crashtest

2011 / Jeep

2011 Jeep Compass

Safety ratings

2011 Jeep Compass SUV 4WD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

2011 Jeep Compass SUV FWD

Not ratedOverall
Not ratedFrontal crash
Not ratedSide crash
Not ratedSide pole
4/5Rollover
  • Lane departure warningNo
  • Forward collision warningNo
  • Electronic stability controlStandard

Crash test videos & photos

No public crash-test footage is available for this vehicle.

Recalls (3)

  • SEAT BELTS:PRETENSIONERCampaign 16V668000 · 15/09/2016

    Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.

    Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

    Fix: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.

  • STEERING:COLUMNCampaign 11V315000 · 08/06/2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

    Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

    Fix: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

  • AIR BAGS:SIDE/WINDOWCampaign 13V233000 · 04/06/2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.

    Risk: In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.

    Fix: Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.

Owner complaints

187
Complaints
7
Crashes reported
2
Fires reported
5
Injuries
0
Deaths

Most-reported areas

  • POWER TRAIN37
  • ENGINE30
  • UNKNOWN OR OTHER27
  • SUSPENSION26
  • STRUCTURE23
  • ELECTRICAL SYSTEM20
  • STEERING19
  • AIR BAGS17
Read individual complaints (50 most recent)

These are unverified consumer reports filed with NHTSA, shown as submitted.

  • 12/24/2011· SUSPENSION

    MOST OF THE TIME WHEN MAKING A SLOW RIGHT TURN ON UNEVEN ROAD, YOU CAN HEAR A LOAD POPPING OR SNAPPING SOUND COMING FROM THE LEFT FRONT AREA, OF THE LOWER CONTROL ARM. ALMOST SOUNDS AS BOLTS ARE SNAPPING APART. *TR

  • 12/21/2016· ELECTRICAL SYSTEM

    HORN DOSE NOT WORK, BUT BELIEVE IT GOES DEEPER THAN JUST HORN ISSUE. I HAVE SEEN A TREND WITH THESE VEHICLES THRU NUMEROUS SOURCES SUCH AS INTERNET FORUMS ECT. BEING THAT THE HORN CAN BE CONSIDERED A SAFETY FEATURE.I THINK THE ROOT OF THE PROBLEM IS A COMPUTER, ELECTRICAL OR A FUSE BOX ISSUE. TOOK VEHICLE TO JEEP DEALER YESTERDAY TO GET FIXED, CALLED LATER THAT DAY TO PICK UP VEHICLE SAID IT WAS FIXED, GOT HOME HORN DID NOT WORK.

  • 12/18/2017· VISIBILITY/WIPER

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING 1 MPH OUT OF A PARKING LOT, THE CONTACT HEARD A LOUD CRACKING NOISE COMING FROM THE REAR WINDOW. THE CONTACT STATED THAT THE WINDOW SHATTERED AND CAUSED A HOLE THE SIZE OF A VOLLEYBALL IN THE REAR WINDOW. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

  • 12/16/2018· STRUCTURE

    TRIED TO GET INSPECTED AND REFUSED DEALER SAID SUBFRAME IS RUSTED AND REAR-CROSSMEMBER RUSTED , DEALER SMAIL SAID. NOT COVERED UNDER EXTENDED WARRENTY !! SO MY QUESTION IS WHY WOULD MY JERP FRAME BE RUSTED WHEN IT'S A 2011 !!

  • 12/15/2016· AIR BAGS

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/15/2016· AIR BAGS,SEAT BELTS

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 12/15/2016· POWER TRAIN

    ON THE REPORTED DATE MY 2011 JEEP COMPASS 2.4L 4X4 WAS REMOTE STARTED AND RAN FOR APPROXIMATELY 15-20 MINUTES BEFORE GETTING IN AND DRIVING OFF. THE ENGINE HAD WARMED UP ABOUT HALF WAY TO OPERATING TEMPERATURE. THE TEMPERATURE WAS 13 DEGREES FAHRENHEIT OUTSIDE. ONCE I LEFT AND PULLED OUT ONTO THE STREET THE TRANSMISSION THREW OUT 3 SMALL AND QUICK JERKS. THIS HAPPENED 3 MORE TIMES BEFORE GETTING ONTO THE INTERSTATE. THIS IS A BRAND NEW CVT LESS THAN A YEAR OLD. THE LAST CVT DID THE SAME SHUDDER IN THE COLD BEFORE IT BLEW OUT A MONTH LATER WITH 115,000 MILES ON IT (BARELY OUT OF WARRANTY). THE JEEP CVT SEEMS TO BE UNDER BUILT FOR COLD TEMPERATURES BECAUSE THE NEW TRANSMISSION ONLY HAS ABOUT 15,000 MILES ON IT AND IS DOING THE EXACT SAME THING. NOTE: I WAS BABYING THE THROTTLE TO GET UP TO OPERATING TEMPS WHEN THIS OCCURRED. *TR

