2011 RAM 2500

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2018· UNKNOWN OR OTHER,SERVICE BRAKES

  INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'

• 12/30/2013· STEERINGCrash

  WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR

• 12/28/2016· ENGINE AND ENGINE COOLING,STRUCTURE

  TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/13/17 *BF *CN

• 12/27/2013· STEERING

  WHEN I BUY THE VEHICLE IT SHOW THAT WAS FIX, WHEN I BUY THE VEHICLE IT BROKE AGAIN FOR THE SECOND TIME WITH IN 4 MONTH OF THE BUY. NOW FOR THE 3RD TIME I GET A RECALL NOTIFICATION TO REPLACE IT AGAIN. MY COMPLAIN IS THAT I BEING DRIVING ALL THIS TIME THINKING THAT WAS FIX GOOD AND MY LIVE ITS BEING ON RISK BECAUSE IT SHOWS THAT IT NEVER WAS FIX PROPERLY. I BUY THIS VEHICLE BECAUSE MY JOB THE DEPENDS ON THIS TRUCK AND I CAN DRIVE SOMETHING THAT CAN KILL ME WITH OUT KNOWING IT. THANK YOU *TR

• 12/27/2011· STEERING,SUSPENSION

  HIT POTHOLE ON THE HIGHWAY AND TRUCK STARTED TO SHAKE VIOLENTLY. I WAS UNABLE TO STEER THE TRUCK. TRUCK WAS LITERALLY BOUNCING DOWN THE HIGHWAY UNTIL I SLOWED DOWN TO APROX. 30MPH. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE LAST WEEK. *TR IF THIS WERE TO HAPPEN ON A CURVE IN THE ROAD I WOULD BE DEAD.

• 12/26/2013· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE SHAKING CEASED ONCE THE CONTACT APPLIED THE BRAKES. THE FAILURE WAS RECURRING AND THE VEHICLE WAS CONSTANTLY TAKEN TO THE DEALER OVER A TWO YEAR SPAN. THE TECHNICIANS WERE NEVER ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT COULD NOT CONFIRM IF THE FAILURES WERE RELATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

• 12/24/2017· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WITH CODES P241A AND P2196. I HAVE REPLACED THE O2 SENSOR 3 TIMES WITHIN ONE YEAR. I HAVE BEEN TOLD THAT THIS IS A COMMON ISSUE AND HAVE BEEN TOLD THAT IT IS THE WRING HARNESS.

• 12/24/2014· STEERING

  2011 DODGE 2500 TRUCK CONSUMER COMPLAINS THAT VEHICLE HAS NOT BEEN REPAIRED BY DEALER DO TO RECALL *CN THE DEALER INFORMED THE CONSUMER, THEY RECEIVED THE PARTS. HOWEVER, THEY WERE FOUND TO BE UNACCEPTABLE BECAUSE THEY DID NOT FIT THE VEHICLE IN QUESTION. THE DEALER STATED NEW PARTS HAD BEEN ORDERED. THE DEALER INFORMED THE CONSUMER, HE WAS ON A VERY LONG LIST. *JB

• 12/24/2013· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED WHEN THE VEHICLE STOPPED MOVING THE TRANSMISSION LOCKED AND IT BEGAN TO IDLE EXCESSIVELY. THE VEHICLE MOVED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER CONFIRMED THAT THE TRANSMISSION CAUSED THE FAILURE TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.

• 12/19/2011· VISIBILITY

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW SHATTERED WHILE DRIVING 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,900. THE VIN WAS UNAVAILABLE.

• 12/16/2015· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE . THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

• 12/15/2015· ENGINE

  2011 RAM 2500 WITH 5.7 HEMI MOTOR EXHAUST MANIFOLD BOLTS BREAK ALLOWING EXHAUST MANIFOLDS TO BECOME LOSE FROM ENGINE, ALLOWING HOT EXHAUST FUMES TO ESCAPE EXHAUST SYSTEM AND ENTER PASSENGER COMPARTMENT, WHILE BEING DRIVEN, CAUSING POSSIBLE CARBON MONOXIDE INHALATION AND DEATH. THE EXHAUST MANIFOLD LEAK WILL ALSO CAUSE THE VERY REAL POTENTIAL OF A DEADLY FIRE IN ENGINE COMPARTMENT.

