2011 Subaru Impreza

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· POWER TRAIN

  2011 SUBARU IMPREZA WRX HATCH- MASTER CLUTCH CYLINDER FAILURE-PRESSED CLUTCH TO THE FLOOR AND PUT IN FIRST GEAR. CLUTCH DID NOT RETURN AND STAYED TO FLOOR. HYDRAULIC FLUID LEAKED OUT OF THE BOTTOM OF THE MASTER CLUTCH CYLINDER. CAR WAS MOVING AND COULD NOT GET OUT OF GEAR. CLUTCH WAS UNUSABLE TO GET OUT OF GEAR DUE TO FLUID LOSS. HAD TO STALL CAR TO SHUT OFF-VERY DANGEROUS...LUCKILY I WAS IN MY DRIVEWAY DURING OCCURRENCE-SHIFTED FROM REVERSE TO 1ST GEAR THAT'S WHEN THE CLUTCH FAILED. AFTER FORUM RESEARCH FOUND OUT THERE IS A INTERNAL PLATE IN THE MASTER CLUTCH CYLINDER THAT FAILS...THE PLATE CRACKS OR BENDS CAUSING MASS FLUID LOSS, AND IMMEDIATE LOSS OF CLUTCH CAUSING THE VEHICLE TO REMAIN IN WHAT EVER GEAR YOU ARE IN UNTIL YOU STALL OR WRECK. AFTER RESEARCH I REMOVED THE MASTER CYLINDER AND REMOVED THE RETAINING RING TO PULL THE PLATE OUT. THERE WAS A CRACK IN THE PLATE AGAINST THE RUBBER O-RING/SEAL. I PERFORMED A DYE PENETRATE TEST TO CONFIRM THE CRACK WAS COMPLETELY THROUGH THE PLATE. PICTURES BELOW OF THE NDT TESTING ON THE CRACKED PLATE. *JS

• 12/19/2011· SERVICE BRAKES, HYDRAULICCrash

  TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA OUTBACK. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO APPROXIMATELY 55-60 MPH. AFTER TRYING TO DECELERATE AND CONTINUOUSLY DEPRESSING BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO FOUR OTHER VEHICLES. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. ONE OTHER PASSENGER IN ANOTHER VEHICLE WAS REPORTED INJURED AND BOTH WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE CONTACTED AND A REPORT WAS FILED AND AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN INVESTIGATION WAS PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 4,100. THE VIN WAS UNAVAILABLE.

• 12/18/2016· AIR BAGS

  "TAKATA RECALL" I RECEIVED THIS MAILING IN JUNE 2016 AND HAVE NOT HEARD ANYMORE ABOUT THIS RECALL.WEST HERR SUBARU IN ORCHARD PARK NY SAID THEY HAVE ORDERED THE PARTS FOR MY CAR MONTHS AGO. I HAVE NOT HEARD BACK FROM WEST HERR SUBARU OR SUBARU THEMSELFES. I AM NOT SUPPOST TO HAVE ANYBODY IN THE FRONT SEAT BUT THIS HAS BECOME A PROBLEM SINCE I HAVE 5 PEOPLE TO TRANSFER SOMETIMES. DO I HAVE ANY OTHER OPTIONS TO ME?

• 12/13/2016· FUEL/PROPULSION SYSTEM

  BEGINNING LAST WINTER, A STRANGE AND DANGEROUS PROBLEM STARTED WITH MY SUBARU. WHENEVER THE OUTSIDE TEMPERATURE IS COLD (BELOW FREEZING) AND THE GAS TANK IS THREE QUARTERS FULL OR MORE, THE GAS TANK LEAKS. IF THE CAR IS PARKED FOR A FEW HOURS OR MORE, THE GAS APPEARS AS A PUDDLE ON THE GROUND (ABOUT 8 INCHES IN DIAMETER) AND THE FUMES FILL THE INTERIOR OF THE CAR. IF THE CAR IS PARKED IN OUR ATTACHED GARAGE, THE FUMES MAKE THEIR WAY INTO OUR HOME OVERNIGHT. THE ODOR IS STRONG! THIS, IN MY OPINION, IS EXTREMELY DANGEROUS. MY LAUNDRY ROOM IS NEXT TO THE GARAGE AND OBVIOUSLY, IF I SMALL GAS, I DON'T USE MY CLOTHES DRYER. I HAVE TAKEN THE CAR TO MY LOCAL SUBARU DEALER AND THEY CLAIM THEY CANNOT FIND ANY LEAK IN THE TANK OR FILL PORTION. THE ONLY THING I CAN DO -- IS NEVER FILL THE CAR MORE THAN HALF WAY AND HOPE NOTHING BAD HAPPENS, LIKE A FIRE OR EXPLOSION. I UNDERSTAND FROM THE INTERNET, THIS IS A KNOWN PROBLEM WITH CERTAIN SUBARU MAKES/MODELS. WHY IS IT NOT BEING ADDRESSED? PLEASE HELP.

• 11/06/2017· AIR BAGS

  "TAKATA RECALL" NEED TO KNOW IF MY AIRBAG WILL HARM ME IF EVER INFLATED.

