2011 Infiniti G37

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/29/2021· AIR BAGS

  My passenger seat belt light started blinking and the dealer said I needed a new chip in the seat at a cost of $8,000. I went online to see what other Infiniti car owners were experiencing and it turns out this is happening with all their cars. I can not tell if the airbag is working or will work if I have an accident. This seems like it should be covered by a recall. Please advise.

• 12/27/2018· AIR BAGS,SEATS

  MY INFINITI HAS 100,000 MILES ON IT. NOTHING AT ALL HAPPENED TO CAUSE MY PROBLEM - NO ACCIDENT, NOTHING SPECIAL. IT JUST SUDDENLY, FOR NO APPARENT REASON, NOW HAS A FLASHING INDICATOR THAT REPRESENTS A PROBLEM WITH THE PASSENGER AIR BAG THAT WILL CAUSE IT TO FAIL MASSACHUSETTS STATE INSPECTION. I TOOK IT TO THE DEALERSHIP IN INFINITI OF NASHUA IN NH. I WAS TOLD THAT IT WAS A SENSOR PROBLEM, NOT A PROBLEM WITH THE AIRBAGS THEMSELVES. ALAS, THE SENSOR CAN ONLY BE FIXED MY REPLACING THE ENTIRE SEAT ASSEMBLY. I WAS ASSURED THAT THIS WAS VERY MINOR IN TERMS OF LABOR (MAYBE A COUPLE OF HOURS), BUT THAT IT WOULD REQUIRE ME TO PURCHASE AN EXTREMELY EXPENSIVE PART. THE DEALERSHIP QUOTED ME $10,000 FOR A CAR THAT IS NOW WORTH ABOUT $12,000. WHEN I DID NOT JUMP AT THIS OFFER, THEY CONTACTED ME THREE DAYS LATER TO SAY THAT INFINITI USA WAS OFFERING ME A DISCOUNT AND THEY WOULD REPLACE THE SENSOR (VIA THE WHOLE SEAT ASSEMBLY) FOR $7000. I HAVE SINCE GONE TO A REPUTABLE MECHANIC WHO SAID THAT THE PART COSTS ABOUT $6500. SO NOT ONLY WAS INFINITI OF NASHUA TRYING TO TAKE ADVANTAGE OF ME (PERHAPS BECAUSE I AM A WOMAN), INFINITI USA IS TRYING TO GET ME TO PAY $6500 FOR A FREAKING SENSOR. MY CAR IS GOING TO HAVE TO GO INTO THE TRASH HEAP. I SEE MANY OTHER PEOPLE DISCUSSING SIMILAR PROBLEMS. INFINITI SHOULD BE RESPONSIBLE FOR EITHER FIXING THE PROBLEM - IT IS A MASSIVE DESIGN FLAW THAT PUTS PASSENGER AT RISK AND MAKES THEIR VEHICLES WORTHLESS FAR BEFORE THEIR TIME. I WILL NEVER BUY ANOTHER INFINITI AGAIN AND WILL BADMOUTH THEM AT ANY OPPORTUNITY.

• 12/18/2019· AIR BAGS

  AIRBAG LIGHT FLASHING WHEN VEHICLE IS TURNED ON AND REMAINS ON THROUGHOUT DRIVING UNTIL VEHICLE IS SHUT OFF. VEHICLE WAS NOT IN AN ACCIDENT OR ANY MODIFICATIONS PERFORMED ON VEHICLE.

• 12/14/2020· AIR BAGS

  TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SANDY SANSING NISSAN LOCATED AT 3100 S. MCKENZIE ST, FOLEY, AL 36535 WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.*DT*JB

• 12/08/2020· AIR BAGS

  AIRBAG SENSOR FOR THE PASSENGER SIDE HAS GONE BAD RESULTING IN THE AIRBAG NOT DEPLOYING IF IN AN ACCIDENT. STATIONARY. REPAIR COST OS OVER $9,000.00. AFTER RESEARCH HAVE FOUND THAT THIS SEEMS TO BE A MANUFACTURES DEFECT BUT NO RECALL HAS BEEN ISSUED FOR THE YEAR AND MODEL.

• 12/02/2023· AIR BAGS

  Airbag warning light came on. Took the car to the dealer and they gave me an estimate of $10,858.62 to repair the airbag! I feel that this is a defect and should be a recall item as I have since read several complaints of the same exact problem! This car has been kept in the garage and only driven when the weather is beautiful! it only has 29,100 miles on it. We bought it from the Infinity dealer in Annapolis, MD in 2012.

