2011 Mitsubishi Outlander Sport

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/30/2017· UNKNOWN OR OTHER

  HELLO, MY BLOWER STOPPER WORKING IN MY CAR AND I FOUND THIS RECALL ONLINE AND I WAS WONDERING IF MY CAR WAS PART OF THIS RECALL: RECALL NUMBER 15V233000 RECALL DATE 04/20/2015 COMPONENT VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER SUMMARY MITSUBISHI MOTORS NORTH AMERICA, INC. (MITSUBISHI) IS RECALLING CERTAIN MODEL YEAR 2009-2011 LANCER VEHICLES MANUFACTURED MARCH 16, 2009, TO MARCH 30, 2011, 2010-2011 LANCER SPORTBACK VEHICLES MANUFACTURED JUNE 17, 2009, TO DECEMBER 1, 2010, 2010-2011 LANCER EVOLUTION VEHICLES MANUFACTURED JULY 14, 2009, TO JANUARY 7, 2011, 2009-2011 OUTLANDER VEHICLES MANUFACTURED FEBRUARY 10, 2009, TO JUNE 22, 2011, AND 2011 OUTLANDER SPORT VEHICLES MANUFACTURED AUGUST 26, 2010, TO NOVEMBER 19, 2010. IN THE AFFECTED VEHICLES, THE BLOWER MOTOR MAY FAIL. CONSEQUENCE FAILURE OF THE BLOWER MOTOR MAY REDUCE THE PERFORMANCE OF THE WINDSHIELD DEFROSTER, DIMINISHING THE DRIVER'S VISIBILITY AND INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MITSUBISHI WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE A SUSPECT BLOWER MOTOR, FREE OF CHARGE. THE RECALL BEGAN ON JUNE 15, 2015. OWNERS MAY CONTACT MITSUBISHI CUSTOMER SERVICE AT 1-888-648-7820. MITSUBISHI'S NUMBER FOR THIS RECALL IS SR-15-003.

• 12/30/2016· SUSPENSION

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/30/2016· ELECTRICAL SYSTEM,VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE OPERATING THE VEHICLE, THE WINDSHIELD WIPERS FAILED TO ACTIVATE. THE NEXT MORNING, THE VEHICLE WOULD NOT START. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT REPROGRAMMED THE ECU AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000.

• 12/30/2014· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/10/15*CN UPDATED 10/2/2015*JS

• 12/30/2014· ENGINE

  I HAVE BEEN WAITING FOR 1.5 MONTHS AND COUNTING FOR A LOCAL MITSUBISHI DEALER TO REPLACE MY DRIVE BELT PER INSTRUCTIONS IN THE "IMPORTANT SAFETY RECALL" NOTICE. I HAVE CALLED EVERY LOCAL DEALER WITH THE PROMISE OF RETURNING MY CALL WHEN THEY RECEIVE THE PARTS. I WOULD LIKE TO KNOW WHAT VEHICLE MANUFACTURERS AND THE NHTSA CONSIDER TO BE "PROMPT" CONSIDERING THESE ARE SAFETY RISKS THAT PUT MYSELF, MY FAMILY, AND OTHERS AT RISK ON A DAILY BASIS UNTIL THE PART IS REPAIRED. IS IT 45 DAYS? 180 DAYS? THIS IS RIDICULOUS THAT I HAVE TO SIT AND WAIT, DRIVING MY POTENTIALLY DANGEROUS CAR EVERY DAY, WHEN THERE IS A KNOWN ISSUE AND A KNOWN SOLUTION. WHEN ISSUING A RECALL, I WOULD EXPECT THAT THE MANUFACTURER AND NHTSA WOULD BE ADEQUATELY PREPARED TO ADDRESS THE SAFETY ISSUE TIMELY RATHER THAN ALLOWING THIS ISSUE TO CREATE EXTRA RISK. PLEASE ADVISE ON HOW TO PROCEED AND PROVIDE MORE REALISTIC EXPECTATIONS RATHER THAN BROAD TERMINOLOGY LIKE "PROMPT". *JS