• 11/04/2013· VISIBILITY

  WHILE DRIVING HOME TO DENVER, CO FROM DURANGO, OUTSIDE OF BAYFIELD, WE HEARD WHAT SOUNDED LIKE A GUNSHOT OVERHEAD AND IMMEDIATELY PULLED OVER. MY SUNROOF HAD EXPLODED OUTWARD. THERE WAS NO OTHER TRAFFIC ON THE ROAD. THE SUNSHADE (?) WAS CLOSED, SO NO GLASS FELL INTO THE CAR. HALF THE GLASS WAS GONE, AND WHAT WAS STILL ATTACHED WAS COMPLETELY SHATTERED. *TR

• 10/27/2017· AIR BAGSCrash

  AIRBAG DEPLOYED AND CAUSED LACERATION ON MY FACE- PLASTIC OR AIRBAG CUT MY FACE OPEN

• 10/25/2010· ELECTRICAL SYSTEM

  I RECEIVE MY NEW SWP STI WITH 7 MILES ON THE ODOMETER. RIGHT OF THE BAT NOT A GREAT TASTE IN MY MOUTH. DIDN'T GET A GREAT DEAL, FINANCE ROOM HAD SOME SHADY STUFF GOING ON. WHATEVER THOUGH, I HAVE MY NEW STI I'M HAPPY ENOUGH! AROUND 500 MILES MY CAR, I'M ON THE FREEWAY IN THE LEFT LANE GOING ABOUT 75 AND THE THROTTLE VANISHES. THE CAR GOES IN TO FAILSAFE MODE AND WON'T GO FASTER THAN 40 MILES AN HOUR, IN HOUSTON, IN THE LEFT LANE, WITH NO SHOULDER. I'M TERRIFIED, BUT I MANAGE TO LIMP IT TO A PARKING LOT. THEY CALL ME LATER IN THE WORK DAY TO TELL ME IT WAS A THROTTLE RELAY OR SOMETHING AND THEY'VE FIXED IT. THEY WANT TO DRIVE IT 30 MILES (!!!!!!!!!!!!) TO MAKE SURE IT'S FIXED. I, OF COURSE SAY NO, AND THAT I WOULD LIKE TO DRIVE MY NEW CAR NOT SOME RANDOM STRANGER ALL THE TIME. DRIVING ON THE BELTWAY 2 DAYS LATER, THE SAME [XXX] THING HAPPENS AGAIN. LOSING 35 MPH OF SPEED. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/14/2017· UNKNOWN OR OTHER

  THE HEAT SHIELDS ON THE EXHAUST PIPES AND THE CATALYTIC CONVERTER RATTLE AT TIMES VERY LOUD, ANY RE-CALLS?

• 09/29/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 01/10/17*LJ

• 09/21/2019· FUEL/PROPULSION SYSTEM

  THE GAS TANK IS SLOWLY LEAKING NEAR THE SEAM DUE TO CORROSION FROM SALT AND MOISTURE BEING CAUGHT UP IN THERE FROM THE SAME PLASTIC GAS TANK COVER WITH HOLES IN IT THAT CAUSED THE BRAKE LINE CORROSION RECALL. LEAKS WHEN IT IS OVER HALF FULL.

• 09/20/2017· AIR BAGS

  TAKATA RECALL. AFTER INFORMING ME IN JULY 2016 THAT THE AIRBAG HAS BEEN RECALLED, SUBARU HAS STILL NOT REPAIRED THE DEFECT AND WILL NOT GIVE A TIMELINE ON WHEN THE PARTS WILL BE AVAILABLE. I KNOW THAT OTHER PEOPLE WITH SUBARUS HAVE BEEN ABLE TO GET THEIRS REPAIRED IN A TIMELY MANNER, BUT I HAVE NOW GONE OVER 14 MONTHS WITHOUT THE USE OF MY FRONT, PASSENGER SIDE SEAT. PUTNAM SUBARU IN SAN FRANCISCO SENT ME AN EMAIL IN APRIL 2017 TELLING ME TO MAKE A SERVICE APPOINTMENT TO GET IT FIXED, BUT AFTER THREE ATTEMPTS AT SETTING A TIME, THEY HAVE CALLED ME TO CANCEL SAYING THAT THEY STILL DO NOT HAVE THE PARTS AND THAT I'M ON A WAITLIST. THEY INSIST THAT THEY CANNOT PROVIDE A TIMELINE FOR WHEN PARTS WILL BE AVAILABLE EVEN THOUGH THEY SAY THEY HAVE BEEN ABLE TO MAKE SOME REPAIRS.

• 09/04/2025· VISIBILITY

  The contact owns a 2011 Subaru Impreza. The contact stated that while driving approximately 50-55 MPH, the sunroof exploded without impact. The contact was able to pull over safely. There were no reported injuries. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 92,860.

• 08/31/2012· AIR BAGS,SEAT BELTSCrash

  THE VEHICLE HIT A CONCRETE BARRIER ON AN EXIT RAMP FROM THE INTERSTATE. THE HIT WAS FRONT RIGHT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK CAUSING THE DRIVER HEAD INJURY. *TR

• 08/26/2016· AIR BAGS

  TAKATA RECALL - RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE THIS IS COMPLETELY RIDICULOUS, LOOKS LIKE I AM PUTTING MYSELF AND ANYONE IN MY CAR IN HARMS WAY IF I DRIVE THIS CAR. WHAT CAN I DO ? WHAT SHOULD I DO ?