• 11/28/2012· SEAT BELTS

  TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. THE CONTACT STATED WHILE DRIVING 20 MPH ATTEMPTING TO AVOID A SQUIRREL, THE DRIVER SLAMMED ON THE BRAKES AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT ATTEMPTED TO DUPLICATE THE FAILURE BY SLAMMING ON THE BRAKES AFTER ACCELERATING AND THE SEAT BELT DID NOT CATCH AT ANY POINT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE SEAT BELTS WERE OPERATING AS DESIGNED AND THAT SHE SHOULD NOT BE WORRIED SINCE THE AIR BAG WAS WHAT WOULD SAVE HER IN THE EVENT OF A CRASH. THE CONTACT WAS NOT SATISFIED WITH THAT ANSWER. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 25,000. UPDATED 01/29/13*LJ UPDATED 01/30/13

• 11/27/2018· UNKNOWN OR OTHER

  THE DASH IN MY CAR IS CRACKING ALL OVER AND FALLING APART. IF YOU LOOK IT UP ONLINE IT'S VERY COMMON AND SHOULD BE A RECALL WITH AS MANY PEOPLE HAVING THE SAME PROBLEM. WHAT IF THE AIRBAGS DEPLOYED AND PIECES OF THE DASH FLEW EVERYWHERE?

• 11/24/2024· STRUCTURE

  The sunroof’s drain ports clogging up is a known common issue to Infiniti dealers, as I have learned while taking my car in after the entire dashboard & electronics shorted out. The mechanic told me this is a common occurrence during the rainy season. Water may intrude the body through the clogged ports and the first location the water goes, happens to be the lower passenger side which ALSO happens to be the location of the body control module (BCM). The car has stopped operating on me in the middle of driving, and also wouldn’t allow me to get out of the gear I was in. What could be a $50 - $150 repair turns into a $2500 - $2800 repair.

• 11/19/2019· AIR BAGS,UNKNOWN OR OTHER

  AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19

• 11/18/2018· AIR BAGS

  TAKATA RECALL: INFINITI RECALLED AN ENTIRE LINE OF CARS WITH FAULTY AIR BAGS/SEAT SENSORS, BUT DID NOT COVER ALL CARS. I HAVE A 2011 INFINITI G37X WITH ONLY 50K MILES THAT I AM BEING CHARGED 7K TO REPLACE A SEAT CUSHION THAT HAS A FAILED SENSOR. THIS PROBLEM IS WIDELY KNOWN IN A SIGNIFICANT NUMBER OF INFINITIS, YET THE MANUFACTURER WILL NOT REPAIR OBVIOULY FAULTY PARTS THAT WERE INSTALLED. THIS PRESENTS A MASSIVE SAFTEY ISSUE IF I CANNOT AFFORD A REPAIR THAT I SHOULD NEVER HAVE TO MAKE. NAME ANOTHER CAR OF ANY MAKE/MODEL THAT HAS SEAT CUSIONS FAIL. IT IS DISGUSTING THAT INFINITI WILL NOT CORRECT THEIR ERROR, AND WORSE THAT A GOVERNMENT AGENCY THAT IS AWARE OF THE PROBLEM DOESNT SUPPORT BUYERS WHO ARE OBVIOUSLY BEING TAKEN ADVANTAGE OF.