  • 12/10/2018· POWER TRAIN

    WHEN I DROVE IT WOULD SEEM TO LOSE POWER AND NOT ACCELERATE LIKE WHEN ON HIGHWAY CHANGING LANES. I WAS ALMOST IN A BIG ACCIDENT, HAD TO LIMP OFF MASS PIKE HIGHWAY TO GARAGE AND AFTER COOLED DOWN WAS ABLE TO LIMP BACK HOME INSTEAD OF CONTINUING TO MY DESTINATION, STAYING OFF HIGHWAY. IT OFTEN SMELLED HOT. SINCE THEN IT GOT WORSE JUST DRIVING AROUND TOWN AND MADE A SQUEALING SOUND AND NOW WON'T DRIVE AT ALL EVEN THOUGH MOTOR IS RUNNING. LAST WEEK IT STOPPED IN MIDDLE OF STREET WHEN DRIVING AND HAD TO HAVE IT TOWED. THIS IS VERY DANGEROUS AND I CANT AFFORD A $1500 PLUS REPAIR FOR SOMETHING THAT IS A DESIGN FLAW. MY SISTERS 2015 JEEP WAS RECALLED FOR SAME ISSUES.

  • 12/09/2011· AIR BAGSCrash

    INVOLVED IN SIDE IMPACT VEHICLE COLLISION ON PASSENGER SIDE OF MY 2011 JEEP COMPASS. SIDE AIR CURTAIN DID NOT DEPLOY RESULTING IN MY WIFE BEING KNOCKED UNCONSCIOUS AND SUFFERING A CONCUSSION FROM HITTING THE PASSENGER DOOR GLASS. IMPACT WAS TO HER DOOR AND SHOULD HAVE SET OFF THE AIR BAG SYSTEM AND AVOIDED HER INJURY. *TR

  • 12/04/2019· POWER TRAIN

    WHILE DRIVING THE VEHICLE IS MAGICALLY STOPPED ACCELERATING GOING 55 MPH ON A TWO LANE HIGHWAY IN THE COUNTRY. THERE ARE/WERE NO ISSUES WITH THE ENGINE AS THE CAR WOULD NOT MOVE FORWARD OR REVERSE AS I PRESSED ON THE GAS PEDAL. CREDIBLE/NATIONALLY RECOGNIZED VEHICLE REPAIR SHOP STATED THE TRANSMISSION NEEDS REPLACEMENT (123,500 MILES).

  • 12/04/2014· EXTERIOR LIGHTING

    WHEN CHANGING BURNED DAYTIME RUNNING BULB I NOTICED THAT THE SOCKET WAS VERY HOT AND BURNED BROWN. AT THE SAME TIME I NOTICED THAT THE FRAME REFLECTOR HAD LOST ITS REFLECTING SURFACE. I CONTROLLED THE OTHER SIDE AND THE SAME HAD HAPPENED TO THE OTHER SIDE FRAME AND SOCKET AND WAS BURNING HOT. I WAS UPSET IF THERE WAS A DANGER OF FIRE. PLEASE NOTE THAT I CANNOT BUT MY ADDRESS THERE BELOW, BECAUSE THE SYSTEM DOES NOT ACCEPT EUROPEAN ADDRESSES AND CANNOT DELETE THE "ALABAMA". HOWEVER I WANT TO REPORT THIS INCIDENT BECAUSE THE CAR IS US MADE.

  • 12/03/2018· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

    WE (MY HUSBAND AND I) WERE DRIVING DOWN THE FREEWAY TO WORK AT 7:00AM WHEN IT IS STILL DARK OUTSIDE, WHEN ALL THE LIGHTS SHUT OFF (HEADLIGHTS, DASH LIGHTS AND THE HAZARDS WOULD NOT WORK). THE WINDSHIELD WIPERS THEN SHUT OFF AND IT WAS RAINING OUTSIDE. WE HAD THE JEEP TOWED HOME. I THEN DID SOME RESEARCH AND FOUND THAT ONE OF THE COMPLAINTS THAT COMPASS OWNERS HAVE IS THE TIPM WILL GO OUT AND CAUSE SOME SERIOUS PROBLEMS WITH THE WHOLE VEHICLE. I HAD TO HAVE IT FIXED AT THE DEALERSHIP FOR $651.00 BECAUSE IT IS A DEALER SPECIFIC PART. I DON'T UNDERSTAND WHY THIS PART HAS NOT BEEN RECALLED IN THE COMPASS WHEN IT HAS BEEN RECALLED FOR THE GRAND CHEROKEE, WRANGLER AND DURANGO. THIS COULD HAVE CAUSED A HORRIBLE ACCIDENT IF MY HUSBAND WASN'T SO QUICK TO GET THE JEEP OFF THE ROAD AND GET US OUT OF THE WAY OF TRAFFIC.