• 12/12/2017· SERVICE BRAKES

  VEHICLE WAS PURCHASED IN VIRGINIA WITH THE ASSUMPTION IT WOULD PASS MARYLAND INSPECTION AS IT HAD PASSED VIRGINIA INSPECTION. FRONT BRAKE PADS WERE WORN TOO THIN AND THE ROTORS WERE RUSTED. TO PASS MARYLAND INSPECTION IS NEEDED NEW FRONT BRAKE PADS AND ROTORS AND WOULD HAVE NEEDED REAR PADS ALSO. DEALERSHIP REFUSED TO BE RESPONSIBLE FOR THE PROBLEM. THE CONSUMER STATED THE DEALER PROVIDED A REIMBURSEMENT AND REQUESTED TO WITHDRAW THE COMPLAINT. *JS

• 12/08/2014· ENGINE

  I WENT ON VACATION FOR SEVEN DAYS AND WHEN I RETURNED I STARTED THE VEHICLE TO MAKE SURE IT WOULD AND IT STARTED JUST FINE. THE NEXT MORNING AS I WAS GETTING READY TO LEAVE FOR WORK, THE VEHICLE STALLED. I CONTACTED ROADSIDE ASSISTANCE AND IT WAS NOT THE BATTERY. I THEN TOWED THE VEHICLE TO A MECHANIC TO HAVE IT LOOKED AT. THEY STATED THE ENGINE MAY BE DONE FOR BECAUSE THE COMPRESSION LEVELS WERE READING VERY LOW AND THE HIGHEST READING WAS A 41 OF THE FOUR CYLINDERS. THEY SUGGESTED ITS EITHER THE TIMING BELT OR THE ENGINE AND THAT THE TIMING BELT SHOULD NOT HAVE GONE BAD WITH ONLY 60, 489 MILES. I CONTACTED MITSUBISHI AND LEARNED I WAS OVER THE MANUFACTURER WARRANTY BY 489 MILES. I'M LOST FOR WORDS AND DO NOT WHETHER TO GO FORWARD AND GET IT FIXED OR IF THERE'S ANY OTHER OPTIONS FOR ME.I DO NOT UNDERSTAND HOW MY TIMING BELT COULD HAVE WENT OUT WHILE SITTING IN MY PARKING LOT WHEREAS MOST BREAK WHILE DRIVING. I'VE ALREADY HAD MY DRIVE BELT REPLACED DUE TO RECALL. *TR

• 12/06/2018· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT NOTICED THAT THE HEATER AND DEFROSTER STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLOWER WIRE MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (OAKLAND MITSUBISHI, 2500 WEBSTER ST, OAKLAND, CA 94612, (510) 267-0688) WAS CONTACTED TO SCHEDULE AN APPOINTMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 69,000.

• 12/05/2018· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  BRAKES MAKE A DIFFERENT SOUND (LIKE A BLOW) WHEN IT BRAKES SUDDENLY. AIR CONDITIONING STOPPED WORKING TWO WEEKS AGO. WHEN THE A / C IS TURNED ON, THE SOUND OF THE COMPRESSOR IS HEARD BUT NO AIR IS VOTED. OPAQUE OR NOT ILLUMINATE WELL. LOW INTENSITY OF THE LIGHTS.

• 12/03/2018· SEAT BELTS

  I OWN A 2011 MITSUBISHI OUTLANDER SPORT. THE DRIVER SEAT BELT CLICKS AS IF IT IS FASTENED CORRECTLY THEN MOMENTS LATER IT WILL POP OUT AS IF IT WERE NEVER ATTACHED. THIS IS A HUGE SAFETY RISK FOR ANYONE WHO IS DRIVING THE VEHICLE.

• 12/01/2017· ELECTRICAL SYSTEM

  TAIL LIGHTS NOT WORKING DEALER SAYS ECU IS BAD

• 11/20/2018· VISIBILITY

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE BLOWER MOTOR FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BIGGERS MITSUBISHI (LOCATED AT 1325 E CHICAGO ST, ELGIN, IL 60120, (224) 276-5676), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

• 11/17/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 11/13/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 11/11/2011· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  THE DASHBOARD INDICATOR FOR THE HEADLIGHT SHOWS THE PARKING LIGHT SYMBOL FOR BOTH THE PARKING LIGHTS AND THE HEADLIGHTS. IT IS IMPOSSIBLE TO DETERMINE FROM THE DASHBOARD WHICH LIGHTS ARE BEING USED. THIS COULD RESULT IN DRIVING AT NIGHT WITH THE PARKING LIGHTS ON WHEN HEADLIGHTS ARE NEEDED. THIS IS AN UNSAFE CONDITION. THE HEADLIGHT SYMBOL SHOULD BE USED WHENEVER THE HEADLIGHTS ARE ON. *TR

