2011 GMC Terrain

These are unverified consumer reports filed with NHTSA, shown as submitted.

• 12/31/2014· SEATS

  SHOULDER BOLT THAT CONTROLS HEIGHT ADJUSTMENT ON POWER DRIVER'S SEAT. I HAVE ASKED ON TWO DIFFERENT OCCASIONS AND ALWAYS NO PARTS AVAILABLE. DO NOT ALLOW WIFE TO DRIVE VEHICLE AS THERE IS SIGNIFICANT DIFFERENCE IN OUR HEIGHTS. *JS

• 12/29/2018· ENGINE

  MY TERRAIN HAS 104,000 MILES I WAS DRIVING IT WHEN THE TIMING BELT BROKE AND DESTROYED THE ENGINE. THE MECHANIC SAYS IT WAS DUE TO LACK OF OIL CHANGES BUT THAT IS A LIE BECAUSE I WENT TO THE DEALERSHIP EVERY TIME AND I HAD ON STAR ACTIVE SO THE COULD REMIND ME TOO I BROUGHT IT TO BARKER GMC IN YOU MA LA THEY HAVE A RECORD OF MY SERVICE.I WAS DRIVING MY CAR ON THE HIGHWAY WHEN IT STARTED SHAKING AND IT JUST QUIT WORKING WENT COMPLETELY OUT I HAD TO HAVE IT TOW AWAY.I EVEN CALLED GM MOTOR WITH NO RESULTS NOW IT WIL COST OVER 7000.00 FOR A NEW MOTOR I JUST FINISHED PAYING FOR MY CAR I CAN'T AFFORD THIS PLEASE. HELP

• 12/29/2014· FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

  WHILE TRAVELING ON INTERSTATE 376 WEST OUT OF DOWN TOWN PITTSBURGH, PA DURING RUSH HOUR THE SERVICE STABILITRACK WARNING MESSAGE APPEARED AND THEN THE REDUCED ENGINE POWER WARNING CAME ON. AT THE TIME WE WERE TRAVELING ABOUT 45 MPH AND THE ENGINE WOULD NOT GO ANY FASTER THAN 20 MPH WHEN WE GOT THE MESSAGES, WE HAD TO TRY TO GET OVER TO THE SIDE OF THE ROAD.... WE TURNED OFF THE VEHICLE AND WAITED 10 MINUTES AND IT RESET ITSELF... IT HAPPENED 3 MORE TIMES ON MONDAY 12/22 AND THE LAST TIME I COULD BARELY TURN THE STEERING WHEEL.. IT TURNED OUT TO BE THE THROTTLE BODY NEEDING REPLACED. *TR

• 12/26/2018· ENGINE

  TAKATA RECALL : SUCKING UP OIL, RATTLING SOUND, CAR JERKING FORWARD- DIAGNOSIS FROM GMC DEALERSHIP- REPLACE PISTONS, TIMING RINGS, AND ACTUATORS, VEHICLE HAD 1 QUART OF OIL AND VEHICLE HAD REGULAR OIL CHECKS AND WAS IN SHOP LESS THAN A YEAR PRIOR. THIS WAS A KNOWN RECALL BY THE DEALERSHIP. 59K MILEAGE ON VEHICLE . WE HAVE LETTER AND ALL DOCUMENTS

• 12/26/2018· UNKNOWN OR OTHER

  DRIVING HOME FROM WORK AND MAKING A RIGHT HAND TURN THE CAR STARTED MAKING A HORRIBLE GRINDING NOISE. I THOUGHT MY WHEEL WAS COMING DETACHED FROM THE CAR. HAD THE CAR TOWED AND HAVE BEEN TOLD THAT MY FRONT DIFFERENTIAL "EXPLODED". NOT A HAPPY CAMPER, BOUGHT 2ND HAND, HAS 77,000 MILES NOW COSTING ME 2500.00 TO 5000.00 TO REPAIR. SAD THING IS, IS WE NEVER USE THE 4 WHEEL DRIVE.

• 12/26/2017· ENGINE

  I WAS DRIVING ON A CITY STREET AND THE STABILITRAC WORDS CAME UP ON MY DASH. THEN IT SAID POWERING DOWN. THEN MY VEHICLE STARTED RUNNING ROUGH AND I PULLED OVER AND SHUT IT OFF. I WAITED A MINUTE AND SHUT OFF TRACTION CONTROL BUTTON. THEN STARTED AGAIN AND A FEW MINUTES LATER THE WORDS CAME ON AGAIN AND IT STARTED RUNNING ROUGH. I SHUT IT OFF AGAIN AND WAITED AND GOT IT HOME SLOWLY ABOUT 3 MILES.

