2011 Nissan QX56

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/25/2019· FUEL/PROPULSION SYSTEM

  ON A FULL TANK OF GAS I AM ONLY ABLE TO GET ABOUT 200 MILES BEFORE EMPTY. I RECENTLY FILLED UP THE GAS TANK AND DROVE 25 MILES AND I HAVE 3/4 OF A TANK OF FUEL LEFT. I MAINLY DRIVE IN THE CITY, BUT THE RECENT 25 MILE EXAMPLE WAS HIGHWAY DRIVING WITH CRUISE CONTROL ON.

• 12/15/2018· FUEL/PROPULSION SYSTEM

  SERVICE ENGINE LIGHT ON. BOTH CATALYTIC CONVERTERS NEEDED REPLACING AT 82,000

• 12/08/2017· UNKNOWN OR OTHER

  IN JUNE 2017, I HAD THE VEHICLE INTO THE DEALERSHIP FOR THE POWER TRAIN RECALL. IN JULY 2017 (87K MILES), I HAD A 420 BANK 1 CAT CODE, AND REPLACED ONE CATALYTIC CONVERTER. IN DECEMBER 2017 (94K MILES), THE 'CHECK ENGINE SOON' LIGHT ILLUMINATED AGAIN, AND THE 430 CODE SHOWS THE OTHER CATALYTIC CONVERTER (BANK 2) NEEDS TO BE REPLACED. IT SEEMS THE CATS ON THESE VEHICLES ARE TERRIBLE, AND ONCE ONE GOES OUT, THE OTHER FAILS TOO. THIS IS VERY EXPENSIVE...ABOUT $2,000 EACH IN MY CASE. THIS SEEMS TOO COMMON BASED ON THE REVIEWS I'VE READ ONLINE NOW. I FEEL LIKE INFINITI SHOULD COVER THE COST OF REPLACING AT LEAST ONE OF THE CATS, BUT I WAS DENIED ASSISTANCE.

• 12/07/2020· SUSPENSION

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED UNDERNEATH THE VEHICLE. THE CONTACT BECAME AWARE THAT THE REAR LOWER CONTROL ARM ON THE PASSENGER'S SIDE WAS FRACTURED IN HALF. THE DRIVER'S SIDE REAR CONTROL ARM ALSO SHOWED EVIDENCE OF A SIMILAR IMMINENT FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHERE BOTH CONTROL ARMS WERE SCHEDULED TO BE REPLACED. THE PARTS WERE ON ORDER FROM THE MANUFACTURER. LIA INFINITI (860 NEW LOUDON RD, LATHAM, NY 12110, (518) 738-0800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,500.

• 12/07/2015· FUEL/PROPULSION SYSTEM

  FUEL LINE FAILURE: A FUEL LINE FITTING/CLAMP ON BACK SIDE OF ENGINE (DRIVERS SIDE) IS STREAMING FUEL AT A RATE OF APPROXIMATELY 1/2 CUP PER MINUTE. WHILE BRING MY KIDS TO SCHOOL THIS MORNING, I NOTICED A STRONG SMELL OF GASOLINE, SO I CHECKED UNDERNEATH AND SAW GAS STEADILY STREAMING FROM THE CAR AND FORMING A PUDDLES,I AM HAVING THE CAR TOWED TO DEALER'S GARAGE FOR REPAIR LATER THIS WEEK. THE CAR HAS NEVER BEEN IN AN ACCIDENT. THE FUEL LINE LEAK MAY BE RELATED INFINITI'S RECALL: NHTSA ID: 14V-683.