• 11/14/2011· ENGINE AND ENGINE COOLING

  AS I WAS WAITING TO CROSS A MAJOR HIGHWAY JUNCTION IN UPPER MARLBORO, MD, I ALMOST HAD A COLLISION AFTER CROSSING THE HIGHWAY DUE TO WHAT I SUSPECT A FAULTY TRANSMISSION WITH HESITATION IN SHIFTING. THERE WAS A SUV WAITING TO TURN AND WHILE I HAD THE RIGHT OF WAY, THEY PULLED OFF AND AS MY CHANCE TO CROSS THE 2 LANE HIGHWAY, THEY DID TOO. I PUNCHED THE GAS AND IN THE MIDDLE OF THE ROAD, THE ENGINE TOOK A FEW SECONDS TO GET INTO GEAR SO I LITERALLY WAS IN THE ROAD OF ONCOMING TRAFFIC THAT WAS DRIVING AT SPEEDS IN EXCESS OF 55+ MPH. IT HAPPENED WITHIN 5 SECONDS BUT AFTER I CROSSED AVOIDING A FRONT AND SIDE COLLISION, I PULLED OFF THE ROAD BECAUSE I WAS SHAKING. OTHER INSTANCES WHILE DRIVING AT HIGHWAY SPEEDS THAT I PULL INTO THE LEFT HAND LANE TO PASS A CAR IN FRONT OF ME AND THE ENGINE IS SLOW TO RESPOND AS IT ACCELERATES FROM A LOW GEAR RESULTING IN A LAGGING SOUND/ READING OF THE TACH JUMPING AROUND AS I'M NEARLY HIT FROM BEHIND BECAUSE THE CARS HESITATION IN ACCELERATING. I'M ALSO HEARING THE ENGINE REV UP WITH NO TAKE OFF, SHIFTING IN DRIVE SPORT (DS) MODE IS NOT RESPONSIVE AND EVEN USING THE PADDLE SHIFTERS ISN'T ANY BETTER. I FEEL THIS CAR IS GOING TO BE A DETRIMENT IF INFINITI DOESN'T ADDRESS THE PROBLEM WITH THE 7 SPEED AT. IT HAPPENS UNDER LIGHT ACCELERATION ON THE 3-4 OR/AND 5-6 UPSHIFT. I EVEN SMELLED THE ENGINE AFTER I GOT OUT OF THE CAR AFTER DRIVING TO THE STORE THAT WAS IN MEDIUM/ LIGHT TRAFFIC ABOUT 20 MINUTES. *TR

• 11/03/2018· AIR BAGS

  THE AIRBAG WARNING LIGHT IS BLINKING IN THE DASHBOARD AND THE PASSENGER AIRBAG IS REGISTERING AS OFF EVEN WHEN AN ADULT IS SITTING IN THE PASSENGER SEAT. INFINITI IDENTIFIED THE ISSUES AS A FAULTY SENSOR IN THE PASSENGER SEAT AND IS CHARGING UPWARDS OF $7,000 FOR A REPAIR FOR SOMETHING THAT IS A PURE SAFETY ISSUE.

• 11/01/2024· POWER TRAIN

  Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.

• 10/29/2019· AIR BAGS

  PASSENGER AIRBAG NOT ACTIVE LIGHT ON DASHBOARD ON ALL THE TIME REGARDLESS IF SOMEONE IS SITTING IN THE SEAT WITH SEAT BELT LATCHED . I HAVE 25,500 MILES ON THE VEHICLE AND I AM CONCERNED THE PASSENGER IS AT RISK IF THE AIRBAG WILL NOT OPERATE IN A CRASH. SEAT SENSOR DEFECTIVE PER ON-LINE FORUMS AND A $6,000.00 FIX TO REPLACE PASSENGER SEAT W SENSOR BUILT IN TO CORRECT IT.

• 10/28/2021· AIR BAGS

  Airbag sensor bad. Due to poor design of location of sensor, The repair for this sensor involves the complete removal and replacement of the front passenger seat. The cost of the repair for this sensor estimate from dealership is $4200. Neither Infiniti nor Nissan will financially assist with this obscene repair cost due to design and location of sensor. Without this repair, no airbag in the car will work as intended. We were told that should the driver continue to drive the vehicle without the repair, the airbag could spontaneously deploy, potentially causing great bodily harm to driver and the public. The other issue that is likely to occur is that should the vehicle be involved in an accident, none of the airbags will deploy as intended. The car can not be driven at this time. The airbag light flickered and then stayed on beginning June 2022. The Infiniti dealership in Clearwater, Florida inspected the issue and diagnosed with repair estimate. They offer no other remedy nor any further financial assistance to repair this vehicle from regional nor corporate offices of both Infinit and Nissan.

