crashtest

2011 / Jeep

2011 Jeep Liberty

Safety ratings

2011 Jeep Liberty SUV 4WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
3/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2011 Jeep Liberty SUV RWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
3/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • SEATS:FRONT ASSEMBLY:HEAD RESTRAINTCampaign 17V640000 · 10/10/2017

    Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

    Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

    Fix: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

  • STEERING:COLUMNCampaign 11V315000 · 08/06/2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

    Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

    Fix: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

  • ELECTRICAL SYSTEMCampaign 13V282000 · 02/07/2013

    Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

    Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

    Fix: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

Owner complaints

181
Complaints
16
Crashes reported
2
Fires reported
19
Injuries
0
Deaths

Most-reported areas

  • ELECTRICAL SYSTEM42
  • AIR BAGS35
  • FUEL/PROPULSION SYSTEM31
  • ENGINE22
  • STRUCTURE17
  • SERVICE BRAKES14
  • UNKNOWN OR OTHER13
  • VISIBILITY11
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/31/2018· VISIBILITY

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.

  • 12/28/2018· VISIBILITY,VISIBILITY/WIPER

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB

  • 12/28/2012· SERVICE BRAKES

    AFTER SITTING AT A RED LIGHT, I ATTEMPTED TO PULL OFF FROM THE STOP, THE ABS LIGHT AND THE TRACTION CONTROL LIGHT CAME ON AND THE REAR BRAKES LOCKED UP. I WAS A MILE FROM HOME, I PUT THE VEHICLE IN FOUR WHEEL DRIVE IN ORDER TO GET IT TO MOVE. I DROVE ONE MILE TO MY HOME AND PARKED, I COULD SMELL THE BRAKES. I LET THE VEHICLE SIT FOR APPROXIMATELY ONE HOUR, TRIED TO DRIVE IT AND IT OPERATED AS IF NOTHING HAD HAPPENED. I DROVE THE VEHICLE AGAIN THE NEXT DAY WITH NO PROBLEMS. *TR

  • 12/27/2025· STRUCTURE

    Upon inspection, significant underbody rust

  • 12/27/2019· FUEL/PROPULSION SYSTEM

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

  • 12/26/2019· FUEL/PROPULSION SYSTEM

    DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!

  • 12/19/2015· ELECTRICAL SYSTEM

    I WAS DRIVING IN TOWN 30 MILES PER HOUR, AND THE LIFT GATE LIGHT CAME ON. I OPENED AND SHUT THE GATE AND THE INDICATOR LIGHT WENT OFF. I STARTED TO DRIVE AGAIN AND THE LIGHT CAME ON AGIN WHICH CAUSES THE INTERIOR LIGHTS TO COME ON AND SHINE RIGHT IN MY EYES. I AM GOING TO GET IT FIXED, THEY SAID THERE IS CORROSION IN THE SWITCH AND IT CAUSES THE PROBLEM. THE OTHER THING IS WHEN IT GETS COLD OUT, I CAN'T LOCK THE DOORS. IF I DO IN 5 TO 15 MINUTES THE LIGHTS START FLASHING AND THE HORN STARTS HONKING, UNTIL I UNLOCK THE DOORS. THIS HAPPENED LAST YEAR WHEN IT GOT COLD ALSO. WHEN I TOOK IT IN TO HAVE IT LOOKED AT, IT WAS NOT DOING THIS, SO THEY SAID JUST SEE WHAT HAPPENS. NOW IT IS COLD AND IT IS ACTING UP AGAIN. I WORK AT A PRISON AND NEED TO LOCK MY VEHICLE. I CAN'T DRIVE IT TO WORK AT ALL RIGHT NOW.

