2011 Nissan Murano

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2015· ENGINE

  LESS THAN 100,000 MILES ON THE CAR, 4 ENGINE MOUNTS ARE CRACKED, NEVER OFF ROAD, USED FOR COMMUTING AND TRAVEL ON HIGHWAYS. ON CHAT BOARD FOR MURANO OWNERS, FOUND SEVERAL OTHER INSTANCES OF CRACKED MOTOR MOUNTS, HAPPENING AS EARLY AS APPROXIMATELY 30,000 MILES. NOT SURE OF DATE OCCURRING BUT TOLD AT OIL CHANGE SERVICE NISSAN OF BAKERSFIELD ABOUT ENGINE MOUNT PROBLEM, I THINK ON 12/22/15. *JS

• 12/29/2018· SERVICE BRAKES

  VEHICLE IS IN MOTION ON A CITY STREET. WHEN BRAKING OVER A BUMP, BRAKE PEDAL DROPS TO THE FLOOR, VEHICLE DOES NOT STOP. BRAKE MALFUNCTION - UNSAFE CONDITION.IT HAPPENED TWICE IN A MONTH. INDEPENDENT SHOP STATED TO REPLACE ANTI-LOCK BRAKE'S HYDRAULIC CONTROL UNIT. NISSAN WILL NOT SELL THE PART. BROUGHT TO NISSAN DEALER TO CHECK AND STATED IT IS NORMAL. NISSAN FOUND EVERYTHING OPERATING NORMALLY AND CHARGED $ 210.00 FOR THE INSPECTION.

• 12/22/2020· SERVICE BRAKES

  MY CAR IS WORKING PERFECTLY FINE AND WITH OIL CHANGE AT NISSAN DEALER (30 DAYS BACK), I FOUND NO ISSUES. TODAY, WHILE DRIVING AT 30-35 MPH, THE BRAKES PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR DID NOT STOP EASILY ON THE TURN. I WAS ALMOST GOING TO HIT ANOTHER CAR BUT SURVIVED. THERE WAS NO PRESSURE IN THE BREAK PEDAL AT ALL. THE SAME THING HAPPENED YEAR OR SO AGO BUT DID NOT REPORT THE ISSUE THINKING THIS MIGHT BE DUE TO BREAK PAD ETC. BUT IT HAPPENED AGAIN AND NOW I DON'T EVEN WANT TO TAKE OUT CAR ON THE ROAD. I CALLED NISSAN NORTH AMERICA AFTER READING SAME ISSUES ON INTERNET AND THEIR RESPONSE WAS PLAIN - "THERE IS NO RECALL ON THIS VEHICLE" AND YOU HAVE TO CHECK WITH DEALER AND FIX AT YOUR OWN COST. MY QUESTION IS - IF THERE ARE SO MANY COMPLAINTS ON THE SAME ISSUE AND HAVE RECALL WITH SAME MODEL FOR 2009, HOW COME 2011 MODEL IS NOT ON THE RECALL? ARE THERE ANY #OF COMPLAINTS/ACCIDENTS NEED TO BE REPORTED BEFORE NISSAN TAKES ANY ACTION?

• 12/09/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND CAUSED THE FRONT PASSENGER SEAT CLASSIFICATION SYSTEM TO FAIL. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG SYSTEM WOULD DEACTIVATE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,202.

• 12/07/2018· STEERING,ELECTRICAL SYSTEM

  TWICE IN THE LAST FEW WEEKS, WHEN TURNING OFF THE IGNITION, THE LIGHTS WHEN ON, THE HEADLIGHTS STARTED BLINKING. AND THE ENTIRE ELECTRICAL SHUTDOWN, NOT ALLOWING ME TO CHANGE GEARS OUT OF PARK, NOT TURN ON A LIGHT, NOTHING. CAR HAD TO BE JUMP STARTED. SO DANGEROUS, WHEN KIDS ARE IN THE CAR, AND I COULDN'T MOVE IT OUT OF HARM'S WAY. SEE UPLOADED DOCUMENT FOR DETAILS.NO WAY TO PUT IN NEUTRAL TO MOVE. HUSBAND COULDN'T GET OUT OF CAR. DOOR LOCKED FROM INSIDE,

• 12/06/2023· POWER TRAIN

  The contact owns a 2011 Nissan Murano. The contact stated that after starting the vehicle and shifting into drive(D), the transmission made an abnormal sound, and the vehicle shook before moving forward. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the contact stated that the check engine and the transmission warning light had illuminated and remained illuminated. The contact had taken the vehicle to a local dealer who could not duplicate the failure. The vehicle was not repaired. The contact had taken the vehicle back to the same dealer on multiple occasions and the vehicle was not repaired. The contact researched online and related the failure to manufacturer Technical Service Bulletin Number: AT20-005B NTB20-060B CVT Transmission Shake/Shudder (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 115,000.