• 12/04/2020· SUSPENSION,ELECTRICAL SYSTEM,AIR BAGSFire

  TIMING CHAIN STARTED RATTLING @ 125,000 MILES.. HOWEVER, MY VIN SHOWS NO RECALL FOR MY CAR. CATS WENT BAD, HAD TO BE REPLACED AND NOW NEED TO BE REPLACED AGAIN. YET NO RECALL ON MY CAR. THE BATTERY CONSTANTLY GOES DEAD IN THE CAR. I BOUGHT A NEW INFINITY BATTERY IN THE CAR THE SAME THING HAPPENED. YOU CAN REPRODUCE THIS PROBLEM BY SITTING IN THE CAR LISTENING TO THE RADIO FOR 30 MINUTES. I WAS SITTING IN THE CAR LISTENING RADIO AND THE CAR BATTERY WENT DEAD AND THE CAR SHUT OFF. THIS IS A HUGE ISSUE, THE QX56 IS A 8 CYLINDER CAR. IT DOES NOT CHARGE VERY EASILY. I HAVE TO CARRY A BATTERY CHARGER IN MY CAR. I HAVE BEEN STRANDED SEVERAL TIMES IN THE LAST YEAR. I HAVE TAKEN THE CAR TO INFINITY AND THEY CLAIM NOTHING IS WRONG WITH THE CAR. SINCE IT IS A BIG CAR THE BATTERY DRAIN QUICKLY.

• 11/30/2017· ENGINE

  ENGINE IS MAKING A LOUD NOISE ON THE FRONT RIGHT SIDE. TOOK IT TO MY MECHANIC AND HE SAID IS THE TIMING CHAIN AND OIL JET.

• 11/20/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO PEARSON INFINITI (11701 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113, 1-(804) 527-0300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE DEALER WOULD CHECK TSB NUMBER: 16-015 AND VOLUNTARY SERVICE CAMPAIGN: P6305 TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE VEHICLE WAS AT THE DEALER WAITING TO BE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 11/17/2020· SUSPENSION,STRUCTURE

  THE AIR SUSPENSIONS OF THIS SUV GOES OUT. THE WHITE PAINT FOR MY 2011 GX56 IS PEELING ALL OVER THE VEHICLE. AND NEEDS TO BE PAINTED ASAP. THIS VEHICLE IS A LUXURY TRUCK THAT'S PEELING BAD.

• 11/15/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHEN THE VEHICLE WAS STARTED, AN UNUSUAL NOISE WAS HEARD FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NALLEY INFINITI MARIETTA (404-994-4328, LOCATED AT 2020 COBB PKWY SE, MARIETTA, GA 30060) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 11/10/2017· UNKNOWN OR OTHER

  THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE WAS CHECKED BY INFINITI SERVICE. THE RIGHT SIDE CATALYTIC CONVERTER FAILED. WE REPAIRED THAT (ABOUT 2 WEEKS AGO). TODAY, THE SAME SERVICE ENGINE LIGHT CAME ON AND IT IS THE LEFT CATALYTIC CONVERTER. THE TOTAL AMOUNT SPENT TO REPAIR BOTH OF THE CATALYTIC CONVERTERS WILL BE OVER THREE THOUSAND DOLLARS. FROM SPEAKING TO THE MECHANIC AND RESEARCHING ONLINE, IT APPEARS THAT THE CATALYTIC CONVERTERS FAILING ON THIS VEHICLE IS A PREVALENT PROBLEM. THIS IS A VERY EXPENSIVE ISSUE TO FIX AND IT SEEMS LIKE MANY PEOPLE ARE EXPERIENCING THIS ISSUE. ALTHOUGH THERE MAY NOT BE A LARGE NUMBER OF PEOPLE REPORTING THIS ISSUE ON THIS SITE, IT APPEARS THAT THIS IS AN ISSUE THAT MANY PEOPLE ARE EXPERIENCING BASED ON THE ONLINE FORUMS I HAVE READ.

• 11/07/2012· POWER TRAIN,ENGINE

  PROBLEMS WITH THE TIMING BELT CHAIN ON NEWER MODEL INFINITI QX56. PROBLEM OF CAR MAKING WHISTLING NOISE APPEARED EARLY AFTER PURCHASE AND INTERMITTENTLY THEREAFTER BUT BECAME PROMINENT IN JULY 2011. APPEARS TO BE A RECURRING PROBLEM WITH THIS VEHICLE MODEL. DEALER HAD TO REPLACE THE ENTIRE ENGINE ON THE VEHICLE TO ADDRESS THE ISSUE. HOWEVER, WE BELIEVE THE UNDERLYING DEFECT IN THE TIMING BELT CHAIN WILL CONTINUE TO OCCUR AND THAT THERE IS THE POTENTIAL THE ENGINE COULD FAIL AND CAUSE A MAJOR ACCIDENT(S) AND/OR FATALIT(IES). *TR

• 11/05/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE RATTLING NOISE BECAME MORE PREVALENT AFTER STARTING THE ENGINE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO INDICATED THAT THE TIMING BELT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

• 11/03/2020· VEHICLE SPEED CONTROL,ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND AND DECELERATED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SHOULDER OF THE ROADWAY AND TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

• 10/29/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING 60 TO 65 MPH, THE VEHICLE JERKED AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE AREA. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD TO DECELERATE DUE TO THE NOISE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE CODE WAS FOUND INITIALLY. THE MECHANIC RESET THE CODES, TEST DROVE THE VEHICLE, PERFORMED A SECOND DIAGNOSTIC TEST, AND LOCATED FAILURE CODES FOR THE TIMING CHAIN, CATALYTIC CONVERTER, AND EXHAUST SYSTEM. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE UNKNOWN MANUFACTURER RECALL FOR THE ENGINE TIMING CHAIN AND CATALYTIC FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,500.

• 10/26/2018· ENGINE,FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE VEHICLE WAS BEING FUELED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,557.

• 10/19/2015· FUEL/PROPULSION SYSTEM

  FUEL LINE FAILURE: A FUEL LINE FITTING/CLAMP ON BACK SIDE OF ENGINE (DRIVERS SIDE) IS STREAMING FUEL AT A RATE OF APPROXIMATELY 1/2 CUP PER MINUTE. WHILE STARTING MY CAR THIS MORNING, I NOTICED A STRONG SMELL OF GASOLINE, SO I CHECKED UNDERNEATH AND SAW GAS STEADILY STREAMING FROM THE CAR AND FORMING A 2 FOOT DIAMETER PUDDLE. I AM HAVING THE CAR TOWED TO DEALER'S GARAGE FOR REPAIR LATER THIS WEEK. THE CAR HAS APPROXIMATELY 25000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. THE FUEL LINE LEAK MAY BE RELATED INFINITI'S RECALL: NHTSA ID: 14V-683.

• 10/17/2017· ENGINE AND ENGINE COOLING,ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO SEWELL INFINITI OF FORT WORTH (5135 BRYANT IRVIN RD, FORT WORTH, TX 76132) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

• 10/15/2018· ENGINE

  "TAKATA RECALL" ONLY OWNER OF 2011 QX56, ALWAYS ON TIME WITH PROPER MAINTANCE. AFTER A RECALL ON THE TIMING CHAIN 2 DAYS AFTER PICKING UP VEHICLE THE SERVICE ENGINE LIGHT CAME ON, I CALLED THE DEALER THEY ADVISED IT WAS NORMAL TO GIVE IT A FEW DAYS. AFTER 3 DAYS LIGHT SES LIGHT CAME OFF, THEN ABOUT 8 MONTHS LATER THE SERVICE ENGINE SOON LIGHT WAS BACK, GOT IT CHECKED AND IT'S THE CATALYTIC CONVERTER.

• 10/14/2010· AIR BAGS

  TRAVELING AT 1 MPH, MY 2011 INFINITI QX56 BUMPED ANOTHER VEHICLE. THERE WAS NO DAMAGE TO EITHER VEHICLE, BUT MY DRIVER AIRBAG DEPLOYED. INFINITI IS REFUSING TO LOOK AT THE VEHICLE UNLESS MY INSURANCE COMPANY ASKS THEM TO. I FEEL THIS LOW SPEED DEPLOYMENT IS FROM A DEFECT IN THIS WEEK OLD VEHICLE, BUT CANNOT GET HELP. I AM CONCERNED INFINITI IS ATTEMPTING TO IGNORE THE PROBLEM AND BRUSH IT UNDER THE RUG. *TR

• 10/09/2019· ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THE VEHICLE LOST BATTERY CONNECTION AND THE BATTERY FAILED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND THE BATTERY WAS EITHER REPLACED OR RECHARGED IN SOME CASES. THE VEHICLE WAS TAKEN TO NALLEY INFINITI ATLANTA (678-254-0987, LOCATED AT 2550 THE NALLEY WAY, ATLANTA, GA 30360) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

• 10/09/2014· ENGINE

  WITH 72000 MILES ON THE VEHICLE, TWO THOUSAND OVER WARRANTY, THE TIMING CHAIN HAS TO BE REPLACED. INFINITI REFUSES TO OFFER ANY FINANCIAL ASSISTANCE WHEN IT IS AN OBVIOUS MANUFACTURING DEFECT. THAT IS EVIDENCED BY THE FACT THAT REPLACEMENT PARTS HAVE BEEN COMPLETELY RE-ENGINEERED. A TIMING CHAIN FAILURE AT HIGHWAY SPEED WOULD RESULT IN A SERIOUS ACCIDENT OR FATALITY. THE VEHICLE HAS BEEN CAREFULLY MAINTAINED BY NISSAN. *TR

• 10/03/2019· UNKNOWN OR OTHER

  1.-THE DASH BOARD IS UNLEASHING BY THE SUN. ( MELTING ) 2.-THE PAINT IS RISING MY SUV JUST HAVE 70K MILES IT 2011 ( TO DAY OCT 03/2019)

• 09/27/2020· ENGINE

  CATALYTIC CONVERTER FAILURE ON DRIVER'S SIDE RESULTING IN CHECK ENGINE LIGHT.

• 09/16/2019· FUEL/PROPULSION SYSTEM

  A CHECK ENGINE LIGHT (CEL) APPEARED ON MY 2011 INFINITI QX56 AT 89K MILES. ERROR IS A BAD CATALYTIC CONVERTER ON BANK 1. THE EXACT MESSAGE ON ODB2 READER IS: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD BANK 1. THIS ISSUE JUST HAPPENED AFTER I JUST REPLACED A BAD O2 SENSOR AFTER A CEL.

• 09/16/2015· SUSPENSION,STRUCTURE,WHEELS

  I PURCHASED THIS VEHICLE FROM A REPUTABLE INFINITY DEALERSHIP ON JANUARY 31,2013 WITH 41,669 MILES,AND I ALSO PURCHASED THE EXTENDED ELITE PROTECTION PROGRAM WARRANTY FOR 5 YEARS FOR $4,978.00.ON MAY 5TH, 2015, I BROUGHT THIS VEHICLE IN FOR A STATE INSPECTION STICKER, WHICH WAS REJECTED BECAUSE MY REAR TIRES WERE WORN OUT BADLY WITH ONLY 15,725 MILES ON THEM.THESE WERE TOP-OF -THE-LINE MICHELIN LTX WITH A WARRANTY OF 70,000 MILES.I BROUGHT THIS SUV INTO THE INFINITY DEALERSHIP WHERE IT WAS PURCHASED AND THEY STATED THAT THE REAR CAMBERS WERE CORRODED AND REAR TOWS WERE FROZEN, AND I HAD TO REPLACE THE COMPLETE REAR SUSPENSION. NONE OF THIS WAS COVERED ON MY ELITE PROTECTION WARRANTY.THE AMOUNT OF CORROSION UNDERNEATH THIS VEHICLE IS ASTOUNDING, IT LOOKS WORSE THAN A 20 YEAR-OLD VEHICLE.THE PRICE OF THIS WORK WAS $2,000.00, ADDITIONALLY MY NEW REAR TIRES WERE $592.80.NOT WHAT I EXPECTED FROM A HIGH-END LUXURY SUV, I PREVIOUSLY OWNED 2 NISSAN PATHFINDERS WITH NO ISSUES. MY VEHICLE WAS MANUFACTURED IN MAY, 2010, AND I REALIZE THAT THERE WERE 2 SIMILAR RECALLS # 10E019000,(SAFETY RECALL BEGAN ON JULY 12, 2010) AND A SECOND RECALL # 10V208000,(SAFETY RECALL BEGAN ON MAY 20, 2010) WHICH STATES THAT NISSAN WAS RECALLING 2004-2010 QX 56 VEHICLES DUE TO FAULTY FRONT AND/OR REAR LOWER CONTROL ARMS IN THE VEHICLE'S SUSPENSION SYSTEMS.(VEHICLES SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010.) MY VEHICLE WAS MANUFACTURED IN MAY, 2010.I ALSO SAW ON THIS WEBSITE A COMPLAINT FILED ON 11/10/2014, NHTSA ID NUMBER 10653767; CONCERNING THE SUSPENSION OF THEIR 2010 QX 56 VEHICLE. IT IS EXACTLY THE ISSUE I HAD WITH MY QX 56, AND I BELIEVE THAT MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. I HAD CONTACTED INFINITY CORPORATION CONCERNING THIS ISSUE ON JULY 1, 2015, BUT THEY DID NOT THINK THESE WERE EXCRUATING ISSUES AND DECLINED MY COMPLAINT. ( MY CASE # 19302823 WITH INFINITY CORPORATION.)

• 09/15/2018· FUEL/PROPULSION SYSTEM

  CHECK ENGINE LIGHT ON, BOTH CATALYTIC CONVERTERS NEEDED REPLACING.

• 09/15/2013· STEERING,SUSPENSION

  WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPERIENCED ANYTHING LIKE IT. DEALERSHIP IS TELLING US THIS IS NORMAL. VEHICLE IS UNDER WARRANTY AND WE CAN'T GET RESOLUTION TO THIS. *TR

• 09/06/2020· ENGINE,FUEL/PROPULSION SYSTEM

  ON JUNE 1ST 2020 I TOOK MY 2011 INFINITI QX56 TO THE SHOP FOR HAVING THE CODE P0087. THE SHOP TOLD ME THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THE PROBLEMS THE VEHICLE IS HAVING ARE RECALLED UNDER VOLUNTARY SAFETY RECALL CAMPAIGN. WHEN I CALLED MY LOCAL INFINITI DEALERSHIP THEY TOLD ME MY VIN # DOESN'T DOESN'T SHOW AS RECALLED. THEY DEALERSHIP PROVIDED ME WITH THE PHONE NUMBER OF INFINITI CONSUMER AFFAIRS. I CALLED INFINITI AFFAIRS AND TOLD THEM ABOUT MY VEHICLE THEY TOLD ME THAT THEY WERE SORRY BUT MY VIN DOESN'T SHOW UP ON THEIR SYSTEM. THE BOTTOM LINE IS THAT EVERY SINGLE THING THAT I RESEARCHED AND FIND THE WRONG OF THE VEHICLE COMES BACK WITH A VOLUNTARY RECALL. LIKE THE FUEL SYSTEM, TIMING CHAIN, VVT SOLENOIDS, HIGH PRESSURE FUEL PUMP. I USE VEHICLE IN THE CITY AND HIGHWAY.

• 08/30/2019· FUEL/PROPULSION SYSTEM

  LESS THAN A YEAR AFTER I GOT THE TIMING DEBACLE FIXED, I GET A "CHECK ENGINE LIGHT" ON 2011 QX56. ACCORDING TO MY WARRANTY APPROVED MECHANIC BOTH CATS WERE GONE AND WERE NOT COVERED. THIS COMPLAINT IS THE BEGINNING OF MY GOAL OF GETTING ASSURANT OR INFINITI TO OWN THIS PROBLEM SINCE THE COMBINED CA AND FED CAT WARRANTY IS 150K MILES. MY WARRANTY SHOULD COVER.

• 08/30/2018· ENGINE,FUEL/PROPULSION SYSTEM

  TIMING CHAIN FAILURE AND ALSO CATALYTIC CONVERTERS FAILED.

• 08/23/2016· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. AFTER THE VEHICLE WAS STARTED, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

• 08/22/2018· FUEL/PROPULSION SYSTEM

  CATALYTIC CONVERTER ISSUES CAUSING THE CHECK ENGINE LIGHT TO COME ON

• 08/21/2019· SUSPENSION

  I PURCHASED MY 2011 INFINITI QX56IN JANUARY OF 2015 WITH 36,6036 MILES ON IT. I TAKE EXCELLENT CARE OF MY VEHICLE MECHANICALLY AND CLEANLINESS. ON AUGUST 17TH, 2019 MY BACK A FRAME AND OTHER REAR SUSPENSION BROKE DUE TO CORROSION AND THE METAL SPLIT APART. MY UNDER CARRIAGE ALSO LOOKS LIKE AND OLD CAR. MY CAR IS WASHED TWICE A WEEK EVEN IN THE WINTER TO REMOVE THE SALT. THIS IS NOT COVERED UNDER ANY OF MY WARRANTIES. IT IS GOING TO COST ME $5,200.00 TO MAKE THIS REPAIR. I HAD TWO CHEVY SUBURBANS THAT I PUT 295,000 MILES ON AND SOLD THEM TO FRIENDS AND THEY ARE STILL DRIVING THEM WITH NO ISSUES LIKE THIS. I WILL NEVER BUY A INFINITI AGAIN! I NOTICED THIS WHEN I WAS APPROACHING THE BACK OF MY VEHICLE AFTER PLAYING HOCKEY. SO IT MUST HAVE HAPPENED AFTER I PARKED THE CAR.

• 08/17/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE OPERATING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL, A SQUEALING AND CLAPPING TYPE NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COULTER INFINITI, 6225 EAST TEST DR., MESA, AZ 85206) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000.

• 08/06/2018· UNKNOWN OR OTHER

  CATALYTIC CONVERTER BOTH SIDES NOT WORKING (112 K MILES). THIS IS A VERY PREVALENT (AND VERY EXPENSIVE) ISSUE IN MOST 2011-2013 QX56 (PLEASE SEE NHTSA COMPLAINTS AND INFINITI FORUM COMPLAINTS). IS THERE A RECALL OR WILL THERE BE ONE?

• 08/05/2024· SUSPENSION

  A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.

• 08/05/2019· ENGINE

  THE CATALYTIC CONVERTER BANK 1 NEEDS TO BE REPLACED. THIS SEEMS TO BE A COMMON ISSUE WITH TURN 2011-2013 INFINITY QX 56 AND INFINITY SHOULD HAVE ISSUED A RECALL FOR THE FAULTY CONVERTERS.

• 08/01/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. WHILE DRIVING 75 MPH, THE SPEEDOMETER MALFUNCTIONED. THE CONTACT STATED THAT THE SPEEDOMETER DECREASED ON ITS OWN TO SPEEDS THAT WERE INCONSISTENT WITH THE ACTUAL SPEED OF THE VEHICLE AT THE TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

• 07/29/2020· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM UNDER THE HOOD OF THE VEHICLE. UPON INVESTIGATION, THE CONTACT BECAME AWARE OF A POSSIBLE FAILURE WITH THE FUEL RAIL SENSOR HOWEVER, THE VIN WAS NOT INCLUDED. INFINITI OF LUBBOCK (6225 SPUR 327, LUBBOCK, TX 79424, (806)701-4444) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIR COST WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 167,000.

• 07/28/2026· EQUIPMENT

  The contact owns a 2011 Infiniti QX56. The contact received notification of NHTSA Campaign Number: 26V455000 (Equipment); however, the part to do the recall repair was not yet available. The contact was unable to rent the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• 07/27/2015· VISIBILITY/WIPER

  WINDSHIELD CRACKS - I'VE BEEN THROUGH 3 WINDSHIELDS ON THIS VEHICLE - ALWAYS BREAKS IN SAME SPOT: DRIVERS SIDE, UNDER WIPERBLADE, NEAR THE CORNER BY THE VIN PLATE. FIRST TIME THERE WAS NO BULLSEYE, CHIP, OR EXTERNAL DAMAGE, BUT DEALER STILL WOULD NOT COVER IT. SECOND TIME WAS AFTER A MINOR IMPACT WITH FRONT BUMPER. THIRD WAS A ROCK HIT, BUT ALL THREE HAD THE BREAKAGE IN THE SAME SPOT! I NOTICED OTHER COMPLAINTS, SO CLEARLY THIS ISN'T A RANDOM OCCURRENCE.

• 07/20/2026· ENGINE AND ENGINE COOLING

  Need to know if there are recalls on the Q56 Infinite for the Catalytic Converter Failure. This truck had 2 and this is the second one that seems to be faulty and the truck only had 162000 miles The 1st one faulted at 151000 2024 The Infinite 2011 Q56 has been known for faulty Catalytic Converter Failure and nothing was done to recall and fix. The truck had 2 Catalytic Converters, the 1st one went out in 2024 @ 152000 miles, now it looks like my engine light is back on with error code P0420 Converter malfunction. I searched internet and it was noted that 2011 have had enormous reports about this issue. This doesn’t make since there is no recall when it is noted that the 2011 Q56 had history of faulty Catalytic Converter Failure. This cost to replace and repair is enormous and this type of part replacement repair should not be happening at 152000-162000 miles. This needs to be investigated and recall issued immediately.

• 07/18/2017· ENGINE

  TAKATA RECALL-THE CHECK ENGINE LIGHT COME ON SHORTLY AFTER THE TIME CHAIN WAS REPLACED WHICH THE CODES INDICATED THE CATAYLIC CONVERTER NEEDS TO BE REPLACED. THE VEHICLE WAS STATIONARY AT MY HOUSE. THE TIME CHAIN WAS REPLACED APPROXIMATELY 8 MONTHS AGO.

• 07/14/2020· FUEL/PROPULSION SYSTEM

  WAS DRIVING MY VEHICLE AND FIRST NOTICED A DROP IN FUEL ECONOMY. LATER IT WAS LOSING POWER AND STALLING. GAVE ME P0090 AND P0087 CODES. HAPPENED IN BOTH DRIVING AND STATIONARY POSITIONS. TURNS OUT MY HIGH PRESSURE FUEL PUMP IS BAD.

• 07/12/2016· FUEL/PROPULSION SYSTEM

  INFINITI/NISSAN ISSUED A RECALL BACK IN 2010 (RECALL ID#10V074000) FOR FUEL GAUGE/SENSOR SENDING UNIT PROBLEM. THE SAME ISSUE IS HAPPENING ON LATER YEAR VEHICLES, BUT NO RECALL HAS BEEN ISSUED. THERE ARE ENDLESS REPORTS ON THE WEB ACROSS MANY FORUMS WHERE PEOPLE ARE HAVING THE SAME PROBLEM FOR SOMETHING THAT HAS BEEN RECALLED BEFORE. SEE NOTES FROM PAST RECALL. RECALL ID # 10V074000 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM RECALL DATE: MAR 03, 2010 SUMMARY: NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY. CONSEQUENCE: THIS COULD CAUSE THE VEHICLE TO RUN OUT OF GAS AND STALL ON THE HIGHWAY, WHICH COULD CAUSE A CRASH. IS THIS NO LONGER A SAFETY CONCERN? SAME ISSUE, JUST LATER MODELS... MINE SPECIFICALLY IS A 2011 AND I NEVER KNOW HOW MUCH GAS IS IN IT. IT FLUCTUATES AND SHOWS EMPTY WHEN IT'S NOT AND SHOWS FULL WHEN IT'S NOT. PLEASE INVESTIGATE AND ADVISE THE MANY OWNERS THAT ARE HAVING THIS PROBLEM.

• 07/11/2018· ENGINE

  MY VEHICLE NEEDS TWO CATALYTIC CONVERTERS REPLACED IN ORDER TO PASS SMOG. INFINITI DEALER WANTS $5600 TO MAKE THIS REPAIR! THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND SHOULD BE A RECALL ITEM.

• 07/08/2016· POWER TRAIN,FUEL/PROPULSION SYSTEM

  FUEL LEVELING SENSOR IS FAULTY IN A LARGE VARIETY OF INFINITI CARS, BUT THERE IS NOT RECALL FOR MY VIN. THE CAR'S FUEL GAUGE GOES UP AND DOWN ALL THE TIME AND TELLS ME I'M ON EMPTY WHEN I'M NOT AND NEVER REGISTERS FULL EVEN WHEN IT WAS JUST FILLED UP. IT CAN JUMP FROM READING 330 MILES LEFT TO EMPTY DOWN TO 299 AND BACK UP TO 330 IN JUST A FEW SECONDS. THE DIAGNOSTIC CONFIRMED A PROBLEM, BUT THEY WANT OVER $1,000 TO FIX A KNOWN PROBLEM IN MANY OF THEIR MAKES AND MODELS. THIS DOESN'T EVEN TOUCH ON THE TIMING CHAIN ISSUE THAT IS FAULTY AS WELL. LUCKILY, THERE IS A RECALL FOR THAT ONE. HOW IS THE CONSUMER PROTECTED AGAINST THIS TYPE OF FAULTY PARTS? IS THERE ANYTHING WE CAN DO? WE HAVE BEEN TOLD WE NEED TO REPLACE THE FUEL PUMP.

• 06/25/2023· ENGINE

  Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away

• 06/18/2014· VISIBILITY

  FRONT WIND SHIELD CRACKS WITH THE SLIGHTED HIT ON MY SECOND ONE IN THREE MONTHS. IF IT CAN NOT WITHSTAND ROAD DEBRIS IMAGINE A CAR ACCIDENT. *TR