2011 Nissan Juke

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2013· AIR BAGS

  FRONT PASSENGER AIR BAG AND STATUS LIGHT INDICATOR MALFUNCTION: MY WIFE WEIGHTS ABOUT 105 POUNDS, WHEN SHE SITS ON THE FRONT PASSENGER SEAT, THE PASS AIR BAG OFF LIGHTS ILLUMINATES TO INDICATE THE FRONT PASSENGER AIR BAG IS OFF. THE AIRBAG SHOULD BE ON WITH HER WEIGHT. IT STARTS TO HAPPEN INTERMITTENTLY SINCE A YEAR AGO. *TR

• 12/31/2013· VISIBILITY/WIPER

  WINDSHIELD WIPER MALFUNCTION: 1. ISSUE IN INTERMITTENT MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO INTERMITTENT MODE, NO MATTER TURN KNOB AT WHAT INTERMITTENT LEVEL, WIPER RUNS CONTINUOUSLY FOR 20 TO 30 SECONDS, AND THEN STOP FOR ABOUT 10 SEC, STARTS AGAIN FOR 20 SECS AND THEN STOP 10SEC, REPEAT LIKE THIS AT ANY INTERMITTENT LEVEL, 2. ISSUE IN LOW/HIGH CONTINUOUS MODE: WHEN TURN WINDSHIELD WIPER SWITCH TO EITHER SLOW / HIGH CONTINUOUS MODE, WIPERS RUNS CONTINUOUSLY FOR ABOUT 20 TO 30 SECONDS, AND THEN STOPS FOR ABOUT 10 SEC AND REPEAT LIKE THIS. #2 ISSUE HAS BEEN QUITE DANGEROUS ABOUT 2 WEEKS AGO UNDER HEAVY RAIN, COULD BARELY SEE WHEN WIPER STOPS TO FUNCTION INTERMITTENTLY. CALLED NISSAN AMERICA THIS MORNING AND WAS TOLD THERE IS NO RECALL NOR SERVICE BULLETIN ON THIS PROBLEM YET, . BOUGHT THE CAR ABOUT 2 AND HALF YEARS AGO FROM NISSAN DEALER. *TR

• 12/27/2013· ENGINE AND ENGINE COOLING

  A CLICKING NOISE. DEALERSHIP SAID IT IS THE TIMING CHAIN. NISSAN DOES NOT CARE THAT SO MANY PEOPLE ARE HAVING A PROBLEM WITH THE TIMING CHAIN. I DO NOT HAVE 2,300.00 TO FIX IT BUT IF IT DOES NOT GET FIXED THEN YOU NEED TO REPLACE THE ENGINE AS A LOT OF OTHER PEOPLE HAD TO DO. *TR

• 12/24/2013· ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE,ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THE ENGINE FAILED AND THE BATTERY DRAINED EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE WINDSHIELD MADE A SQUEAKING AND RATTLING NOISE WHEN DRIVING AND GOING OVER BUMPS. IT WAS ALMOST A CONSTANT SOUND. THE ENGINE WOULD IDLE AND SPUTTER, WHEN STOPPED AT A RED LIGHT. WHEN THE CONSUMER ACCELERATED FROM THE LIGHT, THE VEHICLE STALLED. IT WAS DETERMINED THE TIMING CHAIN SNAPPED AND CAUSED DAMAGE TO THE CRANK SPROCKET AND CHAIN. THE TIMES CHAINS, GUIDES, TIMING CHAIN TENSIONER AND CRANK SPROCKET WERE ALL REPLACED. THE VEHICLE STARTED BUT MIS-FIRED DUE TO THE VALVES BEING BENT. THE ENGINE BLOCK WAS THEN REPLACED, DUE TO DAMAGE TO THE VALVE GUIDES AND PISTON TOPS. THE VEHICLE HAD TO BE TO TOWED TO THE DEALER, BECAUSE THE VEHICLE WAS EMITTING BLUE GRAYISH, COLORED SMOKE, AND THEN STALLED. UPDATED 06/18/14

• 12/23/2013· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

• 12/20/2016· FUEL SYSTEM, GASOLINE,ENGINE

  MY 2011 NISSAN JUKE HAS BEEN SITTING IN AUSTIN TX. WAITING TO BE TOWED FROM CLAY COOLEY NISSAN. THE MOTOR HAS BEEN RENDERED UNFIXABLE DUE TO SLUDGE FROM THE ENGINE. THE JUKE WAS RECALLED FOR A TIMING CHAIN REPLACEMENT ON DEC 16,2015 AT MILEAGE 96,133. IN THEIR REPORT IT STATES THAT DUE TO THE TIMING CHAIN HAVING BEEN STRETCHED AND RUBBED INTO THE SIDE OF THE ENGINE AND TIMING COVER;ALUMINUM SHAVINGS FROM THE BLOCK SOAKED IN OIL FROM THE LEAK THE CHAIN CREATED, IS THE REASON THE ENGINE WAS MALFUNCTIONING THIS TIME AROUND. IT WAS ONLY "PATCHED AND NOT FIXED" STATES THE MECHANIC FROM ED HICKS NISSAN. I PURCHASED THE EXTENDED WARRANTY FOR 100,000 MILES AND AT 108,000 MILES THE ENGINE BLOWS AND NISSAN DOES NOT WANT TO CLAIM RESPONSIBILITY FOR THE DAMAGE. I TOOK CARE OF MY CAR SINCE IT IS ALL I HAVE AND BELIEVED IN NISSAN MECHANICS WHEN THEY SAID IT WAS FIXED AND READY.NOT HAVING MY VEHICLE HAS CAUSED SO MUCH STRESS IN MY LIFE. IT HAS BEEN SINCE 8/17/2016 THAT I HAVE BEEN DEALING WITH NISSAN CORPORATE AND THERE CONSUMER AFFAIRS DEPARTMENT. IT SEEMS AT THIS TIME THEY DO NOT WANT TO COMMUNICATE WITH ME ANYMORE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. *TR