• 11/04/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

• 11/03/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 11/03/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

• 10/31/2018· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WOULD BECOME FOGGED OVER NO MATTER THE OUTSIDE TEMPERATURE MAKING IT DIFFICULT TO SEE. THE CONTACT STATED MUST KEEP THE DEFOGGER ON CONSTANTLY IN ORDER SO HE CAN SEE OUT OF THE FRONT WINDSHIELD. THE CONTACT CALLED THE DEALER ROUTE 46 MITSUBISHI (400 US-46, TOTOWA, NJ 07512 (973) 330-9535) AND THEY STATED THAT THE ISSUE WAS NOT COVERED BY A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.

• 10/31/2016· STEERING,ELECTRICAL SYSTEM,ENGINE

  I WAS DRIVING ALONG ON A NORMAL CITY STREET AND ALL OF THE SUDDEN EVERY INDICATOR LIGHT BEGAN TO COME ON...FIRST THE BATTERY CHARGING SYSTEM, NEXT THE ENGINE OVERHEAT WARNING, THE ABS, THE BRAKE, THE POWER STEERING, THE AIR BAG, ETC. I BEGAN TO LOSE POWER, IDLE ROUGHLY, AND EVENTUALLY DIE COMPLETELY. IT WOULD NOT RESTART. THE NEXT DAY, I TRIED TO JUMP START WITH NO SUCCESS AT ALL. AFTER FURTHER EXAMINATION, NOTICED THAT THE DRIVE BELT HAD COME OFF THE PULLEYS COMPLETELY. *TR

• 10/30/2014· ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE PASSING A SLOWER VEHICLE DURING INCREASED RPM'S THE MOTOR STALL AND STOPPED ASC SERVICE LIGHTS AND AIRBAG SERVICE LIGHT CAME ON ALMOST RESULTING IN A CRASH WITH PASSING VEHICLE BECAUSE OF NO STEERING AND PROPER BRAKING DUE TO LOSS OF POWER DEALERSHIP DIAGNOSTIC TECH NOTED INTERNAL FAILURE WITH ELECTRONIC CONTROL MODULE (ECM). *TR

• 10/28/2014· ENGINE

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14B562000 (ENGINE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 10/26/2012· AIR BAGSCrash

  CAR WAS STRUCK ON HIGHWAY ON ITS SIDE AND WAS PUSHED OFF THE ROAD THROUGH 30FT OF TREES. DAMAGE TO ALL SIDES OF CAR (TOTALED) EXCEPT REAR. NO AIR BAG WENT OFF DESPITE SEVERITY OF CRASH. *TR

• 10/16/2018· POWER TRAIN,ENGINE

  2011 MITSUBISHI OUTLANDER. CONSUMER WRITES WITH REGARD TO BELT TENSION TIGHTENER RECALL REPAIR. *AS THE CONSUMER STATED THAT THE DEALER CHARGED FOR A PORTION OF THE REPAIR THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL.*JS *JS

• 10/07/2020· UNKNOWN OR OTHER

  PAINT CHIPPING. PAINT LIFTING ON HOOD AND ROOF OF CAR. CAR DRIVEN UNDER NORMAL CIRCUMSTANCES. CALL WAS BROUGHT BACK TO WANTAGH MITSUBISHI SALES AND SERVICE WHERE CAR WAS PURCHASED IN WANTAGH NEW YORK. FILED COMPLAINT AND REPORTED ISSUE WHEN ORIGINALLY HAPPENED.

• 10/07/2020· FUEL/PROPULSION SYSTEM

  VEHICLE WAS STATIONARY AND SMELLED OF GAS. TOOK TO MECHANIC WHO PROVIDED EVIDENCE THAT THE FUEL TANK IS LEAKING FUEL. THE MECHANIC PROVIDED PICTURES OF THE TANK WHICH LOOKS TO HAVE ABNORMAL DAMAGE. DOES NOT SEEM THAT TANKS WOULD LEAK IN THE EVIDENCED MANNER. CONTACTED BOTH MITSUBISHI DEALERSHIP AND MITSUBISHI MANUFACTURER WHO COULD NOT PROVIDE REPLACEMENT TANK IN TIMELY MANNER AND WERE NOT WILLING TO ADDRESS THE SAFETY ISSUE RAISED REGARDING THE STATUS OF THE FUEL TANK. THE VEHICLE HAS NOT BEEN DRIVEN FAR AT ALL DUE TO THE PANDEMIC AND THERE HAS NOT BEEN A REASON TO BE CONCERNED ABOUT DAMAGE TO THE FUEL TANK FROM THE PERSPECTIVE OF THE DRIVER/OWNER.

• 10/05/2017· ELECTRICAL SYSTEM,AIR BAGS

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DRIVER ADJUSTED THE SEAT AND WAS UNAWARE THAT THE WIRING UNDERNEATH NEEDED TO BE RE-ROUTED AND HAD BEEN SPLICED, CAUSING THE WARNING INDICATOR TO FLASH. THE VEHICLE WAS TAKEN TO THE DEALER (LAS VEGAS MITSUBISHI, 7100 W SAHARA AVE, LAS VEGAS, NV 89117, (866) 510-6859) WHERE IT WAS DIAGNOSED THAT THE WIRING AND WIRE HARNESS NEEDED TO BE REPLACED UNDER THE DRIVER'S SEAT. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: SR-14-001 AND NHTSA CAMPAIGN NUMBER: 14V031000 (AIR BAGS), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE FAILURE MILEAGE WAS NOT AVAILABLE.

• 09/30/2021· SUSPENSION

  The contact owns a 2011 Mitsubishi Outlander Sport. The contact received a recall notification for NHTSA Campaign Number: 20V279000 (Structure, Suspension) however, the contact was unable to schedule the recall repair because she was unable to get a response from the dealer. The contact stated while driving 45-50 MPH, she heard an abnormally loud sound coming from underneath the vehicle. The automatic braking system warning light is illuminated. The contact stated that the driver’s side front wheel was facing sideways. The contact stated the vehicle was towed out of the highway. Then, the vehicle was towed to the independent mechanic who diagnosed that the lower control arm was severely corroded and had fractured. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.

• 09/26/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE WOULD NOT ACCELERATE OVER 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPLACE ANY PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 600 AND THE CURRENT MILEAGE WAS 1,300.

• 09/11/2017· STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

  THE EXTERIOR RUBBER WINDOW MOLDINGS ARE CORRODED AND MELTED WHICH ALLOWS FOR THE WATER TO GET INTO THE DOOR DAMAGING THE ELECTRICAL WIRING FOR THE WINDOWS AUTOMATIC OPERATION. MY VEHICLE ISN'T THE ONLY VEHICLE WITH THIS PROBLEM AS I HAVE SEEN THAT MOST OF THESE CARS HAVE THE SAME PROBLEM. I HAVE TRIED TO CONTACT MITSUBISHI TO TELL THEM ABOUT THIS PROBLEM BUT IN PUERTO RICO THEY TOLD ME THIS PROBLEM WAS BECAUSE I WASN'T USING WAX ON THEM, I HAVE SEEN MUCH OLDER CARS, AND THIS PROBLEM DOES NOT EXIST. IT EXISTS BECAUSE OF THE POOR QUALITY OF EXTERIOR WINDOW SILL MOLDING THEY CHOSE TO INCLUDE IN THIS CAR BECAUSE, ONCE AGAIN, IT'S NOT JUST MINES, IT'S MOST OF THEM

• 08/31/2018· SUSPENSION,WHEELS

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS THERE WAS AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN JERRY'S MITSUBISHI LOCATED AT 1906 E JOPPA RD, PARKVILLE, MD WHERE IT WAS DIAGNOSED THAT BEARING IN THE DRIVE AXLE WAS DEFECTIVE AND RECOMMENDED IT BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