• 10/12/2011· STRUCTURE

  AFTER LESS THAN 3700 MILES THE CONVERTIBLE TO HAS BEEN DENTED BY THE RETRACTING MECHANISM. THE DEALER INDICATES IT IS DUE TO STOPPING THE RETRACTION AND LIFTING OF THE TOP BY THE HYDRAULIC SYSTEM. IT IS NOT COVERED UNDER WARRANTY. THE PURPOSE OF THE HYDRAULIC LIFT AND RETRACT SYSTEM IS JUST THAT, TO LIFT AND RETRACT! HOW CAN NORMAL OPERATION CREATE DAMAGE TO THE VEHICLE? *KB

• 10/07/2013· ELECTRICAL SYSTEMCrash

  CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEALER DIAGNOSED IT AS A DEAD BATTERY. AN INTERNET SEARCH SHOWS THAT THIS IS AN EXTREMELY WIDESPREAD PROBLEM. THERE IS A TSB FOR THE COUPE BUT NOT THE SEDAN FOR A CONTINUOUS POWER LEAKAGE FROM THE VENT CONTROL VALVE. HTTP://WWW.INFINITIG37.COM/TSB/1ST34.PDF. *TR

• 10/04/2018· AIR BAGS

  NISSAN/INFINITI SAFETY ISSUE THE AIRBAG LIGHT IS BLINKING - SEWELL INFINITI MENTIONED THAT IT WAS THE OCCUPANT DETECTION SENSOR AND IT WOULD BE ROUGHLY 6000 TO FIX. THIS IS AN INSANE AMOUNT FOR A DEADLY ISSUE AS MY AIRBAGS WILL NOT DEPLOY IF I AM IN AN ACCIDENT. A GOOGLE SEARCH SHOWS A TREND OF THIS PROBLEM OCCURRING WITH THE G37, AND IT NEEDS TO BE A RECALL. NISSAN/INFINITI HAVE SEVERAL OTHER MODELS THAT HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM - THIS IS A DEFECT FROM THE MANUFACTURER THEY ARE TRYING TO SWEEP UNDER THE RUG ON A CAR WITH UNDER 60,000 MILES. I BOUGHT THE CAR WITH 36,000 MILES AND HAVE NOT HAD A SINGLE ISSUE UP UNTIL NOW.

• 09/27/2024· STRUCTURE

  The contact owns a 2011 Infiniti G37. The contact stated that the sunroof drain was leaking, causing water to enter the cabin of the vehicle. There was mold beginning to form in the cabin of the vehicle, with a noticeable mold odor inside the vehicle. The vehicle had been taken to a certified mechanic who diagnosed that the hose for the sunroof drain needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

• 09/25/2014· AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEMCrash

  MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE FRONT BUMPER WAS BADLY DAMAGED ALONG WITH FLUIDS LEAKING FROM THE ENGINE. THE AIR BAGS NEVER DEPLOYED. *TR

• 09/23/2017· UNKNOWN OR OTHER

  CRACKS ALL ALONG THE DASHBOARD AT SEAMS/CONNECTION POINT TO AIR VENTS AND PASSENGER AIRBAG COMPONENT. CONCERNED THAT THESE CRACKS MAY COMPROMISE AIRBAG SAFETY

• 09/19/2022· AIR BAGS

  Passenger occupancy sensor failed while on a road trip. The dealer wanted $5000 to replace the whole seat.

• 09/19/2017· POWER TRAIN,VEHICLE SPEED CONTROL

  I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.

• 09/16/2018· AIR BAGS

  PASSENGER AIR BAG OFF WARNING CAME UP, FLASHING IN RED, WHICH MEANS THE AIR BAG WOULD NOT TRIGGER, RESULT IN LIFE THREATENING AND MAY CAUSE THE DEATH FOR A PASSENGER IN THE FRONT SEAT. THE VEHICLE WAS STATIONARY IN A GARAGE, NOTICED IT IN THE MORNING.

• 09/16/2011· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2011 INFINITI G37 COUPE. THE CONTACT STATED THAT AT 2 MPH, HE WAS ATTEMPTING TO PARK THE VEHICLE IN A RESIDENTIAL GARAGE WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED. THE FRONT BUMPER WAS SLIGHTLY DAMAGED BUT THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE TWICE PRIOR TO THE CRASH. THE DEALER ALSO INSPECTED THE VEHICLE BUT COULD FIND NO FAILURES. THE FAILURE MILEAGE WAS 750.

• 09/15/2020· AIR BAGS

  PASSENGER AIR BAG WARNING LIGHT JUST STARTED TO FLASH WITH NO ONE IN THE PASSENGER SEAT. APPARENTLY IT IS THE SENSOR BUILT INTO THE SEAT.DID SOME RESEARCH AND THIS SEEMS TO BE QUITE COMMON IN THIS PARTICULAR MODEL. COST TO REPAIR OVER $6000.00

• 09/14/2020· AIR BAGS,UNKNOWN OR OTHER

  THE AIR BAG LIGHT IS BLINKING. ALSO THE CONVERTIBLE HARD TOP DOES NOT OPEN.