• 12/19/2018· ENGINEFire

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED. THE DRIVER ATTEMPTED TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND IT STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS FROM THE ENGINE. THE DRIVER ATTEMPTED TO RESTART THE VEHICLE WHILE IN TRAFFIC, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO MELLOY NISSAN (LOCATED AT 7707 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 545-6420), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

• 12/19/2014· FUEL SYSTEM, GASOLINE,ENGINE

  STARTING APPROXIMATELY 12/1/2014, WE BEGAN TO NOTICE A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT WITHIN MINUTES OF STARTING THE VEHICLE. THE SMELL WOULD DIMINISH AS THE CAR WARMED UP, BUT WOULD NOT GO AWAY COMPLETELY. WE CONTACTED THE LOCAL DEALER SERVICE DEPT., AND WERE TOLD THERE WAS A RECALL ON THIS ISSUE. UPON TAKING THE CAR IN TO BE SERVICED, THEY CONFIRMED THE FUEL LEAK WAS FROM THE FUEL RAIL PRESSURE SENSOR, WHICH IS THE PRECISE PROBLEM WHICH PROMPTED THE RECALL CAMPAIGN. ON FURTHER INVESTIGATION, THEY DETERMINED THE RECALL SERVICE (TECHNICAL BULLETIN REFERENCE NTB12-021B) HAD ALREADY BEEN PERFORMED ON THIS VIN, AND NISSAN WOULD NOT COVER THE REPAIR AT THIS POINT. NISSAN'S RECALL CAMPAIGN ID# IS R1201, NHTSA#12V-069. IT APPEARS, AT LEAST IN THIS CASE, THE RECALL SERVICE WAS INEFFECTIVE IN CORRECTING OR PREVENTING THE FUEL LEAK ISSUE, MAKING IT POSSIBLE THAT ALL AFFECTED VEHICLES MAY STILL BE PRONE TO THIS FUEL LEAK PROBLEM . NISSAN CUSTOMER RELATIONS FURTHER STATED THEY DID NOT CONSIDER AN ENGINE COMPARTMENT FUEL LEAK TO BE A SAFETY ISSUE. I STRONGLY BELIEVE AN "INCREASED RISK OF A FIRE" IS A SAFETY ISSUE AND NISSAN SHOULD STILL BE LIABLE TO CORRECT AN INHERENT SAFETY VULNERABILITY IN THEIR VEHICLES. *TR

• 12/12/2013· FUEL SYSTEM, GASOLINE

  SMELLING FUEL IN THE CAB WHILE DRIVING, NOTICED FUEL LEAKING. NISSAN SERVICE EXAMINED IT AND SAID IT WAS THE FUEL PRESSURE SENSOR. THE SAME THING THAT WAS RECALLED BEFORE. VERY SERIOUS ISSUE IN MY OPINION. NISSAN SERVICE SAID IT WAS NO LONGER IN WARRANTY AND NO LONGER A RECALL. *TR

• 12/11/2019· SUSPENSION,WHEELS

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING OUT OF A PARKING LOT, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE BALL JOINT AND TIE ROD WERE ON THE GROUND AND THE WHEEL WAS SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO DEERY BROTHERS NISSAN OF DUBUQUE (600 CENTURY DR, DUBUQUE, IA 52002, (563) 582-7700) TO BE DIAGNOSED, BUT THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS INVALID.

• 12/09/2014· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 55 MPH, THE FUEL GAUGE DECREASED AND THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

• 12/06/2021· UNKNOWN OR OTHER,ENGINE

  Problem with EVAP system. Many different codes are showing which means paying an extreme amount of money to diagnose problem and repair. Could be solenoid issue with the turbo part. CANNOT GET MY CAR SMOGGED because of this. The need service light does not go off. I am going to have to spend thousands at the dealer. This should be a recall issue.

• 12/01/2011· SUSPENSIONCrash

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT WAS DRIVING 30 MPH WHEN A LOUD POP EMITTED FROM UNDERNEATH THE FRONT OF THE VEHICLE AND THE VEHICLE BOUNCED OFF OF A CURB. THE FAILURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THE PASSENGER SIDE BALL JOINTS WERE DETACHED FROM THE FRAME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

• 11/25/2019· ENGINE

  IN 2014 NISSAN OF NORTH OLMSTEAD DID A RECALL ON OUR TIMING CHAIN WHEN THEY DID THE RECALL THEY DID NOT REPLACE THE TENSIONERS CAUSING THE CHAIN TO RUB THROUGH THE TIMING CHAIN COVER. THERE IS ALSO METAL SHARDS IN OUR OIL IN THE ENGINE. THE CAR WOULD NOT START AND WAS LEAKING OIL VERY BADLY WE TOOK THE CAR TO CONRAD'S IN LAKEWOOD AND THAT IS WHAT THEY TOLD US AND SHOWED US WITH VIDEO. *LN *TR*JB CONSUMER STATED DEALERSHIP REFUSE TO FIX.*JB

