONE COULD HAVE BEEN HURT. WE SENT THE INVOICE WITH THE REPAIR FOR THE RECALL, WE HAVE WAITED FOR ALMOST 9 WEEKS, AND MANY CALLS TO THE COMPANY, AND FOR THE MOST PART MYSELF AND MY WIFE HAD TO DO THE LEG WORK TO GET THIS GOING BY THE COMPANY. THIS HAS BEEN A FRUSTRATING EXPERIENCE, FOR ONE THE SAFETY ISSUE FOR MY FAMILY, CONSIDERING THE RECALL WAS OVER 1 YEAR ON THIS VAN IS PRETTY RIDICULOUS. AND GETTING INFORMATION ABOUT MY CASE HAS BEEN FRUSTRATING. IT SEEMS LIKE TOYOTA DID NOT WANT TO TAKE ANY RESPONSIBILITY FOR THE ISSUES WITH THE REIMBURSEMENT, ISSUES WITH COMMUNICATIONS WITH THIS, IT HAS BEEN A FRUSTRATING SITUATION. ESPECIALLY WE HAVE TO KEEP THIS VAN, AND THE COMPANY IS NOT TAKING RESPONIABLITY TO RESOLVE THE REFUND OF THE VAN DOOR NOT OPENING. THIS IS NOT RIGHT BY THIS COMPANY DOING THIS.

• 11/28/2016· ELECTRICAL SYSTEM,INTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE INTERIOR LIGHTING ILLUMINATED UPON MAKING A TURN. THE LIGHTS DIMMED AFTER THE TURN WAS COMPLETED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BY A DEALER OR AN INDEPENDENT MECHANIC. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER TO SCHEDULE AN APPOINTMENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

• 11/28/2016· AIR BAGS

  TAKATA RECALL. THE DEALER HAS HAD MY VEHICLE FOR 3 MONTHS AND THEY STILL DON'T HAVE A FIX FOR THE RECALL. MEANWHILE, I AM STILL MAKING MY PAYMENT ON THE VEHICLE. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.

• 11/26/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 40 MPH, THE REAR DRIVER'S SIDE DOOR OPENED. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE HELD CLOSED IN ORDER TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO ALDERMAN'S TOYOTA (33 SEWARD RD, RUTLAND, VT 05701, (802) 776-6000) WHERE THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS COVERED UNDER NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE CABLE OPENER ASSEMBLY AND ROLLER HINGE WERE NOT COVERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,536. *DT*JB

• 11/26/2013· SUSPENSION,WHEELS

  EXCESSIVE TIRE WEAR TO VEHICLE FRONT TIRES DETECTED AFTER 5,846 MILES. ALIGNMENT CHECKED BY DEALER. NEW FRONT TIRES WERE INSTALLED USING A 65,000 MILE RATED TIRE. AT 22,000 (16,000 MILES FROM TIME OF REPLACEMENT) EXCESSIVE WEAR (TO STEEL CORDS) NOTED TO NEW FRONT TIRES. MANUFACTURER CLAIMS THERE IS NO MECHANICAL/DESIGN DEFECT IN VEHICLE. EXCESSIVE AND PREMATURE TIRE WEAR IS CREATING POTENTIALLY UNSAFE DRIVING/OPERATING CONDITIONS. *TR