2011 Hyundai Tucson

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/18/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/13/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/10/2013· ELECTRICAL SYSTEM,ENGINE

  THE CAR WOULD NOT START WHEN I WENT TO START IT UP. IT WAS PARKED OUTSIDE OVERNIGHT IN 20 DEGREE WEATHER AND JUST CLICKED WHEN I WENT TO START IT. I HAD TO CALL HYUNDAI ROADSIDE ASSISTANCE TO COME AND JUMP THE CAR. THEY DID AND IT TOOK THEM A COUPLE OF TRIES AND THEY HAD TO USE THEIR VEHICLE, NOT THE PORTABLE STARTER. THEY SAID THAT THE BATTERY WAS DRAINED. THERE WAS NO REASON FOR THAT BECAUSE THERE WERE NO LIGHTS LEFT ON. I TOOK IT IN FOR SERVICE AND THEY CHECKED THE BATTERY AND SAID IT WAS IT HAPPENED AGAIN ON FEBRUARY 3, 2013 AND I HAD TO DO THE SAME THING. I HAD THE DEALERSHIP CHECK THE BATTERY AND IT WAS FINE. ON MARCH 15, 2013, THE DEALERSHIP CHECKED THE BATTERY AND IT REGISTERED A STRONG CHARGE. THE DEALERSHIP WANTED ME TO LEAVE THE CAR THERE OVERNIGHT TO DUPLICATE THE CONDITIONS OF THE CAR NOT STARTING UP, BUT WERE NOT WILLING TO LET ME USE A FREE LOANER. AS THE TEMPERATURE WARMED UP, IT WAS NOT AN ISSUE. HOWEVER, TODAY I WENT TO START MY CAR AND LEAVE FOR WORK, THE VEHICLE DID NOT START UP. IT JUST CLICKED, THE RADIO WORKED, LIGHTS WORKED, BUT THE ENGINE WOULD NOT TURN OVER. I AM TAKING THE VEHICLE TO THE DEALERSHIP LATER TODAY AND THEY WILL LET ME USE A LOANER FOR FREE. I HOPE THAT THEY ARE ABLE TO DIAGNOSE AND FIX THE PROBLEM AS I NEED MY VEHICLE FOR TRANSPORTATION. *TR

• 12/06/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/04/2021· UNKNOWN OR OTHER

  I have noticed that on various occasions I pressed on the the brake and the car seemed to accelerate until I slammed hard on the brake. Today 12/4/2021 I almost got into an accident as a result.

• 11/29/2011· TIRESCrash

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON EQUIPPED WITH KUMHO SOLUS KL21 TIRES, SIZE: 225/60R17. THE CONTACT WAS DRIVING 55 MPH WHEN THE FRONT DRIVER SIDE TIRE FAILED AND BLEW FROM THE SIDEWALL. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC FOR BODY REPAIR. THE CONTACT CALLED THE TIRE MANUFACTURER AND THE MANUFACTURER AGREED TO REPLACE BOTH THE FRONT AND REAR DRIVER SIDE TIRES. THE FAILURE MILEAGE WAS 585.

• 11/28/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/28/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The ABS, the Hill Descent, and an unknown warning light were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called an independent mechanic and was referred to the NHTSA Hotline. The failure mileage was unknown. VIN tool confirms parts not available.

• 11/27/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/27/2017· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ENGINE FAILED. THE DEALER (TAMARON HYUNDAI, 1595 MONTGOMERY HY, BIRMINGHAM, AL 35216) AND MANUFACTURER WERE CONTACTED. ACCORDING TO THE DEALER, THE ENGINE WAS "THROWING A ROD". THE VEHICLE HAD A 2.4 LITER ENGINE AND THE SAME FAILURES OCCURRED IN THE SANTA FE AND SONATA VEHICLES. THERE WAS A CURRENT INVESTIGATION ON THE SANTA FE AND SONATA VEHICLES AND THE CONTACT WANTED TO KNOW WHY THE TUCSON WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.

