Safety ratings
2011 Mazda Mazda6 4 DR FWD
- Lane departure warningNo
- Forward collision warningNo
- Electronic stability controlStandard
Crash test videos & photos
No public crash-test footage is available for this vehicle.
Recalls (6)
⚠ Do not drive this vehicle — urgent recall
NHTSA has flagged 3 recalls on this vehicle as severe. Contact a dealer immediately; recall repairs are free.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 19V782000 · 31/10/2019Do not drive
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 17V429000 · 29/06/2017Do not drive
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULECampaign 18V717000 · 12/10/2018Do not drive
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
- STRUCTURECampaign 19V323000 · 25/04/2019
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Risk: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.
- LATCHES/LOCKS/LINKAGES:DOORS:LATCHCampaign 13V425000 · 24/09/2013
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Risk: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Fix: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.
- FUEL SYSTEM, GASOLINECampaign 14V114000 · 11/03/2014
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Risk: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.
Owner complaints
Most-reported areas
- SUSPENSION49
- STRUCTURE30
- AIR BAGS28
- UNKNOWN OR OTHER22
- STEERING15
- EXTERIOR LIGHTING11
- ELECTRICAL SYSTEM8
- VISIBILITY/WIPER5
Read individual complaints (50 most recent)
These are unverified consumer reports filed with NHTSA, shown as submitted.
- 12/27/2017· SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION IN OCTOBER OF 2016 FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (CONTINENTAL MAZDA OF NAPERVILLE, 2363 AURORA AVE, NAPERVILLE, IL 60540) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND WAS NOT SURE OF A DATE FOR THE REMEDY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT THE CONSUMER STATED PLEASE CLOSE CASE REPAIR HAS BEEN MADE. *TR
- 12/21/2018· STEERING,SUSPENSION,SERVICE BRAKES
WAS DRIVING ON INTERSTATE AT 70MPH AND APPLIED BREAKS, HEARD A BANG FROM AREA OF PASSENGER FRONT SIDE AND LOST CONTROL OF THE STEERING OF THE VEHICLE CAUSING IT SWERVE INTO THE ADJACENT LANE ON MY RIGHT. I NARROWLY AVOIDED BEING HITTING AND BEING HIT BY OTHER VEHICLES AND WAS ABLE GET THE CAR TO THE SHOULDER EVENT WITHOUT HAVING PROPER CONTROL STEERING AS THE CAR WOULD ONLY STEER TO THE RIGHT. UPON INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE BANG WAS THE PASSENGER SIDE SUBFRAME CRACKING DUE TO HEAVY DETERIORATION FROM RUST. THE CAR IS UNDERIVABLE. I CONTACTED MAZDA AND DISCOVERED THAT THE PREVIOUS YEARS OF THIS MODEL HAVE A RECALL FOR THIS SUBFRAME DETERIORATION ISSUE FOR THE SAME EXACT PART #. I WAS ALSO INFORMED THAT THE CAR CANNOT BE FIXED AS BECAUSE OF THE PART # IS NOT AVAILABLE AND HAS/IS ON BACKORDER FOR MANY MONTHS. THIS DEFECT IS A HUGE SAFETY RISK, IN MY CASE I AM VERY LUCKY THIS DID NOT RESULT IN FATAL ACCIDENT TRAVELING AT 70MPH ON INTERSTATE 80. I FEAR OTHER MIGHT NOT BE SO LUCKY. THE SUBFRAME RECALL MOST CERTAINLY NEEDS TO BE EXPANDED TO AT LEAST 2011 AND SUBSEQUENT YEARS THAT USE THIS SAME SUBFRAME. ADDITIONALLY, AT MINIMUM COURTESY TO IT CUSTOMERS MAZDA SHOULD BE ALTERING ITS CUSTOMERS TO HAVE THEIR SUBFRAMES INSPECTED AS THIS IS A VERY DANGEROUS SITUATION WITH MANY VEHICLE OWNERS UN AWARE THEY ARE DRIVING TICKING TIME BOMBS WITH SUBFRAMES THAT ARE DETERIORATING PREMATURELY AND CAN LOSE CONTROL OF STEERING AT ANY MOMENT.
- 12/14/2018· UNKNOWN OR OTHER
MAZDA WILL ONLY REPLACE DASHBOARDS FOR MELTING AND STICKY DASHBOARDS. THEY KNOW THERE IS A PROBLEM WITH THE MATERIAL USED. THEY WILL NOT REPLACE DASHBOARDS THAT ARE CRACKING . MY CONCERN IS THE CRACKING IS OVER PASSENGER SIDE AIRBAG. I FELL THIS COULD BE A PROBLEM. THE AIRBAG SHOULD NOT BE COMPROMISED AND CONTAINED IN A FAULTY CRACKED DASH. I BELIEVE TOYOTA AND LEXUS HAD THE SAME PROBLEM BUT THEY OWED UP TO IT AND REPLACED DASHBOARDS THAT WERE MELTING AND CRACKING. MAZDA REFUSES.
- 12/14/2017· AIR BAGS
AIRBAG LIGHT IS ON ALL THE TIME. HAS RED LIGHT WITH THE AIRBAG SYMBOL ON.
- 12/13/2023· STEERING,SUSPENSION
Turning onto a road, heard a loud thud from the front passenger corner. Car steering became highly erratic. Parked the car, noticed the front passenger wheel was crooked. Took it to the nearest shop and they said the crossmember was rusted completely through and snapped, causing the control arm to lose control. Found out there is a recall for the car model and year for this exact issue, but my car wasn't covered by it, so I did not receive notification of it, but it clearly affects this VIN as well.
- 12/09/2023· SUSPENSION
Noticed the left rear tire suddenly had a lot of negative camber and there were now clunking sounds while driving. Inspection showed that the rear crossmember is severely rusted with holes, cracks, and delamination. The left toe link mount is completely separated, the coil spring stoppers are detached and loose inside the springs, and the right coil spring has the top coil broken off. The front body connection of the rear crossmember is barely connected. The level of corrosion on the rest of the car is drastically less than the rear crossmember. Currently deciding whether and how to repair. (Pennsylvania)
- 12/09/2020· ELECTRICAL SYSTEM,EXTERIOR LIGHTING
HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA THIS HAPPENED EVER SINCE I BOUGHT THE CAR IN 2011 I HAD TO REPLACE THE HEADLIGHT BULBS TWICE A YEAR AT LEAST .
- 12/09/2016· AIR BAGS
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.
- 11/30/2018· UNKNOWN OR OTHER
FRAME/ENGINE CRADLE HAS HOLE NEXT TO LOWER CONTROL ARM DUE TO RUST.
- 11/28/2016· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 11/26/2014· ENGINE
MY 2011 MAZDA 6 HAD THE EXHAUST SYSTEM BECOME DETACHED TWICE WITHIN 3.5 YEARS. I PURCHASED THE CAR NEW. I HEARD IT THE FIRST TIME AS I WAS DRIVING SLOWLY, LUCKILY. I WAS ABLE TO PULL OVER AND MAKE IT HOME SO I COULD TIE IT UP WITH ROPE TO GET TO A REPAIR SHOP. THE 2ND TIME I WAS PULLING OUT OF HOME WHEN I HEARD THE SAME SCRAPING NOISE. I LUCKILY COULD PULL BACK HOME TO TIE IT UP AND TO GET TO A REPAIR SHOP. WHEN I WAS AT THE REPAIR SHOW LAST TIME, THE MECHANIC SAID THAT THIS IS A RECURRING PROBLEM WITH MAZDA 6 BOLTS ROTTING OUT. I AM JUST GLAD I WAS DRIVING ON THE HIGHWAY AND HIGHER SPEEDS WHEN THIS HAPPENED. IT COULD HAVE CAUSED A FIRE. *TR
- 11/25/2024· SUSPENSION,STRUCTURE
The contact owns a 2011 Mazda Mazda6. The contact stated that while the vehicle was at the dealer for routine service, the vehicle was diagnosed with rust and corrosion of the sub-frame. The contact was informed that the sub-frame needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 19V323000 (Structure, Suspension); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The contact was advised to contact the NTSA Hotline to report the failure. The failure mileage was approximately 100,000.
- 11/21/2025· SUSPENSION,UNKNOWN OR OTHER
When I took the car into my ASE mechanic shop for a normal oil change and tire rotation, they performed a general overall car inspection. They noticed that the Driver Side Rear Subframe had rusted through completely, where the coil spring is located. The passenger side was rusted, but has not yet broke through. They stated that the subframe parts should not rust through like this. They also stated that it is dangerous to drive the car in this condition. I have not notified the manufacturer as of yet, but plan to do so. There were no warning lights, but the ride did seem to be rougher than normal. The attach photos contain 2 photos of the failed driver side rear subframe and 1 photo of the good, passenger side rear subframe.
- 11/21/2011· FUEL SYSTEM, GASOLINE
CAR IS NEW, LESS THAN ONE MONTH SINCE PURCHASE. ISSUE HAS OCCURRED WITH EVERY FILL-UP. WHEN FILLING UP WITH GAS, AS SOON AS OR NEAR TANK IS FULL, GAS SPEWS OUT OF TANK. TOOK TO MAZDA DEALER ON 11/19/2011 AND THEY CANNOT FIND WHAT THE CAUSE IS. SEEMS LIKE A HIGHLY DANGEROUS PROBLEM TO HAVE GAS SHOOTING FROM THE TANK. ALSO, IT COULD BE A FAULTY VALVE THAT MAY MALFUNCTION IN THE CASE OF A ROLLOVER, CREATING A HIGHLY COMBUSTIBLE SITUATION. *TR
- 11/15/2018· STEERING,SUSPENSION,UNKNOWN OR OTHER
WHILE DRIVING TO WORK ON 290 IN THE MORNING TRAFFIC DOING SPEEDS AROUND (30-50MPH) THE STEERING WHEEL BEGAN PROGRESSIVELY ROTATING COUNTER-CLOCKWISE WITH THE VEHICLE PULLING DRASTICALLY TO THE RIGHT. THE DYNAMIC STABILITY CONTROL TURNED OFF AS IF THE VEHICLE WAS OUT OF CONTROL AND THE VEHICLE ACTED AS IF IT WERE ON ICY/SLICK SURFACES NO LONGER PROVIDING SUPPORT TO THE DRIVER. THE STEERING/BRAKING SYSTEM BEGAN TO STRUGGLE NEARLY CAUSING AN ACCIDENT ON THE EXPRESSWAY CAUSING A FISHTAIL WITH THE ABS ATTEMPTING TO ENGAGE. AT THIS POINT THE STEERING WHEEL WAS REGISTERING STRAIGHT’ WITH THE STEERING WHEEL TURNED APPROXIMATELY 90 DEGREES LEFT. THANKFULLY I WAS ABLE TO EXIT THE EXPRESSWAY AND PULL INTO A JUST TIRES SHOP, WHO INFORMED ME THE FRONT SUBFRAME HAS RUSTED COMPLETELY THRU AND EVEN TWISTED DUE TO THE CORROSION. NOW MY 2011 MAZDA6 IS NOT DRIVABLE AND HOPEFULLY NHTSA WILL FORCE MAZDA TO DO A RECALL FOR SUBFRAMES BEFORE SOMEONE IS KILLED IN AN ACCIDENT.
- 11/12/2020· STRUCTURE
THE VEHICLE STARTED TO PRODUCE TIRE SCREECHING UNDER NORMAL DRIVING CONDITIONS AND APPEARED TO BE OUT OF ALIGNMENT WITH THE STEERING WHEEL TO THE LEFT WHILE DRIVING STRAIGHT. WITHIN A FEW MILES, IT BECAME DIFFICULT TO CONTROL, AND THEN THE DYNAMIC STABILITY CONTROL OFF AND TRACTION LOSS LIGHTS CAME ON. UPON INSPECTION AT AN AUTO REPAIR SHOP, THE RIGHT FRONT SIDE OF THE FRAME HAD SEVERELY RUSTED. I WAS ADVISED THAT IT WAS UNSAFE TO DRIVE. THERE WAS NO OTHER RUST OR DAMAGE ON THE VEHICLE.
- 11/11/2022· SUSPENSION
October 11, 2022 I hit a steep curb while pulling into a gas station before heading to work, which caused alignment issues. I originally thought it was just about that time for an alignment so I drove my car to tire discounters. [XXX] the manager there called me and told me pretty much the sub frame on my car was rusted so bad that he doesn’t even know how I made it to their facility, and pretty much it would cost more to fix than the car is worth, so I should think about trading it in or I would have to look elsewhere for someone to fix the sub frame. After google search about this particular part, my store manager found a recall for the Mazda subframes claiming the listed states fail to put a coating on the subframe to protect the car from rusting. The car originated from Michigan which was one of the states listed on the recall list, so I called Nelson Mazda in Murfreesboro, TN and they had informed me that this particular part was already fixed in 2019 but judging by the picture [XXX] from tire discounters sent me. No one actually fixed anything, so someone falsely lied on documentation so [XXX] from Mazda agreed to take a look at it and he agreed that this sub frame was not “properly” done and had to wait a couple days to get approved in order to redo the recalled part. Well due to sub frame rusting caused additional problems like replace the front uppers control arm, the struts, the front control arm, and the tie rod end needs to be replaced as well. I specifically asked [XXX] if the sub frame was done correctly the first time would these additional problems exist and without any extra explanation he said “No.”, but he informed me Mazda is only taking care of the subframe at no cost, and an alignment. The alignment would prove useless without catering to the other maintenance that needs attention as well, and I do feel since the recall wasn’t not done properly I should not be responsible for additional costs as well. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- 11/02/2017· EXTERIOR LIGHTING
TAKATA RECALL :I HAVE A MAZDA 6 2011 2.5V AND THE DRIVER SIDE LOW BEAM LIGHT GOES OUT EVERY SINGLE NIGHT I DRIVE AND I HAVE TO TAP IT REALLY HARD TO BRING IT BACK ON AND I SAW THOUSANDS OF COMMENTS REGARDING THIS ISSUE FROM MAZDA 6 2011-2013 OWNERS IN SOCIAL MEDIA
- 10/26/2025· SUSPENSION
2011 Mazda6 rear subframe rot/rust, unsafe and dangerous to drive, Same situation as the front subframe that is part of a recall.
- 10/25/2017· AIR BAGS,UNKNOWN OR OTHER
THE DASH PANEL ON MY PASSENGER SIDE IS MELTING, STICKY, AND CRACKED EVENTHPU I'VE USED THE RECOMMENDED CARE PROCEDURES.
- 10/20/2017· EXTERIOR LIGHTING
HAVE TO REPLACE BOTH LOW BEAM HEADLIGHTS EVERY YEAR. NOW SOMETHING HAS BURNED OUT OR MELTED AND A SIMPLE BULB REPLACEMENT WILL NOT FIX THE CONSTANT REOCCURRING ISSUE.
- 10/19/2020· SUSPENSION
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE REAR CROSS MEMBER OF THE SUBFRAME BROKE FROM RUST AND CORROSION WHILE REVERSING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION) FOR THE FRONT CROSS MEMBER HOWEVER, THE REAR CROSS MEMBER WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.
- 10/17/2020· AIR BAGS,STRUCTURECrash
I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED
- 10/14/2014· POWER TRAIN
WHEN I BACK UP AND STOP WITH MY FOOT ON THE BRAKE I SHIFT THE CAR TO DRIVE AND IT FEELS AND SOUND LIKE THE REAR END IS COMING OUT. *TR
- 10/13/2019· UNKNOWN OR OTHER
DASHBOARD BECAME STICKY AS IF MELTING
- 10/09/2018· STEERING,ELECTRICAL SYSTEMFire
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THE MAIN WIRE HARNESS ON THE DRIVER'S SIDE BURNED OUT AND THE VEHICLE SHOOK WHEN BEING DRIVEN. THE CONTACT WAS CONCERNED THAT THE BURNT WIRE HARNESS COULD CAUSE A FIRE OR CAUSE THE AIR BAGS TO DEPLOY ON THEIR OWN. THE DEALER (BAKERSFIELD MAZDA, 3201 CATTLE DR, BAKERSFIELD, CA 93313) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- 10/09/2018· SUSPENSION
ON OCTOBER 2, 2018, DURING THE REGULARLY SCHEDULED 6-MONTH MAINTENANCE AND OIL CHANGE, MECHANIC AT MAZDA DEALERSHIP NOTIFIED ME OF SEVERE CORROSION ON FRONT AND REAR SUB FRAMES. SERVICE DIRECTOR NOTIFIED ME THAT THE VEHICLE WILL NOT BE RETURNED TO ME DUE TO SAFETY ISSUE AND HE WAS GOING TO CONTACT MAZDA CORPORATE ON MY BEHALF. ON FRIDAY OCTOBER 5, 2018, DEALERSHIP NOTIFIED ME THAT MAZDA WAS GOING TO REPAIR IT AT NO CHARGE TO ME. I WAS CONTACTED AGAIN TODAY OCTOBER 9, STATING THAT MY VEHICLE PASSED THE INITIAL INSPECTION TEST, THERE IS NO PERFORATION DEVELOPED FROM CORROSION, THE CAR IS SAFE TO DRIVE AND I SHOULD COME OVER TO PICK IT UP. AFTER LENGTHY DISCUSSION EXPRESSING ALL MY SAFETY CONCERNS (PLUS THE FACT THAT THERE ARE CURRENTLY MORE THAN 30 REPORTS INVESTIGATED WITH THE SAME ISSUE), MAZDA AGREED TO REPLACE IT AT GOODWILL. I REALLY HOPE NHTSA CAN CREATE A PRESSURE ON MAZDA TO START THE RECALL, BECAUSE THERE ARE NUMEROUS DRIVERS OF EFFECTED MODELS THAT DO NOT KNOW ABOUT THIS SERIOUS SAFETY ISSUE.