• 12/24/2020· UNKNOWN OR OTHER,ENGINE

  ON 08/05/2020 I WAS SOLD THIS VEHICLE WITH A CRACKED MANIFOLD. UPON REPLACEMENT OF THE MANIFOLD IT WAS DISCOVERED THAT TWO MANIFOLD BOLTS WERE SEARED ON THE ENGINE BLOCK SIDE. AFTER CONSULTING MY MECHANIC AND ANOTHER, I WAS ADVISED THAT 1) TO REPAIR THE ENGINE HAS TO BE LIFTED AS THE SPACE BETWEEN THE FIREWALL AND THE ENGINE IS TOO SMALL TO MAKE REPAIRS WITHOUT LIFTING THE ENGINE ( MANUFACTURE DEFECT) . FURTHER, IT WAS ADVISED TO ME THAT COMPLETELY SEALING THE MANIFOLD COULD LEAD TO A FIRE IN THE CATALYTIC CONVERTER BECAUSE ' THESE ENGINES RUN HOT'. AS I EXPRESSED THAT THIS VEHICLES 'ANTIFREEZE' LEVEL IS NOT STABLE AS I HAVE EXPERIENCED WITH OTHER VEHICLES. IN OTHER WORDS THIS VEHICLE BURNS UP ANTIFREEZE QUICKER THAN I'VE SEEN OCCUR IN OTHER VEHICLES. AFTER RESEARCHING THE TOPIC IT WAS DISCOVERED BY CONSUMER REPORTS THAT THESE VEHICLES HAVE MAJOR DEFECTIVE ENGINES WITH REPAIRS TO MANIFOLD BEING NOTORIOUS. AND TO HAVE TO HAVE THE ENGINE LIFTED EACH TIME IS UNREASONABLY COSTLY. AND I NO LONGER FEEL SAFE DRIVING THIS VEHICLE IF A DEFECTIVE ENGINE RUNS HOT AND THERE'S A RISK OF FIRE. THIS IS EXACERBATED BY THE FACT OF THE TINY SPACE BETWEEN THE ENGINE AND FIREWALL WITHIN THE VEHICLE.

• 12/23/2018· ENGINE,FUEL/PROPULSION SYSTEM

  FUEL PUMP FAILURE ALLOWING GASOLINE INTO CRANKCASE IN LARGE VOLUMES. ROUGH IDLE, CONSTANT STALLING, MISFIRING, FUEL SMELL RECIRCULATING INTO CABIN. EXACT ISSUE ADDRESSED BY GM RECALL FOR MY EXACT TERRAIN AND EQUIVALENT CHEVY EQUINOX WITH 2.4 ECOTEC. WAS TOLD MINE WAS NOT COVERED AS IT WASN'T IN CORRECT VIN RANGE THOUGH SAME MAKE, MODEL, YEAR, MOTOR, HIGHLY DANGEROUS COMBUSTIBLE ISSUE MATCHED. DEALER CHARGED ME $700+ FOR REPLACEMENT/REPAIR OF FUEL PUMP, BOTH O2 SENSORS, FUEL LINE, OIL CHANGE TO RID GAS DILUTED OIL. 2 DAYS, 50 MILES LATER, O2 CODE ENGINE LIGHT COMES ON, ERRATIC IDLING BEGINS, POWER LOSS THEN STALLS. REMOVED OIL CAP TO SMELL AND FIND GASOLINE MIXED BACK INTO OIL. BETWEEN 1/8 - 1/4 QUART GASOLINE IN THE CRANKCASE AFTER 50 MILES OF DRIVING! THIS AFTER "REPAIR" AT "CERTIFIED" CHEVY DEALERSHIP; A DANGEROUS MANUFACTURING FLAW GM ACKNOWLEDGED WAS A PROBLEM BUT I WAS TOLD, " NOT ON YOURS THOUGH, WRONG VIN". THANK YOU FOR PLACING MY LOVED ONES IN DANGER GM, REFUSING TO FIX YOUR OWN RECALL, CHARGING ME OVER$700 TO WORSEN THE ISSUE AND PLACE MY FAMILY IN GREATER DANGER.

• 12/23/2016· FUEL/PROPULSION SYSTEM

  GOING TO VISIT SON, DAUGHTER IN LAW AND GRANDAUGHTER IN VIRGINIA FROM MICHIGAN. GOT REDUCED POWER MESSAGE WITH STABILITY CONTROL LIGHT. FIRST TIME WAS WITHOUT WARNING ON THE CURVY HILLY PENNSYLVANIA TURNPIKE IN TRAFFIC AT APPX 70 MPH.. LOST POWER ON HILL HAD NO ACCELERATION, VEHICLE DECELERATED IN FRONT OF TRAFFIC. PUT ON HAZARDS AND WORKED OUR WAY OVER TO SHOULDER ACROSS 2 LANES OF TRAFFIC. THANK GOD THIS DIDN'T CAUSE A PILEUP OF HOLIDAY TRAVELERS. STOPPED VEHICLE, ENGINE WAS MISFIRING, THERE WAS NO THROTTLE RESPONSE. SHUT OFF ENGINE AND RESTARTED, POWER WAS BACK BUT CHECK ENGINE LIGHT IS ON. CONTINUED TRIP, 2ND INCIDENT WAS ABOUT 1 HOUR LATER ALSO WITHOUT WARNING. HAD ABOUT 5 INCIDENTS THIS TRIP.

• 12/22/2016· VISIBILITY/WIPER

  WHILE DRIVING WIPERS STOPPED WORKING, WAS TOLD I NEEDED AND NEW WIPER TRANSMISSION. THIS WAS EXTREMELY HAZARDOUS BECAUSE IT WAS RAINING HEAVILY. THE MILEAGE ON THE VEHICLE WAS APPROXIMATELY 94000. *TR

• 12/22/2016· ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE

  THERE WAS A RECALL FOR MY VEHICLE TO REPLACE THE HIGH PRESSURE FUEL PUMP. THIS WAS REPLACED AND 1 WEEK LATER THE CHECK ENGINE LIGHT CAME ON. TAKEN TO DEALER. DIAGNOSED AS CATALYTIC CONVERTER. THE CATALYTIC CONVERTER IS UNDER A PUBLIC SERVICE EXTENDED WARRANTY (10 YEARS, 120,000 MILES WHICHEVER COMES FIRST). OF COURSE I NOW HAVE 138,000 MILE ON THE VEHICLE. GMC WILL NOT COVER REPAIR COSTS. THIS SHOULD BE A RECALL NOT AN EXTENDED SERVICE WARRANTY. THE VEHICLE WAS MOVING WHEN THE LIGHT CAME ON. I FIRST CALLED ABOUT REPLACING THE CATALYTIC CONVERTER WHEN NOTIFIED BY MAIL OF THE EXTENDED SERVICE WARRANTY, AND BECAUSE THE MILEAGE WAS OVER 120,000 MILES AND THE LIGHT WAS NOT ON, I WAS TOLD THERE WAS NO REASON TO HAVE IT REPAIRED. DEPENDING ON WHAT IS CAUSING THE CATALYTIC CONVERTER DIAGNOSTIC TO INDICATE IT HAS A PROBLEM, THIS COULD BE A SERIOUS SAFETY PROBLEM. CLEARLY, GMC ISSUED AN EXTENDED SERVICE WARRANTY TO AVOID REPAIRING AFFECTED VEHICLES. THE 120,000 MILE LIMITATION EXCLUDES VEHICLES RANDOMLY. THIS ISSUE COULD OCCUR AT ANYTIME. *TR

• 12/20/2019· ENGINE,FUEL/PROPULSION SYSTEM

  SIGNIFICANT EXHAUST FUMES ACCUMULATING INSIDE PASSENGER CABIN DURING IDLE/STOP. VOLUME OF GASES SMELL LESS WHILE IN MOTION BUT STILL EVIDENT. SIGNIFICANT REDUCTION IN ENGINE POWER NOTICABLE; AS WELL AS ERRATIC NOISE FROM THE ENGINE AND EXTEMELY HESITANT ACCELERATION RESPONSE.

• 12/20/2017· UNKNOWN OR OTHER

  I SMELLED FUMES. THE CHECK ENGINE LIGHT DID NOT GO ON. I BROUGHT TO MY MECHANIC WHO SAID IT HAD A CRACKED EXHAUST MANIFOLD. CO IS LEAKING INTO MY CAR. I WILL PAY $1000 TO HAVE THIS FIXED. NO ACCIDENTS. JUST A FAINT SMELL OF GAS. I HAVE 2 KIDS AND ROUTINELY BRING OTHER PEOPLES' KIDS INTO MY CAR. UNACCEPTABLE GMC.

• 12/20/2012· VISIBILITY

  THE DRIVER SIDE WINDOW FREEZES OPEN AT 25 DEG F (-4 DEG C). UNKNOWN IF PASSENGER WINDOWS FREEZE OPEN AT SAME TEMPERATURE. WINDOW OPENING REQUIRED FOR PRESENTATION OF IDENTIFICATION. HAZARD INVOLVES RISK TO OCCUPANTS BELOW FREEZING TEMPERATURES. // CLIMATE INFORMATION - OUTSIDE TEMPERATURE: 27 DEG F (-4 DEG C); AREA DEWPOINT: 25 DEG F (-4 DEG C); PRESSURE: 30.26 INCHES HG (1024.8 MB); WEATHER: MIST (FROST BUILD-UP PRESENT ON VEHICLE); INSIDE TEMPERATURE: "HIGH" SETTING DEFROST AND FLOOR, LEVEL 12; WINDOW OPEN TIME: 30 SECONDS; WINDOW UP METHOD: CONTINUOUS UP/DOWN TO BREAK-FREE FROST/FREEZE BUILD UP, EVENTUALLY RETURNING TO UP/CLOSED POSITION AFTER 2 MINUTES; // REQUEST OEM REVIEW AND INVESTIGATE CAUSE FOR DEFECT. WINDOW UP/DOWN MOTOR SEEMS TOO WEAK TO OVERCOME FREEZING TEMPERATURES. *TR

• 12/20/2011· FUEL SYSTEM, GASOLINE

  I BOUGHT MY 2011 AWD 4 CYL. TERRAIN IN JULY, 2011. I TRADED MY GMC ACADIA IN ON THIS VEHICLE. I DOWN SIZED TO GET BETTER GAS MILEAGE. IT STATED THAT IT SHOULD GET 20 CITY & 30 HWY. I HAVE NEVER CAME CLOSE. I TOOK IT TO THE DEALER AND THEY SAID IT IS RUNNING FINE. MPG AT 22. I DON'T KNOW WHAT WE ALL HAVE TO DO TO GET GM TO DO SOMETHING ABOUT THIS BUT SOMETHING NEEDS TO BE DONE.THEY HAVE PRETTY MUCH LIED TO ALL OF US AND ANYONE THAT IS THINKING ABOUT BUYING ONE. WE NEED TO GET THE WORD OUT ABOUT THIS VEHICLE. DON'T BUY IT FOR THE GAS MILEAGE BECAUSE IT DON'T GET WHAT IT STATES!!!!!!!!!!!!!!! I THINK GM SHOULD DO SOMETHING ABOUT THIS OR REIMBURSE US FOR THE DIFFERENCE THAT WE WOULD GET WITH THE CORRECT GAS MILEAGE. MAYBE THIS WILL GET A RECALL ON THESE VEHICLES. *TR