• 11/25/2015· ENGINE

  MY WIFE HAS A NISSAN JUKE 2011 WHICH HAS A RECALL ON IT FOR TURBO. SHE WAS DRIVING SUDDENLY LOST POWER. WE TOOK IT TO THE REPAIR SHOP THEY TOLD US ITS A TURBO THAT WENT BAD AND THERE IS A RECALL ON IT. WE TOOK THE CAR TO THE DEALER AND THEY REFUSED TO WORK ON IT I TOLD THEM THERE IS A RECALL FOR NISSAN JUKE 2011. THE DEALER TOLD US YES BUT NOT OUR VIN NUMBER WHEN HE ENTERED INTO THE SYSTEM. WHAT CONCERNS ME IS THAT SHE COMPLETELY LOST POWER WHILE DRIVING AND YES THATS A VERY SERIOUS CONCERN. I WOULD APPRECIATE IF YOU LOOK INTO THIS AND HAVE DEALER FIX ALL NISSAN 2011 JUKE. THEY DONT MENTION WHAT VIN # ARE HAVING ISSUE UNTIL YOU GO TO THE DEALER AND FIND OUT YOU HAVE TO PAY $4000.00 TO FIX. I JUST THINK ITS NOT RIGHT BUT I AM THANKFUL SHE WAS NOT HURT MORE AND MORE COMPLAINTS ARE COMING IN I AM HOPING THEY WILL FIX THIS ISSUE FOR ALL CAR OWNERS.

• 11/17/2018· FUEL/PROPULSION SYSTEM

  FUEL PRESSUE SENSOR FAILED AFTER TORQUED DOWN RECALL WAS COMPLETED BY DEALER. BOUGHT MY 2011 JUKE NEW FROM DEALER. CAR HAS BEEN PAID OFF SINCE 2016. I NEVER RECEIVED ANY RECALL INFORMATION REGARDING THE FUEL PRESSURE SENSOR UNTIL 2018. I WAS NOT EXPERIENCING ANY PROBLEMS WITH THE VEHICLE. APON RECIEVING THE RECALL NOTICE IN MAY 2018, I TOOK MY VEHICLE IN TO THE NISSAN DEALERSHIP TO ADDRESS RECALL. I PICKED UP MY JUKE AND BROUGHT IT HOME. SINCE I HAVE ANOTHER VEHICLE, THIS ONE WAS NOT MY DAILY DRIVER. I WENT OUT ONCE EVERY FEW DAYS TO CRANK IT UP. I DID NOTICE THAT THERE WAS A FUEL SMELL WHEN I CRANKED THE CAR. THOUGHT MAYBE SINCE THEY TORQUED THE FUEL PRESSURE SENSOR FOR THE RECALL, MAYBE SOMEHOW FUEL HAD GOTTEN IN THE ENGINE COMPARTMENT AND WOULD SIMPLY BURN OFF. THIS CONTINUED EVERY TIME I STARTED THE CAR. I DECIDED TO TAKE IT BACK TO THE DEALER. HAD TO TOW VEHICLE 30+ MILES BECAUSE OF POSSIBLE FIRE OR EXPLOSION FROM ANY IGNITION SOURCE THAT COULD OCCUR. I WAS CONCERNED WHEN THE FUEL SMELL DID NOT GO AWAY. SERVICE MANAGER CALLED AND SAID IT WAS THE FUEL PRESSURE SENDER AND THAT IT WOULD NEED TO BE REPLACED. I ASK FOR PART NUMBER WHICH CAME BACK TO FUEL PRESSURE SENSOR. HE ADVISED ME THAT I WOULD HAVE TO PAY OVER $750 DOLLARS FOR PARTS AND LABOR. SO I AUTHORIZED HIM TO ORDER THE PART BECAUSE THEY DONT KEEP RECALL PARTS ON HAND. I NEEDED TO CONTACT NISSAN. MY QUESTION IS IF THERE IS OR HAS BEEN 3 SEPARATE RECALLS FOR THIS PART AND MY VEHICLE WAS FINE BEFORE THE 2018 RECALL REPAIR. WHY IS THE DEALER REQUIRING ME TO PAY FOR THE REPAIR? IT IS MY UNDERSTANDING THAT RECALLS DONT HAVE AN EXPIRATION DATE. IF A PART FAILS THAT IS A KNOWN RECALLED PART THROUGHOUT NISSAN VEHICLES, THEN WHY ISN'T IT BEING REPLACED FOR FREE DUE TO THE HAZARDOUS NATURE OF NOT REPLACING IT.

• 11/10/2016· FUEL SYSTEM, GASOLINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL SYSTEM WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 90,000. UPDATED 01/27/17*LJ UPDATED 7/5/18*JB *TR

• 11/07/2018· UNKNOWN OR OTHER

  THE TURBO COMPONENT WENT OUT AND ITS UNSAFE TO DRIVE, I AM ONE MONTH OUTSIDE OF THE RECALL FOR THIS PROBLEM MY CAR IS A 2011 WITH 57K MILES ON IT AND THE AVERAGE FOR LA IS 12-15K. I AM TRYING TO OPEN A CASE WITH NISSAN TO SEE IF THEY WILL COVER IT CONSIDERING THEIR OWN MECHANICS TOLD ME I COULDN'T HAVE CAUSED THIS AND ITS A MANUFACTURE DEFECT.