• 08/16/2019· SUSPENSION

  THIS MODEL VEHICLE HAS A BAD DESIGN FLAW THAT MITSUBISHI REFUSES TO ACKNOWLEDGE. THE LOCATION OF THE AIR CONDITIONER DISCHARGE CAUSES WATER TO DRIP DIRECTLY ONTO THE SUB FRAME BELOW. THIS DRIPPING CORRODED A HOLE THROUGH MY SUB FRAME DEEMING IT STRUCTURALLY UNSOUND AND UNSAFE TO DRIVE, AND CAUSED IT FAILED MY STATE INSPECTION. MY LOCAL DEALER AND MITSUBISHI BOTH REFUSED TO COVER THE COST OF REPLACING THE PART SINCE NO RECALL CURRENTLY EXISTS. I ENDED UP GETTING A USED PART FROM A LOCAL SHOP FOR HALF THE COST OF WHAT THE DEALER QUOTED ME. I ALSO HAD THE MECHANIC JURY RIG AN AC DISCHARGE TUBE EXTENSION TO DIRECT THE WATER AWAY FROM THE SUB FRAME SO IT WOULDN'T KEEP HAPPENING. HAD MY STATE INSPECTOR NOT CAUGHT THIS CORROSION, I WOULD BE STILL DRIVING THE UNSAFE VEHICLE. A COMPROMISED SUB FRAME COULD RESULT IN NUMEROUS FAILURES THAT COULD CAUSE AN ACCIDENT. I WAS LUCKY IT DID NOT GET TO THAT POINT. IT IS CLEAR THE CORROSION IS A DIRECT RESULT OF THE AC DISCHARGE, RATHER THAN NORMAL WEAR AND TEAR. THE REST OF THE SUB FRAME AND SUSPENSION THROUGH OUT THE VEHICLE DOES NOT HAVE ANYWHERE NEAR THE LEVEL OR CORROSION THAT IS DIRECTLY BELOW THE AC DISCHARGE TUBE. GOOGLE SEARCHING THIS PROBLEM MAKES IT CLEAR I AM NOT THE ONLY ONE. THERE ARE OTHER MODELS OF OUTLANDERS AND OUTLANDER SPORTS THAT SEEM TO HAVE THE SAME ISSUE. THIS NEEDS TO BE INVESTIGATED SO A RECALL CAN BE ISSUED FOR ALL MODELS WITH THIS DESIGN.

• 08/15/2016· SUSPENSION,POWER TRAIN

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED EXCESSIVELY. LOWERING THE SPEED REDUCED THE VIBRATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE TRANSMISSION, WHICH CAUSED THE VIBRATION IN THE DRIVESHAFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

• 07/26/2022· ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

  2011 Mitsubishi Outlander Sport SE I bought the car on March 7, 2022 from Cherry Hill Auto with the owner by name Steven. The car was bought under my cousin Denise based at that moment I didn't had a temporary permit. The car was parked technically all the time. It was driven just one mile. Oil change was thick and black, electrical issues, Car asking for maintenance, then it shows new issues and didn't turn on. I call Steven and explain him the issues and he referred me to a shop he said he has more confidence than the MITSUBISHI Company in Cherry Hill. The shop is Universal Auto Repair on Cherry Hill as well. Car it's been almost a month, catalytic converter and Oxygen sensor was stolen. The shop told me to call Geico and claim the parts which I know isn't right. I pay almost 12K between Car, taxes, all charges and a 36 months Penn Warranty Gold Plan with a check. Car has a lot of issues. My cousin open a case with GEICO and I have to pay $250 deductible for something that occur under their responsibility and in their shop. Is very strange Steven said he don't trust in MITSUBISHI Service when car start having problems and referred me to this mechanic and parts was stolen there. My car still in the shop for almost 2 months. I couldn't even do the inspection because have a lot of issues and car don't qualified base on that. I just want my money back. I bought a car about 5 months ago and I never driven it. If I can have any assistance in spanish I'll appreciate it. Thanks.

• 07/26/2016· SEAT BELTS

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO SECURE PROPERLY, WAS LOOSELY CONNECTED, AND FAILED TO RETRACT WHEN NECESSARY. THE VEHICLE WAS TO BE INSPECTED AND DIAGNOSED BY A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

• 07/23/2019· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A NOISE COMING FROM THE FRONT END OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JERRY'S MITSUBISHI (443-219-9464, LOCATED AT 1906 E JOPPA ROAD, PARKVILLE, MD 21234) WHERE IT WAS STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING INSIDE THE TRANSMISSION WAS ABOUT TO FRACTURE, WHICH CAUSED THE NOISE. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED AND THAT THE CONTACT WAS NOT THE ORIGINAL OWNER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

• 07/21/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

  THE ETACS CONTROL HAS CAUSED MY TAIL LIGHTS AND TAG LIGHTS TO NOT WORK. THIS IS AN EXTREME AMOUNT OF MONEY TO FIX. I SEE THERE WAS A RECALL ON THE ETACS FOR VEHICLES MADE IN 2010 AND I BELIEVE MY CAR SHOULD BE IN THIS RECALL BUT NOTHING HAS COME UP ACCORDING TO THE VIN. I CANNOT GET MY CAR INSPECTED AND REGISTERED DUE TO THIS ETACS FAILURE.

