2011 Honda Pilot

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2012· VEHICLE SPEED CONTROL

  VEHICLE IN QUESTION IS A 2011 HONDA PILOT WHICH WAS PURCHASED BRAND NEW IN SEPTEMBER 2011. PROBLEM OCCURRED WHEN I WAS HEADING SOUTH ON WELLWOOD AVE. I CAME TO A RED LIGHT AT THE INTERSECTION OF WELLWOOD AVE AND STRAIGHT PATH ROAD IN LINDENHURST. WHEN I ATTEMPTED TO COME TO A STOP THE VEHICLE BEGAN TO ACCELERATE. I KEPT MY FOOT ON BREAK BUT THE CAR KEPT ON ACCELERATING AND ENGINE KEPT ON REVVING AS THOUGH I WAS PRESSING DOWN ON GAS PEDAL. THIS CREATED A LOUD REVVING NOISE AND A CLOUD OF CAR EXHAUST . IF I HAD REMOVED MY FOOT FROM THE BREAK AT THIS TIME I WOULD HAVE CRASHED INTO BACK OF VEHICLE IN FRONT OF ME. I KEPT MY FOOT ON THE BREAK AND PUT THE VEHICLE INTO PARK. WHEN THE LIGHT CHANGED AND THE CAR IN FRONT OF ME MOVED I PUT THE CAR BACK INTO DRIVE AND THE CAR SEEMED TO FUNCTION NORMALLY AGAIN. INCIDENT OCCURRED ON SATURDAY EVENING DECEMBER 29, 2012. *TR

• 12/31/2010· SEATS

  DRIVERS SEAT HEIGHT ADJUSTMENT LOWERS ON IT'S OWN WHILE DRIVING. THIS HAPPENS EVERY TIME IT IS DRIVEN, CREATING A SAFETY ISSUE SINCE DRIVER SINKS TO LOWEST POSITION WHILE VEHICLE IS IN MOTION. OCCURRED WHILE DRIVING NEW CAR OFF THE DEALERS LOT. DEALER WAS UNSURE HOW TO FIX. *TR

• 12/30/2016· AIR BAGS

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ UPDATED 08/22/2017 *JS

• 12/29/2023· FUEL/PROPULSION SYSTEM

  The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.

• 12/29/2020· STRUCTURE

  PAINT IS PEELING ON DRIVER SIDE DOOR AND TOP OF VEHICLE (MOONROOF AREA). STATIONARY IN MY GARAGE.

• 12/28/2016· FUEL/PROPULSION SYSTEM

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING VARIOUS SPEEDS, THE FUEL CAP WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SERVICE TECHNICIAN STATED THAT THE FUEL CAP NEEDED TO BE UNSCREWED AND RE-TIGHTENED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

• 12/28/2012· VEHICLE SPEED CONTROL,ENGINE

  WHEN I STARTED THE CAR THIS MORNING, I HEARD A HIGH-PITCHED GRINDING NOISE - SOMETHING I'VE NEVER HEARD BEFORE. DRIVING AT 30MPH, THE CAR SUDDENLY ACCELERATED AS I APPLIED THE BRAKES ROUNDING A CORNER. I COULD HEAR THE ENGINE REVVING UP SO I QUICKLY SHIFTED IT INTO NEUTRAL UNTIL IT WENT BACK TO NORMAL. THEN SHIFTED IT INTO DRIVE AND CONTINUED ON. *TR

• 12/27/2011· SEATS

  HONDA PILOT HEADREST IS CANTED TOO FAR FORWARD. A PERSON WEARING THEIR HAIR IN A BUN, PONYTAIL OR CLIP CANNOT FIT SAFELY IN THE SEAT WITH THE HEAD REST IN PLACE. THIS IS A DANGEROUS DEFECT BECAUSE THE MOST TEMPTING SOLUTION IS TO RAISE THE HEADREST TO AN UNSAFE HEIGHT OR TO REMOVE IT COMPLETELY. *TR

• 12/23/2024· UNKNOWN OR OTHER

  I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.

• 12/22/2011· SUSPENSION,AIR BAGS

  I MAKE REFERENCE TO 2011 HONDA PILOT RECALL FROM NHTSA: 10V640000 OF 12/16/2010. SINCE I BOUGHT A SIMILAR VEHICLE ON 12/11/2010, I WOULD LIKE TO FIND OUT IF MY CAR IS INCLUDED IN THIS RECALL. I WROTE TO THE MANUFACTURER ADDRESS IN CALIFORNIA SEVERAL WEEKS AGO REQUESTING INFORMATION ABOUT THIS MATTER AND AS OF THIS DATE, I HAVE NOT RECEIVED AN ANSWER. *TR THE CONSUMER STATED HE WAS TOLD IT WOULD TAKE THREE WEEKS FOR THE VEHICLE TO BE REPAIRED MORE THAN 60 DAYS HAS PASSED, REGARDING THE AIR BAG ISSUE. UPDATED 10/27/16.*JB

• 12/21/2017· ENGINE

  MY 2011 HONDA PILOT HAS HAD A SEVERE SHUTTER WHEN ACCELERATING FROM A DEAD STOP TO UP TO 40MPH. IT HAS GOTTEN PROGRESSIVELY WORSE SINCE I BOUGHT IT IN IN 2014. IT'S NOW GOTTEN TO THE POINT WHERE JUST NORMAL ROAD DRIVING WHEN THE ECO MODE KICKS IN IT WILL ALSO SHUTTER TO THE POINT WHERE I HAVE TO ACCELERATE TO GET IT TO STOP. I ALSO FIND THERE'S EXCESSIVE OIL CONSUMPTION, EVEN HAVING TO REPLACE A MALFUNCTIONING SPARK PLUG THAT WAS COVERED IN OIL, WHICH ISN'T NORMAL EITHER. UPON CALLING THE DEALERSHIP THEY SAID THERE WAS NO RECALLS ON THIS PROBLEM SO I HAD TO REPAIR IT OUT OF POCKET. RECENTLY MY CHECK ENGINE CAME ON SO I HAD IT SCANNED THE CODES THAT CAME UP CODES P3400, P3497 WHICH I UNDERSTAND HONDA HAS ISSUED A BULLETIN (NOT A RECALL) ABOUT THESE CODES & THE EXCESSIVE OIL CONSUMPTION. HONDA IS NOT REPAIRING THESE KNOW ISSUES. I DON'T UNDERSTAND WHY IT'S BEING PUT ON THE CONSUMER WHEN IT'S A KNOW PROBLEM WITH THIS VEHICLE...VERY DISAPPOINTED IN HONDA.

• 12/20/2021· STRUCTURE

  The exterior paint is chipping in multiple places

• 12/18/2018· AIR BAGS

  I TOOK MY CAR TO DEALER TO WORK ON 3 RECALL NOTICES ON DRIVER SIDE AIRBAG (NOT TAKATA RELATED SINCE IT'S NOT A TAKATA AIRBAG), PASSENGER SIDE AIRBAG, AND SEAT BELT. I ALSO HAD A SRS WARNING LIGHT THAT WAS ON CONSTANTLY FOR ABOUT 2 YEARS SO I HAD THE DEALER DIAGNOSE THE WARNING LIGHT. THE CODE SHOWED 11-21 (SOMETHING ABOUT OPEN OR INCREASED RESISTANCE ON THE AIRBAG). THE DEALER SAID THE AIRBAG NEEDS TO BE REPLACED FOR ABOUT $1200 AND THE PROBLEM WAS CAUSED BY TAMPERING WITH THE AIRBAG WIRING. THIS TOTALLY DID NOT MAKE SENSE SINCE I AM THE ORIGINAL OWNER AND NOBODY TAMPERED WITH THE AIRBAG. THE LIGHT STARTED TO COME ON AFTER 5-6 YEARS SINCE I OWNED THE VEHICLE AND THE CAR WAS NEVER INVOLVED IN AN ACCIDENT. THIS LOOKS LIKE A POOR QUALITY AIR BAG WAS USED WHEN THE VEHICLE WAS MADE AND I THINK HONDA SHOULD REPLACE THIS AIRBAG AT THEIR COST.

• 12/18/2015· POWER TRAIN

  PURCHASED 2011 HONDA PILOT EX-L NEW IN MID-2010. FOR THE PAST SEVERAL MONTHS, WE FELT A SHUDDER IN THE TRANSMISSION AT/AROUND 25 MPH WHEN ACCELERATING LIGHTLY FROM A FULL STOP. GOT PROGRESSIVELY WORSE OVER TIME; EVEN PASSENGERS NOTICED IT. CAR IS JUST UNDER 5.5 YEARS OLD WITH 72K MILES ON IT. DEALER CHECKED, SAID THE TORQUE CONVERTER HAD FAILED AND WOULD COST $1,900 TO REPLACE. STATED THE NEW T/C HAD A 'FIX' THAT CORRECTED AN EARLIER, KNOWN PROBLEM?! AFTER REPLACING THE TRANSMISSION AND/OR TORQUE CONVERTER ON MY 2000 ACURA TL THREE TIMES AND ONCE ON TWO PREVIOUS HONDA PRELUDES, I SAID I'D HAD ENOUGH WITH HONDA AND DEMANDED FOR IT BE REPAIRED FOR FREE. I'VE SEEN A PLETHORA OF COMPLAINTS ON-LINE ABOUT 2009-2011 PILOTS AND ODYSSEY TRANSMISSIONS AND T/C'S SO HONDA OBVIOUSLY HASN'T FIXED THE TRANSMISSION PROBLEMS THAT PLAGUED EARLIER MODELS, INCLUDING TL'S, ACCORDS AND CRV'S. WE FINALLY SETTLED ON $500 BUT THIS WILL BE MY LAST HONDA/ACURA PRODUCT. HELLOTOYOTA/LEXUS AND MAZDA!

• 12/14/2017· SUSPENSION

  DURING HIGHWAY DRIVING AND BRAKING FROM HIGHWAY SPEEDS A SIGNIFICANT VIBRATION IS FELT IN THE STEERING COLUMN. IT DOES NOT LEAD TO A LOSS OF CONTROL, HOWEVER IT RENDERS THE VEHICLE LESS STABLE UNDER BRAKING. THE VEHICLE HAS 75,000 MILES ON IT. WE BROUGHT IT IN FOR SERVICE AND THE LOWER ARM COMPLIANCE BUSHINGS REQUIRED REPLACEMENT. HONDA HAD ISSUED AN EXTENDED WARRANTY FOR THIS ITEM - A CLEAR INDICATION THAT THE PART IS NOT UP TO STANDARD - AND PRESUMABLY A SIGNIFICANT NUMBER OF THESE VEHICLES WILL FACE A SIMILAR PROBLEM - WHICH IF UNADRESSED COULD LEAD TO FURTHER ACCIDENTS.

• 12/14/2012· POWER TRAIN

  TRAVELING AT APPROXIMATELY 70 MPH WITH THE VSA (VEHICLE STABILITY ASSIST) OFF, THE AUTOMATIC TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL. I LOST POWER AND FORWARD MOMENTUM. I WAS STARTLED AND WHEN I LOOKED AT THE GEAR SELECTOR, THE INDICATOR SHOWED THE SELECTOR IN THE NEUTRAL POSITION. I MOVED THE SELECTOR TO THE DRIVE POSITION AND IMMEDIATELY HAD FORWARD MOMENTUM ONCE AGAIN. I'M TERRIFIED TO IMAGINE WHAT COULD HAVE HAPPENED HAD I BEEN PASSING ANOTHER VEHICLE WITH ONCOMING TRAFFIC. THE SERVICE TECHNICIAN SAID, " THAT COULDN'T HAPPEN. IT IS IMPOSSIBLE FOR THE TRANSMISSION TO MOVE FROM DRIVE TO NEUTRAL WITHOUT SOMEONE MOVING THE TRANSMISSION SELECTOR." I ASSURE YOU IT IS POSSIBLE, BECAUSE IT HAPPENED TO ME! *TR

• 12/14/2011· VEHICLE SPEED CONTROLCrash

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A DRIVE THRU WINDOW, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE PEDAL WAS DEPRESSED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE POLICE ARRIVED ON THE SCENE AND AS THE CONTACT ATTEMPTED TO MOVE THE VEHICLE A SECOND TIME, THE VEHICLE ACCELERATED YET AGAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIANS INSPECTED THE VEHICLE AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ...UPDATE 01/20/12 *BF UPDATED 01/27/12

• 12/13/2021· UNKNOWN OR OTHER

  Roof and hood of SUV PAINT PEELILNG badly. I notice many Honda Pilots with the same defect. I get my Pilot serviced at the dealer and NEVER have they offered to repaint/repair or offer suggestions. Obviously this is a Vehicle Defect from the factory. The rest of the body is in great shape.

• 12/13/2016· AIR BAGS

  I RECEIVED A LETTER FROM HONDA EARLY LAST SUMMER NOTIFYING ME OF THE RECALL OF MY AIRBAGS SAYING PARTS WOULD BE READY IN THE FALL AND I WOULD GET ANOTHER LETTER. SO FAR I HAVE HEARD NOTHING ELSE FROM THEM.

• 12/13/2011· ENGINE AND ENGINE COOLING

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 87 MPH, THE VEHICLE SUDDENLY STALLED AFTER EXHIBITING A LOUD POPPING NOISE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE ELECTRICAL SYSTEM BUT THEY COULD NOT CONFIRM THAT IT WAS THE ACTUAL CAUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 9,800.

• 12/12/2011· POWER TRAIN,VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND UNDER ACCELERATION THERE WAS A DELAY F ABOUT ONE SECOND WHEN DRIVEN 45- 55 MPH. UPDATED 01/30/12

• 12/11/2018· VISIBILITY/WIPER

  THE INSIDE REAR VIEW MIRROR HAS DEGRADED TO THE POINT WHERE THE MIRROR IS CLOUDY WITH BLACK SPOTS THAT APPEAR LIKE DIRT, BUT ARE ACTUALLY JUST THE DEGRADATION OF THE MIRROR ITSELF. I'VE SEARCHED ONLINE AND SEE THAT THIS IS A COMMON PROBLEM WITH THE 2011 HONDA PILOT.

• 12/10/2018· VISIBILITY/WIPER

  INTERIOR REAR VIEW MIRROR OF MY HONDA PILOT EX-L 2011 LOST MOST OF THE REFLECTIVE COATING/ MATERIAL. THE MIRROR IS CLEAN BUT LOOKS DIRTY AS IT LOST MOST OF THE REFLECTIVE MATERIAL. IT HAS BECOME DANGEROUS TO DRIVE WITH NO PROPER REAR VIEW MIRROR AND THE REPLACEMENT COST FOR THE MIRROR IS LITTLE OVER $850. I BROWSED ONLINE AND FOUND OUT MANY PEOPLE COMPLAINED OF THE SAME ISSUE WITH HONDA PILOT INTERIOR REAR VIEW MIRROR. PLEASE HAVE A CHECK AND HELP ALL THE HONDA PILOT OWNERS AND OTHER VEHICLES WHICH USE THE SAME PART.

• 12/08/2018· STRUCTURE

  DRIVER DOOR SLIGHTLY LIFTS AT TOP LEFT CORNER DURING WINDY CONDITIONS WHILE DRIVING ON HIGHWAY. SEEMS LIKE DOOR ALIGNMENT IS IMPROPER.

• 12/07/2023· VISIBILITY

  The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.

• 12/06/2012· STEERING,WHEELS,SERVICE BRAKES

  BRAND NEW VEHICLE WHEN IT REACHES APROX THAT SPEED OR BRAKE THE STEERING WHEEL VIBRATES AND SHAKE VIOLENT AT BRAKING, ALSO PULLS TO THE LEFT. BRING BACK TO THE DEALERSHIP BUT NOT PROBLEM SOLVE, THEY GOT A SERVICE BULLETIN 06-068 BUT IT DOESN'T CORRECT THE PROBLEM, I GOT UP TO 23,000 MILES AND THE TIRES BECAME CLOSE TO THE CARCASE (ALL FOUR), THE VIBRATION AND PULLING STILL. *TR

• 12/05/2011· VISIBILITY

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR VIEW MIRROR BUILT IN CAMERA WAS DEFECTIVE. THE CAMERA WAS MISLEADING AND INDICATED THAT THE OBJECTS APPEARED FARTHER AWAY, BUT THEY WERE ACTUALLY VERY CLOSE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO A VEHICLE. THE DEALER ADVISED THAT THE CAMERA COULD BE REMOVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,409.

• 12/04/2017· AIR BAGS

  NO RESPONSE TO VIN #

• 12/03/2017· AIR BAGS,UNKNOWN OR OTHER

  I PURCHASE THIS HONDA PILOT TOURING 2011 AND WOULD LIKE TO KNOW IF THERE IS A RECALL FOR AIRBAGS OR ANY OTHER MATTER.SAFETY IS MY CONCERN AND MY FAMILY.

• 12/01/2015· VEHICLE SPEED CONTROL

  I WAS NEARLY STOPPED PULLING INTO A PARKING SPOT. TOUCHED BRAKE WHEN CAR SUDDENLY ACCELERATED INTO A STEEP INCLINE IN FRONT OF THE SPOT. I PUMPED THE BRAKE A NUMBER OF TIMES. I THINK THE STEEPNESS OF THE HILL PLUS THE BRAKING MAY HAVE STOPPED IT. OTHERWISE IT WOULD HAVE HIT SOME BIG TREES. IT IS NOW AT THE DEALER'S...PROBABLY WON'T FIND ANY CAUSE. NOT SURE WHAT TO DO IF THAT HAPPENS. DON'T THINK THERE IS ANY DAMAGE..ONLY SOME DIRT AND GRASS STUCK INTO MY LICENSE PLATE. NO INJURY. VERY LUCKY ...NEVER WANT TO BE SO SCARED AGAIN.

• 11/27/2017· AIR BAGS,UNKNOWN OR OTHER

  TAKATA AIRBAG RECALL NOVEMBER 2017

• 11/25/2014· SERVICE BRAKES

  I HAVE A 2009 HONDA PILOT TOURING. I BOUGHT THIS VEHICLE AS A HONDA CERTIFIED PRE-OWNED ON 03/17/2011. THE VEHICLE MILEAGE WAS 33194 MILES AND CURRENT MILEAGE IS 92000. WE LIVE IN MADISON, WI. DURING 2013-14 WINTER SESSIONS THERE WERE MANY DAYS THE WEATHER WAS VERY COLD HERE. ONE DAY WHEN THE WEATHER WAS VERY COLD (PROBABLY -10 F), I TOOK THE CAR FROM MY OFFICE PARKING LOT. THE CAR WAS PARKED FOR LITTLE OVER 8HOURS. AS SOON AS, I CAME OUT OF THE PARKING LOT, I NEED TO TAKE LEFT. WHEN I TRIED TO APPLY BRAKE TO STOP, THE BRAKE WAS NOT ENGAGING. I WAS NOT ABLE TO PRESS THE BRAKE. AFTER COUPLE OF BLOCKS, I WILL COME TO A T JUNCTION AND I NEED TO TAKE LEFT ON THAT. THE CROSS TRAFFIC DOES NOT STOP AT THE JUNCTION. THE CAR WASN'T STOPPING AND I TOOK A HARD RIGHT TURN. AGAIN I TOOK A HARD RIGHT TURN IN 100-200 FEET. THE BRAKES WERE NOT ENGAGING AT ALL. AFTER SO MANY TIMES OF PRESSING HARD, FINALLY I WAS ABLE TO APPLY BRAKE AND STOP THE CAR. IT WAS A SCARY MOMENT THINKING THAT THE CAR IS GOING TO CRASH SOMEWHERE. I CALLED MY HONDA TECHNICIAN AND HE MENTIONED THAT IT COULD BE BECAUSE OF COLD WEATHER AND I SHOULD CALL HIM AGAIN IF THE PROBLEM RETURNS. THERE WERE A FEW TIMES, I FACED THE SAME PROBLEM. I WAS ABLE TO ENGAGE THE BRAKES AFTER A FEW MINUTES EACH TIME. I TOOK TO THE HONDA SERVICE CENTER IN FEB 2014 (OR AROUND THAT TIME). THE TECHNICIAN CHECKED AND TOLD ME THAT THEY WILL CALL HONDA TO FIND OUT ABOUT THIS SINCE ANOTHER HONDA VEHICLE (NOT PILOT) REPORTED SIMILAR ISSUE. WHEN I WENT TO TAKE BACK THE CAR, I WAS TOLD THAT THERE IS NO FIX TO THIS ISSUE. THE WORKAROUND IS TO RUN THE CAR FOR A WHILE BEFORE I DRIVE. SOMETIMES WE FORGET AND THE PROBLEM IS COMING REPEATEDLY EVEN WHEN THE TEMPERATURE IS IN SINGLE DIGIT. I FACED THE PROBLEM JUST A FEW DAYS BACK TOO. I AM NOT SURE WHETHER ANYONE ELSE USING HONDA VEHICLE REPORTED ABOUT THIS PROBLEM. PLEASE CONTACT ME FOR MORE INFO. *TR

• 11/24/2014· ENGINE

  I PURCHASED A 2011 HONDA PILOT IN OCTOBER 2014. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. THE PROBLEM SEEMS TO BE GETTING WORSE. VEHICLE CONSTANTLY VIBRATES/SHUDDERS AS ENGINE RUN IN ECO MODE AND AS VCM KICKS IN/OUT OR IS IN USE. I SEE HUNDREDS OF SAME COMPLAINT ON HONDA MESSAGE BOARDS AND ALL HAVE GOTTEN THE SAME RESPONSE FROM HONDA. THEY INDICATE IT IS NORMAL OPERATION AND NOTHING THEY CAN DO. ANYONE THAT'S DRIVEN A VEHICLE FOR MORE THAN A FEW HOURS CAN TELL YOU IT'S NOT NORMAL FOR A VEHICLE TO VIBRATE LIKE THAT. IN MY DRIVING, I FIND IT TO BE NOT ONLY ANNOYING, BUT VERY DISTRACTING AS I'M CONSTANTLY TRYING TO CHANGE SPEEDS/RPM, ETC. TO MAKE THE VIBRATIONS GO AWAY. THIS CONSTANT DISTRACTION IS A SAFETY CONCERN. I IMPLORE YOU TO GET HONDA TO OWN THE SITUATION AND FIND A FIX. *TR

• 11/24/2014· STEERING,SERVICE BRAKESCrash

  I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR

• 11/23/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/20/2018· AIR BAGS

  TAKATA RECALL - I RECEIVED A LETTER IN THE MAIL REGARDING THIS RECALL AND CALLED THE LOCAL HONDA DEALERSHIP TO MAKE AN APPOINTMENT. THEY WERE ABLE TO GET ME IN THE FOLLOWING WEEK , WHICH WAS TODAY NOV 20, 2018. I ARRIVED WHICH IS 30 MINS FROM MY HOUSE AND THEY INFORMED ME THAT THEY DID NOT HAVE ANY AIR BAGS AVAILABLE / THEY WERE OUT OF INVENTORY. THIS IS VERY CONCERNING TO BE BECAUSE NOW I HAVE TO WAIT AND I WILL OUT OF TOWN (TRAVELING WITH CHILDREN IN THE CAR) TO ANOTHER STATE FOR THANKSGIVING. THE DEALERSHIP IS WEST BROAD HONDA - RICHMOND, VA (804-672-9200)

• 11/18/2011· VISIBILITY

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.

• 11/17/2014· POWER TRAIN,ENGINE

  THE TRANSMISSION IN THE VEHICLE IS SHUDDERING OR SHIFTING ABNORMALLY WHEN DRIVING. *TR

• 11/16/2018· STEERING,SUSPENSION

  WHEN TURNING THE STEERING WHEEL TO THE FAR RIGHT OR TO THE FAR LEFT (OR ON A SHARP TURN) AS IN MAKING A U-TURN, THERE IS A CLICKING SOUND AND VIBRATION IN THE STEERING WHEEL AND FEELS LIKE IT IS TIED TO THE AXLES OR TIRES. THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED BRAND NEW IN 2010. AS YOU ARE DRIVING, THERE IS A SENSATION THAT THE WHEELS ARE MOMENTARILY LOCKING UP FOR ABOUT 2 SECONDS. THIS IS NOT RELATED TO THE ECO SYSTEM. THE CAR FEELS AS IF IT IS SKIDDING OR SKIPPING AND THEN IT RESUMES TO NORMAL DRIVING. THIS HAPPENS ABOUT EVERY 5 MILES.THIS HAPPENS WHEN THE VEHICLE IS TRAVELING AT A SPEED OF 40 MILES OR HIGHER ON THE FREEWAY NOT IN STOP AND GO TRAFFIC. THIS HAS BEEN HAPPENING WITHIN THE LAST SIX MONTHS, HAD VEHICLE INSPECTED AND ALL WAS REPORTED NORMAL.

• 11/16/2014· SERVICE BRAKESCrash

  THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN OFF THE ROAD. I ENGAGED THE BRAKES UPON IMPACT AND HAD PLENTY OF TIME TO STOP BEFORE HEADING INTO TREES. THE VEHICLE DID SLOW, BUT NOT ENOUGH TO AVOID HITTING A TREE AT APPROXIMATELY 25-35 MPH, WHICH TOTALED THE VEHICLE. *TR

• 11/14/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 11/14/2011· VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE CRUISE CONTROL WAS SET AT 60 MPH. WHEN THE CONTACT DEPRESSED THE BRAKE TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE SUDDENLY ACCELERATED TO 80 MPH. THE CANCEL BUTTON WAS ALSO DEPRESSED, BUT VEHICLE CONTINUED TO ACCELERATE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN THE CONTACT'S CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 1,175.

• 11/13/2014· ELECTRICAL SYSTEM

  DRIVER DOOR LOCK ACTUATOR FAILED CAUSING MULTIPLE DOORS TO STAY LOCKED OR UNLOCKED INCLUDING THE REAR DOOR AND COULD POTENTIALLY CAUSE PERSONS TO BE TRAPPED INSIDE. *TR

• 11/12/2013· SERVICE BRAKES

  PURCHASED A 2011 CERTIFIED USED HONDA PILOT IN JUNE 2013, 20,200 MILES, AFTER READING REVIEWS STATING THE RELIABILITY. WITHIN A COUPLE OF MONTHS, NOTICES A VIBRATION WHEN BRAKING. HONDA SERVICE STATION SAID THE ROTORS ARE WARPED AND RECOMMENDED RESURFACING AND NEW BRAKE PADS, BUT THAT THE WARRANTY WOULDN'T COVER THE COST. CALLED HONDA AND THEY VERIFIED THE PROBLEM WASN'T COVERED BY WARRANTY - NORMAL WEAR AND TEAR. SHORTLY AFTER, THE VEHICLE BEGAN PULLING WITH EVERY BUMP IN THE ROAD. IN ADDITION, THE TRANSMISSION BEGAN SLIPPING, JERKING, AND JUMPING INTO HIGHER GEAR WHEN COASTING TO A STOP. TOOK THE VEHICLE BACK TO THE HONDA SERVICE STATION AND WAS TOLD THAT IN ADDITION TO THE ROTOR ISSUE, THE TIRES WERE UNEVENLY WORN AND SHOULD BE REPLACED (24,000 MILES). THEY RECOMMENDED HAVING AN ALIGNMENT. WAS ALSO TOLD THERE IS NOTHING WRONG WITH THE TRANSMISSION, WHICH CLEARLY ISN'T THE CASE. TOOK THE VEHICLE TO A LOCAL SERVICE STATION FOR ALIGNMENT, TIRE ROTATION, AND BALANCE AND WAS TOLD THE ALIGNMENT AND BALANCE WERE ONLY SLIGHTLY OFF AND HAVING THEM DONE DIDN'T CORRECT THE PROBLEM. THEY ALSO STATED THE ROTORS SHOULD BE COVERED BY WARRANTY BECAUSE THERE WAS NO REASON FOR THEM TO WARPED AT SUCH A LOW MILEAGE. BETWEEN THE TRANSMISSION AND SUSPENSION PROBLEMS THE VEHICLE FEELS UNSAFE TO DRIVE. I'M VERY UNCOMFORTABLE DRIVING IT EVEN ON A SHORT HIGHWAY TRIP. A VERY EXPENSIVE, UNRELIABLE VEHICLE. *TR

