2011 Hyundai Sonata

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL VEERED TO THE RIGHT WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

• 12/30/2021· ENGINEFire

  The contact owned a 2011 Hyundai Sonata. The contact initially stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine. The contact had taken the vehicle to the dealer where a knock sensor test was performed and the contact had the engine replaced under warranty. A few months later while driving at night at 35 MPH, smoke(color unknown) began to emit from the vehicle without warning as he noticed his feet getting warm. The contact then saw flames emit from the vehicle and immediately pulled over. The fire department was called to the scene and extinguished the fire(fire report unknown). Police also arrived at the scene and a police report was filed. No injuries were reported at the scene. The vehicle was totaled and towed to an independent body shop. The manufacturer was notified of the failure and offered the option of a settlement; a settlement had yet to be made. The failure mileage was approximately 175,000. The failure mileage on the new engine was approximately 10,000.

• 12/30/2019· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  I PARKED MY CAR AFTER COMING FROM WORK, WENT BACK OUT TO CHANGE MY BRAKE LIGHT THAT WAS OUT, AFTER I COULDN'T CHANGE MY BULB BECAUSE ITS TOASTED TO THE HARNESS, I TRIED STARTING UP MY CAR WHICH IT DID, BUT MY SHIFT LOCK WAS LOCKED ON ON PARK AND MY TRACTION CONTROL CAME ON AND I HAVE NO BRAKE LIGHTS.

• 12/30/2019· ELECTRICAL SYSTEM

  MY RADIO HASN'T WORKED ALL YEAR. WHEN I TOOK IT TO THE MECHANIC HE INFORMED ME THERE IS A RECALL ON IT AND THE COMPANY SHOULD FIX IT. OTHERWISE IT WOULD BE APPX $1000 JUST FOR THE RADIO. NEITHER OF MY BRAKE LIGHTS ARE WORKING. INITIALLY, IT WAS JUST THE PASSENGER SIDE. I HAVE REPLACED IT 4X THIS YR. A MECHANIC TOLD ME HE BELIEVES IT IS AN ELECTRICAL PROBLEM. MY BROTHER INFORMED ME THIS WEEKEND THAT I HAVE ABSOLUTELY ZERO LIGHTS IN THE BACK. THIS IS DANGEROUS. *I ASKED THE DEALERSHIP TWICE TO CHECK MY RADIO WHEN I HAD MY CAR THERE FOR OTHER WORK (OIL CHANGE, ETC). THE FIRST TIME THEY SAID THEY FORGOT. THE SECOND TIME THEY TOLD ME THEY DIDN'T HAVE TIME. I FEEL THEY KNOW THERE IS A RECALL ON THE RADIO AND JUST AVOIDED CHECKING IT OUT.

• 12/30/2019· VISIBILITY/WIPER

  SUNGLASSES HOLDER DROPS DOWN DUE TO WEAR IN THE LATCHING MECHANISM, PARTIALLY OBSTRUCTING VISIBILITY IN REAR VIEW MIRROR. THE PROBLEM INITIALLY OCCURRED WHEN IT WAS HOT, BUT BECAME MORE FREQUENT WITH MORE WEAR. APPEARS TO BE COMMON OCCURRENCE BASED ON INTERNET QUERY.

• 12/30/2016· SERVICE BRAKESCrash

  I WAS DRIVING DOWN FM 2410 IN HARKER HEIGHTS, TEXAS GOING ABOUT 50 MILES AN HOUR THE SPEED LIMIT. CAME UPON A CURVE AND STARTED TO APPLY MY BRAKES TO SLOW DOWN. AS I WAS APPLYING MY BRAKES I HEARD A SCRAPPING SOUND AND THE BRAKE PEDAL SEEMED NOT TO BE FUNCTIONING AS REQUIRED. THE BRAKES LOCKED UP (AS EVIDENCE LOOKING AT THE SKID MARKS SOME 15 TO 20 FEET LONG) THE CAR SEEMED TO BE ACCELERATING INSTEAD OF SLOWING DOWN. AT THE SAME TIME, I WAS TRYING TO TAKE MY FOOT OF THE BREAK AND TURN MY STEERING WHEEL TO REGAIN TOTAL CONTROL OF THE CAR. THE CAR TURN SLIGHTLY TO THE RIGHT AS SHOWN BY THE SKID MARKS WENT OFF THE ROAD THRU THE DITCH ON THE SIDE OF THE ROAD THRU A FIELD FENCE WITH BARB WIRE ON TOP AND INTO A CEDAR TREE AS SHOWN IN THE ENCLOSED PICTURES. *TR

• 12/30/2016· STEERING

  BROUGHT MY 2011 HYUNDAI SONATA TO JACKSON FIRESTONE BRYANT AUTOMOTIVE IN JACKSON, NJ TO SERVICE BRAKES. THE OWNER/TECHNICIAN OF THE SERVICE CENTER SAID HE OBSERVED A CLICK IN THE STEERING WHEN HE DROVE IT INTO THE SERVICE CENTER GARAGE. HE INVESTIGATED THE ISSUE AND FOUND THE STEERING COLUMN SHAFT "COUPLER" WAS NOT FASTENED OR TIGHTENED AS NECESSARY. HE WARNED ME (THE OWNER) THAT IT WAS UNSAFE TO DRIVE THE CAR. HE PROCEEDED TO FIX THE BREAKS AND OFFERED TO REPAIR THE STEERING ISSUE BUT SUGGESTED I BRING IT A HYUNDAI DEALERSHIP. I BROUGHT THE SONATA TO FREEHOLD, NJ HYUNDAI DEALERSHIP WHERE THEY CONFIRMED THE PROBLEM WITH THE STEERING. I HAD THE STEERING FIXED AT FREEHOLD HYUNDAI AND WAS CHARGED $390.00.

• 12/30/2016· UNKNOWN OR OTHER

  ACCESSORY POWER REMAINS ON IN PARK

• 12/30/2015· STEERING

  KNOCKING IN STEERING COLUMN WHEN TURNING OR WHEN DRIVING OVER UNEVEN PAVEMENTS/ROADS. *JS

• 12/30/2015· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 60 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THERE WAS AN ABNORMAL RATTLING NOISE IN THE STEERING COLUMN. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

• 12/30/2015· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR LIGHTING, ALARM SYSTEM, FRONT PASSENGER SIDE HEADLIGHT, AND LOWER BRAKE LIGHTS FAILED. THE ALARM SYSTEM ACTIVATED RANDOMLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE VEHICLE EXPERIENCED THE BRAKE LIGHT FAILURES LISTED IN THE CONSEQUENCE SECTION OF THE NOTICE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE SPREAD TO OTHER LIGHTING AND ELECTRICAL COMPONENTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

• 12/30/2014· ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

  OIL LIGHT BLINKED ON AND OFF TWICE. CAR WAS MAKING A KNOCKING NOISE. STOPPED TO CHECK OIL; ABSOLUTELY NO OIL IN THE VEHICLE. NO SIGN OF LEAK; NO SMOKING; NO OTHER INDICATION OF PROBLEM. PUT 3 QUARTS OF OIL IN THE CAR. KNOCKING SOUND WAS WORSE. DROVE CAR HOME AND HAVEN'T DRIVEN IT SINCE. THIS IS ONE OF MANY PROBLEMS I'VE HAD WITH THIS CAR. I GET REGULAR OIL CHANGES. I HAVEN'T HAD THE CAR LOOKED AT YET DUE TO COST AND OUT OF WARRANTY. I'VE READ OTHER COMPLAINTS OF LOSS OF OIL RESULTING IN COMPLETE ENGINE FAILURE. THERE WAS ABSOLUTELY NO INDICATION THAT THE OIL WAS EVEN LOW WHICH I ATTRIBUTE TO THE FAULTY ELECTRICAL SYSTEM SINCE I'VE HAD PROBLEMS WITH THAT AS WELL. IT'S MY OPINION THAT THIS CAR IS UNSAFE TO DRIVE. I'VE READ THIS YEAR MODEL HAS OVER 900 PROBLEMS WHILE OTHER YEAR MODELS HAVE AVERAGE OF 230 SOMETHING PROBLEMS. OBVIOUSLY, THIS CAR SHOULD BE COMPLETELY RECALLED AND REPLACED BY HYUNDAI DEALER. *JS

• 12/30/2013· STEERING,ELECTRONIC STABILITY CONTROL (ESC)

  ON DECEMBER 10, 2013 I WAS GETTING INTO MY CAR AND WHEN I PUT THE KEYS INTO IGNITION AND TURNED THE CAR ON THE EPS LIGHT CAME ON, SO I THEN WENT INTO THE GLOVE COMPARTMENT TO GET THE SONATA BOOK OUT TO SEE WHAT THAT MEANS THE STEERING WHEEL STARTED SHAKING VIOLENTLY. I WAS SO SCARED THAT THE CAR WAS GOING TO BLOW, I TURNED THE CAR OFF, AND TOOK THE KEYS OUT TO SEE IF IT WOULD STOP, BUT IT DIDN'T, IT WAS STILL SHAKING. I THEN HAD TO GET THE CAR TOWED TO PORTER HYUNDAI. THEY THEN RECALIBRATED THE STEERING ANGLE SENSOR AND CLEARED THE CODE. THEN ON SUNDAY DECEMBER 29, 2013 MY SON WAS DRIVING THE CAR AND WHILE HE WAS DRIVING THE EPS LIGHT CAME ON AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY AGAIN WHILE HE WAS DRIVING, IT WAS VERY HARD FOR HIM TO GET CONTROL OF THE VEHICLE. HE TRIED TURNING THE CAR OFF BUT THE WHEEL WAS STILL SHAKING. SO AFTER I HAD TO TAKE IT BACK DOWN TO PORTER HYUNDAI TODAY, THEY HAVE YET TO GET BACK WITH ME ABOUT THE MATTER. *TR

• 12/30/2011· SEAT BELTS

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT UNLATCHED FROM THE FLOOR CONNECTOR WHILE ATTEMPTING TO UTILIZE THE SEAT BELT. THE CONTACT WAS ABLE TO RE-ATTACH THE SEAT BELT BACK INTO THE CONNECTOR. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR CALL THE MANUFACTURER IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 11,000. UPDATED 01/10/12*LJ UPDATED 03/14/12 *BF UPDATED 03/19/12

• 12/30/2010· STEERING

  2011 HYUNDAI SONATA SE 2.0T THE VEHICLE HAS A CONSISTENT PULL TO THE LEFT THAT IS ALWAYS PRESENT; IT IS MORE NOTICEABLE AT SPEEDS ABOVE 45MPH. THE PULL TO THE LEFT IS SIGNIFICANT ENOUGH TO CAUSE THE VEHICLE TO CHANGE LANES QUICKLY AND DANGEROUSLY IF THE WHEEL IS LEFT UNATTENDED FOR A FEW SECONDS. CONSTANT DRIVER INPUT TO TURN THE WHEEL RIGHT IS ALWAYS NEEDED TO COUNTERACT THIS TENDENCY TO PULL LEFT. TURNING THE STEERING WHEEL TO THE LEFT REQUIRES SIGNIFICANTLY LESS EFFORT THAN TURNING THE WHEEL TO THE RIGHT. THIS ISSUE OCCURS ON ALL ROADS, REGARDLESS OF THE TRAVEL LANE, CROWN, OR PAVEMENT TYPE. THE ISSUE OCCURS UNDER CONSTANT SPEED, ACCELERATION, AND DECELERATION (WITH OR WITHOUT APPLYING THE BRAKES). ADDITIONALLY, THE STEERING WHEEL DOES NOT APPEAR TO BE PERFECTLY CENTERED WHEN THE VEHICLE IS TRAVELING IN A STRAIGHT PATH, IT APPEARS SLIGHTLY TURNED TO THE LEFT AT ALL TIMES. ARM FATIGUE SETS IN AFTER LONG TRIPS OF FIGHTING THE WHEEL, ESPECIALLY IN THE LEFT LANE WHERE THE ROAD IS SLOPED FOR DRAINAGE, THE PROBLEM IS EXAGGERATED. *TR

• 12/30/2010· STEERING

  TL*THE CONTACT OWNS A 2011 HYUNDAI SONATA LIMITED. WHILE DRIVING APPROXIMATELY 45 MPH HE NOTICED THAT THE VEHICLE PULLED TO THE LEFT. HE STATED THAT THE STEERING FEELS LIGHT WHEN TURNING TO THE LEFT AND HEAVY WHEN TURNING TO THE RIGHT. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. HE STATED THE FAILURE HAS BEEN ON GOING FOR THREE WEEKS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1,200.

• 12/30/2010· SERVICE BRAKES, HYDRAULIC

  2011 SONATA 2.0T. NO BRAKING PRESSURE WHEN COLD, SLOW TO STOP UNTIL CAR WARMS UP, NOISE IS HEARD FROM WHAT SOUNDS LIKE THE ABS PUMP OR POWER BRAKE ASSIST PUMP. TOOK TO A DEALER AND WAS TOLD THE NOISE IS A STRUT TOWER BAR AND MOTORWORLD GROUP IN WILKES-BARRE REFUSES TO LOOK ANY FATHER ON THIS ISSUE UNLESS I PAY TO HAVE THE TOWER BAR REMOVED AND RECHECKED. I HAVE 1500 MILES ON THE CAR AND DEALER IS REFUSING TO CORRECTLY DIAGNOSE ISSUES UNLESS I PAY FOR IT. THIS IS A 2011 SONATA 2.0T SE. THE SOUND IS DEFINITELY NOT THE TOWER BAR AS I CAN REMAKE THE SOUND ON OTHER CARS AFTER USING BRAKES VERY HARD. THESE BRAKES ARE VERY SOFT AND THE NOISE IS EASY HEARD AND SOUNDS LIKE A PUMP AND A VIBRATION IN THE PEDAL. *TR

• 12/29/2021· LATCHES/LOCKS/LINKAGES

  The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.

• 12/29/2017· STEERING

  UNABLE TO DRIVE SAFELY DUE TO STEERING WHEEL PRODUCING CLICKING SOUND DUE TO FAULTY GEARBOX SHAFT SELECTOR.

• 12/29/2017· ENGINEFire

  ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.

• 12/29/2017· ENGINEFire

  ON 7-18-2017 MY 2011 HYUNDAI SONATA LOST POWER AS I WAS DRIVING IN THE CITY AND I WAS ABLE TO COAST TO SAFER PLACE OFF A BUSY ROAD. IMMEDIATELY FELLOW DRIVER ALERTED ME THAT THERE IS FIRE UNDER THE FRONT OF THE CAR. 911 WAS CALLED BUT THE FIRE DEVELOPED VERY QUICKLY AND THE CAR WAS NOT SAVED. SPECIAL CHEMICALS WERE USED TO PUT OUT THE FIRE. THE POLICE ORDERED THE VEHICLE TO BE TOWED. ON 7-19 I INFORMED HYUNDAI DEALERSHIP IN DES PLAINES ILLINOIS OF THE EVENT AND OFFERED THEM THE VEHICLE TO INSPECT IF NEEDED. THEY DECLINED AND TOLD ME TO OPEN THE CASE WITH HQ. I CONTACTED THEM AND CASE WAS OPEN AS THE VEHICLE WAS UNDER RECALL FOR DANGER OF ENGINE CATCHING FIRE. ASKED THEM TO TAKE POSITION OF THE VEHICLE OR AGREE TO PAY STORAGE CHARGES BUT THEY DECLINED. OVER ONE MONTH LATER HYUNDAI REQUESTED ME TO PROVIDE THE VEHICLE FOR INSPECTION. THE CAR WAS NO LONGER AVAILABLE AND CASE WAS CLOSED AS THERE WAS NO VEHICLE TO INSPECT. POLICE REPORT ALONG WITH PICTURES WERE SUBMITTED TO HYUNDAI WITH THE ORIGINAL CLAIM.

• 12/29/2016· STEERING

  ANY SLIGHT TURNING OF MY STEERING WHEEL RESULTS IN A HARSH CLICKING SOUND WHETHER I GO LEFT OR RIGHT. ALSO IF THERE'S A SLIGHT UNEVENNESS TO THE PAVEMENT, THERE'S A VERY SCARY RATTLING SOUND COMING FROM THE STEERING SHAFT. I HAVE SEEN LOTS OF OTHER COMPLAINTS ONLINE, BUT HEARD THE ORIGINAL RECALL DOES NOT AFFECT MY VEHICLE. THIS IS A HORRIBLE SIGN AND I SHOULD NOT HAVE TO PAY TO FIX THIS ISSUE. THIS ISSUE OCCURS IN MOTION STATIONARY ON ANY STREET OR HIGHWAY. IT IS ALL THE TIME AND GETTING PROGRESSIVELY WORSE.

• 12/29/2015· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE SHAFT UNIVERSAL JOINT CONNECTION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 10V457000 (STEERING), BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

• 12/29/2015· ELECTRICAL SYSTEM

  DASHBOARD WARNING SIGNS STARTED BLINKING (WRENCH, BATTERY, ETC) WHILE I WAS DRIVING THE CAR ON A CITY 4-LANE HIGHWAY (ROUTE 1 IN BALTIMORE) AT A SPEED OF 30-50 MPH. AFTER STARTING AND STOPPING MY CAR, A SONATA HYBRID, SEVERAL TIMES, EVENTUALLY I LOST ALL POWER TO THE CAR SUCH THAT THE BRAKES AND STEERING WOULD NOT WORK. AT THIS POINT I WAS ONLY GOING ~10 MPH. LUCKILY I WAS AT THE MALL AT THIS POINT AND THE CAR CAME TO A STOP ON ITS OWN. THE CAR WOULD NOT START AND THE DOOR LOCKS AND FOB DID NOT WORK. I THEN HAD IT TOWED TO THE DEALER. THEY REPLACED AN ELECTRICAL BOARD OF SOME TYPE AND THEN WERE ABLE TO DRIVE IT BUT ALSO NOTED ALL OF THE DASHBOARD ALARMS GOING OFF. THEIR CURRENT WORKING DIAGNOSIS IS THAT THERE IS A PROBLEM WITH THE CONNECTION TO THE ELECTRIC BATTERY CAUSING HIGH RESISTANCE. IT IS STILL UNDER REPAIR AT THE DEALER. I AM WORRIED THAT THIS COULD HAPPEN AGAIN.

• 12/29/2015· SERVICE BRAKES,ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V568000 (ENGINE) AND 15V759000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 12/29/2015· STEERING

  WHEN I TOOK MY SONATA TO CHANTILLY VA DEALER FOR HYUNDAI RECALL CAMPAIGN 132, AFTER INSPECTING THE VEHICLE, SERVICE MANAGER TOLD ME THAT THERE WAS SOME CLICKING NOISE STARTING TO HAPPEN IN STEERING FLEX COUPLING DUE TO WEAR OUT. I WAS QUOTED AN ESTIMATE OF $450 PLUS TAX TO FIX IT. MY CAR HAS 61K MILES BOUGHT IN NOVEMBER 2010. I WAS TOLD THAT I JUST PASSED WARRANTY PERIOD. I HAVE BEEN HAVING MY VEHICLE SERVICED REGULARLY AT FAIRFAX HYUNDAI DEALER AND WAS NEVER INFORMED OF THIS PROBLEM BEFORE.

• 12/29/2014· STEERING

  STEERING WHEEL COUPLER HAS BROKEN. NOT COVERED UNDER WARRANTY! THIS PART IF FAILING ON MANY SONATAS AND SHOULD BE RECALLED. *TR

• 12/28/2023· UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

  My 2011 Hyundai sonata Engine failed in April 2023. Was towed and the engine was replaced due to the recall. Got car back November 4th 2023. Fuel gauge never went out and after driving about 3 miles the engine light came on. Dec 13th was driving on highway and felt like the car was going to fall apart. Able to get off highway only for the car to die. Every light including some I have never seen came on. Was stuck on the side of the road with my ESA dog in 28°. Temp. For over an hour with no power and hazards starting to dim. I'm disabled and had no help. Local PD towed vehicle and drove me home. Car sat at tow yard collecting fees as I was waiting for the dealership to call me back. Finally got help with paying the tow yard company only to be stuck once again for over an hour in the cold and then denied a tow to the dealership since they decided to cancel my appointment by text while I was on with Hyundai roadside assistance. They denied any help. Luckily the tow yard felt bad and made a call for me and a friend came and paid the 160.00 tow truck to get the car back to my house. They have now not returned my calls and the case manager has not responded as well. This is unacceptable. I don't have any money and I have no idea how they can get away with treating a disabled person in the winter days before Christmas by letting me be stranded twice on the side of the road with an engine that has less than 10 miles on it.

• 12/28/2022· AIR BAGSCrash

  The airbags in my car did not deploy! I was hit so hard through my driver window that it knocked me out both speeds combined together was 110mph with me going 55mph the air bags should have went off the whole driver side back to the trunk is damaged and not even the door airbag had went off. This is a huge safety concern for myself.

• 12/28/2017· EXTERIOR LIGHTING

  I'VE REPLACED MY BOTH MY HEADLIGHTS AND BRAKE LIGHTS AT LEAST 4 TIMES WITHIN THE LAST 6 MONTHS AND HAVE BEEN TOLD BY THE FAULKNER HYUNDAI DEALER THAT THERE IS NOT AN ISSUE. THERE IS NO WAY THAT I SHOULD BE REPLACING IT SO MANY TIMES, THERE HAS TO BE SOMETHING WITH EITHER A FUSE OR ELECTRICAL ISSUE.

• 12/28/2016· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A VERY LOUD NOISE COMING FROM A STEERING COLUMN OR COUPLER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

• 12/28/2016· UNKNOWN OR OTHER

  WHILE PUTTING MY CAR IN DRIVE AND IN PARK, THERE IS RESISTANCE IN SHIFTING. THIS HAPPENS EVERY TIME I SHIFT MY TRANSMISSION FROM PARK, TO DRIVE AND FROM DRIVE TO PARK, THIS ISSUE OCCURS. I CONTACTED MY DEALER TO GET THIS REPAIRED, AND THE DEALER SAID IT WAS A KNOWN ISSUE BUT WILL COST BETWEEN $500-$700 TO REPAIR. THIS IS MY SOLE VEHICLE THAT I DEPEND ON TO TAKE ME TO AND FROM WORK, SO I HAVE TO GET IT REPAIRED FOR MY SAFETY EVEN THOUGH IT WILL CREATE A FINANCIAL BURDEN.

• 12/28/2016· STEERING,SUSPENSION,WHEELS

  THE STEERING WHEEL FEELS LOOSE AND WHEN I TRY TO TURN THE CAR ACTS AS IF YOUR ON ICE OR LIKE I'M LOOSING CONTROL OF STEERING THE VEHICLE, I WAS ADVISED BY DISCOUNT TIRE THAT THE FROM SUSPENSION ISSUE ARE CAUSING MY INNER TIRES TO WEAR AND THE DEALERSHIP WAS ONLY TRYING TO SALE ME TIRES FOR $600 AND DID NOT MENTION ANY ISSUES WITH THE INNER TIRE ON THAT THE TREAD WAS A LITTLE LOW. I HAVE BEEN DRIVING ON THE HIGHWAY AND SURFACE STREETS WHEN THE STEERING PROBLEMS OCCUR. *TR

• 12/28/2016· STEERING

  LIKE MANY OTHER REPORTED COMPLAINTS ON THE 2011 SONATA, I HAVE EXPERIENCED LOOSENING OF THE STEERING WHEEL, WITH THE CLICKING SOUND WHEN TURNING. TOOK TO THE DEALER WHO CHARGED ME $125 TO TELL ME WHAT I ALREADY KNEW - THE STEERING COUPLER WAS BAD AND NEEDED TO BE REPLACED IMMEDIATELY. THE SERVICE ADVISOR INDICATED IT WAS DEFINITELY A SAFETY ISSUE THAT SHOULD BE FIXED IMMEDIATELY. FOR $365. CLEARLY, THERE IS A WELL ESTABLISHED PROBLEM WITH THESE VEHICLES AND A SAFETY RECALL SHOULD BE ISSUED AS SOON AS POSSIBLE.

• 12/28/2016· STEERING

  THE STEERING ON MY CAR IS MAKING NOISE. THERE IS A CLICKING SOUND WHEN I TURN OR WHEN I GO OVER A BUMP IN THE ROAD OR A POT HOLE. I TOOK IT TO A MECHANIC AND THEY TOLD ME THE STEERING COUPLING PROBABLY NEEDED TO BE REPLACED, TO GO TO HYUNDAI THAT THERE IS A RECALL. HYUNDAI TOLD ME IT'S ONLY A SERVICE BULLETIN NOT A RECALL. BOTH SEEM TO AGREE THAT IT NEEDS TO BE REPAIRED OR I COULD LOSE MY ABILITY TO STEER THE CAR AT ANY POINT WHILE DRIVING. IT SEEMS TO BE RELATED TO RECALL 10V426000 BUT I DON'T THINK MY CAR WAS INCLUDED IN THAT RECALL. *TR

• 12/28/2016· STEERING

  STEERING COLUMN MAKES CLICKING NOISE WHEN WHEEL TURNS. MALLOY SERVICE SAYS THIS IS COMMON PROBLEM IN THIS MODEL. PLASTIC COUPLER IS FAULTY. COST TO REPAIR $350. CAR HAS UNDER 50K MILES.

• 12/28/2015· STEERING

  STEERING WHEEL CHICKED WHEN MAKING TURNS. NOTICABLE SHAKE WHEN DRIVING. DEALER SAID NOT UNDER WARRENTY. DEALER STATED "COUPLING WORN". $315 TO REPAIR. BASED ON COMPLAINTS, CAN'T UNDERSTAND WHY NOT RECALLED.

• 12/28/2015· STEERING

  MY SONATA CONTINUES TO PULL TO THE LEFT. I HAVE TAKEN MY VEHICLE TO THE DEALER MULTIPLE TIMES. THEY CHECKED THE ALIGNMENT AND FORCE BALANCED THE TIRES A FEW TIMES. EVENTUALLY THEY TOLD ME IT WAS MY TIRES CAUSING THE PROBLEM. SO THEY PUT A SET OF 4 BRAND NEW WHEELS AND TIRES FROM ANOTHER CAR ONTO MINE. THE PROBLEM STILL PERSISTED. SO THEY DIDNT KNOW WHAT TO DO AND CONTACTED AN HUYNDAI REP WHO STATED THE VEHICLE PERFORMED AS DESIGNED. IF THE VEHICLE PERFORMED AS DESIGNED WHY DID YOUR SERVICE TECHS CHECK MY ALIGNMENT AND FORCE BALANCE MY TIRES 3 OR 4 TIMES? WHY DID THEY PUT ANOTHER SET OF WHEELS AND TIRES ON MY CAR IF THERE WAS NO PROBLEM? ITS VERY DANGEROUS BECAUSE IF I TAKE MY HAND OFF THE WHEEL IT PULLS INTO THE OTHER LANE. OTHER CONSUMERS HAVE COMPLAINED OF THE SAME THING AND SOME EVEN HAD THEIR CAR REPLACED. I FILLED A CORPORATE COMPLAINT WITH HYUNDAI BUT THEY AGREE WITH THE REP THAT THE IS PERFORMING AS DESIGNED.

• 12/28/2014· STEERING

  STEERING MAKES A CLICKING OR KNOCKING SOUND WHEN TURNING LEFT OR RIGHT. CALLED DEALERSHIP ABOUT STEERING RECALLS. THEY CLAIMED ONE HAD ALREADY BEEN PERFORMED AND THIS SOUNDED LIKE A COUPLING PROBLEM. I HAVE READ OTHER SIMILAR COMPLAINTS. PART IS LESS THAN 2 DOLLARS...LABOR IS OVER 200 DOLLARS. I BELIEVE A RECALL SHOULD BE ISSUED IF OTHERS ARE COMPLAINING ABOUT THE SAME THING. *TR

• 12/28/2010· POWER TRAIN

  I RECENTLY PURCHASED 2011 HYUNDAI SONATA 2.0T LIMITED. THE CAR HAS 1200+ MILES ON IT AND I HAVE IT FOR 4+ WEEKS. ONE MAJOR PROBLEM IS THE CAR IS PULLING TO THE LEFT AND THE STEERING WHEEL IS NOT AT ABSOLUTE CENTER. STEERING THIS CAR FEELS VERY HEAVY WHEN I TURN TO THE RIGHT AND VERY LIGHT WHEN I TURN TO THE LEFT. I AM NOT SURE WHAT IS GOING ON AND WHY THIS PROBLEM. CAN YOU PLEASE HELP? I HAVE SUBMITTED AN EMAIL TO HYUNDAI AND WILL BE TAKING THE CAR IN TO THE DEALER THIS WEEK TO HAVE IT CHECKED. VIN = [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

• 12/28/2010· STEERING

  VEHICLE PULLS TO THE LEFT ON ANY ROAD SURFACE WHEN GOING OVER 40 MPH. WHEN THE STEERING WHEEL IS HELD TO CENTER, THE CAR DRIFTS INTO ONCOMING TRAFFIC WITHIN A FEW SECONDS (2 OR 3). THIS IS A HUGE SAFETY CONCERN. IN ORDER TO CORRECT THE ISSUE ONE MUST CONSTANTLY HOLD THE STEERING WHEEL TO THE RIGHT. OVER LONG DRIVES THIS CAUSES MAJOR ARM FATIGUE DUE TO CONSTANT READJUSTMENT. AFTER REVIEWING OTHER USER REPORTS THIS PROBLEM SEEMS WIDESPREAD AND IS NOT BEING ACKNOWLEDGED BY HYUNDAI AS AN ISSUE. MANY VEHICLES ARE BEING RETURNED TO CUSTOMERS WITH A BLANKET STATEMENT OF, "WE'VE DONE ALL WE CAN DO." THIS IS AN UNACCEPTABLE SAFETY HAZARD. *TR

• 12/28/2010· VISIBILITY,SEATS

  WINDSHIELD IS DEFECTIVE IN SEVERAL AREAS OF THE WINDSHIELD. VIEW IS DISTORTED THROUGH THESE SECTIONS OF THE WINDSHIELD, ESPECIALLY THE LOWER 1/3 AREA AND AREAS NEAR THE POSTS. PEOPLE HAVE COMPLAINED OF CAR SICKNESS LOOKING THROUGH THE GLASS. THE PASSENGER SEAT IS LOWER THAN THE DRIVER'S SEAT AND MY WIFE HAS LOOKED THROUGH THE WINDSHIELD AND THOUGHT I WAS GOING TO CRASH OR AT LEAST GO OFF THE ROAD. THE DEALER REPLACED THE ORIGINAL BUT THE REPLACEMENT GLASS IS WORSE. ALL THE SONATA'S ON THEIR LOT ARE AS BAD OR WORSE. IT APPEARS HYUNDAI'S SUPPLIER OF WINDSHIELDS IS MANUFACTURING DISTORTED WINDSHIELDS. IT APPEARS ALL SONATA'S ARE BEING MANUFACTURED WITH THIS DISTORTED GLASS IN THE WINDSHIELDS. THERE IS DISTORTION LOOKING OUT THE REAR GLASS THROUGH THE REAR VIEW MIRROR BUT WE CAN LIVE WITH THAT.

• 12/27/2021· STEERING

  The contact owns a 2011 Hyundai Sonata. The contact’s mother stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the EPS control unit replaced however, the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V190000 (Steering). The vehicle was then repaired but continued to experience the same symptoms. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 21,000.

• 12/27/2019· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THE DRIVER SWERVED TO THE RIGHT TO AVOID A CRASH. AS A RESULT, THE VEHICLE DROVE IN A DITCH. THE VEHICLE WAS DRIVEN OUT OF THE DITCH AND CRASHED INTO A POLE. THE DRIVER AND PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE FACE, MOUTH, CHIN, NECK, AND A BRUISED FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. POLICE REPORT NUMBER: 2019-4834 WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

• 12/27/2016· STEERING

  STEERING HAS EXCESSIVE PLAY AND MAKES A CLUNKING NOISE WHEN STEERING LEFT OR RIGHT. THERE IS ALSO A LOUD CLATTERING NOISE WHEN DRIVING OVER BUMPS. *TR

• 12/27/2012· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND IMMEDIATELY AFTER THE FAILURE, ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER 10 MINUTES AND WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS ADVISED THAT THE AIR FILTERS WERE CLOGGED AND NEEDED TO BE REPLACED. THE AIR FILTERS WERE REPLACED HOWEVER, THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY ADVISED THAT THE VALVES FROM THE FUEL TANK FAILED AND WAS THE CAUSE OF THE FAILURE. THE VALVES WERE REPAIRED HOWEVER, THE FAILURE STILL RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD PROVIDE AN ERRONEOUS READING OF EMPTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE INSTRUMENT CLUSTER WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

• 12/27/2011· STEERING,SUSPENSION

  ON 7/7/11, I PURCHASED A 2011 SONATA GLS. THE NEXT DAY I NOTICE THE CAR PULLED TO THE RIGHT AT VARIOUS SPEEDS. I SET UP AN APPOINTMENT FOR 7/18/11. I PICKED UP MY VEHICLE AND IMMEDIATELY NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I HAD TO CONTINUE TO CORRECT THE VEHICLE SO I WOULD NOT GO INTO THE NEXT LANE OR OFF THE ROAD. I BROUGHT THE CAR IN ON 7/25/11 AND WENT ON A TEST DRIVE WITH THE TECHNICIAN. TECHNICIAN STATED HE COULD SEE THE VEHICLE PULLING RIGHT. THE VEHICLE WAS RELEASED TO ME AND IMMEDIATELY I NOTICED THE VEHICLE WAS NOW PULLING TO THE LEFT ESPECIALLY AT HIGHER SPEEDS. THE SERVICE DEPARTMENT ROTATED THE TIRES AND PERFORMED A FOUR WHEEL ALIGNMENT. NOW I NOTICED THAT THE VEHICLE HAD RETURNED TO PULLING TO THE RIGHT AT ALL SPEEDS. BROUGHT THE VEHICLE IN 8/2/11 AND THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AND VERIFIED A PULL TO THE RIGHT. I RETURNED ON 8/4/11 TO PICK UP MY VEHICLE. SERVICE MANAGER STATED THAT THE TIRES WERE ROAD FORCED BALANCED AND AN ALIGNMENT WAS PERFORMED. AGAIN, IMMEDIATELY AS I LEFT THE DEALERSHIP I NOTICED THAT THE VEHICLE WAS STILL PULLING TO THE RIGHT. I RETURNED TO THE DEALERSHIP AND STATED THAT IT HAD NOT BEEN CORRECTED. THE SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AGAIN AND RECONFIRMED THAT THE VEHICLE WAS PULLING TO THE RIGHT. AFTER THE CAR WAS LOOKED AT AGAIN IT WAS TEST DRIVEN BY DISTRICT PARTS AND SERVICE MANAGER WHO RELEASED THE VEHICLE. I WAS FRUSTRATED AS THE VEHICLE WAS STILL PULLING TO THE RIGHT AND I HAD TO CONTINUE TO CORRECT THE STEERING. HOWEVER, I WAS MOVING OUT OF STATE IN 3 DAYS AND WOULD NEED TO DEAL WITH ISSUE AFTER THE MOVE. CAR BROKE DOWN IN PA DURING MOVE AND WAS THERE FOR 2 WEEKS FOR A GROUND WIRE. RECEIVED A URGENT RECALL NOTICE IN THE MAIL AND BROUGHT CAR BACK TO ORIGINAL DEALER. CAR WAS RELEASED TO ME AND IS STILL PULLING SEVERELY TO THE RIGHT AFTER BEING IN THE SHOP 6 TIMES. *TR

• 12/26/2018· SUSPENSION

  FRONT DRIVERS SIDE COIL SPRING BROKEN. I WAS NOTIFIED AT FIRST SERVICE AFTER HAVING PURCHASED USED VEHICLE. THE COIL SPRING APPEARS TO HAVE CORRODE FASTER THAN NORMAL WHICH CAUSED COIL SPRING TO BREAK. THIS VIN IS NOT LISTED ON THE CURRENT COIL SPRING RECALL.

• 12/26/2018· STEERING

  WHEN I HIT ANY BUMPS WHILE DRIVING MY SONATA, THERE IS A LOUD RATTLING NOISE COMING FROM THE STEERING WHEEL/COLUMN. THE STEERING WHEELING ALSO MAKES A CLICKING NOISE IF YOU TURN IT WHILE THE CAR IS STATIONARY. THIS HAS ALL HAPPENED WITHIN THE LAST SEVERAL MONTHS. IT IS EXTREMELY ANNOYING TO DEAL WITH. THIS A 2011 MODEL AND I HAVEN'T HAD MANY PROBLEMS WITH IT OTHER THAN THIS.

• 12/26/2018· ENGINE

  TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A HUMMING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED LAFONTAINE HYUNDAI AT 866-568-6530 (LOCATED AT 1847 S TELEGRAPH RD, DEARBORN, MI 48124) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.