• 08/12/2016· AIR BAGS

  "TAKATA RECALL" IT IS IMPERATIVE THAT I RECEIVE MY CAR IN A TIMELY MANNER. AS A VETERAN WITH NO JOB, IT IS DIFFICULT FOR ME TO GET FROM LOCATION TO LOCATION WITH NO VEHICLE. NOT HAVING A VEHICLE HAS A NEGATIVE EFFECT ON MY LIFE; WHICH IS CAUSING UNDUE STRESS AND HARDSHIP. I BELIEVE THAT HALTING MY VEHICLE FROM SHIPMENT WITHOUT A SUFFICIENT AMOUNT OF TIME TO RESOLVE THE ISSUE IS UNFAIR TO MYSELF AND MY FAMILY. IN ADDITION, I WAS NEVER CONTACTED, VIA PHONE, EMAIL, OR POSTAL, TO ENSURE THAT I WAS A BREAST OF THE SITUATION. PLEASE HELP ME GET MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN EXPECTING MY VEHICLE TO BE DELIVERED ON THE 6TH OF SEPTEMBER.

• 08/11/2016· ENGINE AND ENGINE COOLING,POWER TRAIN

  2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO A FAULTY TRANSMISSION CLUTCH. *SMD THE CONSUMER NOTICED ON COLD STARTS AND ESPECIALLY IF IT WAS COLD AND/OR RAINY THE THROW OUT BEARING WOULD HAVE A CONSISTENT SQUEAL. ONCE THE VEHICLE WAS WARMED UP AND OPERATING TEMPERATURE WAS REACHED, THE NOISE WOULD SUBSIDE. AT 50,000 MILES, THE CONSUMER WENT TO ANOTHER DEALERSHIP AND AN INSPECTION REVEALED THE CLUTCH WAS WORN. THE CONSUMER WAS INFORMED IT WAS NORMAL. AT THE SAME TIME, THE CONSUMER HAD AN ISSUE WITH THE 5TH GEAR GRINDING AND NOT BEING ABLE TO PUT THE VEHICLE INTO GEAR WITHOUT IT GRINDING. A FAULTY TRANSMISSION PART WAS REPLACED UNDER WARRANTY, ALSO, THE POWER STEERING RACK FAILED AND HAD TO BE REPLACED. SEVEN THOUSAND MILES LATER, THE SAME NOISE IN THE THROW OUT BEARING HAD RETURNED. THE DEALER WAS UNABLE TO FIND A PROBLEM. NOT ONLY WAS THERE A TRANSMISSION PROBLEM, BUT, A KNOCKING NOISE WAS COMING FROM THE ENGINE. THE DEALER CLAIMED THEY WERE GOING TO REPLACE THE ENGINE. HOWEVER, THE VEHICLE HAS BEEN SITTING A THE DEALER, FOR OVER A MONTH. *JB

• 08/10/2011· ENGINE AND ENGINE COOLING

  THE CAR IS A 2011 SUBARU WRX STI. AS FAR AS I CAN TELL NOTHING LED UP TO THE FAILURE. IT WAS FINE ONE DAY, THEN FAILED THE NEXT. THE FAILURE WAS BROKEN PISTON RING LANDS ON THE #2 AND #4 PISTONS IN THE ENGINE. THE CONSEQUENCES WERE THAT I NEEDED TO REPLACE THE SHORT BLOCK OF THE ENGINE ALONG WITH ALL ASSOCIATED PARTS LIKE NEW PISTONS. SUBARU REPLACED THE SHORT BLOCK AND ALL ASSOCIATED PARTS UNDER WARRANTY, INCLUDING NEW PISTONS AND RINGS. *TR

• 08/09/2011· ENGINE AND ENGINE COOLING

  1. WAS DRIVING THE CAR AND IT STARTED TO SMOKE LIKE CRAZY, AND LOST POWER WHILE IN THE MIDDLE OF TRAFFIC. 2. I HAD AN ENGINE FAILURE, ALMOST 75% OF THESE CARS ARE HAVING THE SAME ISSUE 3. BROUGHT IT IN FOR WORK AND THE DEALER MADE ME PAY FOR IT BECAUSE SUBARU DIDN'T WANT TO WARRANTY THE CAR! *TR

• 08/01/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/12/16 *BF UPDATED 09/26/16.*JB

• 07/30/2013· ENGINE

  ENGINE FAILURE DUE TO EXCESSIVE OIL CONSUMPTION. *TR

• 07/29/2016· STRUCTURE

  THE 2008-2014 SUBARU IMPREZA WRX AND STI HAVE A DESIGN FLAW WHERE THE PEDAL MOUNTING BOX IS SPOT-WELDED TO THE FIREWALL USING ONLY A HANDFUL OF TINY SPOT WELDS. THE FIREWALL ITSELF IS OF A WEAK DESIGN AND INHERENTLY HAS QUITE A BIT OF FLEX AND OVER TIME AND NORMAL USE THESE SPOT WELDS FAIL FROM TOO MUCH STRESS AND THE PEDALS WILL BEGIN TO SQUEAK, CREAK, POP AND EVENTUALLY THE PEDALS WILL MOVE AWAY FROM THE FIREWALL WHEN DEPRESSED. ONCE THIS HAPPENS THE CLUTCH WILL NO LONGER PROPERLY ENGAGE OR DISENGAGE AND THE CAR WILL NO LONGER BE DRIVABLE.

