Safety ratings
2011 Toyota Avalon 4 DR FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (1)
- ELECTRICAL SYSTEMCampaign 15V047000 · 28/01/2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2012 Toyota Avalon vehicles manufactured February 9, 2010, to October 22, 2012. In the affected vehicles, the sub-woofer speaker located in the trunk may experience an intermittent electrical short which may cause damage to the integrated circuit (IC) in the audio amplifier. In some cases, the damaged IC may allow a constant electrical current flow to the sub-woofer.
Risk: A constant electrical current flow may cause the sub-woofer to overheat, increasing the risk of fire.
Fix: Toyota will notify owners, and dealers will replace the audio system amplifier and install a protective cover around the sub-woofer, free of charge. The recall began on July 1,2015. Owners may contact Toyota customer service at 1-888-270-9371.
Owner complaints
Most-reported areas
- STEERING31
- ELECTRICAL SYSTEM25
- VEHICLE SPEED CONTROL11
- UNKNOWN OR OTHER10
- VISIBILITY/WIPER9
- SERVICE BRAKES7
- STRUCTURE6
- VISIBILITY5
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/17/2010· ELECTRICAL SYSTEMCrash
TL*THE CONTACT OWNS A 2011 LEXUS RX350 (NA). THE CONTACT STATED THAT WHEN THE REAR DOOR WAS OPENED, THE CHIME DID NOT INDICATE THAT DOOR WAS OPEN WHILE THE CONTACT WAS REVERSING OUT OF THE GARAGE; THE VEHICLE DOOR CRASHED INTO THE GARAGE DOOR AND WAS DAMAGED. THE DEALER STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A WARNING CHIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE FROM THE DESIGN DEPARTMENT WOULD CONTACT HIM. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,300.
- 12/14/2020· LATCHES/LOCKS/LINKAGES
2011 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY FOB AND DOOR LOCKS. *LD THE CONSUMER STATED THE DOOR LOCKS FAILED INTERMITTENTLY. THE KEY FOB AT TIMES WOULD ONLY UNLOCK THE DRIVER'S DOOR. ALL OTHER DOORS HAD TO BE UNLOCKED MANUALLY. MORE RECENTLY, THE KEY FOB DOES NOT WORK AT ALL AS WELL AS THE LOCK SWITCHES. THE DEALER ADVISED THE VEHICLE NEEDED A NEW ECM. *JS
- 12/13/2021· ENGINE
The engine has quit while in traffic several times and the check engine light and the skid control lights are the only lights lit on the dashboard. Once the car comes to rest and one waits 3 to 5 minutes, the car will restart. We have taken the car to the dealer twice, ( each time the had it for nearly a week) and they could not find the problem. This is a very serious problem because the engine stops without notice causing loss of power steering and total loss of control. The lights for check engine and skid control are sometimes on when this happens, but not always; and the fact that these lights are lit does not predict this event happening.I think there might be a sensor in the engine that is faulty.
- 12/07/2018· VISIBILITY/WIPER
THE REAR SUNSHADE IS STUCK IN THE UPRIGHT POSITION WITHOUT BEING ACTIVATED AND DOES NOT GO DOWN WHEN THE CAR IN PUT IN REVERSE. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL SITUATION AT NIGHT WHEN VISIBILITY IS POOR. THERE ARE A PLETHORA OF COMPLAINTS ABOUT THE SUNSHADE ON THE INTERNET. WHEN I ASKED THE DEALERSHIP HOW MUCH IT WOULD COST TO REPAIR, THEY ONLY REPLACE THE DEVICE FOR $1000, AND THE DEFECTIVE SUNSHADE EVEN AFTER REPLACEMENT COULD REPEAT THE HAZARDOUS SITUATION. TOYOTA SHOULD REPLACE THE DEFECTIVE, HAZARDOUS PART AT NO COST. IT IS A THREAT TO SAFETY FOR ALL PASSENGERS. THE DEFECT OCCURRED RANDOMLY WITHOUT PROVOCATION UPON STARTUP WITH THE CAR PARKED. A GRINDING NOISE WAS HEARD, THEN THE SHADE WENT UP - UNRESPONSIVE TO THE ACTIVATING/DEACTIVATION CONTROL BUTTON. I HAD TO DRIVE IN THE SLOW LANE DUE TO POOR VISIBILITY.
- 12/07/2015· STEERING
STEERING WHEEL COLLAPSES WITHOUT WARNING WHILE DRIVING. TOLD THE PART WOULD BE $800. ONLY 49000 MILES ON THE CAR
- 12/06/2021· VISIBILITY/WIPER
Failure of the Sun shade in the rear causes a problem with visability. Stays stuck in up or down position. Creates a loud distracting grinding noise when in operation and highly reduces visibility through the rear window. Particularly when it is stuck in the half way position.
