2011 Hyundai Genesis

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/21/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

• 12/20/2016· STEERING

  HYUNDAI GENESIS SEDAN 4.6; WHEN THE CAR IS COLD SUCH AS IN DECEMBER IN NORTHEAST, THE STEERING WHEEL IS VERY DIFFICULT TO TURN. WHEN THE CAR IS COLD, I HAVE TO JERK THE STEERING WHEEL TO GET THE CAR TO TURN, PARTICULARLY TURNING TO THE RIGHT. AFTER THE CAR HEATS-UP, THE STEERING WORDS O.K. TO AVOID HAVING A CRASH WHEN I AM TURNING RIGHT OR LEFT, I HAVE TO ALLOW THE CAR TO HEAT UP FOR 10 MINUTES BEFORE DRIVING IT. NEW POWER STEERING FLUID HAS NOT IMPROVED THE STEERING PERFORMANCE. *TR

• 12/18/2019· UNKNOWN OR OTHER

  FREEWAY DRIVING AT SPEED LIMIT (65MPH) PASSENGER SEAT HEAD REST SELF ENERGIZED CAUSING PASSENGER TO BECOME UNCONCIOUS FOR ONE OR TWO MINUTES, WITHOUT WARNING. AUTO HAD NO ACCICENTS NOR ANY OTHER DAMAGE TO HEADREST OR SEAT. PASSENGER COMMENT AFTER HE BECAME CONCIOUS WAS "WHY DID YOU HIT ME." PRECEEDED BY A NOISE LIKE A METAL PIPE BEING DROPPED. THERE WAS NO REASON FOR THE 'REAR END COLLISION SENSOR LOCATED AT SEAT BASE TO ENERGIZE. THE HEADREST CAME FORWARD STRIKING BACK OF HEAD CAUSING A POSSIBLE CONCUSION. A DIFFERENT RESULT WOULD HAVE CAUSED DEATH IF IT WAS THE DRIVER SIDE. FAILURE WAS CAUSED BE SPRING TENSION CONTINIOUS ON PLASTIC AND BOTH THE FRONT AND REAR PIECES, BUT ONLY THE FRONT PART IS AVAILABLE FOR REPAIR. THIS FORCES REPLACEMENT OF THE ENTIRE HEADREST ASSEMBLY. (QUOTED $792). REPAIR NOT AVAILABLE IN A TIMELY MANNER.

• 12/16/2014· SEATS

  SEAT HEATER ELEMENTS BURNING DRIVERS BACK AND BOTTOM WHILE DRIVING THE CAR WITH NO SWITCHES TURNED ON. DEALER DIAGNOSES THAT THE PROBLEM IS HEATER SWITCH AND REPLACES AFTER THREE VISITS TO DEALERSHIP ON FLORIN IN SACRAMENTO CA. DEALER CLAIMS THAT THEY TESTED THE SEAT AND IT WAS FINE , BUT OWNER USES CAR FOR WORK , AND THE BURNING CONTINUES. *TR

• 12/15/2022· STRUCTURE

  Part number 82655-2M000 door handle base broke. This makes it so the door cannot be opened from the outside. If I were in an accident and my door was crushed no one could open the other door to get me out. This same pet was in a safety recall for a different model of theirs.

• 12/15/2021· SERVICE BRAKES

  Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.

• 12/11/2014· EXTERIOR LIGHTING

  I WAS PULLED OVER BY A POLICEMAN WHO NOTICED THAT ALL OF MY REAR BRAKE LIGHTS WERE NOT WORKING. THERE WAS NO WARNING LIGHT ON MY DASH TO NOTIFY ME OF THIS PROBLEM. I TOOK MY CAR TO THE SERVICE DEPARTMENT OF A HYUNDAI DEALERSHIP AND THEY SAID A DIODE HAD FAILED. I WAS PULLED OVER BY A POLICEMAN ABOUT 2 YEARS AGO FOR THE SAME ISSUE (THERE WAS NO INDICATION ON MY DASH OF THE NON-WORKING BRAKE LIGHTS AT THAT TIME EITHER). SO, THIS PROBLEM HAS HAPPENED TWICE IN THE FOUR YEARS THAT I'VE DRIVEN THIS CAR. THIS IS A SAFETY PROBLEM BECAUSE WHEN NO REAR BRAKE LIGHTS ILLUMINATE THEN I'M AT RISK FOR A REAR-END COLLISION. THERE SHOULD BE AN INDICATOR LIGHT ON THE DASH THAT INFORMS THE DRIVER OF NON-WORKING REAR BRAKE LIGHTS. ESPECIALLY WHEN NO REAR BREAK LIGHTS ILLUMINATE (AS WAS MY SITUATION). *TR

