Safety ratings
2011 Porsche Cayenne S Hybrid SUV AWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (3)
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 22V656000 · 30/08/2022
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Fix: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
- EXTERIOR LIGHTING:HEADLIGHTSCampaign 12V065000 · 21/02/2012
PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Risk: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Fix: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
- ENGINE AND ENGINE COOLING:ENGINE:GASOLINECampaign 15V016000 · 20/01/2015
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2012 Cayenne S Hybrid, and 2012 Panamera S Hybrid vehicles manufactured April 26, 2011, to August 2, 2012. The fuel injection system may leak.
Risk: A fuel leak in the presence of an ignition source increasea the risk of a fire.
Fix: Porsche will notify owners, and dealers will replace the fuel rails, free of charge. The recall began on April 17, 2015. Owners may contact Porsche customer service at 1-800-767-7243.
Owner complaints
Most-reported areas
- ENGINE24
- POWER TRAIN16
- UNKNOWN OR OTHER7
- SERVICE BRAKES3
- AIR BAGS3
- ELECTRICAL SYSTEM3
- VEHICLE SPEED CONTROL2
- ENGINE AND ENGINE COOLING2
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/30/2024· FORWARD COLLISION AVOIDANCE
AT HIGHWAY SPEEDS, RANDOMLY A SERIOUS UNSAFE TO OPERATE 'SERVICE NECESSARY' WARNING APPEARS ON THE INSTRUMENT PANEL AND THE CRUISE CONTROL MALFUNCTIONS; ABRUPTLY SHUTTING OFF. WITH THE SERVICE NECESSARY WARNING INDICATED, THE VEHICLE IS UNSAFE TO OPERATE. THIS UNSAFE VEHICLE IS NOT DRIVE-ABLE WITH CRUISE CONTROL. ERROR WILL GO AWAY ON ITS OWN. THIS BREAKDOWN APPEARS TO BE KNOWN TO PORSCHE BASED ON WHAT I HAVE SEEN ON INTERNET COMMUNITY SITES
- 12/27/2020· ENGINE
INTAKE CAMSHAFTS ADJUSTER BOLTS BROKE WHILE IN MOTION ON CITY STREET C@P CASE WITH PORSCHE # 0005611574 MANUFACTURER CAMPAIGN NUMBER : AH08
- 12/26/2017· ENGINE
ENGINE STALLED WHILE DRIVING. CAR TAKEN TO PORSCHE DEALERSHIP WHERE THEY DETERMINED THE CAMSHAFT CONTROLLER NEEDED TO BE REPLACED AS IT WAS BROKEN. PAID $4000 IN REPAIRS IN 2016. PORSCHE HAS SINCE ISSUED A RECALL FOR THIS ISSUE, HOWEVER THEY WILL NOT REIMBURSE FOR THE PREVIOUS REPAIRS AS THEY NOTED. NO RESPONSE ON TIMING.
- 12/19/2017· STEERING,SERVICE BRAKES,ENGINE
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SILVER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING 40 MPH, THE THROTTLE CONTROL FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO PORSCHE OF SILVER SPRING WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT CONTROLLERS FAILED AS DESCRIBED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 90,000. PARTS DISTRIBUTION DISCONNECT.
- 11/28/2016· ENGINE
CAMSHAFT ADJUSTER BOLTS SNAPPED WHILE IN OPERATING MODE.BEING MADE OF ALUMINUM NOT STEEL AS IN PREVIOUS YEARS CAUSED THE ENGINE TO STOP OPERATING. PORSCHE USA REFUSED TO COOPERATE CITING AN OUT OF WARRANTY REASON.VEHICLE ONLU HAD 84000 MILES WHEN THIS FACTORY DEFECT HAS EFFECTED THE ENGINE.
- 11/26/2024· AIR BAGS,UNKNOWN OR OTHER
Porsche dash material is separating from the substrate of the structure. This material is directly between the airbag and the now loose material on the surface of the dash (leather). Porsche will not repair this and recommends a replacement at an estimated $10,000 USD. There is a significant risk to safety as the now loose upper material will interfere with the deployment of the airbag on the passenger side, adding potential harm and injury to a passenger inside the vehicle.
- 11/26/2024· AIR BAGS,UNKNOWN OR OTHER
The original Porsche leather upper dashboard has shrunk, causing exposed staples, and rippling of the leather , including rippling and bunching of the leather that is covering the passenger dash airbag assembly. I have been informed that in the event of an accident causing airbags to deploy, the passenger airbag would likely not deploy correctly, and further injury could also occur because of exposed staples and hardware that should not be exposed. My Porsche dealer and independent dealer have both advised replacement of dash (for a very large sum of money). I have also taken the vehicle to multiple upholstery shops and all have declined to fix the problem solely due to the airbag risk/liability. This is very common issue for late model porsche full leather option dashes, and specifically Cayenne models seem to be heavily affected. At this point, I am worried about the safety of my vehicle, and continue usage, and the dealer price to fix out of pocket is prohibitive (the part itself from the porsche dealer is >$6000, not including significant labor charges to remove and replace the full dash). Cayenne owners have been quoted over $10,000 to fix the issue from dealers. Thank you for your time
- 11/19/2024· AIR BAGS,UNKNOWN OR OTHER
The leather on my Porsche Cayenne dashboard has shrunk and is pulling away from the front of the dashboard. My mechanic tells me that this is a possible safety issue because if the vehicle is in an accident, the front passenger airbag may not deploy correctly and recommends replacing (expensive). In checking various Porsche online forums, this appears to be a common issue among owners with the more expensive leather dashboards.
- 11/08/2018· POWER TRAIN
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE STARTED TO JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
- 10/24/2016· ENGINE
FAULTY CAMSHAFT BOLTS IN EARLY V8'S OF THIS GENERATION (2011 MODELS) RESULTING IN LOSS OF ENGINE POWER, AND SOMETIMES BRAKES. VEHICLE BROKE DOWN IN THE MIDDLE OF A BUSY ROAD, LUCKILY WAS NOT AT HIGHWAY SPEED OR IT COULD HAVE BEEN VERY DANGEROUS.
- 10/11/2019· POWER TRAIN
TRANSFER CASE HAS FAILED, JERKING AND INTERRUPTION OF ACCELERATIONS. ALMOST CAUSED A WRECK. VERY WELL KNOWN PROBLEM AND THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA COMPLAINT LOG SYSTEM AS WELL AS DOCUMENTED ONLINE. I CALLED PORSCHE AND THEY DENIED KNOWING ABOUT ANY PROBLEM WITH IT BUT YOU CAN CALL THE SERVICE DEPARTMENTS AT ANY PORSCHE DEALER AND THEY IMMEDIATELY KNOW ABOUT THE PROBLEM. I CALLED TWO AND THEY KNOW OF IT AS A COMMON PROBLEM. EXTREMELY EXPENSIVE TO CORRECT ($5,000).
- 09/18/2011· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
THE FACTORY PROGRAMMING OF THE COMPUTER AND SPEED CONTROL IS INCORRECT. PORSCHE STATES THAT THE VEHICLE IS OPERATING WITHIN CHARACTERISTICS AND SPECIFICATIONS [AND ACCORDING TO US LAW A VARIANCE OF UP TO 18% IS ALLOWED IN THE SPEEDOMETER.] HOWEVER, PORSCHE HAS TAKEN THE US LAW TO MEAN THAT IT IS ALLOWED TO INTENTIONALLY PROGRAM ITS COMPUTERS TO THE SAME SPECIFICATIONS AS ANALOG GAUGES. PORSCHE CANNOT DEMONSTRATE THAT THE INACCURACY IN THE SPEEDOMETER IS NOT EFFECTING THE HYBRID OPERATIONS OF THE VEHICLE. THE INACCURATE SPEED READING MAY ALSO CREATE INACCURATE ODOMETER READINGS. IN ADDITION THE VEHICLE HAS PROBLEMS WITH HARD BRAKING WHICH IS ESPECIALLY PRONOUNCED WHEN THE VEHICLE IS UNDER CRUISE CONTROL. AND IN CERTAIN INSTANCES THERE IS LAG ON ACCELERATION. PORSCHE HAS REFUSED TO REPROGRAM THE SPEEDOMETER CONTROLS TO ACTUAL SPEED. GIVEN THAT THE ONLY PROBLEMS ON THE VEHICLE ARE RELATED TO THE SPEED OF THE VEHICLE, IT SEEMS THAT PORSCHE SHOULD BE CAPABLE OF PROVIDING A SOLUTION BY REPROGRAMMING THE ONBOARD COMPUTERS. *TT
- 09/08/2015· ENGINE
WHILE DRIVING ON THE ROAD IN A REMOTE NATIONAL PARK, THE TUBING THAT RETURNS COOLANT TO THE ENGINE BLOCK FROM THE RADIATOR ON MY 2011 PORSCHE CAYENNE S COMPLETELY BLEW APART. THIS ALUMINUM TO ALUMINUM TUBING CONNECTION APPEARS TO HAVE BEEN HELD TOGETHER EXCLUSIVELY BY A THIN, INCOMPLETE RING OF EPOXY GLUE. THIS IS GROSSLY SUBSTANDARD ENGINEERING FOR ANY SUCH VITAL CONNECTION WITHIN THE ENGINE. PORSCHE HAS NEGLECTED TO REPAIR THIS KNOWN ISSUE IN MODEL YEARS SUCH AS MINE, BUT HAS CHANGED ITS DESIGN IN THE SUBSEQUENT MODEL YEARS (LIKELY BECAUSE THEY REALIZED THIS WAS DANGEROUS AND SUBSTANDARD ENGINEERING). THEY HAVE NOT SENT OUT ANY BULLETIN OR RECALL TO ADVISE DRIVERS OF THIS DEFECTIVE CONSTRUCTION OR PREEMPTIVELY REPAIR IT. I WAS LEFT STRANDED IN A DESERT WHERE I HAD TO WALK FOR HOURS TO GET HELP AND HAD TO HAVE $1000 TOW TO THE NEAREST CITY, ALL BECAUSE OF THIS DANGEROUS DESIGN AND CONSTRUCTION OF WHICH PORSCHE IS ALREADY AWARE.