• 12/15/2015· ELECTRICAL SYSTEM

  TODAY I RECEIVED THE SECOND RECALL NOTICE P65/NHTSA 14V-635. THE PREVIOUS ONE I CALLED THE DEALER AND HE SAID ALL PARTS TO REPAIR ON BACKORDER, WILL CALL WHEN HAVE PART. THAT HAS BEEN MONTHS AGO. WHAT DO THEY EXPECT ME TO DO WITH ANOTHER NOTICE?

• 12/15/2015· ENGINE

  IGNITION KEY WHEN IS RUNNING IT FALL OUT OFF IGNITION HOLE, IS THIS SAFE?

• 12/15/2013· STEERING,SUSPENSION

  I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

• 12/14/2015· STEERING

  TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/14/16*LJ; UPDATED 05/10/18*JB *TR

• 12/11/2017· ENGINE

  EXHAUST TICK TICK NOISE. THE MANIFOLD AND THE BOLT HAST RUSTED OUT. I CAN BELIEVE THIS IS NOT A RECALL.

• 12/11/2011· STEERING,SUSPENSION

  WHILE TRAVELING AT SPEEDS GREATER THAN 45MPH THE VEHICLE STARTS TO SHAKE VIOLENTLY WHEN DRIVING OVER HIGHWAY EXPANSION JOINTS OR POTHOLES. THE VEHICLE IS COMPLETELY UNCONTROLLABLE AND THE ONLY RECOURSE IS LIGHT PRESSURE ON THE BRAKES UNTIL SPEED FALLS BELOW 25MPH. *TR

• 12/10/2013· STEERING,SUSPENSION

  WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

• 12/08/2016· SUSPENSION

  TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POP SOUND FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED PER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER THE MANUFACTURER'S (N49) RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 174,650.

• 12/08/2013· STEERING

  WHILE LEAVING CHURCH IN PARKING LOT TURNING LEFT BACKING UP HEARD LOUD CLUNK TRIED TO GO FORWARD TRUCK DID NOT WANT TO MOVE. GOT OUT AND LOOKED AND SAW TIE ROD HAD BROKEN. VEHICLE WAS IN DEALERSHIP MARCH 12 FOR TIE ROD RECALL 12600 MILES THEY SAID NO PROBLEMS WITH TIE ROD AND DID NOTHING WITH IT. OBVIOUSLY THERE IS A PROBLEM TIE RODS DO NOT WEAR OUT IN 27000 EASY MILES. *TR

• 12/06/2016· ENGINE

  DIESEL FUMES INVADE THE CAB OF THE TRUCK WHEN IT IS UNDERGOING THE "REGENERATION" PHASE OF ITS EMISSIONS CYCLE. WE ARE LITERALLY CHOKING AND HOLDING OUR BREATH WHEN THIS HAPPENS ON A DAILY BASIS. THE FUMES ARE MUCH WORSE IF WE HAVE THE HEATER OR AC WORKING AT THE TIME. IT HAPPENS WHEN WE ARE MOVING BUT IT IS MUCH MORE PRONOUNCED WHEN THE VEHICLE IS STATIONARY AT A STOP LIGHT OR WHEN PARKING. *TR

• 12/05/2017· FUEL/PROPULSION SYSTEM

  WHEN I STOP AT TRAFFIC LIGHT/STOP SIGN DIESEL FUMES COME THROUGH THE VENTS AND INTO THE CAB. FUMES ARE VERY STRONG. THIS ALL STARTED THE FIRST YEAR I OWNED THE TRUCK BACK IN 2011 (BOUGHT NEW). ONCE YOU TAKE OFF DOWN THE ROAD WITH WINDOWS OPEN FUMES CLEAR OUT BUT COME BACK WHEN YOU STOP.

• 12/03/2012· STEERING,SUSPENSION

  AT HIGHWAY SPEEDS OF 65-70 TRUCK STARTED TO SHAKE VERY BAD WERE I ALMOST LOST CONTROL SLOWED DOWN AND STOPPED CHECK ALL TIRE AND STARTED GOING AGAIN AND AS SOON AS I HIT 65MPH IT HAPPENED AGAIN TILL I SLOWED DOWN TO 30MPH I ONCE AGAIN STOPPED CHECK TIRES ALL GOOD THIS IS A COMMON THING WITH THE DODGE RAM FROM DOING A SEARCH OF THE INTERNET ON WHAT OTHER DODGE RAM OWNERS ARE CALLING THE DEATH WOBBLE AND TO THIS DATE DODGE SAYS NOTHING IS WRONG THIS PROBLEM NEEDS TO BE LOOKED IN TO AND EITHER MAKE DODGE DO A RECALL TO FIX THERE PROBLEM BEFORE SOMEONE GETS KILLED OR INJURED BECAUSE OF THIS. *TR

• 12/01/2016· SUSPENSION

  TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND BECAME VERY UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZATION BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

• 12/01/2014· STEERING

  HOSE (52122382AG) FAILED/SEPARATED CAUSING FAILURE OF PUMP (R8070907AC). THE INNER LINER OF THE HOSE WHEN INTO THE PUMP. I WAS ON A STEEP WINDY ROAD IN WV, I WAS LUCKY FOR LOW VEHICLE SPEED AND ASCENDING OF MOUNTAIN VERSUS DESCENDING OF MOUNTAIN. BARELY MISSED DITCH BY MANHANDLING THE STEERING TO A PULL OFF SITE. *JS

• 11/30/2015· STEERING

  I WAS DRIVING THE VEHICLE DOWN A HIGHWAY AT ROUGHLY 65MPH. EVERYTHING SEEMED TO BE FUNCTIONING PROPERLY AT THIS TIME. I SIGNALED TO MAKE A LEFT-HAND TURN ONTO A STREET AHEAD. I SLOWLY BRAKED TO ROUGHLY 10-15 MPH BEFORE BEGINNING TO TURN. WHEN I STARTED TO TURN, THE POWER-STEERING IN THE VEHICLE FAILED. IN OTHER WORDS, THE POWER-STEERING WAS WORKING FINE JUST BEFORE EXECUTING THE TURN, THEN FAILED WITHOUT WARNING JUST AS I STARTED TO TURN THE WHEEL AND WAS STILL IN MOTION.. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I WAS ABLE TO OVERPOWER THE FAILED POWER-STEERING COMPONENTS TO COMPLETE THE TURN AND GET OFF THE HIGHWAY SAFELY. HOWEVER, IF MY PHYSICALLY SMALLER WIFE HAD BEEN DRIVING, I AM NOT CONFIDENT THAT IT WOULD HAVE ENDED AS WELL. THERE WAS ONCOMING TRAFFIC ON THE OPPOSITE LANE TRAVELING AT 65MPH WHEN THE FAILURE OCCURRED. NO DASH LIGHTS, "CHECK ENGINE", ETC. APPEARED BEFORE OR AFTER THE OCCURRENCE. ONCE THE ENGINE IS IDLED UP, THE PROBLEM DISAPPEARS. IT'S ONLY WHEN THE ENGINE IS IDLED DOWN (LIKE WHEN YOU'RE SLOWING FOR A TURN), THAT THE POWER-STEERING WOULD FAIL UNEXPECTEDLY. I RESEARCHED THE PROBLEM ONLINE AND FOUND THIS TO BE CAUSED BY A "STICKING VALVE" IN THE HYDRO-BOOST SYSTEM. I CONTACTED A LOCAL DEALERSHIP SERVICE DEPT., AND WAS TOLD THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY AFTER 36K MILES (VEHICLE CURRENTLY HAS 48K MILES). THEY DO NOT SEEM TO BE CONCERNED ABOUT THE EVIDENT SAFETY ISSUE THIS POSES ON A FAIRLY NEW VEHICLE. I AM WRITING THIS COMPLAINT IN HOPES THAT THE NHTSA WILL INVESTIGATE THIS FURTHER BEFORE SOMEONE BECOMES INJURED. I UNDERSTAND THAT PARTS CAN SOMETIMES FAIL ON NEW VEHICLES, BUT WHEN THEY FAIL THIS EARLY WITHOUT WARNING AND AFFECT VITAL PARTS THAT CONTROL THE VEHICLE, SOMETHING SHOULD BE DONE.

• 11/30/2015· STEERING,WHEELS,FUEL/PROPULSION SYSTEM

  MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE PURCHASED IT USED. THE PROBLEM WITH THE TIE ROD, WHICH COULD CAUSE LOSS OF CONTROL AND A POSSIBLE CRASH IS NOT THE ONLY LIFE-THREATENING RECALL. THE RECALL WITH THE FUEL HEATER COULD POSSIBLY CAUSE A FIRE. WE HAVE, ON SEVERAL OCCASIONS, NOTICED SMOKE COMING OUT FROM UNDER THE HOOD WHILE REFUELING THE TRUCK, AS WELL AS A NOTICEABLE SHAKING AND VIBRATING IN THE FRONT OF THE TRUCK WHILE IN OPERATION. FCA US, LLC IS ATTEMPTING TO CIRCUMVENT THE "CONSENT ORDER" AGREED TO BY THEM WITH NHTSA. THEY HAVE AGREED TO REPURCHASE THESE DEFECTIVE VEHICLES FOR THE PURCHASE PRICE PAID BY THE "ORIGINAL" PURCHASER, MINUS A REASONABLE AMOUNT FOR DEPRECIATION, PLUS 10%! IT APPEARS THAT FCA IS MAKING THEIR OWN RULES TO REPURCHASE BY "LOW-BALLING" THE REPURCHASE PRICE! WHAT THEY ARE ATTEMPTING TO DO IS CALLED FRAUD! IT WOULD APPEAR THAT NHTSA IS ALLOWING IT! SHOULD A CRASH OR FIRE HAPPEN WHILE FCA DRAGS ITS FEET ON THE REPURCHASE OF THIS TRUCK, SOMEONE WILL BE HELD ACCOUNTABLE BY LAW!

• 11/28/2012· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH THE HEADLIGHTS WERE ACTIVATED AND THE ILLUMINATION WAS EXTREMELY DIM. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES FOR THE SIMILAR DEFECT. THE CONTACT REPLACED BOTH HEADLIGHT BULBS WITH AN AFTER MARKET BULBS AND THE BRIGHTNESS IMPROVED; HOWEVER INADEQUATE FOR NIGHT DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. UPDATED 12/28/12 *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/03/13

• 11/27/2012· SUSPENSION

  I WAS DRIVING MY TRUCK ON THE INTERSTATE AT ABOUT 65 MPH AND HIT A BUMP IN THE ROAD. MY TRUCK WENT ALL OVER THE INTERSTATE ALMOST THROWING ME INTO THE DITCH. I THOUGHT I HAD A FLAT TIRE BUT I DIDN'T. I CONTINUED DOWN THE INTERSTATE AND NOTHING HAPPENED. A WEEK LATER IT HAPPENED AGAIN ON THE INTERSTATE. I WAS TOLD BY A TRUCK COMPANY THAT I WAS EXPERIENCING THE DEATH WOBBLE. I CALLED THE DODGE DEALERSHIP AND THEY SAID THEY KNEW NOTHING ABOUT THE DEATH WOBBLE. I CANT DRIVE MY NEW TRUCK ON THE INTERSTATE FEARING FOR MY SAFETY AND OTHERS I MAY HURT. *TR

• 11/20/2014· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

• 11/19/2013· STEERING

  LEFT TIE ROD BROKE WHILE REVERSING. NEW TIE ROD REPLACED BY DEALERSHIP. THIS DESPITE RECALL PREVIOUSLY BEING PERFORMED AND ORIGINAL TIE ROD FOUND TO BE "WITHIN SPECS." *TR

• 11/15/2019· POWER TRAIN,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE TURNED OFF AND RESTARTED INDEPENDENTLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *DT*JB

• 11/12/2024· STEERING

  The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.

• 11/12/2015· ENGINEFire

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED 10 DAYS AND 75 MILES LATER. BLUE SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO EXTENUATOR FAILED AND THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED 01/21/16*LJ *CN

• 11/10/2014· STEERING

  AFTER BEING NOTIFIED IN DECEMBER ABOUT RECALL N49 / NHTSA 13V-529, I HAVE REQUESTED THE REPAIR AT TWO DIFFERENT RAM SERVICE CENTERS IN MY AREA. IN THE MONTHS THAT HAVE FOLLOWED I HAVE CONTINUALLY HEARD THAT THE PART IS NOT AVAILABLE, AND THAT AT BEST THE DEALERSHIP MAY RECEIVE 'TWO REPLACEMENT PARTS A WEEK', REPEATEDLY BEING TOLD I AM 'NEAR THE BOTTOM OF LIST.' IT IS WITH IRONY THAT WHEN I CHECK THE RECALL STATUS ON THE MOPAR OWNERS WEBSITE THAT IT INDICATES THE RECALL AS INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE. RAM DOES NOT SEEM TO WANT TO ADDRESS THIS ISSUE IN A TIMELY MANNER. *TR

• 11/09/2011· SEATS

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DESIGN OF THE FRONT DRIVER AND PASSENGER SIDE HEAD RESTS COULD POTENTIALLY BREAK HER NECK IF REAR ENDED BY ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS WAITING A CALL BACK FROM A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 300.