• 12/20/2010· STRUCTURE,SEATS

  ON 11-21-10 MY FIVE YEAR OLD SON BUMPED HIS HEAD ON A HARD SURFACE THAT WAS NOT SAFELY DESIGNED OR PADDED PROPERLY. THIS HAPPENS WHEN THE BRAKES ARE APPLIED STRONGLY. NOTHING WAS DONE BY GM TO CORRECT THIS ISSUE. *TR

• 12/19/2011· VISIBILITY

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD BLADE WAS DEFECTIVE AND WOULD BOUNCE ABNORMAL. THE WINDSHIELD WIPER WOULD ONLY PARTIALLY CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND THE DEALER REPLACED THE BLADES SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THEY WERE NOT KNOWLEDGEABLE AS TO HOW TO CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THEY WOULD TO PROVIDE THE CONTACT WITH A GLASS CLEANER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 14,000. UPDATED 02/01/12*LJ THE CONSUMER STATED FROM THE BEGINNING, THE WIPER BLADES WOULD CONTINUALLY SKIP ACROSS THE WINDSHIELD, ESPECIALLY ON THE PASSENGER SIDE. THE SKIPPING WOULD HAPPEN WHEN THE CONSUMER USED INTERNAL CLEANING SOLUTION, WHICH WAS THE ORIGINAL SOLUTION INSTALLED BY GM. THE CONSUMER HAS S INCE PURCHASED NON GM WIPER BLADES. UPDATED 02/10/12

• 12/18/2014· ENGINE

  SEVERAL TIMES OVER THE LAST WEEK MY CAR IS STALLING. IT HAPPENS IF I AM AT A STOPLIGHT, DON'T GET UP TO SPEED FAST ENOUGH, ETC. THE M AS MALFUNCTION INDICATOR LAMP KEEPS GOING ON AND OFF. THERE ARE SEVERAL COMPLAINTS OF SIMILAR ISSUES AND THIS SHOULD BE HANDLED BY GMC. *TR

• 12/16/2022· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  Ok so my 2011 GMC terrain just went over 150,000 miles I bought this vehicle used from a dealership not knowing that there was a big lawsuit or that GMC continuted making this make and model knowing that it had a oil usage problem. So mmm mmm with that being said let's start with my vehicle uses oil, my vehicle idles high low and always rough at times, my service stabilitrak flashes, my motor sounds like a HEMI kock knock knock instead of a 2.4, doesn't matter where I'm at or where I'm going I let off of the gas and my car dies.... Let me clarify on that last one me and my 9 year old daughter we're headed home today let off the gas to go around a curve and a hill and you guesswd it my 2011 GMC TERRAIN died I lost all control and all power had no power steering and no brakes... I just thank Jesus I wasn't speeding and that there was no oncoming traffic cuz I don't think me nor my 9 year old would have made it out ok. So thanks to whatever faulty motor engine or power train GMC has with this make and model putting people's safety and lives in danger due to these issues and only choosing certain VINS eligible instead of all VINS from 2011 GMC TERRAINS in my opinion is just choosing which owners survive because this make and model is dangerous to whoever drives it and to whoever meets it on the highway.

• 12/16/2020· ENGINE

  ENGINE HAD TO BE REPLACED AT 84,000 MILES . STATES ON DOCS AT TIME OF REPLACEMENT TIMING CHAIN AND CAM WORN DUE TO LOW OIL .HAS WARRANTY BUT FOR REPLACING DUE TO 'OIL CONSUMPTION ' BUT SERVICE MANAGER REFUSES TO WRITE THAT ALTHOUGH HE HAS STATED IT.GM REFUSES TO HELP

• 12/16/2013· ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

  OUR VEHICLE HAS EXPERIENCED THE ROUGH IDLE AND HARD/STALLED SHIFTING SINCE WE BOUGHT IT IN 2011. IT HAS BEEN REVIEWED BY THE DEALERSHIP AND WE WERE TOLD A RECENT RECALL WOULD FIX THE ISSUE. IT DID NOT AND THESE ISSUES HAVE CONTINUED. RECENTLY, THIS ISSUE HAPPENED AGAIN, FOLLOWED BY THE CHECK ENGINE LIGHT TURNING ON, FOLLOWED BY (A FEW HOURS LATER) THE ENGINE GOING INTO "REDUCED ENGINE MODE" AND THE ENTIRE VEHICLE SHAKING UNCONTROLLABLY WITH THUMPING NOISES COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS STOPPED AND RESTARTED AND WITHIN A FEW MILES, THIS SAME ISSUE HAPPENED AGAIN, WHICH WAS VERY DIFFICULT TO HANDLE AND VERY UNSAFE FOR TRAVEL IN THE CITY. WE HAD TO GET A TOW TO THE DEALERSHIP AND THE SERVICE DEPARTMENT AT THE DEALERSHIP WE BOUGHT THIS FROM SAYS THE THROTTLE POSITIONS SENSOR IS DEFECTIVE AND NEEDS REPLACED AS WELL AS THERE IS A MISFIRE IN THE INJECTORS DUE TO CARBON BUILDUP IN THE FUEL LINE. NONE OF THESE REPAIRS ARE COVERED UNDER THE POWER TRAIN WARRANTY, AND THIS VEHICLE ONLY HAS 50,000 MILES ON IT CURRENTLY. UPON RESEARCH OF THESE PART, SYMPTOMS OF THIS PART GOING OUT ARE STALLED SHIFTING OR HARD SHIFTING, AS WELL AS ROUGH IDLING. PLEASE RESEARCH THIS CASE AS I FEEL THIS IS A MORE UNIVERSAL PROBLEM THAT HAS YET TO BE ADDRESSED PROPERLY. *TR

• 12/15/2018· SEATS

  GOT INTO CAR ONE DAY AND THE DRIVERS SIDE SEAT HAD DROPPED TO IT'S LOWEST POSITION. SAW THAT A BOLT THAT AIDS THE SEAT RISER MECHANISM HAD FALLEN OUT. VERY DANGEROUS IF HAPPENED WHILE DRIVING. I WAS ABLE TO MANUALLY SCREW IT BACK IN.