- 09/02/2011· ENGINE AND ENGINE COOLING,POWER TRAIN
WHEN ROLLING SLOWLY (<15MPH) 1-2 SECOND STALL/BOG AFTER PRESSING ACCELERATOR BEFORE CAR ACCELERATES, CREATING A MAJOR SAFETY ISSUE ESP WHEN MERGING WITH TRAFFIC, CHANGING LANES, ETC. *TR PORSCHE NORTH AMERICA DENIES THIS IS A PROBLEM AFTER INSPECTION AND SAYS ITS "PERFORMING TO SPECIFICATION". SEPARATELY, SEVERAL PORSCHE DEALERS HAVE VERBALLY ACKNOLWEDGED AND/OR CONFIRMED THIS ISSUE AND CALL IT A "FIRST YEAR" HYBRID MODEL PROBLEM.
- 08/30/2013· ENGINE
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, THE ENGINE AND STABILITY WARNING LIGHTS ILLUMINATED AS THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE DEALER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THEY HAD NO AVAILABILITY TO REPAIR THE VEHICLE. THE FAILURE CEASED FOUR DAYS LATER BUT SOON RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/13*LJ THE CONSUMER STATED PORSCHE IS MAKING THE NECESSARY REPAIRS. UPDATE 09/18/13
- 08/19/2016· ENGINE
THE CAR STOPPED WHILE BEING DRIVEN IN TRAFFIC ON A BUSY SUBURBAN ROAD. THE CAR WOULD NOT RESTART. RIGHT BEFORE THE CAR SUDDENLY STOPPED THE PSM LIGHT CAME ON. THIS WAS THE ONLY THING THAT OCCURRED PRIOR TO THE SUDDEN STOP. THE CAR WAS PUSHED OUT OF THE ROAD AND FLAT BEDDED TO PAUL MILLER PORSCHE IN PARSIPPANY, N.J. THE SERVICE TECHNICIAN(S) FOUND THAT AT LEAST ONE ALUMINUM BOLT FROM THE CAM SHAFT ADJUSTER HAD SHEARED OFF AND FELL THROUGH THE ENGINE CAUSING COMPLETE ENGINE FAILURE. THE ONLY WAY TO REPAIR THE CAR WAS TO REPLACE THE ENGINE. THE CAR WAS PURCHASE BRAND NEW ON JUNE 15, 2011. THE CAR HAD BEEN SPECIAL ORDERED SEVERAL MONTHS PRIOR TO THE DELIVERY DATE. AFTER THIS INCIDENT, I RESEARCHED THIS ISSUE. IT APPEARS THAT PORSCHE CAYENNES AND PANAMERAS MANUFACTURED DURING THE SAME TIME PERIOD OUR CAR WAS MADE WERE RECALLED IN CHINA FOR THIS EXACT SAME ISSUE-ALUMINUM CAMSHAFT ADJUSTER BOLTS SHEARING OFF INTO THE ENGINE AND CAUSING TOTAL ENGINE FAILURE. THIS CAR WAS OUT OF THE PORSCHE 4 YEAR/50K WARRANTY PERIOD. I NOTIFIED PORSCHE NORTH AMERICA OF THIS INCIDENT AND THEY REFUSED TO REPLACE THE ENGINE. THE CAR WAS COVERED UNDER OUR GEICO MECHANICAL BREAKDOWN INSURANCE. GEICO SENT OUT INSPECTORS TO EXAMINE THE CAR AND DEEMED IT A TOTAL LOSS. WE SURRENDERED THE CAR TO GEICO AND WERE PAID WHAT THEY DEEMED THE CAR WAS WORTH. THE LAST TIME WE SAW THE CAR WAS AT PAUL MILLER PORSCHE IN PARSIPANNY, N.J. ON JULY 26TH WHEN WE EMPTIED IT OF OUR PERSONAL BELONGINGS. LUCKILY NO ONE WAS HURT IN THIS INCIDENT. OBVIOUSLY A CAR SUDDENLY STOPPING WHILE BEING DRIVEN IS HUGE DANGER. HAD THIS OCCURRED ON A HIGHWAY OR IN FASTER TRAFFIC THE RESULTS COULD HAVE BEEN CATASTROPHIC.