• 11/06/2012· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES LOCKED UP AND CAUSED THE VEHICLE TO STOP INSTANTLY. THE VEHICLE WAS RESTARTED BUT HE WAS HAVING DIFFICULTY DRIVING IT TO HIS HOUSE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

• 11/04/2014· STEERING

  TOTAL LOSS OF POWER STEERING DUE TO PLASTIC LINER INSTALLED IN P/S PRESSURE HOSE BECOMING DISLODGED AND WORKING ITS WAY INTO THE RACK/PINION STEERING GEAR CAUSING BLOCKAGE OF FLUID FLOW- REPLACEMENT OF PUMP, RACK/PINION AND PRESSURE HOSE NEEDED TO CORRECT DEFECT. *TR

• 11/03/2017· ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

  I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .

• 11/02/2022· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

• 10/30/2017· STEERING,SUSPENSION

  DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

• 10/26/2013· STEERING,SUSPENSION

  WHILE DRIVING MY 2011 DODGE RAM ON THE FREEWAY, THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE HOOD LATCH POPPED, AND FORCED ME TO THE SIDE OF THE ROAD. TOWED TO DEALER NOTHING FOUND WRONG CONTINUED THIS 10 TO 15 TIMES UNTIL IT TOOK ME ACROSS TWO LANES OF TRAFFIC TO THE CENTER MEDIAN ON THE INTERSTATE AT 70 MPH.THE STEERING ARM AND DAMPENER WAS REPLACED. CONTINUED THE SAME PROBLEM 3 MORE TIMES AND 3 SEPARATE DEALERS HAVE LOOKED AT VEHICLE AND MADE REPAIRS. I HAVE 15,000 MILES ON VEHICLE AND CONTINUE TO HAVE SAME ISSUES AND DODGE WILL NOT MAKE IT RIGHT. I HAVE A 50,000 DOLLAR DEATH TRAP THAT I AM EXPECTED TO DRIVE OR TRADE TO AN UNEXPECTED FAMILY! *TR

• 10/16/2015· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE REVERSING AT 2 MPH, THE FRONT PASSENGER SIDE TIE ROD FRACTURED AND PUNCTURED THE RIM AND TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIE ROD, TIRE AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.

• 10/12/2013· STEERING

  WHILE BACKING A TRAILER INTO MY DRIVEWAY. THE DRIVERS SIDE TIE ROD BROKE OFF. I CONTACTED THE DEALER AND THEY STATED THAT MY TRUCK WAS NOT COVERED UNDER THE L16 SAFETY RECALL. STRANGE THAT MY TRUCKS VIN DOES NOT FIT INTO THE RECALL BUT IT BROKE JUST LIKE THE TRUCKS THAT ARE COVERED IN THE RECALL HAVE BROKEN. I HAVE THE BROKEN TIE ROD IF YOU WANT IT. *TR

• 10/07/2015· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.

• 09/30/2014· STEERING

  WHAT IS A REASONABLE TIME FOR A MANUFACTURER TO COMPLETE A SAFETY RECALL. I RECEIVED THE N49 / NHTSA 13V-529 RECALL IN DECEMBER OF 2013, CALLED JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH. AT TIME OF APPOINTMENT I WAS TOLD NO PARTS WERE AVAILABLE. UPDATE ON SEPT 30TH 2014, I AM CURRENTLY NUMBER 92 ON THE LIST TO GET THE RECALL PARTS. THEY SAY THEY CAN GET 4-6 PARTS A WEEK, WHICH MEANS MY PARTS WON'T BE AVAILABLE FOR MORE THAN 4 MONTHS. IF THIS IS TRULY AN 'IMPORTANT' SAFETY RECALL IT SHOULD NOT TAKE MORE THAN A YEAR TO GET THE PARTS REPLACED. *TR

• 09/30/2014· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING). THE CONTACT STATED THAT THE PART THAT NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 09/29/2015· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE RIGHT INTO A DITCH AS THE STEERING WHEEL BECAME EXTREMELY LOOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE TIE ROD BALL STUDS DETACHED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIE ROD, RIM AND FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

• 09/23/2014· STEERING

  TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS NEEDED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL, BUT THE DEALER STATED THAT THE PARTS WERE DEFECTIVE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE RECALL PART. THE DEALER STATED THAT THE PARTS WERE LIMITED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.