• 12/15/2016· ELECTRICAL SYSTEM,ENGINE

  REPLACED TIMING CHAIN-51000 MILES, NOW AT 59000 MILES AND CHECK ENGINE LIGHT ON: CODE; P00013XX CAM POSITION SENSORS (BOTH) ARE CODING AS WELL AS SOLENOIDS. THIS CODE COMES BEFORE ENGINE STARTS. INTERIOR LIGHTING OFTEN NOT WORKING INCLUDING SHIFT INDICATOR, WIPERS AND DEFROSTER. BOTH AT START AND WHILE DRIVING. CALLED LOCAL GMC- "NOT RECALLED AND OUT OF WARRANTY. *TR

• 12/14/2021· ENGINE

  The timing chain is run by oil pressure. This engine burns so much oil that I have put in 6quarts in 1 month. If not continually checking and adding oil the vehicle stalls in traffic.

• 12/14/2019· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  SINCE I BOUGHT MY TRUCK I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE ENGINE AND TRANSMISSION I'VE TRIED MULTIPLE TIMES TO CONTACT THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY DO NOT RESPOND BACK TO ME I FEEL LIKE THEY ACT AS IF I DID NO BUSINESS WITH THEM ON PURCHASING MY CAR

• 12/14/2016· SEATS,ENGINE

  CAR RATTLES ON START UP AND SEEMS TO BE NOISIER THAN IT SHOULD BE. DRIVERS SEAT HEATER UTILIZES HIGH HEAT NO MATTER WHAT SETTINGS IT IS ON. IF HEATER IS LEFT ON I GET A BURNING SMELL. POOR FUEL ECONOMY, AT BEST I GET 22 MPH. ENGINE RUNS ROUGH IN ECO MODE ESPECIALLY AT AN IDLE. I HAVE HAD AN OCCASIONAL ISSUE WITH HARD DOWNSHIFTS WHEN I DECELERATE THEN ACCELERATE. I DO MOSTLY CITY DRIVING. *TR

• 12/13/2011· FUEL SYSTEM, GASOLINE

  THE GAS FILL TUBE TENDS TO ALLOW THE GAS NOZZLE TO POP OUT WHEN FILLING. HAVE NEVER SEEN THIS ON OTHER VEHICLES. I HAVE TO HOLD THE NOZZLE TO MAKE SURE IT DOES NOT POP OUT. *TR

• 12/12/2016· POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

  I HAVE A 2011 GMC TERRAIN ABOUT 62390 MILES. WHEN I AM ACCELERATING THE CAR JERKS. I TOOK IT TO THE DEALER THEY STATE THEY COULD NOT FIND NOTHING WRONG. I JUST GOT THE FUEL PUMP REPLACED DUE TO A RECALL. AND NOW A LIGHT CAME ON THAT READ AC OFF DUE TO HIGH ENGINE TEMP BUT THE TEMPERATURE GAUGE SHOWED COLD AND IT NEVER WENT TO NORMAL AFTER BEING ON FOR 20 MINS AND TO THIS DAY IS GOES TO THE NOTCH RIGHT BEFORE NORMAL. ALSO WHEN THE FUEL IS LOW THE LIGHT DOES NOT COME ON. I CALLED THE DEALERSHIP AND THEY STATED THEY HAVE TO DUPLICATE THE PROBLEM TO FIX IT BUT I CANT BRING IT IN UNTIL 12/16/2016 BECAUSE THEY ARE BOOKED

• 12/10/2016· ENGINE

  "TAKATA RECALL" WHEN STARTING THE VEHICLE THE ENGINE SOUNDS LIKE A DIESEL ENGINE, THEN EVENS OUT AND SOUND LIKE THE GAS ENGINE THAT IT IS. WHAT CAN CAUSE THIS.

• 12/08/2020· ENGINE

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VVT SOLENOID WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING, AND MAKING A SLIGHT RIGHT TURN, THE VEHICLE HESITATED BUT CONTINUED DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THERE WAS A COMMUNICATION FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED GMC DEALER. THE VEHICLE WAS LATER TAKEN TO COGGIN BUICK GMC IN JACKSONVILLE (7245 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, WITHOUT THE CHECK ENGINE WARNING LIGHT BEING ILLUMINATED, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

• 12/08/2017· ENGINE

  ENGINE HAS BURNED 2QT. OF OIL BETWEEN OIL CHANGE WHICH I DIDN'T KNOW. ENGINE SEIZED UP. IT JUST STOPPED. HAD IT TOW TO DEALER THEY WANT 9000.00 DOLLARS TO FIX. STILL HAVE SUV BUT DOSE NOT RUN. DO BUY GMC TERRAIN .

• 12/06/2022· VISIBILITY/WIPER

  The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.

• 12/05/2020· UNKNOWN OR OTHER,ENGINE

  PROVEN OIL CONSUMPTION PROBLEM ON MY CAR AS WELL AS MANY OTHERS LEADING TO A CLASS ACT WHICH HAS FAILED JUST ABOUT EVERYONE. CAR IS COMPLETELY UNSAFE AND THESE CARS REQUIRE A NEW ENGINE AMONG OTHER FIXES IN ORDER TO AVOID THE ENGINE BLOWING. MY ENGINE BLEW ON THE HIGHWAY WITH NO WARNING DESPITE REGULAR OIL CHANGES AND MAINTENANCE. THE OIL CONSUMPTION PROBLEM HAS BEEN DOCUMENTED BY GM AND THEY ARE STILL NEGLIGENT TO THE ISSUE. THE CAR WAS IN MOTION ON THE HIGHWAY GOING AROUND 70 MPH WHEN THE ENGINE BLEW. THERE IS SUPPOSED TO BE AN OIL LIGHT SIGNIFYING LOW OIL WHICH DID NOT GO OFF AS WELL AS DOING 3 OIL CONSUMPTION TESTS MANDATED BY GM IN ORDER FOR THEM TO DO ANY REPAIRS. ALL WERE FAILED TESTS AND GM STILL PUSHED FOR MORE TESTS THAT REQUIRED ME TO KEEP DRIVING IT. DESPITE THE FAILED TESTS THEY STILL FOUGHT IT AND THE ENGINE BLEW OVER THIS TIME.

• 12/03/2020· POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

  I PURCHASED THE VEHICLE IN MARCH 2018. FROM THE DATE OF PURCHASE, THE SERVICE ENGINE AND/OR CHANGE OIL LIGHTS WOULD TURN ON. EVERY TIME I TOOK THE VEHICLE TO MY MECHANIC, IT NEEDED OIL. IN JANUARY 2020, I GOT A NOTICE FROM GMC ABOUT THE SETTLEMENT OF A LAWSUIT REGARDING VEHICLE OIL CONSUMPTION. I TOOK THE VEHICLE TO MY LOCAL GMC AND THE MANAGER READ THE "NOTICE OF APPROVAL OF CLASS ACTION SETTLEMENT AND CLAIM FORM" THAT WAS SENT TO ME. THE LAWSUIT REQUIRES GMC TO PAY FOR REPAIRS OR REIMBURSE CUSTOMERS FOR THE REPAIRS. MY VEHICLE HAD NOT HAD THE NECESSARY REPAIRS DONE TO IT, SO THE MANAGER INSTRUCTED ME TO APPROVE THE NECESSARY REPAIRS AND PAY FOR THEM OUT OF POCKET BECAUSE GMC WOULD REIMBURSE ME. THE REPAIRS WERE COMPLETED ON FEBRUARY 7, 2020. I FOLLOWED ALL THE GUIDELINES PROVIDED TO ME BY GMC IN ORDER TO GET THE REIMBURSEMENT. I MAILED DOCUMENTS TO THEM A WEEK AFTER THE REPAIRS WERE COMPLETED, MONTHS BEFORE THE DEADLINE OF MAY 16, 2020. AFTER WAITING OVER A MONTH AND NOT GETTING REIMBURSED, I CALLED GMC CUSTOMER SERVICES (1-866-790-5600) ON APRIL 11, 2020. I WAS INFORMED BY GMC CUSTOMER SERVICE TO EXPECT A REIMBURSEMENT CHECK FOR REPAIRS AND RENTAL CAR FEES WITHIN TWO WEEKS. AFTER NOT RECEIVING THE REIMBURSEMENT, I CALLED AGAIN IN JUNE AND JULY 2020 AND GIVEN THE SAME INFORMATION-WAIT. THIS CONTINUED THROUGHOUT THE SUMMER. THE DELAY WAS BLAMED ON COVID-19. I CALLED AGAIN IN LATE SEPTEMBER 2020, AND THEY INSTRUCTED ME TO EMAIL ALL THE DOCUMENTS AND THAT THE CHECK WOULD ARRIVE IN TWO WEEKS. ON SEPTEMBER 30, 2020, I EMAILED ALL THE DOCUMENTS TO GMC. AFTER WAITING ANOTHER TWO WEEKS, I CALLED THEM AND THEY AGAIN SAID IT WOULD COME IN TWO WEEKS. ON NOVEMBER 10, 2020, I SENT ANOTHER EMAIL ASKING FOR THE REIMBURSEMENT CHECK. A WEEK LATER, I GOT A LETTER STATING I DID NOT QUALIFY FOR REIMBURSEMENT BECAUSE THE TIME HAD PASSED/EXPIRED.

• 12/01/2010· POWER TRAIN

  TL*THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 15 MPH AND SHIFTING FROM FIRST TO SECOND GEAR THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THE TECHNICIAN PERFORMED UPDATES TO THE ELECTRICAL SYSTEM. THE VEHICLE CONTINUED TO LUNGE AFTER THE UPDATES. THE APPROXIMATE FAILURE MILEAGE WAS 800.

• 11/29/2016· ENGINE

  CAR STALLED AFTER STOPPING FOR A LIGHT. PULLED OVER IN A TURN LANE PUT THE CAR IN PARK AND BACK IN DRIVE AND IT WAS FINE. DEALER COULD NOT FIND A PROBLEM. NOW CAR HAS A RATTLE MAKING IT SOUND LIKE A DIESEL ENGINE. AGAIN DEALER NOT FINDING A PROBLEM.

• 11/24/2020· POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

  BURNS TO MUCH OIL AND I CAN'T KEEP UP WITH THE SPEED LIMIT IT'S IN AND THE SHOP GOT TO PUT A NEW TIMING BELT ON

• 11/23/2021· ELECTRICAL SYSTEM,STRUCTURE

  The failure point was the seal on the sunroof and the sunroof itself. A correct failure mode would be for it to leak into the cabin thus being immediately visable. Instead, an internal seal apparently failed allowing the intruding water to flow unobserved into the bulkhead region between the car body and the internal liner of the vehicle. As a consequence it flowed down a side post exiting into the dashboard and control panel. The dashboard shorted out elliminating the turn signal indicator (and possibly the turn signal itself). The radio and amplifier and the general alarm system went to maximum volume. Fortunately, it did not short out the airbag, thus it did not deploy while I was on the freeway, maybe next time. The salient point is that water was allowed to intrude through the sunroof and able to proceed unobserved to the back of the dashboard. The inside of the car was removed and replaced as was the major components behind the dashboard. The airbags were not replaced.

• 11/23/2020· ENGINE

  THIRD ENGINE IN VEHICLE. NEEDS 2 QUARTS OF OIL IN BETWEEN OIL CHANGE. OIL LIGHT NEVER COMES ON.

• 11/22/2023· VISIBILITY/WIPER

  Temperature actuator door is broken, this causes my windshield to fog up therefore I can't see to drive.

• 11/21/2019· ENGINEFire

  DRIVING ON THE HIGHWAY AND ENGINE STALLED ON ME AND WOULDNT GO. SO I ROLLED OVER TO THE SIDE OF THE HIGHWAY TO PULL OVER. WHEN I STOP THE CAR, I SEE SMOKE COMING FROM UNDER DASH BOARD AND UNDER HOOD. SO I GET OUT REAL FAST AND OPEN HOOD. I LOOK DOWN IN FRONT OF THE ENGINE AND THE ENGINE IS ON FIRE. I POURED SOME WATER ON IT BUT DID NOT PUT IT OUT. CALLED 911. AND BACKED AWAY. FIRE PUT ITS SELF OUT BEFORE 911 GOT THERE. HAD IT TOWED TO FIRESTONE. IN EXAMINATION. THEY SAID ENGINE PISTON BLEW A HOLE ON THE SIDE OF THE ENGINE. I JUST BOUGHT THE CAR USED AND HAD IT FOR 4 MONTHS WHEN THIS HAPPENED. NOW I AM STUCK PAYING FOR A CAR THAT IS SITTING IN MY DRIVEWAY BECAUSE IT IS IN OPERABLE. I CANNOT AFFORD $10000.00 FOR ANOTHER MOTOR TO BE INSTALLED, WHICH WAS WHAT I WAS QUOTED.

• 11/20/2015· STRUCTURE

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT OBSERVED CORROSION ON THE INTERIOR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

• 11/19/2019· SERVICE BRAKES

  THE ABS CONTROL MODULE QUIT WORKING CAUSING THE BRAKE PEDAL THE ABS MODULE QUIT WORKING MAKING THE BRAKE PEDAL TO GO TO THE FLOOR BARELY CAUSING AN ACCIDENT ON MY CITY STREET.

• 11/19/2018· ELECTRICAL SYSTEM

  IGNITION COMPLETELY TURNED OFF, I PUSH BUTTON TO TURN ON RADIO AND I HEAR SEVERAL TAP, TAP, TAP, TAP BEHIND MID-DASH RADIO-CD, A.C, HEAT CONTROL UNIT. I'M SURE THE TAP, TAP, TAP, TAP NOISE IS DOOR TO AIR RECIRCULATION/NO RECIRCULATION DOOR THAT SOMEHOW ACTIVATES UNIT ACTUATOR JUST BY TURNING ON RADIO! UNBELIEVABLE! ALSO, WHEN I NEED TO DEFROST WINDSHIELD I TURN TEMP KNOB TO COLD AND THE TAP, TAP, TAP, TAP NOISE HAPPENS! I DO NOT TURN ON A/C COMPRESSOR. AGAIN, UNBELIEVABLE!! THIS IS A DESIGN DEFECT FOR SURE. I'M SURE THAT TO DIAGNOSE AND REPAIR THE STEERING WHEEL, DASH MUST BE REMOVED SO TECH,. CAN GAT TO MIS-DESIGNED PARTS. NO CUSTOMER SHOULD HAVE TO PAY FOR THIS KIND OF DESIGN DEFECT. I WANT GMC TO OAY TO SOLVE THEIR DESIGN DEFECT!!! THIS DEFECT HAPPENS EVERY TIME I TURN ON RADIO OF DO A COLD DEFROST. PROBLEM HAPPENS AT ANY SPEED OR WHEN NO KEY IN IGNITION.

• 11/19/2014· SEATS

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

• 11/18/2015· AIR BAGSCrash

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO THE CONTACT'S LANE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 04/01/16 *BF *CN

• 11/17/2019· ELECTRICAL SYSTEM

  AFTER DEALING WITH THE REPAIRS ON EXCESSIVE OIL CONSUMPTION ISSUES, MY WARRANTY IS NOW UP AND I AM DEALING WITH MY CAR COMPLETELY DYING AT A MOMENTS NOTICE. THIS IS NOT THE BATTERY AS WE'VE HAD BOTH AAA AND OUR MECHANIC TEST THE BATTERY SEVERAL TIMES - THE ISSUE, ACCORDING TO OUR MECHANIC, IS "COMPUTER FAILURE." ESSENTIALLY, I SPENT $400 FOUR WEEKS AGO FOR MY MECHANIC TO TELL ME THAT NOTHING WAS WRONG EXCEPT THE COMPUTER STOPPED COMMUNICATING TO THE CAR TO "WORK" , AND MY CAR HAS STILL DIED TWICE SINCE...WITH THE KEYS STUCK IN THE IGNITION. TONIGHT IS THE THIRD TIME MY VEHICLE HAS DIED AND IT HAS NOT STARTED UP AGAIN. MY CAR WAS PARKED IN THE DRIVEWAY AND I WAS UNABLE TO UNLOCK IT BEFORE THE POWER COMPLETELY DYING. NOW I AM UNABLE TO START OR LOCK THE VEHICLE AGAIN. AND THE KEYS ARE STUCK IN THE IGNITION. I AM STILL PAYING THIS CAR OFF AND IT IS AT 89,000 MILES. I AM BEGINNING TO COME TO TERMS WITH THE FACT THAT THIS IS A COMPLETE LOSS, SINCE NO ONE CAN HELP DIAGNOSE THE ISSUE OR SOLVE THE PROBLEM. WE CANNOT AFFORD TO MAKE MONTHLY PAYMENTS ON A VEHICLE THAT STALLS OUT EVERY FEW WEEKS. I DRIVE TWO SMALL CHILDREN AROUND AND I AM JUST AT A LOSS FOR HOW TO PROCEED.

• 11/17/2016· POWER TRAIN

  WE HAVE A 2011 GMC TERRAIN THAT IS 91,000MILES. THIS MORNING ON THE WAY TO WORK, UNDERNEATH THE CAR JUST MAKING A HUGE CLICKING SOUND. WHEN THE CAR SLOW AND STOP, IT MAKES HUGE WHEEZING SOUND AND UNABLE TO SHIFT WHEN TRYING TO ACCELERATE. WE BROUGHT TO THE GMC DEALER RIGHT AWAY (THANK GOD, WE WERE CLOSE TO THE DEALER), AND THEY SAID WE NEED TO REPLACE TRANSMISSION AND IT COSTS $5,000!!!! THEY SAY THE FUEL LINE HAS ALL KIND OF METALS PARTICLE IN IT, SO THERE IS NO WAY OF KNOWING WHAT EXACTLY THE PROBLEM IS, IT'S BETTER OFF TO REPLACE TRANSMISSION. THIS CAR IS UNDER 91,000 MILES AND WE HAVE TO REPLACE TRANSMISSION!!! I THEN DO MORE RESEARCH ONLINE JUST TO FIND OUT THERE ARE MANY SIMILAR COMPLAINTS ABOUT GMC TERRAIN'S TRANSMISSION PROBLEMS. IT ALL WENT DOWN WITHOUT ANY WARNINGS AND THE CAR CAN'T EVEN MAKE TO 100K MILES. I BELIEVE GM AWARE OF THIS BUT CHOOSE TO NOT FIXING THIS, LEAVING THE CONSUMER TO DEAL WITH THE PROBLEM, SINCE IT HAPPENS SHORTLY AFTER THE WARRANTY EXPIRED. TRANSMISSION IS MOST IMPORTANT PART IN A CAR, IF MY CAR CAN'T EVEN MAKE TO 100K WITHOUT REPLACING TRANSMISSION, WHAT ABOUT OTHER PARTS IN THE CAR?? HOW AM I GOING TO PUT MY TRUST IN GM CAR IN THE FUTURE? WE LOVE AMERICAN CAR AND SUPPORT AMERICAN PRODUCTS, BUT IF GM COULDN'T STAND UP AND FIX THE PROBLEM, THEN WE'LL BE FORCING TO GET DIFFERENT CAR OTHER THAN GM.

• 11/16/2015· POWER TRAIN,ENGINE

  TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN BELT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

• 11/14/2014· ENGINE

  I HAVE TAKEN MY TERRAIN TO THE DEALERSHIP A COUNTLESS NUMBER OF TIMES FOR VARIOUS REPAIRS. THE LATEST ISSUE IS THE "ENGINE POWER IS REDUCED!" NOTIFICATION. WHILE I WAS AT A COMPLETE STOP, I HEARD AN EXTREMELY LOUD RATTLING NOISE COME FROM UNDER THE HOOD OF MY CAR. I TURNED THE IGNITION OFF TO SEE IF THE NOISE WOULD STOP. TO MY SURPRISE THE CAR DID NOT IMMEDIATELY RESTART. AFTER TURNING THE KEY SEVERAL TIMES THE CAR STARTED BUT WITH AN EVEN LOUDER RATTLING NOISE. I TRIED TO LATER TAKE THE CAR TO THE MECHANIC ONLY TO FIND THAT THE CAR WOULD NOT CRANK AGAIN. AFTER REPEATEDLY TRYING TO CRANK THE CAR, IT FINALLY STARTED. I WAS NOT ABLE TO DRIVE FASTER THAN 15 MILES PER HOUR. I LATER FOUND OUT THAT I NEEDED MUCH MORE THAN A CATALYTIC CONVERTER (GMC DEALERSHIP ADVISED THAT THIS MAY BE THE ISSUE), INSTEAD I NEEDED A NEW ENGINE THAT MAY NOT BE COVERED ALTHOUGH I WAS STILL WITHIN MY FACTORY WARRANTY. THIS CAR IS HORRIBLE STAY FAR, FAR AWAY... *TR