• 12/05/2018· POWER TRAIN

  I BEGAN EXPERIENCING A LOSS OF MOTION WHILE DRIVING THIS VEHICLE. ON TWO SEPARATE OCCASIONS, WHILE ON THE ROAD AND MOVING THE VEHICLE LOST ABILITY TO MOVE. AT ONE POINT I WAS LIMITED TO UNSAFE DRIVING SPEEDS OF LESS THAN 15 MILES PER HOUR. ALL OCCURRENCES OF LOSS OF MOTION OCCURRED ON CITY STREETS WHERE POSTED SPEED LIMITS WERE 45 MPH OR LESS. THE LAST OCCURRENCE WAS IN MY DRIVEWAY WHEN THE VEHICLE WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE AT WHICH TIME IT WAS DETERMINED THE TRANSMISSION WAS IN NEED OF REPLACEMENT. AT 60,000 MILES THE TRANSMISSION ON THIS VEHICLE WAS AT FULL FAILURE AND FULL REPLACEMENT WAS NECESSARY. ALL RECOMMENDED MAINTENANCE WAS COMPLETED ON THIS VEHICLE AND IT WAS NOT USED FOR TOWING PURPOSES.

• 12/03/2019· AIR BAGS,SEATS

  UPDATE TO PREVIOUS NHTSA COMPLAINT #11078866. THE COST TO REPAIR MY CAR WAS OVER$5000 AND COULD NOT JUSTIFY THE EXPENSE. AFTER LIVING WITH THE FAULTY SENSOR FOR ALMOST 2 YEARS, IT'S TIME TO REPLACE THE VEHICLE. I HOPED FOR A RECALL TO BE ISSUED BUT NOTHING YET. TO TRADE IN OR SELL THIS VEHICLE, IT'S OBVIOUS DUE TO WARNING LIGHT ON DASH THAT THERE IS A PROBLEM WITH AIRBAGS. I NEED TO DISCOUNT MY VEHICLE VALUE OR REPAIR THIS. AFTER SOME INQUIRY, I'VE DISCOVERED THAT MY PART IS NOW REPLACED BY PART NUMBER 873A2-3ZG6A. THIS PART IS THE REPLACEMENT FOR MODEL YEARS 2011-2014 IN ALL TRIM LEVELS S, SV, SL, LE. IT IS THE ENTIRE PASSENGER BOTTOM SEAT AND COSTS $3700 OR MORE PLUS LABOR=OVER $5000 TO FIX. EVEN IF I COULD AFFORD TO FIX THIS ISSUE, THERE ARE NO PARTS AVAILABLE IN THE USA ACCORDING TO SUTHERLIN NISSAN OF FT. PIERCE FL. THERE IS AN APPARENT BACK ORDER WITH NO PARTS AVAILABILITY. TO CORRECT A SEEMINGLY SIMILAR PART ON A 2015 MURANO MIGHT REQUIRE 2 PARTS TOTALLING PERHAPS $340 AND APPROPRIATE LABOR THIS TOTAL SHOULD BE SIGNIFICANTLY LESS THAN THE QUOTE TO REPAIR MY VEHICLE. AN ONLINE SEARCH OF SUGGESTED NISSAN MURANO REPAIRS FOR THE PASSENGER OCCUPANT CLASSIFICATION SENSOR WAS ABOUT $300, QUITE A CONTRAST TO MY ANTICIPATED REPAIR EXPENSE. THIS IS A KNOWN ISSUE FOR MURANOS AND PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS. I BOUGHT A NISSAN CERTIFIED USED CAR, THEN ADDED A GOLD LEVEL SERVICE PLAN TO COVER BUMPER TO BUMPER AND YET THE AIRBAG SYSTEM AND COMPONENTS ARE SPECIFICALLY EXCLUDED. THIS IS A REQUIRED SAFETY DEVICE. ITS FAILURE HAS MADE MY VEHICLE WORTHLESS, BASED ON POTENTIAL TRADE OFFERS. I ASSUME NISSAN USA LOST LOTS OF MONEY ON THE PREVIOUS SENSOR RECALL CAMPAIGN, AND NOW THEY HOPE TO RECOVER SOME OF THOSE LOSSES BY PASSING THAT EXPENSE ON UNSUSPECTING CUSTOMERS. I THINK NISSAN USA REALIZES THIS AS A MAJOR PROBLEM AND ARE ATTEMPTING TO CONCEAL THIS FAULT.