• 09/13/2019· AIR BAGS

  THE AIRBAG CONTROL UNIT AND SENSOR NEEDS TO BE REPLACED. LOOKING ONLINE THIS SEEMS TO BE A COMMON ISSUE AND THERE HAVE BEEN RECALLS FOR THE SAME ISSUE ON DIFFERENT MODELS/YEARS. THE PARTS FOR THIS ARE EXTREMELY EXPENSIVE, $6,800 IS THE QUOTE I RECEIVED FROM NISSAN.

• 09/12/2019· AIR BAGS

  TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SENSOR ON THE PASSENGER SIDE FAILED. THE VEHICLE WAS TAKEN TO BRADSHAW INFINITI (2600 LAURENS RD, GREENVILLE, SC 29607, (888) 256-5250) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,286.

• 09/11/2021· ELECTRICAL SYSTEM

  I have an electrical dash board that controls my speedometer, gas milage and all the major checks lights that is NOT WORKING. This is the second time I have had this problem and when you research the problem on the internet or YouTube, the infinity owners are saying its a major problem with the car and the computer system. Why hasn't infinity recalled this problem?

• 08/29/2016· POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

  I HAVE HAD MY CAR SERVICED TWICE FOR UNABLE TO CRANK WHEN I PUT THE KEY IN THE IGNITION,. THERE IS A 30 - 45 SECOND DELAY BEFORE THE CAR CRANK. I AM STILL EXPERIENCING THIS PROBLEM. MY CAR ONLY HAS 1400 MILES ON IT. YES, 1, 400 MILES.

• 08/25/2017· STRUCTURE

  TL* THE CONTACT OWNS A 2011 INFINITI G37 CONVERTIBLE. WHILE ATTEMPTED TO CLOSE THE HARD TOP, THE TOP BECAME STUCK. THE VEHICLE WAS TAKEN TO NAPLETON INFINITI OF TALLAHASSEE (LOCATED AT 3355 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 297-1488) WHERE IT WAS DIAGNOSED THAT THE SHELF FRACTURED AND THE HARD TOP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE HARD TOP WAS PREVIOUSLY REPAIRED THREE TIMES BY THE PREVIOUS OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SOLD AS IS. THE CONTACT WAS PROVIDED CASE NUMBER: 28153425. THE FAILURE MILEAGE WAS 85,873.

• 08/21/2024· STRUCTURE

  The contact owns a 2011 Infiniti G37. The contact stated while parked, a water leak coming from the driver’s side floor was discovered. The vehicle was taken to an independent mechanic who informed the contact that the cause of the water leak was unknown; however, the independent mechanic also informed the contact that when the carpet on the driver’s side floor was removed there was a towel underneath. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

• 08/18/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL (ESC)

  LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON. *TR

• 08/16/2018· STEERING

  STEERING WHEEL LOCKED AND COULD NOT UNLOCK WITH KEY NOR COULD DEALER REPAIR SHOP. A DEALER REPAIR PERSON SAID IT WAS NOT UNUSUAL. DEALER WILL HAVE TO BREAK THE LOCK AND REINSTALL AT A COST OF $1,500+. THE CAR ONLY HAS 55,000+MILES, AND THERE ARE A NUMBER OF COMPLAINTS ISSUED OVER THE PAST FEW YEARS TO NHTSA. ONE PERSON CITED THAT THE MANUFACTURE OF THE "PART" TOLD NISSAN TO "RECALL" AND REPLACE THE PART. INIFINITY IS A PART OF NISSAN, BUT I HAVE YET TO FIND A "RECALL" ISSUED FOR THAT REASON BY NISSAN NOR ITS SUBSIUARY - INFINITI.

• 08/12/2022· AIR BAGS,SEAT BELTS

  Error code B1018 for occupant sensor unit failed. Infiniti of Sarasota estimate is $11,013 to repair. Cannot justify spending that much but feel unsafe with airbag deployment. Need information on a resolution.