• 11/10/2017· STEERING

  STEERING COLUMN MAKES A KNOCKING NOISE WHEN TURNING. DEALERSHIP GIVES 2 OPTIONS--GREASE THE COLUMN ($305) AND IF THAT DOES NOT WORK THEN REPLACE STEERING COLUMN AND RACK AND PINION ($3415). DEALERSHIP ALSO INDICATED THAT THIS IS A PROBLEM FOR PILOTS AND SOME OTHER CARS["RACK AND PINION AND STEERING COLUMN ARE BINDING'" IS WRITTEN ON THE ESTIMATE] OF WHICH THEY ARE AWARE AND FOR MOST CARS GREASE IS NOT GOING TO WORK. DEALERSHIP ALSO INDICATED THAT THIS IS NORMAL WEAR AND TEAR. CAR HAS 97K BUT ONLY IS DRIVEN IN TOWN 90% AND 10% HWY; ORIGINAL OWNER AND OTHERWISE IN GOOD CONDITION.). OTHERS HAVE POSTED SAME COMPLAINT WITH PILOT ONLINE. THIS CAN'T BE NORMAL WEAR AND TEAR! TO REPLACE A STEERING COLUMN SHOULD NOT BE A ROUTINE MAINTENANCE. SAFETY IS A CONCERN BUT DEALERSHIP INDICATED THAT IT SHOULD BE SAFE TO DRIVE IF REPAIRS ARE NOT DONE BUT THE NOISE WILL GET LOUDER. SEEMS TO ME THAT DEALERSHIP IS DEALING WITH THIS PROBLEM QUIET OFTEN. CONTACTED AM. HONDA CUSTOMER SERVICE AND REPORTED THIS ISSUE. THEY INDICATED THAT THERE ARE NOT SUFFICIENT NUMBER OF COMPLAINTS AND INQUIRY WILL BE CLOSED. NOT SURE IF HONDA IS LOOKING INTO WHETHER THERE IS A MANUFACTURING OR DESIGN DEFECT. FORD HAD SIMILAR ISSUES AND IT TOOK STEPS TO REPLACE THE STEERING COLUMN AT NO COST TO THE CONSUMER.

• 11/06/2016· AIR BAGS

  TAKATA RECALL - AFTER MULTIPLE ATTEMPTS TO HAVE THE DEALER FROM WHOM THE VEHICLE WAS PURCHASED REPLACE THE AIRBAG, WE'VE BEEN REPEATEDLY TOLD "THEY'LL LET US KNOW WHEN THEY ARE AVAILABLE". GIVEN THE TIME WHICH HAS PASSED SINCE THE RECALL WAS ANNOUNCED, THIS IS NO LONGER AN ACCEPTABLE RESPONSE. WE NEED YOUR ASSISTANCE WITH HONDA TO HAVE THE SAFETY REPAIRS RELATED TO THE AIR BAG PERFORMED.

• 11/04/2013· AIR BAGS,SEAT BELTSCrash

  TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE CRASHED INTO A CONCRETE POST INSIDE OF A PARKING GARAGE. THE PASSENGER THAT WAS POSITIONED IN THE REAR SECOND ROW SEAT SUSTAINED BRUISES TO THE NECK, RIBS AND OTHER PARTS OF THE BODY AS A RESULT TO THE FAULTY SEAT BELT PRETENSION. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT INVOLVED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 01/07/14*LJ

• 11/03/2010· STRUCTURE

  TL*THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE RADIATOR WAS DAMAGED WHEN A SMALL STONE BOUNCED OFF OF THE GROUND AND ENTERED THE GRILL. THE CONTACT FEELS THAT THE GRILL HAS OPENINGS THAT ARE TOO LARGE AND ALLOW ROAD DEBRIS TO COME THROUGH AND DAMAGE THE VEHICLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 750.

• 11/02/2016· AIR BAGS

  TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

• 10/29/2013· SUSPENSION

  I HAVE HAD MY 2011 HONDA PILOT AT THE DEALERSHIP (GREG MAY HONDA IN WACO, TEXAS) 5 TIMES FOR SUSPENSION PROBLEMS AND THEY YET HAVE FOUND THE PROBLEM. IT IS MAKING BOTTOMING OUT SOUNDS ON WHITE ROCK ROADS THAT CAN BE HEARD AND FELT THROUGH THE FLOOR. ALMOST TO THE POINT OF JARRING PASSENGERS. I HAVE HAD BOTH REAR TRAILING ARMS REPLACED AT WHICH DID NOT FIX THE PROBLEM. I SUGGESTED TO THEM MAYBE SHOCKS. BUT THEY REFUSED TO REPLACE THEM. I AM AT MY WHITS END WITH THIS PROBLEM. I FEAR THAT EVENTUALLY SOMETHING IS GOING TO BREAK AND CAUSE AN ACCIDENT. THE TRAILING ARMS BOLTS ARE MADE OF RUBBER WHICH DOES NOT LOOK SAFE TO ME. I JUST PURCHASED THIS VEHICLE IN JULY AND HAVE HAD PROBLEMS EVER SINCE THEN. PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR