2011 Hyundai Sonata Hybrid

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2013· SERVICE BRAKES

  WHILE COMING TO A STOP AT A TRAFFIC LIGHT, MY BRAKES MALFUNCTIONED. THE BRAKE WARNING LIGHT CAME ON AND THE PEDDLE BECAME SLACK. THE PEDDLE FELL TO THE FLOOR. I WAS ABLE TO STOP THE CAR BEFORE ENTERING THE INTERSECTION. AFTER A MOMENT THE BRAKE WARNING STOPPED AND THE BRAKES WORKED AGAIN. THIS HAPPENED AGAIN AS I WAS PARKING MY CAR IN THE DRIVEWAY. I HAVE VIDEO OF BOTH INCIDENTS. DEALER HAS BEEN NOTIFIED, BUT IS NOT ABLE TO SCHEDULE A REPAIR FOR 5 DAYS. IT WILL HAVE TO REMAIN PARKED AS I AM CONCERNED ABOUT SAFETY. *TR

• 12/20/2018· ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM

  WE HAVE HAD MULTIPLE ISSUES WITH THE CAR ACCELERATING. THE VEHICLE WILL NOT RESPOND IMMEDIATELY WHEN PRESSING THE GAS PEDAL. WE HAVE HAD THE CAR WORKED ON BY HYUNDAI 12-15 DIFFERENT TIMES AND IT CONTINUES TO HAVE THE SAME ISSUE TIME AND TIME AGAIN. WE DO NOT FEEL SAFE IN THE VEHICLE. THE LAST TIME THAT WE HAD THE ISSUE WAS IN OCTOBER OF THIS YEAR AND WE HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE SINCE THAT TIME. HYUNDAI WILL NOT HELP US GET OUT OF THE VEHICLE EVEN THOUGH IT HAS HAD THE SAFETY CONCERNS. RECENTLY WE FOUND OUT THAT THE VEHICLE ALSO HAD A RECALL ON THE AIR BAG AND THEY DID NOT HAVE A FIX FOR THE ISSUE. WE HAVE COME CLOSE TO WRECKING THE VEHICLE MULTIPLE TIMES. THANKFULLY THAT HAS NOT HAPPENED OR WE MAY HAVE NOT EVEN HAD AN AIRBAG TO PROTECT US. THERE HAS BEEN CLOSE TO $25000 WORTH OF WORK DONE TO THE VEHICLE AND THEY HAVE NEVER BEEN ABLE TO FIX THE ISSUE PROPERLY. WE DO NOT TRUST THE VEHICLE AND WILL NOT PUT OUR FAMILY AT RISK ANY LONGER. WE NEED HELP TO GET OUT OF THE VEHICLE FINANCIALLY AS WE HAVE A VEHICLE THAT IS NOT SAFE TO DRIVE. IT IS NOT SAFE FOR US OR ANYONE ELSE ON THE ROAD.

• 12/20/2017· ENGINE

  CHECK CHARGING SYSTEM WARNING COMES ON. HAVE BROUGHT TO DEALERSHIP TWICE BUT THEY DO NOT KNOW WHAT IS WRONG.

• 12/19/2018· ELECTRICAL SYSTEM,ENGINE

  CHARGING SYSTEM MALFUNCTIONED, COMPLETE ENGINE AND BATTERY FAILURE, UNABLE TO ACCELERATE I WAS DRIVING ON THE HIGHWAY WHEN THE "READY" LIGHT STARTED FLASHING ON THE DASHBOARD AND THE BATTERY LEVEL STARTED DROPPING WITHOUT THE ENGINE STARTING AND RECHARGING. I WAS THEN UNABLE TO ACCELERATE THE VEHICLE AND WAS FORCED TO PULL OVER. I TURNED THE CAR OFF AND BACK ON AND THE "READY" LIGHT FLASHED ON AND OFF THEN STAYED OFF. I HAD THE CAR TOWED TO HYUNDAI WHERE I WAS TOLD THE ENGINE 'LOCKED UP' AND NEEDED TO BE REPLACED ALONG WITH THE BATTERY BECAUSE IT COULDN'T BE RECHARGED.

• 12/11/2016· STEERING

  THE WHEEL SHAKES WHEN YOU TURN IT OR HIT ANY BUMPS KIND OF LIKE A CLICKING SOUND

• 12/07/2015· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT AN UNKNOWN SPEED OVER A BUMP IN THE ROAD, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE "COUPLING FOR THE MOTOR DRIVEN POWER STEERING SYSTEM" NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 100,000.

• 12/05/2018· ELECTRICAL SYSTEM,UNKNOWN OR OTHER

  MY 2011 SONATA HYBRID HAS SMOKE COMING OUT OF THE DASH AND FROM UNDER THE DASH AND YOU CAN SMELL WIRES BURNING. IT'S ALL FACTORY NOTHING HAS BEEN DONE TO IT. IT DOES IT WHEN YOU START IT UP AND IT DOES IT OFF AND ON WHILE DRIVING

• 12/04/2018· UNKNOWN OR OTHERFire

  DRIVING ON HWY 45, HOUSTON, TX; HEARD NOISES; PULLED OFF HWY; CAR CAUGHT FIRE.

• 11/29/2013· VISIBILITY,STRUCTURE

  WHILST DURING DOWN HIGHWAY REAR PORTION OF PANORAMIC SUNROOF EXPLODED WITH LOUD BANG. PULLED OVER AND STOPPED COULD HEAR GLASS CONTINUING TO CRACK. OBSERVATION SHOWED HOLE IN ROOF APPROXIMATELY 2X4 INCHES, WITH EDGES BOWED UPWARDS. *TR

• 11/21/2018· STEERING

  TAKING MY CAR TO THE DEALERSHIP ON DEC. 1 TO GET SEATBELT RECALLS ADDRESSED AND REQUESTED THAT THEY CHECK MY STEERING WHEEL ISSUE. THE STEERING CLANKS AND RATTLES WHEN TURNING AND WHEN GOING OVER ROUGH ROADS IT IS TERRIBLY NOISY. DRIVING OVER 60 CAUSES THE STEERING WHEEL TO RATTLE AND VIBRATE TOO. IT IS JUST A SCARY SOUND AND FEELING TO BE DRIVING AND THINKING YOUR STEERING WHEEL MIGHT FLY OFF AND YOU'LL GO HEADING INTO THE WOODS! THEY SAID THEY HAVE A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND I AM NOT ALONE. THEY DEAL WITH THIS HYUNDAI ISSUE DAILY. HOPING THIS WILL BE JUST AN EASY FIX OF THE GASKET OR WHATEVER HAS ERODED AND NOT BECOME SOMETHING GREATER. I AM GLAD I CAN SCHEDULE AN APPOINTMENT TO ADDRESS THIS CONCERN.

• 11/21/2016· STEERING,SUSPENSION,ENGINE

  METAL SHAVINGS IN ENGINE OIL PAN CAUSING ENGINE FAILURE, KNOCKING, LOSE OF POWER WHILE DRIVING, MANUFACTURING DEFECT ON SMALL BLOCK ENGINE BUT NOT ON THE SMALL BLOCK HYBRID... WE WERE TOLD BY THE DEALER BUT THE HYBRID STILL HAS THE SAME DEFECT AS THE NONE HYBRID SAME EXACT ISSUES METAL SHAVING IN OIL PAN DEFECTS FROM MANUFACTURER. THE NONE HYBRID WAS RECALLED BUT A RECALL WAS NEVER ISSUED FOR THE HYBRID STATED BY EMPLOYEES AT GLOBAL AUTO MALL IN NEW JERSEY.

• 11/15/2022· AIR BAGS,SEAT BELTS

  The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.

• 11/08/2020· ENGINEFire

  I WAS DRIVING AROUND 55 MPH DOWN THE HIGHWAY AND NOTICED A STRANGE KNOCKING SOUND SO I TURNED AROUND TO GO HOME WHEN I NOTICED SMOKE BILLOWING OUT. I PULLED OVER POPPED THE HOOD AND FLAMES WENT UP LIKE CRAZY. I CALLED 911 AND VACATED IMMEDIATELY

• 10/26/2017· SERVICE BRAKES

  TAKATA RECALL . TODAY I HAVE AN ISSUE WITH MY CAR THAT IS WHEN I STOPPED ON ALMOST TOP OF A HILL ON A RED SIGNAL SUDDENLY THE BRAKES PEDAL GO DOWN AND THERE WAS A LIGHT ON SAYING : CHECK BRAKES AND I BEGAN TO LOSS BRAKE POWER SO I PRESSED ON THE ACCELERATE PEDAL TO STOP DRIFTING BACK AND PARKED IT ASIDE AND TURNED THE ENGINE OFF THEN ON AND EVERYTHING WAS NORMAL , THAT ISSUE HAPPENED BEFORE ONE MONTH AND I CHANGED THE ROTORS AND PADS FOR THE FOUR TIRES AND EVERYTHING WAS FINE SINCE AS MY MECHANIC SAID .

• 10/24/2019· VEHICLE SPEED CONTROL,SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. ON SEVERAL OCCASIONS, WHILE DRIVING 40-50 MPH, AN AUDIBLE CHIME WAS HEARD AND THE CHECK BRAKE WARNING INDICATOR ILLUMINATED. ONCE THE CHIME STOPPED, THE ACCELERATOR AND BRAKE PEDALS WERE RENDERED INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MALCOLM CUNNINGHAM HYUNDAI (4355 STONE MOUNTAIN HWY, LILBURN, GA 30047, (770) 972-1222) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

• 10/24/2018· ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE BATTERY BECAME DRAINED AND COULD NOT BE RECHARGED. THE VEHICLE WAS TAKEN TO SPRADLEY BARR MOTORS INC. (2200 WESTLAND RD, CHEYENNE, WY 82001, 307-638-3335) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER CONTAINED METAL FRAGMENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WAITING FOR THE WARRANTY COMPANY TO DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

• 10/17/2017· ENGINE

  HAD TO REPLACE ENGINE DUE TO SERIOUS ENGINE MALFUNCTION.

• 10/17/2016· STEERING

  THE STEERING WHEEL HAS SOME VERY NOTICEABLE PLAY WHEN TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT. THE STEERING WHEEL MAKES A CLICKING CLUNKING SOUND WHEN TURNED BOTH WAYS. ALSO WHENEVER THE CAR GOES OVER ANY KIND OF POTHOLE OR ANY BUMPS IN THE ROAD IT MAKES A VERY LOUD RATTLING SOUND COMING FROM THE STEERING WHEEL COLUMN. THE RATTLING HAS PROGRESSIVELY GOTTEN WORSE. TAKING THE CAR IN TODAY BUT I SEE THAT THIS IS OBVIOUSLY A VERY COMMON PROBLEM WITH THIS MAKE AND MODEL. LOVE MY SONATA BUT DISAPPOINTED I HOW A SECOND OWNER IS TREATED WITH ISSUES THAT HAVE NOTHING TO DO WITH BEING A SECOND OWNER. IF YOU BELIEVE YOUR CARS ARE BUILT TO LAST 100K MILES STAND BY IT AND KEEP THE MILEAGE PLAN FOR EVERYONE. CHANGING THE MILES AND YEARS JUST BECAUSE SOMEONE NEW BOUGHT THE CAR IS UNFAIR. I HAD TO REPLACE A HYBRID BATTERY CABLE FOR THIS CAR ALREADY, PART COST $10 AND THE LABOR COST $300. NOW FROM WHAT I AM READING THE PART FOR THIS FIX IS POTENTIALLY $1 AND I AM GOING TO PAY 300%+ IN LABOR.

• 10/14/2013· SERVICE BRAKESCrash

  AS I WAS GENTLY APPLYING MY BRAKES IN HEAVY FREEWAY TRAFFIC, GOING ABOUT 50MPH, THE BRAKE PEDAL BECAME SOFT AND DROPPED TO THE FLOOR. THE BRAKE FAILURE WARNING LIGHT ALSO STARTED TO FLASH AND CHIME. I SWERVED OFF TO THE SIDE OF THE ROAD TO AVOID HITTING THE CAR IN FRONT OF ME AND PLOWED THROUGH SOME PLANTS ON THE SHOULDER PRIOR TO COMING TO A STOP WITH MY PARKING BRAKE. *TR

• 10/02/2017· UNKNOWN OR OTHER

  FEBRUARY 2017 AT AROUND 85,000 MILES WHILE DRIVING THE CAR ON A RESIDENTIAL STREET APPROACHING A RED LIGHT STOPPED MOVING. THE OIL, BATTERY AND ENGINE LIGHTS WENT ON, I TURNED CAR OFF AND TURNED BACK ON AND IT MOVED I DROVE RIGHT TO THE DEALERSHIP. AFTER TESTING THEY COULD FIND NOTHING WRONG. THE SAME THING HAPPENED AGAIN SEPTEMBER 28 AS I APPROCAHED A TRAFFIC LIGHT AND HAD MY FOOT ON THE BREAK, THE LIGHT CHANGED AND I PUT MY FOOT ON THE GAS AND THE CAR WOULDN'T MOVE. THIS TIME THE CAR (100,500 MILES ) IT FINALLY WOULD SPUTTER FORWARD ENOUGH TO BE PUSHED TO THE SIDE OF THE ROAD.. AND THE ENGINE LIGHT STAYED ON. THE CAR EVEN IN PARK WAS JERKING BACK AND FORTH.THIS IS IN ADDITION TO THE LAST FEW WEEKS THE CAR HAD MORNING HESITATION AFTER SITTING OVERNIGHT BUT THEN WAS FINE. THE CAR WAS IN FOR SERVICE ABOUT 3000 MILES AGO. THIS IS A SAFETY HAZARD .ANYONE DRIVING.

• 09/25/2013· POWER TRAIN

  I WAS COMING OFF OF AN ON RAMP TO GET ONTO THE HIGHWAY AND DUE TO TRAFFIC I HAD TO LET OFF THE GAS. THE VEHICLE SUDDENLY ACCELERATED BY ITSELF, CAUSING ME TO NEARLY LOSE CONTROL OF THE VEHICLE. ANOTHER INCIDENT TOOK PLACE AT A SCHOOL CROSSWALK AREA. I LIGHTLY PRESSED THE BRAKES AND THE VEHICLE ACCELERATED BY ITSELF CAUSING MY HEAD TO WHIP BACK AND ME TO PRESS HARDER ON THE BRAKE. NEARLY HITTING KIDS AS THEY CROSSED IN FRONT OF MY VEHICLE. *JS

• 09/21/2016· ELECTRICAL SYSTEM

  "CHECK CHARGING SYSTEM" ALERT. CAR NOT MOVING AT ALL.

• 09/10/2017· POWER TRAIN

  ORIGINAL OWNER OF VEHICLE SINCE 2012. IN LAST TWO YEARS, TRANSMISSION REPLACED TWICE. NO CLEAR ANSWERS FROM MANUFACTURER AS 100K MILE WARRANTY NEARS END. THIS TIME DEALERSHIP HELD VEHICLE 2 WEEKS BEFORE COMMENCING REPAIR. SPEAKING TO OTHER OWNERS, SAME PROBLEM WITHIN 3 YEARS OF OWNERSHIP. WHEN IN MOTION TRANSMISSION WILL FAIL AND CAR WILL NOT SHIFT INTO GEAR CAUSING BREAKDOWN IN ROADWAY. THE FIRST TIME, GOT STRANDED ON HIGHWAY, ABLE TO GLIDE TO THE SHOULDER. SECOND TIME, NOTICED SYSTEM SLIPPING DURING SHIFTS AND TOOK DIRECTLY BACK TO DEALERSHIP. *TR

• 09/10/2014· SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

  TOOK CAR IN FOR REPAIR OF MALFUNCTIONING STOP LAMP SWITCH ALL THE SAME ISSUES AS IN NHTSA CAMPAIGN 13V113000 EVEN THOUGH MY MODEL YEAR WAS COVERED IN RECALL THEY SAID MY VIN WAS NOT COVERED I WAS CHARGED A FEE TO DIAG THE VEHICLE AND FOR PARTS AND LABOR. *TR

• 09/09/2015· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  WE WERE DRIVING ON I81N IN VIRGINIA WHEN IT SOUNDED LIKE WE WERE DRIVING OVER GRAVEL.I THOUGHT IT COULD HAVE BEEN A TIRE. FOUND TIRES WERE OK. WAITED TO PULL OUT SAFELY. SECONDS AFTER WE ENTERED I81N, WE BEGAN TO LOSE POWER, A/C AND A WARNING LIGHT INDICATING TO CHECK HYBRID SYSTEM CAME ON IN MESSAGE BOARD. WE PULLED OFF AT EXIT 277N AND HAD ENOUGH POWER TO FIND A SAFE PLACE TO PULL OVER.I DISCOVERED THAT THE SERPENTINE BELT WAS SHREDDED. WE WERE TOWED TO A HYUNDAI DEALER WHERE THE CAR SAT OVERNIGHT ON 9/6/15 UNTIL SERVICE OPENED ON 9/8/15. THE SERPENTINE BELT WAS REPLACED AS WELL AS THE WATER PUMP BELT WHICH WAS ALSO DAMAGED. THE MECHANIC INFORMED ME THE NEW BELT WAS NOT RUNNING TRUE ON THE TENSIONER AND A RIDGE HAD FORMED ON THE OUTSIDE SURFACE OF THE TENSIONER. MY OPINION IS THAT THE PART WAS DEFECTIVE BECAUSE THE BELT WAS NOT RUNNING TRUE.