- 12/03/2024· SEAT BELTS
The contact owns a 2011 Toyota Avalon. The contact stated that while the vehicle was parked, the front passenger's side seat belt failed to function as intended. The contact stated that the front passenger's side seat belt latch failed to unlock. The contact stated that his wife was stuck in the seat for five minutes doe to the failure. The contact attempted several times before the seat belt unlatched. Additionally, the contact stated that the seat belt became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,578.
- 11/26/2019· STRUCTURE
MY PAINT IS PEELING OFF MY CAR ALREADY HAD ONE AREA FIXED ON IT & NOW MORE IS PEELING ON THE ROOF. THIS IS RIDICULOUS I'M STILL PAYING ON THIS CAR & THIS LOOKS HIDEOUS 🤬 TOYOTA NEEDS TO DO SOME RECALLS SOONER THEN LATER.
- 11/14/2011· VISIBILITY,STRUCTURE
I HAVE A 2011 TOYOTA AVALON LIMITED WITH A POWER REAR SUNSCREEN. THE CONTROL BUTTONS FOR THE SUNSCREEN ARE POSITIONED ADJACENT TO THE TRUNK RELEASE SWITCH ON THE DASHBOARD LOCATED NEAR THE LEFT KNEE OF THE DRIVER WHICH IS HIDDEN BY THE STEERING COLUMN. WHILE DRIVING I INADVERTENTLY PUSHED THE TRUNK RELEASE BUTTON INSTEAD OF THE SUNSCREEN BUTTON AND THE TRUNK POPPED OPEN. I WOULD THINK THAT THE TRUNK RELEASE BUTTON SHOULD EITHER BE AWAY FROM THE POWER SUNSCREEN SWITCH OR NON OPERATIONAL WHILE DRIVING. *TR
- 11/12/2016· ELECTRICAL SYSTEM
KEY FOB WILL NOT OPEN ALL DOORS. INSIDE MASTER WINDOW ASSEMBY WILL NOT OPEN ALL DOORS. MASTER ASSEMBLY REPLACED BY TOYOTA 5/28/15 AT 25,941 MILES. PROBLEM HAS RETURNED ON OR ABOUT 10/24/16 AT 38,000+MILES. PROBLEM IS NOW INTERMITTENT AND THE DEALER COULD NOT DUPLICATE.
- 11/11/2019· STEERING
THE TILT/TELESCOPIC LEVER ON THE LEFT SIDE OF THE STEERING COLUMN STAYS IN PLACE VIA SOME TYPE OF FRICTION TENSION. IT REGULARLY DISENGAGES BY ITSELF AND ALLOWS THE STEERING COLUMN/STEERING WHEEL TO FALL DOWN OR SUDDENLY MOVE INWARD. THIS CAN OCCUR WHEN THE VEHICLE IS IN MOTION AT BOTH HIGHWAY AND SLOW SPEEDS. IT IS DANGEROUS AS IT CAN MAKE IT DIFFICULT TO HANG ONTO THE STEERING WHEEL. A SIMPLE GOOGLE SEARCH OF THIS ISSUE SHOWS LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. IT HAS HAPPENED TO ME PERHAPS MORE THAN 50 TIMES SINCE I'VE OWNED THE VEHICLE.
- 11/10/2020· ELECTRICAL SYSTEM
HEADLIGHTS FLICKERING CONSTANTLY AND AT TIMES ONE OR BOTH WILL GO COMPLETELY OFF. WILL HAVE TO MANUALLY TURN OFF AND THEN TURN ON AGAIN. BOTH WILL SHINE STEADY FOR ABOUT 2 MINUTES AND THEN BEGAN TO FLICKER AGAIN. THIS HAPPENS WHEN PARKED OR WHEN IN MOTION. THIS ONLY APPLIES TO WHEN THE LIGHTS ARE ON LOW BEAM. (THIS HAS BEEN HAPPENING FOR A FEW MONTHS).
- 11/10/2011· STEERING
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE STEERING WHEEL WOULD EXHIBIT AN ABNORMAL CRACKING SOUND WHEN ATTEMPTING A TURN OR FIRST STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THERE WAS A PROBLEM IN THE STEERING COLUMN BUT THEY DID NOT KNOW HOW TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125 AND THE CURRENT MILEAGE WAS 10,325. UPDATED 11/25/11 *BF UPDATED 11/30/11
- 11/07/2012· SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THERE WAS GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL SEEMED TO GO DOWN CLOSER TO THE FLOOR WHEN BRAKING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND WAS TOLD NOTHING WAS WRONG WITH THE BRAKES. EACH DEALER MENTIONED THAT THERE WAS POSIBILITY THAT THE BRAKES PRODUCE NOISE WHENEVER THEY WERE ENGAGED. THE CONTACT STATED THAT THE VEHICLE HAD A LONGER STOPPING DISTANCE THEN BEFORE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 27,000.