  • 12/12/2018· VISIBILITY

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE IN A RAIN STORM, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

  • 12/08/2016· STRUCTURE

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 45 MPH, THE SOFT TOP OF THE VEHICLE OPENED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND OBSERVED THAT A PIN WAS MISSING AND THE TOP STARTED TO SLIDE OPEN. THE CONTACT MENTIONED THAT THIS WAS THE SECOND OCCURRENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A PIN WAS MISSING AND A CABLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

  • 12/08/2015· AIR BAGS

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

  • 12/06/2018· ELECTRICAL SYSTEM,STRUCTURE

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB

  • 12/05/2016· ENGINE

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE STARTED MAKING NOISE WHILE WARMING UP AFTER THE STARTER WAS CHANGED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ENGINE DID NOT LEAK, BUT CONSUMED THE OIL AND BLEW A ROD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 01/27/17*LJ UPDATED 7/13/18*JB *TR

  • 11/29/2013· POWER TRAIN

    VEHICLE WAS PARKED ON TOP OF A HILL, TRANSMISSION IN PARK, KEY TURNED OFF. I SAT IN FRONT SEAT FOR SEVERAL MINUTES WHILE ENGINE WAS STOPPED AND TURNED OFF, I GOT OUT OF THE JEEP, OPENED THE BACK DOOR TO GET OUT SOME EQUIPMENT I WAS NEEDING FOR WORK. THE JEEP BEGAN TO ROLL DOWN THE HILL KNOCKING ME SIDEWAYS. IT WAS IN THE 2 WD POSITION. I COULD ONLY WATCH AS THE JEEP WAS HEADED FOR TWO LANE TRAFFIC, THIS IS THE SECOND TIME THIS JEEP HAS DONE THIS, SAME SCENARIO. BOTH TIMES THE WHEELS WERE ALL ROLLING, NOT SLIDING. I USED THE 4 WD EARLIER THE SAME DAYS, ON BOTH OCCASIONS BUT IT WAS IN 2 WD AT TIME OF ROLLING. HAD IT TOWED TO A JEEP DEALER GARAGE, THEY CANNOT DIAGNOSE IT, WOULD NOT ALLOW A RENTAL CAR, HAD TO LEAVE IT WITH DEALER TO FURTHER TRY TO "REPLICATE" AND DIAGNOSE. VERY DANGEROUS! BOTH EVENTS THE JEEP WAS ON A HILL AND ROLLED TOWARDS BUSY HIGHWAYS, THANKFULLY STOPPED ON OWN WITHOUT HITTING SOMETHING OR SOMEONE OTHER THAN ME ON THE SECOND EVENT. THANKFULLY NO CHILDREN/PETS/OTHERS WERE NEAR OR BEHIND THIS VEHICLE! *TR

  • 11/28/2015· FUEL/PROPULSION SYSTEM

    THE GAS SPILLED BACK WHILE FUELING.

  • 11/23/2015· FUEL/PROPULSION SYSTEM

    THERE IS AN ISSUE WITH GASOLINE OVERFLOWING FROM THE TANK OF OUR 2011 LIBERTY AFTER THE GAS PUMP HAS SHUT OFF. THIS HAPPENS AFTER THE INITIAL SHUT OFF AS WE ARE NOT TOPPING OFF THE TANK. ABOUT 1 SECOND AFTER THE PUMP STOPS AUTOMATICALLY GASOLINE WILL SPRAY OUT OF THE FILLER NECK AND ALL OVER THE GROUND. THIS HAS HAPPENED AT DIFFERENT FILLING STATIONS; SO IT DOES NOT SEEM LIKE A PUMP ISSUE. IT ONLY HAPPENS AFTER THE PUMP HAS STOPPED. IT DOES NOT HAPPEN WHILE THE GAS PUMP IS RUNNING.

  • 11/20/2017· ENGINE

    WHILE SITTING AT A STOP LIGHT, MY JEEP JUST SHUT OFF WITH NO WARNING. WHEN I TRIED TO RESTART IT, IT MADE A STRANGE SOUND WHILE IT WAS TURNING OVER. I CALLED A TOW TRUCK TO TAKE IT TO THE DEALERSHIP & WAS TOLD THAT THE ENGINE VALVES WERE DAMAGED & WILL REQUIRE A NEW ENGINE AT $8100.00

