2011 Mercury Mariner

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/24/2020· STEERING

  I'M VERY UPSET AND ON THE VERGE OF TEARS! MY STEERING WHEEL SUDDENLY LOCKED ON ME! I ALMOST WRECKED! THIS HAS HAPPENED A FEW TIMES & I HAVE NO WARNING LIGHT ON MY DASHBOARD

• 12/15/2014· STEERING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

  DRIVING AT 40 MPH CAR STALLS, PULL OVER, CAR STARTS UP ENGINE LITE ON, (SAT) TAKE TO DEALER ON MON (12/15/2014), EXPLAIN TO DEALER, THEY CALL 3 HOURS LATER TO SAY "PURGE VALVE NEEDS TO BE REPLACED"OK THIS SHOULD BE COVERED RIGHT? SHE SAYS NO! THE COST TO YOU WILL BE $320.33. I TOLD HER THIS IS PART OF THE EMISSIONS, IT HAS TO BE, SHE SAID NO ITS NOT! I PURCHASED THIS CAR FROM THIS DEALER 3 1/2 YEARS AGO, (BOUGHT IS NEW) STILL UNDERWARRANTY.. BUT THIS IS NOT COVERED! THE 800 NUMBER TO FORDS BLEW ME OFF! AND SAID WHAT THE DEALER SAYS GOES!>. WHY DID SHE SUGGEST I CALL THEM THEN! (NOT GOOD CUSTOMER SERVICE) I WAS HOPING FOR EXPLANATION! PLEASE HELP, THIS SHOULD BE COVERED. LOOK AT YOUR ON LINE COMPLAINTS ABOUT THIS! SHAME SHAME SHAME. OF COURSE I PAID IT, I NEED MY CAR! PLEASE NOTE I WAS TOLD THAT THERE WERE AT 5 OR MORE CARS WITH THE SAME/SIMILAR PROBLEM. *TR

• 12/12/2010· VISIBILITY

  AFTER CLOSING THE REAR DOOR, THE REAR WINDOW EXPLODED WITH EXTREME FORCE, SENDING GLASS FRAGMENTS TO THE FAR EDGES OF THE GARAGE. THERE WAS NOTHING IN THE CAR TO HIT THE WINDOW AND THE GARAGE DOOR WAS CLOSED. FORTUNATELY I WAS NOT STANDING BEHIND THE CAR OR I MAY HAVE BEEN SERIOUSLY INJURED. I FIND MANY OCCURRENCES OF THIS FOR THE FORD ESCAPE WHICH I UNDERSTAND IS THE SISTER CAR TO THE MARINER. EVEN THOUGH MERCURY WILL NO LONGER BE MADE, THE ESCAPE WILL CONTINUE TO BE MADE. I BELIEVE THE WINDOW DESIGN TO BE DEFECTIVE AND NEEDS TO BE INVESTIGATED.

• 12/09/2013· POWER TRAIN,FUEL/PROPULSION SYSTEM

  WAS ON A VERY BUSY FOUR-LANE ROAD DRIVING APPROXIMATELY 55 MILES PER HOUR; IT WAS DARK AND RAINING. THE CAR SUDDENLY SLOWED TO ALMOST NO MOVEMENT, BUT THE ENGINE WAS RUNNING. WAS ABLE TO DRIFT INTO A LOWE'S PARKING LOT SAFELY OFF THE HIGHWAY. THE ENGINE LIGHT AND A WRENCH SYMBOL APPEARED; I CUT THE ENGINE OFF AND WAITED ABOUT 10 MINUTES AND RESTARTED. VEHICLE GOT ME TO THE HOTEL WHERE I WAS STAYING ABOUT A 1/2 MILE AWAY. NEXT MORNING, I HAD SOMEONE FOLLOW ME SO THAT I COULD ATTEMPT TO GET IT TO THE FORD DEALER IN PRINCETON, WEST VIRGINIA. CAR STALLED ON 5 OCCASIONS; RESTARTED IT, GO A MILE OR SO AND HAD TO RESTART AGAIN. THE SERVICE DEPARTMENT WAS EXCELLENT - THEY IMMEDIATELY TOOK THE CAR IN (I WAS IN TOWN FOR A FUNERAL); TECH DISCOVERED IT WAS THE THROTTLE BODY. IT WAS REPLACED, BUT AT A COST OF $594.85. THIS WAS THE SECOND INCIDENCE IN LESS THAN 4 DAYS WITH THIS SAME PROBLEM. ON DECEMBER 2, I TOOK THE VEHICLE TO THE LOCAL FORD GARAGE IN GREENEVILLE, TENNESSEE, WHERE I LIVE. THE ENGINE LIGHT HAD COME ON AND I WAS CONCERNED SINCE THE MANUAL SAID TO SEE THE DEALER IMMEDIATELY. LOCAL FORD GARAGE CLEANED OUT THE FUEL LINE AND SAID I SHOULD NOT HAVE ANY MORE PROBLEMS. ENGINE LIGHT WAS OFF AND I THOUGHT THE CAR WAS OKAY. THEN ON DECEMBER 5, DROVE TO PRINCETON, WEST VIRGINIA, AND THE NIGHTMARE BEGAN. IT APPEARS THAT THE FORD MOTOR COMPANY IS AWARE OF THIS PROBLEM SINCE SO MANY OWNERS HAVE COMPLAINED. THERE SHOULD HAVE BEEN A RECALL AND THE PROBLEM RESOLVED. IT IS EXTREMELY UNSAFE TO BE ON THE INTERSTATE OR ANY ROAD WHERE TRAFFIC MOVES FAST WHEN YOUR CAR GOES TO A BASIC IDLE AND WILL NOT ACCELERATE. *TR