- 11/06/2020· STEERING,SEATS
I WAS USING THE LEVER TO PUSH THE SEAT AWAY FROM THE STEERING WHEEL WHEN ONE SIDE STOPPED MOVING, CAUSING THE OTHER SIDE TO DERAIL. I TOOK THE CAR TO JIM HUDSON TOYOTA IMMEDIATELY, AND THE TECHNICIAN WAS ABLE TO GET SEAT BACK ON TRACK. HOWEVER, HE WASN'T ABLE TO GET THE SIDE MOVING, AND STATED THE ENTIRE SEAT RAIL WOULD HAVE TO BE REPLACED. FURTHERMORE, I WAS TOLD I HAVE A LEAK IN THE ROD AND PINION SYSTEM BECAUSE THE INNER SEAL NEEDS TO BE REPLACED. ALTHOUGH, I SERVICE MY VEHICLE REGULARLY WITH FRED ANDERSON TOYOTA, AND NOTHING HAS EVER BEEN SAID ABOUT THIS.
- 11/02/2014· ELECTRICAL SYSTEM
OCCASIONALLY, THE VEHICLE WILL NOT LOCK WHEN I USE THE FOB OR USE THE DRIVERS MANUAL LOCKING SWITCH ON THE DOOR. THIS IS HAPPENING WHEN I EXIT THE VEHICLE. I HIT THE FOB LOCK BUTTON AND THE CAR BEEPS ONCE, BUT THE FRONT DRIVERS DOOR DOES NOT LOCK, AND THE DOOR LOCK DOES NOT MOVE TO A LOCKING POSITION, IT STAYS IN THE UNLOCKED POSITION. WHEN I HIT THE LOCK BUTTON ON THE FOB, THE CAR BEEPS 8 TIMES AND STILL DOES NOT LOCK. IN ORDER TO LOCK THE CAR, I HAVE TO ENTER THE FRONT PASSENGER DOOR AND MANUALLY LOCK THE FRONT DRIVERS DOOR. THE PROBLEM OCCURS ABOUT ONCE PER WEEK. IT STARTED ABOUT A YEAR AGO. *TR
- 10/30/2010· SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
FOOT FIRMLY ON BRAKE, SHIFTING TO REVERSE. ENGINE ROARED TO LIFE AND VEHICLE THRUST BACKWARD. FOLLOWED BY FOUR OTHER EPISODES OF SUDDEN ACCELERATION WHILE FOOT ON BRAKE. THE LAST OF THESE RESULTED IN LIGHT REAR-END COLLISION. NO VISIBLE DAMAGE TO STRUCK PICKUP. FRONT GRILL OF AVALON VISIBLY CRUSHED. THESE FIVE INCIDENTS OCCURRED OVER A PERIOD OF ABOUT NINE DAYS. I HAVE REFUSED TO DRIVE IT SINCE.
- 10/20/2015· STEERING
CAR IS LESS THAN 5 YEARS OLD. IT HAS AN ADJUSTABLE (IN AND OUT) STEERING WHEEL COLUMN. UPON ACCEPTING THE CAR, THIS WAS SET AND HAD NOT BEEN CHANGED WITH MYSELF BEING THE ONLY DRIVER. TWICE (ONCE IN 2ND YR, ONCE IN 4TH YR) WHEN TURNING IN AN INTERSECTION, THE STEERING WHEEL COLLAPSED. I WAS ABLE TO COMPLETE THE TURN, AND THEN READJUST THE COLUMN AND LOCK IT. IN THIS 5TH YEAR I TOOK THE CAR IN FOR A SAFETY RECALL ON THE AUDIO SYSTEM, AND AT THE SAME TIME ASKED THAT A WARRANTY ENHANCEMENT BE DONE ON SECURING THE TELESCOPIC ADJUSTMENT LEVER - THINKING THIS WOULD CORRECT THE PROBLEM. HOWEVER, I WAS TOLD THE TELESCOPIC ADJUSTMENT WAS FOR THE STEERING COLUMN GOING UP AND DOWN (NOT IN AND OUT), AND THOUGH MY CAR DID NOT NEED THIS CORRECTION, IT WAS DONE. I WAS FURTHER TOLD THAT THE COLLAPSING OF THE STEERING COLUMN (IN AND OUT) WAS DUE TO THE STEERING COLUMN BEING WORN OUT; THAT IS WAS NOT COVERED BY THE CAR WARRANTY; AND THAT I WOULD HAVE TO PAY $997.04 TO HAVE IT REPLACED. I DECLINED THINKING THIS SHOULD BE COVERED BY THE WARRANTY - I HAVE NEVER HEARD OF A STEERING COLUMN WEARING OUT. SINCE LEAVING THE DEALERSHIP, 9/24/2015, THE STEERING COLUMN HAS COLLAPSED WITHOUT WARNING NUMEROUS TIMES, BOTH IN TURNS AND WHEN DRIVING STRAIGHT HEAD AND BRAKING. I AM EXTREMELY CONCERNED AS I THINK THIS IS A MAJOR SAFETY PROBLEM. THE AIRBAG IS IN THE STEERING WHEEL, AND IF IT SHOULD HAVE TO BE USED, IT MAY COLLAPSE THE STEERING WHEEL INSTEAD OF PROTECTING THE DRIVER! THIS SHOULD BE A WARRANTY ITEM. THIS IS DEFINITELY A SAFETY ITEM! THIS IS DEFINITELY MUCH MORE SERIOUS THAN THE RECALL FOR THE STEERING WHEEL GOING UP AND DOWN. DATE SHOWN BELOW IS APPROXIMATELY THE FIRST TIME OF NUMEROUS TIMES THE STEERING WHEEL HAS COLLAPSED SINCE ASKING THE DEALERSHIP ABOUT THE PROBLEM.
- 10/13/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 10/10/2012· STEERING,PARKING BRAKE
2011 TOYOTA AVALON. CONSUMER STATES PROBLEM WITH PARKING BRAKE AND STEERING WHEEL *TGW THE CONSUMER STATED THE PARKING BRAKE DID NOT HOLD ON A 6% GRADE WITH THE TRANSMISSION IN NEUTRAL. THE DEALER ADJUSTED IT TO SPECIFICATION, BUT THE BRAKE STILL DID NOT HOLD. THE STEERING WHEEL TELESCOPE CLAMP LEVEL VIBRATED LOOSE, ALLOWING THE STEERING WHEEL TO TELESCOPE WITHOUT WARNING. THE DEALER INDICATED THE MALFUNCTION WAS SOMEWHAT COMMON, BUT TOYOTA HAD NOT ISSUED A REPAIR BULLETIN.
- 10/01/2015· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINECrash
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. AFTER BRIEFLY TAPPING THE ACCELERATOR PEDAL, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND EXPERIENCED A BRIEF PERIOD OF UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT STRUCK A PALM TREE AT 5 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO OR AFTER THE FAILURE. THE VEHICLE HAD TO BE TOWED FROM THE SCENE OF THE CRASH AND TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
- 09/28/2018· STEERING
WENT FOR MY ROUTINE SERVICE AND WAS TOLD I HAVE A RACK&PINION LEAK, NO LEAKING OBSERVED UNDER CARPORT BUT WAS SHOWN THE LEAK ONCE CAR WAS PLACED ON RACK TO BE VIEWED. ASKED IF CAR WAS SAFE TO DRIVE TO ATLANTA, MECHANIC AND SERVICE MANAGER ENCOURAGED ME TO GO AHEAD AND DRIVE IT, THEY STATED IT WILL NEED A NEW RACK & PINION, STATING IT WILL COST APPROX.. $800.00 PULSE $89.00 FOR FRONT END ALIGMENT. THEY SAID THIS IS NORMAL FOR AVALONS TO HAVE THIS PROBLEM. THIS CAR WAS PURCHASED FROM A TOYOTA DEARLERSHIP WITH 38,000 ON SPEEDOMETER AND AT THE TIME OF SERVICE I ONLY HAD PUT APPROX. 21,000 MILES. I READ UP ON RACK AND PINION LEAKS AND IT STATED IT COULD BE DANGEROUS IF THE FLUID STARTED TO SPUR OUT WITHOUT A WARNING AND CAN CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. I PURCHASED I THOUGHT AN EXTENDED WARRANTY FOR $2600 AND TO BE TOLD THAT THE WARRANTY EXPIRED IN MAY 2018, 3YRS OR 30 THOUSAND MILES AND CAR WAS SERVED IN AUG.2018. I FILED BANKRUPTCY IN 2016 AND DON'T HAVE EXTRA MONEY TO FIX MY CAR SO I CALLED THE FEDELITY WARRANTY COMPANY AND THEY TOLD ME I SHOULD AS MY DEALERSHIP FOR A POSSIBLE REFUND. NOW THE VEHICLE DRIVE VERY BAD AND I FEEL LIKE THEY SHOULD AT COMPENSATE ME AND FIX THE VEHICLE AT A REDUCED CHARGE SINCE I PAID THEM $2600. I FEEL LIKE MY LIFE HAS BEEN PUT IN DANGER BECAUSE I CAN'T AFFORD TO MAKE A CAR NOTE AND PAY A LARGE FEE TO FIX THE CAR. ALSO I ASKED FOR NEW TIRES, BUT THEY SAID THE TIRES WERE GOOD FOR AT 15,000 MILES. I PAID $24,995 FOR THE AVALON 2011 IN 2014. THEY AGREED TO GIVE ME 2 NEW TIRES WHEN NEEDED, BUT THESE WERE NOT MICHELINS, THEY WERE CHEAP TIRES AND THE THESE WERE PLACED ON THE FRONT AND THE OLD MICHELINS WERE PLACED ON THE BACK LAST YEAR AND AT THE NEXT SERVICE DATE THEY TOLD MED THEY COULD NOT BALANCE THE TIRES. I'M DISAPPOINTED BECAUSE I FEEL I GOT A BAD DEAL. I HAVE NEVER KNOWN IT TO BE NORMAL FOR A TOYOTA BRAND CAR TO EXPECT PROBLEMS.
- 09/25/2020· VISIBILITY/WIPER
THE REAR SUNSHADE DOES NOT WORK AND OBSTRUCTS YOUR VIEW OF THE REAR ROAD. IF YOU GOOGLE IT I'M NOT THE ONLY ONE WITH THIS COMPLAINT.
- 09/21/2015· SEATS
HEAD REST DOES NOT ALLOW DRIVER TO SIT UP STRAIGHT. NECK IS BENT FORWARD CAUSING DISCOMFORT.
- 09/20/2013· STEERING
STEERING WHEEL COLLAPSED I NOTICED THE LEFT SIDE LEVER OF THE STEERING COLUMN HAD LOOSENED CAUSING ME TO SWERVE WHILE DRIVING BECAUSE OF THE SUDDENNESS OF THE PROBLEM. THIS HAS HAPPENED AT LEAST 5 TIMES BETWEEN MY WIFE AND I. *TR
- 09/17/2013· STEERING
THIS IS MY SECOND AVALON THE FIRST BEING A 2006 WHICH HAD TO HAVE A STEERING COLUMN REPLACED WHEN IT HAD 24407 MILES AND OUT OF WARRANTY DUE TO TIME I PAID LABOR. THE 2011 AVALON HAS SAME PROBLEM 25000 MILES AND JUST UNDER 30 DAYS OUT OF WARRANTY THEY SAY IT IS DIFFERENT BUT IS THE SAME PROBLEM PER THE TECH JUST CHANGED PART NUMBERS. WITH THE STEERING PROBLEM THIS IS A SAFETY PROBLEM WHICH THEY SAY THEY WILL NOT REPAIR UNDER WARRANTY . THE SERVICE DEPT TOLD ME ALL OF THE AVALONS ARE HAVING THE SAME PROBLEM AND HAVE A BULLETIN TO REPLACE THE STEERING COLUMN WHEN THEY GET A COMPLAINT FROM THE CUSTOMER. WHEN YOU ADJUST THE TELESCOPIC WHEEL THE WHOLE STEERING COLUMN IS LOOSE AND KNOCKS WHEN YOU TURN THE WHEEL. *TR
- 09/15/2015· STEERING
WHILE DRIVING IN HEAVY TRAFFIC ON I-26 THROUGH COLUMBIA, S.C., THE LEVER THAT HOLDS THE STEERING WHEEL IN POSITION AFTER ADJUSTMENT BY DRIVERS BECAME DIS-ENGAGED CAUSING THE STEERING WHEEL QUICKLY FALL FORWARD CAUSING ME TO LOSE PARTIAL CONTROL AND SWERVE SLIGHTLY BEFORE I COULD REGAIN FULL CONTROL. I REPORTED THIS TO THE SERVICE MANAGER AT JOHNSON CITY TOYOTA ON MY RETURN HOME. I RETURNED AGAIN A MONTH LATER TO REPORT ANOTHER INCIDENT AND FOUND THE FIRST REPORT WAS NOT RECORDED. I, AS WELL AS MY WIFE HAVE HAD THIS DANGEROUS SITUATION OCCUR AT LEAST ONCE AND SOMETIMES TWICE A MONTH FOR MORE THAN A YEAR. I CHECKED YOUR DATA BASE AND FOUND THAT MANY OTHER AVALON OWNERS REGISTERED THIS SAME COMPLAINT.
- 09/10/2015· ELECTRICAL SYSTEM
THE PASSENGER AND REAR DOOR LOCKS DO NOT OPEN WITH THE REMOTE KEY NOR WITH THE DOOR-LOCK SWITCH ON THE DRIVER'S DOOR. THE PASSENGERS COULD NOT ENTER THE CAR. THEIR DOOR HAD TO BE UNLOCKED MANUALLY FROM INSIDE THE VEHICLE. THIS IS A SAFETY ISSUE IF THE PASSENGER DOORS NEED TO BE OPENED QUICKLY FROM THE OUTSIDE. THE PROBLEM DISAPPEARED AFTER ABOUT ONE WEEK. THE PROBLEM STARTED AGAIN LATE LAST MONTH. THE TOYOTA DEALER DIAGNOSED THE PROBLEM AS AN OPEN CIRCUIT IN THE JUNCTION BLOCK AND REPLACED THE BLOCK. THEY STATED THAT THE FULL COST OF THE REPAIR WAS OVER $1000, BUT ONLY CHARGED ME $120.
- 09/07/2019· VISIBILITY/WIPER
FLIM OVER REAR WINDOW, INSIDE THE GLASS , AROUND THE HEAT ELEMENTS.I CAN NOT CLEAN THE FILM OFF.I CAN NOT SEE THROUGH THE REAR GLASS, THIS IS A SAFETY HAZARD.
- 09/04/2014· VEHICLE SPEED CONTROLCrash
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING FORWARD INTO A PARKING SPACE, THE VEHICLE SUDDENLY SURGED FORWARD APPROXIMATELY 4 TO 5 FEET CRASHING INTO A METAL POLE. THE CONTACT INDICATED THAT THE FAILURE OCCURRED AS HIS FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL TO APPLY THE BRAKES. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,500.
- 09/02/2014· AIR BAGSCrash
2011 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT. *SMD THE CONSUMER STATED ANOTHER VEHICLE, STOPPED ABRUPTLY. *JB
- 08/31/2016· UNKNOWN OR OTHERCrash
THIS TOYOTA WAS IN A SIX (6) CAR TRAFFIC CRASH LIST THAN 5 MILES AN HOUR. AIR BAGS DID NOT GO OFF. THIS CAR WAS NUMBER 5. CARS WERE SLOWING DOWN FOR A RED LIGHT. THIS CAR HAD FRONT END AND REAR END DAMAGE. THIS CAR MAYBE TOTAL. ONE BODY SHOP PERSON SAID IT WAS TOTALED. AIR BAG IN SIX CAR DID GO OFF WHICH DID HIT THIS CAR IN THE REAR END. THE FRONT OF THIS CAR HAS HEAVY DAMAGE. THIS WAS LESS THAN 5 MILES AN HOUR.
- 08/26/2022· UNKNOWN OR OTHER
The rear sun screen will get stuck in the up position . At night there is almost no visibility out of the back window. This is a very dangerous safety problem. Apparently Toyota has had a problem with this feature with no effort made to correct it.
- 08/22/2018· ELECTRICAL SYSTEM
THE DOOR LOCK ACTUATOR ON THE PASSENGER SIDE IS NOT WORKING THIS PART IS TERRIBLY EXPENSIVE TO REPLACE. A PART LIKE THIS SHOULD LAST A LOT LONGER THAN IT DOES AND SHOULD NOT BE CAUSING ONE TO TAKE OUT A LOAN TO GET IT FIXED!
- 08/16/2011· STEERING
I HAVE A NEW 2011 TOYOTA AVALON LIMITED WITH JUST OVER 1,700 MILES. THE TELESCOPING STEERING WHEEL LEVER LOCATED UNDER THE STEERING COLUMN HAS FALLEN OUT OF THE "LOCKED" POSITION FIVE TIMES. WHEN THIS HAPPENS THE STEERING WHEEL COLLAPSES IN TOWARDS THE DASH. TOYOTA DEALERSHIP SAYS THEY HAVE NOT HEARD OF THIS HAPPENING. I, MYSELF, HAVE NOW FOUND REPORTS BY OTHER AVALON OWNERS WITH THE SAME PROBLEM. *KB
- 08/13/2017· UNKNOWN OR OTHER
2011 TOYOTA AVALON LIMITED WITH 80,000 MILES. THE REAR SUNSHADE HAS BEGUN OPERATING ON ITS OWN. IT RAISES AND LOWERS WITHOUT MY PUSHING BUTTON, IT DOES THIS DURING DAYLIGHT AND AT NIGHT. HINDERS BACKING, ESPECIALLY AT NIGHT. I HAVE READ ON THE "NET" THIS IS TYPICAL AT THIS MILEAGE.
- 08/13/2012· ELECTRICAL SYSTEM
I HAVE CHECKED MY ODOMETER READING AND FOUND IT TO BE APPROXIMATELY 3% UNDER ACTUAL. ACCORDING TO TOYOTA, THE ODOMETER MAY VARY FROM EIGHT TO 10 PERCENT, WHICH IS WITHIN DEPARTMENT OF TRANSPORTATION (DOT) TOLERANCES. THEY ALSO STATE THAT IF THE ODOMETER IS READING LOW THEN THE SPEEDOMETER WILL ALSO BE READING LOW AT OR ABOUT THE SAME PERCENTAGE. I HAVE DRIVEN MANY OTHER CARS AND HAVE A HABIT OF CHECKING BOTH MY ODOMETER AND SPEEDOMETER READINGS FOR ACCURACY. THIS IS THE FIRST CAR THAT I EVER OWNED WHERE THE READINGS ARE THIS INACCURATE. IS TOYOTA'S COMMENT REGARDING DOT TOLERANCES CORRECT? WITHIN THIS AMOUNT OF INACCURACY, I FIND THIS TO BE A SAFETY CONCERN ESPECIALLY DURING HIGHWAY DRIVING. IS TOYOTA ALLOWED TO ADJUST THE ELECTRONICS THAT DRIVE THE ODOMETER AND SPEEDOMETER TO IMPROVE THE ACCURACY? THEY SAY THAT THEY ARE NOT ALLOWED TO MAKE ANY CORRECTIONS TO THE SYSTEM. HAS THIS PROBLEM BEEN PREVIOUSLY REPORT? *TR
- 08/13/2011· VISIBILITY
I BOUGHT A NEW 2011 TOYOTA AVALON IN APRIL OF 2010. WITHIN A COUPLE OF WEEKS THE INSIDE OF THE WINDOWS ARE COVERED WITH A FILM FROM GAS VAPORS. IT IS SO THICK THAT IT REDUCES YOUR VISION PARTICULARLY IN THE SUN. IT IS A SAFETY ISSUE. I REPORTED IT TO THE DEALER BUT THEY JUST LISTEN AND DO NOTHING. A FRIEND OF MINE ALSO BOUGHT A NEW AVALON IN MAY OF 2011 AND THEIR CAR HAS THE SAME PROBLEM SO OVER A YEAR LATER THE AVALONS ARE DOING THE SAME THING. *TR
- 08/02/2011· STEERING,SERVICE BRAKES, HYDRAULIC
HAD BRAKE AND STEERING PROBLEMS. THE STEERING WHEEL WAS REALLY LOOSE. I HAD TO APPLY 95% OF THE BRAKE BEFORE THE BRAKES WERE ENGAGED. I TOOK IT BACK TO CLAREMONT TOYOTA IN CA WHERE I BOUGHT IT. THEY JUST LOOKED AT IT AND SAID IT'S WORKING LIKE DESIGNED AND SENT ME HOME. NO OTHER RESPONSES OR ASSISTANCE. *KB
- 07/26/2013· ENGINE AND ENGINE COOLING,STRUCTURE
I WAS ENTERING INTERSTATE HIGHWAY 80 FROM AN ON RAMP WHEN THERE WAS A LOUD NOISE, FOLLOWED BY WIND NOISE AND WITHIN A SHORT TIME A SNAPPING TYPE OF NOISE FOLLOWED BY QUIET. I STOPPED AN ON INSPECTION FOUND THAT THE LEFT-SIDE PLASTIC UNDER-ENGINE COVER HAD FALLEN OFF. WITHIN A FEW DAYS THE RIGHT SIDE PANEL STARTED DRAGGING ON THE ROAD AND HAD TO BE REMOVED. I HAD BOTH REPLACED ABOUT A MONTH LATER. THREE DAYS AFTER THE REPLACEMENT WHILE ON BY WAY TO THE AIRPORT AND PASSING A SEMI TRUCK THERE WAS A LARGE CRACK NOISE AND ONE OF THE ENGINE UNDER-COVERS SKIDDED FROM UNDER THE CAR AND WENT IN A DITCH. I HAD THAT PANEL REPLACED ABOUT A MONTH LATER (MARCH 6, 2013). ON JULY 13, 2013 THE LEFT UNDER-ENGINE COVER STARTED DRAGGING ON THE ROAD AND I HAD TO PULL OFF, FORTUNATELY HAVING A TOOL THAT I COULD REMOVE THE ONE REMAINING FASTENER TO REMOVE THE PANEL. AT THE SAME TIME I NOTED THAT SEVERAL OF THE FASTENERS ON THE RIGHT SIDE PANEL WERE ALSO MISSING ENTIRELY OR LOOSE. THESE PANELS ARE LIGHT WEIGHT PLASTIC AND ARE NOT LIKELY TO DAMAGE ANY OTHER CAR THAT WOULD RUN INTO THEM. HOWEVER, IT THEY FLY OUT FROM UNDER THE CAR THEY MAY CAUSE THE FOLLOWING DRIVER OR AN ON-COMING VEHICLE IN THE OPPOSITE DIRECTION TO SWERVE TO AVOID IT AND PRECIPITATE AN ACCIDENT. ALTHOUGH THE ORIGINAL EQUIPMENT PANELS AND FASTENERS LASTED FOR ABOUT 36,000 MILES THE FASTENING SYSTEM IS SUBJECT TO ABUSE. FOR EXAMPLE, THE CURBS IN MY CITY ARE ABOUT THE SAME HEIGHT AS THE CLEARANCE OF THE FRONT SKIRT OF THE CAR SO THE FASTENERS MAY BE SUBJECT TO ABUSE AND COULD BE EXPECTED TO FAIL DUE TO THIS SORT OF UNINTENDED ABUSE. THE SAME SORT OF THING MAY HAPPEN IN WITHER WHEN CHUNKS OF SNOW OR ICE MAY SCRAPE THAT AREA. SO, I THINK THERE IS A DESIGN ISSUE WITH THEM BEING SECURE OVER THE LIFE OF THE CAR. *TR
- 07/22/2017· STEERING
THE LOCKING LEVER ON THE ADJUSTABLE STEERING WHEEL WILL WITH OUT NOTICE RELEASE ITSELF CAUSING THE STEERING TELESCOPING FEATURE TO BECOME LOOSE AND DIFFICULT TO MAINTAIN STEERING CONTROL NEEDING TO ADJUST AND REPOSITION THE LOCKING LEVER TO REGAIN STEERING CONTROL WHILE THE VEHICLE IS MOVING. I JUST PURCHASED THE USED ONE OWNER 2011 AVALON WITH ONLY 28,000 MILES ON IT. THE PROBLEM HAS OCCURRED SIX TIMES IN A ONE MONTH PERIOD.