  • 11/16/2017· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

    10/20/17 DRIVING 5 MINUTES & BRAKES LOCKED - JEEP WOULDN'T MOVE AT ALL - AFTER 20 MINUTES JEEP RAN NORMALLY FOR 3 WEEKS; 11/9/17 DRIVING GRANDBABIES HOME - GOING 40 ON A MAJOR HIGHWAY - BRAKES AGAIN LOCK UP JEEP CAME TO A STOP & WOULD NOT MOVE FORWARD AND WOULD NOT REVERSE - ESC INDICATOR LIGHT ON, ESC OFF APPEARED IN THE ODOMETER AND THE ABS LIGHT WAS ON - THE SMELL OF BRAKES WAS OVERWHELMING - CALLED AAA FOR A TOW - AFTER AN HOUR - ALL SORTS OF CREAKING NOISES COULD BE HEARD - ? BRAKES RELEASING - WAS THEN ABLE TO DRIVE THE JEEP - CANCELLED AAA - DROVE JEEP IMMEDIATELY TO MY MECHANIC - AFTER 2 DAYS HE COULD NOT FIGURE OUT WHAT THE PROBLEM IS NOR COULD THE ISSUE BE DUPLICATED ; CALLED THE JEEP DEALER THAT I BOUGHT IT FROM ON ESSINGTON AVE IN PHILADELPHIA - THEY SAID THEY HAD NEVER HEARD OF THIS ISSUE - TO BRING THE JEEP IN TO BE "DIAGNOSED" FOR $115.00 - WHEN ASKED FOR A LOANER - THEY TOLD ME I'D HAVE TO PAY FOR A RENTAL - THERE ARE 55,000 MILES ON THE JEEP

  • 11/16/2011· ELECTRICAL SYSTEM,VISIBILITY

    THE REAR WINDOW OPENS UNEXPECTEDLY WHEN THE VEHICLE IS OFF AND UNLOCKED. THIS HAS OCCURRED NUMEROUS TIMES, AND IT MAY BE OCCURRING WHEN THE VEHICLE IS LOCKED, AS WELL, HOWEVER, THIS HAS NOT BEEN CONFIRMED. SINCE THE REAR WINDOW SOMETIMES OPENS DURING RAIN EVENTS, THE VEHICLES INTERIOR HAS A MUSTY, MOLDY ODOR AS A RESULT OF THE REAR WINDOW OPENING. *TR

  • 11/10/2014· AIR BAGSCrash

    TRAVELING SOUTH ON THE NEW YORK STATE THRUWAY BETWEEN EXITS 17 AND 16 A DEER OUT OF NOWHERE COLLIDES WITH THE JEEP CAUSING SEVERE FRONT END DAMAGE . THE AIRBAGS DID NOT DEPLOY . *TR

  • 11/07/2019· SERVICE BRAKES

    IF THE CAR IS STOPPED ON A HILL THE BRAKES WILL SEIZE UP. THE TRACTION CONTROL AND ABS LIGHTS WILL STAY ON. IT TAKES ABOUT A DAY FOR THE BRAKES TO RELEASE. THIS CAN HAPPEN WHILE DRIVING AS WELL. IT HAS HAPPENED 5 TIMES. THE SYSTEMS CAN ALSO BE RESET BY PULLING THE ABS FUSES. THE VEHICLE WILL NOT MOVE WHILE THE BRAKES ARE LOCKED. THIS HAS HAPPENED ON THE HIGHWAY AND THE MIDDLE OF THE ROAD.

  • 11/04/2015· ELECTRONIC STABILITY CONTROL (ESC)

    ON 3 SEPARATE OCCASIONS, OVER THE COURSE OF THE LAST 5 MONTHS, MY JEEP HAS JUST RANDOMLY QUIT (ENGINE STALLED). THIS HAS HAPPENED WHILE DRIVING DOWN THE ROAD -(TWICE ON A FREEWAY, ONCE ON A SURFACE STREET)- ALL THE DASH INDICATOR LIGHTS HAVE COME ON AND MY JEEP ENGINE HAS JUST QUIT. I'VE BEEN VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER A COUPLE OF ATTEMPTS, I WAS ABLE TO RESTART MY JEEP. THERE IS NO WARNING TO THIS RANDOM STALLING, NO SPUTTERING, NO LOSS OF POWER, IT JUST QUITS WITH NO INDICATION. MY MECHANIC STATES THAT THIS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE THAT IS CURRENTLY ON A NATIONWIDE BACKORDER. THERE ARE 18 ORDERS IN FRONT OF MINE FROM MY LOCAL DEALERSHIP (THAT'S JUST ONE DEALERSHIP). THIS DEFECTIVE COMPONENT CAUSES YOUR VEHICLE TO RANDOMLY STALL OUT WHILE DRIVING - POTENTIALLY PUTTING MYSELF OR OTHERS IN DANGER OF AN ACCIDENT. I'M TOLD IT COULD BE WEEKS OR MONTHS BEFORE THIS PART IS AVAILABLE, SO EVERY TIME I GET IN MY JEEP I WONDER: "WILL THIS BE THE DAY THAT I GET IN AN ACCIDENT" OR WILL SOMEONE ELSE GET SERIOUSLY HURT BY HITTING ME? HOW MANY OTHERS ARE THINKING THE SAME THING? 100'S - 1000'S? I CAN'T AFFORD TO RENT A CAR FOR AN UNDETERMINABLE AMOUNT OF TIME, SO I HAVE NO CHOICE BUT TO DRIVE THIS VERY UNSAFE VEHICLE AND RISK MY LIFE AND THE LIFE OF OTHERS ON A DAILY BASIS.