• 12/07/2017· STEERING

  POWER STEERING ASSIST WILL GO OUT WITHOUT WARNING CAUSING THE CAR TO LOSE IT'S POWER STEERING AND MAY EVEN LOCK UP TOTALLY.THIS HAS HAPPENED REPEATEDLY SINCE JUNE OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. WE HAD TO REPAIR IT IN DECEMBER OF 2017 AT A COST OF $1500.00.

• 12/07/2013· VEHICLE SPEED CONTROL

  DRIVING DOWN A HIGHWAY AT 60MPH THE 2011 MERCURY MARINER STOPPED ACCELERATING. PULLED OVER TO THE SIDE OF THE ROAD. WAITED 3 SECONDS AND RESTARTED THE CAR. IT HESITATED TO TURN OVER BUT DID RESTART. *TR

• 11/20/2013· POWER TRAIN

  MY WIFE WAS DRIVING THE 2011 MERCURY MARINER ON THE INTERSTATE AT 60 MPH WHEN THE WRENCH LIGHT (THROTTLE CONTROL/POWERTRAIN) CAME ON AND THE CAR SPEED DROPPED RAPIDLY TO ABOUT 20 MPH. FORTUNATELY SHE WAS ABLE TO PULL THE MARINER OVER TO THE SIDE OF THE INTERSTATE AND CAME TO A STOP AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE MARINER THE LIGHT WENT AWAY AND POWER TO THE MARINER WAS RESTORED. THIS IS HAS HAPPENED TO THE MARINER TWICE. *TR

• 11/16/2018· STEERING

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT DECREASED THE SPEED AND DROVE HOME. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

• 11/01/2012· POWER TRAIN,FUEL/PROPULSION SYSTEM

  I WAS DRIVING ON THE INTERSTATE AT ABOUT 65MPH. VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL INPUT. CHECK ENGINE (YELLOW WRENCH) LIGHT CAME ON. I HAD TO CROSS OVER TO THE RIGHT SIDE OF THE ROAD, WHILE COASTING WITH THE ENGINE AT IDLE. CAME TO A STOP AND THAT'S WHEN I REALIZED THAT THE CAR WAS AT IDLE AND WOULD NOT RESPOND TO THE GAS PEDAL. TURNED OFF THE CAR, AND IT RESTARTED AFTER A LONGER THAN NORMAL AMOUNT OF CRANKING. CHECK ENGINE LIGHT WAS OUT. CAR DROVE NORMALLY TO MY DESTINATION. TOOK CAR TO ALAN VIGIL FORD. THEY SAID IT HAS NO STORED CODES, BUT IT WOULD NEED THE THROTTLE BODY REPLACED, BUT IT WAS NOT COVERED UNDER THE 5/60K POWERTRAIN WARRANTY. I ALSO CALLED FORD CUSTOMER SERVICE AND THEY SAID THE SAME THING. THEY CHARGED $99.95 DIAGNOSTIC FEE FOR THIS. THEY TOLD ME TO KEEP THE RECEIPT, INCASE OF A FUTURE RECALL. SAME PROBLEM OCCURRED ON 10/31/12, AT ALMOST THE SAME PLACE ON THE INTERSTATE. I RESTARTED IT AND NOW I AM ORDERING A NEW THROTTLE BODY. IT CAN BE FOUND ONLINE, FROM A FORD DEALER FOR $120, BUT ALAN VIGIL FORD WANTED $475 TO REPLACE THIS PART THAT TAKES NO MORE THAN 10 MINUTES TO REPLACE. FORD IS AWARE OF THIS. THE PART # IS 9L8Z9E926A THAT IS REPLACED BY DS7Z9E926A. MAYBE THEY HAVE A NEW VENDOR, THAT MAY BE MORE RELIABLE. THIS IS WRONG FOR FORD TO MAKE MONEY ON CONSUMERS, ON AN ITEM THAT MAY BE A SAFETY ISSUE. WHAT IF THIS WERE TO FAIL, WHILE MAKING A LEFT TURN, IN FRONT OF ONCOMING TRAFFIC. I WILL NOT LET MY DAUGHTER DRIVE MY CAR AGAIN. *TR

• 10/30/2020· UNKNOWN OR OTHER

  FRONT LOWER SUB FRAME RUST THROUGH IN ARIA UNDER A/C , CLOSE TO POINT OF BRAKING . SEAMS TO BE A COMIN PROBLEM AS MY REPAIR SHOP SAID THEY REPLACE THREE OR FOUR A YEAR . SOME HAVE BROKEN WHILE ON ROAD CAUSING STEERING PROBLEMS .THIS APPARENTLY HAPPENS WHEN THE VEHICLES ARE ABOUT TEN YEARS OLD .# FOUND ON INSPECTION .