• 07/26/2021· FUEL/PROPULSION SYSTEM

  2011 Subaru WRX STI would not start, the fuel pump connector power pin on the fuel pump melted also burned the connector. Gas now is entering the fuel pump connecter. This is a fire hazard.

• 07/24/2014· FUEL/PROPULSION SYSTEM

  3 TIMES THIS MONTH HAD TO TAKE MY SUBARU TO DEALER BECAUSE MY CAR WAS NOT ACCEPTING GAS IN THE TANK. IT WOULD SQUIRT EVERY GALLON BACK AT ME EACH INCIDENT THAT THIS OCCURRED. I HAD TO SUFFER SEVERE EYE BURNS TWICE DUE TOO THE GASOLINE HITTING ME DIRECTLY IN THE FACE. THANK GOD A FIRE DID NOT START. NOW I HAVE TO TAKE TO THE DEALER AGAIN BECAUSE PROBLEM STILL NOT SOLVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

• 06/26/2014· POWER TRAIN,STRUCTURE,SERVICE BRAKES

  CLUTCH PEDAL SQUEAKS WHILE BEING DEPRESSED. CLUTCH PEDAL IS ATTACHED TO THE FIREWALL. FIREWALL JOINT IS WEAK. BRAKE PEDAL WILL SLIGHTLY SHIFT WHEN CLUTCH IS DEPRESSED. THERE IS CURRENTLY ONLY MINOR MOVEMENT BUT IT HAS BECOME WORSE AND WORSE. THERE ARE SHOPS THAT OFFER A "REPAIR" BY RE-WELDING THE FIREWALL BUT IT IS AN EXPENSIVE FIX. I FORESEE THIS BEING A SAFETY ISSUE AND NEEDS TO BE A RECALL. THE FIREWALL SEAMS COULD BREAK AND WE COULD LOSE OUR BRAKING. ALSO, THE FIREWALL WOULD NOT BE ABLE TO DO ITS JOB OF PROTECTING US FROM A POTENTIAL FIRE. PLEASE ADVISE. I WANT THIS REPAIRED BEFORE IT BECOMES A MAJOR OR CATASTROPHIC ISSUE. *TR

• 06/25/2014· AIR BAGS

  2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO AIRBAG LIGHT WILL INDICATE OFF WHEN SOMEONE IS SEATED IN THE FRONT PASSENGER SEAT. *SMD THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT.

• 06/15/2014· VISIBILITY/WIPER

  BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS NO LONGER STAY UP AND FLOP DOWN OBSCURING VISIBILITY. THE ONLY SOLUTION IS TO REMOVE THEM COMPLETELY AND NOW THEY ARE NOT AVAILABLE DURING GLARE CONDITIONS WHICH REDUCES VISIBILITY DRASTICALLY. IN NO WAY WERE THE VISORS ABUSED NOR WAS ANY WEIGHT PLACED ON THEM CAUSING THE MALFUNCTION. *JS

• 06/01/2016· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

• 05/29/2015· TIRES

  CONTINENTAL EXTREME CONTACT DW TIRES THAT CAME WITH USED SUBARU HAVE ALMOST NO WEAR ON TREAD, BUT WHEN I ASKED THAT THEY BE SWAPPED WITH THE CAR'S WINTER TIRES, TECHNICIAN SAID THEY WEREN'T SAFE BECAUSE OF CRACKS IN THE TREADS. THESE TIRES ARE ONLY 2 YEARS OLD, MANUFACTURED IN MARCH 2013, AND HAVE BEEN STORED IN COVERED SHED SINCE LATE LAST FALL (SO NO EXCUSE FOR SUNLIGHT DEGRADATION). CONTINENTAL'S WARRANTEE IS ONLY FOR ORIGINAL BUYER, SO WE'RE OUT OF LUCK. DEFINITELY WILL NOT REPLACE THESE WITH CONNENTALS!!!!

• 05/26/2024· UNKNOWN OR OTHER

  None

• 05/17/2021· VEHICLE SPEED CONTROL

  I experienced a sudden acceleration issue when parking my car in January 2020. As I was pulling into my parking spot and removed my foot from the gas pedal to the brake the gas pedal quickly went all the way to the floor and the car sped forward despite the fact that my foot was on the brake. The car was stopped by a large pile of snow. There was some damage to the bumper. Took the car to the dealership and was told they couldn't find any issue with the car. The problem only happened once to mee but I read of similar things happening with other makes and models of Subarus so I wanted to report it.