• 12/10/2020· ELECTRICAL SYSTEM,STRUCTURE,ENGINEFire

  THE CAR WAS PARKED (NOT RUNNING OR MOVING) IN AN OPEN AIR GROCERY STORE PARKING LOT. I WAS IN THE GROCERY STORE FOR APPROXIMATELY 20 MINUTES AND CAME OUT TO FIND A CROWD AND A FIRE CREW WHO HAD JUST PUT OUT THE FIRE IN THE HOOD AREA OF MY CAR. I HAVE PHOTOS OF THE CAR BUT THEY ARE ON MY PHONE AND I DON'T KNOW HOW TO SEND THEM TO COMPUTER.

• 12/08/2014· ELECTRICAL SYSTEM,EXTERIOR LIGHTING

  NOTICED THAT THE HEAD LIGHTS SHUT OFF FOR A COUPLE OF SECONDS WHEN MAKING A TURN ONTO A RAMP ON AN INTERSTATE. SEEMED TO HAPPEN WHEN THE TURN SIGNAL WAS OPERATED AND HAS REPEATED A DOZEN OR SO TIMES SINCE THE FIRST OCCURRENCE, BUT CAN GO WEEKS TO MONTHS BETWEEN INCIDENTS. I THINK THAT THE HEAD LIGHT SELECTIONS SWITCH WAS SET TO "ON" AT THE TIME AS I HAVE NOT NOTICED THIS TO OCCUR WHEN SET TO "AUTO." *TR

• 12/06/2017· SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED WHILE MAKING A LEFT TURN AT 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE WENT ALL THE WAY TO THE FLOORBOARD BEFORE COMING TO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO WEST BROAD HYUNDAI LOCATED AT 8903 W BROAD ST RICHMOND VA 23294. THE DEALER STATED THE ELECTRIC HYDRAULIC AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 215,000.

• 12/05/2023· SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

  The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to my his dealership on 6/23/2022.

• 12/03/2013· EXTERIOR LIGHTING

  WHEN USING TURN SIGNAL AT NIGHT THE HEADLIGHTS TURN OFF FOR A FEW SECONDS. ITS DONE IT SINCE ALMOST NEW INTERMITTENTLY. *TR

• 12/01/2015· SUSPENSION,WHEELS,UNKNOWN OR OTHER

  THE REAR TIRES WEAR INCREDIBLY QUICK 60,000 MILE TIRES IN 11,000 50,000 MILE TIRES IN 19,000 CHEAP TIRES EVEN QUICKER.I TOOK THE CAR INTO HYUNDAI FOR THEM TO TAKE A LOOK AT IT AND THE SAID EVERYTHING WAS FINE WITH THE CAR.EVERYTHING CHECKED OUT THE ALIGNMENT WAS FINE. I TOOK THE CAR TO MY MECHANIC HE SAID THE ALIGNMENT WAS FINE BUT THERE HAS TO BE SOMETHING WRONG WITH THE CAR FOR THIS TO HAPPEN. HE SAID HE WOULD HAVE TO TAKE THE REAR END OFF THE CAR TO FIND OUT WHERE THE PROBLEM IS. I CALLED HYUNDAI AND THEY ASKED ME TO GO TO ANOTHER DEALERSHIP AND HAVE THEM LOOK AT IT WHICH I DID AND THEY SAID NOTHING WAS WRONG WITH THE CAR AND CHARGED ME $134.70 WHEN HYUNDAI THEMSELVES ASKED ME TO TAKE IT TO THEM . THERE IS DEFINITELY SOMETHING WRONG AND HYUNDAI KEEPS TRYING TO BLAME THE TIRES. THIS IS A SEVERE SAFETY HAZARD .AFTER THE FIRST SET WORE DOWN I THOUGHT IT WAS THE TIRES. PUT ON MICHELIN PILOT A/3 A VERY GOOD TIRE WAS COMING HOME ON THE HIGHWAY IT STARTED RAINING AND I WENT SIDEWAYS. LUCKILY I CAUGHT IT IN TIME AND STRAIGHTENED THE CAR OUT. I HAD NO IDEA WHY THIS HAPPENED UNTIL I GOT HOME DRIVING EXTREMELY SLOW IN THE RIGHT LANE TO FIND I HAD NO TREAD AFTER 11,000 MILES ON THE MICHELIN'S. THE CAR HAS LESS THAN 40,000 MILES AND THIS WILL BE THE 4TH SET OF REAR TIRES

• 11/30/2021· AIR BAGS

  The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

• 11/30/2021· AIR BAGS

  The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.

• 11/29/2018· STEERING,SERVICE BRAKES

  STEERING IS EXTREMELY TIGHT AND DIFFICULT TO TURN. BRAKE FAILURE, HAD IT CHECKED OUT BY THE DEALER WHO "FIXED" IT, HOWEVER, THE PROBLEM CAME BACK ON AFTER 3 WEEKS.

• 11/28/2024· SERVICE BRAKES,FUEL/PROPULSION SYSTEM

  The brake lines and fuel lines were corroded. The corrosion of the brake lines would lead to brake failure and the corrosion of the fuel lines would lead to a fire. The Hyundai dealer was the first to find the brake problem and after inspection by my mechanic, the fuel lines were also found to be corroded. I took my car in for a recall service at the dealer and after the service my brake light would illuminate when decelerating(with or without brakes being applied) .

• 11/27/2019· SEATS

  THE HEADREST DISENGAGED INTO 2 PARTS AND HURT MY GIRLFIREND'S NECK.

• 11/27/2018· UNKNOWN OR OTHER

  NHTSA CAMPAIGN NUMBER: 13V-489 HYUNDAI NOTICE 13-01-006 CAMPAIGN 114. I HAVE HAD MY BRAKE PEDAL GO ALMOST ALL THE WAY TO THE FLOOR 3 TIMES NOW IN THE LAST 2 MONTHS. THIS IS EXTREMELY DANGEROUS AND LUCKILY I HAVE BEEN ABLE TO STOP IN TIME NOT TO CAUSE AN ACCIDENT. REVIEW OF THE HYUNDAI FORUM INDICATES THAT MY ABS MODULE OR HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) IS FAILING. BRAKE PEDAL FEEL WILL THEN GO BACK TO NORMAL AFTER I RESTART THE CAR SEVERAL TIMES. I HAVE AN APPOINTMENT WITH DENNIS HYUNDAI IN COLUMBUS, OH TODAY AND I HOPE THEY ARE WILLING TO REPLACE THE ABS MODULE FOR FREE AS REQUIRED.

• 11/25/2017· SERVICE BRAKES, HYDRAULIC

  BRAKES ARE VERY MUSHY. OFTEN GOING TO FLOOR WITHOUT STOPPING. HAVE TO PUMP BRAKES TO STOP. DEALER SAYS THE HEC UNIT NEEDS TO BE REPLACED (PART IS $3500). THIS 2011 HYUNDAI GENESIS WAS BUILT IN DURING TIME FRAME OF EARLIER RECALL BECAUSE HYUNDAI WAS USING CORROSIVE BRAKE FLUID. EARLIER MODELS WERE RECALLED BUT MINE WAS NOT? WHY? NOW THAT 6 YEARS HAVE PASSED, THE CORROSIVE BRAKE FLUID IS NOW CAUSING LATER MODELS TO FAIL. ALL MODELS BUILT DURING THE TIME FRAME IN WHICH CORROSIVE BRAKE FLUID WAS USED SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPLACEMENT OF THE HEC UNIT ... NOT JUST THE BRAKE FLUID. ALL QUESTIONABLE VEHICLES SHOULD HAVE BEEN RECALLED IN THE FIRST RECALL.

• 11/21/2016· EXTERIOR LIGHTING

  HEADLIGHTS WILL GO OUT WHEN ENGAGING THE TURN SIGNAL WHEN ON THE ON POSITION ONLY ( NOT THE AUTO POSITION) LIGHT WILL REMAIN OFF FOR BETWEEN 1 AND 10 SECONDS. THIS CAN HAPPEN WHEN MOVING OR STOPPED. THERE IS A DEAD SPOT IN THE SWITCH AND JUST TOUCHING IT CAN CAUSE THE HEADLIGHTS TO GO OUT.

• 11/20/2023· ELECTRICAL SYSTEM

  Headlights will intermittently flicker off for several seconds when using turn signal. I understand this is already noted in TSB 20-BE-009H

• 11/15/2013· SERVICE BRAKES

  WHEN THE BRAKE ASSIST SYSTEM IS ACTIVE AND THE CAR WAS STOPPED IT WOULD NOT MOVE AN INCH. NOW THE VEHICLE INCHES FORWARD AND MAKES A VIBRATION SOUND UNTIL EVENTUALLY THE DISC BRAKES LOCK UP AND THE CAR STOPS ROLLING. I TOOK MY CAR TO HYUNDAI OF ORANGE PARK AND SHOWED THE SERVICE WRITER THE ISSUE. WHEN THE CAR WAS RETURNED, THEY SAID THERE WAS NO PROBLEM. SINCE THIS HAS NEVER OCCURRED UNTIL RECENTLY, AND I HAVE OWNED THE CAR FOR 3 YEARS, THERE IS DEFINITELY AN ISSUE. *TR

• 11/13/2017· POWER TRAIN

  CAR IS AT 57K MILES AND REQUIRES A NEW TRANSMISSION! THE TRANSMISSION CONTROL MODULE ADJUSTS FOR ISSUES RELATED TO A TRANSMISSION TO ENSURE A SMOOTH SHIFT AND RIDE ESSENTIALLY HIDING THE UNDERLYING PROBLEM. TOOK MY CAR IN FOR A STEERING ISSUE WHICH REQUIRED RESETTING THE ADAPTIVE CONTROL. WITH THIS, THE CAR'S PREVIOUSLY HIDDEN TRANSMISSION ISSUE WAS AMPLIFIED RESULTING IN SEVERE JERKING AND SHIFTING GEARS.

• 11/11/2015· EXTERIOR LIGHTING

  WHEN USING THE TURN INDICATOR, THE HEADLIGHTS WILL FLASH OFF. SOMETIMES IT IS JUST FOR A MOMENT AND OTHER TIMES FOR A SECOND OR TWO. THIS LEAVES ME IN COMPLETE DARKNESS AND OPPOSING DRIVERS GETTING UPSET THAT MY LIGHTS ARE FLASHING ON AND OFF. THIS OCCURS WHETHER I AM IN MOTION, STOPPED TO MAKE A TURN, OR AT ANY TIME WHEN THE TURN SIGNAL IS USED AND THE HEADLIGHTS ARE ON. THIS ALSO HAPPENS WHEN JUST "TAPPING" THE 3-BLINK LANE CHANGE OPTION FOR THE TURN SIGNALS.

• 11/09/2023· VEHICLE SPEED CONTROL

  The car accelerates itself randomly. It’s happened with a lot of Genesis’s of this generation. Almost crashed due to it. Very unsafe. Gave the vehicle to a friend and the problem reoccurred and he captured a video that I have

• 11/08/2023· SERVICE BRAKES, HYDRAULIC

  The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• 11/02/2015· TIRES

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 225/45/R18 (NA). WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATION ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS DUE TO TREAD SEPARATION, WHICH CAUSED A BUBBLE IN THE INNER TREAD OF THE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 21,000.

• 11/01/2016· UNKNOWN OR OTHER

  SPORADIC LOW BRAKE PEDAL RESULTING IN DECREASED BRAKING PERFORMANCE. THIS PROBLEM WILL LAST FOR A DAY OR TWO AND THEN GO AWAY. PRESENT AT ALL SPEEDS - EVEN WHEN STOPPED.

• 10/31/2014· STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKESCrash

  I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR

• 10/27/2016· UNKNOWN OR OTHER

  TL* THE CONTACT OWNS A 2011 HYUNDIA GENESIS. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT STOP IMMEDIATELY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

• 10/24/2017· ENGINE

  ENGINE SOMETIMES CUTS OFF WHEN I STOP AT A STOP LIGHT. DASHBOARD LIGHTS STAY ON. ENGINE STARTS WHEN I PUT CAR IN NEUTRAL AND PUSH START BUTTON WITH FOOT ON THE BRAKE. IT HAS HAPPENED 6 TIMES. NEW SPARK PLUGS AND AIR CLEANER AND FUEL INJECTION CLEANER HAVE NOT SOLVED THE PROBLEM. I SUSPECT THAT THE CRANK SHAFT SENSOR IS DEFECTIVE.

• 10/19/2015· TIRESCrash

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS EQUIPPED WITH BRIDGESTONE POTENZA TIRES, SIZE: 255/45R18 (NA). WHILE DRIVING 65 MPH, THERE WAS A LOUD ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE BEGAN TO LOSE CONTROL. WHILE ATTEMPTING TO CONTROL THE VEHICLE AND SLOW DOWN, HE CRASHED INTO A MEDIAN. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS LOW. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEEL BELTS FAILED AND NEEDED TO BE REPLACED. THE TWO FRONT TIRES WERE REPLACED. THE TIRES WERE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 21,000.