• 12/02/2015· VEHICLE SPEED CONTROL,ENGINE

  STARTED GOING 70-60 MPH ON FREEWAY AND CAR SUDDENLY STOPPED ACCELERATING CAUSING ME TO MOVE QUICKLY TO THE OTHER SIDE OF THE FREEWAY. I THINK IT MAY BE THE ALTERNATOR, NOT SURE YET

• 12/01/2017· POWER TRAIN

  AFTER THE TRANSMISSION HAS WARMED UP, IF I COME TO A STOP, THE CAR WILL NOT ACCELERATE FOR THE FIRST 15 SEC REGARDLESS OF HOW HARD I PUSH THE ACCELERATOR OR NUMBER OF TIMES I PUSH ON THE ACCELERATOR. WHEN IT DOES FINALLY GO, I TAKE OFF WAY TOO FAST-LIKELY DUE TO LAYING ON THE ACCELERATOR WANTING MY CAR TO GO. THIS PROBLEMS IS DANGEROUS. I HAVE HAD IT HAPPEN AT STOP SIGNS, CITY LIGHTS, AND HIGHWAY EXIT RAMPS.

• 11/25/2012· VISIBILITY

  WHILE I WAS DRIVING DOWN THE ROAD AT ABOUT 45 MPH NO OTHER VEHICLES AROUND ME AND NO OVERPASS OR TREES ABOVE ME , MY SUNROOF EXPLODED (IT SOUNDED LIKE A GUNSHOT WENT OFF) AND THEN I HEARD A CRACKLING NOISE WHICH AS SOON AS I PULLED OVER I FOUND IT HAD EXPLODED UPWARDS AND SHATTERED. I HAVE PICTURES TO SHOW THE SUNROOF EXPLODED UPWARDS. *TR

• 11/24/2020· SERVICE BRAKES

  THE ABS ACTUATOR HAS BEEN UNDER RECALL BY NISSAN FOR CERTAIN MODELS. AFTER CONTACTING NISSAN CUSTOMER SERVICE THEY HAVE DETERMINED DUE TO THE MILEAGE OF THE VEHICLE THIS SAFETY DEFECT IS NOT COVERED UNDER THE RECALL.

• 11/22/2019· POWER TRAIN

  MY CVT TRANSMISSION BEGAN TO HAVE A SEAL LEAK AT 140,000 MILES CAUSING A LOUD SQUEAL WHILE THE TRANSMISSION FLUID BUILT UP PRESSURE. THIS CAR WAS WELL MAINTAINED. IT'S UNFORTUNATE THAT NISSAN DOESN'T PROVIDE REPLACEMENT PARTS FOR THEIR TRANSMISSIONS. IT'S A SEALED UNIT SO YOU HAVE TO REPLACE THE ENTIRE TRANSMISSION FOR $3500 TO $4800. ONLY GOT $2K ON TRADE IN FOR A NEW VEHICLE. I HOPE NISSAN RECALLS THE TRANSMISSION SO OTHERS WON'T LOSE MONEY ON THIS COSTLY REPAIR.

• 11/18/2019· ELECTRICAL SYSTEM,AIR BAGSCrash

  OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.

• 11/17/2025· AIR BAGS

  The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of the Occupant Classification System sensor in the passenger seat. This causes the airbag system to be disabled and could prevent deployment in a crash. I was informed that my 2011 Murano is not included in Nissan’s previous airbag/OCS recalls (such as 16V244), even thought the symptoms appear identical. Repair requires replacement or reprogramming of the seat/OCS components and is very expensive ($2000-$7000). This is a critical safety issue because the passenger airbag may not function at all. Based on similar complaints from other 2011 Murano owners, this my represent a widespread defect that warrants investigation and a recall. Safety needs to be a priority. We were originally told to reset the light by a series of steps involving turning the car on and off. The process worked on a previous incident but now the light remains solid red and reset does not work.

• 11/15/2021· UNKNOWN OR OTHER

  The vehicle loses power at random times. I had my mechanic take a look at it who said it was my alternator. So, I brought a brand-new alternator and had him put it on and within 2 days it did it again. So, I took it back to my mechanic who said it was the alternator and the battery. So again, I brought another alternator and now a battery. 3 days later it lost power after taking my children to school, now no one knows what is going on and why it keeps losing power.

• 11/08/2016· SERVICE BRAKES

  TOOK MURANO TO MECHANIC BECAUSE WAS HAVING PROBLEMS WITH BRAKING, MECHANIC HAD BRAKE SERVICED AND MADE NEW. NOW CAR IS NOT WANTING TO STOP EVEN WHEN PUMPIN BRAKES. TOOK BACK AND WAS TOLD BY MECHANIC AT SHAMROCK THAT I NEED NEW ABS HYDROLIC BREAK SYSTEM

• 11/04/2019· POWER TRAIN

  COINCIDENTALLY WE JUST PAID OFF OUR VEHICLE A FEW MONTHS AGO. OUR 2011 NISSAN MURANO HAS 103, 000 MILES. ABOUT A MONTH AGO MY WIFE MENTIONED THAT THE CAR WAS HESITATING WHEN PRESSING THE GAS PEDAL TO PROCEED FORWARD FROM A STOPPED POSITION. ( THIS IS DEFINITELY A SAFETY HAZARD AT INTERSECTIONS AND ANY STOPPED POSITIONS TO PROCEED FORWARD). THE ENGINE WOULD JUST CUT OUT AND THEN AFTER A FEW SECONDS WOULD PICK BACK UP IN RPMS. I THOUGHT IT WAS A FUEL FILTER PROBLEM SO WE SENT IT TO OUR MECHANIC. HE CAME BACK TO US AND SAID ITS THE CVT TRANSMISSION AND IT COULD COST ANYWHERE FROM $3500 - $5000. SOMETHING WE DID NOT WANT HEAR WITH A VEHICLE WITH JUST A HUNDRED THOUSAND MILES ON IT. AFTER FURTHER RESEARCH WE SEE THIS HAS BEEN A KNOWN ISSUE WITH NISSAN CVT. I REALLY NEED SOME ASSISTANCE ON HOW TO GO ABOUT CONTACTING NISSAN TO SEE IF THEY WILL WARRANT THIS PROBLEM.

• 10/27/2018· POWER TRAIN

  ONLY 62,000 MILES AND NEEDS A NEW TRANSMISSION. CAR WOULD NOT GO OVER 20MPH.

• 10/25/2019· SERVICE BRAKES

  WITHOUT WARNING BRKE PEDAL BEGAN TO FADE. NO LEAKS, NO WARNING LIGHTS NOTED. DEALER QUOTES PARTS AT $1995 AND LABOR OF $400 PLUS TO REPAIR IN CONJUNCTION WITH PADS AND TURNED ROTORS TOTAL $3,200. NOTE - THIS CORRESPONDS TO ISSUES WITH THE 2009 AND 2015-2017 RECALLED MURANOS FOR THE SAMED USSUES EST MILAEGE 90K

• 10/24/2020· POWER TRAINCrash

  THE CVT WENT BAD IN THE VEHICLE AND NISSAN NEVER FIXED WHAT WAS REPORTED IN THE PAST WITH 2012S PEOPLE WITH 2013 TO CURRENT ARE ALL STILL HAVING CVT TRANSMISSIONS FAIL AND NISSAN IS NOT RECALLING OR FIXING THE ISSUE. WELL DRIVING ON THE FREEWAY THE VEHICLE STARTED KNOCKING AND LOST COMPLETE POWER AND LOOKED UNDER THE CAR AND HAD OIL SEEPING FROM IT.

• 10/24/2017· SERVICE BRAKES

  AS I WAS DRIVING DOWN THE ROAD I WENT OVER A SPEED BUMP AND MY BRAKES WENT ALL THE WAY DOWN TO THE FLOORBOARD. I WAS NOT GOING FAST AT THE TIME THIS OCCURRED. THIS HAS HAPPENED TWICE NOW, AND I WAS TOLD THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. NOW I AM OUT A VEHICLE UNTIL I CAN PAY $1300 TO GET IT REPLACED. MY WARRANTY JUST EXPIRED AND NOW I AM SCREWED. MY BRAKES ARE STILL NOT WORKING PROPERLY AND DID NOT GO BACK TO NORMAL.

• 10/20/2019· POWER TRAIN

  2011 NISSAN MURANO, 85000 MILES, ALL MAINTENANCE DONE ON TIME. DRIVING DOWN THE ROAD AT LOW SPEEDS STARTED TO HEAR A CLUNKING NOISE. THE NEXT DAY I WAS DRIVING DOWN THE HWY TAKING MY CAR INTO THE SHOP WHEN IT STARTED JUMPING RPMS AND WOULD NOT ACCELERATE ALMOST CAUSING ME TO GET KILLED WHILE TRYING TO PULL OF THE ROAD. AFTER LETTING THE CAR SIT I WAS ABLE TO DRIVE IT AT 30MPH TO THE CLOSEST CAR DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAILING TRANSMISSION. I STILL OWE ON THE CAR AND AM BEYOND UPSET THAT AFTER CALLING NISSAN THEY REFUSE TO DO ANYTHING . NOW MY CAR SITS TILL I FIND A WAY TO COME UP WITH THE THOUSANDS OF DOLLARS I HAVE TO PAY TO GET MY CAR BACK ON THE ROAD. NISSAN SHOULD EXTEND THE WARRANTY ON THE 2011 JUST LIKE THEY DID ON THE PREVIOUS YEARS.

• 10/17/2021· POWER TRAIN

  The vehicle hesitates when coming out of a stop as though it has lost power and then zooms forward. I believe it is the CVT transmission going out. Is currently an ongoing problem.

• 10/16/2019· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST TWO MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,499.

• 10/15/2018· SERVICE BRAKES

  TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 65 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, 612-395-4999) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

• 10/13/2022· POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

  2011 Nissan Murano, transmission issues. This is the second time I have had to report this problem, please also refer to my first complaint #11474221 on this vehicle for the same problem. When at a stop, and pushing the gas pedal to move forward, there is a hesitation or two before the vehicle moves forward. This is a big problem when trying to enter a highway, after a stop sign. With giving enough distance to merge, having the hesitation issue has almost caused an accident. This hesitation occurs in town driving and hi-way. The dealership Crown Nissan (Greensboro, NC) diagnosis indicated that the transmission was failing and needed to be replaced. Our local Nissan shop ordered a new transmission directly from Nissan, and installed into our car, by mechanics that were trained by Nissan. Received Murano back with replaced new transmission, and within two days it was hesitating again. The vehicle was taken to the dealership and it was confirmed that the ‘new’ transmission that was installed, was defective and when driving, also had the hesitation issue. A 2nd new transmission was ordered from Nissan, installed by Nissan trained mechanics, and delivered two weeks later. We received our Murano back on Oct.12, 2022 and when driving it there was a slight hesitation, but then started to buck very hard… I’m surprised that I don’t have whiplash. The 2nd new transmission installed is a ‘lemon’ as it is worse than the original AND the 1st new replacement, by bucking as well as the hesitation. Our Nissan Murano appears to be unfixable, as the company keeps sending transmissions that have serious flaws and will eventually hurt or kill someone. Where do we go from here, especially since we have paid off the loan a year ago.

• 10/08/2019· SERVICE BRAKES

  WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.

• 10/08/2018· STRUCTURE

  THE CONVERTIBLE TOP MALFUNCTIONED AND WAS UNABLE TO COMPLETELY CLOSE, SO IT WOULD LIFT AND FLY OFF WHEN MY CAR WAS IN MOTION. HAD TO MANUALLY LOCK BACK IN PLACE HOWEVER THE ROOF ERROR SIGNAL KEPT CONSISTENTLY BEEPING SINCE IT THOUGHT THE ROOF WAS STILL DOWN. HAD TO DISCONNECT WIRING TO BE ABLE TO USE CAR. NOW A FEW OTHER THINGS DON'T WORK PROPERLY BECAUSE OF THE WIRING THAT HAS BEEN DISCONNECTED AS A QUICK FIX TO THE PROBLEM.

• 10/07/2019· UNKNOWN OR OTHER

  I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.

• 10/06/2022· SUSPENSION

  The car was taken for inspection in Pennsylvania and the rear subframe has mostly rotted away where it connects to the frame. Had the subframe broken through it could have caused serious injury. It was confirmed by an independent inspection station. There are recalls on other murano model years so it is possible this year is also a problem that has not been exposed yet. The problem is evident on both sides of the vehicle.

• 10/06/2014· TIRES

  TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE SENSOR REMAINED ILLUMINATED FOR TWO HOURS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

• 10/03/2021· SUSPENSION,STRUCTURE

  I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating while moving. This is my wife's car and she loves it but we can't operate it due to the safety hazard. I searched this issue and have found many other Nissan Murano owners that have experienced the same issue. This is a serious safety issue Nissan should have addressed with their vehicles and with ours. My wife could have been placed in a dangerous position if I had not discovered this in time. Nissan should repair and or recall the affected vehicles to avoid possible serious bodily injury due to a loss of control created by this issue.