• 08/31/2021· ENGINE

  The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving there was an abnormal knocking noise detected. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was like NHTSA Campaign number 20V746000 (Engine). The failure mileage was approximately 180,000.

• 08/30/2023· SERVICE BRAKES

  The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon retrieving the vehicle from the local dealer after a recall repair, the brakes were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a diagnostic test was completed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.

• 08/25/2016· STEERING

  3 MONTHS OUT OF WARRANTY AND WITH ABOUT 25,000 MILES ON THE ODOMETER, MY CAR DEVELOPED A PRONOUNCED CLUNKING NOISE COMING FROM THE STEERING COLUMN. THIS WOULD OCCUR WHENEVER I WENT OVER EVEN THE SMALLEST BUMP IN THE ROAD. IT ALSO OCCURRED WITH THE ENGINE OFF IF I TURNED THE WHEEL IN EITHER DIRECTION AND I COULD FEEL SLOP IN THE STEERING. IT DEVELOPED SUDDENLY AND WORSENED RAPIDLY, SO I TOOK IT TO THE DEALER. MY SERVICE ADVISOR SAID HE WAS AWARE OF A STEERING COUPLER ISSUE IN THE 2011 MODEL AND RECOMMENDED I HAVE IT REPAIRED AT $390. I REQUESTED HE INTERVENE WITH HYUNDAI AND ASK THEM TO COVER IT SINCE IT IS A SAFETY DEFECT AND ARGUED THAT IT SHOULD HAVE BEEN RECALLED. HE DID SO AND THE REQUEST WAS DENIED BY HYUNDAI. THE DEALERSHIP TOOK CARE OF IT AS A GOODWILL GESTURE.

• 08/23/2024· STEERING

  The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon starting or reversing, the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 82,000.

• 08/19/2026· ENGINE

  The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The contact turned off the vehicle, and while inspecting the vehicle, the contact became aware that there was a puddle of oil on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a nearby Ford dealer, where it was diagnosed with camshaft and engine failure. The contact was informed that the camshaft and the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 22-EM-006H-2. The contact was advised to tow the vehicle to a Hyundai dealer for assistance. The vehicle was towed to an alternate dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under warranty. The contact was informed that the repair was denied because of the previous owner's negligence with maintenance of the vehicle. The failure mileage was approximately 120,744.

• 08/19/2015· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.

• 08/01/2013· POWER TRAIN

  THIS BEGAN AS A INTERMITTENT HESITANT CLUNK, BOTH DURING ACCELERATION/DECELERATION IN TRANSITIONING BETWEEN ELECTRIC MOTOR / GAS ENGINE. IT HAS PROGRESSED INTO AN UNEXPECTED PHYSICAL JUMP WHILE GOING FORWARD AND REVERSE. THE LATEST DEVELOPMENT WAS LURCHING FORWARD AT A CROSSWALK WITHOUT CONSCIOUSLY STEPPING FIRMLY ON THE BRAKE. EMAILS HAVE BEEN SENT TO HYUNDAI WITHOUT A RESPONSE ADDRESSING THE PROBLEM. THE CAR HAS BEEN INTO THE DEALERSHIP TWICE, WHERE COMPONENTS UNRELATED TO THE SYMPTOMS WERE REPLACED AND A MANAGER SAYING "THAT'S WHAT THEY DO, AND HYUNDAI CONSIDERS IT NORMAL". NORMAL !?!? THE PROBLEM IS WIDELY KNOWN, BECAUSE IT HAS BEEN PUBLISHED IN THE MEDIA, AND NO DEALERSHIP WILL OFFER ANYTHING BUT A LOWBALL OFFER ON A TRADE IN, JUST TO TURN IT AROUND AND DUMP IT TO AUCTION FOR PARTS. *TR

• 07/30/2017· POWER TRAIN

  I AM EXPERIENCING A SECOND ISSUE WITH THE TRANSMISSION IN MY 2011 HYBRID SONATA. THE TRANSMISSION DIED ONCE AT AROUND 80,000 MILES AND WAS REBUILT BY HYUNDAI APPROXIMATELY 2 YEARS AGO. AT THE TIME IT ORIGINALLY FAILED, MY TRANSMISSION EXPERIENCED THE SAME SYMPTOMS THAT MANY OTHER OWNERS COMPLAINED ABOUT BEFORE IT FINALLY EXPERIENCED A TOTAL FAILURE AND WAS DEAD ON THE ROAD. RECENTLY (NOW AT 120K MILES) MY CAR HAS STARTED SHOWING THE SAME SYMPTOMS THAT PRECEDED THE ORIGINAL FAILURE. THIS TIME, HOWEVER, MY VEHICLE IS OUT OF WARRANTY SO I WILLL HAVE TO DECIDE WHETHER TO INVEST IN ANOTHER REPLACEMENT THAT WILL ALSO EVENTUALLY FAIL OR TO JUST SCRAP THE CAR AND CUT MY LOSSES. BEFORE TOTAL FAILURE THE REPORTED SYMPTOMS DO NOT GENERATE ANY CODES THAT THE DEALER CAN USE TO DIAGNOSE THE PROBLEM. THIS WAS MY AND APPARENTLY MANY OTHER OWNERS' HAVE EXPERIENCED THE SAME, BEFORE TOTAL FAILURE. I HAD MY CAR IN THE DEALER FOR SEVERAL VISITS DURING WHICH THEY SIMPLY KEPT BLAMING OUTDATED PROGRAMMING THAT THEY THEN UPDATED, BUT COULD NEVER RECREATE ANY OF THE SYMPTOMS I HAD COMPLAINED AND EVEN RECORDED ON VIDEO AND SHOWED THEM. THEY SAID HYUNDAI COULD NOT APPROVE ANY SERVICE TO THE TRANSMISSION UNLESS THEY HAD "CODES" INDICATING A PROBLEM WAS PRESENT. THESE FAILURES, ESPECIALLY IN THE HYBRID MODELS FOR AT LEAST THE 2011 AND 2012 MODEL YEARS SEEM MORE THAN RANDOM. I BELIEVE THERE IS A MANUFACTURER DEFECT IN THESE HYBRID TRANSMISSIONS AND THAT HYUNDAI PROBABLY IS WELL AWARE THAT THERE IS A SYSTEMIC PROBLEM. I'M SURE THEY HAVE DATA THAT SHOWS THIS IS A REAL PROBLEM, AND NOT SOMETHING RELATED TO DRIVING PATTERNS, CONDITIONS, MAINTENANCE, GEOGRAPHY, CLIMATE, ETC. PLEASE ASK HYUNDAI FOR THEIR COOPERATION BY RELEASING DATA RELATED TO TRANSMISSION FAILURES ON THESE MODEL AND YEARS AND ASK THEM TO LOOK INTO AN ENGINEERING ISSUE AND POSSIBLY ISSUE A RECALL AND/OR ADDITIONAL WARRANTY COVERAGE.

• 07/25/2014· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, HE ATTEMPTED TO BRAKE AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AND COULD BE RESTARTED. THE FAILURE RECURRED ON FIFTY OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, THE ELECTRIC MOTOR, AND THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

• 07/20/2017· STEERING

  STEERING COLUMN MAKING A KNOCKING NOISE. INTERNET RESEARCH DESCRIBES THIS AS A VERY COMMON PROBLEM. THE STEERING COUPLING DEVICE IS CHEAP RUBBER WHICH WEARS EASILY & WILL EVENTUALLY CAUSE STEERING DIFFICULTIES. THIS PROBLEM IS ALWAYS PRESENT WHEN DRIVING. THE CAR ONLY HAS 46,000 MILES & I NOTICED IT ABOUT A COUPLE OF MONTHS AGO. HYUNDAI NEEDS TO ISSUE A RECALL TO FIX THIS PROBLEM.

• 07/16/2019· AIR BAGSCrash

  I HAD A TERRIBLE ACCIDENT ON HIGHWAY. ANOTHER CAR HIT ME ON MY RIGHT SIDE. I WAS DRIVING WITH 60 MILE/ HOURS. I DEVIATE FROM THE ROAD AND THAT CAR HIT FEW MORE TIMES. MY CAR WAS DISTROYED. OK THIS ACCIDENT THE AIR BAGS DIDN'T DEPLOY. THE SEAT BELT PROTECTED. EVEN THAT I DIDN'T BROKE ANY BONE I HURT REALLY BED MY LEFT SHOULDER, LEFT HIP AND ALSO I HIT MY HEAD DURING THIS ACCIDENT.

• 07/16/2018· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME TIGHT AND THERE WAS AN ABNORMAL VIBRATION. THE CONTACT HAD TO DECELERATE AS THE ABNORMAL STEERING WHEEL VIBRATION WAS AFFECTING THE SUSPENSION. THE DEALER AND AN INDEPENDENT MECHANIC HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

• 07/15/2018· STEERING

  ON SATURDAY, JULY 14TH, WHILE ON THE FLORIDA TURNPIKE NORTHBOUND, AND DRIVING AT APPROX. 70 MPH, THE STEERING WHEEL STARTED SHAKING, AND I COULD HEAR SOME NOISE FROM THE STEERING COLUMN. I IMMEDIATELY REDUCED MY SPEED DOWN TO 50, AND THE STEERING WHEEL WAS STILL SHAKING, AND THE NOISE FROM THE STEERING COLUMN WAS STILL THERE. I AM A DISABLED VETERAN, AND THIS IS MY ONLY MEANS OF TRANSPORTATION TO MY APPOINTMENTS AT THE VA HOSPITAL IN WEST PALM BEACH, FLORIDA WHICH IS APPROX. A 1/2 HOUR DRIVE FROM MY HOUSE.

• 07/14/2018· ENGINE

  WHILE I WAS DRIVING, THE ENGINE STOP WITHOUT ANY WARNING. I TRY TO START THE ENGINE AGAIN BUT DOES NOT STARTED. I TAKE THE VEHICLE TO THE DEALER BUT THEY SAID THE ENGINE GET LOCK AND I NEED TO REPLACE IT.

• 07/11/2016· STEERING,ELECTRICAL SYSTEM

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE EPS (ELECTRIC POWER STEERING) WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO POWER OFF AND THE 'SHIFT GEAR INTO PARK' WARNING MESSAGE ILLUMINATED WHEN THE VEHICLE WAS ALREADY IN THE PARK POSITION. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS POWERED OFF, IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

• 06/30/2019· SERVICE BRAKES

  YEAR: 2011 VIN: [XXX] FEW DAYS AGO CHANGE NEW PART AND INSTALLATION 6/28/2019 CHANGING THE BRAKE ABS ASSY IN MILLENNIUM HYUNDAI SERVICE CENTER BUT STILL HAVE PROBLEMS CHECK BRAKE WARNING AGAIN MY HYUNDAI SONATA HYBRID. WHEN DRIVING THE CHECK BRAKE SIGNAL COMES ON AND SHUTS DOWN THE CAR AND RENDER IT DRIVE LESS UNTIL I SHUT OFF THE ENGINE AND RESTART IT .WE STILL HAVE THE SAME PROBLEM CHECK BRAKE SIGNAL COME ON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

• 06/28/2018· WHEELS

  MY TIRE LIGHT KEEPS GOING ON WHEN I HAVE THE RIGHT AMOUNT OF AIR IN IT. I GOT THE SENSORS CHECKED WHICH THE REPAIR MAN SAID THEY WHERE FINE AND HE RESET THE SYSTEM TWICE. THE TIRE WARNING LIGHT WENT ON TWICE WHEN I WAS DRIVING IT I DON'T FEEL SAFE IN THIS CAR AT ALL.

• 06/26/2017· UNKNOWN OR OTHER

  WHILE DRIVING ON A BUSY ROAD AT 40MPH MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT MOVE. AS I TRIED PRESSING ON GAS TO ACCELERATE THE CAR SLOWLY WENT UP TO 5 ON THE SPEEDOMETER AND STOPPED MOVING AGAIN. I LUCKILY DID NOT GET HIT FROM BEHIND OR CROSS MAIN ROAD TO GET INTO A SIDE STREET FOR ME TO SAFELY GET OUT OF VEHICLE AND CALL FOR A TOW. SINCE PURCHASING THIS CAR USED 3 MONTHS AGO THIS HYBRID WOULD ALWAYS JERK WHEN DRIVING AS IF IT IS SLIPPING GEARS, BUT HAD REALIZED IT IS THE BLUE DRIVE MODE KICKING IN WHEN DRIVING. THE REPAIR SHOP STATES THERE IS A DEFECT IN THE TRANSMISSION, UNFORTUNATLELY I AM NOT THE ORIGINAL OWNER WHICH WOULD BE COVERED UNDER 100,000. MY CAR HAS 95,000 BUT I AM SECOND OWNER WHICH HYUNDAI STATES IT ONLY COVERS UP TO 60,000. PLEASE INVESTIGATE THIS SAFETY ISSUE AND DEMAND A RECALL. I UNFORTUNATLEY HAVE TO GET THE CAR FIXED SINCE I AM MAKING PAYMENTS ON THE LOAN BUT AM GOING TO FRIGHTENED ON DRIVING THIS CAR IN ANTICIPATION OF THIS HAPPENING AGAIN. I CALLED YOUR HOTLINE AND THERE HAVE BEEN OTHER CASES LIKE THIS AS WELL AS PEOPLE REPORTING THIS ONLINE. I AM DOCUMENTING EVERYTHING IF I NEED TO CLAIM A LEMON AND WOULD LIKE YOUR HELP AND RESPONSE TO WHAT AND WHY HYUNDAI IS NOT RECALLING THIS CAR.

• 06/22/2018· AIR BAGS

  I WAS DRIVING 35MPH AND I GOT INTO THE POTHOLE THEN MY SIDE AIRBAG DEPLOYED IT WAS SO SCARY AND ALMOST GOT INTO ACCIDENT. THERE WAS NO DAMAGE ON MY CAR ON THAT INCIDENT.

• 06/20/2019· SUSPENSION,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

  CHECK BRAKE WARNING DISPLAY 2011 HYUNDAI SONATA HYBRID. WHEN DRIVING THE CHECK BRAKE SIGNAL COMES ON AND SHUTS DOWN THE CAR AND RENDER IT DRIVELESS UNTIL I SHUT OFF THE ENGINE AND RESTART IT .WE CHANG NEW OWN 12 V BATTERY OEM PARTS . STILL HAVE THE PROBLEM CHECK BRAKE SIGNAL COME ON .

• 06/20/2018· STEERING

  MILLS 70010 MY CAR 2011 SONATA HYBRID STEERING COLUMN MAKING A KNOCKING NOISE. DEALER SAID THIS IS A VERY COMMON PROBLEM. THIS PROBLEM COVERAGE WERRENTY ANY COST CHARGE ME ## VIN PASSED ## 2011 ##

• 06/14/2019· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DECELERATE AND FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT PARKED THE VEHICLE ONTO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED COOLANT LEAKING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED ORR AUTO MALL RUSSELLVILLE (LOCATED AT 3115 E MAIN ST, RUSSELLVILLE, AR 72802, (877) 742-3331) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

• 06/14/2018· ENGINE

  THE FIRST INCIDENT THAT WORRIED ME WITH MY VEHICLE WAS WHEN I WAS EXITING OUT OF A PARKING LOT. I REVERSED OUT SUCCESSFULLY, BUT WHEN PUTTING THE VEHICLE IN DRIVE THE INSTRUMENT CLUSTER SHOWING WHETHER I WAS IN DRIVE, PARK ETC. WENT OUT COMPLETELY. I HAD TO PUT THE CAR IN A PARK POSITION (INSTRUMENT CLUSTER WAS STILL BLANK) AND RESTART THE CAR. I WENT TO MY LOCAL HYUNDAI DEALER TO HAVE IT CHECKED OUT AND WAS TOLD IT WAS A FAULTY TRANSMISSION CABLE. I PAID TO HAVE IT FIXED. SINCE THAT INCIDENT, I DECIDED THAT I WOULD MAKE SURE TO DRIVE AT LOW SPEEDS AT ALL TIMES. A FEW DAYS AGO, I WAS DRIVING ON THE PALMETTO EXPRESSWAY AT 60 MPH ON THE RIGHT LANE. WHILE DRIVING WITH MY FOOT ON THE GAS, I NOTICED MY VEHICLE STARTED SLOWING DOWN. THE MPH GAUGE STEADILY WENT FROM 60 TO 40. ACCELERATING WAS NO LONGER WORKING EVEN WHEN I PUT MORE PRESSURE WITH MY FOOT ON THE GAS PEDAL. THANK GOODNESS I WAS IN THAT RIGHT LANE AND WAS CLOSEST TO THE SHOULDER SO I COULD PULL OVER SAFELY. AGAIN, I VISITED MY LOCAL HYUNDAI DEALERSHIP AND THEY FOUND OUT IT WAS A FAULTY ENGINE CONTROL MODULE.

• 06/12/2019· ENGINEFire

  I WAS DRIVING O WORK AND SAT AT A TRAFFIC LIGHT WHEN SMOKE STARTED TO COME THROUGH VENTS AND OUT THE SIDE OF PASSENGER HOOD. I GOT OUT AND IT STARTED TO SMOKE EVEN MORE AND THEN WITH A FEW SECONDS IT BURST INTO FLAMES UNDER THE HOOD

• 06/10/2016· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY OR PER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/27/16*LJ THE CONSUMER STATED METAL SHVINGS WERE FOUND IN THE ENGINE. UPDATED 08/01/16.*JB