• 10/18/2016· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CRUISE CONTROL ERRONEOUSLY ACTIVATED AND COULD NOT BE TURNED OFF. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SLOW DOWN BUT THE CRUISE CONTROL WOULD NOT DEACTIVATE. AFTER SWITCHING THE TRANSMISSION TO NEUTRAL, THE RPMS IMMEDIATELY INCREASED TO 5,000. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CRUISE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,300.

• 10/04/2015· AIR BAGS,STRUCTURECrash

  MY WIFE WAS HIT FROM THE REAR AND PUSHED INTO A TREE DEAD CENTER. THE AIR BAG DID NOT INFLATE. SHE RECEIVED 4 BROKEN RIBS AND A BROKEN CHEST BONE SHE WAS MAKING A U TURN AND THE OTHER CAR WAS SPEEDING AND HIT HER IN THE REAR AND PUSHED HER 100 FEET ACROSS THE STREET INTO A TREE.....UPDATED 10/19/15 *BF

• 10/03/2017· POWER TRAIN

  CAR HAS A MANUAL 6 SPEED TRANSMISSION WHICH HAD BEEN REPLACED TWICE (ONCE UNDER WARRANTY FOR 5TH GEAR GRIND @ 45K MILES AND AGAIN AFTER FACTORY WARRANTY EXPIRED WITH < 30K ON NEW TRANSMISSION). I HAD TO PAY OVER $2K OUT OF POCKET FOR A NEW TRANSMISSION AS HYUNDAI WOULD NOT WARRANTY IT. THE 6SPD MANUAL TRANSMISSION IS AN EXTREMELY COMMON DEFECT FOR ALL GENESIS COUPE MODELS, WITH MANY OWNERS NEEDING TO REPLACE IT MORE THAN ONCE AND HYUNDAI WILL NOT DO ANYTHING ABOUT IT.

• 10/03/2014· ENGINE AND ENGINE COOLING

  I DROVE FROM PALM SPRINGS, CA TO SANTA MONICA, CA. MY AIR CONDITIONING WAS WORKING FINE. TWO DAYS LATER AFTER DRIVING AROUND SANTA MONICA MY AIR CONDITIONER DIDN'T WORK ANY LONGER. I DROVE BACK TO PALM SPRINGS AND WENT TO THE DEALER IMMEDIATELY. THEY DIAGNOSED MY CAR BY FRIDAY, OCTOBER 2,2012 AND TOLD ME THEIR WAS A HOLE IN MY CONDENSER AND IT WAS NOT THEIR FAULT. IT WAS NOT COVERED BY THE WARRANTY. NEEDLESS TO SAY, I FEEL THAT EITHER THE GRILL OR DESIGN IS A DEFECT AND SHOULD NOT BE CHARGED. I TAKE EXCELLENT CARE OF MY CAR AND THERE HAS BEEN NO ACCIDENTS. *TR

• 09/30/2016· EXTERIOR LIGHTING

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000.

• 09/29/2017· ELECTRICAL SYSTEM

  ON HIGHWAY DRIVING AT 70MPH, STEERING WHEEL GOT STIFF AND A/C, LIGHTS TURNED-OFF. I WAS TOLD DRIVE BELT IS BROKEN/TORN-OUT. VEHICLE HAS ONLY 53000 MILES AND I BOUGHT THIS VEHICLE BRAND NEW AND FOLLOWED SERVICE SCHEDULE AT HYUNDAI DEALERSHIP. HYUNDAI IS DECLINING THE WARRANTY FOR THE BELT AND ENGINE REPAIRS. DEALERSHIP IS ASKING TO PAY 7000 OUT OF POCKET FOR REPAIRS.