- 08/13/2020· ENGINE
ENGINE STOPPED WORKING.
- 08/09/2016· ENGINE
THERE HAVE BEEN INCREASING REPORTS OF VARIOCAM CAMSHAFT DRIVE BOLT FAILURES ON THE 2011 PORSCHE CAYENNE V8 ENGINES. WHEN THESE BOLTS FAIL, ENGINE DAMAGE OCCURS, AND THE ENGINE TYPICALLY STOPS RUNNING. IN THE CASE OF THE TURBO MODEL - THIS CAN ALSO RESULT IN THE LOSS OF BRAKING ABILITY SINCE THE BRAKES ARE POWERED OFF A CAMSHAFT. THERE IS ALSO A LOSS OF POWER STEERING - MEANING YOU HAVE A 4,500LB VEHICLE WITHOUT BRAKES OR STEERING. PORSCHE HAD A LIMITED "WORKSHOP CAMPAIGN" FOR THESE VEHICLES THAT ADDRESSED A CERTAIN RANGE OF VIN# IN THE USA. IT IS WC-22 (I'M ATTACHING A PDF OF IT.) THE FAILURES ARE NOW BEING REPORTED WITH INCREASING FREQUENCY IN VIN#'S NOT COVERED BY THIS WORKSHOP CAMPAIGN. THE CAMPAIGN INVOLVES REPLACING THE VARIOCAM ASSEMBLY WITH ONE ASSEMBLED WITH STEEL BOLTS RATHER THAN ALUMINUM BOLTS. EARLIER VERSIONS OF THIS ASSEMBLY ALSO USED STEEL BOLTS, AND THE FAILURES APPEAR LIMITED TO ONES WHERE THE ALUMINUM BOLTS WERE USED. THE MOST COMPLETE DISCUSSION ON THIS CAN BE FOUND AT: HTTP://WWW.6SPEEDONLINE.COM/FORUMS/CAYENNE/319690-SNAPPED-CAMSHAFT-ADJUSTER-BOLT-ENGINE-BRAKE-HYDRAULICS-FAILURE.HTML THERE ARE OTHER WEBSITES AND DISCUSSIONS ON THE SAME FAILURE. HERE IS AN ARTICLE ON THE RECALL PORSCHE DID IN CHINA FOR THE SAME PROBLEM: HTTP://EUROPE.AUTONEWS.COM/ARTICLE/20150209/ANE/150209861/PORSCHE-WILL-RECALL-SOME-PANAMERA-CAYENNE-MODELS-IN-CHINA MINE HAS NOT FAILED YET - BUT IT APPEARS TO BE JUST A MATTER OF TIME, MINE HAS THE ALUMINUM BOLTS IN THE ASSEMBLY. I WOULD ASK THAT PORSCHE EXTEND THE WORKSHOP CAMPAIGN TO ALL THE VEHICLES WITH THE ALUMINUM BOLTS USED IN THE VARIOCAM ASSEMBLY. THE FAILURE OF BOTH BRAKES AND STEERING THAT OCCURS WHEN THESE BOLTS FAIL IS AN OBVIOUS SAFETY ISSUE WITH THESE VEHICLES. IT MAKES ME HESITANT TO DRIVE THE VEHICLE. I'VE ASKED THE LOCAL DEALER ABOUT IT, AND THEY CLAIM MY VEHICLE IS NOT EFFECTED.
- 08/04/2015· ENGINE
ON FREEWAY 65-70 MPH WHEN PSM FAILURE LIGHT CAME ON AND LOS OF POWER JUST MADE OFF FREE WITH CHUGGING AND TO A STOP . TOWED TO DEALER ON A SUNDAY 8/2/15 MONDAY CALL ALUMINUM BOLTS IN VALVE ADJUSTERS ? CAN DAMAGE OR DID THE ENGINE . NO RECALLS ON THEM AND IS A KNOWN PROBLEM .