  • 11/04/2012· ENGINE

    THIS HAS HAPPENED MULTIPLE TIMES SINCE I BOUGHT THE CAR. I HAVE TAKEN TO DEALER MULTIPLE TIME ADVISED COMPUTER SAYS OK AND THEY CANT FIND A PROBLEM. FIRST, TIME HAPPENED AS PULLING OUT INTO TRAFFIC CROSSING 6 LANES AND ENGINE POWER DIED..FOOT STILL ON ACCELERATOR AND ENGINE AND POWER ON BUT RPM DROP TO 0 AND CAR WONT MOVE..LARGE 18 WHEEL SEMI SLAMMED ON BRAKES AS I SAT HELPLESS IN THE MIDDLE OF LANES UNABLE TO MOVE AND CAME TO A STOP 2 INCHES FROM MY DOOR. AFTER REAPPLYING FOOT TO ACCELERATOR CAR MOVED AND I DROVE STRAIGHT TO DEALER ADVISED EVERYTHING FINE AND NOTHING THEY COULD DO.....INCIDENTS SOMETIMES ONLY HAPPEN ONCE EVERY 3-6 WEEKS.AFTER A FEW MORE INCIDENTS OF SAME PROBLEM TOOK TO DEALER ADVISED SAME UNABLE TO FIND PROBLEM..LAST TIME THEY SAID THEY CHANGED A FEW COMPUTER CHIPS...FOR ABOUT 6 WEEKS THOUGHT AND PRAYED PROBLEM FIXED...HOWEVER, THIS PAST WEEK ON WAY TO WORK SITTING AT IDLE IN DOUBLE TURN LANE IN ONE OF BUSIEST/LARGEST INTERSECTIONS THE ARROW LIGHT TURNED GREEN I STARTED TO ACCELERATE AND RPM DROPPED AND CAR WOULDN'T MOVE..I PUSHED FOOT ALL THE WAY TO GROUND MULTIPLE TIMES AND CAR WOULD NOT RESPOND. HOWEVER, POWER AND ENGINE ON. THIS TIME I WAS DESPERATE AS CARS WERE HONKING AT ME AND RACING AROUND ME ALMOST HITTING ME. I EVEN TRIED TO PUT CAR IN PARK AND HIT ACCELERATOR AND NO RPM ENGINE RESPONSE...TRYING NOT TO PANIC, I DECIDED TO RISK SHUTTING CAR OFF. I TURNED KEY AND SHUT OFF ENGINE AND TURNED KEY AND RESTARTED ENGINE PUT IN DRIVE AND CAR WENT BACK TO NORMAL..WITH WORK I CANNOT AFFORD TO KEEP SITTING AT A DEALER WITH A CAR ONLY 1 YEAR OLD. TRY DEALER AGAIN. 1 OTHER EPISODE WHEN SOMEONE IN CAR WITH ME AS I ACCELERATED CAR SPUTTERED AND CLUNKED AND I HAD TO RELEASE AND APPLY TO ACCELERATOR AND THEN WENT TO NORMAL..I AM ONLY BLESSED WITH AN ANGEL THAT THIS CAR HAS NOT YET KILLED ME OR SOMEONE ELSE.

  • 11/02/2016· AIR BAGS

    "TAKATA RECALL " DEFECTIVE AIR BAG

  • 10/31/2015· ELECTRICAL SYSTEM

    TODAY AND SIX DAYS AGO I PARKED MY JEEP, TURNED OFF THE IGNITION AND REMOVED MY KEY. I WENT TO START MY CAR ABOUT ONE HOUR LATER AND THERE WERE NO DISPLAY LIGHTS ON MY DASHBOARD. THE VEHICLE WOULD NOT START AND THE SHIFT LEVER COULD NOT BE MOVED. I THOUGHT I MIGHT HAVE A DEAD BATTERY. A FRIEND STOPPED BY MY CAR. HE TRIED TO START THE CAR WITH MY KEY. NO ELECTRICAL POWER OR LIGHTS WERE PRESENT. HE OPENED THE HOOD AND SAID EVERYTHING LOOKED FINE. HE CLOSED THE HOOD HARD. HE PUT THE KEY IN THE IGNITION AND MOVED IT AROUND. THE DISPLAY LIGHTS CAME ON AND THE CAR STARTED. I HAD THE BATTERY CHECKED AND IT WAS FINE. I PUT A NEW BATTERY IN THE CAR LESS THAN ONE YEAR AGO. THE SAME THING HAPPENED TODAY WHILE I WAS AT THE POST OFFICE. IS THIS AN ELECTRICAL PROBLEM OR A BAD IGNITION? A NEIGHBOR SAID HE HEARD SOMETHING ABOUT AN IGNITION PROBLEM WITH CHRYSLER.

  • 10/31/2014· SEATS

    HEADREST POPPED APART. CANNOT BE FIXED. WE WERE TOLD THAT PART THINKS IT HAS BEEN DEFLATED AND CANNOT BE RESET. *TR

  • 10/30/2019· ENGINE

    OIL PAN RUSTING OUT AROUND DRAIN PLUG. OIL LEAKING.

  • 10/30/2019· UNKNOWN OR OTHER

    CURRENTLY MY 2011 JEEP LIBERTY (JET) IS BLOWING COLD AIR FROM THE VENTS ON THE DRIVER SIDE. BLOWING WARM AIR THROUGH THE VENTS ON THE PASSENGER SIDE. NO HEAT AT ALL COMING OUT ON THE FLOOR NO MATTER WHAT DIAL I TURN IT TO, NO HEAT WHILE THE CAR IN SITTING OR IN MOTION. THIS BEGAN A FEW YEARS AGO AND IT'S GOTTEN WORST. I LIVE IN MICHIGAN AND IT'S ABOUT TO GET COLD.

  • 10/27/2015· FUEL/PROPULSION SYSTEM

    EVERY TIME I FILL MY CAR UP, UNLESS I FILL IT VERY SLOWLY AND LISTEN CAREFULLY, GAS WILL GUSH OUT AS THE TANK GETS FULL, EVEN AFTER I HAVE STOPPED PUMPING. IT GETS EVERYWHERE AND MAKES A MESS. THIS SEEMS VERY DANGEROUS.

  • 10/27/2011· VEHICLE SPEED CONTROL

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD BECOME STUCK AND UNRESPONSIVE, CAUSING THE VEHICLE TO ACCELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES WHERE THEY REPLACED THE THROTTLE BODY SENSOR BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER REPAIRS. A CLAIM WAS ALSO FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,622. UPDATED 11/14/11 *BF THE CONSUMER STATED WHEN THE FAILURE OCCURRED, THE ENGINE WOULD SURGE TO 2600 RPM'S AND CONTINUE UNTIL THE VEHICLE WAS SHUT OFF. THE ACCELERATOR PEDAL WAS INOPERABLE. THE CONSUMER HAD TO SLAM ON THE BRAKES AND PUT THE GEAR IN NEUTRAL. UPDATED 11/18/11 THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH, AS THE ACCELERATOR PEDAL WAS COMPLETELY UNRESPONSIVE. ON A SEPARATE OCCASION, WHILE STOPPED AT A RED LIGHT, THE VEHICLE SUDDENLY LURCHED FORWARD THROUGH THE RED LIGHT INTO THE INTERSECTION. THE CONSUMER STOPPED THE VEHICLE FROM GOING ANY FURTHER BY SLAMMING ON THE BRAKES AND THROWING THE TRANSMISSION INTO NEUTRAL. THE THROTTLE POSITION SENSOR WAS REPLACED, AS WELL AS THE MAIN COMPUTER. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 12/28/11

  • 10/26/2018· SEAT BELTS

    MY DRIVERS SIDE SEAT BELT WON'T LATCH WHEN STATIONARY OR IN MOTION.

  • 10/26/2016· VEHICLE SPEED CONTROLCrash

    VEHICLE CONTINUES TO ACCELERATE WHEN BRAKES ARE APPLIED. WHEN APPROACHING AN INTERSECTION ON SUBURBAN STREET WITH STOPPED VEHICLES, BRAKES WERE APPLIED, THE CAR CONTINUED TO ACCELERATE CAUSING A CRASH. ONLY BY CHANGING GEAR TO PARK, DID ACCELERATION STOP.

  • 10/24/2011· STEERING,SUSPENSION,WHEELSCrash

    MY SON WAS DRIVING MY JEEP LIBERTY AND LOST CONTROL OF THE JEEP BECAUSE THE FRONT RIGHT AXLE BROKE AND CAUSED HIM TO RUN INTO A WALL. HE HAS A LEG & BACK INJURY DUE TO THIS ACCIDENT. WE HAVE ONLY HAD THE CAR FOR 7 MONTHS WHEN THIS HAPPENED. *TR

  • 10/19/2022· ELECTRICAL SYSTEM,AIR BAGS

    Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.

  • 10/19/2011· SEAT BELTS

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT HER DRIVERS SIDE SEAT BELT WAS TURNED AT ANGLE WHERE IT WAS PRESSING AGAINST HER SKIN AND LEAVING BRUISES. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THEY WERE NOT GOING TO MODIFY THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800. UPDATED 11/16/11*LJ

  • 10/18/2013· ENGINE

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY 4X4. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. KMJ

  • 10/17/2017· STRUCTURE,VISIBILITY/WIPER

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 70 MPH, THE SKY SLIDER ROOF BEGAN TO SEPARATE FROM THE VEHICLE. THE CONTACT TAPED THE SKY SLIDER SHUT; HOWEVER, WATER BEGAN TO SEEP THROUGH THE TAPE. THE CONTACT ALSO STATED THAT THE TURN SIGNALS, WINDOWS, AND DRIVER SIDE DOOR PANEL BECAME INOPERABLE OVER TIME. THE LOCAL DEALER (ATLANTIC CHRYSLER JEEP, 6820 TILTON ROAD, EGG HARBOR TOWNSHIP, NJ 08234) WAS CONTACTED AND STATED THAT THE FAILURE WOULD RECUR IF REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A MILDEW ODOR WAS PRESENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

  • 10/17/2014· FUEL/PROPULSION SYSTEM

    AFTER STOPPING OR SLOWING DOWN THE VEHICLE HAS TENDED TO STALL OR ALMOST STALL. THIS HAS NOW OCCURRED 4 TIMES, OR WHICH TWO OF THESE WERE WHEN TURNING THROUGH AN INTERSECTION WHICH COULD HAVE CAUSED AN ACCIDENT. IN ALL CASES FUEL TANKS WERE GREATER THAN 1/4 FULL. *TR

  • 10/17/2014· FUEL/PROPULSION SYSTEM

    WHEN ADDING FUEL TO VEHICLE FUEL WILL GUSH OUT FROM FILL HOSE CONNECTION AFTER FUEL DISPENSING NOZZLE SHUTS OFF. *TR

  • 10/16/2018· ENGINE

    MY HUSBAND HAD DRIVEN TO A DOCTORS APPOINTMENT. WHEN HE GOT IN THE JEEP TO LEAVE IT WOULDN'T START. WE HAD IT TOWED TO OUR MECHANIC. AFTER HE INSPECTED THE VEHICLE HE SAID A PISTON RING HAD COME OFF THE #1 CYLINDER AND FALLEN BELOW THE PISTON CAUSING THE CYLINDER TO BE DAMAGED. IT WILL REQUIRE A NEW MOTOR WHICH WILL COST $4000-$5000 IF WE CAN FIND A DECENT ENGINE. APPARENTLY THESE ENGINES CAN BE DIFFICULT TO FIND AND ARE MORE EXPENSIVE BECAUSE THIS IS A COMMON PROBLEM.