• 10/30/2020· STEERING

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE FOR THE POWER STEERING ASSIST FAILURE. THE VEHICLE WAS THEN TAKEN TO BRIGHT BAY LINCOLN, INC. (1174 SUNRISE HWY, BAY SHORE, NY 11706) AND NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT ALSO CALLED HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALERS. THE MANUFACTURER HAD WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

• 10/27/2016· POWER TRAIN

  I WAS DRIVING ABOUT 60 MILES AN HOUR ON AN EXPRESSWAY WHEN THE THROTTLE CONTROL/POWERTRAIN INDICATOR LIGHT CAME ON AND I COULD NO LONGER ACCELERATE THE VEHICLE. AS I PULLED OVER TO STOP, THE VEHICLE LURCHED FORWARD MULTIPLE TIMES BEFORE I WAS ABLE TO SHUT THE ENGINE OFF. *TR

• 10/25/2014· VISIBILITY

  REAR WINDOW EXPLODED UPON CLOSURE. THERE WAS NO INTERFERENCE. OAT WAS 58* INTERIOR TEMPERATURE WAS 72*. *TR

• 10/19/2015· STEERING,ELECTRICAL SYSTEM

  I WAS DRIVING MY VEHICLE AT A LOW RATE OF SPEED ON A CITY STREET ON 10/16/15 AND AS I TURNED A CORNER, ABOUT TO PULL INTO A DRIVEWAY, THERE WAS A COMPLETE LOSS OF POWER STEERING ! THE VEHICLE WAS VERY DIFFICULT TO CONTROL AND IT TOOK ALL MY STRENGTH IN BOTH ARMS TO COMPLETE THE TURN AND PULL INTO THE DRIVEWAY SAFELY. THE VEHICLE WAS TOWED TO CREST FORD DEALERSHIP IN FLAT ROCK, MI AND THE DIAGNOSTIC CODE THEY DETECTED INDICATES THEY NEED TO REPLACE THE ENTIRE STEERING COLUMN AND IS SUPPOSED TO BE COVERED UNDER FORD'S RECALL 14S05. DAVE IN THEIR SERVICE DEPARTMENT TOOK WHAT HE DESCRIBED AS "THE FIRST STEP" BY SENDING AN EMAIL TO REQUEST THAT THIS REPAIR SERVICE BE PERFORMED UNDER THE RECALL. IT WAS DENIED BY FORD BECAUSE A DIFFERENT CODE, ALSO COVERED BY THIS RECALL, WAS ADDRESSED BY LIBERTY FORD IN BRUNSWICK OH ON 5/11/15 (AT WHICH POINT THEY UPDATED THE POWER STEERING CONTROL MODULE). I CONTACT FORD CUSTOMER SERVICE MYSELF ON 10/19/15 AND WAS TOLD THAT THE "PROGRAM HAD BEEN CLOSED" ON MY VEHICLE BECAUSE SERVICE UNDER THE RECALL HAS ALREADY BEEN PERFORMED. IT'S RIDICULOUS THAT THEY AREN'T NOW GOING TO SERVICE THE ADDITIONAL PROBLEM THAT HAS OCCURRED AND IS SUPPOSED TO BE COVERED BY THIS RECALL!

• 10/13/2021· FUEL/PROPULSION SYSTEM

  The fuel system is not working properly.I’m scared to drive it anymore.i can’t even put gas in it.

• 09/30/2013· POWER TRAIN,ENGINE

  ON THE MORNING OF SEPTEMBER 10, 2013, AFTER ABOUT A 30 MINUTE COMMUTE TO MY PLACE OF WORK, I PULLED INTO MY WORK DRIVEWAY, AND MY 2011 MERCURY MARINER STALLED. THE ENGINE SEEMED TO CUT OFF, THE WRENCH LIGHT CAME ON, AND MY VEHICLE ROLLED INTO THE PARKING SPOT. UNSURE OF WHAT HAD HAPPENED WITH MY VEHICLE (AS IT HAD NEVER HAPPENED BEFORE), I IMMEDIATELY CALLED MY LOCAL FORD DEALERSHIP SERVICE DEPARTMENT. THE SERVICE MANAGER WAS EXTREMELY HELPFUL AND TOLD ME IT SOUNDED LIKE A THROTTLE BODY PROBLEM, AS HIS SERVICE DEPARTMENT HAS REPLACED A NUMBER OF THESE ON BOTH THE FORD ESCAPES AND MERCURY MARINERS. ON MY LUNCH BREAK, I DROVE OVER TO THE DEALERSHIP AND MADE IT WITH NO STALLING OUT PROBLEMS. THE MANAGER THEN TOLD ME HE WOULD DRIVE ME BACK TO WORK IN THE VEHICLE TO SEE IF IT WOULD "ACT UP." IT DID NOT "ACT UP" WHILE HE DROVE ME BACK TO MY PLACE OF WORK, BUT ON HIS WAY BACK TO THE DEALERSHIP, IT STALLED OUT ON HIM WHILE HE WAS ATTEMPTING A LEFT TURN. HE HAD TO TURN THE VEHICLE OFF FOR APPROXIMATELY 30 SECONDS TO LET IT RESET. HE SAID AT THIS POINT THE CHECK ENGINE LIGHT ALSO CAME ON. HE GOT IT INTO THE SERVICE DEPARTMENT AND HOOKED IT UP TO THE COMPUTER. THE COMPUTER GENERATED CODE P2111, ELECTRONIC THROTTLE BODY ASSEMBLY. HE LUCKILY HAD ONE IN STOCK AND IT WAS PROMPTLY REPLACED. I HAVE NOT HAD ANY MORE STALLING OUT ISSUES WITH MY MARINER AND THE ISSUE APPEARS TO BE RESOLVED. THIS PROBLEM COULD HAVE HAD DEADLY CONSEQUENCES HAD IT STALLED OUT AT THE WRONG PLACE AND WRONG TIME, PARTICULARLY IN AN ONCOMING TRAFFIC SITUATION. AS THE SERVICE MANAGER MENTIONED TO ME, THIS HAS BEEN AN ONGOING PROBLEM THAT IS FACING A POTENTIAL RECALL. *TR