- 07/28/2017· ENGINE
THE BOLTS ON THE CAMSHAFT CONTROLLER BROKE INSIDE OF MY ENGINE. WHEN THIS HAPPENED, I WAS DRIVING SOUTHBOUND ON THE 405 FREEWAY IN LOS ANGELES, CA. THE CAR VIOLENTLY JERKED AND THEN STALLED ON THE FREEWAY. THIS ALMOST CAUSED A MAJOR ACCIDENT, BUT THANKFULLY EVERYONE WAS ABLE TO AVOID MY CAR. I'VE BEEN TOLD BY A FEW REPAIR SHOPS THAT THE DAMAGE DONE BY THE LOOSE BOLTS LIKELY DAMAGED THE ENGINES INTERNAL COMPONENTS AND I WILL LIKELY BE NEEDING A NEW ENGINE OR AN OVERHAUL OF THE EXISTING ENGINE.
- 07/27/2019· SERVICE BRAKES
I CAME TO A COMPLETE STOP ON A CITY STREET. I LET MY FOOT OFF THE BRAKE, THEN APPLIED MY FOOT BACK ON THE BRAKE AND THE BRAKE PAD WOULDN'T GO DOWN, IT WAS HARD.
- 07/21/2011· VISIBILITY
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE S. THE CONTACT STATED THAT AN EXTREME GLARE WAS REFLECTING FROM THE DASHBOARD ONTO THE WINDSHIELD, OBSTRUCTING HIS VISION. THE DEALER OFFERED TO PLACE A BLANKET OVER THE DASHBOARD AND ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1,000.
- 07/12/2017· ENGINE
THE SCREWS HOLDING MY CAMSHAFT ACTUATOR FAILED AND I EXPERIENCED IMMEDIATE ENGINE LOSE AS WELL AS BRAKING LOSE DUE TO NO VACUUM. AT THE TIME OF MY ENGINE FAILURE IT WAS A KNOWN ISSUE FOR PORSCHE (SEE WC-22) WHEREAS THEY DID NOT MAKE PUBLIC AWARE OR PROACTIVELY FIX THE ISSUE. THIS ENDED UP COSTING ME APPROXIMATELY $7500 OUT OF POCKET (IN ADDITION TO SEVERAL EMOTIONAL DAMAGE DUE TO FINANCIAL CONSTRAINTS AND THE IMMEDIATE DANGER WHEN THE ENGINE FAILED AT HIGHWAY SPEED IN THE FAR LEFT LANE). PORSCHE HAS SUBSEQUENTLY ISSUED A RECALL (RECALL AH-08 AND NHTSA CAMPAIGN 17V368000) BUT HAD NOT CONTACTED AFFECTED OWNERS YET. I'D LIKE A FULL REFUND OF MY EXPENSES PLUS INTEREST. I ALSO FEEL THEY SHOULD BE FINED OR PAY IMPACTED OWNERS LIKE MYSELF A PENALTY DUE TO THEIR IMPROPER MISHANDLING.
- 07/10/2017· POWER TRAIN
TRANSFER CASE WENT BAD AT 64K MILES. THREE TSB'S ON TRANSFER CASE PROBLEMS INCLUDING THE VERY ISSUE MY CAR HAS.
- 07/01/2020· ENGINE
THE ALUMINUM BOLTS ON THE TIMING COVER ARE BROKEN CAUSING AN OIL LEAK. IF THE ALL BOLTS ARE MADE OF ALUMINUM THEN WHAT ABOUT THE TRANSFER CASE? I'VE HEARD ABOUT NEAR ACCIDENTS BECAUSE OF BOLTS BREAKING EITHER BECAUSE OF THE MATERIAL DIFFERENCE BETWEEN THE BOLTS AND THE MAGNESIUM IN THE MOTOR. IT HAS OCCURRED ON OTHER MODELS OF PORSCHES. PORSCHE SHOULD RECALL AND FIX THE ALUMINUM BOLTS ON ALL PARTS.