• 11/04/2013· AIR BAGS

  THE PASSENGER AIRBAG DISABLED LIGHT COMES ON OCCASIONALLY EVEN WHEN MY DAUGHTER IS SEATED IN THE PASSENGER SEAT. SHE IS APPROXIMATELY 100 POUNDS. IT SEEMS THAT THE LIGHT IS ON MORE THAN IT IS OFF, WHICH IS CONCERNING BECAUSE IN EVENT OF AN ACCIDENT, IT WOULD MEAN THAT THE PASSENGER AIRBAG DOES NOT DEPLOY. *TR

• 11/03/2017· ENGINE

  I WAS TRAVELING ON THE INTERSTATE AND IT STARTED LOOSING POWER AND SMOKING REALLY BAD SO I PULLED OFF THE ROAD AND CALLED A TOW TRUCK. HAD IT PULLED TO THE SHOP. THEY SAID THE TURBO WENT OUT. HAD IT REPLACED. DROVE IT 2 WEEKS AND IT STARTED DOING THE SAME THING. SET ON THE ROAD FOR 3 HOURS. HAD IT TOWED AGAIN TO THE SHOP. HE SAID THE TURBO WENT OUT AGAIN. BEEN THERE FOR 2WEEKS ALREADY. LOST MY JOB BECAUSE I COULDN'T GET TO WORK. HAD NO WAY SO RIGHT NOW I'M WITHOUT RIDE. ILLY HAS AROUND 65,000 ON IT

• 11/03/2016· FUEL/PROPULSION SYSTEM

  THERE'S BEEN A FUEL LEAK FROM THE FUEL RAIL SENSOR AFTER THE RECALL WAS PERFORMED. IT IS CONCERNING THAT NISSAN WOULD NOT COVER THE COST OF THIS LEAK EVEN THOUGH THEY SAY THEY PERFORMED THE RECALL AND REPAIR THE PROBLEM THEY DID NOT REPLACE THE FUEL SENSOR GASKET WHEN DOING SO WHICH I BELIEVE CAUSED THE CURRENT LEAK. THIS SEEMS TO BE A REOCCURRING PROBLEM AND FEEL NISSAN SHOULD TAKE CARE OF SUCH A RISKY FUEL PROBLEM JUST ABOVE THE STARTER THAT COULD CAUSE A SPARK.

• 11/02/2018· POWER TRAIN

  ISSUES WITH TIMING CHAIN CREATING LOUD NOISE WHEN RUNNING

• 10/29/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V156000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE REPAIR FAILED TO REMEDY THE VEHICLE. THE VEHICLE WAS TAKEN TO SHEEHY NISSAN OF GLEN BURNIE (7232 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 754-1777) WHERE THE VEHICLE WAS REPAIRED TWICE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

• 10/24/2013· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO DEALER. AFTER DIAGNOSTIC TESTING, THE DEALER STATED THAT THE TIMING CHAIN WAS FRACTURED AND CAUSED THE ENGINE TO MALFUNCTION. THE DEALER STATED THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE ENGINE REPLACED. THE FAILURE MILEAGE WAS 71,000.

• 10/24/2013· ENGINE

  ON FRIDAY, OCTOBER 18TH MY DAUGHTER WAS DRIVING MY 2011 NISSAN JUKE STARTED DECLINING IN SPEED, WHICH LEFT HER STRANDED ON THE SIDE OF THE ROAD. MY CAR WAS TOWED TO A COLLISION REPAIR SHOP THINKING THE ISSUE HAD TO DO WITH A PREVIOUS ACCIDENT. COLLISION REPAIR SHOP PUTS IT ON A DIAGNOSTIC MACHINE AND LET ME KNOW THAT THERE WERE TWO RECALLS CURRENTLY ON MY CAR, WHICH COULD POSSIBLY BE THE REASON FOR MY CAR STALLING. HAD MY CAR TOWED TO A NISSAN DEALERSHIP TO FIND OUT THAT THE TIMING CHAIN BROKE. WAITING ON DEALERSHIP TO CONTACT TO LET ME KNOW THE EXTENT OF REPAIRS NEEDED AND COST. THEY'VE OFFERED TO GET ME INTO ANOTHER CAR, BUT I WOULDN'T GET MUCH FOR MY CURRENT CAR AND WOULD BE UPSIDE DOWN ON MY CAR NOTE. *TR

• 10/21/2015· ENGINE

  I HELPED MY DAUGHTER PURCHASE A 2011 NISSAN JUKE IN NOVEMBER 2015. IN APRIL 2015, THE CHECK ENGINE LIGHT CAME ON IN THE VEHICLE. SHE IMMEDIATELY TOOK IT IN TO A WAL-MART SERVICE CENTER. THE WM TECHNICIAN TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN AND THAT THE TIMING CHAIN NEEDED TO BE REPLACED. HE SUGGESTED THAT SHE TAKE THE VEHICLE ON TO A NISSAN DEALERSHIP WHICH SHE DID THE NEXT DAY. THE SERVICE TECHNICIAN AT THE NISSAN DEALERSHIP TOLD HER THAT 'WAL-MART DIDN'T KNOW WHAT THEY WERE TALKING ABOUT,' AND THAT THERE WERE NO METAL SHAVINGS IN THE OIL PAN. THEY DID, HOWEVER, REPLACE THE TIMING CHAIN SINCE THERE WAS ABOUT TO BE A RECALL, AND THEY ALSO PERFORMED AN OIL CHANGE. LAST WEEK (OCTOBER 2015), THE CAR WENT DEAD IN THE MIDDLE OF THE HIGHWAY. MY DAUGHTER TOOK IT THE NEXT DAY TO THE SAME NISSAN DEALERSHIP. THE SAME SERVICE TECHNICIAN AS THE ONE IN APRIL TOLD HER THAT THERE WERE METAL SHAVINGS IN THE OIL PAN, THERE WAS NO OIL IN THE VEHICLE, AND THAT DUE TO HER NEGLIGENCE THE ENGINE WOULD HAVE TO BE REPLACED AT A COST OF $10,000. WHEN SHE POINTED OUT THAT SHE TOLD THEM IN APRIL ABOUT THE METAL SHAVINGS, THE SERVICE TECH TOLD HER HE HAD NO RECOLLECTION OF THAT. SHE AND I BOTH TALKED WITH A NISSAN REGIONAL SPECIALIST. WE WERE TOLD, 'SORRY, YOUR POWERTRAIN WARRANTY RAN OUT AT 60,000 MILES.' AS I LOOKED OVER HER RECEIPT FROM APRIL, I NOTICED THERE WERE ITEMS LISTED THAT WOULD BE USED TO STOP AN OIL LEAK (THIS WAS CONFIRMED BY A CERTIFIED MECHANIC), YET NO SUCH PROBLEM WAS MENTIONED TO HER OR CHECKED OFF ON THE INSPECTION SHEET THEY GAVE HER. WHEN I ASKED THE REGIONAL SPECIALIST TO SPEAK TO THE FACT THAT THERE HAD OBVIOUSLY BEEN AN ATTEMPT TO PATCH AN OIL LEAK, HE REPLIED, 'I CAN'T SPEAK TO THAT. I'M NOT A MECHANIC.' NISSAN HAS BEEN ABSOLUTELY NO HELP.