  • 12/02/2015· POWER TRAIN

    THE TRANSMISSION OVERHEAT LIGHT COMES ON OFTEN AND CAUSES THE CAR TO LOSE POWER AND OR STALL. THIS HAPPENS ON ANY TYPE OF DRIVING SCENARIO HIGHWAY, RESIDENTIAL OR STATIONARY. I WILL TAKE MY FOOT OFF THE GAS AND THE LIGHT WILL GO OFF. THE WINDSHIELD WIPERS WILL COME ON MY THEMSELVES AND I WILL HAVE TO PHYSICALLY TURN THEM ON AND OFF FOR THEM TO STOP. MORE RECENTLY MY OIL CHANGE INDICATOR CAME ON WHEN I HAVE AT LEAST 1000 MORE MILES BEFORE MY CAR IS DUE FOR AN OIL CHANGE

  • 12/01/2020· SUSPENSION

    TL* THE CONTACT OWNS A 2000 CHEVROLET ASTRO. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM AND BALL JOINT FRACTURED WITH NO WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT APPROXIMATELY A YEAR LATER THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT STATED THAT RECENTLY WHILE DRIVING, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT INDEPENDENT MECHANICS WHO STATED THE IDLE ARM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TIE ROD, IDLE ARMS, AND LINK BAR WERE REPLACED HOWEVER, THE NOISE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT INSPECTED THE UNDERCARRIAGE OF THE VEHICLE AND NOTICED THAT A PIECE OF SHARP METAL WAS CUTTING INTO THE BALL JOINT RUBBER BOOT. THE CONTACT FOUND AN NHTSA CAMPAIGN NUMBER: 03V328000 (SUSPENSION) ONLINE WHICH COULD BE RELATED TO THE FAILURE HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT HE CONTACTED BICAL CHEVROLET OF VALLEY STREAM (709 W. MERRICK RD, VALLEY STREAM, NY 11580) WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. *LN*JB*LN*JB*JB

  • 11/28/2020· VEHICLE SPEED CONTROL,VISIBILITY/WIPER

    WIPERS GO OFF WHEN MAKING A TURN AND/OR TURNING SIGNAL LIGHT ON. VEHICLE RANDOMLY GETS ENGINE LIGHT ON COLD DAYS (NEW ENGLAND WINTERS). THE JEEP WILL JOLT WHEN TRYING TO ACCELERATE OR STALL FOR A MOMENT BEFORE BEING ABLE TO ACCELERATE WHEN STOPPED (AT A LIGHT FOR EXAMPLE) AND SOME NIGHTS THE JEEP WILL NOT ACCELERATE EVEN WHEN PUSHING DOWN ON THE ACCELERATE AND NO "REVVING" SOUND OCCURS AS THOUGH THE CAR DOES NOT REGISTER THAT IT NEEDS TO ACCELERATE AND ACCELERATION SLOWLY INCREASES TO NO MORE THAN 25-30 MPH AND STALLS AT AN INCLINE. NO LIGHT COMES ON WHEN ACCELERATING ISSUES OCCUR. WHEN ACCELERATING ISSUES OCCUR, THEY TEN TO OCCUR INNER CITY RATHER THAN HIGHWAY.

  • 11/26/2024· POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES

    speedometer doesn't work, ABS, Brakes, engine and traction light keeps on. THE SHIFT LEVER CHANGES BY ITSELF FROM D TO M while driving. ABS module has to be replaced at my cost when other 2011 jeep compass have a recall F 50 for the same issue.

  • 11/26/2012· SERVICE BRAKES

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO COME TO A COMPLETE STOP UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED CONTINUOUSLY WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS WHO STATED THE FRONT BRAKE PADS AND ROTORS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

  • 11/25/2019· STRUCTURE

    2011 JEEP COMPASS 4WD. HAD SHAKING IN STEERING WHEEL AND A WHEEL WOBBLE. EVEN AT DRIVING 40MPH OR LOWER. MECHANIC SAID THE CRADLE/CROSSMEMBER WAS RUSTED OUT. AT 8 YEARS OLD, THE ENGINE CRADLE SHOULD NOT BE RUSTED OUT. HUGE SAFETY HAZARD.

  • 11/24/2022· UNKNOWN OR OTHER

    We had our Jeep at the local mechanic for a pre winter check up. He found the rear crossmember broken and the front crossmember had holes in it due to corrosion. The vehicle has 211,000 km on it and we’ve owned since new with zero collisions or even a fender bender. Jeep had an extended warranty on these pcs but has denied our claim as 10 years have passed. In my mind this is a safety issue as the wheel assembly could physically break free causing loss of control of the vehicle. These are parts related to the structural integrity of the vehicle and not a normal wear and tear item. This vehicle has been serviced by our local journeyman mechanic licensed in Alberta. It was at our local dealership on September 15/2017 for a recall but there is no record of inspection of these crossmembers. Jeep service bulletin dated march 10/2017 states that the affected vehicles should have these parts inspected and replaced if necessary..also to add, we never received any correspondence from Jeep asking to bring the vehicle in for inspection. The vehicle has been parked for several days now as both our mechanic and myself believe it’s not safe to be on the road. I’ve gotten nowhere with the district warrant manager or their customer care line staff. I’m reaching out as I believe this is a serious issue and should be a safety recall rather than a service bulletin.

  • 11/24/2020· POWER TRAIN

    I WAS DRIVING MY CAR AND STARTED TO PRESS ON THE GAS AND THE RPM WENT UP REALLY HIGH AND MY CAR WASN'T MOVING. I WAS GETTING ONTO A MAIN HIGHWAY. I HAD LOTS OF CARS BEEPING AT ME. IT WAS SCARY BECAUSE I THOUGHT I WAS GOING TO BE STUCK THERE FOREVER.

  • 11/22/2012· STEERING,VEHICLE SPEED CONTROL,ENGINE

    I LEFT WORK FROM DOWNTOWN PITTSBURGH AT 4:15 PM, AND WHILE CROSSING OUTBOUND ON THE VETRANS BRIDGE, MY JEEP TURNED ITSELF OFF. THE STEERING BECAME EXTREMELY TOUGH, AND I WAS BARELY ABLE TO GET TO THE SIDE OF THE ROAD. I TURNED OFF THE JEEP, TURNED IT BACK ON, AND THANKFULLY IT STARTED AGAIN. IF TRAFFIC WAS MOVING FASTER, LIKE IT USUALLY DOES, I WOULD HAVE CAUSED A WRECK. *TR

  • 11/20/2018· SUSPENSION

    TOOK VEHICLE TO A LOCAL SHOP FOR A KNOCKING IN THE REAR. FOUND THE REAR SUBFRAME WAS RUSTED/ROTTED OUT. ON NOV 18TH, THE 3RD WEEK AFTER GETTING THE VEHICLE BACK ON THE ROAD THE FRONT CROSS MEMBER EXPERIENCED A FAILURE WHILE STOPPING AT AN INTERSECTION. WE WERE PULLED INTO THE LANE TO OUR LEFT. PROCEEDED THROUGH THE INTERSECTION TO A SERVICE STATION, FEELING LIKE WE HAD A FLAT TIRE AT THAT POINT. A DRIVER BEHIND US PULLED IN CONCERNED SAYING THE FRONT LEFT TIRE WAS PERPENDICULAR FROM THE REST OF THE VEHICLE AS WE WERE DRIVING FORWARD. TOWED TO A SHOP WHO THEN INFORMED US THE CROSS MEMBER WAS EXPERIENCING THE SAME RUST ISSUES AS THE REAR AND HAD BROKEN.

  • 11/20/2017· STEERING,SUSPENSION,UNKNOWN OR OTHER

    THE SUBFRAME OR K-FRAME OF THE VEHICLE IS ROTTED OUT AND THE SWAY BARS BROKE AWAY FROM THE VEHICLE. CAUSE POPPING AND CRACKING WHEN DRIVING (IN MOTION).

  • 11/18/2014· AIR BAGSCrash

    WAS TRAVELING APPROX. 25 MPH AND WAS UNABLE TO STOP DUE TO SLIPPERY ROAD CONDITIONS AND HIT CAR IN FRONT. AIR BAGS DID NOT DEPLOY. *TR

  • 11/16/2016· AIR BAGS,ELECTRICAL SYSTEM

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE HORN, WHICH WAS LOCATED IN THE SAME AREA AS THE AIR BAG, FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  • 11/15/2019· UNKNOWN OR OTHER

    I WAS JUST GIVEN AN ESTIMATE FOR A ROTTED SUBFRAME OF ABOUT 800 FOR THE PART ALONE. THIS IS A KNOWN ISSUE THAT HAS BEEN REPORTED IN SEVERAL JEEPS. I'M CONTACTING THE DEALER AS WELL. MY JEEP ALSO NEEDS TO HAVE THE REAR SUBFRAME ALSO LOOKED AT.

  • 11/14/2024· FUEL SYSTEM, GASOLINE,ENGINE

    The contact owns a 2011 Jeep Compass. The contact stated while driving 30 MPH after refueling, the vehicle stalled. The vehicle was restarted and worked as designed; however, the failure recurred while driving after refueling. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,000.