• 08/05/2024· UNKNOWN OR OTHER

  Sunroof drain leaks and soaks interior

• 07/29/2018· AIR BAGS

  A LIGHT CAME ON SAYING THE PASSENGER SEAT AIR BAG WAS NOT WORKING. THE VEHICLE WAS SITTING STILL AND THE LIGHT CONTINUED WHILE THE VEHICLE WAS IN MOTION. I TOOK THE CAR TO AN INFINITI DEALER AND HE SAID THE ENTIRE SEAT WOULD HAVE TO BE REPLACED TO FIX THE SENSOR FOR AN EXCESSIVE COST OF OF $6,711.08. THIS HAS BEEN FIXED ON 2012 AND LATER MODELS, BUT THERE ARE THOUSANDS OF 2008 - 2011 MODELS OUT THERE THAT CAN INCUR THIS RIDICULOUS HIGH COST AND OWNERS HAVE NO IDEA OF WHAT IT MAY COST TOMORROW.

• 07/25/2018· STRUCTURE

  TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE DASHBOARD BECAME STICKY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LOKEY NISSAN (27758 U.S. HWY 19 NORTH, CLEARWATER, FL 33761, (727-264-0805), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

• 07/23/2011· FUEL SYSTEM, GASOLINE

  I PURCHASED A NEW INFINITI G37X SEDAN IN THE BEGINNING OF JULY 2011. EACH TIME I REFILL THE CAR AT GAS STATION, THE PUMP JUST STOPS FILLING AFTER ONLY A COUPLE OF SECONDS. EACH REFILL WAS DONE BY BYPASS THE PRESSURE SENSOR BUILT IN THE PUMP AND BY GUESSING HOW MANY GALLON CAN BE FILLED IN THE TANK, BLINDLY, EVEN THOUGH IT DOESN'T LIKE A LIFE THREAT ISSUE, IF THE FUEL DID OVERFLOW, IT WOULD RESULT IN A GAS STATION IN FIRE. *TR

• 07/22/2021· AIR BAGS

  Air bag light is flashing, passenger side air bag not engaged. Available for inspection. This is an inherent safety risk for anyone sitting in passenger side front seat, I have to ask all of my passengers to sit in the back. Problem confirmed by two dealerships, with the second happily quoting over $4K to repair as the entire seat must be replaced. Light has been on for some time, online tips to reset have not worked.

• 07/20/2020· AIR BAGS,SEATS

  AIRBAG LIGHT ILLUMINATED; INFINITI DEALER SAID NEED TO REPLACE BOTH FRONT SEATS AT COST OF $15,000 TO FIX (REPLACE) FAULTY AIRBAG SENSORS. LOW MILEAGE 2011 VEHICLE (62,199); NO ACCIDENTS OR PROBLEMS THAT CAUSED THE AIRBAG LIGHT TO ILLUMINATE. DEALER SAYS AIRBAGS WILL NOT WORK, AND ONLY FIX IS REPLACEMENT OF BOTH FRONT SEATS. ONLINE SEARCH TURNS UP MANY INFINITI OWNERS WITH SAME ISSUE.

• 07/19/2021· ELECTRICAL SYSTEMFire

  Rear speaker AMP caught fire and burned the rear of the vehicle near the fuel tankMarch 19, 2021. The electrical fire occurred several hours after the vehicle had been parked under an apartment housing complex carport. Had it not been noticed the structure along with several other vehicles could have caught fire. Pasco Washington Fire identified the source as the factory AMP in the rear of the vehicle having started the fire. It is available for inspection

• 07/15/2020· UNKNOWN OR OTHER,STRUCTURE

  DASHBOARD MATERIAL APPEARS AS IF IT IS MELTING, OOZING OUT VERY STICKY UNKNOWN SUBSTANCE (TOXIC?) THAT CREATES VERY SHINY SURFACE. FOR A CAR OF ITS AGE, STILL HAS THAT NEW SMELL AS IF FROM OUT GASSING. THE SHINY SURFACE REFLECTS LIGHT TO THE WINDSHIELD OBSCURING A CLEAR VIEW THROUGH IT, BLOCKING ABILITY TO SEE OBJECTS, ESPECIALLY UNDER CERTAIN CONDITIONS OF LIGHT SOURCE AND BACKGROUND. THERE HAVE BEEN SIMILAR COMPLAINTS BY MANY. THERE IS SETTLED CLASS ACTION SUIT FOR NISSAN'S ALTIMA MODEL, APPLICABLE ONLY IN FLORIDA. BUT THE PROBLEM IS NOT UNIQUE TO THIS MODEL OR LOCATION. IT IS HOT AND HUMID ALSO HERE IN THE DALLAS AREA. APPEARS NOT JUST RESULT OF SENSITIVITY TO UV, BUT HEAT AND HUMIDITY. THIS VEHICLE SPENDS MOST ALL ITS TIME IN A GARAGE ENVIRONMENT (NO HVAC) WITH FEW MILES. OTHERS HAVE ALSO MADE THIS POINT. THE STAGE IT IS IN NOW IS THAT IT REABSORBS THE STICKY MATERIAL AS TEMPERATURE DROPS BELOW ABOUT 88DEG F. THEREFORE I CURRENTLY DO NOT HAVE PICTURE. HOPE I WILL HAVE ABILITY TO ADD TO THIS REPORT LATER WITH A PICTURE. I REALIZE DEGRADATION WILL CONTINUE AT ELEVATED TEMPERATURES, SO CURRENTLY I AM TRYING TO KEEP GARAGE COOLER BY VENTILATING TO AVOID CONDITION FROM RETURNING. DEALERSHIP AVOIDS COMPLAINT BY SAYING WILL RETURN CALL, BUT NEVER DOES.

• 07/14/2021· ENGINE

  Two weeks after having my G37 serviced at the Las Vegas dealership the engine shut down while driving on the freeway at full speed. The car rapidly lost power and speed. The gas peddle was unresponsive and after decelerating, the car would only move forward at very slow speed. A major accident was avoided only through the quick actions of trailing traffic which had to slam on their brakes. After towing back to the dealership they reported the heater hose failed. Their vehicle inspection report provided to me two weeks early reported the heater hoses and connectors where inspected and did not require replacement. When I Questioned this they stated it was a plastic part within the heater hose that failed and they don't check that. I consulted the maintenance manual for the car and at now mileage or time point does infiniti recommend replacing the hose. I have had this car serviced at an Infinity dealership every 7,500 miles since bought new. At no time did they ever recommend replacing the hose. This may be more of a safety issue with Infiniti's service program than the car. But the car computers response to the condition also but driver safety at risk.

• 07/13/2017· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN

• 07/09/2021· AIR BAGS,SEATS

  I am writing the complaint to inform you and request an investigation into the Infiniti Advanced Air Bag System (AABS) passenger seat sensor. I recently purchased a 2011 Infiniti G37x sedan with approximately 62,251 miles on June 28th, 2021. This vehicle has had one owner prior to me and has a clean CarFax report with no issued accidents or collisions reported, based on the overall evaluation from an independent repair shop. The main issue experienced with the G37x vehicle and the reason for the manufacturer should create a safety recall was the air bag seat sensor was malfunctioning, as verified by an independent mechanic. I have experienced other vehicle manufacturers issue voluntary recalls and repairs because these passenger occupancy sensors may degrade and fail to detect a passenger in the front seat. This appears to be a very common recall issue. The fault code presented from the ODB-II confirmed to be the air bag seat sensor was malfunctioning and required to be replaced/repaired completely, or all the airbags would not deploy at all to the passenger and both the driver. I am therefore requesting that INFINITI/Nissan North America to investigate and note this experience/issue with the air bag seat sensor and issue a recall for this particular issue to the owners of such affected vehicles. I deem that there is a risk of many vehicles that are having a similar issue with the seat sensor which will cause the air bag system to not function properly in the event of an accident or collision when the air bag would needed to be deployed. THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER STATED THE VEHICLE WAS OUT OF WARRANTY. THE CONSUMER BELIEVED THE VEHICLE SHOULD STILL BE REPAIRED UNDER THE RECALL DUE TO THE SAFETY RISK.

• 07/09/2019· AIR BAGS

  THE PASSENGER AIRBAG OFF LIGHT TURNS ON EVEN IF A PASSENGER IS SITTING IN PASSENGER SEAT . I CHECKED WITH INIFITI AND THEY SAY EVERYTHING IS FINE BUT I STILL SEE THE ISSUE. IN WORST CASE IF I MET WITH AN ACCIDENT THE PASSENGER AIRBAG MIGHT NOT OPEN UP. CAN CAUSE FATALITIES . I'M HAVING THIS ISSUE SINCE 2 YEARS

• 07/08/2020· AIR BAGS,UNKNOWN OR OTHER

  AIR BAG PASSENGER SENSOR DEFECTIVE, VERY COMMON OCCURRENCE WITH NISSAN/INFINITI VEHICLES. SENSOR FAILS RANDOMLY