• 10/21/2013· ENGINE

  THE ENGINE DIED WITHOUT ANY WARNING IN THE MIDDLE OF THE HIGHWAY. IT WAS LATER DETERMINED THAT THE TIMING CHAIN BROKE WITHOUT ANY WARNING. THE VEHICLE WAS SERVICED ON A REGULAR BASIS. HOWEVER, IT APPEARS THAT THIS MAY BE SOMETHING TYPICAL OF NISSAN VEHICLES. I WAS VERY FORTUNATE THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO GLIDE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO THE NEAREST DEALER, WHERE THEY CONFIRMED THE ENGINE WAS NO LONGER FUNCTIONING. I AM SUBMITTING THIS COMPLAINT TO WARN OTHERS AND ALSO DETERMINE HOW MANY OTHER COMPLAINTS YOU HAVE RECEIVED REGARDING THIS VEHICLE. THIS SHOULD NOT HAPPEN TO A WELL MAINTAINED AND SERVICED VEHICLE WITH ONLY 68,000 MILES AFTER ONLY TWO YEARS AND 3 MONTHS OF DRIVING (HIGHWAY MILES). *TR

• 10/18/2019· POWER TRAIN

  RECENTLY MY 2011 NISSAN JUKE AFTER RUNNING ON INTERSTATE OR GOING ABOVE 55 FOR SHORT PERIOD OF TIME LOSES ALL POWER. I ALMOST WAS IN WRECK ON OCT 5 2019. I WENT FROM 70MPH TO 5. ONCE CAR RESTED I REROUTED ONTO SIDE ROSDS HOME. NOW I'M UNABLE TO DRIVE MY CAR ON INTERSTATE OR HIGHWAY . WHAT I HAVE READ IS SAFETY ISSUE WITH COOLING OF THE TRANSMISSION. NOW I'M WRITING YOU TO PLEASE HELP ME WITH MY CAR.

• 10/15/2018· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TOW TRUCK DRIVER INSPECTED THE VEHICLE AND INDICATED THAT THE TIMING CHAIN MAY BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.

• 10/14/2021· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the vehicle would shut-off with the service engine soon warning light illuminated. The contact had taken the vehicle twice to the dealer where she purchased the vehicle and both times the dealer was unable to diagnose the failure. As the failure persisted, the vehicle was taken to Nissan of Hendersonville (1340 Spartanburg Hwy, Hendersonville, NC 28792) where they replaced the spark plugs and performed an oil change; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

• 10/12/2018· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT SMELLED FUEL AND NOTICED FUEL LEAKING FROM UNDER THE MIDDLE OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V069000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

• 10/12/2017· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO GET A DIAGNOSTIC TEST FROM THE LOCAL DEALER. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,454.

• 10/05/2015· FUEL/PROPULSION SYSTEM

  STRONG FUEL SMELL INSIDE CABIN AND OUTSIDE OF CAR EVERY TIME CAR IS RUNNING, ALONG WITH SIGNIFICANTLY REDUCED MPG (~18 CITY - 20HWY)

• 10/01/2019· FUEL/PROPULSION SYSTEM

  MY VEHICLE WAS TAKEN IN FOR ORIGINAL RECALL REPAIR IN NOVEMBER 2018 TO CHARLIE CLARK NISSAN. UPON PICKUP OF VEHICLE, I ALERTED SERVICE MAN OF STRONG SMELL OF GAS AND HE STATED IT HAD BEEN REPAIRED BUT MY FILTERS SIMPLY NEEDED TO BE REPLACED. I HAD ALL MY FILTERS REPLACED THREE TIMES AND ATTEMPTED TO TAKE MY VEHICLE TO ALTERNATE NISSAN DEALERSHIPS DUE TO PERSISTENT SMELL OF GAS BUT WAS TOLD SINCE THEY'RE ARE NO OPEN CAMPAIGNS WITH MY VIN. I TOOK MY VEHICLE BACK TO ORIGINAL DEALERSHIP AND HAVE NOW BEEN TOLD IT IS INDEED LEAKING FUEL AS A DIRECT RESULT OF THE RECALL BUT THEY ARE UNABLE TO COVER THE COSTS OF THE REPAIR DUE TO IT ALREADY BEEN PREVIOUSLY WORKED ON. VEHICLE LEAKS FUEL PROFUSELY, OMITS BLACK FUMES THROUGH EXHAUST AND HAS ISSUES ACCELERATING. AVERAGE FUEL USAGE IS 60 MILES PERFULL TANK OF GAS.

• 09/18/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE MASS AIR FLOW SENSOR. THE VEHICLE WAS TAKEN TO KELLY NISSAN, INC. (4300 95TH ST, OAK LAWN, IL 60453, (708) 499-1000) AND THE CONTACT WAS INFORMED THAT THE RECALL REPAIR WAS COMPLETED; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHICH FOUND THAT THE MASS AIR FLOW SENSOR WAS STILL FAULTY. THE MANUFACTURER WAS NOT CONTACTED. THE NHTSA CAMPAIGN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 57,000.

• 09/13/2020· UNKNOWN OR OTHER

  I'M ONLINE LOOKING FOR A CAR TO PURCHASE AND I CLICKED ON THIS WEB SITE PUT IN VIN #TO SEE IF ANY RECALLS WERE ON THIS CAR I'M WANTING TO PURCHASE.PRICED OVER 8,OOO THEN IT WENT DOWN TO LITTLE OVER 5,OOO CHECKED INTO IT BECAUSE OF SUCH A DISCOUNT

• 09/13/2016· STRUCTURE

  I TOOK THE CAR TO CAR WASH TODAY, WATER LEAKED INTO MY SHOES AREA FROM UNDER THE DASH BOARD. MY SHOES FEET GOT ALL WET.

• 09/11/2013· ENGINE

  DRIVE AT 30-35 MPH WHEN MY 2011 NISSAN JUKE STALLED IN THE MIDDLE OF THE ROAD. HAD TO PULL OVER AND IMMEDIATELY HAD TO HAVE CAR TOWED TO DEALERSHIP. WAS TOLD BY THE DEALER THE NEXT DAY THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE TIMING BELT. MY CAR HAS BEEN IN THE SHOP FOR NEARLY 3 WEEKS AND MY CAR STILL IS NOT FIXED EVEN WITH THE ENGINE BEING REPLACED IN MY CAR. MY CAR ONLY HAS 40,000 MILES ON IT. *TR

• 09/11/2012· FUEL/PROPULSION SYSTEMCrash

  AS I WAS COMING TO A STOP AT THE APPROACHING RED LIGHT, MY CAR COMPLETELY CUT OFF. IT WAS NOT ENOUGH TIME TO TURN ON HAZARDS OR SIGNAL ANY APPROACHING CARS SO THE CAR CAUSING THE CAR BEHIND ME TO HIT INTO THE BACK OF MY BUMPER. THE HIT CAUSED SOMETHING TO FALL OFF THE TOP OF THEIR CAR AND MAKE A SMALL CRACK ONTO MY DRIVER TAIL LIGHT. THE CAR STOPPED BECAUSE IT WAS COMPLETELY OUT OF GAS, EVEN THOUGH THE GAS METER READ THAT THERE WAS MORE THAN A QUARTER TANK OF GAS IN THE CAR. THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL SYSTEM NOT READING CORRECTLY, WHICH I HAD MY CAR TAKEN INTO THE NISSAN DEALERSHIP IN JULY, WHERE THEY SPENT 3 HOURS "CORRECTING" THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED CORRECTLY AS HAVING NO GAS IN THE CAR (EVEN THOUGH THE METER SAID I HAD GAS) CAUSED MY CAR TO STOP IN THE MIDDLE OF A BUSY STREET, WHICH IN TURN CAUSED MY DAUGHTER AND MYSELF TO BECOME INVOLVED IN A CAR ACCIDENT. *TR

• 09/10/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS DETECTED COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO EAU CLAIRE NISSAN (3214 MALL DR, EAU CLAIRE, WI 54701, (715) 833-7777) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS LOOSE AND CAUSED METAL FRAGMENTS TO ENTER THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

• 09/10/2015· UNKNOWN OR OTHER

  WHILE DRIVING OVER 100 MILES FROM HOME AT 60MPH, ON A MAJOR INTERSTATE, BEHIND A TRACTOR TRAILER, I WAITED FOR NO TRAFFIC IN THE LEFT LANE SO THAT I COULD PASS. I PUT MY BLINKER ON, GOT INTO THE LEFT LANE, GOT NEXT TO THE TRACTOR TRAILER AND THE CAR WENT FROM 65 TO TEN MPH AND WOULD NOT GO ANY FASTER. OBVIOUSLY MY CAR DROPPED BACK AND I VERY SLOWLY GOT BACK BEHIND THE TRACTOR TRAILER AND OVER TO THE SIDE OF THE ROAD. THE TRANSMISSION BLEW FROM OVERHEATING! I WAS ABLE TO GET A GARAGE TO LOOK AT IT AND DIAGNOSE IT AND IT WAS RECONFIRMED WHEN BROUGHT TO A NISSAN DEALERSHIP. IT CAME WITH A 60,000 MILE WARRANTY, I PAID EXTRA TO GET A 72000 MILE WARRANTY , AND IT WENT AT 87000. MY RESEARCH SHOWED MANY NISSAN JUKE OWNERS HAVING THE SAME PROBLEM AFTER DRIVING THEIR JUKE OVER A HUNDRED MILE STRETCH OR MORE. I PAID ALMOST 35000. FOR THIS CAR AND BOUGHT IT WITH TWELVE MILES ON IT. ARE THEY MEANT TO GO LESS THAN 4 YEARS?! I AM NOT THAT RICH! I REPORTED IT TO NISSAN, THEY CALLED ME TODAY AND SAID THEY WERE SORRY THAT THEY COULDN'T HELP ME BUT THAT IT WAS OUT OF WARRANTY. I COULD HAVE GOTTEN KILLED ON THAT HIGHWAY! NOW I AM OUT A CAR I BOUGHT IN OCTOBER OF 2011 AND IT DIED IN SEPTEMBER OF 2015 (LESS THAN 4 YEARS!) ...UNLESS I PAY $4000. FOR A TRANSMISSION WITH 10,000 MILES ON IT BECAUSE NISSAN SAYS I CANT EVEN GET A NEW TRANSMISSION FOR IT!

• 09/02/2016· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  RECALL 11V583000 DOES NOT INCLUDE MY VIN. ALL 2011 NISSAN JUKE SHOULD BE INCLUDED IN THE RECALL. MY TURBO CURRENTLY NEEDS REPLACED DUE TO A WORN BEARING. SEVERAL PEOPLE ONLINE HAVE TO REPLACE THEIR TURBOS IN THEIR 2011 JUKES AT A COST OF $2800.

• 08/29/2018· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. THE CONTACT STATED THAT THE GEAR SHIFTER WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD COME TO A COMPLETE STOP WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY, BUT THE FAILURES COULD NOT BE DIAGNOSED OR REPAIRED. THE FAILURES CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE REPAIR FACILITY. THE MECHANIC REPLACED THE TRANSMISSION ASSEMBLY, BUT THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE VEHICLE AFTER THE REPAIR. THE VEHICLE WAS TOWED TO ANOTHER REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER AND WATER PUMP NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

• 08/28/2013· ENGINE

  MY CAR HAS ENGINE FAILURE AT 2 YEARS OLD AND 72K MILES. I INITIALLY TOOK MY CAR TO NISSAN AT THE FATE AND MILEAGE LISTED ABOVE FOR A RATTLE IN THE ENGINE AREA. WAS TOLD IT NEEDED A NEW DRIVE BELT AND TENSIONER. THIS WAS A MISDIAGNOSIS. THE RATTLE GETS WORSE, DRIVE PERFORMANCE DECLINES, RAKE THE CAR BACK TO NISSAN ON 8/27. COMPRESSION TEST REVEALS TWO CYLINDERS AT OR BELOW MINIMUM SPECIFICATIONS. I WAS TOLD THAT I NEED A NEW ENGINE. MY OWN RESEARCH HAS REVEALS SEVERAL CONSUMER COMPLAINTS ABOUT THE TIMING CHAIN IN THE 2011 JUKE. MANY FOLKS ALL OVER THE INTERNET ARE REPORTING THAT AT APPROXIMATELY THE SAME MILEAGE AS ME, THEIR CAR STARTS TO RATTLE AND WHEN THEY TAKE IT IN, THEY ARE TOLD THEY NEED A NEW ENGINE. MOST POINT TO THE TIMING CHAIN. MY SERVICE GUY WAS RELUCTANT TO BLAME THE TIMING CHAIN AND WOULD SAY ONLY THAT "SLUDGE" WAS PROBABLY THE CULPRIT. IT ISN'T. I REALLY HOPE THIS ISSUE IS BEING MONITORED. IT SEEMS MANY PEOPLE ARE HOPING FOR A RECALL SOON. *TT

• 08/25/2016· POWER TRAIN,UNKNOWN OR OTHER,ENGINE

  EXPERIENCED SUDDEN LOSS OF PROPULSION AND CONTROL OF ACCELERATION WHILE TRAVELING ON 70 MPH ON FREEWAY. DIAGNOSTIC SUGGESTION IS AN ISSUE IDENTICAL TO THE RECALL AFFECTING NISSAN JUKES OF THIS YEAR IN RECALL CAMPAIGN #11V583000, IN WHICH A FAULTY VALVE CASING WELD BREAKS LOOSE INSIDE OF THE ENGINE. HOWEVER MY VEHICLE WAS NOT MANUFACTURED IN THE TIME PERIOD SPECIFIED IN THAT RECALL, AS IT WAS MANUFACTURED 8 WEEKS AFTER THE FINAL RECALL WINDOW DATE OF 5/12/11. CAR MAKES INTERMITTENT POPPING NOISE WHEN DRIVING, EXPERIENCES HIGH RPM WITHOUT ACCELERATION. CURRENT MILEAGE ON VEHICLE - 61,255 MILES.

• 08/22/2017· ELECTRICAL SYSTEM

  DOOR LATCH AND LOCKS NOT WORKING PROPERLY. SERVICE BULLETINS (3) WERE ISSUED BUT I WAS NEVER INFORMED AND NISSAN WON'T COVER THE COST OF THE REPAIRS. CAR IS PARKED. I TOLD NISSAN THIS IS A SAFETY ISSUE CAUSE PASSENGERS CAN NOT GET OUT OF THE CAR AT TIMES.