- 09/30/2024· SUSPENSION
The contact owns a 2011 Mazda Mazda6. The contact stated that while reversing, the contact heard an abnormal snapping sound coming from the rear passenger’s side of the vehicle. The vehicle was stopped and inspected, where the contact observed a big spring pushing a bar into the ground on the rear passenger’s side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 184,000.
- 09/28/2015· VEHICLE SPEED CONTROLCrash
TL* THE CONTACT OWNED A 2011 MAZDA 6. WHILE THE VEHICLE WAS SHIFTED INTO REVERSE, IT ACCELERATED ON ITS OWN. THE BRAKE PEDAL WAS ENGAGED, BUT THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO THE GARAGE DOOR. THE DRIVER SUFFERED INJURIES TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- 09/28/2015· EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 MAZDA 6. WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000......UPDATED 02/10/16 *BF VEHICLE SOLD 2/24/18, UPDATED 3/22/18*JB
- 09/25/2015· UNKNOWN OR OTHER
MY 2011 MAZDA6 IS IN EXCELLENT CONDITION. HOWEVER, THE DASHBOARD ON THE PASSENGER SIDE HAS AND IS MELTING CAUSING A VERY BAD GLARE THAT OBSTRUCTS ONES VIEW. I'VE READ THERE'S BEEN MANY COMPLAINTS AND CLASS ACTION LAWSUITS. MAZDA NEEDS TO DO WHAT'S RIGHT FOR THEIR CONSUMERS AND PUT THEIR SAFETY FIRST! MY SON IS USING THIS CAR FOR COLLEGE AND JUST SENT ME PICTURES OF THE GLARE HE SEES. SOMETHING NEEDS TO BE DONE BEFORE LIVES ARE LOST.
- 09/14/2017· AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BARKER MAZDA (1100 W TUNNEL BLVD, HOUMA, LA 70360 (985) 876-5333) AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 09/12/2022· SUSPENSION
I was driving my Mazda today and while I was pulling into a parking lot I hit a pothole and my rear frame broke and now the car is sitting on one side almost touching the back right tire, when Mazda recalled the front frame they should’ve fixed the rear frame too I believe that this should have been recalled because there is the same problem all over the internet with this model.
- 09/11/2022· SUSPENSION
The rear subframe is badly rotting out and broken in i right rear side. There is a large hole in the subframe next to the spring . The garage said it is not safe to drive. Same issue with the front frame and it was replaced under recall.
- 09/10/2018· SUSPENSION,STRUCTURECrash
THE RIGHT SIDE OF THE ENGINE CRADLE ROTTED AWAY, CAUSING THE RIGHT LOWER CONTROL ARM TO BREAK AWAY AND LOOSING CONTROL OF THE VEHICLE. I WAS ONLY GOING APPROX. 15 MPH ON A SIDE STREET AND APPLYING THE BRAKES WHEN THIS ACCORDED. THE VEHICLE ONLY HAVE APPROX. 85K MILES ON IT.
- 09/09/2021· SUSPENSION
Vehicle was brought in for recall 2818I in January 2020. Still noticed a rough ride afterwards and believed issue to be with the rear suspension. Local independent auto repair shop inspected suspension and said all was well. Brought in for regular check up at Mazda dealer in September 2021. Mechanic took video to show the amount of rust on the rear subframe. Condition is beyond repair without replacement and is hazardous to drive. This should have been addressed with the front subframe recall. Definitely needs to be addressed by Mazda now.
- 09/09/2016· UNKNOWN OR OTHER
MELTED DASHBOARD. I'VE SEEN ON NEWS ABOUT COMPANY HAVING THEM REPLACED.
- 09/08/2018· ENGINE
VEHICLE HAS A 3.7L V6 DURATEC ENGINE DESIGNED BY FORD. I WAS ENTERING THE HIGHWAY AT ABOUT 55MPH, CHECK ENGINE LIGHT WENT ON, THEN VEHICLE SHUT OFF, AND I LOST BOTH POWER AND STEERING. WAS ABLE TO GET TO SIDE OF THE HIGHWAY WITHOUT CRASHING. STEAM/SMOKE WAS COMING OUT OF THE HOOD AND THE TEMP GAUGE WAS PINNED AT H. DEALERSHIP ADVISED THAT COOLANT HAD GOTTEN MIXED WITH OIL AND ENGINE WAS DESTROYED. COST TO REPAIR - $7400 USED $13K NEW ENGINE. TOLD IT WAS NOT DUE TO ANY NEGLECT OR MAINTENANCE ISSUE. IT WAS A WATER PUMP FAILURE. THERE IS A DESIGN FLAW IN THIS ENGINE. THE WATER PUMP IS INTEGRATED INTO THE ENGINE AND TIMING CHAIN. WHEN THE PUMP FAILS IT DAMAGES THE ENGINE, ALLOWING COOLANT TO MIX WITH THE OIL. NUMEROUS FORD AND MAZDA OWNERS HAVE HAD THIS PROBLEM BUT BECAUSE IT USUALLY HAPPENS AT OR AFTER 100K MILES THE MANUFACTURERS DO NOT REPORT IT. THEY WILL ALSO DO NOTHING TO HELP THE CUSTOMER WHO IS LEFT WITH A HUGE REPAIR BILL OR A TOTALED CAR. PLEASE HELP ME AND OTHER OWNERS. I HAVE RESEARCH WITH THE NAMES OF OTHER OWNERS WHO HAD THE SAME PROBLEM WITH THEIR FORD OR MAZDA.
- 09/08/2015· VISIBILITY/WIPER
I WAS DRIVING DOWN THE HWY AND MY SUNGLASSES HOLDER FELL OPEN WAS IN THE WAY OF MY REARVIEW MIRROR AND WHEN I WENT TO CLOSE IT POPPED OFF AND FLEW AT ME SPRING AND ALL. MY MAZDA 6 IS A 2011 AND THERE ARE NO RECALLS FOR THIS PROBLEM, BUT A LOT OF REPORTS REGARDING THIS PROBLEM. I BELIEVE MAZDA SHOULD HAVE TO PAY FOR ME TO INSTALL A NEW ONE. AND THERE SHOULD BE A RECALL ON THEM. VERY HAZARDOUS WHEN YOURE DRIVING DOWN THE ROAD AND THE SPRINGS FLIES OFF AND LANDS ON ME THE DRIVER LET ALONE THE WHOLE DOOR FALLING TO MY FEET AND IM DRIVING DOWN THE ROAD.
- 09/06/2012· PARKING BRAKE,SERVICE BRAKES
PARKED VEHICLE ON FRIDAY AND ENGAGED THE EMERGENCY BRAKE ON VEHICLE. WENT TO LEAVE FOR WORK ON MONDAY IN A.M. AND WHEN STARTED TO GIVE VEHICLE GAS, THE VEHICLE WAS HESITANT AND THEN JERKED FORWARD MAKING A LOUD CHUNK NOISE. AS I DROVE DOWN ROAD, APPROXIMATELY 2 DRIVEWAYS, THERE WAS A WOBBLING NOISE COMING FROM THE REAR OF VEHICLE. I IMMEDIATELY STOPPED BECAUSE IT SOUNDED AS IF A WHEEL WAS LOOSE. I DID A WALK AROUND THE VEHICLE AND COULD SEE SOMETHING NOT QUITE RIGHT ON THE RIGHT REAR BRAKE ROTOR (4 WHEEL DISC BRAKES ON VEHICLE). UPON FURTHER INSPECTION, I NOTED THAT THERE WAS A PIECE OF WHAT APPEARED TO BE MY BRAKE PAD MELTED TO THE ROTOR. I DID NOT DRIVE VEHICLE FURTHER BUT CONTACTED LOCAL MAZDA DEALERSHIP. I ARRANGED VEHICLE TOW TO CROSSROADS MAZDA IN PRINCE GEORGE VA. UPON INSPECTION BY THEIR TECHNICIAN, THEY FOUND THAT MY EMERGENCY BRAKE CABLE WAS LOCKED UP AND THIS IS WHAT CAUSED THE PROBLEMS. MY BRAKE PAD ON THE RIGHT REAR ROTOR HAD DISINTEGRATED AND LARGE CHUNKS WERE COMPLETELY MISSING. CROSSROADS ARRANGED WARRANTY REPAIRS TO REPLACE MY REAR BRAKE PADS AND EMERGENCY BRAKE CABLE IN THE VEHICLE AND TO CLEAN THE RIGHT REAR ROTOR. SINCE THESE REPAIRS, THE VEHICLE SEEMS TO BE DRIVING BETTER THAN IT EVER DID. CROSSROADS EMPLOYEES WERE SUPER GREAT TO DEAL WITH AND I FELT TOOK GOOD CARE OF ME. ON SEVERAL TIMES PRIOR TO THIS INCIDENT, I HAD COMMENTED ON THE SMELL COMING FROM UNDER MY VEHICLE WHEN DRIVEN FOR SOME TIME. OBVIOUSLY EMERGENCY BRAKE HAD BEEN LOCKED UP FOR SOME TIME. *TR
- 09/05/2016· AIR BAGS,STRUCTURE
CURRENTLY, I HAVE BEEN WAITING FOR A REPLACEMENT DASHBOARD FOR THE LAST TWO YEARS. THE RIGHT SIDE OF MY DASH BOARD IS MELTED. APPARENTLY IT IS A FACTORY DEFECT IN MY MODEL CAR. TWO YEARS AGO THE DEALERSHIP TOOK PICTURES, SENT IN THE CLAIM, AND I STARTED WAITING. SINCE THEN I HAVE RECEIVED AT LEAST TWO LETTERS TO UPDATE ME TO THE FACT THAT THE PART STILL IS NOT AVAILABLE. SO I CONTINUE TO DRIVE AROUND WITH A MELTED DASH BOARD, WHICH BY THE WAY IS A STICKY MESS. NOW, AS IF TO ADD INSULT TO INJURY, I HAVE RECEIVED A NOTICE THAT MY PASSENGER AIR BAG INFLATOR NEEDS TO BE REPLACED. YET AGAIN, THE PART IS UNAVAILABLE AND I WILL SOMEDAY RECEIVE NOTIFICATION WHEN THE PART IS AVAILABLE. EVEN MORE OUTRAGEOUS IS THAT THE LETTER SAYS, "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. IT HAS BEEN MONTHS AND STILL NO LETTER CONCERNING THE PART BEING CORRECTED.
- 09/04/2022· EXTERIOR LIGHTING
The headlights are increasingly failing. They are so dim that i can not safely drive at night. They burn out easily. I have to replace them about 4 times a year now. In the first few years of owning the car the headlights were fine. But now it is a major safely issue for myself and others on the road. It seems like with age the headlights or components are wearing out. I am considering getting rid of this car only due to the headlights. I have considered changing to a xenon system but i am scared of the wiring and do not want to risk a wiring issue. This is my only concern with this car and it appears that most who have the same car have the same headlight issue. This should be recalled to save lifes! It is dangerous to drive this car at night with such poor lighting.
- 09/04/2015· AIR BAGS
I AM HAVING VARIOUS ISSUES WITH MY MAZDA 6. FIRST, I HAVE HAD THE CAR 4 YEARS AND HAVE REPLACED THE HEADLIGHTS 4 TIMES. I WAS TOLD BY THE DEALER IT WAS NORMAL. MY MAJOR ISSUE IS THE AIR BAG LIGHT. HAD A PROBLEM BACK IN JULY WITH THE LIGHT FLASHING. DEALER DETERMINED IT WAS THE PAD SENSOR AND I HAD IT REPLACED. NOW THE AIR BAG LIGHT IS FLASHING AGAIN AND DEALER NOW THINKS IT IS THE SRS CONTROL MODULE. THE PAD SENSOR WAS $200.00 AND THIS SENSOR IS OVER $500.00. I AM NOT SURE WHY AIR BAG COMPONENTS WOULD NEED TO BE REPLACED AFTER 4 YEARS. THEY ARE NOT A WEAR ITEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT.
- 08/28/2019· SUSPENSION,STRUCTURE
TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V323000 (STRUCTURE, SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EICH MAZDA (1933 W DIVISION ST, ST CLOUD, MN 56301, (320) 251-1737) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- 08/24/2016· AIR BAGS
TAKATA RECALL. I LIVE IN THE HUMID HOT SOUTH IN TEXAS. THOUGH MAZDA IS WELL AWARE OF THE DEFECTIVE AIRBAGS IN MY CAR AND THE FACT THAT HUMID CONDITIONS WORSENS THE PROBLEM, THEY HAVE NO PLANS IN PLACE AT THIS TIME TO FIX THE PROBLEM. WE HAVE CONTACTED OUR LOCAL DEALERSHIP AND THEY WILL NOT EVEN OFFER A LOANER OR RENTAL CAR. IN THE MEANTIME, I AM DRIVING AROUND WITH A TICKING TIME BOMB CARTING YOUNG CHILDREN TO SCHOOL. IT IS RIDICULOUS THAT THIS IS TAKING SO LONG. SOMETHING NEEDS TO BE DONE TO SPEED UP THE RECALL AND REPAIR PROCESS.
- 08/24/2016· STRUCTURE
THE DASH OF MY CAR IS MELTING - A KNOWN PROBLEM IN THE MAZDA 2011, AS WELL AS OTHER MAKES AND MODELS, THAT IS EXACERBATED BY THE HEAT. I LEAVE IN SOUTH CENTRAL TEXAS, WHERE WE SEE A LOT OF HEAT. I CALLED OUR MAZDA DEALERSHIP TO ASK WHAT COULD BE DONE ABOUT IT. THEY SAID TO JUST WAIT UNTIL MAZDA ISSUES A RECALL. IN ADDITION, THEY SAID THEY HAVE HAD THESE PARTS ON ORDER SINCE DECEMBER AND STILL HAVEN'T GOTTEN THEM IN. A RECALL NEEDS TO BE ISSUED AND REPAIRS NEED TO BE MADE. THE DASH BECOMES STICKY AND SHINY, WHICH IN TURN REFLECTS LIGHT UP ON TO THE WINDSHIELD. VISIBILITY IS THEN CUT DRASTICALLY TRYING TO SEE THROUGH THE REFLECTION FROM THE DASH.
- 08/22/2025· SUSPENSION,STRUCTURE
The front and back cross members underneath my Mazda6 have completely rusted out. There are numerous complaints about Mazda's "Safety Recall 2818I Expansion" not covering the back support member and also not considering Nebraska to be a Salt Belt state despite the state, and specifically Omaha using salt to treat their roads in the winter. On [XXX], my front cross member completely failed due to rust, causing my vehicle to lose control. I've taken my car to the mechanic and they confirmed the front and back cross members are completely rusted and need replacement costing $7,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- 08/21/2014· VISIBILITY/WIPER
SUNGLASS HOLDER KEEPS POPPING OUT BLOCKING THE REARVIEW. *TR
- 08/19/2025· SUSPENSION,STRUCTURE
The contact owns a 2011 Mazda Mazda6. The contact stated that while her mother was driving at slow speeds in a parking area, there was an abnormally loud metallic sound coming from underneath the vehicle, and moments later, the vehicle became extremely difficult to maneuver. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the rear crossmember had detached from the vehicle due to excessive corrosion of the subframe. The contact was informed that the vehicle could not be repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension); the VIN was previously included, but was repaired in 2019. The contact stated that the recall repair was for the front passenger’s side lower control arm. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 150,000.
- 08/19/2019· EXTERIOR LIGHTING
I PURCHASED THIS CAR IN MAY 2016 WITH 68K MILES ON IT. FIRST MONTH REPLACED BOTH HEADLIGHTS BECAUSE THE DRIVERS SIDE WENT OUT. FIGURED OK NO PROBLEM NORMAL SITUATION, REPLACED BOTH DUE TO GOOD PRACTICE YOU DON'T JUST REPLACE ONE. FAST FORWARD 3 MONTHS LATER, THINK IT WAS ALMOST THANKSGIVING. IT WAS GETTING DARK, AND I FIGURED OK IT SEEMS WAY DARKER THAN IT SHOULD. I PULLED OVER TO REALIZE, I HAD NO HEADLIGHTS. I PROCEEDED UP THE ROAD TO WHERE I KNEW AN AUTOZONE WAS, AND PURCHASED A NEW SET OF SYLVANIA LONG LIFE BULBS, I THINK, I JUST KNOW THEY WERE EXPENSIVE, ABOUT $120. SO I WHIPPED OUT THE CREDIT CARD AND PURCHASED THEM ALONG WITH A SCREW DRIVER AND PLIERS AND PROCEEDED TO DESTROY MY NEW CARHART SWEATSHIRT LAYING IN THE PARKING LOT JAMMING MY ARMS IN THE WHEEL WELLS TO REPLACE THESE BULBS. YEAH THIS WAS REAL FUN CONSIDERING IT STARTED TO RAIN. ANYWAY, I WON THAT BATTLE, BUT LITTLE DID I KNOW I WAS GOING TO LOSE THE WAR! PLEASE SEE WORD DOCUMENT ATTACHED FOR REST OF THIS NIGHTMARE. I RAN OUT OF SPACE TRYING TO DESCRIBE IT HERE.