- 07/20/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V047000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE TECHNICIAN DISCONNECTED THE SUBWOOFER AS A TEMPORARY REMEDY. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
- 07/16/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- 07/10/2020· STEERING
WHILE DRIVING, THE STEERING COLUMN TELESCOPIC LEVER COMES LOOSE AND THE COLUMN DEPRESSES. IT HAS HAPPENED SEVERAL TIMES WHILE PULLING UP ON THE BOTTOM OF THE STEERING WHEEL, DURING SHARP TURNS FOR EXAMPLE, AND THE LEVER UNLOCKS. THEN AS SOON AS YOU PRESS ON THE STEERING WHEEL, PERHAPS SOME TIME LATER, THE STEERING WHEEL GOES COMPLETELY INTO THE DASH. IT IS ALMOST AS IF THE STEERING WHEEL IS FALLING AWAY FROM ME, AND I HAVE PARTIALLY GONE THROUGH TWO (THANKFULLY EMPTY) INTERSECTIONS BECAUSE I LOST CONTROL OF THE CAR BECAUSE THE STEERING COLUMN COLLAPSED UNEXPECTEDLY.
- 07/10/2015· ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
- 07/10/2013· UNKNOWN OR OTHER
MY CAR WAS FLOODED BECAUSE OF A BLOCKED AIR CONDITIONER DRAIN WHICH THE DEALER SAID WAS FILLED WITH DEBRIS. THE CAR IS ONLY ONE AND A HALF YEARS OLD WITH ONLY 16500 MILES ON IT. IT IS DRIVEN ON PAVEMENT AND NOT PARKED UNDER TREES. A SERVICE REPRESENTATIVE INTIMATED THAT THIS IS A COMMON PROBLEM AND THAT THE DRAIN COULD HAVE BEEN DESIGNED IMPROPERLY. I AM CONCERNED ABOUT MOLD FORMING BECAUSE OF THIS FLOODING SITUATION.
- 07/09/2015· ELECTRICAL SYSTEM
I BROUGHT MY VEHICLE INTO A TOYOTA GARAGE ON 4/13/15 FOR THE SAFETY RECALL ON THE REAR SUB-ROOFER. AT THAT TIME, NO REPLACEMENT PARTS. SUBSEQUENTLY, I HAD THE SUB-ROOFER DISCONNECTED. I JUST CALLED 7/9/15, ALMOST 3 MONTHS LATER AND STILL NO REPLACEMENT PARTS. LOUSY CUSTOMER SERVICE ON THE PART OF TOYOTA MOTOR SALES.
- 07/06/2014· STEERING,UNKNOWN OR OTHER,ENGINE
PURCHASE THE 2011 TOYOTA AVALON ON JUNE 13, 2010 WHICH ON MY FIRST SERVICE DATE I COMPLAINED ABOUT THE STEERING COLUMN AND HARSH FEELING OF THE CAR DUE TO THE STEERING COLUMN. BUENA PARK TOYOTA KEPT TELLING ME THAT THERE WAS NOTHING WRONG RIGHT UP TO THE LAST SERVICE THAT WAS DONE THE END OF JUNE 2014. ON JUNE 30TH WENT TO VICTORVILLE TO VISIT MY WIFES SISTER. ON JULY 2 2014 WE STARTED BACK HOME WHEN THE ENGINE LIGHT AND TRACKING LIGHT CAME ON, FORTATLEY THE ISSUE HAPPENED BEFORE COMING DOWN THE CAJHON PASS ON HIGHWAY 15. WE WHERE ONLY 2 MILES AWAY FROM THE TOYOTA DEALERSHIP IN VICTORVILLE AND THEY FOUND THAT THE STEERING COLUMN WAS FAULTY AND REPLACED COLUMN ASSY, STEERING AND BOLDT STEERING LOCK. PLUS PO500 TRANS SPEED SENSOR POSS LOOSE CONNECTIONS CLEANED AND TIGHTENED CONNECTIONS AT SPEED SENNSOR. THE DEALERSHIP STATED IT SHOWES A DEFECT ON THE COMPUTER SHOWING THE STEERING COLUMN HAS A DEFECT. WHY ISN'T THERE A RECALL CONCERNING THE ABOVE THIS IS VERY DANGEROUS PROBLEM WHICH COULD TAKE A LOT OF INNOCENT LIFES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
- 07/03/2017· STEERING
STEERING COLUMN POSITION LOCK LEVER CONTINUES TO DISENGAGE. THE LEVER, OVER TIME, WORKS IT'S WAY DOWN UNTIL IT RELEASES THE "SET" POSITION OF THE STEERING COLUMN. THIS CAUSES THE STEERING COLUMN TO MOVE OUT OF IT'S SET POSITION WHILE DRIVING WHICH COULD CAUSE A DANGEROUS SITUATION. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE. I THINK THERE WAS A RECALL ON OTHER YEAR MODELS OF THE TOYOTA AVALON BUT I DO NOT UNDERSTAND WHY 2011 WAS EXCLUDED.
- 06/30/2011· SEAT BELTS
2011 TOYOTA AVALON. CONSUMER STATES SEAT BELT REMINDER ALARM DINGS SEVERAL TIMES AND THEN GOES INTO A RAPID EXTENDED REMINDER. *TGW