• 07/20/2023· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  Was driving the car and it totally lost power to everything. Had to pull over immediately with whatever power I had left to have the car roll to a stop. Multiple lights came on the dash. Notification came on the screen saying car can not communicate, engine is over heating. Tried to turn off car and back on and it would do nothing at all. Car has been at mechanic for 3 weeks they believe it is the ecu/psu but when replacing car continue to act up and not start.

• 07/12/2021· ENGINE

  I purchased the 2011 Mitsubishi Outlander in 2015. In January 2018 the engine seized up while driving and was not repairable. Thankfully I was able to pull over and no one was hurt. The vehicle was only 7 years old with only 112,846 miles and I still had a loan on the vehicle for approxiamtly $10,000. The vehicle was at the time worth the cost left to pay it off. I consulted many Mitsubishi dealerships around the country and the only fix as a new engine for the vehicle which was an additional $10,000 and there were no engines anywhere in the country that could be found. The reason is that Mitsubishi decommissioned this Outlander model in 2013 due to the issue with the engine - essentially it was built like a snowmobile engine. The belt snapped and there was no repairing it - only replacing the entire engine. Mitsubishi knew this was an issue with this model - they decommissioned it only after 2 years on the market and they didn't issue a recall until 2018 - 5 years later! In the mean time I had found others around the coutnry with the same issue and we were all left with auto loans and no working vehicle. This is extremely poor business tactics and dishonest and very unsafe. I was lucky I was not driving on a freeway at the time when the engine seized up and the vehicle bucked like wild horse - it could have resulted in a major accident. It is dishonest to issue a recall 5 years after the company knew the vehicle had an issue and most likely all of the models had been sold or abandoned by this time so they don't have to pay for many repairs since there are not many that have lasted until 2018 to be repaired. A complaint has also been filed with the Minnesota State Attorney General. I was stuck with the $10,000 loan on a car that was now worth $0 and Mitsubishi at that time acted they had no idea what was wrong with it or why this happened. All lies.

• 07/12/2017· UNKNOWN OR OTHER

  WHEN DRIVING BACK IN NOVEMBER 2016 I WAS DRIVING DOWN THE ROAD IN A RAIN STORM AND THE WINDSHIELD WIPERS STOPPED WORKING. AFTER DOING SOME RESEARCH I FOUND THERE WAS A RECALL ON THE WIPERS. SO I CALLED THE COMPANY AND THEY INFORMED ME THAT RECALL DID NOT COVER MY VEHICLE. SO ABOUT 3-4 WEEKS GO BY AND I GET MY MAIL AND WHAT DO I GET BUT A RECALL FOR THE WIPERS ON MY VEHICLE. ON THIS NOTICE IT SAYS THE PARTS FOR THIS REMIDY ARE NOT CURRENTLY AVAILABLE,MMMA IS MAKING EVERY EFFORT TO TO OBTAIN THESE PARTS AS QUICKLY AS POSSIBLE AND WILL CONTACT YOU AGAIN BY MAIL WITH A FOLLOW UP RECALL NOTICE WHEN THE REMIDY PARTS ARE AVAILABLE. IN THE MEAN TIME I AM MAKING A 431 DOLLAR PAYMENT AND CAN'T DRIVE MY CAR IN THE RAIN OR SNOW.OH YEAH HAVE I MENTIONED THAT IT IS NOW JULY 8 MONTHS LATER AND STILL MAKING THAT 431 DOLLAR PAYMENT AND HAVE TO PICK AND CHOOSE WHEN I CAN DRIVE. I WILL NEVER BY A MITSUBISHI AGAIN. I CALL THE 800 NUMBER AND ALWAYS ON HOLD.

• 06/17/2025· VISIBILITY

  The contact owns a 2011 Mitsubishi Outlander Sport. The contact stated while driving 50 MPH in the rain, the windshield wipers were fully engaged; however, wiper motor failed to operate as intended. The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle, creating a visibility hazard. No warning lights were illuminated. The contact stated that after a while the windshield wipers started to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V461000 (VISIBILITY); however, the VIN was not included. The failure mileage was approximately 113,000.

• 06/17/2016· UNKNOWN OR OTHER

  A/C SYSTEM BLOWER: ONLY BLOWING COLD AIR FROM THE DRIVERS SIDE AND HOT AIR ON THE PASSAGE'S SIDES WHEN A/C IS ON. IT DOESN'T MATTER IF ON STREET/STATIONARY/IN MOTION,ETC. I AM NOT THE ONLY ONE WITH THIS PROBLEM,IT IS HAPPENING TOO ALL MITSUBISHI VEHICLES FROM 2011 TOO 2012. SERVICE MANAGER AT THE MITSUBISHI DEALER AND SERVICES IN ANDERSON TOLD ME THAT I AM NOT THE ONLY ONE TOO COMPLAIN ABOUT THIS. THEY CAN'T FOUND FIND OUT WHAT IS CAUSING THE PROBLEM HE WAS TELLING ME,,, THEY DO THE FREON TEST WITH DYE AND SHOWS NOTHING LEAKING. EVERY YEAR YOU NEED TOO PUT IN FREON FOR THE A/C TOO BLOW THE COLD AIR IN ALL VENTS WHICH YOU HAVE TOO PAY AT THE DEALER WITH WITH DIATONIC CHARGE WHICH IS EVERY EXPENSIVE AND A LOT OF OWNERS CAN'T PAY FOR THE SERVICE CHARGES AND FEES,DUE TOO LIMITED INCOME,AND STILL NO PROBLEM FOUND,AFTER PLACING THE FREON IN,COLD AIR COMES OUT OF BOTH VENTS. I HAVE COMPLAINED TO MITSUBISHI. I AM GIVING THE COMPLIANT NUMBER GIVING TOO ME WHEN THE COMPLAINT WAS MAKE ****************REF # 1-257413099************ THE PROBLEM STARTED IN 2015 AND NOW 06/12/2016

• 06/16/2019· POWER TRAIN,ENGINE

  I KNOW THIS CAR HAS FOUR RECALLS ON IT. BUT I'M HAVING ISSUES WITH WHAT IT FEELS LIKE TO BE THE TRANSMISSION. I HAVE BEEN GOOGLING SLOW OR SLUGGISH ACCELERATION ISSUES AND OTHER PEOPLE HAVE BEEN HAVING THE SAME PROBLEM. THEN I CAME ACROSS A RECALL FOR THE OUTLANDER SPORT INVOLVING THE CVT IN NEWER MODELS. I DON'T KNOW IF THOSE CVT ISSUES ARE THE SAME ONES MY CAR IS HAVING. BUT IS BECOMING A PAIN IN THE BUTT TO TRY AND ACCELERATE FAST ENOUGH ON THE ROAD OR THE HIGHWAY TO GET OUT OF PEOPLES WAY OR TO MOVE JUST NOTICING PEOPLE GOING AROUND ME BECAUSE OF MY SLUGGISH ACCELERATION. I HAVE TO PRESS ON THE GAS PRETTY HARD TO EVEN GET UP TO ABOUT 20 OR 30 NOT TO MENTION WHAT SOUNDS LIKE MY MUFFLER IS HUMMING. I FEEL IT'S A DANGER TRYING TO ACCELERATE AND NOT GETTING UP TO THE SPEED TO MAKE A TURN OR GET ON THE HIGHWAY LIKE I SAID. I NOTICED THAT I HAVE TO PUT A SPECIFIC DATE AT THE BOTTOM OF THIS FORM BUT IT'S BEEN GOING ON FOR A WHILE NOW. I ACTUALLY WENT TO MITSUBISHI TO GET MY TRANSMISSION FLUID REPLACED AND THE GUY SAID THAT THIS ISSUE WILL GO AWAY BUT IT DIDN'T.

• 06/08/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  THERE HAVE BEEN MANY PROBLEMS THE LAST COUPLE YEARS WITH MY CAR, I NOTICED LAST YEAR WHEN I WAS ON A LONG DISTANCE ROAD TRIP THAT MY TRANSMISSION OVERHEATING LIGHT WAS COMING ON? I HAD TO PULL OVER A COUPLE TIMES AND LET IT COOL DOWN BEFORE I COULD CONTINUE... IT STOPPED DOING IT FOR AWHILE, AND THEN NOW MY CAR IS LOSING ACCELLERATION ON THE FREEWAY AND SEEMS TO BE STALLING , IT IS VERY DANGEROUS AND NO ONE AT MITSUBISHI OR OTHER SHOPS KNOWS WHATS WRONG? PLEASE HELP

• 06/04/2015· SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKESCrash

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WHEEL ALIGNMENT WAS PERFORMED, BUT THE FAILURE CONTINUED. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY PULLED TO THE RIGHT. THE DRIVER LOST CONTROL AND CRASHED INTO A BRICK BOULDER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ALSO, WHILE DESCENDING DOWN A HILL AT APPROXIMATELY 5 MPH, THE MESSAGE "VEHICLE IMMOBILIZED" SUDDENLY DISPLAYED AND THE BRAKES WOULD NOT OPERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL MALFUNCTIONS, SUCH AS NOT IMMEDIATELY SHUTTING OFF WHEN PRESSING THE OFF AND ON BUTTON AND THE WINDOWS WOULD NOT CLOSE INTERMITTENTLY. WHEN SOMEONE TOUCHED THE METAL ON THE VEHICLE, THE PERSON WOULD EXPERIENCE ELECTRICAL SHOCKS. THE CAUSE OF THE ELECTRICAL FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,266. .... UPDATED 06/30/15 *BF UPDATED 10/18/2017*CN

• 06/01/2024· ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES

  Not starting due to corrosion issues

• 05/26/2016· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUFFERED CHEST AND A ROTATOR CUFF INJURY. THE FAILURE MILEAGE WAS 53,879.

• 05/25/2017· VISIBILITY/WIPER

  TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WHILE ATTEMPTING TO DRIVE IN THE RAIN. THE VEHICLE WAS TAKEN TO CABREROS HERMANOS DEALER IN PUERTO RICO WHERE IT WAS DENIED SERVICE UNDER THE RECALL REMEDY. THE CONTACT STATED THAT SHE HAD THE RECALL NOTICE IN HAND AND CABRERA DEALER INFORMED HER THAT SHE WOULD NEED TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE DEFECTIVE PART. THE CONTACT WAS INFORMED THAT IT WOULD TAKE THREE YEARS BEFORE THE PART WOULD BECOME AVAILABLE FOR THE REPAIR, AND FOR THE PART TO BE MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V791000 (VISIBILITY). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,176.

• 05/22/2015· POWER TRAIN

  I WAS STOPPED ON ONE STOP SIGNAL, WAITING MY TURN TO CROSS A BUSY HIGHWAY, WHEN I HAD MY CHANCE TO CROSS THE HIGWAY THE VEHICLE SUDDENLY STOPS AND POPS UP ON THE SCREEN "SERVICE REQUIRED" ACCORDING WHAT I GOT EXPLAINED THE VEHICLE ENTER IN SAFE MODE AND WONT LET US FINISH TO CROSS THE HIGHWAY, A TRUCK CAME RIGHT ON FRONT TO US AND WE GOT HELP TO PUSH THE CAR TO FINISH TO CROSS THE HIGHWAY AND BE SAFE FROM AN ACCIDENT, WE WENT OVER TO MITSUBISHI SPECIALIST AND THEY TOLD US THAT THE BAD COMPONENT THAT CAUSE THIS ISSUE WAS THE OIL COOLER FROM THE CVT TRANSMISSION OR POWER TRAIN, THE CAR IS LOW MILLAGE AND GOOD MAINTENANCE, AFTER REPAIR THE OIL COOLER NOW HAD A BAD BEHAVIOR THAT SCARE US TO RUN IN TO ANOTHER ACCIDENT CAN BE VIEWED ON THE FOLLOWING LINK: HTTPS://WWW.YOUTUBE.COM/WATCH?V=1C1XYOUNNRM PLEASE CHECK ON THIS SERIOUSLY, ACTIONS CAN SAVE A LOT OF PEOPLE LIFES.

• 05/20/2011· AIR BAGSCrash

  HAVING THIS ACIDENT ON A BRIGHT SUNNY DAY, IN THE AFTERNOON DURING RUSH HOUR. THE COMPLETE FRONT END WAS TORN OFF THE VEHICLE CAUSING $8.0000.00 DOLLARS . MY PROBLEM IS THAT NON OF THE AIR BAGS DEPLOYED. THAT WAS UPSETTING CONSIDERING THE EXTENT OF DAMAGE.