• 09/25/2019· STEERING

  THE POWER-STEERING IS LEAKING FLUID AND THIS IS THE 2ND TIME THIS ISSUE HAS OCCURRED IN LESS THAN 3 YEARS. THE 1ST TIME IT HAPPENED WAS IN OCTOBER 2016 WHEN THE CAR HAD 25,822 MILES, AND HAPPY HYUNDAI REPLACED THE RACK SET AND THE POWER STEERING LINE. THE PROBLEM RE-OCCURRED IN SEPTEMBER 14, 2019 WHEN THE CAR HAD 51,784 MILES, AND NAPLETON-RIVER OAKS HYUNDAI SAID THE CAR IS LEAKING POWER-STEERING FLUID, AND WHEN I DROVE THE CAR BEFORE TAKING IT IN FOR REPAIRS, I NOTICED DIFFICULTY IN TURNING THE STEERING WHEEL. I HAVE NOT BEEN ABLE TO RECEIVE A SERVICE DIAGNOSTIC FROM NAPLETON HYUNDAI BECAUSE THE CAR IS STILL IN THE SHOP AND THEY DISCOVERED THE ISSUE AFTER I LEFT. I ALSO CONTACTED HYUNDAI'S NATIONAL CONSUMER AFFAIRS OFFICE ABOUT THE PROBLEM BUT IT DOESN'T APPEAR THEY WILL FORWARD TO THEIR TECHNICAL OFFICE.

• 09/24/2014· TIRES

  I BOUGHT 4 NEW MICHELIN PILOT SPORT A/S PLUS EARLY LAST YEAR. I HAVE PUT APPROXIMATELY 30K MILES ON THEM. I BROUGHT MY CAR INTO MY TIRE SHOP AND THE MANAGER TOLD ME MICHELIN WAS OFFERING MONEY TO REPLACE THE TIRES. I ASKED IF IT WAS A RECALL AND HE TOLD ME THAT IT WAS NOT. HE INSPECTED MY TIRES AND SHOWED ME THE TIRES WERE ACTUALLY FLAKING AND I COULD SEE TIRE CORDS SHOWING ON CERTAIN PARTS OF THE OUTER EDGE. I LOOKED UP TO SEE IF THERE IS A RECALL ON THE TIRE AND I COULD NOT FIND ANY MENTION OF THIS TIRE. WHY NOT? HUGE SAFETY CONCERN THAT HAS NOT YET BEEN ADDRESSED AND VERY FRUSTRATING TO THINK ACTION IS NOT BEING TAKEN. WAKE UP FOLKS!! I CANNOT BE THE ONLY ONE WHO HAS COMPLAINED. I WENT ONTO THE MICHELIN WEBSITE AND SAW NUMEROUS COMPLAINTS SIMILAR TO MINE ON THEIR SITE. WHAT DOES IT TAKE? A FATALITY BEFORE YOU "SPRING" INTO ACTION? *TR

• 09/20/2019· ELECTRICAL SYSTEM

  IN 2016, I FILED COMPLAINT # 1084551 REGARDING THE ENGINE SHUTTING DOWN WHEN MY CAR HAD ONLY 23000 MILES. UNFORTUNATELY NEITHER THIS AGENCY OR HYUNDAI USA GAVE ME THE AN EXPLANATION AS TO WHY THIS HAPPENED, AND HAPPY HYUNDAI KEPT MY CAR FOR 43 DAYS TO REPLACE VARIOUS ENGINE PARTS. NOW IN 2019, THE CONNECTOR TO THE COOLANT FAN MELTED WHICH IS RELATED TO THE ECM MODULE. THERE WAS AN ECM RECALL AT THE TIME IN MARCH 2016 BUT IT APPEARS THAT THE SPECIFICATIONS OF THE RECALL DIDNT ADDRESS/FIX THE PROBLEM. FURTHER, IT APPEARS THAT THE PROBLEM I ENCOUNTERED IN 2016, THEE ECM RECALL AND THE PROBLEM I HAVE ENCOUNTERED ON JULY 25, 2019 ARE VERY RELATED. I CAN ONLY HOPE AND IMPLORE THOS AGENCY TO LOOK FURTHER INTO THESE ISSUES. THE CAR WAS IN MOTION WHEN THE ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND THE DIAGANOSTIC I WAS GIVEN SAID THEE THERMOSTATE NEEDED TO BE REPLACED ALONG WITH THE TEMPERATURE SENSOR AND A COOLANT FLUSH. ALSO TOLD THE A/C COMPRESSOR AND HOSE NEEDED TO BE REPLACED. ON AUGUST 14TH THE THERMOSTATE, SENSOR AND COOLANT FLUSH WAS COMPLETED BY HAPPY HYUNDAI BUT THE ENGINE CAME BACK ON THE SAME DAY AFTER I DROVE ON THE EXPRESSWAY. I TOOK MY CAR INTO ANOTHER O. AUGUST 20, 2019 AND WAS TOLD MY CAR WASS MISSED DIAGNOSED AND THAT THE COOLANT FAN CONTROLLER HAD SHORTED AND THE CONNECTOR TO THAT COMPONENT HAD MELTED. THIS IS ALL RELATED TO THE ECM MODULE.

• 09/20/2016· ELECTRICAL SYSTEMFire

  COMPLAINT: TOTAL LOSS OF VEHICLE DUE TO ELECTRICAL WIRING HARNESS FAILURE. AFTER RECALL 13V113000, 04/01/13, EXTERIOR LIGHTING:BRAKE LIGHTS: SWITCH WAS FIXED BY DEALERSHIP, WE HAD REPEATED PROBLEMS WITH INTERIOR LIGHTS FAILING, THEN WITH LICENSE PLATE LIGHT BLOWING OUT, AND AS TIME WENT ON OTHER ELECTRICAL THINGS NOT WORKING- BUT ONLY INTERMITTENTLY - WOULD NOT REPEAT THE PROBLEM WHEN WE HAD IT LOOKED AT. FINALLY, AT A CITY STREET STOPLIGHT, MY HUSBAND DRIVING AND I AM IN PASSENGER SEAT, I NOTICED WISP OF SMOKE. CAR THEN FILLED WITH SMOKE THAT SMELLED LIKE BURNING ELECTRICAL. OPENED WINDOWS, SEEMED TO CLEAR, ONLY A MILE TO DESTINATION, AND NOTHING SEEMED WRONG OTHERWISE. WHEN WE STOPPED, CHECKED ALL OVER VEHICLE AND COULD NOT SEE PROBLEM. CAR SAT AN HOUR. WHEN TIME TO LEAVE, CAR WOULD NOT GO IN GEAR, AND DASHBOARD WARNINGS APPEARED. WHILE CAR TURNED OFF, REVERSE LIGHTS CAME ON AND WE COULD NOT MAKE GO OFF. CAR TOWED TO SHOP. TOOK TWO WEEKS FOR SHOP TO FIGURE OUT PROBLEM WAS IN WIRING HARNESS ALONG PASSENGER FRONT AND REAR. MANY WIRES HAD INSULATION MELTED AND/OR CHARRED, LEAVING THEM EXPOSED AND TOUCHING. GEICO DEEMED THE VEHICLE A TOTAL LOSS - EVEN IF THE WIRING HARNESS WAS REPLACED, WOULD STILL NOT KNOW CAUSE. PHOTOS ATTACHED. I WANTED TO REPORT THIS SO IF IT IS BECAUSE OF A COMMON ISSUE, MAYBE IT WOULD HAVE THE CHANCE OF BEING FIXED SO OTHERS MIGHT NOT LOSE THEIR CAR TO THIS PROBLEM.

• 09/20/2013· STEERING

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS COUPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BECAME HARD TO STEER AS THE STEERING WHEEL SEIZED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. THE CURRENT MILEAGE WAS 9,674. RETURNED BY USPS ON 11-13-2013. SECOND ATTEMPT ON 11-13-2013 FAILED. *KB

• 09/19/2019· AIR BAGS

  THE AIRBAG ON MY DASHBOARD THE SEAM HAS SPLIT. MY CAR IS NOT PARKED IN THE SUN AND THIS STARTED OFF AS INCH NOW IT EXTENDS TO THE HOLD SIDE OF THE AIRBAG.

• 09/19/2017· SERVICE BRAKES, HYDRAULIC

  AFTER A BRAKE JOB, I TOOK THE CAR BACK TO SAY THAT THE PEDAL WAS GOING TO THE FLOOR. I WAS TOLD I HAD A LEAK IN THE MASTER CYLINDER. GOT THAT REPAIRED. AFTER HAVING THE MASTER CYLINDER REPAIRED, I AM NOW BEING TOLD I HAVE TO REPLACE THE HYDRAULIC ELECTRONIC CONTROL UNIT (ABS, HECU). DID SOME RESEARCH, AND SAW THAT THIS WAS A RECALL ISSUE FOR 48,000 GENESIS BETWEEN THE YEARS OF 2008 AND 2012. ISSUE SEEMS TO BE CAUSED BY BRAKE FLUID CORROSION. MY CAR WAS NOT PART OF THE RECALL. I REPORTED THE INITIAL ISSUE AT 64,000 MILES. CAR IS NOW AT 80,000. IT HAS BEEN SITTING AT THE DEALERSHIP BECAUSE IT HAD AN ENGINE REPLACED COVERED UNDER WARRANTY.

• 09/13/2019· ENGINE

  I HAD 53,000 MILES ON THE VEHICLE. DRIVING ON HIGHWAY MY STEERING WHEEL GOT STIFF AND TOOK AN EXIT. MY VEHICLE WAS IN SMOKE AND TOWED TO NEAR BY HYUNDAI SERVICE CENTER. I WAS TOLD THAT TIMING BELT GOT BROKEN AND THAT IN-TURN CAUSED DAMAGE TO ENGINE PISTONS. HYUNDAI DECLINED TO OFFER ANY ASSISTANCE, AND SAID I HAVE TO PAY FOR ALL THE REPAIRS. I HAD TO SELL THE CAR FOR A FEW HUNDRED DOLLARS, BECAUSE THEY ASKED ABOUT 7K TO FIX A REPLACEMENT ENGINE.

• 09/13/2017· SERVICE BRAKES, HYDRAULIC

  WHILE THE AUTOMOBILE IS IN MOTION THE BRAKE PEDAL IS MUSHY TO THE POINT THAT IT ALMOST REACHES DEAD BOTTOM BEFORE ENGAGING THE BRAKES. THIS HAPPENS BOTH ON THE HIGHWAY AND ON THE STREET NO MATTER THE SPEED. REPAIR SHOP STATES THAT ITS THE ABS HYDRAULIC MODULE IS DEFECTIVE. HYUNDAI DEALER STATES THAT IT IS FOR THE FLUID RECALL. IT IS NOT FIXING THE BRAKES.

• 09/06/2017· UNKNOWN OR OTHER

  TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL NEARLY STRUCK THE FLOORBOARD ON FOUR OCCASIONS BETWEEN AUGUST 11, 2017 AND SEPTEMBER 2, 2017. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT A SIGNIFICANT AMOUNT OF BRAKE PRESSURE WAS APPLIED TO STOP THE VEHICLE ON EACH OCCASION. THE VEHICLE WAS TAKEN TO BE REINSPECTED PER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC) AT ARAPHOE HYUNDAI OF DENVER, COLORADO. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 105-11-067. THE FAILURE MILEAGE WAS 162,000.

• 09/05/2018· UNKNOWN OR OTHER

  SINCE PURCHASING THE CAR, USED, IN 2014, WE HAVE HAD NUMEROUS, RANDOM INSTANCES WHERE THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT'S HAPPENED IN ALL TYPES OF WEATHER AND TEMPERATURES. WE PRESENTLY HAVE AROUND 76K MILES. I'VE HAD THE CAR IN FOR CHECKUPS TO OUR MECHANIC TWICE, WITH NO FINDINGS. THE PROBLEM HAPPENED AGAIN THIS MORNING, WHILE MY WIFE, WHO IS 9MO PREGNANT WAS DRIVING TO WORK. UNTIL TODAY I DID NOT RESEARCH THE ISSUE ONLINE. I FOUND TODAY THAT OUR CAR WAS AMONG THE BATCH THAT DID EVENTUALLY GET THE FLUID SWAP DONE(RECALL). OURS WAS DONE WHEN WE BOUGHT IT. THEY DID NOT INFORM US THAT THE PROBLEM WAS ACTUALLY THE HECU UNIT. TODAY, I CALLED OUR LOCAL HYUNDAI DEALER, WHO TOLD ME THEY WOULD BE GLAD TO REPLACE IT, BUT THAT WE WOULD BE PAYING FOR IT ALL. I HAVE LOVED THE CAR, BUT I'M FAIRLY DISGUSTED THAT HYUNDAI HAS SO MANY DOCUMENTED CASES OF THIS PART FAILING, YET WILL NOT REPLACE IT. THE BRAKE PEDAL, AT ANY SPEED, RANDOMLY LOSES PRESSURE, AND GOES ALL THE WAY TO THE FLOOR. ONCE THERE, THEY FEEL LIKE THE BRAKE PADS FELL OUT. THE VEHICLE STOPS, BUT VERY ABRUPTLY. ITS TERRIFYING. THE LAST TIME IT HAPPENED WAS ROUGHLY MAY 2018. DOES NOT SEEM TO MATTER IF WE ARE PULLING OUT OF THE GARAGE, RIDING THROUGH THE NEIGHBORHOOD, OR DRIVING ON THE HIGHWAY. HAPPENS IN ALL VARIETY OF SITUATIONS. TONIGHT, WE LEFT THE CAR AT MY IN-LAWS BECAUSE MY WIFE IS AFRAID TO DRIVE HER OWN CAR.