• 11/24/2017· ENGINE

  HYDRAULIC TENSIONER FAILING RESULTING IN TIMING SLIP AND CATASTROPHIC ENGINE FAILURE. OUR CAR HAD STOPPED WORKING WHILE TRAVELLING ON A RESIDENTIAL NEIGHBOURHOOD, AND NEEDED A TOW TO THE DEALERSHIP. UPON INVESTIGATION, WE FOUND OUT THAT THE TIMING BELT TENSIONER FAILED, LIKELY DUE TO LACK OF OIL PRESSURE. THERE WAS OIL IN THE ENGINE AT THE TIME SET AT THE CORRECT LEVEL. WE LATER FOUND OUT THAT THIS SIMILAR MOTOR ON OTHER MODELS HAS HAD A LARGE RECALL. PLUGGAGE COULD HAVE LED TO LACK OF OIL PRESSURE CAUSING IT TO FAIL. LUCKILY NO OTHER DAMAGE OCCURED DURING THIS INCIDENT BUT THIS COULD HAVE POTENTIALLY HIGH CONSEQUENCES IF TRAVELLING ON THE FREEWAY. HYUNDAI HAS SHOWN NO SUPPORT OR RECOGNITION IN THIS ISSUE SO FAR AND IT SHOULD BE REPORTED.

• 11/20/2024· UNKNOWN OR OTHER,SERVICE BRAKES

  I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of November and I am not getting any updates and would like to park my daughter's vehicle in the garage. The dealership is saying that parts or something on back order with no idea on when I can expect an appointment to resolve this issue. I didn't let my daughter take the car to college thinking I would be able to resolve this by the time we were hitting winter break and her returning to school in January. Please provide guidance on other options to get this remedy taken care of. Thank you

• 11/15/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/13/2023· UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  No known malfunction at this time on my vehicle - however a recall #251 has been issued with no repair available. Recall strongly recccommends parking car outside and away from structures due to possible fire which can also occur during driving. This problem has been going on with Hyundai cars for several years - AND THEY STILL DON'T HAVE A SOLUTION??? I called my two local dealerships and neither was aware of recall campaign 251. I asked if my ABS module completely failed - what module would they replace it with? I was advised that they would probably sell me a new one costing $1900 plus labor THAT HAS THE SAME PROBLEM!!! Hyundai is not taking this seriously - This is not being repaired in a timely manner. PLEASE RESTRICT THEM FROM SELLING ANYMORE CARS IN THE USA UNTIL THIS RECALL HAS A REMEDY!

• 11/10/2023· SUSPENSION,UNKNOWN OR OTHER

  Rear subframe is completely rotted service tech advised parking the car it is unsafe to drive

• 11/07/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available for repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available for repair. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/07/2013· POWER TRAIN

  WHILE DRIVING MY 2011 HYUNDAI TUCSON MANUAL STICK SHIFT ON THE FREEWAY IN 5TH GEAR, THE CLUTCH CAME APART. ACCORDING TO THE SERVICE TECH, THE CLUTCH HAD NO SIGNIFICANT OWNER WEAR AND TEAR. HE INFORMED ME THAT THE CLUTCH WAS DEFECTIVE AND THAT IT FELL APART WHILE DRIVING BECAUSE A PIECE FELL OUT, WHICH, ACCORDING TO HIM, SHOULD NEVER HAVE HAPPENED. PICTURES OF DEFECTIVE CLUTCH AVAILABLE. *FOUR MONTHS PRIOR, THE CLUTCH SENSOR WENT OUT AND THE VEHICLE WOULD NOT START. I WAS INFORMED THAT THE VEHICLE HAD A FAULTY SENSOR, AGAIN DUE TO PRODUCT DEFECT. *TR

• 11/07/2011· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  TODAY I WAS OUT IN MY 2011 HYUNDAI TUCSON. TWO OF THE LIGHTS CAME ON THE DASH, ONE IS FOR TRACTION CONTROL AND THE OTHER HAD TO DO WITH HILLS(SORRY MY CAR IS AT THE DEALER AND I DON'T HAVE THE BOOK TO TELL YOU THE EXACT LIGHT DESCRIPTION; ONE IS ORANGE WITH A VEHICLE AND LITTLE SKID MARKS AFTER IT THE OTHER IS RED WITH A VEHICLE GOING DOWN A STEEP HILL). I WENT TO STOP AT A STORE AND MY CAR WOULD NOT GO INTO PARK FROM DRIVE, THE FARTHEST I COULD GET IT WAS IN NEUTRAL. AFTER MESSING WITH IT FOR 5 MINUTES I FINALLY GOT THE CAR INTO PARK. AFTER LEAVING THAT STORE I WENT TO GO TO ANOTHER AND HAD THE SAME ISSUE. I IMMEDIATELY CALLED THE DEALER FOR SERVICE AND TOOK MY VEHICLE THERE. I HAVE DONE SOME SEARCHING ONLINE AND SEE THAT THIS IS NOT A NEW ISSUE WITH TUCSONS AS PEOPLE WITH OLDER MODELS(2010 AND BACK) HAVE ALSO HAD THE SAME ISSUE AND SOME OF THEM REPORT IT'S DUE TO A BAD BRAKE SWITCH AND ONCE IT WAS REPLACED THEY DIDN'T HAVE THE PROBLEM AGAIN. MY CAR WAS PURCHASED IN FEB OF 2011 AND HAS APPROXIMATELY 6600 MILES. *TR