• 09/28/2016· POWER TRAIN

  WRENCH LIGHT ON MERCURY MARINER 2011 WITH SLOW (20-40MPH MAX) AND ROUGH RIDE HOME. YESTERDAY WHILE LEAVING WORK, I TURNED RIGHT OUT OF THE PARKING LOT ONTO THE MAIN ROAD. IMMEDIATELY MY MARINER HESITATED, JERKED FORWARD, AND A WRENCH LIGHT CAME ON. MY SUV SLOWLY ACCELERATED TO 20MPH AND STRUGGLED TO GET TO 40MPH. IT ROAD ROUGH AND I WASN'T SURE IF IT WOULD STALL OR NOT; HOWEVER, I WAS ABLE TO SLOWLY MAKE IT HOME. I LOOKED UP THE WRENCH LIGHT AND LEARNED I WAS LIKELY HAVING A THROTTLE BODY OR POWERTRAIN PROBLEM. I FOUND ONLINE THAT THE DEALER WOULD FIX IT, BUT UNFORTUNATELY, THAT WAS ONLY THROUGH JANUARY 2015 AND HAD EXPIRED (BEFORE THE DEALER EVEN SOLD ME THE SUV.) I STARTED THE SUV THIS MORNING TO TAKE TO THE DEALER TO GET FIXED, BUT THE WRENCH LIGHT HAS GONE OFF AND THERE IS NOT PROOF TO SHOW THE DEALER OF THE PROBLEM. I AM LOOKING INTO REPLACING THE THROTTLE BODY AT MY OWN COST AS A PREVENTIVE NATURE. I WISH I WOULD HAVE KNOWN OF THIS BEFORE THE DEALER SOLD ME THE CAR.

• 09/26/2013· POWER TRAIN

  VEHICLE WAS EXITING A PARKING LOT, STOPPED IN THE RIGHT TURN LANE. PRESSED ACCELERATOR TO PULL OUT OF PARKING LOT AND VEHICLE BEGAN JOLTING VIOLENTLY BACK AND FORTH AND BARELY MOVING FORWARD - BUT DID MOVE INTO THE ONCOMING TRAFFIC LANE. EVENTUALLY VEHICLE WAS UNABLE TO MOVE AND ENGINE STOPPED. HAD TO PUSH VEHICLE TO SIDE OF ROAD TO RESTART. DEALER ADVISED BROKEN "THROTTLE BODY AND MO" NOT COVERED BY WARRANTY AND FORCED TO PAY FOR REPAIR. *JS

• 09/22/2023· FUEL SYSTEM, GASOLINE

  The contact owns a 2011 Mercury Mariner. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate above 10 MPH. The contact was able to pull to the shoulder of the roadway, after which the vehicle stalled. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 13N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 116,000.

• 09/18/2013· AIR BAGS,VEHICLE SPEED CONTROLCrash

  SHE PULLED INTO A PATIENTS DRIVEWAY AND STOPPED SHE WENT TO PUT IT IN PARK AND THE CAR JUST TOOK OFF INTO THE HOUSE. SHE (THE DRIVER) HAD TO BE TAKEN TO THE ER. SHE HAD HER FOOT ON THE BRAKE STILL WHEN THE CAR TOOK OFF. I HAVE PICTURES OF HOW THE RIGHT FRONT TIRE WAS DRAGGED THROUGH THE DIRT WHILE BRAKE WAS APPLIED. IT DAMAGED THE HOME AND DID OVER 5000.00 DAMAGE TO THE CAR. SHE INSISTS IT ACCELERATED UNEXPECTEDLY. *JB

• 09/12/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  TRAVELING ON 2 LANE ROAD AT 55 MPH. ENGINE SET AT CRUISE CONTROL SPEED WHEN POWER WAS LOST. VEHICLE FELT LIKE IT WAS COASTING, THE ACCELERATOR WOULD NOT WORK. I WAS ABLE TO COAST TO A STOP ON A SIDE STREET, THEN HAD MY VEHICLE TOWED TO THE DEALER FOR REPAIRS. I CHECKED WEB SITES LAST NIGHT AND FOUND THIS TO BE A RECURRING PROBLEM WITH FORD ESCAPES AND MARINERS. COST OF REPAIR WAS $382.37 AND NOT COVERED FOR ANY REIMBURSEMENT BY FORD/LINCOLN. CUTTING OFF LIKE THIS IS EXTREMELY DANGEROUS AND PLACES OCCUPANTS AT RISK FOR SERIOUS INJURY. *TR

• 09/11/2013· ENGINE

  MY SON AND I WERE ON THE WAY HOME FROM FOOTBALL PRACTICE AROUND 8:30PM AND AS I WAS TURNING RIGHT FROM A STOP LIGHT THE VEHICLE STARTED SLOWING DOWN AND SHAKING. I PULLED RIGHT OVER TURNED THE CAR OFF AND ON. ONCE I GOT BACK ON THE ROAD IT DID IT A SECOND TIME AND SO I PROCEEDED TO PULL OVER AND TURN CAR OFF AND ON AGAIN. I WAS CLOSE TO HOME AND FINALLY MADE IT HOME. *TR

• 09/10/2014· ENGINE,FUEL/PROPULSION SYSTEM

  DRIVING AT HIGHWAY SPEEDS (60PMH) IT WOULD LOSS POWER AND KINDA LIMP ALONG. I CAN PULL OFF TO THE SIDE OF THE ROAD AND TURN THE CAR OFF AND START IT BAKE ON AGAIN AN RUN JUST FIND AFTER THAT. THIS HAS HAPPEN THREE TIME SINCE. IT IS BECOME REALLY DANGEROUS. *TR

• 09/08/2016· STEERING

  TL* THE CONTACT OWNS A 2012 (NA) MERCURY MARINER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT HEARD A LOUD ABNORMAL SOUND AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BINS, GEARS, AND STEERING COLUMN FAILED AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THIS FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,500.

• 09/08/2013· ELECTRICAL SYSTEM

  I WAS DRIVING 65 MPH ON THE FREEWAY WHEN MY ENGINE STALLED. I COSTED TO THE SIDE, TURNED OFF MY CAR, AND RESTARTED THE ENGINE. MY SUV RAN NORMAL FOR THE NEXT 5 MILES BEFORE THE SAME PROBLEM OCCURRED. THIS TIME I WAS AT A LIGHT AND WAS ABLE TO STOP AND RESTART THE ENGINE. THE ENGINE STARTED, BUT WAS RUNNING SLOW AND THE GAS PEDAL WAS NON RESPONSIVE. I COASTED TO A SIDE STREET WHERE I TURNED OFF THE ENGINE. ONCE I TRIED TO RESTART THE ENGINE, IT TOOK ABOUT FOUR TIMES LONGER TO START THAN NORMAL. I PUT THE SUV IN DRIVE AND IT JUMPED SLOWLY AT A COSTING PAST WITH EVERY FLUCTUATION OF THE ENGINE RPM PACE. I WOULD HAVE HAD AN ACCIDENT IF THIS WOULD HAVE OCCURRED ON MY WAY HOME FROM WORK IN TRAFFIC. THANKFULLY IT WAS DURING THE DAY WITH LITTLE TRAFFIC. THE DEALERSHIP SEEMS TO THINK IT IS A PROBLEM WITH AN ELECTRONIC THROTTLE BODY. I WILL BE TRADING MY MARINER IN FOR A DIFFERENT CAR BECAUSE I DO NOT FEEL SAFE DRIVING THE SUV. I AM FORTUNATE THAT MY SUV STALLING DID NOT CAUSE AN ACCIDENT. HOWEVER, I'M SURE THERE ARE OTHERS WHO ARE LESS FORTUNATE. PLEASE HELP BY FORCING FORD TO RECALL THESE VEHICLES AND REPLACE THIS PART BEFORE THIS ISSUE CAUSES A FATAL ACCIDENT. THANK YOU.

• 09/07/2016· STEERING

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING ABILITY SEIZED. THE VEHICLE STRUCK A CURB AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER AN UNKNOWN RECALL FOR THE STEERING MODULE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

• 08/26/2021· UNKNOWN OR OTHER

  This car has excessive under body rust under all the wheels wells. I was just told that my car would not pass a State Inspection because the on the front drivers side there is a bracket that holds up the engine is almost totally gone. I have read and over that this vehicle has a known rust and corrosion issue and Mercury/Ford has not been made responsible. I bought this car from a Ford Dealer in Aberdeen, MD used in 2018 and made them aware that I noticed rust on the rear wheel panels. They told me there is no recall however now I am not in a position to purchase or fix the entire under carriage of this vehicle. And I do not feel safe that an important bracket supporting the engine is totally rusted out.

• 08/26/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE MOST RECENT TIME THE FAILURE OCCURRED, THE VEHICLE DECELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 58,000.

• 08/16/2013· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  ON JUNE 6TH, IS AS GOING APPROXIMATELY 35 MILES PER HOUR WHEN THE CAR WENT INTO IDLE MODE. I PULLED TO THE SIDE OF THE ROAD AND THE CAR RESTARTED AFTER CRANKING IT SEVERAL TIMES. THE PROBLEM CONTINUED BUT ONLY WHEN TRAVELING AT LOWER SPEEDS. I MADE POINT OF TRAVELING THE BACK ROADS WHEN POSSIBLE. ON THE 13TH OF AUGUST, I WAS ON THE FREEWAY WHEN IT HAPPENED. I WAS ONLY ABLE TO TRAVEL A FEW 100 FEET AND IT CONTINUED THIS WAY TILL I GOT HOME GOING THE BACK ROADS AGAIN. THE CAR HAS SAT THERE EVER SINCE. MY HUSBAND HAS BEEN OUT OF TOWN FOR THREE MONTHS AND RETURNED THAT NIGHT. HE HAD THE CODES CHECKED AND THEY READ P2111 AND P2112. HE DID RESEARCH THE PROBLEM AND CAME UP WITH MANY COMPLAINTS OF DEFECTIVE THROTTLE BODY. *TR

• 08/16/2013· POWER TRAIN

  I WAS DRIVING ALONG WITH A FULL CAR OF SOCCER PLAYERS AND LOST MOMENTUM. HAD TO NAVIGATE TO THE SIDE OF ROAD .. THE VEHICLE THREW AN ORANGE WRENCH LIGHT WHICH IS MY MANUAL SAID IT WAS A POWER TRAIN PROBLEM. I WAS HAPPY TO BE SAFE AND OK WITH THE FACT THAT IT WOULD BE COVERED ON POWER TRAIN(MY ASSUMPTION). LATER FOUND OUT IT WAS THE THROTTLE BODY AND BECAUSE I AM OUTSIDE MILEAGE WARRANTY ON BUMPER TO BUMPER (BUT INSIDE THE YEARS) IT IS GOING TO COST ME $485.20. I AM ANIMATE AND WILL GET THIS REIMBURSED BY FORD MOTOR COMPANY. *TR

• 08/15/2013· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  WHILE DRIVING DOWN THE HIGHWAY, IN MY 2011 MARINER IT SUDDENLY LOST THE POWER TO ACCELERATE (ENGINE STILL RUNNING). THE WRENCH LIGHT ILLUMINATED AT THIS TIME. PRESSING ON THE ACCELERATOR DID NOTHING. FORTUNATELY THERE WAS NOTHING BEHIND ME SO I COASTED ABOUT 1/4 MILE TO THE NEXT TURN OFF AND COASTED OFF THE HIGHWAY. THEN I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES AND RESTARTED IT. I DROVE ABOUT 20 MILES HOME WITH NO OTHER OCCURRENCE. THE NEXT DAY (AUGUST 14, 2013) I DROVE ABOUT 20 MILES TO WORK WITH NO PROBLEMS. THAT AFTERNOON I LEFT WORK AND DROVE ABOUT 2 MILES AT 25 MPH AND IT LOST ALL ACCELERATION POWER AGAIN (MOTOR STILL RUNNING). I TURNED IT OFF AND RESTARTED IT. I DROVE ANOTHER 2 MILES AT 25 MPH AND IT LOST ACCELERATION POWER AGAIN, BUT THIS TIME BOTH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME ON (ENGINE STILL RUNNING). I THEN DROVE DIRECTLY TO MY FORD/MERCURY DEALER (ABOUT 1 MILE) AND TOLD HIM THE SITUATION. IT IS CURRENTLY IN THEIR SHOP AND I HAVEN'T HEARD BACK FROM THEM YET. THEY GAVE ME A LOANER VEHICLE TO DRIVE WHILE THEY CHECK OUT MY MARINER. -- EXTREMELY SCARY SITUATION! IF THIS HAPPENS TO ME ON AN INTERSTATE IN A CENTER LANE WITH HEAVY TRAFFIC WILL BE LIFE THREATENING. I DON'T WANT TO BE AFRAID DRIVING MY VEHICLE AND THINK A RECALL SHOULD BE DONE ASAP!! TODAY I HAVE READ OTHER SIMILAR SITUATIONS PEOPLE HAVE EXPERIENCED WITH MARINERS AND ESCAPES. PLEASE CHECK INTO THIS ASAP BEFORE THERE IS A TRAGEDY IF THERE HASN'T ALREADY BEEN ONE GONE UNREPORTED!!! THANK YOU!! *TR

• 08/05/2013· POWER TRAIN

  WHILE CRUISING ON I-40 HEADED TOWARDS NASHVILLE, MY CAR WENT INTO AN IDLE STATE AND I FORCED TO THE SIDE OF THE ROAD TO TURN OFF THE CAR. TURNED IT BACK ON AND IT RAN FOR ANOTHER 25 MILES AND DID THE EXACT SAME THING. I TOOK IT TO THE FORD DEALER WHERE THEY LOOKED FOR ANY CODES. THE CODE THAT THEY FOUND WAS P2111 FOR A POWERTRAIN THROTTLE BODY. NONE OF THESE PARTS ARE IN STOCK ANYWHERE IN TENN FROM WHAT THE TECH SAID. I WAS FORCED TO TRAVEL BACK TO DALLAS IN A VEHICLE THAT WOULD RANDOMLY GO INTO AN IDLE STATE WHERE I WAS FORCED TO EXIT THE ROAD TO TURN OFF AND RE-START MY VEHICLE. UPON DOING SOME RESEARCH, IT APPEARS THAT SEVERAL FOR VEHICLES ARE HAVING THROTTLE BODY ISSUES. ALSO, I LEARNED JUST TODAY THAT THE PART I NEED, DS7Z9E926D COSTS $324 AT THE DEALER. THE PARTS PERSON MENTIONED THAT ARE NOW ON PART #D AND THAT THE PREVIOUS PARTS ARE DEFECTIVE. MY POWERTRAIN IS UNDER WARRANTY, HOWEVER, "THIS PART IS NOT COVERED EVEN THOUGH IT IS PART OF THE POWERTRAIN" PER THE FORD TECH. PLEASE INCLUDE THIS INTO ANY FORD THROTTLE BODY ISSUES THAT ARE BEING INVESTIGATED. THANKS. *TR