• 08/15/2015· ENGINE

  WHEN STARTING MY 2011 NISSAN JUKE IN MID-JULY 2015 (IT WAS LESS THAN 60,000 MILES AT THE TIME), A LOUD SUCTION SOUND WAS HEARD. THEN, AT 35 MPH MOMENTS LATER, MORE NOISES CAME FROM THE ENGINE AND ABOUT 50% OF ENGINE POWER WAS LOST BUT RETURNED. SUBSEQUENTLY, THE PROBLEM SEEMED TO CORRECT ITSELF AND I THOUGHT MAYBE IT WAS A BAD BATCH OF GASOLINE. BUT BECAUSE IT ACTED UP FROM TIME TO TIME I CONTACTED THE NISSAN DEALER TO ASK IF THERE WAS ANOTHER RECALL ON MY JUKE (RECALL P4213 TIMING CHAIN WAS REPAIRED 10/15/2014). THE DEALER WHERE I PURCHASED THE JUKE SAID THERE WERE NO MORE ENGINE RECALLS. BUT AS THE PROBLEM WORSENED I TOOK THE JUKE TO MY LOCAL MECHANIC ON 8/3/2015 WITH 59,850 MILES HIS COMPUTER ANALYSIS SHOWED CODE P2263 AND HE RECOMMENDED THAT I TAKE IT TO THE DEALER TO REPAIR THE TURBO CHARGER. THE NISSAN DEALER TESTED THE CAR AND INFORMED ME THAT THE PROBLEM WAS, IN FACT, THE TURBO CHARGER AND IT REQUIRED REPLACEMENT. HOWEVER, THE WARRANTY WAS 5 YEARS/60,000 MILES AND IT WOULD NOT BE COVERED SINCE IT WAS THEN ONLY 4 YEARS OLD BUT OVER BY ABOUT 5000 MILES (ALTHOUGH IT WAS UNDER WARRANTY MILES WHEN THE PROBLEM STARTED). THUS, I CONTACTED NISSAN CONSUMER AFFAIRS WHO DECIDED THAT NISSAN WOULD PAY TO REPLACE THE TURBO CHARGER AND RELATED PARTS BUT I WOULD BE RESPONSIBLE FOR THE TYPICAL $240 IN LABOR COSTS. I AGREED TO THIS ARRANGEMENT. AT THE TIME OF THIS SUBMISSION (8/15/2015), MY JUKE IS STILL AT THE DEALER WHERE IT HAS BEEN FOR WELL OVER A WEEK. I WAS TOLD TODAY THAT ALTHOUGH THE NEW TURBO CHARGER HAS BEEN INSTALLED, THE OIL LINE THAT FEEDS THE TURBO CHARGER IS CLOGGED AND NEEDS REPLACED. NOTE: I DISCOVERED THROUGH ONLINE RESEARCH THAT, IN FACT, A RECALL DOES EXIST ON THIS TURBO CHARGER AS FOLLOWS: RECALL NUMBER: 11V583000 RECALL DATE: 12/08/2011

• 08/14/2018· VISIBILITY/WIPER

  WHILE DRIVING ON HIGHWAY AT 65 MPH, THE SUNROOF EXPLODED. IT SOUNDED LIKE A GUN SHOT AND GLASS FLEW EVERYWHERE INSIDE AND OUT OF CAR. NO ROAD HAZARD OR DEBRIS NOTED TO CAUSE ANY DAMAGE. NO WEATHER ISSUES PRESENT. IT WAS A CLEAR DAY APPROXIMATELY 78 DEGREES F. THE SUNROOF WAS CLOSED AT TIME OF INCIDENT. IT WAS EXTREMELY TERRIFYING AND CAUSED CONFUSION WHILE TRAVELLING AT HIGHWAY SPEEDS AND TRYING TO FIGURE OUT WHAT HAPPENED. THIS WAS A 4 LANE HIGHWAY WITH TWO LANES OF TRAFFIC EACH WAY WHICH COULD HAVE BEEN IMPACTED WOULD I HAVE SWERVED OR OTHERWISE REACTED TO THE SOUND OR RAINING GLASS SHARDS. VERY DANGEROUS SITUATION.

• 08/11/2017· ENGINE

  TL* THE CONTACT OWNS A 2011 NISSAN JUKE. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND WOULD NO LONGER ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TURBOCHARGER SENSOR BRACKET FRACTURED. THE MECHANIC WAS ABLE TO APPLY A TEMPORARY REMEDY TO THE VEHICLE, WHICH LATER FAILED. THE VEHICLE WAS LATER TAKEN TO FENTON NISSAN LOCATED IN OKLAHOMA CITY, OKLAHOMA WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V583000 (ENGINE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 95,000.

• 08/09/2011· FUEL SYSTEM, OTHER

  VEHICLE INVOLVED: 2011 NISSAN JUKE SL AND HAS 4,192 MILES ON THE ODOMETER. WHILE DRIVING DOWN THE HIGHWAY, WE RAN OVER SOME DEBRIS WHICH PUNCTURED THE GAS TANK, CAUSING ALL OF THE GAS TO BEGIN POURING OUT OF THE TANK. WE HAD JUST FILLED UP THE 11.8 GALLON FUEL TANK AND HAD NO IDEA THE FUEL WAS LEAKING UNTIL WE PULLED INTO THE DRIVEWAY APPROX. FIVE MILES LATER. WE CALLED THE FIRE DEPT. FOR FEAR OF THE CAR EXPLODING IN THE DRIVEWAY. THE FIREFIGHTERS WERE SHOCKED THERE WAS NOTHING PROTECTING THE FUEL TANK FROM ROAD DEBRIS BOUNCING UP AND PUNCHING A HOLE INTO IT. I FEEL THIS IS A MANUFACTURERS DEFECT. THE GAS TANK SHOULDN'T BE SITTING OUT SO EXPOSED. NISSAN HAD A SIMILAR PROBLEM WITH THE MURANO FOR WHICH THEY ORDERED A SAFETY RECALL TO ADDRESS THIS PROBLEM. THEY SHOULD DO THE SAME WITH THE JUKE. THE LOCAL DEALERSHIP AND NISSAN CORPORATION HAS SHOWN NOT A CARE FOR WHAT HAPPENED TO MY WIFE AND I, CLAIMING IT'S NOT THEIR FAULT WE RAN OVER SOMETHING IN THE ROAD. THE REALITY IS SOME THINGS ARE UNAVOIDABLE TO RUN OVER AND THE GAS TANK SHOULDN'T BE SO EASILY RUPTURED AND POSITIONED WITH NO TYPE OF PROTECTIVE PLATE IN THE WAY. THE REPAIR BILL WAS $863.04 TO PUT IN A NEW GAS TANK. MY WIFE IS NOW TERRIFIED OF DRIVING THE CAR FOR FEAR OF BEING BLOWN UP AND WANTS TO GET RID OF IT. *TR