• 11/06/2023· SUSPENSION,STRUCTURE

  The contact owns a 2011 Hyundai Tucson. The contact stated that there was an unknown abnormal sound detected. There were no warning lights illuminated. The vehicle was taken to an independent tire center, where the subframe was found to be rotted. The mechanic informed the contact that there was a hairline crack and that the tire could fold up if the vehicle was driven over a bump. The rear tire was sticking out due to the ball joint. The contact drove the vehicle to her residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000. The VIN was not available.

• 10/28/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE, AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO RICK CASE HYUNDAI (19991 VILLAVIEW RD, CLEVELAND, OH 44119, (216) 487-6295) AND REPAIRED PER THE RECALL. WHILE DRIVING, THE RPMS INCREASED, AND THE ENGINE REVVED AND MADE A CLICKING NOISE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SMOKE EMERGED FROM THE ENGINE. THE CONTACT LIFTED THE HOOD AND NOTICED OIL SPILLED ALL AROUND THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO HYUNDAI IT WAS A BOLT THAT GOT LOOSE AND CAUSED ALL THE HAVOK. RODS AND METAL WERE EVERYWHERE IN THE VEHICLE AND THERE IS APPARENTLY (HAVEN'T SEEN IT YET) A HOLE IN THE ENGINE BLOCK AND OIL PAN. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *TR*JB *BF *JS

• 10/23/2015· SEAT BELTSCrash

  MY 2011 HYUNDAI THE DRIVERS SIDE SEAT BELT WILL NOT STAY LATCHED ON THE WINDOW SIDE POST MOUNT. 2011 HYUNDAI TUCSON VIN NO: [XXX]## VIN FAILED ## 2011 HYUNDAI TUCSON VIN NO: [XXX] ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 10/22/2014· VISIBILITYCrash

  I WAS HEADING SOUTHEAST (INBOUND) ON HIGHWAY 290. IT WAS CLEAR, ROADS WERE DRY, AND NO DEBRIS IN THE ROAD. I HAD MY 16-YEAR OLD DAUGHTER WITH ME. I WAS DRIVING AND SHE WAS IN THE PASSENGER SEAT. I WAS IN THE FAR LEFT (PASSING) LANE. OUT OF NOWHERE, MY SUNROOF SHATTERED AND FLEW OFF MY CAR. IT SHATTERED MOSTLY INTO A THOUSAND PIECES, BUT THE PERSON DRIVING BEHIND ME INDICATED THAT A HUGE PIECE FLEW OFF AND HIT HIS WINDSHIELD CAUSING IT TO CRACK IN MULTIPLE PLACES. MY SUNROOF HAD BEEN CLOSED. MY INTERIOR SHADE WAS ALSO CLOSED. THERE WAS NO REASON THIS SHOULD HAVE HAPPENED. *TR

• 10/17/2018· AIR BAGSCrash

  I WAS INVOLVED IN A CRASH, I WAS CUT OFF AND REAR ENDED A CAR GOING ABOUT 35 MILES AN HOUR. MY AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT MY CAR APPEARS TO BE TOTALED, AND WAS STRUCK IN THE FRONT END, WHICH IS WHEN THEY SHOULD DEPLOY. I NOW HAVE PAIN IN MY NECK, SHOULDERS, AND HEAD, AND AM DIZZY BUT UNABLE TO SLEEP BECAUSE OF VERTIGO.

• 10/10/2014· SEATS

  I NO LONGER OWN THIS UNSAFE CAR. I AM SHORT, AND THUS SIT LOWER AND ADJUST THE DRIVER SEAT FORWARD TO REACH PEDALS. (TALL FRIENDS SIT FARTHER BACK/HIGHER, AND DON'T SEEM TO HAVE PROBLEMS.). THIS CAR HAS SERIOUS SIDE BLIND SPOTS CAUSED BY THE DECREASING SIZE OF THE WINDOWS AND THE VERY THICK SIDE COLUMNS FOR THE AIR BAGS. THE DRIVER'S SIDE COLUMN ENDED UP RIGHT BESIDE MY FACE, AND COMBINED WITH THE SEAT BACK/HEAD RESTS, BLOCKED MY VIEW. NEITHER SIDE MIRRORS NOR THE REAR-VIEW MIRROR COVER THIS BLIND AREA - AND IT CAN'T BE SEEN WHEN CRANING ONE'S NECK TO AROUND... I WAS ON THE I-5 FREEWAY NEAR PORTLAND, OR AND WANTED TO CHANGE ONE LANE TO THE LEFT... I SIGNALED, CHECKED BOTH SIDE MIRRORS, THE CENTER REAR-VIEW MIRROR, AND CRANED MY HEAD AROUND TO LOOK, AND THEN STARTED MOVING OVER... I HEARD A BEEP!, AND SWERVED BACK TO MY ORIGINAL LANE, ONLY THEN SEEING A MOTORCYCLE WHICH HAD BEEN IN MY BLIND SPOT...MY BROTHER WAS KILLED IN A MOTORCYCLE ACCIDENT 7 YEARS AGO, AND THIS INCIDENT TERRIFIED ME SO THAT I HAD TO PULL OVER BECAUSE I WAS CRYING AND SHAKING! IT HAD BEEN SO CLOSE, AND I DECIDED RIGHT THEN I HAD TO GET RID OF THE CAR...THERE ARE ALSO VISIBILITY PROBLEMS WHEN MAKING A LEFT TURN ACROSS A LARGE INTERSECTION (MORE GRADUAL/SLIGHTER CURVE..). TURNING LEFT, THE AIRBAG COLUMN IN THE LEFT CORNER BETWEEN WINDSHIELD & LEFT WINDOW ENDED UP IN THE CENTER OF MY VISION. I COULDN'T SEE WHERE I WAS HEADING, AND JUST SORT OF "JUDGED" MY DESTINATION LANE BY MEMORY AND/OR CARS BESIDE ME IN THE NEXT LANE TURNING...SCARY! I HAVE A SHORT FRIEND WITH THE IDENTICAL CAR (1 YR NEWER), AND THE SAME TROUBLE WITH BLIND SPOTS AND BLOCKED VISIBILITY WHEN SLIGHTLY TURNING LEFT. THESE ARE SERIOUS ISSUES (AND LOOKING FOR A NEW CAR, THIS CAR WASN'T THE ONLY ONE WITH THIS BODY STYLE.) I BOUGHT A 2014 SUBURU FORESTER, LARGER WINDOWS/MUCH NARROWER COLUMNS, VASTLY IMPROVED VISIBILITY AND NO BLOCKED VIEW. *TR

• 10/08/2016· POWER TRAIN,UNKNOWN OR OTHER

  OCCURS INTERMITTENTLY, BUT ON A MORE FREQUENT BASIS NOW, THE SHIFTER BECOMES BLOCKED AND THE CAR CAN'T BE PUT IN PARK. BOTH STABILITY CONTROL AND DOWN HILL LIGHTS COME ON DURING THAT TIME. SAME HAS OCCURRED WHILE TRYING TO GET CAR OUT OF PARK AND IN GEAR. THIS HAS OCCURRED WHILE CAR IS STATIONARY. IT BECAME A SAFETY ISSUE WHILE PARKED ON A DOWN SLOPE HILL. HAD TO USE E-BRAKE AND EVENTUALLY FIND A FLAT ROAD TO PARK AND USE E-BRAKE WHILE TRYING TO FIND A SOLUTION TO SECURING THE VEHICLE SO IT WOULD NOT ROLL AWAY.

• 10/03/2019· UNKNOWN OR OTHER,ENGINE

  MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.

• 09/29/2010· ENGINE AND ENGINE COOLING

  TL*THE CONTACT OWNS A 2011 HYUNDAI TUCSON. AFTER ATTEMPTING TO MOVE FORWARD FROM A STOP, THE VEHICLE SUDDENLY STALLED AND COMPLETELY SHUT OFF. THE CONTACT COULD NOT RESTART THE ENGINE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER SENT OUT A DISTRICT MANAGER TO INSPECT THE VEHICLE BUT COULD NOT FIND THE CAUSE FOR FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

• 09/25/2012· POWER TRAIN,EXTERIOR LIGHTING

  2011 HYUNDAI TUSCAN. CONSUMER WRITES IN REGARDS TO COOLING LINES, TRANSMISSIONS AND BRAKE SWITCHES REPLACEMENTS MORE THAN ONCE. *TGW THE CONSUMER STATED THE VEHICLE WOULD NT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE TRANSMISSION WOULD BUCK AND BANG WHEN IT WAS SHIFTED FROM PARK TO DRIVE. THE DEALER FOUND THE TRANSMISSION WAS WORN INTERNALLY AND THE COOLER HOSE WAS CRACKED, WHICH CAUSED THE TRANSMISSION FLUID TO LEAK. THE ESC LIGHT ILLUMINATED, DUE TO AN OPEN CIRCUIT IN THE BRAKE SWITCH. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME PROBLEMS SEVEN TIMES. *JB

• 09/24/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• 09/20/2021· UNKNOWN OR OTHER,ENGINE

  I had my car repaired due to an open recall in April. I got in my car yesterday and while driving the car shut off and there seemed to be a liquid leaking from under the car. I had the car towed to Key Hyundai of Milford where the recall work in addition to other work was done. I am really worried because I could have gotten hurt if other cars where nearby. Also the dealership is saying it may take up to 2 weeks for them to inspect my vehicle. I need suggestions as to my best course of action.

• 09/20/2017· POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

  MY CAR HAD UNINTENDED DECELERATION FOLLOWING CRANK SENSOR ERROR. ON FREEWAY MY CAR SUDDENLY DECELERATED AND I HAD TO EXIT. UPON EXIT WHILE DIAGNOSING IN THE PARKING LOT ENGINE REVVED SUDDENLY AND CAR MOVED EVEN THOUGH IT WAS ON NEUTRAL. ALL THE FAULT CODES WERE CAUGHT ON TORQUEOBD. HOWEVER UPON RESTARTING THE CAR CHECK ENGINE LIGHT IS GONE AND IT MASKS A SERIOUS PROBLEM IN THE CAR THAT CAN BE LIFE THREATENING.

• 09/19/2022· ENGINE

  The contact owns a 2011 Hyundai Tucson. The contact stated that while driving at unknown speed, she heard a knocking and ticking noise coming from under the hood of the vehicle. The oil warning light was intermittently illuminated. The vehicle was taken to an independent mechanic where the mechanic informed the contact that the oil was low and needed to be refilled. The contact stated that the oil was refilled however, a month later the knocking and ticking noise was heard from the engine and the oil warning light intermittently illuminated. The contact referenced NHTSA Campaign Number: 19V101000 (Engine). The vehicle was then taken to the dealer where it was diagnosed that the valve gasket seal needed to be replaced and oil pressure switch was replaced. The vehicle was repaired; however, while driving from the dealer she heard the knocking and ticking noise in the engine with the engine warning light illuminated, and the vehicle started to shake and went into Limp Mode. The contact stated that the vehicle was taken back to the dealer where the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was 148,981.

• 09/19/2012· TIRES,WHEELS

  WE WERE HEADING OUT ON VACATION FROM AKRON, OHIO WHEN THE DASHBOARD LOW AIR PRESSURE TIRE LIGHT CAME ON DURING OUR TRIP. WE EXITED OFF AT THE NEXT EXIT FOR GAS AND TO ADD AIR TO THE REAR TIRE. WE HEARD AIR LEAKING FROM THE TIRE TREAD AREA AND HAD TO GO TO A LOCAL REPAIR SHOP IN SISSONVILLE, WV FOR THE REPAIR. THE REPAIR SHOP REPORTED THAT WE HAD TREAD SEPARATION AND THAT THE STEEL BELT MADE A HOLE IN THE TIRE. HE CHANGED OUR TIRE WITH A USED ONE TO GET US TO OUR DESTINATION IN NORTH CAROLINA. IN BOONE N.C. WE HAD OUR TIRES LOOKED AT AND THEY SHOWED US THE WE HAD ANOTHER TIRE WITH A 4 INCH SLIT IN THE TREAD AREA AND WAS CUPPED ( A BROKEN BELT); THIS ALSO WAS THE REAR TIRE. THEY REMAINING TWO TIRES SHOWED SIGNS OF TIRE SEPARATION. ALL FOUR (4) TIRES WERE REPLACED WITH NEW ONES. OUR VEHICLE IS A ALL WHEEL DRIVE 2011 HYUNDAI TUSCON. *TR

• 09/15/2021· SERVICE BRAKES

  The ABS and Master Cylinder both had a pressure leak which caused the brakes to not engage. The sensor light also never activated to indicate a problem. While driving down the road my brakes would not engage unless I began to pump them, and even then they were unpredictable. We do not currently have the old parts as it was disposed of by the mechanic we went to. The independent mechanic was able to replicate the problem when the car was at a standstill in the shop. It was not inspected by anyone but the independent mechanic. There was no warning prior to this issue occurring. It started out small and I reported it to my mechanic but they could not replicate it. However within a time frame of 3 weeks, it was very severe and deemed unsafe to drive. P

• 09/08/2012· POWER TRAIN

  WHEN RETURNING HOME FROM STORE I COULDN'T PUT THE CAR IN PARK. ONLY COULD GET TO NEUTRAL. TURNED THE CAR OFF AND STARTED IT UP AGAIN AND IT MOVED INTO PARK. THIS HAS HAPPEN NOW THREE(3) TIMES IN THE LAST WEEK. I HAVE CALLED TO GET IT LOOKED AT NEXT WEEK. *TR

• 08/31/2020· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE VEHICLE STARTED LEAKING OIL, RESULTING IN A BLOWN PISTON. THE ENGINE WAS SEVERELY DAMAGED BY THE PISTON HOWEVER, THE COMPLETE EXTENT OF THE DAMAGES WERE UNKNOWN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT THERE WAS EVIDENCE OF THE OIL LEAK ON THE ROADWAY. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 78,000.

• 08/21/2014· ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  BOTH THE DOWNHILL BRAKE LIGHT AND STABILITY TRACK CONTROL LIGHT CAME ON AT THE SAME TIME. MY CAR WOULDN'T GET OUT OF PARK, OR WHEN I GOT IT IN DRIVE, IT WOULDN'T GO BACK INTO PARK. TAKING IT TO THE SHOP TODAY, NOTICED IT MIGHT BE FROM A BRAKE SWITCH. *TR

• 08/19/2013· ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  THE DOWNHILL BRAKE CONTROL (DBC) INDICATOR AND THE ELECTRONIC STABILITY CONTROL (ESC) LIGHTS COME ON WHILE CAR IS IN OPERATION FOR NO APPARENT REASON - DRIVING NORMAL SPEED - ABOUT 45 MPH, IN NORMAL DRY ROAD CONDITIONS. WHEN I GO TO STOP THE CAR, THE SHIFT LEVER GETS STUCK AND CANNOT PUT IN PARK. IT TAKES A FEW TRIES AT JIGGLING THE SHIFT LEVER AND JIGGLING KEY IN IGNITION TO GET IT TO GO INTO PARK. AFTER SHUTTING OFF ENGINE, RESTART IS NORMAL WITH THE DBC AND ESC LIGHTS NO LONGER ON. THIS HAS HAPPENED AT LEAST 10 TIMES SINCE ORIGINAL TIME I NOTICED IT A FEW MONTHS AGO. DUE TO DEATH IN THE FAMILY AND OTHER ISSUES, HAVE NOT BEEN ABLE TO TAKE IT INTO TO DEALER SINCE THE FIRST OCCURRENCE I NOTICED IN MARCH. I'M TAKING IT IN TOMORROW AND WILL ADVISE. *TR

• 08/16/2013· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  WHILE DRIVING AT APPROX. 45 MPH, I NOTICED THAT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON AND THE DOWNHILL BRAKE CONTROL INDICATOR (RED) WAS ON. I RETURNED HOME, SHUT DOWN THE ENGINE, RESTARTED IT, AND THE PROBLEM SEEMED TO GO AWAY. UPON RETURNING HOME THE NEXT DAY FROM A TRIP, WHILE PARKING THE CAR, BOTH INDICATORS CAME ON, AND THE VEHICLE WOULD NOT ALLOW ME TO PUT THE TRANSMISSION INTO PARK. I LEFT THE TRANSMISSION IN NEUTRAL, AND SHUT THE ENGINE DOWN. I THEN TURNED THE KEY ON, PUT MY FOOT ON THE ACCELERATOR PEDAL (TO THE FLOOR) FOR 3 SECONDS, TURNED THE KEY ON, AND THE PROBLEM WAS GONE....FOR NOW. *TR

• 08/14/2013· POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

  INCLINE AND TRACTION CONTROL LIGHTS ILLUMINATED ON DASH, SIGNALING AN ELECTRICAL PROBLEM. DISCOVERED THAT EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE UPON DEPRESSION OF BRAKE PEDDLE, OR WOULD WORK INTERMITTENTLY. ALSO DISCOVERED THAT WHILE THE VEHICLE WAS IN THIS CONDITION, THE CAR WOULD NOT ALLOW THE GEAR SHIFT TO GO INTO PARK. THIS WAS A VERY DANGEROUS CONDITION FOR THIS VEHICLE AND COULD HAVE RESULTED IN THE VEHICLE BEING REAR ENDED DUE TO THE INOPERABLE BRAKE LIGHT INDICATORS. *TR

• 08/08/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAPPY HYUNDAI (9121 S CICERO AVE, OAK LAWN, IL 60453, (708) 422-9300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 08/06/2012· TRACTION CONTROL SYSTEM

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000.

• 08/05/2022· ENGINE

  Vehicle stalls and does not ramp past 2000rpm, jerks from time to time, check engine light flashes continually. Never goes off.

• 08/02/2016· POWER TRAIN

  IN MAY 2015, MY TRANSMISSION BROKE DOWN WHILE DRIVING AND I WAS UNABLE TO STOP IN THE PARKING LOT OF A WALMART. I HAD IT TOWED TO THE LOCAL HYUNDAI DEALERSHIP (KNOXVILLE, TN) WHERE I PURCHASED THE 2011 HYUNDAI TUCSON. THE AUTOMATIC TRANSAXLE COOLER HOSE HAD BURST. I PAID FOR THE REPAIRS. I RECEIVED A LETTER OF RECALL IN MARCH 2016, STATING I WOULD BE REIMBURSED FOR THE REPAIRS. I SUBMITTED THE "REQUEST FOR REIMBURSEMENT". I RECEIVED A LETTER FROM HYUNDAI ON MARCH 25TH, 2016, STATING THEY WOULD PROCESS THE REIMBURSEMENT IN 90 DAYS. THEY REQUESTED A COPY OF THE REPAIR SHEET FROM THE HYUNDAI DEALER, WHICH I SENT ALONG WITH THE COST DOCUMENTING WHERE I HAD PAID FOR THE REPAIR. ON JUNE 15, (82 DAYS), I RECEIVED A LETTER REQUESTING A "CLEAR CREDIT CARD STATEMENT SHOWING NAME OF CARD HOLDER ON STATEMENT". THE CREDIT CARD STATEMENT WAS SENT THE SAME DAY SHOWING THE NAME. HAVING HEARD NO WORD, I FOLLOWED UP ON JUNE 27TH (94 DAYS). I RECEIVED A RESPONSE REQUESTING THE SAME INFORMATION TO WHICH I STATED I HAD ALREADY SENT IT AND SENT ANOTHER COPY. ON JUNE 29TH (96 DAYS), I RECEIVED A CALL REQUESTING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT, TO WHICH I RESPONDED IT WAS MY WIFE'S NAME AS WE SHARE THE CREDIT CARD ACCOUNT. I WAS TOLD I'D RECEIVE AN EMAIL WITHIN 2 WEEKS (110) DAYS WITH A DATE THE CHECK WOULD BE SENT. AFTER DAY 110 (JULY 13TH) I SENT AN EMAIL REQUESTING AN UPDATE. ON JULY 15TH (DAY 112), I RECEIVED A CALL FROM GABRIEL ASKING MY RELATIONSHIP WITH THE NAME ON THE CREDIT CARD STATEMENT. I TOLD HIM IT WAS THE SAME AS THE LAST TIME, SHE IS MY WIFE. GABRIEL SAID I WOULD RECEIVE AN EMAIL WITHIN A WEEK (JULY 22ND). IT IS NOW AUGUST 2ND (DAY 130). I WAS SUPPOSED TO RECEIVE THE REIMBURSEMENT NO LATER THAN 40 DAYS AGO. MY HYUNDAI RECALL CASE # 2714-516150749-2658

• 07/26/2018· POWER TRAIN

  TL* THE CONTACT OWNS A 2011 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION HAD A LEAK. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V057000 (POWER TRAIN). THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

• 07/24/2023· ENGINE AND ENGINE COOLING

  The contact called on behalf of his mother who owns a 2011 Hyundai Tucson. The contact stated that his mother received notification of the NHTSA Campaign Number: 19V063000 (Engine and Engine cooling). The vehicle was taken to the dealer where the oil pressure switch was replaced; however, the contact stated that upon having the vehicle inspected, the vehicle failed the inspection. The contact was informed by the technician that the oil pan was leaking and needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. The contact stated that the case was denied and informed that the vehicle was not covered under warranty due to the age of the vehicle. The failure mileage was approximately 79,300.

• 07/23/2018· POWER TRAIN

  THE ENGINE ON MY 2011 HYUNDAI TUCSON LIMITED SEIZED UP WITHOUT WARNING ON FEBRUARY 6TH, 2018 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH ON HWY 44 IN ST. LOUIS. THE ENGINE ONLY HAD 78,000 MILES ON IT AND HAD RECEIVED REGULAR OIL CHANGES. SINCE IT SEIZED UP COMPLETELY I HAD TO GET A NEW ENGINE FOR IT. I HAD ONLY OWNED THE VEHICLE FOR ABOUT 10 MONTHS; IT WAS PURCHASED FROM SUNTRUP FORD IN ST LOUIS IN 2017.

• 07/21/2025· FUEL SYSTEM, DIESEL

  I purchased a brand new fuel pump on 2-28-24 after car died on freeway. Mission Hills Hyundai diagnosed as pump not turning on, so recommended replacing fuel pump assembly. On [XXX] car wouldn’t start, so took vehicle in and the next day it was determined as faulty starter. Car was picked up 7-3-25 after buying a new starter, but car would not start again the next day. The car was actually misdiagnosed and the ruling was tank fuel pump had an intermittent short circuit. I’ve driven on the fuel pump I purchased on 2-28-24 for about a year in a half. It only lasted 40,000 miles. Fuel pumps last 100,000 to 200,000 miles. I’ve driven other vehicles going over 100,000 miles on the same fuel pump. How did this fuel pump go out so quick? Was it installed right? Was it bad wiring? Was it a defective part? Thankfully the fuel pump went out when I wasn’t driving. This is a major safety issue and Lithia, who is the parent company of Mission Hills Hyundai, should be looked into. Also the misdiagnosis from the technician should be in question to. Integrity is also an issue here, so how can I feel safe if I want to to continue getting my car serviced here. Yes they gave me a new fuel pump with no charge, but still had to pay for a starter I didn’t need. Basically I spent $3000 for a part that went out on my vehicle in over a year. Just like how Ford has a recent recall of fuel pumps, Hyundai should be checked into this issue also. I will attach invoices including a service for my fuel system cleaning. I thought all this work I got done would prevent a major failure on a vital vehicle component. Thank you, Hope to hear from you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• 07/21/2012· POWER TRAIN

  THE TRANSMISSION/GEARS GETS STUCK WHEN I WANT TO PUT IT IN REVERSE. THIS HAPPENED 5 TIMES IN THE LAST 3 MONTHS. I BROUGHT THE CAR AND COMPLAINED TO THE DEALER AND THEY SAID IT COULD BE A BRAKE LIGHT ISSUE AND COULD NOT FIX IT UNLESS THEY SEE THE PROBLEM WHEN IT HAPPENS. THIS PROBLEM OCCURS RANDOMLY. IT HAPPENED AGAIN LAST WEEK SO I SCHEDULED TO BRING IT IN TO THE DEALER THIS WEEK. *TR

• 07/17/2024· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.