  • 10/15/2019· FUEL/PROPULSION SYSTEM

    WHEN THE HELL IS CHRYSLER GOING TO TAKE THE FUEL OVERFLOW/SPILLAGE ISSUE SERIOUSLY! RATHER THAN JUST CHARGING THEIR CUSTOMERS $1200 MORE TO REPLACE TANK, REPLACE THE CHECK VALVE IN THE TANKS! JEEZUS!!!! HTTPS://YOUTU.BE/V4DXHSACHB4 IT AFFECTS SO MANY FREAKING PEOPLE. GET YOUR HEADS OUT OF YOUR BUTTS AND DO SOMETHING ABOUT IT INSTEAD OF STICKING YOUR HEADS IN THE SAND AND NOT GIVING A CRAP HOW MANY PEOPLE ARE GETTING COVERED IN GASOLINE FOR EFF'S SAKE! C'MON PEOPLE...CHIME IN. THESE A-HOLES AREN'T GOING TO DO ANYTHING UNTIL WE FRIGGIN' RISE-UP, OR PEOPLE START CATCHING ON FIRE...FOR THE LOVE OF GOD!

  • 10/14/2019· FUEL/PROPULSION SYSTEM

    WHEN FILLING UP THE GAS TANK, THE PUMP WILL STOP WHEN THE TANK IS FULL. THEN HOWEVER, THE TANK BURPS UP FUEL ALL OVER THE PLACE, AT LEAST A COUPLE CUPS WORTH. THIS MAKES IT IMPOSSIBLE TO FILL UP THE TANK ALL THE WAY, AND IF I DO THEN GASOLINE GETS SPILLED ALL OVER THE PLACE: THE GROUND, THE CAR BODY, AND ALL OVER THE TIRE. NOT SAFE.

  • 10/14/2015· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

    ELECTRICAL ICONS CONTINUE TO APPEAR ON DASHBOARD LIKE TRACTION, ABS,SERVICE ENGINE SOON,GAUGE FOR RPM IS 0 MP, ENGINE GAUGE REMAIN AT ENGINE SPEED. WHEN TAKEN TO JEEP DEALERSHIP FOR REPAIR I WAS TOLD THERE WAS NOTHING WRONG WITH THE JEEP IT IS RUNNING CORRECTLY. AND YET THE JEEP CUT COMPLETELY DOWN FOR 10 MINS ON THE EXPRESSWAY. WHEN ON THE STREET ALL ICONS COME ON AND I HAVE TO PULL OVER BECAUSE JEEP HAS SHUT DOWN.

  • 10/14/2014· ELECTRICAL SYSTEM

    I TRIED TO START MY CAR AND, WITH THE EXCEPTION OF THE RADIO AND LIGHTS COMING ON, NOTHING HAPPENED. AFTER TOWING IT TO A COUPLE LOCATIONS, THE DEALERSHIP DETERMINED THAT THE CAR--LIKE SO MANY OTHER JEEPS--HAD A FAULTY TIPM. I FOUND THIS WEBSITE AFTER A BRIEF SEARCH ON THE INTERNET LANDED ME ON THIS LINK: HTTP://WWW.CHRYSLERPROBLEMS.COM/PROBLEMS/DEFECTIVE-TIPM.SHTML I BELIEVE THAT THIS PART SHOULD HAVE BEEN RECALLED AND I SHOULD NOT BE ON THE HOOK FOR THE REPAIR COST. *TR

  • 10/12/2017· FUEL/PROPULSION SYSTEM

    JEEP WILL NOT START AFTER IT RUNS FOR A WHILE. IF IT SITS FOR 15 MINUTES, IT WON'T START. IT CRANKS OVER BUT DOES NOT START. IF I WAIT ANOTHER 15 MINUTES OR SO, THEN IT WILL START. ALSO HAVING PROBLEMS FILLING GAS TANK. IT WILL SPILL GAS OUT AT YOU OR KEEP SHUTTING GAS NOZZLE OFF WHEN FILLING AT GAS STATION. THIS ISN'T A ONE TIME PROBLEM. IT HAPPENS ALL THE TIME. GAS STATION ATTENDANT GETS VERY FRUSTRATED TRYING TO FILL TANK.

  • 10/03/2019· AIR BAGSCrash

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED AND DROVE THROUGH A RED LIGHT AND CRASHED INTO ANOTHER VEHICLE CROSSING AN INTERSECTION. THE AIR BAGS ONLY DEPLOYED ONCE THE VEHICLE WAS FULLY STOPPED, NOT UPON IMPACT. THE CONTACT' SON WAS ADMITTED TO THE HOSPITAL FOR OBSERVATION, BUT DID NOT SUSTAIN ANY MAJOR INJURIES. THE CONTACT HAD A CUT ON HER LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS NOT TOTALED AND WAS NOT DIAGNOSED OR REPAIRED. POLICE REPORT NUMBER: 192113977 WAS FILED. THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

  • 10/02/2018· STRUCTURE

    THIS JEEP LIBERTY HAS A SKY SLIDER ROOF WHICH OPENS LIKE A CONVERTIBLE TOP. THE TOP MALFUNCTIONED WHEN TRYING TO OPEN IT AND WE WERE UNABLE TO CLOSE IT ELECTRONICALLY WITH THE CONTROL BUTTONS. IT REMAINED PARTIALLY OPEN AT THE FRONT AND ALONG THE SIDES. THIS HAPPENED WHILE USING IT IN A STRAIGHT LINE AT AROUND 55 MPH ON A 2-LANE HIGHWAY IN NORTH DAKOTA WHILE ON A TRIP ABOUT 250 MILES FROM HOME. THE DEALER WAS ABLE TO MANUALLY PUSH IT DOWN MOST OF THE WAY BUT INFORMED US THAT THE ENTIRE ASSEMBLY INCLUDING MOTORS, ARMS, CABLES, AND CLOTH TOP WOULD HAVE TO BE REPLACED. THE PARTS WERE ORDERED 7/9/18, AND IT IS NOW 10/2/18 AND JEEP DOES NOT HAVE A SUPPLIER FOR THE PART. I CONTACTED JEEP CUSTOMER CARE 877-426-5337 ON 9/14/18 TO SEE IF THEY COULD ESCALATE THE SITUATION BUT THEY STATE JEEP IS WAITING FOR A NEW SUPPLIER. I HAVE A CASE OPENED WHICH IS ASSIGNED TO A CASE MANAGER. DRIVING IT CREATES A SAFETY CONCERN BECAUSE IT HAS TO BE DRIVEN WITH THE WINDOWS PARTIALLY DOWN BECAUSE THE AIR PRESSURE PUSHES THE TOP UP AND CREATES GAPS TO THE OUTSIDE AIR. IT IS DISCONCERTING AND DISTRACTING DRIVING IN THE RAIN AND HERE IN MINNESOTA IT WILL BE VERY COLD AND SNOWY SOON, WHICH WILL CREATE AN EVEN GREATER SAFETY CONCERN FOR THE 79 YEAR OLD OWNER.

  • 10/02/2018· ENGINE

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING AND THE VEHICLE WAS UNABLE TO BE DRIVEN. QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050, (781) 319-3000) DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

  • 09/27/2017· ELECTRICAL SYSTEM

    I WAS DRIVING AT 60MPH ON THE GARDEN STATE PKWY WHEN THE JEEP JUST DIED!!! I WAS IN THE MIDDLE LANE AND ALL THE LIGHTS WENT ON AND I BARELY WAS ABLE TO GLIDE OVER 3 LANES TO THE SHOULDER AND WAIT FOR TOW TRUCK. I HAVE THIS JEEP FOR 3 YEARS AND THIS IS THE 3RD MAJOR REPAIR I HAD TO DO ON IT!!!

  • 09/24/2014· ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHENEVER THE HORN WAS ENGAGED, THERE WAS A DELAYED RESPONSE. THE HORN PAD, LOCATED IN THE CENTER OF THE STEERING WHEEL, REQUIRED REPEATED ATTEMPTS IN ORDER TO ACTIVATE BECAUSE IT DID NOT ALLOW THE DRIVER TO PRESS ANYWHERE TO SOUND THE HORN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

  • 09/16/2016· STEERING,SUSPENSION,AIR BAGSCrash

    LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016