  • 11/14/2021· STEERING,STRUCTURE,ENGINE

    Wife was driving her jeep when she started to veer to the left. went to turn to steering to get straight when it wasn't responding a lot of slack in the steering. called a tow truck when the tow truck lifted noticed the cradle/sub frame was broken. she was on a country road when it happened. If this was on a highway or interstate there would have been major collision resulting in death. there was no warning when it broke it just broke. after doing some research into why it would break the air conditioning hose to the water to drain was running on the sub frame which rusted and eventually break, the break shifted the engine about a foot and dropped about 10 inches Since she didn't hit anything or no property damage there was no police involved. I have reached out to chrysler with the issue with no response. My family was in danger due to a poor design that could of been avoided and what I read she wasn't the only one.

  • 11/13/2015· VEHICLE SPEED CONTROL

    WHEN I DRIVE THE CAR DOWN THE ROAD THE EIC EMBLEM COMES ON AND THAN I START LOOSING SPEED FROM THE ACCELERATOR. IT STARTS SLOWING DOWN AND THAN IT WON'T GO AFTER THAT. HAVE TO PULL OVER OFF THE ROAD AND TURN CAR OFF.

  • 11/10/2020· STRUCTURE

    EXTREMELY RUSTED AND CORRODED CROSSMEMEBER AND SUBFRAME RENDERING IT DANGEROUS OF FALLING APART ON THE ROAD. THE VEHICLE MADE A RATTLING SOUND UNDER THE CAR WHILE IN MOTION FROM THE STREETS TO THE EXPRESSWAY. SEEMS TO BE CORRODING AND RUSTING FROM THE INSIDE OUT.

  • 11/08/2012· ENGINE AND ENGINE COOLING,STRUCTUREFire

    THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODELS. IN PARTICULAR THOSE MODELS THAT DO NOT HAVE CHROME TIP EXTENSION ON THE END OF THE EXHAUST PIPE. WE HAVE NOTICED ON CERTAIN VEHICLES, THAT IF BY CHANCE YOU SHOULD RUN OVER AN OBJECT, OR IF SOMETHING HITS THE PIPE OR MUFFLER, IT CAN CAUSE THE PIPE TO SHIFT UPWARD. IT POTENTIALLY MAY LOCK AND POSITION ITSELF APPROXIMATELY 2 INCHES HIGHER THAN IT NORMALLY SHOULD. THIS MAY CAUSE THE EXHAUST TO HIT THE BACK OF THE PLASTIC BUMPER COVER AND CAUSE IT TO GET EXTREMELY HOT. IT MAY CAUSE THE BUMPER TO POTENTIALLY MELT AND BURN. THERE HAVE ONLY BEEN A HANDFUL OF CASES NATIONWIDE; I BELIEVE LESS THAN 3 FROM WHAT I HAVE BEEN TOLD ... PLEASE NOTE THAT THE MANUFACTURER HAS NOT COME UP WITH AN OFFICIAL FIX... [XXX] AT THIS TIME CHRYSLER REFUSES TO ISSUE A RECALL OR WARN CONSUMERS, CLEARLY PLACING THOSE JEEP OWNERS LIVES IN DANGER. CHRYSLER WILL NOT TAKE ACTION TO FIX THE FIRE HAZARD VEHICLES THEY ARE SELLING UNLESS THE GOVERNMENT MAKES THEM. VIDEOS ARE AVAILABLE ON YOUTUBE BY SEARCHING "JEEP COMPASS BUMPER MELTING" AND "JEEP PATRIOT BUMPER MELTING." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  • 11/05/2019· POWER TRAIN

    VEHICLE STOPS MOVING RANDOMLY AT HIGHWAY SPEEDS AND MUST BE RESTARTED TO GET IT TO MOVE. WILL BARELY ACCELERATE AND RPMS ARE EXTREMELY HIGH ST LOW SPEEDS. VEHICLE SURGES AND WON'T ACCELERATE. HORRIBLE WHINING NOISES. VEHICLE STALLS, OR WON'T MOVE WHEN TRYING TO ASCEND UP HILL OR WHEN ENTERING THE HIGHWAY. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THESE PROBLEMS. I HAVE TAKEN THIS VEHICLE TO THER MECHANIC TWICE AND HAD THE COMPUTER RUN DIAGNOSTICS. THE CAUSE OF THESE PROBLEMS IS THE AUTOMATIC TRANSMISSION. THERE ARE NUMEROUS ACCOUNTS OF THIS PROBLEM REGARDING THIS MAKE AND MODEL OF VEHICLE. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 4 MONTHS.

  • 11/03/2021· SUSPENSION,SERVICE BRAKES, AIR

    The contact owns a 2011 Jeep Compass. The contact stated that an abnormal squeaking noise would emit from the brakes as the 4-wheel drive and tire pressure warning lights appeared on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered severe corrosion was on the entire subframe, but mostly on the front end of the vehicle. The mechanic replaced the rear passenger’s side rotor; he also informed her that the vehicle was unsafe to drive due to the corrosion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 129,000.