• 10/03/2014· VISIBILITY,STRUCTURE

  SUNROOF OF MY 2011 NISSAN MURANO EXPLODED SUDDENLY WHILE DRIVING DOWN THE HIGHWAY ON A CLEAR DAY AND NO OTHER CARS IN THE AREA. THE MALFUNCTION OF THE SUNROOF EXPLODING CAUSED THE CENTER OF THE SUNROOF GLASS TO PROTRUDE OUTWARD INTO A DOME SHAPE WHILE GLASS PIECES SHATTERED INTO THE CABIN OF THE MURANO. UPON CONTACTING THE NISSAN DEALER, THEY REFERRED ME TO THE NATIONAL NISSAN CUSTOMER SERVICE NUMBER, BUT AFTER 4 DAYS I AM STILL WAITING ON A CALL BACK FROM THE REGIONAL NISSAN OFFICE. THIS IS A MAJOR SAFETY ISSUE THAT NISSAN MUST TAKE RESPONSIBILITY FOR CORRECTING AS SOON AS POSSIBLE. *TR

• 10/01/2012· VISIBILITY/WIPER

  I PARKED THE MURANO IN THE GARAGE AND CLOSED THE GARAGE DOOR THEN WENT INSIDE THE HOUSE. ABOUT 30 MINUTES LATER I HEARD A MUFFLED BOOM SOUND. I THOUGHT THE WIND WAS BLOWING FURNITURE AROUND ON MY DECK. I WENT TO CHECK THE GARAGE AND NOTICED TEMPERED GLASS ON THE FLOOR. I LOOKED AT THE LIFT GATE DOOR AND NOTICED THE ENTIRE GLASS WINDOW HAD SHATTERED INWARD. MOST OF THE GLASS WAS INSIDE THE CAR. I DON'T KNOW HOW IT HAPPENED BUT IT WAS RAINING THAT DAY AND THE TEMPERATURE HAD FALLEN. *TR

• 09/30/2015· POWER TRAIN

  TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.

• 09/27/2023· SUSPENSION,WHEELS,SERVICE BRAKES

  2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this happened at a very low speed, (under 10 MPH). Upon inspection it was discovered that the lower control strut had rotted out and separated from the frame causing the wheel to collapse. If this had occurred on a main road at speed it could have caused a very serious accident due to loss of control. In this case it did not happen, as stated it was at low speed and in a parking lot. The deterioration of this strut was never called out by dealer inspite of numerous Multi-point safety inspections during normal periodic vehicle servicing. There was no warning of impending failure, it just occurred! Neither Nissan or the dealer claim any responsibility for the failure of this part(s) Both sides were replaced as both sides had rotted out.

• 09/23/2011· SERVICE BRAKES, HYDRAULIC

  WHILE DRIVING THE BRAKE LIGHT COMES ON AND STAY ON WHEN I PRESSED THE BRAKES THE CAR SHIMMER TOOK CAR TO DEALER FOR REPAIR WAS TOLD THE CAR WAS REPAIRED NOW THE BRAKE LIGHT IS ON AGAIN WHILE I AM TODAYS DATE SEPT. 23 . HAVE TO MAKE ANOTHER APOINTMENT TO CHECK OUT BRAKE AGAIN. *TR

• 09/16/2019· SERVICE BRAKES

  WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE. AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.

• 09/13/2011· VISIBILITY,STRUCTURE

  DRIVING APPX. 30MPH ON OPEN ASPHALT ROAD, NO CARS AHEAD OF ME, NO CARS BEHIND ME WHEN HEARD LOUD EXPLOSION, SIMILAR TO SHOT GUN BLAST. WHEN LOCATED TROUBLE FOUND THE MOON ROOF HAD EXPLODED. APPEARED TO BE AN UPWARD EXPLOSION. CAR TAKEN TO NISSAN DEALER FOR REPAIRS. DAMAGE WAS NOT CAUSED FROM ANY FLYING OBJECTS. HAS TO BE A DEFECT. *TR

• 09/12/2020· SERVICE BRAKES

  WHEN BRAKING HARD THE BRAKE PEDAL SOFTENS AND DOESN'T BRAKE WELL IT'S DANGEROUS AND I WAS INFORMED IT WAS A MANUFACTURING ERROR. IT HAPPENS ALL THE TIME CITY HIGHWAY PULLING OUT OF MY DRIVE WAY THE VEHICLE CAN BE MOVING OR STATIONARY THIS PROBLEM STILL OCCURS I WAS TOLD IT'S THE ACTUATOR AND ECU ANTISKID.PART NUMBER 47660-1SWOC SUPERSESSION 01225-1AA6C;47660-1AA6B;47660-1AA6C;476601SWOC