• 05/06/2019· ELECTRICAL SYSTEM,AIR BAGS

  TAKATA RECALL, BRAKE LAMP SWITCH FAILURE. WE LIVE IN A SMALL ALASKAN BUSH TOWN CALLED DILLINGHAM THAT'S NOT ON THE ROAD SYSTEM. WE (MYSELF AND AROUND 30+ OTHER RESIDENTS) HAVE BEEN TRYING TO GET SUBARU TO SEND A TECHNICIAN OUT FOR 2 YEARS NOW TO FIX OUR DEFECTIVE AIRBAGS. JUST TODAY WE RECEIVED A RECALL FOR OUR BRAKE LAMP SWITCH. WE CANNOT SIMPLY 'GO TO A DEALER'S AS THERE IS NONE. WE'D HAVE TO SEND OUR CAR AS FREIGHT TO ANCHORAGE (WHICH COSTS THOUSANDS AND CAN TAKE UPWARDS OF A MONTH) AND MOST OF THE TOWN CANNOT AFFORD TO DO SO. WE EVEN HAVE A FACEBOOK GROUP OF PEOPLE WHO NEED RECALLED CARS FIXED FROM SUBARU, HONDA AND TOYOTA. WE'VE BEEN CALLING AND WRITING FOR 2 YEARS AND NOTHING HAS EVER BEEN DONE. WE'RE JUST TOLD THAT 'THEYLL SEND SOMEONE OUT'. SOMEONE SHOULDN'T HAVE TO BE KILLED BY A DEFECTIVE AIRBAG OR IN AN ACCIDENT JUST TO GET THESE ISSUES FIXED.

• 04/28/2014· VISIBILITY

  ADD ME AS WELL TO THE LIST OF SUBARU DRIVERS WHOSE DRIVER SIDE SUN VISOR BROKE AND NO LONGER STAYED IN PLACE. THE CONTROL ARM ON THE VISOR CRACKED, RESULTING IN THE VISOR HANGING DOWN DIRECTLY IN FRONT OF THE DRIVER AND IMPAIRING VISIBILITY. WE WERE REQUIRED TO REMOVE THE VISOR AND LACK THE USE OF A VISOR DURING GLARE CONDITIONS WHICH WAS ALSO A SAFETY ISSUE AS BOTH CONDITIONS IMPAIR THE DRIVER'S ABILITY TO SEE ONCOMING TRAFFIC, OBSTACLES IN THE ROAD, ETC. THIS SEEMS LIKE A SERIOUS DEFECT WHICH MANY OTHERS HAVE APPARENTLY HAD AN ISSUE WITH AS WELL, AND CLEARLY SHOULD BE THE SUBJECT OF A RECALL. WE WERE FORCED TO PURCHASE A NEW VISOR FROM THE DEALERSHIP FOR $100. *JS

• 04/25/2018· POWER TRAIN

  RECENT 90K MILE SERVICE REVEALED THE NEED FOR TRANSMISSION LINE REPLACEMENT BECAUSE IT IS STARTING TO LEAK. WITH TWO PREVIOUS RECALLS ON 2011 SUBARU IMPREZA FOR BRAKE LINE CORROSION (WQK47 AND WQQ52), WOULD THE TRANSMISSION LINE ALSO BE SUSCEPTIBLE TO SIMILAR CORROSION PROBLEMS?

• 04/13/2015· UNKNOWN OR OTHER,VISIBILITY/WIPER

  WHILE DRIVING ON THE FREEWAY, I HIT A BUMP AND THE REAR VIEW MIRROR FELL OFF IT'S ATTACHMENT ON THE WINDSHIELD. REAR VIEW MIRROR WAS DANGLING DOWN FROM WIRE. CHECKED WITH THE DEALER, STATED THERE WAS A "CAMPAIGN" IE. NOT A RECALL FOR THIS ISSUE SO IT'S A KNOWN ISSUE. MY CAR BEING OUT OF WARRANTY, I PURCHASED NEW REAR VIEW MIRROR MOUNT ADAPTOR FROM THE DEALER AS CAR IS OUT OF WARRANTY. NEW ADAPTOPR SHOWS REDUCED CHAMFERS ENSURING SCREWS (TOO SHORT?) ENGAGE PROPERLY. INSTALLED NEW MOUNT WITH BLUE LOCKTITE TO ENSURE THIS THING WILL NOT BE SCARING THE HECK OUT OF ME AGAIN (WHILE DRIVING FREEWAY SPEED) PREVIOUS BLOCK AND NEW PURCHASE ONE DO NOT SHOW EVIDENCE OF BLUE LOCKTITE. REF SUBARU P/N H501SSA041. *TR

• 03/31/2011· STEERING,SUSPENSION

  VEHICLE HAS SEVERE VIBRATION AT SPEEDS ABOVE 55MPH. TIRES HAVE BEEN ROAD FORCE BALANCED TWICE AND SOA TSB FOR STEERING COLUMN, STEERING WHEEL, CONTROL ARMS AND VARIOUS BUSHINGS HAVE BEEN INSTALLED. THE CAR IS WORSE THAN EVER. VEHICLE ALSO "HUNTS" OR SHIMMYS ON DRY LEVEL HIGHWAYS CREATING AN UNSAFE OUT OF CONTROL FEELING. PLEASE INVESTIGATE THIS. *TR

• 03/29/2019· ENGINE

  3 TIMES MY ENGINE HAS NEEDED A SHORT BLOCK REPLACEMENT. I HAVE BROUGHT CAR IN FOR ALL SCHEDULED MAINTENANCE AND HAVE CHANGED THE OIL EVERY 3500-4000 MILES. THE FIRST ENGINE PROBLEM OCCURRED AT 26,250 MI. I NOTICED A KNOCKING SOUND AND BROUGHT TO SUBARU DEALER. DIAGNOSIS: "BEARING DAMAGE TO CONNECTING ROD BEARING FOR CYLINDER 2." SHORT BLOCK REPLACED, UNDER WARRANTY. (SEE DOCS) 2ND INCIDENT OCCURRED AT 51,232 MILES. THIS TIME THERE WAS NO WARNING AND I WAS ON AN INTERSTATE WHEN THE ENGINE SEIZED AND ALL POWER WAS LOST. TOWED TO A SUBARU DEALER. NO DIAGNOSIS WAS GIVEN AT THAT TIME BUT SHORT BLOCK WAS AGAIN REPLACED. THIS TIME I HAD TO PAY FOR THE TEARDOWN ($222) BUT SUBARU, AFTER NUMEROUS PHONE CALLS AGREED TO DO THE WORK AS A "GOOD WILL GESTURE." (SEE DOCS) THE 3RD & LAST MALFUNCTION OCCURRED AT 58,700 MILES, A MERE 7,000 MILES SINCE THE LAST ENGINE WAS REPLACED. AGAIN, I WAS ON THE INTERSTATE AND WITH A MOMENTS NOTICE (REDUCTION IN POWER) THE ENGINE SEIZED. IT WAS SHEER LUCK THAT I WAS NOT KILLED TRYING TO MOVE OVER 6 LANES WITH NO POWER OR STEERING TO GET OFF THE HIGHWAY. TOWED TO A SUBARU DEALER. I DO NOT HAVE ANY PAPERWORK FROM THIS LAST INCIDENT. SUBARU SAID THEY WOULD PAY FOR ENTIRE REPAIR. BUT BEFORE I COULD MAKE AN INFORMED DECISION, I ASKED FOR WRITTEN DOCUMENTATION OF THE PROBLEM, CAUSE AND A DETAILED REPAIR DESCRIPTION. I HAVE NOT RECEIVED THIS INFORMATION & DID NOT GIVE CONSENT TO REPAIR CAR. JUST GOT A CALL FROM THE DEALER SAYING CAR WAS REPAIRED AND READY FOR PICKUP. THE ONLY INFORMATION I HAVE REGARDING THIS LAST SEIZURE WAS FROM A SUBARU OF AMERICA CUSTOMER SERVICES REP WHO VERBALLY TOLD ME THAT "THE CYLINDER 4 ROD WAS THROWN." THE CAR IS CURRENTLY AT THE DEALER. THERE IS SOMETHING SERIOUSLY WRONG WHEN A VEHICLE WITH ONLY 58000 MILES NEEDS 3 ENGINES. I REFUSE TO DRIVE THIS VEHICLE AGAIN. I WILL NOT JEOPARDIZE MY LIFE AND OF THOSE AROUND ME.

• 03/29/2017· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT RECEIVED A SECOND NOTICE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 03/25/2014· VISIBILITY

  WHILE DRIVING HOME TO BOULDER, CO FROM GOLDEN, I HEARD WHAT SOUNDED LIKE A GUNSHOT OVERHEAD AND IMMEDIATELY PULLED OVER. MY SUNROOF HAD EXPLODED OUTWARD. THERE WAS NO ROAD DEBRIS OR ROCKS OR ANYTHING THAT MIGHT HAVE HIT IT. THE SUNSHADE WAS CLOSED, SO NO GLASS FELL INTO THE CAR. HALF THE GLASS WAS GONE, AND WHAT WAS STILL ATTACHED WAS COMPLETELY SHATTERED. NOT COOL. *TR

• 03/22/2012· ELECTRICAL SYSTEM

  PURCHASED VEHICLE BRAND NEW NO 9, 2011. WITH IS A FEW WEEKS, SEVERAL OF THE DASHBOARD LIGHTS CAME ON (CHECK ENGINE, TRACTION CONTROL, FLASHING CRUISE CONTROL) RENDERING THE CRUISE CONTROL AND THE TRACTION CONTROL DISABLED. CALLED DEALER AND THEY TOLD ME TO BRING VEHICLE IN. WHEN I BROUGHT VEHICLE IN THE FIRST TIME, THE LIGHTS WERE OFF AND THEY INFORMED ME THERE WAS NOTHING THEY COULD DO WITHOUT THE LIGHTS BEING ONE. WITHIN A FEW WEEKS THE LIGHTS CAME BACK ON AND REMAINED ON. BROUGHT VEHICLE FOR OIL CHANGE AND TO HAVE CODES PULLED JAN 12. WAS TOLD THEY COULDN'T CONFIRM WHAT THE ISSUE WAS. RESET LIGHTS AND TOLD ME TO BRING IT BACK IF THE LIGHTS CAME ON, AND LEAVE IT FOR A FEW DAYS SO THEY COULD FIGURE IT OUT. LIGHTS CAME ON WITH IN A FEW WEEKS AND REMAINED ON. BROUGHT IT IN SATURDAY MARCH 17 - ALL LIGHTS WERE ON. WAS INFORMED THERE WAS A POSSIBLE CONSUMPTION ISSUE AS MY OIL WAS AT LEAST 2 QUARTS LOW. LEFT CAR THERE AND LEFT IN RENTAL CAR. ON TUESDAY MARCH 20, SERVICE MANAGER CALLS ME AND TELLS ME 'SUBARU HAS DETERMINED THERE IS NO CAUSE AND THUS NO RESOLUTION TO THE ISSUE' AND THAT I SHOULD PICK UP THE VEHICLE AND BEGIN DOCUMENTING WHEN THE LIGHTS COME ON AGAIN. THIS IS ABSOLUTELY UNACCEPTABLE. TO INFORM A CONSUMER THERE IS NO SOLUTION TO A MECHANICAL ISSUE IS DEPLORABLE. IF MY CAR IS BURNING OIL AT AN ABNORMALLY FAST RATE, CONTINUING TO DRIVE THE VEHICLE IS NOT ONLY POTENTIALLY HARMFUL TO MYSELF, BUT TO MY ENGINE AND VEHICLE. THE CAR WAS BRAND NEW, AND THIS ISSUE HAS PRESENTED FOR SEVERAL MONTHS, BEGINNING ONLY WEEKS AFTER IT WAS PURCHASED. *TR

• 03/18/2019· AIR BAGS

  TAKATA RECALL: PER THE NOTIFICATION I RECEIVED IN THE MAIL, I ATTEMPTED TO MAKE AN APPOINTMENT AS SOON AS POSSIBLE TO HAVE THE NECESSARY WORK PERFORMED ON MY VEHICLE. THE DEALERSHIP WAS FARRISH SUBARU IN FAIRFAX, VA. I SCHEDULED MY APPOINTMENT LAST NIGHT FOR MARCH 25. I RECEIVED TWO EMAILS TODAY FROM THE DEALERSHIP. THE FIRST ADVISED ME THAT THEY HAD CANCELED MY APPOINTMENT. THE SECOND STATED THAT THEY PLANNED ON SCHEDULING ALL RECALL APPOINTMENTS FOR THE FIRST WEEK OF MAY, ALMOST TWO MONTHS FROM NOW, WHICH SEEMS LIKE AN UNACCEPTABLE AMOUNT OF TIME TO WAIT. I DO NOT HAVE ALTERNATIVE FORMS OF TRANSPORTATION READILY AVAILABLE AND I FREQUENTLY HAVE PASSENGERS RIDING IN MY CAR. I HAVE ATTACHED SCREENSHOTS OF THE EMAILS I RECEIVED FROM FARRISH SUBARU.

• 03/14/2016· VISIBILITY/WIPER

  DURING SLOW DRIVING OVER SPEED BUMPS OR HIGHWAY DRIVING OVER BRIDGE GAPS, THE DRIVER'S SIDE SUN VISOR WILL SUDDENLY AND SWIFTLY SWING DOWN INTO THE DRIVER'S LINE OF SIGHT. THE VISOR WILL NOT RETAIN ITS PROPERLY STOWED UP POSITION, AND CONTINUALLY DROOPS INTO THE LINE OF SIGHT. ATTEMPTS TO PUT THE SUN VISOR BACK UP FAIL, AS THE VISOR WILL DROP BACK DOWN INTO THE LINE OF SIGHT.

• 03/09/2026· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMFire

  National Highway Traffic Safety Admin March 9, 2026 I am submitted a vehicle safety complaint regarding a 2011 Subaru that I recently purchased on [XXX]. I purchased a used 2011 Subaru Impreza from Clear Cut Auto {241 S Dupont Hghwy – New Castle, DE 1920 (302-322-2050) on [XXX] for $5,147.04. The dealership person name was Erika Fernandez which reported the car was recently dropped of by a female owner a few days ago. The dealership issued temporary tags on the vehicle with the registration. The vehicle was sold as “as is”. Within three (3) days of purchase the vehicle On Sunday [XXX] while my [XXX] son was driving on a major highway, the vehicle suddenly showed a engine light which blink on and immediately went out. Thereafter, the car started smoking and was engulfed in flames ie: caught on fire. I am grateful that my [XXX] son was able to exit the vehicle safely and quickly to avoid injury. The car was completely destroyed by the result of the fire internally and externally. This created a serious life-threatening safety situation for my [XXX] son, which had to exit the vehicle quickly to avoid injury. Multiple people on the highway witnessed the fire. I am concerned that the vehicle sold to me by Clean Cut Auto (owner Lonnie and dealer Erika Fernandez) may have had a serious pre-existing defect involving the engine, electrical system or fuel system that caused the fire while the vehicle was being driven. I am submitting this complaint so that the incident can be investigated as a potential safety defect involving this vehicle model. 2011 Subaru Impreza VIN# [XXX] Fire Date: [XXX] Registration: [XXX] Location: [XXX] – [XXX] from [XXX] 3.04 miles from New Castle Municipality Police Report [XXX] Cpl Diprima -Troop 2 State Police 302-834-2620 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 03/09/2019· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  RECEIVED A RECALL REGARDING BRAKE LIGHT SWITCH BUT DEALERSHIP (SUBARU WAKEFIELD) HAS SAID THAT THEY DO NOT HAVE PARTS AND HAVE NO PLANS. I'VE ASKED FOR A REPLACEMENT VEHICLE UNTIL THIS SAFETY ISSUE CAN BE ADDRESSED AND I WAS DENIED. I WANT MY CAR REPAIRED OR REPLACED WITH A LOANER.

• 03/08/2023· ELECTRICAL SYSTEM

  The contact owns a 2011 Subaru Impreza. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 16V738000 (Electrical System). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 84,000.

• 03/08/2013· AIR BAGSCrash

  THE DRIVER WAS THE ONLY OCCUPANT IN MY VEHICLE. MY VEHICLE WAS TRAVELING STRAIGHT THROUGH A CONTROLLED INTERSECTION. A VEHICLE APPROACHING FROM THE OPPOSITE DIRECTION ATTEMPTED TO TURN LEFT DIRECTLY IN FRONT OF ME, CAUSING THE COLLISION. MY VEHICLE STRUCK THE OTHER VEHICLE AT ALMOST A PERFECT 90 DEGREE ANGLE, CAUSING EXTENSIVE DAMAGE TO THE FRONT OF MY VEHICLE, INCLUDING DESTROYING THE BUMPER/BUMPER COVER, FRONT GRILL, HEADLIGHTS, RADIATOR/AC CONDENSER, BOTH FRONT FENDERS, HOOD, ETC. DESPITE THE SEVERITY OF THE DAMAGE NO AIRBAGS DEPLOYED IN MY VEHICLE. THE ATTENDING POLICE OFFICER (WHO CITED THE OTHER DRIVER) AND THE TOW TRUCK DRIVER BOTH COMMENTED THAT THEY WERE EXTREMELY SURPRISED THAT THE BAG(S) DID NOT DEPLOY AND THAT IT WAS THEIR BELIEF THAT THE BAG(S) SHOULD HAVE DEPLOYED. *TR

• 03/06/2014· VISIBILITY/WIPER

  ADD OUR NAMES TO THE LIST OF SUBARU DRIVERS WHOSE DRIVER SIDE SUN VISOR BROKE AND NO LONGER STAYED IN PLACE. THE CONTROL ARM ON THE VISOR CRACKED, RESULTING IN THE VISOR HANGING DOWN DIRECTLY IN FRONT OF THE DRIVER AND IMPAIRING VISIBILITY. WE WERE REQUIRED TO REMOVE THE VISOR AND LACK THE USE OF A VISOR DURING GLARE CONDITIONS WHICH WAS ALSO A SAFETY ISSUE AS BOTH CONDITIONS IMPAIR THE DRIVER'S ABILITY TO SEE ONCOMING TRAFFIC, OBSTACLES IN THE ROAD, ETC. THIS SEEMS LIKE A SERIOUS DEFECT WHICH MANY OTHERS HAVE APPARENTLY HAD AN ISSUE WITH AS WELL, AND CLEARLY SHOULD BE THE SUBJECT OF A RECALL. WE WERE FORCED TO PURCHASE A NEW VISOR FROM THE DEALERSHIP FOR $100, AND I WOULD ECHO THE COMMENTS OF ANOTHER COMPLAINANT THAT THE DEALERSHIP HAVING PLENTY OF VISORS IN STOCK SUGGESTS THAT THIS IS A VERY COMMON ISSUE. *TR

• 03/02/2018· AIR BAGSCrash

  WEARING MY SEAT BELT, I WAS DRIVING UP A HILL GOING 50 MPH AND REAR ENDED AN SUV IN FRONT OF ME AND SIDE SWIPED ANOTHER CAR ON THE DRIVERS SIDE. BOTH FRONT TIRES BUSTED, HOOD SMASHED IN, BOTH HEAD LIGHT BROKEN OUT, WINDSHIELD WIPER FLUID CONTAINER COMPLETELY ON GROUND, MOTOR PUSHED BACK INTO THE TRANSMISSION, BENT FRAME, EVERYTHING UNDER THE HOOD OF MY CAR WAS PUSHED BACK, DOORS JAMMED SHUT AND NOT A SINGLE AIR BAG DEPLOYED. NO AIR BAGS DEPLOYED, NO POWDER CAME OUT, NOTHING. LUCKILY I WASN'T HURT BUT THE WAY MY CAR IS SMASHED I SHOULD OF BEEN BADLY INJURED OR DEAD.

• 02/28/2017· AIR BAGS

  "TAKATA RECALL" BEEN WAITING FOR PARTS. ON WAITING LIST 8 MOUTHS

• 02/09/2014· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  IN COLD WEATHER (APPROX. 10 DEGREES FAHRENHEIT OR BELOW) UPON STARTING THE VEHICLE A HIGH-PITCHED NOISE CAN BE HEARD AND THE TRACTION CONTROL WARNING LIGHT AND HILL-HOLD WARNING LIGHT AT TIMES SIMULTANEOUSLY ILLUMINATE. EACH TIME I HAVE CYCLED THE IGNITION OFF AND THEN STARTED THE VEHICLE AGAIN THE WARNING LIGHTS ARE NO LONGER ON. IN SUCH EXTREME TEMPERATURES THIS FORCES ME TO DECIDE BETWEEN CLEARING THE WARNING LIGHTS IN THIS MANNER AND HOPING THE VEHICLE WILL START AGAIN DUE TO THE STRAIN PLACED ON THE VEHICLE'S BATTERY IN SUCH CONDITIONS OR LEAVING THE WARNING LIGHTS ILLUMINATED KNOWING THAT I WILL HAVE LIMITED SAFETY ASSIST FROM THE AFFECTED SYSTEMS IN THESE EXTREME DRIVING CONDITIONS. IN EITHER CIRCUMSTANCE I AM FORCED TO MAKE AN UNFAVORABLE CHOICE. I HAVE CONTACTED SUBARU OF AMERICA TO DOCUMENT THIS CONCERN. *TR