• 08/01/2013· FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM

  NEEDS A NEW ELECTRIC THROTTLE DUE TO THE SAME ISSUES REPORTED IN PREVIOUS COMPLAINTS. EXACT ISSUE REFERENCED BELOW. "IN TWO RECENT COMPLAINTS TO NCCC, DRIVERS REPORTED INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. AS THE PROBLEM WAS INITIALLY INTERMITTENT, THE DRIVERS CONTINUED TO OPERATE THEIR VEHICLES IN THIS CONDITION, EVENTUALLY PROGRESSING TO THE POINT OF KEEPING ONE FOOT ON THE BRAKE WHILE STOPPED AND THE OTHER ON THE GAS PEDAL TO KEEP THE VEHICLE RUNNING." *TR

• 07/29/2016· POWER TRAIN

  LAST YEAR, DRIVING ON STATE HIGHWAY AND VEHICLE LOSES POWER. WRENCH LIGHT COMES ON, ENGINE IS RUNNING, NO GAS, ETC. SHUT OFF, WAIT, AND START AGAIN. LIGHT IS OFF AND RUNS OK. THIS HAPPENED SEVERAL MORE TIMES. CONTACTED FORD CUSTOMER ASSISTANCE AND SHOWED THERE WAS A CUSTOMER EXPERIENCE RECALL ON THROTTLE BODY. TOOK IT TO A DEALER AND THEY FOUND NOTHING WRONG. I GOT IT BACK, AND PROBLEM REOCCURRED. TOOK IT BACK TO DEALER,THEY DROVE IT AROUND, AND COULDN'T FIND ANYTHING WRONG. FINALLY, IN ANOTHER CITY, LEFT WORK AND LOST POWER AND ENGINE LIGHT CAME ON AND DIDN'T GO OFF AFTER RESTART. CONTACTED DEALER AND THEY REPLACED THROTTLE BODY SENSOR (OR SIMILAR) FOR FREE. THIS LAST WEEK, WAS DRIVING ON INTERSTATE 75MPH IN TRAFFIC AND I LOSE POWER IN PASSING LANE. LUCKILY COASTED TO SHOULDER, RESTARTED AND LIGHTS OFF. HAPPENED AGAIN THIS MORNING GOING TO WORK ON STATE HIGHWAY AT 60MPH. TALKED TO FORD AND WAS TOLD THEY CANNOT HELP ME UNTIL I HAVE A DEALER LOOK AT IT. CANNOT GET AN APPOINTMENT UNTIL END OF NEXT WEEK. WORRIED ABOUT DRIVING THIS VEHICLE I'VE HAD LESS THAN 5 YEARS, BUT IF DEALER CANNOT FIND ERROR, I HAVE TO TAKE MY CHANCES AND WAIT UNTIL THEY CAN GET AN ERROR.

• 07/29/2013· VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

  AS I WAS DRIVING MY 2011 MERCURY MARINER IT SUDDENLY LOST THE POWER TO ACCELERATE (ENGINE STILL RUNNING). THE WRENCH LIGHT ILLUMINATES AT THIS TIME. I COULD NOT DO ANYTHING TO INCREASE SPEED (PRESSING ON THE ACCELERATOR DID NOTHING). THE ONLY FIX IS TO SHUT DOWN THE ENGINE AND RE-START. THE MILEAGE IS 69,XXX. THIS FIRST OCCURRENCE HAPPENED ON 7/25/2013, HOWEVER, THE SAME SYMPTOMS HAVE OCCURRED RANDOMLY SEVERAL TIMES SINCE THAT TIME. I EXPLAINED THE SYMPTOMS TO MY LOCAL FORD DEALER SERVICE DEPARTMENT AND INDICATIONS ARE A DEFECTIVE THROTTLE BODY. *TR

• 07/17/2013· VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I WAS ON ONRAMP, VEHICLE SLOWED DOWN, WRENCH LIGHT LIT UP ON DASHBOARD. VEHICLE WOULD NOT ACCELERATE. I PULLED TO THE SIDE OF THE HIGHWAY AND RESTARTED VEHICLE. VEHICLE CONTINUED TO DO THIS FOR THE DURATION OF OUR TRIP. *TR

• 07/17/2013· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY RAMP AT APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION THEN THE MIL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 41,926.

• 07/17/2013· ENGINE

  THE VEHICLE HAS QUIT RUNNING SUDDENLY WITHOUT WARNING AT HIGHWAY SPEED TWO TIMES AND HAS QUIT RUNNING AT LOW SPEED OR AT STOP LIGHTS OR HAS WENT TO ROUGH IDLE IN LIMP HOME MODE WITH NO POWER AVAILABLE TO AVOID HEAVY TRAFFIC. TURNING OFF IGNITION AND WAITING 3 MINUTES AND RESTARTING YIELDS NORMAL ENGINE OPERATION UNTIL IT STALLS AGAIN. FORD SERVICE HAS DIAGNOSED DEFECTIVE THROTTLE BODY BUT WILL NOT WARRANTY THE DEFECTIVE PART EVEN THOUGH IT IS COVERED UNDER EMISSIONS CONTROLS. *TR

• 07/15/2019· STEERING

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO K C MOTORSPORTS (LOCATED AT 2401 E 11TH ST, TULSA, OK 74104, (918) 599-0066) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.

• 07/14/2021· FUEL/PROPULSION SYSTEM

  When I put gas in my car i smell it while driving like it’s leaking and it say on my dash board check fuel inlet

• 07/09/2013· POWER TRAIN,VEHICLE SPEED CONTROL

  HTTP://WWW.AUTOBLOG.COM/2013/02/25/NHTSA-INVESTIGATING-725K-FORD-MERCURY-VEHICLES-FOR-STALLING-ISS/ - READ COMMENTS ON THIS SITE. EXACTLY WHAT OUR MARINER IS DOING. 60 TO ZERO IN 2 SECONDS. YELLOW WRENCH LIGHT COMES ON, VEHICLE NO LONGER ACCELERATES, PULLOVER, TURN OFF, RESTART. HAS HAPPENED 3 TIMES. *TR

• 07/07/2014· ENGINE

  I WAS DRIVING AND THE ENGINE CUT OUT ON ME AND I HAD TO PULL OVER IT WOULDN'T TAKE ANY GAS WHEN I PULLED OVER AND STOPPED I SHUT THE ENGINE OFF AND TURNED IT BACK ON I RAN RUFF I SHUT IT OFF AGAIN AND TURNED IT BACK ON THEN IT RAN FINE. THEN ABOUT 3 HOURS LATER IT DID THE SAME THING AGAIN. I AM AFRAID TO GO ON THE HIGHWAY WITH THIS VEHICLE WHAT IF I AM IN THE HIGH SPEED LANE AND THIS HAPPENS I HAVE ONLY HAD THE VEHICLE 3 MONTHS I BOUGHT IT FROM RODMAN FORD IN FOXBORO MASSACHUSETTS. THANK YOU [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/05/2023· STEERING

  The contact owns a 2011 Mercury Mariner. The contact stated while entering a fast-food drive-thru, the power steering warning light illuminated, and the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

• 07/01/2013· VEHICLE SPEED CONTROL

  DEFECTIVE THROTTLE BODY. *TR

• 06/27/2013· ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM

  DRIVING HIGHWAY SPEED AND VEHICLE STALLED, ALSO STALLED AFTER TAKING OFF FROM STOPPED POSITION. PULLED OFF OF THE SIDE OF THE ROAD AND TURNED ENGINE OFF AND WAS ABLE TO RESTART THE ENGINE. *TR

• 06/26/2014· POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

  I WAS DRIVING DOWN THE HIGHWAY ON MY AFTERNOON COMMUTE HOME WITH MY 3 YR OLD DAUGHTER IN THE BACK SEAT AND MY VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON AND IT WOULD NOT GO ABOVE 25 MPH. I ALMOST GOT HIT IN THE REAR OF MY VEHICLE CAUSE I WAS NOT EXPECTING THIS TO HAPPEN BY ANY MEANS, BUT I WAS ABLE TO COAST OFF THE HIGHWAY AND SHUT THE ENGINE DOWN FOR A FEW MINUTES AND RESTARTED IT DROVE ABOUT 5 MILES AND IT DID IT AGAIN. *TR

• 06/25/2013· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  STARTED VEHICLE IN THE MORNING FOR WORK & YELLOW WRENCH LIGHT CAME ON, COMBINED WITH "LIMP MODE" SYMPTOMS OF NO THROTTLE RESPONSE. GOOGLED & FOUND MULTIPLE COMPLAINTS FOR SIMILAR ISSUES WITH THIS MOTOR. CALLED LOCAL FORD DEALER WHO SAID THE THROTTLE BODY HAS HAD 3 DIFFERENT PART NUMBERS WHICH LEADS ME TO BELIEVE THAT THIS HAS BEEN A KNOW ISSUE FOR A WHILE NOW. ORDERED THE LATEST VERSION OF THE THROTTLE BODY & WILL HAVE IT REPLACED BY MY MECHANIC WHO SAID ITS A 1/2 HR INSTALL. I WILL BE KEEPING THE RECEIPTS & HOPEFULLY FORD WILL BE KIND ENOUGH TO REIMBURSE THOSE WHO HAVE HAD THIS FIXED, IF THE ISSUE DOES END UP BECOMING A RECALL. WHAT A HEADACHE. *TR

• 06/25/2013· POWER TRAIN,ENGINE

  DRIVING AROUND 50 MPH, ALL OF A SUDDEN THE ENGINE THROTTLES DOWN AND THE POWERTRAIN LIGHT COMES ON. THE ENGINE IS STILL RUNNING, BUT NO RESPONSE WHEN YOU PRESS THE ACCELERATOR. HAD TO PULL OVER, SHUT OFF THE ENGINE, RESTARTED THE ENGINE AND IT FUNCTIONED NORMALLY. IT HAPPENED TWO MORE TIMES IN THE SAME TRIP. IT HAS BEEN HAPPENING INTERMITTENTLY. BRINGING IT IN NOW BECAUSE OF POTENTIAL ROAD HAZARD. *TR

• 06/24/2022· STEERING

  The contact owns a 2011 Mercury Mariner. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel was spinning in circles. The vehicle was taken to the local dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,732.

• 06/22/2017· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE BEING OPERATED AT VARIOUS SPEEDS. THE CHECK ENGINE AND CHECK FUEL INTAKE WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SHEEHY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.