  • 11/02/2015· ELECTRICAL SYSTEM

    THE HORN SOUNDS MUFFLED AND MUTED.

  • 10/27/2011· VISIBILITY,TIRES

    WIPERS RANDOMLY COME ON (AND STAY ON FOR SEVERAL MINUTES) WHEN TAKING LEFT HAND TURNS. THE WIPER CONTROL IS ON THE RIGHT SIDE. WHEELS LOSE AIR PRESSURE AND DEFLATE FREQUENTLY. *TT

  • 10/22/2012· ENGINE

    TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE ENGINE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

  • 10/21/2019· SUSPENSION

    SEVERE RUST IN THE FRONT AND REAR FRAME CROSSMEMBER.

  • 10/20/2016· TIRES

    2011 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO TIRE PRESSURE MONITORING SYSTEM RECORDS LOW PRESSURE INCORRECTLY. *SMD

  • 10/17/2018· POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

    MY CAR IS GOING INTO LIMP MODE WHILE DRIVING, GOING DOWN REALLY QUICKLY BASICALLY. WHILE DRIVING ON INTERSTATE CAR DECIDED TO GO INTO LOW SPEED TWICE NO ALMOST CAUSING A REAR-ENDED COLLISION THANKFULLY DRIVER BEHIND WAS PAYING ATTENTION AND I ONLY RECEIVED ROAD RAGE FROM DRIVER. IT SHOOK MY WIFE UP SO MUCH SHE WAS HOME FOR TWO DAYS WITH XTRA ANXIETY MEDICATION. SINCE THAT INCIDENT CAR COMES AND GOES IN LIMP MODE, SO NOW THE CAR SITS MY WIFE IS TERRIFIED TO DRIVE IT. I KNOW RECALL ON OTHER JEEP MODELS, I FEEL THIS TOO SHOULD BE RECALLED.

  • 10/16/2020· SUSPENSION

    MY FRONT SUBFRAME /CROSSMEMBER IS RUSTED AND HAS HOLES PART OF THE FRAME SNAPED WHERE SWAY BAR IS SHOULD A PART THAT CALLED FRAME WHETHER A SUB FRAME OR NOT SHOULD LAST

  • 10/10/2019· UNKNOWN OR OTHER

    TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE

  • 10/06/2018· POWER TRAIN,ELECTRICAL SYSTEM

    THE COMPASS DOWN SHIFTED ON IT'S ON AND WOULD NOT GO. DOORS LOCKED AND UNLOCK ALONE. WHEN CAR DOWN SHIFTED OR SLOWED DOWN BY ITSELF WAS NEARLY REAR-ENDED ON INTERSTATE 10. THINKING IT WAS TRANSMISSION OIL, HAD IT CHANGED AND FILTER CHANGE. NOPE PROBLEM CONTINUES. ALMOST REAR-ENDED AGAIN. THIS VEHICLE IS NOT SAFE WHEN IT HAS A MIND OF ITS OWN. THEY RECALLED TIPM MODULE OTHER MAKES OF JEEP BUT NOT ON THE COMPASS, WHEN READING CAR COMPLAINTS FROM COMPASS OWNER'S THEY HAVE THE SAME PROBLEM THE OTHER JEEP MODELS EXPERIENCED. PLEASE HELP GET THIS VEHICLES TIPM MODULE RECALLED FOR THE SAFETY OF THE DRIVER'S AND THOSE DRIVING AROUND THEM. IF WE DO GET REAR-ENDED BEFORE THIS IS REMEDIED, I GUARANTEE THERE WILL BE A LAWSUIT AGAINST CHRYSLER JEEP!

  • 10/01/2012· STRUCTURE

    AS I WAS PUTTING ITEMS IN THE REAR OF MY COMPASS THE REAR HATCH FELL ON MY BACK. I SAW IT START TO COME DOWN AND CAUGHT IT WITH MY ARM AND TRIED TO LIFT IT OFF OF ME, BUT IT WOULD NOT STAY IN THE UPRIGHT POSITION. THE DEALERSHIP HAS ORDERED AND RECEIVED THE PARTS ON SEPTEMBER 21ST, HOWEVER JEEP IS WAITING FOR MORE INFORMATION TO REPLACE THE HATCH STRUTS, AS I HAVE BEEN HAVING PROBLEMS SINCE JANUARY WITH THE REAR HATCH RUBBING THE PAINT OFF OF THE BUMPER AS WELL. IF I WOULD NOT OF SEEN THIS COME DOWN ON TOP OF ME AND WAS ABLE TO CATCH IT BEFORE IT HIT MY BACK, IT COULD OF SERIOUSLY INJURED ME. OR IF A SMALL CHILD WOULD OF BEEN LIFTING IT, AND IT FELL ON THEM, IT WOULD OF CRUSHED THEM AS THE REAR HATCH IS VERY HEAVY WITH BAD STRUTS. THERE IS NO REASON THESE STRUTS SHOULD OF FAILED AS THE CAR IS ONLY 15 MONTHS OLD AND 10400 MILES. *TR

  • 09/29/2017· AIR BAGS

    2011 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO COMPLETE SAFETY RECALL ISSUED FOR VEHICLE. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/29/2017*JS

  • 09/27/2018· POWER TRAIN

    WHILE TRAVELING 45 MILES AN HOUR VEHICLE STOPPED DRIVING. ENGINE WAS RUNNING CAR WAS IN DRIVE BUT THE CAR WOULD NOT ACCELERATE. SEVERAL WARNING LIGHTS WERE ON. THE TRANSMISSION CONTROL MODULE WAS NOT WORKING.

  • 09/16/2019· POWER TRAIN

    LOSS OF POWER AND STEERING LOCKED. ACCELERATED AND ENGINE WOULD REV UP, BUT CAR WOULD NOT MOVE. HAD TO STOP, TURN CAR OFF, AND RESTART. THEN IT MOVED. VERY VERY SCARY TO HAVE HAPPEN WHILE DRIVING! IN TOWN DRIVING GOING ABOUT 25 MPH.

  • 09/16/2014· ENGINE AND ENGINE COOLING,POWER TRAIN

    OUTSIDE TEMPERATURE 102, DRIVING POSTED SPEED LIMIT OF 75 MPH. AFTER 1 1/2 HOURS WARNING LIGHT CAME ON SAYING TRANSMISSION FLUID OVERHEATED, THE SPEED AUTOMATICALLY DROPPED TO 55 MPH. I PULLED TO THE SIDE OF THE INTERSTATE AND ENGINE STALLED. AFTER 30 MINUTES ENGINE STARTED. TOOK TO JEEP DEALERSHIP AND THEY SAID COMMON PROBLEM AND THEY COULD REPAIR IT FOR $1,000. I SAID THE VEHICLE IS UNDER WARRANTY. THEY SAID NOT COVERED UNDER WARRANTY. THEY ADVISED I DRIVE IN THE MIDDLE OF THE NIGHT AND MAKE FREQUENT STOPS TO AVOID THE PROBLEM. THIS HAS HAPPENED 5 TIMES. I HAVE FOUND MULTIPLE COMPLAINTS OF THE SAME NATURE ONLINE. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL. IT IS A SEVERE SAFETY PROBLEM. I AM NOT YOUNG, FEMALE AND A WIDOW, I DO NOT FEEL SAFE DRIVING THIS CAR IN THE MIDDLE OF THE NIGHT. I CARE FOR MY ELDERLY PARENTS AND DRIVE 500 MILES IN ARIZONA EVERY OTHER WEEK TO BE AT THEIR HOME. MY SAFETY IS AT RISK. PLEASE CONSIDER OPENING AN INVESTIGATION RELATING TO THIS PROBLEM. *TR

  • 09/15/2017· SUSPENSION,POWER TRAIN

    VEHICLE IS PRONE TO CVT TRANSMISSION OVERHEATING AT HIGH RATE OF SPEED IN WARM WEATHER. THIS HAS HAPPENED 4 SEPARATE TIMES NOW ON THE INTERSTATE HIGHWAY SYSTEM, THE LATEST ON INTERSTATE 95 SOUTH 50 MILES NORTH OF THE FLORIDA LINE IN GEORGIA. CAR WILL STOP ANY ACCELERATION, TRANSMISSION OVERHEAT LIGHT COMES ON AND YOU CANNOT MAINTAIN SPEED WITH FLOW OF TRAFFIC. CREATE A HAZARDOUS SITUATION TRYING TO EXIT THE INTERSTATE HIGHWAY, OCCURRED AT 70 MPH. JEEP DEALERSHIP CANNOT DETECT ANY PROBLEM WHEN DIAGNOSING FROM PRIOR SIMILAR EVENT. IN ADDITION WHEEL BEARINGS IN REAR AXLES WEAR OUT ON AVERAGE EVERY 35,000 MILES I HAVE REPLACED TWICE NOW PLUS BALL JOINT IN FRONT NEEDED REPLACEMENT AT BETWEEN 36,000 AND 40,000 MILES

  • 09/14/2015· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

    MARKED BY AN AUDIBLE WHINE AND THE ILLUMINATION OF THE TRANSMISSION OVERHEAT LIGHT, THE CVT ON THE 2.4L 4-CYLINDER ENGINE IN THE 2011 JEEP COMPASS EXPERIENCES SIGNIFICANT AND DRAMATIC POWER LOSS. THIS IS ESPECIALLY PREVALENT AT SUSTAINED HIGHWAY SPEEDS CREATING A POTENTIALLY UNSAFE SITUATION. IF THE TRANSMISSION OVERHEATS TOO MUCH, THE VEHICLE WILL NOT MOVE UNTIL THE TRANSMISSION COOLS DOWN. THIS ISSUE FIRST HAPPENED ON MY 2011 JEEP COMPASS IN JULY 2014 AND WAS TEMPORARILY RECTIFIED BY JEEP. THEIR SOLUTION WAS TO REPLACE THE CVT TRANSMISSION FLUID. HOWEVER, THIS PROBLEM HAS RETURNED THIS SUMMER UNDER HIGHWAY USE, ESPECIALLY ON HOT DAYS. ON SATURDAY, SEPTEMBER 12, MY FAMILY AND I EXPERIENCED NOT ONLY THE WHINE FROM THE CVT, BUT SIGNIFICANT POWER LOSS ON THE HIGHWAY. FORTUNATELY, HAVING EXPERIENCED THIS PREVIOUSLY, I WAS ABLE TO PULL THE VEHICLE TO THE SHOULDER ALLOWING THE TRANSMISSION TO COOL DOWN WITHOUT INCIDENT. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM DESPITE A PLETHORA OF EVIDENCE THAT THIS CVT TRANSMISSION IS DEFECTIVE. HERE IS A LINK TO A VIDEO/CASE THAT IS NEARLY IDENTICAL TO WHAT I HAVE EXPERIENCED: HTTPS://WWW.YOUTUBE.COM/WATCH?V=VNKEZT0MR-4

  • 09/14/2014· STEERING,POWER TRAIN,ENGINE

    PLS USE THIS COMPLAINT JEEP COMPASS 4X2 YEAR 2011, TODAY, SUNDAY, SEPT. 14, 2014, I HEARD A NOISE BOTTOM OF MY JEEP AND FOUND A LONG METAL PIECE MANUFACTURE STICKER CVT TRANSMISSION USE ONLY CHRYSLER. IT WAS A METAL PIPE TRANSMISSION OIL FILLER TUBE, HANGING ON THE BOTTOM OF MY CAR, DRAGGING ON THE GROUND, WHILE I WAS DRIVING. I TOOK PICTURES IT HAS A HOLE IN THE METAL TUBE. IT STARTED WITH THE STEERING WHEEL BECOMING VERY LOOSE AND REQUIRING TO TURN MORE THAN USUAL TO THE RIGHT OR LEFT, WHICH MAY BE CAUSED FROM A DIFFERENT RECALL (COMPONENTS: STEERING: COLUMN, NHTSA CAMPAIGN : 11V-315), I WAS NEVER INFORMED ABOUT THIS STEERING WHEEL RECALL. WHEN I SAFELY RETURNED HOME, ON INTERNET NOTICED DIFFERENT CHRYSLER FORUMS, PPL SAME ISSUE JEEP COMPASS. I NOTICE A RECALL WRANGLERS WITH 3.6-LITER V-6 ENGINES), HAVING THE SAME EXACT ISSUE AS I EXPERIENCED WITH MY JEEP COMPASS. SO, I CALLED CHRYSLER GROUP LLC RECALL DEPT. 800-247-9753 TODAY SEPT. 14 2014. NO RECALL FOR COMPASS. RECALL FOR WRANGLERS WITH 3.6-LITER V-6 ENGINES. FRUSTRATED MY 3 YEAR WARRANTY ENDED LAST MONTH AUG. 2014. TOMORROW, MORNING, TOW TRUCK JEEP, TO LOCAL JEEP DEALERSHIP AND PAY OUT OF POCKET. CHRYSLER RECALL DEPT. SAID KEEP RECEIPTS IF MORE PEOPLE COMPLAIN THEN THERE MAY BE A RECALL JUST LIKE THE WRANGLER. THE RECALL ISSUE IS EXACTLY WHAT HAPPENED TO ME.(PER THE WRANGLER RECALL SOLUTION: (WRANGLERS WITH 3.6-LITER V-6 ENGINES, CHRYSLER SAYS A POWER STEERING FLUID LINE CAN WEAR A HOLE IN THE TRANSMISSION OIL COOLER LINE. THE SUVS CAN LEAK FLUID, DAMAGING AUTOMATIC TRANSMISSIONS. DEALERS WILL INSPECT THE LINES FOR FREE AND REPLACE THEM OR INSTALL A PROTECTIVE SLEEVE. THE RECALL BEGINS IN JULY 2013.) RECALLING 221,000 JEEP WRANGLERS WORLDWIDE FROM 2012 AND 2013 TO FIX TRANSMISSION FLUID LEAKS, ACCORDING TO NHTSA. *TR