• 09/11/2018· ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING ON 95, BREAK PEDAL WENT TO FLOOR AFTER HITTING A BUMP AND BREAKING HARD. AFTER DOING RESEARCH, I LEARNED THAT THE ABS MODULE WAS THE CAUSE, AND HAD BEEN INCLUDED IN A RECALL FOR THE 2009 MODEL YEAR. NOTING THAT THE FAILING PART NUMBER FOR THE 2009 YEAR WAS "47660 1SW0A" AND FOUND TO BE IDENTICAL TO THE 2011 YEAR. MY VEHICLE HAS ABOUT 97K MILES. WHY IS THE RECALL LIMITED TO THE 2009 AND NOT INCLUDING THE 2011?

• 09/09/2011· VISIBILITY

  TRAVELLING @ 70 MPH WHEN SUNROOF EXPLODED. LIGHT RAIN, NO NEARBY TRAFFIC, NO OVERPASS. FORTUNATE TO PULL OVER WITHOUT AN ACCIDENT. *TR

• 09/04/2018· FUEL/PROPULSION SYSTEM

  WHEN I START TO ACCELERATE AFTER A STOP LIGHT OR STOP SIGN, MY CAR WILL HESITATE TO ACCEPT THE GAS AND SEEMS AS IF IT'S GOING TO QUIT, HOWEVER, INADVERTENTLY IT FINALLY CATCHES UP AND WILL START TO ACCELERATE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THIS VEHICLE IN JUNE OF 2016. IT SEEMS AS IF IT IS MORE OFTEN LATELY. THIS HAPPENS OFTEN AND IS DANGEROUS GOING THROUGH AN INTERSECTION. ALSO, THIS MAKES ME UNEASY BECAUSE ANYONE BEHIND ME COULD POSSIBLY RUN INTO THE BACK OF MY CAR.

• 08/29/2019· STRUCTURE

  MY VEHICLE'S DOOR LOCK WILL NOT UNLOCK MANUALLY. IF THE AUTO LOCKS STOP WORKING THIS SHOULDN'T STOP ME FROM UNLOCKING MY VEHICLE MANUALLY. MY ORIGINAL INCIDENT WITH THIS ISSUE WAS WITH ME IN THE VEHICLE. I WAS STUCK IN MY TRUCK. I HAD TO CLIMB OVER TO THE PASSENGER SIDE AND GET OUT THAT WAY. MY SECOND INCIDENT WITH THIS WAS ALL OF MY LOCKS DIDN'T WORK WITH THE FOB OR WITH MY KEY (MANNUALLY). THANKFULLY, I WAS NOT INSIDE THIS TIME. I HAD TO CALL ROADSIDE ASSISTANCE. THIS IS A REAL SAFETY ISSUE. DURING ALL OF THESE INCIDENTS, MY VEHICLE WAS STATIONARY.

• 08/28/2023· POWER TRAIN

  While driving car several times on the highway, when accelerating all power went out from the CVT transmission (like running out of gas), rendering the car without power on the highway. This was and continues to be a big concern as we were left on a high speed road with no power to move the car. This has occurred several times and we have been fortunate to be in the right hand lane to get off the main road and not cause an accident. This condition is known by Nissan and other repair facilities as the Infiniti dealer in Orlando, Fla conducted a diagnostic test and noted the car needed a transmission replacement at approximately 88,000 miles. This replacement was for $12,220 dollars, which was far more than the car was worth and with a car that should have many more miles left to operate and maintained very well. As this is a major safety issue, one of several with this car, we are submitting another incident report indicating our concern with this car, which there are many (rear subframe rusting, rear passenger door locks). The car got towed approximately 200 miles to our local mechanic who knew of these issues, but after a few days of test driving could not duplicate the issue on local roads. We still operate the car on local roads below highway speeds, but are concerned that at any point power will be lost. Even selling the car is an ethical dilemma for us as we know of several safety issues submitted to the NHTSA and Nissan has not issued any recalls or corrections to this year vehicle. Someone from the NHTSA should take action with Nissan to recall this vehicle for safety issues! As with other incidents, we have all the documentation from these events.

• 08/27/2018· POWER TRAIN

  TRANSFEE CASE LEAK NOTED DURING 60K MILES. SUBURBAN NISSAN OF MI NEVER TOOK THE INITIATIVE TO REPLACE THE TRANSFER CASE. NISSAN REPLACED THE SEALS ONLY BASED ON MY COMPLAINT. THE LEAK OCCURRED AGAIN IN TRANSFER CASE AT 126K MILES. NOW THE DEALER IS RECOMMENDING THE REPLACEMENT OF SEALS ONLY. NISSAN REFUSED TO ACKNOWLEDGE ISSUE WITH THEIR GARBAGE DESIGN.

• 08/26/2020· SERVICE BRAKES

  OVER THE LAST YEAR, FOR SOME REASON THE BRAKES PEDAL WILL GO ALMOST ALL THE WAY TO THE FLOOR WHEN ATTEMPTING TO STOP THE VEHICLE. THIS HAPPENS FROM TIME TO TIME AND WILL CEASE AFTER A FEW HOURS OR A DAY OR SO AND THE BRAKES WILL RETURN TO OPERATING NORMALLY. WE HAVE HAD THE CAR (SUV) CHECKED AND INSPECTED MULTIPLE TIMES, AND EACH TIME THE MECHANICS CANNOT FIND ANYTHING WRONG. I HAVE READ OF OTHER OWNERS OF THE SAME MAKE AND YEAR VEHICLE WHO HAVE THE SAME PROBLEM AND HAVE NOT BEEN ABLE TO RESOLVE IT. IN OUR CASE, WE HAVE NOT REAR ENDED SOMEONE (YET), BUT IT APPEARS THAT OTHERS HAVE COME VERY CLOSE. WE JUST TOOK THE CAR TO THE DEALERSHIP TWO DAYS AGO AND THE ISSUE REAPPEARED AGAIN. WHILE THEY HAD IT, THE BRAKES WERE WORKING FINE, AFTER WE GOT IT HOME, IT STARTED HAPPENING AGAIN WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, MAKING IT DIFFICULT TO STOP THE VEHICLE. A FEW HOURS LATER, THE ISSUE DISAPPEARED AND THE BRAKES WERE WORKING FINE. HELP PLEASE, BEFORE A FAMILY GETS SERIOUSLY INJURED OR A FAMILY GETS KILLED.

• 08/25/2016· STRUCTURE

  I WAS DRIVING UP RT 33 GOING NORTH TOWARD RIDGEFIELD AND THERE WERE FALLEN/CUT BRANCHES ON THE SIDE OF THE ROAD (ACROSS THE STREET FROM LINDEN TREE) THAT WERE STICKING OUT, AND SCRATCHED THE FULL LENGTH OF THE RIGHT SIDE OF MY CAR. THEY APPEARED TO HAVE BEEN PUSHED TO THE SIDE, BUT NOT ENOUGH TO AVOID BRUSHING A CAR. I HAVE A BLACK CAR AND ONE MARK IN PARTICULAR RUNS THE FULL LENGTH OF THE CAR. I TOOK IT TO A CAR WASH THIS MORNING HOPING IT WOULD WASH OFF, BUT IT IS A SCRATCH. I SPOKE TO GAYLAN IN NEW CANAAN WHO SUGGESTED I FILE THE CLAIM HERE. I AM NOT SURE IF THIS IS THE RIGHT SECTION. I TRIED TO TAKE PHOTOS BUT DUE TO GLARE AND THE THIN LINE AGAINST A BIG BLACK SPACE, YOU CANNOT TELL FROM A PHOTO. I AM HAPPY TO BRING THE CAR FOR FIRSTHAND INSPECTION. I AM VERY UPSET AS I WENT TO THE AREA TODAY AND THERE IS AN ORANGE CONE NEXT TO THE BRUSH TO ALERT PEOPLE, BUT I DID NOT SEE THE CONE AS IT WAS TUCKED BEHIND SOME OF THE LEAVES. PLEASE ADVISE AS THIS CAR IS STILL PRETTY NEW AND THESE SCRATCHES ARE IMPOSSIBLE TO GET OUT AND HAVE DAMAGED THE PAINT SURFACE ON THE RIGHT SIDE OF MY CAR.

• 08/22/2024· STRUCTURE,UNKNOWN OR OTHER

  Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes the replacement of the links and other items under this campaign. This vehicle is a convertible and the top frame is once again damaged due to the same recall for links. I recently took the vehicle to Lorenzo Nissan as the top is not working. They advised the frame links are bound, and the frame needs to be replaced. As this was covered under previous recall, the recall is obviously not adequate.