- 06/23/2017· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE
VERY SCARY AND DANGEROUS EXPERIENCE ENGINE STALLED AFTER FILLING UP WITH GAS. THE VEHICLE REQUIRED TWO OR THREE ATTEMPTS TO START. I EXITED THE GAS STATION ONTO THE RAMP FOR THE INTERSTATE. THE CAR SUDDENLY LOCKED UP LESS THAN A MILE DOWN THE INTERSTATE WHILE DRIVING 70, MPH. THERE WAS NO POWER BRAKING OR POWER STEERING AT ALL. FORTUNATELY, I REMAINED IN THE FAR RIGHT LANE AND MOMENTUM CARRIED THE VEHICLE OFF THE NEXT EXIT RAMP BEFORE VEHICLE COMPLETELY SHUT OFF. I HAVE HAD A HOST OF OTHER ISSUES INCLUDING PSM FAILURES, START/STOP MODE DEACTIVATED ERRORS, IGNITION PROBLEMS, BRAKING ISSUES, UNNECESSARY REPAIRS, TIME/ENERGY, MISSED WORK, RENTAL CARS, MISDIAGNOSES, ETC. I AM CERTAIN THE SYMPTOMS ARE CONSISTENT WITH CAMSHAFT DEFECT AFFECTING MANY OTHER CAYENNE S, TURBO, AND PANAMERA S OWNERS PER SEVERAL INTERNET FORUM DISCUSSIONS. THIS IS REALLY DANGEROUS. I AM DISAPPOINTMENT EARLIER NOTIFICATIONS WERE NOT ISSUED AND I HOPE THIS MATTER IS ADDRESSED BEFORE SOMEONE DIES.
- 06/20/2017· POWER TRAIN
THE TRANSFER CASE CLUNKS AND GRINDS WHEN DRIVING TURNING AND IN REVERSE WITH ONLY 60,000 MILES ON THE CAR AND THE DEALER SAID IT NEEDS TO BE REPLACED, FROM WHAT I HAVE READ THIS IS A WIDE SPREAD PROBLEM
- 06/17/2015· UNKNOWN OR OTHER
TRANSFER CASE ISSUE IS RESULTING IN A JERKY VEHICLE. THIS IS PART OF THE TRANSMISSION SYSTEM AND OVER TIME WILL CAUSE WEAR IN FRONT AND REAR DIFFERENTIALS OF AN AWD VEHICLE.
- 06/15/2017· ENGINE
WHILE DRIVING THIS CAR ALL OF SUDDEN CHECK ENGINE LIGHT CAME ON AND ENGINE STARTED MAKING LOUD NOISES. CAR IS SHOWING VARIOUS FAULT CODES AND BRAKES STOPPED WORKING WHICH COUOLD HAVE CREATED MAJOR RISK TO DRIVER AND OTHER PEDENSTRIAN AND VEHICLES ON THE ROAD. ENGINE IS SHOWING VARIOUS MIS FIRE CODES AND CAME SHAFT RELATED CODES. IT IS TOO RISKY TO DRIVE THIS VEHICLE ON THE ROAD. VEHICLE HAS BEEN REGULARLY MAINTAINED BY PORSCHE DEALER AND IS UP TO DATE WITH ALL REQUIRED MAINTENANNCE. THIS IS VERY DANGEROUS PROBLEM AND MUST BE ATTENDED IMMEDIATELY AND DRIVERS OF THIS CAR NOTIFIED ASAP TO AVAOID ANY FATALITIES AND PROPERTY DAMAGE.
- 06/10/2020· POWER TRAIN
VERY DANGEROUS SITUATION WITH MY 2011 CAYENNE S -- JUST REPLACED TRANSFER CASE IN JULY 2017 (LESS THAN 3 YEARS AGO) DUE TO UNEXPECTED PAUSING/HESITATING WHEN ACCELERATING, AND NOW THE EXACT SAME PROBLEM OCCURRED AGAIN!!! SEARCHED ONLINE AND READ SIMILAR COMMENTS MADE BY OTHERS WITH THE SAME PROBLEM. PORSCHE HAS TO RECALL AND FIX THIS -- IT'S VERY DANGEROUS AND COULD BE LIFE-THREATENING. *TR
- 05/18/2011· ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
VEHICLE FAILS TO ACCELERATE FROM A STOP INTERMITTENTLY. VEHICLE HESITATES/ BOGS DOWN FOR 5 TO 8 SECONDS BEFORE ACCELERATING REGARDLESS OF THE THROTTLE POSITION. THIS INTERMITTENT FAILURE HAS NOT BEEN IDENTIFIED OR REPLICATED BY THE DEALER NOR REPAIRED. IT IS A CRITICAL SAFETY ISSUE SINCE IT IMPAIRS THE DRIVERS ABILITY TO ENTER FLOWING TRAFFIC SAFELY. THE FAULT HAS OCCURRED 9 TIMES ALREADY.
- 05/17/2023· EXTERIOR LIGHTING
2011 Porsche Cayenne S Model- Consumer is writing in reference to Porsche Recall ANB4. Requesting investigation into the rubber sealer replacements and ordering the Porsche Cars North America to redo the recall for all subjected vehicles after providing enough headlight rubber sealers to dealerships. Recall letter & pictures attached.
- 05/14/2020· POWER TRAIN
TRANSFER CASE WHILE DRIVING STARTED JERKING WHILE ON THE HIGHWAY.. IT HAS SLOWLY GOTTEN WORSE AND HAS BECOME DANGEROUS TO DRIVE AS I ALMOST HAVE GOT INTO A FEW ACCIDENTS DUE TO THE SURGE IN SUDDEN JERKS. TO THE POINT I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE IT IN FEAR OF SAFETY. I TOOK IT TO THE SHOP AND WAS TOLD IT NEEDS A NEW $5,000 TRANSFER CASE. A LOCAL PORSCHE SHOP TOLD ME THIS IS A KNOWN MANUFACTURER'S ISSUE AND VERY COMMON IN THESE CARS - DUE TO A KNOWN DEFECT IN THE TRANSFER CASE AND CAN BE DANGEROUS, BUT NO RECALL (KNOWN) SO FAR. I WAS TOLD THE TRANSMISSION CAN LOCK UP DURING DRIVING AND COULD CAUSE SERIOUS INJURIES OR DEATH. I AM NOW SCARED TO DRIVE IT. I HAVE A LUXURY VEHICLE THAT I AM PAYING INSURANCE ON OF WHICH I CAN'T DRIVE THAT IS USELESS SITTING IN MY GARAGE. THIS WAS MY 1ST PORSCHE AND SADLY MAY BE MY LAST IF THIS IS NOT RESOLVED. I HAVE READ TONS OF REPORTS ON FORUMS CITING THIS SAME PROBLEM. IF THIS IS SUCH A KNOWN HAZARD WHAT WILL IT TAKE TO HAVE PORSCE DO THE RIGHT THING AND RECALL & GET THIS FIXED? I PRAY THEY ARE NOT WAITING FOR A DEATH FIRST. *TR
- 05/09/2023· POWER TRAIN
I have a 2011 model Porsche Cayenne S. From the service records, I can tell the car has had two transfer cases already replaced and is in need of another. The first transfer case was replaced in mid-2016 by the dealer at about 46,000 miles. The second transfer case was replaced just over 12,000 miles later, at 58,500 miles, in late 2019. Both replacements were done by the previous owner. This should have been the newest and most updated transfer case with the new control modules and GNC-coated plates, but this does not appear to have solved the problems Porsche is having with the transfer cases. It is now mid-2023, and an independent shop says I need another transfer case in my car at 76,000 miles. It is hard to believe that Porsche considered the upgraded parts (2018+) to be a permanent solution, especially when it only lasted about 17,000 miles. I will hopefully be able to have my local dealership dissect the transfer case I am replacing so that I can learn more about what actually failed on this updated unit. Transfer cases are a major part of the vehicle and should be expected to last just as long as other major components (ex. engine, transmission). It is very unsafe when any major part of the drive train fails. PS. One of the main reasons for purchasing this specific cayenne was because I believed the transfer case it had installed in 2019 would have solved all of these issues and I would not need to replace it again.
- 05/09/2018· POWER TRAIN
VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLACED ONCE ALREADY NOW OUT OF WARRANTY IT FEELS AS IF A SAFETY CONCERN IS THE ISSUE
- 05/08/2023· ELECTRICAL SYSTEM
The contact owns a 2011 Porsche Cayenne. The contact noticed that the smoke light stop functioning. The vehicle was taken to the dealer and the fuse for the smoke light was replaced. On another occasion, the contact noticed that the passenger-side headlight to the vehicle stop functioning. The vehicle was taken to the dealer and the light bulb was replaced but the failure reoccurred, and the passenger side headlight light bulb was replaced. On another occasion, the air condition stops functioning. The vehicle was taken to the dealer who stated that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under NHTSA Campaign Number: 04V069000 (ELECTRICAL SYSTEM) and did not provide any assistance. The failure mileage was 20,000. The contact stated that the failure mileage was between 60,000 and 80,000. The recall for a faulty main wiring harness does not include the contact's VIN. The contact has concerns about the bad wiring eventually causing a fire. No repairs have been made. The contact stated the problem still persists, and informed there is a electrical problem.
- 04/24/2018· POWER TRAIN
TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.
- 04/23/2025· EXTERIOR LIGHTING
The contact owns a 2011 Porsche Cayenne S. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate properly. The contact stated that there was water intrusion in the headlight housings. The vehicle was taken to an independent mechanic, who determined that the headlamps needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V656000 (Exterior Lighting); however, the contact had not yet received the notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
- 04/19/2024· ENGINECrash
My vehicle has camshaft and crankshaft correlation problems due to the well-known problem with its screws and other things. I reported it to Porsche and they told me that it has already been repaired but I don't understand how to fail again and deny help for its repair.
- 03/03/2019· ENGINE
THE COOLANT PIPE DESIGN IS FLAWED. THE BARB IS GLUED AND PRESSED IN THE ALUMINUM BODY. OVER TIME THE GLUE LOSES ITS PROPERTIES AND THE BARB COMES OUT THUS CAUSING MASSIVE COOLANT LEAK AND THE ENGINE CAN OVERHEAT. THE PART WAS REDISGNED AROUND 2015 WHERE THE BARB IS NOW THREADED, BUT THE ORIGINAL PART IS A SAFEY HAZARD FOR THE OLDER MODELS WITH POTENTIAL HUGE REPAIR COSTS.
- 02/15/2019· POWER TRAIN,VEHICLE SPEED CONTROL
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DOES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX FOR THIS ISSUE. I'M WORRIED THIS COULD CAUSE A SAFETY ISSUE UNDER THE RIGHT CIRCUMSTANCE SINCE IT HAPPENS WHILE THE CAR IS IN MOTION. THE MECHANICS AT THE VARIOUS DEALERS HAVE TOLD ME ITS A WELL KNOWN ISSUE SPANNING PORSCHE SUVS FROM 2008 THROUGH THE PRESENT. GOTTA WONDER WHAT THIS MANUFACTURER IS THINKING HERE AND WHY THEY ARE HIDING THE DETAILS.
- 02/15/2018· POWER TRAIN
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
- 02/05/2017· ENGINE
THE COOLANT PIPE CRACKS AND CAUSE LEAK
- 02/05/2016· UNKNOWN OR OTHER
A 'HYBRID SYSTEM FAILURE' MESSAGE IS RECEIVED WHILE THE VEHICLE IS IN MOTION (NORMAL DRIVING, AND/OR ACCELERATED DRIVING), OR UPON INITIAL START-UP OF THE ENGINE. THE HYBRID SYSTEM THEM FAILS TO 'E' CHARGE AS IT SHOULD. AFTER A FEW DAYS ERROR MAY DISAPPEAR, BUT RANDOMLY RESURFACES EACH TIME.
- 02/04/2017· ENGINE
THE CAMSHAFT ACTUATOR BOLTS BREAK AND CAUSING INTERNAL DAMAGE TO THE ENGINE, THE VEHICLE LOSE POWER SUDDENLY AND DIFFICULT TO ENGAGE THE BRAKE PEDAL.
- 02/02/2017· ENGINE
SNAPPED ALUMINUM CAMSHAFT SENSOR BOLT RESULTED IN TOTAL ENGINE FAILURE. THIS IS A KNOWN ISSUE BY PORSCHE AG HAS RESULTED IN AN AMENDMENT IN AN EXISTING SERVICE BULLETIN (WC-22) AND ALSO A RECALL OF OVER 14000 CAYENNES AND PANAMERAS IN CHINA.
- 01/14/2020· UNKNOWN OR OTHER,ENGINE
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.
- 01/13/2023· POWER TRAIN
2011 Cayenne Turbo: Vehicle has had recent transfer case servicing. Experiencing a grinding sensation on roundabouts, and turns that almost feels as if the brake is applied. If issue continues to worsen, it could easily cause an accident as a sudden speed reduction on a roundabout, or turn may prompt unaware/inattentive drivers to rear-end me, or worse. Dealership is citing transfer case failure, however, my vehicle is one year removed from the end of the extended warranty campaign and is no longer eligible for a replacement unit.
- 01/11/2020· POWER TRAIN
CAR HAD TRANSFER CASE REPLACED AT 20K AND NOW TOLD TO DO AGAIN AT 46K. SUDDEN JERK AND LOSS OF ACCELERATION WHEN CAR IS GOING FROM 3 TO 4 GEAR OR UNDER 25MPH. ISSUE SEEMS TO BE PRETTY MUCH ON MOST CAYENNES AND COST $5000 TO REPAIR. MINE IS A 2014 MODEL
- 01/05/2018· ENGINE
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PORSCHE OF LARCHMONT, 2500 BOSTON POST RD, LARCHMONT, NY 10538) AND WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.