2011 KIA Sorento

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2024· SERVICE BRAKES

  Rear brakes failed, had to replace them. This is the 3rd repair not covered by Kia.

• 12/31/2024· SUSPENSION,UNKNOWN OR OTHER

  Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.

• 12/31/2024· ENGINE

  Engine light flashes fast then Kia will slow down to about 30 mph when going up a hill, I've make claims on this Kia for the fire loss, transmission, brakes and now it won't run unless I pay $85 to have the sensor reset which lasts a short time and the light starts flashing again. Was told it doesn't qualify for a new engine because the mileage is over 150,000.

• 12/31/2024· UNKNOWN OR OTHER,ENGINEFire

  Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes for the same Kia.

• 12/31/2021· EXTERIOR LIGHTING

  Headlights go on and off while driving at night, especially when using turn signals. We cannot use Kia Sorento at night. All bulbs are OK

• 12/31/2013· STEERING,ENGINE

  I WAS DRIVING TO WORK ON A 2 LANE ROAD WITH PEOPLE BEHIND ME. MY CAR MADE A SOUND LIKE A ROCK ROLLING AROUND IN AN EMPTY WATER BOTTLE THEN ALL THE DASHBOARD LIGHTS TURNED ON AND THE ENGINE DIED. LUCKILY I WAS ABLE TO PULL OVER WITH A GREAT DEAL OF STRENGTH APPLIED TO THE STEERING WHEEL. I CALLED KIA IMMEDIATELY AND THEY HAD IT TOWED TO A DEALERSHIP WITHIN THE HOUR. THE DEALERSHIP IS NOW CLAIMING I HAD A COOLANT LEAK WHICH CAUSED THE CAR TO OVERHEAT BUT I HAD NO INDICATIONS PRIOR THAT THE CAR WAS OVERHEATING. THEY SAID THIS IS PROBABLY NOT COVERED BY WARRANTY SINCE ITS A LEAK AND IT SHOULD HAVE BEEN DISCOVERED EARLIER. *TR

• 12/30/2019· UNKNOWN OR OTHER

  I CAN NOT OPEN BOTH DRIVER DOOR AND REAR RIGHT PASSENGER DOOR FROM OUTSIDE IT SEEMS THE LATCHES FOR THESE DOORS ARE BROKEN I HAVE ALWAYS TO JUMP TO THE PASSENGER SIDE TO OPEN THESE DOORS.I THINK THERE MUST BE A RECALL TO BE REPORTED TO KIA MANUFACTURERS TO FIX THIS DEFECTIVE DOORS.

• 12/29/2018· UNKNOWN OR OTHER

  THE DRIVER'S DOOR DOES NOT OPEN FROM THE OUTSIDE

• 12/29/2011· ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL

  WHILE DRIVING THE VEHICLE AND WHILE PRESSING THE GAS PEDAL THE VEHICLE STARTS TO COME TO A STOP AS IF THE GAS PEDAL IS NOT BEING APPLIED. I HAVE TO RELEASE THE GAS PEDAL AND PRESS IT AGAIN FOR THE SORENTO TO RESPOND AND CONTINUE TO ACCELERATE. I TOOK IT TO THE DEALER AND THEY HAVE NO CLUE AS TO WHAT IS THE PROBLEM. THEY RESET THE COMPUTER AND RELEASED THE VEHICLE TO ME BUT THE PROBLEM PERSISTS. *KB

• 12/29/2011· ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

  WHILE DRIVING THROUGH A SHOPPING PLAZA, GOING ABOUT 15MPH,THE VEHICLE SUDDENLY SHUT OFF, CAUSING THE LOSS OF ALL POWER ASSIST FUNCTIONS AND ELECTRICAL OPERATION. THE ELECTRICAL CAME BACK ON-LINE RIGHT AWAY, BUT THE CAR HAD TO BE RESTARTED. THE SECOND TIME IT HAPPENED WAS IN RUSH HOUR TRAFFIC, 4 DAYS LATER. THE CAR WAS COASTING AT ABOUT 25 MPH WHEN IT SHUT DOWN AGAIN. *KB

• 12/28/2023· ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

  I'm supposed to park my 2011 Sorento outside and away from structures, and not drive it until Kia comes up with a part/solution to fix the engine compartment fire issue relating to NHTSA Recall # 23V652000 (manufacturer recall # SC284XM). This warning was issued Sept 25th, 2023. It's now been over 3 months. Am I supposed to walk everywhere, use a Ride Share service, or take public transportation??? If Kia won't fix it, they should give me another vehicle to drive....or purchase the vehicle back from me for what I paid for it in 2022, less 1 year's depreciation.

• 12/28/2019· UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  NUMEROUS TIMES OVER THE PAST COUPLE OF MONTHS, BOTH THE ESC AND DBC INDICATOR LIGHTS WILL COME ON AND STAY ON AS I'M ATTEMPTING TO PARK THE VEHICLE. THIS HAS PREVENTED ME FROM SHIFTING THE CAR INTO 'PARK' AFTER PULLING INTO A PARKING SPACE AS I CAN'T GET IT TO SHIFT BEYOND 'NEUTRAL.' WHEN THIS HAPPENS, I'VE HAD TO SHUT THE CAR OFF, AND START IT AGAIN. IF THE INDICATOR LIGHTS GO OFF AFTER RESTARTING, I CAN THEN SHIFT THE CAR INTO PARK. I BROUGHT THE CAR INTO MY LOCAL KIA DEALER THIS MORNING BUT THEY WERE UNABLE TO REPLICATE THE ISSUE, AND SINCE THEY DIDN'T HAVE A TECHNICIAN ON DUTY TO LOOK AT IT, I NOW HAVE TO RETURN ON MONDAY IN THE HOPE THAT THEY CAN FIGURE OUT AND FIX THIS ISSUE.

• 12/28/2019· AIR BAGS

  THE AIRBAG LIGHT CAME ON WHEN THE VEHICLE WAS IN MOTION. WHEN ABLE TO SAFELY PULL OVER TO THE A PARKING LOT THE VEHICLE WAS SHUT OFF AND TURNED BACK ON. THE LIGHT STAYED ON.

• 12/28/2014· AIR BAGSCrash

  MY VEHICLE WAS TRAVELING AT ABOUT 50 MILES AND HOUR AND A CAR TURNED IN FRONT OF ME AND I T- BONED HIM. MY CAR WENT UP ONTO THE 2 FRONT WHEELS AND THEN SKIDDED INTO A TELEPHONE POLE AT ABOUT 30 MILES AN HOUR. MY CAR IS TOTALED. MY CONCERN IS THAT THE AIR BAGS NEVER DEPLOYED DURING EITHER IMPACT AND I THINK THEY SHOULD HAVE. I HAVE PICTURES TO SHOW THE CONDITION OF THE CAR...UPDATED 01/21/15 */BF UPDATED 01/26/15*JB

• 12/27/2021· ENGINE

  The engine on my 2011 Kia Sorento has failed and the mechanic at the Kia dealership told me it was because of the rod bearings. My car was serviced at the Kia dealership in April 2021 and apparently 2 weeks later an ECU update recall was placed on my vehicle. I did not receive anything notifying me of this update. In November of 2021 my engine started making a loud noise and then failed to turn on. The mechanic at the Kia dealership told me had I had the sensor updated prior to the noise starting it would have alerted us to the rod bearings causing damage but since the update had never happened the rod bearings caused my engine to fail. According to the dealership I should be covered under the recall but Kia headquarters are denying to cover it since I am over my mileage warranty. I have tried for the last month to get a supervisor to return my call at the Kia headquarters and no one will speak to me or call me back. I have been without a vehicle since November 22, 2021 and no resolution since no one will call me back.

• 12/27/2016· AIR BAGS

  AIRBAG LIGHT HAS BEEN ON FOR MILES. KIA STATES IT IS NOT UNDER WARRANTY, BUT THAT THE ENTIRE AIRBAG SYSTEM IS DEACTIVATED DUE TO THIS ERROR CODE. THEY QUOTED AT THE LEAST $1,500 IN PARTS ALONE, NOT INCLUDING LABOR AND THEY CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. I AM FINDING THIS A COMMON ISSUE IN 2011 KIA SORENTO. THIS SHOULD BE A MANDATORY RECALL. PEOPLE CAN'T AFFORD TO FIX THIS PROBLEM. BUT THIS IS A MAJOR SAFETY ISSUE. NOTHING CAUSED THE AIRBAG LIGHT TO COME ON. MY CAR HAS NEVER BEEN IN ONE ACCIDENT NOR HAVE I EVER HIT ANYTHING WITH MY VEHICLE.

• 12/26/2020· ELECTRICAL SYSTEM

  THE HEADLIGHTS WILL GO OFF AT SPORADIC TIMES WHILE DRIVING. THIS CONDITION IS FRIGHTENING, PARTICULARLY AT NIGHT SINCE WE LIVE IN A RURAL AREA WITH NO STREET LIGHTS ON MANY OF THE ROADS. IT IS EXTREMELY DANGEROUS TO FIND YOURSELF IN TOTAL DARKNESS ON COUNTRY ROADS THAT HAVE DEEP DITCHES ON EITHER SIDE.

• 12/25/2022· UNKNOWN OR OTHER

  When I quired about vehicle recall was told to contact nhtsa to get a recall fixed with my vehicle

• 12/23/2018· ELECTRICAL SYSTEM

  PASSENGER SIDE HEADLIGHT BULB WENT OUT. WENT TO REPLACE BULB AND THE CONNECTOR WAS MELTED

• 12/23/2015· LATCHES/LOCKS/LINKAGES

  TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR FAILED TO OPEN FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LATCHES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

• 12/23/2013· VISIBILITY

  2011 KIA SORENTO. CONSUMER WRITES IN REGARDS TO THE AUTO FUNCTION OF THE HEATER/AC NOT WORKING. *SMD THE CONSUMER STATED THE AUTO FUNCTION WORKED FOR ANOTHER SIX MONTHS, AND THEN IT STOPPED WORKING AGAIN. THE DEALER REPAIRED IT FOR THE SECOND TIME. SHORTLY AFTER, IT STOPPED WORKING AGAIN. THE DEALER KEPT THE VEHICLE FOR A COUPLE OF DAYS, TO DETERMINE THE PROBLEM. THE VEHICLE WAS RETURNED TO THE CONSUMER AND IT WAS WORKING, BUT WAS TOLD IT WASN'T FIXED AND WOULD CONTINUE TO STOP WORKING.

• 12/22/2015· STRUCTURE

  AFTER EXPERIENCING ISSUES WITH THE SHIFTER ASSEMBLY NOT PROPERLY LOCKING AND UNLOCKING MY DOORS AND I WAS NOT ABLE TO TAKE THE CAR OUT OF PARK. I HAD TO LITERALLY TURN OFF THE IGNITION MULTIPLE TIMES AND AFTER ABOUT 5-10 ATTEMPTS THE CAR WOULD LOCK THE DOOR AND GO INTO PARK. HOWEVER, I HAVE NOW BEEN EXPERIENCING ISSUES WITH THE DRIVER SIDE DOOR NOT UNLOCKING FROM THE OUTSIDE AND THE INTERIOR DOOR HANDLE IS ALSO LITERALLY CUTTING MY HAND AND NOT PROPERLY OPENING THE DOOR FROM THE INSIDE. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE SC124 SHIFT ASSEMBLY DUE TO THE FEDERAL RECALL FOR THIS PART. THEY ALSO INFORMED ME THAT THERE WAS A RECALL ON SA203 INTERIOR DOOR HANDLE. BUT THEY WANTED TO CHARGE ME $384.92 TO REPAIR THE DOOR LOCK.. (81310-2P000) $209.70 PART COST / AND $126.88 LABOR.. THIS IS ABSOLUTELY ABSURD.. THE PROBLEM IS A DIRECT RESULT OF THE BROKEN, MALFUNCTIONING SHIFTER ASSEMBLY AND ANY ASSOCIATED REPAIRS SHOULD BE COVERED AS WELL BY THE DEALERSHIP. THIS IS ABSOLUTELY ABSURD THAT AS A CONSUMER I SHOULD BE HELD FINANCIALLY LIABLE FOR REPAIR COSTS CAUSED BY A MECHANICAL FAILURE THAT OBVIOUSLY BROKE SEVERAL OTHER PARTS. NOT BEING ABLE TO PROPERLY ENTER AND EXIT MY VEHICLE IS A SAFELY ISSUE. I COULD VERY EASILY GET LOCKED INTO THIS CAR IF THIS ISSUE IS NOT PROPERLY REPAIRED AS THE DOOR LOCKING MECHANISM IS DIRECTLY CONNECTED TO THE ELECTRONIC SHIFTING ASSEMBLY. HOW AND WHY SHOULD I HAVE TO BE INCONVENIENCED OR PLACED IN DANGER BECAUSE A MANUFACTURER CHOOSES TO PICK AND CHOSE WHICH PARTS IT CHOOSES TO REPAIR AS A RESULT OF THEIR POORLY MANUFACTURED DEFECTIVE PARTS.

• 12/22/2012· STEERING,SUSPENSION

  BOUGHT CAR ON 4-12-12 HAD 22531 MILES ON IT. FROM TIME OF PURCHASE IT WOULD PULL TO THE RIGHT SEVERELY. WE HAD KIA DEALERSHIP CHECK OUT STEERING PROBLEM. THEY COULDN'T FIND ANYTHING WRONG. THEY CHARGED US FOR AN ALIGNMENT AND SAID CAR SHOULD STIR FINE. ALIGNMENT DO NOTHING TO FIX STEERING PROBLEM,STILL PULLS SEVERELY TO THE RIGHT AT ANY SPEED. *TR

• 12/21/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGSCrash

  ORIGINAL OWNER '11 SORENTO 4CYL, AWD W/TOW PACKAGE & APPROX 88K MILES. PROBLEM 1ST NOTICED ABOUT 2 MOS AGO WHEN SEAT BELT LIGHT BEGAN FLASHING WITH AUDIBLE CLICKING COMING FROM RELAY BEHIND DASH. IT WAS DAYTIME WHEN THIS HAPPENED 1ST FEW TIMES & I COULD NOT DUPLICATE PROBLEM. THIS ISSUE SEEMED TO HAPPEN AFTER STARTING CAR & WOULD GO AWAY AFTER A FEW MOMENTS OF DRIVING. RELEASING & RE-CONNECTING SEAT BELT HAD NO EFFECT. THE 1ST TIME IT HAPPENED @ NIGHT I REALIZED THAT THE HEADLIGHTS & DASH LIGHTS WOULD FLASH ON & OFF ALSO. STILL COULD NOT DUPLICATE PROBLEM, BUT BEING A MECHANIC I WATCHED FOR IT TO HAPPEN AND TRIED DIFFERENT THINGS TO SEE IF THEY HAD ANY EFFECT ON THE ISSUE. ALWAYS WOULD BEGIN AFTER INITIALLY STARTING CAR, BUT NOT DO IT MOST TIMES. THEN 3 EVENINGS AGO, I FOUND IT HAPPENING EVERY TIME I WOULD START THE CAR & WOULD EVEN DO IT AFTERWARDS DRIVING DOWN THE ROAD. I WAS 70 MILES FROM HOME & TRIED TO GET BACK. IT DIDN'T MATTER WHETHER THE HEADLIGHT SWITCH WAS ON, OFF OR AUTO, IT WOULD STILL FLASH ALL LIGHTS & SEATBELT LIGHT W/CLICKING FROM RELAY. ON THE WAY HOME, WHILE DRIVING A RURAL ROAD, THE LIGHTS AGAIN STARTED BLINKING ON & OFF CAUSING ME TO HIT A METAL POLE A DRAINAGE DITCH THRU FARMER'S FENCE INTO HIS FIELD. ACCIDENT PUSHED METAL BUMPER (BEHIND BUMPER COVER) BACK ABOUT 12", TORE THE ENTIRE FRONT END &LIGHTS FROM CAR & BENT HOOD BACK 1 1/2 FEET AND BUCKLED IT UPWARD - ALL OF THIS WITHOUT EVER DEPLOYING THE AIRBAG.THESE PROBLEMS ARE PREVALENT IN THIS CAR AS I HAVE READ, BUT I NOW HAVE A VEHICLE WHICH DESPITE IT'S DAMAGE WILL NOW DUPLICATE THE LIGHTS GOING ON & OFF EVERY TIME THE CAR IS TURNED ON. HAVE CONTACTED KIA CORP IN HOPES THAT THEY WILL WANT TO USE MY CAR TO GET TO THE CAUSE OF THIS ISSUE & FINALLY CORRECT IT. AS A MECHANIC I VERY WELL UNDERSTAND THE NEED TO BE ABLE TO DUPLICATE PROBLEM TO FIND CAUSE ..... KIA NOW HAS NO EXCUSE.

• 12/21/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE ENTERING THE DRIVER SIDE OF THE VEHICLE, THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BAR ON THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

• 12/20/2018· SUSPENSION,WHEELS,SERVICE BRAKES

  WHILE DIVING DOWN THE ROAD, THE REAR PASSENGER SIDE GEAR BOX SHATTERED.

• 12/19/2023· POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Kia Sorento. The contact stated that the dealer had replaced the front passenger's side and driver's side door handles; however, after the repair, the front passenger's side door handle fractured. The vehicle was taken to the dealer, where the front passenger's side door handle was replaced at the contact's expense. Additionally, the contact stated that the front and rear passenger's side doors, and the rear driver's side door failed to open from the outside while pulling the doors handles. The contact stated that the steering control buttons, and the cruise control mode had become inoperable. The air bag warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that while shifting into park (P), the vehicle made an abnormal clunking sound and the gear shifter moved beyond the park (P) position. The contact stated that the failure occurred intermittently. The contact stated that the interior lights of the vehicle failed to turn off. The ABS, TPMS, traction control, check engine, air bag warning lights, and other unknown warning lights were illuminated. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

• 12/19/2015· STRUCTURE

  THE FRONT DRIVER'S SIDE DOOR FAILS TO OPEN FROM THE OUTSIDE, IT WORKS FROM THE INSIDE. I WAS OUT RUNNING ERRANDS, JUST GOT CAR WASHED THEN WENT INTO A STORE. I CAME BACK OUT AND DOOR WOULD NO LONGER OPEN FROM THE OUTSIDE DOOR HANDLE. THE WEATHER TEMPS WERE ABOVE NORMAL ABOUT 60 DEGREES. I HAD TO CRAWL THRU FROM PASSENGER SIDE TO PULL DOOR HANDLE TO OPEN DOOR.

• 12/17/2018· STRUCTURE

  WENT TO GET IN VEHICLE AND DRIVER SIDE DOOR WON'T OPEN FROM OUTSIDE USING KEY FOB OR USING KEY ENTRY. I HAD TO CRAWL FROM PASSENGER SIDE TO ENTER VEHICLE. THIS IS A SAFTY HAZARD!

• 12/17/2017· STRUCTURE

  MY FRONT DRIVER AND REAR DRIVER DOOR WILL NOT UNLOCK FROM THE OUTSIDE. THIS HAPPENED ABOUT 6 MONTHS AGO AND HAVE READ IT'S A KNOWN ISSUE. I IT FIRST HAPPENED TO THE DRIVER DOOR THEN ABOUT A MONTH LATER THE THE BACK DRIVER DOIR

• 12/17/2014· AIR BAGSCrash

  TL* THE CONTACT OWNED A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE STOPPED ABRUPTLY CAUSING THE CONTACT LOSE CONTROL OF THE VEHICLE AND CRASH INTO A DITCH. THE CONTACT SUSTAINED HEAD AND FACE LACERATIONS DUE TO AN OBJECT EJECTED FROM THE AIR BAG WHEN IT DEPLOYED. THE CONTACT REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

• 12/17/2011· ENGINE AND ENGINE COOLING,POWER TRAIN

  I WAS DRIVING ABOUT 40 MPH, WHEN THE VEHICLE APPEARED TO MISS/SKIP GEARS! IT FELT AS IF THE VEHICLE WAS GOING TO STOP ALTOGETHER, AND I DEFINITELY LOST ACCELERATION ABILITY. NEXT THE MALFUNCTION INDICATOR LIGHT CAME ON AND IT HAS NOT GONE OFF. I AM GOING TO TAKE THE VEHICLE IN TO THE DEALER ON 12/17/2011 TO SEE WHAT MAY BE CAUSING A PROBLEM LIKE THIS. *TR

• 12/17/2010· SERVICE BRAKES, HYDRAULIC

  THE BRAKE PEDAL ALWAYS SEEMED TO GO DOWN A LONG DISTANCE WHEN APPYLING, BEFORE THE BRAKES STARTED TO WORK.. I HAD THE DEALER CHECK. THE MASTER CYLINDER WAS REPLACED. THE NEXT MORNING, AT HOME, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR!. WITHIN THE NEXT 3 WEEKS, THE DEALER HAD 2 MORE MASTER CYLINDERS AND THE ABS REPLACED. CORPORATE TECH WAS SENT TO CHECK BRAKE SYSTEM. EVERYTHING WAS TO SPEC AND OK. THE BRAKES WORK OK, BUT THAT "SOFT" BRAKE PEDAL FEEL STILL EXISTS.

• 12/16/2019· UNKNOWN OR OTHER

  THE VEHICLE JERKS AROUND 40 MILES PER HOUR. NO CODES

• 12/16/2017· SUSPENSION

  COIL SPRING FROM FRONT STRUT ON 2011 SORENTO BROKE AND LEFT PIECE OF SPRING ON GROUND, CAUSING A MAJOR SAFETY HAZARD. SPRING CAN CUT TIRE SIDE WALL AND CAUSE A CRASH WITH MAJOR INJURIES/DAMAGE TO PASSENGERS, DRIVER, AND VEHICLE.

• 12/16/2016· STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  IN THE LAST WEEK, THE VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. THE FIRST TIME IT HAPPENED ON THE HIGHWAY WHILE DRIVING 70MPH - THE CAR SHUT OFF AND DROPPED TO 50MPH, THE STEERING WHEEL LOCKED BUT IT STARTED BACK UP. TWENTY MINUTES LATER WHILE DRIVING 25MPH ON A SIDE ROAD, THE SAME THING HAPPENED. AND THEN AGAIN WHILE IN A DRIVE THRU LINE. THIS HAS SINCE HAPPENED TWICE WHILE ON THE HIGHWAY. THE VEHICLE DOES START BACK UP AGAIN BUT IT IS OBVIOUSLY UNSAFE TO DRIVE, ESPECIALLY ON THE HIGHWAY. AFTER RESEARCHING THE ISSUE, I FOUND THERE WAS A RECALL ON 2011-2013 MODELS WITH THE SAME ISSUE. I CONTACTED KIA AND WAS TOLD MY VEHICLE WAS NOT PART OF THE RECALL BUT TO BRING IT IN AND HAVE IT LOOKED AT. I HAVE AN APPOINTMENT ON MONDAY, DECEMBER 19, 2016 TO HAVE SEVERAL OTHER RECALL ITEMS CORRECTED. *TR

• 12/16/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE IN THE PARK POSITION, THE DRIVER AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

• 12/16/2013· VISIBILITY

  REAR SUN ROOF EXPLODED. TRAVELING ALONG I-4 ABOUT 55 MPH WHEN THERE WAS A LARGE GUN SHOT SOUND SO WE LOOKED AROUND FOR ANOTHER VEHICLE THAT MIGHT HAVE MADE THE NOISE BUT THERE WAS NO CAR WITHIN 50-60 YARDS BEHIND OR IN FRONT. THEN WE HEARD SOMETHING RUMBLING ON ROOF WHICH WAS GLASS. LUCKILY THE ROOF WAS INTACT BUT THE VERY SIDES OF THE GLASS ROOF WERE BREAKING UP IN A LONG SLENDER LINE. NOW AFTER A FEW MILES GETTING HOME THE CENTER IS STARTING TO BREAK UP. THE CAR HAD BEEN PARKED IN THE GARAGE FOR 7 WEEKS WHILE I WAS IN THE UK AND ONLY TOOK IT OUT OF GARAGE. I HAVE BEEN IN THE UK MOTOR TRADE 50 YEARS AND NEVER SEEN GLASS GIVE WAY LIKE THIS. IT APPEARS AS IF SOMEBODY TRIED TO PUSH THE TWO SIDES OF THE CAR INWARDS CAUSING THE ROOF TO EXPLODE. THERE IS NO OTHER DAMAGE AT ALL AND NO DEBRIS HIT MY ROOF. UPDATED 1/7/14*CN UPDATED 01/09/14*LJ UPDATED 01/09/14

• 12/15/2015· UNKNOWN OR OTHER

  I NOW HAVE 3 OUT OF 4 DOORS THAT CAN NOT BE OPENED FROM THE OUTSIDE. THE ONLY DOOR THAT CAN BE OPENED IS THE RIGHT REAR DOOR. KIA SAYS THEY DO NOT HAVE AN ISSUE WITH THEM WHEN THERE OBVIOUSLY IS ONE. THE ESTIMATED REPAIR COST FROM DEALER IS $400 A PIECE. THAT IS CRIMINAL.

• 12/15/2013· ELECTRICAL SYSTEM

  THE SEAT BELT LIGHTS WILL FLASH AND THERE IS A CLICKING SOUND IN THE LEFT SIDE B-PILLAR GOING DOWN THE ROAD WITH ALL THE PASSENGERS BUCKLED IN. THE HEADLAMPS WILL FLASH ON AND OFF AFTER DARK AND NOW THE PASSENGER SIDE AIR BAG LIGHT WILL NOT LIGHT EVEN IF THERE IS A PASSENGER IN THE CAR. I RETURNED THE CAR TO THE KIA DEALER IN CHATTANOOGA TN. AND THEY SAID IF THEY CAN'T DUPLICATE THE ACTION THEY CAN'T FIX IT. I CALLED KIA CORP. AND THEY ALSO STATE THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. THE OWNERS MANUAL STATES IF THE SEAT BELT LIGHT IS FLASHING THEN THE SEAT BELTS ARE NOT WORKING PROPERLY. *TR

• 12/15/2010· ENGINE AND ENGINE COOLINGFire

  TL*THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE AIR CONDITIONER SHUT OFF WITHOUT WARNING, CAUSING THE VEHICLE TO MAKE A GRINDING NOISE, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE DEALER WAS NOTIFIED WHO AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 2000.

• 12/14/2021· STRUCTURE

  Hello I would like to report that my 2011 Kia Sorento driver side door wont open from the outside and has been this way for almost a year it will cost me almost 400.00 to get this fixed myself that's a lot of money when I didn't break this ; however I looked online and this is a nationwide issue with this vehicle. This isn't safe and I just want Kia to do a recall to fix this issue I have to climb over seats to unlock from outside and I just wish they would recognize that this is definitely a world wide issue and not to overlook it. Thank you for taking the time to listen and or read what I've wrote.

• 12/14/2019· STEERING,AIR BAGS,VEHICLE SPEED CONTROL

  ALL STEERING WHEEL FUNCTION HAVE STOP WORKING INCLUDING HORN. RADIO, CRUISE AND BLUE TOOTH CONTROLS. DURING A TRIP ON THE HIGH WAY

• 12/14/2019· ENGINE

  MY DAUGHTER IS 21 YEARS OLDS AND SHE PURCHASED 2011 KIA SORENTO FROM PETE'S KAR SMART KIA IN AMARILLO. SHE GOES TO COLLEGE IN LINCOLN NEBRASKA AND HER CAR IS NOT HOLDING OIL. SHE HAS ON 2 OCCASIONS IN A SHORT PERIOD OF TIME HAD HER OIL LIGHT COME ON AND WHEN SHE CHECKED THE OIL IT WAS BONE DRY. THIS IS BETWEEN OIL CHANGES. WE CAN GET NO RESOLUTION FROM KIA AS SHE HAS TAKEN IT TO KIA IN AMARILLO AND IN LINCOLN. I HAVE GOOGLED THIS ISSUE FOR THIS PARTICULAR YEAR AND THEIR HAVE BEEN SEVERAL COMMENTS FROM OTHERS SHARING THE SAME ISSUE WITH 2011 KIA NOT HOLDING OIL. I AM CONCERNED FOR MY DAUGHTER'S SAFETY. IF SHE BREAKS DOWN ON SHE SIDE OF THE ROAD DUE THIS ISSUE AS SHE HAS TO DRIVE 10 HOURS TO COME HOME. PLEASE CONSIDER INVESTIGATING AND REVIEWING THIS ISSUE. THANKS FOR YOUR ASSISTANCE WITH THIS MATTER. SHE GOT THE CAR TOWARDS THE END OF APRIL/ FIRST OF MAY

• 12/14/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  LOW BEAM HEADLIGHT SOCKET KEEPS MELTING AFTER REPLACING. FIRE HAZARD

• 12/14/2018· EXTERIOR LIGHTING

  WIRING IS BAD FOR HEADLIGHTS, MELTED THE HEADLIGHT ASSEMBLY. REPLACED THAT AND THEN IT MELTED THE WIRES CONNECTED TO THE HEADLIGHTS.

• 12/14/2018· POWER TRAIN,AIR BAGS,STRUCTURE

  (1)TRANSMISSION GOT STUCK IN 2ND GEAR WHILE DRIVING ON THE HIGHWAY. TRANSMISSION WOULD "JUMP" EVERY TIME THE CAR HIT 50MHP. COULD NOT REPLICATE AFTER SITTING IN DRIVEWAY OVERNIGHT. (2)ABS LIGHT IS CONSTANTLY ON-TOLD IT IS A CLOCK SPRING. KIA NOT WORRIED ABOUT IT. (3) DOORS STICK-DRIVERS DOOR WILL LOCK ITSELF AND CANNOT OPEN FROM OUTSIDE. THIS HAPPENED 3X WHILE CAR IS RUNNING AND I EXITED TO GET MAIL. FRONT PASSENGER WILL NOT CLOSE- HAVE TO KNOCK HANDLE TO CLOSE. (4)BACKUP CAMERA INTERMITTENT. (5)BLUETOOTH DOES NOT PAIR WITH PHONE-INTERMITTENT. (6) GAS DOOR STICKS- MUST HIT RELEASE BUTTON DOZENS OF TIMES BEFORE IT OPENS. (7) TIRE PRESSURE GUAGES BROKEN.

• 12/14/2011· ELECTRICAL SYSTEM

  I HAVE HAD PROBLEMS WITH THE "PUSH TO START" FAILING IN OCT. '10, THAT WAS FIXED. DEC. 12, 2011 AM I COULD NOT START MY CAR. THE PUSH TO START DID NOTHING. AFTER TRYING VARIOUS OPTIONS FOR 15 MIN I TRIED AGAIN AND THE CAR STARTED WITH THE PUSH BUTTON AND BRAKE APPLIED. I CALLED KIA TO REPORT IT AND HAD THE DEALERSHIP CHECK IT OUT THAT MORNING, THEY FOUND NO ERROR CODES. I STARTED MANY MORE TIME WITH NO INCIDENT UNTIL THE NEXT PROBLEM. DEC. 14, 2011AM, AGAIN I TRIED TO START THE CAR AND NOTHING HAPPENED. I COULD HERE A SMALL "TIC" AS I PRESSED THE START BUTTON. I REMOVED MY PHONE AND EZ PASS FROM THE AREA AS SUGGESTED BY THE DEALER, NOTHING. I GOT A DIFFERENT FOB FROM INSIDE THE HOUSE, NOTHING. I STEPPED OUT OF THE CAR, STANDING NEXT TO IT AND THE CAR STARTED BY ITSELF, NO ONE PRESSING THE BUTTON. THIS IS SUPPOSE TO BE IMPOSSIBLE AS YOU MUST PRESS THE BRAKE AND BUTTON FOR THE CAR TO START. NO ONE WAS IN THE SEAT AND THE KEY WAS IN MY POCKET BY THE OPEN CAR DOOR. *TR

• 12/14/2011· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. THE VEHICLE WAS JUMP STARTED THE FOLLOWING DAY AND TAKEN TO AN AUTHORIZED DEALER. THE THROTTLE WAS REPLACED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE ALARM SYSTEM WOULD INADVERTENTLY SOUND. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY STARTING. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,990.

• 12/14/2011· STEERING

  TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 60-70 MPH WHEN THE STEERING BEGAN TO VEER FROM LEFT TO RIGHT ABNORMALLY. THE CONTACT HAD TO HOLD THE WHEEL WITH BOTH HANDS IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE.